1
00:00:01,598 --> 00:00:03,431
TONIGHT ON <i>KITCHEN NIGHTMARES...</i>

2
00:00:03,431 --> 00:00:05,164
CHEF RAMSAY, CHEF RAMSAY!

3
00:00:05,164 --> 00:00:07,998
CHEF RAMSAY MAKES HIS
INAUGURAL TRIP TO PITTSBURGH.

4
00:00:07,998 --> 00:00:09,398
OH, MY GOD.

5
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WHERE HE TRIES TO TURN AROUND

6
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A FAILING
SOUL FOOD RESTAURANT.

7
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SOUL FOOD?

8
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I WOULDN'T SERVE THAT
ON  DEATH ROW.

9
00:00:15,164 --> 00:00:18,431
THE OWNER, MS. JEAN,
IS ALSO KNOWN AS "MS. MEAN."

10
00:00:18,431 --> 00:00:19,531
LOOK AT THIS!

11
00:00:19,531 --> 00:00:21,264
HOW CAN SOMEBODY
MISHANDLE BREAD?

12
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OOH!

13
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SHE YELLS AT HER STAFF.

14
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EVERYBODY ALWAYS LATE.

15
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UH-UH!

16
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AND THE STAFF YELLS BACK.

17
00:00:28,264 --> 00:00:29,664
YOU TOLD ME
NOT TO LEAVE MY POST!

18
00:00:29,664 --> 00:00:30,000
- BYE.
- THAT IS!

19
00:00:30,000 --> 00:00:31,531
- BYE.
- THAT IS!

20
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MS. JEAN'S PHILOSOPHY IS

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THE CUSTOMER
ISN'T ALWAYS RIGHT.

22
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THERE'S A PROBLEM
WITH THE MAC AND CHEESE.

23
00:00:37,098 --> 00:00:38,398
NO. THAT LADY LYIN'.

24
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AS FOR HER MENU...

25
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OH, MY GOD.

26
00:00:40,398 --> 00:00:41,531
IT'S A DISASTER.

27
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IT'S DRIER
THAN THE SAHARA DESERT.

28
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AND THE ONLY STEADY CUSTOMERS
AT MS. JEAN'S

29
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SEEMS TO BE THE FLIES.

30
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OFF, FLY.

31
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CHEF RAMSAY FACES
A MASSIVE CHALLENGE...

32
00:00:51,231 --> 00:00:52,664
HAS THERE BEEN
A ROBBERY HERE?

33
00:00:52,664 --> 00:00:54,464
AS HE GOES LOOKING
FOR THE SOUL

34
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IN THIS SOULLESS RESTAURANT.

35
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THE RESTAURANT LOOKS
LIKE A PRISON CAFETERIA.

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CAN CHEF RAMSAY SAVE
MS. JEAN'S SOUTHERN CUISINE?

37
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CAN CHEF RAMSAY SAVE
MS. JEAN'S SOUTHERN CUISINE?

38
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YOU'VE ALL
FALLEN OUT OF LOVE.

39
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OR HAS THE RESTAURANT
GONE TOO FAR SOUTH?

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STOP! EVERYBODY STOP.
I'M DONE.

41
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I DON'T WANT
TO DO THIS ANYMORE.

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THAT'S TONIGHT...

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THIS IS A DISASTER.

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ON <i>KITCHEN NIGHTMARES.</i>

45
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>>IT'S KILLING ME!

46
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I CAN'T CONTINUE
TO DO IT NO MORE!

47
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WHAT IS THAT?

48
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YOU'RE SERVING ROTTEN FOOD.

49
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YOU COULD POSSIBLY KILL THEM.
THEN WAKE UP!

50
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YOU WAKE UP!

51
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SHUT THE PLACE DOWN.
GET OUT OF HERE!

52
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>>THAT IS AMAZING.

53
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I CAN'T TAKE ANY MORE.

54
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I CAN'T TAKE ANY MORE.

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THANK YOU, CHEF.

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WILKINSBURG, PENNSYLVANIA,

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LOCATED RIGHT OUTSIDE
PITTSBURGH,

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IS HOME TO MS. JEAN'S
SOUTHERN CUISINE,

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OPEN BY JEAN GOULD, A RETIRED
SPECIAL EDUCATION TEACHER.

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I LOVE TO COOK.

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AND THEN WHEN I STARTED
DOING IT AT MY CHURCH,

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EVERYBODY WANTED ME
TO MAKE FOOD.

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"MS. JEAN, YOU HAVE TO COOK
THIS, YOU HAVE TO COOK THAT."

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CHEESE SAUCE IS READY!

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THEY'RE THE ONES
THAT REALLY ENCOURAGED ME

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TO OPEN UP A RESTAURANT.

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TO OPEN UP A RESTAURANT.

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YOU'LL LOVE HER FOOD.
TRUST ME.

69
00:02:02,098 --> 00:02:03,731
THAT MAC SHOULD BE READY
TO COME OUT.

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>>VERY GOOD.

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SHE'S THE TYPE OF PERSON
THAT WILL ALWAYS HELP YOU

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IF YOU'RE IN A BIND
OR IF YOU NEED HELP.

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YOU SURE YOU FEEL BETTER?

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'CAUSE WE DON'T WANT YOU
WORKING SICK.

75
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BUT, OH, WOW.

76
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HOW CAN I EXPLAIN THIS?

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SHE HAS AN ATTITUDE PROBLEM.

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>>IF I CATCH YOU
>>ON YOUR PHONE,

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IT'S CONSIDERED
YOUR 15-MINUTE BREAK.

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>>NO EXCEPTIONS.

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UNLESS YOU FELL
ON THE FLOOR,

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AND THERE'S NOBODY IN HERE,
AND YOU CAN'T GET UP!

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AND THERE'S NOBODY IN HERE,
AND YOU CAN'T GET UP!

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OOH.

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MS. JEAN'S LIKE
DR. JEKYLL AND MR. HYDE.

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WHO KEPT THE STEAM TABLES ON?

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Y'ALL GOTTA PAY ATTENTION!

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SOMEBODY WRITE THESE ORDERS
LIKE KINDERGARTEN STUDENTS.

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I'M MEAN BECAUSE A LOT
OF MY STAFF IS LAZY.

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I DON'T THINK IT,
I KNOW IT.

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>>UH-UH.
>>UH-UH, SISTER.

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WHERE YOU COME FROM?

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YOU CAN'T BE STANDING BACK HERE
IN THE KITCHEN ON YOUR PHONE.

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LET ME CALL YOU BACK BEFORE
I HAVE TO KILL MS. JEAN.

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THAT'S NOT RIGHT.
YOU JUST CAN'T DO THAT.

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I HAVE TO GO AND TELL THEM
FOUR OR FIVE TIMES,

97
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"YOU NEED TO DO THIS.
YOU NEED TO CHECK THIS.

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YOU NEED TO CHECK THAT."
ALL RIGHT.

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THERE'S A PROBLEM
WITH THE MAC AND CHEESE.

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THERE'S A PROBLEM
WITH THE MAC AND CHEESE.

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THEY SAID IT'S OVERCOOKED,
AND THEY WANT SOME MORE.

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>>I DON'T WANT
>>TO HEAR IT.

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WHEN SHE'S DEALING
WITH A CUSTOMER COMPLAINT,

104
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SHE COULD BE KNOWN
TO GET A LITTLE BIT NASTY.

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SHE SAID THIS IS LIKE
EATING A POTATO CHIP.

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>>THAT LADY LYIN'.

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SOMETIME, I FIND MYSELF
IN THE KITCHEN COOKING,

108
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AND I HAVE TO STOP.

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AND I GO TO THE DOOR
JUST TO MAKE SURE

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NO ONE IS OUT THERE.

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WOW.

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I DON'T KNOW WHAT HAPPENED,
BUT CUSTOMERS ARE GONE.

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OH, MAN.

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THERE WAS SEVERAL TIMES
I CAME IN IN THE MORNING,

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THERE WAS SEVERAL TIMES
I CAME IN IN THE MORNING,

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AND SHE'S CRYING.

117
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SHE'S JUST CRYING,
AND THEN--

118
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I'M GETTING A FROG--
SHE, UM...

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SHE'D BE LIKE, SHE OWES
SO MUCH, SHE'S SCARED.

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I'M REALLY IN NEED OF HELP,
TO THE POINT I DON'T...

121
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EXCUSE ME.

122
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I DON'T KNOW
WHAT I WOULD DO.

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I DON'T EVEN KNOW WHERE ELSE
I WOULD GO TO SEEK HELP.

124
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I DON'T EVEN KNOW WHERE ELSE
I WOULD GO TO SEEK HELP.

125
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ALL I KNOW IS I PUT MY WHOLE
LIFE--MY WHOLE LIFE SAVINGS...

126
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YOU KNOW, TO SEE IT
GO RIGHT DOWN THE DRAIN...

127
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I DON'T KNOW WHAT I'LL DO.

128
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HOW ARE YOU, SIR?
YOU WELL?

129
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JUST WAITING FOR MY CAR.

130
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CHEF RAMSAY, CHEF RAMSAY!

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>>HI! I'M JEAN!

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>>HI! I'M JEAN!

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YOU'RE COMING
TO MY RESTAURANT!

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CAN I SPEAK TO YOU
A MINUTE, PLEASE?

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I'M SUPPOSED TO BE
COMING TO SEE >>YOU.

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PLEASE!
>>OKAY.

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I BROUGHT YOU
A PEACH COBBLER.

138
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>>I NEED TO SEE YOU
>>A FEW MINUTES

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BEFORE YOU GET
TO MY RESTAURANT.

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OKAY.
LET'S GO THROUGH THERE.

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OKAY.
JEEZ.

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ALL MY WHOLE LIFE,

143
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ALL I'VE EVER DID
WAS HELP SOMEONE ELSE.

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LET'S TAKE A SEAT
OVER HERE.

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AND NOW I'M REALLY,
REALLY IN NEED OF HELP.

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FIRST OF ALL, HOW LONG
HAVE YOU HAD THE RESTAURANT?

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I HAD THE RESTAURANT
ABOUT 12 YEARS.

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AND BEFORE
YOU RAN THE BUSINESS,

149
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WHAT WERE YOU DOING?

150
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WHAT WERE YOU DOING?

151
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OH, I TAUGHT
DISABLED KIDS AND ADULTS.

152
00:05:04,098 --> 00:05:06,431
AND I DID THAT
FOR ABOUT 25 YEARS.

153
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TOUGH JOB.

154
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IT IS.

155
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SO COMING OUT
OF THAT KIND OF ROLE...

156
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MM-HMM.

157
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TALK TO ME
ABOUT YOUR RESTAURANT.

158
00:05:13,731 --> 00:05:16,731
THE FOOD, HOW WOULD YOU RATE
THAT ON A SCALE OF 1 TO 10?

159
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I'M SAYING 8.

160
00:05:17,731 --> 00:05:19,231
8? OKAY.
YES.

161
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THE BIGGEST PROBLEM
IS MY STAFF.

162
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BECAUSE THEY'RE TRYING
TO COOK WITH ONE HAND,

163
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AND BE ON THE CELL PHONE
WITH ANOTHER HAND.

164
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WHAT?

165
00:05:28,198 --> 00:05:29,531
OR TAKING MORE BREAKS

166
00:05:29,531 --> 00:05:30,000
>>AND GOSSIPING,
>>TALKING, AND BEING LATE

167
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>>AND GOSSIPING,
>>TALKING, AND BEING LATE

168
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OR JUST DON'T SHOW.

169
00:05:34,031 --> 00:05:35,664
AND IT'S JUST NOT
HELPING ME KEEP MY RESTAURANT

170
00:05:35,664 --> 00:05:37,598
WHERE IT NEEDS TO BE.

171
00:05:37,598 --> 00:05:40,031
>>I AM IN BIG, BIG DEBT,

172
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BECAUSE I CAN'T KEEP ENOUGH
CLIENTELE IN THE RESTAURANT.

173
00:05:42,431 --> 00:05:44,198
RIGHT.

174
00:05:44,198 --> 00:05:46,264
I MEAN, I AM GOING THROUGH
SO MUCH RIGHT NOW,

175
00:05:46,264 --> 00:05:47,598
I REALLY DON'T KNOW

176
00:05:47,598 --> 00:05:50,531
IF I'M GONNA MAKE IT
OUT THROUGH THE MONTH.

177
00:05:50,531 --> 00:05:54,331
I JUST DON'T HAVE THE MONEY,
SO EVERY DAY, I DO EVERYTHING.

178
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I WAITRESS,
I'M THE MANAGER, I COOK.

179
00:05:56,764 --> 00:06:00,000
WHICH IS CRAZY.
CAUSE THAT'S HOW BAD
IT IS RIGHT NOW.

180
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WHICH IS CRAZY.
CAUSE THAT'S HOW BAD
IT IS RIGHT NOW.

181
00:06:00,098 --> 00:06:02,631
>>I JUST REALLY
>>NEED YOUR HELP.

182
00:06:02,631 --> 00:06:05,598
I'M ON THE EDGE.
I REALLY, REALLY NEED HELP.

183
00:06:05,598 --> 00:06:07,998
I CAN'T DO IT.
I CAN'T.

184
00:06:07,998 --> 00:06:11,064
I-I APPRECIATE YOU
COMING HERE TO SEE ME.

185
00:06:11,064 --> 00:06:12,498
THANK YOU FOR THE UPDATE.

186
00:06:12,498 --> 00:06:14,198
DON'T GET UPSET.

187
00:06:14,198 --> 00:06:16,298
I CAN'T HELP IT.

188
00:06:16,298 --> 00:06:17,398
IT'S BEEN SO HARD.

189
00:06:17,398 --> 00:06:20,598
I JUST DON'T KNOW
WHAT TO DO.

190
00:06:20,598 --> 00:06:23,564
LISTEN, I'M HERE
TO HELP, MS. JEAN.

191
00:06:23,564 --> 00:06:24,464
>>OKAY?

192
00:06:24,464 --> 00:06:25,564
OKAY.

193
00:06:25,564 --> 00:06:26,731
I TOTALLY GET IT.

194
00:06:26,731 --> 00:06:28,998
OKAY.
THANK YOU.
>>OKAY.

195
00:06:28,998 --> 00:06:30,000
LET ME JUMP IN MY CAR,
GET BACK THERE.

196
00:06:30,000 --> 00:06:30,531
LET ME JUMP IN MY CAR,
GET BACK THERE.

197
00:06:30,531 --> 00:06:32,031
AND I'LL HAVE A MEETING
WITH THE STAFF.

198
00:06:32,031 --> 00:06:33,064
COME ON.

199
00:06:33,064 --> 00:06:35,231
OKAY, THANK YOU.
>>OKAY.

200
00:06:39,631 --> 00:06:41,398
WOW.

201
00:06:41,398 --> 00:06:42,531
IT MAY BE RAINY
IN PITTSBURGH,

202
00:06:42,531 --> 00:06:44,398
BUT IF THERE'S ONE THING
THAT WILL PICK ME UP,

203
00:06:44,398 --> 00:06:47,198
IT'S SOME GOOD SOUL FOOD.
WOW.

204
00:06:47,198 --> 00:06:49,331
OHH.

205
00:06:49,331 --> 00:06:51,564
>>OH, MY GOD.

206
00:06:51,564 --> 00:06:54,031
>>OH, MY GOODNESS ME.

207
00:06:54,031 --> 00:06:55,398
ANYONE IN?

208
00:06:56,698 --> 00:06:59,598
OH, MY GOODNESS.

209
00:06:59,598 --> 00:07:00,000
DROP THE EVIDENCE.

210
00:07:00,000 --> 00:07:01,364
DROP THE EVIDENCE.

211
00:07:01,364 --> 00:07:03,064
>>I'M SCARED
>>TO GO OUT THERE.

212
00:07:03,064 --> 00:07:04,498
I CAN'T HANDLE THIS.

213
00:07:04,498 --> 00:07:06,198
I'M ABOUT TO PASS OUT.
OH, MY GOD.

214
00:07:06,198 --> 00:07:07,464
>>HELLO.

215
00:07:07,464 --> 00:07:08,531
HOW ARE YOU?
>>GOOD.
>>HOW ARE YOU?

216
00:07:08,531 --> 00:07:10,298
>>GOOD TO SEE YOU.
YOU TOO.

217
00:07:10,298 --> 00:07:11,564
I'M MARISSA.
LARISSA,
GOOD TO SEE YOU.

