1
00:00:01,467 --> 00:00:03,600
When COVID hit,
all our savings were gone.
2
00:00:03,667 --> 00:00:06,266
This restaurant has taken
its toll on my health
3
00:00:06,266 --> 00:00:10,400
and I would like for
my youngest daughter to take
over the restaurant.
4
00:00:10,467 --> 00:00:11,600
[Robert] So,
what're you afraid of?
5
00:00:11,667 --> 00:00:13,300
Running a business is scary.
6
00:00:13,367 --> 00:00:14,900
I've never really
been book smart.
7
00:00:14,967 --> 00:00:17,767
Stuff like that just goes
over my head.
8
00:00:17,767 --> 00:00:19,367
I believe in you.
9
00:00:19,367 --> 00:00:22,467
I am asking you to be
open-minded enough
to learn.
10
00:00:22,467 --> 00:00:25,567
Oh, my gosh!
This is so good.
I can do this.
11
00:00:25,567 --> 00:00:27,000
-[Heather] We got this, guys.
-[all cheering]
12
00:00:27,000 --> 00:00:29,000
[Robert] The new Amigo Cafe!
13
00:00:29,000 --> 00:00:30,400
Oh, my!
14
00:00:35,967 --> 00:00:40,100
I'm in Kayenta, Arizona,
a small township,
on the Navajo Nation.
15
00:00:40,100 --> 00:00:41,767
This is Monument Valley,
16
00:00:41,767 --> 00:00:45,800
where all those big,
Wild Wild West movies
have actually been filmed.
17
00:00:45,867 --> 00:00:48,266
And, I'm on my way
to Amigo Cafe,
18
00:00:48,266 --> 00:00:50,300
a restaurant on a reservation.
19
00:00:50,367 --> 00:00:52,800
If you look around,
this is not a restaurant
20
00:00:52,867 --> 00:00:55,800
that has a lot of locals
because... look!
21
00:00:55,867 --> 00:01:00,066
There is miles and miles
and miles of nothing.
22
00:01:00,066 --> 00:01:03,567
Before I go to the restaurant,
I'm gonna stop at
a local museum
23
00:01:03,567 --> 00:01:06,500
to get a little education
on the Navajo Nation.
24
00:01:06,567 --> 00:01:08,266
-[shopkeeper] Hi, how are you?
-Good morning.
25
00:01:08,767 --> 00:01:09,767
Wow!
26
00:01:14,367 --> 00:01:16,467
-Robert, ya'at'eeh!
-How are you?
27
00:01:16,467 --> 00:01:18,467
Welcome to the Navajo Nation.
I'm doing well.
28
00:01:18,467 --> 00:01:19,867
Well, thank you. So, tell me.
29
00:01:19,867 --> 00:01:25,667
How has the Navajo Nation
adapted from old days
to modern times?
30
00:01:25,667 --> 00:01:27,367
Here, in our community,
31
00:01:27,367 --> 00:01:31,367
our young women
still go through
a coming-of-age ceremony
32
00:01:31,367 --> 00:01:36,200
and we're still taught
how to use a grinding stone
and how to prepare the corn.
33
00:01:36,266 --> 00:01:40,367
-And how to butcher a sheep.
-Oh, were sheep the biggest
part of food?
34
00:01:40,367 --> 00:01:41,800
A huge part of food.
35
00:01:41,867 --> 00:01:46,000
Another major food source
for our people is corn
and squash.
36
00:01:46,000 --> 00:01:50,667
But the local restaurant,
Amigo's, has become well-known
through their coffee. [laughs]
37
00:01:50,667 --> 00:01:52,000
-Coffee?
-Coffee.
38
00:01:52,000 --> 00:01:54,667
Kayenta is the gateway
to Monument Valley.
39
00:01:54,667 --> 00:01:58,200
So, Kayenta thrives around
the tourism industry.
40
00:01:58,266 --> 00:02:00,867
[Robert] All right.
Well, I appreciate
all the information.
41
00:02:00,867 --> 00:02:02,100
Now, I just gotta get it done.
42
00:02:02,166 --> 00:02:05,367
In our language we say...
[speaking native language]
43
00:02:05,367 --> 00:02:07,266
That means,
thank you and take care.
44
00:02:07,266 --> 00:02:08,867
All right.
Well, thank you so much.
45
00:02:08,867 --> 00:02:11,166
Welcome to the Navajo Nation.
46
00:02:11,166 --> 00:02:12,200
[Robert] That was beautiful.
47
00:02:13,700 --> 00:02:15,867
[Julene] Hi, guys. Come on in.
48
00:02:15,867 --> 00:02:18,567
So, I'm gonna have
you sign in, please.
49
00:02:18,567 --> 00:02:21,567
I own the Amigo Cafe
with my husband, Larry.
50
00:02:21,567 --> 00:02:23,200
But, my youngest
daughter, Heather,
51
00:02:23,266 --> 00:02:26,467
runs the day-to-day
and basically,
the front of the house.
52
00:02:26,467 --> 00:02:28,567
We have owned
the Amigo Cafe
53
00:02:28,567 --> 00:02:32,200
for 22 years and Larry
and I are both full Navajos.
54
00:02:32,266 --> 00:02:33,900
When we took over,
55
00:02:33,967 --> 00:02:35,967
it was basically,
all Mexican food
56
00:02:35,967 --> 00:02:39,567
and we tried to incorporate
some of our native dishes.
57
00:02:39,567 --> 00:02:41,700
But, basically,
just the frybread.
58
00:02:43,700 --> 00:02:45,567
[Larry speaking]
59
00:02:45,567 --> 00:02:48,667
I sit down at table two
and do my paperwork.
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00:02:48,667 --> 00:02:51,400
[Larry] Previous owner was one
of my customers at the bank
61
00:02:51,467 --> 00:02:54,166
and one day,
he came in and says,
"I am retiring."
62
00:02:54,166 --> 00:02:57,400
This was the only
Mexican restaurant
for a 100-mile radius.
63
00:02:57,467 --> 00:02:59,200
So, it's a great opportunity
64
00:02:59,266 --> 00:03:01,467
because it's
a successful business.
65
00:03:01,467 --> 00:03:05,767
But, Julene's restaurant
experience is probably just
dining at restaurants.
66
00:03:05,767 --> 00:03:09,266
[Julene] Wash your hands,
guys. Don't forget.
Wash your hands, guys.
67
00:03:09,266 --> 00:03:11,600
[Larry] The restaurant
has been somewhat successful.
68
00:03:11,667 --> 00:03:13,667
I was really happy.
Julene was really happy
69
00:03:13,667 --> 00:03:15,667
and things were really
looking good
70
00:03:15,667 --> 00:03:21,166
and then
COVID happened and it just
changed our whole life.
71
00:03:21,166 --> 00:03:24,967
[Julene] I was very proud
of what we had accomplished
and when COVID hit,
72
00:03:24,967 --> 00:03:26,433
we shut down.
73
00:03:26,467 --> 00:03:30,467
But a lot of my staff
are single parents
and they had to
74
00:03:30,467 --> 00:03:33,900
feed their families
and even though there
was no work for them to do,
75
00:03:33,967 --> 00:03:36,867
I kept paying them
over $200,000.
76
00:03:36,867 --> 00:03:38,367
So, all our savings went.
77
00:03:38,367 --> 00:03:42,367
You know,
whatever we had built up
was gone within a few months.
78
00:03:42,367 --> 00:03:45,567
Julene is awesome.
She takes care of us.
79
00:03:45,567 --> 00:03:47,300
She's practically my family.
80
00:03:47,367 --> 00:03:51,600
You know, if you need help,
she's always open-armed
for all of us here.
81
00:03:51,667 --> 00:03:55,567
It's a family restaurant
and it's a special place
for a lot of people.
82
00:03:55,567 --> 00:04:00,667
My health has actually taken
a turn for the worse.
I mean, I'm older now.
83
00:04:00,667 --> 00:04:05,900
And we live in a community
which is exactly 140 miles
away from transit.
84
00:04:05,967 --> 00:04:08,567
That's two hours, one way.
So, two hours going home is
85
00:04:08,567 --> 00:04:11,567
four hours all together
of my day on the road.
86
00:04:11,567 --> 00:04:15,400
And so,
my hope is that Heather will
take over the restaurant.
87
00:04:15,467 --> 00:04:17,166
One of the things I was
thinking of doing is,
88
00:04:17,166 --> 00:04:19,266
-having you do the schedule.
-Wait, what?
89
00:04:19,266 --> 00:04:21,700
Heather has worked here
full-time for
90
00:04:21,767 --> 00:04:24,200
mostly the last five years.
91
00:04:24,266 --> 00:04:26,500
She's very smart,
very creative.
92
00:04:26,567 --> 00:04:28,400
She talks to people very well.
93
00:04:28,467 --> 00:04:29,767
She can do the job.
94
00:04:29,767 --> 00:04:32,767
But she is one of the youngest
of all my staff.
95
00:04:32,767 --> 00:04:34,166
So, for her to take on
that role,
96
00:04:34,166 --> 00:04:35,100
that's sort of hard.
97
00:04:35,100 --> 00:04:37,467
And also,
as a child growing up,
98
00:04:37,467 --> 00:04:39,066
she was picked on quite a bit.
99
00:04:39,066 --> 00:04:41,266
So, she just needs to believe
in herself.
100
00:04:41,266 --> 00:04:44,567
If I gave you some direction,
do you feel like you could
do that?
101
00:04:44,567 --> 00:04:47,800
-Baby steps with me.
-Baby steps. Okay.
102
00:04:47,867 --> 00:04:49,867
I don't know what I wanna
do with my life.
103
00:04:49,867 --> 00:04:51,200
Honestly, like...
104
00:04:51,266 --> 00:04:53,367
I've never really
been book smart
105
00:04:53,367 --> 00:04:56,567
and all of my older siblings
are really successful.
106
00:04:56,567 --> 00:05:00,467
So, I worry all the time
I can't live up to
my mom's expectations.
107
00:05:00,467 --> 00:05:06,066
And also,
it's a two-hour drive back
and forth, five days a week.
108
00:05:06,066 --> 00:05:09,367
Sometimes, I'm just like,
ugh, it's so hard.
109
00:05:09,367 --> 00:05:13,300
And, with her it's, like,
she makes it so easy.
110
00:05:13,367 --> 00:05:15,166
I am super struggling
right now.
111
00:05:15,166 --> 00:05:17,467
We cannot keep up
on our finances.
112
00:05:17,467 --> 00:05:20,400
She's self-taught everything
and I think that's amazing.
