1 00:00:01,468 --> 00:00:04,271 {\an1}I play pool pretty often. 2 00:00:04,304 --> 00:00:06,006 {\an1}It might be a Friday night or a Saturday night, 3 00:00:06,039 --> 00:00:07,875 {\an1}you know, just playing pool all night long. 4 00:00:07,908 --> 00:00:08,976 {\an1}[grunts] 5 00:00:09,009 --> 00:00:10,511 {\an1}I even joined a league 6 00:00:10,544 --> 00:00:12,045 {\an1}with some guys here and just to, 7 00:00:12,079 --> 00:00:14,681 {\an1}you know, show them I, I am the same as them. 8 00:00:16,049 --> 00:00:18,519 {\an1}Oh, come on. 9 00:00:18,552 --> 00:00:21,355 {\an1}narrator: For over 30 years, Jon Taffer has traveled 10 00:00:21,388 --> 00:00:25,859 {\an1}the country, saving hundreds of bars from failure and ruin. 11 00:00:25,893 --> 00:00:28,762 {\an1}The past few years have been harder on our country 12 00:00:28,795 --> 00:00:30,931 {\an1}than I've ever seen before. 13 00:00:30,964 --> 00:00:33,867 {\an1}But now, in a post-pandemic world, 14 00:00:33,901 --> 00:00:36,737 {\an1}restaurants and bars are seeing a massive surge in business. 15 00:00:38,872 --> 00:00:42,776 {\an1}And a customer base that has a much higher expectation 16 00:00:42,809 --> 00:00:44,678 {\an1}for quality food and drinks. 17 00:00:44,711 --> 00:00:45,946 {\an1}Not a huge fan of this. 18 00:00:45,979 --> 00:00:48,348 {\an1}So I'm on a mission to save bars 19 00:00:48,382 --> 00:00:50,350 {\an1}that have been struggling to keep up with 20 00:00:50,384 --> 00:00:52,286 {\an1}the new landscape of our industry. 21 00:00:53,854 --> 00:00:56,023 {\an1}narrator: So now, Jon is back out on the road 22 00:00:56,056 --> 00:00:58,592 {\an1}and heading to Castle Rock, Colorado 23 00:00:58,625 --> 00:01:01,361 {\an1}to rescue Colorado Cork & Keg. 24 00:01:01,395 --> 00:01:03,497 {\an1}This is a new era for our country, 25 00:01:03,530 --> 00:01:05,498 {\an1}so we need to raise the bar 26 00:01:05,532 --> 00:01:07,301 {\an1}and rise to these challenges. 27 00:01:09,036 --> 00:01:11,038 {\an1}narrator: In 2021, 28 00:01:11,071 --> 00:01:13,539 {\an1}Ed and Valerie Komperda purchased 29 00:01:13,574 --> 00:01:17,544 {\an1}Colorado Cork & Keg in Castle Rock, Colorado. 30 00:01:17,578 --> 00:01:20,047 {\an1}I've always had a dream of owning a bar. 31 00:01:20,080 --> 00:01:22,082 {\an1}I've been in the corporate world all my life 32 00:01:22,115 --> 00:01:24,351 {\an1}and I was tired of being stuck 33 00:01:24,384 --> 00:01:27,688 {\an1}in an office all day, working on the computer. 34 00:01:27,721 --> 00:01:30,357 {\an1}I was really nervous when he approached me 35 00:01:30,390 --> 00:01:31,825 {\an1}with the idea. 36 00:01:31,859 --> 00:01:33,926 {\an1}I wasn't sure about owning our own business. 37 00:01:33,961 --> 00:01:36,029 {\an1}I was a little apprehensive 38 00:01:36,063 --> 00:01:38,966 {\an1}and just a little scared about what that could mean. 39 00:01:38,999 --> 00:01:42,970 {\an1}Ed and I are not super risk takers 40 00:01:43,003 --> 00:01:45,472 {\an1}and it all happened pretty fast. 41 00:01:45,506 --> 00:01:47,374 {\an1}narrator: Determined to make a change, 42 00:01:47,407 --> 00:01:50,477 {\an1}Ed packed up his life and moved his family to Colorado. 43 00:01:50,511 --> 00:01:52,378 {\an1}We love Colorado. 44 00:01:52,412 --> 00:01:53,881 {\an1}We found this is our, like, happy place when we vacation. 45 00:01:53,914 --> 00:01:55,983 {\an1}We love the mountains, we love the outdoor activities. 46 00:01:56,015 --> 00:01:58,952 {\an1}And we wanted to give that to our kids as well. 47 00:01:58,985 --> 00:02:01,622 {\an1}We just wanted to share an adventure with them. 48 00:02:01,655 --> 00:02:03,524 {\an1}You know, we had some savings that we brought here 49 00:02:03,557 --> 00:02:05,025 {\an1}and we're looking at businesses. 50 00:02:05,058 --> 00:02:06,827 {\an1}And then this opportunity came up. 51 00:02:06,860 --> 00:02:08,762 {\an1}I spent the 60K from my savings account 52 00:02:08,794 --> 00:02:10,197 {\an1}and put it in to this bar. 53 00:02:10,229 --> 00:02:11,932 {\an1}narrator: After taking a huge risk 54 00:02:11,965 --> 00:02:13,834 {\an1}moving across the country, 55 00:02:13,867 --> 00:02:16,570 {\an1}the couple quickly realized that owning a bar 56 00:02:16,603 --> 00:02:18,539 {\an1}was not all it's cracked up to be. 57 00:02:18,572 --> 00:02:21,875 {\an1}I do not have any restaurant or bar experience. 58 00:02:21,909 --> 00:02:23,644 {\an1}I haven't had formal training. 59 00:02:23,677 --> 00:02:25,012 {\an1}It's been mostly on the job trainings. 60 00:02:25,045 --> 00:02:27,114 {\an1}Just a touch of the pear. 61 00:02:27,147 --> 00:02:29,716 {\an1}Valerie and I have two sons living with us, 62 00:02:29,750 --> 00:02:32,085 {\an1}and the time with them has been lacking 63 00:02:32,119 --> 00:02:33,887 {\an1}ever since we've owned the bar. 64 00:02:33,921 --> 00:02:36,590 {\an1}Since we have to put in a lot of hours here. 65 00:02:36,623 --> 00:02:39,860 {\an1}Financially, we've used up nearly all of our savings. 