1 00:00:01,836 --> 00:00:03,736 [Cheryl] The heart of what we do is to transform lives. 2 00:00:03,837 --> 00:00:06,205 It's just a lot of kids, they depending on us. 3 00:00:06,207 --> 00:00:07,906 Come here. We will fix it. 4 00:00:07,908 --> 00:00:09,808 But unless you're successful, 5 00:00:09,810 --> 00:00:12,211 -you've failed them. -Okay. 6 00:00:12,213 --> 00:00:13,946 Come on, let's go! Let's go! 7 00:00:13,948 --> 00:00:16,315 [Cheryl] We got more than soul food on our menu. 8 00:00:16,317 --> 00:00:18,050 We got empowerment on our menu. 9 00:00:18,152 --> 00:00:20,052 We got inspiration on the menu. 10 00:00:20,120 --> 00:00:22,221 And I'm not gonna let y'all down. 11 00:00:22,223 --> 00:00:25,724 This ain't about a new restaurant, it's about a new me. 12 00:00:25,726 --> 00:00:26,959 Open your eyes. 13 00:00:29,130 --> 00:00:30,429 Oh, my God. 14 00:00:39,907 --> 00:00:41,607 -[Cheryl] Keith. -[Keith] Yes, ma'am. 15 00:00:41,609 --> 00:00:43,308 Do we have the quarter dog up yet? 16 00:00:43,310 --> 00:00:44,710 -It's taking too long. -All right. 17 00:00:44,712 --> 00:00:45,611 [Cheryl] Got you. 18 00:00:45,613 --> 00:00:47,046 My name is Cheryl Littlejohn 19 00:00:47,048 --> 00:00:48,847 and I'm the owner of Smith's Soul Food Bistro 20 00:00:48,949 --> 00:00:50,716 here in Gastonia, North Carolina. 21 00:00:50,718 --> 00:00:53,919 We're gonna have fried chicken, fish, meatloa 22 00:00:53,921 --> 00:00:55,254 Classic soul food. 23 00:00:55,355 --> 00:00:59,358 85 percent of our clientele are really local people. 24 00:00:59,427 --> 00:01:01,727 We're in the undeserved part of our community. 25 00:01:01,729 --> 00:01:05,397 This is the sheet for 12-4. 26 00:01:05,399 --> 00:01:08,534 Deborah is my sister. She volunteers here. 27 00:01:08,602 --> 00:01:09,802 Since I'm retired, 28 00:01:09,804 --> 00:01:11,737 I do a little bit of everything here. 29 00:01:11,806 --> 00:01:13,405 Prior to working in a restaurant, 30 00:01:13,407 --> 00:01:14,706 I worked in finance. 31 00:01:14,708 --> 00:01:17,910 And so, I felt, let me take my experience 32 00:01:17,912 --> 00:01:19,945 and assist her here. 33 00:01:20,047 --> 00:01:23,315 Smith's Soul Food Bistro is in memory of my grandmother, 34 00:01:23,317 --> 00:01:24,750 Miss Lula Smith. 35 00:01:24,818 --> 00:01:26,552 She was a cook at Public Service Company. 36 00:01:26,620 --> 00:01:29,288 She was a larger-than-life figure here in our community. 37 00:01:29,290 --> 00:01:31,824 And always dreamed of owning a restaurant. 38 00:01:31,826 --> 00:01:34,093 Everybody loved my grandmother's cooking, 39 00:01:34,095 --> 00:01:36,428 so I got all my grandmother's recipes. 40 00:01:36,430 --> 00:01:39,598 So, opening this up, we still keep her spirit alive. 41 00:01:39,600 --> 00:01:41,400 We grew up on welfare. 42 00:01:41,402 --> 00:01:43,402 But my grandmother never allowed us to say 43 00:01:43,404 --> 00:01:44,403 that we were poor. 44 00:01:44,405 --> 00:01:46,105 And she said, "Now, your education, 45 00:01:46,107 --> 00:01:49,108 that's your opportunity to fix things in your life." 46 00:01:49,110 --> 00:01:52,111 So, education was always the premium. 47 00:01:52,113 --> 00:01:54,713 I knew that my mom could not afford 48 00:01:54,715 --> 00:01:56,247 for me to go to college. 49 00:01:56,249 --> 00:01:59,017 And so, I started playing basketball in junior high school. 50 00:01:59,019 --> 00:02:01,453 I was blessed to have been recruited 51 00:02:01,555 --> 00:02:03,021 by the University of Tennessee. 52 00:02:03,023 --> 00:02:05,357 Four years at the University of Tennessee 53 00:02:05,459 --> 00:02:07,626 and we win the National Championship. 54 00:02:07,628 --> 00:02:10,062 After that, I ended up coaching. 55 00:02:10,064 --> 00:02:13,031 But I was fired for breaking NCAA rules. 56 00:02:13,400 --> 00:02:14,533 [exclaims] 57 00:02:14,601 --> 00:02:17,803 There was someone that could not attend college 58 00:02:17,805 --> 00:02:20,405 because of a family issue. 59 00:02:20,407 --> 00:02:23,342 The mother was sick, so my sister provided 60 00:02:23,344 --> 00:02:25,644 means for the mother to be treated 61 00:02:25,746 --> 00:02:27,913 and the young lady to attend college. 62 00:02:27,915 --> 00:02:30,349 She was fired for helping someone. 63 00:02:33,154 --> 00:02:35,821 What I did, I don't regret. 64 00:02:35,823 --> 00:02:38,323 Because at the end of the day, it was right. 65 00:02:39,593 --> 00:02:42,728 After 17 years of coaching, it's like, 66 00:02:42,730 --> 00:02:44,530 "Man, what am I going to do now?" 67 00:02:45,900 --> 00:02:47,299 I love helping kids. 68 00:02:47,301 --> 00:02:50,302 And so, that's what I really have been doing 69 00:02:50,304 --> 00:02:51,937 for the last 20 years. 70 00:02:52,039 --> 00:02:55,107 I started the Lady Vols Legacy and Legends Foundatio 71 00:02:55,109 --> 00:02:57,509 It is a non-profit in helping young people 72 00:02:57,511 --> 00:02:59,211 teaching them how to serve and give back. 73 00:02:59,213 --> 00:03:02,214 And we raise money for these kids to be able to go off to college 74 00:03:02,216 --> 00:03:04,216 or whatever they wanna be in life. 75 00:03:04,218 --> 00:03:06,451 And the Smith's Soul Food Bistro 76 00:03:06,553 --> 00:03:10,522 is under the Lady Vols Legac and Legends Foundation. 77 00:03:10,524 --> 00:03:13,058 We have been in business exactly 11 months. 78 00:03:13,127 --> 00:03:15,460 Hey, hey, y'all know what time it is. 79 00:03:15,529 --> 00:03:16,828 You bring in young people. 80 00:03:16,830 --> 00:03:17,963 Look, come on over here. 81 00:03:18,065 --> 00:03:19,798 Coach them about life skills 82 00:03:19,800 --> 00:03:22,701 Provide a program, developing champions for lif 83 00:03:22,703 --> 00:03:24,303 That's what I'm talking about. 84 00:03:24,305 --> 00:03:27,206 Miss Cheryl, she helps everybody with their goals. 85 00:03:27,208 --> 00:03:30,742 I told Miss Cheryl, my goal was to become a better perso 86 00:03:30,844 --> 00:03:32,611 Ever since, I started working here, 87 00:03:32,613 --> 00:03:34,078 I became more mature. 88 00:03:34,080 --> 00:03:36,448 I was scared before, I didn' know what to do with my life 89 00:03:36,517 --> 00:03:38,517 I feel like after I leave, 90 00:03:38,519 --> 00:03:40,586 and I get another job, I would know already what to do. 91 00:03:40,588 --> 00:03:42,321 'Cause this job is not all about making money. 92 00:03:42,323 --> 00:03:44,489 It's all about feeling love and feeling like that 93 00:03:44,491 --> 00:03:47,125 I could be myself here, has meant a lot to me. 94 00:03:48,062 --> 00:03:50,362 Working with the kids is my joy. 95 00:03:50,464 --> 00:03:52,331 Running and managing the restaurant 96 00:03:52,333 --> 00:03:54,399 is unfamiliar territory. 97 00:03:54,401 --> 00:03:57,536 I have zero experience working in restaurants. 98 00:03:57,605 --> 00:03:58,804 She's all over the place. 99 00:03:58,806 --> 00:04:00,939 She's juggling so many thing 100 00:04:01,041 --> 00:04:02,608 Delegate it to someone. 101 00:04:02,610 --> 00:04:06,445 [Cheryl] My sister and I are putting $12,000 a month 102 00:04:06,513 --> 00:04:07,713 to keep the doors open. 103 00:04:07,715 --> 00:04:12,050 And I probably invested $235,000-$238,000 104 00:04:12,052 --> 00:04:14,519 of my hard earned retirement 105 00:04:14,521 --> 00:04:17,155 I don't know how much longer we can stay in business. 106 00:04:17,224 --> 00:04:18,323 Oh, my God. 107 00:04:20,060 --> 00:04:20,926 I'm sorry. 108 00:04:22,630 --> 00:04:23,629 [sniffles] 109 00:04:26,634 --> 00:04:29,101 It's just a lot of kids that I know, 110 00:04:29,103 --> 00:04:31,203 their family and they're depending on us. 111 00:04:32,206 --> 00:04:34,039 And I'm gonna be honest with you, 112 00:04:37,311 --> 00:04:39,444 this is my chance to help them. 113 00:04:51,825 --> 00:04:52,824 [door closes] 114 00:05:00,601 --> 00:05:01,700 Huh! 115 00:05:01,702 --> 00:05:05,537 First impressions. I see, like, a box. 116 00:05:05,639 --> 00:05:08,140 And I don't understand what type of restaurant it is. 117 00:05:08,208 --> 00:05:11,043 There's tables and chairs that belong in a banquet hall. 118 00:05:11,111 --> 00:05:13,011 Some old beat up banquets. 119 00:05:13,013 --> 00:05:14,613 Ah, mirrored wall. 120 00:05:14,615 --> 00:05:18,116 Now, I like mirrors because it makes a small space look big, 121 00:05:18,118 --> 00:05:19,918 but not when they're not kept clean. 122 00:05:19,920 --> 00:05:21,853 I looks nondescript. 123 00:05:21,922 --> 00:05:24,356 You would never tell this is supposed to be 124 00:05:24,458 --> 00:05:25,857 a soul food restaurant. 125 00:05:25,926 --> 00:05:28,226 Cheryl! Deborah! 126 00:05:28,228 --> 00:05:29,261 Come in here. 127 00:05:30,064 --> 00:05:31,063 Take a seat. 128 00:05:32,433 --> 00:05:34,499 Good morning. Very nice to meet you. 129 00:05:34,501 --> 00:05:36,234 -Who are you? -I'm Cheryl. 130 00:05:36,336 --> 00:05:37,335 I'm Deborah. 131 00:05:37,337 --> 00:05:39,671 -[Robert] And you are both-- -[both] Sisters. 132 00:05:39,673 --> 00:05:42,007 I'm owner of Smith's Soul Food Bistro. 133 00:05:42,009 --> 00:05:42,908 [Robert] What's your job? 134 00:05:42,910 --> 00:05:44,910 I currently volunteer here 135 00:05:44,912 --> 00:05:47,045 and I do a little bit of everything here. 136 00:05:47,147 --> 00:05:48,814 [Robert] In your previous life, before this? 137 00:05:48,816 --> 00:05:50,048 I worked in finance. 