1
00:00:01,298 --> 00:00:02,298
TONIGHT...

2
00:00:02,298 --> 00:00:03,664
HEY, CHEF!

3
00:00:03,664 --> 00:00:05,298
CHEF RAMSAY HEADS
TO ARIZONA

4
00:00:05,298 --> 00:00:07,198
AND VISITS ONE
OF THE CLEANEST RESTAURANTS

5
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IN <i>KITCHEN NIGHTMARES
HISTORY.</i>

6
00:00:09,031 --> 00:00:10,264
IS THIS A JOKE?

7
00:00:10,264 --> 00:00:11,398
BUT SOON AFTER MEETING

8
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THE HUSBAND AND WIFE TEAM,

9
00:00:12,531 --> 00:00:14,298
SAMY AND AMY,

10
00:00:14,298 --> 00:00:16,398
HE UNCOVERS
A NUMBER OF PROBLEMS.

11
00:00:16,398 --> 00:00:18,264
YOU--
YOU ALL

12
00:00:18,264 --> 00:00:20,164
THINK THAT YOU CAN COME IN HERE
AND SAY THESE THINGS!

13
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OH, MY GOD.

14
00:00:22,198 --> 00:00:24,698
SAMY, WHO RUNS
THE FRONT OF THE HOUSE,

15
00:00:24,698 --> 00:00:26,698
IS COMPLETELY DISORGANIZED.

16
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I CAN'T TAKE IT.
I CANNOT WORK. I CAN'T.

17
00:00:29,431 --> 00:00:30,000
AMY RUNS THE KITCHEN BUT REFUSES
TO LISTEN TO ANYONE.

18
00:00:30,000 --> 00:00:33,098
AMY RUNS THE KITCHEN BUT REFUSES
TO LISTEN TO ANYONE.

19
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THESE ARE STORE-BOUGHT,
CRAP, FROZEN RAVIOLI.

20
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THEY'RE NOT CRAP,
AND THEY'RE DELICIOUS.

21
00:00:36,231 --> 00:00:37,631
OH!

22
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IT'S NOT SURPRISING

23
00:00:39,164 --> 00:00:40,631
THAT THERE IS SUCH
A HIGH TURNOVER OF STAFF.

24
00:00:40,631 --> 00:00:42,231
KATY!
I QUIT.

25
00:00:42,231 --> 00:00:45,698
AND AT THIS RESTAURANT,
THE CUSTOMER IS NEVER RIGHT.

26
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- YOU  YOURSELF!
- OUT, YOU!

27
00:00:49,331 --> 00:00:52,298
GET READY TO WITNESS
A COLOSSAL UPHILL BATTLE.

28
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IF YOU TOUCH--
, YOU GO.

29
00:00:54,231 --> 00:00:58,164
AS CHEF RAMSAY FACES OFF
AGAINST TWO DEFIANT OWNERS...

30
00:00:58,164 --> 00:00:59,431
PIZZA IS UNDERCOOKED.

31
00:00:59,431 --> 00:01:00,000
THAT'S NOT TRUE!

32
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THAT'S NOT TRUE!

33
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THIS MAY BE
THE ONE RESTAURANT...

34
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I DON'T EVEN KNOW
WHY WE CAME BACK HERE.

35
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I'M GOING HOME.
NOW YOU'RE GOING HOME?

36
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THAT CHEF RAMSAY HAS NO CHOICE
BUT TO WALK AWAY.

37
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I AM FINISHED.

38
00:01:09,464 --> 00:01:11,364
ALL MY STUFF IS GOING

39
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BACK WHERE IT BELONGS,
AND THAT'S IT.

40
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WHAT IS THAT?

41
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YOU'RE SERVING ROTTEN FOOD.

42
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YOU COULD POSSIBLY KILL THEM.
THEN WAKE UP!

43
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YOU WAKE UP!

44
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SHUT THE PLACE DOWN.
GET OUT OF HERE!

45
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THAT IS AMAZING.

46
00:01:26,398 --> 00:01:28,631
I CAN'T TAKE ANY MORE.

47
00:01:28,631 --> 00:01:30,000
THANK YOU, CHEF.

48
00:01:30,000 --> 00:01:30,631
THANK YOU, CHEF.

49
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SCOTTSDALE, ARIZONA--
AN UPSCALE PHOENIX SUBURB.

50
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IT'S ALSO HOME TO AMY'S BAKING
COMPANY, OPENED IN 2006

51
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BY HUSBAND AND WIFE TEAM
SAMY AND AMY BOUZAGLO.

52
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IT WAS AT A VERY EARLY AGE
THAT I DISCOVERED

53
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I HAD A REAL TRUE PASSION
AND TALENT

54
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FOR ANYTHING HAVING TO DO
WITH THE CULINARY ARTS.

55
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JUST GIVE ME THE PEAR SALAD,
DARLING, IF YOU CAN.

56
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ALL RIGHT, ALL RIGHT.

57
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SO IN 2006, SAMY INVESTED OVER
$1 MILLION INTO THIS RESTAURANT

58
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SO IN 2006, SAMY INVESTED OVER
$1 MILLION INTO THIS RESTAURANT

59
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TO MAKE MY DREAM COME TRUE.

60
00:02:05,031 --> 00:02:06,364
- CAN I OPEN?
- YEAH, LOVE.

61
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WE ARE READY. OKAY.
COME ON, GUYS.

62
00:02:07,431 --> 00:02:10,364
BUT IN THE RESTAURANT BUSINESS,

63
00:02:10,364 --> 00:02:14,231
IT'S NOT ALL DAISIES
AND PONIES AND UNICORNS.

64
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I DON'T UNDERSTAND
THIS WHOLE SUBSTITUTION THING.

65
00:02:16,298 --> 00:02:18,298
APPROXIMATELY TWO YEARS AGO,

66
00:02:18,298 --> 00:02:22,364
THESE REVIEWERS AND THESE
BLOGGERS DECIDED TO MAKE UP LIES

67
00:02:22,364 --> 00:02:24,031
AND SAY THAT THEY ATE THE FOOD
AND IT WAS DISGUSTING.

68
00:02:24,031 --> 00:02:26,031
SON OF A BITCH.

69
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AND WE LOST A TREMENDOUS AMOUNT
OF BUSINESS BECAUSE OF IT.

70
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THEY'RE JUST
HATERS.

71
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THEY'RE JUST
HATERS.

72
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I'LL TAKE IT.

73
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THERE'S A LOT OF THINGS
THAT ARE WRONG WITH THE FOOD

74
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THAT SHE JUST DOESN'T REALIZE.

75
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TOO GARLICKY, TOO BUTTERY,
TOO SWEET,

76
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NOT COOKED ENOUGH,
TOO OVERDONE.

77
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THAT DOESN'T WORK
FOR ME AT ALL.

78
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IF SOMEONE HAS A CRITICISM,
SAMY TELLS THEM,

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YOU DON'T KNOW WHAT THE FOOD
IS SUPPOSED TO TASTE LIKE.

80
00:02:50,064 --> 00:02:54,264
EVEN YOU DON'T KNOW
WHAT IS WRONG WITH IT.

81
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IF ANYONE TELL ME THAT
MY WIFE'S FOOD IS NO GOOD,

82
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I JUST TELL THEM
TO LEAVE THE RESTAURANT.

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I DON'T WANT THEM,
AND DON'T COME BACK.

84
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THIS YOUR FIRST TIME?

85
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THIS YOUR FIRST TIME?

86
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AND LAST TIME.
DON'T COME BACK, MADAM.

87
00:03:03,598 --> 00:03:06,698
NOT ONLY DO THEY LASH OUT
AND SWEAR AT THE CUSTOMERS...

88
00:03:06,698 --> 00:03:09,464
I WILL GO TELL THEM TO
OFF IF MY HUSBAND DOESN'T!

89
00:03:09,464 --> 00:03:11,098
BUT THEY TAKE IT
ONE STEP FURTHER

90
00:03:11,098 --> 00:03:12,598
AND RETALIATE AGAINST THEM.

91
00:03:12,598 --> 00:03:16,631
I HOPE HE EATS IT, AND I JUST
MADE IT REALLY SPICY FOR HIM.

92
00:03:19,331 --> 00:03:21,298
THE CUSTOMER
IS NOT ALWAYS RIGHT.

93
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CHOOSE ANOTHER PIZZA
OR NOTHING.

94
00:03:23,564 --> 00:03:25,364
AND I'M NOT HERE TO TAKE
FROM ANYBODY.

95
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I'M NOT GOING TO HAVE PEOPLE
MAKE  UP THAT ISN'T TRUE.

96
00:03:28,298 --> 00:03:29,364
I'M NOT DOING IT.
DON'T WORRY.

97
00:03:29,364 --> 00:03:30,000
NO, I'M NOT MAKING
ANY MORE FOOD.

98
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NO, I'M NOT MAKING
ANY MORE FOOD.

99
00:03:30,731 --> 00:03:32,431
AMY IS NUTS.

100
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I AM GOING TO REALLY
HURT SOMEBODY

101
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IF THEY SEND BACK MY CAKE.

102
00:03:37,431 --> 00:03:39,731
ONE SECOND, SHE'S LIKE
A NICE, LITTLE CARE BEAR...

103
00:03:39,731 --> 00:03:42,698
THANK YOU SO MUCH. I LOVE YOU.
YOU'RE SUCH A GOOD GIRL.

104
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AND THE NEXT SECOND,
SHE'S LIKE CRUELLA DE VIL.

105
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I'M STOPPING ALL THE FOOD.

106
00:03:46,298 --> 00:03:48,164
NO, NO, WAIT, AMY! NO!
NO,
I'M NOT SENDING ANYTHING OUT.

107
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YOU FINISH!
NO!

108
00:03:49,431 --> 00:03:51,198
WHY? IT HAS TO GO
TO THE FRICKIN' TRASH?

109
00:03:51,198 --> 00:03:52,598
ARE YOU KIDDING ME
RIGHT NOW?

110
00:03:52,598 --> 00:03:54,464
UNFORTUNATELY, THE MAJORITY
OF THE PEOPLE IN ARIZONA

111
00:03:54,464 --> 00:03:56,398
THINK THAT IF YOU COME
TO OUR RESTAURANT,

112
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THAT WE'RE GONNA YELL AT YOU,
SCREAM AT YOU,

113
00:03:58,131 --> 00:04:00,000
AND THROW YOU OUTSIDE,
AND THAT IS NOT WHO WE ARE.

114
00:04:00,000 --> 00:04:01,464
AND THROW YOU OUTSIDE,
AND THAT IS NOT WHO WE ARE.

115
00:04:01,464 --> 00:04:02,598
GO, AND, YEAH, LIKE,
KEEP WALKING, MISTER.

116
00:04:02,598 --> 00:04:04,398
YOU JUST KEEP WALKING.

117
00:04:04,398 --> 00:04:05,464
CHEF RAMSAY'S COMING

118
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TO TELL THE PEOPLE
HOW THE FOOD IS GOOD HERE.

119
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YOU CAN GO, MADAM.

120
00:04:08,364 --> 00:04:09,598
DON'T COME BACK, MADAM.

121
00:04:09,598 --> 00:04:11,598
I'LL BE HAPPY NOT TO
SEE YOU HERE. THANK YOU.

122
00:04:11,598 --> 00:04:13,464
I THINK CHEF RAMSAY'S
GONNA BE WASTING HIS TIME.

123
00:04:13,464 --> 00:04:17,598
YOU CAN'T CHANGE SAMY AND AMY.
THEY'RE A LOST CAUSE.

124
00:04:23,064 --> 00:04:24,331
ANYTHING IS DIRTY,
CHANGE IT.

125
00:04:26,264 --> 00:04:27,631
- WE ARE READY. OKAY.
- COME ON, GUYS.

126
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GOOD EVENING. DO YOU GUYS
KNOW WHAT YOU WANT?

127
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GOOD EVENING. DO YOU GUYS
KNOW WHAT YOU WANT?

128
00:04:30,131 --> 00:04:31,398
THREE CHEESE
WITH THE TOMATO SAUCE.

129
00:04:31,398 --> 00:04:32,431
ALL RIGHT.
ALL RIGHT, THANK YOU.

130
00:04:32,431 --> 00:04:33,998
YOU'RE WELCOME.

131
00:04:33,998 --> 00:04:36,098
MIRANDA MAY BE
THE ONLY SERVER ON STAFF...

132
00:04:36,098 --> 00:04:37,364
I CAN'T DO THE COMPUTER,

133
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SO HE'S THE ONLY ONE
THAT HAS CONTROL OVER THAT.

134
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BUT SHE IS NOT ALLOWED
TO INPUT ORDERS OR WINE

135
00:04:42,564 --> 00:04:44,231
OR HANDLE MONEY.

136
00:04:44,231 --> 00:04:45,764
THE RAVIOLI, AND THEN
THEY WANT THE PIZZA AFTER.

137
00:04:45,764 --> 00:04:47,264
YEAH, I KNOW WHAT IT IS.

138
00:04:47,264 --> 00:04:49,098
THE ONLY ONE WHO CAN DO THAT
IS SAMY.

139
00:04:49,098 --> 00:04:51,398
OKAY, JUST MOVE.
MOVE, MOVE. I KNOW.

140
00:04:51,398 --> 00:04:53,764
SAMY THINKS THAT HE'S DOING
EVERYTHING ALL BY HIMSELF.

141
00:04:53,764 --> 00:04:55,364
4-C.

142
00:04:55,364 --> 00:04:58,631
BUT SAMY DOESN'T REALIZE HE'S
ACTUALLY MESSING EVERYTHING UP.

143
00:04:58,631 --> 00:05:00,000
I NEED ANOTHER WINE.
I CANNOT WORK.

144
00:05:00,000 --> 00:05:01,364
I NEED ANOTHER WINE.
I CANNOT WORK.

145
00:05:01,364 --> 00:05:03,631
THE WINE.
I CAN'T, I CAN'T, I CAN'T.
I CANNOT WORK. I CAN'T.

146
00:05:03,631 --> 00:05:06,131
SAMY.

147
00:05:06,131 --> 00:05:07,631
LOOK ALL THE ORDERS I HAVE.

148
00:05:07,631 --> 00:05:09,164
WHAT DO YOU WANT?
NOTHING.

149
00:05:09,164 --> 00:05:10,531
GO, GO BACK
IN THE KITCHEN.

150
00:05:10,531 --> 00:05:12,231
A-LA LA-LA
LA-LA LA-LA.

151
00:05:12,231 --> 00:05:15,031
HAD, LIKE, 30 TICKETS
IN HIS HAND, I THINK.

152
00:05:15,031 --> 00:05:17,331
WITH AMY ONLY COOKING
ONE TICKET AT A TIME...

153
00:05:17,331 --> 00:05:18,598
WE'RE NOT MAKING
ANY OF THIS

154
00:05:18,598 --> 00:05:20,398
UNTIL I GET TO
THAT TICKET.

155
00:05:20,398 --> 00:05:22,064
THE DINERS ARE IN
FOR A LONG WAIT.

156
00:05:26,464 --> 00:05:28,164
BUT THE ONE TABLE
THAT HAS RECEIVED THEIR FOOD

157
00:05:28,164 --> 00:05:29,164
IS UNSATISFIED.

158
00:05:29,164 --> 00:05:30,000
WHAT IS THE PROBLEM
WITH IT?

159
00:05:30,000 --> 00:05:30,731
WHAT IS THE PROBLEM
WITH IT?

160
00:05:32,731 --> 00:05:36,331
EVEN YOU DON'T KNOW
WHAT IS WRONG WITH IT.

161
00:05:36,331 --> 00:05:37,464
THE EGG IS--
IT'S TOO EGG-Y.

162
00:05:37,464 --> 00:05:39,564
OKAY, IF YOU CAME TO EAT
TO ENJOY,

163
00:05:39,564 --> 00:05:41,531
THEN YOU SHOULD KNOW
WHAT YOU LIKE TO EAT, SIR.

164
00:05:41,531 --> 00:05:43,398
APPARENTLY, YOU DON'T KNOW
WHAT YOU LIKE TO EAT.

165
00:05:43,398 --> 00:05:44,531
I GUESS NOT.

166
00:05:44,531 --> 00:05:46,698
OKAY, AMY.
WHAT?

167
00:05:46,698 --> 00:05:48,731
CAN YOU MAKE ME PEAR SALAD
INSTEAD OF THAT CAESAR?

168
00:05:48,731 --> 00:05:50,164
SERIOUSLY?

169
00:05:50,164 --> 00:05:51,998
- DON'T WORRY.
- I TELL THEM TO  OFF.

170
00:05:53,698 --> 00:05:56,598
MAYBE THEY DON'T UNDERSTAND
IT DOESN'T COME FROM A CAN.

171
00:05:56,598 --> 00:05:58,564
ARE YOU KIDDING ME
RIGHT NOW?

172
00:05:59,598 --> 00:06:00,000
YEAH.
KIND OF DOUGHY.

173
00:06:00,000 --> 00:06:01,231
YEAH.
KIND OF DOUGHY.

174
00:06:01,231 --> 00:06:05,364
THEY SAY IT'S NOT COOKED
ENOUGH. 2-B.
2-B? OKAY. AMY?

175
00:06:05,364 --> 00:06:07,098
- WHAT?
- 2-B SAYS NOT COOKED ENOUGH.

176
00:06:07,098 --> 00:06:09,464
PUT IT AGAIN IN THE OVEN.
SURE, I'LL BURN IT FOR YOU.

177
00:06:09,464 --> 00:06:11,064
OKAY.
THIS IS NOT COOKED ENOUGH.

178
00:06:11,064 --> 00:06:13,331
THE FOOD WE'RE MAKING IS
GOING STRAIGHT TO THE TRASH,

179
00:06:13,331 --> 00:06:15,731
AND THERE ARE STARVING PEOPLE
THAT COULD BE EATING IT,

180
00:06:15,731 --> 00:06:17,498
BUT INSTEAD,
THESE PEOPLE DECIDE

181
00:06:17,498 --> 00:06:19,731
THAT THEY'RE GOING TO COME
WITH MY LIFE.

182
00:06:19,731 --> 00:06:22,164
UH...
WE'VE WAITED,
LIKE, AN HOUR AND A HALF.

183
00:06:22,164 --> 00:06:23,431
I
KNOW.
WE NEVER GOT OUR PIZZA.
WE NEVER GOT--

184
00:06:23,431 --> 00:06:25,364
YOU GUYS
ARE FULL OF.

185
00:06:25,364 --> 00:06:27,198
I TELL HER NOT TO DO IT.

186
00:06:27,198 --> 00:06:28,298
"WE NEVER GOT OUR PIZZA,
NEVER GOT THIS."

187
00:06:28,298 --> 00:06:29,631
MY  ASS.