66 00:02:39,893 --> 00:02:42,663 {\an1}We aren't able to provide them with all the things 67 00:02:42,696 --> 00:02:44,464 {\an1}that they used to be provided with. 68 00:02:44,498 --> 00:02:46,066 {\an1}You know, Friday nights and Saturday nights, 69 00:02:46,099 --> 00:02:47,935 {\an1}we're here till 3:00, you know, 70 00:02:47,968 --> 00:02:49,503 {\an1}they're asleep when we get home. 71 00:02:49,536 --> 00:02:50,737 {\an1}narrator: Despite them spending 72 00:02:50,771 --> 00:02:52,573 {\an1}all their time at the bar, 73 00:02:52,606 --> 00:02:57,110 {\an1}the only thing improving is its pool game. 74 00:02:57,144 --> 00:03:00,781 {\an1}So the biggest difference in owning a bar is 75 00:03:00,814 --> 00:03:02,649 {\an1}I get to interact with the people that I, 76 00:03:02,683 --> 00:03:04,184 {\an1}I enjoy being around. 77 00:03:06,220 --> 00:03:07,988 {\an1}Because I do have drinks with the customers, 78 00:03:08,021 --> 00:03:10,624 {\an1}a lot of times they wanna buy me shots. 79 00:03:10,657 --> 00:03:13,594 {\an1}I think Ed in particular doesn't really know 80 00:03:13,627 --> 00:03:15,596 {\an1}what he's doing behind the bars. 81 00:03:15,629 --> 00:03:18,665 {\an1}He is a little bit unorganized with just the bar side. 82 00:03:18,699 --> 00:03:21,702 {\an1}There's a lot more gratification being out there, 83 00:03:21,735 --> 00:03:23,570 {\an1}making people happy, 84 00:03:23,603 --> 00:03:25,739 {\an1}listening to, you know, what they would like to see. 85 00:03:25,772 --> 00:03:27,641 {\an1}And when you're able to provide that, you know, 86 00:03:27,674 --> 00:03:29,109 {\an1}and they get happy from that, 87 00:03:29,142 --> 00:03:30,911 {\an1}it's a really cool thing. 88 00:03:30,944 --> 00:03:33,579 {\an1}All right. I've got a card from you, thank you, hon. 89 00:03:33,614 --> 00:03:35,916 {\an1}narrator: With more than $30,000 in debt 90 00:03:35,949 --> 00:03:38,185 {\an1}and nothing to show for the risk they took, 91 00:03:38,218 --> 00:03:40,187 {\an1}the bar is doomed to close 92 00:03:40,220 --> 00:03:42,189 {\an1}less than one year from its opening. 93 00:03:42,222 --> 00:03:44,224 {\an1}We are struggling financially. 94 00:03:44,258 --> 00:03:48,529 {\an1}We are losing still $4,000 per month. 95 00:03:48,562 --> 00:03:50,130 {\an1}I estimate within three months 96 00:03:50,163 --> 00:03:53,534 {\an1}that we will have to close doors if nothing changes. 97 00:03:53,567 --> 00:03:55,102 {\an1}You know, it does put a strain on the family 98 00:03:55,135 --> 00:03:57,171 {\an1}because we're constantly here. 99 00:03:57,204 --> 00:03:59,106 {\an1}They're my main priority. 100 00:03:59,139 --> 00:04:03,010 {\an1}So their happiness, like, that's all that matters to me. 101 00:04:03,043 --> 00:04:05,646 {\an1}narrator: So Ed and Valerie have made the decision 102 00:04:05,679 --> 00:04:08,048 {\an1}to pull back the doors, bust open the books, 103 00:04:08,081 --> 00:04:11,718 {\an1}and make a call for help to Bar Rescue. 104 00:04:11,752 --> 00:04:12,819 {\an1}We're failing. 105 00:04:15,189 --> 00:04:16,290 {\an1}Something needs to change. 106 00:04:36,743 --> 00:04:38,712 {\an1}- Good to see you, buddy. - Good to see you, too. 107 00:04:38,745 --> 00:04:41,615 {\an1}narrator: For the kitchen, Jon brings in Vic Vegas, 108 00:04:41,648 --> 00:04:45,052 {\an1}an executive chef with over 25 years' experience. 109 00:04:45,085 --> 00:04:47,621 {\an1}Vic has worked with major food distributors 110 00:04:47,654 --> 00:04:52,159 {\an1}while also owning and operating his own successful restaurant. 111 00:04:52,192 --> 00:04:53,627 {\an1}So here we are. We're just outside 112 00:04:53,659 --> 00:04:56,163 {\an1}of Denver in Castle Rock, Colorado, 113 00:04:56,196 --> 00:04:57,898 {\an1}and we're here looking at this bar 114 00:04:57,931 --> 00:05:01,802 {\an1}called Colorado Cork & Keg. 115 00:05:01,835 --> 00:05:04,304 {\an1}Colorado is one letter, Cork is over here, 116 00:05:04,338 --> 00:05:06,206 {\an1}Keg is like a half a mile away 117 00:05:06,240 --> 00:05:08,008 {\an1}with a little "&" mark in the middle. 118 00:05:08,041 --> 00:05:09,309 {\an1}That's one reason why I saw it, 119 00:05:09,343 --> 00:05:10,744 {\an1}because I was trying to see it. 120 00:05:10,777 --> 00:05:12,112 {\an1}Yeah, invisible. 121 00:05:12,145 --> 00:05:13,947 {\an1}So there's no branding on the outside. 122 00:05:13,981 --> 00:05:17,417 {\an1}From the outside, the bar is completely insignificant. 123 00:05:17,451 --> 00:05:19,820 {\an1}Could you, uh, start a tab for me? 124 00:05:19,853 --> 00:05:21,288 {\an1}There, that's Ed. 125 00:05:21,321 --> 00:05:24,725 {\an1}Wanna grab a beer, please. 126 00:05:24,758 --> 00:05:26,460 {\an1}- That's Valerie. - All right, honey. 127 00:05:26,493 --> 00:05:27,861 {\an1}Do you wanna keep that tab open? 128 00:05:27,895 --> 00:05:29,196 {\an1}- Yes, please. - Okay. 129 00:05:29,229 --> 00:05:31,465 {\an1}All right. We'll get you set up. 130 00:05:31,498 --> 00:05:33,267 {\an1}Ed and Valerie are married. 131 00:05:33,300 --> 00:05:36,236 {\an1}They bought this bar about a year and a half ago. 132 00:05:36,270 --> 00:05:38,172 {\an1}They lived in St. Louis. 133 00:05:38,205 --> 00:05:42,242 {\an1}They left St. Louis to pursue Ed's dream to open a bar. 134 00:05:42,276 --> 00:05:44,411 {\an1}They've been operating it for a year. 135 00:05:44,444 --> 00:05:47,014 {\an1}They're losing about $4,000 a month. 136 00:05:47,047 --> 00:05:49,149 {\an1}They've got enough money to make it three more months. 137 00:05:51,084 --> 00:05:53,086 {\an1}There's Whitney. 138 00:05:53,120 --> 00:05:55,422 {\an1}There's Bree. She's the other bartender. 