1
00:00:02,200 --> 00:00:04,368
TONIGHT ON <i>KITCHEN NIGHTMARES</i>...

2
00:00:04,368 --> 00:00:06,538
CHEF RAMSAY HEADS
TO MUSIC CITY--

3
00:00:06,538 --> 00:00:07,772
NASHVILLE, TENNESSEE,

4
00:00:07,772 --> 00:00:11,009
BUT HE IS IMMEDIATELY FORCED
TO DEAL WITH A SOUR NOTE.

5
00:00:11,009 --> 00:00:12,711
WHAT THE HELL
ARE YOU DOING?

6
00:00:12,711 --> 00:00:16,114
THIS CAJUN RESTAURANT
IS RUN BY CHEF/OWNER CHAPPY...

7
00:00:16,114 --> 00:00:18,082
THE GUY IN THE BIG HAT.

8
00:00:18,082 --> 00:00:19,417
WHOSE CARELESS METHODS

9
00:00:19,417 --> 00:00:21,219
HAVE HURT HIS EATERY...
THEY HATE IT ALL.

10
00:00:21,219 --> 00:00:22,554
AS WELL AS HIS WIFE'S
CONFIDENCE.

11
00:00:22,554 --> 00:00:24,556
SHOW THAT YOU CARE,

12
00:00:24,556 --> 00:00:27,626
OR WE HAVE DONE ALL
OF THIS FOR NOTHING.

13
00:00:27,626 --> 00:00:29,460
HE BLAMES NASHVILLE
CUSTOMERS...

14
00:00:29,460 --> 00:00:30,000
BOTH CAME BACK.
THAT'S THE NASHVILLE FOLKS
WE KNOW AND LOVE.

15
00:00:30,000 --> 00:00:32,631
BOTH CAME BACK.
THAT'S THE NASHVILLE FOLKS
WE KNOW AND LOVE.

16
00:00:32,631 --> 00:00:34,533
WHEN HE SHOULD REALLY BE
TAKING A HARD LOOK...

17
00:00:34,533 --> 00:00:36,334
OH, MY GOD.

18
00:00:36,334 --> 00:00:37,569
AT HIS LESS-THAN-APPETIZING
FOOD...

19
00:00:37,569 --> 00:00:41,239
IT LOOKS LIKE CHAPPY
TOOK A CRAPPY IN MY GUMBO.

20
00:00:41,239 --> 00:00:43,441
AND HIS DISTURBING
KITCHEN PRACTICES.

21
00:00:43,441 --> 00:00:45,443
SEE THE MOLD ON THESE THINGS?

22
00:00:45,443 --> 00:00:47,445
AND IN SPITE OF CHEF RAMSAY
SHOWING HIM THE WAY...

23
00:00:47,445 --> 00:00:49,147
YOU HAVE TO OPEN YOUR EYES.

24
00:00:49,147 --> 00:00:51,683
CHAPPY PREFERS
HIS OWN DESTRUCTIVE ROUTE.

25
00:00:51,683 --> 00:00:53,384
YOU DON'T KNOW WHAT THE HELL
YOU'RE TALKING ABOUT.

26
00:00:53,384 --> 00:00:55,186
THIS PLACE SHOULD BE
SHUT DOWN.

27
00:00:55,186 --> 00:00:56,788
FIND OUT IF CHEF RAMSAY
CAN GET THROUGH

28
00:00:56,788 --> 00:00:58,557
TO THE STUBBORN OWNER...

29
00:00:58,557 --> 00:01:00,000
LISTEN TO ME, SOMETHING
YOU'RE NOT VERY GOOD AT DOING.

30
00:01:00,000 --> 00:01:00,725
LISTEN TO ME, SOMETHING
YOU'RE NOT VERY GOOD AT DOING.

31
00:01:00,725 --> 00:01:02,661
THERE'S NOTHING WRONG
WITH MY FOOD.

32
00:01:02,661 --> 00:01:04,696
OR WILL CHAPPY'S
COME CRASHING DOWN?

33
00:01:11,102 --> 00:01:13,705
WHAT IS THAT?
YOU'RE SERVING ROTTEN FOOD.

34
00:01:13,705 --> 00:01:16,340
YOU COULD POSSIBLY KILL THEM.
THEN WAKE UP!

35
00:01:16,340 --> 00:01:17,609
YOU WAKE UP!

36
00:01:17,609 --> 00:01:19,611
SHUT THE PLACE DOWN.
GET OUT OF HERE!

37
00:01:19,611 --> 00:01:21,613
THAT IS AMAZING.

38
00:01:21,613 --> 00:01:23,481
I CAN'T TAKE ANY MORE.

39
00:01:23,481 --> 00:01:25,684
THANK YOU, CHEF.

40
00:01:30,354 --> 00:01:34,258
NASHVILLE, TENNESSEE,
THE EPICENTER OF COUNTRY MUSIC,

41
00:01:34,258 --> 00:01:35,594
AND HOME TO CHAPPY'S
RESTAURANT,

42
00:01:35,594 --> 00:01:39,397
A CAJUN EATERY OWNED
BY JOHN "CHAPPY" CHAPMAN

43
00:01:39,397 --> 00:01:41,132
AND HIS WIFE STARR.

44
00:01:41,132 --> 00:01:42,433
IT'S READY.

45
00:01:42,433 --> 00:01:43,835
I STARTED WHEN I WAS
ABOUT 2 1/2

46
00:01:43,835 --> 00:01:45,837
WITH MY MOTHER
IN THE KITCHEN.

47
00:01:45,837 --> 00:01:48,573
I WAS THE ONE THAT WOULD
PUT THE CRABS IN THE POT.

48
00:01:48,573 --> 00:01:50,509
AAH!

49
00:01:50,509 --> 00:01:52,110
THANK YOU FOR COMING.

50
00:01:52,110 --> 00:01:54,245
WE OPENED OUR FIRST CHAPPY'S
IN A LITTLE TOWN

51
00:01:54,245 --> 00:01:57,616
CALLED LONG BEACH, MISSISSIPPI,
IN 1984.
BON APPETIT.

52
00:01:57,616 --> 00:02:00,000
AND IT WAS A HUGE,
OVERNIGHT SUCCESS.

53
00:02:00,000 --> 00:02:02,220
AND IT WAS A HUGE,
OVERNIGHT SUCCESS.

54
00:02:02,220 --> 00:02:03,855
BUT IN 2005,

55
00:02:03,855 --> 00:02:07,191
AFTER HURRICANE KATRINA
DESTROYED THE RESTAURANT,

56
00:02:07,191 --> 00:02:11,129
CHAPPY AND STARR WERE FORCED
TO RELOCATE TO NASHVILLE.

57
00:02:11,129 --> 00:02:13,164
CHAPPY, MY TABLE DOESN'T LIKE
THE CRAB CAKES

58
00:02:13,164 --> 00:02:14,465
OR THE TURTLE SOUP.

59
00:02:14,465 --> 00:02:16,701
THAT'S THE NASHVILLE FOLKS
WE KNOW AND LOVE.

60
00:02:16,701 --> 00:02:18,703
I THINK PEOPLE IN NASHVILLE
HAVE A PROBLEM

61
00:02:18,703 --> 00:02:20,271
WITH NEW ORLEANS CUISINE.

62
00:02:20,271 --> 00:02:22,340
THEY HATE IT ALL.

63
00:02:22,340 --> 00:02:23,708
OH, WELL.
THESE PEOPLE DON'T KNOW.

64
00:02:25,844 --> 00:02:28,246
FINE.

65
00:02:28,246 --> 00:02:30,000
I DEFINITELY DON'T THINK
OUR ISSUE IS

66
00:02:30,000 --> 00:02:30,348
I DEFINITELY DON'T THINK
OUR ISSUE IS

67
00:02:30,348 --> 00:02:31,883
THE PEOPLE OF NASHVILLE.

68
00:02:31,883 --> 00:02:33,151
I HAVE TO SEND IT BACK.

69
00:02:33,151 --> 00:02:35,554
IT'S OVERCOOKED
AND IT TASTES FISHY.

70
00:02:35,554 --> 00:02:39,323
THE ISSUE IS MORE CHAPPY.
DON'T ARGUE.
MOVE ON!

71
00:02:39,323 --> 00:02:40,859
CHAPPY IS EXTREMELY
HARD-HEADED.

72
00:02:40,859 --> 00:02:42,594
THERE'S NOTHING WRONG
WITH MY FOOD.
CHAP...

73
00:02:42,594 --> 00:02:44,629
BOTH CAME BACK.

74
00:02:44,629 --> 00:02:47,365
IF CHAPPY WOULD LISTEN
TO FEEDBACK,

75
00:02:47,365 --> 00:02:49,467
THE BUSINESS WOULD BE
DOING MUCH BETTER.

76
00:02:51,736 --> 00:02:54,873
IT'S A BARRAMUNDI.
THAT'S WHAT I NEED WORKING.

77
00:02:54,873 --> 00:02:56,174
THE MENU, IT'S LIKE A BOOK.

78
00:02:56,174 --> 00:02:57,275
I DO WANT TO LET YOU KNOW

79
00:02:57,275 --> 00:02:58,409
ABOUT SOME APPETIZERS

80
00:02:58,409 --> 00:02:59,544
THAT WE'RE FEATURING
TONIGHT

81
00:02:59,544 --> 00:03:00,000
THAT ARE NOT LISTED.

82
00:03:00,000 --> 00:03:00,745
THAT ARE NOT LISTED.

83
00:03:00,745 --> 00:03:04,348
NOT TO MENTION THE 15, 16 THINGS
WE HAVE TO RECITE.

84
00:03:04,348 --> 00:03:05,884
WE HAVE CRAB CAKES PANEER.

85
00:03:05,884 --> 00:03:07,185
SWORDFISH PICCATA.

86
00:03:07,185 --> 00:03:08,252
WE ALSO HAVE
OUR BLACKENED SHRIMP.

87
00:03:08,252 --> 00:03:09,521
TWO LOBSTER TAILS.

88
00:03:09,521 --> 00:03:10,555
THEY'RE STACKED ON TOP
OF ONE ANOTHER TWICE.

89
00:03:10,555 --> 00:03:12,223
I THINK THAT'S IT.

90
00:03:12,223 --> 00:03:14,626
THAT'S A LOT TO REMEMBER.
I SAID ETOUFFEE, RIGHT?

91
00:03:14,626 --> 00:03:17,328
I CAN'T SEE HOW
HE MAKES ANY MONEY.

92
00:03:17,328 --> 00:03:19,230
WE DO NOT HAVE THE VOLUME

93
00:03:19,230 --> 00:03:22,634
TO BE ABLE TO SELL
ALL THAT STUFF.

94
00:03:22,634 --> 00:03:23,868
CHAPPY'S DEFINITELY NEEDS
AN UPDATE.

95
00:03:23,868 --> 00:03:26,437
IT'S NOT 1984 ANYMORE.

96
00:03:26,437 --> 00:03:28,640
THEY CALLED, THEY WANT
THEIR WALLPAPER BACK.

97
00:03:30,642 --> 00:03:33,344
CHAPPY, ON 120, THE LADY DID NOT
LIKE THE SALAD DRESSING.

98
00:03:33,344 --> 00:03:34,513
WHAT WAS THE MATTER
WITH IT?

99
00:03:34,513 --> 00:03:36,648
SHE SAID THE BLUE CHEESE
DRESSING IS TOO THIN.

100
00:03:36,648 --> 00:03:38,282
JUST GET HER OUT OF HERE.
YES, CHAPPY.

101
00:03:38,282 --> 00:03:40,752
EVERYBODY THINKS
THEY KNOW BETTER.

102
00:03:40,752 --> 00:03:42,386
SO IT'S MY JOB
TO MAKE SURE

103
00:03:42,386 --> 00:03:43,988
IT STAYS THE WAY
IT'S SUPPOSED TO BE.

104
00:03:43,988 --> 00:03:45,690
WHAT ARE Y'ALL DOING?
I NEED TO KNOW.

105
00:03:45,690 --> 00:03:47,692
WE'RE TAKING THE PRIME RIB
OFF OF HIS CHECK

106
00:03:47,692 --> 00:03:49,360
'CAUSE HE DIDN'T LIKE IT,
AND HE RETURNED IT.

107
00:03:49,360 --> 00:03:50,729
HE DIDN'T LIKE
THE OTHER ONE EITHER.

108
00:03:50,729 --> 00:03:52,396
HE SENT 'EM BOTH BACK,
THE FISH TOO.
JOHN, JOHN...

109
00:03:52,396 --> 00:03:53,632
FOR CHAPPY'S TO BE SAVED,

110
00:03:53,632 --> 00:03:55,567
I THINK WE NEED CHAPPY
TO CHANGE.

111
00:03:55,567 --> 00:03:57,569
WHY WASTE MY TIME?

112
00:03:57,569 --> 00:04:00,000
AND IT'S NOT ABOUT
YOUR PRIDE OR YOUR EXPERIENCE.

113
00:04:00,000 --> 00:04:00,705
AND IT'S NOT ABOUT
YOUR PRIDE OR YOUR EXPERIENCE.

114
00:04:00,705 --> 00:04:03,374
IT'S ABOUT DOING
WHAT YOU NEED TO DO

115
00:04:03,374 --> 00:04:05,810
TO HELP YOUR BUSINESS EVOLVE
AND GO TO THE NEXT LEVEL.

116
00:04:05,810 --> 00:04:07,779
I DON'T KNOW
WHAT'S HAPPENED.

117
00:04:07,779 --> 00:04:10,248
ULTIMATELY, THE SUCCESS OF
CHAPPY'S RELIES ON CHAPPY.

118
00:04:21,693 --> 00:04:22,961
WOW. WHAT IS THAT?

119
00:04:25,730 --> 00:04:27,699
GHASTLY. HELLO.
HI. WELCOME.

120
00:04:27,699 --> 00:04:29,601
WOW, WHAT AN ENTRANCE
THAT WAS.

121
00:04:29,601 --> 00:04:30,000
THAT MANNEQUIN'S  SCARY,
YOU KNOW. JEEZ!

122
00:04:30,000 --> 00:04:33,004
THAT MANNEQUIN'S  SCARY,
YOU KNOW. JEEZ!

123
00:04:33,004 --> 00:04:35,406
GOD, IT SPOOKED ME.

124
00:04:35,406 --> 00:04:36,608
YOUR FIRST NAME IS?
I'M NICOLE.

125
00:04:36,608 --> 00:04:37,609
NICE TO SEE YOU.
WOW.

126
00:04:37,609 --> 00:04:38,843
THIS PLACE IS LIKE
A MUSEUM IN HERE.

127
00:04:38,843 --> 00:04:40,979
MM-HMM. YES.
HUH?

128
00:04:40,979 --> 00:04:43,014
IT'S GOT A LOT OF NEW ORLEANS
PARAPHERNALIA EVERYWHERE.

129
00:04:43,014 --> 00:04:45,584
CHAPPY AND STARR, ACTUALLY,
HIS WIFE,

130
00:04:45,584 --> 00:04:46,951
HAD A RESTAURANT
ON THE GULF COAST.

131
00:04:46,951 --> 00:04:50,555
WOW, WOW, WOW. IS THAT HIM THERE
WITH THE BIG CHEF'S HAT?

132
00:04:50,555 --> 00:04:52,290
THAT IS. YEAH.
WOW. WHERE IS THE MAN?

133
00:04:52,290 --> 00:04:53,491
UH, HE IS ACTUALLY
IN THE KITCHEN.

134
00:04:53,491 --> 00:04:54,826
I'D LIKE TO HAVE
A QUICK WORD WITH HIM.

135
00:04:54,826 --> 00:04:56,695
SURE, LET ME GO CHECK.
THANK YOU.

136
00:04:56,695 --> 00:04:58,296
I'LL BE RIGHT BACK.

137
00:04:59,798 --> 00:05:00,000
OH. WOW, WHAT'S THAT?

138
00:05:00,000 --> 00:05:01,600
OH. WOW, WHAT'S THAT?

139
00:05:01,600 --> 00:05:04,636
LOOKS LIKE A COSTUME
THAT ELTON JOHN WOULD WEAR.

140
00:05:04,636 --> 00:05:08,740
IS THAT CHAPPY? WOW.

141
00:05:08,740 --> 00:05:11,810
HEY, CHAPPY,
CHEF RAMSAY JUST GOT HERE.

142
00:05:11,810 --> 00:05:13,344
AND BEFORE HE SITS,
HE WANTS TO KNOW

143
00:05:13,344 --> 00:05:14,679
IF YOU HAVE A SECOND
TO CHAT WITH HIM.