188
00:06:29,631 --> 00:06:30,000
STOP THE RED PEPPER RAVIOLI
AND STOP THE--
IT'S READY.

189
00:06:30,000 --> 00:06:32,164
STOP THE RED PEPPER RAVIOLI
AND STOP THE--
IT'S READY.

190
00:06:32,164 --> 00:06:34,598
SAMY!
STOP IT! THEY'RE LEAVING!
I DON'T CARE!

191
00:06:34,598 --> 00:06:36,564
LOOK, I AM NOT--
AMY, STOP IT!

192
00:06:36,564 --> 00:06:39,031
STOP WHAT?
IT'S IN THE OVEN!

193
00:06:40,598 --> 00:06:41,631
IT'S COMING NOW.
IT'S COMING NOW, NOW.

194
00:06:41,631 --> 00:06:42,731
YOU KEEP SAYING THAT.

195
00:06:42,731 --> 00:06:44,231
YOU'VE BEEN SAYING THAT
FOR AN HOUR.

196
00:06:44,231 --> 00:06:46,231
LOOK AT HIM. HE'S LIKE,
"WHERE'S MY PIZZA?"

197
00:06:47,331 --> 00:06:48,731
SEND HIM HOME!

198
00:06:48,731 --> 00:06:50,264
YEAH, YOUR PIZZA,
IT'S COMING.

199
00:06:50,264 --> 00:06:51,398
YOU WANT TO WAIT,
YOU WAIT.

200
00:06:51,398 --> 00:06:52,598
YOU DON'T WANT,
PAY WHAT DID YOU HAVE,

201
00:06:52,598 --> 00:06:54,264
AND YOU  OFF FROM HERE,
DO YOU UNDERSTAND?

202
00:06:54,264 --> 00:06:55,731
- SAMY.
- YOU,  YOU!

203
00:06:55,731 --> 00:06:58,464
- YOURSELF!
- OUT, YOU!

204
00:06:58,464 --> 00:07:00,000
GO HOME!
GET OUT OF HERE!
GO OUT!

205
00:07:00,000 --> 00:07:00,664
GO HOME!
GET OUT OF HERE!
GO OUT!

206
00:07:01,731 --> 00:07:03,998
YOU!

207
00:07:03,998 --> 00:07:05,064
CALL THE POLICE.

208
00:07:05,064 --> 00:07:06,598
CALL THE--.

209
00:07:06,598 --> 00:07:09,464
YOU PAY AND GO!

210
00:07:10,531 --> 00:07:13,098
ARE THEY FOR REAL?

211
00:07:13,098 --> 00:07:14,731
WHERE IS AMY?
I'M IN THE OFFICE!

212
00:07:14,731 --> 00:07:16,631
DON'T CALL THE POLICE!
YOU CRAZY?

213
00:07:16,631 --> 00:07:17,731
WHERE IS THE PIZZA?

214
00:07:17,731 --> 00:07:19,498
IN THE OVEN.
HE CAN SUCK IT!

215
00:07:19,498 --> 00:07:21,298
YOU PAY.
YOU DON'T GO OUT.

216
00:07:21,298 --> 00:07:22,631
YOU--IF YOU TOUCH--!

217
00:07:22,631 --> 00:07:24,631
OH, MY GOD.

218
00:07:24,631 --> 00:07:26,764
YOU GO!  YOU!
DON'T TOUCH ME.

219
00:07:26,764 --> 00:07:27,764
ARE YOU KIDDING ME
RIGHT NOW?

220
00:07:27,764 --> 00:07:29,231
YOU THINK I'M KIDDING?

221
00:07:29,231 --> 00:07:30,000
- YOU! I'M NOT KIDDING!
- YOU!

222
00:07:30,000 --> 00:07:30,564
- YOU! I'M NOT KIDDING!
- YOU!

223
00:07:30,564 --> 00:07:31,631
CALL THE POLICE!
I'M CALL--

224
00:07:31,631 --> 00:07:32,764
NO, I WANT THE MONEY
FROM HIM.

225
00:07:32,764 --> 00:07:34,098
I AM CALLING THE POLICE!

226
00:07:34,098 --> 00:07:36,131
YOU GUYS ARE!
STOP CALLING THE POLICE.

227
00:07:36,131 --> 00:07:37,364
I KNOW, BUT YOU'RE
NOT TOUCHING HIM.

228
00:07:37,364 --> 00:07:38,664
GET AWAY.

229
00:07:38,664 --> 00:07:40,231
- YOU ARE.
- YOU.

230
00:07:40,231 --> 00:07:41,564
YOU ARE A LITTLE PANSY.
GET OUT OF HERE.

231
00:07:41,564 --> 00:07:42,998
AMY!
DON'T YOU
EVER COME BACK HERE.

232
00:07:42,998 --> 00:07:44,498
YOUR LITTLE WIENIE.
KEEP WALKING!

233
00:07:44,498 --> 00:07:45,764
YOU.

234
00:07:45,764 --> 00:07:47,031
GIVE ME A BREAK.

235
00:07:47,031 --> 00:07:48,364
THIS IS--YOU GUYS,

236
00:07:48,364 --> 00:07:49,498
I MAKE EXCELLENT FOOD.

237
00:07:51,564 --> 00:07:53,431
YOU--
YOU ALL THINK THAT YOU CAN

238
00:07:53,431 --> 00:07:54,764
COME IN HERE
AND SAY THESE THINGS.

239
00:07:54,764 --> 00:07:56,998
ARE YOU KIDDING ME?
THIS IS RIDICULOUS!

240
00:07:56,998 --> 00:07:59,531
I'VE NEVER SEEN ANYTHING
LIKE THIS BEFORE!

241
00:07:59,531 --> 00:08:00,000
COMING UP,
CHEF RAMSAY ARRIVES

242
00:08:00,000 --> 00:08:02,264
COMING UP,
CHEF RAMSAY ARRIVES

243
00:08:02,264 --> 00:08:04,264
AT AMY'S BAKING COMPANY.

244
00:08:12,546 --> 00:08:14,846
WITH VERY LITTLE KNOWLEDGE

245
00:08:14,846 --> 00:08:16,146
OF THE PREVIOUS NIGHT'S
DINNER SERVICE...

246
00:08:16,146 --> 00:08:18,046
AMY'S BAKING COMPANY.

247
00:08:18,046 --> 00:08:20,046
CHEF RAMSAY ARRIVES,
LOOKING TO FIND OUT

248
00:08:20,046 --> 00:08:22,379
WHY AMY'S BAKING COMPANY
NEEDS HIS HELP.

249
00:08:22,379 --> 00:08:24,379
THEY HAVE DESSERTS.

250
00:08:24,379 --> 00:08:26,412
- HEY, CHEF!
- HELLO. HOW ARE YOU?

251
00:08:26,412 --> 00:08:27,979
HOW ARE YOU DOING?
NICE TO SEE YOU.

252
00:08:27,979 --> 00:08:29,112
FIRST NAME IS?
SAMY.

253
00:08:29,112 --> 00:08:30,112
SAMY, GOOD TO SEE YOU.
I'M THE OWNER.

254
00:08:30,112 --> 00:08:31,112
YOU'RE THE OWNER?
YES.

255
00:08:31,112 --> 00:08:32,912
WOW, LOOK AT THAT.
COME ON!

256
00:08:32,912 --> 00:08:34,312
MY WIFE, AMY, YEAH.

257
00:08:34,312 --> 00:08:36,112
UH, CAN I MEET THIS LADY?

258
00:08:36,112 --> 00:08:36,820
YES, NOW.
PLEASE?

259
00:08:36,820 --> 00:08:37,112
YES, NOW.
PLEASE?

260
00:08:37,112 --> 00:08:38,412
YEAH. AMY?
YES?

261
00:08:38,412 --> 00:08:39,846
GORDON RAMSAY
WANT TO MEET YOU.

262
00:08:39,846 --> 00:08:41,279
HE WANT TO KNOW
WHO IS THE CHEF

263
00:08:41,279 --> 00:08:42,546
OR WHO DID
ALL THOSE BEAUTIFUL--

264
00:08:42,546 --> 00:08:43,879
AH, COME OUT, PLEASE.

265
00:08:43,879 --> 00:08:45,546
HERE IS MY WIFE, AMY.
COME OUT, MY DARLING.

266
00:08:45,546 --> 00:08:46,546
SO NICE TO MEET YOU.

267
00:08:46,546 --> 00:08:47,546
COME GIVE HIM HUG.

268
00:08:47,546 --> 00:08:48,546
UH, DID YOU MAKE THEM?

269
00:08:48,546 --> 00:08:50,879
YES, I DID.
UH, INCREDIBLE.

270
00:08:50,879 --> 00:08:52,012
IT'S NICE TO MEET YOU.
NICE--LIKEWISE.

271
00:08:52,012 --> 00:08:53,879
GOOD TO SEE YOU. I MEAN,
THEY'RE EXTRAORDINARY.

272
00:08:53,879 --> 00:08:55,179
THANK YOU. THAT'S VERY NICE.

273
00:08:55,179 --> 00:08:56,179
IT MEANS A LOT,
COMING FROM YOU.

274
00:08:56,179 --> 00:08:57,179
ANY OF THAT
STORE-BOUGHT?

275
00:08:57,179 --> 00:08:58,279
NO.

276
00:08:58,279 --> 00:08:59,612
THE RESTAURANT IS BEAUTIFUL.

277
00:08:59,612 --> 00:09:01,179
THANK YOU, AND I WANT YOU
TO SEE MY KITCHEN AFTER,

278
00:09:01,179 --> 00:09:02,879
OR BEFORE IF YOU WANT,
AND THEN YOU TELL ME

279
00:09:02,879 --> 00:09:03,546
ABOUT THAT KITCHEN ALSO.

280
00:09:03,546 --> 00:09:05,312
RIGHT.
SHOW ME THE KITCHEN.
OKAY.

281
00:09:05,312 --> 00:09:06,546
PLEASE.
AMY, SHE'S THE ONE.

282
00:09:06,546 --> 00:09:06,820
EXCELLENT.
YOU'VE GOT ME EXCITED.

283
00:09:06,820 --> 00:09:08,546
EXCELLENT.
YOU'VE GOT ME EXCITED.

284
00:09:08,546 --> 00:09:10,012
SILLY.
OF COURSE.
THANK YOU, THANK YOU.

285
00:09:10,012 --> 00:09:11,212
JEEZ.
OH, MY GOD.

286
00:09:11,212 --> 00:09:12,312
OKAY.
AND WHO'S
THE HEAD CHEF?

287
00:09:12,312 --> 00:09:14,879
I AM. I'M--
YEAH, HOLD ON. STOP, STOP.

288
00:09:14,879 --> 00:09:16,546
HOLY CRAP,
YOU GOT LUCKY.

289
00:09:16,546 --> 00:09:18,279
I'M THE LUCKY ONE.

290
00:09:18,279 --> 00:09:19,412
HE IS MY SOUL MATE,

291
00:09:19,412 --> 00:09:20,446
AND WE'RE
IN THIS BUSINESS TOGETHER.

292
00:09:20,446 --> 00:09:22,312
FINE--
WE STAND STRONG TOGETHER.

293
00:09:22,312 --> 00:09:25,179
WE HAVE TO BECAUSE THERE'S
A LOT OF ONLINE BULLIES

294
00:09:25,179 --> 00:09:27,579
AND HATERS AND BLOGGERS.

295
00:09:27,579 --> 00:09:28,846
WE STAND UP TO THEM,
AND I THINK

296
00:09:28,846 --> 00:09:30,179
WE'RE THE ONLY ONES
THAT EVER HAVE,

297
00:09:30,179 --> 00:09:31,379
AS RESTAURANT OWNERS.

298
00:09:31,379 --> 00:09:32,612
AND THEY COME,
AND THEY TRY TO ATTACK US

299
00:09:32,612 --> 00:09:34,079
AND SAY HORRIBLE THINGS
THAT ARE NOT TRUE.

300
00:09:34,079 --> 00:09:36,820
'CAUSE THEY'RE USED TO EATING
PROCESSED WOOD CHIPS

301
00:09:36,820 --> 00:09:36,912
'CAUSE THEY'RE USED TO EATING
PROCESSED WOOD CHIPS

302
00:09:36,912 --> 00:09:38,612
OR ARE USED TO GETTING THINGS
FOR FREE.

303
00:09:38,612 --> 00:09:39,912
AND NOT FROM US.
OKAY.

304
00:09:39,912 --> 00:09:43,179
UM, LET'S CATCH UP
WITH THE HATERS

305
00:09:43,179 --> 00:09:44,379
AND THAT STUFF--
AFTER, YEAH.

306
00:09:44,379 --> 00:09:45,379
COULD I HAVE A QUICK LOOK
AT THE KITCHEN?

307
00:09:45,379 --> 00:09:46,446
OF COURSE.

308
00:09:46,446 --> 00:09:47,912
UH, NORMALLY, UH,

309
00:09:47,912 --> 00:09:48,579
OWNERS DON'T LIKE IT
WHEN I INSPECT KITCHENS,

310
00:09:48,579 --> 00:09:49,912
BUT THE FLOOR IS SHINY.

311
00:09:49,912 --> 00:09:50,979
IT'S LIKE
A BASKETBALL COURT.

312
00:09:50,979 --> 00:09:52,579
PLEASE COME SEE.
OH, MY GOODNESS, ME.

313
00:09:52,579 --> 00:09:54,112
DO YOU WANT A JACKET?
NO, YOU DON'T NEED ONE.

314
00:09:54,112 --> 00:09:55,979
IT'S LIKE A--IT'S LIKE
A DOCTOR'S SURGERY IN HERE.

315
00:09:55,979 --> 00:09:58,079
YES, THANK YOU.
THANK YOU.
BLOODY HELL.

316
00:09:58,079 --> 00:09:59,179
THANK YOU FOR SAYING
THE TRUTH.

317
00:09:59,179 --> 00:10:00,312
OH, MY GOODNESS, ME.

318
00:10:00,312 --> 00:10:01,912
IS THIS A JOKE?

319
00:10:01,912 --> 00:10:04,579
I MEAN, LOOK, DATES, LABELS.
YES, EVERYTHING.

320
00:10:04,579 --> 00:10:06,820
SECTIONED OFF.
WOW. WHAT A PLEASURE.

321
00:10:06,820 --> 00:10:07,079
SECTIONED OFF.
WOW. WHAT A PLEASURE.

322
00:10:08,212 --> 00:10:09,612
- HELLO.
- THIS IS MIRANDA.

323
00:10:09,612 --> 00:10:11,379
THIS IS MIRANDA.
SHE'S GOING TO SERVE YOU.

324
00:10:11,379 --> 00:10:12,612
MIRANDA.
NICE TO SEE YOU. AND THIS IS?

325
00:10:12,612 --> 00:10:13,879
NICE TO MEET YOU.
I'M KATY.

326
00:10:13,879 --> 00:10:14,946
THIS IS CHRISTINE.

327
00:10:14,946 --> 00:10:16,246
SHE'S MY WINGMAN.

328
00:10:16,246 --> 00:10:17,246
CHRISTINE, COME OVER, DARLING.
ARE YOU THE SOUS CHEF?

329
00:10:17,246 --> 00:10:18,246
- SHE IS.
- YES.

330
00:10:18,246 --> 00:10:19,612
LET'S GO
THROUGH THE DINING ROOM.

331
00:10:19,612 --> 00:10:21,479
OKAY.

332
00:10:21,479 --> 00:10:24,212
THE RESTAURANT ITSELF--
IT'S VERY CLEAN AND NICE,

333
00:10:24,212 --> 00:10:26,079
BUT IT'S AMY AND SAMY
THAT ARE THE PROBLEM.

334
00:10:26,079 --> 00:10:27,879
DO NOT JUDGE A BOOK
BY ITS COVER.

335
00:10:27,879 --> 00:10:29,346
SO TAKE ME BACK
TO THE BEGINNING.

336
00:10:29,346 --> 00:10:30,346
HOW LONG HAVE YOU
BEEN MARRIED?

337
00:10:30,346 --> 00:10:31,612
ALMOST TEN YEARS.

338
00:10:31,612 --> 00:10:35,212
WE GOT MARRIED FIVE MONTHS
AFTER WE MET.
WOW.

339
00:10:35,212 --> 00:10:36,412
WELL, I PRAYED FOR HIM,
AND GOD SENT HIM TO ME,

340
00:10:36,412 --> 00:10:36,820
AND I WASN'T GONNA
WASTE ANY TIME.

341
00:10:36,820 --> 00:10:39,146
AND I WASN'T GONNA
WASTE ANY TIME.

342
00:10:40,546 --> 00:10:44,212
SHE SAID, "FORGET YOU,
SAMY HEFNER. ENOUGH."

343
00:10:45,212 --> 00:10:46,846
HE WAS A PLAYBOY IN VEGAS.
YEAH.

344
00:10:46,846 --> 00:10:48,246
YOU WERE A PLAYBOY
IN VEGAS?

345
00:10:48,246 --> 00:10:49,379
OH, MY GOD.

346
00:10:49,379 --> 00:10:51,446
HE WAS--HE WAS--
EVEN HUGH HEFNER

347
00:10:51,446 --> 00:10:53,312
DIDN'T HAVE AS BEAUTIFUL WOMEN
AS WE DID.

348
00:10:53,312 --> 00:10:54,846
ALL THE PLAYMATES
WOULD COME TO OUR TABLE.

349
00:10:54,846 --> 00:10:56,546
HE WAS A PLAYA, BUT WITH ME,
IT DIDN'T WORK LIKE THAT.

350
00:10:56,546 --> 00:10:58,912
I AM INDIVIDUAL
OR NOTHING AT ALL.

351
00:10:58,912 --> 00:10:59,912
ONCE WE GOT MARRIED, THAT'S IT.
THAT WAS IT.

352
00:10:59,912 --> 00:11:01,846
EVERYBODY OUT.
WOW.

353
00:11:01,846 --> 00:11:03,846
SO, UM, WERE YOU TRAINED
IN THE INDUSTRY?

354
00:11:03,846 --> 00:11:05,546
NO, NOT AT ALL.
I AM DEVELOPER.
NO?

355
00:11:05,546 --> 00:11:06,820
I BUILD CUSTOM HOUSES.
OH.

356
00:11:06,820 --> 00:11:08,112
I BUILD CUSTOM HOUSES.
OH.

357
00:11:08,112 --> 00:11:10,112
BUT WHEN THE CRISIS STARTED,
I SAY,

358
00:11:10,112 --> 00:11:12,846
"I STILL HAVE MONEY. WHAT DO YOU
WANT ME TO DO WITH IT?"

359
00:11:12,846 --> 00:11:14,246
SHE BEGGED ME,
SHE SAID, "MY DREAM,

360
00:11:14,246 --> 00:11:16,179
IT WAS TO OPEN
A RESTAURANT."