139 00:05:55,455 --> 00:05:57,991 {\an1}Should we grab another bottle of tin cup? 140 00:05:58,025 --> 00:06:01,094 {\an1}There's Kira, your cook. 141 00:06:01,128 --> 00:06:04,231 {\an1}You can see the lists of beers on either side of the bar. 142 00:06:04,264 --> 00:06:07,134 {\an1}See that? So they feature about 20, 143 00:06:07,167 --> 00:06:10,003 {\an1}- maybe more, all local beers. - A lot of beer. 144 00:06:10,037 --> 00:06:12,873 {\an1}And Colorado is second in the amount 145 00:06:12,906 --> 00:06:15,142 {\an1}- of microbreweries that it has. - Uh-hmm. 146 00:06:15,175 --> 00:06:17,811 {\an1}So it's a serious microbreweries state. 147 00:06:17,845 --> 00:06:21,315 {\an1}So, there's a lot of beers in every town. 148 00:06:21,348 --> 00:06:24,017 {\an1}Oh, look at that. 149 00:06:24,051 --> 00:06:26,019 {\an1}This is a beer bar. Look at that. 150 00:06:26,053 --> 00:06:27,955 {\an1}See, when that beer comes out with that foam, 151 00:06:27,988 --> 00:06:30,157 {\an1}you know what this is. Either the pressure isn't right, 152 00:06:30,190 --> 00:06:31,892 {\an1}the temperature isn't right, 153 00:06:31,925 --> 00:06:34,328 {\an1}or those beer lines are disgustingly dirty. 154 00:06:34,361 --> 00:06:37,297 {\an1}Look at that, she can't get-- It's foam and foam and foam. 155 00:06:37,331 --> 00:06:39,332 {\an1}So she's gonna dump three or four beers 156 00:06:39,366 --> 00:06:41,869 {\an1}down the drain to get one. 157 00:06:41,902 --> 00:06:43,971 {\an1}So, they have no chance of making money. 158 00:06:44,004 --> 00:06:46,507 {\an1}And look at Ed standing there watching the beer 159 00:06:46,540 --> 00:06:49,042 {\an1}go down the drain. 160 00:06:49,076 --> 00:06:50,911 {\an1}So, I can see already. Ed has no problem 161 00:06:50,944 --> 00:06:53,480 {\an1}watching his wife work while he enjoys himself. 162 00:06:53,514 --> 00:06:56,250 {\an1}Uh-oh. Uh, your place is on fire and you're just, 163 00:06:56,283 --> 00:06:58,185 {\an1}in a nonchalant way, playing pool. 164 00:06:58,218 --> 00:07:00,888 {\an1}That tells me something about Ed in the first place. 165 00:07:00,921 --> 00:07:03,924 {\an1}And look at Valerie. I mean, she's really trying. 166 00:07:03,957 --> 00:07:05,559 {\an1}Well, you know, this bar is called 167 00:07:05,592 --> 00:07:07,895 {\an1}the Cork and & the Keg, right? 168 00:07:07,928 --> 00:07:09,496 {\an1}Look, at the beer focus here. 169 00:07:09,530 --> 00:07:13,267 {\an1}So we got two local beer experts to do recon for us. 170 00:07:13,300 --> 00:07:16,803 {\an1}So I got Tristan Chan and Britt Antley. 171 00:07:16,837 --> 00:07:18,839 {\an1}Hi, guys. How are you? 172 00:07:18,872 --> 00:07:20,407 {\an1}Hello. 173 00:07:20,440 --> 00:07:23,043 {\an1}And both of them work for the Porch Collective, 174 00:07:23,076 --> 00:07:25,345 {\an1}which is a beer marketing company. 175 00:07:25,379 --> 00:07:27,581 {\an1}So they work with all these microbrews. 176 00:07:27,614 --> 00:07:29,316 {\an1}They know their beer inside out. 177 00:07:29,349 --> 00:07:31,418 {\an1}So I wanna see what they think of that beer. 178 00:07:31,451 --> 00:07:34,054 {\an1}But I got to tell you, Vic, after seeing what we just saw 179 00:07:34,087 --> 00:07:36,190 {\an1}being poured, I know what they're gonna think of the beer 180 00:07:36,223 --> 00:07:37,891 {\an1}before it even starts. 181 00:07:37,925 --> 00:07:40,260 {\an1}So we've got nine options on this side here 182 00:07:40,294 --> 00:07:43,030 {\an1}and another ten options down there for our draft beers. 183 00:07:43,063 --> 00:07:46,433 {\an1}Okay. Is it possible to, uh, taste some stuff? 184 00:07:46,466 --> 00:07:47,534 {\an1}- Yeah. - Can we do, like, 185 00:07:47,568 --> 00:07:49,002 {\an1}a flight or something or... 186 00:07:49,036 --> 00:07:51,205 {\an1}Um, I only have the capability 187 00:07:51,238 --> 00:07:52,406 {\an1}for one. 188 00:07:54,308 --> 00:07:57,277 {\an1}All those beers and you can't have a sampler? 189 00:07:57,311 --> 00:08:00,247 {\an1}And they don't sell a flight? That's unbelievable. 190 00:08:00,280 --> 00:08:02,449 {\an1}Can I do a little sample of the Hell & Bock? 191 00:08:02,482 --> 00:08:04,218 {\an1}Yeah, yeah, yeah, yeah. Totally. 192 00:08:04,251 --> 00:08:06,086 {\an1}Okay. And what about for you? 193 00:08:06,119 --> 00:08:08,255 {\an1}So, I'll try the, the regular lager first. 194 00:08:08,288 --> 00:08:09,957 {\an1}- Okay. Yeah, you got it. - Yeah. Thank you. 195 00:08:09,990 --> 00:08:11,024 {\an1}Yeah. 196 00:08:12,459 --> 00:08:13,527 {\an1}Oh. 197 00:08:14,995 --> 00:08:18,532 {\an1}[tense music] 198 00:08:18,565 --> 00:08:20,467 {\an1}- Okay. Here's the lager. - Thank you. 199 00:08:20,501 --> 00:08:22,369 {\an1}And this is the, um, To Hell & Bock. 200 00:08:22,402 --> 00:08:24,471 {\an1}- Awesome. Thank you. - Yeah. 201 00:08:24,505 --> 00:08:25,839 {\an1}Sweet. 202 00:08:29,276 --> 00:08:31,178 {\an1}I don't think Tristan likes that very much. 203 00:08:31,211 --> 00:08:33,380 {\an1}I'm not a huge fan of this, uh, honestly. 204 00:08:33,413 --> 00:08:36,283 {\an1}- Okay. Okay. Yeah, no problem. - Kind of dish soapy... 205 00:08:36,316 --> 00:08:38,018 {\an1}Maybe I'll try the, the Mexican Lager, 206 00:08:38,051 --> 00:08:39,286 {\an1}and I just do a full pour with that. 207 00:08:39,318 --> 00:08:40,953 {\an1}- Okay. - Yeah. I think the, 208 00:08:40,988 --> 00:08:43,090 {\an1}the smell is the first red flag. 209 00:08:43,123 --> 00:08:44,525 {\an1}- Bad line. - Yeah, 210 00:08:44,558 --> 00:08:47,027 {\an1}- I was thinking of bad lines. - Yeah. 211 00:08:47,060 --> 00:08:48,428 {\an1}They think it's bad lines, too. 212 00:08:48,462 --> 00:08:50,297 {\an1}- Yeah. - I think it's bad lines 213 00:08:50,330 --> 00:08:51,498 {\an1}and temperature. 