144
00:05:14,679 --> 00:05:16,447
IT'LL BE JUST
A FEW MINUTES.

145
00:05:16,447 --> 00:05:17,616
OKAY.

146
00:05:17,616 --> 00:05:20,885
HE IS GONNA BE RIGHT OUT.
YEAH. EXCELLENT.

147
00:05:26,758 --> 00:05:30,000
YEAH, HE'S GONNA BE
RIGHT OUT, HE TOLD ME.

148
00:05:30,000 --> 00:05:30,962
YEAH, HE'S GONNA BE
RIGHT OUT, HE TOLD ME.

149
00:05:30,962 --> 00:05:32,931
IS HE ALONE IN THE KITCHEN?
DOES HE HAVE ANY ASSISTANTS?

150
00:05:32,931 --> 00:05:35,399
NO, HE'S GOT SOME BACK THERE.
HE'S, UH--

151
00:05:35,399 --> 00:05:37,502
I THINK THERE'S THREE MEN
BACK THERE WITH HIM.

152
00:05:37,502 --> 00:05:39,638
LET ME GO CHECK AND SEE
HOW HE'S DOING, OKAY?

153
00:05:39,638 --> 00:05:40,672
YEAH. EXCELLENT.
MM-HMM.

154
00:05:40,672 --> 00:05:41,873
THANK YOU.

155
00:05:44,008 --> 00:05:46,010
ARE WE GETTING CLOSE,
CHAPPY?
YEAH.?

156
00:05:46,010 --> 00:05:47,646
OKAY. HE IS RIGHT UP
IN THE FRONT.

157
00:05:59,558 --> 00:06:00,000
OH... DEAR.

158
00:06:00,000 --> 00:06:02,527
OH... DEAR.

159
00:06:02,527 --> 00:06:04,729
I'M GONNA GET A GLASS
OF WATER,

160
00:06:04,729 --> 00:06:05,697
THEN I'LL GO MEET
DARTH VADER.

161
00:06:05,697 --> 00:06:07,766
UH-HUH.

162
00:06:09,601 --> 00:06:11,870
WOW. HOW ARE YOU?

163
00:06:11,870 --> 00:06:13,605
GORDON, NICE TO MEET YOU.

164
00:06:13,605 --> 00:06:14,873
THOSE PANTS ARE BRIGHT.
I'M A HOT PEPPER,
BROTHER.

165
00:06:14,873 --> 00:06:17,075
WOW, WOW, WOW.
THROWBACK TO THE '80s?

166
00:06:17,075 --> 00:06:18,610
IT'S JUST SOMETHING
I'VE ALWAYS WORN.

167
00:06:18,610 --> 00:06:19,678
WOW, LOOK AT THAT THING
THERE.

168
00:06:19,678 --> 00:06:22,046
THAT'S WHEN I WAS CUTE
AND YOUNG.

169
00:06:22,046 --> 00:06:23,748
CUTE AND YOUNG?
HOW LONG AGO WAS THAT?
YOU REMEMBER THOSE DAYS?

170
00:06:23,748 --> 00:06:25,684
I DO. JUST TAKE ME BACK
TO THE BEGINNING.

171
00:06:25,684 --> 00:06:28,987
HOW LONG HAVE YOU BEEN HERE?
SINCE JUNE OF '06.

172
00:06:28,987 --> 00:06:30,000
RIGHT. MM-HMM.
AFTER KATRINA.

173
00:06:30,000 --> 00:06:30,922
RIGHT. MM-HMM.
AFTER KATRINA.

174
00:06:30,922 --> 00:06:32,991
WHAT'S THE COMPARISON
BETWEEN HERE AND MISSISSIPPI?

175
00:06:32,991 --> 00:06:35,393
MISSISSIPPI WAS KIND OF
NEVER-ENDING,

176
00:06:35,393 --> 00:06:36,695
BECAUSE IT
WAS 23 YEARS.

177
00:06:36,695 --> 00:06:40,064
SO IT WAS A LONG TIME
IN A SUCCESSFUL BUSINESS,

178
00:06:40,064 --> 00:06:41,465
DOING WHAT I DO.
YOU'RE AMAZING.

179
00:06:41,465 --> 00:06:43,134
AND HERE--TALK ME THROUGH
THE FIRST TWO YEARS,

180
00:06:43,134 --> 00:06:47,772
BUSINESS-WISE.
KIND OF A ROUGH BEGINNING
HERE IN NASHVILLE.

181
00:06:47,772 --> 00:06:48,907
OF COURSE,
THE NEW GUYS IN TOWN--

182
00:06:48,907 --> 00:06:50,441
PEOPLE ARE AFRAID
OF US.
MM-HMM.

183
00:06:50,441 --> 00:06:53,678
YOU KNOW, WE DON'T DO
TRADITIONAL NASHVILLE FOOD--

184
00:06:53,678 --> 00:06:55,680
BURGERS AND PULLED PORK
AND CHICKEN WINGS.

185
00:06:55,680 --> 00:06:56,881
WE DON'T DO THAT.

186
00:06:56,881 --> 00:06:58,683
NO, WE DO
THE NEW ORLEANS FOOD.

187
00:06:58,683 --> 00:07:00,000
SO A LOT OF PEOPLE
WERE AFRAID.

188
00:07:00,000 --> 00:07:00,852
SO A LOT OF PEOPLE
WERE AFRAID.

189
00:07:00,852 --> 00:07:01,953
AND THIS IS WHAT WE'RE
TRYING TO DEAL WITH STILL

190
00:07:01,953 --> 00:07:03,021
TO THIS DAY.

191
00:07:03,021 --> 00:07:04,656
AND HERE, YOU'RE
TAKING A PLAY

192
00:07:04,656 --> 00:07:07,559
ON FINE DINING?
IT'S MORE LIKE
I'M TAKING A PLAY

193
00:07:07,559 --> 00:07:10,428
ON CASUAL FINE DINING.

194
00:07:10,428 --> 00:07:11,796
LOOK AT THOSE NAPKINS.
YEAH.

195
00:07:11,796 --> 00:07:12,964
UM, WAITERS' BOW TIES.
I MEAN,

196
00:07:12,964 --> 00:07:14,666
IT DOESN'T STRIKE ME
AS SOMEWHAT CASUAL.

197
00:07:14,666 --> 00:07:16,467
I MEAN,
IT'S QUITE FORMAL, NO?

198
00:07:16,467 --> 00:07:19,604
UH... NO.
RIGHT. OKAY.

199
00:07:19,604 --> 00:07:21,940
MY GOD, I'VE BEEN DOING THIS
A LONG TIME.

200
00:07:21,940 --> 00:07:24,743
I'VE EATEN ALL OVER THE WORLD.
I SEE WHAT PEOPLE DO.

201
00:07:24,743 --> 00:07:26,444
I DON'T THINK
I'M SO FAR OFF.

202
00:07:26,444 --> 00:07:28,913
AND HOW WOULD YOU RATE YOUR
FOOD, CURRENTLY, OUT OF TEN?

203
00:07:28,913 --> 00:07:30,000
WHAT WOULD YOU GIVE IT?
I WOULDN'T PUT IT OUT

204
00:07:30,000 --> 00:07:30,749
WHAT WOULD YOU GIVE IT?
I WOULDN'T PUT IT OUT

205
00:07:30,749 --> 00:07:33,084
IF I DIDN'T THINK
IT WAS DELICIOUS.
JUST ASKING.

206
00:07:33,084 --> 00:07:34,619
SO I GIVE 'EM A TEN
EVERY TIME I DO IT, YOU KNOW.

207
00:07:34,619 --> 00:07:35,754
OKAY. WELL,
LET ME SIT DOWN,

208
00:07:35,754 --> 00:07:37,088
HAVE A LITTLE RUN
AT THE MENU,

209
00:07:37,088 --> 00:07:39,691
AND GET UP TO SPEED WITH
YOUR STYLE OF COOKING.
OKAY.

210
00:07:39,691 --> 00:07:41,926
THANK YOU. YES.
I THINK THEY HAVE A TABLE
OVER THERE FOR YOU.

211
00:07:41,926 --> 00:07:44,563
I THINK MY FOOD IS
THE BEST NEW ORLEANS CUISINE

212
00:07:44,563 --> 00:07:45,897
IN NASHVILLE,
HANDS DOWN.

213
00:07:45,897 --> 00:07:49,668
SO I CAN'T FIGURE OUT WHY
PEOPLE HAVEN'T COME ENJOYED.

214
00:07:49,668 --> 00:07:51,703
ALL RIGHT.

215
00:07:51,703 --> 00:07:54,005
I WAS GONNA PUT
MY CHAPPY HAT ON.

216
00:07:54,005 --> 00:07:55,774
WE ACTUALLY GET A LOT
OF PEOPLE THAT DO THAT.

217
00:07:55,774 --> 00:07:57,709
DO YOU?
UH-HUH.

218
00:07:57,709 --> 00:07:58,977
LITTLE CHAPPIES.
RIGHT.

219
00:07:58,977 --> 00:08:00,000
OKAY, SO THIS IS OUR LUNCH
SELECTION RIGHT HERE.

220
00:08:00,000 --> 00:08:01,813
OKAY, SO THIS IS OUR LUNCH
SELECTION RIGHT HERE.

221
00:08:01,813 --> 00:08:03,715
THANK YOU. WOW, THIS IS
A BIG LUNCH MENU.
MM-HMM. YEAH.

222
00:08:03,715 --> 00:08:04,949
DINNER MENU'S EVEN LARGER.

223
00:08:04,949 --> 00:08:07,686
WOW, WOW, WOW.
THANK YOU.
ABSOLUTELY.

224
00:08:07,686 --> 00:08:09,688
WOW.

225
00:08:09,688 --> 00:08:10,955
HELLO. HOW ARE YOU?

226
00:08:10,955 --> 00:08:12,691
FANTASTIC.
AND YOURSELF?
I'M SO HAPPY TO BE HERE.

227
00:08:12,691 --> 00:08:14,125
WELCOME TO CHAPPY'S.
MY NAME IS T. J.

228
00:08:14,125 --> 00:08:15,594
NICE TO MEET YOU.
T. J. GOOD TO SEE YOU.

229
00:08:15,594 --> 00:08:18,663
WE HAVE, LIKE,
TEN DIFFERENT SPECIALS.
WHAT?

230
00:08:18,663 --> 00:08:20,231
AS WELL AS FIVE
DIFFERENT APPETIZERS.

231
00:08:20,231 --> 00:08:23,735
15 SPECIALS?
YES.

232
00:08:23,735 --> 00:08:25,504
ON TOP OF THIS?

233
00:08:25,504 --> 00:08:26,838
YEAH.
AND THEY CHANGE
EVERY DAY?

234
00:08:26,838 --> 00:08:28,172
THAT'S A LOT
TO TAKE IN.

235
00:08:28,172 --> 00:08:30,000
NO, ACTUALLY, IT STAYS
EXACTLY THE SAME.

236
00:08:30,000 --> 00:08:30,174
NO, ACTUALLY, IT STAYS
EXACTLY THE SAME.

237
00:08:30,174 --> 00:08:32,276
AH.
THEY'VE BEEN THE SAME
SINCE I'VE BEEN HERE.

238
00:08:32,276 --> 00:08:36,214
WOW. SO YOU KNOW
THIS $8.95 CRAWFISH?

239
00:08:36,214 --> 00:08:38,550
I SAW IT'S ON THERE TWICE.
IT'S THE SAME
ON THE LUNCH MENU

240
00:08:38,550 --> 00:08:39,618
AS IT IS
ON THE DINNER MENU.

241
00:08:39,618 --> 00:08:40,719
YEAH.
ONLY THE PRICE CHANGES.

242
00:08:40,719 --> 00:08:43,722
SO FOR THE LUNCH MENU,
THE CRAWFISH ETOUFFEE IS $8.95.

243
00:08:43,722 --> 00:08:44,956
HOW MUCH IS IT FOR DINNER
ON THE SPECIAL?

244
00:08:44,956 --> 00:08:45,957
UH, $29.95.

245
00:08:45,957 --> 00:08:48,627
SO IT JUMPS $20.
AND WHAT CHANGES?

246
00:08:48,627 --> 00:08:51,696
NOTHING.

247
00:08:51,696 --> 00:08:54,065
T. J., COME ON.

248
00:08:54,065 --> 00:08:57,669
YOUR PRICE JUMPS 3 1/2 TIMES
FOR THE SPECIAL ON THE DINNER,

249
00:08:57,669 --> 00:08:58,937
AND NOTHING CHANGES?

250
00:08:58,937 --> 00:09:00,000
YOU DON'T EVEN THROW ME AN EXTRA
COUPLE OF TAILS IN THERE?

251
00:09:00,000 --> 00:09:00,772
YOU DON'T EVEN THROW ME AN EXTRA
COUPLE OF TAILS IN THERE?

252
00:09:00,772 --> 00:09:02,807
SHAME ON YOU, T. J.

253
00:09:02,807 --> 00:09:04,809
WELL, NOT ME. I--

254
00:09:04,809 --> 00:09:05,944
IS THAT JUST FOR THE...
CRAWFISH,

255
00:09:05,944 --> 00:09:07,311
OR IS THAT
FOR ALL THE SPECIALS?

256
00:09:07,311 --> 00:09:08,980
IT PRETTY MUCH--
IT'S PRETTY STANDARD.

257
00:09:08,980 --> 00:09:11,816
WOW.

258
00:09:11,816 --> 00:09:13,685
SO LET'S START OFF
WITH, PLEASE,

259
00:09:13,685 --> 00:09:15,219
THE FRIED GREEN
TOMATOES, PLEASE.
OKAY.

260
00:09:15,219 --> 00:09:17,922
THE CHICKEN AND SAUSAGE GUMBO
AS WELL, PLEASE.
OKAY.

261
00:09:17,922 --> 00:09:20,792
AND I'LL GO FOR THAT STEAK
AND LOBSTER ROCKET.

262
00:09:20,792 --> 00:09:21,660
VERY GOOD.

263
00:09:21,660 --> 00:09:24,195
THANK YOU.
WOW.

264
00:09:24,195 --> 00:09:26,798
FRIED GREEN TOMATOES.
THANK YOU.

265
00:09:26,798 --> 00:09:28,700
WHAT?
FRIED GREEN.

266
00:09:28,700 --> 00:09:30,000
THE REST OF HIS ORDER IS
GOING IN NOW.

267
00:09:30,000 --> 00:09:33,271
THE REST OF HIS ORDER IS
GOING IN NOW.

268
00:09:33,271 --> 00:09:35,006
HELLO.
OH, HELLO.

269
00:09:35,006 --> 00:09:36,641
HOW ARE YOU?
I'M FINE, I THINK.
HOW ARE YOU?

270
00:09:36,641 --> 00:09:37,942
NICE TO MEET YOU.
STARR CHAPMAN.

271
00:09:37,942 --> 00:09:39,678
STARR, NICE TO SEE YOU.
PLEASE, TAKE A SEAT.

272
00:09:39,678 --> 00:09:41,680
WELL, WELCOME.
THANK YOU.
I'M HAPPY TO BE HERE.

273
00:09:41,680 --> 00:09:43,314
MY FIRST TIME IN NASHVILLE.
REALLY?
HOW DO YOU LIKE IT?

274
00:09:43,314 --> 00:09:44,883
YEAH, WONDERFUL,
THANK YOU.

275
00:09:44,883 --> 00:09:46,918
WE'RE HAPPY TO HAVE YOU.
ARE YOU INVOLVED
WITH THE BUSINESS DAILY?

276
00:09:46,918 --> 00:09:49,320
ALWAYS.
YES, HANDS ON.
OH, REALLY?

277
00:09:49,320 --> 00:09:52,691
I WORK THE FRONT OF THE HOUSE,
I WORK THE OFFICE.
WOW.

278
00:09:52,691 --> 00:09:54,693
I WEAR MANY HATS.
HAVE TO.
UH-HUH.

279
00:09:54,693 --> 00:09:56,728
AND YOUR HUSBAND,
OF COURSE, CHAPPY.

280
00:09:56,728 --> 00:09:58,096
HOW LONG HAVE YOU
BEEN TOGETHER?

281
00:09:58,096 --> 00:09:59,631
29 YEARS.
29 YEARS.

282
00:09:59,631 --> 00:10:00,000
YES, SIR.
DOES HE LISTEN
TO YOUR INPUT?

283
00:10:00,000 --> 00:10:02,100
YES, SIR.
DOES HE LISTEN
TO YOUR INPUT?

284
00:10:02,100 --> 00:10:04,869
NOT ALWAYS.
NOT ALWAYS.
WHY?

