1 00:00:02,264 --> 00:00:03,498 TONIGHT ON KITCHEN NIGHTMARES, 2 00:00:03,498 --> 00:00:05,264 GORDON TRAVELS TO A SMOKEHOUSE... 3 00:00:05,264 --> 00:00:08,064 I AM ABSOLUTELY MORTIFIED. 4 00:00:08,064 --> 00:00:10,298 THAT INSTANTLY HAS HIM FUMING. 5 00:00:10,298 --> 00:00:12,264 WHAT IN THE HELL IS GOING ON? 6 00:00:12,264 --> 00:00:13,431 THE AILING OWNER 7 00:00:13,431 --> 00:00:15,998 IS TOO SICK TO SUPERVISE HIS STAFF. 8 00:00:15,998 --> 00:00:17,498 THERE'S NO LEADER HERE. 9 00:00:17,498 --> 00:00:20,198 AND HIS DAUGHTER REFUSES TO TAKE CHARGE. 10 00:00:20,198 --> 00:00:22,464 I'M NOT JUST WALKING IN HERE EVERY DAY NOT DOING ANYTHING. 11 00:00:22,464 --> 00:00:23,564 YOU ARE! 12 00:00:23,564 --> 00:00:25,398 WITHOUT HER LEADERSHIP... 13 00:00:25,398 --> 00:00:27,364 WHAT'S THAT NOISE? THE MICROWAVE. 14 00:00:27,364 --> 00:00:29,931 THE KITCHEN IS TAKING SHOCKING SHORTCUTS. 15 00:00:29,931 --> 00:00:30,000 IS THERE ANYTHING TODAY THAT WASN'T MICROWAVED? 16 00:00:30,000 --> 00:00:32,431 IS THERE ANYTHING TODAY THAT WASN'T MICROWAVED? 17 00:00:33,831 --> 00:00:35,598 AND THESE BAD PRACTICES... 18 00:00:35,598 --> 00:00:37,464 WE'RE REHEATING YESTERDAY'S WINGS, 19 00:00:37,464 --> 00:00:38,931 AND THEY'RE JUST IMMACULATE. 20 00:00:38,931 --> 00:00:40,764 HAS THE RESTAURANT IN CONSTANT TURMOIL. 21 00:00:40,764 --> 00:00:42,764 IT'S SO AGGRAVATING. 22 00:00:42,764 --> 00:00:44,264 WILL CHEF RAMSAY'S VISIT 23 00:00:44,264 --> 00:00:46,564 BE A WAKE-UP CALL FOR THIS PETULANT OWNER? 24 00:00:46,564 --> 00:00:48,731 LOOK HOW DRY THAT IS. I THINK IT'S FINE. 25 00:00:48,731 --> 00:00:50,764 OR WILL SHE BE SO STUBBORN... 26 00:00:50,764 --> 00:00:51,931 HE'S DEFINITELY WRONG. 27 00:00:51,931 --> 00:00:52,964 THAT SHE PUTS 28 00:00:52,964 --> 00:00:53,964 HER FAMILY'S RESTAURANT 29 00:00:53,964 --> 00:00:55,298 OUT OF BUSINESS FOR GOOD? 30 00:00:55,298 --> 00:00:57,598 IT'S HEADING FOR DISASTER. 31 00:01:02,231 --> 00:01:04,498 WHAT IS THAT? 32 00:01:04,498 --> 00:01:05,631 DISGUSTING CRAP! 33 00:01:05,631 --> 00:01:06,831 YOU'RE DONE! I'M DONE? 34 00:01:06,831 --> 00:01:08,398 I'M NOT IN DENIAL! YES, YOU ARE! 35 00:01:08,398 --> 00:01:10,064 SHUT THE PLACE DOWN! 36 00:01:10,064 --> 00:01:11,598 GET OUTTA HERE! 37 00:01:11,598 --> 00:01:13,264 THAT IS AMAZING. 38 00:01:13,264 --> 00:01:14,831 I CAN'T TAKE ANY MORE. 39 00:01:14,831 --> 00:01:16,298 I JUST CAN'T THANK YOU ENOUGH. 40 00:01:20,031 --> 00:01:21,564 COLLEGE PARK, GEORGIA. 41 00:01:21,564 --> 00:01:24,231 ONLY 20 MINUTES FROM DOWNTOWN ATLANTA, 42 00:01:24,231 --> 00:01:27,598 THIS SUBURB IS HOME TO THE WORLD'S BUSIEST AIRPORT. 43 00:01:27,598 --> 00:01:29,331 AND JUST DOWN THE STREET FROM THE TARMAC 44 00:01:29,331 --> 00:01:30,000 IS A SMOKEHOUSE CALLED MICHON'S 45 00:01:30,000 --> 00:01:31,598 IS A SMOKEHOUSE CALLED MICHON'S 46 00:01:31,598 --> 00:01:35,464 OPENED IN 2002 BY THE WILSON FAMILY. 47 00:01:35,464 --> 00:01:36,964 I USED TO BE IN SALES. 48 00:01:36,964 --> 00:01:38,364 BUT I ALWAYS WANTED TO OWN A RESTAURANT, 49 00:01:38,364 --> 00:01:41,264 ESPECIALLY A BARBECUE RESTAURANT. 50 00:01:41,264 --> 00:01:42,498 SO THAT'S WHAT I DECIDED TO DO. 51 00:01:42,498 --> 00:01:45,864 IS NATALIE MICHON, 52 00:01:45,864 --> 00:01:49,164 AND WE DECIDED THAT THAT WAS A GREAT NAME FOR THE RESTAURANT 53 00:01:49,164 --> 00:01:52,131 BECAUSE OUR PASSION, OUR GOAL, 54 00:01:52,131 --> 00:01:53,298 WAS TO PASS IT TO NATALIE. 55 00:01:53,298 --> 00:01:54,731 ENJOY. 56 00:01:54,731 --> 00:01:57,098 THE RESTAURANT DID GREAT. 57 00:01:57,098 --> 00:01:58,398 THIS WAS MY DADDY'S BABY. 58 00:01:58,398 --> 00:02:00,000 WITH MR. AL BEING AT THE TOP, 59 00:02:00,000 --> 00:02:01,631 WITH MR. AL BEING AT THE TOP, 60 00:02:01,631 --> 00:02:03,664 IT MADE EVERYTHING WORK REALLY SMOOTHLY. 61 00:02:03,664 --> 00:02:05,898 ALL THE COLLARDS RIGHT HERE. 62 00:02:05,898 --> 00:02:07,631 THINGS WENT GOOD, YOU KNOW, FOR A LONG TIME HERE. 63 00:02:07,631 --> 00:02:09,731 BUT UNFORTUNATELY, YOU KNOW, AL HAD GOT SICK, 64 00:02:09,731 --> 00:02:11,864 AND HE HAD TO HAVE AN OPERATION. 65 00:02:11,864 --> 00:02:13,998 MY DAD HAD A COLLAPSED LUNG. 66 00:02:13,998 --> 00:02:16,531 THE DOCTOR TOLD MY DAD JUST TO STAY HOME 67 00:02:16,531 --> 00:02:17,731 AND TAKE A BREAK. 68 00:02:17,731 --> 00:02:18,998 CHEST STARTED HURTING A LITTLE BIT, 69 00:02:18,998 --> 00:02:21,264 SO I NEED TO REALLY GO LAY DOWN. 70 00:02:21,264 --> 00:02:23,464 A LOT OF THINGS HAVE GONE DOWNHILL IN THE KITCHEN 71 00:02:23,464 --> 00:02:25,298 SINCE AL HAS BEEN OUT. 72 00:02:25,298 --> 00:02:26,431 EXCUSE ME, 73 00:02:26,431 --> 00:02:27,664 WHEN WAS THE BRISKET SMOKED? 74 00:02:27,664 --> 00:02:29,964 'CAUSE IT'S COLD. 75 00:02:29,964 --> 00:02:30,000 SINCE MR. AL IS SICK, THE COOKS DO WHAT THEY WANNA DO. 76 00:02:30,000 --> 00:02:32,164 SINCE MR. AL IS SICK, THE COOKS DO WHAT THEY WANNA DO. 77 00:02:32,164 --> 00:02:34,631 WE'RE A CAPTAINLESS SHIP. YEAH, WHATEVER, DUDE. 78 00:02:34,631 --> 00:02:35,864 GO TAKE A NAP, DOG. 79 00:02:35,864 --> 00:02:37,231 OUR FOOD IS NASTY. 80 00:02:37,231 --> 00:02:39,198 AND THEN WHEN YOU GO TO TAKE IT BACK TO GET ANOTHER PLATE, 81 00:02:39,198 --> 00:02:41,698 THEY'LL COMPLAIN ABOUT IT OR THEY'LL ARGUE. 82 00:02:44,464 --> 00:02:46,831 AND I DON'T COME BACK HERE DROPPING SMOKED WINGS, DO I? 83 00:02:46,831 --> 00:02:47,998 BUT IF IT TASTES LIKE , 84 00:02:47,998 --> 00:02:50,031 DON'T NOBODY WANT TO EAT THAT. 85 00:02:51,431 --> 00:02:53,831 UH-UH, NO, MA'AM. 86 00:02:53,831 --> 00:02:55,831 THE MAJORITY OF THE STUFF IN HERE IS ALREADY PREPPED. 87 00:02:59,898 --> 00:03:00,000 LIKE THE SMOKED MEATS, YOU'RE REHEATING THOSE. 88 00:03:00,000 --> 00:03:03,131 LIKE THE SMOKED MEATS, YOU'RE REHEATING THOSE. 89 00:03:03,131 --> 00:03:05,064 ALL THE SIDES ARE READY. 90 00:03:05,064 --> 00:03:07,264 ALL YOU'RE DOING IS SCOOPING AND PUTTING IT IN A BOWL. 91 00:03:07,264 --> 00:03:08,798 IS EVERYTHING OKAY? 92 00:03:11,964 --> 00:03:15,398 THE CUSTOMERS ARE WALKING OUT OF HERE UNSATISFIED. 93 00:03:15,398 --> 00:03:17,531 IT WAS SLOW AS HELL AROUND HERE YESTERDAY. 94 00:03:17,531 --> 00:03:19,131 WHAT I WOULD LOVE TO SEE 95 00:03:19,131 --> 00:03:20,664 IS MY DAUGHTER RUN THE PLACE, 96 00:03:20,664 --> 00:03:23,764 BUT SHE'S JUST NOT DOING, YOU KNOW, THE JOB. 97 00:03:23,764 --> 00:03:25,931 YOU'LL NEVER SEE NATALIE IN THE KITCHEN. 98 00:03:25,931 --> 00:03:28,498 YOU MAY SEE HER IN PASSING OR MAYBE IF SHE'S HUNGRY. 99 00:03:28,498 --> 00:03:30,000 CAN YOU HAND ME A FORK OR A SPOON, PLEASE? 100 00:03:30,000 --> 00:03:31,498 CAN YOU HAND ME A FORK OR A SPOON, PLEASE? 101 00:03:31,498 --> 00:03:32,931 SHE'LL COME IN AND GET HER SOME BREAKFAST 102 00:03:32,931 --> 00:03:34,798 OR JUST COME IN AND RUB HER STOMACH. 103 00:03:37,198 --> 00:03:38,464 THAT'S GOOD. 104 00:03:38,464 --> 00:03:39,964 NATALIE PRETTY MUCH FEELS SHE CAN PASS THE BUCK. 105 00:03:39,964 --> 00:03:41,298 I'M READY TO GO HOME. 106 00:03:41,298 --> 00:03:43,231 AL AND I HAVE A CERTAIN WORK ETHIC. 107 00:03:43,231 --> 00:03:46,598 NATALIE DOES NOT NECESSARILY SHARE THAT WORK ETHIC. 108 00:03:47,898 --> 00:03:49,064 THE TYPE OF MANAGER THAT I AM, 109 00:03:49,064 --> 00:03:51,831 I'M MORE HANDS-OFF. 110 00:03:51,831 --> 00:03:54,364 I'M A LITTLE BIT MORE RELAXED WHEN IT COMES TO PROBLEMS. 111 00:03:54,364 --> 00:03:58,731 IT'S TOO MUCH WASTED ENERGY TO BE FRUSTRATED. 112 00:03:58,731 --> 00:04:00,000 I HAVE CAMERAS THAT ARE SPOTTED AROUND THE RESTAURANT 113 00:04:00,000 --> 00:04:01,298 I HAVE CAMERAS THAT ARE SPOTTED AROUND THE RESTAURANT 114 00:04:01,298 --> 00:04:03,431 THAT I CAN CHECK FROM MY HOUSE, 115 00:04:03,431 --> 00:04:07,531 AND I'M SEEING THINGS ARE NOT GOING LIKE THEY SHOULD BE. 116 00:04:07,531 --> 00:04:09,998 EVERYONE SENT THEIR MACARONI AND CHEESE BACK. 117 00:04:09,998 --> 00:04:13,931 BETWEEN THE BILLS, THE RENT, AND ALL THE OVERHEAD, 118 00:04:13,931 --> 00:04:17,064 YOU KNOW, WE, LIKE, $200,000 IN THE HOLE. 119 00:04:17,064 --> 00:04:19,431 WE ARE REALLY AT THE POINT NOW 120 00:04:19,431 --> 00:04:22,231 WHERE WE NEED CHEF RAMSAY TO JUST HELP US, 121 00:04:22,231 --> 00:04:24,131 OR IT WILL BE THE END OF THE ROAD. 122 00:04:30,298 --> 00:04:31,664 BEFORE HEADING TO THE RESTAURANT, 123 00:04:31,664 --> 00:04:35,498 CHEF RAMSAY HAS AGREED TO MEET MICHON'S OWNER, AL, 124 00:04:35,498 --> 00:04:37,964 WHO REQUESTED A MEETING. 125 00:04:40,898 --> 00:04:42,264 HEY. GORDON. 126 00:04:42,264 --> 00:04:43,498 HOW ARE YOU? GOOD TO SEE YOU. 127 00:04:43,498 --> 00:04:45,131 AL. YEAH, THANKS FOR MEETING ME HERE. 128 00:04:45,131 --> 00:04:46,464 NOT AT ALL. GOOD TO SEE YOU TOO. 129 00:04:46,464 --> 00:04:47,731 PLEASE, TAKE A SEAT. OKAY. 130 00:04:47,731 --> 00:04:49,764 GOOD TO MEET YOU. YEAH, SAME HERE. 131 00:04:49,764 --> 00:04:50,898 UM...TALK TO ME. 132 00:04:50,898 --> 00:04:52,864 THE RESTAURANT, IT'S FAMILY-RUN, 133 00:04:52,864 --> 00:04:55,064 MY DAUGHTER AND MY WIFE. 134 00:04:55,064 --> 00:04:57,564 BUT, YOU KNOW, I REALLY WANT TO RETIRE, 135 00:04:57,564 --> 00:04:58,764 TO BE HONEST WITH YOU. 136 00:04:58,764 --> 00:05:00,000 RIGHT. JUST NEED TO GET MY DAUGHTER 137 00:05:00,000 --> 00:05:00,564 RIGHT. JUST NEED TO GET MY DAUGHTER 138 00:05:00,564 --> 00:05:01,964 TO TAKE OVER AND RUN IT. 139 00:05:01,964 --> 00:05:03,964 SO THE PLAN IS FOR YOU TO HAND THE REINS OVER TO HER. 140 00:05:03,964 --> 00:05:05,231 CORRECT. 141 00:05:05,231 --> 00:05:06,631 'CAUSE I'VE BEEN IN SORT OF BAD HEALTH. 142 00:05:06,631 --> 00:05:07,964 I'M SORRY TO HEAR THAT. 143 00:05:07,964 --> 00:05:10,564 YEAH, AND IT'S STILL GIVING ME SOME PROBLEMS. 144 00:05:10,564 --> 00:05:11,798 YOU MENTIONED YOUR DAUGHTER. HOW OLD IS SHE? 145 00:05:11,798 --> 00:05:13,931 SHE'S 32. 32. 146 00:05:13,931 --> 00:05:15,331 AND HOW CAPABLE IS SHE? 147 00:05:15,331 --> 00:05:16,598 SHE HAS THE SMARTS. 148 00:05:16,598 --> 00:05:17,898 RIGHT. 149 00:05:17,898 --> 00:05:19,164 I JUST NEED TO GET IT OUT OF HER. 150 00:05:19,164 --> 00:05:20,631 RIGHT, I MEAN, IT SOUNDS LIKE 151 00:05:20,631 --> 00:05:24,364 SHE'S BEING HANDED THIS AMAZING RESTAURANT ON A PLATE. 152 00:05:24,364 --> 00:05:26,398 CORRECT. AND YOU'RE FRUSTRATED 153 00:05:26,398 --> 00:05:27,898 THAT SHE CAN'T TAKE THE REINS... 