1 00:00:01,100 --> 00:00:02,600 The restaurant put a wedge in our marriage. 2 00:00:02,667 --> 00:00:03,967 -Do you need help? -No. 3 00:00:03,967 --> 00:00:06,266 Any little thing and she's gonna tear up. 4 00:00:06,266 --> 00:00:07,767 [Leah Fogle] I'm, like, totally broken. 5 00:00:09,367 --> 00:00:10,467 You've gotta work together. 6 00:00:10,467 --> 00:00:13,100 My biggest concern is your low self-esteem. 7 00:00:13,166 --> 00:00:14,767 You have to be a leader. 8 00:00:14,767 --> 00:00:17,000 Get back in there. And own it. 9 00:00:17,000 --> 00:00:18,767 -[Chris Fogle] Let's go. -[Robert] Come on, guys! 10 00:00:18,767 --> 00:00:19,967 Oh, and you made money. 11 00:00:19,967 --> 00:00:21,867 -[Chris] It's delicious. -[Leah] It's so good. 12 00:00:21,867 --> 00:00:24,567 We're a team. This doesn't fail, no matter what. 13 00:00:24,567 --> 00:00:25,700 Open your eyes. 14 00:00:25,767 --> 00:00:27,467 [gasping] 15 00:00:39,467 --> 00:00:40,767 Do you need cream? 16 00:00:40,767 --> 00:00:42,266 -No, thank you. -Okay. 17 00:00:42,266 --> 00:00:44,467 I am Leah of Leah's Korner Kafe, 18 00:00:44,467 --> 00:00:46,667 and I have owned the restaurant for ten years. 19 00:00:46,667 --> 00:00:50,367 My name's Chris. I'm Leah's husband and the co-owner. 20 00:00:50,367 --> 00:00:54,367 [Leah] And we do a breakfast, and we do a lot of burgers and sandwiches. 21 00:00:54,367 --> 00:00:57,800 We serve American comfort food just for the local community. 22 00:00:57,867 --> 00:01:00,000 [Leah] But it's more than just a restaurant. 23 00:01:00,000 --> 00:01:00,166 [Leah] But it's more than just a restaurant. 24 00:01:00,166 --> 00:01:03,000 People come here just for the feeling of it. 25 00:01:04,567 --> 00:01:06,800 They're doing good. Jacob just had a baby. 26 00:01:06,867 --> 00:01:07,967 Oh, yeah? 27 00:01:07,967 --> 00:01:10,867 In 2003, I was a single mom raising two little boys, 28 00:01:10,867 --> 00:01:12,266 living in low income housing. 29 00:01:12,266 --> 00:01:14,500 I came in and applied for a waitressing job. 30 00:01:14,567 --> 00:01:15,967 And I got it. 31 00:01:15,967 --> 00:01:19,700 In 2010, the previous owner passed away of brain cancer, 32 00:01:19,767 --> 00:01:23,600 and I didn't know what was gonna happen to the staff that was here. 33 00:01:23,667 --> 00:01:26,700 So I thought that I had to try for them to buy it. 34 00:01:26,767 --> 00:01:30,000 So I went to the bank to get a loan for $120,000. 35 00:01:30,000 --> 00:01:31,367 So I went to the bank to get a loan for $120,000. 36 00:01:31,367 --> 00:01:34,266 And they told me absolutely not. 37 00:01:34,266 --> 00:01:39,100 You're a single mom on assistance, living in affordable housing. 38 00:01:39,166 --> 00:01:40,800 I had nothing. 39 00:01:40,867 --> 00:01:45,867 But that night, one of the customers who comes in here regularly 40 00:01:45,867 --> 00:01:48,500 was on the board of the bank, and he said 41 00:01:48,567 --> 00:01:51,367 that there was something about me that he believed in, 42 00:01:51,367 --> 00:01:53,800 and that he would present it to the board again. 43 00:01:54,667 --> 00:01:57,100 And I got my loan for $120,000. 44 00:01:58,367 --> 00:02:00,000 I cried, and I was so excited, but it was very, very hard. 45 00:02:00,000 --> 00:02:02,467 I cried, and I was so excited, but it was very, very hard. 46 00:02:02,467 --> 00:02:04,700 I was never trained how to own a restaurant. 47 00:02:04,767 --> 00:02:07,867 Um, yeah, we're out of chicken strips. They never come in on the truck. 48 00:02:07,867 --> 00:02:09,166 Like, what am I supposed to do? 49 00:02:09,600 --> 00:02:11,200 Okay. 50 00:02:11,200 --> 00:02:15,767 I was breaking even. There were times like the winter months, got really hard, 51 00:02:15,767 --> 00:02:18,767 but I would catch back up. 52 00:02:18,767 --> 00:02:21,900 [Chris] I've worked in the oil fields for almost 30 years, 53 00:02:21,967 --> 00:02:26,400 and I stopped for breakfast one morning, I met Leah, and we started talking. 54 00:02:26,467 --> 00:02:30,000 [Leah] He was a bad boy. And I was more of a nerd. 55 00:02:30,000 --> 00:02:32,567 [Leah] He was a bad boy. And I was more of a nerd. 56 00:02:32,567 --> 00:02:39,200 So when a bad boy likes a nerd girl, the girl goes all crazy [laughing] the bad boy. 57 00:02:39,266 --> 00:02:41,867 We start dating, and I probably within the first two months, 58 00:02:41,867 --> 00:02:44,867 I said, look, I could come help out. I started doing dishes after work. 59 00:02:44,867 --> 00:02:48,266 And then just kinda moved into, okay, hey, I can help on the grill, 60 00:02:48,266 --> 00:02:51,467 and started working in the kitchen, making toast, expediting tickets. 61 00:02:51,467 --> 00:02:53,500 He didn't care how much he had to struggle. 62 00:02:53,567 --> 00:02:56,300 He would work his full-time job, and then come here and help. 63 00:02:56,800 --> 00:02:58,567 I loved that. 64 00:02:58,567 --> 00:03:00,000 In 2013, I married Chris. 65 00:03:00,000 --> 00:03:00,467 In 2013, I married Chris. 66 00:03:00,467 --> 00:03:04,600 She's probably the most heartfelt and, and giving person that I've ever met. 67 00:03:04,667 --> 00:03:07,767 She's a person who sends a customer a card when she hears that they're sick, 68 00:03:07,767 --> 00:03:12,166 or they had a wedding or a graduation. That's who she is. 69 00:03:12,166 --> 00:03:16,400 [Leah] Chris worked at the restaurant a lot. So I made him part owner. 70 00:03:16,467 --> 00:03:18,266 [Chris] When I first became part of it, 71 00:03:18,266 --> 00:03:21,667 the restaurant was paying the bills, paying the wages, 72 00:03:21,667 --> 00:03:23,667 and business was steadily increasing. 73 00:03:23,667 --> 00:03:27,166 Not where we wanted to be yet, but we were definitely getting there. 74 00:03:27,166 --> 00:03:30,000 Until about 2020, for a variety of reasons, the restaurant went downhill. 75 00:03:30,000 --> 00:03:32,300 Until about 2020, for a variety of reasons, the restaurant went downhill. 76 00:03:32,367 --> 00:03:36,567 [Leah] The restaurant put a big wedge in our marriage. 77 00:03:36,567 --> 00:03:38,100 -Do you need help? -No. 78 00:03:38,166 --> 00:03:39,867 I'm coming to help you. 79 00:03:39,867 --> 00:03:43,300 [Chris] I was basically new to it, and so it was a constant struggle. 80 00:03:43,367 --> 00:03:46,667 I would offer suggestions, and she would go, oh, okay, that's great, 81 00:03:46,667 --> 00:03:48,500 but this is what works at the restaurant. 82 00:03:48,567 --> 00:03:50,467 [Leah] It feels like he was saying, 83 00:03:50,467 --> 00:03:51,900 this is how you're gonna do things, 84 00:03:51,967 --> 00:03:57,767 and, okay, no, I was here for so many years before you, 85 00:03:57,767 --> 00:04:00,000 and all of this worked, so you're not gonna tell me how I do things. 86 00:04:00,000 --> 00:04:00,900 and all of this worked, so you're not gonna tell me how I do things. 87 00:04:00,967 --> 00:04:03,166 -You want that plate? -No. 88 00:04:03,166 --> 00:04:05,867 [Chris] It was always a fight. I would do a lotta stuff on my own. 89 00:04:05,867 --> 00:04:07,000 The marketing and things like that. 90 00:04:07,066 --> 00:04:08,867 Just because I didn't wanna argue about it. 91 00:04:08,867 --> 00:04:11,000 And she really takes it personally. 92 00:04:11,000 --> 00:04:12,266 She was very emotional. 93 00:04:12,266 --> 00:04:14,000 Any little thing and she's gonna tear up. 94 00:04:14,000 --> 00:04:15,867 So I don't offer a lotta suggestions anymore. 95 00:04:17,467 --> 00:04:20,266 [Leah] The last two years, it was terrible. 96 00:04:20,266 --> 00:04:25,000 And I think that that's why I'm so emotional. 97 00:04:25,000 --> 00:04:27,700 [Chris] The compromise was, I'm not working here anymore, 98 00:04:27,767 --> 00:04:30,000 because it just, it was too much on everybody to do it. 99 00:04:30,000 --> 00:04:30,667 because it just, it was too much on everybody to do it. 100 00:04:30,667 --> 00:04:33,266 We've all got enough hard times, without having to worry about this. 101 00:04:36,200 --> 00:04:39,667 [Leah] The decline has taken away a lot of my confidence. 102 00:04:39,667 --> 00:04:42,400 You sit here for 12 hours by yourself, 103 00:04:42,467 --> 00:04:45,867 you have a lot of time to think about your whole life. 104 00:04:45,867 --> 00:04:48,266 [Chris] The restaurant is most definitely failing. 105 00:04:48,266 --> 00:04:52,000 We're rolling our own money into it. Probably $60,000, $80,000. 106 00:04:52,066 --> 00:04:55,367 If something doesn't change, then there's no way she can keep the doors open. 107 00:04:55,367 --> 00:04:59,000 [Leah] I just wanna feel like I did something. 108 00:04:59,000 --> 00:05:00,000 Like I'm not just doing it for nothing anymore. 109 00:05:00,000 --> 00:05:01,500 Like I'm not just doing it for nothing anymore. 110 00:05:02,467 --> 00:05:03,967 I'm, like, totally broken. 111 00:05:05,600 --> 00:05:10,266 I need Robert's help more than he knows. 112 00:05:10,266 --> 00:05:12,300 If not, we're not gonna be here. 113 00:05:26,600 --> 00:05:29,800 [Robert] This is obviously an old restaurant that's really beat up. 114 00:05:29,867 --> 00:05:30,000 One of my pet hates, carpets on the floor. 115 00:05:30,000 --> 00:05:32,600 One of my pet hates, carpets on the floor. 116 00:05:32,667 --> 00:05:35,100 Lotta knickknacks on the wall. 117 00:05:35,100 --> 00:05:37,567 Obviously got some water damage and paint damage. 118 00:05:37,567 --> 00:05:39,567 Lots of advertising on the tables. 119 00:05:39,567 --> 00:05:43,266 Mismatched chairs. We got one chair here, and a banquet chair here. 120 00:05:43,266 --> 00:05:45,100 Two different styles. 121 00:05:45,100 --> 00:05:47,100 Pieces of the shades missing. 122 00:05:47,100 --> 00:05:50,467 Service station here, which looks awful. 