285
00:10:04,869 --> 00:10:06,070
BECAUSE HE'S
A HARD-HEADED MAN.

286
00:10:06,070 --> 00:10:09,207
I THINK HE'S SET
IN HIS WAYS.

287
00:10:09,207 --> 00:10:11,142
BUT WHEN IT'S NOT WORKING,
YOU'D ADAPT.

288
00:10:11,142 --> 00:10:13,778
EXACTLY.
LOOKING AT OUR MENU,

289
00:10:13,778 --> 00:10:15,814
I THINK IT'S TOO BIG.

290
00:10:15,814 --> 00:10:17,115
I THINK IT NEEDS
TO BE DOWNSIZED.

291
00:10:17,115 --> 00:10:19,183
IT'S TOO MUCH.

292
00:10:19,183 --> 00:10:20,885
YOU'VE GOTTA BE ABLE
TO ADAPT AND CHANGE.

293
00:10:20,885 --> 00:10:22,787
IT SEEMS LIKE
YOU'VE HIT A WALL.

294
00:10:22,787 --> 00:10:25,223
ABSOLUTELY.
THAT'S WHY YOU'RE HERE.

295
00:10:25,223 --> 00:10:28,059
MM-HMM.
I THINK THAT'S
GONNA BE THE KEY.

296
00:10:28,059 --> 00:10:30,000
I BELIEVE CHEF RAMSAY IS
THE ONLY PERSON

297
00:10:30,000 --> 00:10:30,762
I BELIEVE CHEF RAMSAY IS
THE ONLY PERSON

298
00:10:30,762 --> 00:10:31,896
WHO COULD TURN CHAPPY AROUND.

299
00:10:31,896 --> 00:10:35,734
FOR ME, IT'S LIKE TRYING
TO BLOW AIR INTO A BALLOON

300
00:10:35,734 --> 00:10:36,668
WITH A HOLE IN IT.

301
00:10:36,668 --> 00:10:38,837
ALL RIGHT, THE FRIED
GREEN TOMATO APPETIZER.

302
00:10:38,837 --> 00:10:41,139
MM-HMM.
IS THAT PARMESAN ON THERE?

303
00:10:41,139 --> 00:10:43,675
IT IS. AND CRAWFISH TAILS
AND HOLLANDAISE SAUCE.

304
00:10:43,675 --> 00:10:44,676
THANKS, T. J.
YOU'RE WELCOME.

305
00:10:44,676 --> 00:10:45,844
I'M DYING TO TASTE THESE

306
00:10:45,844 --> 00:10:46,945
FRIED GREEN TOMATOES.
OKAY, GOOD.

307
00:10:46,945 --> 00:10:49,180
WELL, ENJOY.
BON APPETIT.
THANK YOU.

308
00:10:49,180 --> 00:10:50,682
OH, HOW WOULD YOU RATE
THE FOOD, BY THE WAY?

309
00:10:50,682 --> 00:10:52,083
EXCELLENT.
EXCELLENT.

310
00:10:52,083 --> 00:10:53,885
I JUST THINK IT NEEDS
TO BE MODERNIZED,

311
00:10:53,885 --> 00:10:57,889
REVAMPED,
AND "SHHHP" THE MENU.

312
00:11:01,325 --> 00:11:03,361
SHE SAYS IT'S EXCELLENT,

313
00:11:03,361 --> 00:11:05,830
AND YET IT NEEDS
TO BE MODERNIZED AND REVAMPED.

314
00:11:05,830 --> 00:11:07,365
THAT DOESN'T SOUND
LIKE EXCELLENT.

315
00:11:07,365 --> 00:11:08,800
BECAUSE SURELY,
IF IT WAS EXCELLENT,

316
00:11:08,800 --> 00:11:10,101
YOU WOULDN'T HAVE TO DO
ANY OF THOSE THINGS.

317
00:11:14,005 --> 00:11:16,775
IT'S BLAND.

318
00:11:16,775 --> 00:11:19,243
ALL RIGHT, WHAT'D WE THINK
OF THE FRIED GREEN TOMATOES?

319
00:11:19,243 --> 00:11:20,845
UH, YEAH, BLAND.

320
00:11:20,845 --> 00:11:22,814
THAT HOLLANDAISE SAUCE IS
ALMOST JUST LIKE

321
00:11:22,814 --> 00:11:24,282
A SORT OF--
A MELTED BUTTER.

322
00:11:24,282 --> 00:11:26,951
YEAH, IT DOESN'T EVEN TASTE
OF ANYTHING.
SORRY ABOUT THAT.

323
00:11:26,951 --> 00:11:28,887
NOT YOUR FAULT.

324
00:11:28,887 --> 00:11:30,000
RIGHT. NEXT UP WOULD BE
THE CHICKEN AND SAUSAGE GUMBO.

325
00:11:30,000 --> 00:11:30,989
RIGHT. NEXT UP WOULD BE
THE CHICKEN AND SAUSAGE GUMBO.

326
00:11:30,989 --> 00:11:34,058
GUMBO? THANK YOU.
YOU'RE VERY WELCOME.

327
00:11:37,962 --> 00:11:40,799
HE SAID YOUR HOLLANDAISE
SAUCE WAS EXTREMELY BLAND.

328
00:11:40,799 --> 00:11:44,368
IT JUST TASTES LIKE
A STRONG BUTTER SAUCE.

329
00:11:44,368 --> 00:11:46,705
IT'S VERY GOOD.

330
00:11:46,705 --> 00:11:48,707
WHEN WE BRING A DISH
BACK TO THE KITCHEN,

331
00:11:48,707 --> 00:11:50,174
HE ACTS LIKE
IT'S AN INSULT,

332
00:11:50,174 --> 00:11:51,810
NOT THAT THERE'S POSSIBLY
SOMETHING WRONG

333
00:11:51,810 --> 00:11:53,812
WITH THE ACTUAL DISH.

334
00:11:55,346 --> 00:11:57,181
GUMBO. WOW.

335
00:11:57,181 --> 00:12:00,000
IT LOOKS LIKE CHAPPY
TOOK A CRAPPY IN MY GUMBO.

336
00:12:00,000 --> 00:12:02,086
IT LOOKS LIKE CHAPPY
TOOK A CRAPPY IN MY GUMBO.

337
00:12:02,086 --> 00:12:04,989
IT'S LIKE A PUDDLE.
IT'S JUST WATERY.

338
00:12:04,989 --> 00:12:06,490
REALLY WATERY.

339
00:12:10,194 --> 00:12:12,463
THAT IS  DISGUSTING.

340
00:12:12,463 --> 00:12:15,099
IF THIS DISH WAS DONE RIGHT,
IT COULD BE A GAME CHANGER.

341
00:12:15,099 --> 00:12:17,001
BUT RIGHT NOW,
IT'S A GAME ENDER.

342
00:12:17,001 --> 00:12:20,338
T. J., IS THERE A PROBLEM
IN THE KITCHEN?

343
00:12:20,338 --> 00:12:22,807
IT'S NOT EVEN HOT.
IT'S NOT HOT?

344
00:12:22,807 --> 00:12:26,110
NO. I MEAN, IT'S JUST,
LIKE, LUKEWARM AND GLOOPY.

345
00:12:26,110 --> 00:12:27,245
SEE THE SKIN?
YEAH.

346
00:12:27,245 --> 00:12:29,848
VERY WATERY.
THERE'S NO FLAVOR ANYWHERE.

347
00:12:29,848 --> 00:12:30,000
JUST BLAND.
GOTCHA.

348
00:12:30,000 --> 00:12:31,883
JUST BLAND.
GOTCHA.

349
00:12:31,883 --> 00:12:33,818
I'LL BRING THE NEXT ONE.
THANK YOU.

350
00:12:33,818 --> 00:12:35,520
OKAY.
WOW.

351
00:12:37,421 --> 00:12:39,758
CHAPPY, FIRST OF ALL,
THIS IS COLD.

352
00:12:39,758 --> 00:12:41,325
JUST ABSOLUTELY FILLED
WITH WATER.

353
00:12:41,325 --> 00:12:43,528
FILLED WITH WATER?

354
00:12:43,528 --> 00:12:45,263
I THOUGHT I DRAINED IT
PRETTY WELL.

355
00:12:48,767 --> 00:12:50,835
HI.
HEY.
HE HATES EVERYTHING.

356
00:12:50,835 --> 00:12:52,070
UH-OH.

357
00:12:52,070 --> 00:12:56,240
HE HASN'T LIKED ANYTHING
I'VE DONE SO FAR.

358
00:12:56,240 --> 00:13:00,000
ALL RIGHT,
GARNISH IT UP.

359
00:13:00,000 --> 00:13:00,178
ALL RIGHT,
GARNISH IT UP.

360
00:13:00,178 --> 00:13:02,480
STEAK AND LOBSTER ROCKET.

361
00:13:02,480 --> 00:13:07,151
STEAK AND LOBSTER ROCKET.
THANK YOU.

362
00:13:07,151 --> 00:13:08,452
THAT'S A VERY
FUNNY-LOOKING LOBSTER.

363
00:13:08,452 --> 00:13:11,489
SERIOUSLY.
HOW MUCH IS THIS DISH?

364
00:13:11,489 --> 00:13:14,025
$36.95.

365
00:13:14,025 --> 00:13:15,560
JEEZ, COME ON. STOP.

366
00:13:15,560 --> 00:13:19,130
AND WHY IS THE FILET
BUTTERFLIED LIKE THAT?

367
00:13:19,130 --> 00:13:21,365
I MEAN, CUT LIKE THAT?

368
00:13:21,365 --> 00:13:25,069
HE CUTS IT OFF
AND THEN POUNDS IT THIN.

369
00:13:25,069 --> 00:13:28,239
HE BEATS THE CRAP
OUT OF A FILET...

370
00:13:28,239 --> 00:13:30,000
TO TENDERIZE IT, WHEN IT'S
THE MOST STUNNING CUT?

371
00:13:30,000 --> 00:13:31,075
TO TENDERIZE IT, WHEN IT'S
THE MOST STUNNING CUT?

372
00:13:31,075 --> 00:13:33,311
WOW.

373
00:13:39,350 --> 00:13:40,919
WOW.

374
00:13:40,919 --> 00:13:42,521
TRY IT?

375
00:13:42,521 --> 00:13:44,255
I'LL TRY IT. NO.
PLEASE.

376
00:13:44,255 --> 00:13:47,526
COME ON.

377
00:13:47,526 --> 00:13:49,093
THAT IS CHEWY.

378
00:13:49,093 --> 00:13:51,495
THE LOBSTER
I COULDN'T EVEN EAT.

379
00:13:51,495 --> 00:13:53,131
AS I WAS TRYING
TO BITE DOWN ON IT,

380
00:13:53,131 --> 00:13:54,232
IT WAS BOUNCING BACK.

381
00:13:54,232 --> 00:13:57,101
STEAK AND LOBSTER ROCKET.

382
00:13:57,101 --> 00:14:00,000
SOMEONE NEEDS A  ROCKET
UP HIS  TO WAKE UP.

383
00:14:00,000 --> 00:14:00,572
SOMEONE NEEDS A  ROCKET
UP HIS  TO WAKE UP.

384
00:14:00,572 --> 00:14:02,541
OH, MY GOD.
I'LL BE RIGHT BACK.

385
00:14:02,541 --> 00:14:04,576
DON'T SWALLOW THAT ONE.

386
00:14:04,576 --> 00:14:06,511
YOU NEED A NAPKIN?

387
00:14:06,511 --> 00:14:09,313
MAYBE CHAPPY NEEDS
TO GET ON A  ROCKET.

388
00:14:09,313 --> 00:14:11,516
A ROCKET BACK TO NEW ORLEANS
TO SEE HOW IT'S PROPERLY DONE.

389
00:14:11,516 --> 00:14:14,418
FAST.

390
00:14:14,418 --> 00:14:17,589
HE SAID THE DISH
IS JUST A MESS.

391
00:14:17,589 --> 00:14:18,590
I DON'T WANT TO THROW IT
DOWN HIS THROAT

392
00:14:18,590 --> 00:14:19,490
IF HE DOESN'T WANT IT.

393
00:14:19,490 --> 00:14:21,025
HE COULDN'T EVEN GET
THROUGH THE STEAK.

394
00:14:21,025 --> 00:14:22,026
IT WAS ALL GRISTLE.

395
00:14:22,026 --> 00:14:23,327
IT WAS GRISTLE?
YEAH.

396
00:14:23,327 --> 00:14:26,197
WHAT DO YOU MEAN
"GRISTLE"?
GRISTLE AND CHEWY.

397
00:14:26,197 --> 00:14:30,000
OKAY, WELL...
IT'S LIKE BUTTER.

398
00:14:30,000 --> 00:14:31,035
OKAY, WELL...
IT'S LIKE BUTTER.

399
00:14:31,035 --> 00:14:32,871
IS IT NOT?

400
00:14:32,871 --> 00:14:34,873
CHEF RAMSAY'S A DUMBASS.

401
00:14:34,873 --> 00:14:36,641
IF THERE'S SOMETHING THAT
I THINK IS ABSOLUTELY WRONG,

402
00:14:36,641 --> 00:14:37,976
HE DOESN'T KNOW
WHAT HE'S TALKING ABOUT,

403
00:14:37,976 --> 00:14:39,110
I'M GONNA TELL HIM--
"YOU DON'T KNOW

404
00:14:39,110 --> 00:14:40,645
WHAT THE HELL
YOU'RE TALKING ABOUT."

405
00:14:49,020 --> 00:14:52,190
AFTER ENDURING CHAPPY'S
FLAVORLESS CAJUN CUISINE...

406
00:14:52,190 --> 00:14:53,525
CAN YOU TAKE ME
THROUGH THE KITCHEN, PLEASE?

407
00:14:53,525 --> 00:14:55,259
I SURE CAN.

408
00:14:55,259 --> 00:14:56,494
CHEF RAMSAY HEADS
TO THE KITCHEN,

409
00:14:56,494 --> 00:14:58,329
LOOKING FOR AN EXPLANATION.

410
00:14:58,329 --> 00:14:59,664
I DON'T KNOW WHERE TO START.

411
00:14:59,664 --> 00:15:01,299
I WAS SO EXCITED
COMING HERE,

412
00:15:01,299 --> 00:15:04,402
BUT I'M DISAPPOINTED.

413
00:15:04,402 --> 00:15:06,571
DID YOU COOK EVERYTHING?
UH-HUH.

414
00:15:06,571 --> 00:15:09,007
THE FRIED GREEN TOMATOES,
WHAT ARE YOU COOKING THEM IN?

415
00:15:09,007 --> 00:15:10,509
CORN FLOUR.
CORN FLOUR.

416
00:15:10,509 --> 00:15:13,311
A LITTLE SEASONING.
FOR ME, THERE WAS
NO SEASONING.

417
00:15:13,311 --> 00:15:14,478
IT WAS BLAND.

418
00:15:14,478 --> 00:15:14,759
AND THE HOLLANDAISE SAUCE
WAS JUST MELTED BUTTER.

419
00:15:14,759 --> 00:15:18,316
AND THE HOLLANDAISE SAUCE
WAS JUST MELTED BUTTER.

420
00:15:18,316 --> 00:15:20,418
YEAH.

421
00:15:21,986 --> 00:15:24,122
STEAK AND LOBSTER ROCKET.

422
00:15:24,122 --> 00:15:27,526
THE LOBSTER WAS LIKE RUBBER.

423
00:15:27,526 --> 00:15:29,661
AND WHEN YOU HAVE
A $36 ENTREE,

424
00:15:29,661 --> 00:15:32,096
YOU DON'T EXPECT
TO SEE FILET POUNDED.

425
00:15:34,465 --> 00:15:36,267
THAT'S THE LAST THING
YOU EVER DO.

426
00:15:36,267 --> 00:15:38,469
I'VE NEVER MET A CHEF
ANYWHERE IN THE WORLD

427
00:15:38,469 --> 00:15:40,404
THAT POUNDS OUT A FILET.

428
00:15:40,404 --> 00:15:43,508
WHY WOULD YOU POUND SOMETHING
THAT IS TENDER?

429
00:15:43,508 --> 00:15:44,759
JUST A TECHNIQUE
OF WHAT WE DO.

430
00:15:44,759 --> 00:15:45,544
JUST A TECHNIQUE
OF WHAT WE DO.

431
00:15:45,544 --> 00:15:48,547
JUST SHAPING IT
SO IT FITS, IT STACKS.

432
00:15:48,547 --> 00:15:54,118
IT'S NOT CLAY, IT'S MEAT.