218
00:07:11,564 --> 00:07:12,731
MARISSA.
MARISSA.

219
00:07:12,731 --> 00:07:14,198
MY GOODNESS ME.

220
00:07:14,198 --> 00:07:16,731
WAS THERE A ROBBERY
LAST NIGHT?

221
00:07:16,731 --> 00:07:18,531
THERE'S NOTHING IN THERE.

222
00:07:18,531 --> 00:07:20,131
THAT'S OUR DESSERT DISPLAY
OVER THERE.

223
00:07:20,131 --> 00:07:21,398
>>WOW.

224
00:07:21,398 --> 00:07:23,031
>>THAT IS GRIM.

225
00:07:23,031 --> 00:07:25,098
THE RESTAURANT LOOKS
LIKE A PRISON CAFETERIA.

226
00:07:25,098 --> 00:07:26,498
IT'S JUST EMBARRASSING.

227
00:07:26,498 --> 00:07:28,131
I MEAN, CHEF RAMSAY'S
COMING IN ASKING,

228
00:07:28,131 --> 00:07:29,231
"WHEN WAS THE ROBBERY?"

229
00:07:29,231 --> 00:07:30,000
OH, DEAR.

230
00:07:30,000 --> 00:07:30,498
OH, DEAR.

231
00:07:32,264 --> 00:07:34,531
OUCH.

232
00:07:34,531 --> 00:07:35,731
HELLO.
NICE TO SEE YOU.

233
00:07:35,731 --> 00:07:36,764
AND FIRST NAME IS?
I'M JOANIE.

234
00:07:36,764 --> 00:07:38,064
>>JOANIE.
I'M GLAD YOU CAME.

235
00:07:38,064 --> 00:07:39,331
GOOD TO SEE YOU.

236
00:07:39,331 --> 00:07:41,064
I'D LIKE TO HAVE A QUICK
GET TOGETHER WITH THE STAFF.

237
00:07:41,064 --> 00:07:42,398
OKAY.

238
00:07:42,398 --> 00:07:43,398
CAN YOU GO TO THE KITCHEN
AND CALL EVERYBODY OUT?

239
00:07:43,398 --> 00:07:44,631
YES, I WILL.
WITHOUT MS. JEAN.

240
00:07:44,631 --> 00:07:46,398
YES, SIR.
EVERYONE TO THE FRONT.

241
00:07:46,398 --> 00:07:48,164
>>WE HAVE A MEETING.

242
00:07:48,164 --> 00:07:49,331
>>COME OVER, COME OVER.

243
00:07:49,331 --> 00:07:50,464
EVERYBODY, COME THROUGH.

244
00:07:50,464 --> 00:07:51,564
>>GREAT.
>>AND FIRST NAME IS?

245
00:07:51,564 --> 00:07:53,498
CHEF MIKE.
CHEF MIKE.

246
00:07:53,498 --> 00:07:54,398
HOW ARE YOU, MY DARLING?

247
00:07:54,398 --> 00:07:55,764
HELLO.
>>AND THIS IS?

248
00:07:55,764 --> 00:07:57,264
SHARNEIL.
SHARNEIL.

249
00:07:57,264 --> 00:07:59,431
COME OVER HERE,
SO WE ALL STICK TOGETHER.

250
00:07:59,431 --> 00:08:00,000
NOW THAT CHEF RAMSAY
IS HERE,

251
00:08:00,000 --> 00:08:01,298
NOW THAT CHEF RAMSAY
IS HERE,

252
00:08:01,298 --> 00:08:03,298
I'M READY TO TALK ABOUT
EVERYTHING THAT'S WRONG,

253
00:08:03,298 --> 00:08:06,364
BELIEVE YOU ME.

254
00:08:06,364 --> 00:08:09,998
UM, FIRST OF ALL, MS. JEAN
CAME TO SEE ME THIS MORNING.

255
00:08:09,998 --> 00:08:14,731
THE BIGGEST PROBLEM, FROM HER
POINT OF VIEW, WAS THE STAFF.

256
00:08:14,731 --> 00:08:15,998
OH, MY.

257
00:08:15,998 --> 00:08:19,531
WHY WOULD SHE
BLAME THE STAFF

258
00:08:19,531 --> 00:08:21,031
FOR THE PROBLEMS
IN THE RESTAURANT?

259
00:08:21,031 --> 00:08:22,398
TO GET ALL THE BLAME
OFF OF HER.

260
00:08:22,398 --> 00:08:24,531
>>YES.

261
00:08:24,531 --> 00:08:25,598
WHY WOULD SHE PASS
THE BLAME ON TO YOU?

262
00:08:25,598 --> 00:08:27,664
SHE HAS SORT OF
AN ATTITUDE PROBLEM.

263
00:08:27,664 --> 00:08:29,164
>>SHE'S JUST...

264
00:08:29,164 --> 00:08:30,000
MEAN.

265
00:08:30,000 --> 00:08:30,431
MEAN.

266
00:08:30,431 --> 00:08:32,231
MS. JEAN,
PILLAR OF THE COMMUNITY

267
00:08:32,231 --> 00:08:33,698
FOR THE LAST 20 YEARS,
SHE'S MEAN?

268
00:08:33,698 --> 00:08:35,631
YES.

269
00:08:35,631 --> 00:08:37,231
SHE'S MEAN TO THE CUSTOMERS,
SOMETIMES.

270
00:08:37,231 --> 00:08:38,498
MEAN TO THE CUSTOMERS?

271
00:08:38,498 --> 00:08:39,564
AND EMPLOYEES TOO.

272
00:08:39,564 --> 00:08:41,031
>>I DON'T BELIEVE IT.

273
00:08:41,031 --> 00:08:43,298
SOMETIMES I THOUGHT
SHE HAD A SPLIT PERSONALITY.

274
00:08:43,298 --> 00:08:44,364
WOW.

275
00:08:44,364 --> 00:08:45,564
YOU GOT
THE NITPICKING MS. JEAN,

276
00:08:45,564 --> 00:08:48,031
WHERE YOU JUST WANT TO THROW
YOUR HANDS UP AND BE LIKE,

277
00:08:48,031 --> 00:08:49,564
"I'M LEAVING."

278
00:08:49,564 --> 00:08:51,764
THEN YOU GOT
NICE MS. JEAN.

279
00:08:51,764 --> 00:08:54,264
I MEAN,
I'M REALLY CONFUSED.

280
00:08:54,264 --> 00:08:57,664
MS. JEAN BLAMED
YOU GUYS AS THE ISSUE,

281
00:08:57,664 --> 00:09:00,000
AND WHAT YOU'RE TELLING ME
IS COMPLETELY DIFFERENT.

282
00:09:00,000 --> 00:09:00,464
AND WHAT YOU'RE TELLING ME
IS COMPLETELY DIFFERENT.

283
00:09:00,464 --> 00:09:02,698
SO LET ME GO AND GET HER.

284
00:09:02,698 --> 00:09:04,464
MS. JEAN?
>>YES?

285
00:09:04,464 --> 00:09:05,464
>>YOU GOT TWO SECONDS?

286
00:09:05,464 --> 00:09:07,298
OH, WOW.

287
00:09:07,298 --> 00:09:08,398
UM, SO I'M--

288
00:09:08,398 --> 00:09:10,064
I'M A LITTLE CONFUSED.

289
00:09:10,064 --> 00:09:11,764
>>MS. JEAN, YOU TOLD ME

290
00:09:11,764 --> 00:09:15,198
THE ISSUE HERE
WAS THE STAFF.

291
00:09:15,198 --> 00:09:17,531
>>THAT'S NOT THE CASE
>>FROM THEIR POINT OF VIEW.

292
00:09:17,531 --> 00:09:20,264
THEY'RE SAYING THAT YOU
HAVE A MEAN STREAK.

293
00:09:20,264 --> 00:09:22,064
ARE YOU MEAN?

294
00:09:22,064 --> 00:09:24,431
I DON'T THINK
IT'S A MEAN STREAK.

295
00:09:24,431 --> 00:09:26,098
I'M A VERY SERIOUS
PERSON.

296
00:09:26,098 --> 00:09:28,398
>>THEY'RE SAYING
>>THAT YOU'RE HEAVY-HANDED

297
00:09:28,398 --> 00:09:30,000
WITH THE CUSTOMERS IN TERMS
OF THE WAY THEY'VE BEEN TREATED.

298
00:09:30,000 --> 00:09:30,564
WITH THE CUSTOMERS IN TERMS
OF THE WAY THEY'VE BEEN TREATED.

299
00:09:30,564 --> 00:09:32,498
>>THERE'S A YOUNG MAN
>>THAT COMES IN HERE,

300
00:09:32,498 --> 00:09:35,431
AND HE'S LIKE ME
AND JEAN'S GRANDSON.

301
00:09:35,431 --> 00:09:37,598
>>RIGHT.
HE'S NOT LIKE MY GRANDSON.

302
00:09:37,598 --> 00:09:40,498
WELL, I'M JUST SAYING, JEAN,
HE'S A REGULAR.

303
00:09:40,498 --> 00:09:42,531
>>AND HE ORDERED
>>PEPPER STEAK

304
00:09:42,531 --> 00:09:44,031
AND RICE ONE TIME,

305
00:09:44,031 --> 00:09:46,231
AND HE JUST TOLD MS. JEAN
IT WAS A LITTLE SALTY

306
00:09:46,231 --> 00:09:47,598
AND SHE SAID,
"DON'T EAT IT."
>>WOW.

307
00:09:47,598 --> 00:09:49,698
HE'S ONE OF THE GUYS
THAT COME IN HERE

308
00:09:49,698 --> 00:09:52,431
AND HIS PANTS
IS HANGIN' TO HERE.

309
00:09:52,431 --> 00:09:54,631
>>WE TRY TO CATCH THOSE GUYS
>>WHEN THEY COME IN,

310
00:09:54,631 --> 00:09:56,431
AND ASK THEM TO PLEASE
PULL THEIR PANTS UP.

311
00:09:56,431 --> 00:09:58,164
>>ESPECIALLY ON A SUNDAY
>>WITH ALL THE CHURCH FOLKS

312
00:09:58,164 --> 00:09:59,998
AND THE OLDER LADIES
AND STUFF.

313
00:09:59,998 --> 00:10:00,000
OKAY, I APPRECIATE THAT,
HAVING THE PANTS PULLED UP

314
00:10:00,000 --> 00:10:01,464
OKAY, I APPRECIATE THAT,
HAVING THE PANTS PULLED UP

315
00:10:01,464 --> 00:10:04,464
ON SUNDAYS IN FRONT
OF THE CHURCH CONGRESS,

316
00:10:04,464 --> 00:10:06,431
>>BUT WHETHER HE'S GOT
>>HIS PANTS AROUND HIS ANKLES,

317
00:10:06,431 --> 00:10:08,464
HE HAS A RIGHT, YEAH,
TO COMPLAIN ABOUT SALTY FOOD.

318
00:10:08,464 --> 00:10:10,198
LET'S GET THAT CLEAR.
YEAH?

319
00:10:10,198 --> 00:10:11,564
>>WHO'S RIGHT?
>>WHO'S WRONG?

320
00:10:11,564 --> 00:10:13,264
>>THEY'RE WRONG, BECAUSE

321
00:10:13,264 --> 00:10:16,164
THEY THINK I'M MEAN
WHEN I DON'T ALLOW THEM

322
00:10:16,164 --> 00:10:17,731
>>TO DO SOMETHING
>>THAT THEY SHOULDN'T DO.

323
00:10:17,731 --> 00:10:20,098
YES, I DO YELL SOMETIMES

324
00:10:20,098 --> 00:10:23,698
BECAUSE AFTER I ASK YOU TO DO
SOMETHING FIVE OR SIX TIMES,

325
00:10:23,698 --> 00:10:26,164
AND IT'S NOT GETTING DONE,

326
00:10:26,164 --> 00:10:28,131
>>I THINK I'M TOO SOFT.

327
00:10:28,131 --> 00:10:30,000
>>I NEED TO PUT MY FOOT DOWN
>>IF YOU DO SOMETHING,

328
00:10:30,000 --> 00:10:31,131
>>I NEED TO PUT MY FOOT DOWN
>>IF YOU DO SOMETHING,

329
00:10:31,131 --> 00:10:33,198
AND YOU SHOULD BE
TERMINATED.

330
00:10:33,198 --> 00:10:34,231
WOW.

331
00:10:34,231 --> 00:10:35,564
BUT, NO, SOFT-HEARTED ME,

332
00:10:35,564 --> 00:10:38,031
I GIVE EVERYBODY
ANOTHER CHANCE.

333
00:10:38,031 --> 00:10:39,564
>>THERE'S ALWAYS SOMETHING.

334
00:10:39,564 --> 00:10:41,464
WHEN I GO BACK THERE,
THEY'RE ON THEIR PHONE.

335
00:10:41,464 --> 00:10:42,598
I MEAN, ALL GATHERED.

336
00:10:42,598 --> 00:10:44,331
I'VE BEEN BACK THERE
WHEN THERE WAS FIVE PEOPLE

337
00:10:44,331 --> 00:10:47,098
ON THEIR PHONES AT ONE TIME.

338
00:10:47,098 --> 00:10:49,998
ESPECIALLY YOU.

339
00:10:49,998 --> 00:10:51,464
NO, IT'S NOT RIGHT.

340
00:10:51,464 --> 00:10:53,031
OKAY, YOU SAYING
THAT NEVER HAPPENS?

341
00:10:53,031 --> 00:10:54,231
NO!

342
00:10:54,231 --> 00:10:56,398
EVERY TIME
YOUR PHONE VIBRATES,

343
00:10:56,398 --> 00:10:58,398
YOU GO TO THE BATHROOM
15 TIMES A DAY.

344
00:10:58,398 --> 00:11:00,000
AND I REALLY
GO TO THE BATHROOM!

345
00:11:00,000 --> 00:11:00,298
AND I REALLY
GO TO THE BATHROOM!

346
00:11:00,298 --> 00:11:02,431
I FOLLOW HER
TO THE BATHROOM.

347
00:11:02,431 --> 00:11:04,531
AND YOU HEARD ME
TALKING ONE TIME.

348
00:11:04,531 --> 00:11:06,398
>>ONE TIME.
SEVERAL TIMES.

349
00:11:06,398 --> 00:11:08,098
YOU NEVER KNOW WHEN
I'M FOLLOWING YOU.

350
00:11:08,098 --> 00:11:09,431
>>I DRINK LIKE OVER

351
00:11:09,431 --> 00:11:11,998
2 GALLONS
OF WATER A DAY.

352
00:11:11,998 --> 00:11:14,298
>>THE ONLY WAY YOU DRINK
>>2 GALLONS OF WATER--

353
00:11:14,298 --> 00:11:16,431
UNLESS YOU HAD HOT PIPES.

354
00:11:16,431 --> 00:11:17,498
>>UH-UH!

355
00:11:17,498 --> 00:11:19,564
IT'S FROM THE HOT KITCHEN!

356
00:11:19,564 --> 00:11:21,498
WELL, YOU'RE OUT DRINKING
OR WHATEVER,

357
00:11:21,498 --> 00:11:22,664
THAT GIVES YOU HOT PIPES.

358
00:11:22,664 --> 00:11:24,531
NO! UH-UH.

359
00:11:24,531 --> 00:11:27,631
I CAN'T DEAL WITH EVERYBODY'S
PERSONAL PROBLEMS,

360
00:11:27,631 --> 00:11:30,000
AND IT'S LIKE I'M DR. PHIL.

361
00:11:30,000 --> 00:11:31,064
AND IT'S LIKE I'M DR. PHIL.

362
00:11:31,064 --> 00:11:32,998
NOW I FEEL LIKE
I'M JERRY SPRINGER.

363
00:11:35,531 --> 00:11:37,431
THIS IS SERIOUS.
IT IS NOT FUNNY TO ME.

364
00:11:37,431 --> 00:11:40,498
>>THEY DON'T UNDERSTAND
>>I AM ONE PERSON.

365
00:11:40,498 --> 00:11:42,298
I HAVE TO DEAL
WITH ALL OF YOU.

366
00:11:42,298 --> 00:11:44,431
>>I'M LIKE REALLY
>>GETTING FED UP BEHIND IT.

367
00:11:44,431 --> 00:11:45,564
THIS IS CRAZY.

