1 00:00:03,937 --> 00:00:04,905 {\an1}Well, I know how to party. 2 00:00:04,938 --> 00:00:06,039 {\an1}I know how to club. 3 00:00:06,073 --> 00:00:07,040 {\an1}I know how to have a good time. 4 00:00:07,074 --> 00:00:09,409 {\an1}[laughs] 5 00:00:09,443 --> 00:00:12,279 {\an1}Narrator: For over 30 years, Jon Taffer has traveled 6 00:00:12,312 --> 00:00:16,783 {\an1}the country, saving hundreds of bars from failure and ruin. 7 00:00:16,817 --> 00:00:19,520 {\an1}The past few years have been harder on our country 8 00:00:19,553 --> 00:00:21,855 {\an1}than I've ever seen before. 9 00:00:21,889 --> 00:00:24,391 {\an1}But now, in a post-pandemic world, 10 00:00:24,424 --> 00:00:27,694 {\an1}restaurants and bars are seeing a massive surge in business. 11 00:00:27,728 --> 00:00:29,796 {\an1}Hey, yeah. 12 00:00:29,830 --> 00:00:32,566 {\an1}And a customer base that has a much 13 00:00:32,598 --> 00:00:35,536 {\an1}higher expectation for quality food and drinks. 14 00:00:35,569 --> 00:00:37,471 {\an1}I'm not a huge fan of this. 15 00:00:37,504 --> 00:00:39,273 {\an1}So, I'm on a mission to save bars 16 00:00:39,306 --> 00:00:40,974 {\an1}that had been struggling 17 00:00:41,008 --> 00:00:43,010 {\an1}to keep up with the new landscape of our industry. 18 00:00:43,043 --> 00:00:44,845 {\an1}all: Yay! 19 00:00:44,878 --> 00:00:46,647 {\an1}Narrator: So now, Jon is back out on the road. 20 00:00:46,680 --> 00:00:49,049 {\an1}He's heading to Charlotte, North Carolina 21 00:00:49,082 --> 00:00:51,618 {\an1}and to the 360 Lounge. 22 00:00:51,652 --> 00:00:53,754 {\an1}This is a new era for our country, 23 00:00:53,787 --> 00:00:58,559 {\an1}so we need to raise the bar and rise to these challenges. 24 00:00:58,592 --> 00:01:02,729 {\an1}Narrator: In 2019, floor engineer, Napoleon Isom, 25 00:01:02,763 --> 00:01:05,999 {\an1}invested $50,000 of his life savings 26 00:01:06,033 --> 00:01:09,570 {\an1}to own a local nightclub hot spot, 360 Lounge. 27 00:01:09,603 --> 00:01:12,673 {\an1}My occupation before this was a mechanical engineer. 28 00:01:12,706 --> 00:01:15,008 {\an1}A mutual friend of mine knew the actual owner 29 00:01:15,042 --> 00:01:16,810 {\an1}that owned this place before I did. 30 00:01:16,844 --> 00:01:18,745 {\an1}And he was looking to get out. 31 00:01:18,779 --> 00:01:20,881 {\an1}He presented the opportunity to me and I thought, 32 00:01:20,914 --> 00:01:22,950 {\an1}"Heck, I would love to work for myself." 33 00:01:22,983 --> 00:01:24,885 {\an1}So I decided to give it a shot. 34 00:01:24,918 --> 00:01:27,621 {\an1}Narrator: Within two years, Napoleon bought out 35 00:01:27,654 --> 00:01:31,425 {\an1}his other partners and became sole owner of the nightclub. 36 00:01:31,458 --> 00:01:33,093 {\an1}Initially, when I purchased this place, 37 00:01:33,126 --> 00:01:36,430 {\an1}it was 360 Lounge, but I decided to say it was Reloaded. 38 00:01:36,463 --> 00:01:37,564 {\an1}It was something new. 39 00:01:37,598 --> 00:01:39,032 {\an1}It was under new management 40 00:01:39,066 --> 00:01:40,734 {\an1}because the club scene in Charlotte is trash. 41 00:01:40,767 --> 00:01:42,503 {\an1}When you go to another club, 42 00:01:42,536 --> 00:01:45,072 {\an1}you get a half-ass bottle service, a bottle show. 43 00:01:47,007 --> 00:01:48,008 {\an1}They come out and they're like, 44 00:01:48,041 --> 00:01:49,476 {\an1}[laughs sarcastically] 45 00:01:49,509 --> 00:01:51,345 {\an1}bottle show, bam, there you go. 46 00:01:51,378 --> 00:01:53,580 {\an1}And it's, like, "Damn, that's all I get?" 47 00:01:53,614 --> 00:01:55,616 {\an1}So--and I thought that this would bring 48 00:01:55,649 --> 00:01:58,752 {\an1}something that Charlotte had never seen or had before. 49 00:01:58,785 --> 00:02:01,555 {\an1}Narrator: Despite being an avid nightclub patron 50 00:02:01,588 --> 00:02:04,625 {\an1}as a nightclub owner, Napoleon came up short. 51 00:02:04,658 --> 00:02:06,660 {\an1}My training program here has went to shit. 52 00:02:06,693 --> 00:02:07,794 {\an1}[laughs] 53 00:02:07,828 --> 00:02:09,663 {\an1}I don't bartend, so I don't know 54 00:02:09,696 --> 00:02:11,031 {\an1}how to make a damn drink. 55 00:02:11,064 --> 00:02:12,466 {\an1}What do we use the cherries for anyway? 56 00:02:12,499 --> 00:02:14,001 {\an1}What drink? 57 00:02:14,034 --> 00:02:15,736 {\an1}There's a lot wrong with the club, I'll be honest. 58 00:02:15,769 --> 00:02:16,770 {\an1}Uh, like when I think about this place, 59 00:02:16,803 --> 00:02:18,739 {\an1}it's a DIY nightclub. 60 00:02:18,772 --> 00:02:20,407 {\an1}We don't have a bar drain. 61 00:02:20,440 --> 00:02:22,476 {\an1}We have, like, the crappiest well system. 62 00:02:22,509 --> 00:02:25,145 {\an1}It looks nice aesthetically, but the bones 63 00:02:25,179 --> 00:02:26,680 {\an1}of it is really some shit. 64 00:02:26,713 --> 00:02:27,814 {\an1}Look, we've got a cooler right here. 65 00:02:27,848 --> 00:02:29,550 {\an1}All right? It doesn't work. 66 00:02:29,583 --> 00:02:31,585 {\an1}Could've used a better equipment, kinda outdated. 67 00:02:31,618 --> 00:02:32,920 {\an1}Well, it's kind of detached on the wall. 68 00:02:32,953 --> 00:02:34,755 {\an1}Kind of challenging sometimes. 69 00:02:34,788 --> 00:02:36,723 {\an1}Napoleon [indistinct] so I just tell him like, 70 00:02:36,757 --> 00:02:38,559 {\an1}"Look, you don't know everything." 71 00:02:38,591 --> 00:02:39,560 {\an1}Like, "This is [bleep] up. This is [bleep] up. 72 00:02:39,593 --> 00:02:41,028 {\an1}You're [bleep] up." 73 00:02:41,061 --> 00:02:42,029 {\an1}Like, he needs that because when we tell him, 74 00:02:42,062 --> 00:02:43,797 {\an1}he's like, "Oh, shut up." 75 00:02:43,829 --> 00:02:45,499 {\an1}Like, "Y'all don't know what you're talking about." 76 00:02:45,531 --> 00:02:47,034 {\an1}I think my employees would describe me 77 00:02:47,067 --> 00:02:50,470 {\an1}as a straightforward guy, but an asshole at the same time. 78 00:02:50,504 --> 00:02:52,639 {\an1}Narrator: And a constantly changing bar staff 79 00:02:52,673 --> 00:02:54,908 {\an1}has left 360 Lounge Reloaded 80 00:02:54,942 --> 00:02:58,111 {\an1}without a clear leader or a clear path to success. 81 00:02:58,145 --> 00:03:01,548 {\an1}Do we need a manager? I think we would need a manager. 82 00:03:01,582 --> 00:03:04,885 {\an1}'Cause every time we get one, they're just gone. 83 00:03:04,918 --> 00:03:07,788 {\an1}Narrator: Now, 360 Lounge Reloaded 84 00:03:07,821 --> 00:03:10,624 {\an1}is losing up to $20,000 a month, 85 00:03:10,657 --> 00:03:14,161 {\an1}with Napoleon sinking into almost $200,000 86 00:03:14,194 --> 00:03:15,529 {\an1}worth of debt. 87 00:03:15,562 --> 00:03:17,030 {\an1}We had to refinance our home. 88 00:03:17,064 --> 00:03:18,866 {\an1}I had to borrow money from friends 89 00:03:18,899 --> 00:03:20,901 {\an1}and I don't know what else to do. 90 00:03:20,934 --> 00:03:22,903 {\an1}It just sucks to kind of see this place 91 00:03:22,936 --> 00:03:24,471 {\an1}in the state that it's in. 92 00:03:24,505 --> 00:03:26,173 {\an1}Like, I don't know how much longer I can do it. 93 00:03:26,206 --> 00:03:28,242 {\an1}Narrator: With just one month left before closing, 94 00:03:28,275 --> 00:03:31,245 {\an1}Napoleon has decided to pull back the doors, 95 00:03:31,278 --> 00:03:34,948 {\an1}bust open the books, and make a call for help 96 00:03:34,982 --> 00:03:36,884 {\an1}to "Bar Rescue". 97 00:03:36,917 --> 00:03:38,085 {\an1}It's been so bad we probably could've shut 98 00:03:38,118 --> 00:03:39,653 {\an1}the doors last week. 99 00:03:44,491 --> 00:03:48,728 {\an1}[glass breaks] 100 00:03:51,298 --> 00:03:53,100 {\an1}[engines revving] 101 00:03:53,133 --> 00:03:56,270 {\an1}[indistinct chatter] 102 00:03:58,939 --> 00:04:00,707 {\an1}You know, we've done a lot of bars. 103 00:04:00,741 --> 00:04:01,742 {\an1}We haven't done a nightclub together in a while. 104 00:04:01,775 --> 00:04:02,843 {\an1}No, we haven't. 105 00:04:02,876 --> 00:04:04,311 {\an1}So, we're in North Lake, North Carolina. 106 00:04:04,344 --> 00:04:06,146 {\an1}-Okay. -About 10, 15 miles 107 00:04:06,180 --> 00:04:07,981 {\an1}-out of Charlotte. -Oh, that's big though. 108 00:04:08,015 --> 00:04:09,650 {\an1}And Charlotte, as you know, is a pretty hip city. 109 00:04:09,683 --> 00:04:11,218 {\an1}-Yeah, absolutely. -There's a pretty good 110 00:04:11,251 --> 00:04:13,654 {\an1}late night scene. So, they know a good nightclub. 111 00:04:13,687 --> 00:04:14,988 {\an1}So that's why I wanted you to come help me with this. 112 00:04:15,022 --> 00:04:16,923 {\an1}[chuckles] Oh, thanks for having me. 113 00:04:16,957 --> 00:04:19,893 {\an1}Narrator: For the bar, Jon brings in Derrick Turner, 114 00:04:19,927 --> 00:04:22,396 {\an1}a mixologist from New York City who's named 115 00:04:22,429 --> 00:04:25,632 {\an1}the Top Ten Bartender by Time Out Magazine. 116 00:04:25,666 --> 00:04:28,168 {\an1}Derrick has worked with both craft spirit brands 117 00:04:28,202 --> 00:04:30,637 {\an1}and major breweries across the country. 118 00:04:30,671 --> 00:04:32,005 {\an1}So there it is. There's the front. 119 00:04:32,039 --> 00:04:35,709 {\an1}-360 Lounge. -Reloaded. 120 00:04:35,742 --> 00:04:37,211 {\an1}So that makes me think they redid the concept, right? 121 00:04:37,244 --> 00:04:38,679 {\an1}Yeah, exactly. 122 00:04:38,712 --> 00:04:40,881 {\an1}Look at the place. Red and black? 123 00:04:40,914 --> 00:04:42,082 {\an1}It just doesn't look inviting. 124 00:04:42,115 --> 00:04:43,851 {\an1}No, it doesn't. 125 00:04:43,884 --> 00:04:45,319 {\an1}[sighs] Ah, shit. 126 00:04:45,352 --> 00:04:47,187 {\an1}Man, this thing is [bleep] up. 127 00:04:47,221 --> 00:04:49,156 {\an1}So this bar is owned by Napoleon. 128 00:04:49,189 --> 00:04:51,191 {\an1}-Okay. -There he is. 129 00:04:51,225 --> 00:04:53,093 {\an1}Ugh. Ugh. 130 00:04:53,126 --> 00:04:55,395 {\an1}Napoleon is a mechanical engineer. 131 00:04:55,429 --> 00:04:57,197 {\an1}And a few years ago, he decided he wanted 132 00:04:57,231 --> 00:04:58,799 {\an1}to be in his own business. 133 00:04:58,832 --> 00:05:01,802 {\an1}So he bought this bar for $50,000. 134 00:05:01,835 --> 00:05:06,106 {\an1}He has spent over $250,000. 135 00:05:06,139 --> 00:05:08,842 {\an1}He has enough money to make it one month. 136 00:05:10,878 --> 00:05:12,713 {\an1}[bleep] it. 137 00:05:12,746 --> 00:05:14,214 {\an1}I'm about to grab my fruit tray. 138 00:05:14,248 --> 00:05:17,117 {\an1}There's J. He's the lead bartender. 139 00:05:17,150 --> 00:05:18,685 {\an1}But he doesn't wanna be a manager. 140 00:05:18,719 --> 00:05:20,120 {\an1}You're saying conflicting things. 141 00:05:20,153 --> 00:05:21,722 {\an1}-Exactly right. -Right. 142 00:05:21,755 --> 00:05:23,123 {\an1}A lead bartender means you are managing. 