361
00:11:16,179 --> 00:11:17,846
I JUST, THROUGHOUT MY LIFE,
HAD A PASSION

362
00:11:17,846 --> 00:11:19,179
AND A GOD-GIVEN TALENT
FOR IT,

363
00:11:19,179 --> 00:11:20,246
AND THIS IS ALL
I WANT TO DO.

364
00:11:20,246 --> 00:11:22,246
THAT'S LOVELY.
THANK YOU.

365
00:11:22,246 --> 00:11:23,546
AND THE GANACHE
AS WELL.

366
00:11:23,546 --> 00:11:24,979
THANK YOU.
THAT IS BEAUTIFUL.

367
00:11:24,979 --> 00:11:26,446
MMM!
OH, MY GOD.

368
00:11:26,446 --> 00:11:27,446
I'M THE ONLY ONE
THAT MAKES THEM,

369
00:11:27,446 --> 00:11:29,012
AND IF I'M NOT HERE,

370
00:11:29,012 --> 00:11:30,012
WORKING,
WE'RE NOT OPEN.

371
00:11:30,012 --> 00:11:31,912
SAY THAT AGAIN?

372
00:11:31,912 --> 00:11:33,479
IF I AM NOT HERE,
IF MY HUSBAND'S NOT HERE,

373
00:11:33,479 --> 00:11:36,012
WE'RE NOT OPEN.
IT'S CLOSED, THE RESTAURANT.

374
00:11:36,012 --> 00:11:36,820
WE DON'T RUN
WITHOUT EACH OTHER HERE.

375
00:11:36,820 --> 00:11:37,546
WE DON'T RUN
WITHOUT EACH OTHER HERE.

376
00:11:37,546 --> 00:11:39,012
YOU'RE KIDDING ME.
NO.

377
00:11:39,012 --> 00:11:40,879
THAT'S NO WAY
TO RUN A BUSINESS.

378
00:11:40,879 --> 00:11:42,879
WE CAN'T FIND
QUALIFIED PEOPLE TO WORK.

379
00:11:42,879 --> 00:11:44,146
WE CAN'T. FOR SIX YEARS,
WE'VE BEEN TRYING.

380
00:11:44,146 --> 00:11:45,179
THEY WANT TO COME AND GET
A PAYCHECK AND NOT WORK.

381
00:11:45,179 --> 00:11:46,179
IN ARIZONA?
THEY'RE NO GOOD.

382
00:11:46,179 --> 00:11:48,279
WE TRIED.
WE TRIED LOTS OF THEM.

383
00:11:48,279 --> 00:11:49,579
THIS IS MY BIGGEST WORRY.

384
00:11:49,579 --> 00:11:51,879
THIS IS MY BIGGEST PROBLEM
IN MY LIFE.

385
00:11:51,879 --> 00:11:54,412
I CANNOT FIND PEOPLE
I CAN COUNT ON THEM,

386
00:11:54,412 --> 00:11:55,479
I CAN TRUST THEM.

387
00:11:55,479 --> 00:11:56,879
THEY'RE DIRTY.
THEY'RE LAZY.

388
00:11:56,879 --> 00:11:58,279
HOW MANY PEOPLE
HAVE YOU BEEN THROUGH?

389
00:11:58,279 --> 00:11:59,446
- A LOT. A LOT.
- A FEW HUNDRED.

390
00:11:59,446 --> 00:12:00,912
- A FEW HUNDRED?
- YEAH.

391
00:12:00,912 --> 00:12:02,879
SO OTHER THAN
AN ISSUE WITH STAFF,

392
00:12:02,879 --> 00:12:04,312
WHAT'S WRONG
WITH THIS BLOODY RESTAURANT?

393
00:12:04,312 --> 00:12:06,346
I HAVE ISSUES
WITH CUSTOMERS

394
00:12:06,346 --> 00:12:06,820
THAT ARE TRYING TO BE ONLINE
BULLIES AND SAY HORRIBLE THINGS.

395
00:12:06,820 --> 00:12:09,346
THAT ARE TRYING TO BE ONLINE
BULLIES AND SAY HORRIBLE THINGS.

396
00:12:09,346 --> 00:12:11,579
ONLINE BULLIES?
THEY'RE ONLINE BULLIES

397
00:12:11,579 --> 00:12:13,312
AND WRITE THINGS
THAT ARE NOT TRUE.

398
00:12:13,312 --> 00:12:14,446
THAT'S THE INTERNET.
THEY WRITE
THAT I HAVE STORE-BOUGHT DOUGH.

399
00:12:14,446 --> 00:12:15,946
THEY WRITE THAT THINGS
ARE FROZEN.

400
00:12:15,946 --> 00:12:17,912
I UNDERSTAND THAT,
BUT THOSE THINGS ARE NOT TRUE.

401
00:12:17,912 --> 00:12:19,179
BUT WHEN DID THIS START?

402
00:12:19,179 --> 00:12:20,379
2 1/2 YEARS AGO.
YEARS AGO.

403
00:12:20,379 --> 00:12:21,579
THIS GUY CAME IN

404
00:12:21,579 --> 00:12:24,312
THAT STARTED
THIS ENTIRE ONLINE BULLYING.

405
00:12:24,312 --> 00:12:26,046
HE ORDERED
PIZZA MARGHERITA,

406
00:12:26,046 --> 00:12:27,312
AND AFTER I SAY,
"OKAY, HOW IS YOUR PIZZA?"

407
00:12:27,312 --> 00:12:29,446
HE SAY,
"IT'S A FROZEN PIZZA."

408
00:12:29,446 --> 00:12:32,346
THE NEXT DAY, HE WENT
AND GIVE US A REVIEW.

409
00:12:32,346 --> 00:12:33,346
MY GOD.

410
00:12:33,346 --> 00:12:34,979
MY WIFE, SHE WAS--
WE RETALIATED.

411
00:12:34,979 --> 00:12:36,612
YOU WROTE BACK TO HIM?
OH, YEAH.

412
00:12:36,612 --> 00:12:36,820
RIGHT, WELL, HE--
WHY?

413
00:12:36,820 --> 00:12:38,046
RIGHT, WELL, HE--
WHY?

414
00:12:38,046 --> 00:12:40,312
I TOLD HIM I THOUGHT HE WAS
A LOSER AND HE WAS A MORON.

415
00:12:40,312 --> 00:12:42,312
BUT NOW YOU INSULTED HIM.
I DIDN'T TAKE HIM--I UNDERSTAND.

416
00:12:42,312 --> 00:12:46,046
HE INSULTED ME FIRST,
AND I ATTACKED BACK.

417
00:12:46,046 --> 00:12:48,179
I AM NOT GOING TO LET ANYBODY
BULLY ME,

418
00:12:48,179 --> 00:12:50,912
BULLY MY HUSBAND--
THAT'S A JOKE.

419
00:12:50,912 --> 00:12:52,512
YOU NEED THICK SKIN
IN THIS BUSINESS.

420
00:12:52,512 --> 00:12:54,879
WELL, THEY CALLED--
THEY CALLED ME "CRAZY AMY B."

421
00:12:54,879 --> 00:12:58,012
BECAUSE I STOOD UP TO THEM,
AND I NEED PEOPLE

422
00:12:58,012 --> 00:13:00,846
WHO RESPECT YOU,
WHO KNOW THAT YOU HAVE

423
00:13:00,846 --> 00:13:02,979
EARNED YOUR STRIPES
IN A KITCHEN AND IN LIFE.

424
00:13:02,979 --> 00:13:05,012
I NEED THEM
TO LISTEN TO YOU

425
00:13:05,012 --> 00:13:06,820
AND NOT THE ONLINE BULLIES
AND TAKE YOUR WORD

426
00:13:06,820 --> 00:13:07,379
AND NOT THE ONLINE BULLIES
AND TAKE YOUR WORD

427
00:13:07,379 --> 00:13:09,279
THAT YOU'RE SAYING
THAT OUR FOOD IS GOOD.

428
00:13:09,279 --> 00:13:11,979
AMY, IF ALL YOUR FOOD IS
AS GOOD AS THIS DESSERT,

429
00:13:11,979 --> 00:13:15,012
TRUST ME, THERE'S SOMETHING
NOT QUITE RIGHT HERE.

430
00:13:15,012 --> 00:13:17,479
THANK YOU.

431
00:13:17,479 --> 00:13:19,612
ARE YOU A CONTROL FREAK?
I AM.

432
00:13:19,612 --> 00:13:21,379
IS AMY--
AMY, WORSE.

433
00:13:21,379 --> 00:13:23,012
WHAT A COMBINATION.

434
00:13:23,012 --> 00:13:25,612
WE HAVE TO "CLOWN" US.

435
00:13:25,612 --> 00:13:26,612
CLONE US.

436
00:13:26,612 --> 00:13:29,012
IF YOU CAN--
IS THAT POSSIBLE?

437
00:13:29,012 --> 00:13:31,479
IT IS, SOME PLACES,
I'VE HEARD.
RIGHT.

438
00:13:31,479 --> 00:13:34,112
DO YOU HAVE CHILDREN?
WELL,
WE HAVE THREE LITTLE BOYS.

439
00:13:34,112 --> 00:13:35,979
BUT THEY'RE TRAPPED
INSIDE CAT BODIES.

440
00:13:35,979 --> 00:13:36,820
MEOW.
YEAH, THEY'RE CATS.

441
00:13:36,820 --> 00:13:37,979
MEOW.
YEAH, THEY'RE CATS.

442
00:13:37,979 --> 00:13:39,512
OUR BABIES ARE CATS.

443
00:13:39,512 --> 00:13:42,912
THEY'RE MY WHOLE LIFE, BESIDES
MY HUSBAND AND MY BUSINESS.

444
00:13:42,912 --> 00:13:47,012
I SPEAK FELINE.
"MEOW MEOW MEOW MEOW MEOW."

445
00:13:47,012 --> 00:13:50,112
MEETING YOU TWO
FOR THE FIRST TIME,

446
00:13:50,112 --> 00:13:52,012
YOU ARE BOTH
NUTS.

447
00:13:52,012 --> 00:13:53,446
I KNOW.

448
00:13:53,446 --> 00:13:55,279
I'M GONNA HAVE--
LET'S START WITH THE MENU.
OKAY.

449
00:13:55,279 --> 00:13:57,512
DO YOUR THING NORMALLY.
I WILL.

450
00:13:59,979 --> 00:14:01,979
HELLO.
HOW ARE YOU,
MY DARLING?

451
00:14:01,979 --> 00:14:03,412
GOOD.
IS IT JUST YOU AND
SAMY IN THE FRONT OF THE HOUSE?

452
00:14:03,412 --> 00:14:04,979
IT'S PRETTY MUCH JUST ME.

453
00:14:04,979 --> 00:14:06,246
AND HOW LONG
HAVE YOU BEEN HERE?

454
00:14:06,246 --> 00:14:06,820
A MONTH AND A HALF.

455
00:14:06,820 --> 00:14:07,246
A MONTH AND A HALF.

456
00:14:07,246 --> 00:14:08,912
GOOD TIPS?
I DON'T MAKE TIPS.

457
00:14:08,912 --> 00:14:11,046
SAY THAT AGAIN?
I MAKE HOURLY.

458
00:14:11,046 --> 00:14:12,146
SERIOUS?

459
00:14:12,146 --> 00:14:14,246
YOU MUST BE
THE ONLY SERVER

460
00:14:14,246 --> 00:14:16,279
IN THIS COUNTRY--
I KNOW.

461
00:14:16,279 --> 00:14:17,879
THAT DOESN'T GET
TIPPED OUT.

462
00:14:17,879 --> 00:14:20,312
SO WHERE DO THE TIPS GO?
THE OWNER.

463
00:14:21,346 --> 00:14:24,046
WHAT?
YEAH.

464
00:14:24,046 --> 00:14:25,546
I CAN'T BELIEVE THAT.

465
00:14:25,546 --> 00:14:28,179
I KNOW.
I TRY TO TELL HIM.

466
00:14:28,179 --> 00:14:31,079
WOW. OKAY, GREAT.
THANK YOU.

467
00:14:31,079 --> 00:14:33,279
YOU'RE WELCOME.

468
00:14:33,279 --> 00:14:35,479
SAMY.

469
00:14:38,012 --> 00:14:41,146
WE SPOKE EARLIER
ABOUT THE PROBLEM WITH STAFF,

470
00:14:41,146 --> 00:14:44,546
YET I JUST FOUND OUT
SOMETHING PRETTY MAJOR.

471
00:14:44,546 --> 00:14:46,879
MIRANDA, THE YOUNG GIRL?
YEAH.

472
00:14:46,879 --> 00:14:49,946
YOU DON'T GIVE HER
HER TIPS.
NO.

473
00:14:49,946 --> 00:14:53,279
SAMY, YOU CANNOT TAKE
SERVERS' TIPS.

474
00:14:53,279 --> 00:14:56,412
THEN BRING ME THE PEOPLE
WHO'S GOING TO DO THEIR JOB,

475
00:14:56,412 --> 00:14:57,579
AND I DON'T HAVE
TO INTERFERE.

476
00:14:57,579 --> 00:14:59,579
THEY CAN TAKE
THE WHOLE TIPS FOR THEM.

477
00:14:59,579 --> 00:15:01,179
DID YOU SEE?

478
00:15:01,179 --> 00:15:03,179
I ALREADY TOOK
THREE ORDERS BY MYSELF

479
00:15:03,179 --> 00:15:04,846
AND SENT THEM ALREADY
TO THE--
YOU'RE THE OWNER.

480
00:15:04,846 --> 00:15:06,820
I'M DOING THE MOST
OF THE JOB.
WOW.

481
00:15:06,820 --> 00:15:07,946
I'M DOING THE MOST
OF THE JOB.
WOW.

482
00:15:07,946 --> 00:15:10,212
I'M READY TO ORDER.
OKAY,
I'LL TAKE YOUR ORDER.

483
00:15:10,212 --> 00:15:11,379
DO YOU KNOW ALREADY
WHAT YOU'D LIKE TO START?

484
00:15:11,379 --> 00:15:13,112
YES, I DO.
YEAH.

485
00:15:13,112 --> 00:15:14,979
THE FIG AND PEAR
PROSCIUTTO PIZZA, PLEASE.

486
00:15:14,979 --> 00:15:15,979
EXCELLENT.

487
00:15:15,979 --> 00:15:17,079
YEAH,
AND THEN I'M GONNA GO

488
00:15:17,079 --> 00:15:19,179
FOR A BLUE RIBBON BURGER,
MEDIUM-RARE.

489
00:15:19,179 --> 00:15:20,179
MEDIUM-RARE.
EXCELLENT.

490
00:15:20,179 --> 00:15:21,179
PLEASE, AND I'LL TAKE

491
00:15:21,179 --> 00:15:22,579
THE SALMON BURGER AS WELL,
AT THE SAME TIME.

492
00:15:22,579 --> 00:15:24,312
AND THEN I'LL FANCY
SOME GNOCCHI.

493
00:15:24,312 --> 00:15:25,579
ALL THE PASTA
IS HOMEMADE, RIGHT?

494
00:15:25,579 --> 00:15:29,046
IT IS, BUT NOT
THE GNOCCHI TODAY.
OH.

495
00:15:29,046 --> 00:15:31,079
IT IS NOT HOMEMADE. WE DIDN'T
HAVE TIME TO MAKE THEM.

496
00:15:31,079 --> 00:15:32,512
OKAY, I'LL GO STRAIGHT
FOR THE RAVIOLI, THEN.

497
00:15:32,512 --> 00:15:34,046
OKAY, WHICH ONE
DO YOU LIKE?
THE RED PEPPER.

498
00:15:34,046 --> 00:15:35,612
PERFECT.
THANK YOU.

499
00:15:35,612 --> 00:15:36,820
YOU'RE WELCOME.

500
00:15:36,820 --> 00:15:37,212
YOU'RE WELCOME.

501
00:15:37,212 --> 00:15:40,112
THE STORY IS BECOMING
A LITTLE CLEARER.

502
00:15:42,246 --> 00:15:43,246
OKAY. AMY?

503
00:15:43,246 --> 00:15:44,546
YEAH.

504
00:15:44,546 --> 00:15:46,946
THIS IS
THE CHEF'S ORDER.
OKAY.

505
00:15:46,946 --> 00:15:49,979
I BELIEVE THAT ONCE
CHEF RAMSAY TASTES MY FOOD,

506
00:15:49,979 --> 00:15:52,246
AS A CHEF,
HE'LL BE ABLE TO TELL

507
00:15:52,246 --> 00:15:55,379
THAT THIS IS WHAT GOD
WANTS ME TO DO.

508
00:16:00,212 --> 00:16:01,546
WHAT'S
THAT  DOORBELL

509
00:16:01,546 --> 00:16:03,212
THAT KEEPS GOING OFF
EVERY TWO MINUTES?

510
00:16:03,212 --> 00:16:06,820
MIRANDA, WHAT IS THAT DOORBELL
ON THE SIDE OF THE WALL FOR?

511
00:16:06,820 --> 00:16:07,012
MIRANDA, WHAT IS THAT DOORBELL
ON THE SIDE OF THE WALL FOR?

512
00:16:07,012 --> 00:16:09,246
WHENEVER WE HAVE DIRTY DISHES,
WE RING IT,

513
00:16:09,246 --> 00:16:11,146
AND THEN THE BUSSER COMES
AND GRABS THE DISHES FROM THERE.

514
00:16:11,146 --> 00:16:12,879
WHY WOULDN'T YOU
WALK AROUND

515
00:16:12,879 --> 00:16:15,112
AND JUST PUT THE PLATES
IN THE HOT WATER?

516
00:16:15,112 --> 00:16:18,112
THE FIRST TIME IN MY CAREER
A POT WASHER HAS A DOORBELL.

517
00:16:22,112 --> 00:16:24,246
OH, DING-DONG.

518
00:16:24,246 --> 00:16:27,246
THE LARGE OR THE SMALL?
SMALL.

519
00:16:27,246 --> 00:16:30,846
THREE CHEESE PIZZA.
AH, THE CHEESE PIZZA.

520
00:16:30,846 --> 00:16:32,179
SAMY.

521
00:16:32,179 --> 00:16:33,846
YEAH.

522
00:16:33,846 --> 00:16:35,279
DOES MIRANDA USE
THE P. O. S. SYSTEM?

523
00:16:35,279 --> 00:16:36,412
NO, SHE DOESN'T
KNOW IT YET. NOBODY.

524
00:16:36,412 --> 00:16:36,820
I'M THE ONLY ONE
WHO USE IT.

525
00:16:36,820 --> 00:16:37,512
I'M THE ONLY ONE
WHO USE IT.