368
00:11:45,564 --> 00:11:47,764
>>AND EVERYBODY ALWAYS LATE.

369
00:11:47,764 --> 00:11:50,264
EVERYBODY, ESPECIALLY MIKE.

370
00:11:50,264 --> 00:11:52,131
>>EVERY, SINGLE DAY.

371
00:11:53,764 --> 00:11:56,564
I'M VERY DISAPPOINTED,
BECAUSE I DON'T FEEL LIKE

372
00:11:56,564 --> 00:11:58,198
THEY RESPECT ME ENOUGH,

373
00:11:58,198 --> 00:12:00,000
AND ALL THESE YEARS
I'VE PUT INTO WHAT I'M DOING,

374
00:12:00,000 --> 00:12:01,431
AND ALL THESE YEARS
I'VE PUT INTO WHAT I'M DOING,

375
00:12:01,431 --> 00:12:03,364
THIS IS, LIKE,
FRUSTRATING TO ME.

376
00:12:03,364 --> 00:12:06,398
IF I DON'T GET
CHEF RAMSAY'S HELP,

377
00:12:06,398 --> 00:12:09,698
I AM GONNA LOSE WHAT I HAVE
WITHIN A MONTH'S TIME.

378
00:12:09,698 --> 00:12:11,498
I REALLY NEED HIS HELP.

379
00:12:20,706 --> 00:12:22,806
HAVING ALREADY
WITNESSED THE MAJOR RIFT

380
00:12:22,806 --> 00:12:24,739
BETWEEN MS. JEAN
AND HER STAFF,

381
00:12:24,739 --> 00:12:26,439
CHEF RAMSAY
IS READY TO TRY

382
00:12:26,439 --> 00:12:28,739
SOME GOOD,
OLD-FASHIONED SOUL FOOD.

383
00:12:28,739 --> 00:12:29,739
OKAY.

384
00:12:29,739 --> 00:12:31,239
>>HELLO.

385
00:12:31,239 --> 00:12:32,306
HERE YOU GO.

386
00:12:32,306 --> 00:12:33,339
THANK YOU.

387
00:12:33,339 --> 00:12:34,639
>>OKAY.
RIGHT.

388
00:12:34,639 --> 00:12:37,306
I'D LIKE TO ORDER
A FEW OF THE KEY ELEMENTS

389
00:12:37,306 --> 00:12:38,739
OF ANY GOOD SOUL FOOD
RESTAURANT.

390
00:12:38,739 --> 00:12:39,972
OKAY.
>>FIRST OFF...

391
00:12:39,972 --> 00:12:41,572
I'LL GO FOR
THE CHITLIN DINNER.

392
00:12:41,572 --> 00:12:44,406
UM, WE DON'T HAVE THAT
AVAILABLE RIGHT NOW.

393
00:12:44,406 --> 00:12:45,506
NO?

394
00:12:45,506 --> 00:12:46,572
NO.

395
00:12:46,572 --> 00:12:47,772
NO CHITLINS, WHAT A SHAME.

396
00:12:47,772 --> 00:12:47,862
>>UH, SOME FRIED CORN,
>>PLEASE.

397
00:12:47,862 --> 00:12:48,639
>>UH, SOME FRIED CORN,
>>PLEASE.

398
00:12:48,639 --> 00:12:51,372
WE DON'T HAVE THAT.

399
00:12:51,372 --> 00:12:53,239
OKAY.
I'LL HAVE THE RED BEANS.

400
00:12:53,239 --> 00:12:54,672
WE DON'T HAVE THE RED BEANS.
THE BLACK-EYED PEAS.

401
00:12:54,672 --> 00:12:55,672
WE DON'T HAVE THAT EITHER.

402
00:12:55,672 --> 00:12:56,672
WHITING?
>>NO.

403
00:12:56,672 --> 00:12:57,739
THE VEGGIE PLATTER.
NO.

404
00:12:57,739 --> 00:12:58,772
SWEET POTATO PIE.
NO.

405
00:12:58,772 --> 00:13:01,806
MASHED POTATO?
NOT RIGHT NOW, NO.

406
00:13:01,806 --> 00:13:03,539
>>I DON'T EVEN THINK
>>WE HAVE GRAVY.

407
00:13:03,539 --> 00:13:04,972
>>SERIOUSLY?

408
00:13:04,972 --> 00:13:06,839
WHY HAVE A MENU
IF 2/3RDS OF IT'S OFF?

409
00:13:07,839 --> 00:13:09,272
OH, DEAR, UH...

410
00:13:09,272 --> 00:13:10,639
>>YOU GOT PORK CHOPS?
YES.

411
00:13:10,639 --> 00:13:11,972
BINGO.

412
00:13:11,972 --> 00:13:13,572
>>AND LET'S GO FOR THE RIBS.
>>OKAY.

413
00:13:13,572 --> 00:13:14,839
AND THE MAC AND CHEESE.
OKAY.

414
00:13:14,839 --> 00:13:15,872
LET'S START OFF WITH THAT.

415
00:13:15,872 --> 00:13:17,472
AS THE FOOD'S READY,
JUST BRING IT.

416
00:13:17,472 --> 00:13:17,862
THANK YOU, DARLING.
OKAY.

417
00:13:17,862 --> 00:13:19,306
THANK YOU, DARLING.
OKAY.

418
00:13:19,306 --> 00:13:20,706
PFFFT.

419
00:13:23,472 --> 00:13:25,472
OKAY, THE RIBS.
MAC AND CHEESE.

420
00:13:26,972 --> 00:13:28,439
MICHAEL, PLEASE.

421
00:13:28,439 --> 00:13:29,572
WHAT?

422
00:13:29,572 --> 00:13:30,639
>>NO PLAYING AROUND!

423
00:13:34,506 --> 00:13:36,639
UCK.

424
00:13:36,639 --> 00:13:39,606
WOW, I MEAN, THAT IS
JUST LIKE SUGAR SYRUP.

425
00:13:39,606 --> 00:13:40,839
DARLING, CAN I
CHANGE THAT, PLEASE?

426
00:13:40,839 --> 00:13:41,872
>>IT'S SO SWEET.

427
00:13:41,872 --> 00:13:43,306
HOW MUCH SUGAR
GOES IN THAT?

428
00:13:43,306 --> 00:13:44,406
I'M NOT SURE.

429
00:13:44,406 --> 00:13:45,572
IT'S PROBABLY
JUST POURED IN THERE

430
00:13:45,572 --> 00:13:46,706
UNTIL IT'S SWEET ENOUGH.

431
00:13:46,706 --> 00:13:47,606
YEAH, THAT'S SWEET ENOUGH,
ALL RIGHT.

432
00:13:47,606 --> 00:13:47,862
I'LL JUST GO
STRAIGHT TO WATER, PLEASE.

433
00:13:47,862 --> 00:13:49,406
I'LL JUST GO
STRAIGHT TO WATER, PLEASE.

434
00:13:49,406 --> 00:13:51,239
WATER? SURE.
THANK YOU.

435
00:13:51,239 --> 00:13:53,472
HE SAID THE SWEET TEA
IS TOO SWEET.

436
00:13:53,472 --> 00:13:57,372
THAT'S LIKE SOUTHERN TEA,
AND THEY CALL IT SWEET TEA.

437
00:13:57,372 --> 00:14:00,472
IT'S SUPPOSED TO BE SWEET.

438
00:14:00,472 --> 00:14:03,539
THAT'S WHY THEY CALL IT
SWEET TEA.

439
00:14:03,539 --> 00:14:06,339
SO DEPRESSING.

440
00:14:06,339 --> 00:14:08,239
WHAT'S UP THERE?

441
00:14:08,239 --> 00:14:10,406
TWO SECONDS?
WHAT IS THAT BIKE?

442
00:14:10,406 --> 00:14:11,672
WHAT'S THE BIKE
THERE FOR?

443
00:14:11,672 --> 00:14:13,439
THAT'S MS. JEAN'S
EXERCISE BIKE.

444
00:14:13,439 --> 00:14:15,672
THERE'S A GYM HERE?

445
00:14:15,672 --> 00:14:17,239
JUST--NO, JUST HER BIKE.

446
00:14:17,239 --> 00:14:17,862
BUT WHAT'S IT FOR?

447
00:14:17,862 --> 00:14:19,239
BUT WHAT'S IT FOR?

448
00:14:19,239 --> 00:14:22,539
FOR HER, WHEN SHE DOES
HER EXERCISING.

449
00:14:22,539 --> 00:14:25,206
>>I'VE NEVER SEEN
>>ANYTHING LIKE THAT. WOW.

450
00:14:25,206 --> 00:14:26,239
HOW'S THAT, DARLING?

451
00:14:27,706 --> 00:14:29,206
DID SOMEBODY SIT ON THAT?

452
00:14:29,206 --> 00:14:30,506
UH, N--
WHAT HAPPENED?

453
00:14:30,506 --> 00:14:31,806
>>CAME OUT LIKE THAT.
IT CAME OUT LIKE THAT?

454
00:14:31,806 --> 00:14:33,739
YEAH.
YEAH, IT CAME OUT
LIKE THAT.

455
00:14:33,739 --> 00:14:35,672
DID--DID SOMEBODY
SIT ON THAT?

456
00:14:35,672 --> 00:14:36,706
>>NO, SIR.

457
00:14:36,706 --> 00:14:39,472
CAN THE LADY
NOT HAVE A DECENT BUN?

458
00:14:39,472 --> 00:14:41,339
YES, SHE CAN.
SHE CAN.

459
00:14:42,872 --> 00:14:44,706
CRAZY.

460
00:14:44,706 --> 00:14:45,672
WOW.

461
00:14:45,672 --> 00:14:47,606
MS. JEAN!

462
00:14:47,606 --> 00:14:47,862
WHAT IS THIS?

463
00:14:47,862 --> 00:14:49,639
WHAT IS THIS?

464
00:14:49,639 --> 00:14:52,339
PLEASE TELL ME THAT THE BUN
DIDN'T GO OUT LOOKING LIKE THAT.

465
00:14:52,339 --> 00:14:53,706
I JUST--HONEST TO GOODNESS,

466
00:14:53,706 --> 00:14:55,772
I REALLY DIDN'T LOOK--
>>I CANNOT BELIEVE THAT!

467
00:14:55,772 --> 00:14:57,572
>>LOOK AT THAT.

468
00:14:57,572 --> 00:14:58,639
AND THEN Y'ALL BE
TALKING ABOUT IT'S ME.

469
00:14:58,639 --> 00:15:00,406
WOW.

470
00:15:00,406 --> 00:15:01,639
WHO WOULD SEND SOMETHING OUT
THERE LOOKING LIKE THIS?

471
00:15:01,639 --> 00:15:03,572
LOOK AT THAT.
I MEAN, COME ON!

472
00:15:03,572 --> 00:15:05,339
I MEAN, HOW DID IT
GET SMASHED UP THE FIRST TIME?

473
00:15:05,339 --> 00:15:06,439
>>I DON'T KNOW.

474
00:15:06,439 --> 00:15:07,806
HOW CAN SOMEBODY
MISHANDLE BREAD?

475
00:15:07,806 --> 00:15:09,772
WHAT'S GOING ON
IN THAT KITCHEN?

476
00:15:09,772 --> 00:15:11,572
THEY DON'T GIVE A.

477
00:15:11,572 --> 00:15:13,739
THEY JUST SMASH  UP,
PUT IT ON THE SHELF.

478
00:15:13,739 --> 00:15:16,772
THIS IS WHAT I'M DEALING WITH,
BUT IT'S NOT A STAFF PROBLEM.

479
00:15:16,772 --> 00:15:17,862
>>THEY DON'T CARE
>>HOW IT LOOKS!

480
00:15:17,862 --> 00:15:18,306
>>THEY DON'T CARE
>>HOW IT LOOKS!

481
00:15:18,306 --> 00:15:19,739
I DON'T UNDERSTAND
WHY NOBODY DON'T GET IT.

482
00:15:19,739 --> 00:15:20,772
>>I MEAN, COME ON!

483
00:15:20,772 --> 00:15:22,672
WOW.

484
00:15:22,672 --> 00:15:27,306
SHARNEIL, NOW,.

485
00:15:27,306 --> 00:15:29,372
I JUST PUT THE THREE TOGETHER
THAT HE SHOULD GET,

486
00:15:29,372 --> 00:15:30,672
AND YOU WENT
AND GRABBED SOMETHING ELSE.

487
00:15:30,672 --> 00:15:33,306
FIRST OF ALL, YOU TOLD ME
TO GET THIS STUFF READY.

488
00:15:33,306 --> 00:15:35,506
NO, YOU GOT IT LOOKING
LIKE A FLOP PLATE.

489
00:15:35,506 --> 00:15:37,306
YOU SEEN ME WIPING IT OFF,
MS. JEAN.

490
00:15:37,306 --> 00:15:38,739
DON'T GET FRUSTRATED
AND TAKE IT OUT ON ME.

491
00:15:38,739 --> 00:15:41,339
BUT YOU HAVE TO LEARN
THAT YOU DON'T PLACE FOOD UP

492
00:15:41,339 --> 00:15:42,606
>>AND HAND IT TO SOMEBODY
>>ANY KIND OF WAY.

493
00:15:42,606 --> 00:15:43,772
SHOOT.

494
00:15:43,772 --> 00:15:44,639
OH, MY GOSH.

495
00:15:44,639 --> 00:15:47,206
I AM SO UNDERPAID.

496
00:15:47,206 --> 00:15:47,862
IS THAT FOR ME?

497
00:15:47,862 --> 00:15:48,339
IS THAT FOR ME?

498
00:15:48,339 --> 00:15:49,572
YOU.
>>WOW.

499
00:15:49,572 --> 00:15:50,639
ALL RIGHT,
WE HAVE THE RIBS,

500
00:15:50,639 --> 00:15:51,639
AND THE REST
IS COMING OUT.

501
00:15:51,639 --> 00:15:53,272
OKAY, GREAT.
MM-HMM.

502
00:15:56,906 --> 00:15:58,739
HOW IS IT?

503
00:15:58,739 --> 00:16:00,706
THEY HAVE A WEIRD
SALTINESS TO THEM,

504
00:16:00,706 --> 00:16:02,606
ALMOST LIKE THEY'VE
BEEN IN THE BRINE.

505
00:16:02,606 --> 00:16:04,772
WOULD YOU FIND OUT
AND JUST ASK THEM?

506
00:16:04,772 --> 00:16:06,272
SURE.

507
00:16:06,272 --> 00:16:07,372
WHEN YOU THINK OF RIBS

508
00:16:07,372 --> 00:16:08,706
AND THE EXCITEMENT...

509
00:16:08,706 --> 00:16:10,839
THE STICKINESS,
THE DELICIOUSNESS OF IT.

510
00:16:10,839 --> 00:16:12,806
BUT THEY'RE VERY SALTY.

511
00:16:14,272 --> 00:16:15,472
HE SAID THEY'RE SALTY.

512
00:16:15,472 --> 00:16:16,639
IT WAS ALMOST LIKE
THEY WERE IN A BRINE,

513
00:16:16,639 --> 00:16:17,862
AND NOTHING WAS
THAT IMPRESSIVE TO HIM.

514
00:16:17,862 --> 00:16:19,306
AND NOTHING WAS
THAT IMPRESSIVE TO HIM.

515
00:16:20,906 --> 00:16:22,472
THEY TASTE
SALTY TO YOU?

516
00:16:22,472 --> 00:16:23,672
NO.

517
00:16:23,672 --> 00:16:25,739
THIS IS SOUL FOOD,
AND I REALLY DON'T THINK

518
00:16:25,739 --> 00:16:27,572
CHEF RAMSAY KNOW HOW
TO COOK SOUL FOOD.

519
00:16:27,572 --> 00:16:29,439
JUST LIKE I WOULDN'T
KNOW HOW TO MAKE

520
00:16:29,439 --> 00:16:31,439
FOOD THAT BRITISH EAT.

521
00:16:31,439 --> 00:16:33,339
HERE IS THE MAC.

522
00:16:33,339 --> 00:16:34,772
>>IT'S NICE AND HOT?

523
00:16:34,772 --> 00:16:35,872
SIZZLIN'.

524
00:16:35,872 --> 00:16:37,372
OKAY.

525
00:16:37,372 --> 00:16:39,206
SO, SHARNEIL, ARE YOU GONNA
START THE PORK CHOPS?