123 00:05:50,467 --> 00:05:52,867 It's just cluttered and old. 124 00:05:52,867 --> 00:05:55,500 Chris! Leah! Come in the restaurant, please. 125 00:05:56,367 --> 00:05:58,400 -Good morning. -[both] Good morning. 126 00:05:58,467 --> 00:06:00,000 I'm just trying to take it all in. A Christmas tree in a restaurant. 127 00:06:00,000 --> 00:06:01,500 I'm just trying to take it all in. A Christmas tree in a restaurant. 128 00:06:02,166 --> 00:06:03,667 Ohh! 129 00:06:03,667 --> 00:06:06,266 What type of business is this? 130 00:06:06,266 --> 00:06:10,800 Local hometown diner, where everybody just kinda, you know the same old guys come in. 131 00:06:10,867 --> 00:06:14,567 It doesn't look like a restaurant. It looks like some kinda bric-a-brac store. 132 00:06:16,066 --> 00:06:18,166 [Chris] We kinda tried to go with the farm theme. 133 00:06:18,166 --> 00:06:19,600 [Robert] How long have you had the restaurant? 134 00:06:19,667 --> 00:06:21,800 -Ten years. -How did you get into the restaurant? 135 00:06:21,867 --> 00:06:25,066 I worked here for ten years. 136 00:06:25,066 --> 00:06:30,000 And the previous owner had brain cancer, and he passed away. 137 00:06:30,000 --> 00:06:31,867 Sorry to hear that. 138 00:06:31,867 --> 00:06:33,700 And you bought the restaurant for how much? 139 00:06:34,667 --> 00:06:36,367 For $120,000. 140 00:06:37,100 --> 00:06:38,300 Why? 141 00:06:38,367 --> 00:06:39,433 Because... 142 00:06:40,700 --> 00:06:43,567 ...I didn't want the employees to not have a job. 143 00:06:45,300 --> 00:06:47,000 Okay. 144 00:06:47,000 --> 00:06:50,400 What was the revenue of the restaurant when you bought it for $120,000? 145 00:06:51,367 --> 00:06:53,767 $95,000 to $100,000. 146 00:06:53,767 --> 00:06:55,567 What did it cost you to make that? 147 00:06:57,700 --> 00:07:00,000 -I don't know. -So you bought a restaurant for $120,000 out of probate, 148 00:07:00,000 --> 00:07:03,467 -I don't know. -So you bought a restaurant for $120,000 out of probate, 149 00:07:03,467 --> 00:07:06,567 with no knowledge of what the restaurant actually did. 150 00:07:06,567 --> 00:07:07,467 Right. 151 00:07:08,467 --> 00:07:09,300 Wow. 152 00:07:09,767 --> 00:07:10,567 Okay. 153 00:07:11,200 --> 00:07:12,500 Chris, what do you do? 154 00:07:12,567 --> 00:07:14,100 I'm part owner. 155 00:07:14,100 --> 00:07:20,200 But, um, we had marital problems, so I kinda keep my distance now. 156 00:07:20,266 --> 00:07:23,266 I work... I think I've worked here twice in two years. 157 00:07:23,266 --> 00:07:24,600 So you have another job, Chris? 158 00:07:24,667 --> 00:07:26,367 Yes. I work in the oil fields. 159 00:07:26,367 --> 00:07:28,767 But honestly, I would love to be able to come here. 160 00:07:28,767 --> 00:07:30,000 I loved being part of the restaurant. 161 00:07:30,000 --> 00:07:30,467 I loved being part of the restaurant. 162 00:07:30,467 --> 00:07:33,367 But us working together is not great. 163 00:07:33,367 --> 00:07:35,200 -Yes. -Okay. So you're the boss. 164 00:07:35,266 --> 00:07:36,867 Yeah. 165 00:07:36,867 --> 00:07:39,200 Okay. What debt does the restaurant have? 166 00:07:40,467 --> 00:07:41,667 Hundred and... 167 00:07:44,100 --> 00:07:45,100 ...$150,000? 168 00:07:46,100 --> 00:07:48,367 With our credit cards and everything. 169 00:07:48,367 --> 00:07:52,300 -Do you own the building? -We owe, like, $40,000-some on the restaurant. 170 00:07:53,266 --> 00:07:54,767 So what are you losing per month? 171 00:07:55,667 --> 00:07:57,000 Probably $6,000 to $8,000. 172 00:07:59,200 --> 00:08:00,000 Five years ago, what was your revenue? 173 00:08:00,000 --> 00:08:01,100 Five years ago, what was your revenue? 174 00:08:01,100 --> 00:08:04,667 I think we've had one profitable year, that was, what, '19? 175 00:08:05,567 --> 00:08:07,667 Uh, and I think we cleared $9,000. 176 00:08:08,767 --> 00:08:10,100 In 2019? 177 00:08:10,166 --> 00:08:11,000 -[Chris] 2019. -[Leah] Yeah. 178 00:08:11,600 --> 00:08:12,800 What was '20s numbers? 179 00:08:13,367 --> 00:08:14,767 -[sniffling] -Lost. 180 00:08:15,166 --> 00:08:16,266 How much? 181 00:08:16,266 --> 00:08:17,867 $67,000. 182 00:08:18,600 --> 00:08:20,300 Wow. 183 00:08:20,367 --> 00:08:24,867 I don't want to fail. [sniffling] Thank you. 184 00:08:26,200 --> 00:08:28,500 It's been my life for 20 years. 185 00:08:28,567 --> 00:08:30,000 I love this place, and I love the people. 186 00:08:30,000 --> 00:08:31,166 I love this place, and I love the people. 187 00:08:32,000 --> 00:08:33,400 How does that make you feel, Chris? 188 00:08:33,467 --> 00:08:34,266 I'm a fixer. 189 00:08:34,867 --> 00:08:37,700 And I, I can't fix this. 190 00:08:38,867 --> 00:08:39,767 Yeah. 191 00:08:40,500 --> 00:08:41,567 [Robert] Okay. 192 00:08:42,800 --> 00:08:44,767 What is your biggest-selling dish on your menu? 193 00:08:45,667 --> 00:08:47,200 I would say... 194 00:08:50,567 --> 00:08:53,266 ...um, I don't... 195 00:08:55,166 --> 00:08:58,667 If you're $150,000 in debt, you're losing $6,000 to $8,000 a month. 196 00:08:58,667 --> 00:09:00,000 You don't know your numbers. 197 00:09:00,000 --> 00:09:01,000 You don't know your numbers. 198 00:09:01,066 --> 00:09:02,700 I don't know how to run a restaurant. 199 00:09:02,767 --> 00:09:05,100 Okay. Well, there's a start, right? 200 00:09:06,567 --> 00:09:08,900 I'm gonna bring some people in. I wanna see a service. 201 00:09:08,967 --> 00:09:10,867 I wanna see what exactly you do 202 00:09:10,867 --> 00:09:12,567 and how you run your business. 203 00:09:12,567 --> 00:09:14,500 You let me know when you're ready, and we'll, uh... 204 00:09:15,767 --> 00:09:17,066 ...we'll go from there, right? 205 00:09:17,066 --> 00:09:19,367 -Okay. [sniffles] Thank you. -Okay. 206 00:09:19,367 --> 00:09:20,567 You're welcome. 207 00:09:20,567 --> 00:09:21,567 Nice to meet you both. 208 00:09:22,400 --> 00:09:24,500 [Leah crying] 209 00:09:25,567 --> 00:09:27,333 That was brutal. 210 00:09:27,333 --> 00:09:30,000 Knowing that you're failing is one thing, but hearing it from somebody else is hard. 211 00:09:30,000 --> 00:09:31,967 Knowing that you're failing is one thing, but hearing it from somebody else is hard. 212 00:09:33,600 --> 00:09:36,567 -[Chris] Yeah? -[Leah] Yeah. 213 00:09:37,567 --> 00:09:39,367 [sniffling] 214 00:09:39,367 --> 00:09:41,767 [Leah] I just feel like a total failure. 215 00:09:42,667 --> 00:09:44,900 [cries] 216 00:09:44,967 --> 00:09:46,600 [Roger] We need a little whisk. 217 00:09:48,667 --> 00:09:49,667 Yep, we're ready. 218 00:09:50,500 --> 00:09:52,300 [Leah] Okay, you guys can come in. 219 00:09:52,367 --> 00:09:53,600 Wherever you would like. 220 00:09:55,867 --> 00:09:57,000 Showtime. 221 00:09:57,066 --> 00:09:58,367 Go to whatever tables you can. 222 00:09:59,000 --> 00:10:00,000 Just start taking tables. 223 00:10:00,000 --> 00:10:00,400 Just start taking tables. 224 00:10:00,467 --> 00:10:01,900 How are you guys doing today? 225 00:10:01,900 --> 00:10:03,166 -[customer] Good, how are you? -[Leah] Good. What can I get you? 226 00:10:03,166 --> 00:10:04,867 I'd like the eggs, bacon, and whole wheat. 227 00:10:04,867 --> 00:10:06,367 [Leah] And what kind of toast did you want with that? 228 00:10:08,266 --> 00:10:10,100 -[customer] Can I have a Reuben omelet? -[Leah] Okay. 229 00:10:10,100 --> 00:10:11,800 Uh, a hot turkey. 230 00:10:11,867 --> 00:10:13,600 ...bacon, and toast. 231 00:10:15,400 --> 00:10:16,500 [Roger] Chicken bacon ranch wrap. 232 00:10:16,567 --> 00:10:17,700 Irish breakfast. 233 00:10:17,767 --> 00:10:19,200 Crispy chicken salad. 234 00:10:19,266 --> 00:10:21,367 [Robert] Leah sat the entire restaurant at once, 235 00:10:21,367 --> 00:10:22,467 and slammed the kitchen. 236 00:10:22,467 --> 00:10:23,533 [Roger] Excellent. 237 00:10:23,533 --> 00:10:24,800 [Robert] When I confronted her about it, 238 00:10:24,867 --> 00:10:26,767 a bigger problem comes to light. 239 00:10:26,767 --> 00:10:29,266 Leah, look what you just did to the kitchen. 240 00:10:29,266 --> 00:10:30,000 [Roger] We need more hash browns. 241 00:10:30,000 --> 00:10:30,567 [Roger] We need more hash browns. 242 00:10:30,567 --> 00:10:32,867 So why did you let everybody in at the same time? 243 00:10:34,567 --> 00:10:35,867 [Leah] I don't know. 244 00:10:35,867 --> 00:10:37,500 [Robert] Well, if you don't know, who does? 245 00:10:37,567 --> 00:10:38,467 Right. 246 00:10:42,266 --> 00:10:43,967 [Lean cries] 247 00:10:48,100 --> 00:10:49,300 [Robert] We're 10 minutes in, 248 00:10:49,367 --> 00:10:51,900 and the owner just walked out of the restaurant. 249 00:10:51,967 --> 00:10:53,567 That's a red flag. 250 00:10:53,567 --> 00:10:55,166 [Roger] Leah. Leah? 251 00:10:55,166 --> 00:10:56,233 [grumbles] 252 00:10:57,500 --> 00:11:00,000 It's a lot of overwhelming emotions right now 253 00:11:00,000 --> 00:11:00,667 It's a lot of overwhelming emotions right now 254 00:11:00,667 --> 00:11:03,100 A lot of anxiety, and... 255 00:11:04,367 --> 00:11:05,266 [sighs] 256 00:11:06,300 --> 00:11:08,467 [Robert] Why are servers making salads? 257 00:11:08,467 --> 00:11:11,467 I don't know. We've always made salads. 258 00:11:11,467 --> 00:11:13,500 So how can she serve if she's making salads? 259 00:11:16,500 --> 00:11:17,467 I don't know. 260 00:11:18,000 --> 00:11:18,867 Okay. 261 00:11:18,867 --> 00:11:20,667 I'm just asking questions. 262 00:11:20,667 --> 00:11:21,800 [Leah sniffles] 263 00:11:22,467 --> 00:11:25,567 [Leah sobs] 264 00:11:25,567 --> 00:11:26,467 [Robert] Ah. 265 00:11:26,467 --> 00:11:27,900 Leah's melting down, 266 00:11:27,967 --> 00:11:29,767 and the restaurant's left without a leader. 267 00:11:30,667 --> 00:11:31,567 [server] Leah? 268 00:11:31,567 --> 00:11:33,100 She's definitely struggling. 269 00:11:33,166 --> 00:11:35,567 They gotta pull together, and they gotta be prepared. 