433
00:15:54,118 --> 00:15:56,387
THE CHICKEN AND SAUSAGE
GUMBO... BLAND.

434
00:15:56,387 --> 00:15:58,456
BUT DO YOU KNOW WHAT?

435
00:15:58,456 --> 00:15:59,591
FORGET THE SEASONING.

436
00:15:59,591 --> 00:16:00,992
IT WASN'T EVEN HOT.
IT WAS LUKEWARM.

437
00:16:00,992 --> 00:16:02,393
I SENT IT OUT
AS SOON AS I DID IT.

438
00:16:02,393 --> 00:16:04,563
SO IT WAS ACTUALLY
BUBBLING HOT.

439
00:16:04,563 --> 00:16:06,565
I'M NOT EXAGGERATING,
IT WASN'T BUBBLING HOT.

440
00:16:07,566 --> 00:16:09,701
I DON'T FIND IT FUNNY.
OKAY.

441
00:16:09,701 --> 00:16:12,537
CAN I HAVE A WORD ON MY OWN
WITH THE OWNERS, PLEASE?

442
00:16:12,537 --> 00:16:14,759
YOU GUYS GET BACK
TO WHATEVER YOU BE DOING.

443
00:16:14,759 --> 00:16:15,674
YOU GUYS GET BACK
TO WHATEVER YOU BE DOING.

444
00:16:15,674 --> 00:16:19,177
I'M NOT GONNA SAY THIS
IN FRONT OF YOUR STAFF.

445
00:16:21,546 --> 00:16:24,382
YOU'RE A JOKE.

446
00:16:24,382 --> 00:16:25,449
THE FOOD WAS DISGUSTING.

447
00:16:25,449 --> 00:16:28,119
EVERYTHING WAS OFF?
EVERYTHING.

448
00:16:28,119 --> 00:16:30,021
AND THAT'S WITHOUT
FACTORING IN THE PRICES.

449
00:16:30,021 --> 00:16:32,490
GOING THROUGH EACH
AND EVERY DISH,

450
00:16:32,490 --> 00:16:34,593
THERE WAS A--
A CONSISTENT PATTERN.

451
00:16:34,593 --> 00:16:38,429
IT'S LIKE YOU'VE SHUT SHOP UP
AND GONE HOME.

452
00:16:38,429 --> 00:16:43,201
CHAPPY IS NOT VERY HAPPY.

453
00:16:43,201 --> 00:16:44,759
ARE YOU DONE?
WITH WHAT?

454
00:16:44,759 --> 00:16:45,436
ARE YOU DONE?
WITH WHAT?

455
00:16:45,436 --> 00:16:47,672
JUST COOKING IN GENERAL.
NO.

456
00:16:47,672 --> 00:16:50,675
THAT'S YOU AT YOUR BEST?
PARDON?

457
00:16:50,675 --> 00:16:54,378
THAT'S YOU AT YOUR BEST?
KIND OF.

458
00:16:54,378 --> 00:16:56,047
REALLY?

459
00:16:56,047 --> 00:17:00,484
UH, I'VE TONED DOWN
SOME SPICES FOR NASHVILLE.

460
00:17:00,484 --> 00:17:03,021
WHEN WE FIRST OPENED,
PEOPLE COMPLAINED ON EVERYTHING.

461
00:17:03,021 --> 00:17:05,489
TOO SALTY, TOO SPICY.
TOO MUCH HEAT.

462
00:17:05,489 --> 00:17:07,291
I'M NOT LOOKING
FOR EXCUSES.

463
00:17:07,291 --> 00:17:09,594
WELL, I-I--YOU KNOW,
WHAT CAN I SAY?

464
00:17:09,594 --> 00:17:11,663
YOU ASKED ME TO HELP,
BUT I'M NOT GONNA SIT HERE

465
00:17:11,663 --> 00:17:13,497
AND BLOW SMOKE UP YOUR ASSES
AND SAY THE FOOD WAS AMAZING.

466
00:17:13,497 --> 00:17:14,759
I DON'T WANT YOU TO BLOW
ANYTHING UP MY WHATEVER,

467
00:17:14,759 --> 00:17:17,135
I DON'T WANT YOU TO BLOW
ANYTHING UP MY WHATEVER,

468
00:17:17,135 --> 00:17:19,504
SO LET'S NOT GO HERE
AND GO THROUGH THIS.

469
00:17:19,504 --> 00:17:20,705
YOU'VE SAID YOUR PIECE,
LET'S MOVE ON.

470
00:17:20,705 --> 00:17:23,041
YOU'VE GIVEN UP.

471
00:17:25,043 --> 00:17:26,578
OKAY, I'M GONNA GO GET
SOME FRESH AIR.

472
00:17:26,578 --> 00:17:28,179
ME TOO.

473
00:17:29,480 --> 00:17:30,549
OKAY.

474
00:17:30,549 --> 00:17:32,517
WOW.

475
00:17:41,425 --> 00:17:43,394
TOM, ORDER UP.

476
00:17:43,394 --> 00:17:44,759
UH, MARK, HOW DOES
THE LINE WORK?

477
00:17:44,759 --> 00:17:45,129
UH, MARK, HOW DOES
THE LINE WORK?

478
00:17:45,129 --> 00:17:47,198
FRY COOK...
FRY COOK.
WHO'S FRYING TONIGHT?

479
00:17:47,198 --> 00:17:48,499
GRILL.
CHAPPY.

480
00:17:48,499 --> 00:17:50,234
- I'M FRYING TONIGHT.
- OKAY, GREAT.

481
00:17:51,670 --> 00:17:53,638
OYSTERS. WOW.

482
00:17:53,638 --> 00:17:56,340
CHAPPY, DO THEY STAY OUT
LIKE THAT?

483
00:17:56,340 --> 00:17:57,475
YOU ARE KIDDING ME,
AREN'T YOU?

484
00:18:00,244 --> 00:18:02,113
WOW.

485
00:18:04,549 --> 00:18:06,084
LISTEN, I'M NOT THAT DUMB.

486
00:18:06,084 --> 00:18:07,586
NOW YOU JUST PUT ICE IN THERE
TO CHILL THE TEMPERATURE.
I KNOW.

487
00:18:07,586 --> 00:18:09,320
"THROW SOME ICE IN,
I'LL CHECK IT.

488
00:18:09,320 --> 00:18:11,455
I WANT TO LOOK GOOD."

489
00:18:14,325 --> 00:18:14,759
ALL RIGHT, NOW WE GOT
THE FIRST TICKET.

490
00:18:14,759 --> 00:18:15,493
ALL RIGHT, NOW WE GOT
THE FIRST TICKET.

491
00:18:15,493 --> 00:18:18,830
WE GOT A GRILLED
GROUPER WORKING.

492
00:18:18,830 --> 00:18:20,865
CHAPPY, YOU FRY THE GROUPER
WITH THE BEEF?

493
00:18:20,865 --> 00:18:23,234
WE BLACKEN EVERYTHING
IN THE SAME PAN. YES.

494
00:18:23,234 --> 00:18:25,369
WHAT HAPPENS IF THE CUSTOMER
WAS WAS A PESCATARIAN?

495
00:18:25,369 --> 00:18:27,772
A PESCATARIAN?
YEAH, THEY ONLY
EAT FISH.

496
00:18:27,772 --> 00:18:30,575
AND THEY DON'T EXPECT TO EAT
THEIR FISH WITH MEAT JUICES.

497
00:18:30,575 --> 00:18:32,276
I'VE NEVER HEARD OF ONE,
TO TELL YOU THE TRUTH.

498
00:18:32,276 --> 00:18:35,279
MY GOD.

499
00:18:36,548 --> 00:18:38,583
WOW. I CAN'T BELIEVE
THAT'S GOING OUT.

500
00:18:38,583 --> 00:18:40,752
UH, TOM,
TAKE ME TO THAT TABLE.

501
00:18:42,621 --> 00:18:44,222
THANK YOU.
SORRY FOR INTERRUPTING.

502
00:18:44,222 --> 00:18:44,759
ARE YOU A PESCATARIAN?
I AM.

503
00:18:44,759 --> 00:18:45,790
ARE YOU A PESCATARIAN?
I AM.

504
00:18:45,790 --> 00:18:47,158
CAN I BORROW YOU
FOR TWO SECONDS?

505
00:18:47,158 --> 00:18:49,528
WOULD YOU MIND?
THANK YOU.
SURE. YEAH.

506
00:18:49,528 --> 00:18:50,595
CHAPPY, HAVE YOU GOT
TWO SECONDS?

507
00:18:50,595 --> 00:18:53,131
THIS IS ONE
OF YOUR CUSTOMERS.
REALLY?

508
00:18:53,131 --> 00:18:54,398
LET ME EXPLAIN SOMETHING
REALLY IMPORTANT,

509
00:18:54,398 --> 00:18:55,399
'CAUSE I'M NOT
AROUND NOW.

510
00:18:55,399 --> 00:18:56,434
THIS LADY IS
A PESCATARIAN.

511
00:18:56,434 --> 00:18:58,703
STRICTLY FISH.
WHAT I'M TRYING TO EXPLAIN,

512
00:18:58,703 --> 00:19:00,805
'CAUSE YOU'RE NOT LISTENING,
IS THAT HER FISH

513
00:19:00,805 --> 00:19:02,541
WAS COOKED IN THERE
ALONG WITH THE BEEF.

514
00:19:02,541 --> 00:19:04,308
IT'S NOT A GENERAL PRACTICE.

515
00:19:04,308 --> 00:19:05,644
IT'S JUST SOMETHING
YOU NEVER DO.

516
00:19:05,644 --> 00:19:07,311
IT'S THE GOLDEN RULE,
BUT HE'S TOTALLY OBLIVIOUS.

517
00:19:07,311 --> 00:19:09,781
DO YOU GET SICK ON MEAT?
OH, VERY.

518
00:19:09,781 --> 00:19:12,283
I'M SORRY.

519
00:19:12,283 --> 00:19:14,759
I'LL MAKE SURE THAT'S IN A PAN
OF ITS OWN, AS IT SHOULD BE,

520
00:19:14,759 --> 00:19:16,254
I'LL MAKE SURE THAT'S IN A PAN
OF ITS OWN, AS IT SHOULD BE,

521
00:19:16,254 --> 00:19:17,589
AND COOKED PROPERLY.
OKAY? MY APOLOGIES.

522
00:19:17,589 --> 00:19:19,524
I APPRECIATE THAT.
THANK YOU.

523
00:19:19,524 --> 00:19:22,493
IT'S COOKED IN THE SAME STUFF
THAT THE MEAT'S BEEN COOKED IN.

524
00:19:22,493 --> 00:19:23,795
OOH!

525
00:19:23,795 --> 00:19:24,863
OH, MY GOSH.

526
00:19:24,863 --> 00:19:27,532
AND IT'S DISGUSTING
BACK THERE.

527
00:19:27,532 --> 00:19:31,435
WHY IS... UGH.

528
00:19:31,435 --> 00:19:34,438
WHY IS THE MAYONNAISE
THAT COLOR?

529
00:19:36,307 --> 00:19:38,209
I THOUGHT THAT WAS
A JAR OF MUSTARD.

530
00:19:38,209 --> 00:19:41,179
WHAT'S THE DATE ON THIS?

531
00:19:41,179 --> 00:19:44,759
"SELL BY 27 FEBRUARY 2010."

532
00:19:44,759 --> 00:19:45,349
"SELL BY 27 FEBRUARY 2010."

533
00:19:45,349 --> 00:19:49,287
EXPIRED THREE YEARS AGO.
MY GOD.

534
00:19:49,287 --> 00:19:51,489
WHAT'S THAT?

535
00:19:54,492 --> 00:19:57,295
HOW OLD IS THAT?

536
00:19:57,295 --> 00:20:00,198
RAW BEEF AND COOKED BEEF.

537
00:20:00,198 --> 00:20:02,567
I CANNOT BELIEVE
WHAT I'M SEEING.

538
00:20:02,567 --> 00:20:05,537
AS I ALWAYS SAY, EVERYTHING
YOU NEED TO KNOW ABOUT A CHEF

539
00:20:05,537 --> 00:20:06,705
IS IN HIS FRIDGE.

540
00:20:06,705 --> 00:20:09,874
SHRIMP.
THEY'RE STUCK THERE.

541
00:20:09,874 --> 00:20:13,477
SAD. ABSOLUTELY STINKING.

542
00:20:13,477 --> 00:20:14,759
OH, MY GOD.
LOOK AT THAT.

543
00:20:14,759 --> 00:20:18,517
OH, MY GOD.
LOOK AT THAT.

544
00:20:18,517 --> 00:20:20,552
WHAT IN THE
IS THAT?

545
00:20:20,552 --> 00:20:22,721
THERE'S A SHRIMP HANGING DOWN.
THAT'S ALL MOLD.

546
00:20:22,721 --> 00:20:24,956
UNBELIEVABLE.
BLOODY HELL.

547
00:20:32,137 --> 00:20:33,639
IT'S DINNER SERVICE AT CHAPPY'S,

548
00:20:33,639 --> 00:20:36,041
AND CHEF RAMSAY HAS JUST MADE
A SHOCKING DISCOVERY...

549
00:20:36,041 --> 00:20:38,211
OH, MY GOD.
THAT'S ALL MOLD.

550
00:20:38,211 --> 00:20:39,912
BLOODY HELL.

551
00:20:39,912 --> 00:20:41,914
WHAT MAY BE THE FILTHIEST FRIDGE

552
00:20:41,914 --> 00:20:43,015
HE HAS EVER SEEN.

553
00:20:43,015 --> 00:20:46,286
WHAT A MESS.

554
00:20:46,286 --> 00:20:48,454
DO YOU HAVE A MINUTE?
URGENTLY, PLEASE.
YES, SIR.

555
00:20:48,454 --> 00:20:49,655
YES, SIR.
THANK YOU.

556
00:20:49,655 --> 00:20:53,226
CHAPPY, CAN I HAVE YOU
FOR A MINUTE, PLEASE?

557
00:20:53,226 --> 00:20:55,961
THIS FRIDGE IS
AN ABSOLUTE MESS.

558
00:20:55,961 --> 00:20:58,631
I HAVE NEVER SEEN THAT,
EVER!

559
00:20:58,631 --> 00:20:59,729
NOW, I WANT TO KNOW
WHAT THE HELL ARE YOU DOING?

560
00:20:59,729 --> 00:21:01,901
NOW, I WANT TO KNOW
WHAT THE HELL ARE YOU DOING?

561
00:21:01,901 --> 00:21:04,036
SOMETHING MUST HAVE SPILLED.

562
00:21:04,036 --> 00:21:05,971
SOMETHING MUST HAVE SPILLED?

563
00:21:05,971 --> 00:21:08,208
CAN YOU STOP
FOR ONCE

564
00:21:08,208 --> 00:21:10,109
AND JUST TRY TO GET REAL?

565
00:21:10,109 --> 00:21:13,012
WHEN ARE THESE FROM,
JUST OUT OF INTEREST?

566
00:21:13,012 --> 00:21:15,348
THOSE ARE FRESH POTATOES.
THEY ARE FRESH TODAY?

567
00:21:15,348 --> 00:21:16,616
NO, THEY'RE NOT
FRESH TODAY.

568
00:21:16,616 --> 00:21:19,084
OH, MY GOOD GOD.

569
00:21:19,084 --> 00:21:21,053
JUST TOUCH THAT.
WHAT IS THAT?

570
00:21:21,053 --> 00:21:22,555
IT'S WARM.

571
00:21:22,555 --> 00:21:24,924
HAVE YOU ANY IDEA
WHAT HAPPENS TO SAUCE

572
00:21:24,924 --> 00:21:26,926
WHEN IT'S COVERED
AND IT'S HOT?

573
00:21:26,926 --> 00:21:28,994
TOMORROW MORNING IT'S WHAT?

574
00:21:28,994 --> 00:21:29,729
SOUR.
SOUR. THANK YOU.

575
00:21:29,729 --> 00:21:30,596
SOUR.
SOUR. THANK YOU.

576
00:21:30,596 --> 00:21:31,997
AND WHEN IS THIS FROM?

577
00:21:31,997 --> 00:21:34,634
THIS IS A CAKE THAT WE--
THIS IS A CAKE.

578
00:21:34,634 --> 00:21:36,236
YOU CAN'T EVEN
ANSWER ME NOW.

579
00:21:36,236 --> 00:21:38,404
HOW OLD IS THAT?

580
00:21:38,404 --> 00:21:41,073
I DON'T KNOW.
OH, MY GOOD GOD.