143 00:05:23,156 --> 00:05:24,424 {\an1}You, you have to manage the bar. 144 00:05:24,457 --> 00:05:26,360 {\an1}You're training and you're doing quality. 145 00:05:26,393 --> 00:05:28,061 {\an1}So, I'm not quite sure what that means, but we'll find out. 146 00:05:28,095 --> 00:05:31,231 {\an1}There's Kelsea. She's a bottle girl. 147 00:05:31,265 --> 00:05:33,233 {\an1}-Okay. -For bottle service. 148 00:05:33,267 --> 00:05:35,769 {\an1}There's Kianie. She's also a bottle girl. 149 00:05:35,802 --> 00:05:38,105 {\an1}-Okay. -Everything's in to-go boxes. 150 00:05:38,138 --> 00:05:39,740 {\an1}Okay. 151 00:05:39,773 --> 00:05:40,774 {\an1}Sorry. 152 00:05:40,807 --> 00:05:42,242 {\an1}There's Nick. 153 00:05:42,276 --> 00:05:43,744 {\an1}He's our cook. 154 00:05:43,777 --> 00:05:45,812 {\an1}Look at that kitchen, Derrick. 155 00:05:45,846 --> 00:05:47,714 {\an1}Everything looks dirty. Look at those fryers. 156 00:05:47,748 --> 00:05:49,249 {\an1}-That oil looks horrible. -Okay. 157 00:05:49,283 --> 00:05:51,251 {\an1}So, they haven't changed the oil in those fryers. 158 00:05:51,284 --> 00:05:53,187 {\an1}They haven't cleaned those fryers in God knows how long. 159 00:05:53,220 --> 00:05:55,689 {\an1}So right away, I can tell the cook's a rookie. 160 00:05:55,722 --> 00:05:57,224 {\an1}Oh, yeah. 161 00:05:57,257 --> 00:05:58,457 {\an1}And look at the cans of soda on the bar. 162 00:05:58,492 --> 00:06:00,394 {\an1}Where's the soda gun? 163 00:06:00,427 --> 00:06:01,962 {\an1}You're a nightclub and you don't have a soda gun? 164 00:06:01,995 --> 00:06:05,032 {\an1}The cost of a canned of soda versus a soda gun 165 00:06:05,065 --> 00:06:06,433 {\an1}-is three to four times. -It's crazy. 166 00:06:06,466 --> 00:06:08,802 {\an1}So it makes absolutely no sense. 167 00:06:10,437 --> 00:06:13,140 {\an1}So for recon, I got Shay Farrell. 168 00:06:13,173 --> 00:06:15,909 {\an1}Shay is a local who's a food blogger 169 00:06:15,943 --> 00:06:18,212 {\an1}and creates a lot of food and beverage and nightclub 170 00:06:18,245 --> 00:06:19,780 {\an1}content online. 171 00:06:19,813 --> 00:06:21,148 {\an1}Narrator: Jon's spies entered 172 00:06:21,181 --> 00:06:22,916 {\an1}360 Lounge Reloaded, 173 00:06:22,950 --> 00:06:27,087 {\an1}a small nightclub with an L-shaped bar, a small DJ booth, 174 00:06:27,120 --> 00:06:30,891 {\an1}and an underutilized kitchen in the back. 175 00:06:30,924 --> 00:06:32,793 {\an1}So she brought two girlfriends 176 00:06:32,826 --> 00:06:36,163 {\an1}and I got Chris Oh, our chef. 177 00:06:36,196 --> 00:06:39,366 {\an1}Narrator: For the kitchen, Jon brings in Chef Chris Oh. 178 00:06:39,399 --> 00:06:42,870 {\an1}Chef Oh has won multiple cooking competition awards, 179 00:06:42,903 --> 00:06:45,205 {\an1}authored several books and owns restaurants 180 00:06:45,239 --> 00:06:48,008 {\an1}in San Francisco, Las Vegas, and Hawaii. 181 00:06:48,041 --> 00:06:51,278 {\an1}His goal is to bridge previously unrelated markets 182 00:06:51,311 --> 00:06:54,848 {\an1}together through new culinary traditions. 183 00:06:54,882 --> 00:06:56,717 {\an1}You guys have your IDs? 184 00:06:58,051 --> 00:06:59,353 {\an1}-[laughs] -Type your name here for me. 185 00:06:59,386 --> 00:07:00,921 {\an1}Just--yeah, just your phone number. 186 00:07:00,954 --> 00:07:01,955 {\an1}I got--don't worry about your email. I got you. 187 00:07:01,989 --> 00:07:02,856 {\an1}Okay. 188 00:07:02,890 --> 00:07:04,124 {\an1}Why is he getting their phone number? 189 00:07:04,157 --> 00:07:05,425 {\an1}This is really weird. 190 00:07:05,459 --> 00:07:06,994 {\an1}-We just can't... -We got your number. 191 00:07:07,027 --> 00:07:09,897 {\an1}We'll send you a text message. 192 00:07:09,930 --> 00:07:12,399 {\an1}Okay. Also your Social Security if you really want it. 193 00:07:12,432 --> 00:07:14,034 {\an1}All right. Let me see. I got you. 194 00:07:14,067 --> 00:07:15,202 {\an1}I wanna find out what he's doing. 195 00:07:15,235 --> 00:07:16,570 {\an1}-Okay. -This really bothers me. 196 00:07:16,603 --> 00:07:17,571 {\an1}-Okay. -I'm going inside right now. 197 00:07:17,604 --> 00:07:18,839 {\an1}Okay. 198 00:07:22,943 --> 00:07:25,445 {\an1}That's him. What the [bleep]? 199 00:07:25,479 --> 00:07:26,813 {\an1}What are you doing? 200 00:07:26,847 --> 00:07:28,482 {\an1}Getting their IDs for membership. 201 00:07:28,515 --> 00:07:31,084 {\an1}You know that you're giving him your information for membership? 202 00:07:31,118 --> 00:07:32,319 {\an1}Not at first. 203 00:07:32,352 --> 00:07:34,054 {\an1}So you're taking their information 204 00:07:34,087 --> 00:07:35,455 {\an1}without telling them why? 205 00:07:35,489 --> 00:07:38,091 {\an1}These people came in here to have a drink. 206 00:07:38,125 --> 00:07:39,393 {\an1}How do you feel about them taking a picture 207 00:07:39,426 --> 00:07:41,061 {\an1}of your driver's license? 208 00:07:41,094 --> 00:07:42,829 {\an1}You don't know who the hell he is. 209 00:07:42,863 --> 00:07:45,165 {\an1}I would've walked the hell out of here in a minute. 210 00:07:45,199 --> 00:07:46,366 {\an1}What are you doing? 211 00:07:48,101 --> 00:07:49,469 {\an1}Here's what I wanna do. 212 00:07:49,503 --> 00:07:50,804 {\an1}I want you guys to order drinks and food. 213 00:07:50,838 --> 00:07:52,372 {\an1}Okay? They're here as my guest. 214 00:07:52,406 --> 00:07:54,241 {\an1}Put your freakin' tablet away. 215 00:07:54,274 --> 00:07:55,843 {\an1}Let's get a server over here. 216 00:07:55,876 --> 00:07:57,144 {\an1}Let's get some food and drink orders in. 217 00:07:57,177 --> 00:07:59,813 {\an1}I wanna see what you guys got. 218 00:07:59,847 --> 00:08:01,548 {\an1}-Put your-- -Yeah. I'll be taking 219 00:08:01,582 --> 00:08:03,083 {\an1}-y'all's orders today. -Boy, these are really sticky. 220 00:08:03,116 --> 00:08:06,086 {\an1}-Yeah, they are. -They are sticky, right? 221 00:08:06,119 --> 00:08:08,188 {\an1}So I said, "These are sticky." She said, "Yeah, they are." 222 00:08:17,497 --> 00:08:20,467 {\an1}-I was gonna get a cosmo. -You guys wanna do the cosmo? 223 00:08:20,501 --> 00:08:22,135 {\an1}Cosmo? Okay. 224 00:08:22,169 --> 00:08:24,605 {\an1}And I'll take the grilled shrimp salad. 225 00:08:24,638 --> 00:08:25,639 {\an1}I'll try the margarita. 226 00:08:25,672 --> 00:08:27,574 {\an1}Okay. 227 00:08:27,608 --> 00:08:29,042 {\an1}Yeah, we'll do tenders. Yeah, yeah, we'll do tenders, yeah. 228 00:08:29,076 --> 00:08:30,043 {\an1}All right. I'll put it in for you, guys. 229 00:08:30,077 --> 00:08:31,612 {\an1}[laughs] Okay. Wait. 230 00:08:31,645 --> 00:08:33,347 {\an1}-I think that attitude... -How do I make a cosmo? 231 00:08:33,380 --> 00:08:35,148 {\an1}-We don't got that in here. -It's on the menu. 232 00:08:35,182 --> 00:08:36,582 {\an1}What? 233 00:08:36,616 --> 00:08:39,385 {\an1}So the total is gonna be $142.60. 234 00:08:39,419 --> 00:08:40,621 {\an1}Oh, I got to pay you before I get it? 235 00:08:40,654 --> 00:08:42,121 {\an1}-Before, yes. -Really? 236 00:08:42,155 --> 00:08:43,457 {\an1}So we don't, like, run, like a tab. 237 00:08:43,490 --> 00:08:45,125 {\an1}In order for me to print the ticket to take 238 00:08:45,158 --> 00:08:47,261 {\an1}to the kitchen and to give to the bartender, 239 00:08:47,294 --> 00:08:48,896 {\an1}we have to pay first. When we pay, 240 00:08:48,929 --> 00:08:50,330 {\an1}it prints out a itemized receipt. 241 00:08:50,364 --> 00:08:52,266 {\an1}So for this entire time [indistinct] 242 00:08:52,299 --> 00:08:53,534 {\an1}they haven't been making our food yet? 243 00:08:53,567 --> 00:08:54,635 {\an1}-They don't know, too? -Uh-uh. 244 00:08:54,668 --> 00:08:56,303 {\an1}-Napoleon. -Yes. 245 00:08:56,336 --> 00:08:57,638 {\an1}-So I feel like... -So, she has to go 246 00:08:57,671 --> 00:08:59,373 {\an1}to the POS System, 247 00:08:59,406 --> 00:09:02,309 {\an1}ring everything in, come up with the total. 248 00:09:02,342 --> 00:09:05,345 {\an1}Come back to me, get my credit card, 249 00:09:05,379 --> 00:09:07,548 {\an1}put the credit card in the machine, 250 00:09:07,581 --> 00:09:10,484 {\an1}print it up, bring it into the kitchen, 251 00:09:10,517 --> 00:09:13,187 {\an1}bring me back my credit card and my receipt. 252 00:09:13,220 --> 00:09:15,055 {\an1}That's the way she does an order. 253 00:09:15,088 --> 00:09:16,456 {\an1}-Is that how it goes? -Yeah. 254 00:09:16,490 --> 00:09:18,525 {\an1}Is that how it goes? You don't even know? 255 00:09:18,559 --> 00:09:19,693 {\an1}I do. 256 00:09:19,726 --> 00:09:22,496 {\an1}Why are you asking her? 257 00:09:22,529 --> 00:09:24,631 {\an1}It's unbelievable to me that you could own this place 258 00:09:24,665 --> 00:09:28,635 {\an1}for this period of time and not know shit. 259 00:09:28,669 --> 00:09:30,137 {\an1}First of all, this whole thing seems 260 00:09:30,170 --> 00:09:33,073 {\an1}so untrusting, so invasive. 261 00:09:33,106 --> 00:09:35,342 {\an1}These girls were not comfortable when you walked up to them. 262 00:09:35,375 --> 00:09:37,945 {\an1}Our menus were another bad swipe against us. 263 00:09:37,978 --> 00:09:41,048 {\an1}Now she's running back and forth with a credit card, $445. 264 00:09:41,081 --> 00:09:42,649 {\an1}I mean, come on. 265 00:09:42,683 --> 00:09:44,051 {\an1}Would you come back to a place that that happened at? 266 00:09:44,084 --> 00:09:45,652 {\an1}-No, I wouldn't. -Okay. 267 00:09:45,686 --> 00:09:47,921 {\an1}Well, we now know why you're failing, don't we? 268 00:09:51,525 --> 00:09:53,961 {\an1}This is the cosmo. Let's get the cosmo. 269 00:09:53,994 --> 00:09:55,062 {\an1}-Thank you. -Liquid marijuana. 270 00:09:55,095 --> 00:09:56,263 {\an1}-Yup. -Casamigos. 271 00:09:56,296 --> 00:09:57,531 {\an1}-This is what? -Margarita. 272 00:09:57,564 --> 00:09:59,132 {\an1}-The strawberry Henny. -Okay. 273 00:09:59,165 --> 00:10:00,501 {\an1}Okay, I got to talk to you about this-- 274 00:10:00,534 --> 00:10:01,602 {\an1}-[laughter] ---because that does 275 00:10:01,635 --> 00:10:02,636 {\an1}---not look-- -This is not it. 276 00:10:02,669 --> 00:10:04,037 {\an1}--like a cosmo to me. 277 00:10:04,071 --> 00:10:05,305 {\an1}-Does it taste like one? -Not really. 278 00:10:05,339 --> 00:10:06,340 {\an1}Is that what you expected a, a liquid-- 279 00:10:06,373 --> 00:10:07,708 {\an1}---No. ---marijuana be? 280 00:10:07,741 --> 00:10:10,944 {\an1}-No, absolutely not. -Napoleon! 281 00:10:10,978 --> 00:10:12,079 {\an1}-Oh, man. -What is he asking for? 282 00:10:12,112 --> 00:10:13,680 {\an1}This is not a cosmopolitan. 283 00:10:13,714 --> 00:10:15,282 {\an1}It doesn't look like one. It doesn't taste like one. 284 00:10:15,315 --> 00:10:17,484 {\an1}-How's that? -It's sugar water. 