154 00:05:27,898 --> 00:05:29,064 AND GO WITH IT. AND GO WITH IT. 155 00:05:29,064 --> 00:05:30,000 THAT'S IT. 156 00:05:30,000 --> 00:05:30,098 THAT'S IT. 157 00:05:30,098 --> 00:05:32,964 AND WHEN YOU HAD THE MEDICAL PROBLEM, 158 00:05:32,964 --> 00:05:34,431 OBVIOUSLY YOU'RE OUT OF THE BUSINESS, 159 00:05:34,431 --> 00:05:35,598 HOW DID IT RUN THEN? 160 00:05:35,598 --> 00:05:37,664 NOT REALLY GOING-- IT FELL APART. 161 00:05:37,664 --> 00:05:39,464 RIGHT. 162 00:05:39,464 --> 00:05:42,064 I WAS WATCHING IT THE BEST I COULD-- 163 00:05:42,064 --> 00:05:43,531 YOU WERE WATCHING FROM HOME? 164 00:05:43,531 --> 00:05:44,831 YEAH, I GOT MY LITTLE-- 165 00:05:44,831 --> 00:05:47,331 MY SECURITY CAMERAS I CAN SEE FROM MY HOUSE. 166 00:05:47,331 --> 00:05:49,498 AND FROM THE RESTAURANT-- 167 00:05:49,498 --> 00:05:52,698 YOU WATCHED YOUR RESTAURANT ON A SECURITY CAMERA? 168 00:05:52,698 --> 00:05:54,964 YEAH. I'VE GOT ABOUT 18 CAMERAS. 169 00:05:54,964 --> 00:05:56,264 18 CAMERAS? 170 00:05:56,264 --> 00:05:57,298 YEAH, 18. 171 00:05:59,364 --> 00:06:00,000 I JUST LIKE TO SEE WHAT THEY'RE DOING. 172 00:06:00,000 --> 00:06:01,431 I JUST LIKE TO SEE WHAT THEY'RE DOING. 173 00:06:01,431 --> 00:06:04,498 THAT'S IT. 174 00:06:04,498 --> 00:06:06,831 WELL, I'M GONNA GET MYSELF TO THE RESTAURANT, 175 00:06:06,831 --> 00:06:08,698 AND I'M GONNA HAVE A GOOD LOOK AROUND 176 00:06:08,698 --> 00:06:10,098 WITH MY EYES, NOT YOUR CAMERAS. 177 00:06:10,098 --> 00:06:11,231 THANK YOU, AND I'LL SEE YOU BACK AT THE RESTAURANT. 178 00:06:11,231 --> 00:06:12,231 THANK YOU. THANKS FOR COMING. 179 00:06:12,231 --> 00:06:13,431 OKAY. AND DRIVE CAREFULLY. 180 00:06:13,431 --> 00:06:15,398 ALL RIGHT. THANKS, AL. 181 00:06:18,831 --> 00:06:21,064 WHAT A BEAUTIFUL BUILDING. 182 00:06:21,064 --> 00:06:22,764 WOW. 183 00:06:22,764 --> 00:06:24,598 HELLO. 184 00:06:24,598 --> 00:06:25,998 HELLO, HELLO. 185 00:06:25,998 --> 00:06:27,664 HOW ARE YOU? FINE. HOW ARE YOU? 186 00:06:27,664 --> 00:06:29,664 MY NAME'S GAYE. NICE TO SEE YOU. GORDON. 187 00:06:29,664 --> 00:06:30,000 RIGHT. HI. NATALIE. 188 00:06:30,000 --> 00:06:30,998 RIGHT. HI. NATALIE. 189 00:06:30,998 --> 00:06:32,731 I'M GOOD. HOW ARE YOU? 190 00:06:32,731 --> 00:06:35,564 SO THE MICHON NAME CAME FROM? 191 00:06:35,564 --> 00:06:36,864 MY MIDDLE NAME IS MICHON. 192 00:06:36,864 --> 00:06:38,431 OKAY, SO THE RESTAURANT'S BEEN NAMED AFTER YOU. 193 00:06:38,431 --> 00:06:40,398 RIGHT. WOW. 194 00:06:40,398 --> 00:06:41,798 THE DECOR IS STUNNING. 195 00:06:41,798 --> 00:06:44,431 LOOK AT THIS PLACE. THANK YOU. 196 00:06:44,431 --> 00:06:46,564 SO I MET YOUR AMAZING, DEAR HUSBAND EARLIER. 197 00:06:46,564 --> 00:06:49,298 WE HAD A QUICK CATCH-UP, AND HE TOLD ME A FEW THINGS. 198 00:06:49,298 --> 00:06:51,398 I'D LOVE TO KNOW FROM BOTH OF YOU, 199 00:06:51,398 --> 00:06:52,931 YOUR ROLE IS WHAT? 200 00:06:52,931 --> 00:06:55,598 WELL, I LOVE BEING UP FRONT WITH THE CUSTOMERS. 201 00:06:55,598 --> 00:06:58,364 AND YOUR MAIN ROLE IN THE DAY-TO-DAY BUSINESS? 202 00:06:58,364 --> 00:06:59,498 THE HUMAN RESOURCES, H.R. 203 00:06:59,498 --> 00:07:00,000 WOW. 204 00:07:00,000 --> 00:07:00,698 WOW. 205 00:07:00,698 --> 00:07:03,064 I DO PAYROLL AND DIFFERENT THINGS LIKE THAT. 206 00:07:03,064 --> 00:07:04,231 SO I HIDE IN THE BACK A LOT. 207 00:07:04,231 --> 00:07:05,364 YOU HIDE IN THE BACK? 208 00:07:05,364 --> 00:07:06,598 I STAY IN THE BACK. 209 00:07:06,598 --> 00:07:08,964 I DO A LOT OF PAPERWORK AND THINGS LIKE THAT. 210 00:07:08,964 --> 00:07:11,164 SO YOU DON'T REALLY FUNCTION IN THE RESTAURANT? 211 00:07:11,164 --> 00:07:13,931 ACCORDING TO AL, THERE SEEMS TO BE THINGS 212 00:07:13,931 --> 00:07:15,364 RIGHT NOW THAT YOU COULD DO 213 00:07:15,364 --> 00:07:16,964 THAT YOU HAVEN'T BEEN DOING. REALLY? 214 00:07:16,964 --> 00:07:20,531 WHEN WAS THE LAST TIME YOU TOOK PRESSURE OFF HIM? 215 00:07:20,531 --> 00:07:21,864 MMM. 216 00:07:21,864 --> 00:07:24,898 ARE YOU ALWAYS THIS FLAT? 217 00:07:24,898 --> 00:07:27,531 NO, I'M JUST SOAKING IN HOW YOU SAID I'M NOT DOING MUCH. 218 00:07:27,531 --> 00:07:30,000 YEAH, NO, JUST, GOD, IF THAT WAS MY FATHER AND MOTHER 219 00:07:30,000 --> 00:07:30,198 YEAH, NO, JUST, GOD, IF THAT WAS MY FATHER AND MOTHER 220 00:07:30,198 --> 00:07:32,198 WHO GAVE ME A RESTAURANT WITH MY NAME OVER THE DOOR, 221 00:07:32,198 --> 00:07:33,798 I'D WANT TO BE SLEEPING HERE. 222 00:07:33,798 --> 00:07:36,431 I WOULD BE DOING A LITTLE BIT MORE THAN H.R. 223 00:07:38,464 --> 00:07:40,664 I'M DYING TO TASTE THE FOOD, YEAH, PLEASE? 224 00:07:40,664 --> 00:07:42,564 HE BASICALLY TOLD ME THAT I'M JUST KINDA LIKE 225 00:07:42,564 --> 00:07:45,798 THE LAZY CHILD WITH JUST MY NAME ON THE BUILDING. 226 00:07:45,798 --> 00:07:47,398 THAT PISSES ME OFF, AND I FEEL DISRESPECTED 227 00:07:47,398 --> 00:07:50,198 IN MY OWN RESTAURANT. 228 00:07:50,198 --> 00:07:52,764 HE SAID, "YOU DON'T DO ANYTHING HERE BUT PAYROLL?" 229 00:07:57,998 --> 00:07:59,164 THANK YOU VERY MUCH. 230 00:07:59,164 --> 00:08:00,000 YOU'RE VERY WELCOME. 231 00:08:00,000 --> 00:08:00,364 YOU'RE VERY WELCOME. 232 00:08:00,364 --> 00:08:01,631 I'LL LET YOU LOOK THROUGH THE MENU, 233 00:08:01,631 --> 00:08:03,531 AND I'M GONNA BRING YOU SOME JUST STARTER WINGS. 234 00:08:03,531 --> 00:08:04,831 IS THAT OKAY? BRILLIANT. THANK YOU. 235 00:08:04,831 --> 00:08:06,298 OKAY. 236 00:08:06,298 --> 00:08:08,731 WHAT I'M LOOKING FORWARD TO CHEF RAMSAY DOING 237 00:08:08,731 --> 00:08:13,031 IS TO SAY THINGS TO NATALIE THAT I WOULD NOT DARE SAY. 238 00:08:13,031 --> 00:08:14,631 BECAUSE WE ARE HER PARENTS, 239 00:08:14,631 --> 00:08:16,664 IT'S MORE THAN A BUSINESS RELATIONSHIP. 240 00:08:16,664 --> 00:08:19,831 THERE IS THE PERSONAL RELATIONSHIP. 241 00:08:21,598 --> 00:08:22,631 HELLO. HOW ARE YOU DOING TODAY? 242 00:08:22,631 --> 00:08:23,731 HOW ARE YOU? 243 00:08:23,731 --> 00:08:25,131 I'M DOING FINE. WELCOME TO MICHON'S. 244 00:08:25,131 --> 00:08:26,998 MY NAME IS TODESHA, I'LL BE YOUR SERVER THIS EVENING. 245 00:08:26,998 --> 00:08:28,531 THAT'S A LOVELY NAME. HAIR LOOKS IMMACULATE. 246 00:08:28,531 --> 00:08:29,798 MY GOODNESS ME. 247 00:08:29,798 --> 00:08:30,000 HMM. 248 00:08:30,000 --> 00:08:31,331 HMM. 249 00:08:34,164 --> 00:08:36,498 HE AIN'T NEVER SEEN A BEAUTIFUL THICK BLACK GIRL LIKE ME, 250 00:08:36,498 --> 00:08:37,764 SO THAT'S WHAT THAT WAS. 251 00:08:37,764 --> 00:08:39,831 HE LIKED ALL THESE CURLS AND STUFF. 252 00:08:39,831 --> 00:08:41,564 ARE YOU THAT HIGH-MAINTENANCE OR IS IT JUST 253 00:08:41,564 --> 00:08:43,098 A SPECIAL DAY TODAY? 254 00:08:43,098 --> 00:08:44,764 IT'S A SPECIAL DAY TODAY. 255 00:08:44,764 --> 00:08:46,498 WE DON'T MAKE HARDLY ANY MONEY HERE, 256 00:08:46,498 --> 00:08:48,964 SO I AIN'T ABOUT TO PAY THIS EVERY WEEK, UH-UH. 257 00:08:48,964 --> 00:08:50,331 YOU'VE BEEN HERE HOW LONG? 258 00:08:50,331 --> 00:08:52,098 I'VE BEEN HERE FOR 2 1/2 YEARS. 2 1/2 YEARS. 259 00:08:52,098 --> 00:08:53,598 IN YOUR MIND, WHAT'S WRONG? 260 00:08:53,598 --> 00:08:55,031 WHAT'S THE BIGGEST ISSUE HERE? 261 00:08:55,031 --> 00:08:56,064 MANAGEMENT. 262 00:08:56,064 --> 00:08:57,264 MANAGEMENT? 263 00:08:57,264 --> 00:08:58,264 WOW. 264 00:08:58,264 --> 00:08:59,431 WHAT DOES NATALIE DO? 265 00:08:59,431 --> 00:09:00,000 UH... 266 00:09:00,000 --> 00:09:02,164 UH... 267 00:09:02,164 --> 00:09:04,098 TRUTHFULLY... 268 00:09:04,098 --> 00:09:05,764 WHAT'S HER ROLE? 269 00:09:05,764 --> 00:09:07,664 SHE MAKES SURE WE GET PAID. 270 00:09:07,664 --> 00:09:09,098 MM-HMM. 271 00:09:09,098 --> 00:09:10,864 AND THAT'S ABOUT IT. 272 00:09:10,864 --> 00:09:13,398 RIGHT. OKAY. 273 00:09:13,398 --> 00:09:15,864 NATALIE, SHE GOT ISSUES. SHE LAZY. 274 00:09:15,864 --> 00:09:18,798 I SAID IT. IT IS WHAT IT IS. 275 00:09:18,798 --> 00:09:22,564 OKAY, I'LL START OFF WITH THE SMOKED CHICKEN GOURMET SALAD. 276 00:09:22,564 --> 00:09:23,598 OKAY. 277 00:09:23,598 --> 00:09:25,798 BEEF BRISKET, PORK RIBS. 278 00:09:25,798 --> 00:09:26,964 AND WHAT SIDES? 279 00:09:26,964 --> 00:09:27,964 CORNBREAD, MASHED POTATOES, 280 00:09:27,964 --> 00:09:29,331 AND THE POTATO SALAD AS WELL. 281 00:09:29,331 --> 00:09:30,000 POTATO SALAD WE CAN'T DO 'CAUSE WE DON'T HAVE IT. 282 00:09:30,000 --> 00:09:31,698 POTATO SALAD WE CAN'T DO 'CAUSE WE DON'T HAVE IT. 283 00:09:31,698 --> 00:09:33,564 NO POTATO SALAD? NO. 284 00:09:33,564 --> 00:09:35,831 REALLY? YEAH, THE KITCHEN--MM-MM. 285 00:09:35,831 --> 00:09:36,864 KITCHEN WHAT? 286 00:09:36,864 --> 00:09:39,864 THEY DON'T LIKE TO PEEL POTATOES. 287 00:09:39,864 --> 00:09:42,831 WELL, IT'S TRUE. 288 00:09:42,831 --> 00:09:44,898 OKAY, GREEN BEANS, PLEASE, AND BAKED BEANS. 289 00:09:44,898 --> 00:09:46,364 AND LET'S DO BLACK-EYED PEAS. 290 00:09:46,364 --> 00:09:47,998 OKAY, I DIDN'T HEAR YOU SAY SWEET POTATO SOUFFLE. 291 00:09:47,998 --> 00:09:48,998 YEAH. 292 00:09:48,998 --> 00:09:50,098 OKAY. COLLARD GREENS. 293 00:09:50,098 --> 00:09:52,231 MAC AND CHEESE. PLEASE. 294 00:09:52,231 --> 00:09:53,431 I'LL GO AHEAD AND GET YOUR FOOD. 295 00:09:53,431 --> 00:09:55,331 YES, PLEASE. OH, THANK YOU. 296 00:09:55,331 --> 00:09:57,698 AND THAT IS THE--MMM-- SMOKED CHICKEN WING. 297 00:09:57,698 --> 00:09:58,931 THANK YOU. 298 00:09:58,931 --> 00:10:00,000 AND WHEN WERE THEY SMOKED, THIS MORNING? 299 00:10:00,000 --> 00:10:00,298 AND WHEN WERE THEY SMOKED, THIS MORNING? 300 00:10:00,298 --> 00:10:01,398 THEY WERE SMOKED THIS MORNING, YES. 301 00:10:01,398 --> 00:10:02,398 LOVELY. 302 00:10:02,398 --> 00:10:03,531 ALL RIGHT, ENJOY. 303 00:10:03,531 --> 00:10:04,998 THANK YOU. 304 00:10:09,731 --> 00:10:11,664 DAMN. 305 00:10:11,664 --> 00:10:12,898 IT'S DRY. 306 00:10:12,898 --> 00:10:15,231 WHAT A SHAME, 'CAUSE THE SAUCE IS LOVELY. 307 00:10:15,231 --> 00:10:18,664 BUT THE MEAT... IT'S ALL DRY. 308 00:10:18,664 --> 00:10:20,064 THAT'S DISAPPOINTING. 309 00:10:20,064 --> 00:10:22,631 SO I'M ANXIOUS TO KNOW WHAT YOU THOUGHT. 310 00:10:22,631 --> 00:10:23,664 YEAH, DO YOU KNOW WHAT, 311 00:10:23,664 --> 00:10:25,231 I BIT INSIDE-- IT WAS DRY. 312 00:10:25,231 --> 00:10:27,331 WAS IT? 313 00:10:27,331 --> 00:10:28,564 YEAH, WILL YOU JUST FIND OUT WHEN THEY WERE SMOKED? 314 00:10:28,564 --> 00:10:30,000 I WILL. THANK YOU. 315 00:10:30,000 --> 00:10:30,064 I WILL. THANK YOU. 316 00:10:30,064 --> 00:10:31,731 THANK YOU. 317 00:10:33,164 --> 00:10:36,498 I WAS SHOCKED THAT CHEF RAMSAY DOES NOT LIKE OUR SMOKED WINGS. 318 00:10:36,498 --> 00:10:39,631 THAT JUST PISSES ME OFF, BECAUSE HE'S DEFINITELY WRONG. 