526
00:16:39,206 --> 00:16:41,672
JUST ONE PORK CHOP?
YEAH, ONE PORK CHOP.

527
00:16:41,672 --> 00:16:42,772
I'M SCARED TO COOK IT.

528
00:16:42,772 --> 00:16:44,806
HERE'S THE MAC AND CHEESE.

529
00:16:44,806 --> 00:16:46,672
WHERE HAS THAT BEEN?
IT'S BUBBLING AWAY.

530
00:16:46,672 --> 00:16:47,862
CAN YOU HEAR THAT?
I...

531
00:16:47,862 --> 00:16:48,339
CAN YOU HEAR THAT?
I...

532
00:16:48,339 --> 00:16:49,339
HAS THAT BEEN
IN THE MICROWAVE?

533
00:16:49,339 --> 00:16:50,339
>>YES.

534
00:16:50,339 --> 00:16:51,639
WHAT, FOR THREE DAYS?

535
00:16:51,639 --> 00:16:53,739
CAN YOU HEAR IT CRACKLING?

536
00:16:55,606 --> 00:16:56,806
YES, I DO.

537
00:16:56,806 --> 00:16:58,672
IT SOUNDED LIKE
THE LITTLE RICE KRISPIE TREATS

538
00:16:58,672 --> 00:17:02,239
WITH THE LITTLE ELVES
AND DIDN'T LOOK THAT GOOD.

539
00:17:02,239 --> 00:17:03,672
>>THANK YOU.
OKAY.

540
00:17:06,806 --> 00:17:07,839
DEPRESSING.

541
00:17:07,839 --> 00:17:08,939
ONE THING THAT SHOULD
ALWAYS STAND OUT

542
00:17:08,939 --> 00:17:10,406
IS A BLOODY GOOD
MAC AND CHEESE,

543
00:17:10,406 --> 00:17:12,372
AND THAT'S JUST BLAND,

544
00:17:12,372 --> 00:17:14,772
OVERCOOKED,
AND JUST DREADFUL.

545
00:17:14,772 --> 00:17:15,839
REALLY BAD.

546
00:17:17,306 --> 00:17:17,862
DON'T COOK IT TOO,
TOO FAST.

547
00:17:17,862 --> 00:17:18,639
DON'T COOK IT TOO,
TOO FAST.

548
00:17:18,639 --> 00:17:20,472
WHEN YOU COOK PORK CHOPS,

549
00:17:20,472 --> 00:17:21,839
YOU GOTTA STAND RIGHT THERE

550
00:17:21,839 --> 00:17:23,639
AND KEEP TURNING
AND KEEP TURNING IT.

551
00:17:23,639 --> 00:17:25,606
MS. JEAN NITPICKS.

552
00:17:25,606 --> 00:17:26,772
YOU JUST WANT TO TELL HER,

553
00:17:26,772 --> 00:17:29,306
"GET THE HELL
OUT OF THE KITCHEN."

554
00:17:29,306 --> 00:17:30,906
>>WHY IS THERE
>>SO MUCH SMOKE?

555
00:17:30,906 --> 00:17:32,206
I DON'T KNOW.

556
00:17:32,206 --> 00:17:33,972
>>MIGHT BE FROM THE GREASE.

557
00:17:33,972 --> 00:17:35,539
>>DAMN.

558
00:17:35,539 --> 00:17:37,906
SOMETHING FLEW IN MY EYE.

559
00:17:37,906 --> 00:17:39,406
DARLING, I'M FINISHED WITH THAT.
THANK YOU.

560
00:17:39,406 --> 00:17:40,672
HOW IS IT?

561
00:17:40,672 --> 00:17:41,872
MAC AND CHEESE,
WELL, OOH, OUCH.

562
00:17:41,872 --> 00:17:43,639
>>IT'S BLAND,
>>THERE'S NO SEASONING.

563
00:17:43,639 --> 00:17:45,539
AND IT'S JUST COOKED TO HELL.

564
00:17:45,539 --> 00:17:47,862
OKAY.

565
00:17:47,862 --> 00:17:48,272
OKAY.

566
00:17:48,272 --> 00:17:50,272
>>HE SAID THE MACARONI
>>AND CHEESE, IT'S BLAND.

567
00:17:50,272 --> 00:17:51,272
>>IT'S WHAT?

568
00:17:51,272 --> 00:17:53,606
IT'S BLAND.

569
00:17:53,606 --> 00:17:54,772
THAT'S GOOD.

570
00:17:54,772 --> 00:17:57,506
TASTE IT.
IT'S REAL GOOD.

571
00:17:57,506 --> 00:18:01,672
I'M NOT GONNA SAY THE MACARONI
IS NOT GOOD WHEN IT IS GOOD.

572
00:18:01,672 --> 00:18:03,539
IS THAT MY PORK CHOP?

573
00:18:03,539 --> 00:18:04,706
YOU NEED ANOTHER
SET OF SILVERWARE?

574
00:18:04,706 --> 00:18:06,539
NO, THAT'S FINE.
THANK YOU, SWEETIE.

575
00:18:06,539 --> 00:18:08,306
HOW SAD DOES THAT LOOK?

576
00:18:08,306 --> 00:18:09,706
HONESTLY, COME ON.

577
00:18:11,472 --> 00:18:14,639
HOW  DEPRESSING
IS THAT?

578
00:18:14,639 --> 00:18:16,939
>>ARE YOU SERIOUS?

579
00:18:16,939 --> 00:18:17,862
COULD Y'ALL PLEASE COME
LOOK AT THE PORK CHOPS, PLEASE?

580
00:18:17,862 --> 00:18:20,639
COULD Y'ALL PLEASE COME
LOOK AT THE PORK CHOPS, PLEASE?

581
00:18:20,639 --> 00:18:22,906
>>HE GOT IT SITTING UP.

582
00:18:24,739 --> 00:18:26,906
IT'S LIKE THE MAP
OF AMERICA.

583
00:18:26,906 --> 00:18:28,839
START ON THE EAST COAST.

584
00:18:28,839 --> 00:18:30,772
THERE'S CALIFORNIA,
WHERE THAT LITTLE DARK SPOT IS.

585
00:18:30,772 --> 00:18:33,706
COME TO CENTRAL, MIDWEST.
THEN WE HAVE SEATTLE.

586
00:18:33,706 --> 00:18:35,472
WE'RE HERE.

587
00:18:35,472 --> 00:18:37,206
PITTSBURGH.

588
00:18:39,639 --> 00:18:41,472
GOD BLESS AMERICA.

589
00:18:42,539 --> 00:18:44,772
OFF, FLY.

590
00:18:45,839 --> 00:18:47,406
SHARNEIL,
DID YOU TASTE IT?

591
00:18:47,406 --> 00:18:47,862
IF HE GOT IT STANDING UP,
THAT MEAN IT'S TOO HARD.

592
00:18:47,862 --> 00:18:49,572
IF HE GOT IT STANDING UP,
THAT MEAN IT'S TOO HARD.

593
00:18:49,572 --> 00:18:51,606
>>I'M NOT THE COOK.

594
00:18:51,606 --> 00:18:52,972
OKAY.

595
00:18:52,972 --> 00:18:54,939
SO I SEE YOU HAD A CHANCE
TO TASTE THE PORK CHOP.

596
00:18:54,939 --> 00:18:55,939
UH-HUH.

597
00:18:55,939 --> 00:18:57,272
>>AND WHAT
>>DID YOU THINK?

598
00:18:57,272 --> 00:18:58,839
>>YEAH, DRY.
>>LIKE A--

599
00:18:58,839 --> 00:19:00,239
A MOUTHFUL OF SAND.

600
00:19:00,239 --> 00:19:01,739
>>IT'S DRIER
>>THAN THE SAHARA DESERT.

601
00:19:01,739 --> 00:19:02,739
ALL RIGHT.

602
00:19:02,739 --> 00:19:04,906
EVEN THE FLY
IS NO LONGER INTERESTED.

603
00:19:04,906 --> 00:19:06,506
OKAY.

604
00:19:06,506 --> 00:19:07,972
IS THERE ANYTHING ELSE YOU
WANTED ME TO GET FOR YOU, OR--

605
00:19:07,972 --> 00:19:09,539
A WHEEL FOR THAT BIKE
OUT THERE.

606
00:19:09,539 --> 00:19:11,239
THAT WAY I CAN GET THE
OUT OF THERE.

607
00:19:13,539 --> 00:19:15,506
>>HE SAID THAT
>>THIS WAS DRY,

608
00:19:15,506 --> 00:19:16,639
LIKE A MOUTHFUL
OF SAND.

609
00:19:16,639 --> 00:19:17,862
HE SAID EVEN THE FLIES
NO LONGER TAKE INTEREST IN IT.

610
00:19:17,862 --> 00:19:20,572
HE SAID EVEN THE FLIES
NO LONGER TAKE INTEREST IN IT.

611
00:19:20,572 --> 00:19:22,239
IS IT DRY?

612
00:19:22,239 --> 00:19:23,472
MM-MMM.

613
00:19:23,472 --> 00:19:25,739
I STILL STAND BY MY FOOD,

614
00:19:25,739 --> 00:19:28,306
BECAUSE I PUT
ALL I HAVE INTO IT.

615
00:19:28,306 --> 00:19:30,639
AND I WORK HARD.

616
00:19:32,906 --> 00:19:33,906
>>OH, DEAR.

617
00:19:33,906 --> 00:19:35,539
DEAR, OH, DEAR, OH, DEAR.

618
00:19:37,539 --> 00:19:39,506
MY LUNCH WAS A JOKE.

619
00:19:40,806 --> 00:19:43,372
AND ANYTHING
CONNECTED TO SOUL,

620
00:19:43,372 --> 00:19:46,406
PASSION, HEART...

621
00:19:46,406 --> 00:19:47,862
YOU'VE ALL
FALLEN OUT OF LOVE.

622
00:19:47,862 --> 00:19:48,739
YOU'VE ALL
FALLEN OUT OF LOVE.

623
00:19:48,739 --> 00:19:53,439
>>I MEAN, HOW CAN A SOUL FOOD
>>RESTAURANT MISS THE STAPLES?

624
00:19:53,439 --> 00:19:56,639
NO RED BEANS, NO BLACK-EYED
PEAS, NO MASHED POTATOES.

625
00:19:56,639 --> 00:19:58,639
THE RIBS, SALTY.

626
00:19:58,639 --> 00:20:00,672
I MEAN, A REAL WEIRD
SALTINESS BECAUSE IT'S LIKE--

627
00:20:00,672 --> 00:20:01,672
WE SEASON THEM UP.

628
00:20:01,672 --> 00:20:02,972
YOU SEASON THEM UP?

629
00:20:02,972 --> 00:20:04,639
SO THEY'RE SALTY,
AND THEN THEY'RE SWEET

630
00:20:04,639 --> 00:20:06,672
AS ANYTHING WITH THAT
BARBEQUE SAUCE ON THERE.

631
00:20:06,672 --> 00:20:08,306
AND THEN PORK CHOP.

632
00:20:08,306 --> 00:20:09,572
I MEAN, I WAS HOLDING OUT
FOR THE PORK CHOP,

633
00:20:09,572 --> 00:20:10,806
AND IT WAS DRY.

634
00:20:10,806 --> 00:20:13,772
THE MAC AND CHEESE, I MEAN,
IT WAS JUST DISAPPOINTING.

635
00:20:13,772 --> 00:20:16,406
I THINK IT WAS GOOD.

636
00:20:17,706 --> 00:20:17,862
I THINK THE MAC AND CHEESE
IS  DISGUSTING.

637
00:20:17,862 --> 00:20:19,772
I THINK THE MAC AND CHEESE
IS  DISGUSTING.

638
00:20:19,772 --> 00:20:21,772
WELL, I DON'T, CHEF.

639
00:20:21,772 --> 00:20:22,739
COME ON!

640
00:20:22,739 --> 00:20:24,739
>>YOU KNOW,
>>THE MACARONI AND CHEESE,

641
00:20:24,739 --> 00:20:27,472
WE HAVEN'T HAD ANY COMPLAINTS
ABOUT IT YET.

642
00:20:27,472 --> 00:20:28,772
NO, 'CAUSE YOU HAVE
NO CUSTOMERS, MY DARLING--

643
00:20:28,772 --> 00:20:30,739
THAT'S WHY.
WE DON'T HAVE ANY CUSTOMERS.

644
00:20:30,739 --> 00:20:32,639
>>THAT'S WHY.

645
00:20:32,639 --> 00:20:35,739
AND YOU WANT MY HELP?

646
00:20:35,739 --> 00:20:36,872
GET A GRIP.

647
00:20:42,639 --> 00:20:46,306
I'M NOT GONNA TAKE TOO MUCH
CRITICISM ABOUT MY FOOD.

648
00:20:46,306 --> 00:20:47,862
ALL RIGHT.
GO ON NOW.

649
00:20:47,862 --> 00:20:48,606
ALL RIGHT.
GO ON NOW.

650
00:20:48,606 --> 00:20:52,339
I TOLD CHEF RAMSAY
I DO WEAR A LOT OF HATS.

651
00:20:52,339 --> 00:20:54,639
AND I FEEL LIKE

652
00:20:54,639 --> 00:20:56,806
IF HE DON'T LIKE
MY FRIED CHICKEN

653
00:20:56,806 --> 00:20:59,639
AND HE DON'T LIKE
MY MACARONI AND CHEESE,

654
00:20:59,639 --> 00:21:01,406
THEN YOU KNOW
WHAT CHEF RAMSAY CAN DO?

655
00:21:01,406 --> 00:21:04,206
HE CAN WEAR ONE OF MY HATS.

656
00:21:04,206 --> 00:21:06,339
AND THAT'S ONE OF 'EM!

657
00:21:06,339 --> 00:21:07,706
THAT'S HOW I FEEL.

658
00:21:14,503 --> 00:21:16,436
IT DIDN'T TAKE LONG
FOR CHEF RAMSAY TO SEE

659
00:21:16,436 --> 00:21:19,403
THAT MS. JEAN
IS IN DENIAL ABOUT HER FOOD.

660
00:21:19,403 --> 00:21:21,503
I'M TELLING Y'ALL
THAT I'M NOT GONNA SIT HERE

661
00:21:21,503 --> 00:21:22,769
AND BE EMBARRASSED TONIGHT.

662
00:21:22,769 --> 00:21:23,836
OOH.

663
00:21:23,836 --> 00:21:25,603
Y'ALL MIGHT AS WELL
GET IT RIGHT.

664
00:21:25,603 --> 00:21:27,003
NOW IT'S TIME TO SEE
HOW THIS RESTAURANT

665
00:21:27,003 --> 00:21:30,503
FUNCTIONS
IN A DINNER SERVICE.

666
00:21:30,503 --> 00:21:33,469
WELCOME TO JEAN'S
SOUTHERN CUISINE.
OH! HELLO.

667
00:21:33,469 --> 00:21:34,969
CHEF RAMSAY, HOW ARE YOU?
I'M WELL,
AND WHO ARE YOU?

668
00:21:34,969 --> 00:21:36,536
THIS IS--
I'M AMELIA.

669
00:21:36,536 --> 00:21:37,836
I'M THE HOSTESS.
YOU'LL SEE ME TODAY.
AMELIA.

670
00:21:37,836 --> 00:21:39,769
EXCELLENT, UM...

671
00:21:39,769 --> 00:21:41,812
AND THAT LOOKS LIKE THE WAITING
ROOM OF A DOCTOR'S CLINIC.

672
00:21:41,812 --> 00:21:42,669
AND THAT LOOKS LIKE THE WAITING
ROOM OF A DOCTOR'S CLINIC.

673
00:21:42,669 --> 00:21:43,903
OKAY, CHEF RAMSAY.
NO?

674
00:21:47,536 --> 00:21:50,003
DON'T YOU THINK?
DOES IT LOOK INVITING?

675
00:21:50,003 --> 00:21:52,036
NO, IT DOESN'T.

676
00:21:52,036 --> 00:21:55,069
I FEEL LIKE I'M ABOUT
TO GET MY TOOTH PULLED.

677
00:21:55,069 --> 00:21:57,569
OH, CUSTOMERS, QUICK.
JEEZ. I'M SORRY, EXCUSE ME.

678
00:21:57,569 --> 00:21:58,769
>>HOW ARE YOU BOTH?

679
00:21:58,769 --> 00:22:01,869
NOW, ARE WE LOOKING
AT A ROOT CANAL ISSUE?