285 00:10:17,518 --> 00:10:19,219 {\an1}-Sugar water. -Taste it. 286 00:10:19,253 --> 00:10:22,556 {\an1}You tell me. 287 00:10:22,589 --> 00:10:23,991 {\an1}Yeah. 288 00:10:24,024 --> 00:10:25,192 {\an1}-Terrible, right? -Yes. 289 00:10:25,225 --> 00:10:26,393 {\an1}Try this one. 290 00:10:28,228 --> 00:10:30,030 {\an1}-Tastes like Kool-Aid. -Terrible, right? 291 00:10:30,063 --> 00:10:32,165 {\an1}-Kool-Aid. -We're batting a thousand here. 292 00:10:34,368 --> 00:10:36,170 {\an1}Your food is coming up, okay? 293 00:10:36,203 --> 00:10:37,371 {\an1}I'm just waiting for them to box everything up, okay? 294 00:10:37,404 --> 00:10:39,006 {\an1}-Okay. -Box? 295 00:10:39,039 --> 00:10:40,174 {\an1}-I know. I was [indistinct]-- -Yeah. 296 00:10:40,207 --> 00:10:41,475 {\an1}[indistinct] this to go? 297 00:10:41,508 --> 00:10:43,343 {\an1}-We're gonna need to go? -I'm confused. 298 00:10:43,377 --> 00:10:44,378 {\an1}I bet you're dying to see what they're doing back there, 299 00:10:44,411 --> 00:10:46,213 {\an1}aren't you? 300 00:10:46,246 --> 00:10:48,348 {\an1}One thing I know is my kitchen's gonna be straight. 301 00:10:48,382 --> 00:10:51,218 {\an1}[laughs] Uh, my kitchen is gonna be straight, right? 302 00:10:51,251 --> 00:10:54,421 {\an1}One thing I know, my kitchen is gonna be good, right? 303 00:10:56,123 --> 00:10:57,991 {\an1}-Wow. -Whoa. 304 00:10:58,025 --> 00:11:00,227 {\an1}-Wow, look at this. -Whoa. 305 00:11:00,260 --> 00:11:02,396 {\an1}Oh, man. Have these ever been cleaned? 306 00:11:02,429 --> 00:11:05,299 {\an1}I just cleaned it about two weeks ago. 307 00:11:05,332 --> 00:11:07,501 {\an1}-Uh, no. No. -That is not two weeks. 308 00:11:07,534 --> 00:11:10,003 {\an1}You did not clean that two weeks ago, man. 309 00:11:10,037 --> 00:11:11,572 {\an1}-I don't buy it. -No. 310 00:11:20,047 --> 00:11:22,716 {\an1}It's black mold in your ice machine. 311 00:11:22,749 --> 00:11:25,018 {\an1}You're gonna freaking kill somebody. 312 00:11:25,052 --> 00:11:27,321 {\an1}-I just had this cleaned. -Look up in there. 313 00:11:27,354 --> 00:11:29,189 {\an1}That was not just cleaned. Look up in there. 314 00:11:29,223 --> 00:11:31,058 {\an1}-You see it? -Yup. 315 00:11:32,526 --> 00:11:34,428 {\an1}I want you guys to see-- don't drink that. 316 00:11:34,461 --> 00:11:36,330 {\an1}This is black mold in your ice machine. 317 00:11:37,531 --> 00:11:39,333 {\an1}The whole ice machine. 318 00:11:39,366 --> 00:11:41,001 {\an1}The whole bottom of it is filled with this, isn't it? 319 00:11:41,034 --> 00:11:42,569 {\an1}I just--literally just had it cleaned. 320 00:11:42,603 --> 00:11:44,204 {\an1}-Not even two months ago. -Did you check it? 321 00:11:44,238 --> 00:11:46,173 {\an1}'Cause this wasn't literally just cleaned. 322 00:11:46,206 --> 00:11:47,540 {\an1}Why are these here? 323 00:11:47,574 --> 00:11:49,543 {\an1}Doesn't it say refrigerate? 324 00:11:49,576 --> 00:11:51,311 {\an1}-Yes, sir. -We refrigerate it at night. 325 00:11:51,345 --> 00:11:53,480 {\an1}So this is gonna get bacteria and mold on it, too. 326 00:11:53,514 --> 00:11:55,449 {\an1}Why are we using cans of soda? 327 00:11:55,482 --> 00:11:57,451 {\an1}Is there a soda gun back here? 328 00:11:57,484 --> 00:11:59,520 {\an1}-So it doesn't work? -No, sir. 329 00:11:59,553 --> 00:12:02,422 {\an1}I've never followed up on it to get it connected. 330 00:12:02,456 --> 00:12:04,791 {\an1}The soda company will fix this for you, you know that. 331 00:12:06,627 --> 00:12:08,362 {\an1}And you never followed it up. 332 00:12:08,395 --> 00:12:10,163 {\an1}So you're pouring soda out of this, 333 00:12:10,197 --> 00:12:12,833 {\an1}which cost four times what it cost out of there. 334 00:12:12,866 --> 00:12:14,701 {\an1}I'm blown away by this. 335 00:12:14,735 --> 00:12:16,703 {\an1}I'm blown away by the fact that you could lose 336 00:12:16,737 --> 00:12:18,605 {\an1}$200,000, 337 00:12:18,639 --> 00:12:21,408 {\an1}$20,000 a month you're losing. 338 00:12:21,441 --> 00:12:24,044 {\an1}And you haven't learned a [bleep] thing. 339 00:12:29,082 --> 00:12:30,918 {\an1}[glass breaks] 340 00:12:30,951 --> 00:12:33,687 {\an1}Why should I stay here and do this for you, Napoleon? 341 00:12:33,720 --> 00:12:37,324 {\an1}I've been trying, like-- the turnover rate 342 00:12:37,357 --> 00:12:39,993 {\an1}with employees and with getting people that's, 343 00:12:40,027 --> 00:12:42,062 {\an1}that's, that's committed to doing the job is stressing me. 344 00:12:42,095 --> 00:12:43,830 {\an1}Well, let me ask you a question. 345 00:12:43,864 --> 00:12:45,299 {\an1}Look at this place. Would you wanna work for you? 346 00:12:46,800 --> 00:12:48,669 {\an1}You don't wanna work for somebody else, 347 00:12:48,702 --> 00:12:50,871 {\an1}but you don't wanna step up and be the man when you work 348 00:12:50,904 --> 00:12:52,005 {\an1}for yourself? 349 00:12:52,039 --> 00:12:53,640 {\an1}See, I've worked for myself 350 00:12:53,674 --> 00:12:55,108 {\an1}since 1986. 351 00:12:55,142 --> 00:12:57,344 {\an1}I got to make it happen every freaking day. 352 00:12:57,377 --> 00:13:01,415 {\an1}Over the past two years, you didn't make anything happen. 353 00:13:01,448 --> 00:13:03,016 {\an1}Why? 354 00:13:03,050 --> 00:13:04,384 {\an1}I've been doing the best that I can 355 00:13:04,418 --> 00:13:07,221 {\an1}with all the resources that I have. 356 00:13:07,254 --> 00:13:09,089 {\an1}I do everything that I can to try to make 357 00:13:09,122 --> 00:13:10,424 {\an1}this place successful. 358 00:13:10,457 --> 00:13:11,992 {\an1}Except clean it, make the food good, 359 00:13:12,025 --> 00:13:13,060 {\an1}and learn to make drinks. 360 00:13:15,162 --> 00:13:17,965 {\an1}You got to get off your freaking ass and do something. 361 00:13:17,998 --> 00:13:19,933 {\an1}I better see you clean this place tonight. 362 00:13:19,967 --> 00:13:22,736 {\an1}When I come here tomorrow, if this place isn't clean, 363 00:13:22,769 --> 00:13:25,873 {\an1}Napoleon, so help me God, I'm gonna walk out. 364 00:13:25,906 --> 00:13:27,274 {\an1}-All right. -You go to work 365 00:13:27,307 --> 00:13:29,276 {\an1}-and I'll see you tomorrow. -All right. 366 00:13:32,112 --> 00:13:35,782 {\an1}That was an eye opener. I threw my drink away instantly. 367 00:13:35,816 --> 00:13:37,784 {\an1}I was drinking a Sprite and pineapple juice 368 00:13:37,818 --> 00:13:39,286 {\an1}with lots of ice in it. 369 00:13:39,319 --> 00:13:41,054 {\an1}And so, yeah, thank God I haven't gotten sick. 370 00:13:41,088 --> 00:13:42,923 {\an1}No one's gotten sick so far. 371 00:13:42,956 --> 00:13:45,459 {\an1}But when I've seen the black mold, I was-- 372 00:13:45,492 --> 00:13:47,160 {\an1}yeah, it took me. 373 00:13:51,265 --> 00:13:54,067 {\an1}Trying to clean this [bleep] ice machine out. 374 00:13:54,101 --> 00:13:56,403 {\an1}I paid somebody to clean it. 375 00:13:56,436 --> 00:13:58,906 {\an1}Obviously, the company that I paid to clean it 376 00:13:58,939 --> 00:14:00,207 {\an1}didn't do a [bleep] good job. 377 00:14:00,240 --> 00:14:01,875 {\an1}I wasted my [bleep] money. 378 00:14:01,909 --> 00:14:03,243 {\an1}This is bullshit. Everybody comes in 379 00:14:03,277 --> 00:14:05,078 {\an1}and makes money, but they don't [bleep] do 380 00:14:05,112 --> 00:14:06,480 {\an1}what they're supposed to do 381 00:14:06,513 --> 00:14:09,082 {\an1}to make sure this place is operational. 382 00:14:09,116 --> 00:14:10,984 {\an1}I'm gonna try to get this place right, 383 00:14:11,018 --> 00:14:13,253 {\an1}so hopefully they'll come back in and help us out. 384 00:14:13,287 --> 00:14:14,788 {\an1}I can't afford for 'em not to. 385 00:14:14,821 --> 00:14:17,057 {\an1}[tense music] 386 00:14:17,090 --> 00:14:19,426 {\an1}[indistinct chatter] 387 00:14:21,361 --> 00:14:25,098 {\an1}[dramatic music] 388 00:14:25,132 --> 00:14:26,400 {\an1}-Hello. -Hey. 389 00:14:26,433 --> 00:14:27,367 {\an1}Hey, Jon. How are you doing, man? 390 00:14:27,401 --> 00:14:29,169 {\an1}Wonderful. How are you? 391 00:14:29,203 --> 00:14:30,337 {\an1}-Good. How are you doing? -Doing good. How are you? 392 00:14:30,370 --> 00:14:32,105 {\an1}How do you feel about last night? 393 00:14:32,139 --> 00:14:33,907 {\an1}I feel pretty good, you know? 394 00:14:33,941 --> 00:14:35,509 {\an1}You pointed out a lot of stuff that needed to be 395 00:14:35,542 --> 00:14:37,377 {\an1}pointed out, that need to be focused on. 396 00:14:37,411 --> 00:14:39,413 {\an1}I think we took the time to knock it out last night, 397 00:14:39,446 --> 00:14:41,181 {\an1}did the best we could. 398 00:14:41,215 --> 00:14:43,116 {\an1}And, um, I think we're back, ready for a new start. 399 00:14:43,150 --> 00:14:45,085 {\an1}Okay. Come on over here. Let's just talk. 400 00:14:46,854 --> 00:14:48,856 {\an1}I got to find out what the hell is going on here, 401 00:14:48,889 --> 00:14:50,524 {\an1}so I can fix this. 402 00:14:50,557 --> 00:14:53,760 {\an1}Your life is on the line, Napoleon. 403 00:14:53,794 --> 00:14:55,095 {\an1}People tell me you're a good guy. 404 00:14:55,128 --> 00:14:56,463 {\an1}-Is he? -Yeah. 405 00:14:56,496 --> 00:14:57,965 {\an1}How much money do you have in this bar? 406 00:14:57,998 --> 00:14:59,433 {\an1}Let them hear it. 407 00:14:59,466 --> 00:15:01,802 {\an1}Uh, a hundred and seventy-five thousand. 408 00:15:01,835 --> 00:15:03,437 {\an1}And how much money you have left? 409 00:15:03,470 --> 00:15:05,939 {\an1}None. At all. 410 00:15:05,973 --> 00:15:08,108 {\an1}So, this guy is wiped out. 411 00:15:08,141 --> 00:15:11,478 {\an1}And how much are you losing a month now? 412 00:15:11,512 --> 00:15:14,047 {\an1}When I looked at it, it was about 20, 30 grand. 413 00:15:14,081 --> 00:15:16,850 {\an1}But you guys are still getting paid, right? 414 00:15:16,884 --> 00:15:18,919 {\an1}You see--you see the issue that I got here? 415 00:15:18,952 --> 00:15:20,854 {\an1}That's why I got angry at you last night 416 00:15:20,888 --> 00:15:22,155 {\an1}for a shithole bar. 417 00:15:22,189 --> 00:15:23,590 {\an1}This guy's life is on the line. 418 00:15:23,624 --> 00:15:25,292 {\an1}It's not about the dirt at the bar. 419 00:15:25,325 --> 00:15:27,427 {\an1}It's about his life. You with me, guys? 420 00:15:28,996 --> 00:15:32,833 {\an1}So, are you gonna help me help him? 421 00:15:32,866 --> 00:15:34,835 {\an1}Okay. 'Cause I got to find out what's going on here. 422 00:15:34,868 --> 00:15:37,204 {\an1}So let me start with you, since you're front and center. 423 00:15:37,237 --> 00:15:38,906 {\an1}-What's your name? -I'm Kianie. 424 00:15:38,939 --> 00:15:41,208 {\an1}Kianie, why do you think we're not doing well? 425 00:15:41,241 --> 00:15:42,876 {\an1}You know, kind of just-- 426 00:15:42,910 --> 00:15:44,511 {\an1}I guess he's trying to stay afloat, 427 00:15:44,545 --> 00:15:46,547 {\an1}so we kind of, like, we put band aids over things. 