526
00:16:37,512 --> 00:16:39,246
YEAH.

527
00:16:39,246 --> 00:16:42,112
BUT THE QUICKER YOU TEACH HER,
THE QUICKER

528
00:16:42,112 --> 00:16:43,246
YOU CAN TAKE A BACK SEAT.

529
00:16:43,246 --> 00:16:44,379
I WILL TEACH HER.

530
00:16:44,379 --> 00:16:45,379
WHEN IT COME THE TIME,
I WILL TEACH HER.

531
00:16:45,379 --> 00:16:46,846
MIRANDA,

532
00:16:46,846 --> 00:16:48,112
HAVE YOU EVER WORKED
ON A P. O. S. SYSTEM?

533
00:16:48,112 --> 00:16:50,146
YES, AT EVERY JOB
THAT I'VE WORKED AT.

534
00:16:50,146 --> 00:16:51,146
EVERY JOB.

535
00:16:51,146 --> 00:16:52,146
AND HOW MANY JOBS
HAVE YOU HAD

536
00:16:52,146 --> 00:16:53,146
BEFORE YOU WORKED AT ABC?

537
00:16:53,146 --> 00:16:54,246
- A LOT.
- A LOT.

538
00:16:54,246 --> 00:16:55,246
SHE DOESN'T NEED TRAINING.

539
00:16:55,246 --> 00:16:56,412
SHE KNOWS HOW TO DO IT.

540
00:16:56,412 --> 00:16:57,879
PIZZA'S HERE.
THANK YOU.

541
00:16:57,879 --> 00:16:59,246
OH, LET ME GRAB YOU
A PLATE.

542
00:16:59,246 --> 00:17:01,112
YES, I'LL GET YOU A PLATE.
THANK YOU. WOW.

543
00:17:01,112 --> 00:17:04,512
THE FIG AND PEAR
AND PROSCIUTTO PIZZA.

544
00:17:06,079 --> 00:17:06,820
WELL, THE CRUST
IS SUPPOSED TO BE GOOD,

545
00:17:06,820 --> 00:17:08,012
WELL, THE CRUST
IS SUPPOSED TO BE GOOD,

546
00:17:08,012 --> 00:17:09,946
BUT IT'S NOT THAT CRUSTY.

547
00:17:12,412 --> 00:17:15,279
IT'S VERY, VERY SWEET.

548
00:17:17,146 --> 00:17:18,479
MY DOUGH IS RAW.

549
00:17:18,479 --> 00:17:20,146
AND AFTER ALL THIS WAIT.

550
00:17:20,146 --> 00:17:21,579
WOW.

551
00:17:21,579 --> 00:17:24,412
THAT IS SO SWEET,
BUT THAT'S NOT THE ISSUE.

552
00:17:24,412 --> 00:17:26,412
THE ISSUE IS,
THE DOUGH IS RAW.

553
00:17:26,412 --> 00:17:31,146
MY FOOD IS RAW.
IT'S DOUGHY.

554
00:17:31,146 --> 00:17:33,079
I DON'T KNOW HOW IT COME
OUT OF THERE LIKE THIS,

555
00:17:33,079 --> 00:17:34,546
BUT NORMALLY,
THEY LOVE THAT PIZZA.

556
00:17:34,546 --> 00:17:36,146
IT'S REALLY, REALLY LOVED.

557
00:17:36,146 --> 00:17:36,820
I'M TELLING YOU
WHAT I'M GETTING,

558
00:17:36,820 --> 00:17:37,179
I'M TELLING YOU
WHAT I'M GETTING,

559
00:17:37,179 --> 00:17:39,146
AND IT'S RAW,
SOGGY, AND WET

560
00:17:39,146 --> 00:17:40,146
AND TOO SWEET,
IN GENERAL.

561
00:17:40,146 --> 00:17:41,412
I'LL TAKE THAT BACK.

562
00:17:41,412 --> 00:17:42,446
YOU TAKE IT BACK
TO AMY, PLEASE.

563
00:17:42,446 --> 00:17:43,579
OF COURSE, YES.
THANK YOU.

564
00:17:43,579 --> 00:17:45,212
OH, MY GOD,

565
00:17:45,212 --> 00:17:47,179
I DON'T
THINK HE LIKED IT.

566
00:17:47,179 --> 00:17:48,512
WHAT'S WRONG?

567
00:17:48,512 --> 00:17:50,112
NOTHING.

568
00:17:50,112 --> 00:17:52,579
I FEEL LIKE SAMY
SUGAR-COATS

569
00:17:52,579 --> 00:17:54,946
A LOT OF WHAT HAPPENS
IN THE RESTAURANT,

570
00:17:54,946 --> 00:17:56,212
SO AMY GETS THIS FEELING

571
00:17:56,212 --> 00:17:57,479
THAT, LIKE, EVERYTHING
SHE'S DOING IS CORRECT

572
00:17:57,479 --> 00:17:59,179
AND EVERYTHING'S RIGHT.

573
00:17:59,179 --> 00:18:00,179
DON'T WORRY, DON'T WORRY.
EVERYTHING IS OKAY.

574
00:18:00,179 --> 00:18:01,612
I'M NOT WORRIED.

575
00:18:01,612 --> 00:18:03,946
I'M AFRAID HE'S GOING
TO SAY SOMETHING ISN'T GOOD.

576
00:18:03,946 --> 00:18:05,312
I KNOW MY WIFE.

577
00:18:05,312 --> 00:18:06,820
SHE DOESN'T TAKE
THE CRITICISM.

578
00:18:06,820 --> 00:18:06,912
SHE DOESN'T TAKE
THE CRITICISM.

579
00:18:06,912 --> 00:18:08,212
SHE WILL BE SHAKING,
AND THEN SHE SAY,

580
00:18:08,212 --> 00:18:09,446
"THAT'S IT.
I'M LEAVING."

581
00:18:09,446 --> 00:18:12,179
JUST--I TELL YOU
ALL ABOUT IT AFTER. AFTER.

582
00:18:12,179 --> 00:18:15,246
JUST RELAX AND DO LIKE
YOU DO NORMALLY. JUST DO IT.

583
00:18:15,246 --> 00:18:17,579
OH, MY GOD,
I'M GOING TO FREAK OUT.

584
00:18:24,240 --> 00:18:26,165
CHEF RAMSAY HAS BEEN SITTING
AT THE TABLE

585
00:18:26,165 --> 00:18:27,432
FOR WELL OVER AN HOUR...

586
00:18:27,432 --> 00:18:29,598
MY FOOD IS RAW.

587
00:18:29,598 --> 00:18:33,432
AND SO FAR, ALL THAT HE HAS
SAMPLED IS AN UNDERCOOKED PIZZA.

588
00:18:33,432 --> 00:18:36,965
I DON'T EVEN TELL HER YOU
DIDN'T LIKE THE, UH, THE PIZZA.

589
00:18:36,965 --> 00:18:39,432
YOU DIDN'T EVEN TELL HER
THE DOUGH WAS--

590
00:18:39,432 --> 00:18:41,165
NOT YET. I KNOW MY WIFE.
SHE'LL GET NERVOUS.

591
00:18:41,165 --> 00:18:42,298
YOU'RE SCARED
OF TELLING HER THE TRUTH?

592
00:18:42,298 --> 00:18:44,198
DO YOU WANT TO TELL HER?
COME WITH ME. YOU TELL HER.

593
00:18:44,198 --> 00:18:46,232
I JUST WANT HER TO KNOW,
SO SHE CHECKS IT BEFORE--

594
00:18:46,232 --> 00:18:49,032
OKAY. SHE WILL KNOW.
YES, SHE WILL KNOW.

595
00:18:49,032 --> 00:18:50,683
ANYWAY,
I AM 75 MINUTES IN,

596
00:18:50,683 --> 00:18:51,932
ANYWAY,
I AM 75 MINUTES IN,

597
00:18:51,932 --> 00:18:54,298
AND SO FAR, I'VE HAD
A UNDERCOOKED PIZZA.

598
00:18:54,298 --> 00:18:56,032
I KNOW
YOU'VE BEEN WAITING.

599
00:18:56,032 --> 00:18:57,632
I'M GONNA START EATING
MY TICKET IN A MINUTE.

600
00:18:57,632 --> 00:18:59,165
OKAY, I'M GOING
TO TELL HER YOU'RE STARVING.

601
00:18:59,165 --> 00:19:01,098
I'M GOING TO TELL HER
YOU ARE STARVING. OKAY.

602
00:19:01,098 --> 00:19:02,365
SHE'LL MOVE, OKAY?
SHE'LL MOVE.

603
00:19:02,365 --> 00:19:03,465
SHE--I HOPE SO.

604
00:19:03,465 --> 00:19:06,232
YOU KNOW
WHERE THAT GOES, YES?
MM-HMM.

605
00:19:09,065 --> 00:19:11,198
OKAY.
THANK YOU.

606
00:19:11,198 --> 00:19:13,965
WOW, BLUE CHEESE.

607
00:19:13,965 --> 00:19:16,998
MUSHROOMS MARINATED.

608
00:19:16,998 --> 00:19:19,332
GARLIC AIOLI.

609
00:19:19,332 --> 00:19:20,683
WHITE TRUFFLE OIL.

610
00:19:20,683 --> 00:19:20,998
WHITE TRUFFLE OIL.

611
00:19:21,998 --> 00:19:23,998
AND CRISPY BACON BITS.

612
00:19:23,998 --> 00:19:27,332
AND A SOGGY BUN
THAT'S JUST FULL OF GREASE.

613
00:19:27,332 --> 00:19:30,132
COME ON.

614
00:19:30,132 --> 00:19:31,632
THEY HAVE A LOT OF NERVE,

615
00:19:31,632 --> 00:19:34,198
CALLING THIS
A BLUE RIBBON BURGER.

616
00:19:37,332 --> 00:19:41,065
WELL, MEDIUM-RARE
IT'S NOT.

617
00:19:48,232 --> 00:19:50,683
IT'S JUST A MESS.

618
00:19:50,683 --> 00:19:51,232
IT'S JUST A MESS.

619
00:19:51,232 --> 00:19:52,965
OH, DEAR.

620
00:19:52,965 --> 00:19:56,098
THAT IS OVERCOMPLICATED.

621
00:19:56,098 --> 00:19:57,632
SO UNNECESSARY.

622
00:19:57,632 --> 00:20:00,365
AND LOOK.

623
00:20:00,365 --> 00:20:02,165
THAT IS ONE
BURGER.

624
00:20:02,165 --> 00:20:03,965
WHAT WAS WRONG WITH IT?
IT WAS A DISASTER.

625
00:20:03,965 --> 00:20:05,965
YEAH, THE BUN--
WHAT A MESS.

626
00:20:05,965 --> 00:20:07,232
OKAY, SO I'LL TAKE
THIS BACK.
YEAH, SO, UM...

627
00:20:07,232 --> 00:20:09,498
REALLY DISAPPOINTING.
I'M STARVING.

628
00:20:12,165 --> 00:20:13,265
GOT IT.
THANK YOU.

629
00:20:13,265 --> 00:20:14,498
IS THIS FOR HIM?
YES.

630
00:20:14,498 --> 00:20:17,232
RED PEPPER RAVIOLI.

631
00:20:19,165 --> 00:20:20,683
THANK YOU.
RED PEPPER RAVIOLI.

632
00:20:20,683 --> 00:20:21,232
THANK YOU.
RED PEPPER RAVIOLI.

633
00:20:21,232 --> 00:20:22,265
THERE YOU GO.

634
00:20:22,265 --> 00:20:23,998
HOW'S THE, UH,
SALMON BURGER DOING?

635
00:20:23,998 --> 00:20:25,098
I'LL GO CHECK ON THAT.

636
00:20:25,098 --> 00:20:27,532
THANK YOU.

637
00:20:27,532 --> 00:20:30,165
HE WANTED TO KNOW HOW LONG
ON THE SALMON BURGER.

638
00:20:30,165 --> 00:20:31,932
IT'S ON ITS WAY, MIRANDA.
OKAY.

639
00:20:31,932 --> 00:20:33,565
YOU DON'T NEED TO KEEP
REMINDING US. WE KNOW, OKAY?

640
00:20:33,565 --> 00:20:35,165
I WAS JUST SAYING
'CAUSE HE ASKED.

641
00:20:35,165 --> 00:20:36,665
I KNOW, BUT YOU DON'T
NEED TO COME TELL US.

642
00:20:36,665 --> 00:20:39,265
WE KNOW
THAT IT NEEDS TO GO OUT.

643
00:20:39,265 --> 00:20:41,265
OH, MY GOD.

644
00:20:41,265 --> 00:20:42,665
IT SMELLS WEIRD.

645
00:20:42,665 --> 00:20:44,265
OH.

646
00:20:44,265 --> 00:20:46,665
HERE'S MY SALMON BURGER.
WOW. THANK YOU, DARLING.

647
00:20:46,665 --> 00:20:47,998
YOU'RE WELCOME.

648
00:20:47,998 --> 00:20:50,683
OH, GOD.
SWEET, SPICY.

649
00:20:50,683 --> 00:20:52,265
OH, GOD.
SWEET, SPICY.

650
00:20:55,198 --> 00:20:56,198
WHAT A MESS.

651
00:20:56,198 --> 00:20:57,465
THAT HAS TO BE

652
00:20:57,465 --> 00:20:58,932
ONE OF THE MOST CONFUSED
RAVIOLI DISHES

653
00:20:58,932 --> 00:21:01,265
I'VE EVER SEEN OR TASTED
IN MY ENTIRE LIFE.

654
00:21:01,265 --> 00:21:03,265
WOW.

655
00:21:05,165 --> 00:21:06,432
IT DOESN'T MAKE SENSE.

656
00:21:06,432 --> 00:21:07,565
IT DOESN'T MAKE SENSE?

657
00:21:07,565 --> 00:21:09,265
SWEET AND SPICY?

658
00:21:09,265 --> 00:21:11,232
YEAH.
REALLY WEIRD.

659
00:21:11,232 --> 00:21:14,498
BACON AND SWEET CORN
TOPPED WITH CILANTRO.

660
00:21:14,498 --> 00:21:15,498
ARE THESE STORE-BOUGHT?

661
00:21:15,498 --> 00:21:17,165
YEAH, THE RAVIOLI IS.

662
00:21:17,165 --> 00:21:18,565
IF YOU TOLD ME
THAT THIS WAS STORE-BOUGHT,

663
00:21:18,565 --> 00:21:19,565
THEN I WOULDN'T HAVE
ORDERED IT.

664
00:21:19,565 --> 00:21:20,683
OKAY, I DIDN'T TELL YOU.

665
00:21:20,683 --> 00:21:21,065
OKAY, I DIDN'T TELL YOU.

666
00:21:21,065 --> 00:21:23,198
NO, NO.
I DIDN'T TELL YOU THAT.

667
00:21:23,198 --> 00:21:25,465
THANK YOU.

668
00:21:27,098 --> 00:21:28,498
LOOK AT THIS THING HERE.

669
00:21:28,498 --> 00:21:31,432
THIS IS
WHAT I'VE BEEN WAITING FOR.

670
00:21:33,465 --> 00:21:36,298
THIS IS LIKE
A SALMON CAKE...

671
00:21:36,298 --> 00:21:39,965
CRAB CAKE BURGER.

672
00:21:42,432 --> 00:21:44,698
IT'S OVERCOOKED.

673
00:21:44,698 --> 00:21:47,098
I MEAN, IT'S--
IT'S NOT GOOD.

674
00:21:47,098 --> 00:21:49,432
ALTHOUGH IT MAY BE GOOD
FOR THOSE THREE BOYS,

675
00:21:49,432 --> 00:21:50,683
THREE CATS AT HOME.

676
00:21:50,683 --> 00:21:51,165
THREE CATS AT HOME.

677
00:21:51,165 --> 00:21:52,332
DO YOU WANT ME
TO TAKE THAT?

678
00:21:52,332 --> 00:21:56,232
PLEASE. BECAUSE IT IS
LIKE EATING DRY CAT FOOD.

679
00:21:56,232 --> 00:21:58,998
DO YOU WANT TO TAKE
A SAMPLE?
NO, I REALLY DON'T.

680
00:21:58,998 --> 00:22:01,398
COME ON.
I MEAN, HELP ME OUT.

681
00:22:03,098 --> 00:22:06,132
IS, UH, IS AMY THERE?

682
00:22:06,132 --> 00:22:08,332
YEAH. DO YOU WANT
TO GO TO THE KITCHEN?

683
00:22:08,332 --> 00:22:11,132
UH, NO.
SHE CAN COME OUT NOW.

684
00:22:11,132 --> 00:22:12,332
OKAY, I TELL HER.

685
00:22:12,332 --> 00:22:13,532
JUST REAL QUICK.
AMY?

686
00:22:13,532 --> 00:22:15,098
YES?

687
00:22:15,098 --> 00:22:17,198
THAT WAS A LOT LONGER
THAN I EXPECTED,

688
00:22:17,198 --> 00:22:19,332
AND, YOU KNOW, THERE WERE
SOME BIG BUMPS IN THAT MEAL.

689
00:22:19,332 --> 00:22:20,683
UM...
WHAT KIND OF BUMPS?
WHAT DIDN'T YOU LIKE?

690
00:22:20,683 --> 00:22:21,498
UM...
WHAT KIND OF BUMPS?
WHAT DIDN'T YOU LIKE?

691
00:22:21,498 --> 00:22:23,365
LET'S GO THROUGH IT LATER.

692
00:22:23,365 --> 00:22:24,332
OKAY.
OKAY?

693
00:22:24,332 --> 00:22:25,632
I'M GONNA GO GET CHANGED.
OKAY.

694
00:22:25,632 --> 00:22:27,232
AND I WANT TO SEE
HOW THIS PLACE FUNCTIONS,

695
00:22:27,232 --> 00:22:29,332
AND THEN, AFTER SERVICE,
COVER ALL THE POINTS.

696
00:22:29,332 --> 00:22:31,665
YOU LOOK DISAPPOINTED.
I AM DISAPPOINTED.

697
00:22:31,665 --> 00:22:33,598
OKAY.
BUT LET'S GO
THROUGH THIS LATER, YEAH?

698
00:22:33,598 --> 00:22:35,265
OKAY.
OF COURSE.

699
00:22:35,265 --> 00:22:36,432
SURE.
IT'S WHY YOU'RE HERE.

700
00:22:36,432 --> 00:22:38,498
- YES. OKAY.
- THANK YOU.

701
00:22:38,498 --> 00:22:41,365
THANK YOU.

702
00:22:41,365 --> 00:22:42,965
THAT'S FOR YOU.
OH, THANK YOU.

703
00:22:42,965 --> 00:22:44,632
AND YOU ONLY.

704
00:22:46,232 --> 00:22:47,365
ME.