138 00:05:50,117 --> 00:05:51,850 What restaurant experience do you have? 139 00:05:52,419 --> 00:05:53,518 -Zero. -Zero. 140 00:05:53,520 --> 00:05:54,953 How long have you been in the building? 141 00:05:54,955 --> 00:05:56,088 11 months. 142 00:05:56,090 --> 00:05:57,923 Did you buy it or did you lease it? 143 00:05:57,925 --> 00:05:59,090 -Leasin' it. -Lease. 144 00:05:59,092 --> 00:06:02,160 How much did it cost you to get into this restaurant? 145 00:06:02,229 --> 00:06:05,731 It was $72,000, but I didn't do my homework. 146 00:06:05,733 --> 00:06:08,400 And so, the equipment that we initially purchased, 147 00:06:08,402 --> 00:06:10,535 all of that equipment now is a turn over, 148 00:06:10,637 --> 00:06:13,004 so I had to purchase new equipment. 149 00:06:13,640 --> 00:06:15,107 This is getting more in-depth. 150 00:06:15,109 --> 00:06:17,042 Okay. 151 00:06:17,144 --> 00:06:19,544 So, how much of new equipment have you put in there? 152 00:06:19,613 --> 00:06:20,612 About 30. 153 00:06:23,117 --> 00:06:24,950 And probably another-- 154 00:06:25,452 --> 00:06:29,121 $120,000. 155 00:06:29,123 --> 00:06:32,791 $220,000 in a building that's not making any money. 156 00:06:32,793 --> 00:06:34,326 -Yes. -Exactly. 157 00:06:36,230 --> 00:06:40,265 What is this Lady Vols Legacy and Legends Foundation thing? 158 00:06:40,333 --> 00:06:41,500 This is my non-profit. 159 00:06:41,502 --> 00:06:44,936 I played and I coached women's basketball. 160 00:06:44,938 --> 00:06:48,106 About four years ago, I started this foundation. 161 00:06:48,108 --> 00:06:49,608 We have a program. 162 00:06:49,610 --> 00:06:52,444 The education program with the young people that we hire. 163 00:06:52,546 --> 00:06:53,812 We teach 'em life skills. 164 00:06:53,814 --> 00:06:57,449 Your foundation hires people for this? 165 00:06:57,518 --> 00:06:58,816 -Yes. -Yes. 166 00:06:58,818 --> 00:07:02,220 So, how do you pay the people that you're trying to help? 167 00:07:02,222 --> 00:07:06,425 It has come through my savings and my sister's investment. 168 00:07:06,427 --> 00:07:08,660 So, you donate the money to your foundation. 169 00:07:08,695 --> 00:07:09,894 -Yes. -That's it. 170 00:07:09,896 --> 00:07:12,364 So, how much are making per year in this restaurant? 171 00:07:12,433 --> 00:07:14,499 Or 11 months, the last 11 months. 172 00:07:14,501 --> 00:07:17,302 -Whoa. -We really don't know, to be honest. 173 00:07:18,405 --> 00:07:20,906 The money that we earn, 174 00:07:20,908 --> 00:07:22,908 we just pour back into the business. 175 00:07:22,910 --> 00:07:27,012 And whatever we're short, we usually take out savings. 176 00:07:27,014 --> 00:07:28,647 And you have no idea how much. 177 00:07:28,715 --> 00:07:30,215 -I have no idea, -[Robert] Why not? 178 00:07:30,217 --> 00:07:34,519 I am exhausted from repeatedly asking her 179 00:07:34,521 --> 00:07:37,122 as far as recording the numbers. 180 00:07:37,124 --> 00:07:39,224 Why don't you listen? 181 00:07:39,226 --> 00:07:41,526 -I don't have no excuses. -[Robert] No. 182 00:07:41,528 --> 00:07:43,028 So, how much money do you have in the bank? 183 00:07:43,030 --> 00:07:43,895 Are you millionaires? 184 00:07:45,065 --> 00:07:47,299 I've kinda exhausted my savings. 185 00:07:47,301 --> 00:07:50,101 So, how long do you think you can keep running 186 00:07:50,103 --> 00:07:51,503 putting your own money into this? 187 00:07:51,505 --> 00:07:53,538 A month. 188 00:07:53,640 --> 00:07:56,107 So, where do you think that would leave you with these kids? 189 00:07:56,109 --> 00:07:57,642 You're supposed to be the coach, right? 190 00:07:58,645 --> 00:08:01,112 Look around you. This is failure. 191 00:08:02,049 --> 00:08:03,815 No, I reject that. 192 00:08:03,817 --> 00:08:06,218 I can accept failure 193 00:08:06,220 --> 00:08:08,820 on money, finances and papers, 194 00:08:08,822 --> 00:08:11,823 but lives and giving people hope, 195 00:08:11,825 --> 00:08:13,091 I reject that. 196 00:08:13,093 --> 00:08:16,127 As much as you have such a good heart and I can see it, 197 00:08:16,129 --> 00:08:18,330 you don't break the cycle you're in, 198 00:08:18,332 --> 00:08:21,733 everything you tried to achieve is ruined. 199 00:08:21,835 --> 00:08:23,502 No matter whether you're charity or not. 200 00:08:23,504 --> 00:08:26,605 You have to be able to make money. We have to change that. 201 00:08:26,607 --> 00:08:29,608 The only way this can succeed is you changing, 202 00:08:29,610 --> 00:08:30,942 so here's the opportunity. 203 00:08:31,044 --> 00:08:33,411 Um, I wanna see what you do. 204 00:08:33,413 --> 00:08:34,913 I wanna see what the food is like 205 00:08:34,915 --> 00:08:37,849 and how this service works. Gonna bring some people in 206 00:08:37,951 --> 00:08:40,051 and I just watch. 207 00:08:40,120 --> 00:08:40,952 Thank you. 208 00:08:42,322 --> 00:08:43,421 Okay. 209 00:08:43,423 --> 00:08:46,224 If I'm failing, if I'm not living up 210 00:08:46,226 --> 00:08:48,193 to the mission, 211 00:08:48,195 --> 00:08:51,229 I'm failing a lot of people who're depending on me. 212 00:08:51,231 --> 00:08:53,598 But it has to work for us to do what we know 213 00:08:53,600 --> 00:08:55,133 we wanna do for this community. 214 00:08:56,103 --> 00:08:58,403 All right, let's go. We gotta get ready. 215 00:08:58,405 --> 00:09:00,739 Chicken tenders, we need 'em. 216 00:09:00,807 --> 00:09:03,975 Anything in the oven needs to come out. 217 00:09:03,977 --> 00:09:06,211 We good on mac, we good on yams. 218 00:09:06,213 --> 00:09:08,313 -Keith, we got it? -[Keith] Heard. 219 00:09:08,315 --> 00:09:10,849 Okay. Let's do it. 220 00:09:10,951 --> 00:09:13,318 Ladies and gentlemen, we're ready! 221 00:09:13,320 --> 00:09:15,820 Enjoy. Welcome. Welcome. 222 00:09:15,822 --> 00:09:17,322 Welcome to Smith's Soul Food. 223 00:09:17,324 --> 00:09:18,957 Hey, how're y'all doing? 224 00:09:18,959 --> 00:09:20,692 Y'all can have a seat wherever y'all like. 225 00:09:20,694 --> 00:09:22,027 And I'll be right with you. 226 00:09:22,029 --> 00:09:23,962 Y'all enjoy. Okay. 227 00:09:24,031 --> 00:09:25,864 We got 20 already seated. 228 00:09:25,933 --> 00:09:27,599 -[girl] Yes, ma'am. -[Cheryl] All right. 229 00:09:27,601 --> 00:09:29,134 [Alazjah] I need a sweet tea. 230 00:09:29,235 --> 00:09:30,802 [Cheryl] A sweet tea? I got you. 231 00:09:30,804 --> 00:09:33,438 Cheryl, so your job is to serve or to cook? 232 00:09:33,507 --> 00:09:34,739 What is your job? 233 00:09:34,841 --> 00:09:37,075 Right now, I'm helping serve. 234 00:09:37,077 --> 00:09:38,944 [Robert] Cheryl is the owne of the restaurant. 235 00:09:38,946 --> 00:09:40,512 She shouldn't be pouring drinks. 236 00:09:40,514 --> 00:09:42,614 She should be managing the staff in the kitchen 237 00:09:42,616 --> 00:09:43,848 and in the front of house. 238 00:09:47,054 --> 00:09:48,386 What's your name? 239 00:09:48,388 --> 00:09:50,155 -[Keith] Keith. -What's it like to work with Cheryl? 240 00:09:50,223 --> 00:09:52,057 We have a lot of tug of war, sir. 241 00:09:52,059 --> 00:09:54,125 What do you mean tug of war, on what? 242 00:09:54,127 --> 00:09:56,828 Recipes, that stuff, how things are prepared. 243 00:09:56,830 --> 00:09:58,229 You got a recipe book? 244 00:09:58,231 --> 00:10:00,265 Yes, sir. Recipe book's over there. 245 00:10:00,333 --> 00:10:01,099 [Robert] Thank you. 246 00:10:01,702 --> 00:10:03,101 Is this your recipe book? 247 00:10:03,103 --> 00:10:04,336 Ah, yes, sir. 248 00:10:04,437 --> 00:10:05,804 There are no recipes. 249 00:10:05,806 --> 00:10:08,239 It's just the ingredients. There are no methods on there. 250 00:10:08,341 --> 00:10:10,609 Keith's the chef, this is his recipe book. 251 00:10:10,611 --> 00:10:12,010 Well, not a recipe book. 252 00:10:12,012 --> 00:10:15,246 It tells you no amounts, just what's in it. 253 00:10:15,315 --> 00:10:16,548 So, how do you know what it costs? 254 00:10:17,217 --> 00:10:18,116 You can't. 255 00:10:18,118 --> 00:10:19,818 [Cheryl] Listen, I got the yams. 256 00:10:19,820 --> 00:10:22,520 They want a extra side of yams. I got it. I got it. 257 00:10:22,522 --> 00:10:24,956 Y'all ain't watching 'em. Got too much liquid in it. 258 00:10:25,025 --> 00:10:26,157 Can I get a bowl? 259 00:10:26,159 --> 00:10:27,759 I'll get out of y'all's way, just give me a bowl. 260 00:10:27,828 --> 00:10:30,095 They can do it by themselves. They don't need you to help. 261 00:10:30,097 --> 00:10:32,330 -Put it down, let's go. -Order up! 262 00:10:32,332 --> 00:10:34,132 See what happens when there's no leadership. 263 00:10:34,635 --> 00:10:35,600 Sir? 264 00:10:35,602 --> 00:10:36,935 Zero leadership. 265 00:10:37,404 --> 00:10:38,637 Zero leadership. 266 00:10:40,140 --> 00:10:42,841 Cheryl is not using any of her coaching skills. 267 00:10:42,909 --> 00:10:45,844 It's more like she's trying to play in every position on the court. 268 00:10:45,945 --> 00:10:48,046 Breaking all the rules in the restaurant business 269 00:10:48,048 --> 00:10:49,047 along the way. 270 00:10:49,049 --> 00:10:50,181 Order up! 271 00:10:50,183 --> 00:10:51,616 [Robert] And it only gets worse from there. 272 00:10:51,618 --> 00:10:52,751 So, do you come here a lot? 273 00:10:52,819 --> 00:10:54,519 -It's our first time. -First time. 274 00:10:54,521 --> 00:10:56,454 -That's right. -Do you know anything about the restaurant? 