581
00:21:41,073 --> 00:21:42,475
SEE THE MOLD
IN THESE THINGS?

582
00:21:42,475 --> 00:21:44,144
YES.
AND THIS ONE HERE.

583
00:21:44,144 --> 00:21:46,612
LOOK, SEE THAT THERE?
HMM.

584
00:21:46,612 --> 00:21:48,314
YOU STOP. YOU'RE NOT
GETTING ANYTHING.

585
00:21:48,314 --> 00:21:50,583
86 IT. COME HERE, YOU.
COME HERE.

586
00:21:50,583 --> 00:21:53,419
YEAH, HAVE A LOOK DOWN THERE.
WHAT DO YOU SEE?
MOLD.

587
00:21:53,419 --> 00:21:55,688
MOLD. AND YOU WANT ME TO LET YOU
TAKE SOMETHING OUTSIDE OF HERE?
NO.

588
00:21:55,688 --> 00:21:57,490
NOW  OFF.
YES, SIR.

589
00:21:57,490 --> 00:21:59,729
HAVE YOU ANY IDEA HOW LONG

590
00:21:59,729 --> 00:22:00,025
HAVE YOU ANY IDEA HOW LONG

591
00:22:00,025 --> 00:22:02,995
A SHRIMP NEEDS TO STAY
INSIDE A FRIDGE

592
00:22:02,995 --> 00:22:05,030
TO GET THAT MUCH MOLD
ON THERE?

593
00:22:05,030 --> 00:22:06,232
NO. IS IT BETWEEN THE--

594
00:22:06,232 --> 00:22:07,600
IS IT BETWEEN THE WHAT?

595
00:22:07,600 --> 00:22:08,701
I DON'T KNOW WHAT IT IS,
WHERE IT WAS.

596
00:22:08,701 --> 00:22:11,737
ALL NIGHT,
YOU'RE JUST DEFLECTING.

597
00:22:11,737 --> 00:22:15,175
HOW ABOUT SOME FORM
OF HONESTY?

598
00:22:15,175 --> 00:22:17,443
HE NEEDS SOME HELP,
OBVIOUSLY.

599
00:22:17,443 --> 00:22:18,511
HE NEEDS SOME HELP?

600
00:22:18,511 --> 00:22:20,980
ARE YOU SERIOUS?
I'M VERY SERIOUS ABOUT--

601
00:22:20,980 --> 00:22:23,749
YOU ARE ONE FOOT AWAY
FROM THAT  DOWN THERE.

602
00:22:23,749 --> 00:22:27,052
WHICH HE OBVIOUSLY DIDN'T
KNOW WAS DOWN THERE.
WHAT?

603
00:22:27,052 --> 00:22:28,754
WELL, DO YOU THINK HE WOULD HAVE
LET IT STAY DOWN THERE

604
00:22:28,754 --> 00:22:29,729
IF HE KNEW IT WAS THERE?

605
00:22:29,729 --> 00:22:30,256
IF HE KNEW IT WAS THERE?

606
00:22:30,256 --> 00:22:32,492
OH, SO HE COULDN'T SEE IT?
OBVIOUSLY NOT.

607
00:22:32,492 --> 00:22:34,327
YOU HAVE RAISED THE BAR.

608
00:22:34,327 --> 00:22:37,029
IN FACT, YOU, RIGHT NOW,
ARE A LEGEND.

609
00:22:37,029 --> 00:22:39,265
'CAUSE YOU HAVE RAISED THE BAR
SO  HIGH

610
00:22:39,265 --> 00:22:41,133
THAT YOU'VE TAUGHT
EVERY CHEF IN THE WORLD

611
00:22:41,133 --> 00:22:42,468
HOW NOT TO COOK.

612
00:22:42,468 --> 00:22:45,538
CONGRATULATIONS.

613
00:22:45,538 --> 00:22:47,607
I FEEL HORRIBLE.

614
00:22:49,108 --> 00:22:51,777
SEEING THAT FRIDGE WAS
BEYOND BELIEF.

615
00:22:51,777 --> 00:22:53,446
I COULD NOT BELIEVE IT.

616
00:22:53,446 --> 00:22:58,484
I HAD NO IDEA.
I JUST AM SPEECHLESS.

617
00:22:58,484 --> 00:22:59,729
STARR, YOU AND ME
FOR A SECOND.

618
00:22:59,729 --> 00:23:02,087
STARR, YOU AND ME
FOR A SECOND.

619
00:23:02,087 --> 00:23:03,756
WHAT IS GOING ON?

620
00:23:03,756 --> 00:23:05,225
I HAVE NO IDEA.

621
00:23:05,225 --> 00:23:06,659
I DON'T GO
IN THE WALK-IN COOLER.

622
00:23:06,659 --> 00:23:09,329
I DON'T MANAGE IT.
IT'S NOT MY TERRITORY.

623
00:23:09,329 --> 00:23:11,597
I NEVER EVEN THOUGHT
TO LOOK IN IT.

624
00:23:11,597 --> 00:23:15,568
I AM MORTIFIED.
I AM EMBARRASSED BY THAT.

625
00:23:15,568 --> 00:23:17,603
YOU'VE GOT EVERY RIGHT
TO DEFEND YOUR HUSBAND,

626
00:23:17,603 --> 00:23:19,505
BUT I'M NOT HERE
TO SUGARCOAT.

627
00:23:19,505 --> 00:23:21,474
I UNDERSTAND.
AND YOU'RE RIGHT
TO BE MORTIFIED.

628
00:23:21,474 --> 00:23:23,143
AND I DON'T EXPECT YOU
TO SUGARCOAT IT.

629
00:23:23,143 --> 00:23:25,178
BUT I NEED SOME FORM
OF UNDERSTANDING--

630
00:23:25,178 --> 00:23:28,080
YOU CANNOT PERFORM
LIKE THAT.

631
00:23:28,080 --> 00:23:29,715
YOU MUST SEE THE PROBLEM,
SURELY.

632
00:23:29,715 --> 00:23:29,729
I SURELY DO.

633
00:23:29,729 --> 00:23:31,451
I SURELY DO.

634
00:23:31,451 --> 00:23:33,118
WHAT'S HAPPENED TO HIM?

635
00:23:33,118 --> 00:23:35,355
I DON'T KNOW
WHAT'S HAPPENED TO HIM.

636
00:23:35,355 --> 00:23:39,159
IF I KNEW, I COULD HELP HIM
WORK THROUGH IT.

637
00:23:39,159 --> 00:23:43,229
I CAN'T START TO WORK
WITH SOMEONE THAT'S GIVEN UP.

638
00:23:43,229 --> 00:23:46,732
AND RIGHT NOW,
HE'S SHOWN ME EVERYTHING

639
00:23:46,732 --> 00:23:49,134
TO CONFIRM
HE'S DONE JUST THAT.

640
00:23:49,134 --> 00:23:52,472
AND HONESTLY,
HAND ON HEART,

641
00:23:52,472 --> 00:23:53,806
I THINK I'M TOO LATE.

642
00:23:53,806 --> 00:23:56,409
OH, JEEZ.

643
00:23:56,409 --> 00:23:59,111
IT DOESN'T SEEM LIKE
HE CARES.

644
00:23:59,111 --> 00:23:59,729
NO, HE DOES CARE.

645
00:23:59,729 --> 00:24:00,613
NO, HE DOES CARE.

646
00:24:00,613 --> 00:24:02,081
HOW DO YOU KNOW?

647
00:24:02,081 --> 00:24:04,750
I DON'T KNOW.
LET ME GO TALK TO HIM.

648
00:24:09,622 --> 00:24:11,524
WHAT CHANGED?

649
00:24:11,524 --> 00:24:13,793
WHAT CHANGED HIM

650
00:24:13,793 --> 00:24:16,729
FROM BEING SO PASSIONATE
AND ENERGETIC

651
00:24:16,729 --> 00:24:19,399
INTO ALMOST APATHETIC?

652
00:24:19,399 --> 00:24:21,567
I LOVE YOU TOO.

653
00:24:28,774 --> 00:24:29,729
I KNOW I'M READY,
AND WHATEVER IT TAKES,

654
00:24:29,729 --> 00:24:30,710
I KNOW I'M READY,
AND WHATEVER IT TAKES,

655
00:24:30,710 --> 00:24:33,746
CHAPPY'S GONNA HAVE
TO COME UP AND MEET ME,

656
00:24:33,746 --> 00:24:35,415
AND LET'S DO THIS
TOGETHER.

657
00:24:35,415 --> 00:24:38,884
WOW.

658
00:24:39,752 --> 00:24:42,255
HELL.

659
00:24:44,157 --> 00:24:46,759
I'M TOTALLY MORTIFIED
AND EMBARRASSED.
I KNOW.

660
00:24:46,759 --> 00:24:48,894
SO SHOW SOME LIFE.

661
00:24:48,894 --> 00:24:51,431
SHOW THAT YOU CARE.

662
00:24:51,431 --> 00:24:53,766
OR WE HAVE DONE
ALL OF THIS FOR NOTHING.

663
00:24:53,766 --> 00:24:55,535
I KNOW.

664
00:25:00,673 --> 00:25:02,842
I THINK CHEF RAMSAY
NAILED IT.

665
00:25:02,842 --> 00:25:06,712
AND I FEEL A LITTLE
LET DOWN.

666
00:25:24,297 --> 00:25:26,599
AT LAST NIGHT'S
DINNER SERVICE,

667
00:25:26,599 --> 00:25:29,735
CHEF RAMSAY WAS HORRIFIED
AT THE BAD PRACTICES.

668
00:25:29,735 --> 00:25:31,237
SIT DOWN, PLEASE.

669
00:25:31,237 --> 00:25:33,206
THIS MORNING,
HE HAS GATHERED THE STAFF

670
00:25:33,206 --> 00:25:36,276
TO SEE IF HE CAN UNCOVER
ANY OTHER MAJOR ISSUES

671
00:25:36,276 --> 00:25:37,810
WITH THE RESTAURANT.

672
00:25:37,810 --> 00:25:39,545
YOU KNOW,
I CAME HERE TO HELP.

673
00:25:39,545 --> 00:25:41,681
BUT MY BIGGEST CONCERN
RIGHT NOW IS CHAPPY.

674
00:25:41,681 --> 00:25:44,317
MM-HMM.
I CAN'T THINK OF
A MORE DANGEROUS JOB

675
00:25:44,317 --> 00:25:47,253
WHEN YOU'VE GOT AN OWNER
AT THE HELM THAT DOESN'T CARE.

676
00:25:47,253 --> 00:25:48,521
HAVE YOU EVER TRIED
TO TALK TO HIM?

677
00:25:48,521 --> 00:25:50,590
YOU EVEN BOTHER
TO ASK HIM A QUESTION,

678
00:25:50,590 --> 00:25:50,728
AND YOU ARE
PISSING HIM OFF.

679
00:25:50,728 --> 00:25:53,259
AND YOU ARE
PISSING HIM OFF.

680
00:25:53,259 --> 00:25:55,261
THE OTHER DAY, A GUEST
WANTED TO KNOW

681
00:25:55,261 --> 00:25:56,896
WHAT WAS IN A SAUCE,
SO I ASKED HIM.

682
00:25:56,896 --> 00:25:58,764
HE SAID, "WHY THE
DO YOU WANT TO KNOW?"

683
00:25:58,764 --> 00:26:01,701
THE CONDESCENDING
AND THE RUDENESS,

684
00:26:01,701 --> 00:26:04,204
AND THE YELLING
WHERE THE CUSTOMERS CAN HEAR,

685
00:26:04,204 --> 00:26:05,805
THAT'S REALLY, REALLY BAD.

686
00:26:05,805 --> 00:26:08,608
I FEEL LIKE I ALWAYS
GET YELLED AT A LOT,

687
00:26:08,608 --> 00:26:09,942
JUST FOR EVERYTHING.

688
00:26:09,942 --> 00:26:13,213
HE SHUTS YOU DOWN,
SNAPS AT YOU.

689
00:26:13,213 --> 00:26:14,714
YOU'RE NOT EVEN ALLOWED
TO SPEAK TO HIM

690
00:26:14,714 --> 00:26:15,915
UNTIL HE SPEAKS TO YOU.

691
00:26:15,915 --> 00:26:17,417
IS HE ALWAYS
THAT CONDESCENDING?

692
00:26:17,417 --> 00:26:18,918
ABSOLUTELY.
YES.
YES.

693
00:26:18,918 --> 00:26:20,686
HE ALWAYS THINK EVERYBODY'S
AFTER--HE THINKS THE WAITERS,

694
00:26:20,686 --> 00:26:20,728
ALL WE CARE ABOUT IS OUR MONEY,
AND NOTHING ELSE.

695
00:26:20,728 --> 00:26:22,722
ALL WE CARE ABOUT IS OUR MONEY,
AND NOTHING ELSE.

696
00:26:22,722 --> 00:26:24,457
EVERYBODY'S STEALING
FROM HIM.

697
00:26:24,457 --> 00:26:26,326
EVERYBODY'S AGAINST HIM?
EVERYBODY!

698
00:26:26,326 --> 00:26:28,661
WHAT'S IT LIKE DEALING
WITH COMPLAINTS IN THE KITCHEN?

699
00:26:28,661 --> 00:26:30,230
HE USUALLY GETS UPSET.

700
00:26:30,230 --> 00:26:31,897
HE GETS ANGRY.

701
00:26:31,897 --> 00:26:33,899
"THERE'S NOTHING WRONG
WITH THIS." HE'LL TASTE IT.

702
00:26:33,899 --> 00:26:36,469
HE BLAMES EVERYTHING
ON US OR THE GUESTS.

703
00:26:36,469 --> 00:26:38,771
GIVE ME AN EXAMPLE.
I HAD A COCONUT CAKE

704
00:26:38,771 --> 00:26:40,473
THAT WAS RETURNED TO ME.
I BROUGHT IT BACK TO CHAPPY.

705
00:26:40,473 --> 00:26:43,476
HE DUG IT OUT
OF THE TRASHCAN...
WHAT?

706
00:26:43,476 --> 00:26:45,445
WENT BACK AND ASKED THE GUY
WHAT WAS WRONG WITH IT.

707
00:26:45,445 --> 00:26:48,013
FROM THE TRASH?
NOT GOOD.

708
00:26:48,013 --> 00:26:49,582
IS HE DIFFERENT
NOW THAT I'M HERE?

709
00:26:49,582 --> 00:26:50,728
YEAH.
YEAH.
DEFINITELY.

710
00:26:50,728 --> 00:26:51,251
YEAH.
YEAH.
DEFINITELY.

711
00:26:51,251 --> 00:26:52,685
IN WHAT WAY?
HE'S CALMER.

712
00:26:52,685 --> 00:26:53,919
HE'S CALMER.
HE'S CALMER, YEAH.

713
00:26:53,919 --> 00:26:55,588
I APPRECIATE
EVERYBODY'S HONESTY.

714
00:26:55,588 --> 00:26:58,924
THIS IS ABOUT GETTING BETTER,
LET ME TELL YOU.

715
00:26:58,924 --> 00:27:01,761
SO AS DIFFICULT
AS IT MAY BE ON YOU

716
00:27:01,761 --> 00:27:06,866
TO SAY WHAT YOU'VE SAID
TO ME...TO THE MAN HIMSELF.

717
00:27:06,866 --> 00:27:08,401
NO MATTER WHAT HAPPENS,
I'VE GOT YOUR BACK.

718
00:27:08,401 --> 00:27:10,970
SO BE CONFIDENT,
BE HONEST.

719
00:27:10,970 --> 00:27:12,938
FOR ME TO TELL CHAPPY
WHAT I'M FEELING

720
00:27:12,938 --> 00:27:16,342
AND WHAT'S BEEN GOING ON,
IT'S DEFINITELY NERVE-RACKING.

721
00:27:16,342 --> 00:27:17,543
HERE THEY ARE.

722
00:27:17,543 --> 00:27:18,944
I DON'T KNOW WHAT HE'S GONNA DO.

723
00:27:18,944 --> 00:27:20,045
I DON'T KNOW IF HE'S
GONNA FIRE ME,

724
00:27:20,045 --> 00:27:20,728
OR HOW HE'S GONNA ACCEPT IT.

725
00:27:20,728 --> 00:27:21,447
OR HOW HE'S GONNA ACCEPT IT.

726
00:27:21,447 --> 00:27:24,284
CHAPPY'S USUALLY A PERSON
WHO FLIES OFF THE HANDLE.

727
00:27:24,284 --> 00:27:26,051
THEY HAVE SOME THINGS TO SAY.

728
00:27:26,051 --> 00:27:29,021
SUSAN, KICK IT OFF, PLEASE.