680
00:22:05,536 --> 00:22:06,669
OKAY, AMELIA, COME ON.

681
00:22:06,669 --> 00:22:07,869
THEY'RE--THEY'RE WAITING.

682
00:22:07,869 --> 00:22:09,036
OKAY.

683
00:22:09,036 --> 00:22:10,503
WILL YOU COME WITH ME,
PLEASE?

684
00:22:10,503 --> 00:22:11,812
YES.
THANK YOU.
GOOD LUCK.

685
00:22:11,812 --> 00:22:12,569
YES.
THANK YOU.
GOOD LUCK.

686
00:22:12,569 --> 00:22:14,803
OH, MY GOD, HE IS A MESS.

687
00:22:14,803 --> 00:22:16,869
THE DOCTOR
WILL SEE YOU NOW.

688
00:22:16,869 --> 00:22:20,469
HOLY.

689
00:22:22,069 --> 00:22:24,769
OH, MAN.
HE'S FUNNY.

690
00:22:24,769 --> 00:22:27,469
ALL RIGHT, AND HOW
ARE YOU FOLKS DOING TODAY?
>>GOOD.

691
00:22:27,469 --> 00:22:28,836
I'M MARISSA.
I'LL BE YOUR SERVER.

692
00:22:28,836 --> 00:22:30,469
I'LL DO THE RIBS.

693
00:22:30,469 --> 00:22:31,936
CAN I HAVE
THE FRIED PORK CHOPS?

694
00:22:31,936 --> 00:22:34,169
OKAY.
RIGHT, MIKE, HOW ARE YOU?

695
00:22:34,169 --> 00:22:35,636
OKAY, CHEF.

696
00:22:35,636 --> 00:22:37,969
SO ORDERS COME IN.
WHERE DO THE ORDERS GO?

697
00:22:37,969 --> 00:22:39,403
THE SLIPS,
WHEN THE ORDERS COME,

698
00:22:39,403 --> 00:22:41,036
THEY PUT 'EM ON THE MAGNET.

699
00:22:41,036 --> 00:22:41,812
ON THERE?

700
00:22:41,812 --> 00:22:43,069
ON THERE?

701
00:22:43,069 --> 00:22:44,669
>>ALL UP ON
>>THE REFRIGERATOR, CHEF.

702
00:22:44,669 --> 00:22:48,403
SO YOU JUST STICK THEM
ON THERE, THAT'S IT?

703
00:22:48,403 --> 00:22:49,436
>>YES, CHEF.

704
00:22:49,436 --> 00:22:50,869
>>WOW.

705
00:22:50,869 --> 00:22:52,936
THIS IS JUST INSANE.

706
00:22:52,936 --> 00:22:54,703
ALL RIGHT, 'CAUSE, SHARNEIL,
THIS IS WHAT WE'RE GONNA DO.

707
00:22:54,703 --> 00:22:56,003
WE'RE GONNA GET THESE ORDERS
OUT OF HERE, OKAY?

708
00:22:56,003 --> 00:22:57,503
FOLLOW MY LEAD, OKAY?

709
00:22:57,503 --> 00:23:01,836
NO, WE'RE ALL DOING
OUR OWN TICKET...

710
00:23:01,836 --> 00:23:03,969
'CAUSE WE GET CONFUSED
>>WHEN WE SHARE THE SAME TICKET.

711
00:23:03,969 --> 00:23:05,869
>>I'LL DO A TICKET,
>>YOU DO A TICKET.

712
00:23:05,869 --> 00:23:07,636
>>I'LL DO A TICKET, YOU DO--
>>WE CAN'T DO THE SAME TICKET.

713
00:23:07,636 --> 00:23:08,969
THE ORDERS GOTTA GET OUT.

714
00:23:08,969 --> 00:23:11,169
WE GOTTA GET THE ORDERS OUT.
NO "CALM DOWN."

715
00:23:11,169 --> 00:23:11,812
>>ORDERS NEED TO GO OUT.

716
00:23:11,812 --> 00:23:12,836
>>ORDERS NEED TO GO OUT.

717
00:23:12,836 --> 00:23:14,103
I'VE WORKED IN QUITE A FEW
RESTAURANTS.

718
00:23:14,103 --> 00:23:16,169
I'VE NEVER SEEN A RESTAURANT
RUN LIKE THIS IN MY ENTIRE LIFE.

719
00:23:16,169 --> 00:23:18,469
THE KITCHEN STAFF DOESN'T KNOW
HOW TO RUN A KITCHEN.

720
00:23:18,469 --> 00:23:19,603
AND I DON'T THINK
THAT MS. JEAN

721
00:23:19,603 --> 00:23:20,969
FULLY KNOWS
HOW TO RUN A RESTAURANT.

722
00:23:20,969 --> 00:23:24,503
SO THE END RESULT IS JUST
COMPLETE AND UTTER CHAOS.

723
00:23:24,503 --> 00:23:26,903
CATFISH IS UP.
OOH, LORD!

724
00:23:26,903 --> 00:23:29,969
SOMEHOW, THIS
DISORGANIZED KITCHEN

725
00:23:29,969 --> 00:23:31,603
HAS MANAGED
TO GET THE FOOD OUT.

726
00:23:32,969 --> 00:23:34,069
THANK YOU.

727
00:23:34,069 --> 00:23:36,969
UNFORTUNATELY...

728
00:23:36,969 --> 00:23:39,969
THE CUSTOMERS ARE FINDING
LITTLE TO CHEER ABOUT.

729
00:23:39,969 --> 00:23:41,569
IS EVERYTHING OKAY?

730
00:23:41,569 --> 00:23:41,812
THE PORK CHOPS FEEL LIKE
THEY'VE BEEN COOKED

731
00:23:41,812 --> 00:23:42,803
THE PORK CHOPS FEEL LIKE
THEY'VE BEEN COOKED

732
00:23:42,803 --> 00:23:43,803
FOR, LIKE, FIVE HOURS.

733
00:23:43,803 --> 00:23:46,103
OKAY.
THANKS.

734
00:23:46,103 --> 00:23:47,669
WHAT'S WRONG?

735
00:23:47,669 --> 00:23:49,903
>>HE SAID THE PORK CHOPS
>>WERE OVERDONE.

736
00:23:49,903 --> 00:23:52,169
>>I MEAN, THAT IS JUST, UH... MAN.

737
00:23:52,169 --> 00:23:54,103
>>SOUL FOOD?

738
00:23:54,103 --> 00:23:56,136
I WOULDN'T SERVE THAT
ON  DEATH ROW.

739
00:23:56,136 --> 00:23:57,803
THE FOOD IS NOT
COMING OUT RIGHT.

740
00:23:57,803 --> 00:24:01,036
>>WE NEED THE FOOD
>>TO GET OUT HERE--LET'S GO!

741
00:24:01,036 --> 00:24:02,769
NO MORE.
LET'S GO.

742
00:24:04,603 --> 00:24:05,669
WOW.

743
00:24:05,669 --> 00:24:07,036
WHY IS THIS
SO DEPRESSING? DAMN.

744
00:24:11,536 --> 00:24:11,812
SO YOU'RE ON YOUR CELL PHONE
WHEN YOU'RE WORKING?
GOTTA GO.

745
00:24:11,812 --> 00:24:13,803
SO YOU'RE ON YOUR CELL PHONE
WHEN YOU'RE WORKING?
GOTTA GO.

746
00:24:13,803 --> 00:24:14,836
YEAH, BUT I'M...
IS THAT...

747
00:24:14,836 --> 00:24:16,069
NO?
YES, SIR, I AM.

748
00:24:16,069 --> 00:24:17,603
YOU'RE ON THE PHONE?
I'M ON THE PHONE.

749
00:24:17,603 --> 00:24:19,969
THAT'S EXACTLY THAT.
UM...
YOU'RE RIGHT.

750
00:24:19,969 --> 00:24:21,836
ANY REASON WHY?
NOT INTERESTED? UH...

751
00:24:21,836 --> 00:24:24,769
WELL, BECAUSE THERE WAS
NO CUSTOMERS OUT HERE.

752
00:24:24,769 --> 00:24:27,436
YEAH? JUST ASKING.
YOU KNOW, SHE'S RIGHT.

753
00:24:27,436 --> 00:24:28,836
THE STAFF DON'T GIVE A ,
AND THEY'RE ALWAYS ON THE PHONE.

754
00:24:28,836 --> 00:24:30,469
I WALK OUT,
AND YOU'RE ON YOUR PHONE.

755
00:24:30,469 --> 00:24:32,869
OH, SHE'S TALKING ABOUT
THE PEOPLE IN THE KITCHEN.

756
00:24:32,869 --> 00:24:34,669
OH. NO, I'M TALKING
ABOUT YOU ON THE PHONE.

757
00:24:34,669 --> 00:24:35,669
YES, I'M GUILTY.

758
00:24:35,669 --> 00:24:36,669
YEAH, THERE YOU GO.

759
00:24:36,669 --> 00:24:37,869
I WANT TO GET
STRAIGHT TO THE POINT.

760
00:24:37,869 --> 00:24:39,903
OKAY.
SO WHY DO YOU
THINK IT'S NECESSARY

761
00:24:39,903 --> 00:24:41,812
TO BE ON YOUR PHONE
IN THE MIDDLE OF SERVICE?

762
00:24:41,812 --> 00:24:41,903
TO BE ON YOUR PHONE
IN THE MIDDLE OF SERVICE?

763
00:24:41,903 --> 00:24:44,403
I'M WORKING.
I CAN SEE OUT THE WINDOW.

764
00:24:44,403 --> 00:24:47,169
IF SOMEBODY COMES,
I CAN SEE THEM.

765
00:24:47,169 --> 00:24:48,903
RIGHT, AMELIA?
OH, GOD.

766
00:24:48,903 --> 00:24:50,869
WHEN WE SEE SOMEBODY,
YOU GO OVER THERE AND GET 'EM.

767
00:24:50,869 --> 00:24:52,636
WOW.
>>I CAN SEE
>>OUT THE WINDOW, CHEF.

768
00:24:52,636 --> 00:24:53,936
THEY CAN SEE OUT THE WINDOW.

769
00:25:01,536 --> 00:25:02,869
YES, CHEF.

770
00:25:02,869 --> 00:25:04,736
DID YOU HEAR THE CHEF
COME OUT HERE AND FUSS AT ME?

771
00:25:04,736 --> 00:25:06,536
DID YOU HEAR IT?
YEAH.

772
00:25:06,536 --> 00:25:07,736
>>HE CAME OUT AND HE SAID,

773
00:25:07,736 --> 00:25:09,169
"OH, YOU'RE
>>ON YOUR CELL PHONE."

774
00:25:09,169 --> 00:25:10,669
HE SAID, "YOU JUST
DON'T GIVE A."

775
00:25:10,669 --> 00:25:11,803
I SAID, "YES, I DO."

776
00:25:11,803 --> 00:25:11,812
I SAID, "THERE'S NOBODY"--
UH-OH.

777
00:25:11,812 --> 00:25:13,836
I SAID, "THERE'S NOBODY"--
UH-OH.

778
00:25:13,836 --> 00:25:15,869
SECOND TIME ON YOUR PHONE.

779
00:25:15,869 --> 00:25:17,736
CHEF!
NO, NO, NO, NO, NO.

780
00:25:17,736 --> 00:25:20,536
RIGHT NOW THIS LADY HAS GOT
THE WORLD ON SHOULDERS,

781
00:25:20,536 --> 00:25:22,036
AND THE FIRST THING
SHE TOLD ME THIS MORNING

782
00:25:22,036 --> 00:25:24,036
WAS THE FACT THAT HER STAFF
ARE ON THE PHONE

783
00:25:24,036 --> 00:25:26,903
WHILST THE DINING ROOM
IS FULL.

784
00:25:26,903 --> 00:25:28,736
AND YOU'VE BEEN
ON THERE TWICE NOW.

785
00:25:28,736 --> 00:25:32,036
>>IT'S SO UNFAIR FOR YOU
>>TO GO BACK ON YOUR PHONE.

786
00:25:32,036 --> 00:25:33,736
I'M A VOLUNTEER.

787
00:25:33,736 --> 00:25:35,669
LET'S MAKE THAT
VERY CLEAR.

788
00:25:35,669 --> 00:25:37,703
EVEN IF YOU VOLUNTEER,
YOU HAVE TO FOLLOW THE RULES.

789
00:25:37,703 --> 00:25:40,903
I MEAN, I CAN'T BE UP HERE
TO SEE WHAT YOU GUYS ARE DOING,

790
00:25:40,903 --> 00:25:41,812
WHAT ARE WE--
TO HOPE THAT YOU'RE DOING--

791
00:25:41,812 --> 00:25:42,569
WHAT ARE WE--
TO HOPE THAT YOU'RE DOING--

792
00:25:42,569 --> 00:25:44,036
I TOLD YOU...
I'M RUNNING BACK AND FORTH.

793
00:25:44,036 --> 00:25:45,836
IF YOU NEEDED HELP
IN THE DINING ROOM,

794
00:25:45,836 --> 00:25:46,869
I'D BE HAPPY TO DO THAT.
YOU COULD COME BACK.

795
00:25:46,869 --> 00:25:47,903
THERE'S TWO PEOPLE UP HERE.

796
00:25:47,903 --> 00:25:49,636
YOU TOLD ME
NOT TO LEAVE MY POST.

797
00:25:49,636 --> 00:25:50,869
THAT'S MY JOB.
COME BACK AND ASK.

798
00:25:50,869 --> 00:25:53,103
ONLY TIME I ASKED YOU
NOT TO LEAVE THE FRONT

799
00:25:53,103 --> 00:25:55,169
IS WHEN SHE WASN'T HERE!

800
00:25:55,169 --> 00:25:57,069
>>- THAT IS NOT TRUE.
- AND THAT'S.

801
00:25:57,069 --> 00:25:58,803
THAT IS!

802
00:25:58,803 --> 00:26:00,136
YOU GOING HOME?
>>YES.

803
00:26:00,136 --> 00:26:01,136
BYE.
BYE.

804
00:26:02,469 --> 00:26:03,969
MS. JEAN, SOMEBODY NEED
TO BE RUNG OUT.

805
00:26:03,969 --> 00:26:05,436
YEAH, SHE CAN DO IT.

806
00:26:05,436 --> 00:26:06,869
SHE CAN DO IT ALL.

807
00:26:06,869 --> 00:26:07,869
I'M DONE.

808
00:26:09,469 --> 00:26:11,812
YOU PAY ME
WITH CHICKEN WINGS? PLEASE.

809
00:26:11,812 --> 00:26:11,903
YOU PAY ME
WITH CHICKEN WINGS? PLEASE.

810
00:26:11,903 --> 00:26:14,536
JUST A MINUTE, LET ME GET
SOMEBODY TO RING YOU UP.

811
00:26:14,536 --> 00:26:15,936
BYE.

812
00:26:17,669 --> 00:26:18,969
THAT'S WHAT I'M SAYING, CHEF.
I CAN'T BE EVERYWHERE.

813
00:26:18,969 --> 00:26:21,469
THEY KNOW NOT TO DO THAT,
AND THEY DO IT ANYWAY.

814
00:26:21,469 --> 00:26:22,503
>>THEY DON'T CARE.

815
00:26:22,503 --> 00:26:23,669
THEY KNOW BETTER.
THEY KNOW.

816
00:26:23,669 --> 00:26:25,103
I TELL THEM THAT
ALL THE TIME.

817
00:26:25,103 --> 00:26:27,003
CAN I GET YOU GUYS
SOME MORE SWEET TEA?

818
00:26:29,503 --> 00:26:30,903
OKAY, DO YOU WANT ME
TO TAKE IT BACK?
YEAH.

819
00:26:30,903 --> 00:26:32,869
I'LL GET YOU GUYS
SOME NEW ONES, OKAY?

820
00:26:32,869 --> 00:26:34,436
>>OKAY, GUYS.

821
00:26:34,436 --> 00:26:35,969
OH, NO.
WHAT'S WRONG?

822
00:26:35,969 --> 00:26:38,003
THE CHICKEN WAS DRY.

823
00:26:38,003 --> 00:26:39,903
OH, MY GOD.

824
00:26:39,903 --> 00:26:41,669
CHEF MIKE,
HOW OLD IS THAT?