319 00:10:39,631 --> 00:10:40,964 UM, THANK YOU. 320 00:10:40,964 --> 00:10:42,264 WHAT A SHAME, THEY WERE DRY, 321 00:10:42,264 --> 00:10:44,564 THE CHICKEN WINGS. WELCOME TO MICHON'S. 322 00:10:44,564 --> 00:10:45,564 YEAH, AT LEAST THEY SHOULD BE MOIST. 323 00:10:45,564 --> 00:10:46,731 WHY WOULD THEY BE DRY? 324 00:10:46,731 --> 00:10:48,964 'CAUSE IT'S BOOTLEG. BOOTLEG? 325 00:10:48,964 --> 00:10:50,164 MM-HMM, THEY JUST DON'T CARE. 326 00:10:50,164 --> 00:10:52,298 THANK YOU. 327 00:10:52,298 --> 00:10:53,498 WOW. 328 00:10:53,498 --> 00:10:54,898 IS THIS THIS MORNING'S BATCH? 329 00:10:54,898 --> 00:10:57,131 THAT WAS YESTERDAY'S BATCH. 330 00:10:57,131 --> 00:10:59,198 THIS IS YESTERDAY'S BATCH? 331 00:11:00,698 --> 00:11:01,764 OKAY, CHEF, 332 00:11:01,764 --> 00:11:03,164 I HAVE TO EAT CROW. 333 00:11:03,164 --> 00:11:04,898 THOSE ARE YESTERDAY'S WINGS. 334 00:11:04,898 --> 00:11:07,464 DAMN, SEE, I KNEW THEY DIDN'T TASTE FRESH. 335 00:11:07,464 --> 00:11:09,564 AND WHY ARE THEY SERVING YESTERDAY'S WINGS TODAY? 336 00:11:09,564 --> 00:11:10,931 CAN'T I GET TODAY'S WINGS TODAY? 337 00:11:12,931 --> 00:11:14,431 I DON'T KNOW. 338 00:11:14,431 --> 00:11:15,431 OH. 339 00:11:15,431 --> 00:11:17,531 ANYWAY, JUST ASKING. 340 00:11:17,531 --> 00:11:19,598 ALL RIGHT, ARE WE READY 341 00:11:19,598 --> 00:11:20,931 TO ROCK AND ROLL? 342 00:11:23,831 --> 00:11:25,831 A GOURMET SALAD AND ALL THESE SIDES. 343 00:11:25,831 --> 00:11:27,031 OKAY. 344 00:11:27,031 --> 00:11:28,831 LET'S GO. 345 00:11:30,231 --> 00:11:31,364 OH, HERE WE GO. 346 00:11:31,364 --> 00:11:33,864 LOVELY. THANK YOU. 347 00:11:33,864 --> 00:11:35,931 GOD, THAT WAS QUICK. HOLY MACKEREL. 348 00:11:35,931 --> 00:11:37,131 HERE YOU ARE, SIR. THANK YOU VERY MUCH. 349 00:11:37,131 --> 00:11:38,931 YOU'RE WELCOME. 350 00:11:38,931 --> 00:11:41,964 THAT'S MY SMOKED CHICKEN GOURMET SALAD. 351 00:11:43,931 --> 00:11:45,231 GROSS. 352 00:11:45,231 --> 00:11:46,431 THEY'RE ROTTEN TOMATOES. 353 00:11:48,498 --> 00:11:50,831 UGH. 354 00:11:50,831 --> 00:11:53,231 WHERE'S MY LOVELY LADY? I'M RIGHT HERE. 355 00:11:54,331 --> 00:11:56,098 I'M SORRY, THE TOMATOES, 356 00:11:56,098 --> 00:11:59,398 THEY GOT OLD AND SORT OF YUCKY AND SOGGY. 357 00:11:59,398 --> 00:12:00,000 I WASN'T SHOCKED AT ALL. 358 00:12:00,000 --> 00:12:01,798 I WASN'T SHOCKED AT ALL. 359 00:12:01,798 --> 00:12:03,198 THANK YOU, PLEASE. 360 00:12:03,198 --> 00:12:05,198 HAVE YOU SEEN THE KITCHEN? 361 00:12:05,198 --> 00:12:06,398 THEY DON'T CARE. 362 00:12:06,398 --> 00:12:08,798 UM, THIS, UH, THIS SAL-- 363 00:12:08,798 --> 00:12:10,264 UM, HMM... 364 00:12:10,264 --> 00:12:11,898 THE TOMATOES, ONE OF THEM IS OLD, 365 00:12:11,898 --> 00:12:14,531 AND THE OTHER ONE HAS, LIKE, A RIPE THING ON IT. 366 00:12:17,131 --> 00:12:19,098 I DON'T THINK IT'S A PROBLEM, BUT... 367 00:12:19,098 --> 00:12:20,531 REALLY? 368 00:12:20,531 --> 00:12:22,031 BUT I'M NOT A CHEF, SO, YOU KNOW, I DON'T KNOW. 369 00:12:22,031 --> 00:12:23,264 I THINK IT'S FINE BUT-- 370 00:12:23,264 --> 00:12:24,931 THAT'S RIGHT, YOUR NAME IS ONLY ON THE BUILDING. 371 00:12:24,931 --> 00:12:26,698 GET IT RIGHT. 372 00:12:30,664 --> 00:12:31,931 THEY LOOK DRY. 373 00:12:34,831 --> 00:12:36,498 IT IS DRY. 374 00:12:36,498 --> 00:12:38,131 AND CHEWY. 375 00:12:38,131 --> 00:12:39,231 IT SHOULD SORT OF FALL OFF THE BONE, 376 00:12:39,231 --> 00:12:40,498 BUT IT'S JUST DRY. 377 00:12:42,598 --> 00:12:43,798 CORNBREAD. 378 00:12:43,798 --> 00:12:45,864 UGH. 379 00:12:50,898 --> 00:12:52,798 NOW, THAT'S REALLY DRY. 380 00:12:52,798 --> 00:12:53,864 LOOK. 381 00:12:53,864 --> 00:12:55,498 JUST LIKE BEING IN THE SAHARA DESERT. 382 00:12:55,498 --> 00:12:58,131 IT'S LIKE A MOUTHFUL OF SAND. 383 00:12:58,131 --> 00:12:59,464 LIKE SAND IN AN HOURGLASS. 384 00:13:04,398 --> 00:13:05,764 DAMN. 385 00:13:05,764 --> 00:13:07,331 THEY MESS UP EVERYBODY'S FOOD. 386 00:13:07,331 --> 00:13:08,631 HMM. 387 00:13:08,631 --> 00:13:10,564 BLACK-EYED PEAS. 388 00:13:12,098 --> 00:13:13,798 WOW, HIDEOUS. 389 00:13:13,798 --> 00:13:15,531 ABSOLUTELY SHOCKING. 390 00:13:15,531 --> 00:13:17,564 ALL RIGHT, HERE WE ARE. 391 00:13:17,564 --> 00:13:19,631 ALL RIGHT, SIT DOWN. SIT DOWN. 392 00:13:19,631 --> 00:13:21,031 ALL RIGHT. 393 00:13:21,031 --> 00:13:22,298 YEAH, RIGHT. 394 00:13:22,298 --> 00:13:25,364 CLOSE YOUR EYES. OKAY. 395 00:13:25,364 --> 00:13:26,598 WHAT THE HELL? 396 00:13:26,598 --> 00:13:27,831 DO NOT OPEN YOUR EYES. 397 00:13:27,831 --> 00:13:29,331 I DON'T WANNA EAT THAT. 398 00:13:29,331 --> 00:13:30,000 OUR FOOD IS NASTY. 399 00:13:30,000 --> 00:13:30,864 OUR FOOD IS NASTY. 400 00:13:30,864 --> 00:13:33,798 OPEN UP. 401 00:13:33,798 --> 00:13:34,798 MMM. 402 00:13:34,798 --> 00:13:37,964 WHAT DOES THAT TASTE OF? 403 00:13:37,964 --> 00:13:39,231 NASTY. 404 00:13:39,231 --> 00:13:40,764 WHAT WAS THAT? 405 00:13:40,764 --> 00:13:42,431 HMM, BLACK-EYED PEAS. 406 00:13:42,431 --> 00:13:43,431 YOU CAN OPEN THEM NOW. 407 00:13:43,431 --> 00:13:44,631 YEAH, THEY NASTY. 408 00:13:44,631 --> 00:13:45,798 BLACK-EYED BULLETS. 409 00:13:45,798 --> 00:13:48,098 HE HIT THE NAIL ON THE HEAD. 410 00:13:48,098 --> 00:13:49,998 WE GOT SOME PROBLEMS. 411 00:13:49,998 --> 00:13:51,564 THANK YOU. YOU'RE WELCOME. 412 00:13:51,564 --> 00:13:54,498 I NEED A DRINK AFTER THIS. 413 00:13:54,498 --> 00:13:55,664 I'M IN GEORGIA, RIGHT? 414 00:13:55,664 --> 00:13:57,831 YEAH? 415 00:13:57,831 --> 00:13:59,964 NOW I FEEL LIKE I'M IN PRISON. 416 00:13:59,964 --> 00:14:00,000 HUH. 417 00:14:00,000 --> 00:14:01,698 HUH. 418 00:14:01,698 --> 00:14:03,364 THEY'RE DREADFUL. 419 00:14:03,364 --> 00:14:05,598 BAKED BEANS. CANNED YAM. 420 00:14:05,598 --> 00:14:06,631 HMM. 421 00:14:06,631 --> 00:14:09,598 COLLARD GREENS. 422 00:14:09,598 --> 00:14:11,531 WOW, GROSS. WAY TOO SWEET. 423 00:14:11,531 --> 00:14:12,631 HIDEOUS. 424 00:14:12,631 --> 00:14:14,364 BEEF BRISKET. 425 00:14:14,364 --> 00:14:16,498 DAMN, IT'S RUBBERY. 426 00:14:16,498 --> 00:14:18,564 DRY AND CHEWY. 427 00:14:18,564 --> 00:14:20,431 LOOK AT THAT. 428 00:14:20,431 --> 00:14:23,098 YOU COULD PASS THAT FOR BEEF JERKY. 429 00:14:23,098 --> 00:14:25,364 IT'S LIKE A DOG CHEW. 430 00:14:25,364 --> 00:14:27,064 I DON'T KNOW TOO MUCH ABOUT SMOKING. 431 00:14:27,064 --> 00:14:28,531 I DON'T EVEN KNOW NOTHING ABOUT COOKING. 432 00:14:28,531 --> 00:14:30,000 BUT I KNOW THAT AIN'T RIGHT. 433 00:14:30,000 --> 00:14:30,798 BUT I KNOW THAT AIN'T RIGHT. 434 00:14:30,798 --> 00:14:31,964 WOW. 435 00:14:31,964 --> 00:14:34,364 OKAY, CAN YOU TAKE ME THROUGH THE KITCHEN? 436 00:14:34,364 --> 00:14:36,698 THERE'S GONNA BE SOME AROUND HERE. 437 00:14:36,698 --> 00:14:37,864 SERVING BRISKET LIKE THAT, 438 00:14:37,864 --> 00:14:39,431 I DON'T KNOW WHERE TO START. 439 00:14:41,431 --> 00:14:42,931 OH, GOD, HERE COMES THE CHEF. 440 00:14:45,098 --> 00:14:46,231 COMING UP... 441 00:14:46,231 --> 00:14:48,031 WHAT IN THE HELL IS GOING ON? 442 00:14:48,031 --> 00:14:50,464 JUST WHEN CHEF RAMSAY THOUGHT IT COULDN'T GET ANY WORSE, 443 00:14:50,464 --> 00:14:51,598 IT DOES. 444 00:14:51,598 --> 00:14:53,431 IT'S SO AGGRAVATING. 445 00:14:53,431 --> 00:14:55,198 AND NATALIE'S ATTITUDE... 446 00:14:55,198 --> 00:14:56,431 NO, I'M NOT IN DENIAL. 447 00:14:56,431 --> 00:14:57,764 HAS CHEF RAMSAY 448 00:14:57,764 --> 00:14:59,131 READY TO MAKE A QUICK EXIT. 449 00:14:59,131 --> 00:15:00,000 JOKE. 450 00:15:00,000 --> 00:15:00,498 JOKE. 451 00:15:07,438 --> 00:15:08,572 AFTER SAMPLING THE MENU 452 00:15:08,572 --> 00:15:11,324 THAT CAN BEST BE DESCRIBED AS MISERABLE... 453 00:15:11,324 --> 00:15:12,491 SERVING BRISKET LIKE THAT, 454 00:15:12,491 --> 00:15:13,724 I DON'T KNOW WHERE TO START. 455 00:15:13,724 --> 00:15:14,891 CHEF RAMSAY WANTS TO HAVE 456 00:15:14,891 --> 00:15:16,257 A LITTLE CHAT WITH THE PEOPLE 457 00:15:16,257 --> 00:15:18,624 WHO ARE RESPONSIBLE. 458 00:15:18,624 --> 00:15:19,624 OH, GOD, HERE COMES THE CHEF. 459 00:15:19,624 --> 00:15:21,091 WHERE'S AL? DAD. 460 00:15:21,091 --> 00:15:23,857 YEAH? COME IN, PLEASE. 461 00:15:23,857 --> 00:15:25,957 SO THIS IS? ARCHIE. 462 00:15:25,957 --> 00:15:27,291 ARCHIE. AND THIS IS? TERRANCE. 463 00:15:27,291 --> 00:15:28,824 TERRANCE. YES, SIR. HOW YOU DOING, SIR? 464 00:15:28,824 --> 00:15:30,691 GOOD TO SEE YOU. AND THIS IS? TYRELL. 465 00:15:30,691 --> 00:15:32,157 TYRELL, COME OVER HERE SO I CAN SEE YOU. 466 00:15:32,157 --> 00:15:33,291 AND THIS IS? CALVIN. 467 00:15:33,291 --> 00:15:34,957 CALVIN, RIGHT. OH, ANOTHER CHEF. 468 00:15:34,957 --> 00:15:35,371 COME THROUGH. 469 00:15:35,371 --> 00:15:36,324 COME THROUGH. 470 00:15:36,324 --> 00:15:37,624 JOE. JOE. 471 00:15:37,624 --> 00:15:40,324 SO WHO'S THE HEAD CHEF? 472 00:15:42,624 --> 00:15:44,424 DOES ANYONE KNOW? 473 00:15:44,424 --> 00:15:45,657 I DON'T DO THE COOKING BUT I'M-- 474 00:15:45,657 --> 00:15:46,791 YOU DON'T DO THE COOKING? 475 00:15:46,791 --> 00:15:50,024 NO, SIR, NOT THE SMOKED MEAT. 476 00:15:50,024 --> 00:15:52,891 SOMETHING NOT QUITE RIGHT HERE. 477 00:15:52,891 --> 00:15:55,224 WHAT DO YOU DO HERE? 478 00:15:55,224 --> 00:15:57,257 IS THERE ANYTHING THAT I TASTED TODAY 479 00:15:57,257 --> 00:15:58,891 THAT WAS SMOKED TODAY? 480 00:16:01,357 --> 00:16:02,424 THIS? 481 00:16:02,424 --> 00:16:04,324 THIS HERE WAS SMOKED TODAY? 482 00:16:04,324 --> 00:16:05,371 UH, NO, NOT TODAY. NOT TODAY. 483 00:16:05,371 --> 00:16:06,624 UH, NO, NOT TODAY. NOT TODAY. 484 00:16:06,624 --> 00:16:09,424 DOES THAT LOOK APPETIZING? 485 00:16:09,424 --> 00:16:10,424 NO, SIR. 486 00:16:10,424 --> 00:16:11,857 THAT DOES NOT. 487 00:16:11,857 --> 00:16:12,991 WHEN WAS THAT COOKED? 488 00:16:12,991 --> 00:16:14,124 I BELIEVE ON SATURDAY. 489 00:16:14,124 --> 00:16:15,457 ON SATURDAY? 490 00:16:15,457 --> 00:16:16,591 SO TODAY'S TUESDAY. 491 00:16:16,591 --> 00:16:17,857 DO YOU HONESTLY THINK 492 00:16:17,857 --> 00:16:19,257 THAT CUSTOMERS WOULD WALK THROUGH THAT DOOR 493 00:16:19,257 --> 00:16:21,257 THINKING THAT YOU'RE SMOKING MEATS 494 00:16:21,257 --> 00:16:23,724 THREE OR FOUR DAYS BEFORE EATING THEM? 495 00:16:23,724 --> 00:16:24,891 HOW ARE YOU HEATING THEM? 496 00:16:24,891 --> 00:16:26,857 WE MICROWAVE THEM. MICROWAVING THEM. 497 00:16:26,857 --> 00:16:27,857 COME ON. 498 00:16:27,857 --> 00:16:30,024 IT'S DISGUSTING! 499 00:16:30,024 --> 00:16:32,291 FOR GOD'S SAKE. 500 00:16:32,291 --> 00:16:33,957 IS THERE ANYTHING TODAY THAT I ATE 501 00:16:33,957 --> 00:16:35,371 THAT WASN'T MICROWAVED? 502 00:16:35,371 --> 00:16:35,524 THAT WASN'T MICROWAVED? 