428 00:15:46,580 --> 00:15:49,016 {\an1}So I'm not the first person to tell Napoleon these things, 429 00:15:49,049 --> 00:15:50,851 {\an1}-am I? -Um-- 430 00:15:50,884 --> 00:15:52,186 {\an1}-No. ---no. 431 00:15:52,219 --> 00:15:53,520 {\an1}No. You're shaking your head no, too. 432 00:15:53,554 --> 00:15:56,490 {\an1}So he knew the place was a shithole? 433 00:15:56,523 --> 00:15:59,293 {\an1}And it was dirty. He knew customers thought that. 434 00:15:59,326 --> 00:16:01,061 {\an1}Yeah. 435 00:16:01,094 --> 00:16:02,429 {\an1}And you're open four nights a week now? 436 00:16:02,462 --> 00:16:04,231 {\an1}Well, it's down to three now. 437 00:16:04,264 --> 00:16:06,033 {\an1}-Thursday, Friday? -Yeah. Yeah, we lost Thursdays 438 00:16:06,066 --> 00:16:07,534 {\an1}because it was doing so bad. 439 00:16:07,568 --> 00:16:09,069 {\an1}So, we're just Friday, Saturday, and Sunday now. 440 00:16:09,102 --> 00:16:10,437 {\an1}So now three nights a week? 441 00:16:10,470 --> 00:16:11,638 {\an1}-Yup. -So you got to pay the rent 442 00:16:11,672 --> 00:16:13,207 {\an1}-seven days a week. -Yeah. 443 00:16:13,240 --> 00:16:14,942 {\an1}Pay for electricity seven days a week. 444 00:16:14,975 --> 00:16:16,176 {\an1}-Yeah. -And only operate 445 00:16:16,210 --> 00:16:17,578 {\an1}-three days a week. -Yup. 446 00:16:17,611 --> 00:16:19,513 {\an1}-That's scary, isn't it? -Yeah, it is. 447 00:16:19,546 --> 00:16:21,348 {\an1}We haven't met. What's your name? 448 00:16:21,381 --> 00:16:22,649 {\an1}-I'm Regi. -You know him pretty well? 449 00:16:22,683 --> 00:16:24,218 {\an1}You've worked for him a long time? 450 00:16:24,251 --> 00:16:25,986 {\an1}-Uh-hmm. -What do you do here, Reg? 451 00:16:26,019 --> 00:16:27,487 {\an1}-Uh, I'm a bartender. -Okay. 452 00:16:27,521 --> 00:16:29,089 {\an1}Same question. Why do you think 453 00:16:29,122 --> 00:16:30,924 {\an1}-we're doing so bad? -We can't-- 454 00:16:30,958 --> 00:16:33,327 {\an1}we're constantly going through new staff, so it's like, 455 00:16:33,360 --> 00:16:36,196 {\an1}it's no real training process for the people. 456 00:16:36,230 --> 00:16:38,398 {\an1}And there's no one to really kind of lead them. 457 00:16:38,432 --> 00:16:40,000 {\an1}-Yeah. -So, if I asked you 458 00:16:40,033 --> 00:16:41,435 {\an1}for a margarita and you for a margarita, 459 00:16:41,468 --> 00:16:42,870 {\an1}would you guys make me the same drink? 460 00:16:42,903 --> 00:16:45,138 {\an1}-No. -No. 461 00:16:45,172 --> 00:16:47,074 {\an1}But the fact of the matter is, if you really think about it, 462 00:16:47,107 --> 00:16:49,076 {\an1}you guys only sell 10 or 15 drinks, 463 00:16:49,109 --> 00:16:50,244 {\an1}right, over, and over, and over again. 464 00:16:50,277 --> 00:16:51,945 {\an1}Uh-hmm. 465 00:16:51,979 --> 00:16:53,981 {\an1}So if you said to them give me a list of our 10 466 00:16:54,014 --> 00:16:55,883 {\an1}most popular drinks, guys. 467 00:16:55,915 --> 00:16:57,551 {\an1}And let's standardize those. 468 00:16:57,584 --> 00:16:59,152 {\an1}-Yeah. -We could've fixed that 469 00:16:59,186 --> 00:17:00,521 {\an1}-six months ago, right, Reg? -Uh-hmm. 470 00:17:00,554 --> 00:17:02,089 {\an1}Would you have helped them do it? 471 00:17:02,122 --> 00:17:03,357 {\an1}-Oh, yes. -Of course you would have. 472 00:17:03,390 --> 00:17:05,058 {\an1}Would you have helped them do it? 473 00:17:05,092 --> 00:17:07,961 {\an1}But you didn't act. It's a lack of leadership. 474 00:17:07,994 --> 00:17:10,163 {\an1}And the result is what you guys are saying. 475 00:17:10,196 --> 00:17:11,964 {\an1}It's chaos, right? 476 00:17:11,999 --> 00:17:15,935 {\an1}So Napoleon, this is a defining moment in your life. 477 00:17:15,969 --> 00:17:18,305 {\an1}You're either gonna go down in flames or you're gonna be 478 00:17:18,338 --> 00:17:20,174 {\an1}a hero to yourself. 479 00:17:20,207 --> 00:17:22,976 {\an1}And I hate to say it, but all of that's gonna happen 480 00:17:23,010 --> 00:17:24,578 {\an1}the next three days. 481 00:17:24,611 --> 00:17:26,313 {\an1}Either you're gonna pull this together, 482 00:17:26,346 --> 00:17:30,284 {\an1}leveraging your team to help you do this and me, 483 00:17:30,317 --> 00:17:31,952 {\an1}or you won't. 484 00:17:31,985 --> 00:17:33,520 {\an1}If you do, you got a shot. 485 00:17:33,554 --> 00:17:35,656 {\an1}If you don't, what happens, Regi? 486 00:17:35,689 --> 00:17:36,924 {\an1}We close, don't we? 487 00:17:39,159 --> 00:17:40,427 {\an1}Pretty heavy, isn't it? 488 00:17:40,460 --> 00:17:41,628 {\an1}You didn't realize how far 489 00:17:41,662 --> 00:17:42,963 {\an1}in debt and such he was, right. 490 00:17:42,996 --> 00:17:45,666 {\an1}You read it well. 491 00:17:45,699 --> 00:17:50,370 {\an1}Because I've--I know you and I didn't really know everything. 492 00:17:50,404 --> 00:17:52,105 {\an1}So-- 493 00:17:52,139 --> 00:17:53,540 {\an1}o that's where we're at, guys. If I wasn't here, 494 00:17:53,574 --> 00:17:55,309 {\an1}you'd have about three weeks, right? 495 00:17:55,342 --> 00:17:57,244 {\an1}And then that would be it. 496 00:17:57,277 --> 00:18:00,380 {\an1}So we're all sort of fighting for our lives, aren't we? 497 00:18:00,414 --> 00:18:02,216 {\an1}Well, I believe in you guys. 498 00:18:02,249 --> 00:18:04,017 {\an1}I'm not sure I believe in you, Napoleon, to be honest with you. 499 00:18:05,352 --> 00:18:06,620 {\an1}So let me bring my experts. 500 00:18:06,653 --> 00:18:08,255 {\an1}And we've got a lot of work to do. 501 00:18:08,288 --> 00:18:10,524 {\an1}-Come on in, folks. -If I lose this job, 502 00:18:10,557 --> 00:18:12,292 {\an1}I could possibly lose my place to live. 503 00:18:12,326 --> 00:18:18,599 {\an1}So I just want it to get fixed and stay fixed. 504 00:18:18,632 --> 00:18:21,001 {\an1}Chris Oh is one of the best chefs in America. 505 00:18:21,034 --> 00:18:22,636 {\an1}I'm honored to have him here with us. 506 00:18:22,669 --> 00:18:24,571 {\an1}Chris, what do you want to accomplish today? 507 00:18:24,605 --> 00:18:27,274 {\an1}Well, first of all, we'll make some delicious bomb-ass food. 508 00:18:27,307 --> 00:18:29,009 {\an1}Make it simple for you. 509 00:18:29,042 --> 00:18:32,412 {\an1}Quick, easy, fast, hot, salty, sweet, spicy. 510 00:18:32,446 --> 00:18:34,648 {\an1}Just, just like we're gonna make this club 511 00:18:34,681 --> 00:18:36,016 {\an1}just rocking in and out. 512 00:18:36,049 --> 00:18:37,551 {\an1}-So-- -What do you wanna 513 00:18:37,584 --> 00:18:39,219 {\an1}-accomplish today, Derrick? -Speed, efficiency, 514 00:18:39,253 --> 00:18:41,154 {\an1}communication. That is key, man. 515 00:18:41,188 --> 00:18:43,090 {\an1}I mean, that's how you guys make your money. 516 00:18:43,123 --> 00:18:44,725 {\an1}Just have passion for what you do. 517 00:18:44,758 --> 00:18:46,293 {\an1}Love what you do. 518 00:18:46,326 --> 00:18:48,629 {\an1}But also do it right so you make money. 519 00:18:50,097 --> 00:18:51,331 {\an1}Now, you didn't know any of this, 520 00:18:51,365 --> 00:18:53,033 {\an1}but as an owner, you should. 521 00:18:53,066 --> 00:18:55,135 {\an1}I use Partender. 522 00:18:55,169 --> 00:18:57,738 {\an1}Partender comes in here and they weigh 523 00:18:57,771 --> 00:18:59,773 {\an1}every liquor bottle behind the bar. 524 00:18:59,806 --> 00:19:01,575 {\an1}We then let you run for a week. 525 00:19:01,608 --> 00:19:03,277 {\an1}In your case, it was three days. 526 00:19:03,310 --> 00:19:04,711 {\an1}-Uh-hmm. -We then come back 527 00:19:04,745 --> 00:19:07,281 {\an1}and weigh the liquor bottles again. 528 00:19:07,314 --> 00:19:10,417 {\an1}So we know what was consumed by weight, right? 529 00:19:10,450 --> 00:19:14,154 {\an1}And we know what was sold by the POS system. 530 00:19:14,188 --> 00:19:17,558 {\an1}So what Partender does, is it compares the two. 531 00:19:17,591 --> 00:19:20,227 {\an1}So, over those three days, 532 00:19:20,260 --> 00:19:24,431 {\an1}we poured $15,786 worth 533 00:19:24,464 --> 00:19:26,600 {\an1}of drinks at retail value, 534 00:19:26,633 --> 00:19:28,368 {\an1}at your drink prices. You with me? 535 00:19:30,137 --> 00:19:33,640 {\an1}We only sold $11,640. 536 00:19:33,674 --> 00:19:39,279 {\an1}So, $4,000 was lost 537 00:19:39,313 --> 00:19:41,782 {\an1}in potential revenue in just three days. 538 00:19:41,815 --> 00:19:43,584 {\an1}You didn't even know it. 539 00:19:43,617 --> 00:19:47,221 {\an1}Now, in one weekend, 540 00:19:47,254 --> 00:19:49,656 {\an1}that's $4,146, 541 00:19:49,690 --> 00:19:53,427 {\an1}in a month it's $16,584. 542 00:19:53,460 --> 00:19:55,095 {\an1}And I want you to read this number. 543 00:19:55,128 --> 00:19:56,597 {\an1}What is that one, Napoleon? 544 00:19:56,630 --> 00:19:59,433 {\an1}It's a hundred and ninety-nine thousand a year. 545 00:19:59,466 --> 00:20:04,204 {\an1}$200,000 a year being wasted at that bar. 546 00:20:04,238 --> 00:20:06,640 {\an1}Whether it's over pouring, or down the drain, 547 00:20:06,673 --> 00:20:08,408 {\an1}or whatever it is, 548 00:20:08,442 --> 00:20:10,577 {\an1}it happened with you in this room 549 00:20:10,611 --> 00:20:15,782 {\an1}right under your nose. 550 00:20:17,351 --> 00:20:21,688 {\an1}$200,000 a year being wasted at that bar. 551 00:20:21,722 --> 00:20:25,225 {\an1}It happened with you in this room right under your nose. 552 00:20:25,259 --> 00:20:27,327 {\an1}So even with the volume you have now, 553 00:20:27,361 --> 00:20:30,063 {\an1}if you didn't sell one more drink, 554 00:20:30,097 --> 00:20:32,332 {\an1}you would have been $200,000 ahead of yourself. 555 00:20:34,368 --> 00:20:36,170 {\an1}-Wow. -Who's the idiot now? 556 00:20:36,203 --> 00:20:37,804 {\an1}I definitely am. 557 00:20:37,838 --> 00:20:39,573 {\an1}Well, you got a good guy in him. 558 00:20:39,606 --> 00:20:41,275 {\an1}I believe in him and I believe in him. 559 00:20:41,308 --> 00:20:43,177 {\an1}So let's get this bar tight. 560 00:20:43,210 --> 00:20:44,311 {\an1}Right, guys? Let's get this stuff 561 00:20:44,344 --> 00:20:45,879 {\an1}under control. 562 00:20:45,913 --> 00:20:47,948 {\an1}And what we pour and what we do behind the bar 563 00:20:47,981 --> 00:20:50,884 {\an1}is gonna determine whether he gets out of this or not. 564 00:20:50,918 --> 00:20:52,319 {\an1}Are you guys ready to go to work? 565 00:20:52,352 --> 00:20:53,887 {\an1}-Yeah. -Okay. Let's do it. 566 00:20:53,921 --> 00:20:55,155 {\an1}-Thank you. -[claps] Let's roll. 567 00:20:57,391 --> 00:21:00,227 {\an1}[upbeat music] 568 00:21:02,796 --> 00:21:04,164 {\an1}What is up, guys? 569 00:21:04,198 --> 00:21:05,432 {\an1}-Hey. -How we feeling? 