825
00:26:41,669 --> 00:26:41,812
IS THAT LEFT OVER
FROM LUNCH?
YEAH.

826
00:26:41,812 --> 00:26:44,103
IS THAT LEFT OVER
FROM LUNCH?
YEAH.

827
00:26:44,103 --> 00:26:45,803
THAT'S NOT FROM TONIGHT?
THAT'S OLD, CHEF.

828
00:26:45,803 --> 00:26:47,469
HOW DOES CHICKEN
GET THAT DRY?

829
00:26:47,469 --> 00:26:48,836
I GUESS FROM BEING
UNDER THE LIGHTS, CHEF.

830
00:26:52,469 --> 00:26:54,503
>>HAVE A LITTLE TASTE.

831
00:26:54,503 --> 00:26:56,636
IT'S DRY.
DRY--IT'S DRY, CHEF.

832
00:26:56,636 --> 00:26:57,936
>>IT IS.

833
00:26:59,803 --> 00:27:02,069
BUT YOU'RE JUST
YOURSELVES.

834
00:27:02,069 --> 00:27:04,736
YOU DON'T NEED ME
TO TELL YOU

835
00:27:04,736 --> 00:27:06,069
THAT YOU'RE
COMPLETELY UPSIDE DOWN.

836
00:27:06,069 --> 00:27:09,669
YOU'RE SERVING LUNCHTIME'S
CHICKEN, AND IT'S DRY.

837
00:27:09,669 --> 00:27:11,169
WHO'S PAYING
FOR THIS, MIKE?

838
00:27:11,169 --> 00:27:11,812
I AM.

839
00:27:11,812 --> 00:27:12,869
I AM.

840
00:27:16,936 --> 00:27:19,003
AND DO YOU HAVE EXTRA MONEY
TO DO THIS?

841
00:27:19,003 --> 00:27:20,936
NO, I DO NOT.
>>NOT AT ALL, CHEF.

842
00:27:20,936 --> 00:27:22,569
AND, I MEAN,
IT HAS TO STOP.

843
00:27:22,569 --> 00:27:23,836
IT REALLY HAS TO STOP.

844
00:27:23,836 --> 00:27:26,036
YOU ALL REALLY HAVE TO LEARN
TO FOLLOW INSTRUCTIONS.

845
00:27:26,036 --> 00:27:28,036
IT'S JUST THAT SIMPLE.

846
00:27:28,036 --> 00:27:30,503
YOU GOTTA HAVE THAT PASSION
FOR THE FOOD.

847
00:27:30,503 --> 00:27:32,803
YOU CANNOT CONTINUE
TO SEND FOOD OUT LIKE THIS,

848
00:27:32,803 --> 00:27:34,903
'CAUSE IT'S MY ASS
ON THE LINE!

849
00:27:34,903 --> 00:27:37,969
MY ASS ON THE LINE!

850
00:27:37,969 --> 00:27:39,536
>>NOBODY ELSE.

851
00:27:39,536 --> 00:27:41,036
THE RESTAURANT
IS FALLING APART.

852
00:27:41,036 --> 00:27:41,812
I CAN'T AFFORD IT!

853
00:27:41,812 --> 00:27:42,936
I CAN'T AFFORD IT!

854
00:27:42,936 --> 00:27:45,969
THIS IS MY WHOLE LIFE!

855
00:27:45,969 --> 00:27:47,936
THIS IS ALL I HAVE,

856
00:27:47,936 --> 00:27:49,903
>>AND IT'S GOING TO HELL!

857
00:27:49,903 --> 00:27:51,836
I MEAN, IT'S--IT'S PAIN!

858
00:27:51,836 --> 00:27:53,936
IT'S KILLING ME!

859
00:27:53,936 --> 00:27:56,803
IT'S TEARING ME APART
TO KNOW THIS IS HAPPENING!

860
00:27:56,803 --> 00:28:01,736
I CAN'T CONTINUE
TO DO IT NO MORE!

861
00:28:05,936 --> 00:28:09,136
IT'S VERY EMBARRASSING!

862
00:28:09,136 --> 00:28:11,636
I CAN'T BE EVERYWHERE.

863
00:28:11,636 --> 00:28:11,812
I CAN'T BE
AT THE FRONT DESK,

864
00:28:11,812 --> 00:28:13,103
I CAN'T BE
AT THE FRONT DESK,

865
00:28:13,103 --> 00:28:15,603
WATCHING PEOPLE
ON THE TELEPHONE.

866
00:28:15,603 --> 00:28:18,836
AND I COME BACK HERE AND MY FOOD
IS NOT GOING OUT RIGHT.

867
00:28:18,836 --> 00:28:21,103
>>I CAN'T DO IT BY MYSELF!

868
00:28:40,086 --> 00:28:41,986
AFTER A DINNER SERVICE
THAT IS FRAUGHT WITH PROBLEMS

869
00:28:41,986 --> 00:28:43,186
WITH THE STAFF...

870
00:28:43,186 --> 00:28:44,219
YOU GOING HOME?
YES.

871
00:28:44,219 --> 00:28:45,219
BYE.
BYE.

872
00:28:45,219 --> 00:28:46,719
AND THE KITCHEN...

873
00:28:46,719 --> 00:28:50,019
YOU'RE SERVING LUNCHTIME'S
CHICKEN, AND IT'S DRY.

874
00:28:50,019 --> 00:28:53,286
MS. JEAN HAS REACHED
HER BREAKING POINT.

875
00:28:53,286 --> 00:28:56,352
I CAN'T CONTINUE
TO DO IT NO MORE!

876
00:29:11,486 --> 00:29:13,052
CRY.

877
00:29:13,052 --> 00:29:14,686
CRY. COME ON, CRY.

878
00:29:14,686 --> 00:29:16,186
KEEP IT STRONG, LORD.

879
00:29:16,186 --> 00:29:17,686
KEEP IT STRONG.

880
00:29:17,686 --> 00:29:19,386
COME ON NOW.

881
00:29:19,386 --> 00:29:22,452
YOU KNOW YOU GOT--
YOU KNOW I GOT YOUR BACK.

882
00:29:22,452 --> 00:29:24,452
GOD LOVES YOU,
AND SO DO I.

883
00:29:32,619 --> 00:29:35,252
SIT DOWN.
TOUGH DAY.

884
00:29:35,252 --> 00:29:36,686
YES, CHEF.

885
00:29:36,686 --> 00:29:36,798
JEAN, I TOTALLY
GET IT.

886
00:29:36,798 --> 00:29:38,252
JEAN, I TOTALLY
GET IT.

887
00:29:38,252 --> 00:29:43,286
I FEEL FOR YOU,
BUT THE SYSTEM IS HORRENDOUS.

888
00:29:43,286 --> 00:29:45,119
>>IT IS.

889
00:29:45,119 --> 00:29:46,386
YET NO ONE SEEMS TO CARE.

890
00:29:46,386 --> 00:29:48,252
OKAY.
I DO CARE.

891
00:29:48,252 --> 00:29:49,252
I CARE.

892
00:29:49,252 --> 00:29:50,686
I DO AS WELL.
I SWEAR I DO.

893
00:29:50,686 --> 00:29:53,086
>>BUT WE HAVE
>>TO WORK TOGETHER.

894
00:29:53,086 --> 00:29:54,419
AND I NEED YOUR HELP.

895
00:29:54,419 --> 00:29:55,986
>>AND I'M WILLING TO,
>>LIKE I SAID.

896
00:29:55,986 --> 00:29:57,519
I'M WILLING TO DO WHATEVER.

897
00:29:57,519 --> 00:30:01,352
BUT SOMETIMES IT BECOMES HARD
WHEN I REALLY SAY

898
00:30:01,352 --> 00:30:05,352
I NEED YOU TO DO SOMETHING,
AND IT DOESN'T GET DONE.

899
00:30:05,352 --> 00:30:06,798
>>BUT THE SYSTEM
>>THEY'RE WORKING AGAINST

900
00:30:06,798 --> 00:30:08,086
>>BUT THE SYSTEM
>>THEY'RE WORKING AGAINST

901
00:30:08,086 --> 00:30:13,019
IS YOURS,
AND THE SYSTEM IS BAD.

902
00:30:13,019 --> 00:30:15,186
>>LET ME TELL YOU, TOMORROW,

903
00:30:15,186 --> 00:30:17,286
I WANT TO SEE
A BIT OF AN EFFORT, OKAY?

904
00:30:17,286 --> 00:30:19,386
THE THREE OF YOU TOGETHER.

905
00:30:19,386 --> 00:30:20,519
OKAY.

906
00:30:20,519 --> 00:30:22,019
GOOD NIGHT.

907
00:30:22,019 --> 00:30:23,652
ALL RIGHT, CHEF.
MS. JEAN.

908
00:30:23,652 --> 00:30:25,386
I'LL SEE YOU TOMORROW.
OKAY.

909
00:30:28,286 --> 00:30:30,619
IN THE COMMUNITY OF WILKINSBURG,

910
00:30:30,619 --> 00:30:33,219
MS. JEAN'S REPUTATION
HAS BEEN TARNISHED.

911
00:30:33,219 --> 00:30:35,352
GOOD MORNING.
PLEASE, TAKE A SEAT.

912
00:30:35,352 --> 00:30:36,798
AND BEFORE CHEF RAMSAY
CAN MOVE FORWARD

913
00:30:36,798 --> 00:30:38,019
AND BEFORE CHEF RAMSAY
CAN MOVE FORWARD

914
00:30:38,019 --> 00:30:39,652
WITH ANY CHANGES
TO THE RESTAURANT,

915
00:30:39,652 --> 00:30:42,652
HE NEEDS JEAN TO FULLY
UNDERSTAND THIS ISSUE.

916
00:30:42,652 --> 00:30:44,219
OKAY, MS. JEAN.

917
00:30:44,219 --> 00:30:46,452
>>THERE'S A LOT OF LOVE FOR YOU
>>IN YOUR COMMUNITY.

918
00:30:46,452 --> 00:30:48,019
YES.

919
00:30:48,019 --> 00:30:50,119
>>UNFORTUNATELY,
>>THAT POSITIVITY

920
00:30:50,119 --> 00:30:53,186
IS NOT SHARED BY EVERYBODY.

921
00:30:53,186 --> 00:30:57,319
SO IT IS TIME
FOR THE WORLD PREMIERE

922
00:30:57,319 --> 00:30:59,652
OF >>THE OTHER SIDE
>>OF MS. JEAN.

923
00:31:00,719 --> 00:31:02,652
ROLL IT, GUYS.

924
00:31:02,652 --> 00:31:04,619
OH, MY GOSH..

925
00:31:08,486 --> 00:31:10,252
>>MS. JEAN IS REALLY MEAN.

926
00:31:10,252 --> 00:31:13,152
HER CUSTOMER SERVICE
REALLY SUCKS.

927
00:31:13,152 --> 00:31:15,019
>>JUST RUDE.

928
00:31:15,019 --> 00:31:16,519
WE JUST HAD A REALLY BAD
EXPERIENCE.

929
00:31:16,519 --> 00:31:19,219
>>SHE'S NOT REALLY
>>CUSTOMER ORIENTED.

930
00:31:19,219 --> 00:31:21,119
SHE DOESN'T CARE.

931
00:31:21,119 --> 00:31:22,286
SHE NEEDS TO WORK
ON HER ATTITUDE.

932
00:31:22,286 --> 00:31:23,552
SHE'S MEAN.

933
00:31:23,552 --> 00:31:25,252
I TOLD HER I'LL NEVER
COME IN HERE,

934
00:31:25,252 --> 00:31:27,019
AND I WON'T SEND NONE
OF MY CUSTOMERS IN HERE

935
00:31:27,019 --> 00:31:28,219
TO YOU, EVER AGAIN.

936
00:31:28,219 --> 00:31:31,486
BECAUSE I DON'T DESERVE
TO BE TREATED LIKE THAT.

937
00:31:31,486 --> 00:31:33,252
>>MS. JEAN, REMEMBER THIS.

938
00:31:33,252 --> 00:31:36,086
IT TAKES YEARS
TO GET A CUSTOMER,

939
00:31:36,086 --> 00:31:36,798
AND IT TAKES A SECOND
TO LOSE ONE.

940
00:31:36,798 --> 00:31:37,619
AND IT TAKES A SECOND
TO LOSE ONE.

941
00:31:37,619 --> 00:31:40,252
AND YOU LOST ONE IN ME.

942
00:31:40,252 --> 00:31:41,252
>>WOW.

943
00:31:41,252 --> 00:31:43,452
JEAN, HOW DO YOU
EXPLAIN THIS?

944
00:31:45,286 --> 00:31:48,252
>>YOU HAVE A TENDENCY
>>TO TALK TO YOUR CUSTOMERS

945
00:31:48,252 --> 00:31:50,186
THE SAME WAY YOU
TALK TO YOUR STAFF.

946
00:31:50,186 --> 00:31:52,086
AND AS SOON AS ANYONE
IN THE BUSINESS

947
00:31:52,086 --> 00:31:54,119
STOPS RESPECTING
THEIR CUSTOMERS,

948
00:31:54,119 --> 00:31:55,619
IT'S TIME
TO CLOSE THE DOORS.

949
00:31:55,619 --> 00:31:59,186
AND IF YOU DON'T, THEY WILL
CLOSE YOUR RESTAURANT FOR YOU.

950
00:31:59,186 --> 00:32:01,452
>>THERE NEEDS TO BE
>>AN ATTITUDE ADJUSTMENT,

951
00:32:01,452 --> 00:32:05,986
BUT NOT JUST
BY MS. JEAN, BY EVERYBODY.

952
00:32:05,986 --> 00:32:06,798
>>MY BIG QUESTION TO YOU--
>>ARE YOU PREPARED TO CHANGE?

953
00:32:06,798 --> 00:32:09,286
>>MY BIG QUESTION TO YOU--
>>ARE YOU PREPARED TO CHANGE?

954
00:32:09,286 --> 00:32:11,086
ARE YOU COMMITTED?

955
00:32:11,086 --> 00:32:12,986
YES.
>>YES, CHEF.

956
00:32:12,986 --> 00:32:13,986
MS. JEAN?

957
00:32:13,986 --> 00:32:14,986
YES, CHEF.

958
00:32:14,986 --> 00:32:16,219
>>GOOD.

959
00:32:16,219 --> 00:32:17,519
>>I AM ANXIOUS TO MAKE

960
00:32:17,519 --> 00:32:19,752
SOME SUBSTANTIAL CHANGES.

961
00:32:19,752 --> 00:32:22,486
OKAY?
SEE YOU SHORTLY.

962
00:32:22,486 --> 00:32:25,119
OKAY, CHEF.

963
00:32:27,319 --> 00:32:30,086
ARE YOU OKAY,
MS. JEAN?

964
00:32:30,086 --> 00:32:32,119
I FEEL HURT.

965
00:32:32,119 --> 00:32:34,752
I HAD NO KNOWLEDGE
THAT THESE PEOPLE FELT

966
00:32:34,752 --> 00:32:36,519
THAT I HAD BEEN MEAN TO THEM.

967
00:32:36,519 --> 00:32:36,798
I WANT TO MAKE IT RIGHT,

968
00:32:36,798 --> 00:32:38,986
I WANT TO MAKE IT RIGHT,

969
00:32:38,986 --> 00:32:40,586
AND I WILL FIGHT
TO MAKE IT RIGHT.

970
00:32:45,486 --> 00:32:48,552
WITH MS. JEAN NOW REALIZING
THE DAMAGE SHE HAS DONE,

971
00:32:48,552 --> 00:32:51,586
CHEF RAMSAY MOVES ON
TO REPAIRING HER REPUTATION.

972
00:32:51,586 --> 00:32:53,986
HE HAS GATHERED
FORMER DINERS,

973
00:32:53,986 --> 00:32:56,619
AND NOW IT'S UP TO MS. JEAN
TO DO THE REST.

974
00:32:56,619 --> 00:32:58,686
I APPRECIATE ALL OF YOU
BEING HERE,

975
00:32:58,686 --> 00:33:02,419
AND I WANT TO APOLOGIZE
FOR ANYONE THAT HAS BEEN

976
00:33:02,419 --> 00:33:05,986
IN MY RESTAURANT AND HAVEN'T
BEEN TREATED NICE BY ME.

977
00:33:05,986 --> 00:33:06,798
'CAUSE I REALLY APPRECIATE YOU
FROM MY HEART.