503 00:16:36,657 --> 00:16:39,057 THE SALAD? 504 00:16:39,057 --> 00:16:42,624 OF COURSE YOU DON'T-- 505 00:16:42,624 --> 00:16:44,091 GUYS, I'M NOT LAUGHING. 506 00:16:44,091 --> 00:16:46,424 I'M SERIOUSLY DISAPPOINTED. 507 00:16:46,424 --> 00:16:48,291 AND, NATALIE, YOU DON'T NEED ME IN HERE 508 00:16:48,291 --> 00:16:50,891 TO TELL YOU THAT BRISKET IS LIKE DOG CHEW. 509 00:16:50,891 --> 00:16:52,624 IF MY PARENTS NAMED A RESTAURANT AFTER ME, 510 00:16:52,624 --> 00:16:56,091 I'D MAKE SURE THAT WAS THE BEST SMOKED BRISKET. 511 00:16:56,091 --> 00:16:58,791 MY DAUGHTER DOESN'T DO WHAT NEEDS TO BE DONE 512 00:16:58,791 --> 00:17:00,391 TO GET THIS RESTAURANT BACK IN SHAPE. 513 00:17:00,391 --> 00:17:01,757 IT'S JUST-- 514 00:17:01,757 --> 00:17:03,757 YOU KNOW, I DON'T HAVE THE WORDS FOR IT RIGHT NOW. 515 00:17:03,757 --> 00:17:05,371 I DON'T KNOW WHAT TO SAY. 516 00:17:05,371 --> 00:17:05,891 I DON'T KNOW WHAT TO SAY. 517 00:17:05,891 --> 00:17:07,424 I JUST--. 518 00:17:07,424 --> 00:17:09,691 I'M LOST FOR WORDS. 519 00:17:12,324 --> 00:17:14,857 ENTIRELY MICROWAVED,AS ALMOST 520 00:17:14,857 --> 00:17:18,757 CHEF RAMSAY BRACES HIMSELF FOR HIS FIRST OBSERVATION 521 00:17:18,757 --> 00:17:20,057 OF THE DINNER SERVICE. 522 00:17:20,057 --> 00:17:22,291 GOOD EVENING. WELCOME TO MICHON'S. 523 00:17:22,291 --> 00:17:23,857 AND FOR YOU, SIR? 524 00:17:23,857 --> 00:17:25,357 OKAY. 525 00:17:25,357 --> 00:17:27,357 ALL RIGHT, Y'ALL, LET'S GO FOR ROUND TWO. 526 00:17:28,657 --> 00:17:31,624 WORKIN' HARD, HOMEY. 527 00:17:32,791 --> 00:17:34,091 WHAT'S THAT NOISE? 528 00:17:34,091 --> 00:17:35,371 THE MICROWAVE. 529 00:17:35,371 --> 00:17:36,457 THE MICROWAVE. 530 00:17:36,457 --> 00:17:38,124 , OH, THE MICROWAVE. 531 00:17:38,124 --> 00:17:40,891 WHAT IS THAT? THAT'S SEAFOOD DIP. 532 00:17:40,891 --> 00:17:42,091 THREE RIB TIPS. 533 00:17:42,091 --> 00:17:43,691 THAT'S HOW THEY DO THINGS. 534 00:17:43,691 --> 00:17:45,324 THEY'RE JUST THROWING STUFF IN THE MICROWAVE, 535 00:17:45,324 --> 00:17:47,091 AND IT'S RIDICULOUS. 536 00:17:47,091 --> 00:17:48,291 JEEZ. 537 00:17:48,291 --> 00:17:50,057 WHAT ARE THEY? RIB TIPS. 538 00:17:50,057 --> 00:17:51,224 RIB TIPS. 539 00:17:51,224 --> 00:17:52,891 WHAT'S WITH ALL THE BAGS? 540 00:17:52,891 --> 00:17:54,691 THEY PORTION EVERYTHING AND PUT IT IN BAGS. 541 00:17:54,691 --> 00:17:56,057 JUST MADNESS. 542 00:17:56,057 --> 00:17:58,491 YOU'RE NOT EVEN COOKING. YOU'RE JUST REHEATING. 543 00:17:58,491 --> 00:17:59,824 AND WHAT'S ALL THIS COVER FOR? 544 00:17:59,824 --> 00:18:01,824 THAT'S HOW WE REHEAT IT. 545 00:18:01,824 --> 00:18:03,457 HAVE YOU BEEN TO ANOTHER RESTAURANT IN ATLANTA? 546 00:18:03,457 --> 00:18:05,357 HAVE YOU SEEN-- I HAVEN'T BEEN IN ANOTHER-- 547 00:18:05,357 --> 00:18:05,371 YOU'VE NEVER BEEN TO ANOTHER KITCHEN--NO? 548 00:18:05,371 --> 00:18:07,324 YOU'VE NEVER BEEN TO ANOTHER KITCHEN--NO? 549 00:18:07,324 --> 00:18:09,491 IT'S TEARING ME UP INSIDE AT THE MOMENT. 550 00:18:09,491 --> 00:18:10,724 I'VE NEVER SEEN ANYTHING LIKE THIS. 551 00:18:10,724 --> 00:18:12,157 I MEAN, EVER. 552 00:18:12,157 --> 00:18:13,657 CHEF RAMSAY IS CRITICIZING EVERY SINGLE THING THAT WE DO. 553 00:18:13,657 --> 00:18:15,091 JUST BECAUSE HE DOESN'T LIKE IT 554 00:18:15,091 --> 00:18:17,091 DOESN'T MEAN THAT IT'S WRONG. 555 00:18:17,091 --> 00:18:18,324 SHOW ME THE SMOKERS. ALL RIGHT. 556 00:18:18,324 --> 00:18:19,391 PLEASE. 557 00:18:21,757 --> 00:18:23,057 WOW, LOOK AT THEM. 558 00:18:23,057 --> 00:18:24,357 I MEAN, DO YOU KNOW WHAT HURTS MORE THAN ANYTHING? 559 00:18:24,357 --> 00:18:27,257 THE FACT THAT WE HAVE THE MOST AMAZING EQUIPMENT, 560 00:18:27,257 --> 00:18:29,257 AND YET THE PRODUCT IS. 561 00:18:29,257 --> 00:18:32,291 BRISKET, TURKEY, CHICKEN 562 00:18:32,291 --> 00:18:33,524 SMOKED IN THESE. 563 00:18:33,524 --> 00:18:35,371 THEN WE SLICE IT, 564 00:18:35,371 --> 00:18:36,191 THEN WE SLICE IT, 565 00:18:36,191 --> 00:18:38,091 BAG IT, CHILL IT, 566 00:18:38,091 --> 00:18:39,391 THEN WE REHEAT IT IN THE MICROWAVE. 567 00:18:39,391 --> 00:18:41,491 DOES THAT MAKE SENSE? 568 00:18:41,491 --> 00:18:44,257 COULD YOU OPEN IT UP, PLEASE? 569 00:18:44,257 --> 00:18:45,391 WOW, LOOK AT THAT. 570 00:18:45,391 --> 00:18:47,924 SO HOW LONG HAVE THEY BEEN IN? 571 00:18:47,924 --> 00:18:49,824 HOW LONG THESE BEEN COOKING? 2 1/2 HOURS. 572 00:18:49,824 --> 00:18:52,724 SEE, THEY WERE IN IN 2 1/2 HOURS AGO. 573 00:18:52,724 --> 00:18:54,524 SO THEY'RE READY FOR DINNER. THEY'RE READY. 574 00:18:54,524 --> 00:18:56,324 THESE-- 575 00:18:56,324 --> 00:18:57,891 LITTLE TASTE. 576 00:18:57,891 --> 00:19:00,524 NOW... 577 00:19:00,524 --> 00:19:01,657 THAT'S DELICIOUS. 578 00:19:01,657 --> 00:19:03,024 THAT'S WHAT I'M SCREAMING FOR. 579 00:19:03,024 --> 00:19:05,371 THEY'RE READY. THEY'RE DELICIOUS. 580 00:19:05,371 --> 00:19:05,557 THEY'RE READY. THEY'RE DELICIOUS. 581 00:19:05,557 --> 00:19:07,391 WE'RE REHEATING YESTERDAY'S WINGS, 582 00:19:07,391 --> 00:19:08,624 AND THEY'RE JUST IMMACULATE. 583 00:19:10,357 --> 00:19:12,924 NATALIE, DON'T OPEN THE DOOR AND THEN DISAPPEAR. 584 00:19:12,924 --> 00:19:14,724 I NEED TO TALK TO YOU URGENTLY. 585 00:19:14,724 --> 00:19:15,891 SO WE HAVE ROLLS-ROYCE OF SMOKERS HERE, 586 00:19:15,891 --> 00:19:17,691 PRETTY AMAZING. 587 00:19:17,691 --> 00:19:20,191 AND YOU GOT THESE THAT ARE LITERALLY 588 00:19:20,191 --> 00:19:21,857 MINUTES OFF THE SMOKER. 589 00:19:21,857 --> 00:19:23,224 RIGHT. 590 00:19:23,224 --> 00:19:25,157 AND YET WE CAN'T HOLD THEM AND SERVE? 591 00:19:25,157 --> 00:19:28,624 THAT'S WHAT WE WERE TRYING TO FIGURE OUT. 592 00:19:28,624 --> 00:19:29,891 IT'S A NO-BRAINER. 593 00:19:29,891 --> 00:19:31,691 NATALIE HASN'T PROVEN 594 00:19:31,691 --> 00:19:34,191 TO BE ABLE TO RUN THIS RESTAURANT. 595 00:19:34,191 --> 00:19:35,357 THERE'S NOT ANY STRUCTURE. 596 00:19:35,357 --> 00:19:35,371 JUST A BUNCH OF GUYS DOING THEIR OWN THING. 597 00:19:35,371 --> 00:19:38,691 JUST A BUNCH OF GUYS DOING THEIR OWN THING. 598 00:19:38,691 --> 00:19:39,957 THAT DOES NOT MAKE SENSE. 599 00:19:39,957 --> 00:19:42,124 HOW MUCH DID THOSE SMOKERS COST? 600 00:19:42,124 --> 00:19:45,124 THEY COST, UM, 17,000 EACH. 601 00:19:45,124 --> 00:19:47,157 17 GRAND EACH? YES. 602 00:19:47,157 --> 00:19:49,857 SO HERE YOU ARE COOKING TO PERFECTION 603 00:19:49,857 --> 00:19:52,824 AND REHEATING THE FOOD IN A $200 MICROWAVE. 604 00:19:52,824 --> 00:19:55,624 HOW DOES THAT MAKE SENSE? 605 00:19:55,624 --> 00:19:57,991 WHILE THE FRESH, TASTY MEAT FROM THE SMOKER 606 00:19:57,991 --> 00:20:01,024 GETS HELD FOR ANOTHER DAY, 607 00:20:01,024 --> 00:20:04,157 THE KITCHEN SENDS OUT PLATE AFTER PLATE 608 00:20:04,157 --> 00:20:05,157 OF REHEATED FOOD. 609 00:20:05,157 --> 00:20:05,371 BRISKET. 610 00:20:05,371 --> 00:20:06,891 BRISKET. 611 00:20:06,891 --> 00:20:08,224 IT'S NOT MOIST. 612 00:20:08,224 --> 00:20:09,224 AND NOT SURPRISINGLY, 613 00:20:09,224 --> 00:20:10,424 THERE'S DISAPPOINTMENT 614 00:20:10,424 --> 00:20:11,591 IN THE DINING ROOM. 615 00:20:11,591 --> 00:20:13,691 IT'S DRY. 616 00:20:13,691 --> 00:20:16,591 DID THAT GO OUT? 617 00:20:16,591 --> 00:20:18,457 LIKE A DOG ON THE SIDE OF IT. 618 00:20:18,457 --> 00:20:20,757 CHICKEN'S REALLY, REALLY DRY. 619 00:20:20,757 --> 00:20:21,791 YEAH, THEY'RE RIGHT. 620 00:20:21,791 --> 00:20:24,357 I MEAN, THE BONE'S DRY. 621 00:20:24,357 --> 00:20:28,257 GUYS, THIS WASN'T SUPPOSED TO BE WELL-DONE! 622 00:20:29,657 --> 00:20:31,324 WHERE IS ALL THAT GOING? 623 00:20:31,324 --> 00:20:32,324 THEY DIDN'T LIKE 'EM. 624 00:20:32,324 --> 00:20:33,657 ALL RIGHT. 625 00:20:33,657 --> 00:20:35,371 THEY JUST SAID THEY DIDN'T LIKE 'EM. 626 00:20:35,371 --> 00:20:36,657 THEY JUST SAID THEY DIDN'T LIKE 'EM. 627 00:20:36,657 --> 00:20:37,657 NATALIE DID NOTHING. 628 00:20:37,657 --> 00:20:38,691 THIS IS YOUR BUSINESS, 629 00:20:38,691 --> 00:20:40,124 AND Y'ALL DON'T CARE. 630 00:20:40,124 --> 00:20:41,224 ME. 631 00:20:43,524 --> 00:20:45,691 IS THAT NORMAL FOR SO MUCH FOOD TO COME BACK? 632 00:20:45,691 --> 00:20:46,957 YES, YES. 633 00:20:46,957 --> 00:20:48,724 THE WHOLE PLACE IS DISORGANIZED. 634 00:20:48,724 --> 00:20:52,191 IT'S RUNNING WITH NO LEADER. 635 00:20:52,191 --> 00:20:54,591 ABSOLUTELY RIGHT. 636 00:20:54,591 --> 00:20:55,924 IT WAS SUCH A DISAPPOINTMENT, 637 00:20:55,924 --> 00:20:58,224 BECAUSE NATALIE IS LETTING IS US DOWN. 638 00:20:58,224 --> 00:21:01,157 SHE NEEDS TO STEP UP TO THE PLATE. 639 00:21:01,157 --> 00:21:04,324 AS DINNER COMES TO AN END, 640 00:21:04,324 --> 00:21:05,371 GORDON'S INSPECTION OF THE KITCHEN 641 00:21:05,371 --> 00:21:06,157 GORDON'S INSPECTION OF THE KITCHEN 642 00:21:06,157 --> 00:21:07,824 IS JUST BEGINNING. 643 00:21:07,824 --> 00:21:08,824 WHAT'S THAT IN THERE? 644 00:21:08,824 --> 00:21:11,124 CHICKENS COOKED SIX DAYS AGO. 645 00:21:11,124 --> 00:21:12,491 AND HERE? 646 00:21:12,491 --> 00:21:13,991 THESE? 647 00:21:13,991 --> 00:21:15,091 THEY WERE DONE YESTERDAY. 648 00:21:15,091 --> 00:21:16,957 AND THESE ONES IN HERE? 649 00:21:16,957 --> 00:21:18,691 AND THESE ONES IN HERE? 650 00:21:18,691 --> 00:21:19,791 IF YOU COOKED THEM YESTERDAY, 651 00:21:19,791 --> 00:21:21,157 WHY DID THEY COOK THEM YESTERDAY? 652 00:21:21,157 --> 00:21:22,824 LOOK, THERE MUST BE 1,000 WINGS THERE. 653 00:21:22,824 --> 00:21:24,391 THESE PEOPLE DON'T EVEN DESERVE TO BE RUNNING A RESTAURANT, 654 00:21:24,391 --> 00:21:26,357 LET ME TELL YOU. 655 00:21:28,724 --> 00:21:34,124 I HAVE NEVER SEEN SO MANY WINGS IN MY LIFE 656 00:21:34,124 --> 00:21:35,371 PIPING HOT, STUCK IN A REFRIGERATION UNIT. 657 00:21:35,371 --> 00:21:37,291 PIPING HOT, STUCK IN A REFRIGERATION UNIT. 658 00:21:37,291 --> 00:21:39,591 I SUPPOSE THIS IS WHAT YOU CALL "WINGING IT." 659 00:21:43,924 --> 00:21:46,757 AND YES, THERE'S MORE. 660 00:21:51,324 --> 00:21:52,657 THAT IS NASTY. 661 00:21:52,657 --> 00:21:54,424 IT'S LIKE A MASS GRAVE. 662 00:21:54,424 --> 00:21:56,557 AT $1.67 A WING, 663 00:21:56,557 --> 00:21:58,391 LOOK AT THAT. 664 00:22:05,124 --> 00:22:06,457 APPALLED BY HIS DISCOVERY 665 00:22:06,457 --> 00:22:09,942 OF HOW MUCH OF THE FOOD IS PRE-COOKED... 666 00:22:09,942 --> 00:22:12,608 LOOK, THERE MUST BE 1,000 WINGS THERE. 667 00:22:12,608 --> 00:22:14,142 CHEF RAMSAY IS DETERMINED 668 00:22:14,142 --> 00:22:15,575 TO GIVE NATALIE AND HER KITCHEN STAFF 669 00:22:15,575 --> 00:22:17,842 A MASSIVE REALITY CHECK. 