270 00:11:35,567 --> 00:11:36,967 It's upsetting. 271 00:11:38,600 --> 00:11:41,367 [Robert] If she can't face the problems in her business, 272 00:11:41,367 --> 00:11:42,867 there's no way we can fix them. 273 00:11:42,867 --> 00:11:43,967 Leah. 274 00:11:45,100 --> 00:11:46,867 Why do you keep going back there and crying? 275 00:11:47,800 --> 00:11:52,367 [tearfully] Because I slammed everybody. 276 00:11:52,367 --> 00:11:54,367 [Robert] When you control the flow of your business, 277 00:11:54,367 --> 00:11:56,000 you control the flow of the kitchen. 278 00:11:56,800 --> 00:11:57,967 You can't put food out, 279 00:11:57,967 --> 00:12:00,000 because you don't know how to seat the room. 280 00:12:00,000 --> 00:12:01,066 because you don't know how to seat the room. 281 00:12:01,066 --> 00:12:02,567 But you don't know that, right? 282 00:12:02,567 --> 00:12:03,500 No. 283 00:12:03,567 --> 00:12:04,367 [Robert] Okay. 284 00:12:05,000 --> 00:12:05,867 Okay. 285 00:12:06,800 --> 00:12:07,867 [sniffles] 286 00:12:09,000 --> 00:12:10,667 [sobs] 287 00:12:10,667 --> 00:12:11,767 Oh... 288 00:12:12,567 --> 00:12:14,100 Oh, my God. 289 00:12:14,166 --> 00:12:15,000 My God. 290 00:12:18,467 --> 00:12:21,100 [Leah sobs] 291 00:12:22,800 --> 00:12:25,266 [Robert] As frustrating as it is, 292 00:12:25,266 --> 00:12:26,900 you can't keep leaving the restaurant. 293 00:12:26,967 --> 00:12:29,200 I'm trying to find out information from you 294 00:12:29,266 --> 00:12:30,567 so I can help you. 295 00:12:30,567 --> 00:12:31,967 Right? That's why I'm here. 296 00:12:31,967 --> 00:12:33,133 I'm not here to beat you up. 297 00:12:33,133 --> 00:12:35,100 -I know. -I'm here to find out what you don't know. 298 00:12:36,467 --> 00:12:38,266 And it's very apparent what you don't know, 299 00:12:38,266 --> 00:12:40,000 just watching the service. 300 00:12:40,567 --> 00:12:41,700 Get back in there. 301 00:12:41,700 --> 00:12:43,900 It's not about tears anymore. It's about fixing it. 302 00:12:43,967 --> 00:12:44,867 [Leah sniffles] 303 00:12:44,867 --> 00:12:46,066 [Robert] I'm keen enough to know 304 00:12:46,066 --> 00:12:47,737 that the restaurant's biggest problem is Leah. 305 00:12:47,737 --> 00:12:48,800 that the restaurant's biggest problem is Leah. 306 00:12:49,600 --> 00:12:51,467 Uh, thank you for coming. 307 00:12:51,467 --> 00:12:53,400 You'll get a chance to come back tomorrow, 308 00:12:53,467 --> 00:12:56,467 and the restaurant won't be like this. 309 00:12:56,467 --> 00:12:58,700 She's having a hard time facing criticism, 310 00:12:58,767 --> 00:13:00,100 and unfortunately, 311 00:13:00,166 --> 00:13:02,500 there's a lot more coming her way. 312 00:13:02,567 --> 00:13:05,300 Okay, give me the Colossus, 313 00:13:05,367 --> 00:13:06,367 the Reuben, 314 00:13:06,367 --> 00:13:07,500 chorizo burger, 315 00:13:07,567 --> 00:13:08,600 a strawberry pancake, 316 00:13:08,667 --> 00:13:10,367 and a meatloaf sandwich. 317 00:13:11,567 --> 00:13:12,667 Here's this. 318 00:13:13,700 --> 00:13:14,867 [Robert] Leah! Chris! 319 00:13:14,867 --> 00:13:16,367 Come in the restaurant, please. 320 00:13:21,066 --> 00:13:22,200 Ah, one big pancake. 321 00:13:24,567 --> 00:13:26,300 A very awful pancake mix. 322 00:13:27,667 --> 00:13:29,166 We're using canned strawberries. 323 00:13:29,166 --> 00:13:31,066 Mediocre at best. 324 00:13:31,066 --> 00:13:34,000 The Colossus, in a country gravy, 325 00:13:35,500 --> 00:13:38,567 it's just a big plate of goo. 326 00:13:39,500 --> 00:13:40,867 Not a good goo, either. 327 00:13:40,867 --> 00:13:42,300 This is [chuckles] 328 00:13:42,867 --> 00:13:44,000 death by sauce. 329 00:13:44,000 --> 00:13:47,000 This is the meatloaf sandwich, I believe, right? 330 00:13:50,166 --> 00:13:51,367 It just looks awful. 331 00:13:51,367 --> 00:13:52,800 It tastes awful. 332 00:13:52,867 --> 00:13:54,700 The sauce, straight from a can, 333 00:13:54,767 --> 00:13:56,967 meatloaf that tastes like dog food. 334 00:13:57,900 --> 00:13:58,767 Reuben. 335 00:14:04,066 --> 00:14:06,100 Wow. Uh. 336 00:14:06,166 --> 00:14:08,367 We have no taste whatsoever. 337 00:14:08,367 --> 00:14:09,867 [clears throat] 338 00:14:09,867 --> 00:14:11,800 [Robert] This is the chorizo burger. 339 00:14:16,200 --> 00:14:17,737 The chorizo is so dry, 340 00:14:17,737 --> 00:14:18,266 The chorizo is so dry, 341 00:14:18,266 --> 00:14:20,066 and it doesn't have much flavor. 342 00:14:20,066 --> 00:14:21,867 The burger is overcooked. 343 00:14:21,867 --> 00:14:24,000 The bread is just soggy. 344 00:14:24,066 --> 00:14:25,100 It's just... 345 00:14:26,567 --> 00:14:27,867 I don't know how you can eat that. 346 00:14:29,166 --> 00:14:32,166 On a scale of one to ten, you're like a minus 40. 347 00:14:33,567 --> 00:14:35,700 I'm surprised you lasted this long, seriously. 348 00:14:37,100 --> 00:14:39,066 There's nothing exciting, 349 00:14:39,567 --> 00:14:40,700 original, 350 00:14:40,767 --> 00:14:42,567 or even cooked correctly. 351 00:14:43,767 --> 00:14:45,600 [tearfully] But I feel terrible now. 352 00:14:45,667 --> 00:14:46,567 [sniffles] 353 00:14:46,567 --> 00:14:47,737 And I'm not trying to be mean. 354 00:14:47,737 --> 00:14:48,266 And I'm not trying to be mean. 355 00:14:48,266 --> 00:14:49,700 Please, I am not trying to be mean. 356 00:14:49,767 --> 00:14:51,400 I just want you to realize 357 00:14:51,467 --> 00:14:53,367 this is the lowest of the low. 358 00:14:54,967 --> 00:14:56,066 All right. 359 00:14:56,066 --> 00:14:58,967 Um, can you get your profit and loss statements? 360 00:14:58,967 --> 00:15:01,100 -Does somebody have that? -[producer] Yeah, I got it with me. 361 00:15:01,166 --> 00:15:02,166 [sniffles] 362 00:15:05,767 --> 00:15:08,467 [clears throat] P&Ls tell me a big picture. 363 00:15:08,467 --> 00:15:10,467 So, if I look at 2021, 364 00:15:10,467 --> 00:15:14,166 your food cost is running, probably 50, 60%. 365 00:15:14,166 --> 00:15:16,200 So, the food costing is totally 366 00:15:16,867 --> 00:15:17,737 out of whack? 367 00:15:17,737 --> 00:15:17,767 out of whack? 368 00:15:17,767 --> 00:15:20,900 Just your labor alone, in 2021, 369 00:15:20,967 --> 00:15:23,467 was 50% of your gross revenue, 370 00:15:24,300 --> 00:15:25,300 without food costs. 371 00:15:27,200 --> 00:15:29,467 So labor, and just your overheads, 372 00:15:29,467 --> 00:15:30,767 your taxes and license fees, 373 00:15:30,767 --> 00:15:32,400 you're already bankrupt. 374 00:15:32,467 --> 00:15:34,400 All right, uh, here's what I want. 375 00:15:34,467 --> 00:15:37,000 I picked off 10 items, off the menu. 376 00:15:37,066 --> 00:15:40,800 I want to go through a little exercise with you. 377 00:15:40,867 --> 00:15:41,767 -[Chris] Sure. -[Leah] Okay. 378 00:15:41,767 --> 00:15:42,600 Okay. 379 00:15:43,367 --> 00:15:44,467 [Leah] Thank you. 380 00:15:44,467 --> 00:15:46,000 [Robert] We have a lot of work ahead of us 381 00:15:46,066 --> 00:15:47,737 if we're gonna turn this restaurant around, 382 00:15:47,737 --> 00:15:48,266 if we're gonna turn this restaurant around, 383 00:15:48,266 --> 00:15:51,400 starting with helping the owners understand sales. 384 00:15:51,467 --> 00:15:53,600 Okay, so these are the dishes, right? 385 00:15:53,667 --> 00:15:54,567 Correct. 386 00:15:54,567 --> 00:15:57,400 Put them in order of the most sold 387 00:15:57,467 --> 00:15:59,700 to the least sold, for me, 388 00:15:59,767 --> 00:16:01,567 -that you think. -[Leah] Okay. 389 00:16:01,567 --> 00:16:03,667 [Robert] Leah has no idea what she's selling 390 00:16:03,667 --> 00:16:05,066 every day in her restaurant, 391 00:16:05,066 --> 00:16:06,667 and I need her to realize 392 00:16:06,667 --> 00:16:08,767 that's costing her a lot of money, 393 00:16:08,767 --> 00:16:10,600 and sinking her business. 394 00:16:11,700 --> 00:16:13,367 This being number one. 395 00:16:17,367 --> 00:16:17,737 All right. 396 00:16:17,737 --> 00:16:18,333 All right. 397 00:16:18,367 --> 00:16:21,500 This is what you sold of those in a month. 398 00:16:22,767 --> 00:16:25,367 One, one, one, one, one, 399 00:16:25,367 --> 00:16:27,900 one, one, one, one, one. 400 00:16:28,567 --> 00:16:29,567 One a month. 401 00:16:30,767 --> 00:16:34,266 So, this is the bottom of your menu. 402 00:16:35,567 --> 00:16:37,467 So why are they still on the menu? 403 00:16:37,467 --> 00:16:38,467 It's not making any money. 404 00:16:38,500 --> 00:16:40,367 -It's just costing money to make. -Right. 405 00:16:42,200 --> 00:16:43,767 I thought we sold more of it. 406 00:16:43,767 --> 00:16:46,567 [Robert] You should know what you've purchased, 407 00:16:47,166 --> 00:16:47,737 what you've spent, 408 00:16:47,737 --> 00:16:48,767 what you've spent, 409 00:16:48,767 --> 00:16:50,200 and what you've sold. 410 00:16:50,266 --> 00:16:52,667 A few years ago, I was kind of doing some of that. 411 00:16:52,667 --> 00:16:53,800 Okay? 412 00:16:53,867 --> 00:16:55,967 Digging through that, going through the POS system, 413 00:16:55,967 --> 00:16:57,233 seeing what sold, what didn't. 414 00:16:57,266 --> 00:16:58,967 -I mean, we were running that. -Why did you stop doing that? 415 00:17:00,400 --> 00:17:03,600 'Cause I saw myself out of this after our... 416 00:17:04,400 --> 00:17:06,767 I've just not been back into it. 417 00:17:07,100 --> 00:17:08,100 Okay. 418 00:17:09,166 --> 00:17:11,467 See why it's important to tap into information 419 00:17:12,500 --> 00:17:14,400 for people and resources? 420 00:17:15,667 --> 00:17:17,166 Here endeth the first lesson. 421 00:17:18,166 --> 00:17:19,767 -[mouthing] Okay. -All right. Cool. Thank you. 422 00:17:21,266 --> 00:17:22,800 I thought I was doing okay. 423 00:17:22,867 --> 00:17:25,467 I didn't realize how bad I really am doing. 