You've been getting carried away already, haven't you?
Karen!
Come on, love.
Oh. Hah!
You are spark out, aren't you?
You're cold -
but that's because it is freezing in here.
Oh, you are never going to believe this -
it's 14 degrees.
Cold enough to need a coat.
Right.
OK. That's it.
And I don't want you moaning about the price of gas
because you've been chucking money away on adaptors
when we've already got two of them.
Come on, love, we're supposed to be going out.
Last chance or I'm going to phone for an ambulance.
All right, well, that's your decision.
You've done that.
It's only going to make things worse for you, isn't it?
RINGING TONE
Operator. What service, please?
Yeah, I need an Ambulance.
Er, I think my wife needs an ambulance.
Ambulance Service. Is the patient breathing?
Yes, she is breathing. She's...she's definitely breathing.
Er, what's your wife's name?
My wife's name is Karen Hollins.
Has there been an accident?
No. No, no accident
but she's unconscious.
She is breathing.
She is breathing but I can't bring her round.
Does Karen have any existing medical conditions?
Yeah, yeah - it's her heart.
She had a heart attack, but it wasn't a big one.
It was a little heart attack.
Yeah, she went to the doctors only last week
and they said she's fine.
They said that she is all well.
But, er, I...I think she needs some help.
Because I can't wake her up.
Sir? Agh!
Are you still there, sir?
Yes, I'm here. Rob - my name is Rob.
I am Police Sergeant Rob Hollins.
OK, Rob, I'm going to dispatch an ambulance.
Yes. Yeah. We're in Kingsvale, that's in Letherbridge.
Now, it's 92 Selbourne Road.
OK? Bravo-8-7-7-Bravo-Yankee.
92 Selbourne Road.
Bravo-8-7-7-Bravo-Yankee.
Affirmative.
How long will it be?
I can't give you an ETA now, Rob, but could you do me a favour? Yeah.
To speed things up when they get there,
can you go and open the front door
and put an outside light on, if you have one?
All saves time. Yeah.
I can do that.
I'll stay on the line.
The outside light is on.
You still there, Rob?
It's freezing outside...
..and she's not had the heating on.
It's funny because it used to be me going round the house
turning all the lights off and the thermostat down, now it's Karen.
My partner's the same.
I only ever properly warm up at work.
Door open?
Yeah.
We're going out for dinner later.
I need you to go back and check on Karen again, Rob.
Yeah.
You still there?
I am. How's she doing?
You know what? She's hardly breathing. I would appreciate
that ambulance pretty damn quick.
OK, describe Karen's breathing for me.
Quiet.
Very quiet.
Is it regular? Is she struggling for breath at all.
She's really quiet.
OK. What are you two doing? Are you buying chequered underwear?
Trying to find your love? Checking how much your house is worth?
Or how many likes you've had on your last post?
Yeah, because you do need to be counting those right this second.
Sorry. Sorry. Can I just finish this...? No.
We have come out for a drink, Sid, a bite, a chat.
It's all meant to be grand.
Look, we don't come here to watch you bid on an online auction. OK?
Wait! How did you know I was...?
Serious? What are you buying?
I need some new stepladders.
Rock and roll, Sidney!
Rock and roll!
SIREN BLARES
Hello! Paramedics - we're here for Karen Hollins.
The ambulance is here.
Okey doke. All the best then, Rob.
Thanks, mate. You...you've been great.
They're here. This is your doing.
In here, please.
I'm Patricia. Can you bring us up to speed, please, Rob?
What's happened to Karen?
Yeah. Er...
I can't rouse her.
I mean, she is breathing but it's very faint.
Can you give us some space to check her over? Yeah.
Hi, Karen. I'm Patricia. We're here to help you.
She knows how to give you a fright, this one.
I presume you've seen the notes and you know about the heart attack
so you'll be taking her into St Phil's, won't you?
Overnight for observation?
I should pack a bag, shouldn't I?
What's he looking like that for?
I've not long finished my training.
Oh, right. Sorry.
I understand. I'll get that bag.
I'm very sorry.
What for?
Karen's dead.
That's not right.
Karen's not breathing and she's unresponsive.
No, she is breathing, she's just dropped off. Look...
..I know that she's not conscious - I'm not stupid -
but she's not dead.
I'm sorry. You were mistaken when you thought she was breathing.
She wasn't.
There's nothing we can do for Karen.
Karen's clearly been dead for some time.
No.
That is not right.
You are wrong.
She was cold earlier but that's because the heating wasn't on.
But she's getting warmer now.
She's warming up.
She isn't.
Why aren't you doing something?
Use your training.
There'd be no point.
Give her some oxygen. Come on - give her some oxygen.
I'm afraid it's too late for any of that.
No.
It's not too late.
No.
No, you have made a mistake.
And that's OK. I won't tell anybody but you need to help her.
I know it's hard - it's a horrible thing to have to hear -
but there is nothing anybody can do for Karen.
Update Control.
Where's he going?
W-what's he telling them?
I'm sorry.
Elliot's telling Control that the patient has died.
He needs to update them.
I know how this works -
I am a police officer.