214 00:08:53,367 --> 00:08:55,002 {\an1}See, that one has no head. 215 00:08:55,035 --> 00:08:56,537 {\an1}This one is all foam. 216 00:08:58,272 --> 00:08:59,406 {\an1}- Thank you. - Cool. Yeah, 217 00:08:59,439 --> 00:09:00,941 {\an1}you're very welcome. 218 00:09:00,974 --> 00:09:02,476 {\an1}- Wow. Look at that. - Yeah. 219 00:09:02,509 --> 00:09:04,311 {\an1}No bubbles coming up the side of the glass 220 00:09:04,344 --> 00:09:05,612 {\an1}'cause all the fizz went out. 221 00:09:05,646 --> 00:09:07,214 {\an1}- Cheers. - Cheers. 222 00:09:11,685 --> 00:09:13,587 {\an1}Yeah. It's not fresh. 223 00:09:13,620 --> 00:09:15,322 {\an1}Super under-carbonated, I feel like... 224 00:09:15,355 --> 00:09:17,124 {\an1}- Yeah. - Yeah. 225 00:09:17,157 --> 00:09:18,458 {\an1}Terrible. 'Cause all the foam went out of the glass. 226 00:09:18,492 --> 00:09:21,395 {\an1}Did you get that last order, Kira? 227 00:09:21,428 --> 00:09:22,996 {\an1}No. 228 00:09:23,030 --> 00:09:25,132 {\an1}All right. Look at this. 229 00:09:25,165 --> 00:09:26,400 {\an1}Here we go. 230 00:09:26,433 --> 00:09:27,668 {\an1}What the hell is that? 231 00:09:27,701 --> 00:09:29,269 {\an1}What is that? 232 00:09:29,303 --> 00:09:31,605 {\an1}both: Oh! 233 00:09:31,638 --> 00:09:34,508 {\an1}- Encrusted mayo neck. - Oh! 234 00:09:34,540 --> 00:09:36,276 {\an1}And she's filling those with that. 235 00:09:36,310 --> 00:09:38,979 {\an1}Ugh! What the hell is she doing? 236 00:09:39,012 --> 00:09:40,981 {\an1}She's washing lettuce in a hand sink? 237 00:09:41,014 --> 00:09:42,683 {\an1}Oh, no. 238 00:09:42,716 --> 00:09:44,284 {\an1}That is disgusting. 239 00:09:44,318 --> 00:09:45,686 {\an1}Wow, Jon. 240 00:09:47,354 --> 00:09:49,122 {\an1}Look at this. 241 00:09:49,156 --> 00:09:52,492 {\an1}They have a barbecue outside the restaurant. 242 00:09:52,526 --> 00:09:55,195 {\an1}So, she's cooking outside the back door. 243 00:09:55,229 --> 00:09:58,398 {\an1}- Oh, man. - And is that a stack of-- 244 00:09:58,432 --> 00:10:01,134 {\an1}That's a bag of burger patties. 245 00:10:01,168 --> 00:10:03,237 {\an1}Just sitting out in open air next to a barbecue. 246 00:10:03,270 --> 00:10:04,538 {\an1}- Is that legal, Vic? - Oh, boy! 247 00:10:04,571 --> 00:10:05,973 {\an1}No, that's not legal at all. 248 00:10:06,006 --> 00:10:07,407 {\an1}There's no refrigeration around those? 249 00:10:07,441 --> 00:10:09,243 {\an1}That's not being stored or held properly? 250 00:10:09,276 --> 00:10:11,111 {\an1}- No. - Can you cook a hamburger 251 00:10:11,144 --> 00:10:13,213 {\an1}outside and bring it inside legally? 252 00:10:13,247 --> 00:10:15,415 {\an1}This right here? No, no, not like this. 253 00:10:15,449 --> 00:10:17,017 {\an1}This is completely illegal. 254 00:10:17,050 --> 00:10:19,253 {\an1}Completely illegal, this practice. 255 00:10:19,286 --> 00:10:21,622 {\an1}So, how far away is that grill from the kitchen? 256 00:10:21,655 --> 00:10:23,657 {\an1}Let's follow her out there. 257 00:10:23,690 --> 00:10:25,559 {\an1}Okay. Now, that burger is gonna go 258 00:10:25,592 --> 00:10:29,062 {\an1}in the backdoor across the bar? 259 00:10:29,096 --> 00:10:30,998 {\an1}Now we go back into the kitchen? 260 00:10:31,031 --> 00:10:32,132 {\an1}'Cause she's got to dress it, right? 261 00:10:32,165 --> 00:10:33,567 {\an1}Oh, my goodness! 262 00:10:33,600 --> 00:10:35,536 {\an1}So, so, she's going out the kitchen 263 00:10:35,569 --> 00:10:37,471 {\an1}through the back bar, into the grill. 264 00:10:37,504 --> 00:10:39,039 {\an1}Now, I'm guessing she's gonna put 265 00:10:39,072 --> 00:10:40,474 {\an1}the cheese on it or something. 266 00:10:40,507 --> 00:10:43,710 {\an1}Meanwhile, where's social butterfly Ed? 267 00:10:43,744 --> 00:10:46,013 {\an1}Where is Ed? 268 00:10:46,046 --> 00:10:47,948 {\an1}There he is. 269 00:10:47,981 --> 00:10:50,651 {\an1}You know, I hate to ruin Ed's game, but you know what? 270 00:10:50,684 --> 00:10:52,719 {\an1}- I'm gonna. - Oh. 271 00:10:52,753 --> 00:10:55,289 {\an1}I think social Ed needs to go to work, Vic. 272 00:10:57,624 --> 00:11:00,260 {\an1}Jon's gonna rock this fool. 273 00:11:00,294 --> 00:11:03,330 {\an1}Is the likeliest that-- 274 00:11:04,531 --> 00:11:07,434 {\an1}Hi. How are you? 275 00:11:07,467 --> 00:11:09,269 {\an1}- Good. Are you Valerie? - I am. 276 00:11:09,303 --> 00:11:11,238 {\an1}- Nice to meet you. - It's very nice to meet you. 277 00:11:11,271 --> 00:11:12,639 {\an1}- Question? - Yes. 278 00:11:12,673 --> 00:11:14,341 {\an1}Why are you working and your husband 279 00:11:14,374 --> 00:11:16,310 {\an1}playing pool? 280 00:11:16,343 --> 00:11:18,478 {\an1}I'm watching beer dumped down the drain. 281 00:11:18,512 --> 00:11:20,681 {\an1}I'm watching food being cooked improperly. 282 00:11:20,714 --> 00:11:22,749 {\an1}And your husband's a social butterfly. 283 00:11:22,783 --> 00:11:25,052 {\an1}- Yeah. - Is that the way this goes? 284 00:11:25,085 --> 00:11:27,454 {\an1}- He is... - Hi, Mr. Taffer. 285 00:11:27,487 --> 00:11:29,223 {\an1}- I was just asking your wife... - How you doing? 