670 00:22:17,842 --> 00:22:19,275 CAN YOU JUST COME IN THE KITCHEN WITH ME? 671 00:22:19,275 --> 00:22:22,434 PLEASE? ALL OF YOU, THANK YOU. 672 00:22:22,434 --> 00:22:23,634 LET'S GO. 673 00:22:23,634 --> 00:22:25,067 LET'S GO. 674 00:22:25,067 --> 00:22:26,334 WHAT THE? 675 00:22:26,334 --> 00:22:27,967 WOW. 676 00:22:27,967 --> 00:22:28,967 YOU'RE KIDDING ME. 677 00:22:28,967 --> 00:22:30,601 OH, MY GOD. 678 00:22:30,601 --> 00:22:31,634 WOW. 679 00:22:31,634 --> 00:22:32,634 OH, MY GOD. 680 00:22:32,634 --> 00:22:33,422 WHY DO YOU HAVE 100 SMOKED WINGS? 681 00:22:33,422 --> 00:22:34,467 WHY DO YOU HAVE 100 SMOKED WINGS? 682 00:22:34,467 --> 00:22:36,867 LIKE, YOU CAN'T BE FOR REAL. 683 00:22:38,801 --> 00:22:41,001 I AM ABSOLUTELY MORTIFIED. 684 00:22:43,501 --> 00:22:46,001 WHAT IN THE HELL IS GOING ON? 685 00:22:46,001 --> 00:22:48,001 WE SERVED 100 CUSTOMERS, 686 00:22:48,001 --> 00:22:51,001 AND WE'RE CARRYING ALL THIS FOOD 687 00:22:51,001 --> 00:22:53,201 UNTIL TOMORROW. 688 00:22:53,201 --> 00:22:54,767 OR THE NEXT DAY OR WHO KNOWS? 689 00:22:54,767 --> 00:22:56,701 AND WE HAVE A SMOKER IN THERE 690 00:22:56,701 --> 00:22:58,101 FULL OF FRESH WINGS. 691 00:22:58,101 --> 00:22:59,601 AND I COULD HAVE CRIED 692 00:22:59,601 --> 00:23:02,834 TO THINK THAT THIS WAS SERVED FIRST 693 00:23:02,834 --> 00:23:03,422 BEFORE THE FRESH ONES. 694 00:23:03,422 --> 00:23:04,367 BEFORE THE FRESH ONES. 695 00:23:04,367 --> 00:23:06,101 I'VE NEVER SEEN 696 00:23:06,101 --> 00:23:09,634 A MORE FRAGMENTED, DISORGANIZED SETUP. 697 00:23:09,634 --> 00:23:13,767 I'VE NEVER, EVER, SEEN ANYTHING LIKE THIS. 698 00:23:15,367 --> 00:23:17,067 LOOKING AT THAT FOOD ON THE COUNTER LIKE THAT, 699 00:23:17,067 --> 00:23:19,401 I'M LIKE, WOW, REALLY-- REALLY SHOCKING. 700 00:23:19,401 --> 00:23:20,601 YOU KNOW, I LOOK AT IT LIKE, YOU KNOW, 701 00:23:20,601 --> 00:23:21,834 THAT COULD BE GOING IN MY POCKET 702 00:23:21,834 --> 00:23:24,001 AS FAR AS, YOU KNOW, AS A RAISE OR WHATEVER. 703 00:23:24,001 --> 00:23:25,501 YOU'VE GOT THE MOST EQUIPPED KITCHEN EVER, 704 00:23:25,501 --> 00:23:27,634 A STUNNING DINING ROOM, 705 00:23:27,634 --> 00:23:29,801 AND LOOK AT THE AMOUNT OF STAFF IN HERE. 706 00:23:29,801 --> 00:23:32,834 BUT ALL THE ADVANTAGES 707 00:23:32,834 --> 00:23:33,422 CAN'T FIX THE MENTALITY 708 00:23:33,422 --> 00:23:35,301 CAN'T FIX THE MENTALITY 709 00:23:35,301 --> 00:23:36,534 OF HOW WE'RE WORKING, 710 00:23:36,534 --> 00:23:37,967 WITH OUR HEAD UP OUR ASS, 711 00:23:37,967 --> 00:23:40,001 RUDDERLESS. 712 00:23:41,767 --> 00:23:42,767 THE SYSTEM. 713 00:23:42,767 --> 00:23:45,101 TELL ME ABOUT IT. 714 00:23:45,101 --> 00:23:46,234 AND YOU ACCEPT IT BECAUSE YOU SEND IT. 715 00:23:46,234 --> 00:23:49,534 YOU CONFIRM THAT'S GOOD ENOUGH. 716 00:23:49,534 --> 00:23:52,834 YOU HAVE YOUR NAME IN LIGHTS, 717 00:23:52,834 --> 00:23:54,867 AND YOU JUST SIT THERE AND DEPEND ON YOUR PARENTS 718 00:23:54,867 --> 00:23:56,067 FOR ANOTHER 30 YEARS. 719 00:23:56,067 --> 00:23:59,501 SOMEONE'S GONNA HAVE TO STEP UP. 720 00:23:59,501 --> 00:24:02,867 IF THESE ARE WHAT WE COOKED THIS EVENING, 721 00:24:02,867 --> 00:24:03,422 AT THE END OF THE EVENING, DO WE THROW THEM AWAY? 722 00:24:03,422 --> 00:24:05,934 AT THE END OF THE EVENING, DO WE THROW THEM AWAY? 723 00:24:07,967 --> 00:24:10,434 IT'S EASY--HOW MANY CUSTOMERS DID WE HAVE TONIGHT? 724 00:24:10,434 --> 00:24:11,734 100. 725 00:24:11,734 --> 00:24:13,434 HOW MANY PORTIONS OF WINGS DID WE SELL? 726 00:24:13,434 --> 00:24:15,867 ROUGHLY? 25. 727 00:24:15,867 --> 00:24:16,901 YEP. 728 00:24:16,901 --> 00:24:17,967 THAT STOPS THERE. 729 00:24:17,967 --> 00:24:21,201 I DON'T NEED TO TELL YOU THAT. 730 00:24:21,201 --> 00:24:23,034 I JUST THINK YOU'RE IN DENIAL. 731 00:24:23,034 --> 00:24:25,401 NO, I'M NOT IN DENIAL. I'M LEARNING. 732 00:24:25,401 --> 00:24:28,101 BUT, DARLING, BY LEARNING, MEANS GETTING INVOLVED, 733 00:24:28,101 --> 00:24:29,667 TAKING RESPONSIBILITY. 734 00:24:29,667 --> 00:24:31,567 ALL RIGHT. 735 00:24:31,567 --> 00:24:33,234 NATALIE, 736 00:24:33,234 --> 00:24:33,422 CAN I HAVE A WORD WITH YOU, PLEASE? 737 00:24:33,422 --> 00:24:34,401 CAN I HAVE A WORD WITH YOU, PLEASE? 738 00:24:34,401 --> 00:24:35,634 EVERYBODY ELSE, JUST STAY HERE. 739 00:24:35,634 --> 00:24:37,634 COUNT THE WINGS. 740 00:24:37,634 --> 00:24:40,567 I HAD NO CLUE CHEF RAMSAY WOULD BE THIS CRITICAL. 741 00:24:40,567 --> 00:24:42,534 CHEF RAMSAY DOES NOT UNDERSTAND A LOT OF THE WAYS 742 00:24:42,534 --> 00:24:44,001 WE DO THINGS HERE. 743 00:24:44,001 --> 00:24:47,067 HE'S OVERBOARD. 744 00:24:47,067 --> 00:24:48,601 YOU'VE GOT YOUR NAME IN LIGHTS. 745 00:24:48,601 --> 00:24:51,667 THIS RESTAURANT'S NAMED AFTER YOU. 746 00:24:51,667 --> 00:24:53,901 TELL ME ONE-TO-ONE WHY YOU HAVEN'T STEPPED UP. 747 00:24:53,901 --> 00:24:55,634 JUST 'CAUSE YOU DON'T-- I'M NOT GONNA SIT UP HERE 748 00:24:55,634 --> 00:24:56,734 AND HOLLER AND SCREAM. 749 00:24:56,734 --> 00:24:58,034 NO ONE'S ASKING YOU TO HOLLER. 750 00:24:58,034 --> 00:24:59,034 AND DO YOU KNOW WHAT? 751 00:24:59,034 --> 00:25:00,034 I WOULDN'T WALK AROUND 752 00:25:00,034 --> 00:25:01,501 LIKE LITTLE MISS PERFECT. 753 00:25:01,501 --> 00:25:02,534 AND I DON'T. YES, YOU DO. 754 00:25:02,534 --> 00:25:03,422 NO, I DON'T. YES, YOU DO. 755 00:25:03,422 --> 00:25:03,834 NO, I DON'T. YES, YOU DO. 756 00:25:03,834 --> 00:25:05,167 NO, DON'T. YES, YOU DO. 757 00:25:05,167 --> 00:25:07,234 YOUR BIGGEST PROBLEM IS YOU NEVER HEARD IT ENOUGH. 758 00:25:07,234 --> 00:25:09,467 OKAY. 759 00:25:09,467 --> 00:25:11,301 BEING BROUGHT INTO THIS WORLD WITH A SILVER SPOON, 760 00:25:11,301 --> 00:25:12,701 YOU CAN'T SPONGE. 761 00:25:12,701 --> 00:25:15,767 YOU HAVE TO GET OFF YOUR ASS AND DO SOMETHING ABOUT IT. 762 00:25:15,767 --> 00:25:17,434 WHAT ARE WE GONNA LOOK AT, YOUR FATHER? 763 00:25:17,434 --> 00:25:19,201 GET MOM TO STEP UP? 764 00:25:19,201 --> 00:25:21,401 HONESTLY, HAND THE REINS OVER, 765 00:25:21,401 --> 00:25:23,267 AND LET'S GET SOMEBODY ELSE IN HERE 766 00:25:23,267 --> 00:25:25,234 IF YOU ARE NOT GONNA STEP UP TO THE PLATE. 767 00:25:25,234 --> 00:25:27,867 I'M NOT JUST WALKING IN HERE EVERY DAY 768 00:25:27,867 --> 00:25:29,134 NOT DOING ANYTHING. YOU ARE! 769 00:25:29,134 --> 00:25:31,934 GET YOUR HEAD OUT OF THE SMOKER. 770 00:25:31,934 --> 00:25:33,422 YOU'VE BEEN HANDED A RESTAURANT ON A PLATE, 771 00:25:33,422 --> 00:25:35,734 YOU'VE BEEN HANDED A RESTAURANT ON A PLATE, 772 00:25:35,734 --> 00:25:37,534 A STUNNING RESTAURANT, 773 00:25:37,534 --> 00:25:39,067 AND YET YOU DON'T SEEM TO BOTHER. 774 00:25:39,067 --> 00:25:41,767 I'M VERY BOTHERED. 775 00:25:41,767 --> 00:25:43,401 YOU BLOWING SMOKE UP MY ASS? 776 00:25:43,401 --> 00:25:44,901 HOW DARE YOU? 777 00:25:44,901 --> 00:25:46,334 "I'M H.R. MANAGER"? 778 00:25:46,334 --> 00:25:49,201 I'D HAVE YOU FIRED IN TWO MINUTES. 779 00:25:49,201 --> 00:25:51,767 THE BOTTOM LINE IS YOU DON'T WANT IT. 780 00:25:53,867 --> 00:25:55,367 JOKE. 781 00:26:01,901 --> 00:26:05,334 IT IS CLEAR THAT NATALIE'S LACK OF LEADERSHIP 782 00:26:05,334 --> 00:26:08,934 HAS RESULTED IN A FRUSTRATED AND INEFFECTIVE STAFF. 783 00:26:08,934 --> 00:26:10,467 GOOD MORNING! 784 00:26:10,467 --> 00:26:11,801 TO GET THROUGH TO HER, 785 00:26:11,801 --> 00:26:13,801 GORDON'S ASKED THE FAMILY TO STAY IN THE OFFICE 786 00:26:13,801 --> 00:26:16,001 SO THEY CAN OBSERVE A STAFF MEETING 787 00:26:16,001 --> 00:26:18,167 BY WAY OF THE SURVEILLANCE CAMERAS. 788 00:26:18,167 --> 00:26:19,834 THAT WAS A CRAZY 24 HOURS, RIGHT? 789 00:26:19,834 --> 00:26:21,067 YES. 790 00:26:21,067 --> 00:26:22,934 SO FOR ME, 791 00:26:22,934 --> 00:26:25,034 I WANT TO FIND OUT WHAT THE ISSUES ARE. 792 00:26:25,034 --> 00:26:27,034 IS THE KITCHEN LACKING A LEADER? 793 00:26:27,034 --> 00:26:28,501 YES! 794 00:26:28,501 --> 00:26:29,458 THAT'S WHERE ALL OUR PROBLEMS COME IN. 795 00:26:29,458 --> 00:26:29,767 THAT'S WHERE ALL OUR PROBLEMS COME IN. 796 00:26:29,767 --> 00:26:31,301 THAT'S WHY THEY ALL ACT LIKE THAT. 797 00:26:31,301 --> 00:26:33,334 SURE, BUT, I MEAN, WHO DECIDES WHO'S WORKING WHERE 798 00:26:33,334 --> 00:26:34,334 IN THE KITCHEN? 799 00:26:34,334 --> 00:26:35,934 THEY JUST KINDA FALL INTO PLACE. 800 00:26:35,934 --> 00:26:38,367 YOU DO YOUR OWN? WHAT? YES. 801 00:26:38,367 --> 00:26:40,501 TO SAVE THE FRUSTRATION AND GET THROUGH THE NIGHT 802 00:26:40,501 --> 00:26:42,167 WHEN WE COME IN, I ASK YOU, 803 00:26:42,167 --> 00:26:43,201 "WHERE YOU WANNA WORK AT?" 804 00:26:43,201 --> 00:26:44,901 SERIOUSLY? SERIOUSLY. 805 00:26:44,901 --> 00:26:46,467 OKAY, WHY DO THEY KEEP SWITCHING PEOPLE AROUND? 806 00:26:46,467 --> 00:26:48,801 IF WE KNOW KENO IS THE STRONGEST IN THE MIDDLE, 807 00:26:48,801 --> 00:26:49,834 WHY ON FRIDAYS AND SATURDAY NIGHT 808 00:26:49,834 --> 00:26:51,434 KENO IS IN THE DAMN BACK PREPPING FOOD? 809 00:26:51,434 --> 00:26:52,567 IT MAKES NO SENSE TO ME. 810 00:26:52,567 --> 00:26:55,134 WHY IS THAT? 811 00:26:55,134 --> 00:26:56,934 IF YOU'RE NOT GONNA WORK WHERE WE NEED YOU, 812 00:26:56,934 --> 00:26:58,867 HOW ARE WE GONNA GET STUFF DONE? 813 00:26:58,867 --> 00:26:59,458 IT'S NOT CONSISTENT. 814 00:26:59,458 --> 00:27:00,101 IT'S NOT CONSISTENT. 815 00:27:00,101 --> 00:27:01,767 THIS IS MY THING TOO, Y'ALL. 816 00:27:01,767 --> 00:27:03,167 WE GET, "WELL, WE DON'T HAVE THIS." 817 00:27:03,167 --> 00:27:05,167 ONCE WE'VE GOTTEN TO A TABLE AND RUN THE TABLE IN, 818 00:27:05,167 --> 00:27:07,601 "OH, DIDN'T WE TELL Y'ALL WE DON'T HAVE IT?" 819 00:27:07,601 --> 00:27:09,634 THAT IS NOT THE MOST-- THAT'S, LIKE, DUMB. 820 00:27:09,634 --> 00:27:12,334 HALF THE TIME WE TELL Y'ALL, YOU GUYS DON'T LISTEN. 821 00:27:12,334 --> 00:27:14,101 WHAT, YOU WANT ME TO SHOW YOU THE EMPTY BUCKET? 822 00:27:14,101 --> 00:27:16,334 NO, I DON'T WANT YOU TO SHOW ME AN EMPTY BUCKET. 823 00:27:16,334 --> 00:27:18,067 I BEEN SAYING IT'S ALL WE DO. 824 00:27:18,067 --> 00:27:21,634 IT'S A TWO-WAY STREET, BUT GUESS WHAT... 825 00:27:23,067 --> 00:27:24,367 EVERYTHING'S JUST RUN DOWN, DWINDLED. 826 00:27:24,367 --> 00:27:26,034 PRETTY MUCH EVERYBODY JUST DO WHAT THEY GONNA DO. 827 00:27:26,034 --> 00:27:27,501 EVERYBODY'S GOING AT EACH OTHER 828 00:27:27,501 --> 00:27:29,458 'CAUSE IT'S JUST, YOU KNOW, NO ONE RUNNING THINGS. 829 00:27:29,458 --> 00:27:29,734 'CAUSE IT'S JUST, YOU KNOW, NO ONE RUNNING THINGS. 830 00:27:29,734 --> 00:27:31,067 SO EVERYTHING'S JUST HOSTILE. 