I also know that you are way out of your depth
and I will sort this out myself.
OK, so these are the rules. It's simple.
We do not touch, we do not turn over and we most definitely
do not pick up the phone.
Well, nobody's going to be calling me - I'm not buying any steps.
And if somebody does, they have to pay for the entire bill.
Oh, I should've got chips and onion rings.
To being off-grid!
You can have some of mine if you want. Nah. You're all right.
Well, then...
MOBILE RINGS
..bon appetit!
Oh, my...! We have a loser!
No, look, I haven't answered it!
I know - you do not touch, we do not turn over. You didn't pick it up.
But you still lost!
Right. Fair enough.
Food's on me. Next time I'm leaving my phone at home.
Oh, I definitely should have had chips and onion rings!
VOICEMAIL: This is Sid Vere's phone.
Please leave a message and I will get back to you as soon as I can.
CALL END BEEP
You probably don't know this,
but Karen works at The Mill Health Centre.
She knows all the doctors.
So, when he sees it's her phone,
he will pick up.
Updated Control.
RINGING TONE
I said we might be delayed.
Good. Is that the LEF?
What's that?
Life Extinct Form.
Sorry.
We need to leave it here for the funeral directors.
For the last time,
my wife does not need a bloody undertaker! She needs help!
Don't call anybody else!
MOBILE RINGS
Well, I've lost anyway.
I might as well.
Oh! It's Karen.
Oh, no! Don't answer it!
She'll be checking up on me.
Honestly, it's like I've got a mum, all of a sudden.
Yeah, you don't want to shop Scarlett to her new mum
when she's having a drink on a school night.
Hmm. All right. PHONE CONTINUES RINGING
What happens at The Icon stays at The Icon.
It will be a bum dial anyway, they're out for a meal tonight.
RINGING TONE
Jimmi, mate, I'm sorry to bother you.
You're on Karen's phone?
I know, I need a favour.
What's happened? Everything OK?
Can you get to mine - sharpish?
I know it's a pain but...
..Karen really needs you.
Yeah, yeah. OK. I was heading home but I'll come over, yeah.
Thank you.
I appreciate it.
Hopefully, we'll be able to hang on until funeral services get here.
Roger that.
Elliot!
It was an accident.
I knocked your cat off the table.
I'm so sorry.
Don't be worrying about that.
Now, Dr Clay is making his way over
so everything is going to be all right.
And anyway, we're moving house -
so it's one less thing to pack.
And another plus is Karen hates it!
Don't you, love?
I can try and fix it.
No, no. D-don't be silly.
Are you all right with Dr Clay coming?
Is it OK for you to wait around for him?
If it is, that would be great -
he might need to use some of your stuff.
Right, so get yourself a brew
and I'm finally going to go and pack that bag.
Don't worry about the cat.
KNOCK ON DOOR
Oh, Jim! Thanks for coming.
I was just going to get Karen some stuff for the hospital.
She's through there.
There's an ambulance outside.
Long story. Rob, what's going on?
Karen's going to be so glad to see you.
Hi. Er, I'm Jimmi Clay, I'm a GP.
Rob called me - I know Karen. Is she in there?
Er, Karen! Jimmi's here to sort you out.
We've had another shout -
RTA - but I wouldn't have been happy leaving him on his own.
He's more in need of a friend than a doctor.
Why? What's happened?
I'm really sorry.
Jimmi, in here.
Karen, Jimmi's here.
What are you going to do?
There's nothing. I'm so sorry.
Not you, as well.
Rob, Karen's dead.
No.
Mr Hollins is in shock.
You're obviously a friend, Dr Clay.
You can see that Mrs Hollins passed away some time ago.
It'll be up to the coroner, of course, but with her heart history
and her having seen her own doctor so recently,
there will probably be no need for a postmortem.
Jimmi...?
There's nothing I can do.
I'm sorry for your loss.
Everything?
The form is on the table there.
Sorry about the cat.
I'm glad they've gone. They were useless.
Jimmi, I'm telling you, she was breathing.
Rob...
Look, Karen's been doing so well.
You know that.
And...and her heart... Her heart has stopped.
No! No.
It's not. You can do something. You can help her.
It's too late for any of that.
Then, why is she not cold?
Please stop! OK.
Please! It's so warm in here - that's why she's not cold.
So, you're going to abandon her
when she needs you the most?
You're not even going to try and help her?
I would try! I would try!
If there was anything I could do,
I would do it, Rob. OK? But there isn't.
I'm sorry.
MOBILE RINGS
Oh, yeah!
Yeah! You answer your phone!
Yes.
She was cold
and that's why I put the heating on!
No!
Jimmi, please, talk to me. What the hell's going on?
Where are you?
Jimmi, you're freaking me out now.
Karen...died.
OK.
Um, Rob called me.
The...er...the ambulance crew were here.
She's...um...
..she's been dead for a while...er...
..but Rob is in shock so he won't, um, he won't accept it.
He's got the heating turned right up.
He says she's warm.
She's not warm, Al.
Al?
AL SIGHS
Right.
OK. Um...are you sure?
Yeah.
Yeah, I'm sure.