286 00:11:29,256 --> 00:11:30,591 {\an1}...a question. I walked in, I said, "Hi, Valerie. 287 00:11:30,624 --> 00:11:31,758 {\an1}I got a question for you. 288 00:11:31,792 --> 00:11:34,228 {\an1}Beer's going down the drain. 289 00:11:34,261 --> 00:11:36,296 {\an1}Food's being destroyed in the back. 290 00:11:36,330 --> 00:11:38,432 {\an1}Your business is going down the tubes 291 00:11:38,465 --> 00:11:40,133 {\an1}and you're not doing anything about it, 292 00:11:40,167 --> 00:11:41,735 {\an1}but your wife is trying. 293 00:11:41,768 --> 00:11:45,439 {\an1}If this was my wife, I'd be working next to her. 294 00:11:45,472 --> 00:11:47,341 {\an1}Not drinking your profits 295 00:11:47,374 --> 00:11:50,010 {\an1}and being a social fucking butterfly. 296 00:11:57,117 --> 00:11:59,186 {\an1}Your business is going down the tubes 297 00:11:59,219 --> 00:12:00,988 {\an1}and you're not doing anything about it. 298 00:12:01,021 --> 00:12:02,823 {\an1}But your wife is trying. 299 00:12:02,856 --> 00:12:06,326 {\an1}If this was my wife, I'd be working next to her. 300 00:12:06,360 --> 00:12:08,161 {\an1}Not drinking your profits 301 00:12:08,195 --> 00:12:12,032 {\an1}and being a social fucking butterfly. 302 00:12:12,065 --> 00:12:15,068 {\an1}These are two friends of mine, local beer experts here. 303 00:12:15,102 --> 00:12:17,070 {\an1}So how are the beers, guys? 304 00:12:17,104 --> 00:12:18,906 {\an1}- Not good. - Not great. 305 00:12:18,939 --> 00:12:20,874 {\an1}But you don't know that because you were playing pool. 306 00:12:20,908 --> 00:12:23,110 {\an1}So if you think that you know the beer sucks, 307 00:12:23,143 --> 00:12:24,945 {\an1}should you be selling it to them? 308 00:12:24,978 --> 00:12:26,847 {\an1}Uh, my beer tastes pretty good, so--but, uh, so... 309 00:12:26,880 --> 00:12:28,182 {\an1}Well then--well then, you know what, 310 00:12:28,215 --> 00:12:29,583 {\an1}you shouldn't be talking about beer. 311 00:12:29,616 --> 00:12:30,617 {\an1}Guys, when you pour a beer 312 00:12:30,651 --> 00:12:31,952 {\an1}and a foam keeps pouring, 313 00:12:31,985 --> 00:12:33,353 {\an1}and pouring, and pouring, 314 00:12:33,387 --> 00:12:35,856 {\an1}is there any way that beer is good? 315 00:12:35,889 --> 00:12:38,358 {\an1}- No. - Ed thinks it is. 316 00:12:38,392 --> 00:12:40,327 {\an1}We need to get that cooler fixed because the, 317 00:12:40,360 --> 00:12:41,929 {\an1}- the foams are-- - And how long has the cooler 318 00:12:41,962 --> 00:12:43,163 {\an1}been broken? 319 00:12:43,197 --> 00:12:44,665 {\an1}For two days it's been--yeah. 320 00:12:44,698 --> 00:12:46,233 {\an1}Two days it's been. 321 00:12:46,266 --> 00:12:47,801 {\an1}How long have you owned this bar? 322 00:12:47,835 --> 00:12:49,269 {\an1}- Since August. - So you've owned it 323 00:12:49,303 --> 00:12:50,904 {\an1}for 10 months? 324 00:12:50,938 --> 00:12:52,573 {\an1}- Yes. - Has he learned anything? 325 00:12:52,606 --> 00:12:54,107 {\an1}- I think he's learning a lot. - Really? 326 00:12:54,141 --> 00:12:55,776 {\an1}I think he's learning a lot. 327 00:12:55,809 --> 00:12:57,344 {\an1}Well, tell me one thing you've learned. 328 00:12:57,377 --> 00:12:59,279 {\an1}What should your beer cost be? What percentage? 329 00:12:59,313 --> 00:13:02,149 {\an1}That's with the raise in prices, 330 00:13:02,182 --> 00:13:05,118 {\an1}- it's kind of difficult... - What should it be? 331 00:13:05,152 --> 00:13:07,821 {\an1}It would take you five seconds online 332 00:13:07,855 --> 00:13:10,023 {\an1}to determine what a beverage cost would be. 333 00:13:10,057 --> 00:13:12,159 {\an1}What should your beverage cost be, Ed? 334 00:13:12,192 --> 00:13:13,927 {\an1}- I do not know. - You don't know 335 00:13:13,961 --> 00:13:15,963 {\an1}because you didn't look? Right? 336 00:13:15,996 --> 00:13:17,364 {\an1}- Yes. Yes. - So say it. 337 00:13:17,397 --> 00:13:18,966 {\an1}Jon, I don't know, because I didn't look. 338 00:13:18,999 --> 00:13:20,400 {\an1}Jon, I don't know, because I didn't look. 339 00:13:20,434 --> 00:13:22,836 {\an1}So is he letting you down by not looking? 340 00:13:22,870 --> 00:13:24,938 {\an1}Come on, Valerie. It's time to be straight with me. 341 00:13:24,972 --> 00:13:26,807 {\an1}- Yes. - I want you to evaluate him 342 00:13:26,840 --> 00:13:28,041 {\an1}as a business partner. 343 00:13:28,075 --> 00:13:29,843 {\an1}Is he helping this business? 344 00:13:29,877 --> 00:13:31,211 {\an1}Is he saving our cost? 345 00:13:31,245 --> 00:13:32,913 {\an1}Does he know what they should be? 346 00:13:32,946 --> 00:13:34,414 {\an1}Does he? 347 00:13:34,448 --> 00:13:36,950 {\an1}We could definitely know more for sure. 348 00:13:36,984 --> 00:13:39,786 {\an1}He doesn't even know what your beer cost should be. 349 00:13:39,820 --> 00:13:41,889 {\an1}But he didn't look. 350 00:13:41,922 --> 00:13:43,924 {\an1}And as long as you keep cleaning 351 00:13:43,957 --> 00:13:47,694 {\an1}and he keeps playing, he'll never look. 352 00:13:47,728 --> 00:13:49,997 {\an1}And he's gonna take you off a cliff 353 00:13:50,030 --> 00:13:53,834 {\an1}because if he didn't want to, over the past eight months, 354 00:13:53,867 --> 00:13:55,135 {\an1}he would have done something different, wouldn't he? 355 00:13:55,169 --> 00:13:57,237 {\an1}- Yeah. - But Ed didn't, 356 00:13:57,271 --> 00:13:59,006 {\an1}and it was his dream. 