275 00:10:56,523 --> 00:10:57,422 Not at all. 276 00:10:57,424 --> 00:10:58,523 [Robert] Do you live close? 277 00:10:59,559 --> 00:11:01,059 All right! 278 00:11:01,061 --> 00:11:02,961 So, tell me, who lives close here? 279 00:11:04,631 --> 00:11:06,798 -Where do you live? -Like, five minutes from here. 280 00:11:06,800 --> 00:11:08,400 What type of restaurant is it? 281 00:11:08,402 --> 00:11:10,235 Just like a normal restaurant. 282 00:11:10,303 --> 00:11:12,404 I don't really know the background that much. 283 00:11:12,406 --> 00:11:13,871 We been here on several occasions. 284 00:11:13,873 --> 00:11:17,008 I just didn't know the backstory of what the restaurant stood for. 285 00:11:17,010 --> 00:11:18,743 [Robert] The money we raise here, 286 00:11:18,812 --> 00:11:20,045 helps kids. 287 00:11:20,047 --> 00:11:22,113 These are kids that she helps. 288 00:11:22,115 --> 00:11:23,748 But you don't know anything about that, right? 289 00:11:23,850 --> 00:11:25,517 Everybody should know about it! 290 00:11:25,519 --> 00:11:27,419 'Cause these are the people who are gonna give you the money 291 00:11:27,421 --> 00:11:29,521 to do these programs that you wanna do. 292 00:11:29,523 --> 00:11:30,622 What do you think about it? 293 00:11:31,692 --> 00:11:33,425 -What is your name? -Me? Alazjah. 294 00:11:33,427 --> 00:11:34,926 Alazjah. How old are you, Alazjah? 295 00:11:34,928 --> 00:11:36,194 I'm 15. 296 00:11:36,196 --> 00:11:37,862 15. Do you get paid? 297 00:11:37,931 --> 00:11:39,931 I'm actually saving up right now for college. 298 00:11:39,933 --> 00:11:43,702 And I help my mother with bills that she needs help to be paid. 299 00:11:43,704 --> 00:11:45,904 So, it would really suck if you had no money coming in? 300 00:11:48,942 --> 00:11:51,042 That's what I'm talking about. 301 00:11:51,111 --> 00:11:52,610 As much as all the hard work 302 00:11:52,713 --> 00:11:54,512 and all of goodness you have in your heart, 303 00:11:54,514 --> 00:11:56,514 if you don't start to change, 304 00:11:56,516 --> 00:11:58,049 you can't help these kids. 305 00:11:59,619 --> 00:12:00,752 [exclaims] 306 00:12:04,324 --> 00:12:05,223 [Deborah] It's hard. 307 00:12:05,959 --> 00:12:07,459 We gotta get better. 308 00:12:07,527 --> 00:12:09,728 And only way we get better is change. 309 00:12:10,330 --> 00:12:12,163 I mean, it means a lot 310 00:12:12,232 --> 00:12:14,933 to everybody that we are successful. 311 00:12:15,502 --> 00:12:17,268 Listen. 312 00:12:17,337 --> 00:12:19,404 Correction is hard. 313 00:12:19,406 --> 00:12:21,439 But guess what, 314 00:12:21,541 --> 00:12:24,309 you think-- I'm not gonna fail y'all. 315 00:12:33,420 --> 00:12:34,619 [Robert] Thanks for coming everybody. 316 00:12:34,621 --> 00:12:36,054 We'll look forward to seeing you tomorrow. 317 00:12:36,156 --> 00:12:38,223 I'm in Gastonia, North Carolina 318 00:12:38,225 --> 00:12:40,525 where owner Cheryl is failin to run a restaurant 319 00:12:40,527 --> 00:12:42,594 that's trying to help kids in the community. 320 00:12:42,596 --> 00:12:44,362 She's got a history of coaching, 321 00:12:44,431 --> 00:12:47,031 but she's not applying any of those leadership skills 322 00:12:47,033 --> 00:12:48,199 to running her staff, 323 00:12:48,201 --> 00:12:50,502 so I need to get to the bottom of this story 324 00:12:50,504 --> 00:12:52,403 All right, let's do chicken. 325 00:12:52,405 --> 00:12:55,106 I wanna try the yams, collard greens, 326 00:12:55,108 --> 00:12:58,109 pork chop and I'll try the shrimp and grits. 327 00:12:58,111 --> 00:12:59,844 -Yes, sir. -Let's try that for now. 328 00:12:59,913 --> 00:13:01,613 -Thank you. -You're welcome. 329 00:13:01,615 --> 00:13:03,114 All right, I'll be right out with that. 330 00:13:03,116 --> 00:13:05,250 Do me a favor, when you put that in, 331 00:13:05,351 --> 00:13:07,218 ask all the other guys to come out here 332 00:13:07,220 --> 00:13:09,821 -and then you come back out when you put that in. -Yes, sir. 333 00:13:09,823 --> 00:13:11,823 If the mission is all about kids, 334 00:13:11,825 --> 00:13:13,424 then I wanna talk to the kids. 335 00:13:15,362 --> 00:13:16,961 Why do you all work here? 336 00:13:16,963 --> 00:13:20,365 They gave me an opportunity whenever I was 14 337 00:13:20,433 --> 00:13:23,601 when I wanted to work actually, myself, 338 00:13:23,603 --> 00:13:26,638 so they gave me an opportunity when nobody else would. 339 00:13:26,739 --> 00:13:28,306 My grandparents brought me here 340 00:13:28,308 --> 00:13:31,509 and then Miss Cheryl asked 'em, can I work here. 341 00:13:31,511 --> 00:13:33,511 And I did. I was looking for a job. 342 00:13:33,513 --> 00:13:35,847 And what do wanna be when you get older? What do wanna do? 343 00:13:35,949 --> 00:13:37,448 I wanna get a degree in computer science 344 00:13:37,550 --> 00:13:39,317 and become a software developer. 345 00:13:39,319 --> 00:13:40,451 Software. Okay. 346 00:13:41,021 --> 00:13:42,153 And what do you wanna be? 347 00:13:42,222 --> 00:13:44,789 I wanna be a graphic designer, photographer. 348 00:13:44,791 --> 00:13:46,057 Okay, cool. 349 00:13:46,059 --> 00:13:47,525 A traveling nurse. 350 00:13:47,527 --> 00:13:49,227 -A traveling nurse. -Yes, sir. 351 00:13:49,329 --> 00:13:50,528 Very cool. 352 00:13:50,530 --> 00:13:53,798 So, what is it about Miss Cheryl that you like? 353 00:13:53,800 --> 00:13:57,101 She makes you set goals that you know are achievable. 354 00:13:57,103 --> 00:13:59,204 When Miss Cheryl asked you about these goals 355 00:13:59,206 --> 00:14:00,605 did she help you think about 'em 356 00:14:00,607 --> 00:14:02,607 or did you already know what you wanted to do? 357 00:14:02,609 --> 00:14:06,044 She helped me understand 'em more. 358 00:14:06,112 --> 00:14:08,913 What the world might look like. 359 00:14:08,915 --> 00:14:12,150 What might be outside of North Carolina 360 00:14:12,252 --> 00:14:14,419 and being outside of places and everything. 361 00:14:14,421 --> 00:14:16,754 It's a big world out there, right? 362 00:14:16,823 --> 00:14:19,224 And how does she help you personally? 363 00:14:19,226 --> 00:14:21,059 Uh, she makes you feel confident. 364 00:14:21,061 --> 00:14:23,127 Before I came here, you know, I was shy. 365 00:14:23,129 --> 00:14:25,997 -[all chuckling] -Yeah, I was lot of shy. 366 00:14:25,999 --> 00:14:28,132 I didn't, like, talk a lot, but now I do. 367 00:14:28,234 --> 00:14:29,300 Now, I'm confident. 368 00:14:29,302 --> 00:14:31,035 She told me I was appreciated. 369 00:14:31,104 --> 00:14:34,739 And basically, I went through a lot throughout my life 370 00:14:34,808 --> 00:14:36,808 and when Miss Cheryl told me that I'm appreciated 371 00:14:36,810 --> 00:14:38,509 and I don't get told that very much. 372 00:14:38,511 --> 00:14:39,543 [Robert] That's pretty cool. 373 00:14:39,612 --> 00:14:41,045 All right. Well, it's great to meet you all 374 00:14:41,047 --> 00:14:42,347 and I look forward to working with you. 375 00:14:43,250 --> 00:14:44,716 I can't wait to see this food. 376 00:14:44,718 --> 00:14:46,417 So, you're gonna get that food for me. 377 00:14:46,419 --> 00:14:48,653 -And I will see you shortly, okay? -Okay. 378 00:14:48,722 --> 00:14:49,921 Appreciate it. 379 00:14:49,923 --> 00:14:50,955 Nice to meet you all. 380 00:14:50,957 --> 00:14:52,290 [Ta'quezz] Yup, nice to meet you too. 381 00:14:52,358 --> 00:14:55,426 You know, we talk about youth of today, that's it, right there. 382 00:14:55,428 --> 00:14:58,596 Um, kids that are willing to work hard 383 00:14:58,598 --> 00:15:00,498 to achieve something not only for themselves, 384 00:15:00,500 --> 00:15:02,600 but also for a common goal. 385 00:15:02,602 --> 00:15:05,703 -Hey, Chef, I have your food, I have the pork chop for you. -All right. 386 00:15:05,705 --> 00:15:08,106 -I have shrimp and grits. -Thanks. 387 00:15:08,108 --> 00:15:11,042 So, quarter of dark with some yams and collard greens. 388 00:15:11,111 --> 00:15:14,145 [Robert] These kids are grea This restaurant needs to survive. 389 00:15:14,214 --> 00:15:16,748 With stakes this high if the food isn't good, 390 00:15:16,849 --> 00:15:18,950 I need to be brutally honest with Cheryl. 391 00:15:18,952 --> 00:15:20,618 Pork chop is way overcooked. 392 00:15:20,620 --> 00:15:21,819 I can tell you that right now. 393 00:15:23,089 --> 00:15:25,023 Underseasoned, overcooked. 394 00:15:25,025 --> 00:15:26,224 Shrimp and grits. 395 00:15:28,328 --> 00:15:29,427 Doesn't taste of anything. 396 00:15:29,429 --> 00:15:30,628 The shrimp shouldn't be overcooked 397 00:15:30,630 --> 00:15:32,430 and there's far too much cheese in this. 398 00:15:32,432 --> 00:15:33,531 Chicken. 399 00:15:35,235 --> 00:15:37,302 Whilst it's moist, there's no seasoning on it. 400 00:15:37,304 --> 00:15:38,269 Collard greens. 401 00:15:44,511 --> 00:15:46,511 -Who made the collard greens? -I do. 402 00:15:46,513 --> 00:15:48,646 They're awful. Taste like water. 403 00:15:48,748 --> 00:15:50,415 Why are you making collard greens 404 00:15:50,417 --> 00:15:51,816 when Keith should be making them? 405 00:15:56,122 --> 00:15:57,822 Yeah, too sweet. 406 00:15:57,824 --> 00:16:00,358 -The yams, they're overcooked. Who makes the yams? -Me. 407 00:16:00,760 --> 00:16:01,826 I do. 408 00:16:01,828 --> 00:16:03,027 [Robert] But why do you do that? 409 00:16:03,029 --> 00:16:05,063 [Cheryl] They say that I micro manage. 