113
00:05:20,467 --> 00:05:24,800
We're just tired.
I cannot wait tables,
drive and be here.
114
00:05:24,867 --> 00:05:26,567
I mean,
she's such a strong woman.
115
00:05:26,567 --> 00:05:29,467
If nothing changes,
I'm not sure what to do.
116
00:05:29,467 --> 00:05:32,000
I just wish I could be
more like her.
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00:05:37,800 --> 00:05:41,166
[Robert] Well, here we are.
Let's see what Larry
and Julene have to say.
118
00:05:47,767 --> 00:05:49,567
It's a very small place.
119
00:05:49,567 --> 00:05:53,166
Uh, so, we've got all
these dividers that
are makeshift.
120
00:05:53,166 --> 00:05:55,767
Cheap, uh, booths.
Cheap tables.
121
00:05:55,767 --> 00:05:59,400
These are pretty chairs,
ornate, but no good
for this restaurant.
122
00:05:59,467 --> 00:06:02,600
This is an issue.
It's so tight.
123
00:06:02,667 --> 00:06:05,567
A beautiful looking
coffee machine here.
124
00:06:05,567 --> 00:06:08,367
It's not dirty.
So, why am I here?
125
00:06:08,900 --> 00:06:10,700
Julene, Larry!
126
00:06:10,767 --> 00:06:12,667
Come in
the restaurant, please.
127
00:06:12,667 --> 00:06:14,467
-How are you?
-Hello, sir.
128
00:06:14,467 --> 00:06:16,800
-Welcome to Amigo Cafe.
-[Robert] Very nice
to meet you.
129
00:06:16,867 --> 00:06:19,667
So, it's a very small cafe,
isn't it?
130
00:06:19,667 --> 00:06:22,667
-[Julene] It's very small.
-So, how long have
you guys had this?
131
00:06:22,667 --> 00:06:24,367
We've been here 22 years.
132
00:06:24,367 --> 00:06:27,300
Okay, and what are the roles
for each of you in
the restaurant?
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00:06:27,367 --> 00:06:28,900
This is my restaurant.
134
00:06:28,900 --> 00:06:33,166
-Larry is a silent partner.
-I just retired from 28 years
of banking.
135
00:06:33,166 --> 00:06:35,066
-So, that was my day job.
-Okay. Okay.
136
00:06:35,066 --> 00:06:37,500
So, five years ago,
what was your revenue?
137
00:06:38,467 --> 00:06:42,467
I'm gonna say about
500K annually.
138
00:06:42,467 --> 00:06:43,867
Before COVID, you were doing?
139
00:06:43,867 --> 00:06:46,266
We went to probably
$850,000
to $900,000.
140
00:06:46,266 --> 00:06:49,700
-$900,000?
For this amount of space?
-Yeah. Yes.
141
00:06:49,767 --> 00:06:53,166
What was your net revenue
from $900,000?
142
00:06:53,166 --> 00:06:55,867
We, uh, I don't know.
I'm sorry. Um--
143
00:06:55,867 --> 00:06:57,200
I really don't know
the answer.
144
00:06:57,266 --> 00:06:59,700
I would have to turn
to my CPA for that.
145
00:07:01,100 --> 00:07:03,100
But why? You should know that.
146
00:07:04,667 --> 00:07:06,467
Somebody get me P&Ls please.
147
00:07:09,266 --> 00:07:11,100
Are you a profitable company?
148
00:07:11,100 --> 00:07:13,266
Yes, we are.
I have to say we are.
149
00:07:15,200 --> 00:07:17,266
You were wrong by $200,000.
150
00:07:19,200 --> 00:07:25,767
Before COVID,
you threw away $700,000
to make $733,000.
151
00:07:27,767 --> 00:07:30,066
So, that means you were not
profitable in '17,
152
00:07:30,066 --> 00:07:31,400
even though you had some
money left.
153
00:07:33,600 --> 00:07:36,266
It's interesting.
If I look at your labor,
that is a...
154
00:07:36,266 --> 00:07:38,100
almost a third
of your revenue.
155
00:07:38,100 --> 00:07:40,100
It is because we are busy.
156
00:07:40,100 --> 00:07:42,667
-And, we--
-But you're not busy based
on your numbers.
157
00:07:42,667 --> 00:07:45,367
Our slowest month is December
and January.
158
00:07:45,367 --> 00:07:48,100
But if that's the case,
why didn't you cut
your staff then?
159
00:07:48,166 --> 00:07:49,967
I can't, um...
160
00:07:49,967 --> 00:07:52,767
There's people that depend
on the income to feed
their families
161
00:07:52,767 --> 00:07:54,367
and we didn't wanna
leave 'em hanging.
162
00:07:54,367 --> 00:07:55,467
-So, you pay them.
-Right.
163
00:07:55,467 --> 00:07:58,166
[Julene] During COVID,
I think we probably lost
164
00:07:58,166 --> 00:08:00,767
all our savings,
so at least $200,000.
165
00:08:03,166 --> 00:08:07,266
So, what experience do
you have running a restaurant
before 22 years?
166
00:08:07,266 --> 00:08:10,100
-No experience.
No experience at all.
-[Larry] None.
167
00:08:10,100 --> 00:08:11,400
Do you live here?
168
00:08:11,400 --> 00:08:13,600
-We used to live here.
-We do not.
We used to live here.
169
00:08:13,667 --> 00:08:16,000
And we moved to Farmington,
two hours from here,
170
00:08:16,066 --> 00:08:19,100
-in New Mexico. I do.
-So, you drive two hour--
171
00:08:19,100 --> 00:08:22,600
-I do. I drive two hours here,
two hours back.
-Two hour and two hou--
172
00:08:22,667 --> 00:08:23,767
Are you here every day?
173
00:08:23,767 --> 00:08:26,000
So, I'm here maybe,
two or three days a week.
174
00:08:26,066 --> 00:08:27,266
[Robert] When you
are not here,
175
00:08:27,266 --> 00:08:29,300
who manages
the restaurant, then?
176
00:08:29,367 --> 00:08:31,266
Um, Billy does.
177
00:08:31,266 --> 00:08:34,166
But this restaurant has taken
its toll on my health
178
00:08:34,166 --> 00:08:36,667
and I would like
for Heather to
179
00:08:36,667 --> 00:08:40,100
take over the restaurant
because I really don't have
anybody else.
180
00:08:40,166 --> 00:08:41,800
Does she want to take it on?
181
00:08:43,000 --> 00:08:44,266
I hope so.
182
00:08:44,266 --> 00:08:46,800
But it has to stay in
your family, correct?
183
00:08:46,867 --> 00:08:48,266
No, we can sell the lease.
184
00:08:48,266 --> 00:08:50,100
-[Robert] That would take--
-There are no buyers.
185
00:08:50,166 --> 00:08:52,467
[Julene] Right.
There are no buyers
because it's hard to--
186
00:08:52,467 --> 00:08:54,800
It's hard to live here.
Living is hard here.
187
00:08:54,867 --> 00:08:56,667
-On the reservation.
-Buy something on
the reservation.
188
00:08:56,667 --> 00:08:59,166
Do you think she could
do it if you give it to her?
189
00:09:00,967 --> 00:09:04,266
I don't know.
I think she needs more
education than training.
190
00:09:05,867 --> 00:09:07,800
[Robert] All right.
Well, here's what I wanna do.
191
00:09:07,867 --> 00:09:09,867
Uh, I wanna see a service.
192
00:09:09,867 --> 00:09:13,166
I really don't do anything
when I get here now, nowadays.
193
00:09:13,166 --> 00:09:14,266
If you don't normally
do anything,
194
00:09:14,266 --> 00:09:15,333
then don't do anything.
195
00:09:15,333 --> 00:09:17,266
-If you do, do what
you normally do.
-Okay.
196
00:09:18,100 --> 00:09:22,100
-Thank you.
-Thank you. Thank you.
197
00:09:22,100 --> 00:09:24,900
[Robert] It's admirable
that they're committed
to their staff.
198
00:09:24,967 --> 00:09:28,200
But we gotta find a way
to make this restaurant
profitable in the next
199
00:09:28,266 --> 00:09:29,700
48 hours.
200
00:09:29,767 --> 00:09:30,867
[Julene] You girls ready?
201
00:09:32,266 --> 00:09:33,467
[Heather] I love you.
202
00:09:35,066 --> 00:09:36,200
[laughs]
203
00:09:37,367 --> 00:09:38,400
[Heather] Okay.
204
00:09:38,467 --> 00:09:40,700
Hello! Ya'at'eeh! Come in.
205
00:09:40,767 --> 00:09:42,500
[Heather] Just one moment.
We'll be right with you.
206
00:09:42,567 --> 00:09:45,567
-You're the daughter? Hello.
-Yeah, I'm the daughter.
207
00:09:45,567 --> 00:09:49,400
-[Robert] Who is
the main person?
-Um, Billy would be.
208
00:09:49,467 --> 00:09:50,800
He's the main person.
209
00:09:50,867 --> 00:09:53,100
-Hello. How many?
-[woman] Hello. Two.
210
00:09:53,100 --> 00:09:54,800
Two? Go ahead and sign in
right here for us, please.
211
00:09:54,867 --> 00:09:57,500
[Robert] Things are actually
moving pretty seamlessly here.
212
00:09:57,567 --> 00:10:01,567
Billy seems to be managing
the place well and Heather
is working hard.
213
00:10:02,767 --> 00:10:04,266
[Heather] Three, number seven.
214
00:10:04,266 --> 00:10:05,700
Are you guys
ready over here?
215
00:10:05,767 --> 00:10:07,700
I'll have a Navajo taco order.
216
00:10:07,767 --> 00:10:09,266
Okay. I'll get this
in for you.
217
00:10:10,567 --> 00:10:11,767
[Robert] They're putting
food out fast.
218
00:10:11,767 --> 00:10:13,667
There's tacos, quesadillas.
219
00:10:13,667 --> 00:10:15,166
But there's nothing cooked.
220
00:10:15,166 --> 00:10:17,900
That's why it's so fast.
It's all on a steam table
ready to go.
221
00:10:17,967 --> 00:10:20,567
And they seem to have
a system down.
They know what they're doing.
222
00:10:20,567 --> 00:10:25,567
But there's nothing exciting
about this menu at all.
It's like, ugh, Blahs-ville.
223
00:10:25,567 --> 00:10:27,467
-So, is this the frybread?
-Um, yeah.
224
00:10:27,467 --> 00:10:30,166
This is the Navajo taco.
Thank you.
225
00:10:30,166 --> 00:10:33,000
[woman] This is nontraditional
Navajo frybread.