424 00:17:25,467 --> 00:17:27,767 And then I just think of all the money I lost 425 00:17:27,767 --> 00:17:28,967 because I didn't know. 426 00:17:30,300 --> 00:17:33,166 I think a lot of this is so my fault. 427 00:17:37,467 --> 00:17:40,000 All right. Let's check it out. 428 00:17:40,000 --> 00:17:41,066 Whoa! 429 00:17:41,066 --> 00:17:42,200 Wow, it's dark in here. 430 00:17:42,266 --> 00:17:43,767 Ah, gentlemen! 431 00:17:43,767 --> 00:17:46,166 [chuckling] There's so much stuff in here! 432 00:17:46,166 --> 00:17:47,737 [Robert] Welcome to Leah's Korner Kafe. 433 00:17:47,737 --> 00:17:49,100 [Robert] Welcome to Leah's Korner Kafe. 434 00:17:49,100 --> 00:17:50,567 Let's start at the beginning. 435 00:17:50,567 --> 00:17:53,467 You walk in the door, and it just goes downhill. 436 00:17:53,467 --> 00:17:54,967 So, I hate the carpet. 437 00:17:54,967 --> 00:17:56,367 -[Tom] Yeah. -[Robert] Filthy. 438 00:17:56,367 --> 00:17:57,767 I hate the tables, 439 00:17:57,767 --> 00:17:59,667 'cause I'm not a billboard for any other business... 440 00:17:59,667 --> 00:18:00,700 -Oh, yeah. -...except this one. 441 00:18:00,700 --> 00:18:03,166 I hate the different colored banquet chairs. 442 00:18:03,166 --> 00:18:05,300 I hate the knickknacks everywhere. 443 00:18:05,367 --> 00:18:07,867 -[Lynn] Oh, right. This is my worst nightmare. -[Tom] So much. 444 00:18:07,867 --> 00:18:09,367 My head's already going, "Whoo-uh!" 445 00:18:09,367 --> 00:18:10,266 [Robert] The pole. 446 00:18:10,266 --> 00:18:11,667 Obviously, it's a pole supporting 447 00:18:11,667 --> 00:18:12,600 the ceiling and the roof, 448 00:18:12,667 --> 00:18:13,667 but how can I... 449 00:18:13,667 --> 00:18:14,867 [Tom] Do we wrap it in a... 450 00:18:14,867 --> 00:18:16,133 -[Robert] Do we don't wrap it? -[Tom] Right. 451 00:18:16,166 --> 00:18:17,737 [Robert] Do we incorporate it? I don't know the answers. 452 00:18:17,737 --> 00:18:18,100 [Robert] Do we incorporate it? I don't know the answers. 453 00:18:18,166 --> 00:18:19,867 [Lynn] We gotta address that issue, because 454 00:18:19,867 --> 00:18:21,667 it's dead center of the restaurant, there's a pole. 455 00:18:21,667 --> 00:18:23,000 [Robert] I have this idea. 456 00:18:23,066 --> 00:18:26,266 How do I take the outside and bring it inside? 457 00:18:26,266 --> 00:18:27,367 [Lynn] I like where you're going with it. 458 00:18:27,367 --> 00:18:28,567 When we were driving here, 459 00:18:28,567 --> 00:18:29,967 I haven't been in this part of the world, 460 00:18:29,967 --> 00:18:31,867 I'm like, "Wow, it is really, amazingly beautiful." 461 00:18:31,867 --> 00:18:33,533 -The flowers, and the grass. -[Tom] Yes. 462 00:18:33,533 --> 00:18:35,567 [Robert] It's beautiful, and the town is beautiful. A very quaint town. 463 00:18:35,567 --> 00:18:36,533 All right, any questions? 464 00:18:36,567 --> 00:18:37,900 -No. Let's get it apart. -[Robert] All right. 465 00:18:37,900 --> 00:18:40,100 -I'll go get our gear. -Leah! Chris! Come in here, please! 466 00:18:40,166 --> 00:18:41,667 Let's go! Come on, guys! 467 00:18:41,667 --> 00:18:43,700 Let's start taking everything down. 468 00:18:43,767 --> 00:18:45,066 Everything out here, 469 00:18:45,066 --> 00:18:47,200 -[Lynn] Chairs out. -[Robert] Tables out! 470 00:18:47,266 --> 00:18:47,737 All right, sugar caddies off, salt and peppers off. 471 00:18:47,737 --> 00:18:50,000 All right, sugar caddies off, salt and peppers off. 472 00:18:51,300 --> 00:18:54,367 I feel sad, because this is what I've been. 473 00:18:55,667 --> 00:18:56,900 This is part of me. 474 00:18:58,000 --> 00:18:59,100 It's emotional. 475 00:18:59,100 --> 00:19:00,200 [Robert] Let's start moving this. 476 00:19:00,266 --> 00:19:01,166 Yeah, that's heavy. 477 00:19:01,166 --> 00:19:02,400 Take that out for me, please. 478 00:19:03,066 --> 00:19:04,100 They can go out, too. 479 00:19:04,100 --> 00:19:05,066 That can go out. 480 00:19:05,066 --> 00:19:07,166 Everybody out! Everybody out! 481 00:19:09,400 --> 00:19:10,467 Good memories? 482 00:19:10,467 --> 00:19:11,367 Good and bad. 483 00:19:11,367 --> 00:19:12,600 -Bittersweet. -Right. 484 00:19:12,667 --> 00:19:14,266 Bad memory. 485 00:19:14,266 --> 00:19:15,467 [voice shaking] Fighting with each other. 486 00:19:16,600 --> 00:19:17,737 [tearfully] A lot of fighting with each other. 487 00:19:17,737 --> 00:19:18,266 [tearfully] A lot of fighting with each other. 488 00:19:18,266 --> 00:19:19,266 [sniffles] 489 00:19:19,266 --> 00:19:20,867 [Robert] You've got to work together, 490 00:19:20,867 --> 00:19:23,367 or your business is gonna go down the tubes. 491 00:19:23,367 --> 00:19:24,266 Right? 492 00:19:24,266 --> 00:19:25,700 -Yes. -Absolutely. 493 00:19:25,767 --> 00:19:26,867 [Chris] We're gonna do everything we can 494 00:19:26,867 --> 00:19:28,500 to improve the restaurant, 495 00:19:28,567 --> 00:19:30,100 but we're gonna worry about ourselves first. 496 00:19:30,100 --> 00:19:31,700 [Robert] Good. Remember that, please, 497 00:19:31,767 --> 00:19:33,700 because if you fix this, 498 00:19:33,767 --> 00:19:35,266 this will work automatically. 499 00:19:36,100 --> 00:19:37,000 Head on out the door. 500 00:19:37,066 --> 00:19:38,000 This is the last time you'll see it 501 00:19:38,066 --> 00:19:38,900 until I give it back to you. 502 00:19:38,967 --> 00:19:39,867 -Okay? -Thank you. 503 00:19:39,867 --> 00:19:40,900 Okay. Thank you. 504 00:19:42,667 --> 00:19:44,867 Chris cares about Leah so much. 505 00:19:44,867 --> 00:19:45,934 You can see it in his eyes. 506 00:19:45,967 --> 00:19:47,737 But restaurants cause friction between families. 507 00:19:47,737 --> 00:19:48,567 But restaurants cause friction between families. 508 00:19:48,567 --> 00:19:50,700 You can see what happened with them. 509 00:19:50,767 --> 00:19:52,100 That's one problem I have. 510 00:19:52,100 --> 00:19:54,367 -The next one is to fix Leah. -[Leah blubbers] 511 00:19:54,367 --> 00:19:56,767 She's been crying, she's been leaving. 512 00:19:56,767 --> 00:19:58,700 She doesn't have any self-confidence. 513 00:19:58,767 --> 00:20:01,567 Now I have to give her self-confidence in two days. 514 00:20:01,567 --> 00:20:02,600 That's a big job. 515 00:20:02,667 --> 00:20:04,100 Even I don't know if I can do that. 516 00:20:04,166 --> 00:20:06,166 [Leah sniffles] 517 00:20:09,000 --> 00:20:10,000 [Robert] I'm in Coleman, Michigan, 518 00:20:10,066 --> 00:20:11,100 at Leah's Korner Kafe, 519 00:20:11,100 --> 00:20:12,667 where the restaurant has driven a wedge 520 00:20:12,667 --> 00:20:15,000 between Leah and Chris' marriage. 521 00:20:15,000 --> 00:20:16,867 I need to help Leah find her confidence 522 00:20:16,867 --> 00:20:19,567 to face honest criticism without melting down, 523 00:20:19,567 --> 00:20:22,300 so they can work as a team to save this restaurant. 524 00:20:22,367 --> 00:20:24,000 All right. Come over here. 525 00:20:24,066 --> 00:20:26,300 I have a little exercise. 526 00:20:26,367 --> 00:20:28,567 You two stand on this side. 527 00:20:28,567 --> 00:20:31,066 The reason I want you here, Chris, is support. 528 00:20:31,066 --> 00:20:34,800 So, my biggest concern is your low self-esteem. 529 00:20:34,867 --> 00:20:37,623 It's your nonbelief in yourself, 530 00:20:37,623 --> 00:20:38,066 It's your nonbelief in yourself, 531 00:20:38,066 --> 00:20:39,867 'cause you've got to be stronger. 532 00:20:39,867 --> 00:20:41,266 You're a business owner. 533 00:20:41,266 --> 00:20:43,166 Now you have to start to act like one. 534 00:20:43,166 --> 00:20:45,000 Pick out a color pen which you like, 535 00:20:45,066 --> 00:20:46,266 it doesn't matter. 536 00:20:46,266 --> 00:20:49,667 So, I want you to write down what you are great at, 537 00:20:49,667 --> 00:20:52,400 and that includes anything good you have done. 538 00:20:52,467 --> 00:20:54,367 It doesn't matter what it is. 539 00:20:54,367 --> 00:20:56,867 All right? And then, Chris, you can jump in any time. 540 00:20:57,367 --> 00:20:58,266 Off you go. 541 00:20:58,266 --> 00:20:59,667 Okay. [sniffles] 542 00:20:59,667 --> 00:21:02,400 [Robert] If Leah's going to appreciate her own self-worth, 543 00:21:02,467 --> 00:21:03,500 she needs to understand 544 00:21:03,567 --> 00:21:05,867 just how valuable she is to others. 545 00:21:05,867 --> 00:21:07,367 You're a good wife, mom, 546 00:21:08,166 --> 00:21:09,266 grandma. 547 00:21:09,266 --> 00:21:10,266 [Chris] Daughter. 548 00:21:10,266 --> 00:21:11,567 Opening a restaurant? 549 00:21:12,467 --> 00:21:13,600 You accomplished it, right? 550 00:21:13,667 --> 00:21:14,700 -[Leah] Yep. -[Chris] Yeah. 551 00:21:14,767 --> 00:21:16,367 So let me stop you there. 552 00:21:16,367 --> 00:21:19,400 So, here, I want you to tell what makes you a good wife, 553 00:21:19,467 --> 00:21:21,767 what makes you a good mom, what makes you a good grandma, 554 00:21:21,767 --> 00:21:23,266 what makes you a good daughter. 555 00:21:26,767 --> 00:21:28,200 You raised great kids. 556 00:21:28,266 --> 00:21:29,567 By yourself. 557 00:21:29,567 --> 00:21:30,967 [Robert] Great. So, you're a single mom. 558 00:21:30,967 --> 00:21:32,467 What makes you a good grandma? 559 00:21:32,467 --> 00:21:34,767 [Leah] I love him, and I spoil him. 560 00:21:34,767 --> 00:21:35,600 [Robert] Daughter. 561 00:21:38,467 --> 00:21:39,367 That's a great one, right? 562 00:21:39,367 --> 00:21:41,900 You take care of the employees, 563 00:21:41,967 --> 00:21:43,300 even at your own expense. 564 00:21:44,467 --> 00:21:46,367 It's getting warm out here. I'm gonna take this off. 565 00:21:46,367 --> 00:21:47,967 While you're writing, I'll take this off. 566 00:21:48,467 --> 00:21:49,600 Whew! Thanks, bro. 567 00:21:52,166 --> 00:21:53,600 [Chris] How many customers have you taken care of 568 00:21:53,667 --> 00:21:55,166 when they've been sick? 569 00:21:55,166 --> 00:21:57,800 Sent cards, taken 'em to doctors' appointments. 