410 00:16:05,164 --> 00:16:07,198 But I just call it protecting your investment. 411 00:16:07,200 --> 00:16:10,201 [Robert] You're paying him for this, yet who is in charge? 412 00:16:10,203 --> 00:16:12,503 There is nobody. That's why we had the mess this morning. 413 00:16:12,505 --> 00:16:16,574 There has to be specific roles and procedures for each one of you. 414 00:16:16,576 --> 00:16:18,810 Kinda confuses me a little bit in that 415 00:16:18,812 --> 00:16:22,447 you come from a background of discipline, coaching 416 00:16:22,515 --> 00:16:23,815 and yet, here you are, 417 00:16:23,817 --> 00:16:25,917 you break the rules too many times. 418 00:16:25,919 --> 00:16:27,518 This is a rule to me, okay? 419 00:16:27,520 --> 00:16:28,820 It's not a written rule, but it's a rule 420 00:16:28,822 --> 00:16:30,321 that we do certain things certain way. 421 00:16:30,323 --> 00:16:31,723 And you keep breaking those. 422 00:16:31,725 --> 00:16:34,158 And that has been part of my past. 423 00:16:34,260 --> 00:16:37,328 I got fired at the University of Minnesota. 424 00:16:37,330 --> 00:16:38,663 What do you mean you got fired? 425 00:16:38,765 --> 00:16:41,599 I broke NCAA rules and I got fired 426 00:16:41,601 --> 00:16:42,533 for helping kids. 427 00:16:42,635 --> 00:16:45,036 They were in a desperate situation 428 00:16:45,038 --> 00:16:47,138 and so I helped kids stay in school, 429 00:16:47,207 --> 00:16:49,140 brought kids clothes. 430 00:16:49,743 --> 00:16:51,809 I took kids to church. 431 00:16:51,811 --> 00:16:55,046 And you're not supposed to do that based on NCAA rules? 432 00:16:55,115 --> 00:16:56,014 Right. 433 00:16:57,717 --> 00:16:58,950 [exclaims] 434 00:17:00,520 --> 00:17:01,752 [sighs in exasperation] 435 00:17:01,754 --> 00:17:04,756 Okay. You got fired. You were doing the right things, 436 00:17:04,824 --> 00:17:05,923 but against the rules. 437 00:17:05,925 --> 00:17:07,225 -Right? -Right. 438 00:17:07,227 --> 00:17:10,428 You may be doing the right things, 439 00:17:10,430 --> 00:17:12,630 but the rules say you can't do that. 440 00:17:13,600 --> 00:17:15,099 And that's a problem. 441 00:17:16,703 --> 00:17:18,236 You can't let that, 442 00:17:19,606 --> 00:17:21,406 the heart thing, rule this. 443 00:17:22,709 --> 00:17:23,941 It's great to help kids. 444 00:17:24,043 --> 00:17:25,943 But the floors still have to be done. 445 00:17:26,045 --> 00:17:28,112 The ceiling still has to be done. 446 00:17:28,114 --> 00:17:30,415 The mirrors have to be cleaned. 447 00:17:30,417 --> 00:17:33,418 The food has to be tasted, not cooked by you. 448 00:17:33,420 --> 00:17:35,019 These are the rules 449 00:17:36,056 --> 00:17:38,389 and the protocols of a restaurant. 450 00:17:38,391 --> 00:17:41,359 No different to rules and protocols 451 00:17:41,428 --> 00:17:42,693 of coaching. 452 00:17:42,695 --> 00:17:45,063 Nobody can question your motive, okay. 453 00:17:45,131 --> 00:17:46,697 Or your heart. Or your soul. 454 00:17:46,699 --> 00:17:49,400 Or all the things that you want to do good. 455 00:17:49,402 --> 00:17:50,601 Nobody can question that. 456 00:17:52,605 --> 00:17:55,106 But you're not achieving any of it. 457 00:17:55,108 --> 00:17:57,809 [Cheryl] I know what you're telling me is the truth. 458 00:17:57,811 --> 00:17:59,811 But it's hard to ask for help. 459 00:18:01,314 --> 00:18:02,647 All right, stand up. 460 00:18:02,748 --> 00:18:05,516 Ooh, come here. 461 00:18:05,518 --> 00:18:07,952 -You're all are taller than me but that's okay. -[sobs] Thank you. 462 00:18:08,054 --> 00:18:10,688 All right, we will fix it together. 463 00:18:10,690 --> 00:18:12,857 -Thank you. -I will put you on the right track. 464 00:18:12,926 --> 00:18:15,827 But you cannot go back to the same way. 465 00:18:15,829 --> 00:18:16,928 You cannot. 466 00:18:17,630 --> 00:18:19,664 -Okay? -[Cheryl sniffles] 467 00:18:19,732 --> 00:18:21,632 We'll fix it, now, just listen, 468 00:18:22,102 --> 00:18:23,534 let me do my job. 469 00:18:24,337 --> 00:18:25,803 Be open-minded. 470 00:18:25,805 --> 00:18:27,305 You're obviously open-hearted enough. 471 00:18:28,041 --> 00:18:29,207 Now, let's do this, okay? 472 00:18:29,843 --> 00:18:31,309 -Okay. -All right. 473 00:18:32,011 --> 00:18:32,910 We'll fix it. 474 00:18:33,713 --> 00:18:35,346 There's no doubting 475 00:18:35,448 --> 00:18:38,616 the huge heart that both Deb and Cheryl have. 476 00:18:38,618 --> 00:18:40,818 No doubt whatsoever. 477 00:18:40,820 --> 00:18:42,620 But she keeps breaking the rules. 478 00:18:42,622 --> 00:18:44,956 I have to change that. I have to break that cycle up. 479 00:18:44,958 --> 00:18:46,424 But it's gonna take a lot of work 480 00:18:46,426 --> 00:18:49,260 and a lot of building blocks to get her to that point. 481 00:18:49,329 --> 00:18:50,962 They're just great human beings, 482 00:18:50,964 --> 00:18:54,732 but they've lost the way to the tune of $220,000. 483 00:18:54,801 --> 00:18:57,702 There's a lot of boot camp lessons coming for these two now. 484 00:18:57,704 --> 00:18:58,836 [Cheryl sniffles] 485 00:19:03,810 --> 00:19:04,809 [Lynn] Hello. 486 00:19:04,811 --> 00:19:09,514 Welcome to Smith's Soul Food Bistro. 487 00:19:09,516 --> 00:19:12,450 But here's what's really cool about them. 488 00:19:12,519 --> 00:19:15,353 Their mission is kids. 489 00:19:15,454 --> 00:19:17,288 This is actually a charity restaurant. 490 00:19:17,290 --> 00:19:18,422 If you look at the place, 491 00:19:18,424 --> 00:19:20,424 it's banquet tables and chairs. 492 00:19:20,426 --> 00:19:21,692 Awful banquets. 493 00:19:21,760 --> 00:19:23,761 [Tom] Yeah, these belong in a fast food restaurant. 494 00:19:23,863 --> 00:19:25,997 And when I walked in this morning, I was thinking 495 00:19:25,999 --> 00:19:28,599 what makes a bistro cool? 496 00:19:28,601 --> 00:19:31,035 It's upscale, but not too upscale 497 00:19:31,037 --> 00:19:32,803 that it becomes pretentious. 498 00:19:32,805 --> 00:19:34,939 Bringing the flavor of soul food but done in a way 499 00:19:35,041 --> 00:19:37,341 where it's not like, a chalkboard with a chicken, 500 00:19:37,443 --> 00:19:38,809 which is, we see everywhere. 501 00:19:38,811 --> 00:19:39,944 [Robert] Yes. 502 00:19:39,946 --> 00:19:42,313 Normally, I would say this is a great ceiling. 503 00:19:42,315 --> 00:19:43,848 [Lynn] It's not a bad ceiling for what we find. 504 00:19:43,917 --> 00:19:47,218 [Robert] Right? But I would love to change the ceiling 505 00:19:47,220 --> 00:19:48,452 to a different color. 506 00:19:48,554 --> 00:19:50,821 I want something cool and moody looking. 507 00:19:50,823 --> 00:19:52,523 Oh, so you're thinking dark. 508 00:19:52,525 --> 00:19:54,825 -Moody, so it almost disappears. -[Robert] Yes. 509 00:19:54,827 --> 00:19:57,862 You know, I want it to be, when I walk in this door, 510 00:19:57,931 --> 00:19:59,363 I want to be like, 511 00:20:00,233 --> 00:20:01,699 "Wow!" 512 00:20:01,701 --> 00:20:03,434 Well, you have given us a lot to think about 513 00:20:03,503 --> 00:20:04,936 I have no idea where we're gonna go with this. 514 00:20:04,938 --> 00:20:07,605 -But at least there's not that much to move out. -All right. 515 00:20:07,607 --> 00:20:10,341 Deb! Cheryl! Bring your people in, let's go! 516 00:20:10,443 --> 00:20:12,810 All right, all the tables, chairs, that way. 517 00:20:12,812 --> 00:20:14,245 Get rid of this. 518 00:20:14,314 --> 00:20:15,947 Get all this out the front, please. 519 00:20:16,048 --> 00:20:18,449 All this garbage, just get it out. 520 00:20:18,551 --> 00:20:20,952 Tape off the floor, please. Pick it up. 521 00:20:21,020 --> 00:20:22,620 [Lynn] You can carry that right out. There we go. 522 00:20:22,622 --> 00:20:23,955 Can we talk about the ceiling a minute? 523 00:20:23,957 --> 00:20:25,923 I'll tell you right now, I don't wanna paint it. 524 00:20:25,925 --> 00:20:26,991 [Lynn] Okay, so no paint. 525 00:20:26,993 --> 00:20:28,793 [Tom] I think we should just replace it. 526 00:20:28,795 --> 00:20:30,795 [Lynn] So, find somebody tha will replace the exact 2X2 grid now. 527 00:20:30,797 --> 00:20:32,129 Yeah, I think that's the best option. 528 00:20:32,131 --> 00:20:33,731 Which is still gonna be a lot of work. 529 00:20:33,733 --> 00:20:36,300 -[woman] Can I go ahead and take those? -Ah, yeah. 530 00:20:36,302 --> 00:20:37,301 Let's get rid of that. 531 00:20:37,303 --> 00:20:39,203 Come on, everybody out. Out! 532 00:20:42,308 --> 00:20:44,609 There's so much great intention here 533 00:20:44,611 --> 00:20:45,943 with Deb and Cheryl 534 00:20:45,945 --> 00:20:48,813 but it's been overtaken by bad decisions. 535 00:20:48,815 --> 00:20:50,948 I have to literally train Cheryl 536 00:20:50,950 --> 00:20:52,850 to stop breaking the rules. 537 00:20:52,919 --> 00:20:53,851 Starts now. 538 00:20:58,524 --> 00:21:01,525 I want you to teach these guys, 539 00:21:02,562 --> 00:21:04,829 coach, a Pick and Roll. 540 00:21:04,831 --> 00:21:05,863 A Pick and Roll? 541 00:21:05,965 --> 00:21:07,398 [Robert] And I'm gonna watch. 542 00:21:07,400 --> 00:21:09,200 -[Cheryl] All right. -Let's see how you do. 543 00:21:09,202 --> 00:21:10,601 Y'all step back. 544 00:21:10,603 --> 00:21:13,104 Ta, baby boy is going to be the point guard. 545 00:21:13,106 --> 00:21:15,606 He's trying to get to the hole and we got a defender. 546 00:21:15,608 --> 00:21:17,608 Ash, I need you on him, defending. 