729
00:27:29,021 --> 00:27:31,056
THE MAIN THING, CHAPPY,
IS JUST COMMUNICATING,

730
00:27:31,056 --> 00:27:32,958
SO WE'RE ON THE SAME PAGE.

731
00:27:32,958 --> 00:27:33,959
RUSS.

732
00:27:33,959 --> 00:27:38,063
I WANT TO PREFACE
WHAT I HAVE TO SAY

733
00:27:38,063 --> 00:27:39,665
TO BOTH OF YOU--
I LOVE YOU BOTH.

734
00:27:39,665 --> 00:27:40,933
I LOVE THIS RESTAURANT.

735
00:27:40,933 --> 00:27:42,802
RUSSELL,
I LOVE THE LOVE.

736
00:27:42,802 --> 00:27:45,371
PLEASE TELL ME.
PLEASE TELL ME.

737
00:27:45,371 --> 00:27:50,728
CHAPPY, YOU'RE CONDESCENDING,
YOU'RE RUDE, AND YOU'RE ABUSIVE.

738
00:27:50,728 --> 00:27:51,977
CHAPPY, YOU'RE CONDESCENDING,
YOU'RE RUDE, AND YOU'RE ABUSIVE.

739
00:27:51,977 --> 00:27:55,014
EVERYBODY FEELS IT. I DON'T
THINK ANYBODY WANTS TO SAY IT.

740
00:27:55,014 --> 00:27:57,317
AND MANY TIMES
YOU LOSE YOUR TEMPER,

741
00:27:57,317 --> 00:27:59,785
AND CUSTOMERS CAN HEAR YOU.

742
00:27:59,785 --> 00:28:02,855
IT'S HARD FOR US TO WORK
IN THAT CONDITION.

743
00:28:02,855 --> 00:28:04,390
IT SEEMS TO ME AS THOUGH

744
00:28:04,390 --> 00:28:07,092
YOU DON'T GIVE A
ABOUT US AS A TEAM OUT HERE.

745
00:28:07,092 --> 00:28:09,962
THAT YOU THINK
WE'RE ALL AGAINST YOU,

746
00:28:09,962 --> 00:28:11,431
AND THAT WE DON'T HAVE
YOUR BACK.

747
00:28:11,431 --> 00:28:13,733
AND I WANT YOU TO KNOW
THAT WE DO HAVE YOUR BACK.

748
00:28:13,733 --> 00:28:16,101
WE WOULD LOVE TO HAVE
SOME SUPPORT BACK FROM YOU.

749
00:28:16,101 --> 00:28:18,103
IT'S JUST HARD THAT
YOU DON'T TRUST ANYONE.

750
00:28:18,103 --> 00:28:20,728
IF YOU DON'T TRUST YOUR STAFF,
THEN DON'T  HIRE 'EM.

751
00:28:20,728 --> 00:28:21,974
IF YOU DON'T TRUST YOUR STAFF,
THEN DON'T  HIRE 'EM.

752
00:28:21,974 --> 00:28:23,976
DEREK.
WHEN I FIRST STARTED WORKING,

753
00:28:23,976 --> 00:28:26,346
I WAS SELLING THE BLACKENED
REDFISH TO EVERYBODY.

754
00:28:26,346 --> 00:28:29,081
BUT I FOUND OUT LATER
THAT IT WAS SWAI.

755
00:28:29,081 --> 00:28:31,851
AND ETHICALLY, AS A SERVER,
YOU'RE ASKING ME

756
00:28:31,851 --> 00:28:34,387
TO GO OUT AND LIE
TO THESE PEOPLE EVERY NIGHT.

757
00:28:34,387 --> 00:28:37,490
IS THAT TRUE?
IT'S TRUE.

758
00:28:37,490 --> 00:28:38,691
AND, YOU KNOW,
IT'S JUST NOT RIGHT.

759
00:28:38,691 --> 00:28:40,059
WHY'D YOU DO THAT?

760
00:28:40,059 --> 00:28:41,661
WHY'D YOU SWAP THAT FISH OUT
AND PUT--

761
00:28:41,661 --> 00:28:43,663
I WAS TRYING TO SUBSTITUTE.
NO, STOP, STOP, STOP.

762
00:28:43,663 --> 00:28:44,897
BEING DISHONEST
WITH CUSTOMERS

763
00:28:44,897 --> 00:28:46,832
AND PUTTING THEM
IN THE FIRING LINE--

764
00:28:46,832 --> 00:28:50,370
IF HE GETS CALLED OUT,
IT'S YOUR DOING.

765
00:28:50,370 --> 00:28:50,728
I JUST WISH HE WOULD, LIKE,
LISTEN TO US A LITTLE BIT.

766
00:28:50,728 --> 00:28:51,871
I JUST WISH HE WOULD, LIKE,
LISTEN TO US A LITTLE BIT.

767
00:28:51,871 --> 00:28:54,374
ANYTIME I'VE BROUGHT UP
AN IDEA

768
00:28:54,374 --> 00:28:55,841
OR EVEN TRY TO ASK YOU
A QUESTION,

769
00:28:55,841 --> 00:28:57,042
I'M WASTING YOUR TIME.

770
00:28:57,042 --> 00:28:59,011
WHOA. I TRY TO HAVE
YOUR BACK.

771
00:28:59,011 --> 00:29:00,613
YOU'RE FANTASTIC.

772
00:29:00,613 --> 00:29:05,718
I'M DIRECTING THIS MORE
TOWARDS CHAPPY.

773
00:29:08,388 --> 00:29:11,757
A LOT OF THINGS
HAVE TO CHANGE.

774
00:29:11,757 --> 00:29:14,760
I APPRECIATE EVERYTHING
YOU SAY.

775
00:29:14,760 --> 00:29:17,597
AND YOU'RE RIGHT
ON TARGET.

776
00:29:17,597 --> 00:29:19,532
CHAPPY...

777
00:29:19,532 --> 00:29:20,728
DO YOU FIND
THIS KIND OF FEEDBACK

778
00:29:20,728 --> 00:29:21,967
DO YOU FIND
THIS KIND OF FEEDBACK

779
00:29:21,967 --> 00:29:23,903
FROM YOUR TEAM HELPFUL?

780
00:29:29,575 --> 00:29:32,044
I DO.

781
00:29:32,044 --> 00:29:33,579
IT DOES GET TOUGH.

782
00:29:33,579 --> 00:29:36,616
AND IF I WAS NEGATIVE TO YOU
OF A PERSONAL EVENT,

783
00:29:36,616 --> 00:29:38,418
I APOLOGIZE.
IT WASN'T MEANT TO HURT.

784
00:29:38,418 --> 00:29:41,421
SOMETIMES I GET
OFF THE EDGE TOO.

785
00:29:41,421 --> 00:29:44,089
I'M SO BLESSED
THAT THIS HAS HAPPENED,

786
00:29:44,089 --> 00:29:47,026
BECAUSE NOTHING WAS GONNA
CHANGE UNLESS WE WENT

787
00:29:47,026 --> 00:29:49,094
ALL THE WAY DOWN THERE,
PUT THE LIGHT ON IT,

788
00:29:49,094 --> 00:29:50,728
LOOKED AT IT AND SAID,
"WHOA! LET'S FIX THIS."

789
00:29:50,728 --> 00:29:55,168
LOOKED AT IT AND SAID,
"WHOA! LET'S FIX THIS."

790
00:29:55,168 --> 00:29:57,970
WE HAVE SLACKED OFF
FOR QUITE SOME TIME,

791
00:29:57,970 --> 00:30:01,507
BUT WE'LL GET BACK TO IT.

792
00:30:01,507 --> 00:30:03,943
I HOPE CHAPPY CAN CHANGE.

793
00:30:03,943 --> 00:30:04,977
I KNOW SOMETIMES THEY SAY
YOU CAN'T

794
00:30:04,977 --> 00:30:07,079
TEACH AN OLD DOG
NEW TRICKS,

795
00:30:07,079 --> 00:30:09,882
BUT I'M HOPING THAT YOU CAN.

796
00:30:09,882 --> 00:30:13,085
CHEF RAMSAY STILL REMAINS
UNCONVINCED

797
00:30:13,085 --> 00:30:15,188
THAT CHAPPY HAS SEEN
THE ERROR OF HIS WAYS.

798
00:30:15,188 --> 00:30:18,624
SIR, HAVE YOU HEARD
OF THE RESTAURANT CHAPPY'S?

799
00:30:18,624 --> 00:30:20,728
SO HE HAS PROVIDED CHAPPY
AND STARR WITH A FULLY EQUIPPED

800
00:30:20,728 --> 00:30:20,826
SO HE HAS PROVIDED CHAPPY
AND STARR WITH A FULLY EQUIPPED

801
00:30:20,826 --> 00:30:22,895
STAKEOUT VEHICLE,
SO THEY CAN MONITOR

802
00:30:22,895 --> 00:30:24,597
HIS INTERACTION
WITH THE LOCALS.

803
00:30:24,597 --> 00:30:27,032
HELLO. HOW ARE YOU?

804
00:30:27,032 --> 00:30:28,834
NICE TO SEE YOU.
YOU LIKE CAJUN?

805
00:30:28,834 --> 00:30:31,103
WE LOVE CAJUN.
HAVE YOU HEARD OF CHAPPY'S?

806
00:30:31,103 --> 00:30:32,104
YES.
YOU HAVE HEARD
OF CHAPPY'S?

807
00:30:32,104 --> 00:30:33,506
YES, WE HAVE.
GOOD.

808
00:30:33,506 --> 00:30:34,574
HAVE YOU BEEN THERE?

809
00:30:34,574 --> 00:30:36,075
YES, A COUPLE OF TIMES.
WE HAVE BEEN.

810
00:30:36,075 --> 00:30:39,111
A COUPLE OF TIMES. TELL ME
THE EXPERIENCE, PLEASE.

811
00:30:39,111 --> 00:30:41,581
BIG ON SHOW. VERY--
WANTS TO SPEND

812
00:30:41,581 --> 00:30:43,583
ALL HIS TIME AND MONEY
ON PROMOTING HIMSELF.

813
00:30:43,583 --> 00:30:45,185
WE HAD THE ETOUFFEE
WHEN WE WENT,

814
00:30:45,185 --> 00:30:48,020
AND PROBABLY ONE OF
THE WORST DISHES YOU'VE HAD?

815
00:30:48,020 --> 00:30:49,054
YEAH, IT TASTED
A LITTLE BURNT.

816
00:30:49,054 --> 00:30:50,590
A LITTLE BIT BURNT. WOW.

817
00:30:50,590 --> 00:30:50,728
I APPRECIATE YOUR HONESTY.
ABSOLUTELY.

818
00:30:50,728 --> 00:30:51,791
I APPRECIATE YOUR HONESTY.
ABSOLUTELY.

819
00:30:51,791 --> 00:30:54,160
THANK YOU, MY DARLING.
THANK YOU SO MUCH.

820
00:30:54,160 --> 00:30:55,928
HAVE YOU HEARD
OF CHAPPY'S, THE RESTAURANT?

821
00:30:55,928 --> 00:30:57,129
YOU HAVEN'T HEARD IT.
THANK YOU.

822
00:30:57,129 --> 00:30:59,031
HOW ARE YOU?
HAVE YOU HEARD OF CHAPPY'S?

823
00:30:59,031 --> 00:31:00,533
I HAVE.
GOOD.
GOOD, GOOD, GOOD.

824
00:31:00,533 --> 00:31:02,502
HAVE YOU BEEN TO CHAPPY'S?
I HAVE BEEN.

825
00:31:02,502 --> 00:31:03,903
I DIDN'T FEEL IT WAS
REAL AUTHENTIC CAJUN.

826
00:31:03,903 --> 00:31:05,638
LOOKING FOR ETOUFFEE
AND ANDOUILLE

827
00:31:05,638 --> 00:31:06,739
AND GOOD OYSTERS AND SHRIMP.

828
00:31:06,739 --> 00:31:08,073
SIMPLE STUFF. SPICY.

829
00:31:08,073 --> 00:31:09,509
THEY HAVE THAT KIND
OF FOOD THERE.

830
00:31:09,509 --> 00:31:10,943
DID YOU TRY IT?

831
00:31:10,943 --> 00:31:12,845
UH, WHAT I TRIED
WAS NOT GREAT.

832
00:31:12,845 --> 00:31:14,113
NO?
YEAH.

833
00:31:14,113 --> 00:31:16,249
I EAT BETTER CAJUN FOOD
ON THE CAJUN FOOD TRUCK

834
00:31:16,249 --> 00:31:18,584
THAT ROLLS AROUND.

835
00:31:18,584 --> 00:31:19,952
THE FOOD QUALITY IS SUB PAR,

836
00:31:19,952 --> 00:31:20,728
AND FOR THE PRICE POINT,
I THINK IT'S RIDICULOUS.

837
00:31:20,728 --> 00:31:23,055
AND FOR THE PRICE POINT,
I THINK IT'S RIDICULOUS.

838
00:31:23,055 --> 00:31:25,925
I WOULDN'T MIND TO PAY
$30 TO $40 FOR A GOOD ENTREE,

839
00:31:25,925 --> 00:31:27,727
BUT IT WASN'T GOOD.

840
00:31:27,727 --> 00:31:29,595
IT'S NOT AUTHENTIC CAJUN.

841
00:31:29,595 --> 00:31:31,297
BAD FOOD,
BAD ATMOSPHERE.

842
00:31:31,297 --> 00:31:34,567
REALLY?
BAD HAT.

843
00:31:34,567 --> 00:31:35,701
I'M HERE TO HELP FIX
THAT RESTAURANT.

844
00:31:35,701 --> 00:31:37,136
WILL YOU BEAR WITH ME...
YES.

845
00:31:37,136 --> 00:31:38,238
AND GIVE IT ONE MORE SHOT?
YES.

846
00:31:38,238 --> 00:31:40,906
I APPRECIATE IT.
THANK YOU.
THANKS.

847
00:31:40,906 --> 00:31:42,875
BYE-BYE.

848
00:31:48,148 --> 00:31:50,150
OKAY, WERE YOU LISTENING?

849
00:31:50,150 --> 00:31:50,728
ABSOLUTELY.
YEAH.

850
00:31:50,728 --> 00:31:51,551
ABSOLUTELY.
YEAH.

851
00:31:51,551 --> 00:31:52,952
TOUGH TO WATCH.

852
00:31:52,952 --> 00:31:54,787
I AGREE.
IT IS TOUGH TO WATCH.

853
00:31:54,787 --> 00:31:57,056
YOU THINK YOU'RE DOING
SOMETHING THAT THEY WANT,

854
00:31:57,056 --> 00:31:59,091
AND THEN THEY DON'T.

855
00:31:59,091 --> 00:32:00,560
SO IT'S A GOOD EYE-AWAKENING,

856
00:32:00,560 --> 00:32:03,196
AN EPIPHANY OF WHAT
WE NEED TO DO.

857
00:32:03,196 --> 00:32:05,165
LESS SHOW, MORE QUALITY.

858
00:32:05,165 --> 00:32:08,168
ABSOLUTELY.
THAT'S--THAT'S--
IN A NUTSHELL.

859
00:32:08,168 --> 00:32:10,069
TIME TO MOVE FORWARD.
AGREED?

860
00:32:10,069 --> 00:32:12,037
AGREED.
AGREED.

861
00:32:12,037 --> 00:32:13,773
WELL, WHEN YOU HEAR PEOPLE
TALKING ON THE STREET,

862
00:32:13,773 --> 00:32:15,140
AND THEY DON'T SEE YOU
LISTENING,

863
00:32:15,140 --> 00:32:16,876
THEY'LL SAY THINGS THAT MAYBE

864
00:32:16,876 --> 00:32:17,977
THEY WOULDN'T SAY
IN FRONT OF YOU.

865
00:32:17,977 --> 00:32:20,728
IT WAS AN EYE-OPENER.

866
00:32:20,728 --> 00:32:21,113
IT WAS AN EYE-OPENER.

867
00:32:21,113 --> 00:32:22,882
COMING UP...

868
00:32:22,882 --> 00:32:24,817
CHAPPY, LISTEN TO ME.
NO.

869
00:32:24,817 --> 00:32:26,286
ALL EYES ARE ON CHAPPY.

870
00:32:26,286 --> 00:32:29,021
I NEED YOU TO STEP UP
TO THE PLATE OR GO HOME.

871
00:32:29,021 --> 00:32:31,757
WILL HE FINALLY LEAD HIS TEAM
TO A SUCCESSFUL SERVICE...