570 00:21:57,867 --> 00:21:59,867 Hospital? You've taken them to hospital? 571 00:21:59,867 --> 00:22:02,467 No. I was with one of 'em when he passed away. 572 00:22:02,467 --> 00:22:03,467 I was holding his hand. 573 00:22:06,066 --> 00:22:07,266 [Robert] You were his family. 574 00:22:07,266 --> 00:22:07,623 You gave somebody peace in their last moments. 575 00:22:07,623 --> 00:22:10,467 You gave somebody peace in their last moments. 576 00:22:11,266 --> 00:22:12,300 That's a huge thing. 577 00:22:13,800 --> 00:22:15,166 [sniffles] 578 00:22:17,500 --> 00:22:18,800 [Chris] You almost need a bigger board. 579 00:22:19,300 --> 00:22:20,166 [sniffles] 580 00:22:20,667 --> 00:22:22,467 [exhales] 581 00:22:22,467 --> 00:22:24,567 [Robert] That's taking care of Chris, single mom, 582 00:22:24,567 --> 00:22:26,467 grandma, opening a restaurant. 583 00:22:26,467 --> 00:22:28,367 I would say there's a lot of achievements 584 00:22:29,000 --> 00:22:30,367 and pride in this board. 585 00:22:30,367 --> 00:22:32,700 You have to focus on the positive 586 00:22:33,266 --> 00:22:34,600 and not the negative. 587 00:22:34,667 --> 00:22:36,266 It should give you strength. 588 00:22:37,567 --> 00:22:37,623 It should give you happiness. 589 00:22:37,623 --> 00:22:39,367 It should give you happiness. 590 00:22:40,200 --> 00:22:41,600 It should give you hope. 591 00:22:43,100 --> 00:22:44,266 You're a good person. 592 00:22:44,266 --> 00:22:45,166 I know that. 593 00:22:45,166 --> 00:22:46,567 And what you wrote. 594 00:22:46,567 --> 00:22:48,600 So why are we so negative? 595 00:22:48,667 --> 00:22:49,634 I don't know. 596 00:22:49,634 --> 00:22:51,467 I don't think that I saw all of these things. 597 00:22:51,467 --> 00:22:53,767 I just saw all the struggle, 598 00:22:53,767 --> 00:22:56,166 instead of all the positive. 599 00:22:56,166 --> 00:22:58,266 Every time you get despondent, 600 00:22:59,000 --> 00:23:00,667 or you second-guess yourself, 601 00:23:01,667 --> 00:23:03,667 take a picture of this board. 602 00:23:03,667 --> 00:23:05,100 These are huge accomplishments. 603 00:23:06,266 --> 00:23:07,623 Who was the person that called me for help? 604 00:23:07,623 --> 00:23:08,100 Who was the person that called me for help? 605 00:23:09,367 --> 00:23:10,233 Me. 606 00:23:10,266 --> 00:23:12,567 I didn't even know that he did this. 607 00:23:12,567 --> 00:23:14,500 I did not know that he did any of this. 608 00:23:14,567 --> 00:23:16,200 He... 609 00:23:16,266 --> 00:23:19,166 He loves me so much, and wants to help, 610 00:23:19,166 --> 00:23:20,367 and I wasn't letting him. 611 00:23:21,467 --> 00:23:23,700 You talk about a deep layer of love, 612 00:23:23,767 --> 00:23:25,300 that's really special. 613 00:23:25,367 --> 00:23:26,667 Yeah. 614 00:23:26,667 --> 00:23:28,166 -[Robert] Do you have a phone with you? -[Leah] Yes. 615 00:23:28,166 --> 00:23:30,367 Chris, stand on this side next to it. 616 00:23:30,367 --> 00:23:31,467 Get in there with him. 617 00:23:31,500 --> 00:23:33,567 Robert gave me a lot of good things to think about, 618 00:23:33,567 --> 00:23:35,567 and he showed me a lot of positives 619 00:23:35,567 --> 00:23:36,900 that I don't see in myself, 620 00:23:36,967 --> 00:23:37,623 and I needed to hear it. 621 00:23:37,623 --> 00:23:38,567 and I needed to hear it. 622 00:23:38,567 --> 00:23:41,367 [camera shutter clicking] 623 00:23:41,367 --> 00:23:43,700 Let's talk about some homework. 624 00:23:43,767 --> 00:23:46,867 Leah, there's a power in thinking. 625 00:23:46,867 --> 00:23:49,467 When you go home tonight, focus on the positive, 626 00:23:49,467 --> 00:23:51,100 and then let that permeate 627 00:23:51,166 --> 00:23:53,266 that not everything you have done is negative. 628 00:23:53,266 --> 00:23:54,200 -Okay. -[Robert] Okay? 629 00:23:54,266 --> 00:23:55,900 The second thing is, 630 00:23:55,967 --> 00:23:58,166 if there is a role for you, Chris, 631 00:23:58,667 --> 00:24:00,400 what would that role be? 632 00:24:00,467 --> 00:24:03,767 Then, Chris, I want you to write Leah 633 00:24:03,767 --> 00:24:05,100 how you feel about her, 634 00:24:05,166 --> 00:24:07,623 and the same for you with Chris. 635 00:24:07,623 --> 00:24:08,100 and the same for you with Chris. 636 00:24:08,100 --> 00:24:09,000 Okay? 637 00:24:09,000 --> 00:24:10,767 -[Leah] Okay. -[Chris] All right. 638 00:24:10,767 --> 00:24:12,467 [Robert] Enjoy each other's company tonight, 639 00:24:12,467 --> 00:24:14,700 -and then do your homework separately. -[Leah chuckling] Okay. 640 00:24:14,767 --> 00:24:16,100 -Thanks. -[both] Thank you. 641 00:24:16,166 --> 00:24:19,600 I know that I need to be strong and tough, 642 00:24:19,667 --> 00:24:22,300 and I need to change to succeed, 643 00:24:22,367 --> 00:24:23,900 but I know I can be better. 644 00:24:23,967 --> 00:24:25,500 I can totally be better. 645 00:24:30,800 --> 00:24:32,100 [Tom] We're gonna keep going. 646 00:24:36,266 --> 00:24:37,623 What do you think of this, Tom? 647 00:24:37,623 --> 00:24:38,066 What do you think of this, Tom? 648 00:24:38,066 --> 00:24:39,567 -Hey! -[Lynn] Good afternoon! 649 00:24:39,567 --> 00:24:40,467 -Hi, Robert! -How are we doing? 650 00:24:40,467 --> 00:24:41,767 -Uh... -Whew! 651 00:24:41,767 --> 00:24:42,800 -[chuckles] -[Robert] It looks different. 652 00:24:42,800 --> 00:24:44,066 -[Lynn] Oh, good. -[Tom] It's working, right? 653 00:24:44,066 --> 00:24:45,367 Um, I don't know if it's good different, 654 00:24:45,367 --> 00:24:46,867 but it's different, right? 655 00:24:46,867 --> 00:24:49,967 So what are we thinking, an overall kind of... 656 00:24:49,967 --> 00:24:53,800 [Lynn] The plan is to turn Leah's Korner Kafe inside out, 657 00:24:53,867 --> 00:24:55,166 so the first thing I'm gonna do 658 00:24:55,166 --> 00:24:57,000 is enclose the existing counter, 659 00:24:57,066 --> 00:24:58,600 and create a barn, 660 00:24:58,667 --> 00:25:01,367 complete with corrugated roof and sliding doors. 661 00:25:01,367 --> 00:25:03,367 On the main wall, I'm gonna add a picket fence, 662 00:25:03,367 --> 00:25:06,600 and a new mural of wildflowers to brighten the space. 663 00:25:06,667 --> 00:25:07,623 The walls are gonna be 664 00:25:07,623 --> 00:25:07,734 The walls are gonna be 665 00:25:07,734 --> 00:25:09,467 all about feeling like you're outdoors, 666 00:25:09,467 --> 00:25:11,600 so I'm bringing in two different shades of green. 667 00:25:11,667 --> 00:25:14,300 New flooring and all-new tables and chairs 668 00:25:14,367 --> 00:25:15,667 will complete the space. 669 00:25:15,667 --> 00:25:17,467 This is gonna be all about color, 670 00:25:17,467 --> 00:25:19,767 so we're gonna use two different color greens, 671 00:25:19,767 --> 00:25:21,000 one that would be darker, 672 00:25:21,000 --> 00:25:23,367 like the fields of grass which we're surrounded by... 673 00:25:23,367 --> 00:25:24,500 -Okay. -[Lynn] ...and one that's lighter, 674 00:25:24,567 --> 00:25:26,367 to kind of make the space feel bigger. 675 00:25:26,367 --> 00:25:28,767 -Then, on this wall, we're gonna do blue. -[Robert] Okay. 676 00:25:28,767 --> 00:25:30,667 By bringing that vibe with the barn in, 677 00:25:30,667 --> 00:25:32,867 you're gonna hide the service station, 678 00:25:32,867 --> 00:25:35,867 -the cruddy-looking kitchen, right? -[Lynn] Everything. 679 00:25:35,867 --> 00:25:37,600 [Robert] Okay. Great. Awesome, guys. 680 00:25:37,667 --> 00:25:38,600 -Thanks. -[Tom] See you later. 681 00:25:38,667 --> 00:25:39,467 Thanks, Robert. 682 00:25:40,767 --> 00:25:42,467 So, it's the end of Day 1, 683 00:25:42,467 --> 00:25:43,767 and it's been a pretty long day. 684 00:25:43,767 --> 00:25:45,066 My biggest fear 685 00:25:45,066 --> 00:25:47,166 and my biggest challenge, at the same time, 686 00:25:47,166 --> 00:25:49,100 is, can Leah change? 687 00:25:49,166 --> 00:25:50,467 Can she be confident? 688 00:25:50,467 --> 00:25:54,100 I truly believe that if Leah can be strong, 689 00:25:54,166 --> 00:25:55,900 this restaurant will work. 690 00:25:55,967 --> 00:25:57,367 If she can't, 691 00:25:57,367 --> 00:25:58,900 it will fail miserably. 692 00:26:02,767 --> 00:26:05,000 [Robert] It's Day 2 at Leah's Korner Kafe. 693 00:26:05,000 --> 00:26:06,867 Leah made a lot of progress yesterday 694 00:26:06,867 --> 00:26:08,567 finding her self-confidence, 695 00:26:08,567 --> 00:26:10,000 but if she can't translate that 696 00:26:10,000 --> 00:26:11,867 into working as a team with Chris, 697 00:26:11,867 --> 00:26:14,600 then their restaurant, and their relationship, 698 00:26:14,667 --> 00:26:15,567 may collapse. 699 00:26:16,066 --> 00:26:16,967 Good morning. 700 00:26:16,967 --> 00:26:18,000 [both] Good morning. 701 00:26:20,567 --> 00:26:22,200 [Robert] I gave you some homework last night. 702 00:26:22,266 --> 00:26:23,166 Chris, let's start with you. 703 00:26:23,166 --> 00:26:24,266 What is your role? 704 00:26:24,266 --> 00:26:26,800 The first thing was for to help track and chart 705 00:26:26,867 --> 00:26:28,266 what's selling, what's not working, 706 00:26:28,266 --> 00:26:29,200 what is working, 707 00:26:29,266 --> 00:26:30,667 the hours that are working and not working. 708 00:26:30,667 --> 00:26:31,393 To help with menu ideas, 709 00:26:31,393 --> 00:26:32,367 To help with menu ideas, 710 00:26:32,367 --> 00:26:34,867 and standard operations that we're gonna follow. 711 00:26:34,867 --> 00:26:38,266 That's my thoughts on what I could, 712 00:26:38,266 --> 00:26:40,700 and would be willing to help with, and be able to do, 713 00:26:40,767 --> 00:26:43,200 but we've got to be able to work together to do that. 714 00:26:43,266 --> 00:26:45,000 We'd have to be open-minded. All right? 