Dr Reid?
Emma, please. Emma.
I'm Jude Hepworth, the manager. You found us then OK?
Yes. I've been up and down this street a dozen times,
but I just never knew you were here.
That's how we like it. Come on in.
I'll take you through security. Thank you.
I'll need some photo ID and your date of birth.
Right, OK.
There's my passport and my driving licence.
Great. Thanks.
Have you ever been to a women's refuge before?
Yes. Yes, I have.
I'll just do this and then I'll make you a brew
and give you the grand tour. Great.
Has Auntie Liz's cooking got any better?
No, I'm just going to work now.
Yeah. Yeah, they've been lovely.
They've said I can stay as long as I like.
Yeah, you were right.
It's just...
..different.
Anyway, got to go, but I'll ring you back after work.
Love you. Bye, Dad.
What shall we do today?
We could watch telly or do some cooking?
I think I'll just read my book.
Mum, when are we going home?
We're not, darling.
We'll have a new home, just the two of us.
But you're not well. How will you manage?
I'll be all right.
When this leg's better, I'll be as good as new.
Maya, shall I do your hair?
How do you want it? Plaits, or...
I can do it.
Will you be all right on your own for a minute? Yeah.
I hope this room's OK. Yeah, it's great.
You said you were an FME.
Why the change?
Well, I've been doing it for a long time
and I was getting frustrated.
Working with victims of rape and assault
and feeling I wasn't really able to help them.
I thought I might be able to be more use here.
What about you? How did you get into it?
If you don't mind me asking.
Wanted to give something back.
Going to a refuge literally saved my life years ago.
Yeah. I know someone who is a survivor of abuse
and now she's working in a refuge.
There's a lot of us around.
KNOCK ON DOOR
Come in.
Sorry. I'm sorry. I thought... It's all right.
Libby, this is Dr Emma Reid.
Emma, Libby.
Hi.
Am I early? No, you're right on time.
If you have everything you need? Yeah.
Sorry. I'm in your way.
You're not, it's OK.
Please come in. Are you all right? Do you need a hand?
No, I can manage, thanks.
Is it still painful? Not really. I'm used to it.
Was it a clean break?
He laid into me with one of his golf clubs.
He's done it before.
Sorry.
I shouldn't talk like this. It's horrible.
If you find it upsetting... No.
No, listen, I...
I want you to be able to tell me anything, ask me anything.
Sorry, I'm taking up a lot of your time...
That's what I'm here for. This is a drop-in session.
Yeah, sorry.
I'm being stupid.
You really don't need to apologise.
Sorry.
Habit. He was always telling me what I was doing wrong.
He had all these rules. What kind of rules?
Erm...
I wasn't allowed to go to bed before he did
and he'd stay up until two in the morning.
If we were out, I wasn't allowed to speak to any other man.
And I couldn't leave the house unless he was with me.
But you have left.
Yeah. I suppose.
I couldn't have done it without Alfie. Alfie?
He's my brother.
BUZZER
Hello? Hi. I'm here to see Libby Townsend?
Who are you? And what makes you think she's here?
Well, I know she's here. I'm her brother, Alfie.
Men aren't allowed in this building.
Well, can she come outside and talk to me?
Look, I'm family. Surely I'm entitled.
Wait there.
KNOCK ON DOOR
Come in.
Libby, there's a man here who says he's your brother.
Alfie?
But how? Did you tell him where the refuge is?
No. I haven't told anyone. I know we're not supposed to.
OK, I believe you.
But someone's here claiming to be him.
This man.
Do you know him? It's Paul, my husband.
He's found me. Libby...
I'll talk to her. Thanks.
What's going on?
Paul Townsend?
Yes.
All right, look, I've been going out of my mind.
My wife has left me, she's taken my daughter and I don't know why.
I'm not here to make trouble...
You're trespassing. I'm calling the police.
Libby?
Libby, It's Emma.
Please, just go away.
I will if you really want me to,
but you seem distressed and I'd like to help.
I had an accident.
It's disgusting.
Libby, look, I'm a doctor.
I promise I won't be shocked or disgusted.
It's the shock.
Seeing his face...
I'm sorry.
You have nothing to be sorry for.
I'm all right. I just need to clean myself up.
Maybe I can help. I can get you some clean clothes. OK.
Thanks.
Where is he? Jude's calling the police.
No-one is going to let your husband into this building, all right?
You're safe.
OK?
Come on. Let's get you cleaned up.
How's Libby? OK.