547 00:21:17,610 --> 00:21:18,943 Get down in the defensive stance. 548 00:21:18,945 --> 00:21:21,045 Hands up, knees bent. 549 00:21:21,047 --> 00:21:21,946 There you go. 550 00:21:21,948 --> 00:21:24,148 Now, she's a good defender. 551 00:21:24,250 --> 00:21:25,716 So, guess what, we set pick and rolls 552 00:21:25,718 --> 00:21:27,818 for you to be able to get open to go to the hole. 553 00:21:27,820 --> 00:21:29,153 And so, you on offense. 554 00:21:29,222 --> 00:21:30,521 He needs a screen. 555 00:21:30,523 --> 00:21:33,057 You run over to Ashley and when I say, "Jump stop," 556 00:21:33,059 --> 00:21:34,859 you're gonna jump stop right here. 557 00:21:34,927 --> 00:21:37,928 And you're gonna have to dribble close to the screen right here. 558 00:21:37,930 --> 00:21:39,730 Lae, get over here, I'm guarding you. 559 00:21:39,732 --> 00:21:41,399 He's trying to get open. Set. 560 00:21:41,401 --> 00:21:42,400 [indistinct shouting] 561 00:21:42,402 --> 00:21:43,934 -[Alazjah chuckles] -Go to the hole. 562 00:21:45,405 --> 00:21:47,004 [all cheering] 563 00:21:47,006 --> 00:21:48,506 That's how to execute 564 00:21:48,508 --> 00:21:50,408 -a pick and roll. -Okay. 565 00:21:50,843 --> 00:21:52,710 So, obviously, 566 00:21:52,712 --> 00:21:54,412 this is your happy place, right? 567 00:21:54,414 --> 00:21:56,314 So, you know how to coach. 568 00:21:56,316 --> 00:21:58,316 You're very clear with your directions. 569 00:21:58,318 --> 00:21:59,650 This was really good. 570 00:21:59,752 --> 00:22:02,119 Because it actually shows me that you can teach, 571 00:22:02,121 --> 00:22:03,454 you can be assertive 572 00:22:03,523 --> 00:22:05,723 and they get the message clear and concise. 573 00:22:06,326 --> 00:22:07,825 That's your job here. 574 00:22:07,827 --> 00:22:09,293 It's to coach people. 575 00:22:09,295 --> 00:22:11,128 Not do it for them. 576 00:22:11,130 --> 00:22:14,198 All right, Keith and Cheryl, meet me in the kitchen. 577 00:22:14,200 --> 00:22:15,933 Thank you, guys. 578 00:22:16,035 --> 00:22:18,035 Cheryl is dropping the ball on the fundamentals 579 00:22:18,137 --> 00:22:19,403 of running a business. 580 00:22:19,405 --> 00:22:21,539 And it all begins with the recipes 581 00:22:21,640 --> 00:22:22,940 that are non-existent. 582 00:22:22,942 --> 00:22:25,776 No amounts, just what's in it. 583 00:22:25,778 --> 00:22:27,211 Without clear recipes, 584 00:22:27,213 --> 00:22:29,914 her employees can't put out consistently good food 585 00:22:29,916 --> 00:22:32,216 and she'll never get on top of her finances. 586 00:22:32,218 --> 00:22:34,418 Because she can't price out her dishes. 587 00:22:34,420 --> 00:22:37,321 It's time she understands the severity of the problem 588 00:22:37,323 --> 00:22:38,855 There you are. 589 00:22:38,857 --> 00:22:41,125 You're gonna make me, with those ingredients, a chocolate mousse. 590 00:22:41,127 --> 00:22:42,326 There's all your ingredients, 591 00:22:42,829 --> 00:22:44,295 so off you go. 592 00:22:44,297 --> 00:22:45,596 -All right. -Yes, sir. 593 00:22:45,598 --> 00:22:47,498 [Robert] I've given them all the ingredients they need, 594 00:22:47,500 --> 00:22:51,302 but the catch is, I've give them none of the directions 595 00:22:51,304 --> 00:22:52,403 Have you made mousse before? 596 00:22:53,039 --> 00:22:54,505 -I have not. -No, sir. 597 00:22:54,507 --> 00:22:55,806 [Robert] This could get ugly 598 00:22:55,808 --> 00:22:57,908 I'll be back in a little while. 599 00:22:57,910 --> 00:22:58,976 [Cheryl] All right. 600 00:22:59,912 --> 00:23:02,346 [Keith] I have no idea how to make this dish. 601 00:23:02,448 --> 00:23:04,849 I've never made a chocolate mousse in my entire life. 602 00:23:04,917 --> 00:23:06,817 And going from this, 603 00:23:06,819 --> 00:23:10,154 shooting in the dark, it's damn near impossible. 604 00:23:10,223 --> 00:23:11,722 Impossible. 605 00:23:11,724 --> 00:23:13,524 For me to have this right here 606 00:23:13,526 --> 00:23:15,826 not a teaspoon, not amount, 607 00:23:15,828 --> 00:23:18,529 whether to stir, it's a stab in the dark. 608 00:23:18,531 --> 00:23:19,397 [Cheryl exclaims] 609 00:23:19,399 --> 00:23:20,431 My goodness! 610 00:23:29,942 --> 00:23:31,074 [Robert] So, how are we doing? 611 00:23:31,076 --> 00:23:33,511 -[Cheryl] Struggling. -So, what is that in yours? 612 00:23:33,513 --> 00:23:35,713 Um, I used all the ingredients 613 00:23:35,715 --> 00:23:37,314 and I don't know how much-- 614 00:23:37,316 --> 00:23:38,749 And then you put it on the heat, right? 615 00:23:38,851 --> 00:23:40,150 I did put it on the heat. 616 00:23:40,152 --> 00:23:41,419 [Robert] But you put a whol egg in there, didn't you? 617 00:23:41,421 --> 00:23:43,287 -I put three eggs in here. -Mmm-hmm. 618 00:23:43,289 --> 00:23:45,055 I didn't put mine on the heat. 619 00:23:45,057 --> 00:23:47,224 No, but you put raw eggs in it, right? 620 00:23:48,327 --> 00:23:50,428 I'm not gonna eat it. It's got raw eggs in it. 621 00:23:50,430 --> 00:23:52,163 This is nothing like a mousse, is it? 622 00:23:52,231 --> 00:23:54,031 -No, chef. -[Robert] Try it. Take a spoon, try it. 623 00:23:54,033 --> 00:23:55,032 [groans softly] 624 00:23:56,302 --> 00:23:57,501 What does it taste like? 625 00:23:57,503 --> 00:23:59,403 Ah, coffee. 626 00:23:59,405 --> 00:24:02,406 Every dish in this restaurant has to have a recipe. 627 00:24:02,408 --> 00:24:03,674 So, I can cost it out. 628 00:24:03,676 --> 00:24:05,509 I know what the ingredients cost. 629 00:24:05,511 --> 00:24:07,011 I know what the labor costs. 630 00:24:07,013 --> 00:24:09,013 I know what the overhead is. 631 00:24:09,015 --> 00:24:12,950 Therefore, I can then price it correctly to sell it. 632 00:24:12,952 --> 00:24:16,253 You can't fly by the seat of your pants with money. 633 00:24:16,255 --> 00:24:17,721 It's not just a recipe. 634 00:24:17,723 --> 00:24:20,624 It's a system to be successful. 635 00:24:20,626 --> 00:24:22,126 All right, meet me upfront. 636 00:24:22,128 --> 00:24:23,260 We're gonna go over homework. 637 00:24:23,329 --> 00:24:24,161 -Okay? -Okay. 638 00:24:24,230 --> 00:24:25,129 -Yes, Chef. -All right. 639 00:24:25,131 --> 00:24:25,963 Thank you. 640 00:24:29,502 --> 00:24:31,735 Hey! Hey! 641 00:24:31,837 --> 00:24:33,237 That looks a little different. 642 00:24:33,339 --> 00:24:34,705 Looks better already, doesn't it? 643 00:24:34,707 --> 00:24:37,107 Overall, I asked you for 644 00:24:37,109 --> 00:24:40,744 soul food, bistro, gold, black kind of thing. 645 00:24:40,813 --> 00:24:43,247 Yes, so instantly what my mind goes to 646 00:24:43,349 --> 00:24:45,115 is kind of vintage-modern. 647 00:24:45,117 --> 00:24:46,851 So, the first thing I'm gonna do is to replace 648 00:24:46,952 --> 00:24:49,520 all the existing white commercial ceiling tiles 649 00:24:49,522 --> 00:24:51,121 with new black panels 650 00:24:51,123 --> 00:24:53,224 to really give a dark moody vibe. 651 00:24:53,226 --> 00:24:55,559 Where the existing mirrors are, we're gonna keep them 652 00:24:55,628 --> 00:24:59,330 and give them a faux patina to really give that aged loo 653 00:24:59,332 --> 00:25:01,632 Over the soffit, I'm gonna have some collard greens hand painted 654 00:25:01,734 --> 00:25:04,001 they're gonna be lit from below 655 00:25:04,003 --> 00:25:07,905 to highlight the food so tha you know this all about soul 656 00:25:07,907 --> 00:25:10,608 On the main wall, we're bringing in a new built-in banquet 657 00:25:10,610 --> 00:25:12,042 and some gold screens 658 00:25:12,044 --> 00:25:14,345 with wooden spoons that we're gonna backlight. 659 00:25:14,446 --> 00:25:15,713 New black chairs. 660 00:25:15,715 --> 00:25:17,047 Marble tabletops 661 00:25:17,116 --> 00:25:19,016 When we're done, Smith's Soul Food 662 00:25:19,018 --> 00:25:20,951 is gonna definitely feel like a bistro. 663 00:25:21,020 --> 00:25:23,220 It's gonna be upscale and totally comfortable. 664 00:25:23,222 --> 00:25:24,522 -I love that. -[Lynn] Okay. 665 00:25:24,524 --> 00:25:25,656 We've got a lot to go. 666 00:25:34,166 --> 00:25:36,000 So, young Keith. 667 00:25:36,502 --> 00:25:37,902 Your homework, 668 00:25:37,904 --> 00:25:41,472 you're gonna get a recipe, my recipe for collard greens 669 00:25:41,474 --> 00:25:42,907 and you're gonna practice it 670 00:25:42,909 --> 00:25:45,109 because you're gonna make it for tomorrow. 671 00:25:45,111 --> 00:25:47,411 Because she's no longer in the kitchen. 672 00:25:47,413 --> 00:25:48,712 Your homework 673 00:25:48,714 --> 00:25:51,315 is to give everything to Deborah 674 00:25:51,317 --> 00:25:52,716 to do with finances. 675 00:25:52,718 --> 00:25:55,953 Because tomorrow I wanna know the ball of wax, 676 00:25:55,955 --> 00:25:57,888 so I can really understand where we are. 677 00:25:57,890 --> 00:25:59,723 And then I want you to sit down with a cup of coffee 678 00:25:59,725 --> 00:26:02,126 or tea, whatever you drink and I want you to take 679 00:26:02,128 --> 00:26:04,562 the roles and responsibilities of a coach 680 00:26:04,630 --> 00:26:06,063 of a basketball team. 681 00:26:06,065 --> 00:26:08,399 And I want you to take each of those roles 682 00:26:08,401 --> 00:26:10,401 and I want you to equalize it 683 00:26:10,403 --> 00:26:12,503 to running a restaurant. 684 00:26:12,505 --> 00:26:15,105 All right, appreciate it. I know it's been a long day. 685 00:26:15,107 --> 00:26:17,608 You've had a few lessons, there's a lot more to come. 686 00:26:17,610 --> 00:26:18,709 I will see you tomorrow. 