715 00:26:46,600 --> 00:26:50,100 My mind is more open to that now. 716 00:26:51,166 --> 00:26:53,400 The board, it was so important. 717 00:26:53,467 --> 00:26:57,266 I saw a lot of positives in me, 718 00:26:57,266 --> 00:27:00,200 and that's what I need to focus on. 719 00:27:00,266 --> 00:27:01,393 And I want Chris to help me with the restaurant, 720 00:27:01,393 --> 00:27:03,266 And I want Chris to help me with the restaurant, 721 00:27:03,266 --> 00:27:06,200 and I want Chris to feel like the restaurant is his, too. 722 00:27:06,266 --> 00:27:08,567 And I didn't ever allow that before. 723 00:27:08,567 --> 00:27:10,600 We need to be united in everything. 724 00:27:11,166 --> 00:27:12,400 This doesn't fail. 725 00:27:13,300 --> 00:27:15,600 This doesn't fail, no matter what. 726 00:27:15,667 --> 00:27:18,767 We're a team, and I need help to succeed. 727 00:27:18,767 --> 00:27:20,467 I feel confident, 728 00:27:20,467 --> 00:27:22,767 and I'm ready to conquer all of this. 729 00:27:25,200 --> 00:27:26,266 [Robert] Good. All right. 730 00:27:26,266 --> 00:27:27,567 So, the last piece of homework 731 00:27:28,166 --> 00:27:29,600 was 732 00:27:29,667 --> 00:27:31,393 Leah to write Chris, Chris to write Leah. 733 00:27:31,393 --> 00:27:32,000 Leah to write Chris, Chris to write Leah. 734 00:27:32,066 --> 00:27:34,066 so he's there. 735 00:27:34,066 --> 00:27:35,767 [Leah] Okay. 736 00:27:35,767 --> 00:27:37,867 [reading] "Christopher, you mean the world to me. 737 00:27:37,867 --> 00:27:39,600 You have shown me depths of love 738 00:27:39,667 --> 00:27:41,700 that I never knew were possible. 739 00:27:41,767 --> 00:27:44,266 [voice shaking] I admire you and I respect you. 740 00:27:44,266 --> 00:27:47,867 I appreciate all the hard work you put into supporting us. 741 00:27:47,867 --> 00:27:49,266 [sniffles] I want you to know 742 00:27:49,266 --> 00:27:51,867 that I love you for so many reasons. 743 00:27:51,867 --> 00:27:53,266 [tearfully] For never giving up on me, 744 00:27:53,266 --> 00:27:55,900 for believing in me when I couldn't believe in myself. 745 00:27:55,967 --> 00:27:57,467 I love us as a team. 746 00:27:57,467 --> 00:27:58,800 I love you so much. 747 00:27:58,867 --> 00:28:00,767 You are my knight in shining armor." 748 00:28:00,767 --> 00:28:01,393 [cries] 749 00:28:01,393 --> 00:28:02,066 [cries] 750 00:28:04,467 --> 00:28:05,367 Good. 751 00:28:07,700 --> 00:28:08,800 [reading] "I love you for your heart, 752 00:28:08,867 --> 00:28:09,900 which is always giving, 753 00:28:09,967 --> 00:28:11,467 and full of genuine love for others. 754 00:28:12,166 --> 00:28:13,266 I love you for your strength. 755 00:28:13,266 --> 00:28:14,467 So many times you could give up, 756 00:28:14,467 --> 00:28:15,667 but you never did, 757 00:28:15,667 --> 00:28:16,867 and never do. 758 00:28:16,867 --> 00:28:18,567 I love that you have endured so much, 759 00:28:18,567 --> 00:28:20,900 but would endure even more to help others. 760 00:28:20,967 --> 00:28:22,600 I thank God every day for you, 761 00:28:22,667 --> 00:28:26,000 and I know that you truly are a blessing from Him, to me, 762 00:28:26,000 --> 00:28:27,000 and always will be." 763 00:28:28,066 --> 00:28:29,867 [sniffling] I love you. 764 00:28:29,867 --> 00:28:31,000 I love you. 765 00:28:31,000 --> 00:28:31,393 [kisses] 766 00:28:31,393 --> 00:28:31,967 [kisses] 767 00:28:33,166 --> 00:28:34,467 She looks a lot happier today. 768 00:28:34,467 --> 00:28:36,166 She is happier today. 769 00:28:36,166 --> 00:28:38,000 [Robert] A lot happier. Good. 770 00:28:38,600 --> 00:28:40,000 My question is 771 00:28:40,000 --> 00:28:42,000 are you ready to take this on full force? 772 00:28:42,000 --> 00:28:43,000 Absolutely. 773 00:28:44,367 --> 00:28:45,367 Absolutely. 774 00:28:45,367 --> 00:28:46,867 It's a really exciting day today. 775 00:28:46,867 --> 00:28:49,000 All right, good hustle. Good job on your homework. 776 00:28:49,000 --> 00:28:51,166 [Leah] I feel like I forgot about my accomplishments, 777 00:28:51,166 --> 00:28:53,667 and I kind of forgot about the people 778 00:28:53,667 --> 00:28:56,066 who really have my back and who really care about me. 779 00:28:56,066 --> 00:28:59,667 I'm ready for the challenge, but I can't promise no tears. 780 00:28:59,667 --> 00:29:00,700 [chuckles] 781 00:29:07,367 --> 00:29:08,300 [Robert] Good morning! 782 00:29:08,367 --> 00:29:09,200 -Oh! -[Tom] Oh, good morning! 783 00:29:09,266 --> 00:29:10,300 [Lynn] Hey, hey! 784 00:29:10,367 --> 00:29:11,300 Is it morning? 785 00:29:11,367 --> 00:29:12,200 Wow, it's morning. [chuckles] 786 00:29:12,266 --> 00:29:13,900 Let's talk about the wall. 787 00:29:13,967 --> 00:29:15,767 [Lynn] You can see the wildflower mural, 788 00:29:15,767 --> 00:29:18,166 which really, as we were driving to this restaurant, 789 00:29:18,166 --> 00:29:19,500 this is kind of what you see, 790 00:29:19,567 --> 00:29:21,467 so we did an artistic version of it, 791 00:29:21,467 --> 00:29:22,867 and then Tom and I are just starting to talk 792 00:29:22,867 --> 00:29:25,467 about the picket fences, which will go up here, 793 00:29:25,467 --> 00:29:27,800 and then we'll have light behind there, and light the mural. 794 00:29:27,867 --> 00:29:29,400 [Robert] I love the fence, 795 00:29:29,400 --> 00:29:31,393 -but what I don't like is it looks dirty. -Oh, because we weathered it. 796 00:29:31,393 --> 00:29:33,000 -but what I don't like is it looks dirty. -Oh, because we weathered it. 797 00:29:33,000 --> 00:29:34,100 What, you wanted to leave 'em white? 798 00:29:34,100 --> 00:29:35,867 -I wanted white. -Oh. 799 00:29:35,867 --> 00:29:38,567 -Listen, I want "beautiful picket fence." -[Lynn] It's easy. 800 00:29:38,567 --> 00:29:40,066 -That's an easy fix. -Yeah. 801 00:29:40,066 --> 00:29:42,300 [Robert] So, take me through the building. 802 00:29:42,367 --> 00:29:44,166 The counter's still there, 803 00:29:44,166 --> 00:29:46,300 but it would be a service area that's hidden, right? 804 00:29:46,367 --> 00:29:50,000 Right. Lynn got these great metal sliding doors, 805 00:29:50,000 --> 00:29:51,467 these big doors, kind of like what we-- 806 00:29:51,467 --> 00:29:53,367 -It's like horse barn doors, almost. -Exactly. 807 00:29:53,367 --> 00:29:55,300 So, we're gonna put them on either side of the window, 808 00:29:55,367 --> 00:29:57,200 and then this gets a metal roof, 809 00:29:57,266 --> 00:29:59,567 that goes right from here and sticks out a little bit, 810 00:29:59,567 --> 00:30:01,000 so it continues the whole way 811 00:30:01,066 --> 00:30:01,393 from end to end, one solid metal roof. 812 00:30:01,393 --> 00:30:02,900 from end to end, one solid metal roof. 813 00:30:02,967 --> 00:30:05,400 All right, so, yes, the elephant in the room. 814 00:30:05,467 --> 00:30:07,100 The structural column. 815 00:30:07,100 --> 00:30:08,400 So, here's what we came up with. 816 00:30:08,467 --> 00:30:10,200 That's gonna be a vintage telephone pole 817 00:30:10,266 --> 00:30:11,667 -with the wires that go across. -You want me to show him? 818 00:30:11,667 --> 00:30:13,700 What do you mean, "a vintage telephone pole?" 819 00:30:13,767 --> 00:30:15,800 It's gonna have the old glass conductors. 820 00:30:15,867 --> 00:30:17,400 This thing, 821 00:30:17,467 --> 00:30:18,867 and there's gonna be conductors and wires 822 00:30:18,867 --> 00:30:20,667 -running through this place, somehow. -Run through the wall, 823 00:30:20,667 --> 00:30:22,400 -run through there, and down. -I love, you know... 824 00:30:22,467 --> 00:30:25,667 That's great. I would never have figured that out. 825 00:30:25,667 --> 00:30:27,066 -Well, that makes two of us. -Yeah. 826 00:30:27,100 --> 00:30:28,567 -'Cause I haven't figured it out, either. -I came up with this! 827 00:30:28,567 --> 00:30:30,166 -[laughs] -[Lynn] And then I gave it right to him, 828 00:30:30,166 --> 00:30:31,393 and said, "Tom, figure it out. 829 00:30:31,393 --> 00:30:31,867 and said, "Tom, figure it out. 830 00:30:31,867 --> 00:30:33,000 -Make it look cool." -Yeah. 831 00:30:33,000 --> 00:30:34,367 I'm trying to figure it out right now, 832 00:30:34,367 --> 00:30:35,567 and I have no idea how I'm gonna do it. 833 00:30:35,567 --> 00:30:37,166 -All right, cool. -[Lynn] Cool, okay. 834 00:30:37,166 --> 00:30:38,100 -I love that. -[Tom] That's the deal. 835 00:30:38,100 --> 00:30:39,266 -We'll catch you in a bit. -All right. 836 00:30:39,266 --> 00:30:40,767 -We'll get these painted white. -[Robert] Thank you. 837 00:30:41,700 --> 00:30:43,567 Now that Leah and Chris are a team again, 838 00:30:43,567 --> 00:30:45,000 the real work begins. 839 00:30:45,066 --> 00:30:46,467 I need to teach them 840 00:30:46,467 --> 00:30:48,767 how to calculate and control costs 841 00:30:48,767 --> 00:30:50,467 if they're going to succeed. 842 00:30:51,166 --> 00:30:52,667 Ah, okay. 843 00:30:52,667 --> 00:30:55,100 Taking a simple recipe, pancakes. 844 00:30:55,100 --> 00:30:56,567 Yeah. 845 00:30:56,567 --> 00:30:58,100 [Robert] Well, let's start with the basics, 846 00:30:58,100 --> 00:30:59,767 the recipe for this pancake. 847 00:31:00,667 --> 00:31:01,393 Five pounds pancake mix, 848 00:31:01,393 --> 00:31:02,300 Five pounds pancake mix, 849 00:31:02,367 --> 00:31:04,066 eleven and a half cups buttermilk, 850 00:31:04,066 --> 00:31:05,200 three eggs, 851 00:31:05,266 --> 00:31:07,100 a couple of ounces of syrup, 852 00:31:07,166 --> 00:31:08,600 a half ounce of butter. 853 00:31:08,667 --> 00:31:11,166 The cost for me, just ingredients, 854 00:31:11,166 --> 00:31:12,467 $2.52. 855 00:31:12,467 --> 00:31:14,700 A third of our plate cost is food, 856 00:31:14,767 --> 00:31:16,266 a third is labor, a third is overhead. 857 00:31:16,266 --> 00:31:17,467 What does that mean to you? 858 00:31:17,467 --> 00:31:21,567 Cost times three equals selling price. 