705
00:22:47,365 --> 00:22:50,032
OKAY.

706
00:22:50,032 --> 00:22:50,683
GO IN THE FRIDGE.
HURRY. GO IN THE FRIDGE.

707
00:22:50,683 --> 00:22:53,298
GO IN THE FRIDGE.
HURRY. GO IN THE FRIDGE.

708
00:22:53,298 --> 00:22:55,265
DON'T WORRY.
I'M NOT WORRIED.

709
00:22:55,265 --> 00:22:57,365
NEVER MIND. YOU DO.
AND YOU DO WHAT YOU DO.

710
00:22:57,365 --> 00:22:58,498
DO YOU UNDERSTAND?
JUST DO WHAT YOU DO.

711
00:22:58,498 --> 00:22:59,632
I'M CONCERNED
WITH HIS OPINION.

712
00:22:59,632 --> 00:23:00,998
HE LOVED THE DESSERT.

713
00:23:00,998 --> 00:23:02,098
I KNOW. I UNDERSTAND.

714
00:23:02,098 --> 00:23:03,098
PLEASE DO ME A FAVOR.

715
00:23:03,098 --> 00:23:05,965
YOU CAN.
THEY ARE GOOD.

716
00:23:12,365 --> 00:23:13,365
OKAY, LISTEN.

717
00:23:13,365 --> 00:23:14,698
WE'RE GONNA START
TO GET READY, YOU GUYS.

718
00:23:14,698 --> 00:23:17,432
WE'RE GONNA OPEN.

719
00:23:17,432 --> 00:23:19,398
HOW DOES THE LINE WORK?
WHO DOES WHAT?

720
00:23:19,398 --> 00:23:20,683
CHRISTINE DOES MOSTLY
THE SALADS,

721
00:23:20,683 --> 00:23:21,298
CHRISTINE DOES MOSTLY
THE SALADS,

722
00:23:21,298 --> 00:23:22,998
AND I DO THE PIZZAS.

723
00:23:22,998 --> 00:23:24,532
I HAVE PEOPLE TELL ME
IT'S THE BEST PIZZA

724
00:23:24,532 --> 00:23:25,698
THAT THEY'VE EVER HAD
IN THEIR LIFE.

725
00:23:25,698 --> 00:23:27,665
WELL, MY PIZZA TODAY
WAS UNDERCOOKED.

726
00:23:27,665 --> 00:23:29,665
SO IT WAS RAW, AND I SAID,
"WILL YOU TAKE THAT BACK?"

727
00:23:29,665 --> 00:23:31,432
HE SAID, "I CAN'T TALK
TO HER IN SERVICE."

728
00:23:31,432 --> 00:23:32,998
WHY IS THAT?

729
00:23:32,998 --> 00:23:34,265
YOU'RE HUSBAND AND WIFE.
YEAH.

730
00:23:34,265 --> 00:23:35,398
YEAH, IT'S NOT
AS IF YOU'RE

731
00:23:35,398 --> 00:23:37,265
SORT OF MANAGER
AND ASSISTANT MANAGER.

732
00:23:37,265 --> 00:23:39,332
SO WHY CAN'T YOU GO
AND TELL YOUR WIFE--

733
00:23:39,332 --> 00:23:41,398
BECAUSE I KNOW
MY WIFE.
"SWEETHEART. PIZZA.

734
00:23:41,398 --> 00:23:43,398
WAKE UP.
IT'S UNDERCOOKED."

735
00:23:43,398 --> 00:23:45,332
I DON'T THINK YOUR PIZZA
WAS UNDERCOOKED.

736
00:23:45,332 --> 00:23:46,332
I CHECKED IT WHEN I
TOOK IT OUT OF THE OVEN,

737
00:23:46,332 --> 00:23:48,132
JUST LIKE I DO
EVERY OTHER PIZZA.

738
00:23:48,132 --> 00:23:49,998
AND TO ME, IT WAS
CRISPY ON THE BOTTOM.

739
00:23:49,998 --> 00:23:50,683
WHEN I CUT IT,
IT WAS CRUNCHY,

740
00:23:50,683 --> 00:23:51,398
WHEN I CUT IT,
IT WAS CRUNCHY,

741
00:23:51,398 --> 00:23:52,532
SO TO ME, IT WASN'T RAW.

742
00:23:52,532 --> 00:23:53,665
OKAY, SO THAT'S
YOUR VERSION

743
00:23:53,665 --> 00:23:55,998
'CAUSE YOU DIDN'T
SEE IT COME BACK.

744
00:23:55,998 --> 00:23:57,632
HOWEVER, THE BUN
FOR THE BEEF BURGER

745
00:23:57,632 --> 00:23:58,965
WAS SOGGY AS ANYTHING.

746
00:23:58,965 --> 00:24:00,632
BLUE CHEESE,
MARINATED MUSHROOMS,

747
00:24:00,632 --> 00:24:02,365
CRISPY BACON BITS,

748
00:24:02,365 --> 00:24:03,432
WHITE TRUFFLE OIL.

749
00:24:03,432 --> 00:24:05,432
WHO COMES UP
WITH THOSE IDEAS?
I DID.

750
00:24:05,432 --> 00:24:06,698
'CAUSE THERE ARE CERTAIN
THINGS THAT DON'T GO TOGETHER,

751
00:24:06,698 --> 00:24:08,065
AND THAT'S FOUR OF THEM.

752
00:24:08,065 --> 00:24:09,298
CHEF RAMSAY
IS STANDING THERE,

753
00:24:09,298 --> 00:24:11,465
RIDING MY ASS
ABOUT WHITE TRUFFLE OIL

754
00:24:11,465 --> 00:24:12,698
AND GARLIC AIOLI.

755
00:24:12,698 --> 00:24:14,198
OH, MY GOD.

756
00:24:14,198 --> 00:24:15,698
LIKE HE'S NEVER HEARD
OF ANY FLAVOR PROFILE

757
00:24:15,698 --> 00:24:17,298
IN THE WORLD AS DISGUSTING.

758
00:24:17,298 --> 00:24:20,683
I HAVE NEVER HAD A PROBLEM
WITH THAT HAMBURGER, EVER.

759
00:24:20,683 --> 00:24:21,032
I HAVE NEVER HAD A PROBLEM
WITH THAT HAMBURGER, EVER.

760
00:24:22,098 --> 00:24:23,965
BECAUSE YOUR HUSBAND
DIDN'T TELL YOU.

761
00:24:23,965 --> 00:24:26,565
AND THE SALMON BURGER WAS
LIKE A SALMON FISH CAKE

762
00:24:26,565 --> 00:24:27,965
IN BETWEEN A DRY BUN.

763
00:24:27,965 --> 00:24:29,965
BUT IT WAS A DRY BUN,
OR IT WAS A SOGGY BUN?

764
00:24:29,965 --> 00:24:32,032
THAT WAS DRY.
DRY PATE, DRY.

765
00:24:32,032 --> 00:24:33,432
IT'S GOOD LIKE THAT.

766
00:24:33,432 --> 00:24:34,598
WE HAVE PEOPLE TELL US
ALL THE TIME THAT IT'S GOOD.

767
00:24:34,598 --> 00:24:36,065
THERE YOU GO AGAIN.

768
00:24:36,065 --> 00:24:37,465
THERE'S NO POINT IN ME
SAYING ANYTHING TO YOU

769
00:24:37,465 --> 00:24:38,965
BECAUSE YOU JUST SAY,
"WELL, IT'S GOOD LIKE THAT."

770
00:24:38,965 --> 00:24:39,965
WHATEVER.

771
00:24:41,198 --> 00:24:43,965
THE, UH, RAVIOLI,
YOU COOK THEM FROM FROZEN?

772
00:24:43,965 --> 00:24:44,632
YES, WE DO.

773
00:24:44,632 --> 00:24:45,932
DO YOU KNOW
HOW YOU CAN MAKE THESE BETTER?

774
00:24:45,932 --> 00:24:47,232
WHAT? YES. I CAN
MAKE THEM FROM SCRATCH.

775
00:24:47,232 --> 00:24:48,465
NO, BUT TAKE THEM OFF.
OF COURSE I CAN.

776
00:24:48,465 --> 00:24:50,465
OH, YES, OF COURSE.

777
00:24:50,465 --> 00:24:50,683
WHY DON'T I JUST DELETE
EVERYTHING FROM MY MENU?
WHAT I'M TRYING TO SHOW YOU--

778
00:24:50,683 --> 00:24:52,465
WHY DON'T I JUST DELETE
EVERYTHING FROM MY MENU?
WHAT I'M TRYING TO SHOW YOU--

779
00:24:52,465 --> 00:24:53,465
AND THEN CLOSE MY DOORS?

780
00:24:53,465 --> 00:24:55,198
WHAT DO YOU WANT ME
TO SELL?

781
00:24:55,198 --> 00:24:56,332
I UNDERSTAND THAT.
THESE ARE STORE-BOUGHT,
CRAP, FROZEN RAVIOLI.

782
00:24:56,332 --> 00:24:57,632
THEY'RE NOT CRAP,
AND THEY'RE DELICIOUS,

783
00:24:57,632 --> 00:25:00,098
AND I--THE FIRST TIME--
OH. OH, MY GOD.

784
00:25:00,098 --> 00:25:01,665
DID YOU TASTE IT?
YOU DIDN'T TASTE THAT ONE.

785
00:25:01,665 --> 00:25:03,065
I COULDN'T 'CAUSE YOU
DIDN'T GET THE FEEDBACK.

786
00:25:03,065 --> 00:25:04,265
I SAID
THEY WERE DISGUSTING.

787
00:25:04,265 --> 00:25:05,465
PEOPLE USUALLY LOVE IT.

788
00:25:05,465 --> 00:25:07,065
I'VE NEVER HAD A PROBLEM
WITH IT, BUT--

789
00:25:07,065 --> 00:25:09,065
"PEOPLE USUALLY LOVE IT."

790
00:25:09,065 --> 00:25:10,632
YES, REAL CUSTOMERS.
NOT HATERS.

791
00:25:10,632 --> 00:25:12,098
OH, COME ON, AMY.

792
00:25:12,098 --> 00:25:15,098
RAVIOLIS THAT ARE
IN THE FREEZER. OH, MY GOD.

793
00:25:15,098 --> 00:25:16,532
SACRILEGIOUS.

794
00:25:16,532 --> 00:25:18,265
LADIES AND GENTLEMEN,
TWO SECONDS, PLEASE.

795
00:25:18,265 --> 00:25:20,683
THE OWNER IS TRYING TO PULL
THE WOOL OVER YOUR EYES

796
00:25:20,683 --> 00:25:21,032
THE OWNER IS TRYING TO PULL
THE WOOL OVER YOUR EYES

797
00:25:21,032 --> 00:25:23,032
BY OFFERING YOU
FROZEN RAVIOLIS

798
00:25:23,032 --> 00:25:26,232
THAT AREN'T EVEN MADE WITHIN
500 MILES OF THIS FRONT DOOR.

799
00:25:26,232 --> 00:25:29,032
SO WOULD YOU MIND, PERSONALLY,
IF I 86 THEM

800
00:25:29,032 --> 00:25:31,298
TO STOP YOU
FROM EATING CRAP?

801
00:25:31,298 --> 00:25:32,398
SO WE'LL 86 RAVIOLI.

802
00:25:32,398 --> 00:25:33,432
OKAY.

803
00:25:33,432 --> 00:25:35,165
I HAVE TOO MUCH RESPECT
FOR YOUR CUSTOMERS

804
00:25:35,165 --> 00:25:36,365
TO  WITH THEM.

805
00:25:36,365 --> 00:25:38,965
NOW, WILL YOU TELL YOUR WIFE,
OR SHALL I?

806
00:25:46,632 --> 00:25:48,032
IT'S DINNER SERVICE,

807
00:25:48,032 --> 00:25:50,498
AND AMY CONTINUES
TO DEFLECT EVERYTHING.

808
00:25:50,498 --> 00:25:53,098
THE OWNER IS TRYING TO PULL
THE WOOL OVER YOUR EYES

809
00:25:53,098 --> 00:25:55,498
BY OFFERING YOU
FROZEN RAVIOLIS.

810
00:25:55,498 --> 00:25:56,965
SO TO MAKE HIS POINT,

811
00:25:56,965 --> 00:25:59,532
CHEF RAMSAY DECIDES
TO DO A LITTLE RESEARCH

812
00:25:59,532 --> 00:26:00,532
WITH THE CUSTOMERS.

813
00:26:00,532 --> 00:26:03,665
WOULD YOU MIND
IF I 86 THEM?

814
00:26:03,665 --> 00:26:05,565
ARE YOU GONNA TELL YOUR WIFE,
OR SHALL I?

815
00:26:05,565 --> 00:26:07,598
I WILL TELL HER.
THANK YOU.

816
00:26:07,598 --> 00:26:09,398
OKAY, LISTEN.

817
00:26:09,398 --> 00:26:11,165
YEAH?
NO MORE RAVIOLIS FOR TODAY.

818
00:26:11,165 --> 00:26:12,998
NO MORE RAVIOLIS
AND NO MORE HAMBURGERS

819
00:26:12,998 --> 00:26:13,667
AND NO MORE
SALMON BURGERS.

820
00:26:13,667 --> 00:26:14,132
AND NO MORE
SALMON BURGERS.

821
00:26:14,132 --> 00:26:16,165
PEOPLE CAN ONLY HAVE
CAKES TONIGHT.
OKAY.

822
00:26:16,165 --> 00:26:18,132
OKAY?
I'M GOOD WITH THAT.

823
00:26:19,132 --> 00:26:21,132
COMPLETE.

824
00:26:21,132 --> 00:26:23,265
SHE CAN'T TAKE
CRITICISM.

825
00:26:23,265 --> 00:26:24,332
WHY IS THAT?

826
00:26:24,332 --> 00:26:26,265
ASK HER THAT QUESTION.
ASK HER?

827
00:26:26,265 --> 00:26:29,132
I HAVE THE SAME PROBLEM
FOR THAT.

828
00:26:29,132 --> 00:26:30,265
ARE YOU STILL WAITING
ON SOMETHING?

829
00:26:30,265 --> 00:26:31,565
YEAH.
WHAT IS IT
THAT YOU'RE WAITING ON?

830
00:26:31,565 --> 00:26:33,065
SHE GOT THE PASTA.
THE HOT AND SPICY PASTA.

831
00:26:33,065 --> 00:26:34,065
THE PASTA RUSTICA?

832
00:26:34,065 --> 00:26:35,932
YES.
IS THAT COMING?

833
00:26:35,932 --> 00:26:38,698
CAN YOU LOOK ON B-4
AND SEE WHAT ELSE THEY HAD?

834
00:26:38,698 --> 00:26:40,432
THEY SHOULD HAVE
PASTA RUSTICA.

835
00:26:40,432 --> 00:26:43,667
NO, I DON'T HAVE IT.
YOU DIDN'T GIVE IT TO ME.

836
00:26:43,667 --> 00:26:46,165
NO, I DON'T HAVE IT.
YOU DIDN'T GIVE IT TO ME.

837
00:26:46,165 --> 00:26:49,632
SAMY. SAMY, I DID
WRITE IT DOWN FOR YOU.

838
00:26:49,632 --> 00:26:51,632
IT'S RIGHT THERE.

839
00:26:51,632 --> 00:26:53,432
PASTA RUSTICA.

840
00:26:53,432 --> 00:26:54,598
IT'S OKAY.

841
00:26:56,232 --> 00:26:58,098
4-B. NO, NO, 5-B.

842
00:26:58,098 --> 00:26:59,298
ARE YOU SURE?

843
00:26:59,298 --> 00:27:00,432
YOU DON'T NEED
TO QUESTION ME, KATY.

844
00:27:00,432 --> 00:27:01,698
YOU CAN GO HOME
RIGHT NOW.

845
00:27:01,698 --> 00:27:03,698
I'M SORRY. SAMY?

846
00:27:03,698 --> 00:27:05,232
YES, DARLING.

847
00:27:05,232 --> 00:27:06,098
I WOULD APPRECIATE IT IF YOU
WOULD SEND KATY HOME RIGHT NOW.

848
00:27:06,098 --> 00:27:07,098
NO!
NO, NO, NO, IT'S OKAY.

849
00:27:07,098 --> 00:27:08,232
I DON'T NEED
AN ATTITUDE FROM HER.

850
00:27:08,232 --> 00:27:09,298
SHE COMES IN.
SHE SAID, "ARE YOU SURE?"

851
00:27:09,298 --> 00:27:11,198
IT'S BECAUSE THERE WAS
THE TWO OTHERS.

852
00:27:11,198 --> 00:27:13,667
OH, MY GOD.
AM I SURE?

853
00:27:13,667 --> 00:27:14,032
OH, MY GOD.
AM I SURE?

854
00:27:14,032 --> 00:27:15,598
WHAT A LITTLE.

855
00:27:15,598 --> 00:27:16,932
AMY.

856
00:27:16,932 --> 00:27:18,098
I'M NOT GONNA
TALK TO YOU RIGHT NOW

857
00:27:18,098 --> 00:27:19,332
'CAUSE I HAVE TO CONCENTRATE
ON THE LINE.

858
00:27:19,332 --> 00:27:20,632
WELL, THEN START
CONCENTRATING.
I WILL.

859
00:27:20,632 --> 00:27:23,465
THERE'S NO POINT
IN TALKING TO YOU.

860
00:27:23,465 --> 00:27:26,265
THANK YOU.
YOU'RE WELCOME.

861
00:27:26,265 --> 00:27:28,198
AND THE PIZZA.

862
00:27:28,198 --> 00:27:30,332
FOOD IS LEAVING THE KITCHEN
AT A SNAIL'S PACE...

863
00:27:30,332 --> 00:27:31,932
IT'S BLECH.

864
00:27:31,932 --> 00:27:33,932
AND IT DOESN'T APPEAR
TO BE WORTH THE WAIT.

865
00:27:33,932 --> 00:27:36,265
YOU CAN TAKE THIS BACK TOO.
YOU DIDN'T LIKE IT?

866
00:27:36,265 --> 00:27:38,465
IT'S NOT GOOD.
OKAY.

867
00:27:38,465 --> 00:27:40,998
THE FOOD'S NOT EATEN.
DID THEY TELL YOU?

868
00:27:40,998 --> 00:27:42,365
NO.

869
00:27:42,365 --> 00:27:43,667
EVERY SINGLE TIME A CUSTOMER
DOESN'T LICK THEIR PLATE,

870
00:27:43,667 --> 00:27:44,198
EVERY SINGLE TIME A CUSTOMER
DOESN'T LICK THEIR PLATE,

871
00:27:44,198 --> 00:27:46,132
THE WAITRESS DOESN'T COME
TO TELL ME THAT.