570 00:21:05,465 --> 00:21:07,100 {\an1}Good. Good. Feeling good. 571 00:21:07,134 --> 00:21:08,268 {\an1}Last night at recon, 572 00:21:08,302 --> 00:21:09,837 {\an1}the cocktails, what, uh-- 573 00:21:09,870 --> 00:21:11,405 {\an1}what's going on with these cocktails? 574 00:21:11,438 --> 00:21:12,272 {\an1}I don't even have to taste it to know that 575 00:21:12,306 --> 00:21:14,141 {\an1}these are not measured properly. 576 00:21:14,174 --> 00:21:16,176 {\an1}And as a bartender, you have to know how to measure 577 00:21:16,210 --> 00:21:18,812 {\an1}classic cocktails like the cosmo. 578 00:21:18,846 --> 00:21:20,814 {\an1}These are classic cocktails that should be known 579 00:21:20,848 --> 00:21:22,416 {\an1}that are being done completely different 580 00:21:22,449 --> 00:21:25,152 {\an1}and you're losing out, either way. 581 00:21:25,185 --> 00:21:26,753 {\an1}Because at the end of the day, 582 00:21:26,787 --> 00:21:28,655 {\an1}they may be pouring more, pouring less. 583 00:21:28,689 --> 00:21:30,090 {\an1}You don't know where your cost is going 584 00:21:30,123 --> 00:21:31,658 {\an1}-and that's a big problem. -Yeah. 585 00:21:31,692 --> 00:21:32,893 {\an1}So with that being said, 586 00:21:32,926 --> 00:21:34,261 {\an1}Jon and I want to create cocktails 587 00:21:34,294 --> 00:21:35,996 {\an1}that make sense for speed, efficiency, 588 00:21:36,029 --> 00:21:38,232 {\an1}and just look good, and taste even better. 589 00:21:38,265 --> 00:21:39,366 {\an1}The first cocktail we're gonna be making 590 00:21:39,399 --> 00:21:41,969 {\an1}is the pineapple mint mule. 591 00:21:42,002 --> 00:21:44,238 {\an1}You take a nice sprig, slap it. 592 00:21:44,271 --> 00:21:46,273 {\an1}That's because we wanna get the oils out. 593 00:21:46,306 --> 00:21:47,808 {\an1}We want people to smell it 594 00:21:47,841 --> 00:21:49,276 {\an1}before they actually get to the cocktail. 595 00:21:49,309 --> 00:21:51,778 {\an1}One ounce of pineapple juice, 596 00:21:51,812 --> 00:21:53,881 {\an1}a half ounce of lime juice, boom, 597 00:21:53,914 --> 00:21:56,416 {\an1}a half ounce of agave, 598 00:21:56,450 --> 00:21:59,720 {\an1}and then two ounces of Mr. Tequila. 599 00:22:01,788 --> 00:22:04,358 {\an1}Ice it up. 600 00:22:04,391 --> 00:22:06,026 {\an1}We wanna seal 'em still. 601 00:22:10,030 --> 00:22:11,932 {\an1}This is gonna go inside of a [indistinct] glass. 602 00:22:11,965 --> 00:22:14,701 {\an1}If you push it, you can actually control the airflow. 603 00:22:17,171 --> 00:22:18,739 {\an1}Just to balance everything out, 604 00:22:18,772 --> 00:22:21,241 {\an1}rhubarb bitters, one, two, three. 605 00:22:21,275 --> 00:22:23,076 {\an1}And if we have mint inside of it, 606 00:22:23,110 --> 00:22:24,311 {\an1}we're probably gonna go on it with mint, right? 607 00:22:24,344 --> 00:22:26,046 {\an1}Put the straw. 608 00:22:26,079 --> 00:22:27,814 {\an1}Place it down. 609 00:22:27,848 --> 00:22:30,284 {\an1}And ladies and gentlemen, that is the pineapple mint mule. 610 00:22:30,317 --> 00:22:33,220 {\an1}[upbeat music] 611 00:22:33,253 --> 00:22:35,455 {\an1}-Well, that's actually good. -Uh-huh. 612 00:22:35,489 --> 00:22:36,757 {\an1}J, what do you feel about the cocktail? 613 00:22:36,790 --> 00:22:38,325 {\an1}I like it. It's good. 614 00:22:38,358 --> 00:22:40,093 {\an1}I think the cocktails that Jon and Derrick created 615 00:22:40,127 --> 00:22:41,094 {\an1}are definitely exciting. 616 00:22:41,128 --> 00:22:42,229 {\an1}It's what we need. 617 00:22:42,262 --> 00:22:43,931 {\an1}They're aesthetically pleasing. 618 00:22:43,964 --> 00:22:45,399 {\an1}They give the customers, like, that wow factor. 619 00:22:45,432 --> 00:22:47,301 {\an1}I like that. 620 00:22:47,334 --> 00:22:49,002 {\an1}So that they can make a post online and take pictures of it. 621 00:22:49,036 --> 00:22:50,370 {\an1}And it definitely will bring more people in. 622 00:22:50,404 --> 00:22:52,206 {\an1}Guys, the stress test is coming. 623 00:22:52,239 --> 00:22:54,942 {\an1}So communicate with each other, learn these cocktails. 624 00:22:54,975 --> 00:22:57,344 {\an1}Be comfortable with your space and let's do this. 625 00:22:57,377 --> 00:22:58,779 {\an1}-You guys got this? -all: Yeah. 626 00:22:58,812 --> 00:23:00,280 {\an1}-You promise? -all: Yeah. 627 00:23:00,314 --> 00:23:01,882 {\an1}Don't lie to me now because I'mma be here. 628 00:23:01,915 --> 00:23:02,983 {\an1}All right. Let's get it done, all right? 629 00:23:03,016 --> 00:23:04,484 {\an1}-[laughs] Okay. -All righty. 630 00:23:05,886 --> 00:23:07,888 {\an1}Unfortunately, I had the opportunity 631 00:23:07,921 --> 00:23:10,424 {\an1}to come to your salvage night last night. 632 00:23:10,457 --> 00:23:12,259 {\an1}It was a hot mess. 633 00:23:12,292 --> 00:23:13,327 {\an1}I wasn't really, uh, prepared like I should have been. 634 00:23:13,360 --> 00:23:14,862 {\an1}But that's why I'm here. 635 00:23:14,895 --> 00:23:16,430 {\an1}Last night at recon, 636 00:23:16,463 --> 00:23:18,932 {\an1}I've never seen a dumpster fire in person. 637 00:23:18,966 --> 00:23:20,901 {\an1}The kitchen was a mess. 638 00:23:20,934 --> 00:23:23,103 {\an1}Kitchen--I mean, I noticed you guys did clean it. 639 00:23:23,136 --> 00:23:26,440 {\an1}Um, it could definitely be a little bit cleaner, for sure. 640 00:23:26,473 --> 00:23:28,175 {\an1}Um, so definitely work on that. 641 00:23:28,208 --> 00:23:29,510 {\an1}Nick, I mean, he's a hope and a prayer. 642 00:23:29,543 --> 00:23:31,345 {\an1}So what I'm gonna do for Nick in the club, 643 00:23:31,378 --> 00:23:34,147 {\an1}uh, make some really easy, quick, simple recipes. 644 00:23:34,181 --> 00:23:35,883 {\an1}We're gonna do the fry shrimp trio 645 00:23:35,916 --> 00:23:38,819 {\an1}then really keep my fingers double-crossed. 646 00:23:38,852 --> 00:23:40,387 {\an1}So basically what we have is we have shrimp right here. 647 00:23:40,420 --> 00:23:44,124 {\an1}We're gonna dust it in some of this cornstarch 648 00:23:44,157 --> 00:23:46,927 {\an1}and then we dip it into the tempura batter. 649 00:23:46,960 --> 00:23:49,096 {\an1}Okay. We're gonna drop it in the fryer. 650 00:23:49,129 --> 00:23:52,132 {\an1}And since this is a shrimp, it'll cook fast. 651 00:23:52,165 --> 00:23:53,867 {\an1}We definitely wanna get a good crust on it, too. 652 00:23:53,901 --> 00:23:56,170 {\an1}Just because we are gonna sauce it again. 653 00:23:56,203 --> 00:23:57,538 {\an1}-Oh, cool. -All right. 654 00:23:57,571 --> 00:23:59,339 {\an1}So what we're gonna do is we're gonna-- 655 00:23:59,373 --> 00:24:00,974 {\an1}we'll throw it in there. I mean, take a look at that. 656 00:24:01,008 --> 00:24:02,109 {\an1}-I mean, look at... -Uh, it looks beautiful. 657 00:24:02,142 --> 00:24:03,143 {\an1}-Right? I bet. -Yeah. 658 00:24:03,177 --> 00:24:04,478 {\an1}Okay, cool. 659 00:24:04,511 --> 00:24:06,914 {\an1}So mix a little mayonnaise, little wasabi, honey. 660 00:24:06,947 --> 00:24:08,315 {\an1}Just toss it. 661 00:24:08,348 --> 00:24:09,950 {\an1}The heat of the shrimp is actually gonna kind of 662 00:24:09,983 --> 00:24:11,418 {\an1}melt the sauce into the crust. 663 00:24:12,653 --> 00:24:15,522 {\an1}All right. And into the boat, like so. 664 00:24:15,556 --> 00:24:19,026 {\an1}Ooh, walnuts for a little extra crunch. 665 00:24:19,059 --> 00:24:22,129 {\an1}And then lastly, some chives. 666 00:24:22,162 --> 00:24:24,064 {\an1}-Shrimp baby. -Wow. 667 00:24:24,097 --> 00:24:25,866 {\an1}Fried shrimp. 668 00:24:27,634 --> 00:24:29,403 {\an1}Hmm, it was great working with Chef Chris. 669 00:24:29,436 --> 00:24:31,271 {\an1}I like spicy and I like the-- 670 00:24:31,305 --> 00:24:33,106 {\an1}also the sweetness with the spicy. 671 00:24:33,140 --> 00:24:34,575 {\an1}-Well? -It's great. 672 00:24:34,608 --> 00:24:36,310 {\an1}Under five minutes for each dish, 673 00:24:36,343 --> 00:24:37,945 {\an1}we have the shrimp out. And then you have the-- 674 00:24:37,978 --> 00:24:39,513 {\an1}the bottle spark in the other hand 675 00:24:39,546 --> 00:24:41,448 {\an1}and we're taking it out just like that. 676 00:24:41,481 --> 00:24:42,549 {\an1}All right, fellas. 677 00:24:42,583 --> 00:24:44,218 {\an1}So tonight is stress test, 678 00:24:44,251 --> 00:24:46,486 {\an1}show Jon that you guys are definitely worthy 679 00:24:46,520 --> 00:24:48,188 {\an1}of owning a successful bar. 680 00:24:48,222 --> 00:24:49,623 {\an1}-All right. Sound good. -All right, fellas. 681 00:24:49,656 --> 00:24:52,359 {\an1}You got this. I got you, guys. Come on. 682 00:24:54,561 --> 00:24:58,332 {\an1}[upbeat music] 683 00:25:01,535 --> 00:25:02,903 {\an1}Hey. 684 00:25:02,936 --> 00:25:04,204 {\an1}Hey, Jon. 685 00:25:04,238 --> 00:25:06,039 {\an1}-How you guys doing? -I'm good. 686 00:25:06,073 --> 00:25:07,241 {\an1}Why do you look so scared? 687 00:25:07,274 --> 00:25:08,275 {\an1}[laughter] 688 00:25:08,308 --> 00:25:10,344 {\an1}Come on over. Let's talk. 689 00:25:10,377 --> 00:25:12,513 {\an1}Well, I have 20 people coming in. 690 00:25:12,546 --> 00:25:14,548 {\an1}Each of them are gonna order two drinks. 691 00:25:15,516 --> 00:25:17,117 {\an1}Is that unreasonable, Reg? 692 00:25:17,150 --> 00:25:18,185 {\an1}-No. Not at all. -No, right? 693 00:25:18,218 --> 00:25:19,186 {\an1}-Fair? -Fair. 694 00:25:19,219 --> 00:25:21,054 {\an1}Forty drinks. 695 00:25:21,088 --> 00:25:24,691 {\an1}I'm gonna put 40 minutes on that clock ticking down. 696 00:25:24,725 --> 00:25:28,095 {\an1}You got to help them get these drinks out, Napoleon. 697 00:25:28,128 --> 00:25:29,663 {\an1}-All right. -Fast as we can. 698 00:25:29,696 --> 00:25:31,698 {\an1}You girls got to get them to the tables as quick as we can 699 00:25:31,732 --> 00:25:33,100 {\an1}and get back for the next one. 700 00:25:33,133 --> 00:25:34,668 {\an1}-You with me? -Yeah. 701 00:25:34,701 --> 00:25:35,969 {\an1}The faster you are, the more money you make, right? 702 00:25:36,003 --> 00:25:37,504 {\an1}Yes. 703 00:25:37,538 --> 00:25:38,639 {\an1}Every person's gonna order food at the same time 704 00:25:38,672 --> 00:25:40,274 {\an1}they order their drinks. 705 00:25:40,307 --> 00:25:42,276 {\an1}Are you organized and ready for that? 706 00:25:42,309 --> 00:25:43,377 {\an1}I think so. Definitely. 707 00:25:43,410 --> 00:25:45,078 {\an1}Okay. 708 00:25:45,112 --> 00:25:47,314 {\an1}If this is your passion, I wanna see that tonight. 709 00:25:47,347 --> 00:25:49,116 {\an1}-You with me? -Yup. 710 00:25:49,149 --> 00:25:50,484 {\an1}-You guys ready? -Yes. 711 00:25:50,517 --> 00:25:51,518 {\an1}Okay. We open in a couple of minutes. 712 00:25:51,552 --> 00:25:52,920 {\an1}Thank you. 713 00:25:54,188 --> 00:25:55,455 {\an1}Hey, guys. 714 00:25:55,489 --> 00:25:56,523 {\an1}Door is open, man. Come on in. 715 00:25:56,557 --> 00:25:58,025 {\an1}All right. All right. 