What's Rob doing?
He's been talking to her like she can still hear him.
Right, do you want me to come?
Is Scarlett there?
No.
No, don't come. No.
No. I've got this. OK.
Al?
AL SOBS
Yeah, I know.
I know.
CALL END TONE
She's dead.
Rob, I've um...
I've called the funeral directors.
OK?
I know them. They're the best.
I wish this wasn't happening.
It's hard. It's going to get harder.
Karen always said...
..if wishes were horses...
..then beggars would ride.
And...
..I wish...
Yeah. Me, too.
They, um, they won't be long.
Who won't?
The funeral directors.
I don't want them to come.
I know.
I know. They have to come.
DOOR OPENS
I thought you were going out.
You all right, Jimmi? I stopped off at that pizza place
cos they had a buy-one-get-one-free.
I got us Margheritas because their pepperoni is absolutely rank.
I had a burger while I was out but I'm still starving.
Sid lost a bet and he had to pay for all of our dinner.
You know what? I definitely should've got chips and onion rings.
You all right there, Jimmi? Do you want a slice?
What's wrong with Karen? Is she not very well?
Is that why you're here? Is that why you didn't go out?
What's going on?
Rob?
Wake her up!
We can't, Scarlett.
We're, um, waiting for the funeral directors.
No, stop it.
Is this why you called Sid? Because he called you back. He did.
But your phone went straight to message.
You've got a message...from Karen.
KAREN'S MESSAGE: What are you like?
It's a good job I love you, Rob Hollins, or else I'd be knocking you
into the middle of next week.
Hello? Going out?
What happened to getting back early?
I wish...
Oh, do you know what?
Beggars would ride!
Just get yourself back home. Love you.
Bye.
KNOCK AT DOOR
I'll get it.
Who are you?
Sorry, sorry - it's, um...
It's not a very good time.
My name's Maxine.
I'm here for Karen.
Karen's died.
Like, in there.
She's, um... She's...she's died.
I know. That's why we're here. Dr Clay called me.
Sorry. Yeah. Sorry.
Rob, I'm Maxine.
I know how horrible this is for you.
We're going to look after Karen for you now.
These are Karen's details, and yours, as her next-of-kin.
Dr Clay helped us out with all of that.
We were supposed to be going out for dinner.
She wouldn't have wanted it like this.
She looks like she's asleep. She doesn't look as if she suffered.
No, I don't mean...
No, I mean...
..dying alone.
She wouldn't have wanted that.
She would've wanted us all...
..sitting round her bed,
like she was Queen Victoria.
Sitting there...
..looking miserable.
This is Neil - my colleague.
He's going to record some things
and then he's going to help me. Is that OK?
Yeah, yeah.
Karen is wearing a blue top...
..grey pants, black court shoes.
Two rings. Let's go outside.
Sorry? Don't take her rings off.
Arrange some cover. We don't have to. What's wrong with you?
I need to open the window. What? To make sure.
And one yellow metal ring set with clear gemstones.
That's the engagement.
It's time for Karen to go now.
HE SOBS
It'll be better if you wait in another room.
Would you like us to leave you alone for a few minutes?
Yeah. Please.
OK.
I'm sorry I didn't believe that you'd gone.
I couldn't.
I think I lost my mind.
I should have been here to save you.
I think I thought that if I wished
and believed it enough, you would wake up.
Even if only to say goodbye.
Bye-bye.
Shall I close the French windows?
Er, no.
It's still hot in here.
I will be able to come and see her, won't I?
Of course you can.
Just let us know when you're coming if possible, but don't worry.
And call me when you need to.
There's no need to make decisions just yet.
It will be the crematorium.
We talked about it after her heart attack.
But we thought we had decades.
I'm sorry you're going through this.
Thank you.
Karen said she didn't want a fuss.
And we'll do whatever she wants, whatever you want.
But a massive party.
She said, "I won't be there, because I won't be here...
"..so you can have vol-au-vents."
She hated vol-au-vents because of the crumbs.
I love them, she hates 'em.
We even laughed about them.
We did laugh a lot.
We thought we were going to laugh a lot more.
Why am I talking about vol-au-vents?
I need to tell the kids.
Hi, Dad! Are you at work still?
No, no, no, I'm not.
Listen, I-I've got something to tell you.
What?
It's your mother. What's the matter with her?
Has it happened again? Do you want me to come? I'm coming.
Immie, stop.
Listen to me.
EMOTIONALLY: Dad, no.
Don't tell me.
Immie... Don't!
Your mother... Don't say it, Dad!
Not Mum!
Not my mum!
How's this fair?
It's not.
And don't tell me she's in a better place because she's not.
I miss her...already.
I don't know if I can look after Rob.
I'm not going anywhere. I'll stay as long as I'm needed.
Can we shut the doors?
Yeah.
KAREN'S VOICE MESSAGE: What are you like?
It's a good job I love you, Rob Hollins, or else I'd be knocking you
into the middle of next week.
Hello? Going out?
What happened to getting back early?
I wish...
But do you know what?
Beggars would ride.
Um, just get yourself back home.
Love you.
Bye.