831 00:27:31,067 --> 00:27:34,201 IF WE HAD A LEADER IN THAT KITCHEN, 832 00:27:34,201 --> 00:27:37,034 THIS PLACE I HONESTLY BELIEVE WOULD BE LIKE NIGHT AND DAY. 833 00:27:37,034 --> 00:27:39,667 BUT WE NEED THAT DIRECTION. 834 00:27:39,667 --> 00:27:42,167 ARE WE NOT GAINING DIRECTION FROM NATALIE? 835 00:27:42,167 --> 00:27:44,701 NO. 836 00:27:44,701 --> 00:27:47,134 NATALIE DOESN'T STEP UP TO THE PLATE AS SHE SHOULD. 837 00:27:47,134 --> 00:27:49,234 IT'S SO AGGRAVATING! 838 00:27:49,234 --> 00:27:50,767 THIS IS YOUR ESTABLISHMENT. 839 00:27:50,767 --> 00:27:52,867 I MEAN, COME ON! 840 00:27:52,867 --> 00:27:54,034 THE BOTTOM LINE, 841 00:27:54,034 --> 00:27:55,334 A SHIP AIN'T GONNA MOVE WITHOUT A CAPTAIN. 842 00:27:55,334 --> 00:27:57,734 WE GOT TO HAVE SOME LEADERSHIP, CHEF, PERIOD. 843 00:27:57,734 --> 00:27:59,458 IT'S SO FRUSTRATING. 844 00:27:59,458 --> 00:28:00,234 IT'S SO FRUSTRATING. 845 00:28:00,234 --> 00:28:01,467 NO ONE'S-- NO ONE'S GOT THE REINS. 846 00:28:01,467 --> 00:28:04,667 AND IT'S HEADING FOR DISASTER. 847 00:28:06,601 --> 00:28:09,367 OKAY, JUST GIVE ME TWO SECONDS, PLEASE, YEAH? 848 00:28:09,367 --> 00:28:12,534 IT WAS PAINFUL TO SEE AND HEAR 849 00:28:12,534 --> 00:28:14,701 A LOT OF THAT CONVERSATION. 850 00:28:14,701 --> 00:28:16,534 I FEEL LIKE A LOT OF THE BLAME CAME ON ME TODAY, 851 00:28:16,534 --> 00:28:18,167 AND IT HURTS. 852 00:28:18,167 --> 00:28:19,567 THERE'S A CRY FOR HELP THERE, 853 00:28:19,567 --> 00:28:22,034 OTHERWISE NONE OF YOU WOULD BE HERE. 854 00:28:22,034 --> 00:28:25,401 THEY ARE BEGGING FOR GUIDANCE, FOR A LEADER, 855 00:28:25,401 --> 00:28:26,801 FOR A CAPTAIN, 856 00:28:26,801 --> 00:28:28,267 FOR A GUIDING LIGHT, AN INSPIRATION 857 00:28:28,267 --> 00:28:29,458 THAT'S HERE, YOU KNOW, 10, 12 HOURS A DAY 858 00:28:29,458 --> 00:28:30,934 THAT'S HERE, YOU KNOW, 10, 12 HOURS A DAY 859 00:28:30,934 --> 00:28:32,767 AND THAT'S FINDING THAT STRUCTURE. 860 00:28:32,767 --> 00:28:34,067 RIGHT. 861 00:28:34,067 --> 00:28:36,234 YOU KNOW, THIS IS SERIOUS. 862 00:28:36,234 --> 00:28:38,367 NATALIE, DO YOU THINK YOU ARE READY TO STEP UP 863 00:28:38,367 --> 00:28:41,267 AND GRAB THE BULL BY THE HORNS 864 00:28:41,267 --> 00:28:42,734 AND SHAPE THIS PLACE? 865 00:28:47,467 --> 00:28:49,667 I KNOW I'M READY TO STEP UP. 866 00:28:51,001 --> 00:28:52,034 DO YOU WANT TO? 867 00:28:52,034 --> 00:28:53,367 I WANT TO. 868 00:28:53,367 --> 00:28:55,034 COME WITH ME TWO SECONDS. COME UP. 869 00:28:57,901 --> 00:28:59,434 GAYE, COME OVER. 870 00:28:59,434 --> 00:28:59,458 PLEASE. 871 00:28:59,458 --> 00:29:01,434 PLEASE. 872 00:29:01,434 --> 00:29:03,867 I WANT TO HEAR FROM YOU 873 00:29:03,867 --> 00:29:06,934 TELLING YOUR PARENTS, YEAH, HOW MUCH YOU WANT THIS 874 00:29:06,934 --> 00:29:08,767 AND WHAT IT MEANS TO YOU. 875 00:29:08,767 --> 00:29:11,734 UM... 876 00:29:13,734 --> 00:29:17,067 DAD, YOU SAID TO ME, YOU SAID, 877 00:29:17,067 --> 00:29:20,567 "I DIDN'T DO THIS FOR NOBODY ELSE BUT YOU." 878 00:29:20,567 --> 00:29:22,834 AND YOU SAID, "YOU CAN EITHER 879 00:29:22,834 --> 00:29:26,301 "RUN THE BUSINESS AND TAKE IT ON 880 00:29:26,301 --> 00:29:28,134 OR YOU CAN DECIDE TO SELL IT." 881 00:29:28,134 --> 00:29:29,458 I WANTED TO MAKE SURE 882 00:29:29,458 --> 00:29:30,334 I WANTED TO MAKE SURE 883 00:29:30,334 --> 00:29:32,101 THAT MY DAD'S VISION 884 00:29:32,101 --> 00:29:33,967 AND MY DAD'S DREAM CAME TRUE. 885 00:29:33,967 --> 00:29:35,601 AND I'M GONNA WORK HARD 886 00:29:35,601 --> 00:29:38,534 TO MAKE SURE THAT'S WHAT IT IS. 887 00:29:38,534 --> 00:29:40,467 AND I WILL-- I WANT YOU TO TRUST ME. 888 00:29:40,467 --> 00:29:42,201 GOOD. 889 00:29:42,201 --> 00:29:43,801 ARE YOU HAPPY WITH THAT? 890 00:29:43,801 --> 00:29:45,901 HAPPY WITH IT. I'M GONNA GIVE HER A BIG HUG. 891 00:29:48,234 --> 00:29:50,567 IT WAS REALLY AMAZING 892 00:29:50,567 --> 00:29:53,001 HER TELLING ME AND MY WIFE THAT SHE CAN DO IT. 893 00:29:53,001 --> 00:29:55,234 AND I HOPE SHE'LL REFOCUS HERSELF 894 00:29:55,234 --> 00:29:58,767 TO REALLY GET THE BUSINESS AND KEEP IT GOING. 895 00:29:58,767 --> 00:29:59,458 IF YOU'RE EVER, EVER GONNA LET GO, 896 00:29:59,458 --> 00:30:02,267 IF YOU'RE EVER, EVER GONNA LET GO, 897 00:30:02,267 --> 00:30:04,367 NOW IS THE TIME. 898 00:30:04,367 --> 00:30:07,534 MICHON'S IS A VERY IMPORTANT LEGACY TO MY FATHER. 899 00:30:07,534 --> 00:30:08,767 THIS IS HIS WHOLE LIFE. 900 00:30:08,767 --> 00:30:11,301 SO I'M HERE FOR HIM. 901 00:30:20,387 --> 00:30:22,687 NOW THAT NATALIE HAS EXPRESSED HER COMMITMENT 902 00:30:22,687 --> 00:30:24,321 TO DO WHAT IT TAKES TO LEAD THE RESTAURANT... 903 00:30:24,321 --> 00:30:26,787 I KNOW I'M READY TO STEP UP. 904 00:30:26,787 --> 00:30:28,121 AND I WANT YOU TO TRUST ME. 905 00:30:28,121 --> 00:30:30,254 CHEF RAMSAY IS COMMITTED TO HER. 906 00:30:30,254 --> 00:30:32,387 FIRST OF ALL, I WAS VERY TOUCHED 907 00:30:32,387 --> 00:30:35,554 WATCHING YOU STEP UP AND TELLING YOUR PARENTS 908 00:30:35,554 --> 00:30:37,154 HOW MUCH YOU WANT THIS. 909 00:30:37,154 --> 00:30:39,387 DO YOU KNOW WHAT, I BELIEVE YOU. 910 00:30:39,387 --> 00:30:41,154 I'M BY YOUR SIDE NOW 110%. 911 00:30:41,154 --> 00:30:42,421 OKAY. 912 00:30:42,421 --> 00:30:43,987 DON'T BE SCARED OF MAKING MISTAKES. 913 00:30:43,987 --> 00:30:45,987 DON'T WORRY ABOUT THAT. OKAY. 914 00:30:45,987 --> 00:30:46,415 YEAH? I'VE MADE THOUSANDS. 915 00:30:46,415 --> 00:30:48,387 YEAH? I'VE MADE THOUSANDS. 916 00:30:48,387 --> 00:30:51,621 CHEF RAMSAY HAS OPENED MY EYES TO A LOT. 917 00:30:51,621 --> 00:30:53,287 AT FIRST, I WAS KIND OF SKEPTICAL. 918 00:30:53,287 --> 00:30:56,287 I WAS KINDA HURT, BUT I TRUST HIS JUDGMENT NOW. 919 00:30:56,287 --> 00:30:59,354 I'VE GOT SOMETHING VERY IMPORTANT TO DISCUSS WITH YOU. 920 00:30:59,354 --> 00:31:02,087 I WANT YOU TO NOMINATE SOMEONE 921 00:31:02,087 --> 00:31:05,821 THAT'S GONNA STEP UP AND BECOME YOUR HEAD COOK. 922 00:31:05,821 --> 00:31:08,321 SOMEONE THAT MANS THE SMOKER, 923 00:31:08,321 --> 00:31:09,887 THAT COORDINATES THE PARTS, 924 00:31:09,887 --> 00:31:11,721 THAT CONTROLS EVERYTHING. 925 00:31:11,721 --> 00:31:13,154 RUN THEM THROUGH YOUR MIND NOW. 926 00:31:13,154 --> 00:31:14,621 LET'S GO IN THE KITCHEN. 927 00:31:14,621 --> 00:31:16,415 THE KITCHEN LACKS A LEADER. 928 00:31:16,415 --> 00:31:16,487 THE KITCHEN LACKS A LEADER. 929 00:31:16,487 --> 00:31:19,321 AND THAT'S WHERE I NEED TO START FIRST. 930 00:31:19,321 --> 00:31:21,854 ALL RIGHT, GUYS, LISTEN TWO SECONDS, PLEASE. 931 00:31:21,854 --> 00:31:25,121 NATALIE WANTS A QUICK WORD WITH YOU ALL. 932 00:31:25,121 --> 00:31:27,721 ALL RIGHT, GENTLEMEN, SO THIS IS GONNA BE 933 00:31:27,721 --> 00:31:31,254 SOME NEW WATERS RIGHT NOW FOR ALL OF US. 934 00:31:31,254 --> 00:31:33,387 TERRANCE, YOU'VE BEEN HERE FOR YEARS. 935 00:31:33,387 --> 00:31:35,354 YOU'VE ALWAYS HAD YOUR HEART IN THE RIGHT PLACE. 936 00:31:35,354 --> 00:31:37,854 FROM HERE ON OUT, 937 00:31:37,854 --> 00:31:39,121 I WANT YOU TO BE THE HEAD OF THIS KITCHEN. 938 00:31:39,121 --> 00:31:40,454 OKAY. 939 00:31:40,454 --> 00:31:42,021 FOR NATALIE TO MAKE ME A LEADER IN THIS KITCHEN, 940 00:31:42,021 --> 00:31:43,654 I'M VERY EXCITED ABOUT IT. 941 00:31:43,654 --> 00:31:45,621 I'M READY FOR THE CHALLENGE. 942 00:31:45,621 --> 00:31:46,415 LET'S GET THIS TEAM ROLLING 943 00:31:46,415 --> 00:31:46,721 LET'S GET THIS TEAM ROLLING 944 00:31:46,721 --> 00:31:47,921 AND MAKE SURE THAT WE HAVE 945 00:31:47,921 --> 00:31:50,054 PUT FORTH 100%. 946 00:31:50,054 --> 00:31:51,621 GOT IT. 947 00:31:51,621 --> 00:31:53,254 IT FELT GREAT TO TAKE THE REINS. 948 00:31:53,254 --> 00:31:55,254 THIS IS THE WAY IT'S SUPPOSED TO BE. 949 00:31:55,254 --> 00:31:57,887 I FINALLY HAVE A SENSE OF WHERE I NEED TO GO 950 00:31:57,887 --> 00:31:59,187 TO MOVE THIS RESTAURANT FORWARD. 951 00:31:59,187 --> 00:32:00,921 YOU'VE GOT THE BADGE NOW. 952 00:32:00,921 --> 00:32:03,021 STEP UP TO THE PLATE. GOT YOU, CHEF. 953 00:32:03,021 --> 00:32:04,021 YEAH? YEAH. 954 00:32:04,021 --> 00:32:06,021 GOOD. 955 00:32:10,554 --> 00:32:13,054 NOW THAT THE RESTAURANT'S LEADERSHIP IS IN PLACE, 956 00:32:13,054 --> 00:32:16,154 CHEF RAMSAY HAS AN IMPORTANT TRANSFORMATION OF HIS OWN 957 00:32:16,154 --> 00:32:16,415 TO PRESENT TO THE STAFF. 958 00:32:16,415 --> 00:32:17,687 TO PRESENT TO THE STAFF. 959 00:32:17,687 --> 00:32:18,687 MORNING. 960 00:32:18,687 --> 00:32:19,821 GOOD MORNING TO YOU ALL. 961 00:32:19,821 --> 00:32:20,854 NICE TO SEE YOU. 962 00:32:20,854 --> 00:32:22,287 FIRST OF ALL, 963 00:32:22,287 --> 00:32:23,287 WHERE'S AL? 964 00:32:23,287 --> 00:32:24,287 HE'S AT HOME RESTING. 965 00:32:24,287 --> 00:32:25,554 GOOD. 966 00:32:25,554 --> 00:32:27,987 OKAY, IT'S TIME TO SHOW YOU 967 00:32:27,987 --> 00:32:31,821 A MENU DESERVING OF THIS BEAUTIFUL RESTAURANT. 968 00:32:31,821 --> 00:32:33,821 - READY? - YES. 969 00:32:33,821 --> 00:32:35,121 COME OVER TO THE BAR, PLEASE. 970 00:32:37,254 --> 00:32:38,954 WOW. 971 00:32:38,954 --> 00:32:40,521 HEY. 972 00:32:40,521 --> 00:32:42,454 NATALIE, PLEASE TAKE ONE AND PASS THEM ALONG. 973 00:32:42,454 --> 00:32:44,121 NEW MENU. 974 00:32:44,121 --> 00:32:45,421 IT'S EASY TO READ. 975 00:32:45,421 --> 00:32:46,415 IT'S JUST A LOVELY, STRAIGHTFORWARD, 976 00:32:46,415 --> 00:32:46,754 IT'S JUST A LOVELY, STRAIGHTFORWARD, 977 00:32:46,754 --> 00:32:48,354 STUNNING MENU. 978 00:32:48,354 --> 00:32:50,587 AND MORE IMPORTANTLY, THERE'S NOT A RESTAURANT 979 00:32:50,587 --> 00:32:53,387 ANYWHERE IN 100-MILE RADIUS THAT HAS SPENT THE MONEY 980 00:32:53,387 --> 00:32:55,054 YOU SPENT ON THOSE SMOKERS. 981 00:32:55,054 --> 00:32:57,187 THOSE SMOKERS IS EQUIVALENT TO HAVING 982 00:32:57,187 --> 00:33:01,021 FOUR OTHER MEMBERS OF FULL-TIME STAFF IN YOUR KITCHEN. 983 00:33:01,021 --> 00:33:02,754 YOU JUST WEREN'T USING IT PROPERLY. 984 00:33:02,754 --> 00:33:04,687 SO WITH THE WAY WE'VE INCORPORATED IT, 985 00:33:04,687 --> 00:33:07,121 IT'S THE BACKBONE OF THE MENU. 986 00:33:07,121 --> 00:33:08,787 OKAY, LET'S START OFF AT THE TOP HERE. 987 00:33:08,787 --> 00:33:10,321 A PULLED PORK SANDWICH 988 00:33:10,321 --> 00:33:12,187 DONE WITH DELICIOUS CORN PUREE RUNNING THROUGH THE MIDDLE. 989 00:33:12,187 --> 00:33:13,254 MMM. 990 00:33:13,254 --> 00:33:15,621 MMM, OH, YES, ABSOLUTELY AMAZING. 991 00:33:15,621 --> 00:33:16,415 NEXT TO THAT, WE'VE GOT THE MOST AMAZING BEEF BRISKET. 992 00:33:16,415 --> 00:33:18,854 NEXT TO THAT, WE'VE GOT THE MOST AMAZING BEEF BRISKET. 