Bit shaken up, but at least he's going.
Oh, he'll be back. Probably as soon as the police have left.
Hasn't he been charged? Isn't he out on bail?
No. Libby didn't report him to the police.
We encourage the women to report their abusers,
we try and support them if they do, but we can't make them do it.
No, I know.
But I mean, what about an injunction or a restraining order?
She wouldn't have thought she needed it.
Right. So, officially, her husband has done nothing wrong.
He can do what he likes
and the police can't really do anything about it. Yes.
It sucks, doesn't it? Yeah.
Scarlett, what are you doing for lunch?
I know you normally bring a sandwich. Well, I haven't today.
Fancy the Icon then? No, it's so expensive in there.
Do you know what, I could actually, sometime.
Maybe not today.
You're careful with money and that's a good thing.
It's Mrs Brightwater. Who?
My ex-landlady. Look, she can't know that I'm not here.
Oh, OK. Tell her... Oh, I don't know.
Just tell her I've left, or I don't work here. Right.
We could have some lunch. What do you want, love?
There's some eggs. I could do us a cheese omelette.
OK.
Libby!
Libby! That's dad!
Maya! I know you're there!
Libby! Don't, Maya! Don't!
Dad! Dad, I'm here!
Maya, darling.
I love you both so much.
I can't cope without you.
Get off me! I hate you!
I don't know what I'll do if you don't come back.
Scarlett Kiernan is not a nice person.
Nor's her dad.
They left! Now they've disappeared, owing me a lot of money.
I know she works here. She did work here. She's left.
When? A few days ago.
She emailed saying she was resigning and we haven't heard from her since.
We don't know where she is. Actually, we're quite worried.
There's no need to be. Her type are born survivors.
What type is that?
Feckless, unreliable, lazy.
I should never have let to them.
People like that just take advantage.
She's been a popular and valued member of staff here.
Right. You would say that. It's the truth.
And I don't appreciate being accused of lying.
I'm not accusing you.
It's the stress.
I'm just trying to make a living.
So I want her contact details.
We don't have any and even if we did, I couldn't give them to you.
GDPR, confidentiality.
Ridiculous!
And we're not a police station or a detective agency,
so I don't think we can help you.
Hang on.
Yes?
If you do find her, could you let us know?
We'd like to stay in touch.
Scarlett, you can come out now.
Thanks a million. You deserve a cup of tea for that.
Libby, take a breath. Hold it.
And breathe out slowly. That's it.
Libby, we're going to sort this out.
We can move you and Maya to another refuge.
He'll follow me there, too.
Do you know how he found you?
Cos if we can work that out...
Did he put a tracking app on your phone?
No. We went through all that when I came here.
I left my phone with Alfie.
I knew Paul would be sending me messages
and I didn't want to see them.
I don't have anything else.
I had a tablet, but he smashed that.
And Maya left her phone behind.
We left in such a hurry.
You didn't bring any devices in with you. I remember.
I know Maya finds all this hard. She's unhappy.
Look... And now I've upset her.
Let me go find her.
It's all right.
Maya?
Miss Kiernan.
I knew you were here.
Did you think I was just going to walk away?
We've moved out. There's nothing you can do.
You owe me rent!
No, we don't.
You've still got our deposit. That covers that and notice.
We don't owe you anything.
Maybe you could use the extra money to do some repairs on the place
cos you never bothered doing anything while we were there.
That property's in good condition. It's a tip!
It's draughty, the toilet leaks, the electric barely works,
there's not even any smoke alarms.
I should call the council,
get them to do an inspection on all your properties,
cos you're probably breaking loads of regulations.
Don't use that tone with me. Who do you think you are?
People like you don't deserve one of my properties.
People like us?
People that work, you mean. People that pay their way.
Your dad's a layabout!
I've never seen him do a day's work!
My dad lost his job!
And he couldn't work, he hurt his back.
Oh, here we go.
All the excuses.
He's just another benefits scrounger!
You think you're posh and you're a slum landlady!
And a money-grabbing cow. Excuse me.
Scarlett, is there a problem?
I'm her landlady.
EX-landlady.
She and her dad owe me money.
I'm just trying to recover what's mine.
I'm just trying to make an honest living
and I get exploited and verbally attacked by people like them!
That's not what I heard.
It sounded to me like you were the one throwing insults around.
We do not tolerate harassment or abuse of the staff of any kind.
We take it very seriously.
I wasn't... I think you were.