357 00:13:59,039 --> 00:14:03,410 {\an1}He led you here and then didn't even try to learn. 358 00:14:03,443 --> 00:14:07,281 {\an1}And that, to me, is a lousy fucking husband. 359 00:14:07,314 --> 00:14:10,150 {\an1}Sorry. It is. 360 00:14:10,184 --> 00:14:12,186 {\an1}So do I even wanna help you? 361 00:14:12,219 --> 00:14:13,754 {\an1}Or you're so lazy 362 00:14:13,787 --> 00:14:16,023 {\an1}or not care or so-- I'm sorry, 363 00:14:16,056 --> 00:14:18,892 {\an1}fucking stupid that I shouldn't even try? 364 00:14:18,926 --> 00:14:20,961 {\an1}I think I would learn a lot from you 365 00:14:20,994 --> 00:14:23,030 {\an1}and I will make this work. 366 00:14:23,063 --> 00:14:25,432 {\an1}Because you never tried to learn on your own. 367 00:14:25,465 --> 00:14:28,302 {\an1}- So is that gonna change now? - It definitely is. 368 00:14:28,335 --> 00:14:30,337 {\an1}I'm gonna come through for you because I'm not sure 369 00:14:30,370 --> 00:14:32,406 {\an1}I wanna come through for him yet, to be honest with you. 370 00:14:32,439 --> 00:14:34,775 {\an1}To my view right now, he has let you down, 371 00:14:34,808 --> 00:14:36,877 {\an1}and he's a deadbeat in my view. 372 00:14:36,910 --> 00:14:39,146 {\an1}- Change my mind, deadbeat. - All right. 373 00:14:39,179 --> 00:14:40,948 {\an1}Because that's what you are to me now. 374 00:14:40,981 --> 00:14:42,749 {\an1}- All right. I will. - Okay. I will see you tomorrow. 375 00:14:42,783 --> 00:14:44,418 {\an1}- Okay. - I will. 376 00:14:44,451 --> 00:14:46,887 {\an1}I understand if he doesn't wanna help me out, 377 00:14:46,920 --> 00:14:48,856 {\an1}but I'll learn. And I will-- 378 00:14:48,889 --> 00:14:50,724 {\an1}I'll, I'll roll up my sleeves. 379 00:14:50,757 --> 00:14:51,992 {\an1}I wanna have the opportunity to prove him wrong. 380 00:14:52,025 --> 00:14:53,961 {\an1}Because this is our business. 381 00:14:53,994 --> 00:14:56,196 {\an1}It's our money. It's our life that's on the line. 382 00:14:56,230 --> 00:14:58,165 {\an1}And I wanna prove that I'm not lazy, 383 00:14:58,198 --> 00:15:00,467 {\an1}that I'm a good husband, and that 384 00:15:00,501 --> 00:15:02,736 {\an1}I am eager because I am. 385 00:15:05,472 --> 00:15:08,242 {\an1}[tense music] 386 00:15:11,845 --> 00:15:13,881 {\an1}So how did last night go? 387 00:15:13,914 --> 00:15:14,948 {\an1}Was Jon a dick? 388 00:15:16,016 --> 00:15:17,918 {\an1}- Um... - Whitney? 389 00:15:17,951 --> 00:15:21,421 {\an1}He got called out on, um, management, 390 00:15:21,455 --> 00:15:26,159 {\an1}um, and he was playing pool when Jon walked... 391 00:15:26,193 --> 00:15:28,228 {\an1}- Drinking a beer playing pool. - Like, like, he usually does. 392 00:15:28,262 --> 00:15:30,264 {\an1}Well, it sounds like Ed got ripped a new one, 393 00:15:30,297 --> 00:15:33,066 {\an1}which, I mean, I believe was needed. 394 00:15:33,100 --> 00:15:36,136 {\an1}He can't just sit back and, and have fun and play pool 395 00:15:36,170 --> 00:15:38,438 {\an1}when we're all working our ass off to, 396 00:15:38,472 --> 00:15:40,908 {\an1}you know, make sure his bar is successful. 397 00:15:40,941 --> 00:15:43,076 {\an1}I mean, we don't even know if that's-- 398 00:15:43,110 --> 00:15:44,912 {\an1}if he's even gonna come back at this point. 399 00:15:44,945 --> 00:15:46,413 {\an1}He might just think Ed's a lost cause. 400 00:15:46,446 --> 00:15:48,048 {\an1}- Wouldn't blame him. - I hope not. 401 00:15:48,081 --> 00:15:49,449 {\an1}- I don't think he is. - Don't say that 402 00:15:49,483 --> 00:15:50,984 {\an1}because then we don't have a job. 403 00:15:51,018 --> 00:15:53,053 {\an1}Right? No, I just wanna pay rent. 404 00:15:53,086 --> 00:15:54,788 {\an1}- That's all. - That's fair. 405 00:15:54,821 --> 00:15:56,123 {\an1}Let's, uh, make it right. 406 00:15:56,156 --> 00:15:57,090 {\an1}I mean, I kind of said that to [indistinct] 407 00:15:57,124 --> 00:15:58,392 {\an1}- Hello. - Hi. 408 00:15:58,425 --> 00:16:00,294 {\an1}- Hello. - Come on over, guys. 409 00:16:00,327 --> 00:16:02,095 {\an1}Oh, goodness. 410 00:16:02,129 --> 00:16:03,597 {\an1}- Nice to meet you, guys. - Nice to meet you. 411 00:16:03,630 --> 00:16:05,299 {\an1}- I didn't get to see you last night. - No, sir. 412 00:16:05,332 --> 00:16:06,400 {\an1}I was really tough on Ed last night, 413 00:16:06,433 --> 00:16:08,101 {\an1}but he absolutely deserved it. 414 00:16:08,135 --> 00:16:10,204 {\an1}I need to hold him accountable 415 00:16:10,237 --> 00:16:12,840 {\an1}for the failure in his bar because he owns it. 416 00:16:12,873 --> 00:16:14,541 {\an1}And if I can get him to own that, 417 00:16:14,575 --> 00:16:16,443 {\an1}maybe I can make him successful. 418 00:16:16,476 --> 00:16:19,246 {\an1}- Hi. - Hello as well. 419 00:16:19,279 --> 00:16:21,615 {\an1}So when I hear about a couple 420 00:16:21,648 --> 00:16:24,952 {\an1}who chased their dream to open a bar, 421 00:16:24,985 --> 00:16:27,955 {\an1}leave one city, move to another, pretty scary, right? 422 00:16:27,988 --> 00:16:29,356 {\an1}Start over again, right, Ed? 423 00:16:29,389 --> 00:16:30,891 {\an1}- Yes. - Yeah. 424 00:16:30,924 --> 00:16:32,492 {\an1}Put their life savings into this bar, 425 00:16:32,526 --> 00:16:35,295 {\an1}then are losing $4,000 a month, is that about right? 426 00:16:35,329 --> 00:16:36,563 {\an1}That's about right, yes. 427 00:16:36,597 --> 00:16:38,398 {\an1}And then how much time do we have 428 00:16:38,432 --> 00:16:40,000 {\an1}- till you're out of money? - Uh, about three months. 