226
00:10:33,000 --> 00:10:38,400
I would love to see that true
representation of my people
in the foods.
227
00:10:40,767 --> 00:10:43,300
Who is this?
228
00:10:43,367 --> 00:10:46,066
-Oh, this is Billy.
The one by itself.
-[cook] That's Billy.
229
00:10:46,066 --> 00:10:48,266
[Robert] There's a lot
of hustle to keep
this place open,
230
00:10:48,266 --> 00:10:51,300
but Julene has burned
through all of her savings.
231
00:10:51,367 --> 00:10:52,667
[Heather] Hey, Billy?
232
00:10:52,667 --> 00:10:54,200
-[Billy] Yeah?
-[Heather] You have two
drinks up here.
233
00:10:54,266 --> 00:10:55,200
[Billy] Okay, cool.
234
00:10:55,266 --> 00:10:57,400
One, two, three, four.
235
00:10:57,467 --> 00:10:59,166
[Robert] We need to make
some changes
236
00:10:59,166 --> 00:11:01,700
or these good people
will be out of work.
237
00:11:01,767 --> 00:11:03,967
Table for seven?
Oh, my gosh.
238
00:11:08,867 --> 00:11:12,667
[Robert] I'm on the Navajo
reservation in Kayenta,
Arizona at the Amigo Cafe,
239
00:11:12,667 --> 00:11:16,166
where they're working hard,
but not making any money.
240
00:11:16,166 --> 00:11:18,000
Hey, guys. Thank you
very much for coming.
241
00:11:18,066 --> 00:11:19,867
I've seen everything
I need to see.
242
00:11:19,867 --> 00:11:22,266
And we'll see you tomorrow.
Different menu.
243
00:11:26,000 --> 00:11:28,367
-Hey, can I take your order?
-You could.
244
00:11:28,367 --> 00:11:30,500
All right.
Let me do the chimichanga,
245
00:11:30,567 --> 00:11:32,100
the enchilada plate,
246
00:11:32,100 --> 00:11:34,867
the Navajo burger,
the Navajo taco
247
00:11:34,867 --> 00:11:39,166
and I would like you to make
me a big latte, three shots.
248
00:11:39,166 --> 00:11:42,000
-[Heather] Three shots?
Extra hot.
-[Robert] And extra hot.
249
00:11:42,000 --> 00:11:43,266
See how good your coffee is.
250
00:11:44,467 --> 00:11:46,767
-Here you go.
-Grab a chair. Sit down.
251
00:11:49,367 --> 00:11:51,166
Mmm. It's beautiful.
252
00:11:52,867 --> 00:11:54,100
So, tell me about you.
253
00:11:54,867 --> 00:11:56,467
Who is Heather?
254
00:11:56,467 --> 00:12:00,100
I went to art school
and then, I kinda just
dropped out.
255
00:12:00,166 --> 00:12:02,100
-Why?
-And then, I had like a,
256
00:12:02,100 --> 00:12:04,900
like a weird living situation
where I had roommates
and it,
257
00:12:04,967 --> 00:12:06,433
-it got crazy.
-Okay.
258
00:12:06,467 --> 00:12:10,300
And like, and then I decided
I just needed to get away from
Santa Fe.
259
00:12:10,367 --> 00:12:12,700
And then, I just kinda
worked here temporarily,
260
00:12:12,767 --> 00:12:15,400
trying to figure out
what I'm gonna do.
261
00:12:15,467 --> 00:12:19,166
-And, how old are you?
-I am 20... 32.
262
00:12:19,166 --> 00:12:21,567
And you're still trying to
figure out what you wanna do.
263
00:12:21,567 --> 00:12:23,200
-You love coffee.
-Yeah.
264
00:12:23,266 --> 00:12:24,800
That's a good cup of coffee.
265
00:12:24,867 --> 00:12:28,100
-Thank you.
-So, that was your idea to put
the coffee machine in?
266
00:12:28,100 --> 00:12:29,700
-It was my parents'.
-Okay.
267
00:12:29,700 --> 00:12:34,367
[Heather] But I used
to work at a coffee shop
in high school in Farmington.
268
00:12:34,367 --> 00:12:37,166
-So, I took it
and ran with it.
-Mmm-hmm.
269
00:12:37,166 --> 00:12:41,100
-So, you know that your mom
wants you to take this over.
-Yeah.
270
00:12:41,100 --> 00:12:42,467
So, what are you afraid of?
271
00:12:42,467 --> 00:12:45,467
I just feel like,
running a business is scary.
272
00:12:45,467 --> 00:12:47,100
And then, my mom, she's...
273
00:12:47,166 --> 00:12:50,900
a good, strong woman
and I admire her so much.
274
00:12:50,967 --> 00:12:53,266
I hope I can live up
to her expectations.
275
00:12:53,266 --> 00:12:56,200
Why don't you feel you can
live up to her expectations?
276
00:12:56,266 --> 00:12:59,000
'Cause I feel like,
she does so much and I try.
277
00:12:59,066 --> 00:13:02,066
But if you ask her what those
expectations are...
278
00:13:02,066 --> 00:13:04,200
I, you know,
I've never asked her.
279
00:13:04,266 --> 00:13:06,200
Like, what she expects
from me.
280
00:13:06,266 --> 00:13:07,600
But, you think your mom
does a good job?
281
00:13:07,667 --> 00:13:08,934
Um--
282
00:13:08,934 --> 00:13:11,000
I'm gonna tell you,
based on the numbers,
she doesn't.
283
00:13:11,066 --> 00:13:12,367
[Heather laughs]
284
00:13:12,367 --> 00:13:13,734
Right? You're making money,
285
00:13:13,767 --> 00:13:16,800
but you break even.
Basically, you don't make
that much money.
286
00:13:16,867 --> 00:13:21,166
At the end of the day,
if you want this to stay
in the family,
287
00:13:21,166 --> 00:13:23,367
you've gotta step up
and take that.
288
00:13:23,367 --> 00:13:25,166
-I don't know if that's
what you want.
-Yeah.
289
00:13:25,166 --> 00:13:26,700
But if it is,
then you've gotta
290
00:13:26,767 --> 00:13:30,567
really dig deep and find
all those fearful things
291
00:13:30,567 --> 00:13:33,266
and attack those
fearful things head on.
292
00:13:33,266 --> 00:13:36,867
Otherwise, that's just life.
Right? It's got nothing to do
with running a restaurant.
293
00:13:36,867 --> 00:13:38,266
-Yeah. [laughs]
-All right?
294
00:13:38,266 --> 00:13:41,100
Don't be upset.
We're here to help you.
295
00:13:42,767 --> 00:13:45,500
[Heather] Okay.
We have the combination plate.
296
00:13:45,567 --> 00:13:48,700
The chimichanga,
the enchilada plate
with chicken.
297
00:13:48,767 --> 00:13:51,066
And then,
we have the Navajo burger.
298
00:13:51,066 --> 00:13:52,467
And then, the Navajo taco.
299
00:13:52,467 --> 00:13:53,667
-[Robert] Thank you.
-Enjoy.
300
00:13:55,767 --> 00:13:57,100
[Robert] The Navajo burger.
301
00:14:02,900 --> 00:14:05,166
No taste in dough,
no seasoning in it.
302
00:14:05,166 --> 00:14:06,100
The burger,
303
00:14:06,100 --> 00:14:07,867
it's a frozen burger,
obviously.
304
00:14:07,867 --> 00:14:11,467
This is the, uh, Navajo taco.
305
00:14:14,600 --> 00:14:17,000
This could be a really
great dish.
306
00:14:17,066 --> 00:14:18,867
It reminds me
of deep-pan pizza,
307
00:14:18,867 --> 00:14:21,967
if the ground beef
and the beans were really
tasty, they're not.
308
00:14:21,967 --> 00:14:24,400
Chimichanga. Love chimichanga.
309
00:14:24,467 --> 00:14:25,567
Let's see if I love this one.
310
00:14:28,266 --> 00:14:31,500
Um, the beef, a little tough.
No seasoning.
311
00:14:31,567 --> 00:14:34,200
And, um, I think
there's a common theme
312
00:14:34,266 --> 00:14:35,767
of no seasoning.
313
00:14:36,367 --> 00:14:37,367
The tacos.
314
00:14:40,266 --> 00:14:42,066
Taco meat,
same as the chimichanga.
315
00:14:42,900 --> 00:14:45,400
No seasoning, "eh" at best.
316
00:14:45,467 --> 00:14:47,700
Best thing on this whole menu
is the coffee.
317
00:14:48,800 --> 00:14:50,900
Julene and Heather.
318
00:14:54,567 --> 00:14:56,266
So, what do you think
I think about all this?
319
00:14:57,166 --> 00:14:58,567
[Julene] It's like fast food.
320
00:14:58,567 --> 00:15:01,266
Throw things together
and serve.
321
00:15:01,266 --> 00:15:03,667
You're not impressed by
our Mexican food.
322
00:15:03,667 --> 00:15:06,000
I'm not impressed by it,
any way, shape or form.
323
00:15:07,767 --> 00:15:10,000
-This is not good product.
-Okay.
324
00:15:10,000 --> 00:15:11,500
It's 20 years old.
325
00:15:11,567 --> 00:15:15,166
We've always thought about
doing more Navajo dishes.
326
00:15:15,166 --> 00:15:19,000
-Okay. I like the idea because
I love the concept.
-[Julene] Okay.
327
00:15:19,066 --> 00:15:21,467
The possibilities
are limitless.
328
00:15:23,467 --> 00:15:25,400
Food is a feeling.
329
00:15:25,467 --> 00:15:27,767
And the enchiladas
have zero flavor.
330
00:15:27,767 --> 00:15:29,367
Beans, nothing.
331
00:15:29,367 --> 00:15:32,100
The chimichanga, zero flavor.
332
00:15:32,100 --> 00:15:35,266
This is a really sweet,
neat idea.
333
00:15:35,266 --> 00:15:38,166
-Right.
-But the execution is awful.
334
00:15:38,166 --> 00:15:40,667
The bread is very greasy.
335
00:15:40,667 --> 00:15:44,667
Then, I'm gonna flip the coin
now and ask how much did
it cost you to make that.
336
00:15:44,667 --> 00:15:47,500
-I don't know.
-[Robert] Did you ever
cost the plate out?
337
00:15:47,567 --> 00:15:48,900
I, I need to learn.
338
00:15:48,967 --> 00:15:50,300
I mean, that's one thing
339
00:15:50,367 --> 00:15:52,500
I want to
improve on. Definitely.