Now, if you come back here again, I will call the police.
You all right? I was handling it. I'm not scared of her.
"Thanks Sid, I really appreciate you sticking up for me."
I'm just saying I didn't need you to come and stick your nose in... You're welcome.
At least we know now.
He must have put tracking software on her phone, too.
You said you'd left it behind.
I lied.
Maya, you're not in trouble, but we need to know.
Have you called your dad on this phone?
Has he called you?
You said I mustn't, so I didn't, OK?
I just wanted it to call my friends.
You'll have to leave your phone here,
but we'll get you a new one all right.
Yeah. I'm going to the toilet.
Yeah.
I should've known. She's always been a daddy's girl.
She loves him. He's so nice to her. Treats her like a princess.
Yeah, sometimes abusers do that.
It helps them when they want to turn their kids against their mother.
And I helped. I lied to her.
When he hurt me,
I'd tell her I'd fallen over or walked into something.
"Silly Mummy, isn't she clumsy?"
I didn't want her to know.
Libby, we all do that.
We all cover up.
Cos we're ashamed.
Or we're trying to protect our kids.
I've just got to make some calls and then we'll get you out of here.
Until then, don't go outside.
He comes near this place, we'll call the police.
It's going to be all right, Libby.
MOBILE PHONE BEEPS
It's from him.
Do you know Maya's PIN? Yeah.
Libby, what is it?
"We're leaving. Get your stuff and get out here.
"You've got 15 minutes. I'll be waiting."
He's here. He's outside.
I'm calling the police. I'm sorry, it's all my fault.
It's not fair on everyone here - all the other women and the children.
We can protect you. We can protect everyone.
No, Jude. I'm going back to him.
You don't have to.
You don't have to listen to him or do what he says...
I'll never get away. He's never going to let me go.
We know how he tracked you here.
He'll never be able to find you again.
He will. He will.
Libby, I promise you,
by tonight you and Maya will be somewhere else, you'll be safe.
Even if I never saw him again,
I've still got his voice in my head all the time,
telling me I'm useless, sick and evil.
I know what that's like.
And believe me, eventually that voice shuts up.
It just takes time.
I know you feel as if you'll never get away, but you did.
I did.
Every single woman here.
Libby, I can't make you do anything.
But I'm asking you, please don't give up now.
Please don't go back to him.
Where's Maya?
I'll find her. Don't worry.
Emma. I'll stay here.
Dad! I knew you'd come back. Sweetheart.
I've missed you.
Missed you, too.
All right. We are going home, OK?
You can wait in the car. I'll go get Mummy, all right?
Yeah. Come on. And I can see my friends and everything?
Yes. Everything will be all right.
Here you go. Come on.
Now, listen.
You mustn't blame Mummy, all right?
It's not her fault.
She's ill, she's always been ill.
She... She imagines things.
I know. So don't be angry with her, OK?
That's everything. Libby, hang on a second. Sit down.
Are you sure you want to do this?
Emma, you've been so kind.
So has Jude, and everyone else here.
I know you want to try and talk me out of this...
No, no, it's not that.
I want to understand.
Do you really think that if you go back...
..it'll be different?
That he'll change?
No. Of course not.
He doesn't have to.
Then why?
It's my fault, all this.
No.
You loved and trusted somebody.
That isn't your fault.
But everything he says is true.
I am useless.
I'm a useless mother.
No wonder Maya prefers him.
I had post-natal depression.
I didn't bond with Maya at the start.
He did all the parenting and he was wonderful with her.
And when I got better, he said I didn't have to go back to work,
he'd look after both of us, and he did.
He made us healthy meals,
he'd phone a dozen times a day to make sure I was all right.
That felt like love.
But somehow it became...
Control? Yeah.
But I let him control me.
I'm such a failure. No.
You were vulnerable and he used that.
How is that a failure?
Maya wants to go home.
He is a good dad. He's never laid a hand on her.
I think maybe he does love her. Oh, yeah.
For now, while she's still daddy's little girl.
But what happens when she's a teenager
and she starts answering back and arguing with him?
I've told her we'd get a place together,
that we'd manage without him.
But I'm not sure if I can.
I've failed at everything else.
I've done nothing with my life.
Emma, I know what you and Jude are saying.
But I know him. He'll never give up.
He shouldn't be here. If we go, everyone else here will be safe.
But will you be safe?
I can't run away. He's seen to that.
And I can't fight him.
We've called the police.
I've just been talking to my daughter. It's not a crime, is it?