429 00:16:40,033 --> 00:16:41,134 {\an1}Three more months left. 430 00:16:41,168 --> 00:16:43,370 {\an1}Their lives are on the line. 431 00:16:43,403 --> 00:16:45,272 {\an1}- Right, Val? - Yes. 432 00:16:45,305 --> 00:16:46,940 {\an1}Does this scare you when you go to sleep at night? 433 00:16:46,974 --> 00:16:48,108 {\an1}I'm guessing you got to worry. 434 00:16:48,141 --> 00:16:49,443 {\an1}It's always on--yeah, 435 00:16:49,476 --> 00:16:50,878 {\an1}it's always on the back of my mind. 436 00:16:50,911 --> 00:16:52,946 {\an1}And you brought her up here. 437 00:16:52,980 --> 00:16:55,549 {\an1}And that's why, when I walked in last night 438 00:16:55,582 --> 00:16:57,551 {\an1}and saw you working behind the bar 439 00:16:57,584 --> 00:16:59,386 {\an1}and him having a beer, 440 00:16:59,419 --> 00:17:03,190 {\an1}I said, hold on, that wasn't fair to you. 441 00:17:03,223 --> 00:17:04,925 {\an1}Whitney, how long have you been here? 442 00:17:04,958 --> 00:17:08,095 {\an1}- Um, a little over four years. - Long time. 443 00:17:08,127 --> 00:17:11,431 {\an1}So you've been here from before Ed and Valerie got the bar? 444 00:17:11,464 --> 00:17:13,066 {\an1}- Yes. - Wow. 445 00:17:13,099 --> 00:17:14,434 {\an1}Whitney, what's wrong with this place? 446 00:17:14,468 --> 00:17:16,637 {\an1}I think that there's inconsistencies 447 00:17:16,670 --> 00:17:18,539 {\an1}in training. 448 00:17:18,571 --> 00:17:22,009 {\an1}Um, if one person's in the kitchen making food 449 00:17:22,041 --> 00:17:24,144 {\an1}and then another person goes in and makes the same thing, 450 00:17:24,178 --> 00:17:26,413 {\an1}it's not gonna come out the same. 451 00:17:26,445 --> 00:17:28,048 {\an1}Kira, how long have you been here? 452 00:17:28,080 --> 00:17:29,216 {\an1}Uh, eight months. 453 00:17:29,249 --> 00:17:30,417 {\an1}Did anybody give you recipes 454 00:17:30,450 --> 00:17:31,552 {\an1}or did you come here 455 00:17:31,585 --> 00:17:32,586 {\an1}and start doing it yourself? 456 00:17:32,619 --> 00:17:34,021 {\an1}No. No recipes. 457 00:17:34,054 --> 00:17:35,656 {\an1}It's pretty much all already made, 458 00:17:35,689 --> 00:17:37,925 {\an1}just put it in the fryer, or on the grill. 459 00:17:39,393 --> 00:17:41,295 {\an1}Are you happy with the way the plates look 460 00:17:41,328 --> 00:17:42,963 {\an1}that come out of your kitchen? Do you look--like the new one? 461 00:17:42,996 --> 00:17:44,631 {\an1}Uh, no, I was not happy. So what did you about it? 462 00:17:44,665 --> 00:17:46,433 {\an1}Um... 463 00:17:46,466 --> 00:17:50,204 {\an1}You knew it sucked and you let it continue to suck. 464 00:17:50,237 --> 00:17:52,039 {\an1}Don't you know if I come in here and sit at the bar 465 00:17:52,072 --> 00:17:53,640 {\an1}and have a margarita, Bree makes it for me, 466 00:17:53,674 --> 00:17:55,509 {\an1}Whitney, it should be the same, right? 467 00:17:55,542 --> 00:17:57,144 {\an1}- Yes. Yes, I appreciate it. - And if I get a burger, 468 00:17:57,177 --> 00:17:58,579 {\an1}- it should be the same. - Hundred percent. 469 00:17:58,612 --> 00:18:00,447 {\an1}Right? Which means people have to be trained 470 00:18:00,480 --> 00:18:02,249 {\an1}to do those things. You're looking at me saying, 471 00:18:02,282 --> 00:18:03,584 {\an1}"Yeah. Yeah, a hundred percent, a hundred percent." 472 00:18:03,617 --> 00:18:05,385 {\an1}But you didn't do it now. 473 00:18:05,419 --> 00:18:07,354 {\an1}I don't believe in him. 474 00:18:07,387 --> 00:18:09,122 {\an1}I believe that I'm gonna teach him 475 00:18:09,156 --> 00:18:11,225 {\an1}and when I leave, he's gonna do the same stuff 476 00:18:11,258 --> 00:18:13,760 {\an1}because he could have done it better and he didn't. 477 00:18:13,794 --> 00:18:15,495 {\an1}That isn't a mistake. 478 00:18:15,529 --> 00:18:17,531 {\an1}That's a choice. 479 00:18:17,564 --> 00:18:21,168 {\an1}And your husband does not make good choices for your future. 480 00:18:22,769 --> 00:18:24,404 {\an1}How long has the foam been coming out 481 00:18:24,438 --> 00:18:26,139 {\an1}of the beer cooler like that? 482 00:18:26,173 --> 00:18:28,408 {\an1}- Um... - Weeks? 483 00:18:28,442 --> 00:18:29,576 {\an1}- Months. - Months. 484 00:18:29,610 --> 00:18:31,111 {\an1}So you lied to me last night. 485 00:18:31,144 --> 00:18:35,015 {\an1}Two days. You lied to me, right? 486 00:18:35,048 --> 00:18:37,050 {\an1}Actually, I didn't know. 487 00:18:37,084 --> 00:18:40,354 {\an1}[tense music] 488 00:18:40,387 --> 00:18:42,155 {\an1}I think you're full of shit. 489 00:18:42,189 --> 00:18:44,391 {\an1}You lie to cover up your own tracks. 490 00:18:44,424 --> 00:18:45,459 {\an1}That's Ed. 491 00:18:47,427 --> 00:18:50,497 {\an1}You have no accountability, no ownership, whatever. 492 00:18:50,531 --> 00:18:55,369 {\an1}I am here every day, every day for hours. 493 00:18:55,402 --> 00:18:57,704 {\an1}You know what? If I go to the baseball game 494 00:18:57,738 --> 00:19:01,308 {\an1}and I swing the bat all day long and I never hit the ball, 495 00:19:01,341 --> 00:19:02,609 {\an1}that doesn't mean anything. 496 00:19:04,111 --> 00:19:05,512 {\an1}You owe them more. 497 00:19:14,021 --> 00:19:16,723 {\an1}[glass shatters] - You owe them more. - I do. 498 00:19:16,757 --> 00:19:18,158 {\an1}When you own a business like this, 499 00:19:18,192 --> 00:19:21,094 {\an1}you have a responsibility as a human being 500 00:19:21,128 --> 00:19:24,097 {\an1}to give them dignity, give them respect. 