993 00:33:18,854 --> 00:33:20,287 OOH! 994 00:33:20,287 --> 00:33:22,187 A STUNNING HALF CHICKEN, DELICIOUS. 995 00:33:22,187 --> 00:33:24,054 SMOKED CHICKEN WINGS. 996 00:33:24,054 --> 00:33:25,454 LOOK AT THE SIZE OF THEM. 997 00:33:25,454 --> 00:33:26,821 DO WE NEED TO SERVE ANY MORE THAN THAT 998 00:33:26,821 --> 00:33:27,921 IN A PORTION? 999 00:33:27,921 --> 00:33:29,421 AND THERE'S THE SAUCES. 1000 00:33:29,421 --> 00:33:32,721 EVERY TABLE HAS THOSE AMAZING SAUCES. 1001 00:33:32,721 --> 00:33:34,021 IT'S BEAUTIFUL. 1002 00:33:34,021 --> 00:33:36,454 IT'S THE LOOK THAT I WANNA PUT OUT THERE. 1003 00:33:36,454 --> 00:33:38,321 I FEEL GREAT. I AM SO HAPPY. 1004 00:33:38,321 --> 00:33:40,554 I HAVE A SPECIAL GIFT FOR YOU, 1005 00:33:40,554 --> 00:33:43,121 BECAUSE YOU ARE NOW RUNNING THIS PLACE. 1006 00:33:43,121 --> 00:33:45,621 I'D LIKE TO INTRODUCE YOU TO SOMEONE VERY SPECIAL. 1007 00:33:45,621 --> 00:33:46,415 CHEF ADAM. 1008 00:33:46,415 --> 00:33:47,354 CHEF ADAM. 1009 00:33:47,354 --> 00:33:48,954 MORNING. HOW ARE YOU? 1010 00:33:48,954 --> 00:33:50,854 GREAT. HOW ARE YOU? GOOD TO SEE YOU. 1011 00:33:50,854 --> 00:33:52,854 THIS YOUNG MAN IS AN EXPERT IN BARBECUE. 1012 00:33:52,854 --> 00:33:55,487 HE'S BEEN TRAINED UNDER TOM COLICCHIO. 1013 00:33:55,487 --> 00:33:56,854 I'VE ARRANGED FOR HIM 1014 00:33:56,854 --> 00:33:59,721 TO BE WITH YOU FOR THE NEXT MONTH. 1015 00:33:59,721 --> 00:34:01,187 GREAT. 1016 00:34:01,187 --> 00:34:02,854 WHAT'D YOU THINK OF THE SMOKERS BACK THERE? 1017 00:34:02,854 --> 00:34:05,087 THEY'RE BRILLIANT. I'M VERY EXCITED. 1018 00:34:05,087 --> 00:34:06,821 SO A GUIDING LIGHT, A HUGE SUPPORT, 1019 00:34:06,821 --> 00:34:09,221 AND YOU, IF YOU DON'T PICK UP ON THIS, 1020 00:34:09,221 --> 00:34:11,054 AND STAY CLOSE TO THIS GUY FOR THE NEXT MONTH-- 1021 00:34:11,054 --> 00:34:12,487 OH, YOU DON'T HAVE TO WORRY ABOUT THAT. YOU'RE CRAZY. 1022 00:34:12,487 --> 00:34:13,921 OH, YOU DON'T HAVE TO WORRY ABOUT THAT. 1023 00:34:13,921 --> 00:34:15,921 CHEF ADAM IS A LIFESAVER, 1024 00:34:15,921 --> 00:34:16,415 AND I DON'T EVEN THINK HE REALIZES 1025 00:34:16,415 --> 00:34:18,254 AND I DON'T EVEN THINK HE REALIZES 1026 00:34:18,254 --> 00:34:19,921 HOW MUCH, YOU KNOW, I LOVE HIM ALREADY. 1027 00:34:19,921 --> 00:34:20,921 OKAY, ADAM, THANK YOU. 1028 00:34:20,921 --> 00:34:21,921 THANK YOU. 1029 00:34:21,921 --> 00:34:22,921 SEE YOU SHORTLY, YES? 1030 00:34:22,921 --> 00:34:24,054 NICE TO MEET YOU. 1031 00:34:24,054 --> 00:34:25,121 I'M READY TO EAT. 1032 00:34:25,121 --> 00:34:26,454 I'M LOOKING AT ALL THIS FOOD, 1033 00:34:26,454 --> 00:34:27,987 AND I'M READY TO EAT. 1034 00:34:27,987 --> 00:34:29,621 DIG IN, DIG IN, DIG IN. 1035 00:34:29,621 --> 00:34:31,287 OH, WOW, YES. 1036 00:34:31,287 --> 00:34:33,987 OH, MY GOD, IT IS GOOD. 1037 00:34:33,987 --> 00:34:36,254 IT WAS ABSOLUTELY DELICIOUS. 1038 00:34:36,254 --> 00:34:40,254 I AM PAST EXCITED ABOUT SELLING FRESH PRODUCTS. 1039 00:34:40,254 --> 00:34:42,554 I THINK I COULD DO A CARTWHEEL IN THE DINING ROOM 1040 00:34:42,554 --> 00:34:44,454 IF THERE WEREN'T SO MANY TABLES IN HERE. 1041 00:34:44,454 --> 00:34:45,787 YOU KNOW YOUR RIB'S GOOD 1042 00:34:45,787 --> 00:34:46,415 WHEN YOU CAN USE YOUR FORK TO BREAK IT APART. 1043 00:34:46,415 --> 00:34:48,054 WHEN YOU CAN USE YOUR FORK TO BREAK IT APART. 1044 00:34:48,054 --> 00:34:49,754 EVERYTHING TASTES SO GOOD. 1045 00:34:49,754 --> 00:34:51,754 OH, MY GOD. I NEED A PLATE. 1046 00:34:51,754 --> 00:34:53,921 I'M VERY PROUD TO SELL THIS FOOD. 1047 00:34:53,921 --> 00:34:57,121 I HOPE THAT THIS NEW MENU IS SYMBOLIC OF CHANGE 1048 00:34:57,121 --> 00:34:59,721 TO SHOW THAT WE'LL JUST KEEP RISING TO THE TOP. 1049 00:34:59,721 --> 00:35:01,721 NOW WHO GONNA WHEEL ME OUTTA HERE? 1050 00:35:01,721 --> 00:35:03,154 THAT'S WHAT I WANNA KNOW. 1051 00:35:06,121 --> 00:35:07,687 WITH THE RELAUNCH APPROACHING, 1052 00:35:07,687 --> 00:35:11,554 TERRANCE GEARS UP FOR HIS NEW ROLE AS HEAD CHEF. 1053 00:35:11,554 --> 00:35:13,287 CHEF KENO, YOU READY TO ROLL? 1054 00:35:13,287 --> 00:35:14,887 GOT MY GAME FACE ON, BOSS. 1055 00:35:14,887 --> 00:35:16,087 AND NATALIE, 1056 00:35:16,087 --> 00:35:16,415 WITH THE SUPPORT OF HER NEW CONSULTANT ADAM, 1057 00:35:16,415 --> 00:35:18,821 WITH THE SUPPORT OF HER NEW CONSULTANT ADAM, 1058 00:35:18,821 --> 00:35:20,921 EMBRACES HER NEW ROLE AS LEADER. 1059 00:35:20,921 --> 00:35:21,987 IF THERE'S EVER A TIME 1060 00:35:21,987 --> 00:35:23,554 TO MAKE YOUR MARK, IT'S TONIGHT. 1061 00:35:23,554 --> 00:35:25,521 RIGHT. HOLD THE REINS, 1062 00:35:25,521 --> 00:35:26,587 AND LET THEM KNOW THAT YOU'RE THE BOSS. 1063 00:35:26,587 --> 00:35:28,021 OKAY. LET'S GO, BABY. 1064 00:35:28,021 --> 00:35:29,554 I'M READY. LET'S GO. 1065 00:35:29,554 --> 00:35:31,487 I'M VERY ANXIOUS TO SHOW CHEF RAMSAY 1066 00:35:31,487 --> 00:35:32,721 THAT I CAN DO THIS. 1067 00:35:32,721 --> 00:35:35,587 I CAN BE THE MICHON OF MICHON'S. 1068 00:35:40,354 --> 00:35:41,587 FOR MICHON'S RELAUNCH, 1069 00:35:41,587 --> 00:35:44,554 DINERS ARE LINED UP AROUND THE BLOCK, 1070 00:35:44,554 --> 00:35:45,987 EAGER TO TRY THE NEW MENU. 1071 00:35:45,987 --> 00:35:46,415 YEAH, IT'S GONNA BE PRETTY FULL, 1072 00:35:46,415 --> 00:35:47,987 YEAH, IT'S GONNA BE PRETTY FULL, 1073 00:35:47,987 --> 00:35:49,187 SO AS SOON AS YOU CAN GET HERE. 1074 00:35:49,187 --> 00:35:50,521 AND TO HELP GENERATE 1075 00:35:50,521 --> 00:35:51,754 EVEN MORE POSITIVE BUZZ, 1076 00:35:51,754 --> 00:35:53,387 CHEF RAMSAY HAS INVITED 1077 00:35:53,387 --> 00:35:57,154 A GROUP OF THE CITY'S MOST INFLUENTIAL BARBECUE EXPERTS. 1078 00:35:57,154 --> 00:35:59,421 THIS BIG TABLE HERE ARE VERY, VERY IMPORTANT. 1079 00:35:59,421 --> 00:36:02,821 AND THEY HAVE A FESTIVAL. 15,000 TURN OUT. 1080 00:36:02,821 --> 00:36:03,821 THIS IS IT. 1081 00:36:03,821 --> 00:36:05,021 THIS FIRST IMPRESSION 1082 00:36:05,021 --> 00:36:06,554 IS GONNA BE THIS LASTING IMPRESSION. 1083 00:36:06,554 --> 00:36:08,287 WE NEED TO DO WELL. 1084 00:36:08,287 --> 00:36:10,454 HELLO, MY NAME IS MICHON. I'M ONE OF THE OWNERS HERE. 1085 00:36:10,454 --> 00:36:13,021 AND I JUST WANTED TO PERSONALLY THANK YOU FOR COMING, 1086 00:36:13,021 --> 00:36:14,587 'CAUSE I HEAR THAT YOU GUYS 1087 00:36:14,587 --> 00:36:16,415 ARE BARBECUE FOLKS TOO. 1088 00:36:16,415 --> 00:36:16,421 ARE BARBECUE FOLKS TOO. 1089 00:36:19,187 --> 00:36:20,954 AND THE FRIED PICKLES? ALL RIGHT. 1090 00:36:20,954 --> 00:36:23,587 THE CATFISH NUGGETS, IT'S TO DIE FOR. 1091 00:36:23,587 --> 00:36:24,921 OH, REALLY? 1092 00:36:24,921 --> 00:36:25,921 HERE WE GO. 1093 00:36:25,921 --> 00:36:26,954 WHO'S CALLING OUT? 1094 00:36:26,954 --> 00:36:28,154 TALK TO EACH OTHER, GUYS. 1095 00:36:28,154 --> 00:36:29,687 I NEED A SMOKED CHICKEN SANDWICH. 1096 00:36:29,687 --> 00:36:30,987 GOT YOU, SMOKED CHICKEN SANDWICH. 1097 00:36:30,987 --> 00:36:32,954 I NEED A CATFISH NUGGET, PLEASE. 1098 00:36:32,954 --> 00:36:34,687 WITH NATALIE FEELING CONFIDENT 1099 00:36:34,687 --> 00:36:36,821 THAT THE KITCHEN IS IN GOOD SHAPE IN TERRANCE'S HANDS... 1100 00:36:36,821 --> 00:36:38,387 T, I'LL BE BACK IN FIVE MINUTES. 1101 00:36:38,387 --> 00:36:39,521 I'VE GOT IT, BOSS. I'VE GOT IT. 1102 00:36:39,521 --> 00:36:40,821 SHE HEADS TO THE DINING ROOM 1103 00:36:40,821 --> 00:36:42,221 TO CHECK IN ON THE CUSTOMERS. 1104 00:36:42,221 --> 00:36:43,587 IF YOU'VE BEEN HERE BEFORE, 1105 00:36:43,587 --> 00:36:45,154 YOU'LL NOTICE WE MADE SEVERAL CHANGES. 1106 00:36:45,154 --> 00:36:46,415 AS I'M WALKING THROUGH THE RESTAURANT, I WAS PUMPED. 1107 00:36:46,415 --> 00:36:47,754 AS I'M WALKING THROUGH THE RESTAURANT, I WAS PUMPED. 1108 00:36:47,754 --> 00:36:50,054 ALL OF OUR MEATS HERE THAT WE SMOKE ON-PREMISE. 1109 00:36:50,054 --> 00:36:51,654 OUR MEAT IS VERY TENDER, SO... 1110 00:36:51,654 --> 00:36:53,221 I FELT GOOD. 1111 00:36:53,221 --> 00:36:54,954 I WAS DOING MY JOB WELL, 1112 00:36:54,954 --> 00:36:57,187 AND EVERYTHING WAS GREAT. 1113 00:36:57,187 --> 00:36:58,621 BUT MINUTES LATER, BACK IN THE KITCHEN 1114 00:36:58,621 --> 00:37:02,254 THE COOKS ARE HAVING A HARD TIME ADAPTING TO THE NEW MENU. 1115 00:37:02,254 --> 00:37:03,421 WHERE'S THE FRIES? I NEED FRIES. 1116 00:37:03,421 --> 00:37:04,421 AND ARE HAVING PROBLEMS 1117 00:37:04,421 --> 00:37:06,521 FINDING A RHYTHM. 1118 00:37:06,521 --> 00:37:08,054 HEY, GUYS, WE SHOULDN'T BE WAITING FOR FRIES. 1119 00:37:08,054 --> 00:37:09,687 FOOD IS HANGING TOO LONG. 1120 00:37:09,687 --> 00:37:11,154 THERE ARE ENTREES THERE, ENTREES THERE. 1121 00:37:11,154 --> 00:37:12,921 YOU'VE JUST STOPPED. 1122 00:37:16,654 --> 00:37:18,854 BEEN WAITING 30 MINUTES FOR THEIR FRIED CHICKEN. 1123 00:37:18,854 --> 00:37:19,854 OH, NO. 1124 00:37:19,854 --> 00:37:20,854 NO, NO, COME ON. 1125 00:37:20,854 --> 00:37:21,987 I NEED COLESLAW. 1126 00:37:21,987 --> 00:37:22,987 TALK TO ME, THREE BIG As. 1127 00:37:22,987 --> 00:37:24,454 I NEED THEM NOW, PLEASE. 1128 00:37:24,454 --> 00:37:26,654 STILL GONNA PUT THE CORN ON IT, YEAH? 1129 00:37:26,654 --> 00:37:27,687 STILL WANT THE CORN ON THAT. 1130 00:37:27,687 --> 00:37:28,687 AT THAT MOMENT, 1131 00:37:28,687 --> 00:37:29,987 I GOT OVERWHELMED, YOU KNOW? 1132 00:37:29,987 --> 00:37:32,154 BECAUSE EVERYONE KNOWS THAT THIS FOOD IS BEHIND. 1133 00:37:32,154 --> 00:37:33,421 GUYS, WE'RE GETTING COMPLAINTS 1134 00:37:33,421 --> 00:37:35,654 ABOUT LONG TICKET TIMES. 1135 00:37:35,654 --> 00:37:38,621 SO NOW EVERYBODY'S MORALE HAS JUST, LIKE, FELL. 1136 00:37:38,621 --> 00:37:41,021 WE NEED TO ALL BE ON THE SAME PAGE, GUYS. 1137 00:37:41,021 --> 00:37:42,554 WE'VE GOT A SENSITIVE SITUATION. 1138 00:37:42,554 --> 00:37:43,787 CUSTOMERS ARE COMPLAINING. 1139 00:37:43,787 --> 00:37:45,287 I DON'T WANT ONE MORE DISH IN THAT WINDOW 1140 00:37:45,287 --> 00:37:46,415 UNTIL WE GET THIS BOARD CLEARED. 1141 00:37:46,415 --> 00:37:46,887 UNTIL WE GET THIS BOARD CLEARED. 1142 00:37:46,887 --> 00:37:48,721 I DON'T KNOW HOW WE GONNA TURN THIS AROUND. 1143 00:37:48,721 --> 00:37:50,554 THIS IS A NIGHTMARE. 1144 00:37:59,748 --> 00:38:02,548 IT'S 45 MINUTES INTO MICHON'S RELAUNCH... 1145 00:38:02,548 --> 00:38:04,982 WE'RE GETTING COMPLAINTS ABOUT LONG TICKET TIME. 1146 00:38:04,982 --> 00:38:06,182 AND ALTHOUGH THE COOKS 1147 00:38:06,182 --> 00:38:07,715 ARE PUSHING FOOD OUT, 1148 00:38:07,715 --> 00:38:09,548 THEY ARE NOT COMPLETING AN ORDER. 