872
00:32:31,757 --> 00:32:33,293
HOW LONG, CHAPPY?
ALMOST READY.

873
00:32:33,293 --> 00:32:36,061
OR WILL HIS CUSTOMERS
BE DISAPPOINTED AGAIN?

874
00:32:36,061 --> 00:32:38,198
CHAPPY, STOP WHAT YOU'RE DOING.
STOP!

875
00:32:38,198 --> 00:32:40,600
THAT'S COMING UP
ON <i>KITCHEN NIGHTMARES.</i>

876
00:32:40,600 --> 00:32:42,602
THAT WOULD BE ONE PAIN
IN MY ASS GONE.

877
00:32:52,612 --> 00:32:54,747
AFTER SETTING CHAPPY,
HOPEFULLY,

878
00:32:54,747 --> 00:32:55,915
ON THE PATH TO CHANGE,

879
00:32:55,915 --> 00:32:58,718
CHEF RAMSAY AND HIS TEAM
WORK THROUGH THE NIGHT

880
00:32:58,718 --> 00:33:01,287
ON A MAJOR RENOVATION.

881
00:33:04,224 --> 00:33:05,325
GOOD MORNING.

882
00:33:05,325 --> 00:33:07,193
GOOD MORNING.

883
00:33:07,193 --> 00:33:08,994
GET READY
FOR SOME BIG CHANGES.

884
00:33:08,994 --> 00:33:09,829
LET'S GET ON WITH IT.

885
00:33:10,896 --> 00:33:13,132
PLEASE REMOVE
YOUR BLINDFOLDS.

886
00:33:13,132 --> 00:33:14,934
AH!

887
00:33:16,736 --> 00:33:17,591
OH, MY GOD.
OH, MAN.

888
00:33:17,591 --> 00:33:18,804
OH, MY GOD.
OH, MAN.

889
00:33:18,804 --> 00:33:19,872
OH, MY GOD.

890
00:33:19,872 --> 00:33:21,407
WELCOME TO THE NEW CHAPPY'S.

891
00:33:21,407 --> 00:33:23,409
THAT'S NICE.
LOOK AT THAT. AWESOME.

892
00:33:23,409 --> 00:33:25,711
HOW INCREDIBLY COOL.

893
00:33:25,711 --> 00:33:28,648
GONE ARE THOSE TACKY,
DATED YELLOW WALLS.

894
00:33:28,648 --> 00:33:31,116
NOW IT'S COMFORTABLE,
MODERN.

895
00:33:31,116 --> 00:33:32,918
MUCH MORE WARM
AND INVITING.

896
00:33:32,918 --> 00:33:35,288
YEAH.
WE GOT RID OF A LOT
OF THE CHAIRS

897
00:33:35,288 --> 00:33:36,856
AND REPLACED THEM WITH PEWS,
SO YOU GET THAT

898
00:33:36,856 --> 00:33:38,924
SORT OF INTIMATE,
SORT OF FAMILY FEEL.

899
00:33:38,924 --> 00:33:40,960
SO MUCH BETTER.
I LOVE IT.

900
00:33:40,960 --> 00:33:43,196
TAKE A LOOK AT THIS WALL.
MM-HMM.

901
00:33:43,196 --> 00:33:45,865
WE HAVE RECLAIMED WOOD
FROM A LOCAL BAR,

902
00:33:45,865 --> 00:33:47,591
AND THEN ADDED
ARTISTIC PHOTOS.
UH- HUH, THE FRENCH QUARTER.

903
00:33:47,591 --> 00:33:48,834
AND THEN ADDED
ARTISTIC PHOTOS.
UH- HUH, THE FRENCH QUARTER.

904
00:33:48,834 --> 00:33:50,035
YOU RECOGNIZE IT?
OH, OF COURSE.

905
00:33:50,035 --> 00:33:52,238
WE GOT RID OF ALL THE CLUTTER
FROM MARDI GRAS,

906
00:33:52,238 --> 00:33:54,139
INCLUDING MISS CLEO.
YEAH!

907
00:33:54,139 --> 00:33:55,975
YEAH.

908
00:33:55,975 --> 00:33:58,944
IT'S THE AMBIENCE
THAT NASHVILLE WANTS.
YEAH.

909
00:33:58,944 --> 00:34:02,815
AND IT STILL PAYS HOMAGE
TO THE HOME OF CAJUN CUISINE.

910
00:34:02,815 --> 00:34:03,949
STARR, HOW DO YOU FEEL?

911
00:34:07,820 --> 00:34:09,689
YOU HAPPY, MY DARLING?
ABSOLUTELY.

912
00:34:09,689 --> 00:34:10,856
YOU LIKE IT?
YES!

913
00:34:10,856 --> 00:34:12,325
PERFECT.

914
00:34:12,325 --> 00:34:14,160
IT'S ABSOLUTELY PERFECT.
IT IS ABSOLUTELY
STUNNING.

915
00:34:14,160 --> 00:34:17,330
I LOVE IT.
EVERYTHING'S SO FRESH.

916
00:34:17,330 --> 00:34:17,591
SO CLEAN, SO MODERN.

917
00:34:17,591 --> 00:34:19,031
SO CLEAN, SO MODERN.

918
00:34:19,031 --> 00:34:22,235
IT JUST OOZES
NEW ORLEANS CHARM.

919
00:34:22,235 --> 00:34:24,270
DO WE HAVE
A HAPPY CHAPPY?

920
00:34:24,270 --> 00:34:26,806
IT'S VERY, VERY NICE.
MM-HMM.

921
00:34:26,806 --> 00:34:28,974
IT'S NOT MY STYLE,
BUT I WAS JUST GONNA KINDA

922
00:34:28,974 --> 00:34:31,944
GRIN, BEAR IT, MOVE ON.

923
00:34:31,944 --> 00:34:32,845
THANK YOU, SIR.

924
00:34:32,845 --> 00:34:35,047
THANK YOU.

925
00:34:35,047 --> 00:34:37,217
YEAH.

926
00:34:37,217 --> 00:34:39,252
ALL RIGHT, ALL RIGHT.

927
00:34:39,252 --> 00:34:42,222
NOW, AS BIG
AS THE DECOR CHANGE WAS,

928
00:34:42,222 --> 00:34:44,290
THE MENU CHANGE
IS EVEN BIGGER.

929
00:34:44,290 --> 00:34:45,458
LET'S GO THROUGH THE MENU
FROM TOP TO BOTTOM.

930
00:34:45,458 --> 00:34:46,926
CHEF RAMSAY HAS MODERNIZED

931
00:34:46,926 --> 00:34:47,591
AND REDUCED THE MENU
FROM 100 DISHES TO 22.

932
00:34:47,591 --> 00:34:51,397
AND REDUCED THE MENU
FROM 100 DISHES TO 22.

933
00:34:51,397 --> 00:34:53,433
FIRST OF ALL,
THAT IS THE ONLY PAGE.

934
00:34:53,433 --> 00:34:56,135
YES! YES!

935
00:34:56,135 --> 00:34:58,271
LET'S START OFF AT THE TOP.
SHRIMP AND GRITS,

936
00:34:58,271 --> 00:35:00,906
DONE WITH CREOLE SEASONING,
ONIONS, AND TOMATO.

937
00:35:00,906 --> 00:35:01,907
DELICIOUS.

938
00:35:01,907 --> 00:35:03,809
NEXT TO THAT,

939
00:35:03,809 --> 00:35:05,445
BLACKENED REDFISH
SERVED WITH CITRONELLE

940
00:35:05,445 --> 00:35:06,912
AND A HERB SALAD.

941
00:35:06,912 --> 00:35:09,382
AND WHAT DO WE DO WHEN WE'VE
RUN OUT OF REDFISH, CHAPPY?

942
00:35:09,382 --> 00:35:11,284
IT'S 86ed.
86.

943
00:35:11,284 --> 00:35:12,352
THAT'S RIGHT.

944
00:35:12,352 --> 00:35:13,919
SO DON'T EVEN ASK
FOR IT!

945
00:35:13,919 --> 00:35:16,756
FRIED CHICKEN SERVED
WITH APPLE BUTTER.

946
00:35:16,756 --> 00:35:17,591
DELICIOUS APPLE BUTTER.
ABSOLUTELY DELICIOUS.

947
00:35:17,591 --> 00:35:20,960
DELICIOUS APPLE BUTTER.
ABSOLUTELY DELICIOUS.

948
00:35:20,960 --> 00:35:23,496
CHAPPY, YOU'VE GONE QUIET.

949
00:35:23,496 --> 00:35:24,797
I'M THINKING...

950
00:35:24,797 --> 00:35:27,200
HOW WE'RE GONNA DO IT.

951
00:35:27,200 --> 00:35:29,935
LET ME TELL YOU SOMETHING.

952
00:35:29,935 --> 00:35:32,238
YOUR COOKS HAVE BEEN HERE
SINCE EARLY THIS MORNING.

953
00:35:32,238 --> 00:35:33,873
THEY HAVE BEEN
UNDER THE GUIDANCE

954
00:35:33,873 --> 00:35:35,875
OF A GREAT CHEF
THAT I BROUGHT HERE--

955
00:35:35,875 --> 00:35:37,443
CHRIS FOX.
CHRIS.

956
00:35:37,443 --> 00:35:39,845
GOOD MORNING.
GOOD MORNING, GUYS.

957
00:35:39,845 --> 00:35:41,947
THIS YOUNG MAN HAS BEEN COOKING
FOR OVER 15 YEARS.

958
00:35:41,947 --> 00:35:43,949
HE HAS THE MOST AMAZING
WEALTH OF EXPERIENCE.

959
00:35:43,949 --> 00:35:46,419
WONDERFUL.
I PAID FOR CHRIS
TO BE HERE

960
00:35:46,419 --> 00:35:47,591
TO REALLY IMPLEMENT
THESE STANDARDS

961
00:35:47,591 --> 00:35:48,053
TO REALLY IMPLEMENT
THESE STANDARDS

962
00:35:48,053 --> 00:35:50,055
AFTER I HAVE GONE.

963
00:35:50,055 --> 00:35:53,058
I THINK CHEF CHRIS
IS SUCH A BLESSING.

964
00:35:53,058 --> 00:35:55,027
CHAPPY'S GONNA GET A CHANCE
TO WORK SIDE BY SIDE

965
00:35:55,027 --> 00:35:56,496
WITH THIS GENTLEMAN.

966
00:35:56,496 --> 00:35:59,565
SO THERE ARE NO EXCUSES.
OKAY?

967
00:35:59,565 --> 00:36:01,534
THERE'S SOMETHING ELSE
I NEED TO BRING IN.

968
00:36:01,534 --> 00:36:03,803
UNIFORMS.
OH, WOW! YEAH!

969
00:36:04,804 --> 00:36:06,572
OH, MY GOD.

970
00:36:06,572 --> 00:36:09,575
THE UNIFORMS ARE GREAT.
NOW IT'S CASUAL.

971
00:36:09,575 --> 00:36:12,412
AND THIS WHOLE NEW IMAGE,
IT'S GONNA BE FANTASTIC.

972
00:36:12,412 --> 00:36:14,214
IT FEELS APPROPRIATE.
NO WHITE SHIRT,

973
00:36:14,214 --> 00:36:16,048
NO BOWTIE,
NO BLACK PANTS.

974
00:36:16,048 --> 00:36:17,591
AND, TALKING ABOUT PANTS,
ONE MORE THING.

975
00:36:17,591 --> 00:36:20,019
AND, TALKING ABOUT PANTS,
ONE MORE THING.

976
00:36:22,988 --> 00:36:26,025
WHEN YOU'RE LOOKING
THE PART...

977
00:36:26,025 --> 00:36:27,126
THERE GOES THE PARTY HAT
AND THE CLOWN PANTS.

978
00:36:27,126 --> 00:36:28,461
I LOVE IT.

979
00:36:28,461 --> 00:36:31,096
LISTEN, WHAT I'D LIKE
YOU ALL TO DO NOW

980
00:36:31,096 --> 00:36:32,898
IS TO DIG IN
AND TASTE THE FOOD.

981
00:36:32,898 --> 00:36:34,900
OH, MY GOSH.

982
00:36:34,900 --> 00:36:35,968
THAT PORK CHOP IS
RIDICULOUS.

983
00:36:35,968 --> 00:36:37,337
OH, MY GOD.

984
00:36:37,337 --> 00:36:39,038
THERE IS NO COMPARISON
BETWEEN CHAPPY'S OLD FOOD

985
00:36:39,038 --> 00:36:40,005
AND CHAPPY'S NEW FOOD.

986
00:36:40,005 --> 00:36:42,041
THE RECIPES ARE THERE,
THE FLAVOR IS THERE.

987
00:36:42,041 --> 00:36:44,144
BUT I'M NOT TOTALLY CONVINCED
THAT HE'S HAPPY.

988
00:36:44,144 --> 00:36:45,945
I THINK HE'S STILL, LIKE,
GOT ALL THESE THOUGHTS,

989
00:36:45,945 --> 00:36:47,380
LIKE, PONDERING
AND WONDERING.

990
00:36:47,380 --> 00:36:47,591
SO WE'LL SEE HOW THAT GOES.

991
00:36:47,591 --> 00:36:49,915
SO WE'LL SEE HOW THAT GOES.

992
00:36:49,915 --> 00:36:51,917
MMM.
MMM.

993
00:36:59,492 --> 00:37:02,295
OKAY, THAT SIDE DOWN.
PUSH NICE AND FLAT.

994
00:37:02,295 --> 00:37:04,997
AFTER MORE TRAINING ON
THE NEW MENU WITH CHEF RAMSAY

995
00:37:04,997 --> 00:37:07,633
AND CHEF CHRIS...
GET IT REALLY SUPER-CHARRED,
RIGHT?

996
00:37:07,633 --> 00:37:10,370
YOU'LL HAVE BEAUTIFUL MARKS.
IT'LL LOOK GREAT.
GOT IT.

997
00:37:10,370 --> 00:37:12,405
ALL THE TOOLS ARE THERE
FOR CHAPPY

998
00:37:12,405 --> 00:37:14,139
TO HAVE A SUCCESSFUL
RELAUNCH.

999
00:37:14,139 --> 00:37:17,143
I THINK I'M GONNA DO
THE GRILLED ANGUS STEAK.
OKAY.

1000
00:37:17,143 --> 00:37:17,591
YEAH, I ACTUALLY WANT
TO TRY THE CRAB CAKE.

1001
00:37:17,591 --> 00:37:18,278
YEAH, I ACTUALLY WANT
TO TRY THE CRAB CAKE.

1002
00:37:18,278 --> 00:37:19,612
IT LOOKS AWESOME.
CRAB CAKE?

1003
00:37:19,612 --> 00:37:21,881
ALL RIGHT.
THANKS, GUYS.

1004
00:37:21,881 --> 00:37:25,117
FIRE 114. TWO PORK CHOPS,
TWO ANGUS STEAKS.

1005
00:37:25,117 --> 00:37:28,254
ONE MEDIUM,
ONE MED-RARE.

1006
00:37:28,254 --> 00:37:30,956
UGH!
UH, CHAPPY...

1007
00:37:30,956 --> 00:37:33,359
CALL BACK, PLEASE.
PORK CHOP HEARD.

1008
00:37:33,359 --> 00:37:34,627
HEARD. SERIOUS,
PLEASE, YEAH?

1009
00:37:34,627 --> 00:37:37,430
I GOT YOU.
CHAPPY, CHRIS
IS EXPEDITING.

1010
00:37:37,430 --> 00:37:39,999
HE'S GONNA TELL YOU
WHAT TO DO, JUST DO IT.

1011
00:37:39,999 --> 00:37:41,967
HOW LONG ON THESE STEAKS?

1012
00:37:41,967 --> 00:37:44,136
HOW LONG, CHAPPY?
ALMOST READY.

1013
00:37:44,136 --> 00:37:45,938
HELL. CHRIS.

1014
00:37:45,938 --> 00:37:47,591
LIKE, WHAT DOES "ALMOST" MEAN?
LIKE FIVE SECONDS,

1015
00:37:47,591 --> 00:37:47,607
LIKE, WHAT DOES "ALMOST" MEAN?
LIKE FIVE SECONDS,

1016
00:37:47,607 --> 00:37:49,141
TWO SECONDS,
THREE SECONDS, ONE SECOND?

1017
00:37:49,141 --> 00:37:55,047
GIVE ME A TIME, PLEASE.

1018
00:37:55,047 --> 00:37:56,949
CHAPPY, I'M NOT ASKING
FOR THE FASTEST KITCHEN,

1019
00:37:56,949 --> 00:37:58,484
I JUST WANT A LITTLE BIT
OF CALL BACK--

1020
00:37:58,484 --> 00:37:59,685
"YES, CHEF, NO, CHEF."