978
00:33:06,798 --> 00:33:08,486
'CAUSE I REALLY APPRECIATE YOU
FROM MY HEART.

979
00:33:08,486 --> 00:33:10,219
AND I CAN'T DO IT
WITHOUT YOU.

980
00:33:10,219 --> 00:33:14,052
I REALLY, REALLY NEED YOU.

981
00:33:14,052 --> 00:33:15,719
AND I'M GONNA GUARANTEE
YOU WILL NOT BE SERVED

982
00:33:15,719 --> 00:33:17,586
WITHOUT A SMILE.

983
00:33:17,586 --> 00:33:20,319
YOU'RE LOOKING
AT THE NEW MS. JEAN.

984
00:33:20,319 --> 00:33:24,186
I WAS GIVEN ANOTHER CHANCE TO
MAKE IT RIGHT WITH MY CUSTOMERS.

985
00:33:24,186 --> 00:33:27,186
AND I'M JUST--
I'M JUST SO HAPPY.

986
00:33:27,186 --> 00:33:28,352
I'M SO HAPPY.

987
00:33:28,352 --> 00:33:30,086
I LOVE YOU GUYS.
LOVE YOU TOO.

988
00:33:30,086 --> 00:33:31,286
AWW.

989
00:33:31,286 --> 00:33:32,352
COMING UP...

990
00:33:32,352 --> 00:33:34,186
WHERE THE HELL IS MARISSA?

991
00:33:34,186 --> 00:33:36,019
CHEF RAMSAY
RELAUNCHES MS. JEAN'S.

992
00:33:36,019 --> 00:33:36,798
I WANT TO LEAVE.

993
00:33:36,798 --> 00:33:37,386
I WANT TO LEAVE.

994
00:33:37,386 --> 00:33:39,086
BUT WILL MS. JEAN
AND HER STAFF

995
00:33:39,086 --> 00:33:41,186
BE ABLE TO HANDLE
THE NUMEROUS CHANGES?

996
00:33:41,186 --> 00:33:42,619
THIS IS A DISASTER.

997
00:33:42,619 --> 00:33:45,186
IT'S A NIGHT THAT IS TEETERING
ON DISASTER.

998
00:33:45,186 --> 00:33:46,586
STOP!
EVERYBODY STOP!

999
00:33:54,735 --> 00:33:56,135
WITH MS. JEAN'S REPUTATION

1000
00:33:56,135 --> 00:33:58,302
ALREADY ON THE MEND
IN THE COMMUNITY,

1001
00:33:58,302 --> 00:33:59,902
CHEF RAMSAY MOVES FORWARD

1002
00:33:59,902 --> 00:34:04,302
WITH ONE OF HIS BIGGEST
MAKEOVERS EVER.

1003
00:34:04,302 --> 00:34:05,235
GOOD MORNING.

1004
00:34:05,235 --> 00:34:07,135
GOOD MORNING, CHEF!

1005
00:34:07,135 --> 00:34:08,835
LADIES, ARE YOU
READY TO SEE...

1006
00:34:08,835 --> 00:34:10,169
OH, MY GOSH.

1007
00:34:10,169 --> 00:34:11,702
>>THE NEW MS. JEAN'S
>>SOUTHERN CUISINE?

1008
00:34:11,702 --> 00:34:13,302
LET'S GO!
OH, MY GOSH.

1009
00:34:13,302 --> 00:34:15,102
>>COME IN, PLEASE.

1010
00:34:15,102 --> 00:34:18,302
OHH, MY GOSH!

1011
00:34:19,969 --> 00:34:20,820
>>IT'S A MIRACLE!

1012
00:34:20,820 --> 00:34:22,235
>>IT'S A MIRACLE!

1013
00:34:22,235 --> 00:34:24,169
>>MS. JEAN.

1014
00:34:24,169 --> 00:34:26,069
COME HERE, BABY.

1015
00:34:26,069 --> 00:34:27,835
OHH. MWAH!

1016
00:34:27,835 --> 00:34:29,135
COME ON.

1017
00:34:29,135 --> 00:34:31,302
THIS IS THE SOUL
RIGHT HERE.

1018
00:34:31,302 --> 00:34:34,902
>>NOW, THIS PLACE IS GORGEOUS!

1019
00:34:34,902 --> 00:34:37,269
IT IS GORGEOUS!
OH, MY GOSH!

1020
00:34:37,269 --> 00:34:39,969
GONE ARE THOSE GREEN,
COLD WALLS.

1021
00:34:39,969 --> 00:34:43,302
NOW YOU HAVE THAT NICE,
ATTRACTIVE, WARM GRAY.

1022
00:34:43,302 --> 00:34:46,302
IT'S BIGGER AND WARMER.
IT'S JUST BEAUTIFUL, INVITING.

1023
00:34:46,302 --> 00:34:48,935
WITH STUNNING MURALS
ETCHED ONTO THE WALLS,

1024
00:34:48,935 --> 00:34:50,769
IT GIVES THE RESTAURANT
A WARM PERSONALITY.

1025
00:34:50,769 --> 00:34:50,820
DOESN'T LOOK LIKE
A ROBBERY ANYMORE.

1026
00:34:50,820 --> 00:34:52,302
DOESN'T LOOK LIKE
A ROBBERY ANYMORE.

1027
00:34:52,302 --> 00:34:55,302
LOOK AT
THE HANDCRAFTED TABLES,

1028
00:34:55,302 --> 00:34:59,235
MADE OUT OF RECLAIMED WOOD
FROM A LOCAL BAR.

1029
00:34:59,235 --> 00:35:01,602
AND THAT VERY PICTURE THERE,
THAT'S THE BAR.

1030
00:35:01,602 --> 00:35:03,269
>>WITH THESE NEW TABLES,
>>YOU'VE NOW GONE

1031
00:35:03,269 --> 00:35:05,569
FROM A 45-SEATER RESTAURANT
TO A 75-SEATER RESTAURANT.

1032
00:35:05,569 --> 00:35:06,935
WOW!

1033
00:35:06,935 --> 00:35:09,169
>>MORE IMPORTANTLY,
>>THIS RESTAURANT HAS... SOUL!

1034
00:35:09,169 --> 00:35:10,335
YES!

1035
00:35:10,335 --> 00:35:12,102
IT'S A MIRACLE.

1036
00:35:12,102 --> 00:35:14,235
HALLELUJAH!

1037
00:35:14,235 --> 00:35:16,902
IT'S SO WONDERFUL.

1038
00:35:16,902 --> 00:35:19,302
THIS IS LIKE
A DREAM COME TRUE.

1039
00:35:19,302 --> 00:35:20,820
I MEAN, IT'S A REAL
DREAM COME TRUE.

1040
00:35:20,820 --> 00:35:21,235
I MEAN, IT'S A REAL
DREAM COME TRUE.

1041
00:35:21,235 --> 00:35:22,269
COME HERE.

1042
00:35:22,269 --> 00:35:23,335
THANK YOU, CHEF.
THANK YOU SO MUCH!

1043
00:35:23,335 --> 00:35:25,269
HOW BEAUTIFUL IS THIS?

1044
00:35:25,269 --> 00:35:26,335
OH, MY GOSH.

1045
00:35:26,335 --> 00:35:27,569
MY GOODNESS, ME.

1046
00:35:27,569 --> 00:35:29,569
STAFF, LOOK WHAT WE HAVE!

1047
00:35:29,569 --> 00:35:31,569
>>LOOK WHAT WE HAVE.
YAY!

1048
00:35:31,569 --> 00:35:33,269
AND YOU ALSO HAVE
NEW MS. JEAN!

1049
00:35:33,269 --> 00:35:36,002
>>OH, MY GOD!

1050
00:35:36,002 --> 00:35:38,669
TO GO ALONG
WITH THE DRAMATIC CHANGE

1051
00:35:38,669 --> 00:35:40,035
TO THE LOOK
OF THE RESTAURANT...

1052
00:35:40,035 --> 00:35:41,169
TAKE A MENU, PLEASE.

1053
00:35:41,169 --> 00:35:42,902
OKAY, CHEF.
THANK YOU.

1054
00:35:42,902 --> 00:35:44,069
CHEF RAMSAY HAS COME UP

1055
00:35:44,069 --> 00:35:46,802
WITH AN EQUALLY DRAMATIC CHANGE
TO THE FOOD.

1056
00:35:46,802 --> 00:35:48,335
TAKE A LOOK AT THAT.

1057
00:35:48,335 --> 00:35:50,569
THE PRESENTATION
IS BEAUTIFUL.

1058
00:35:50,569 --> 00:35:50,820
YOU THINK OF SOUL FOOD,

1059
00:35:50,820 --> 00:35:51,869
YOU THINK OF SOUL FOOD,

1060
00:35:51,869 --> 00:35:53,235
AND THE MESSAGE
THAT IT SENDS OUT--

1061
00:35:53,235 --> 00:35:55,302
COMFORT AND A BIT OF FUN.

1062
00:35:55,302 --> 00:35:56,635
YES, IT DOES.

1063
00:35:56,635 --> 00:35:58,102
>>AND THE GOOD NEWS IS,

1064
00:35:58,102 --> 00:36:00,302
EVERYTHING ON THE MENU
TONIGHT...

1065
00:36:00,302 --> 00:36:02,269
IS AVAILABLE, IN STOCK!

1066
00:36:03,335 --> 00:36:05,002
AMAZING!

1067
00:36:05,002 --> 00:36:06,802
LET'S START OFF
AT THE TOP HERE.

1068
00:36:06,802 --> 00:36:08,235
>>APPETIZERS.
>>CATFISH POOR BOY.

1069
00:36:08,235 --> 00:36:09,235
>>OH, MY GOSH.

1070
00:36:09,235 --> 00:36:10,735
>>DRESSED IN A FRENCH ROLL.

1071
00:36:10,735 --> 00:36:12,135
MMM.
>>NEXT TO THAT YOU'VE GOT

1072
00:36:12,135 --> 00:36:13,869
>>THE BARBEQUED
>>PULLED PORK SLIDERS

1073
00:36:13,869 --> 00:36:15,002
>>WITH FRESH COLE SLAW.

1074
00:36:15,002 --> 00:36:16,002
WOW.

1075
00:36:16,002 --> 00:36:17,935
FOLLOWING ON, THE ENTREES.

1076
00:36:17,935 --> 00:36:19,169
>>SLOW-BRAISED OXTAIL.

1077
00:36:19,169 --> 00:36:20,820
>>ABSOLUTELY DELICIOUS.

1078
00:36:20,820 --> 00:36:21,035
>>ABSOLUTELY DELICIOUS.

1079
00:36:21,035 --> 00:36:23,735
>>NEXT TO THAT,
>>IT WOULDN'T BE SOUL FOOD

1080
00:36:23,735 --> 00:36:26,602
>>UNLESS WE HAVE CATFISH,
>>BLACKENED OR FRIED.

1081
00:36:26,602 --> 00:36:27,702
>>YES!

1082
00:36:27,702 --> 00:36:28,769
ONE MORE LITTLE THING,

1083
00:36:28,769 --> 00:36:31,235
WE HAVE
STUNNING NEW CHINA,

1084
00:36:31,235 --> 00:36:33,769
>>COURTESY OF NIAGARA CHINA.

1085
00:36:33,769 --> 00:36:35,169
>>BEAUTIFUL!

1086
00:36:35,169 --> 00:36:36,169
WONDERFUL.
GREAT!

1087
00:36:36,169 --> 00:36:37,902
DIG IN.
HAVE A LITTLE TASTE.

1088
00:36:37,902 --> 00:36:39,169
I DON'T EVEN KNOW
WHERE TO START.

1089
00:36:40,735 --> 00:36:42,835
MM, MM, MM.
MMM.

1090
00:36:42,835 --> 00:36:46,335
I DIDN'T FEEL THAT CHEF RAMSAY
COULD COOK THE SOUL FOOD,

1091
00:36:46,335 --> 00:36:49,669
BUT CHEF RAMSAY HAS PROVED ME
WRONG ABOUT COOKING.

1092
00:36:49,669 --> 00:36:50,820
IT JUST SHOWS
I CAN BE WRONG SOMETIMES.

1093
00:36:50,820 --> 00:36:52,802
IT JUST SHOWS
I CAN BE WRONG SOMETIMES.

1094
00:36:52,802 --> 00:36:54,035
I DON'T KNOW
WHAT TO EAT NEXT.

1095
00:36:55,135 --> 00:36:56,869
WOW.

1096
00:36:56,869 --> 00:36:59,635
I THINK THE NEW FOOD
IS VERY GOOD.

1097
00:37:01,202 --> 00:37:03,302
WANT ME SOME MORE.

1098
00:37:04,335 --> 00:37:06,569
THESE ARE GOOD.

1099
00:37:06,569 --> 00:37:09,202
MMM. IT'S DELICIOUS.
MM, THESE ARE GOOD.

1100
00:37:09,202 --> 00:37:11,302
- MM-HMM!
- THIS IS IT.

1101
00:37:12,202 --> 00:37:14,035
OH, MY GOD, WOW.

1102
00:37:14,035 --> 00:37:15,269
LORD, HAVE MERCY.

1103
00:37:15,269 --> 00:37:17,202
OH, MY GOODNESS.

1104
00:37:17,202 --> 00:37:18,969
WHO WOULD EVER HAVE THOUGHT
TO PUT

1105
00:37:18,969 --> 00:37:20,820
WATERMELON WITH RED ONIONS?

1106
00:37:20,820 --> 00:37:21,635
WATERMELON WITH RED ONIONS?

1107
00:37:21,635 --> 00:37:22,902
MMM.

1108
00:37:22,902 --> 00:37:25,602
MS. JEAN'S NOW LOOKS AND FEELS

1109
00:37:25,602 --> 00:37:26,769
LIKE A NEW RESTAURANT,

1110
00:37:26,769 --> 00:37:28,569
AND THERE IS A BUZZ IN THE TOWN.

1111
00:37:28,569 --> 00:37:30,335
EVERYBODY WANTS TO CHECK OUT
THE RELAUNCH,

1112
00:37:30,335 --> 00:37:32,702
INCLUDING THE TOWN'S MAYOR.

1113
00:37:32,702 --> 00:37:34,835
OKAY, THIS IS MY TABLE?
YES, THIS IS YOUR TABLE.

1114
00:37:34,835 --> 00:37:36,035
IT'S A LOT DIFFERENT,
ISN'T IT?

1115
00:37:36,035 --> 00:37:37,269
>>I LOVE THE TABLES.

1116
00:37:37,269 --> 00:37:38,735
FOR TONIGHT'S DINNER SERVICE,

1117
00:37:38,735 --> 00:37:41,569
CHEF RAMSAY HAS RE-ORGANIZED
THE KITCHEN

1118
00:37:41,569 --> 00:37:44,035
AND HAS PUT MS. JEAN
AT THE HELM AS THE EXPEDITOR.

1119
00:37:44,035 --> 00:37:46,035
>>WHEN I YELL OUT, YOU YELL BACK,
>>SO I KNOW YOU GOT IT.

1120
00:37:46,035 --> 00:37:47,235
YES, MA'AM.
YES, MA'AM.

1121
00:37:47,235 --> 00:37:49,569
LET'S SEE WHAT YOU GOT,
MIGHTY MIKE!

1122
00:37:49,569 --> 00:37:50,820
>>OKAY, FIRST ORDER!

1123
00:37:50,820 --> 00:37:52,335
>>OKAY, FIRST ORDER!

1124
00:37:52,335 --> 00:37:55,235
I NEED DIP, CHILI,
FRIED GREEN TOMATOES, LET'S GO!

1125
00:37:55,235 --> 00:37:56,769
FRIED TOMATO.

1126
00:37:56,769 --> 00:37:58,335
PERFECT.
DIP UP.

1127
00:37:58,335 --> 00:38:00,302
ALL RIGHT, HOW LONG
ON THE FRIED GREEN TOMATOES?

1128
00:38:00,302 --> 00:38:03,135
FRIED TOMATOES BE UP
IN ABOUT TWO MINUTES.

1129
00:38:03,135 --> 00:38:06,902
TABLE TWO, I NEED TWO SLIDERS,
FRIED TOMATOES, DIP, PUPPIES.

1130
00:38:06,902 --> 00:38:09,702
THIS KITCHEN,
THAT NEVER HAD A SYSTEM BEFORE,

1131
00:38:09,702 --> 00:38:10,869
IS ADAPTING WELL.