687 00:26:18,711 --> 00:26:20,244 -Yes, Chef. Thank you, Chef. -Thank you. 688 00:26:20,346 --> 00:26:21,645 Thank you. 689 00:26:27,653 --> 00:26:30,421 [Robert] It's day two at Smith's Soul Food Bistro. 690 00:26:30,423 --> 00:26:32,957 Owner Cheryl is an ex-basketball coach 691 00:26:32,959 --> 00:26:36,827 who is failing to apply those skills to running her charitable restaurant. 692 00:26:36,829 --> 00:26:38,796 She must learn to play by the rules 693 00:26:38,798 --> 00:26:41,932 or else this place won't be around to help her community 694 00:26:42,001 --> 00:26:45,402 Cheryl is working with her sister to start cleaning up her finances. 695 00:26:45,404 --> 00:26:47,304 And I've got my chefs working with her cook 696 00:26:47,306 --> 00:26:49,139 on new recipes and technique 697 00:26:49,208 --> 00:26:50,507 But before I check in, 698 00:26:50,509 --> 00:26:52,443 I need to talk to my design team. 699 00:26:52,544 --> 00:26:53,611 Hey, good morning. 700 00:26:53,613 --> 00:26:55,245 -Hey. -Good morning. 701 00:26:55,347 --> 00:26:56,947 Wow! Oh, my God. 702 00:26:57,049 --> 00:26:58,115 Yeah, sorry, it's dark. 703 00:26:58,117 --> 00:26:59,617 -But-- -[Lynn] There's no lights. 704 00:26:59,619 --> 00:27:01,418 [Tom] Yeah, we just ripped all the lights out. 705 00:27:01,420 --> 00:27:03,220 This will be what the bulbs will be like, 706 00:27:03,222 --> 00:27:04,655 the cool vintage Edison. 707 00:27:04,724 --> 00:27:08,359 I'm looking at the dark ceiling, I like that. 708 00:27:08,427 --> 00:27:10,127 Yeah, you gave us the task to go dark, 709 00:27:10,129 --> 00:27:13,130 so what we found was these insert panels that look 710 00:27:13,132 --> 00:27:14,965 vintage, like a bistro. 711 00:27:15,034 --> 00:27:17,001 -[Tom] And they're all pre-finished. -I love that. 712 00:27:17,003 --> 00:27:19,036 -Good job. All right. -Awesome. Thanks, Robert. 713 00:27:21,907 --> 00:27:25,943 I asked you, Cheryl to give Deborah all the information 714 00:27:26,045 --> 00:27:27,745 that you hadn't given her in the past 715 00:27:27,813 --> 00:27:31,115 because talking to you, you said your strength is finance. 716 00:27:31,117 --> 00:27:32,616 So, what did we come up with? 717 00:27:32,618 --> 00:27:35,953 Well, Cheryl provided me with 718 00:27:36,055 --> 00:27:38,122 what I believe is some numbers. 719 00:27:38,124 --> 00:27:39,957 With numbers we currently have, 720 00:27:40,059 --> 00:27:43,527 we are $213,000 in debt. 721 00:27:45,131 --> 00:27:46,130 But-- 722 00:27:47,900 --> 00:27:49,500 I wanna say it's more. 723 00:27:49,502 --> 00:27:50,834 [Robert] Why do you think that? 724 00:27:50,903 --> 00:27:53,704 Because there are some costs 725 00:27:53,706 --> 00:27:57,708 that receipts of things she paid for 726 00:27:57,710 --> 00:28:00,044 that she can't put her hands on right now. 727 00:28:00,046 --> 00:28:01,278 Here's the problem with that. 728 00:28:01,280 --> 00:28:02,513 If you an invoice, 729 00:28:02,515 --> 00:28:04,214 the accountant can actually go to your bank 730 00:28:04,216 --> 00:28:06,717 and check that, right? 731 00:28:06,719 --> 00:28:08,218 If we can't check it 732 00:28:08,220 --> 00:28:10,220 and you claim it and you take it 733 00:28:10,222 --> 00:28:11,822 and the IRS comes in and says, 734 00:28:11,824 --> 00:28:14,658 "Hey, listen, where's this?" 735 00:28:14,760 --> 00:28:16,126 And you don't have it, 736 00:28:16,128 --> 00:28:17,928 that's taxable income for you. 737 00:28:17,930 --> 00:28:18,962 Whoa. 738 00:28:19,465 --> 00:28:21,131 Rules of business. 739 00:28:21,534 --> 00:28:22,733 Get an accountant 740 00:28:23,402 --> 00:28:24,935 that's really good. 741 00:28:24,937 --> 00:28:28,038 And lay it all on the table, get it all cleaned up this month. 742 00:28:28,040 --> 00:28:30,607 But make sure that you can show them. 743 00:28:30,609 --> 00:28:33,377 So, the only thing I want you to change right now 744 00:28:33,379 --> 00:28:34,745 is pricing of food. 745 00:28:34,814 --> 00:28:37,514 Your food cost, labor cost, overheads 746 00:28:37,516 --> 00:28:38,716 are where you gotta look at. 747 00:28:38,718 --> 00:28:40,718 Because the better a business is run, 748 00:28:40,720 --> 00:28:42,052 the more money you make. 749 00:28:42,054 --> 00:28:44,755 The more money, you can take care of kids and the mission. 750 00:28:44,824 --> 00:28:46,423 I asked you to do some homework. 751 00:28:46,425 --> 00:28:50,394 I asked you tell me the role of the coach 752 00:28:50,396 --> 00:28:54,965 and parlay it into the roles of a general manager of a restaurant. 753 00:28:55,033 --> 00:28:56,133 Tell me about it. 754 00:28:56,235 --> 00:28:57,801 That was the a-ha moment 755 00:28:57,803 --> 00:29:01,038 because soon as you said, "The responsibilities of a coach," 756 00:29:01,107 --> 00:29:02,406 well, I know how to do that. 757 00:29:02,408 --> 00:29:04,041 I gotta hire the right team. 758 00:29:04,143 --> 00:29:06,543 And I gotta hire people that are smarter than me. 759 00:29:06,612 --> 00:29:09,113 As a manager and owner, it's the same thing. 760 00:29:09,115 --> 00:29:10,280 You have to have the right people, 761 00:29:10,282 --> 00:29:11,648 you have to recruit the right people. 762 00:29:11,750 --> 00:29:13,417 Everything that a team has to have, 763 00:29:13,419 --> 00:29:15,018 a business has to have. 764 00:29:15,020 --> 00:29:17,321 I know I'm a woman of faith. 765 00:29:17,957 --> 00:29:19,423 I got a big heart. 766 00:29:19,425 --> 00:29:20,924 I'm a giver. 767 00:29:20,926 --> 00:29:23,160 But I tried to take shortcuts. 768 00:29:23,228 --> 00:29:25,262 And I've let a lot of people down 769 00:29:25,364 --> 00:29:26,764 who have depended on me. 770 00:29:26,832 --> 00:29:28,599 And those things have to stop. 771 00:29:28,601 --> 00:29:30,134 With these kids, 772 00:29:30,202 --> 00:29:31,535 I feel like, 773 00:29:31,637 --> 00:29:34,705 I don't wanna look back, I don't wanna look at my failures. 774 00:29:34,707 --> 00:29:36,440 I just wanna get up and change. 775 00:29:36,542 --> 00:29:38,542 -Can you do it? -Yes. 776 00:29:38,611 --> 00:29:40,911 -I can't hear you! -Yes. 777 00:29:40,913 --> 00:29:42,613 -I can. -[Robert] Good. 778 00:29:42,615 --> 00:29:44,348 That's what this is about. 779 00:29:45,818 --> 00:29:47,317 So, here's what's gonna happen. 780 00:29:47,319 --> 00:29:49,052 I wanna do something else with you. 781 00:29:49,121 --> 00:29:52,222 I want you to jot down your story 782 00:29:52,224 --> 00:29:53,824 in a very succinct manner. 783 00:29:53,826 --> 00:29:56,827 'Cause we're gonna do a video for social media. 784 00:29:56,829 --> 00:29:58,962 We're gonna have you film that with the kids. Okay? 785 00:29:59,031 --> 00:30:00,130 Okay. 786 00:30:01,033 --> 00:30:03,901 So, we have to incorporate what our mission is. 787 00:30:03,903 --> 00:30:05,936 [Cheryl] Well, the mission of the restaurant is 788 00:30:06,038 --> 00:30:08,005 to be able to develop champions for life. 789 00:30:08,941 --> 00:30:10,407 Ah, Ryan, come over here. 790 00:30:10,409 --> 00:30:12,476 Do me a favor. You're gonna video this. 791 00:30:12,478 --> 00:30:14,945 Straight to the point. Concise. 792 00:30:15,714 --> 00:30:17,114 And it's about them. 793 00:30:17,116 --> 00:30:19,650 So, you gotta incorporate them into your message. 794 00:30:19,718 --> 00:30:21,018 All right, so, Ashley 795 00:30:21,020 --> 00:30:22,820 put your smile face on, it's game time. 796 00:30:22,822 --> 00:30:25,222 While I'm talking about Smith's Soul Food, 797 00:30:25,224 --> 00:30:28,025 I need y'all to be a little bit more energetic. Okay? 798 00:30:28,027 --> 00:30:30,661 And need you to be able to feel it. Okay? 799 00:30:30,762 --> 00:30:32,396 That's what we do. Let's go get it. 800 00:30:32,398 --> 00:30:34,431 We promotin' the spirit of excellence. 801 00:30:34,433 --> 00:30:36,533 But the excellence is not just from me, 802 00:30:36,635 --> 00:30:38,035 it's gonna end with you all. 803 00:30:38,103 --> 00:30:39,303 -Yes. -That's right. 804 00:30:39,305 --> 00:30:40,604 You going off to college. 805 00:30:40,606 --> 00:30:42,172 You wanna be a nurse. 806 00:30:42,174 --> 00:30:45,409 Whatever you wanna do in life, guess what, that's what you're gonna do. 807 00:30:45,411 --> 00:30:48,045 We got more than soul food on our menu. 808 00:30:48,113 --> 00:30:49,847 We got empowerment on our menu. 809 00:30:49,948 --> 00:30:51,849 We got inspiration on the menu. 810 00:30:51,950 --> 00:30:55,152 And we're not gonna let our past dictate our future. 811 00:30:55,221 --> 00:30:57,721 I shed some tears yesterday because I knew 812 00:30:57,723 --> 00:30:59,823 that I was failing you all. 813 00:30:59,825 --> 00:31:00,858 But not again. 814 00:31:00,926 --> 00:31:03,227 And that's why we're here today. 815 00:31:03,229 --> 00:31:06,063 It's about Coach Littlejohn getting it right. 816 00:31:06,065 --> 00:31:08,465 'Cause this is my second chance. 817 00:31:08,533 --> 00:31:10,534 And I'm not gonna let y'all down. 818 00:31:11,203 --> 00:31:13,904 And I promise you that. 819 00:31:13,906 --> 00:31:15,706 This ain't about a new restaurant, 820 00:31:15,708 --> 00:31:17,040 it's about a new me. 821 00:31:18,544 --> 00:31:21,345 And a new me, guess what, could help you all 822 00:31:21,413 --> 00:31:23,347 to be successful in life. 823 00:31:23,448 --> 00:31:26,016 And I want you to be better than me. 824 00:31:26,018 --> 00:31:28,552 I want you to be better than me. 825 00:31:28,654 --> 00:31:30,721 And I want you to be better than me. 826 00:31:30,723 --> 00:31:33,323 That's what our whole mission is here. 827 00:31:33,325 --> 00:31:35,759 There's no shortcuts to success. 