872
00:27:46,132 --> 00:27:47,598
AMY, NO ONE'S
LICKING THAT.

873
00:27:47,598 --> 00:27:49,198
JUST IGNORE HIM.

874
00:27:49,198 --> 00:27:51,065
I AM IGNORING EVERYTHING
THAT'S HAPPENING.

875
00:27:51,065 --> 00:27:54,265
STOP. THANK YOU, DARLING.
EXCUSE ME.

876
00:27:54,265 --> 00:27:58,198
SO THAT JUST COMES BACK
FROM A TABLE,

877
00:27:58,198 --> 00:28:00,198
AND IT GOES STRAIGHT
INTO THE POT WASH.

878
00:28:00,198 --> 00:28:01,932
THEY--THEY DIDN'T
LIKE IT.

879
00:28:01,932 --> 00:28:03,465
SO IF THEY DIDN'T LIKE IT,

880
00:28:03,465 --> 00:28:04,465
WHAT ARE WE GONNA DO
ABOUT IT?

881
00:28:04,465 --> 00:28:07,098
LET'S WAIT.
WE FINISH TODAY.

882
00:28:07,098 --> 00:28:08,365
THE KITCHEN
NEEDS TO KNOW!

883
00:28:08,365 --> 00:28:10,232
OKAY, THEN I'M GOING
TO TELL HER.

884
00:28:10,232 --> 00:28:11,498
THANK YOU!

885
00:28:11,498 --> 00:28:13,667
OKAY.
AMY, THIS IS THE SALAD.

886
00:28:13,667 --> 00:28:14,632
OKAY.
AMY, THIS IS THE SALAD.

887
00:28:14,632 --> 00:28:16,232
THEY DIDN'T LIKE IT.

888
00:28:16,232 --> 00:28:18,165
FOR ME, THIS IS ALL ,
SO I DON'T CARE.

889
00:28:18,165 --> 00:28:19,665
NONE OF YOU
HAD KNOWN ABOUT THIS

890
00:28:19,665 --> 00:28:21,498
'CAUSE THE YOUNG GIRL,
MARIA,

891
00:28:21,498 --> 00:28:23,665
GRABBED THE PLATE AND WAS
ABOUT TO THROW IT AWAY.

892
00:28:23,665 --> 00:28:25,432
THAT'S A COMMON THREAD
IN THIS RESTAURANT.

893
00:28:25,432 --> 00:28:27,432
THERE'S NO POINT IN ME SPEAKING,
SO I'M JUST GONNA WORK.

894
00:28:27,432 --> 00:28:30,532
WOW.

895
00:28:30,532 --> 00:28:32,098
IT'S LIKE
ONE LONG NIGHTMARE.

896
00:28:32,098 --> 00:28:33,165
WOW, A $10 TIP.

897
00:28:33,165 --> 00:28:34,165
YEAH.
THAT'S NICE.
FOR YOU?

898
00:28:34,165 --> 00:28:36,132
OF COURSE, YEAH.
WHY NOT?

899
00:28:36,132 --> 00:28:37,265
DO YOU THINK THE GIRLS
DESERVE SOME TIPS TONIGHT?

900
00:28:37,265 --> 00:28:38,365
NO. THEY GET HOURLY.

901
00:28:38,365 --> 00:28:39,232
AND SO DO YOU THINK

902
00:28:39,232 --> 00:28:40,298
IF I WENT AND ASKED
EVERY CUSTOMER,

903
00:28:40,298 --> 00:28:41,365
WHEN THEY LEAVE A TIP,

904
00:28:41,365 --> 00:28:42,398
THAT IT GOES
STRAIGHT TO THE OWNER

905
00:28:42,398 --> 00:28:43,667
AND NOT TO THE SERVER,

906
00:28:43,667 --> 00:28:43,965
AND NOT TO THE SERVER,

907
00:28:43,965 --> 00:28:45,232
DO YOU THINK
THEY WOULD BE ASTOUNDED?

908
00:28:45,232 --> 00:28:47,265
LET ME ASK
THAT TABLE THERE.

909
00:28:47,265 --> 00:28:49,398
SIR, THE TIP THAT YOU LEFT
FOR THE YOUNG LADY SERVER,

910
00:28:49,398 --> 00:28:51,998
THE OWNER TAKES THE TIPS.

911
00:28:51,998 --> 00:28:52,998
NO, NO, NO,
NO, NO, NO, OKAY.

912
00:28:52,998 --> 00:28:54,332
DON'T  WITH ME.

913
00:28:54,332 --> 00:28:55,265
YEAH, I WILL
WITH YOU.

914
00:28:55,265 --> 00:28:57,565
WHO THE
DO YOU THINK YOU ARE?

915
00:28:57,565 --> 00:29:00,032
OH, MY GOD.
SAMY'S GOING TO HURT HIM.

916
00:29:00,032 --> 00:29:02,598
I'M FED UP. I'M GETTING SICK
AND TIRED OF YOUR.

917
00:29:02,598 --> 00:29:04,698
WELL, THEN
ANSWER MY QUESTION.

918
00:29:04,698 --> 00:29:06,165
THEN  ANSWER
MY QUESTION.

919
00:29:06,165 --> 00:29:07,198
TELL THE CUSTOMERS
THEY'RE GONNA GET THEIR TIPS.

920
00:29:07,198 --> 00:29:08,332
YEAH. NO, THEY DON'T.

921
00:29:08,332 --> 00:29:10,265
THEY SHOULD BE TOLD
THAT YOU'RE TAKING THEM

922
00:29:10,265 --> 00:29:12,665
BECAUSE THESE SERVERS
DESERVE THEM.

923
00:29:12,665 --> 00:29:13,665
YOU WANT TO SPEAK
WITH ME?

924
00:29:13,665 --> 00:29:13,667
YEAH, I WANT
TO SPEAK WITH YOU.

925
00:29:13,667 --> 00:29:15,032
YEAH, I WANT
TO SPEAK WITH YOU.

926
00:29:15,032 --> 00:29:16,565
YOU WANT TO  WITH ME,
I WILL  WITH YOU.

927
00:29:16,565 --> 00:29:18,332
MAN, I WILL
WITH YOU.

928
00:29:18,332 --> 00:29:21,132
OH, MY GOD,
WHAT A JOKE.

929
00:29:21,132 --> 00:29:22,298
HAS EVERYBODY
GOT HIS FOOD?

930
00:29:22,298 --> 00:29:23,298
YEAH, WE'RE CLOSED.

931
00:29:23,298 --> 00:29:25,532
WE'RE CLOSING THE KITCHEN.

932
00:29:28,565 --> 00:29:31,432
I THINK, KATY,
YOU CAN GO. FOR SURE.

933
00:29:31,432 --> 00:29:33,598
I'M TALKING TO YOU,
KATY.
OKAY.

934
00:29:33,598 --> 00:29:36,032
KATY, LISTEN TO ME
WHEN I'M SPEAKING TO YOU!

935
00:29:36,032 --> 00:29:37,298
DO NOT WALK AWAY FROM ME.

936
00:29:37,298 --> 00:29:39,198
YOU DON'T WORK HERE ANYMORE,
OKAY?

937
00:29:39,198 --> 00:29:40,965
DON'T START CRYING.
WHY ARE YOU BEHAVING LIKE THIS?

938
00:29:40,965 --> 00:29:42,298
OH, MY GOD!
PLEASE, COME.
NO, NO, NO, NO. PLEASE.

939
00:29:42,298 --> 00:29:43,667
COME ON, COME ON.
SINCE--I'M TALKING!

940
00:29:43,667 --> 00:29:44,165
COME ON, COME ON.
SINCE--I'M TALKING!

941
00:29:44,165 --> 00:29:45,432
I WASN'T DOING ANYTHING!

942
00:29:45,432 --> 00:29:47,965
SHE'S A KID, AMY!
I WASN'T DOING ANYTHING.

943
00:29:47,965 --> 00:29:49,298
YOU'VE HAD AN ATTITUDE WITH ME
ALL NIGHT LONG, KATY!

944
00:29:49,298 --> 00:29:50,298
DON'T WORRY.
DON'T WORRY, PLEASE.

945
00:29:50,298 --> 00:29:51,298
OKAY, I QUIT.

946
00:29:51,298 --> 00:29:52,498
NO, YOU'RE NOT!
I QUIT.

947
00:29:52,498 --> 00:29:54,232
SHE IS QUITTING!
SHE HAS AN ATTITUDE!

948
00:29:54,232 --> 00:29:56,065
SHE COMES TO THE KITCHEN
TONIGHT, SHE'S LIKE,

949
00:29:56,065 --> 00:29:58,165
I SAID A TABLE,
AND SHE SAID, "ARE YOU SURE?"

950
00:29:58,165 --> 00:29:59,432
BECAUSE--
ARE YOU MY BOSS?

951
00:29:59,432 --> 00:30:00,598
IT'S OKAY, IT'S OKAY.
KATY, PLEASE.

952
00:30:00,598 --> 00:30:02,032
NO, NO.
COME ON.

953
00:30:02,032 --> 00:30:03,298
SHE DOESN'T WORK HERE
ANYMORE.

954
00:30:03,298 --> 00:30:05,298
SHE'S A POISONOUS LITTLE VIPER,
AND I DON'T ALLOW PEOPLE

955
00:30:05,298 --> 00:30:07,565
TO HAVE AN ATTITUDE
IN MY RESTAURANT.

956
00:30:07,565 --> 00:30:09,165
WHAT DOES SHE KNOW?
WHO THE HELL IS SHE?

957
00:30:09,165 --> 00:30:11,565
SHE IS GONE.
THAT'S WHAT SHE IS.

958
00:30:11,565 --> 00:30:13,667
DON'T LET THE DOOR HIT YOU
ON THE WAY OUT.

959
00:30:13,667 --> 00:30:13,932
DON'T LET THE DOOR HIT YOU
ON THE WAY OUT.

960
00:30:21,932 --> 00:30:23,465
TONIGHT, CHEF RAMSAY
WITNESSED

961
00:30:23,465 --> 00:30:25,598
HOW DYSFUNCTIONAL
AMY AND SAMY ARE

962
00:30:25,598 --> 00:30:27,232
AT RUNNING THEIR BUSINESS...

963
00:30:27,232 --> 00:30:29,332
KATY, YOU DO NOT WORK HERE
ANYMORE, OKAY?

964
00:30:29,332 --> 00:30:34,132
INCLUDING FIRING KATY
FOR SIMPLY ASKING A QUESTION.

965
00:30:35,232 --> 00:30:37,965
NOW YOU'VE JUST FIRED
A YOUNG GIRL.

966
00:30:37,965 --> 00:30:39,198
MM-HMM.

967
00:30:39,198 --> 00:30:40,198
BUT JUST TAKE
A BIG, DEEP BREATH

968
00:30:40,198 --> 00:30:42,065
AND SEE IF WE CAN GET
SOME FORM OF RESOLUTION HERE.

969
00:30:42,065 --> 00:30:44,065
OKAY.

970
00:30:44,065 --> 00:30:48,332
BELIEVE IT OR NOT,
MY INTENTIONS ARE GOOD.

971
00:30:48,332 --> 00:30:48,608
YOU'RE SHAKING
YOUR HEAD ALREADY.

972
00:30:48,608 --> 00:30:50,232
YOU'RE SHAKING
YOUR HEAD ALREADY.

973
00:30:50,232 --> 00:30:51,365
I'M LISTENING.

974
00:30:51,365 --> 00:30:54,132
IT'S BECOME EVIDENT
THAT YOU CAN'T TAKE CRITICISM.

975
00:30:54,132 --> 00:30:56,165
WHY IS THAT?

976
00:30:56,165 --> 00:30:57,965
ARE YOU SERIOUSLY
ASKING ME?

977
00:30:57,965 --> 00:31:00,232
YES.
YEAH, I AM.

978
00:31:00,232 --> 00:31:01,365
YOU DON'T HAVE TO CRY HERE.
I DON'T WANT YOU TO CRY.

979
00:31:01,365 --> 00:31:03,132
I'M NOT GOING--I'M NOT
GOING TO CRY, SAMY.

980
00:31:03,132 --> 00:31:06,965
I'M TRYING TO SPEAK
AND TAKE OUT MY--

981
00:31:06,965 --> 00:31:11,032
A CONVERSATION. NO ONE
LETS ME SPEAK, EVER. NOBODY.

982
00:31:11,032 --> 00:31:13,265
OH, MY GOD, YOU--
LET ME TALK!

983
00:31:13,265 --> 00:31:15,165
I KNOW THAT, BUT YOU'RE
NOT LISTENING TO ME.

984
00:31:15,165 --> 00:31:17,098
I KNOW. I LISTEN TO YOU.
WE LISTEN TO YOU.

985
00:31:17,098 --> 00:31:18,532
I'M TRYING TO--
HE ASKED ME A QUESTION.

986
00:31:18,532 --> 00:31:18,608
I KNOW.

987
00:31:18,608 --> 00:31:20,232
I KNOW.

988
00:31:20,232 --> 00:31:22,298
WHAT I DO NORMALLY IS GOOD.

989
00:31:22,298 --> 00:31:25,532
I DON'T HAVE PEOPLE
SENDING THINGS BACK TO ME.

990
00:31:25,532 --> 00:31:27,632
YOU DON'T KNOW, AMY.
THE TRAINING--YOU'RE SAYING--

991
00:31:27,632 --> 00:31:30,165
YOU DON'T KNOW,
BECAUSE FOOD COMES BACK

992
00:31:30,165 --> 00:31:31,265
AND GOES STRAIGHT
TO THE DISHWASHER.

993
00:31:31,265 --> 00:31:33,232
THAT'S WHAT
THE WHOLE ISSUE IS.

994
00:31:33,232 --> 00:31:35,565
YOU'VE BEEN AVOIDING
EVERYTHING.

995
00:31:35,565 --> 00:31:38,298
BEHIND YOUR BACK ARE
THE MOST AMAZING DESSERTS,

996
00:31:38,298 --> 00:31:41,265
AND IN YOUR FREEZER IS
STORE-BOUGHT  RAVIOLIS

997
00:31:41,265 --> 00:31:42,665
THAT YOU'RE NEVER GONNA
CONVINCE ME OR A CUSTOMER

998
00:31:42,665 --> 00:31:44,165
THAT THEY'RE GOOD.

999
00:31:44,165 --> 00:31:46,265
THE SAUCE IS DELICIOUS.

1000
00:31:46,265 --> 00:31:47,532
THE RAVIOLIS, WE THINK
THAT THEY'RE VERY GOOD.

1001
00:31:47,532 --> 00:31:48,608
WHAT I'M STRUGGLING WITH

1002
00:31:48,608 --> 00:31:49,198
WHAT I'M STRUGGLING WITH

1003
00:31:49,198 --> 00:31:50,332
IS THAT YOU'VE
CONVINCED YOURSELVES

1004
00:31:50,332 --> 00:31:53,198
THAT IT'S RIGHT.

1005
00:31:53,198 --> 00:31:55,132
IT'S NOT.

1006
00:31:55,132 --> 00:31:59,165
TOMORROW, I WANT YOU
OPEN-MINDED, OKAY?

1007
00:31:59,165 --> 00:32:00,565
YOU AS WELL, SAMY.

1008
00:32:00,565 --> 00:32:03,298
I DON'T MAKE PROMISES
THAT I KNOW I CAN'T KEEP.

1009
00:32:03,298 --> 00:32:06,598
I'M GOING TO DO EVERYTHING
WITHIN MYSELF TO TRY.

1010
00:32:06,598 --> 00:32:08,298
LOOK, ALL YOU'RE GETTING
FROM ME IS THE TRUTH.

1011
00:32:08,298 --> 00:32:10,198
RIGHT NOW,
THAT'S WHAT WE NEED.

1012
00:32:10,198 --> 00:32:11,298
GOOD NIGHT.

1013
00:32:11,298 --> 00:32:12,998
GOOD NIGHT.

1014
00:32:19,465 --> 00:32:21,298
AFTER ONE
OF THE MOST DIFFICULT DAYS

1015
00:32:21,298 --> 00:32:23,065
HE HAS EVER HAD
ON <i>KITCHEN NIGHTMARES,</i>

1016
00:32:23,065 --> 00:32:25,332
CHEF RAMSAY HAS ARRIVED
WITH A PLAN

1017
00:32:25,332 --> 00:32:27,565
TO START TURNING AROUND
AMY'S BAKING COMPANY.

1018
00:32:29,432 --> 00:32:31,232
OH, COME ON.

1019
00:32:31,232 --> 00:32:35,465
BUT WITH AMY AND SAMY
NOT AT THE RESTAURANT,

1020
00:32:35,465 --> 00:32:37,565
HE TAKES THE TIME TO MEET
WITH FORMER STAFF MEMBERS

1021
00:32:37,565 --> 00:32:39,098
THAT HAVE REACHED OUT
TO HIM.

1022
00:32:39,098 --> 00:32:41,065
MORNING.
MORNING.

1023
00:32:41,065 --> 00:32:42,365
HOW ARE YOU BOTH?
GOOD.

1024
00:32:42,365 --> 00:32:43,365
JESSICA, RIGHT?
YEAH, IT'S NICE TO MEET YOU.

1025
00:32:43,365 --> 00:32:44,365
GOOD TO SEE YOU.

1026
00:32:44,365 --> 00:32:46,032
HENRY.
HENRY, NICE TO SEE YOU.

1027
00:32:46,032 --> 00:32:47,165
UH, FIRST OF ALL,

1028
00:32:47,165 --> 00:32:48,365
JESSICA,
WHAT WAS YOUR JOB?

1029
00:32:48,365 --> 00:32:48,608
I WAS HIRED
AS A FOOD RUNNER.

1030
00:32:48,608 --> 00:32:51,565
I WAS HIRED
AS A FOOD RUNNER.

1031
00:32:51,565 --> 00:32:53,965
SAMY TOLD ME
THAT HE DIDN'T LIKE PEOPLE

1032
00:32:53,965 --> 00:32:55,198
WHO WENT TO CULINARY SCHOOL

1033
00:32:55,198 --> 00:32:56,565
'CAUSE HE DIDN'T THINK
THAT WE KNEW ANYTHING.

1034
00:32:56,565 --> 00:32:57,965
WHEN I FIRST STARTED,

1035
00:32:57,965 --> 00:32:59,665
I WAS ONLY ALLOWED
TO POUR WATER GLASSES

1036
00:32:59,665 --> 00:33:01,232
AND SET THEM
AT THE TABLES,

1037
00:33:01,232 --> 00:33:02,498
SO I WORKED OUT FRONT
FOR A FEW MONTHS

1038
00:33:02,498 --> 00:33:05,265
AND BASICALLY HAD TO BEG
MY WAY BACK INTO THE KITCHEN.