340
00:15:52,567 --> 00:15:55,367
-It's a b--
-End of day, I don't wanna
know how to do that.
341
00:15:55,367 --> 00:15:58,767
-Stuff like that just, like,
goes over my head.
-Okay, okay.
342
00:15:58,767 --> 00:16:01,266
But if I teach you that,
a week down the road,
343
00:16:01,266 --> 00:16:03,100
you're gonna be doing that
faster than your mom is.
344
00:16:03,100 --> 00:16:04,266
[Julene] She will be.
345
00:16:04,266 --> 00:16:05,567
It's not that difficult.
346
00:16:05,567 --> 00:16:08,400
It's only difficult because
you've not been shown.
347
00:16:08,467 --> 00:16:10,000
That's the easy part for me.
348
00:16:10,000 --> 00:16:11,867
It's the expectation piece
349
00:16:11,867 --> 00:16:13,467
that I can't fix.
350
00:16:13,467 --> 00:16:17,367
Right? It's, it's,
only you two can fix that.
351
00:16:17,367 --> 00:16:22,100
Tell your mom what you feel
and be honest with her because
we're gonna fix this.
352
00:16:22,100 --> 00:16:25,100
Tell her what you just said.
You fear you don't live
up to her expectations.
353
00:16:25,100 --> 00:16:27,100
No, she doesn't. Do you?
354
00:16:29,100 --> 00:16:30,367
Um...
355
00:16:38,500 --> 00:16:40,166
-[Robert] She fears you.
-No, she doesn't. Do you?
356
00:16:40,166 --> 00:16:41,867
-No, not--
-I love her.
357
00:16:41,867 --> 00:16:44,200
Tell her what, no, um,
tell your mom what you feel.
358
00:16:44,867 --> 00:16:46,166
[Heather] Um...
359
00:16:46,166 --> 00:16:49,300
-I fear I don't live up
to your expectation.
-No.
360
00:16:49,367 --> 00:16:51,500
She is my creative side.
361
00:16:51,567 --> 00:16:53,000
But this is what
she feels, though.
362
00:16:53,000 --> 00:16:54,767
-I'm not--
-Oh, oh, no, I'm sorry.
363
00:16:54,767 --> 00:16:57,000
-[Heather sobs]
-I never meant
to make you feel that way.
364
00:16:57,000 --> 00:16:58,800
That was not my intention.
365
00:16:58,867 --> 00:17:01,567
I'm just kinda scared
to take over the business.
366
00:17:01,567 --> 00:17:04,767
'Cause like, especially,
'cause I feel like
I'm not very book smart.
367
00:17:05,767 --> 00:17:07,500
I don't know how you do it.
368
00:17:07,567 --> 00:17:11,066
[Julene] I think, maybe a part
of the problem is that,
she's seen me
369
00:17:11,066 --> 00:17:15,000
at the beginning,
when I had no idea
what I was doing
370
00:17:15,066 --> 00:17:17,800
and how that was very
stressful for me.
371
00:17:17,867 --> 00:17:20,200
I'm not asking you
on day zero
372
00:17:20,900 --> 00:17:22,767
to be able to do everything.
373
00:17:22,767 --> 00:17:25,700
But what I'm asking you to be
open-minded enough
374
00:17:25,767 --> 00:17:27,867
to listen and learn,
375
00:17:27,867 --> 00:17:29,867
it's not that difficult.
376
00:17:29,867 --> 00:17:33,867
But you have to get
over yourself,
in regards to...
377
00:17:33,867 --> 00:17:35,800
There are no
expectations of you
378
00:17:35,867 --> 00:17:37,700
except you have to work hard.
379
00:17:37,767 --> 00:17:39,400
-Yes.
-All right.
380
00:17:39,467 --> 00:17:41,200
I'm gonna check in with
my design team
381
00:17:41,266 --> 00:17:43,767
and walk through what I think
I should do in this
382
00:17:43,767 --> 00:17:46,100
based on my conversations
with you guys.
383
00:17:46,100 --> 00:17:48,100
-[Julene] All right.
Thank you.
-Okay. Thank you.
384
00:17:48,100 --> 00:17:52,800
Being honest with my mom felt
good and I think I didn't
realize she didn't know.
385
00:17:52,867 --> 00:17:55,400
And, sometimes,
like, I think she knows,
386
00:17:55,467 --> 00:17:57,700
but, like,
not actually telling her.
387
00:17:57,767 --> 00:18:02,266
And then, also the fact that
Robert did bring some
stress relief
388
00:18:02,266 --> 00:18:05,300
when he told me that
it takes time.
389
00:18:05,367 --> 00:18:08,100
[Julene] I didn't realize
that's how Heather felt.
390
00:18:08,100 --> 00:18:10,000
It made me sad because...
391
00:18:11,000 --> 00:18:12,000
[sighs]
392
00:18:20,467 --> 00:18:21,767
When I was a youth,
393
00:18:22,667 --> 00:18:24,100
I had to leave home.
394
00:18:24,667 --> 00:18:27,100
And for years,
395
00:18:28,266 --> 00:18:30,600
I was away from my family
396
00:18:31,266 --> 00:18:32,767
and I never had that
397
00:18:32,767 --> 00:18:35,300
one-on-one love
from my parents.
398
00:18:36,767 --> 00:18:37,767
Sorry.
399
00:18:38,467 --> 00:18:39,767
But I don't want her that.
400
00:18:39,767 --> 00:18:42,367
I've always thought
that my children,
401
00:18:42,367 --> 00:18:44,000
who are number one
in my life.
402
00:18:44,000 --> 00:18:48,100
And I think she felt like
she had this huge weight
on her shoulders.
403
00:18:48,100 --> 00:18:50,967
And I guess we put it there.
404
00:18:50,967 --> 00:18:53,867
-Jeez! Let's... we're a team.
Oh, my God. [laughs]
-Excuse me.
405
00:18:53,867 --> 00:18:57,000
-Oh, right!
-Oh, my God. I almost ran
into that cactus there.
406
00:18:57,000 --> 00:18:58,967
-Step on this side.
-Look at this.
407
00:18:58,967 --> 00:19:00,300
-[Robert] A little
windstorm, huh?
-[Taniya] Hello.
408
00:19:00,367 --> 00:19:01,867
-[Taniya] Oh!
-[Tom] A little?
409
00:19:01,867 --> 00:19:04,867
So, welcome to Amigo Cafe.
410
00:19:04,867 --> 00:19:06,734
I mean, it's not very big.
411
00:19:06,734 --> 00:19:08,700
-[Taniya] Might be one of
the smaller ones we've ever...
-[Tom] It's really small.
412
00:19:08,767 --> 00:19:10,066
-[Taniya] done.
-[Robert] It's clean.
413
00:19:10,066 --> 00:19:12,767
-[Taniya] Yeah.
-What I don't like, tables.
414
00:19:12,767 --> 00:19:15,500
Chairs, I kinda think
they're very cool.
415
00:19:15,567 --> 00:19:18,000
These banquet things,
I hate them.
416
00:19:18,066 --> 00:19:21,367
There's no space, obviously,
to get in and out.
417
00:19:21,367 --> 00:19:24,066
So, literally, this morning,
there was four servers
418
00:19:24,066 --> 00:19:25,567
trying to make coffee.
419
00:19:25,567 --> 00:19:27,567
You know, very tight.
But what I would love,
420
00:19:27,567 --> 00:19:29,567
if it's at all possible...
421
00:19:29,567 --> 00:19:32,000
[taps]
422
00:19:32,066 --> 00:19:34,467
-Is to make this become...
-[Taniya laughs]
423
00:19:34,467 --> 00:19:37,367
-some kind of a counter
that we can sit at.
-Ah!
424
00:19:37,367 --> 00:19:39,700
-[Robert] I like a coffee bar.
-[Taniya] I love it.
425
00:19:39,767 --> 00:19:43,367
Now, turquoise
is the Navajo color.
426
00:19:43,367 --> 00:19:47,600
-Okay.
-Anything that you see
outside, earth-wise,
427
00:19:47,667 --> 00:19:49,166
is a great color.
428
00:19:49,166 --> 00:19:51,567
-All right.
-[Robert] All right.
Any questions?
429
00:19:51,567 --> 00:19:55,867
All right. Julene, Larry,
let's get your staff in here,
let's go.
430
00:19:55,867 --> 00:19:59,066
All right. I want this
emptied out into crates.
431
00:19:59,066 --> 00:20:01,767
[Tom] Everybody, come in.
Drop a box, grab a chair.
Let's go.
432
00:20:01,767 --> 00:20:04,100
[Robert] Billy, stand there.
I'm gonna pass this over
to you.
433
00:20:04,166 --> 00:20:06,767
-Okay.
-[Julene] Right now,
they're taking everything out.
434
00:20:06,767 --> 00:20:09,367
I mean, I'm very excited
to see what can happen.
435
00:20:09,367 --> 00:20:11,767
[Robert] Them boxes
with stuff out,
let's move them out.
436
00:20:11,767 --> 00:20:14,000
[Heather] I'm excited to see
the restaurant being emptied.
437
00:20:14,000 --> 00:20:18,066
Usually, the design and stuff
like this is usually me
and it's stressful
438
00:20:18,066 --> 00:20:21,400
and I'm like, yay,
someone else
is gonna do it. [laughs]
439
00:20:22,867 --> 00:20:24,200
[Julene] Wowzers.
440
00:20:24,266 --> 00:20:26,567
[Billy] All right.
Everybody out. Everybody out.
441
00:20:29,400 --> 00:20:30,300
[Robert] Take a look
around you.
442
00:20:30,367 --> 00:20:32,000
What're your thoughts
right now?
443
00:20:32,000 --> 00:20:34,567
I'm just wondering what,
what's coming.
444
00:20:34,567 --> 00:20:36,467
What can we do?
What can we change?
445
00:20:36,467 --> 00:20:38,066
Where do we move forward
from here?
446
00:20:38,066 --> 00:20:39,667
My husband and I
worked on this together,
447
00:20:39,667 --> 00:20:41,667
like, we painted the walls
together, so...
448
00:20:41,667 --> 00:20:44,667
it's exciting to see what
a professional team can do.
449
00:20:44,667 --> 00:20:46,200
You put all the work into it.
450
00:20:46,266 --> 00:20:49,100
But you made no money,
which is,
451
00:20:49,166 --> 00:20:51,000
tantamount to being a charity.
452
00:20:52,767 --> 00:20:56,500
Twenty years in the making,
it took me literally about
seven minutes to empty it.