716 00:25:58,058 --> 00:25:59,026 {\an1}-How y'all doing? -How you doing? 717 00:25:59,059 --> 00:26:00,160 {\an1}All right. Good, man. 718 00:26:00,194 --> 00:26:01,161 {\an1}Appreciate you all coming out. 719 00:26:01,195 --> 00:26:02,296 {\an1}Yeah. 720 00:26:02,329 --> 00:26:03,730 {\an1}Yo. What's going on? 721 00:26:03,764 --> 00:26:05,065 {\an1}-How you doing? -How you doing, man? 722 00:26:05,098 --> 00:26:06,733 {\an1}Today, we have a specialty menu. 723 00:26:06,767 --> 00:26:08,235 {\an1}We have three drinks on there. 724 00:26:08,268 --> 00:26:09,570 {\an1}-Oh, hey there, pretty lady. -Hi. 725 00:26:09,603 --> 00:26:11,505 {\an1}-People coming in, yeah? -Yeah. 726 00:26:11,538 --> 00:26:12,706 {\an1}You ready to go? 727 00:26:12,739 --> 00:26:14,575 {\an1}Yes, sir. 728 00:26:14,608 --> 00:26:16,176 {\an1}Game time. 729 00:26:16,210 --> 00:26:17,177 {\an1}All right, guys. I'm starting the clock. 730 00:26:17,211 --> 00:26:18,245 {\an1}Here we go. 731 00:26:18,278 --> 00:26:19,646 {\an1}Forty minutes to serve you. 732 00:26:19,680 --> 00:26:22,749 {\an1}I'm gonna get the Shrub and Bub, and The Mystic. 733 00:26:22,783 --> 00:26:24,251 {\an1}A Shrub and Bub, and The Mystic? 734 00:26:27,354 --> 00:26:29,456 {\an1}And just wanna pop it right here. 735 00:26:29,489 --> 00:26:30,691 {\an1}Guys, you got to get food orders in. 736 00:26:30,724 --> 00:26:31,725 {\an1}Don't forget. 737 00:26:31,758 --> 00:26:33,093 {\an1}Two ordered Rio Boneless. 738 00:26:33,126 --> 00:26:34,194 {\an1}You got this, Nick? 739 00:26:34,228 --> 00:26:35,262 {\an1}Yes, sir. 740 00:26:37,598 --> 00:26:38,999 {\an1}Okay. 741 00:26:40,067 --> 00:26:41,168 {\an1}I don't think he's got this. 742 00:26:43,504 --> 00:26:46,173 {\an1}Flip it the other side, it's upside down. 743 00:26:46,206 --> 00:26:47,674 {\an1}Did you start your stopwatch for me, one of you? 744 00:26:47,708 --> 00:26:49,543 {\an1}Sure. 745 00:26:49,576 --> 00:26:50,611 {\an1}I'd love to know how long it takes you can get a drink. 746 00:26:50,644 --> 00:26:51,645 {\an1}Reg, you keep that glass on top. 747 00:26:51,678 --> 00:26:53,113 {\an1}Ice should be less. 748 00:26:54,081 --> 00:26:55,115 {\an1}Ice should be less. 749 00:26:55,148 --> 00:26:56,283 {\an1}You're right. 750 00:26:56,316 --> 00:26:58,118 {\an1}Come on, guys. We got to move. 751 00:26:58,151 --> 00:26:59,353 {\an1}There's a lot of people with no drinks on their table. 752 00:26:59,386 --> 00:27:00,487 {\an1}All right. Where you want this? 753 00:27:00,521 --> 00:27:01,555 {\an1}On the left, Nick? 754 00:27:01,588 --> 00:27:02,823 {\an1}Yeah, left going right. 755 00:27:02,856 --> 00:27:04,124 {\an1}All right. Got you. 756 00:27:05,526 --> 00:27:07,094 {\an1}You guys, how many drink we got out, two? 757 00:27:07,127 --> 00:27:08,328 {\an1}We have, like, two cocktails out now. 758 00:27:08,362 --> 00:27:09,663 {\an1}So we got two drinks out. 759 00:27:09,696 --> 00:27:11,265 {\an1}Guys, we've got to move. 760 00:27:11,298 --> 00:27:12,833 {\an1}So we're already down four minutes, 761 00:27:12,866 --> 00:27:14,635 {\an1}we've put out two drinks, 762 00:27:14,668 --> 00:27:17,404 {\an1}so we're running at 50% of what we should be already. 763 00:27:17,437 --> 00:27:19,640 {\an1}The next 10 minutes are everything. 764 00:27:19,673 --> 00:27:22,576 {\an1}Either the bartenders catch up or they fall behind that. 765 00:27:24,645 --> 00:27:26,046 {\an1}Got anything coming up, yet? 766 00:27:26,079 --> 00:27:27,648 {\an1}-Not yet. -All right. 767 00:27:27,681 --> 00:27:30,817 {\an1}[indistinct chatter] 768 00:27:30,851 --> 00:27:33,387 {\an1}Seriously, we got to move. We have to hustle. 769 00:27:33,420 --> 00:27:35,122 {\an1}-Napoleon? -Yes, sir. 770 00:27:35,155 --> 00:27:36,690 {\an1}Everybody's taking care of the bar, 771 00:27:36,723 --> 00:27:38,592 {\an1}but nobody's sending any drinks out to the tables. 772 00:27:38,625 --> 00:27:40,160 {\an1}That's what we're waiting on now. 773 00:27:40,194 --> 00:27:41,328 {\an1}I'm trying to get the orders coming up. 774 00:27:41,361 --> 00:27:42,429 {\an1}So you go to tell the bartenders. 775 00:27:42,462 --> 00:27:44,131 {\an1}You got to--there's no excuse. 776 00:27:44,164 --> 00:27:45,599 {\an1}I want the bartenders to focus on these drinks, 777 00:27:45,632 --> 00:27:47,534 {\an1}so that they can get the tables going. 778 00:27:47,568 --> 00:27:49,102 {\an1}Regi, what you got going on there? 779 00:27:49,136 --> 00:27:50,270 {\an1}You got my mystic coming up? 780 00:27:50,304 --> 00:27:52,072 {\an1}[indistinct chatter] 781 00:27:52,105 --> 00:27:54,074 {\an1}Regi, you got to keep your stuff on the bar, brother. 782 00:27:55,075 --> 00:27:56,476 {\an1}Here's the Asian boneless wings. 783 00:27:56,510 --> 00:27:58,245 {\an1}Yes. 784 00:27:58,278 --> 00:28:00,280 {\an1}Top it off. Come on. We got to--you got to hustle. 785 00:28:00,314 --> 00:28:01,815 {\an1}There we go. 786 00:28:01,849 --> 00:28:05,719 {\an1}[indistinct chatter] 787 00:28:05,752 --> 00:28:08,355 {\an1}Twelve, six, three. 788 00:28:08,388 --> 00:28:09,656 {\an1}All right. 789 00:28:09,690 --> 00:28:11,425 {\an1}[indistinct chatter] 790 00:28:11,458 --> 00:28:12,693 {\an1}Come on, guys. 791 00:28:12,726 --> 00:28:14,294 {\an1}You can do this. Let's go. 792 00:28:14,328 --> 00:28:15,796 {\an1}[indistinct chatter] 793 00:28:15,829 --> 00:28:17,197 {\an1}Can I just get a mystic, please? 794 00:28:17,231 --> 00:28:18,198 {\an1}Uh-hmm. 795 00:28:18,232 --> 00:28:19,233 {\an1}[indistinct chatter] 796 00:28:19,266 --> 00:28:20,434 {\an1}Yeah, I love [indistinct] 797 00:28:20,467 --> 00:28:21,702 {\an1}Okay. We're down to 30 minutes. 798 00:28:22,769 --> 00:28:24,338 {\an1}All right, Nick. 799 00:28:24,371 --> 00:28:25,506 {\an1}Yeah? I need a, a quick order. 800 00:28:25,539 --> 00:28:26,573 {\an1}Fried shrimp. 801 00:28:26,607 --> 00:28:28,141 {\an1}These shrimp right here 802 00:28:28,175 --> 00:28:29,743 {\an1}and these shrimp tacos is undercooked. 803 00:28:29,776 --> 00:28:31,845 {\an1}No, no, they're, they're just not cooked as [bleep] 804 00:28:31,879 --> 00:28:33,247 {\an1}Let me fry one up. 805 00:28:33,280 --> 00:28:34,548 {\an1}Ready. 806 00:28:34,581 --> 00:28:36,283 {\an1}You know [indistinct] 807 00:28:36,316 --> 00:28:38,418 {\an1}Come on, guys. We're running the clock out there. 808 00:28:38,452 --> 00:28:40,621 {\an1}Let's get the food out. Are we close? 809 00:28:40,654 --> 00:28:42,322 {\an1}-One of our fryers went out. -Fryer went out. 810 00:28:42,356 --> 00:28:43,724 {\an1}I don't know how to get it back on. 811 00:28:51,031 --> 00:28:52,666 {\an1}Come on, guys. We're running the clock out here. 812 00:28:52,699 --> 00:28:54,434 {\an1}Let's get the food out. Are we close? 813 00:28:54,468 --> 00:28:55,802 {\an1}-One of our fryers went out. -Fryer went out. 814 00:28:55,836 --> 00:28:58,405 {\an1}I don't know how to get it back on. Sorry. 815 00:28:58,438 --> 00:28:59,806 {\an1}-Is this one still going? -Yes. 816 00:28:59,840 --> 00:29:01,642 {\an1}So what do we have yet to cook? 817 00:29:01,675 --> 00:29:03,377 {\an1}-Two order wings. -Two orders of wings. 818 00:29:03,410 --> 00:29:04,878 {\an1}Well, get them into one that's working then. 819 00:29:04,912 --> 00:29:06,113 {\an1}You have another basket there. Let's get going. 820 00:29:06,146 --> 00:29:07,414 {\an1}Come on, guys. Move this. 821 00:29:09,850 --> 00:29:11,718 {\an1}The clock is ticking. 822 00:29:11,752 --> 00:29:13,387 {\an1}Down to 24 minutes. 823 00:29:13,420 --> 00:29:15,022 {\an1}Who has gotten two drinks? 824 00:29:16,523 --> 00:29:17,758 {\an1}Who hasn't? 825 00:29:17,791 --> 00:29:21,795 {\an1}One, two, three, four, five, six. 826 00:29:21,828 --> 00:29:24,431 {\an1}Wow, we're almost there, guys. Two more to go. 827 00:29:24,464 --> 00:29:27,401 {\an1}[indistinct chatter] 828 00:29:27,434 --> 00:29:28,602 {\an1}Yeah. There we go. 829 00:29:28,635 --> 00:29:30,437 {\an1}There we go. There we go. 830 00:29:30,470 --> 00:29:32,139 {\an1}We've got about eight more drinks to serve. 831 00:29:32,172 --> 00:29:34,641 {\an1}If we do it in time, they can make it. 832 00:29:36,543 --> 00:29:37,644 {\an1}How long? 833 00:29:40,747 --> 00:29:42,416 {\an1}Nine minutes and forty--okay. 834 00:29:42,449 --> 00:29:43,817 {\an1}Now, let's say this wasn't going on tonight 835 00:29:43,851 --> 00:29:45,152 {\an1}and you went out. 836 00:29:45,185 --> 00:29:46,587 {\an1}The two of you went out for a drink. 837 00:29:46,620 --> 00:29:48,422 {\an1}Would you wait 10 minutes for a drink? 838 00:29:48,455 --> 00:29:49,890 {\an1}No, I probably would have got up and went out the bar. 839 00:29:49,923 --> 00:29:51,425 {\an1}Right. You would have given up at that point? 840 00:29:51,458 --> 00:29:52,492 {\an1}So you would have gotten frustrated? 841 00:29:52,526 --> 00:29:53,527 {\an1}-Oh, yeah. -Okay. 842 00:29:53,560 --> 00:29:55,162 {\an1}There you go. Fried shrimp. 843 00:29:55,195 --> 00:29:56,864 {\an1}-Thank you. -You're welcome. 844 00:29:56,897 --> 00:29:58,565 {\an1}Let's go, guys. We have two more drinks to go. 845 00:29:58,599 --> 00:29:59,900 {\an1}We make time. 846 00:29:59,933 --> 00:30:01,502 {\an1}Now, the issue is in the kitchen. 847 00:30:01,535 --> 00:30:02,836 {\an1}We don't have no table number on here, 848 00:30:02,870 --> 00:30:04,404 {\an1}so I don't know where this goes. 849 00:30:04,438 --> 00:30:06,807 {\an1}Table 11, I don't see it nowhere. 850 00:30:06,840 --> 00:30:08,609 {\an1}And she says she put a order in. 851 00:30:08,642 --> 00:30:10,577 {\an1}-Table 11 and 12. -11. 852 00:30:10,611 --> 00:30:12,613 {\an1}If you're sitting right here and 11 says 11 or is that 12? 853 00:30:12,646 --> 00:30:13,981 {\an1}-That's 12. -Just 12? 854 00:30:14,014 --> 00:30:15,849 {\an1}Okay. I still don't see it back here. 855 00:30:15,883 --> 00:30:16,950 {\an1}Okay. It's gonna be a little bit longer on the [indistinct] okay? 856 00:30:16,984 --> 00:30:18,719 {\an1}Who's still waiting for food? 857 00:30:18,752 --> 00:30:20,921 {\an1}-Oh. -Okay. I'm sorry about that. 858 00:30:20,954 --> 00:30:22,756 {\an1}Almost everybody. 859 00:30:22,789 --> 00:30:24,691 {\an1}Well, you guys beat the kitchen. That's the good news. 860 00:30:24,725 --> 00:30:26,693 {\an1}So the food is taking 40 minutes 861 00:30:26,727 --> 00:30:28,028 {\an1}to come out of the kitchen. 862 00:30:28,061 --> 00:30:29,129 {\an1}The drinks? We served everybody. 863 00:30:29,162 --> 00:30:30,731 {\an1}Yup. 864 00:30:30,764 --> 00:30:31,932 {\an1}So you guys did great. Really well done. 865 00:30:31,965 --> 00:30:35,102 {\an1}[applauding] 866 00:30:35,135 --> 00:30:37,104 {\an1}So, Regi, Jeremiah. 