1039
00:33:05,265 --> 00:33:06,665
UNBELIEVABLE.
AND HENRY?

1040
00:33:06,665 --> 00:33:08,465
I WAS A BUSSER,
FOR THE MOST PART.

1041
00:33:08,465 --> 00:33:09,532
HOW LONG AGO
WERE YOU THERE?

1042
00:33:09,532 --> 00:33:11,198
A LITTLE OVER A MONTH.

1043
00:33:11,198 --> 00:33:12,332
AND WHAT KIND OF THINGS
DID YOU SEE

1044
00:33:12,332 --> 00:33:13,232
IN THE DINING ROOM?

1045
00:33:13,232 --> 00:33:15,498
HE WAS ALWAYS IN A BAD MOOD,
NO MATTER WHAT.

1046
00:33:15,498 --> 00:33:18,365
LIKE, I'VE NEVER SEEN HIM
IN, LIKE, A GOOD MOOD.

1047
00:33:18,365 --> 00:33:18,608
HE CAN'T TAKE COMPLAINTS IN,
LIKE, A PROFESSIONAL MANNER,

1048
00:33:18,608 --> 00:33:20,998
HE CAN'T TAKE COMPLAINTS IN,
LIKE, A PROFESSIONAL MANNER,

1049
00:33:20,998 --> 00:33:22,332
WHICH IS THE WORST PART.

1050
00:33:22,332 --> 00:33:25,132
HE MADE ME WASH HIS CAR
ONE DAY.
WHAT?

1051
00:33:25,132 --> 00:33:27,932
THAT WAS THE MOST RIDICULOUS
THING I'VE EVER DONE FOR HIM.

1052
00:33:27,932 --> 00:33:30,665
THEY WERE ALWAYS
YELLING AT EACH OTHER.

1053
00:33:30,665 --> 00:33:32,932
IN THE YEAR AND A HALF
I WAS THERE,

1054
00:33:32,932 --> 00:33:34,265
I SAW AT LEAST 50 PEOPLE
COME AND GO.

1055
00:33:34,265 --> 00:33:35,332
50?

1056
00:33:35,332 --> 00:33:38,465
THEY WERE IN AND OUT
SO FAST.
WOW.

1057
00:33:38,465 --> 00:33:40,632
WHAT HAPPENS WHEN CUSTOMERS
COMPLAIN ABOUT THEIR FOOD?

1058
00:33:40,632 --> 00:33:42,265
THEY GET TOLD
THAT THEY'RE WRONG,

1059
00:33:42,265 --> 00:33:45,365
THAT, YOU KNOW, "NO, WE HAVE
THE BEST FOOD IN THE COUNTRY.

1060
00:33:45,365 --> 00:33:47,098
YOU'RE WRONG."

1061
00:33:47,098 --> 00:33:48,398
LIKE, THERE HAVE BEEN TIMES
PEOPLE HAVE GOTTEN SALMON

1062
00:33:48,398 --> 00:33:48,608
THAT'S RAW, AND THEY'LL
SEND IT BACK, SAYING,

1063
00:33:48,608 --> 00:33:51,098
THAT'S RAW, AND THEY'LL
SEND IT BACK, SAYING,

1064
00:33:51,098 --> 00:33:52,398
"YOU KNOW, CAN YOU
COOK THIS A LITTLE MORE?"

1065
00:33:52,398 --> 00:33:53,965
AND THEY'RE LIKE, "YOU
DON'T KNOW HOW TO EAT FOOD.

1066
00:33:53,965 --> 00:33:55,165
"YOU DON'T KNOW
WHAT YOU'RE DOING.

1067
00:33:55,165 --> 00:33:56,398
THIS IS PERFECT.
YOU JUST--"

1068
00:33:56,398 --> 00:33:58,365
WOW.
"YOU OBVIOUSLY DON'T KNOW."

1069
00:33:58,365 --> 00:34:00,032
THE CUSTOMER IS
ALWAYS WRONG THERE.

1070
00:34:00,032 --> 00:34:01,365
THAT'S INSANE.

1071
00:34:01,365 --> 00:34:03,098
IT'S JUST THAT THEY
DON'T REALLY KNOW

1072
00:34:03,098 --> 00:34:04,232
HOW TO MANAGE
A RESTAURANT.

1073
00:34:04,232 --> 00:34:05,498
I DON'T KNOW
WHAT IT IS,

1074
00:34:05,498 --> 00:34:06,532
BUT THEY BOTH THINK
THAT, LIKE,

1075
00:34:06,532 --> 00:34:09,432
THE WHOLE WORLD
IS OUT TO GET THEM.

1076
00:34:09,432 --> 00:34:10,698
LISTEN, I APPRECIATE
THE FEEDBACK.

1077
00:34:10,698 --> 00:34:13,398
YEAH, NO PROBLEM.
UH, YOU'VE BEEN
VERY HELPFUL,

1078
00:34:13,398 --> 00:34:14,432
AND I APPRECIATE
THE HONEST TRUTH.

1079
00:34:14,432 --> 00:34:15,965
ABSOLUTELY.

1080
00:34:15,965 --> 00:34:17,132
UH, WISH ME GOOD LUCK.
I NEED IT.

1081
00:34:17,132 --> 00:34:18,608
YEAH, GOOD LUCK WITH THEM.
ABSOLUTELY. GOOD LUCK.

1082
00:34:18,608 --> 00:34:18,632
YEAH, GOOD LUCK WITH THEM.
ABSOLUTELY. GOOD LUCK.

1083
00:34:18,632 --> 00:34:20,398
HOPE YOU CAN HELP 'EM.
SEE YOU. THANK YOU.

1084
00:34:20,398 --> 00:34:24,365
WOW. IT GETS WORSE.

1085
00:34:30,932 --> 00:34:32,698
MORNING.
GOOD MORNING.

1086
00:34:32,698 --> 00:34:34,265
MORNING, SAMY.

1087
00:34:34,265 --> 00:34:35,332
TODAY IS A NEW DAY.

1088
00:34:35,332 --> 00:34:36,565
YEAH, I HOPE SO.

1089
00:34:36,565 --> 00:34:38,398
YOU DON'T LOOK VERY HAPPY.
I'M EXHAUSTED.

1090
00:34:38,398 --> 00:34:41,265
TIRED.
YEAH, NEVER HAD
THIS EXPERIENCE LIKE THIS.

1091
00:34:41,265 --> 00:34:45,432
OKAY. I'VE NEVER HAD
AN EXPERIENCE LIKE THIS EITHER.

1092
00:34:45,432 --> 00:34:46,665
WE WANT TO CLARIFY
A FEW THINGS.

1093
00:34:46,665 --> 00:34:48,298
PLEASE.
SHOULD WE SIT DOWN?

1094
00:34:48,298 --> 00:34:48,608
SO THERE'S NO ANIMOSITY.
OF COURSE.
LET'S SIT DOWN.

1095
00:34:48,608 --> 00:34:49,998
SO THERE'S NO ANIMOSITY.
OF COURSE.
LET'S SIT DOWN.

1096
00:34:49,998 --> 00:34:52,398
LET'S CLARIFY
A FEW THINGS.

1097
00:34:52,398 --> 00:34:56,398
WHAT WOULD YOU
LIKE TO CLARIFY?

1098
00:34:56,398 --> 00:34:58,432
WHAT I HAVE A PROBLEM WITH

1099
00:34:58,432 --> 00:35:00,165
WERE THE COMMENTS YOU WERE
SAYING TO ME LAST NIGHT

1100
00:35:00,165 --> 00:35:02,065
WHILE I WAS TRYING
TO FOCUS ON THE FOOD.

1101
00:35:02,065 --> 00:35:03,365
LET'S LOOK AT ONE THING
AT A TIME

1102
00:35:03,365 --> 00:35:04,465
AND BE OPEN AND HONEST.
SURE.

1103
00:35:04,465 --> 00:35:05,698
OKAY, THAT'S FINE.
OKAY?

1104
00:35:05,698 --> 00:35:09,165
BECAUSE FOR ME, THIS WAS
ABOUT UNCOVERING THE TRUTH.

1105
00:35:09,165 --> 00:35:11,432
WHEN I'M TOLD THAT
THE RAVIOLIS ARE FRESHLY MADE--

1106
00:35:11,432 --> 00:35:14,198
I DIDN'T TELL YOU THAT.
NOW, CAN I FINISH?

1107
00:35:14,198 --> 00:35:15,565
ALL RIGHT,
WHEN YOUR HUSBAND TOLD ME

1108
00:35:15,565 --> 00:35:16,698
THAT THE RAVIOLIS
WERE FRESH,

1109
00:35:16,698 --> 00:35:18,098
I ORDERED THEM.

1110
00:35:18,098 --> 00:35:18,608
AND THE RAVIOLIS
WERE DISGUSTING

1111
00:35:18,608 --> 00:35:19,698
AND THE RAVIOLIS
WERE DISGUSTING

1112
00:35:19,698 --> 00:35:22,465
AND NOT FRESH,
AND IF YOU'RE GONNA TRY

1113
00:35:22,465 --> 00:35:24,432
AND CONTINUE TO PULL WOOL
OVER CUSTOMERS' EYES

1114
00:35:24,432 --> 00:35:27,498
BY SENDING THEM
FAKE FRESH-MADE RAVIOLIS,

1115
00:35:27,498 --> 00:35:29,032
THEY NEED TO KNOW.

1116
00:35:29,032 --> 00:35:30,365
I DON'T--I NEVER
SAY THAT IT WAS NOT--

1117
00:35:30,365 --> 00:35:31,432
THAT SENT
MY ALARM BELLS GOING.

1118
00:35:31,432 --> 00:35:33,965
LET HIM SPEAK
A MINUTE.

1119
00:35:33,965 --> 00:35:36,032
NOW, YOU MAY WANT TO
SIT THERE AND ARGUE...
MM-HMM.

1120
00:35:36,032 --> 00:35:38,365
BUT YOU'RE NOT PREPARED
TO UNDERSTAND

1121
00:35:38,365 --> 00:35:40,432
THAT I'M HERE
TO SHOW YOU WHAT'S RIGHT,

1122
00:35:40,432 --> 00:35:41,565
AND YOU CAN'T TAKE THAT.

1123
00:35:41,565 --> 00:35:42,965
I CAN.
I'M READY FOR THAT.

1124
00:35:42,965 --> 00:35:44,198
I HAVE NO PROBLEMS
WITH THE FOOD--

1125
00:35:44,198 --> 00:35:46,498
I TOLD YOU ABOUT THE BURGER,
AND YOU REFUSED TO LISTEN.

1126
00:35:46,498 --> 00:35:47,532
I DID NOT. I ASKED YOU
WHAT WAS WRONG WITH IT.

1127
00:35:47,532 --> 00:35:48,608
EVERY TIME
I TELL YOU SOMETHING,

1128
00:35:48,608 --> 00:35:48,932
EVERY TIME
I TELL YOU SOMETHING,

1129
00:35:48,932 --> 00:35:50,598
YOU COME BACK WITH EXCUSE
AFTER EXCUSE AFTER EXCUSE.

1130
00:35:50,598 --> 00:35:52,132
I KEPT ASKING YOU,
"WHAT'S WRONG?"

1131
00:35:52,132 --> 00:35:53,332
AND YOU COULDN'T GIVE ME
A REASON.
I TOLD YOU.

1132
00:35:53,332 --> 00:35:56,265
THE BUN FOR THE BEEF BURGER
WAS SOGGY AS ANYTHING.

1133
00:35:56,265 --> 00:36:00,465
I HAVE NEVER HAD A PROBLEM
WITH THAT HAMBURGER, EVER.

1134
00:36:00,465 --> 00:36:03,332
YOU SAID THE SALMON BURGER
WAS DRY, BUT IT WAS WET.

1135
00:36:03,332 --> 00:36:05,332
IS IT DRY, OR IS IT WET? WHICH
ONE IS IT? I'M SO CONFUSED.

1136
00:36:05,332 --> 00:36:07,198
ONE AT A TIME.
YOU'RE CONFUSED.

1137
00:36:07,198 --> 00:36:10,132
I'M NOT CONFUSED
WHEN WE'RE TALKING ABOUT FOOD.

1138
00:36:10,132 --> 00:36:13,365
LOOK, THE WAY YOU SCREAMED
AT THAT YOUNG GIRL LAST NIGHT--

1139
00:36:13,365 --> 00:36:15,465
WOULD YOU LET ANYBODY
COME INTO YOUR RESTAURANT,

1140
00:36:15,465 --> 00:36:17,465
IN YOUR KITCHEN,
AND SPEAK TO YOU

1141
00:36:17,465 --> 00:36:18,498
THE WAY THAT THAT KID
SPOKE TO ME LAST NIGHT?

1142
00:36:18,498 --> 00:36:18,608
WOULD YOU?
YEAH.

1143
00:36:18,608 --> 00:36:19,498
WOULD YOU?
YEAH.

1144
00:36:19,498 --> 00:36:20,465
DO YOU THINK
WE'RE GONNA LET

1145
00:36:20,465 --> 00:36:21,665
SOMEONE HOLD A GUN
TO OUR HEAD,

1146
00:36:21,665 --> 00:36:23,198
AND WE'RE GONNA
GIVE THEM OUR ASS

1147
00:36:23,198 --> 00:36:24,232
AND LET THEM DO ANYTHING
THEY WANT FROM US?

1148
00:36:24,232 --> 00:36:25,265
ALL SHE ASKED IS,
"ARE YOU SURE?"

1149
00:36:25,265 --> 00:36:26,965
NO, SHE DID IT
WITH AN ATTITUDE.

1150
00:36:26,965 --> 00:36:29,098
A SERIOUS ATTITUDE.
SHE WAS LIKE, "ARE YOU SURE?"

1151
00:36:30,232 --> 00:36:31,232
4-B.

1152
00:36:31,232 --> 00:36:32,498
ARE YOU SURE?

1153
00:36:32,498 --> 00:36:33,965
YOU DON'T NEED
TO QUESTION ME, KATY.

1154
00:36:33,965 --> 00:36:35,232
YOU CAN GO HOME
RIGHT NOW.

1155
00:36:35,232 --> 00:36:36,298
- NO, SHE DIDN'T.
- OKAY.

1156
00:36:36,298 --> 00:36:38,265
NOW YOU'RE
OVER-EXAGGERATING AGAIN.

1157
00:36:38,265 --> 00:36:40,132
ALL RIGHT, OKAY.
BUT YOU'LL BLAME HER.

1158
00:36:40,132 --> 00:36:41,365
AND YOU'LL BLAME
THE CUSTOMERS,

1159
00:36:41,365 --> 00:36:44,098
BUT CUSTOMERS
WERE WAITING FOR THEIR FOOD,

1160
00:36:44,098 --> 00:36:45,232
THROUGH
YOUR HUSBAND'S MISTAKE.

1161
00:36:45,232 --> 00:36:47,232
BUT, OKAY, WE'RE GOING
TO FORGET THIS TODAY.

1162
00:36:47,232 --> 00:36:48,608
WE'RE GOING TO START,
IF WE CONTINUE THE SHOW,

1163
00:36:48,608 --> 00:36:50,532
WE'RE GOING TO START,
IF WE CONTINUE THE SHOW,

1164
00:36:50,532 --> 00:36:52,965
WE'RE GOING
TO START FROM SCRATCH.

1165
00:36:52,965 --> 00:36:54,232
I WANT TO FORGET
THE WORD "SHOW."

1166
00:36:54,232 --> 00:36:56,032
THIS IS NOT A SHOW
FOR ME.

1167
00:36:56,032 --> 00:36:57,032
NO, I MEAN, I DON'T KNOW
WHAT YOU CALL IT.

1168
00:36:57,032 --> 00:36:58,498
THIS IS A RESTAURANT
THAT IS IN A CRISIS,

1169
00:36:58,498 --> 00:37:01,632
WITH A DELUSIONAL OWNER
THAT CAN'T TAKE CRITICISM.

1170
00:37:01,632 --> 00:37:04,965
SO I'M GONNA TELL YOU
AS IT IS.

1171
00:37:04,965 --> 00:37:08,432
I MET JESSICA
AND HENRY THIS MORNING,

1172
00:37:08,432 --> 00:37:11,398
AND I GOT TOLD
SOME AWFUL THINGS.

1173
00:37:11,398 --> 00:37:12,398
LIKE WHAT?

1174
00:37:12,398 --> 00:37:14,298
THE WAY YOU TREAT STAFF.

1175
00:37:14,298 --> 00:37:16,665
THEY HAVE TO CLEAN CARS
IN THE MIDDLE OF SERVICE

1176
00:37:16,665 --> 00:37:18,608
BECAUSE THE BOSS
WANTS HIS CAR CLEANED.

1177
00:37:18,608 --> 00:37:19,998
BECAUSE THE BOSS
WANTS HIS CAR CLEANED.

1178
00:37:19,998 --> 00:37:23,665
AND THEN, WITNESSING
OVER 50 STAFF BEING FIRED

1179
00:37:23,665 --> 00:37:25,198
IN THAT SHORT PERIOD
OF TIME--

1180
00:37:25,198 --> 00:37:28,298
REALLY? 50 STAFF?
50 STAFF.

1181
00:37:28,298 --> 00:37:30,132
YOU'RE SAYING
THAT I HAVE FIRED 50 STAFF

1182
00:37:30,132 --> 00:37:31,132
SINCE JESSICA WAS HERE?

1183
00:37:31,132 --> 00:37:32,298
BOTH OF YOU.
YOU'RE SAYING THAT?

1184
00:37:32,298 --> 00:37:33,265
I AM.
CAN YOU PROVE THAT TO ME?

1185
00:37:33,265 --> 00:37:34,698
HERE WE GO AGAIN.
50 STAFF?

1186
00:37:34,698 --> 00:37:36,132
LOOK AT YOUR EYES.

1187
00:37:36,132 --> 00:37:37,265
THAT'S BECAUSE
YOU'RE SAYING LIES.

1188
00:37:37,265 --> 00:37:38,465
LOOK HOW BITTER YOU ARE.

1189
00:37:38,465 --> 00:37:41,565
HAVE YOU NOT HAD A TURNOVER
OF MORE THAN 50 PEOPLE?

1190
00:37:41,565 --> 00:37:44,465
SHE--SHE WAS WRONG.
100, OR EVEN MORE THAN 100.

1191
00:37:44,465 --> 00:37:45,565
WOW.
YEAH, NOT ONLY 50.

1192
00:37:45,565 --> 00:37:46,565
YEAH, 100.

1193
00:37:46,565 --> 00:37:47,565
SO THE STATS
ARE ACTUALLY WORSE

1194
00:37:47,565 --> 00:37:48,608
THAN SHE TOLD ME.