453
00:20:56,567 --> 00:20:58,000
What you should've
done is made
454
00:20:58,066 --> 00:21:01,100
at least a million
dollars of net profit
455
00:21:01,100 --> 00:21:02,700
-in this restaurant
over 20 years.
-Uh-huh.
456
00:21:04,367 --> 00:21:06,867
Okay. Take one
last look around.
457
00:21:06,867 --> 00:21:10,266
-And uh, I will catch up
with you in a bit, okay?
-[Julene] Okay.
458
00:21:14,100 --> 00:21:16,567
For right now, we have a,
I mean, a tremendous
459
00:21:16,900 --> 00:21:18,467
windstorm.
460
00:21:18,467 --> 00:21:21,400
I can't do anything outside,
I've gotta do all inside
and just
461
00:21:21,467 --> 00:21:23,100
the minute's that door's
been open,
462
00:21:23,166 --> 00:21:25,367
this place is covered
in sand already.
463
00:21:25,367 --> 00:21:27,867
That means this is never
gonna be able to dry
464
00:21:28,667 --> 00:21:30,767
with sand and grit so,
465
00:21:30,767 --> 00:21:33,500
that's another challenge.
But, hey. Here we go!
466
00:21:37,066 --> 00:21:40,000
[Robert] Navajo reservation
in Kayenta, Arizona,
467
00:21:40,000 --> 00:21:41,600
at the Amigo Cafe,
468
00:21:41,667 --> 00:21:43,166
where I'm trying
to convince Heather
469
00:21:43,166 --> 00:21:46,066
that she is capable of taking
over her mother's restaurant.
470
00:21:46,066 --> 00:21:48,266
Julene has been struggling
to break even
471
00:21:48,266 --> 00:21:51,800
and I'm gonna show them both
how simple turning a profit
can be.
472
00:21:52,700 --> 00:21:54,200
We start with the recipe.
473
00:21:54,266 --> 00:21:57,467
I am saying that this burger
is costing me $2.25.
474
00:21:57,467 --> 00:21:58,867
What am I selling it for?
475
00:21:58,867 --> 00:22:02,700
I would say
we need to up it first,
a certain percentage that
476
00:22:02,767 --> 00:22:05,367
what percentage, I don't know
how to determine that,
I don't know.
477
00:22:05,367 --> 00:22:09,100
It's really simple one.
if it cost you $2.25,
what are you selling it for?
478
00:22:09,166 --> 00:22:11,600
-$2.25 plus, hopefully.
-Plus what?
479
00:22:13,467 --> 00:22:15,700
Food, labor and overheads.
480
00:22:15,767 --> 00:22:18,700
$2.25 times three.
481
00:22:18,767 --> 00:22:21,066
-Oh, I see what
you're saying. Okay.
-One, two, three...
482
00:22:21,066 --> 00:22:23,066
-Okay.
-...gives me a selling price
of what?
483
00:22:23,066 --> 00:22:24,667
-$6.75.
-$6.75.
484
00:22:24,667 --> 00:22:29,300
$6.75 is the lowest selling
price I can sell it for.
485
00:22:29,600 --> 00:22:30,667
Why?
486
00:22:31,767 --> 00:22:32,767
Heather.
487
00:22:34,600 --> 00:22:37,000
Because you,
you're ensured that you get
488
00:22:37,400 --> 00:22:39,367
all that covered.
489
00:22:39,367 --> 00:22:41,900
-Hallelujah!
-The labor, food
and over food.
490
00:22:41,967 --> 00:22:44,500
[Heather] It was, like,
eye-opening to see
my mom struggle
491
00:22:44,567 --> 00:22:47,166
and not know as much
as I think she knows
492
00:22:47,166 --> 00:22:50,166
and it made me realize, like,
I can do this.
493
00:22:50,166 --> 00:22:51,967
I'm gonna check in with
my design team.
494
00:22:51,967 --> 00:22:54,467
-I'll come back and give you
homework in a second, okay?
-Okay.
495
00:22:56,300 --> 00:22:57,400
Hey, guys.
496
00:22:57,467 --> 00:22:59,266
-Hey.
-Hey, what's happening?
497
00:22:59,266 --> 00:23:00,266
Well, I'm loving this.
498
00:23:00,867 --> 00:23:02,900
Doesn't it feel like
499
00:23:02,967 --> 00:23:05,100
-so much more open? Yeah.
-Well, it looks open,
first of all.
500
00:23:05,100 --> 00:23:06,767
Pretty excited about this.
501
00:23:06,767 --> 00:23:09,100
We're gonna take
the existing banquets,
502
00:23:09,100 --> 00:23:13,000
cut them down and put them up
against the back wall to open
up the space.
503
00:23:13,000 --> 00:23:16,367
This wall that separates
the kitchen from the main
dining area,
504
00:23:16,367 --> 00:23:19,166
we'll turn it into
a countertop-height bar.
505
00:23:19,166 --> 00:23:22,000
We'll have slatted wood
up against the back wall
506
00:23:22,066 --> 00:23:25,166
and over the top
on the ceiling
to create a canopy.
507
00:23:25,166 --> 00:23:29,000
We're gonna do a giant,
graffiti mural full of love.
508
00:23:29,066 --> 00:23:31,667
We are gonna get rid
of all the old tabletops,
509
00:23:31,667 --> 00:23:34,100
reupholster and refinish
these chairs
510
00:23:34,100 --> 00:23:35,800
and last but not least,
511
00:23:35,800 --> 00:23:38,900
throw over plastic ceiling
fans with new ones,
add some hanging plants
512
00:23:38,967 --> 00:23:43,100
and this place is going to be
everyone's best amigo.
513
00:23:43,166 --> 00:23:45,900
Okay, I love it.
I think we're going
in the right direction.
514
00:23:45,967 --> 00:23:48,667
I just really wanna see
how that wall looks
515
00:23:48,667 --> 00:23:51,000
when we got the banquet in
and everything else.
516
00:23:51,066 --> 00:23:52,867
Well, so, cutting down
the banquets,
517
00:23:52,867 --> 00:23:55,166
both Tom and I were looking
at it and look at this.
518
00:23:55,166 --> 00:23:59,667
We realized that this art
was so cool and Heather's
husband, Alan, painted them.
519
00:23:59,667 --> 00:24:01,500
I think we should just
cut it out
520
00:24:01,567 --> 00:24:05,166
and frame them and put them up
on the wall. It'll get rid of
some of this brick look.
521
00:24:05,166 --> 00:24:07,767
-It's a free logo
for once. [laughs]
-It's a free logo. [laughs]
522
00:24:09,100 --> 00:24:11,800
-Crack on.
-[laughs] Thanks, Robert.
523
00:24:11,867 --> 00:24:13,700
-[Taniya] Cracking on.
-[Tom] Crack on, yeah.
524
00:24:18,467 --> 00:24:22,200
All right. So, I know today's
been kinda long,
but it's not finished yet.
525
00:24:22,266 --> 00:24:23,867
I'm gonna give you both
some homework.
526
00:24:23,867 --> 00:24:25,467
First of all,
for you, Heather.
527
00:24:25,467 --> 00:24:29,500
-I want you to price out
a cappuccino.
-Okay.
528
00:24:29,567 --> 00:24:35,166
Okay? I also want you to write
down your biggest fears
of taking over the restaurant.
529
00:24:35,166 --> 00:24:36,867
I know that's a big deal
for you.
530
00:24:36,867 --> 00:24:39,500
-So, I really want you to
spend some time on that.
-Okay.
531
00:24:40,867 --> 00:24:44,700
Julene, I would like you to
write a letter to Heather
532
00:24:44,767 --> 00:24:47,900
with your hopes and dreams
for her for the future.
533
00:24:47,967 --> 00:24:50,567
Then, I want you to write down
how you propose
534
00:24:50,567 --> 00:24:54,700
to empower Heather
and boost her confidence.
535
00:24:54,767 --> 00:24:56,900
Tomorrow is a very long day
536
00:24:56,967 --> 00:24:59,066
'cause I've gotta make
a menu with you.
537
00:24:59,066 --> 00:25:03,600
-I want to highlight
a traditional Navajo menu.
-Okay.
538
00:25:03,667 --> 00:25:06,467
-Right?
'Cause that's your heritage.
-That is our heritage.
539
00:25:06,467 --> 00:25:09,066
-And I think you should--
-She's the traditional
and I'm the modern.
540
00:25:09,066 --> 00:25:11,467
-Yeah, but I think that's
really great because...
-[laughs]
541
00:25:11,467 --> 00:25:12,700
...it blends really well.
542
00:25:12,767 --> 00:25:14,667
I think this is
a million-dollar restaurant.
543
00:25:15,000 --> 00:25:16,467
I do.
544
00:25:16,467 --> 00:25:18,567
All right. Have a great day.
545
00:25:18,567 --> 00:25:21,200
And I will see you,
the rest of the day
and I will see you tomorrow.
546
00:25:21,266 --> 00:25:22,867
-Okay. Thank you.
-Okay.
547
00:25:22,867 --> 00:25:25,600
[Heather] Today was
an emotional rollercoaster.
548
00:25:25,667 --> 00:25:29,266
I was heartbroken
to see my mom cry.
549
00:25:29,266 --> 00:25:32,300
But it made me realize that
we're getting somewhere
550
00:25:32,367 --> 00:25:36,100
and writing down my fears
would definitely help me
overcome and be...
551
00:25:36,100 --> 00:25:39,266
realize, pinpoint what exactly
552
00:25:40,300 --> 00:25:41,433
I'm scared of.
553
00:25:43,667 --> 00:25:45,500
[Robert] My team is working
through the night
554
00:25:45,567 --> 00:25:47,667
and when the sun rises
on day two,
555
00:25:47,667 --> 00:25:49,367
we're still battling
the elements.
556
00:25:49,367 --> 00:25:52,767
We can't even work outside.
I can barely carry
material in.
557
00:25:52,767 --> 00:25:54,467
I don't know how we're gonna
do it with this.
558
00:25:54,467 --> 00:25:57,767
[Robert] We'll struggle on,
but I'm anxious to see how
Heather and Julene
559
00:25:57,767 --> 00:25:59,500
got on with their homework.
560
00:25:59,567 --> 00:26:01,767
-Good morning.
-Good morning.
561
00:26:01,767 --> 00:26:03,367
So, how did we
sleep last night?
562
00:26:03,367 --> 00:26:05,467
-We slept well.
-I slept a little better.
563
00:26:05,467 --> 00:26:06,867
A little better than what?
564
00:26:06,867 --> 00:26:09,000
-Than yesterday. [laughs]
-Okay.
565
00:26:09,000 --> 00:26:10,867
So, let's talk about homework.