859 00:31:21,567 --> 00:31:25,667 $2.52 times three was my number. 860 00:31:26,266 --> 00:31:27,266 [Leah] $7.56. 861 00:31:27,266 --> 00:31:28,667 [Chris] $7.56. 862 00:31:28,667 --> 00:31:30,867 [Robert] So, I've already covered my costs, 863 00:31:30,867 --> 00:31:31,393 so anything over $7.56 864 00:31:31,393 --> 00:31:34,300 so anything over $7.56 865 00:31:34,367 --> 00:31:35,567 is bonus. 866 00:31:35,567 --> 00:31:38,700 I don't want you to just cover your costs. 867 00:31:38,767 --> 00:31:40,066 I want you to make money. 868 00:31:40,066 --> 00:31:41,400 Us too. 869 00:31:41,467 --> 00:31:42,300 Now the fun part. 870 00:31:42,367 --> 00:31:43,667 Labor. 871 00:31:43,667 --> 00:31:45,900 Because this, remember, was 50%. 872 00:31:47,000 --> 00:31:52,867 Pen. So, write down your revenue is $1,800 today. 873 00:31:53,467 --> 00:31:54,300 All right. 874 00:31:55,000 --> 00:31:57,700 Your staffing is four people, 875 00:31:57,767 --> 00:32:01,393 times, let's say, $17 an hour, 876 00:32:01,393 --> 00:32:02,266 times, let's say, $17 an hour, 877 00:32:02,266 --> 00:32:04,667 times eight hours, because that's the average shift. 878 00:32:04,667 --> 00:32:06,867 -Yeah. -That gives me $544. 879 00:32:06,867 --> 00:32:08,300 So, you take this, 880 00:32:08,367 --> 00:32:10,800 -and divide it into the revenue. -[Leah] Okay. 881 00:32:10,867 --> 00:32:11,867 [Robert] 30%. 882 00:32:12,300 --> 00:32:13,433 So that is good, 883 00:32:13,467 --> 00:32:15,600 -because that's less than 33 and a third. -Right. 884 00:32:15,667 --> 00:32:17,200 [Leah] I never knew how to do this. 885 00:32:17,266 --> 00:32:18,166 But now you do. 886 00:32:18,166 --> 00:32:19,100 -Okay? -Okay. 887 00:32:19,166 --> 00:32:20,166 -All right. -Thank you. 888 00:32:20,166 --> 00:32:22,000 -Simple! -[Chris] Good deal. 889 00:32:22,066 --> 00:32:25,000 I really wanna kick myself, because there's a total reason 890 00:32:25,066 --> 00:32:26,166 why I haven't been making money. 891 00:32:26,166 --> 00:32:27,867 Now that I know the formula, 892 00:32:28,500 --> 00:32:29,367 I got it. 893 00:32:32,900 --> 00:32:33,967 [Robert] I'm at 894 00:32:33,967 --> 00:32:35,100 Leah's Korner Kafe in Coleman, Michigan. 895 00:32:35,166 --> 00:32:36,567 They've made a lot of progress, 896 00:32:36,567 --> 00:32:39,600 turning their restaurant and their relationship around. 897 00:32:39,667 --> 00:32:42,467 It's time to give them a big menu upgrade. 898 00:32:42,467 --> 00:32:45,367 All right, so this is my favorite moment. 899 00:32:45,367 --> 00:32:48,000 So, we're gonna start with the Drunken Pork Chop, 900 00:32:48,066 --> 00:32:50,467 with whiskey mustard glaze. 901 00:32:50,467 --> 00:32:52,066 All right, let's start with the pork chop. 902 00:32:52,066 --> 00:32:53,667 It's been out at room temperature 903 00:32:53,667 --> 00:32:54,600 for about an hour. 904 00:32:54,667 --> 00:32:55,967 Salt, pepper. 905 00:32:55,967 --> 00:32:58,166 In the meantime, I've got mashed potatoes. 906 00:32:58,166 --> 00:32:59,967 I've got cheddar cheese in here. 907 00:32:59,967 --> 00:33:02,492 I'm gonna start with garlic, bacon, peppers, and onions. 908 00:33:02,492 --> 00:33:03,266 I'm gonna start with garlic, bacon, peppers, and onions. 909 00:33:03,266 --> 00:33:04,600 They've just been sauteed, 910 00:33:04,667 --> 00:33:05,667 'cause then I'm gonna add spinach. 911 00:33:05,700 --> 00:33:07,867 Just gonna wilt it. Watch what happens. 912 00:33:09,567 --> 00:33:12,200 All right, so we'll start with the potatoes. 913 00:33:12,266 --> 00:33:15,200 Spinach, bacon, peppers, onions, garlic. 914 00:33:15,266 --> 00:33:17,467 [all chuckling] 915 00:33:17,467 --> 00:33:19,200 [Robert] A whiskey mustard glazed pork chop. 916 00:33:19,266 --> 00:33:21,367 I've got a gorgonzola sauce. 917 00:33:21,367 --> 00:33:23,567 A little scallion, for texture and color. 918 00:33:23,567 --> 00:33:25,400 There's a pork chop. Dig in to it. 919 00:33:28,867 --> 00:33:29,767 [Chris] Oh, man! 920 00:33:29,767 --> 00:33:30,867 Wow! 921 00:33:30,867 --> 00:33:32,492 -Delicious. -That is so good! 922 00:33:32,492 --> 00:33:33,700 -Delicious. -That is so good! 923 00:33:33,767 --> 00:33:37,166 [Robert] That pork chop cost us $3.21 to make, 924 00:33:37,166 --> 00:33:40,000 -and we're selling it for $17. -[Chris] There you go! 925 00:33:40,066 --> 00:33:44,066 -[Robert] So there's $13.79 in our pocket. -[Chris] Yeah! 926 00:33:44,066 --> 00:33:45,467 You can sell that all day long. 927 00:33:46,400 --> 00:33:47,367 All day. 928 00:33:47,367 --> 00:33:48,767 So, the next dish I want to show you 929 00:33:48,767 --> 00:33:50,500 is something very different. 930 00:33:50,567 --> 00:33:53,066 Remember, you said try the Reuben you gave me, 931 00:33:53,066 --> 00:33:55,266 and everything was canned and "Nah." 932 00:33:55,266 --> 00:33:57,266 We're going to make a Red Beet Reuben. 933 00:33:57,266 --> 00:34:01,100 It's a vegetarian dish that is spectacular. 934 00:34:01,166 --> 00:34:02,467 All right, it starts with a little oil. 935 00:34:02,467 --> 00:34:02,492 I'm gonna take a couple of bits of butter, 936 00:34:02,492 --> 00:34:04,066 I'm gonna take a couple of bits of butter, 937 00:34:04,066 --> 00:34:06,200 take a nice piece of marble rye bread, 938 00:34:06,266 --> 00:34:07,567 and I want to crisp that up a bit. 939 00:34:07,567 --> 00:34:09,867 I'm gonna drop some fries down in the fryer. 940 00:34:09,867 --> 00:34:11,200 Here's wherein comes the fun part. 941 00:34:11,266 --> 00:34:13,100 Here I've got braised red cabbage 942 00:34:13,166 --> 00:34:15,000 that's been chopped up. It's got vinegar in it. 943 00:34:15,066 --> 00:34:15,900 Fries. 944 00:34:15,967 --> 00:34:18,266 [Chris] Whoo-hoo! [laughs] 945 00:34:18,266 --> 00:34:19,467 [Robert] Roasted beets, 946 00:34:19,467 --> 00:34:21,100 just with a little seasoning on them. Salt, pepper. 947 00:34:21,100 --> 00:34:22,100 You can do it with any cheese. 948 00:34:22,166 --> 00:34:23,467 I've got cheddar here. 949 00:34:23,467 --> 00:34:26,100 And let that just melt for a minute, warm through. 950 00:34:26,166 --> 00:34:28,967 I've just taken the components of that Reuben 951 00:34:28,967 --> 00:34:31,567 -and created something totally different from it. -[Chris] Looks good. 952 00:34:31,567 --> 00:34:32,492 [Robert] Mustard aioli goes over the top. 953 00:34:32,492 --> 00:34:33,767 [Robert] Mustard aioli goes over the top. 954 00:34:33,767 --> 00:34:34,867 A little chive. 955 00:34:34,867 --> 00:34:37,367 So, dig in. Knife or fork. Help yourself. 956 00:34:41,867 --> 00:34:44,000 Beautiful. It's delicious. 957 00:34:44,000 --> 00:34:45,133 It's so god. 958 00:34:45,133 --> 00:34:48,667 [Robert] That Reuben cost me $2.44 to make. 959 00:34:48,667 --> 00:34:50,667 We're going to sell it for $12, 960 00:34:50,667 --> 00:34:54,300 -putting in your pocket $9.56. -[Chris] Yep. 961 00:34:54,367 --> 00:34:56,867 If you're a vegetarian, you can eat this. 962 00:34:56,867 --> 00:34:58,100 If I'm not, I'd eat it. 963 00:34:58,100 --> 00:34:59,300 -That's delicious. -[Robert] Right. 964 00:34:59,300 --> 00:35:00,867 -[Leah] Right. -All right, so we'll do one more dish. 965 00:35:00,867 --> 00:35:02,492 And that is the Pig Mac. 966 00:35:02,492 --> 00:35:02,767 And that is the Pig Mac. 967 00:35:02,767 --> 00:35:05,867 So, yesterday if you remember, you made me a chorizo burger. 968 00:35:05,867 --> 00:35:07,767 I couldn't pick it up. It was over cooked. 969 00:35:07,767 --> 00:35:09,767 Okay, we're gonna toast our bun. 970 00:35:09,767 --> 00:35:12,967 Raised pulled pork. A little vinegar. Warm that up. 971 00:35:12,967 --> 00:35:14,300 Okay, so... 972 00:35:15,000 --> 00:35:16,800 Fries. A brioche bun 973 00:35:16,867 --> 00:35:19,266 with a homemade thousand island dressing. 974 00:35:19,266 --> 00:35:22,467 Pulled pork, sliced tomatoes, pickles, 975 00:35:22,467 --> 00:35:24,266 and a touch of shredded lettuce. 976 00:35:24,266 --> 00:35:26,600 Go for it. Just get messy. 977 00:35:31,000 --> 00:35:32,266 It is so good. 978 00:35:32,266 --> 00:35:32,492 [Robert] The Pig Mac cost us $2.70. 979 00:35:32,492 --> 00:35:35,567 [Robert] The Pig Mac cost us $2.70. 980 00:35:35,567 --> 00:35:37,000 We're gonna sell it for $14.00. 981 00:35:37,000 --> 00:35:41,400 That gives us a 19% food cost. That's $11.30 in your pocket. 982 00:35:41,467 --> 00:35:43,000 Just smile and be happy. 983 00:35:43,066 --> 00:35:44,100 All right. I'll check in with design team. 984 00:35:44,100 --> 00:35:45,000 I'll catch you in a bit. 985 00:35:45,066 --> 00:35:46,467 -[Chris] Thank you. -Thanks. 986 00:35:51,700 --> 00:35:53,467 [man] There's an electrical pole in the middle of the restaurant. 987 00:35:53,467 --> 00:35:56,500 Oh, yes, mama. 988 00:35:56,567 --> 00:35:58,767 Remember, I'm trying to open the restaurant by 6:00 but, uh, 989 00:35:58,767 --> 00:36:02,266 my biggest fear right now is time. 990 00:36:02,266 --> 00:36:02,492 Because paint takes time to dry. 991 00:36:02,492 --> 00:36:04,500 Because paint takes time to dry. 992 00:36:04,567 --> 00:36:07,300 Hey, guys. Let's all picking up the pace a little bit, huh? 993 00:36:07,367 --> 00:36:09,800 Right now, everywhere is wet, so, hey. 994 00:36:09,867 --> 00:36:11,166 We'll have to wait and see. 995 00:36:11,166 --> 00:36:12,400 Let's move. We got to be faster. 996 00:36:12,467 --> 00:36:13,867 Let's sweep that whole place. 997 00:36:13,867 --> 00:36:15,967 Sweep, everything has to be swept there. 998 00:36:18,066 --> 00:36:19,400 All right, let's get tables in. 999 00:36:19,467 --> 00:36:21,000 [man] Now we can start bringing chairs. 