And don't worry, I'm not going to break in.
I know this is a women-only space, I respect that.
Anyway, I don't need to come in.
Libby's coming out.
Hello, darling.
Where's Maya? She's in the car.
Look, Libby...
..I'm not going to make you do anything.
If you want to stay here, you can.
But I am taking my daughter home.
OUR daughter. No.
No, you've got no right to say that after what you've done.
How could you grab her from her home, her friends, her school?
She has been miserable in here.
You knew that and you didn't even care. I did.
You can't take her. Yes, I can.
And if you don't come back with us now,
then you're never going to see her again.
Think about it.
No family court is going to give you custody or even access.
I'm the responsible parent.
Come home and we'll forget all about this.
You could never manage without me.
Libby...
I have to, Emma. For her sake.
Good girl. Let's go.
Come on, hopalong. Lean on me.
We'll go home and everything will be like it was before.
Yeah.
It breaks my heart every time.
What you did was terrible.
You've really hurt me and Maya.
But I can see that you're sorry.
Hey, I forgive you.
You think you've won, don't you?
You think she's weak?
That she can't cope? Well, it's not her, it's you.
Men like you are so inadequate, so pathetic.
You think you can't cope without a human punchbag...
Argh!
What's that?!
Don't you dare!
Jude, are you all right? Let me take a look at you. No, I'm OK.
Seat-belt on, Maya. Come on.
Oh!
Maya, run!
You check on them. I think Libby's handling it.
It's all right, lovely. It's all right now.
Libby, are you all right?
Never mind her! What about me?! Oh, you'll live.
All right?
It's all right.
I'm telling you, you should've seen her face!
Hopefully, I won't have to ever again, because she won't be back.
The thing is, though,
everything I said to her she just ignored.
And then Sid comes along and says basically the exact same thing,
but she listened to him.
Of course she did. He's posh and a bloke. That's how it works.
You're lucky to have colleagues sticking up for you.
Yeah. That's what you need.
People to fight your corner.
I know.
And that is what Sid was doing, not that I asked him to but...
I should've been more, I don't know, grateful.
Now's your chance. What?
Oh.
Sid. Mm-hm?
Thanks. I should've said that earlier.
No problem.
Sit down. I'll put the kettle on.
OK.
Thanks.
Here you go.
How are you doing? OK.
How's Maya?
She's fine.
PC Dhawan from the Domestic Violence Unit's talking to her
and Cheryl's sitting in.
Jude, I'm so sorry.
Don't apologise for anything he did.
And I'm fine. Emma's checked me over.
Have they arrested him?
They have now. For assault. I've given a statement.
But I mean, is he actually locked up?
Yes. Finally.
They'll keep him for 24 hours. Maybe longer.
I want to give a statement.
Not just about today.
All of it.
Every single thing he's done.
It's going to be tough, but we'll help.
You'll have support every step of the way, Libby.
And I've been thinking, I don't want to be Libby any more.
That was his name for me.
What would you prefer? Elizabeth?
No. Just Beth.
That's what my family call me.
Will Maya and I still have to move?
It's probably a good idea. Yeah.
But I wish we didn't have to.
All right, darling?
Are you? Yeah. We're safe and everything's going to be OK.
We never had lunch. I was going to make us an omelette, wasn't I?
I'll do it. I know how.
What about a joint effort? Deal.
How was your day, all right?
You went for a walk?
You must be feeling good.
Mine? Yeah, It was...
It was fine. You know, bit boring because I was at work, but...
I'm going back to Karen's now, so...
Yeah, yeah.
Say hello to Auntie Liz for me.
I'll call again later.
Yeah, I love you too.
All right. See you, Dad.
It's a long time since I've been punched in the face.
It used to be a regular occurrence.
Are you sure you're OK? Yeah.
I thought, after what my ex did...
..that if someone hit me again I'd go to pieces.
But I didn't. Good.
It's been a real baptism of fire for you.
Honestly, it's not usually like this.
Well, it's never like this.
I hope we haven't scared you off. No. No, not at all.
I'll be back. Take care.
See you soon. Yeah, you too.
Get off! Get off me! You'll crease my dress.
Well, this is a surprise we weren't expecting.
I've brought you some pickled eggs.
Oh-ho-ho! Auntie Nicola! You shouldn't have.
Where were you yesterday, Mike?
You're seeing somebody else, aren't you?
How was your hot date, then, the other day?
I would never kiss and tell. Oh, so there was a kiss?!