1132
00:38:10,869 --> 00:38:12,302
LOOKING GOOD.
LOOKING GOOD.

1133
00:38:12,302 --> 00:38:13,835
SLIDERS UP.

1134
00:38:13,835 --> 00:38:16,102
AND APPETIZERS
ARE MAKING THEIR WAY QUICKLY

1135
00:38:16,102 --> 00:38:17,169
OUT TO THE DINING ROOM.

1136
00:38:17,169 --> 00:38:18,902
DIP.

1137
00:38:18,902 --> 00:38:20,820
>>THAT'S A NICE
>>PRESENTATION.

1138
00:38:20,820 --> 00:38:21,169
>>THAT'S A NICE
>>PRESENTATION.

1139
00:38:21,169 --> 00:38:22,969
OH, MY GOD.

1140
00:38:24,102 --> 00:38:25,235
>>THAT SMELLS GOOD.

1141
00:38:25,235 --> 00:38:26,869
REALLY GOOD?
MMM.

1142
00:38:26,869 --> 00:38:29,602
MEATLOAF, ONE JAMBALAYA.

1143
00:38:29,602 --> 00:38:30,602
OH, MY GOSH.

1144
00:38:30,602 --> 00:38:31,802
>>I NEED THESE ORDERS OUT.

1145
00:38:31,802 --> 00:38:33,169
MARISSA!

1146
00:38:33,169 --> 00:38:34,902
>>TABLE 12'S READY!

1147
00:38:34,902 --> 00:38:36,269
MARISSA,
TABLE 3!

1148
00:38:36,269 --> 00:38:38,002
COME ON, GUYS!
FOOD'S GETTING COLD.

1149
00:38:38,002 --> 00:38:40,969
WHILE THE KITCHEN SEEMS TO BE
PUSHING OUT FOOD,

1150
00:38:40,969 --> 00:38:42,969
THERE'S A LACK
OF COORDINATION

1151
00:38:42,969 --> 00:38:45,135
BETWEEN MS. JEAN
AND THE FRONT OF HOUSE.

1152
00:38:45,135 --> 00:38:47,235
MARISSA, TABLE TWO!

1153
00:38:47,235 --> 00:38:49,769
>>MARISSA!
THIS IS FRUSTRATING!

1154
00:38:49,769 --> 00:38:50,820
ALL YOUR ORDERS
IS READY RIGHT THERE.

1155
00:38:50,820 --> 00:38:51,569
ALL YOUR ORDERS
IS READY RIGHT THERE.

1156
00:38:51,569 --> 00:38:53,169
IT'S JUST HARD TO BREATHE
WHENEVER YOU JUST

1157
00:38:53,169 --> 00:38:55,202
HEAR YOUR NAME BEING CALLED.

1158
00:38:55,202 --> 00:38:56,802
LIKE, I'M GETTING READY
TO LEAVE.

1159
00:38:56,802 --> 00:38:58,202
>>I CAN'T TAKE THIS.

1160
00:38:58,202 --> 00:38:59,835
WE WERE THE FIRST
TO SIT DOWN.

1161
00:39:02,235 --> 00:39:03,702
I'M READY TO GO.

1162
00:39:03,702 --> 00:39:06,202
THE MAYOR'S
GETTING IMPATIENT, GUYS, YES?

1163
00:39:06,202 --> 00:39:07,635
LET'S NOT SCREW UP NOW.

1164
00:39:07,635 --> 00:39:08,835
MARISSA!

1165
00:39:08,835 --> 00:39:10,835
>>I CAN'T TAKE THIS!

1166
00:39:10,835 --> 00:39:12,802
>>ORDER UP!
I REALLY JUST CAN'T!

1167
00:39:15,569 --> 00:39:17,635
I'M SO STRESSED OUT,
AND I KEEP GETTING YELLED AT.

1168
00:39:17,635 --> 00:39:19,769
I'M SO BUSY.
I WANT TO LEAVE.

1169
00:39:19,769 --> 00:39:20,820
I DON'T WANT
TO DO THIS ANYMORE.

1170
00:39:20,820 --> 00:39:21,002
I DON'T WANT
TO DO THIS ANYMORE.

1171
00:39:21,002 --> 00:39:23,169
MARISSA!
MARISSA!

1172
00:39:23,169 --> 00:39:25,602
>>THIS IS A DISASTER.

1173
00:39:25,602 --> 00:39:27,002
DON'T EVEN PUT THAT CAMERA
IN MY FACE.

1174
00:39:27,002 --> 00:39:28,035
I WANT TO LEAVE.

1175
00:39:28,035 --> 00:39:29,735
STOP!
EVERYBODY STOP.

1176
00:39:29,735 --> 00:39:31,169
EVERYBODY.

1177
00:39:38,043 --> 00:39:40,676
I'M SO STRESSED OUT,
AND I KEEP GETTING YELLED AT!

1178
00:39:40,676 --> 00:39:42,210
IT'S RELAUNCH NIGHT.

1179
00:39:42,210 --> 00:39:43,810
I DON'T WANT
TO DO THIS ANYMORE!

1180
00:39:43,810 --> 00:39:45,276
>>MARISSA!

1181
00:39:45,276 --> 00:39:46,643
AND SERVER MARISSA

1182
00:39:46,643 --> 00:39:48,110
IS HAVING A DIFFICULT TIME.

1183
00:39:48,110 --> 00:39:49,843
THIS IS A DISASTER.

1184
00:39:49,843 --> 00:39:52,076
AND HER TABLES
ARE BEGINNING TO SUFFER.

1185
00:39:52,076 --> 00:39:53,843
DON'T EVEN PUT THAT CAMERA
IN MY FACE.

1186
00:39:53,843 --> 00:39:55,343
STOP!
EVERYBODY STOP.

1187
00:39:55,343 --> 00:39:58,043
EVERYBODY.

1188
00:39:58,043 --> 00:39:59,310
MARISSA.

1189
00:39:59,310 --> 00:40:01,643
CALM DOWN A MINUTE.
IT'S NEW TO ALL OF US.

1190
00:40:01,643 --> 00:40:03,143
WE HAVE TO WORK TOGETHER.

1191
00:40:03,143 --> 00:40:04,873
AND THIS IS THE WAY
THAT WE HAVE TO COMMUNICATE

1192
00:40:04,873 --> 00:40:04,910
AND THIS IS THE WAY
THAT WE HAVE TO COMMUNICATE

1193
00:40:04,910 --> 00:40:06,310
IN ORDER
TO GET EVERYTHING OUT.

1194
00:40:06,310 --> 00:40:08,743
YOU'RE GONNA BE FINE,
OKAY?

1195
00:40:08,743 --> 00:40:11,843
YOU KNOW, IMAGINE IF CHEF
WASN'T HERE HELPING US DO THIS.

1196
00:40:11,843 --> 00:40:13,310
I KNOW, I KNOW.

1197
00:40:13,310 --> 00:40:14,810
JUST--YOU--
YOU'RE GONNA BE OKAY.

1198
00:40:14,810 --> 00:40:16,376
MY NAME WAS GETTING
CALLED, AND, LIKE--

1199
00:40:16,376 --> 00:40:18,176
IT'S OKAY.
IT'S A GOOD THING.

1200
00:40:18,176 --> 00:40:19,776
WE JUST GOTTA
WORK TOGETHER.

1201
00:40:19,776 --> 00:40:21,110
>>IT'S CALLED BUSY.
YOU'LL BE FINE.

1202
00:40:21,110 --> 00:40:22,243
>>LET'S GO, COME ON.
>>BIG, DEEP BREATH.

1203
00:40:22,243 --> 00:40:23,376
LET'S GO.
YOU'LL BE FINE.

1204
00:40:23,376 --> 00:40:24,876
FOR THE FIRST TIME TONIGHT,

1205
00:40:24,876 --> 00:40:26,310
I SAW MS. JEAN AS A LEADER.

1206
00:40:26,310 --> 00:40:29,110
SHE'S DOING HER JOB
TO HELP HER EMPLOYEES

1207
00:40:29,110 --> 00:40:31,143
GET THROUGH IT THE BEST
THAT SHE CAN.

1208
00:40:31,143 --> 00:40:32,376
FRIED CHICKEN?
YES.

1209
00:40:32,376 --> 00:40:34,210
THAT'S HIM.
AND THE OXTAIL.

1210
00:40:34,210 --> 00:40:34,873
I'LL BE RIGHT BACK
WITH--OH.

1211
00:40:34,873 --> 00:40:35,610
I'LL BE RIGHT BACK
WITH--OH.

1212
00:40:35,610 --> 00:40:37,176
DUH!

1213
00:40:37,176 --> 00:40:40,043
I'LL BE RIGHT BACK
WITH YOUR SIDES.

1214
00:40:40,043 --> 00:40:42,210
YAY!

1215
00:40:44,010 --> 00:40:45,010
>>JAMBALAYA?

1216
00:40:45,010 --> 00:40:46,010
>>YES, MA'AM.

1217
00:40:46,010 --> 00:40:47,910
THIS IS JUST SUPERB.
IT'S VERY GOOD.

1218
00:40:47,910 --> 00:40:49,310
WELCOME TO THE NEW
MS. JEAN'S.

1219
00:40:49,310 --> 00:40:51,810
ENJOY EVERYTHING,
BECAUSE, YOU KNOW WHAT?

1220
00:40:51,810 --> 00:40:53,310
I'M LOVING IT.

1221
00:40:53,310 --> 00:40:56,310
I AM FEELING TERRIFIC.

1222
00:40:56,310 --> 00:40:58,710
I AM FEELING SO WONDERFUL.

1223
00:40:58,710 --> 00:41:00,876
I'M LOVING IT!
I'M LOVING IT!

1224
00:41:00,876 --> 00:41:01,976
I'M LOVING IT!

1225
00:41:01,976 --> 00:41:03,243
COME ON, GUYS.
WE'RE ALMOST THERE.

1226
00:41:03,243 --> 00:41:04,873
WE ON! WE ROLLIN'.
WE ROLLIN'.

1227
00:41:04,873 --> 00:41:04,876
WE ON! WE ROLLIN'.
WE ROLLIN'.

1228
00:41:04,876 --> 00:41:06,910
I'M REAL PROUD OF MS. JEAN.

1229
00:41:06,910 --> 00:41:08,343
I'M SURPRISED AT MS. JEAN.

1230
00:41:08,343 --> 00:41:10,943
SHE USED TO MAKE YOU
NOT WANT TO DO IT,

1231
00:41:10,943 --> 00:41:12,876
BUT TONIGHT SHE'S PUMPED.

1232
00:41:12,876 --> 00:41:13,943
SHE'S GOT A SMILE
ON HER FACE.

1233
00:41:15,043 --> 00:41:17,310
WHOO! THAT'S NOT
THE MS. JEAN I KNOW.

1234
00:41:20,310 --> 00:41:22,143
>>LET ME TELL YOU SOMETHING.

1235
00:41:22,143 --> 00:41:24,810
>>TONIGHT,
>>WE'VE MADE A MAJOR

1236
00:41:24,810 --> 00:41:26,210
TRANSFORMATION
OF THIS RESTAURANT.

1237
00:41:26,210 --> 00:41:28,943
>>AND YOU, MS. JEAN,
>>YOU HANDLED THE PRESSURE

1238
00:41:28,943 --> 00:41:31,143
AND TURNED IT
INTO SOMETHING POSITIVE.

1239
00:41:31,143 --> 00:41:32,210
THANK YOU, CHEF.

1240
00:41:32,210 --> 00:41:33,776
"MS. MEAN"
HAS LEFT THE BUILDING.

1241
00:41:33,776 --> 00:41:34,873
YES, CHEF.

1242
00:41:34,873 --> 00:41:35,910
YES, CHEF.

1243
00:41:35,910 --> 00:41:37,243
THANK YOU, LORD.
YES! THANK YOU, LORD.

1244
00:41:37,243 --> 00:41:40,010
HALLELUJAH! THANK YOU.
THANK YOU, CHEF!

1245
00:41:40,010 --> 00:41:42,710
THE WONDERFUL THINGS
THAT CHEF RAMSAY SAID--

1246
00:41:42,710 --> 00:41:45,376
I CAN'T EVEN EXPLAIN THE FEELING
THAT I HAVE RIGHT NOW.

1247
00:41:45,376 --> 00:41:46,976
COME HERE, YOU.
LET'S SAY GOOD-BYE.

1248
00:41:46,976 --> 00:41:49,376
HE MADE ME JUST
FEEL LIKE JUST GOING ON,

1249
00:41:49,376 --> 00:41:51,810
AND I CAN JUST CONQUER
ANYTHING NOW.

1250
00:41:51,810 --> 00:41:53,043
I AM GONNA MISS YOU.

1251
00:41:53,043 --> 00:41:54,310
I WOULDN'T GIVE THIS UP
FOR NOTHING IN THE WORLD.

1252
00:41:54,310 --> 00:41:55,810
YOU ARE AN AMAZING LADY.

1253
00:41:55,810 --> 00:41:56,976
>>YOU'RE A VERY
>>SPECIAL PERSON.

1254
00:41:56,976 --> 00:41:58,210
I'M ROOTING FOR YOU.

1255
00:41:58,210 --> 00:41:59,810
THANK YOU, CHEF.
I AM SO--THANK YOU, CHEF.

1256
00:41:59,810 --> 00:42:01,643
I'M JUST LIKE--
I'M OVERWHELMED.

1257
00:42:01,643 --> 00:42:04,276
THANK YOU SO MUCH.
I'M NOT GONNA LET YOU DOWN.

1258
00:42:04,276 --> 00:42:04,873
LOOK AFTER YOURSELF.
I'M NOT GONNA
LET YOU DOWN.

1259
00:42:04,873 --> 00:42:05,743
LOOK AFTER YOURSELF.
I'M NOT GONNA
LET YOU DOWN.

1260
00:42:05,743 --> 00:42:07,310
THANK YOU, CHEF.
OKAY?
NOW TAKE CARE.

1261
00:42:07,310 --> 00:42:09,343
THANK YOU.
OH, THE GREATEST.

1262
00:42:13,743 --> 00:42:14,943
LET ME TELL YOU.

1263
00:42:14,943 --> 00:42:16,976
RARELY IN MY LIFE
HAVE I MET ANY INDIVIDUAL

1264
00:42:16,976 --> 00:42:18,776
WITH AS BIG A HEART
AS MS. JEAN.

1265
00:42:18,776 --> 00:42:20,176
YES, SHE LOST HER WAY,
BUT I STRONGLY BELIEVE

1266
00:42:20,176 --> 00:42:22,843
RIGHT NOW,
SHE'S ON THE RIGHT TRACK.

1267
00:42:22,843 --> 00:42:26,676
MY ONLY WISH IS THAT HER STAFF
ARE THERE TO SUPPORT HER.

1268
00:42:26,676 --> 00:42:28,810
WOW, MS. JEAN.

1269
00:42:28,810 --> 00:42:31,276
NO MORE MEAN.

1270
00:42:31,276 --> 00:42:33,376
IN THE DAYS THAT FOLLOWED,

1271
00:42:33,376 --> 00:42:34,873
THE MAYOR OF WILKINSBURG
HONORED MS. JEAN

1272
00:42:34,873 --> 00:42:36,043
THE MAYOR OF WILKINSBURG
HONORED MS. JEAN

1273
00:42:36,043 --> 00:42:38,010
FOR HER YEARS OF SERVICE
TO THE COMMUNITY.

1274
00:42:38,010 --> 00:42:42,243
IT IS MY HONOR TO PROCLAIM
THIS MS. JEAN'S DAY,

1275
00:42:42,243 --> 00:42:44,676
JUNE 3RD,
AND FOR THIS DAY FORWARD.

1276
00:42:44,676 --> 00:42:47,743
I AM VERY GRATEFUL,
AND I THANK ALL OF YOU

1277
00:42:47,743 --> 00:42:48,910
>>FROM THE BOTTOM
>>OF MY HEART!

1278
00:42:48,910 --> 00:42:51,910
I THANK YOU!

1279
00:42:51,910 --> 00:42:56,043
THE SOUL IS BACK
INTO MS. JEAN'S NEW RESTAURANT,

1280
00:42:56,043 --> 00:42:58,210
AND, CHEF RAMSAY,

1281
00:42:58,210 --> 00:43:00,910
I THANK YOU
FROM THE BOTTOM OF MY HEART.