1149 00:38:09,548 --> 00:38:12,548 AND AS A RESULT, FOOD IS SITTING AT THE PASS. 1150 00:38:12,548 --> 00:38:14,182 I DON'T WANT ONE MORE DISH IN THAT WINDOW 1151 00:38:14,182 --> 00:38:15,748 UNTIL WE GET THIS BOARD CLEARED. 1152 00:38:15,748 --> 00:38:17,848 ARE SITTING HUNGRY. 1153 00:38:17,848 --> 00:38:20,415 I'M STARVING. INCLUDING THE VIPs. 1154 00:38:20,415 --> 00:38:22,315 SO WE'RE GETTING BACKED UP IN THE KITCHEN. 1155 00:38:22,315 --> 00:38:23,715 OKAY, THEY'RE PANICKING. ALL THEY'RE DOING 1156 00:38:23,715 --> 00:38:25,015 IS THEY'RE PUTTING THE FOOD UP IN THE WINDOW 1157 00:38:25,015 --> 00:38:25,440 ONE PLATE ON TOP OF ANOTHER PLATE. 1158 00:38:25,440 --> 00:38:26,382 ONE PLATE ON TOP OF ANOTHER PLATE. 1159 00:38:26,382 --> 00:38:27,548 FOOD'S DRYING OUT. 1160 00:38:27,548 --> 00:38:29,282 SO THEY HAVE TO TAKE A BREATHER, 1161 00:38:29,282 --> 00:38:31,348 CLEAR THE BOARD, AND START AGAIN. OKAY. 1162 00:38:31,348 --> 00:38:32,982 CHEF RAMSAY PULLING ME TO THE SIDE 1163 00:38:32,982 --> 00:38:35,248 HELPED ME KNOW THAT IT'S MY JOB 1164 00:38:35,248 --> 00:38:37,582 TO JUMP IN THE KITCHEN AND MAKE SURE 1165 00:38:37,582 --> 00:38:39,482 THE COOKS ARE ACTUALLY LISTENING. 1166 00:38:39,482 --> 00:38:40,948 I NEED A FRIED CATFISH. 1167 00:38:40,948 --> 00:38:43,082 AND I NEED THAT FISH FILET, LIKE, YESTERDAY. 1168 00:38:43,082 --> 00:38:44,748 TERRANCE, I NEED YOU TO LISTEN TO ME. 1169 00:38:44,748 --> 00:38:46,282 YES? 1170 00:38:46,282 --> 00:38:48,048 I NEED YOU TO MAKE SURE YOU'RE NOT STARTING ANOTHER TICKET... 1171 00:38:48,048 --> 00:38:50,748 OKAY. UNTIL WE GO AHEAD AND CLEAR IT. 1172 00:38:50,748 --> 00:38:52,782 CLYDE, I REALLY NEED TO MAKE SURE 1173 00:38:52,782 --> 00:38:53,915 THAT YOU'RE FOCUSING 1174 00:38:53,915 --> 00:38:55,048 AND MAKING SURE THAT YOU'RE NOT 1175 00:38:55,048 --> 00:38:55,440 JUST PUTTING PLATES UP. 1176 00:38:55,440 --> 00:38:56,148 JUST PUTTING PLATES UP. 1177 00:38:56,148 --> 00:38:57,282 ALL RIGHT, Y'ALL, LET'S GO. 1178 00:38:57,282 --> 00:38:59,048 YES, MA'AM. 1179 00:38:59,048 --> 00:39:00,415 GOT A LOT OF STUFF HOLDING UP HERE. 1180 00:39:00,415 --> 00:39:02,215 I NEED THREE WINGS ON THE FLY. 1181 00:39:02,215 --> 00:39:03,515 AND I REALLY GOTTA GET THE BURGER, 1182 00:39:03,515 --> 00:39:05,682 'CAUSE IT'S HOLDING UP THE WINDOW. 1183 00:39:05,682 --> 00:39:06,682 KEEP IT GOING, YEAH? 1184 00:39:06,682 --> 00:39:08,115 I WAS FRUSTRATED 1185 00:39:08,115 --> 00:39:09,348 BECAUSE I STILL GOT FOOD IN THE WINDOW. 1186 00:39:09,348 --> 00:39:10,915 WAITING ON A FRIED CATFISH, GUYS! 1187 00:39:10,915 --> 00:39:12,515 BUT NATALIE MADE ME SETTLE DOWN. 1188 00:39:12,515 --> 00:39:14,415 THE SKY'S NOT FALLING. 1189 00:39:14,415 --> 00:39:17,482 LET'S JUST FOCUS, BREATHE, AND GET THE FOOD OUT. 1190 00:39:17,482 --> 00:39:19,548 COME ON, LINE, WE'VE HAD THIS HIT BEFORE. 1191 00:39:19,548 --> 00:39:21,082 HOW'S IT GOING WITH MY BLACKENED SNAPPER? 1192 00:39:21,082 --> 00:39:22,748 BLACKENED SNAPPER WORKING HARD, CHEF. 1193 00:39:22,748 --> 00:39:24,048 WHILE NATALIE HAS HELPED 1194 00:39:24,048 --> 00:39:25,440 HER KITCHEN NAVIGATE THEIR WAY BACK ON COURSE... 1195 00:39:25,440 --> 00:39:26,015 HER KITCHEN NAVIGATE THEIR WAY BACK ON COURSE... 1196 00:39:26,015 --> 00:39:27,382 KEEP ON TALKING, GUYS. LET'S GO. 1197 00:39:27,382 --> 00:39:30,215 SHE HAS ALSO COME UP WITH AN IDEA 1198 00:39:30,215 --> 00:39:32,615 ON HOW TO ENTERTAIN HER SPECIAL GUESTS. 1199 00:39:32,615 --> 00:39:34,682 UM, I WOULD LIKE TO SHOW YOU OUR SMOKERS. 1200 00:39:34,682 --> 00:39:36,115 WE HAD SOME HICCUPS, 1201 00:39:36,115 --> 00:39:38,815 SO I TOOK THE BARBECUE FESTIVAL GUYS 1202 00:39:38,815 --> 00:39:40,415 TO GO OUT AND LOOK AT THE SMOKERS. 1203 00:39:40,415 --> 00:39:41,648 WHOA! 1204 00:39:41,648 --> 00:39:43,448 THESE ARE OUR BABIES RIGHT HERE. 1205 00:39:43,448 --> 00:39:44,982 THESE ARE ABOUT FOUR YEARS OLD. 1206 00:39:44,982 --> 00:39:46,782 EACH SMOKER HOLDS 700 POUNDS. 1207 00:39:46,782 --> 00:39:48,082 YES, YOU CAN. 1208 00:39:48,082 --> 00:39:49,248 THEY WERE JUST SO EXCITED. 1209 00:39:49,248 --> 00:39:51,948 I LIKE SEEING PEOPLE'S FACE LIGHT UP. 1210 00:39:51,948 --> 00:39:54,448 WE'LL HAVE WINGS ON FOUR OR FIVE RACKS AT A TIME. 1211 00:39:55,648 --> 00:39:56,682 HOW'S THE COOK TIME? 1212 00:39:56,682 --> 00:39:57,748 THE BRISKET IS ABOUT 1213 00:39:57,748 --> 00:39:59,415 12 TO 14 HOURS, DEPENDING ON THE WEIGHT. 1214 00:39:59,415 --> 00:40:01,115 OKAY. I THINK I DID PRETTY GOOD 1215 00:40:01,115 --> 00:40:02,282 IN MANAGING THE PROBLEM. 1216 00:40:02,282 --> 00:40:03,282 THANK YOU VERY MUCH. 1217 00:40:03,282 --> 00:40:04,348 THANK YOU, THANK YOU. 1218 00:40:04,348 --> 00:40:05,948 NATALIE'S QUICK THINKING 1219 00:40:05,948 --> 00:40:08,848 HAS NOT ONLY DELIGHTED THE BARBECUE EXPERTS... 1220 00:40:08,848 --> 00:40:11,282 MACARONI AND CHEESE AND A SOUFFLE, I CAN GO. 1221 00:40:11,282 --> 00:40:13,248 IT HAS ALSO BOUGHT THE KITCHEN THE TIME THEY NEEDED 1222 00:40:13,248 --> 00:40:14,348 TO CATCH UP. 1223 00:40:14,348 --> 00:40:15,882 MAKE THE NUGGETS. OKAY. 1224 00:40:15,882 --> 00:40:17,248 ENJOY. 1225 00:40:17,248 --> 00:40:18,415 ALL RIGHT, Y'ALL, HOW WE DOING? 1226 00:40:18,415 --> 00:40:20,182 DOING GOOD. KENO, HOW'S IT GOING? 1227 00:40:20,182 --> 00:40:21,648 BEAUTIFUL. OKAY. 1228 00:40:21,648 --> 00:40:23,548 NATALIE HELPED US GET BACK ON TRACK. 1229 00:40:23,548 --> 00:40:25,440 VERY VOCAL, VERY VISUAL, COMMUNICATING WITH US. 1230 00:40:25,440 --> 00:40:26,182 VERY VOCAL, VERY VISUAL, COMMUNICATING WITH US. 1231 00:40:26,182 --> 00:40:27,582 IS THIS COMING OUT NOW? 1232 00:40:27,582 --> 00:40:29,082 THIS IS COMPLETE. THEN TAKE IT. 1233 00:40:29,082 --> 00:40:32,048 HAS IMPRESSED HER STAFF... 1234 00:40:32,048 --> 00:40:33,915 THE MENU IS A BIG HIT WITH DINERS. 1235 00:40:33,915 --> 00:40:35,515 MMM. 1236 00:40:38,315 --> 00:40:39,348 MICHON'S. THANK YOU, MICHON'S. 1237 00:40:39,348 --> 00:40:41,648 THANK YOU. ALL RIGHT. 1238 00:40:41,648 --> 00:40:43,048 I'M AMAZED. 1239 00:40:43,048 --> 00:40:44,882 SEEING CUSTOMERS WITH SMILES ON THEIR FACE, 1240 00:40:44,882 --> 00:40:48,482 WE HAVEN'T HAD THAT IN FOREVER YEARS. 1241 00:40:48,482 --> 00:40:51,115 THOSE ARE SOME OF THE BEST RIBS I'VE EVER PUT IN MY MOUTH. 1242 00:40:51,115 --> 00:40:53,515 WOW, THAT'S GREAT. I'M SO HAPPY. 1243 00:40:53,515 --> 00:40:55,048 IT WAS NATALIE'S NIGHT TONIGHT. 1244 00:40:55,048 --> 00:40:55,440 I THINK SHE DID A GREAT JOB. 1245 00:40:55,440 --> 00:40:56,382 I THINK SHE DID A GREAT JOB. 1246 00:40:56,382 --> 00:40:58,215 BYE. THANK YOU SO MUCH. 1247 00:40:58,215 --> 00:41:00,415 COME BACK AND SEE US. THANK YOU. 1248 00:41:00,415 --> 00:41:02,915 THANK YOU. 1249 00:41:05,715 --> 00:41:08,048 YOU WORKED YOUR BUTTS OFF. 1250 00:41:08,048 --> 00:41:11,082 FOR ME, THE BIG DIFFERENCE WAS THE WAY THAT YOU STILL, 1251 00:41:11,082 --> 00:41:13,915 UNDER IMMENSE PRESSURE, 1252 00:41:13,915 --> 00:41:15,948 WORKED TOGETHER. 1253 00:41:15,948 --> 00:41:17,082 GIVE YOURSELVES A ROUND OF APPLAUSE. 1254 00:41:17,082 --> 00:41:18,882 COME ON, COME ON. 1255 00:41:18,882 --> 00:41:20,082 OKAY. 1256 00:41:22,348 --> 00:41:23,515 AND DO YOU KNOW WHAT? 1257 00:41:23,515 --> 00:41:25,440 YOU HAVE AN EXCITING, 1258 00:41:25,440 --> 00:41:25,748 YOU HAVE AN EXCITING, 1259 00:41:25,748 --> 00:41:27,248 DYNAMIC OWNER. 1260 00:41:27,248 --> 00:41:28,782 TONIGHT, YOU WERE TESTED 1261 00:41:28,782 --> 00:41:30,615 AND YOU DID A TERRIFIC JOB, 1262 00:41:30,615 --> 00:41:31,615 LET ME TELL YOU. 1263 00:41:34,082 --> 00:41:37,048 THANK YOU. THANK YOU SO MUCH. 1264 00:41:37,048 --> 00:41:39,548 AND, AL, HE WASN'T HERE THIS EVENING. 1265 00:41:39,548 --> 00:41:40,782 GOD BLESS HIM. 1266 00:41:40,782 --> 00:41:42,748 HE WAS PROBABLY WATCHING FROM HIS BED. 1267 00:41:42,748 --> 00:41:44,415 OKAY? 1268 00:41:44,415 --> 00:41:45,948 BUT YOU DID HIM PROUD. 1269 00:41:45,948 --> 00:41:48,948 CHEF RAMSAY HAS BEEN A REAL INFLUENCE ON NATALIE. 1270 00:41:48,948 --> 00:41:51,282 AND NOW THAT NATALIE IS IN CHARGE, 1271 00:41:51,282 --> 00:41:53,715 THE FUTURE FOR MICHON'S IS VERY BRIGHT. 1272 00:41:53,715 --> 00:41:55,440 RIGHT, WELL DONE. 1273 00:41:55,440 --> 00:41:55,582 RIGHT, WELL DONE. 1274 00:41:55,582 --> 00:41:56,782 ALL OF YOU, WELL DONE. 1275 00:41:56,782 --> 00:41:58,615 THANK YOU, CHEF. THANK YOU. 1276 00:41:58,615 --> 00:42:00,615 I'M GLAD THAT CHEF RAMSAY CAME DOWN 1277 00:42:00,615 --> 00:42:02,315 TO GIVE ME A SWIFT KICK 1278 00:42:02,315 --> 00:42:04,615 TO SHOW ME THAT I CAN DO IT 1279 00:42:04,615 --> 00:42:06,782 AND HELP ME SHOW MY PARENTS THAT I CAN DO IT. 1280 00:42:06,782 --> 00:42:08,948 TAKE CARE, BUD. 1281 00:42:14,048 --> 00:42:15,682 I DIDN'T REALIZE WHEN AL MADE HIS PLEA 1282 00:42:15,682 --> 00:42:17,382 THAT HE'D BE TOO ILL TO BE WITH US HERE 1283 00:42:17,382 --> 00:42:18,882 FOR RELAUNCH NIGHT. 1284 00:42:18,882 --> 00:42:21,615 BUT THIS RESTAURANT, LED BY HIS DAUGHTER NOW 1285 00:42:21,615 --> 00:42:22,948 AND HER LOYAL STAFF, 1286 00:42:22,948 --> 00:42:25,440 MADE A MAJOR TRANSFORMATION TONIGHT. 1287 00:42:25,440 --> 00:42:25,715 MADE A MAJOR TRANSFORMATION TONIGHT. 1288 00:42:25,715 --> 00:42:27,415 MY HOPE IS NOW THAT HE GETS WELL 1289 00:42:27,415 --> 00:42:29,582 AND HAS THE PLEASURE OF SEEING HIS BABY 1290 00:42:29,582 --> 00:42:32,548 BECOMING A BIG SUCCESS. 1291 00:42:32,548 --> 00:42:35,382 WOW, HOW IRONIC. 1292 00:42:35,382 --> 00:42:36,848 TWO MILES FROM THE AIRPORT, 1293 00:42:36,848 --> 00:42:39,815 AND YOU FINALLY FOUND YOUR WINGS. 1294 00:42:39,815 --> 00:42:41,782 GOOD NIGHT, GEORGIA. 1295 00:42:43,348 --> 00:42:45,648 AFTER CHEF RAMSAY LEFT, 1296 00:42:45,648 --> 00:42:47,848 NATALIE SHOWED SHE IS MORE COMMITTED THAN EVER 1297 00:42:47,848 --> 00:42:49,748 TO CARRYING ON HER FATHER'S LEGACY. 1298 00:42:49,748 --> 00:42:52,348 HOW ARE YOU? WELCOME TO MICHON'S. 1299 00:42:52,348 --> 00:42:54,115 AND WITH CHEF ADAM'S TRAINING, 1300 00:42:54,115 --> 00:42:55,440 TERRANCE IS IN COMPLETE CONTROL OF THE KITCHEN. 1301 00:42:55,440 --> 00:42:57,282 TERRANCE IS IN COMPLETE CONTROL OF THE KITCHEN. 1302 00:42:57,282 --> 00:42:59,115 I GOT ANOTHER RIB AND FRIES. GOT YOU. 1303 00:42:59,115 --> 00:43:00,382 AS FOR AL, 1304 00:43:00,382 --> 00:43:02,215 HE NOW HAS WHAT HE ALWAYS WANTED, 1305 00:43:02,215 --> 00:43:03,815 A SUCCESSFUL RESTAURANT 1306 00:43:03,815 --> 00:43:06,348 RUN BY THE ONE PERSON HE BUILT IT FOR-- 1307 00:43:06,348 --> 00:43:09,348 HIS DAUGHTER NATALIE.