1000 00:36:21,066 --> 00:36:22,567 [Robert] Let's go, guys. Don't have all day. 1001 00:36:22,567 --> 00:36:25,300 -[man] All right, we can start setting these. -[Robert] Let's go! 1002 00:36:25,367 --> 00:36:27,767 I don't have all day. I've got a restaurant to open. 1003 00:36:28,600 --> 00:36:31,166 All right, let's go. Everybody out. 1004 00:36:31,166 --> 00:36:32,492 So, right now. Finishing touches. Everybody's out. 1005 00:36:32,492 --> 00:36:33,667 So, right now. Finishing touches. Everybody's out. 1006 00:36:33,667 --> 00:36:35,867 Now it's time for them to see their brand new restaurant. 1007 00:36:35,867 --> 00:36:38,367 I've got to tell you, this is outrageous. 1008 00:36:40,967 --> 00:36:43,567 [Chris] From yesterday to today, everything changed for me. 1009 00:36:43,567 --> 00:36:45,867 It's a new adventure. It's a new start. 1010 00:36:45,867 --> 00:36:48,000 I'm looking ahead to the future, but... 1011 00:36:48,000 --> 00:36:51,066 at the end of the day, the biggest change is with Leah. 1012 00:36:51,066 --> 00:36:55,100 I feel hopeful. I feel grateful. I feel blessed. 1013 00:36:55,166 --> 00:36:56,967 Robert renewed my confidence 1014 00:36:56,967 --> 00:36:59,867 and I feel like Chris and I can make it so great. 1015 00:37:04,500 --> 00:37:06,266 All right. I'm going to ask you to walk over here. 1016 00:37:08,367 --> 00:37:10,467 Chris, hands on shoulders. 1017 00:37:10,467 --> 00:37:13,767 You will keep your eyes closed till I tell you to open your eyes. 1018 00:37:17,266 --> 00:37:18,467 Keep walking. 1019 00:37:19,767 --> 00:37:21,567 Stop. Put your hands down. 1020 00:37:21,567 --> 00:37:23,767 I'm going to move you to your right. 1021 00:37:23,767 --> 00:37:27,700 Are you ready to see Leah's Korner Kafe, 1022 00:37:27,767 --> 00:37:29,367 -the new version? -Yes. 1023 00:37:30,467 --> 00:37:31,767 Open your eyes. 1024 00:37:33,266 --> 00:37:34,567 Oh, my God. 1025 00:37:37,900 --> 00:37:38,767 Open your eyes. 1026 00:37:40,266 --> 00:37:41,900 Oh, my God. 1027 00:37:42,567 --> 00:37:43,967 Wow. 1028 00:37:43,967 --> 00:37:46,800 [Leah] This is beautiful. This is so beautiful. 1029 00:37:47,800 --> 00:37:50,767 [sobs] 1030 00:37:52,500 --> 00:37:53,600 [gasps] 1031 00:37:56,467 --> 00:37:58,066 [Chris] You would never recognize it. 1032 00:37:58,066 --> 00:38:00,266 Oh, my gosh. 1033 00:38:02,000 --> 00:38:03,100 Wow. 1034 00:38:04,767 --> 00:38:07,421 [Leah] This is more than I ever imagined. 1035 00:38:07,421 --> 00:38:07,967 [Leah] This is more than I ever imagined. 1036 00:38:07,967 --> 00:38:09,066 [Robert] This is your new life. 1037 00:38:09,066 --> 00:38:10,467 This is your restaurant. 1038 00:38:10,467 --> 00:38:11,600 [Chris] It is amazing. 1039 00:38:11,667 --> 00:38:15,166 [Leah] It's so amazing. 1040 00:38:15,166 --> 00:38:17,600 [Robert] There's no clutter. Have a look around. 1041 00:38:17,667 --> 00:38:19,567 [breathing heavily] 1042 00:38:19,567 --> 00:38:22,467 -Look at that. -[Leah] I know. It's beautiful. 1043 00:38:22,467 --> 00:38:24,000 [Robert] New tables. New chairs. 1044 00:38:24,000 --> 00:38:26,266 [Leah] The floor is beautiful. 1045 00:38:26,266 --> 00:38:27,600 And I love this. 1046 00:38:27,667 --> 00:38:29,400 I love how it looks. 1047 00:38:29,467 --> 00:38:30,533 -[Chris] It's beautiful. -[Leah] It is. 1048 00:38:30,533 --> 00:38:33,867 [Robert] We've never done a telephone line before. 1049 00:38:33,867 --> 00:38:35,400 -We couldn't move this. -It's so cool. 1050 00:38:35,467 --> 00:38:36,967 -So cool. -[Chris] That is great. 1051 00:38:36,967 --> 00:38:37,421 This is awesome. 1052 00:38:37,421 --> 00:38:38,400 This is awesome. 1053 00:38:40,100 --> 00:38:41,467 Hello. [chuckles] 1054 00:38:41,467 --> 00:38:43,100 How do you like your Korner Kafe, now? 1055 00:38:43,166 --> 00:38:44,467 I love it. 1056 00:38:44,467 --> 00:38:45,567 -Nice job, man. -What do you think? 1057 00:38:45,567 --> 00:38:48,266 -You're welcome. -It's absolutely amazing. 1058 00:38:48,266 --> 00:38:49,367 Never in my wildest dreams. 1059 00:38:49,367 --> 00:38:51,500 [Robert] You're two very deserving people 1060 00:38:51,567 --> 00:38:52,667 that lost your way. 1061 00:38:52,667 --> 00:38:55,600 I couldn't wish to give it to a better couple. 1062 00:38:55,667 --> 00:38:58,867 Thank you. Thank you. You blessed us so much. 1063 00:38:58,867 --> 00:39:00,667 There's a lot of people waiting out there. 1064 00:39:00,667 --> 00:39:01,867 Let them in. 1065 00:39:03,367 --> 00:39:06,667 All right. Let's get servers. Let's get table numbers. 1066 00:39:08,100 --> 00:39:10,000 Hello everybody. We want to welcome you 1067 00:39:10,000 --> 00:39:12,600 to the new and improved Leah's Korner Kafe. 1068 00:39:12,667 --> 00:39:15,467 I hope you guys all enjoy. Man, it is totally awesome. 1069 00:39:15,467 --> 00:39:17,000 Come on. 1070 00:39:17,767 --> 00:39:19,467 -Oh, my God. -Holy cow. 1071 00:39:19,467 --> 00:39:20,567 Wow. 1072 00:39:23,300 --> 00:39:27,066 It just feels like something a little out of time. 1073 00:39:27,066 --> 00:39:28,767 It feels small town. 1074 00:39:28,767 --> 00:39:31,367 But in such a different, new way. 1075 00:39:31,367 --> 00:39:33,166 Unbelievable. 1076 00:39:33,166 --> 00:39:34,367 [laughs] 1077 00:39:35,667 --> 00:39:37,266 This is just awesome. 1078 00:39:37,266 --> 00:39:37,421 It is. It is. It is. 1079 00:39:37,421 --> 00:39:39,166 It is. It is. It is. 1080 00:39:40,900 --> 00:39:44,100 The pork chop is, is honestly amazing. 1081 00:39:44,166 --> 00:39:45,100 [Leah] You guys know what you want? 1082 00:39:45,166 --> 00:39:46,166 Pig Mac? 1083 00:39:46,900 --> 00:39:49,266 [diner speaking] 1084 00:39:49,266 --> 00:39:52,467 [Robert] Here we go. Pig Mac and Drunken Chop. 1085 00:39:52,467 --> 00:39:54,233 Pig Mac. 1086 00:39:54,233 --> 00:39:56,867 [Robert] We seated the people, we took their orders and got food out fast. 1087 00:39:56,867 --> 00:39:58,467 [Chris] First one's off. 1088 00:39:58,467 --> 00:40:00,767 [Robert] But that's not the only important change I'm looking for. 1089 00:40:00,767 --> 00:40:02,767 Tonight, I'm laser-focused on Leah. 1090 00:40:02,767 --> 00:40:06,066 I need to see her confident and taking charge of her restaurant... 1091 00:40:06,066 --> 00:40:07,100 -Missy? -Yeah? 1092 00:40:07,100 --> 00:40:07,421 Can you make sure you're picking up the trash 1093 00:40:07,421 --> 00:40:08,567 Can you make sure you're picking up the trash 1094 00:40:08,567 --> 00:40:09,667 -off of your tables? -Yeah. 1095 00:40:09,667 --> 00:40:10,867 -Of course, I'm sorry. -Thank you. 1096 00:40:10,867 --> 00:40:13,367 [Robert] ...and willing to listen to Chris' input. 1097 00:40:13,367 --> 00:40:15,767 I think honestly we need a full-time hostess, probably. 1098 00:40:15,767 --> 00:40:17,500 -I think that's a great idea. -Okay. 1099 00:40:17,567 --> 00:40:20,066 [Robert] But in the end, the future of every restaurant, 1100 00:40:20,066 --> 00:40:21,467 depends on the food. 1101 00:40:21,467 --> 00:40:23,800 This is the best pork chop I've ever eaten. 1102 00:40:23,867 --> 00:40:25,066 Thank you. 1103 00:40:25,066 --> 00:40:27,667 [diner 2] I ordered the Pig Mac and it's phenomenal. 1104 00:40:27,667 --> 00:40:30,066 It's just got this pulled pork barbeque sauce 1105 00:40:30,066 --> 00:40:31,166 that's just mind blowing. 1106 00:40:31,166 --> 00:40:33,500 [diner 3] I ordered the Red Beet Reuben. 1107 00:40:33,567 --> 00:40:35,867 You know it's gonna be good as soon as you see it. 1108 00:40:35,867 --> 00:40:37,421 [Chris] Seeing Leah so happy is an awesome feeling. 1109 00:40:37,421 --> 00:40:38,000 [Chris] Seeing Leah so happy is an awesome feeling. 1110 00:40:38,066 --> 00:40:39,367 She's learned a lot about herself, 1111 00:40:39,367 --> 00:40:40,667 learned a lot about this business, 1112 00:40:40,667 --> 00:40:42,467 has a chance to start new. 1113 00:40:42,467 --> 00:40:43,734 The future's in our hands. 1114 00:40:43,767 --> 00:40:46,467 All we got to do is follow that guidance and go forward. 1115 00:40:46,467 --> 00:40:49,100 [Leah] I absolutely love the new restaurant. 1116 00:40:49,100 --> 00:40:51,567 It's a second chance and a new beginning. 1117 00:40:51,567 --> 00:40:53,500 My tears are all happy tears now. 1118 00:40:53,567 --> 00:40:56,266 No more crying and no more baby crying. 1119 00:40:56,266 --> 00:40:58,500 So, um, it's that time. 1120 00:40:58,567 --> 00:40:59,767 I want you to remember 1121 00:40:59,767 --> 00:41:02,200 everything that you've learned, 1122 00:41:02,266 --> 00:41:04,467 not only about the restaurant, but about each other. 1123 00:41:05,767 --> 00:41:07,421 All right. Let's give it up for these folks. 1124 00:41:07,421 --> 00:41:07,967 All right. Let's give it up for these folks. 1125 00:41:07,967 --> 00:41:10,266 [all cheering] 1126 00:41:30,467 --> 00:41:32,667 Can someone please answer the phone? 1127 00:41:32,667 --> 00:41:36,000 I feel like I'm alone in this and I've been struggling 1128 00:41:36,000 --> 00:41:37,367 to keep it together. 1129 00:41:37,367 --> 00:41:37,421 -Can I get a little bit of help? -All right, you know what, 1130 00:41:37,421 --> 00:41:38,800 -Can I get a little bit of help? -All right, you know what, 1131 00:41:38,867 --> 00:41:40,667 you can wait on them 'cause I just can't get to them. I can't. 1132 00:41:40,667 --> 00:41:43,600 [Franco] My relationship with my wife is getting destroyed 1133 00:41:43,667 --> 00:41:45,900 and my son's relationship isn't there. 1134 00:41:45,967 --> 00:41:47,767 -I do not resent. -Franco, please be honest about-- 1135 00:41:47,767 --> 00:41:50,367 I had a hard time when he first came out gay. 1136 00:41:50,367 --> 00:41:52,266 In the beginning, it was absolutely awful. 1137 00:41:52,266 --> 00:41:54,400 -[Leah] I have no respect for you. -So why are you married? 1138 00:41:54,467 --> 00:41:55,967 That's what I ask every day. 1139 00:41:55,967 --> 00:41:57,800 [Robert] Maybe they get divorced. I don't know yet.