1195
00:37:48,608 --> 00:37:50,098
THAN SHE TOLD ME.

1196
00:37:50,098 --> 00:37:51,098
YES, IT'S WORSE. YES.

1197
00:37:51,098 --> 00:37:52,232
COULD YOU TELL
YOUR WIFE THAT?

1198
00:37:52,232 --> 00:37:53,232
'CAUSE I DON'T THINK
SHE KNOWS.

1199
00:37:53,232 --> 00:37:54,232
NO, NO. YES, IT IS.
IT IS.

1200
00:37:54,232 --> 00:37:55,332
I NEED A DRINK OF WATER.
EXCUSE ME.

1201
00:37:55,332 --> 00:37:56,298
ARE YOU GONNA RUN OFF AGAIN?
I NEED WATER.

1202
00:37:56,298 --> 00:37:58,032
YESTERDAY,
I DIDN'T EVEN EAT OR DRINK.

1203
00:37:58,032 --> 00:37:59,565
COME ON, AMY.
EAT OR DRINK,
AND I HAVE TO DRINK WATER.

1204
00:37:59,565 --> 00:38:01,498
,
ARE YOU GONNA ATTACK ME

1205
00:38:01,498 --> 00:38:03,365
FOR WANTING TO
DRINK SOME WATER TOO?

1206
00:38:03,365 --> 00:38:05,632
MY GOD! I DON'T EVEN KNOW
WHY WE CAME BACK HERE.

1207
00:38:05,632 --> 00:38:07,632
I'M GOING HOME.

1208
00:38:11,298 --> 00:38:12,232
THIS MORNING,

1209
00:38:12,232 --> 00:38:14,165
CHEF RAMSAY
ARRIVED WITH A PLAN

1210
00:38:14,165 --> 00:38:16,032
ON HOW TO TURN AROUND
THE RESTAURANT,

1211
00:38:16,032 --> 00:38:18,365
BUT THE OWNERS WANTED
TO CLEAR UP A FEW MATTERS.

1212
00:38:18,365 --> 00:38:20,298
NOW, YOU MAY WANT
TO SIT THERE AND ARGUE,

1213
00:38:20,298 --> 00:38:22,465
BUT YOU'RE NOT PREPARED
TO UNDERSTAND

1214
00:38:22,465 --> 00:38:24,432
THAT I'M HERE
TO SHOW YOU WHAT'S RIGHT.

1215
00:38:24,432 --> 00:38:26,098
UNFORTUNATELY,

1216
00:38:26,098 --> 00:38:28,165
THEY ARE STILL NOT
PREPARED TO LISTEN

1217
00:38:28,165 --> 00:38:30,232
TO WHAT CHEF RAMSAY
HAS TO SAY.

1218
00:38:30,232 --> 00:38:31,965
EXCUSE ME, I NEED WATER.
ARE YOU GONNA RUN OFF AGAIN?

1219
00:38:31,965 --> 00:38:33,265
YESTERDAY,
I DIDN'T EVEN EAT OR DRINK.

1220
00:38:33,265 --> 00:38:35,232
COME ON, AMY.
EAT OR DRINK,
AND I HAVE TO DRINK WATER.

1221
00:38:35,232 --> 00:38:37,198
,
ARE YOU GONNA ATTACK ME

1222
00:38:37,198 --> 00:38:38,536
FOR WANTING TO
DRINK SOME WATER TOO?

1223
00:38:38,536 --> 00:38:39,065
FOR WANTING TO
DRINK SOME WATER TOO?

1224
00:38:39,065 --> 00:38:40,932
MY GOD! I DON'T EVEN KNOW
WHY WE CAME BACK HERE.

1225
00:38:40,932 --> 00:38:41,932
I'M GOING HOME.

1226
00:38:41,932 --> 00:38:43,465
NOW YOU'RE GOING HOME?

1227
00:38:43,465 --> 00:38:44,632
THIS IS SUCH!

1228
00:38:44,632 --> 00:38:46,598
NOBODY EVEN
IS LISTENING TO ME!

1229
00:38:46,598 --> 00:38:48,332
, THEY'RE GONNA
GO BY JESSICA?

1230
00:38:48,332 --> 00:38:50,132
THIS--OH, MY GOD.
UNBELIEVABLE.

1231
00:38:50,132 --> 00:38:52,198
THESE PEOPLE
ARE INCREDIBLE.

1232
00:38:52,198 --> 00:38:53,932
I'VE HAD ENOUGH.

1233
00:38:53,932 --> 00:38:55,098
I DIDN'T COME HERE
TO BE ABUSED

1234
00:38:55,098 --> 00:38:56,198
IN MY OWN RESTAURANT.

1235
00:38:56,198 --> 00:38:58,332
I WANT TO GO HOME.

1236
00:38:58,332 --> 00:38:59,365
JUST COOL DOWN, AMY.

1237
00:38:59,365 --> 00:39:01,232
ALL WE'VE DONE,
ALL THAT'S HAPPENED IS,

1238
00:39:01,232 --> 00:39:02,465
WE HAVE BEEN ATTACKED.

1239
00:39:02,465 --> 00:39:03,465
ATTACKED?

1240
00:39:03,465 --> 00:39:04,932
ATTACKED!

1241
00:39:04,932 --> 00:39:06,332
WHY ARE YOU BEHAVING
LIKE THIS?

1242
00:39:06,332 --> 00:39:07,198
BECAUSE I'M INSULTED.

1243
00:39:07,198 --> 00:39:08,465
YOU VERBALLY INSULTED ME
YESTERDAY,

1244
00:39:08,465 --> 00:39:08,536
AND I HELD MY TONGUE
OUT OF CLASS.

1245
00:39:08,536 --> 00:39:09,932
AND I HELD MY TONGUE
OUT OF CLASS.

1246
00:39:09,932 --> 00:39:12,065
I TOLD YOU THE TRUTH.
I DIDN'T TELL YOU THE TRUTH.

1247
00:39:12,065 --> 00:39:13,365
I DIDN'T SAY NASTY THINGS
TO YOU.
WHY ARE YOU POINTING?

1248
00:39:13,365 --> 00:39:15,698
REALLY?
OKAY, REALLY,
I DIDN'T, REALLY.

1249
00:39:15,698 --> 00:39:18,232
WHEN I TOLD YOU ABOUT THE
BURGER, YOU REFUSED TO LISTEN.

1250
00:39:18,232 --> 00:39:19,232
YOU DON'T UNDERSTAND.

1251
00:39:19,232 --> 00:39:20,498
YOU'RE JUDGING ME
ON YOU COMING IN HERE,

1252
00:39:20,498 --> 00:39:22,165
DISRUPTING
THE ENTIRE SERVICE.

1253
00:39:22,165 --> 00:39:24,132
I'VE BEEN DOING THIS--
DISRUPTING?

1254
00:39:24,132 --> 00:39:25,265
YOU DID DISRUPT US
LAST NIGHT.

1255
00:39:25,265 --> 00:39:27,498
HOW COULD I FOCUS WHEN YOU--
WHAT ABOUT AT LUNCH?

1256
00:39:27,498 --> 00:39:28,532
WHEN YOU'RE STANDING HERE--

1257
00:39:28,532 --> 00:39:29,632
WHAT ABOUT
WHEN YOU COOKED FOR ME?

1258
00:39:29,632 --> 00:39:31,132
WHAT ABOUT
WHEN I COOKED FOR YOU?

1259
00:39:31,132 --> 00:39:32,998
WHO DISRUPTED YOU THEN?
EVERYBODY!

1260
00:39:32,998 --> 00:39:34,432
WHAT ARE YOU
TALKING ABOUT?

1261
00:39:34,432 --> 00:39:36,432
BLAMING EVERYBODY AGAIN.

1262
00:39:36,432 --> 00:39:38,536
I DO MY BEST,
SO OUR BUSINESS DOESN'T CLOSE

1263
00:39:38,536 --> 00:39:39,098
I DO MY BEST,
SO OUR BUSINESS DOESN'T CLOSE

1264
00:39:39,098 --> 00:39:40,565
'CAUSE WE CAN'T FIND
QUALIFIED PEOPLE.

1265
00:39:40,565 --> 00:39:43,632
YOU GO GET MIRANDA AND
THAT LITTLE KATY AND JESSICA,

1266
00:39:43,632 --> 00:39:46,032
BRING THEM HERE,
AND LET ME SEE HOW THEY WORK.

1267
00:39:46,032 --> 00:39:47,265
THEY WON'T COME BACK
IN HERE.
WILL YOU DO THAT?

1268
00:39:47,265 --> 00:39:48,232
OF COURSE--OH.
YEAH.

1269
00:39:48,232 --> 00:39:49,565
DO YOU KNOW WHAT?
THEY'RE SCARED OF YOU.

1270
00:39:49,565 --> 00:39:50,698
THEY'RE SCARED OF ME?
AND THEY'RE EMBARRASSED.

1271
00:39:50,698 --> 00:39:52,665
BUT UNFORTUNATELY,
YOU'VE CONVINCED YOURSELF

1272
00:39:52,665 --> 00:39:54,598
IN YOUR LITTLE "AMY'S WORLD"

1273
00:39:54,598 --> 00:39:57,398
THAT EVERYTHING YOU COOK,
TOUCH, SEND, IS PERFECT.

1274
00:39:57,398 --> 00:39:59,332
I DO NOT! WHAT? ARE YOU--
AM I ARGUING WITH YOU?

1275
00:39:59,332 --> 00:40:01,465
LOVE IT. GARLIC AIOLI
GOES WELL WITH WHITE TRUFFLE.

1276
00:40:01,465 --> 00:40:04,265
WELL, LET ME SHOW YOU SOME--
CAN I SHOW YOU REVIEWS?

1277
00:40:04,265 --> 00:40:05,265
HUNDREDS OF REVIEWS...
OH, NO.

1278
00:40:05,265 --> 00:40:06,265
THAT ARE EXCELLENT,
THAT WE DIDN'T WRITE,

1279
00:40:06,265 --> 00:40:07,665
THAT ARE
FROM THE CUSTOMERS.

1280
00:40:07,665 --> 00:40:08,536
NOT THE BULLIES
ON THE INTERNET AGAIN.

1281
00:40:08,536 --> 00:40:08,665
NOT THE BULLIES
ON THE INTERNET AGAIN.

1282
00:40:08,665 --> 00:40:09,932
NO, GOOD REVIEWS,
REAL CUSTOMERS

1283
00:40:09,932 --> 00:40:11,032
THAT HAVE SUPPORTED US,
VERSUS YOU.

1284
00:40:11,032 --> 00:40:12,165
LOOK AT THE WAY YOU'RE--
LOOK AT THE WAY--

1285
00:40:12,165 --> 00:40:14,398
YOU'RE ATTACKING
MY BUSINESS AND MY LIFE.

1286
00:40:14,398 --> 00:40:15,432
ATTACKING?
I'M TELLING YOU THE PROBLEMS.

1287
00:40:15,432 --> 00:40:16,998
THIS IS ALL I DO IS
LIVE THIS LIFE, EVERY DAY.

1288
00:40:16,998 --> 00:40:18,265
YOU'RE NOT TELLING ME
THE PROBLEMS.

1289
00:40:18,265 --> 00:40:19,432
YOU ARE SAYING
I'M DELUSIONAL,

1290
00:40:19,432 --> 00:40:21,265
I'M THIS, I'M THIS,
I'M THIS.

1291
00:40:23,065 --> 00:40:25,598
CAN WE TALK ABOUT WHAT WE CAME
HERE TO SPEAK ABOUT, PLEASE?

1292
00:40:25,598 --> 00:40:27,665
YEAH, LET HIM FINI--
I WANT HIM TO FINISH--

1293
00:40:27,665 --> 00:40:28,665
YOU TOLD ME
TO BE HONEST--

1294
00:40:28,665 --> 00:40:30,165
I AM ALWAYS HONEST.

1295
00:40:30,165 --> 00:40:31,198
ABOUT THE PROBLEMS
THAT YOU'VE HAD,

1296
00:40:31,198 --> 00:40:33,265
THAT YOU CANNOT
TALK TO HER, YOUR WIFE,

1297
00:40:33,265 --> 00:40:36,032
AND THE ISSUES
THAT SHE CAN'T TAKE CRITICISM.

1298
00:40:36,032 --> 00:40:37,065
SHE KNOWS THAT.
THAT'S FINE.

1299
00:40:37,065 --> 00:40:38,332
I HAVE NO PROBLEM
SAYING THAT.

1300
00:40:38,332 --> 00:40:38,536
"THAT'S FINE." WOW.

1301
00:40:38,536 --> 00:40:41,365
"THAT'S FINE." WOW.

1302
00:40:41,365 --> 00:40:43,165
I THINK
YOU'RE TOO FAR GONE.

1303
00:40:43,165 --> 00:40:44,698
OKAY, THEN LET'S
END THE SHOW.

1304
00:40:44,698 --> 00:40:46,298
YOU THINK
I'M TOO FAR GONE,

1305
00:40:46,298 --> 00:40:50,165
THERE'S NO HOPE,
YALLA, YALLA.

1306
00:40:50,165 --> 00:40:52,632
LET'S GO HOME.

1307
00:40:56,298 --> 00:40:58,298
I CAN'T HELP PEOPLE

1308
00:40:58,298 --> 00:40:59,598
THAT CAN'T HELP THEMSELVES

1309
00:40:59,598 --> 00:41:02,565
AND CANNOT EVER

1310
00:41:02,565 --> 00:41:05,565
TAKE ONE OUNCE OF CRITICISM.

1311
00:41:07,098 --> 00:41:08,536
AND IF YOU'RE NOT
WILLING TO CHANGE,

1312
00:41:08,536 --> 00:41:09,965
AND IF YOU'RE NOT
WILLING TO CHANGE,

1313
00:41:09,965 --> 00:41:12,098
I'M NOT GONNA BUTT HEADS,
ARGUE,

1314
00:41:12,098 --> 00:41:15,298
SCREAM,
WHATEVER YOU WANT TO SAY,

1315
00:41:15,298 --> 00:41:18,465
BUT THIS IS NOT NORMAL.

1316
00:41:18,465 --> 00:41:19,998
AND IT'S NOT NORMAL
FOR A RESTAURANT

1317
00:41:19,998 --> 00:41:21,232
TO GO
THROUGH THAT MANY STAFF.

1318
00:41:21,232 --> 00:41:23,132
IT'S NOT NORMAL
FOR A KITCHEN THAT SMALL

1319
00:41:23,132 --> 00:41:24,998
TO HAVE 65 ITEMS
ON THE MENU.

1320
00:41:24,998 --> 00:41:27,598
AND IT'S NOT NORMAL
FOR THE LEVEL OF ANIMOSITY

1321
00:41:27,598 --> 00:41:29,665
THAT YOU'VE BUILT
INSIDE THIS RESTAURANT

1322
00:41:29,665 --> 00:41:31,998
AND OUTSIDE.

1323
00:41:31,998 --> 00:41:33,332
YOU HAVE THE RIGHT
TO RUN THE BUSINESS

1324
00:41:33,332 --> 00:41:35,198
THE WAY YOU WANT
TO RUN YOUR BUSINESS.

1325
00:41:36,398 --> 00:41:38,536
I HAVE THE RIGHT
TO DO THE RIGHT THING.

1326
00:41:38,536 --> 00:41:40,265
I HAVE THE RIGHT
TO DO THE RIGHT THING.

1327
00:41:40,265 --> 00:41:43,532
AND THE RIGHT THING FOR ME
IS TO GET OUT OF HERE.

1328
00:41:43,532 --> 00:41:46,965
GOOD LUCK.

1329
00:41:51,332 --> 00:41:53,065
WOW.

1330
00:41:53,065 --> 00:41:54,232
IT'S GOOD.
THAT'S WHAT YOU WANTED.

1331
00:41:54,232 --> 00:41:55,332
YEAH,
OF COURSE THAT'S WHAT I WANTED.

1332
00:41:55,332 --> 00:41:57,598
PARTICIPATE IN
THIS.

1333
00:41:57,598 --> 00:42:00,232
GIVE ME A BREAK.

1334
00:42:00,232 --> 00:42:02,498
CAN I TAKE
THIS THING OFF ME?

1335
00:42:02,498 --> 00:42:04,165
WE DON'T NEED HIS HELP.

1336
00:42:04,165 --> 00:42:05,232
MAYBE HE KNOWS THAT.

1337
00:42:05,232 --> 00:42:06,498
IT ALL HAS TO COME DOWN.

1338
00:42:09,298 --> 00:42:11,098
AND NOW HE'S GONE.
HE WALKED AWAY.

1339
00:42:11,098 --> 00:42:13,098
HE'LL GO ON
WITH HIS LIFE.

1340
00:42:13,098 --> 00:42:15,698
SAMY AND I WILL
GO ON WITH OUR LIFE.

1341
00:42:18,298 --> 00:42:20,165
WELL, IT'S FINALLY HAPPENED.

1342
00:42:20,165 --> 00:42:21,698
AFTER ALMOST
A HUNDRED <i>KITCHEN NIGHTMARES,</i>

1343
00:42:21,698 --> 00:42:24,998
I'VE MET TWO OWNERS
WHO I COULD NOT HELP,

1344
00:42:24,998 --> 00:42:26,698
AND IT WASN'T
BECAUSE I DIDN'T WANT TO.

1345
00:42:26,698 --> 00:42:29,998
IT WAS BECAUSE THEY
ARE INCAPABLE OF LISTENING.

1346
00:42:29,998 --> 00:42:31,498
AND IN A SHORT PERIOD
OF TIME,

1347
00:42:31,498 --> 00:42:33,232
THEY'VE MANAGED TO PISS OFF
THE COMMUNITY

1348
00:42:33,232 --> 00:42:37,098
AND GO THROUGH OVER
A HUNDRED EMPLOYEES IN ONE YEAR.

1349
00:42:37,098 --> 00:42:38,536
SAMY AND AMY CONTINUE
TO BLAME EVERYONE ELSE,

1350
00:42:38,536 --> 00:42:39,532
SAMY AND AMY CONTINUE
TO BLAME EVERYONE ELSE,

1351
00:42:39,532 --> 00:42:42,265
YET THEIR BIGGEST PROBLEM
IS THEMSELVES,

1352
00:42:42,265 --> 00:42:46,465
AND I KNOW WHATEVER CHANGES
I WOULD HAVE MADE,

1353
00:42:46,465 --> 00:42:48,398
THEY WERE NEVER
GONNA STICK TO THEM.

1354
00:42:48,398 --> 00:42:50,532
AND THAT'S
WHY I'VE DECIDED TO DO SOMETHING

1355
00:42:50,532 --> 00:42:52,398
I'VE NEVER DONE BEFORE.

1356
00:42:52,398 --> 00:42:54,665
IT'S SUCH A SHAME.