828 00:31:36,729 --> 00:31:38,762 And I've been making shortcuts. 829 00:31:40,733 --> 00:31:43,433 And I can't do it no more. 830 00:31:43,502 --> 00:31:46,837 And I thank you. I thank you from the bottom of my heart. 831 00:31:46,939 --> 00:31:48,438 [Robert] Don't thank me. 832 00:31:48,440 --> 00:31:50,507 The only way you thank me is when you change and become successful. 833 00:31:50,509 --> 00:31:51,608 Get back in there. 834 00:31:51,610 --> 00:31:53,543 See that passion you just had there. 835 00:31:53,645 --> 00:31:55,545 Right? That was powerful. 836 00:31:56,248 --> 00:31:58,048 Be as passionate as you are. 837 00:31:58,150 --> 00:31:59,316 Like you just were there 838 00:31:59,318 --> 00:32:01,551 when you deliver that information. Go. 839 00:32:01,653 --> 00:32:03,220 Hi, my name is Cheryl Littlejohn 840 00:32:03,222 --> 00:32:05,322 and I'm the owner of Smith's Soul Food Bistro 841 00:32:05,324 --> 00:32:06,957 here in Gastonia, North Carolina. 842 00:32:07,026 --> 00:32:08,358 Come on in and dine 843 00:32:08,460 --> 00:32:09,927 and help out in our mission. 844 00:32:09,929 --> 00:32:11,962 Promoting the spirit of excellence 845 00:32:12,064 --> 00:32:14,231 and helping young people to reach their goals and dreams. 846 00:32:14,233 --> 00:32:17,034 [all applauding] 847 00:32:17,135 --> 00:32:19,202 [all cheering] 848 00:32:19,204 --> 00:32:20,270 Well done. 849 00:32:20,372 --> 00:32:22,706 You just saw something that was transformational. 850 00:32:22,708 --> 00:32:24,408 It's not about food, 851 00:32:24,410 --> 00:32:25,809 it's about people. 852 00:32:25,811 --> 00:32:28,545 Now, we've got great people helping young kids 853 00:32:28,614 --> 00:32:30,347 get through their own troubles. 854 00:32:30,449 --> 00:32:32,749 This place is gonna do amazing for these two. 855 00:32:37,957 --> 00:32:40,023 All right, so this 856 00:32:40,025 --> 00:32:42,960 is my transformational moment. 857 00:32:43,028 --> 00:32:45,329 This is where I get to 858 00:32:45,331 --> 00:32:47,130 become a cook again 859 00:32:47,132 --> 00:32:49,232 and be like a little kid. 860 00:32:49,301 --> 00:32:51,501 So, the first dish I'm gonna talk to you about 861 00:32:51,503 --> 00:32:53,403 is a pork sandwich. 862 00:32:53,405 --> 00:32:55,339 We're gonna start with a pork chop. 863 00:32:55,407 --> 00:32:57,307 No bone. It's been pounded, 864 00:32:57,309 --> 00:32:59,810 marinated in buttermilk and hot sauce 865 00:32:59,812 --> 00:33:01,445 and just dredged in flour. 866 00:33:01,546 --> 00:33:02,713 Into the fryer. 867 00:33:02,715 --> 00:33:04,815 Nothing better than crispy pork. 868 00:33:04,817 --> 00:33:06,450 I'm taking red cabbage 869 00:33:06,518 --> 00:33:08,852 carrots and blue cheese. 870 00:33:08,887 --> 00:33:11,955 I'm gonna mix that with a ranch dressing. 871 00:33:12,057 --> 00:33:13,523 I like it a little bit wetter. 872 00:33:13,525 --> 00:33:15,959 Mix it up. So, I got my coleslaw. 873 00:33:15,961 --> 00:33:17,294 I got my bun. 874 00:33:17,296 --> 00:33:18,729 Spicy mayonnaise. 875 00:33:18,731 --> 00:33:21,565 Mayonnaise, hot sauce, salt, pepper. Watch. 876 00:33:22,935 --> 00:33:24,134 [Cheryl] All right now. 877 00:33:24,436 --> 00:33:25,702 Right? 878 00:33:25,704 --> 00:33:26,703 [Cheryl] Oh! 879 00:33:27,906 --> 00:33:29,740 Beautiful presentation. 880 00:33:29,841 --> 00:33:31,541 Try, try. Take a French fry. 881 00:33:33,312 --> 00:33:35,045 This is so good. 882 00:33:35,047 --> 00:33:36,245 [Cheryl] This is bomb. 883 00:33:36,247 --> 00:33:39,149 [Robert] That whole plate cost $2.64 to make. 884 00:33:39,218 --> 00:33:41,785 We're selling it for $14. 885 00:33:41,787 --> 00:33:45,022 $11.36 in my pocket. 886 00:33:45,024 --> 00:33:46,423 19 percent food cost. 887 00:33:46,425 --> 00:33:48,725 -Ah! -Ah! 888 00:33:48,727 --> 00:33:51,061 All right, so, I'm gonna show you another dish. 889 00:33:51,063 --> 00:33:53,130 Fish and grits. Grouper. 890 00:33:53,132 --> 00:33:55,699 Salt, pepper, wash. 891 00:33:55,701 --> 00:33:57,200 [pan sizzling] 892 00:33:59,204 --> 00:34:00,504 [Robert] I've got pecans. 893 00:34:00,506 --> 00:34:02,305 Butter. Bread crumbs. Little herbs. 894 00:34:02,307 --> 00:34:03,707 Roast it in the oven. 895 00:34:03,709 --> 00:34:06,009 Green beans. Have already been blanched. 896 00:34:06,011 --> 00:34:07,544 Roasted tomato sauce. 897 00:34:07,613 --> 00:34:09,312 -[Cheryl] Okay. -[Robert] Little bit of butter. 898 00:34:10,716 --> 00:34:12,215 Oh, hoo! 899 00:34:12,217 --> 00:34:13,717 [Robert] Unlike your grits yesterday, 900 00:34:13,719 --> 00:34:15,018 this how grits should look. 901 00:34:15,020 --> 00:34:16,953 -But wait a minute! -Uh-oh, wait a minute. 902 00:34:16,955 --> 00:34:18,388 [Robert] Put some pimento cheese. 903 00:34:18,390 --> 00:34:19,423 [Cheryl laughs] 904 00:34:19,425 --> 00:34:21,625 [Robert] Get it all nice and friendly. 905 00:34:21,627 --> 00:34:23,627 [Cheryl] I'm looking at portion size. 906 00:34:23,629 --> 00:34:25,128 We gave too much. 907 00:34:25,130 --> 00:34:26,696 Okay. Yeah. 908 00:34:26,698 --> 00:34:29,933 [Robert] Dig in. Get the fish, get the grits, get tomato, get the beans. 909 00:34:32,805 --> 00:34:34,037 Oh, gosh. Yes. 910 00:34:34,039 --> 00:34:35,238 You're the man. 911 00:34:35,340 --> 00:34:38,809 [Robert] This dish cost me $3.73. 912 00:34:38,811 --> 00:34:40,677 We'll sell it for $15. 913 00:34:40,746 --> 00:34:42,412 That means 25 percent food cost 914 00:34:42,414 --> 00:34:44,414 give me $11.27 915 00:34:44,416 --> 00:34:46,116 -in my pocket! -[all scream] 916 00:34:46,118 --> 00:34:48,919 [laughs hysterically] That's what I'm talking about. 917 00:34:48,921 --> 00:34:50,687 Now, I'm gonna show you mac and cheese 918 00:34:50,689 --> 00:34:52,255 with lemon pepper chicken. 919 00:34:53,826 --> 00:34:56,059 Cheese sauce, a little ranch dressing. 920 00:34:56,161 --> 00:34:57,527 All right now. 921 00:34:57,529 --> 00:34:59,830 There's your chicken thighs marinated in buttermilk, 922 00:34:59,832 --> 00:35:01,698 hot sauce, lemon pepper. 923 00:35:01,700 --> 00:35:02,599 Watch. 924 00:35:02,701 --> 00:35:04,101 I've got mac and cheese. 925 00:35:04,103 --> 00:35:06,403 Braised corn. Chicken. 926 00:35:06,405 --> 00:35:09,306 -[Deborah] Oh, got two thighs. -[Cheryl] Both pieces. 927 00:35:09,308 --> 00:35:10,740 Oh, my gosh. 928 00:35:10,842 --> 00:35:12,609 Get the mac and cheese. Get the corn. Get the chicken. 929 00:35:12,711 --> 00:35:13,710 Eat it all together. 930 00:35:15,747 --> 00:35:16,913 Wait a minute. 931 00:35:16,915 --> 00:35:19,015 You're gonna have me shouting in here. 932 00:35:19,017 --> 00:35:21,051 That mac is the bomb. 933 00:35:21,153 --> 00:35:22,619 That chicken is fire. 934 00:35:22,621 --> 00:35:23,620 It's fire! 935 00:35:23,688 --> 00:35:25,722 -How much? -[Robert] $2.39. 936 00:35:25,724 --> 00:35:28,825 We're gonna sell it for $13 18 percent food cost 937 00:35:28,827 --> 00:35:31,161 giving us $10.61 in my pocke 938 00:35:31,263 --> 00:35:32,629 Anything you don't think you can do? 939 00:35:32,631 --> 00:35:33,563 I can do it. 940 00:35:33,665 --> 00:35:35,065 Especially, when you have the recipe, right? 941 00:35:35,133 --> 00:35:37,134 [Cheryl and Deborah laugh] 942 00:35:37,202 --> 00:35:38,135 [Cheryl] No, he didn't. 943 00:35:38,604 --> 00:35:40,003 Boo-yah! 944 00:35:40,005 --> 00:35:41,505 [Robert] I'm gonna check in with design. 945 00:35:41,507 --> 00:35:43,340 -I'll catch up with you shortly. -[Keith] Thank you, Chef. 946 00:35:45,611 --> 00:35:46,943 Coming through. 947 00:35:47,045 --> 00:35:48,812 It's 5:25 in the afternoon. 948 00:35:48,814 --> 00:35:52,015 I have no lights 'cause the electricians are still working on the corner. 949 00:35:52,017 --> 00:35:54,217 As they're all finishing this 950 00:35:54,219 --> 00:35:55,819 scenic wall with spoons. 951 00:35:55,821 --> 00:35:57,854 I have to show you the floor. 952 00:35:57,956 --> 00:36:00,891 You see Deb painting the collard greens on the top. 953 00:36:00,893 --> 00:36:03,426 We've put in tiles. We're finishing bulbs. 954 00:36:03,428 --> 00:36:06,229 The curtains are still gonna be going up in the corner. 955 00:36:06,231 --> 00:36:07,564 All right, we gotta be quick with that 956 00:36:07,633 --> 00:36:09,399 because I wanna start cleaning the floor. 957 00:36:09,401 --> 00:36:10,667 It's crazy. 958 00:36:10,669 --> 00:36:12,536 While we race to the finish in the front of the house, 959 00:36:12,604 --> 00:36:14,304 Cheryl is in the kitchen with Keith 960 00:36:14,306 --> 00:36:17,507 breaking down the food cost on the new recipes I've given her. 961 00:36:17,509 --> 00:36:20,143 And coaching up the staff to get ready for the grand re-opening. 962 00:36:20,245 --> 00:36:22,045 You gotta have some pride and raise the bar. 963 00:36:22,047 --> 00:36:24,214 It doesn't matter where you come from, 964 00:36:24,216 --> 00:36:25,615 it's about where you're going. 965 00:36:25,717 --> 00:36:26,917 Remember that. 966 00:36:26,919 --> 00:36:28,451 [Robert] Watch your backs. Coming through. 