566
00:26:10,867 --> 00:26:14,800
So, first thing I asked you
to do was to cost out
a cappuccino.
567
00:26:14,867 --> 00:26:17,500
The cost of a cappuccino
is 52 cents.
568
00:26:17,567 --> 00:26:19,300
So, what do you sell
that cappuccino for?
569
00:26:20,000 --> 00:26:21,467
$3.70.
570
00:26:21,800 --> 00:26:23,467
Okay.
571
00:26:23,467 --> 00:26:26,800
-Was that difficult? Okay.
-A little, at first. [laughs]
572
00:26:26,867 --> 00:26:28,767
This is the same with
everything you do
in the kitchen.
573
00:26:28,767 --> 00:26:33,300
This is so, so, so, so...
and I can't say so enough,
574
00:26:33,367 --> 00:26:37,166
important because
if you know what it costs you
575
00:26:37,166 --> 00:26:38,767
and you know what
you're selling it for,
576
00:26:38,767 --> 00:26:40,200
you know what
you're making on it.
577
00:26:40,767 --> 00:26:42,066
-Yeah.
-Right?
578
00:26:42,066 --> 00:26:43,667
[Robert] Brilliant point.
Okay.
579
00:26:43,667 --> 00:26:47,700
All right. So, I asked
you also a list of fears
you have in the restaurant.
580
00:26:47,767 --> 00:26:49,266
I put
581
00:26:49,266 --> 00:26:53,467
not being able to understand
financial side of things,
like taxes.
582
00:26:53,467 --> 00:26:55,900
You don't have to worry
about the sales tax.
583
00:26:55,967 --> 00:26:57,467
That's what you have
an accountant for.
584
00:26:57,467 --> 00:26:59,166
-That's nice to know that.
I think that's stressful.
-Right?
585
00:26:59,166 --> 00:27:03,367
Because it's the accountant's
job, when you hand over that
month of information,
586
00:27:03,367 --> 00:27:04,567
they calculate all that.
587
00:27:04,567 --> 00:27:06,400
The only three things
you have to worry about
588
00:27:06,467 --> 00:27:08,400
is food, labor, overheads.
589
00:27:08,467 --> 00:27:09,467
Nothing else.
590
00:27:09,900 --> 00:27:10,900
Okay.
591
00:27:11,700 --> 00:27:12,867
All right. What else?
592
00:27:12,867 --> 00:27:16,266
Not being respected or heard
when I give direction
593
00:27:16,266 --> 00:27:18,667
or confront employees
about issues.
594
00:27:18,667 --> 00:27:23,367
[Julene] And then, another
thing I realized was that she
is the youngest of my staff.
595
00:27:23,367 --> 00:27:26,600
So, for her to be the big
decision maker,
can be really hard.
596
00:27:26,667 --> 00:27:29,900
Look, when COVID happened,
you took care of every one
of those people,
597
00:27:29,967 --> 00:27:31,166
which you didn't have to do.
598
00:27:31,166 --> 00:27:32,567
So, they respect you.
599
00:27:32,567 --> 00:27:34,867
But, now, they have to respect
you in a different way.
600
00:27:34,867 --> 00:27:36,767
And it's okay to
make mistakes.
601
00:27:36,767 --> 00:27:39,266
-Okay.
-As long as you don't make
them twice. Okay?
602
00:27:40,567 --> 00:27:42,000
[exhales]
603
00:27:43,767 --> 00:27:47,567
Okay, Julene, I asked you
to set or write a letter.
604
00:27:47,567 --> 00:27:49,300
[Julene] I did write a letter.
605
00:27:49,367 --> 00:27:52,266
"Heather, we have known
each other long
606
00:27:52,266 --> 00:27:53,967
before I became your mother.
607
00:27:56,467 --> 00:28:00,100
We chose to be together
and share this journey here
on Earth.
608
00:28:00,166 --> 00:28:03,166
My hope for you is that
you ta... [sniffs]
609
00:28:03,166 --> 00:28:06,467
take on the role of ownership
at Amigo Cafe.
610
00:28:06,467 --> 00:28:11,000
I realize this is a big
responsibility and requires
a lot of hard work.
611
00:28:11,000 --> 00:28:13,400
Just as we took baby steps
when you were small,
612
00:28:13,467 --> 00:28:17,367
we could start taking
those steps forward
until you run strong
613
00:28:17,367 --> 00:28:19,600
to the finish line
of ownership. [sniffs]
614
00:28:20,367 --> 00:28:21,567
I believe in you.
615
00:28:23,100 --> 00:28:24,700
[sniffs] That's my letter.
616
00:28:26,100 --> 00:28:27,367
How does that make you feel?
617
00:28:28,467 --> 00:28:30,600
I'm not so overwhelmed.
618
00:28:30,667 --> 00:28:32,667
Now, you just have to believe
in yourself
619
00:28:32,667 --> 00:28:35,066
because if you believe in
yourself, the rest
is really easy.
620
00:28:36,166 --> 00:28:38,266
The next thing I ask you,
was what?
621
00:28:38,266 --> 00:28:40,900
You asked me how I can
empower Heather.
622
00:28:40,967 --> 00:28:44,867
Definitely, first thing is
giving her a title,
making her the co-owner
623
00:28:44,867 --> 00:28:46,900
and introducing her to
the staff.
624
00:28:50,367 --> 00:28:51,700
Would that empower you?
625
00:28:55,867 --> 00:28:57,367
Or are you still scared?
626
00:29:01,667 --> 00:29:03,000
You asked me how I can
empower Heather.
627
00:29:03,000 --> 00:29:06,100
Making her the co-owner
and introducing her
to the staff.
628
00:29:06,166 --> 00:29:07,667
Would that empower you?
629
00:29:07,667 --> 00:29:09,000
Or are you still scared...
630
00:29:09,066 --> 00:29:13,567
-Um... No, I think
it'll empower me.
-...by that? Okay.
631
00:29:13,567 --> 00:29:18,500
[Heather] She really does
believe in me and I am so
excited to take on,
632
00:29:18,567 --> 00:29:21,900
like, new responsibilities.
I think I do feel
a lot more empowered.
633
00:29:21,967 --> 00:29:23,767
[Julene] Uh, I like the idea
of just,
634
00:29:23,767 --> 00:29:25,767
you know, handing her
the mantle, so to speak
635
00:29:25,767 --> 00:29:29,467
and having her start running
with it and I want...
636
00:29:29,467 --> 00:29:31,800
Definitely will be there
to support her.
637
00:29:31,867 --> 00:29:34,000
All right. I'm gonna check
with my design team.
638
00:29:34,000 --> 00:29:35,467
You'll meet me in
the kitchen shortly.
639
00:29:35,467 --> 00:29:37,967
I'm gonna go through
the new menu items
with you.
640
00:29:37,967 --> 00:29:42,600
But let your staff know about
your transition from server
to owner.
641
00:29:42,667 --> 00:29:44,266
-Okay? I'll catch up
with you shortly.
-Yes.
642
00:29:44,266 --> 00:29:45,800
-Thanks.
-[laughs] Thank you.
643
00:29:47,767 --> 00:29:49,266
[Julene] Hey, guys, um,
644
00:29:49,266 --> 00:29:52,166
let's do a quick meeting,
just wanted to talk to you
guys about something
645
00:29:52,166 --> 00:29:55,767
and I've been complaining
about how much I drive
and I'm getting
646
00:29:55,767 --> 00:29:58,166
tired and my health
has really affected me.
647
00:29:58,166 --> 00:30:03,300
So, I wanna introduce Heather
as our new co-owner
of Amigo Cafe.
648
00:30:03,367 --> 00:30:07,367
-[all clapping]
-Let's go! Woo-hoo!
649
00:30:07,367 --> 00:30:08,667
We got this, guys.
650
00:30:08,667 --> 00:30:12,166
We're a hardworking team
and I respect every one of
you guys.
651
00:30:12,166 --> 00:30:13,967
I'm here for you.
For all of you.
652
00:30:13,967 --> 00:30:17,300
Your family, you've done
so much for me
and for all of us here.
653
00:30:17,367 --> 00:30:19,700
I appreciate you guys.
You guys give
me the confidence.
654
00:30:20,367 --> 00:30:21,467
I'll back you up.
655
00:30:21,467 --> 00:30:24,600
Are you guys ready to go cook
and show, like,
656
00:30:24,667 --> 00:30:27,000
our new customers
what we got?
657
00:30:27,000 --> 00:30:30,467
-I'm excited.
-[all cheering]
658
00:30:30,467 --> 00:30:31,967
I was very nervous
659
00:30:31,967 --> 00:30:34,767
to have my mom introduce
me as a co-owner.
660
00:30:34,767 --> 00:30:38,467
It really showed who I was
and what my role was here.
661
00:30:38,467 --> 00:30:41,000
And I'm excited that I have
the team,
662
00:30:41,066 --> 00:30:43,367
who, not only, like,
respect me but love me
663
00:30:43,367 --> 00:30:45,367
and are excited
to see me grow.
664
00:30:46,000 --> 00:30:47,100
[woman] Congratulations!
665
00:30:48,967 --> 00:30:50,000
Morning, guys.
666
00:30:50,066 --> 00:30:51,667
-[Taniya] Hi.
-[Tom] Hey. Morning, Robert.
667
00:30:51,667 --> 00:30:53,033
Hey!
668
00:30:53,033 --> 00:30:56,867
You wanted a space that
had energy, that spoke
to the nation,
669
00:30:56,867 --> 00:30:58,500
community, love.
670
00:30:58,567 --> 00:31:00,400
-[Taniya] Think we're hitting
the nail on the head.
-[Robert] Yeah.
671
00:31:00,467 --> 00:31:01,667
The booths, wow.
672
00:31:01,667 --> 00:31:03,867
I mean, hey,
you cut them down.
673
00:31:03,867 --> 00:31:06,800
And we saved the artwork
from the back of them
674
00:31:06,867 --> 00:31:09,667
-like I talked about.
Look at the host stand.
-Take a peak over there.
675
00:31:09,667 --> 00:31:11,300
[Robert] Oh, yeah.
I like that.
676
00:31:11,300 --> 00:31:14,266
All right. I'm gonna do
the menu redo with the family,
show them new dishes.
677
00:31:14,266 --> 00:31:16,400
-So, I'll catch you in a bit.
-Okay. Right. Thanks, Robert.
678
00:31:20,700 --> 00:31:24,867
So, I'm gonna show you three
dishes that I truly believe
will transform
679
00:31:24,867 --> 00:31:28,367
-this restaurant into
a destination restaurant.