867 00:30:37,137 --> 00:30:39,006 {\an1}Right? They pulled it off. 868 00:30:39,039 --> 00:30:41,008 {\an1}The problem is, who doesn't have food? 869 00:30:41,041 --> 00:30:42,509 {\an1}-[indistinct chatter] -Bingo. 870 00:30:42,543 --> 00:30:44,878 {\an1}So the kitchen blew it tonight, 871 00:30:44,912 --> 00:30:48,015 {\an1}but you guys really stepped up, so I could shut it down. 872 00:30:48,048 --> 00:30:50,551 {\an1}But you guys look too hungry, so we're gonna let you eat. 873 00:30:50,584 --> 00:30:52,553 {\an1}But as soon as you eat, let's get out of here. 874 00:30:52,586 --> 00:30:54,855 {\an1}We got to remodel this place, okay? 875 00:30:54,888 --> 00:30:58,792 {\an1}So we pulled it off time-wise in the bar, not in the kitchen. 876 00:30:58,825 --> 00:31:01,528 {\an1}There's a lot of work to do here, procedurally. 877 00:31:01,562 --> 00:31:03,764 {\an1}The waitresses are running back and forth needlessly. 878 00:31:03,797 --> 00:31:05,599 {\an1}The bartenders don't have the right systems 879 00:31:05,632 --> 00:31:07,668 {\an1}behind the bar to function properly. 880 00:31:07,701 --> 00:31:09,603 {\an1}The kitchen is a complete disaster. 881 00:31:09,636 --> 00:31:12,039 {\an1}And candidly, Napoleon tried tonight, 882 00:31:12,072 --> 00:31:14,842 {\an1}but he really didn't accelerate the process much. 883 00:31:14,875 --> 00:31:18,579 {\an1}I have to make him effectual after we fix all these things. 884 00:31:27,254 --> 00:31:28,922 {\an1}What's up? 885 00:31:28,956 --> 00:31:30,824 {\an1}Coming out of stress test last night, 886 00:31:30,858 --> 00:31:32,926 {\an1}it's very important that we get these bartenders on speed. 887 00:31:32,960 --> 00:31:34,528 {\an1}We get these bartenders on communication. 888 00:31:34,561 --> 00:31:36,930 {\an1}Just overall learning these cocktails. 889 00:31:36,964 --> 00:31:38,098 {\an1}Crazy night last night, yeah? 890 00:31:38,131 --> 00:31:39,733 {\an1}-Yeah. -You guys hustle. 891 00:31:39,766 --> 00:31:40,901 {\an1}You got the heart, everyone. 892 00:31:40,934 --> 00:31:42,102 {\an1}So I'm not worried about that. 893 00:31:42,135 --> 00:31:43,136 {\an1}I'm just worried about dialing in. 894 00:31:43,170 --> 00:31:45,005 {\an1}So you guys are great. 895 00:31:45,038 --> 00:31:47,107 {\an1}Okay. So we're gonna start off with the berry boss, okay? 896 00:31:47,140 --> 00:31:48,542 {\an1}Okay. 897 00:31:48,575 --> 00:31:51,712 {\an1}So we're gonna have three fourths of an ounce of aloe water. 898 00:31:51,745 --> 00:31:53,747 {\an1}Three fourths of an ounce of pomegranate juice. 899 00:31:53,780 --> 00:31:56,450 {\an1}Three fourths of raspberry, and then two ounces of cognac. 900 00:31:57,985 --> 00:31:59,586 {\an1}All right. 901 00:32:01,955 --> 00:32:04,825 {\an1}And then, blood orange on top. 902 00:32:04,858 --> 00:32:06,927 {\an1}That, ladies and gentlemen, is berry boss. 903 00:32:10,631 --> 00:32:11,798 {\an1}-It's good. -Ladies, you could sell that. 904 00:32:11,832 --> 00:32:13,233 {\an1}That's good. 905 00:32:13,267 --> 00:32:14,568 {\an1}-Napoleon, what do you feel? -I like it. 906 00:32:14,601 --> 00:32:15,669 {\an1}-Yeah? -Yeah. 907 00:32:15,702 --> 00:32:16,904 {\an1}-J? -I like it. 908 00:32:16,937 --> 00:32:17,971 {\an1}-You can sell that? -Uh-hmm. 909 00:32:18,005 --> 00:32:19,106 {\an1}-Regi? -All right. 910 00:32:19,139 --> 00:32:20,707 {\an1}So we have a lot of work to do. 911 00:32:20,741 --> 00:32:21,708 {\an1}I believe in you guys, you believe in me. 912 00:32:21,742 --> 00:32:22,943 {\an1}Let's do it. 913 00:32:22,976 --> 00:32:24,111 {\an1}All right. 914 00:32:24,144 --> 00:32:25,145 {\an1}-Let's go. -Let's do it. 915 00:32:25,179 --> 00:32:28,248 {\an1}[dramatic music] 916 00:32:28,282 --> 00:32:30,951 {\an1}Last night, I saw Napoleon working hard. 917 00:32:30,984 --> 00:32:34,087 {\an1}But I don't know if his passion has been fully reignited. 918 00:32:34,121 --> 00:32:36,823 {\an1}So I'm gonna sit down and talk to him one on one 919 00:32:36,857 --> 00:32:38,692 {\an1}to drive home the fact 920 00:32:38,725 --> 00:32:40,694 {\an1}that in order to successfully run this business, 921 00:32:40,727 --> 00:32:42,829 {\an1}his connection with his customers 922 00:32:42,863 --> 00:32:44,998 {\an1}has to be his top priority. 923 00:32:45,032 --> 00:32:46,934 {\an1}What did you learn last night? 924 00:32:46,967 --> 00:32:49,169 {\an1}I learned that it's, it's a lot of work in, 925 00:32:49,203 --> 00:32:51,805 {\an1}you know, really leading and guiding the bar. 926 00:32:51,839 --> 00:32:53,907 {\an1}-It really is. -You worked hard last night. 927 00:32:53,941 --> 00:32:55,809 {\an1}I wanna teach you to work a little smarter. 928 00:32:55,843 --> 00:32:57,611 {\an1}Okay. 929 00:32:57,644 --> 00:32:59,079 {\an1}These next few weeks are gonna be everything to you. 930 00:32:59,112 --> 00:33:00,714 {\an1}Uh-hmm. 931 00:33:00,747 --> 00:33:02,616 {\an1}Do we have that fire in your belly? 932 00:33:02,649 --> 00:33:04,218 {\an1}Because you got to work your butt off these next few days. 933 00:33:04,251 --> 00:33:05,886 {\an1}I do. I do. 934 00:33:05,919 --> 00:33:08,355 {\an1}You know, it's interesting, as an engineer, 935 00:33:08,388 --> 00:33:10,791 {\an1}there are certain design approaches 936 00:33:10,824 --> 00:33:12,826 {\an1}-that are used all the time. -Uh-hmm. 937 00:33:12,860 --> 00:33:14,895 {\an1}Right? We don't have to reinvent the wheel. 938 00:33:14,928 --> 00:33:15,996 {\an1}-Right. -Right? 939 00:33:16,029 --> 00:33:17,064 {\an1}Same thing in a bar business. 940 00:33:17,097 --> 00:33:18,365 {\an1}You tried to reinvent the wheel. 941 00:33:18,398 --> 00:33:20,367 {\an1}With the tablet and take the card, 942 00:33:20,400 --> 00:33:21,869 {\an1}and do the tabs, and run payment. 943 00:33:21,902 --> 00:33:24,004 {\an1}-Right. -Don't. 944 00:33:24,037 --> 00:33:26,006 {\an1}Make it customer-friendly. 945 00:33:26,039 --> 00:33:27,774 {\an1}-Okay. -Not Napoleon-friendly. 946 00:33:27,808 --> 00:33:29,243 {\an1}-Right. -You with me? 947 00:33:29,276 --> 00:33:30,911 {\an1}-Yes. -Hospitality. 948 00:33:30,944 --> 00:33:32,613 {\an1}That's where you were lacking. 949 00:33:32,646 --> 00:33:34,014 {\an1}I lost that along the way, 950 00:33:34,047 --> 00:33:35,682 {\an1}I guess because I get so bogged down 951 00:33:35,716 --> 00:33:37,084 {\an1}with where I was with the bar 952 00:33:37,117 --> 00:33:38,919 {\an1}and financially and everything. 953 00:33:38,952 --> 00:33:40,287 {\an1}The next few weeks, 954 00:33:40,320 --> 00:33:41,788 {\an1}try to put the debt out of your mind. 955 00:33:41,822 --> 00:33:43,590 {\an1}-Okay. -Focus on your customers. 956 00:33:43,624 --> 00:33:45,058 {\an1}-Okay. -Focus on your employees. 957 00:33:45,092 --> 00:33:46,293 {\an1}That's your ticket out, isn't it? 958 00:33:46,326 --> 00:33:47,794 {\an1}Yeah, it is. 959 00:33:47,828 --> 00:33:48,962 {\an1}So work this baby tomorrow night. 960 00:33:48,996 --> 00:33:50,697 {\an1}-Okay, buddy? -Yes, sir. 961 00:33:50,731 --> 00:33:51,832 {\an1}All right, buddy. Let me go back to work, okay? 962 00:33:51,865 --> 00:33:53,667 {\an1}All right. Thanks. 963 00:33:53,700 --> 00:33:55,035 {\an1}Looking back at my system that I had in place, 964 00:33:55,068 --> 00:33:57,037 {\an1}I really set myself up for failure. 965 00:33:57,070 --> 00:34:00,140 {\an1}When Jon spoke about connecting, it makes sense. 966 00:34:00,174 --> 00:34:01,975 {\an1}I'm gonna shake hands with people tomorrow. 967 00:34:02,009 --> 00:34:04,144 {\an1}I may dance. I can't dance, but I may dance. 968 00:34:04,178 --> 00:34:05,646 {\an1}[laughs] 969 00:34:05,679 --> 00:34:07,214 {\an1}But I'm gonna do a lot of smiling. 970 00:34:07,247 --> 00:34:08,849 {\an1}You're gonna see a guy that's more focused, 971 00:34:08,882 --> 00:34:10,918 {\an1}that's ready to connect with my customers. 972 00:34:10,951 --> 00:34:12,652 {\an1}I just want everything that I can to make them comfortable 973 00:34:12,686 --> 00:34:15,022 {\an1}and convenience them while they're there. 974 00:34:16,255 --> 00:34:18,891 {\an1}[dramatic music] 975 00:34:29,002 --> 00:34:32,239 {\an1}[upbeat music] 976 00:34:32,272 --> 00:34:34,274 {\an1}[cheering] 977 00:34:34,308 --> 00:34:37,210 {\an1}[applauding] 978 00:34:37,244 --> 00:34:38,946 {\an1}Pretty intense week, huh, Napoleon? 979 00:34:38,978 --> 00:34:40,313 {\an1}Yeah, it has been. 980 00:34:40,347 --> 00:34:42,114 {\an1}Yeah. It had started pretty heavy, huh? 981 00:34:42,149 --> 00:34:43,417 {\an1}-It was different? -It was--it was a little hard. 982 00:34:43,449 --> 00:34:44,751 {\an1}It was a--it was a little bit more intense 983 00:34:44,784 --> 00:34:45,752 {\an1}than I thought it was gonna be. 984 00:34:45,786 --> 00:34:46,887 {\an1}-Yeah. -Yeah. 985 00:34:46,920 --> 00:34:48,288 {\an1}What were your biggest lessons? 986 00:34:48,322 --> 00:34:51,891 {\an1}To focus on having the right structure, 987 00:34:51,925 --> 00:34:54,094 {\an1}having the right functions in place. 988 00:34:54,127 --> 00:34:55,862 {\an1}What'd you learn about your team? 989 00:34:55,896 --> 00:34:57,264 {\an1}I learned my team is pretty strong 990 00:34:57,297 --> 00:34:58,999 {\an1}and they're very supportive. 991 00:34:59,032 --> 00:35:00,801 {\an1}-Yeah, they love you. -Yeah, they love me. 992 00:35:00,834 --> 00:35:02,302 {\an1}-And they love each other. -Yeah, definitely. 993 00:35:02,336 --> 00:35:04,438 {\an1}So look what happened with a little training. 994 00:35:04,471 --> 00:35:06,039 {\an1}Yeah. 995 00:35:06,073 --> 00:35:07,441 {\an1}How everybody came to life, got excited. 996 00:35:07,474 --> 00:35:08,909 {\an1}There's a new energy, isn't there? 997 00:35:08,942 --> 00:35:10,744 {\an1}-Yup. -Yeah. 998 00:35:10,777 --> 00:35:11,845 {\an1}I bet you guys are tighter than you've ever been, too, 999 00:35:11,879 --> 00:35:12,880 {\an1}-after that? -Yeah. 1000 00:35:12,913 --> 00:35:14,314 {\an1}Which is hard to say, 1001 00:35:14,348 --> 00:35:15,349 {\an1}because you were pretty tight when we started. 1002 00:35:15,382 --> 00:35:16,884 {\an1}Right. 1003 00:35:16,917 --> 00:35:18,218 {\an1}-You guys ready to see it? -Yeah. 1004 00:35:18,252 --> 00:35:19,820 {\an1}-You sure? -Yes. 1005 00:35:19,853 --> 00:35:20,988 {\an1}-You guys ready? -Yeah. 1006 00:35:21,021 --> 00:35:22,089 {\an1}All right, here we go. 1007 00:35:22,122 --> 00:35:23,190 {\an1}One, 1008 00:35:24,191 --> 00:35:25,225 {\an1}two, 1009 00:35:25,259 --> 00:35:27,160 {\an1}three. 1010 00:35:27,194 --> 00:35:28,295 {\an1}-[cheers] -Oh, shit. 1011 00:35:28,328 --> 00:35:34,401 {\an1}Oh, my [bleep] God. 1012 00:35:36,303 --> 00:35:37,471 {\an1}-You sure? -Yes. 1013 00:35:37,504 --> 00:35:39,339 {\an1}-You guys ready? -all: Yeah. 1014 00:35:39,373 --> 00:35:40,374 {\an1}All right, here we go. 1015 00:35:40,407 --> 00:35:41,775 {\an1}One, 1016 00:35:41,808 --> 00:35:43,544 {\an1}two, 1017 00:35:43,577 --> 00:35:44,678 {\an1}three. 