1021
00:37:59,685 --> 00:38:01,254
A LITTLE BIT OF LIVELINESS
IN HERE A LITTLE BIT.

1022
00:38:02,488 --> 00:38:03,556
HELL.

1023
00:38:03,556 --> 00:38:04,690
HERE'S YOUR MEDIUM-RARE.

1024
00:38:04,690 --> 00:38:06,392
I NEEDED TWO
PORK CHOPS.

1025
00:38:06,392 --> 00:38:07,993
WHERE'S THE PORK CHOP,
PLEASE?

1026
00:38:07,993 --> 00:38:10,963
I NEED THOSE PORK CHOPS
DESPERATELY.

1027
00:38:10,963 --> 00:38:12,465
CHAPPY, GET IN THE GAME
A LITTLE BIT, PLEASE.

1028
00:38:12,465 --> 00:38:13,966
THEY'RE IN THE OVEN.

1029
00:38:13,966 --> 00:38:15,935
THEY SHOULD HAVE BEEN PUT
IN THE OVEN A WHILE AGO, THOUGH.

1030
00:38:15,935 --> 00:38:17,002
YEAH? THEY'VE BEEN IN.

1031
00:38:17,002 --> 00:38:17,591
IT'S GOTTA BE QUICKER
THAN THAT.  ME.

1032
00:38:17,591 --> 00:38:18,971
IT'S GOTTA BE QUICKER
THAN THAT.  ME.

1033
00:38:18,971 --> 00:38:20,406
WE HAVEN'T SENT
ANYTHING YET.

1034
00:38:20,406 --> 00:38:23,075
IT'S ALMOST LIKE
WE'VE GONE TO SLEEP.

1035
00:38:23,075 --> 00:38:24,410
AS CHAPPY STRUGGLES
WITH THE NEW MENU,

1036
00:38:24,410 --> 00:38:26,379
THE QUESTION IS
IS IT BECAUSE IT'S NEW,

1037
00:38:26,379 --> 00:38:29,081
OR IS IT BECAUSE HE'S NOT
THRILLED ABOUT SERVING IT?

1038
00:38:29,081 --> 00:38:31,284
I'M HAVING SUCH A HARD TIME
SERVING A PLATE LIKE THAT.

1039
00:38:31,284 --> 00:38:32,952
WHATEVER THE CASE MAY BE,

1040
00:38:32,952 --> 00:38:34,954
CUSTOMERS ARE STARTING
TO GET IMPATIENT.

1041
00:38:37,290 --> 00:38:40,059
LET'S GO, I NEED THOSE CHOPS.
WE ALREADY LOOK LIKE JERKS.

1042
00:38:40,059 --> 00:38:42,127
WOW.
I NEED 114.

1043
00:38:42,127 --> 00:38:43,696
I NEED 129.

1044
00:38:43,696 --> 00:38:46,065
I'M ALSO READY
FOR 110.

1045
00:38:46,065 --> 00:38:47,591
OH, MY GOD.
IF CHAPPY WOULD LISTEN,

1046
00:38:47,591 --> 00:38:48,968
OH, MY GOD.
IF CHAPPY WOULD LISTEN,

1047
00:38:48,968 --> 00:38:50,570
IT WOULD BE
SO MUCH BETTER.

1048
00:38:50,570 --> 00:38:52,705
CHAPPY.
CHAPPY, LISTEN TO ME.

1049
00:38:52,705 --> 00:38:54,106
SOMETHING YOU'RE NOT
VERY GOOD AT DOING.

1050
00:38:54,106 --> 00:38:55,575
STOP WHAT YOU'RE DOING.
STOP!

1051
00:39:04,429 --> 00:39:07,032
I NEED 114. I NEED 129.

1052
00:39:07,032 --> 00:39:09,635
IT'S RELAUNCH NIGHT,
AND CHAPPY IS NOT RESPONDING

1053
00:39:09,635 --> 00:39:10,769
TO CHEF CHRIS.

1054
00:39:10,769 --> 00:39:12,103
WE HAVEN'T SENT ANYTHING YET.

1055
00:39:13,772 --> 00:39:15,173
AND CHEF RAMSAY KNOWS

1056
00:39:15,173 --> 00:39:18,209
HE HAS TO DO SOMETHING
TO SAVE THE SERVICE.

1057
00:39:18,209 --> 00:39:19,177
CHAPPY, LISTEN TO ME.

1058
00:39:19,177 --> 00:39:21,112
SOMETHING YOU'RE
NOT VERY GOOD AT DOING.

1059
00:39:21,112 --> 00:39:23,882
COME HERE A MINUTE.

1060
00:39:23,882 --> 00:39:26,117
THIS IS IT NOW.

1061
00:39:26,117 --> 00:39:27,585
I UNDERSTAND.
NO, NO--

1062
00:39:27,585 --> 00:39:29,821
BUT IF YOU UNDERSTAND,
I NEED TO HEAR YOU.
I DO.

1063
00:39:29,821 --> 00:39:30,505
I CANNOT DELIVER
ANY MORE.

1064
00:39:30,505 --> 00:39:31,156
I CANNOT DELIVER
ANY MORE.

1065
00:39:31,156 --> 00:39:33,058
I NEED YOU TO
STEP UP TO THE PLATE

1066
00:39:33,058 --> 00:39:34,693
AND RUN YOUR RESTAURANT.
GOT IT.

1067
00:39:34,693 --> 00:39:35,794
EITHER DO IT OR GO HOME.

1068
00:39:35,794 --> 00:39:37,128
GOT IT.
LET'S GO.

1069
00:39:37,128 --> 00:39:40,198
LET'S GO.

1070
00:39:40,198 --> 00:39:41,933
HE'S NOT GOOD AT LISTENING,
THAT ONE.

1071
00:39:41,933 --> 00:39:43,001
FIRE 110.

1072
00:39:43,001 --> 00:39:45,103
PORK CHOP,
SHRIMP AND GRITS.

1073
00:39:45,103 --> 00:39:47,939
CHAPPY, DON'T IGNORE
THAT TICKET THERE, 110.

1074
00:39:49,007 --> 00:39:50,575
I NEED THOSE PORK CHOPS.

1075
00:39:50,575 --> 00:39:51,777
YOU WANT ME
TO BUTTERFLY 'EM?

1076
00:39:51,777 --> 00:39:53,679
DO NOT BUTTERFLY THEM.
HOW LONG ARE THEY?

1077
00:39:53,679 --> 00:39:54,813
GONNA BE A COUPLE
MINUTES.

1078
00:39:54,813 --> 00:39:56,682
AT LEAST THREE MINUTES,
FOUR MINUTES.

1079
00:39:56,682 --> 00:40:00,085
I BUTTERFLIED IT OFF
FOR YOU.

1080
00:40:01,186 --> 00:40:02,821
YOU CANNOT DO THAT!

1081
00:40:02,821 --> 00:40:04,222
I DON'T WANT THEM
ALL BUTTERFLIED LIKE THAT.

1082
00:40:04,222 --> 00:40:06,958
THOSE DAYS HAVE GONE.
I'M NOT COMING THIS FAR NOW

1083
00:40:06,958 --> 00:40:08,159
TO START STUFFING FOOD OUT.

1084
00:40:08,159 --> 00:40:10,528
UH, CHRIS, COME AROUND
NOW, PLEASE.

1085
00:40:10,528 --> 00:40:12,097
I DON'T WANT HIM
BASTARDIZING A FULL CHOP

1086
00:40:12,097 --> 00:40:14,833
JUST TO GET IT OUT THERE.
YES, SIR.

1087
00:40:14,833 --> 00:40:16,267
YOU NEED TO GET IT
IN THE OVEN, OKAY?

1088
00:40:16,267 --> 00:40:18,136
GUYS, I GOT TWO ANGUS STEAK,
ONE MEDIUM-WELL, ONE MEDIUM.

1089
00:40:18,136 --> 00:40:20,906
127, 128.
127, 128.

1090
00:40:20,906 --> 00:40:24,075
EXCELLENT. THANK YOU.
MAKE SURE YOU'RE CALLING BACK,
LIKE, LETTING HIM KNOW.

1091
00:40:24,075 --> 00:40:27,212
I WISH THAT CHAPPY WOULD BE
A LITTLE BIT MORE OPEN-MINDED

1092
00:40:27,212 --> 00:40:28,246
TO ACCEPT SOME OF THE CHANGES.

1093
00:40:28,246 --> 00:40:30,115
I REALLY HOPE HE DOES.

1094
00:40:30,115 --> 00:40:30,505
HELL.

1095
00:40:30,505 --> 00:40:32,150
HELL.

1096
00:40:32,150 --> 00:40:36,021
WITH CHEF CHRIS SWITCHING
FROM EXPEDITER TO HEAD CHEF...

1097
00:40:36,021 --> 00:40:37,288
LET'S GO.
URGENTLY, PLEASE.

1098
00:40:37,288 --> 00:40:39,024
FOOD IS NOW MAKING ITS WAY

1099
00:40:39,024 --> 00:40:40,025
OUT TO THE DINING ROOM.

1100
00:40:40,025 --> 00:40:42,160
HERE'S YOUR FOOD.
BON APPETIT.

1101
00:40:42,160 --> 00:40:43,528
HOW HUNGRY ARE YOU?

1102
00:40:43,528 --> 00:40:45,130
THANK YOU.
WE LOVE YOU.

1103
00:40:45,130 --> 00:40:47,999
ALL THE FLAVORS COMPLEMENT
EACH OTHER--IT'S VERY GOOD.

1104
00:40:47,999 --> 00:40:50,235
THE MAC AND CHEESE
IS AMAZING.

1105
00:40:50,235 --> 00:40:53,238
EVERYBODY'S BEEN HAPPY
WITH THE FOOD.
THANK GOD.

1106
00:40:53,238 --> 00:40:54,606
ALL YOUR DINNERS ARE OUT?

1107
00:40:54,606 --> 00:40:58,009
I GOT THE LAST TABLE.

1108
00:40:58,009 --> 00:41:00,505
IT'S JUST WONDERFUL.
WE HAVE A GREAT NEW MENU

1109
00:41:00,505 --> 00:41:00,578
IT'S JUST WONDERFUL.
WE HAVE A GREAT NEW MENU

1110
00:41:00,578 --> 00:41:03,248
THAT'S FRESH
AND DELIVERED BEAUTIFULLY.

1111
00:41:03,248 --> 00:41:06,317
WE JUST HAVE TO STICK WITH IT,
BELIEVE IN IT,

1112
00:41:06,317 --> 00:41:09,120
AND DO EVERYTHING WE CAN
TO MAKE IT HAPPEN.

1113
00:41:09,120 --> 00:41:11,757
HOW ARE YOU?
I'M OKAY.

1114
00:41:11,757 --> 00:41:13,592
EVERYBODY SEEMED
TO LOVE EVERYTHING,

1115
00:41:13,592 --> 00:41:15,694
BUT I JUST HAVE
A HARD TIME WITH IT.

1116
00:41:15,694 --> 00:41:18,229
I STILL THINK
MY FOOD'S GREAT.

1117
00:41:18,229 --> 00:41:20,899
THAT'LL BE ONE PAIN
IN MY ASS GONE.

1118
00:41:24,135 --> 00:41:28,640
OKAY, CHAPPY, AFTER
CHRIS'S TIME IS DONE HERE,

1119
00:41:28,640 --> 00:41:30,505
YOU NEED TO FIND AND INVEST
IN A CHEF, LIKE CHRIS.

1120
00:41:30,505 --> 00:41:31,943
YOU NEED TO FIND AND INVEST
IN A CHEF, LIKE CHRIS.

1121
00:41:31,943 --> 00:41:34,813
THERE SHOULD BE SOMEONE
QUALIFIED IN THAT KITCHEN

1122
00:41:34,813 --> 00:41:36,147
ON A DAILY BASIS.

1123
00:41:36,147 --> 00:41:37,582
ABSOLUTELY.
'CAUSE IT'S
WORTH IT.

1124
00:41:37,582 --> 00:41:40,085
THE ONLY THING THAT'S GONNA
KEEP THIS PLACE ON THE MAP

1125
00:41:40,085 --> 00:41:43,021
IS THE FOOD.
WILL DO.

1126
00:41:43,021 --> 00:41:46,024
STARR, YOU MUST MAKE ME
A VERY SERIOUS PROMISE.

1127
00:41:46,024 --> 00:41:47,993
YOU MUST NOT LET CHAPPY
GO BACKWARDS.

1128
00:41:50,128 --> 00:41:52,798
I PROMISE.
GOOD.

1129
00:41:52,798 --> 00:41:54,866
I'M ONLY TELLING YOU THIS
FOR YOUR OWN GOOD,

1130
00:41:54,866 --> 00:41:56,101
'CAUSE YOU ARE
ONE STUBBORN MAN.

1131
00:41:56,101 --> 00:41:57,235
GOOD LUCK TO YOU BOTH.

1132
00:41:57,235 --> 00:41:59,037
THANK YOU SO MUCH.
YEAH.

1133
00:41:59,037 --> 00:42:00,505
THANK YOU.
YOU HEARD MY PRAYER.

1134
00:42:00,505 --> 00:42:00,872
THANK YOU.
YOU HEARD MY PRAYER.

1135
00:42:00,872 --> 00:42:02,207
I DON'T KNOW HOW
YOU DID IT.

1136
00:42:02,207 --> 00:42:04,676
THANK YOU SO MUCH.

1137
00:42:04,676 --> 00:42:06,244
COME HERE, YOU. AH.

1138
00:42:06,244 --> 00:42:08,246
GOOD LUCK TO YOU BOTH.
TAKE CARE.
THANK YOU.

1139
00:42:08,246 --> 00:42:09,314
THANK YOU SO MUCH.
GOOD NIGHT.

1140
00:42:09,314 --> 00:42:10,716
GOOD NIGHT.
GOOD NIGHT.

1141
00:42:14,219 --> 00:42:17,288
I'VE GOT ONE WORD TO DESCRIBE
MY TIME HERE AT CHAPPY'S,

1142
00:42:17,288 --> 00:42:19,324
AND THAT IS "CHALLENGING."

1143
00:42:19,324 --> 00:42:21,159
MAINLY BECAUSE CHAPPY
LET HIS RESTAURANT SLIDE

1144
00:42:21,159 --> 00:42:23,028
IN SO MANY WAYS.

1145
00:42:23,028 --> 00:42:26,231
BUT WE MADE A MAJOR TURNAROUND,
AND HE EVEN AGREED

1146
00:42:26,231 --> 00:42:28,366
TO GET RID OF HIS RIDICULOUS
CHEF'S HAT.

1147
00:42:28,366 --> 00:42:30,301
MY ONLY HOPE NOW IS THAT
HE'S GOTTEN RID OF

1148
00:42:30,301 --> 00:42:30,505
ALL THOSE BAD HABITS,
BECAUSE IF HE HASN'T,

1149
00:42:30,505 --> 00:42:32,804
ALL THOSE BAD HABITS,
BECAUSE IF HE HASN'T,

1150
00:42:32,804 --> 00:42:35,874
THIS RESTAURANT
HAS NO CHANCE.

1151
00:42:35,874 --> 00:42:38,944
WOW.

1152
00:42:40,245 --> 00:42:43,081
NOT LONG AFTER CHEF RAMSAY LEFT,

1153
00:42:43,081 --> 00:42:45,083
IN SPITE OF POSITIVE FEEDBACK
ABOUT THE CHANGES,

1154
00:42:45,083 --> 00:42:48,019
CHAPPY WENT BACK
TO HIS OLD WAYS.

1155
00:42:48,019 --> 00:42:49,921
YOU DIDN'T DO
WHAT I ASKED YOU.

1156
00:42:49,921 --> 00:42:51,690
I SHOULD HAVE COME BEHIND YOU
AND BABYSAT YOU, YOU'RE RIGHT.

1157
00:42:51,690 --> 00:42:54,392
THE MAJORITY OF HIS
ORIGINAL DISHES ARE BACK...

1158
00:42:54,392 --> 00:42:56,995
BLACKENED PORK CHOP,
BLACKENED SWORDFISH ON THE FLY.

1159
00:42:56,995 --> 00:42:59,430
AND SO IS THE UNCERTAINTY
OF THE FUTURE

1160
00:42:59,430 --> 00:43:00,505
OF THIS NASHVILLE RESTAURANT.

1161
00:43:00,505 --> 00:43:02,100
OF THIS NASHVILLE RESTAURANT.