-Okay.
680
00:31:28,367 --> 00:31:30,767
So, you say you made me
the green chili enchilada.
681
00:31:30,767 --> 00:31:32,166
-[Heather] Yes.
-[Robert] Very boring.
682
00:31:32,166 --> 00:31:35,000
So, we're gonna start with
a Three Sisters Burrito.
683
00:31:35,066 --> 00:31:36,867
-Ooh, Three Sisters Burrito.
-Okay.
684
00:31:36,867 --> 00:31:40,200
We start with corn,
beans, peppers,
685
00:31:40,266 --> 00:31:42,967
some roasted butternut squash
and sweet potato.
686
00:31:42,967 --> 00:31:46,867
Poblanos in there
and these are all earthy
vegetables, right?
687
00:31:46,867 --> 00:31:49,100
Why do we call it
Three Sister, do you know?
688
00:31:49,166 --> 00:31:51,767
The Three Sister rock
in Monument Valley.
689
00:31:51,767 --> 00:31:53,567
-Right.
-I'm excited.
690
00:31:53,567 --> 00:31:55,700
[Robert] Beautiful
flour tortilla.
691
00:31:55,767 --> 00:31:57,000
Pepper Jack cheese.
692
00:31:57,567 --> 00:31:59,000
This is the fun part.
693
00:32:03,900 --> 00:32:05,667
Gonna start with some
wild rice.
694
00:32:07,266 --> 00:32:08,767
Mole sauce.
695
00:32:08,767 --> 00:32:10,266
A little lime crema.
696
00:32:10,266 --> 00:32:11,600
Little pickled onion.
697
00:32:11,667 --> 00:32:12,800
Green onions.
698
00:32:13,667 --> 00:32:15,300
Three Sisters Burrito.
699
00:32:16,000 --> 00:32:17,000
Go for it.
700
00:32:19,000 --> 00:32:20,266
Can't wait to eat it.
701
00:32:23,166 --> 00:32:25,867
-Mmm.
-Oh, my gosh. This is so good.
702
00:32:27,767 --> 00:32:30,100
[Julene] I love the sauces
and the lime, you know,
703
00:32:30,166 --> 00:32:31,800
it just has a little bit
of every taste.
704
00:32:31,867 --> 00:32:35,066
[Robert] Cost me $2.47
to make.
705
00:32:35,066 --> 00:32:36,900
We're selling it for $12.00,
706
00:32:36,967 --> 00:32:39,166
giving me a 21%
food cost.
707
00:32:39,166 --> 00:32:40,600
-[Heather] Oh, my gosh!
-[Julene] Wow!
708
00:32:40,667 --> 00:32:42,800
It's not like anything
around here.
709
00:32:42,867 --> 00:32:46,467
Okay, so the next thing
I wanna make you is,
710
00:32:46,467 --> 00:32:48,266
again, going back to Navajo.
711
00:32:48,266 --> 00:32:51,000
-Okay.
-I'm gonna make
a mutton tostado.
712
00:32:51,000 --> 00:32:53,266
-Oh, I love mutton.
-Mutton takes a long time
to cook.
713
00:32:53,266 --> 00:32:56,166
[Robert] This was braised
for about seven hours.
714
00:32:56,166 --> 00:32:59,967
-The longer it sits,
the better it is.
-Right.
715
00:32:59,967 --> 00:33:01,767
[Robert] We got
braised mutton.
716
00:33:01,767 --> 00:33:03,667
-Little queso fresco.
-Ooh!
717
00:33:03,667 --> 00:33:06,567
Some tomatoes that I'm not
warming up.
718
00:33:06,567 --> 00:33:07,867
I want them cold.
719
00:33:07,867 --> 00:33:10,000
Little chipotle aioli.
720
00:33:15,800 --> 00:33:18,467
Gonna take a little bit
of scallion again.
721
00:33:18,467 --> 00:33:19,800
Some cilantro leaves.
722
00:33:19,867 --> 00:33:23,667
And then, acid
because it helps
the mutton digest.
723
00:33:23,667 --> 00:33:25,500
Okay, Mutton Tostado.
724
00:33:26,667 --> 00:33:28,266
Break into it.
725
00:33:28,266 --> 00:33:29,567
Oh, my goodness.
726
00:33:33,500 --> 00:33:36,500
-Oh. Super tender.
-Oh, my gosh.
727
00:33:40,000 --> 00:33:41,467
[Julene] That meat is amazing.
728
00:33:41,467 --> 00:33:44,900
I love the crunchiness
of the tostado at the bottom.
729
00:33:44,967 --> 00:33:48,967
[Robert] For the whole plate,
$3.54, we sell it for $11.
730
00:33:48,967 --> 00:33:52,367
-[Julene] Really?
-[Robert] We put $7.46
in our pocket.
731
00:33:52,367 --> 00:33:53,767
[Julene] Wow.
I can't believe that.
732
00:33:53,767 --> 00:33:55,367
[Heather] Oh, my gosh.
733
00:33:55,367 --> 00:33:57,567
[Heather] That's a lot
of food, too.
734
00:33:57,567 --> 00:33:59,000
It is a big portion.
735
00:33:59,066 --> 00:34:00,667
All right. The last one.
736
00:34:00,667 --> 00:34:05,266
-You know, you say I described
your Navajo taco as, "uh."
-[Julene] "Uh."
737
00:34:05,266 --> 00:34:08,066
-[laughs] I remember.
-[Robert] And it could've been
a really great dish.
738
00:34:08,066 --> 00:34:10,066
It just wasn't given love.
739
00:34:10,066 --> 00:34:11,400
There was no taste to it.
740
00:34:11,467 --> 00:34:13,767
So, what we did,
we took the regular flour
741
00:34:13,767 --> 00:34:16,467
and I added blue cornmeal.
So, look at the color of this.
742
00:34:16,467 --> 00:34:17,967
Oh, it's pretty.
743
00:34:17,967 --> 00:34:21,767
-Blue corn is a traditional
Navajo food.
-[Julene and Heather] It is.
744
00:34:21,767 --> 00:34:25,100
[Robert] We have
an opportunity to take
something that is native
745
00:34:25,166 --> 00:34:27,367
and make something really
special with it.
746
00:34:27,367 --> 00:34:29,367
So, look,
I'm gonna take some shrimp
747
00:34:29,367 --> 00:34:31,266
salt and pepper,
748
00:34:31,266 --> 00:34:34,100
add pepper,
you say you don't use pepper.
749
00:34:34,166 --> 00:34:37,266
-Nobody uses spices enough.
-[all chuckling]
750
00:34:37,266 --> 00:34:38,600
[Robert] We take
a little bit of butter
751
00:34:38,600 --> 00:34:40,500
'cause that's gonna
give me a lot of sweetness
in the shrimp.
752
00:34:42,367 --> 00:34:46,567
Nobody else has this, right?
This is scallion
parsley butter.
753
00:34:46,567 --> 00:34:48,000
Pico de gallo.
754
00:34:48,300 --> 00:34:49,300
My shrimp.
755
00:34:49,967 --> 00:34:51,266
Some radish.
756
00:34:51,266 --> 00:34:53,667
So, we have arugula
with cilantro dressing.
757
00:34:53,667 --> 00:34:55,500
It has that salt and pepper
in it.
758
00:34:55,567 --> 00:34:59,667
-Oh, salt and pepper!
There's something new. Flavor.
-[Heather and Julene laugh]
759
00:34:59,667 --> 00:35:02,100
Oh, my gosh. It looks so good.
760
00:35:02,166 --> 00:35:04,567
[Robert] All right.
Your Navajo taco.
761
00:35:04,567 --> 00:35:06,100
-Go for it.
-Okay.
762
00:35:09,767 --> 00:35:11,266
-That's so good.
-[laughs]
763
00:35:13,166 --> 00:35:15,500
-[Heather laughs]
-[Robert] Look at your smile.
My God.
764
00:35:15,567 --> 00:35:17,467
-It's so good.
-[Robert] That's Navajo food,
right there.
765
00:35:17,467 --> 00:35:18,667
-It's really good.
-[Robert] Modern ways.
766
00:35:18,667 --> 00:35:21,166
Food cost, $4.14.
767
00:35:21,166 --> 00:35:23,100
We sell is for $14.
768
00:35:23,166 --> 00:35:29,500
-$9.86 in your pocket every
time you sell one of these.
-Oh, my gosh.
769
00:35:29,567 --> 00:35:33,900
[Robert] This is gonna make
you stand out from every place
770
00:35:33,967 --> 00:35:36,967
on the Navajo reservation.
771
00:35:36,967 --> 00:35:39,367
-This is amazing.
-All right. I'm gonna check
in with my design team.
772
00:35:39,367 --> 00:35:41,100
And I will catch up
with you shortly.
773
00:35:41,100 --> 00:35:42,567
Today's a great day.
774
00:35:42,567 --> 00:35:44,100
Now, the rest is up to you.
775
00:35:44,100 --> 00:35:47,166
-[Julene] Yep.
-[Heather] Oh, this place
is gonna be unique.
776
00:35:47,166 --> 00:35:49,266
I'm excited
for people to try it.
777
00:35:49,266 --> 00:35:53,166
I'm so excited for you.
I know this will put you
right over the edge
778
00:35:53,166 --> 00:35:55,200
and I think
this is super cool.
779
00:35:55,266 --> 00:35:57,900
[drilling]
780
00:36:03,867 --> 00:36:07,367
So, here it is.
It's five o'clock in
the afternoon of opening day.
781
00:36:07,367 --> 00:36:09,166
We still don't have a counter.
782
00:36:09,166 --> 00:36:11,467
When the counter comes in,
we have to poly it.
783
00:36:11,467 --> 00:36:14,166
Well, because we can't
poly outside because
of the wind and the sand.
784
00:36:14,166 --> 00:36:18,567
The kitchen has got about
an inch-and-a-half of sand
blowing in the door
785
00:36:18,567 --> 00:36:20,367
which I cannot stop.
786
00:36:20,367 --> 00:36:22,400
Is this impossible? Yes.
787
00:36:22,467 --> 00:36:25,000
Literally,
the word impossible.
788
00:36:25,000 --> 00:36:28,767
Uh, we need a squeegee
mopping on all this
through here, right.
789
00:36:28,767 --> 00:36:30,300
I have the staff
trying the food,
790
00:36:30,367 --> 00:36:31,900
so they can really
sell it tonight.
791
00:36:31,967 --> 00:36:33,867
That tastes really,
really delicious.