967 00:36:28,553 --> 00:36:30,520 Wipe the tables. Come on, let's go! 968 00:36:34,159 --> 00:36:35,625 [Deborah] Yesterday was hard 969 00:36:35,727 --> 00:36:37,861 It was hard for me as a sister, 970 00:36:37,896 --> 00:36:39,462 as an investor 971 00:36:39,531 --> 00:36:42,232 to see my sister receive 972 00:36:42,234 --> 00:36:43,500 what is truth. 973 00:36:43,502 --> 00:36:45,302 But it was necessary. 974 00:36:46,505 --> 00:36:48,338 [Cheryl] There's no more making excuses. 975 00:36:48,440 --> 00:36:51,107 There's no more shortcuts. It's following the rules. 976 00:36:51,109 --> 00:36:53,510 So, I can continue to be the champion 977 00:36:53,512 --> 00:36:55,946 and help other young people be champions. 978 00:36:59,051 --> 00:37:01,318 Okay. How're we doing? 979 00:37:01,320 --> 00:37:02,919 -We're excited. -Excited. 980 00:37:02,921 --> 00:37:03,954 Follow me. 981 00:37:03,956 --> 00:37:05,689 Cheryl, you'll be in the front. 982 00:37:05,691 --> 00:37:07,958 Deborah, hands on shoulders at the back. 983 00:37:08,059 --> 00:37:10,060 From this point forward, you will close your eyes, 984 00:37:10,128 --> 00:37:11,628 I will walk you in. 985 00:37:11,630 --> 00:37:13,830 Just walk straight. I'm gonna guide you. 986 00:37:14,333 --> 00:37:15,432 And stop. 987 00:37:16,134 --> 00:37:18,101 Deborah, turn this way. 988 00:37:18,103 --> 00:37:21,204 Are you ready to see your brand new 989 00:37:22,040 --> 00:37:23,740 Smith's Soul Food? 990 00:37:23,809 --> 00:37:25,342 -Yes. -[Deborah] Yes. 991 00:37:25,410 --> 00:37:26,610 Open your eyes. 992 00:37:28,213 --> 00:37:29,546 Oh, my God! 993 00:37:30,515 --> 00:37:31,314 Open your eyes. 994 00:37:32,551 --> 00:37:33,783 Oh, my God! 995 00:37:33,785 --> 00:37:35,452 Oh, my God! 996 00:37:35,553 --> 00:37:37,420 Oh, my goodness! 997 00:37:37,422 --> 00:37:39,956 [Deborah] Oh, my God! 998 00:37:39,958 --> 00:37:41,791 [Cheryl] Oh, Lord, thank you! 999 00:37:41,793 --> 00:37:43,526 Oh, God! 1000 00:37:43,528 --> 00:37:44,961 Oh, my goodness! 1001 00:37:44,963 --> 00:37:48,231 -Oh, my goodness! -[Deborah exclaims] 1002 00:37:48,233 --> 00:37:51,201 [Cheryl sobs] 1003 00:37:51,203 --> 00:37:53,303 This is amazing! 1004 00:37:53,905 --> 00:37:55,038 [Robert] Look above you. 1005 00:37:55,040 --> 00:37:56,840 It's a brand new ceiling. 1006 00:37:56,941 --> 00:37:58,541 -Brand new tables. -[Cheryl] Oh, my God! 1007 00:37:58,677 --> 00:37:59,709 [Robert] Brand new chairs. 1008 00:37:59,711 --> 00:38:02,045 -Family table. -[Cheryl sobs] 1009 00:38:02,147 --> 00:38:05,348 [Robert] These are original mirrors but we vintaged them. 1010 00:38:05,450 --> 00:38:06,549 These are collard greens. 1011 00:38:06,618 --> 00:38:08,318 Oh, my goodness! 1012 00:38:08,320 --> 00:38:09,819 Collard greens! 1013 00:38:09,821 --> 00:38:11,721 [Robert] You have a brand new Point Of Sale system. 1014 00:38:12,457 --> 00:38:14,057 Oh, my goodness! 1015 00:38:14,159 --> 00:38:15,825 Systems and protocols. 1016 00:38:15,827 --> 00:38:16,826 Oh, wow. 1017 00:38:16,828 --> 00:38:18,061 -Look at this. -[Deborah] Unbelievable. 1018 00:38:18,129 --> 00:38:19,829 I just don't even know what to say. 1019 00:38:19,831 --> 00:38:22,532 Your speech that you gave to those kids earlier, 1020 00:38:22,601 --> 00:38:24,301 brought tears to my eyes, it really did. 1021 00:38:24,303 --> 00:38:27,203 You are the coach. You're the champion. 1022 00:38:27,205 --> 00:38:28,938 And now, take it home. 1023 00:38:28,940 --> 00:38:31,041 -[Cheryl screams] -Whoa. [chuckles] 1024 00:38:31,043 --> 00:38:32,208 Hye, hey. 1025 00:38:32,210 --> 00:38:33,843 [Cheryl laughs] 1026 00:38:33,912 --> 00:38:36,313 I guess you like it. Ah! 1027 00:38:36,315 --> 00:38:38,715 [all exclaiming] 1028 00:38:38,717 --> 00:38:40,417 [all laughing] 1029 00:38:40,419 --> 00:38:41,618 It's a little different. 1030 00:38:41,620 --> 00:38:43,720 When I walked in, I opened my eyes, 1031 00:38:43,722 --> 00:38:46,456 I thought I was somewhere else. Thank you. 1032 00:38:46,558 --> 00:38:48,224 There's a lot of people waiting outside. 1033 00:38:48,226 --> 00:38:49,459 Off you go. 1034 00:38:50,696 --> 00:38:53,530 -You ain't gonna believe it! -You ain't gonna believe it! 1035 00:38:53,532 --> 00:38:55,398 Come on in! 1036 00:38:55,400 --> 00:38:58,802 [all exclaiming] 1037 00:38:59,805 --> 00:39:03,440 Welcome to the new Smith's Soul Food Bistro. 1038 00:39:03,541 --> 00:39:05,308 How are y'all doing today? 1039 00:39:05,310 --> 00:39:08,044 [woman] The decor is beautiful. 1040 00:39:08,046 --> 00:39:12,315 I can't believe this is the same place that I was at yesterday. 1041 00:39:12,317 --> 00:39:13,983 All right, I'll be right back with those drinks. 1042 00:39:13,985 --> 00:39:15,618 [customer] All right! 1043 00:39:15,620 --> 00:39:18,154 [Robert] Yesterday, Cheryl couldn't get out of her staff's way 1044 00:39:18,223 --> 00:39:21,124 and the restaurant had zero leadership in place. 1045 00:39:21,126 --> 00:39:24,160 What I need to see tonight is a coach running her team 1046 00:39:24,229 --> 00:39:25,828 in the front of house, 1047 00:39:25,830 --> 00:39:28,331 making sure that the staff are attentive to all the customers. 1048 00:39:28,333 --> 00:39:31,101 We got your drink orders. Have you all put in your-- 1049 00:39:32,838 --> 00:39:33,970 All right. 1050 00:39:33,972 --> 00:39:35,705 [Robert] And in the kitchen making sure Keith 1051 00:39:35,707 --> 00:39:38,241 is cooking good food quickl and efficiently. 1052 00:39:38,343 --> 00:39:39,809 Fries up! 1053 00:39:39,811 --> 00:39:42,312 Two chicken, one pork, one bite. Heard. 1054 00:39:42,314 --> 00:39:43,713 Fish coming across. 1055 00:39:43,715 --> 00:39:44,814 [man] Table six. 1056 00:39:53,725 --> 00:39:55,425 [woman] This food makes you move. 1057 00:39:55,427 --> 00:39:58,128 I'm eating fried chicken, macaroni 1058 00:39:58,130 --> 00:39:59,829 and sweet corn. 1059 00:39:59,831 --> 00:40:01,631 It's a match made in heaven 1060 00:40:01,633 --> 00:40:03,666 I got some people I'm gonna recommend 1061 00:40:03,668 --> 00:40:04,934 to this place. 1062 00:40:04,936 --> 00:40:06,136 I ordered fish and grits. 1063 00:40:06,237 --> 00:40:07,804 The pimento cheese grits, 1064 00:40:07,806 --> 00:40:09,606 never even heard of that before 1065 00:40:09,608 --> 00:40:10,673 and it's delicious. 1066 00:40:10,675 --> 00:40:13,810 The pork sandwich, it was moist, it was light. 1067 00:40:13,812 --> 00:40:15,345 It had a pop full of flavor 1068 00:40:15,447 --> 00:40:16,780 It was really, really good. 1069 00:40:16,782 --> 00:40:21,584 Great job. Full restaurant, seated, fed. 17 minutes. 1070 00:40:21,586 --> 00:40:23,520 -Boom! -Thank you, Chef. 1071 00:40:23,522 --> 00:40:25,121 -Yes, yes! -[Cheryl] Keith. 1072 00:40:25,123 --> 00:40:27,023 -[Keith] Yes, Chef. -What's going on, baby? 1073 00:40:27,025 --> 00:40:28,625 I love it. Everything's coming out. 1074 00:40:28,627 --> 00:40:30,260 The guests are happy. I got you. 1075 00:40:30,328 --> 00:40:31,828 -[Cheryl chuckles] -I got you. 1076 00:40:31,830 --> 00:40:34,230 It's amazing. I absolutely loved it. 1077 00:40:34,332 --> 00:40:35,899 I'm excited about the transformation, 1078 00:40:35,901 --> 00:40:38,501 but I'm excited about sticking to the tools 1079 00:40:38,503 --> 00:40:40,403 that he has given us in order to be successful. 1080 00:40:40,405 --> 00:40:41,905 There's no turning back. 1081 00:40:41,907 --> 00:40:44,808 There's nothing but more victories coming our way. 1082 00:40:44,810 --> 00:40:46,209 How's the sales going tonight? 1083 00:40:46,211 --> 00:40:47,410 [Deborah] We're gonna pay some bills. 1084 00:40:47,412 --> 00:40:48,845 Girl, we're gonna pay some bills. 1085 00:40:48,947 --> 00:40:50,113 Awesome, awesome. 1086 00:40:50,115 --> 00:40:52,215 Seeing this place has made 1087 00:40:52,217 --> 00:40:54,484 my heart feel warm inside. 1088 00:40:54,486 --> 00:40:56,519 And I can't wait to see where it goes. 1089 00:40:56,521 --> 00:40:58,388 Work it, girl. Look at you. 1090 00:40:58,390 --> 00:41:00,423 Looking around, I see team work, 1091 00:41:00,425 --> 00:41:02,559 determination in the hearts 1092 00:41:02,594 --> 00:41:04,861 community, great food 1093 00:41:04,963 --> 00:41:06,396 and amazing service. 1094 00:41:06,398 --> 00:41:08,798 Now, that is a winning combination. 1095 00:41:08,800 --> 00:41:11,034 I know Smith's is gonna take this one 1096 00:41:11,102 --> 00:41:12,135 all the way. 1097 00:41:12,204 --> 00:41:15,405 [all cheering] 1098 00:41:31,189 --> 00:41:33,056 Berneisha is my business partner 1099 00:41:33,058 --> 00:41:34,724 and one of my greatest friends. 1100 00:41:34,793 --> 00:41:37,560 My friendship is way more important than this restaurant. 1101 00:41:37,662 --> 00:41:39,929 But this was my whole idea, 1102 00:41:39,931 --> 00:41:42,098 that she just got, like, roped into. 1103 00:41:42,100 --> 00:41:44,033 I definitely never feel equal. 1104 00:41:44,102 --> 00:41:45,902 So, you feel she's isolating alone? 1105 00:41:45,904 --> 00:41:46,903 Absolutely. 1106 00:41:46,905 --> 00:41:48,771 I feel like I'm stuck here. 1107 00:41:48,773 --> 00:41:50,807 I don't think this is salvageable. 1108 00:41:50,809 --> 00:41:53,209 I just wanna fix it, I want her to be okay. 1109 00:41:53,211 --> 00:41:56,913 I literally had crisis hotline here one day. 1110 00:41:56,915 --> 00:41:59,015 Is there something else going on that I don't know?