1018 00:35:44,711 --> 00:35:46,280 {\an1}[cheering] 1019 00:35:46,313 --> 00:35:49,483 {\an1}-Oh, shit. -[applauding] 1020 00:35:49,516 --> 00:35:50,851 {\an1}-Yes. -[indistinct] yeah. 1021 00:35:52,319 --> 00:35:54,021 {\an1}-Wow. -Rio. 1022 00:35:54,054 --> 00:35:55,756 {\an1}-Man, look at this. -Party town, isn't it? 1023 00:35:55,789 --> 00:35:57,024 {\an1}-Yes. -It is. 1024 00:35:57,057 --> 00:35:58,659 {\an1}-Diversified as hell, isn't it? -Yeah. 1025 00:35:58,692 --> 00:36:01,361 {\an1}Anybody can have a great time in Rio. 1026 00:36:01,395 --> 00:36:02,963 {\an1}-Right. -But when I say Rio, 1027 00:36:02,996 --> 00:36:05,599 {\an1}you can picture something, Jeremiah, can't you? 1028 00:36:05,632 --> 00:36:07,901 {\an1}You start to visualize things, right, Reg? 1029 00:36:07,935 --> 00:36:11,371 {\an1}So now, you have a brand that starts you over again. 1030 00:36:11,405 --> 00:36:14,842 {\an1}But the inside has to connect to this brand. 1031 00:36:14,875 --> 00:36:16,443 {\an1}-Definitely. -Definitely. 1032 00:36:16,476 --> 00:36:17,978 {\an1}-So, you guys ready? -Yeah. 1033 00:36:18,011 --> 00:36:19,746 {\an1}All right, go ahead. 1034 00:36:19,780 --> 00:36:21,448 {\an1}[indistinct chatter] 1035 00:36:21,481 --> 00:36:23,951 {\an1}Oh, my God. 1036 00:36:25,419 --> 00:36:27,087 {\an1}Oh, my God. 1037 00:36:27,120 --> 00:36:29,857 {\an1}[indistinct chatter] 1038 00:36:34,795 --> 00:36:36,697 {\an1}-Oh. -Wow. 1039 00:36:36,730 --> 00:36:39,032 {\an1}-Oh my God. -Oh, damn. 1040 00:36:39,066 --> 00:36:40,868 {\an1}Holy wow. 1041 00:36:40,901 --> 00:36:41,935 {\an1}This goes hard. 1042 00:36:41,969 --> 00:36:43,337 {\an1}Like oh man. 1043 00:36:43,370 --> 00:36:44,471 {\an1}Wow. 1044 00:36:44,505 --> 00:36:45,672 {\an1}It's nice. 1045 00:36:45,706 --> 00:36:47,975 {\an1}I walked in and it was like 360 who? 1046 00:36:48,008 --> 00:36:49,409 {\an1}360 what? 1047 00:36:49,443 --> 00:36:51,645 {\an1}No, baby. We in Rio, okay? 1048 00:36:51,678 --> 00:36:53,313 {\an1}I'm, I'm--I can't even-- 1049 00:36:53,347 --> 00:36:54,815 {\an1}I don't even have the words for it. 1050 00:36:54,848 --> 00:36:56,550 {\an1}I--I am so happy with this change. 1051 00:36:56,583 --> 00:36:57,684 {\an1}-They spoiled us. -Yes. 1052 00:36:57,718 --> 00:36:58,819 {\an1}Oh. 1053 00:36:58,852 --> 00:37:00,921 {\an1}[indistinct chatter] 1054 00:37:00,954 --> 00:37:02,389 {\an1}You guys like it? 1055 00:37:02,422 --> 00:37:03,690 {\an1}-Yes, love it. -I love it. 1056 00:37:03,724 --> 00:37:04,791 {\an1}Thank you. 1057 00:37:04,825 --> 00:37:06,159 {\an1}When the lights come down, 1058 00:37:06,193 --> 00:37:08,161 {\an1}this takes on a whole new dynamic, 1059 00:37:08,195 --> 00:37:09,696 {\an1}so there's a lot more to show you, guys. 1060 00:37:09,730 --> 00:37:11,698 {\an1}Come on over to the bar. Grab a seat. 1061 00:37:11,732 --> 00:37:14,401 {\an1}I didn't know what to expect, but I never imagined this. 1062 00:37:14,434 --> 00:37:17,037 {\an1}So it--it exceeded my wildest dreams. 1063 00:37:17,070 --> 00:37:18,705 {\an1}-That's nice on the boogie. -Very nice. 1064 00:37:18,739 --> 00:37:21,041 {\an1}Now, you didn't have those bar seats before. 1065 00:37:21,074 --> 00:37:22,643 {\an1}-No. -No. 1066 00:37:22,676 --> 00:37:24,011 {\an1}So for the first time, you guys can build 1067 00:37:24,044 --> 00:37:25,045 {\an1}a relationship with people at the bar. 1068 00:37:25,078 --> 00:37:26,146 {\an1}Who is that? 1069 00:37:26,180 --> 00:37:28,515 {\an1}This is a PathSpot. 1070 00:37:28,549 --> 00:37:32,920 {\an1}This PathSpot scans your hand of any bacteria or viral matter. 1071 00:37:32,953 --> 00:37:35,589 {\an1}Then, I got you guys a SkyTab system, 1072 00:37:35,622 --> 00:37:37,024 {\an1}best POS system out there. 1073 00:37:37,057 --> 00:37:40,561 {\an1}I got you one, two, three. 1074 00:37:40,594 --> 00:37:43,597 {\an1}And I got you SkyTabs, 1075 00:37:43,630 --> 00:37:46,934 {\an1}so running back and forth to the table no more. 1076 00:37:46,967 --> 00:37:48,669 {\an1}Then I got barproducts.com 1077 00:37:48,702 --> 00:37:50,704 {\an1}to set you guys up with everything, 1078 00:37:50,737 --> 00:37:52,472 {\an1}glassware, mixing supplies, 1079 00:37:52,506 --> 00:37:54,842 {\an1}everything you could possibly need behind the bar. 1080 00:37:54,875 --> 00:37:56,910 {\an1}Then I got Manitowoc 1081 00:37:56,944 --> 00:37:58,512 {\an1}to give you a brand new ice machine. 1082 00:37:58,545 --> 00:38:00,814 {\an1}-Oh, my God. -Remember the first one? 1083 00:38:00,848 --> 00:38:02,516 {\an1}-[laughter] -Yes. 1084 00:38:02,549 --> 00:38:04,585 {\an1}Okay, so keep this baby clean. You with me? 1085 00:38:04,618 --> 00:38:07,020 {\an1}Then I got Denver Equipment in Charlotte 1086 00:38:07,054 --> 00:38:08,789 {\an1}to give you the low boil refrigerators 1087 00:38:08,822 --> 00:38:11,024 {\an1}you need in the kitchen to get the kitchen set up. 1088 00:38:11,058 --> 00:38:13,961 {\an1}Then, I also got Partender. 1089 00:38:13,994 --> 00:38:16,463 {\an1}Remember those numbers I showed you? 1090 00:38:16,496 --> 00:38:18,932 {\an1}So I got you free subscription. 1091 00:38:18,966 --> 00:38:21,435 {\an1}So you can do inventory anytime you want. 1092 00:38:21,468 --> 00:38:22,903 {\an1}This is one of my favorite things. 1093 00:38:22,936 --> 00:38:24,771 {\an1}I got you an orange door entertainment system 1094 00:38:24,805 --> 00:38:25,973 {\an1}and a DJ booth. 1095 00:38:27,174 --> 00:38:28,976 {\an1}It's a computerized DJ. 1096 00:38:29,009 --> 00:38:30,611 {\an1}Now, when you don't have a DJ here, 1097 00:38:30,644 --> 00:38:32,546 {\an1}you can have a custom music program. 1098 00:38:32,579 --> 00:38:36,016 {\an1}Then, I got Club Cannon CO2, 1099 00:38:36,049 --> 00:38:38,452 {\an1}a two cannon CO2 system. 1100 00:38:38,485 --> 00:38:40,153 {\an1}[machine blows] 1101 00:38:40,187 --> 00:38:41,588 {\an1}Wow. 1102 00:38:41,622 --> 00:38:43,156 {\an1}That'll wake you up, huh? 1103 00:38:43,190 --> 00:38:45,092 {\an1}I think Regi almost had a heart attack over here. 1104 00:38:45,125 --> 00:38:46,793 {\an1}[laughs] 1105 00:38:46,827 --> 00:38:48,595 {\an1}-How you feeling Napoleon? -I'm overwhelmed. 1106 00:38:48,629 --> 00:38:49,596 {\an1}-I love it. -You love it? 1107 00:38:49,630 --> 00:38:50,764 {\an1}Yes. 1108 00:38:50,797 --> 00:38:52,065 {\an1}All right. I believe in all of you. 1109 00:38:52,099 --> 00:38:53,200 {\an1}So let's do this tonight. 1110 00:38:53,233 --> 00:38:54,768 {\an1}Let's make him proud, okay? 1111 00:38:54,801 --> 00:38:55,903 {\an1}-Let's do it. -Okay. 1112 00:38:56,870 --> 00:38:58,438 {\an1}Hi, guys. 1113 00:38:58,472 --> 00:38:59,907 {\an1}Come on in. We're open. 1114 00:38:59,940 --> 00:39:03,210 {\an1}[cheers and applause] 1115 00:39:03,243 --> 00:39:06,580 {\an1}[upbeat music] 1116 00:39:13,854 --> 00:39:15,722 {\an1}Cheers. So it's gonna have all of these. 1117 00:39:15,756 --> 00:39:16,924 {\an1}-Yeah. -Mixed together. 1118 00:39:16,957 --> 00:39:18,258 {\an1}You wanna do the sampler tower? 1119 00:39:18,292 --> 00:39:20,627 {\an1}[indistinct] 1120 00:39:22,563 --> 00:39:25,132 {\an1}Oh, no. We're in the weeds, we got two tickets. 1121 00:39:28,735 --> 00:39:31,004 {\an1}[upbeat music] 1122 00:39:31,038 --> 00:39:33,907 {\an1}I just wanna come up here today [indistinct] and sit at least. 1123 00:39:33,941 --> 00:39:35,642 {\an1}You need to talk to people. 1124 00:39:35,676 --> 00:39:36,710 {\an1}Interact with people, makes the job much better. 1125 00:39:36,743 --> 00:39:37,778 {\an1}And keep them drinking. 1126 00:39:38,745 --> 00:39:40,547 {\an1}So that's going to table 20. 1127 00:39:40,581 --> 00:39:43,016 {\an1}-Table 20. -Yup. 1128 00:39:43,050 --> 00:39:45,085 {\an1}Two tickets. 1129 00:39:45,118 --> 00:39:47,621 {\an1}Serve the whole room, guys, in 20 minutes. 1130 00:39:47,654 --> 00:39:48,622 {\an1}-Everything. -Yeah. 1131 00:39:48,655 --> 00:39:49,923 {\an1}Unbelievable. 1132 00:39:49,957 --> 00:39:51,058 {\an1}I got to tell you, it's a great turnaround. 1133 00:39:51,091 --> 00:39:53,060 {\an1}When you see a mess 1134 00:39:53,093 --> 00:39:55,796 {\an1}that you turn into something that's organized, efficient, 1135 00:39:55,829 --> 00:39:58,265 {\an1}a cook who's smiling, putting out great food, 1136 00:39:58,298 --> 00:40:00,200 {\an1}that's the great feeling 1137 00:40:00,234 --> 00:40:02,469 {\an1}when the employee believes in what he's doing, that happens. 1138 00:40:05,172 --> 00:40:07,007 {\an1}I got to say I'm really proud of this team. 1139 00:40:07,040 --> 00:40:08,775 {\an1}Three days ago, this was a nightmare. 1140 00:40:08,809 --> 00:40:10,677 {\an1}We couldn't get through stress test. 1141 00:40:10,711 --> 00:40:12,246 {\an1}Kitchen didn't work. There was no setup. 1142 00:40:12,279 --> 00:40:14,615 {\an1}Tonight, food came out quickly. 1143 00:40:14,648 --> 00:40:16,683 {\an1}Looks great. Presentations are great. 1144 00:40:16,717 --> 00:40:18,252 {\an1}We got rid of those cardboard boxes. 1145 00:40:18,285 --> 00:40:21,188 {\an1}And the two bartenders served the entire room. 1146 00:40:21,221 --> 00:40:22,956 {\an1}-Heck of a week, huh? -Yeah. 1147 00:40:22,990 --> 00:40:24,658 {\an1}-Look at your beautiful bar. -Yes. 1148 00:40:24,691 --> 00:40:25,993 {\an1}-And then look at your food. -I love it. 1149 00:40:26,026 --> 00:40:27,561 {\an1}You presentations. 1150 00:40:27,594 --> 00:40:28,862 {\an1}I love it, Jon. 1151 00:40:28,896 --> 00:40:30,297 {\an1}Did I set you up for success? 1152 00:40:30,330 --> 00:40:31,798 {\an1}You did. Yeah, you did. 1153 00:40:31,832 --> 00:40:32,799 {\an1}You're a good guy. You deserve this, buddy. 1154 00:40:32,833 --> 00:40:33,800 {\an1}Thank you. 1155 00:40:33,834 --> 00:40:34,801 {\an1}All right. Now, it's up to you. 1156 00:40:34,835 --> 00:40:37,738 {\an1}Yup. Thank you. 1157 00:40:37,771 --> 00:40:38,939 {\an1}Thank you. 1158 00:40:38,972 --> 00:40:40,507 {\an1}Yeah. You're welcome, buddy. 1159 00:40:40,541 --> 00:40:41,975 {\an1}Thank you. 1160 00:40:42,009 --> 00:40:44,611 {\an1}Take care. Bye, everybody. 1161 00:40:54,922 --> 00:40:57,958 {\an1}[upbeat music] 1162 00:41:05,065 --> 00:41:07,067 {\an1}Promotional consideration provided by 1163 00:41:07,100 --> 00:41:09,069 {\an1}Partender, PathSpot, SkyTab POS, 1164 00:41:09,102 --> 00:41:11,004 {\an1}Lowery Brothers Plumbing, Bar Products, The Degenerate. 1165 00:41:11,038 --> 00:41:12,840 {\an1}Manitowoc, The Ice Trade, Denver Equipment Company, 1166 00:41:12,873 --> 00:41:15,943 {\an1}Orange Door, Club Cannon, One Stone, and ESRI.