792
00:36:33,867 --> 00:36:35,467
[Robert] And even with all
the wind,
793
00:36:35,467 --> 00:36:38,166
we are finally putting
the last minute touches
on the restaurant.
794
00:36:38,166 --> 00:36:40,767
Help him carry it out.
Don't hit the walls, please.
795
00:36:40,767 --> 00:36:43,967
All right. Everybody out.
That's it. Enough.
796
00:36:43,967 --> 00:36:48,100
We're finally ready to give
this brand-new restaurant
back to Julene, Larry
797
00:36:48,166 --> 00:36:51,166
and Heather.
I hope they love it. I do.
798
00:36:53,266 --> 00:36:54,900
[Julene] I've seen
a big change in Heather,
799
00:36:54,967 --> 00:36:57,467
just in the last 24 hours.
800
00:36:57,467 --> 00:37:00,967
She opened up to us
and I saw Heather
in a different light.
801
00:37:00,967 --> 00:37:03,967
I understood her fears
a little more and I thought,
you know,
802
00:37:03,967 --> 00:37:05,567
we can do this together.
803
00:37:06,567 --> 00:37:08,300
[Heather] I was just
at a standstill
804
00:37:08,367 --> 00:37:10,400
and just kind of,
showing up to work.
805
00:37:10,467 --> 00:37:14,300
But now, I'm like,
oh, this a whole new challenge
and I just need to
806
00:37:14,367 --> 00:37:15,667
take it step-by-step.
807
00:37:17,100 --> 00:37:19,767
Like, literally just
so excited.
808
00:37:20,600 --> 00:37:21,900
It's that time.
809
00:37:23,000 --> 00:37:25,000
All right, guys.
Follow me for a second.
810
00:37:25,000 --> 00:37:26,767
You're gonna close
your eyes.
I'm gonna walk you in.
811
00:37:26,767 --> 00:37:30,266
-And, I'm gonna move
you to a place.
-[Larry] Okay.
812
00:37:30,266 --> 00:37:33,467
Keep your eyes tightly closed.
Mom, come one step back.
813
00:37:33,467 --> 00:37:35,300
There you go.
814
00:37:35,367 --> 00:37:39,166
Are you ready to see
the new Amigo Cafe?
815
00:37:39,867 --> 00:37:40,800
I'm excited.
816
00:37:40,867 --> 00:37:41,867
-Yes, we are.
-Yes.
817
00:37:44,800 --> 00:37:46,000
Open your eyes.
818
00:37:48,000 --> 00:37:48,934
Oh, my gosh.
819
00:37:52,467 --> 00:37:54,967
Are you ready to see
the new Amigo Cafe?
820
00:37:55,667 --> 00:37:56,567
I'm excited.
821
00:37:56,567 --> 00:37:57,467
-Yes, we are.
-Yes.
822
00:37:58,667 --> 00:37:59,767
Open your eyes.
823
00:38:01,867 --> 00:38:04,000
-Oh, my gosh!
-Oh!
824
00:38:09,467 --> 00:38:10,600
Look at this.
825
00:38:16,000 --> 00:38:18,400
Oh, it's so beautiful.
826
00:38:20,600 --> 00:38:22,367
It is amazing.
827
00:38:22,367 --> 00:38:24,166
Oh, God!
828
00:38:24,467 --> 00:38:26,000
Oh, wow!
829
00:38:28,900 --> 00:38:30,600
[Heather] Now, it feels
like a real, like,
830
00:38:30,667 --> 00:38:32,767
professional restaurant.
831
00:38:32,767 --> 00:38:34,900
[Julene] Everything
is so beautiful.
832
00:38:36,767 --> 00:38:40,600
-You okay?
-I'm fine. I'm just so
grateful. So grateful.
833
00:38:40,667 --> 00:38:42,233
[Robert] Come here.
I wanna show you something.
834
00:38:42,233 --> 00:38:44,600
Everything your husband
painted on the back
of your banquets,
835
00:38:44,667 --> 00:38:45,867
which are still here.
836
00:38:45,867 --> 00:38:47,967
You now have
the cash registers
and the host stand.
837
00:38:47,967 --> 00:38:49,967
[Heather] Oh, my God.
That is so cool.
838
00:38:49,967 --> 00:38:51,000
[Robert] Brand-new tables.
839
00:38:51,066 --> 00:38:53,000
You have a brand-new
coffee bar.
840
00:38:53,066 --> 00:38:54,700
[Heather] Oh, my gosh!
This is so...
841
00:38:54,767 --> 00:38:57,300
[sighs] Oh, my God!
842
00:38:58,200 --> 00:38:59,467
[Robert] Come on in, guys.
843
00:38:59,467 --> 00:39:04,467
-Hi! Oh!
-Oh, so beautiful.
Thank you so much.
844
00:39:04,467 --> 00:39:06,800
-[Tom] I knew you
would love it.
-[Julene laughs]
845
00:39:06,867 --> 00:39:09,767
-[Larry] Looks amazing.
-I mean, this is
a brand-new restaurant.
846
00:39:09,767 --> 00:39:12,000
I can't figure how
847
00:39:12,000 --> 00:39:13,800
open it is and how much,
848
00:39:13,867 --> 00:39:16,767
much bigger it looks.
It's the same size building,
but it doesn't...
849
00:39:16,767 --> 00:39:18,166
-It's so open.
-It's bigger.
850
00:39:18,166 --> 00:39:21,066
I was proud before,
but now, I'm like...
851
00:39:21,066 --> 00:39:23,700
like whole different level
of proudness.
852
00:39:23,767 --> 00:39:25,166
Good, 'cause
you're a co-owner now.
853
00:39:25,166 --> 00:39:26,967
[Heather and Julene laugh]
854
00:39:26,967 --> 00:39:28,500
[Robert] There's a lot
of people waiting outside.
855
00:39:28,567 --> 00:39:29,600
You ready to let them in?
856
00:39:29,667 --> 00:39:31,066
-[Heather] Yeah.
-[Robert] Off you go.
857
00:39:32,166 --> 00:39:33,967
-Hi, guys!
-Hey, guys.
858
00:39:33,967 --> 00:39:37,166
-Welcome to Amigo Cafe!
-Welcome to Amigo Cafe.
859
00:39:37,166 --> 00:39:39,367
Come on in and enjoy.
860
00:39:41,500 --> 00:39:43,300
[Julene] So, what do
you guys think?
861
00:39:43,300 --> 00:39:48,000
[woman] It's amazing.
It's what we call a Navajo
Nizhoni, which is beautiful.
862
00:39:48,066 --> 00:39:50,000
It's like, it feels like home.
863
00:39:50,066 --> 00:39:52,867
Thank you.
Thank you for your support.
I really appreciate it.
864
00:39:52,867 --> 00:39:54,867
[Heather] How're you guys
doing today?
865
00:39:54,867 --> 00:39:57,166
Uh, sorry,
I'm a little emotional.
866
00:40:00,000 --> 00:40:03,266
[Robert] All right. Quick as
we can. We need food orders
as quick as we can, guys.
867
00:40:03,266 --> 00:40:05,200
[female chef] Where's
my salt and pepper?
868
00:40:07,166 --> 00:40:11,066
[Robert] This transformation
isn't complete until I see
Heather running the show...
869
00:40:11,066 --> 00:40:15,000
Hi, guys. I'm sorry about
the issue. Let me know if
there's anything else
870
00:40:15,000 --> 00:40:17,600
I can get for you guys.
I will take care of you.
871
00:40:17,667 --> 00:40:19,600
[Robert] ...with support
from Julene...
872
00:40:19,667 --> 00:40:21,800
I'm so proud of you.
This is your element.
873
00:40:21,867 --> 00:40:23,867
This is what I do.
874
00:40:23,867 --> 00:40:26,100
-I love you.
-I love you, too.
875
00:40:26,166 --> 00:40:28,300
[Robert] ...and the customers
connecting with
the traditional
876
00:40:28,367 --> 00:40:29,700
Navajo flavors.
877
00:40:33,200 --> 00:40:36,100
[customer 1]
This is wonderful.
This is really good.
878
00:40:36,166 --> 00:40:39,066
It's really nice that
they incorporated more
Navajo flavors.
879
00:40:39,066 --> 00:40:40,867
[customer 2] I would've never
had thought that
880
00:40:40,867 --> 00:40:43,400
frybread and shrimp
would've gone together.
881
00:40:43,467 --> 00:40:45,700
But it's amazing.
882
00:40:45,767 --> 00:40:48,000
[customer 3] Three Sisters
is nothing like
I've had before.
883
00:40:48,066 --> 00:40:50,367
Something that I would
come back for.
884
00:40:50,367 --> 00:40:54,367
Heather is very enthused.
I never thought I'd hear those
words come out of her mouth.
885
00:40:54,367 --> 00:40:57,567
"I'm gonna be here.
This is my place."
She's so proud.
886
00:40:57,567 --> 00:40:59,166
This is so cool.
It's so beautiful.
887
00:40:59,166 --> 00:41:01,367
It's a place that
I'm proud to take over.
888
00:41:01,367 --> 00:41:05,400
Well, I gotta say,
the restaurant looks amazing,
the food looks amazing.
889
00:41:05,467 --> 00:41:07,066
The guests seem to be
having fun.
890
00:41:07,066 --> 00:41:08,700
I'm gonna join my guys.
891
00:41:08,767 --> 00:41:11,867
That's it. Great food.
How we doing, guys?
892
00:41:11,867 --> 00:41:13,500
-Very good.
-Very good.
893
00:41:30,467 --> 00:41:35,200
I was coughing up blood.
It came up to Congestive Heart
Failure. It was hard.
894
00:41:35,266 --> 00:41:37,166
-Sit down
and catch your breath, okay?
-Okay.
895
00:41:37,166 --> 00:41:38,767
He had a full lung removal.
896
00:41:38,767 --> 00:41:41,400
And, it's just one thing
after other. Ahhh!
897
00:41:41,467 --> 00:41:44,166
He's stuck and I have to be
stuck with him.
898
00:41:44,166 --> 00:41:46,867
I wanna be strong for her,
but I can't right now.
899
00:41:46,867 --> 00:41:48,800
I can't take over
the heath problem back,
900
00:41:48,867 --> 00:41:51,900
but the way
you live your life,
you can change that.
901
00:41:51,967 --> 00:41:53,467
Come on, come on.
We gotta move.
902
00:41:53,467 --> 00:41:55,467
[man] The only way to get
out is to go through.
903
00:41:55,467 --> 00:41:56,900
[Robert] It takes
communication.
904
00:41:56,967 --> 00:41:57,800
-[Robert] Ready to do this?
-[woman] Yes.