501 00:19:24,131 --> 00:19:26,934 {\an1}To be acknowledged that it is embarrassing 502 00:19:26,967 --> 00:19:29,603 {\an1}and it needs to be fixed and it should have been fixed 503 00:19:29,636 --> 00:19:31,672 {\an1}makes me feel better that, you know, 504 00:19:31,705 --> 00:19:35,876 {\an1}I don't feel like it's my fault and it's my guilt. 505 00:19:35,909 --> 00:19:37,578 {\an1}You're shaking your head. You with me, Val? 506 00:19:37,611 --> 00:19:39,847 {\an1}- I am. Yeah. - Is what I'm saying reasonable? 507 00:19:39,880 --> 00:19:43,016 {\an1}Yeah. And he'll fix it. I know he will. 508 00:19:43,050 --> 00:19:44,985 {\an1}- I have all the faith in him. - You do? 509 00:19:45,018 --> 00:19:46,353 {\an1}- Yeah. - Boy, you love him. 510 00:19:46,386 --> 00:19:48,689 {\an1}And I must say, sometimes love is blind to Ed. 511 00:19:48,722 --> 00:19:51,825 {\an1}Prove me wrong and prove her right. 512 00:19:51,859 --> 00:19:53,293 {\an1}We've got a lot of work to do, guys. 513 00:19:53,327 --> 00:19:56,129 {\an1}Okay. Let me bring my experts in. 514 00:19:56,163 --> 00:19:57,865 {\an1}It's a little tricky for me to be able 515 00:19:57,898 --> 00:19:59,733 {\an1}to put pressure on Ed. 516 00:19:59,766 --> 00:20:01,602 {\an1}Ed will listen, um, 517 00:20:01,635 --> 00:20:04,271 {\an1}but it's a little too easy for him 518 00:20:04,304 --> 00:20:06,206 {\an1}to think he still knows best. 519 00:20:06,240 --> 00:20:09,142 {\an1}And so he can maybe, like, push off the suggestion. 520 00:20:09,176 --> 00:20:12,079 {\an1}I'm hopeful that this process is gonna help him 521 00:20:12,112 --> 00:20:13,914 {\an1}be able to, like, take a step back. 522 00:20:13,947 --> 00:20:16,149 {\an1}Vic Vegas. Emily. 523 00:20:16,183 --> 00:20:19,019 {\an1}narrator: For the bar, Jon brings in Emily Yett, 524 00:20:19,052 --> 00:20:21,255 {\an1}an expert mixologist who has won numerous 525 00:20:21,288 --> 00:20:24,324 {\an1}cocktail competitions and was voted best bartender 526 00:20:24,358 --> 00:20:26,927 {\an1}in Las Vegas in 2018. 527 00:20:26,960 --> 00:20:28,629 {\an1}And let's go to work. Okay? Thank you. 528 00:20:28,662 --> 00:20:29,730 {\an1}- Thank you, Jon. - [indistinct chatters] 529 00:20:29,763 --> 00:20:30,697 {\an1}- Thanks a lot. - Yup. 530 00:20:30,731 --> 00:20:34,034 {\an1}[upbeat music] 531 00:20:36,270 --> 00:20:38,872 {\an1}Okay, guys, to start, we're going to do a little bit 532 00:20:38,906 --> 00:20:40,007 {\an1}of a knowledge check. 533 00:20:40,040 --> 00:20:41,909 {\an1}Are you guys ready? 534 00:20:41,942 --> 00:20:43,944 {\an1}Ready, Steady, Yetty, let's go. 535 00:20:43,977 --> 00:20:46,180 {\an1}I wanna see if these guys actually know anything 536 00:20:46,213 --> 00:20:48,849 {\an1}about beer. I think it's something that'll give me 537 00:20:48,882 --> 00:20:51,251 {\an1}a good baseline of really where they're at. 538 00:20:51,285 --> 00:20:53,720 {\an1}Question number one, what president held 539 00:20:53,754 --> 00:20:57,124 {\an1}a liquor license and ran several taverns? 540 00:20:57,157 --> 00:20:59,960 {\an1}They have to understand that there's a mark 541 00:20:59,993 --> 00:21:02,429 {\an1}that has been set in the brewery world. 542 00:21:02,462 --> 00:21:05,432 {\an1}George Bush, Hoover, Nixon, no idea. 543 00:21:05,465 --> 00:21:07,935 {\an1}They've gotta meet it if they wanna have 544 00:21:07,968 --> 00:21:10,270 {\an1}a concept that really screams beer. 545 00:21:10,304 --> 00:21:12,072 {\an1}Good ol' honest Abe. 546 00:21:12,105 --> 00:21:13,207 {\an1}- Okay. - Oh. 547 00:21:13,240 --> 00:21:14,942 {\an1}It was good ol' honest Abe. 548 00:21:14,975 --> 00:21:18,011 {\an1}- Okay. - Question number two. 549 00:21:18,045 --> 00:21:21,815 {\an1}What year was the beer can invented? 550 00:21:21,849 --> 00:21:24,284 {\an1}[suspenseful music] 551 00:21:27,421 --> 00:21:31,124 {\an1}Ready? And in three, two, one, show me. 552 00:21:31,158 --> 00:21:33,360 {\an1}1880s, 19-- 553 00:21:33,393 --> 00:21:35,729 {\an1}Ooh. Close. 554 00:21:35,762 --> 00:21:38,131 {\an1}1935. 555 00:21:38,165 --> 00:21:40,434 {\an1}narrator: Beer cans date back nearly a century 556 00:21:40,467 --> 00:21:42,302 {\an1}and have changed in size, shape, 557 00:21:42,336 --> 00:21:44,137 {\an1}and materials over the years. 558 00:21:44,171 --> 00:21:46,006 {\an1}From early cone top varieties 559 00:21:46,039 --> 00:21:48,075 {\an1}to a variety of metals used, 560 00:21:48,108 --> 00:21:49,843 {\an1}breweries have been experimenting 561 00:21:49,877 --> 00:21:52,145 {\an1}with different canning techniques for decades. 562 00:21:52,179 --> 00:21:54,681 {\an1}Today, nearly every brewery in America 563 00:21:54,715 --> 00:21:56,316 {\an1}offers their beer in cans, 564 00:21:56,350 --> 00:21:58,986 {\an1}whether through mass packaging distribution 565 00:21:59,019 --> 00:22:01,355 {\an1}or through small run mobile canning lines. 566 00:22:01,388 --> 00:22:04,091 {\an1}The science of cans has constantly evolved 567 00:22:04,124 --> 00:22:07,127 {\an1}to produce the most efficient and cost-effective vessel 568 00:22:07,160 --> 00:22:08,829 {\an1}for packaging beer. 569 00:22:08,862 --> 00:22:10,397 {\an1}Here's the last one. 570 00:22:10,430 --> 00:22:13,500 {\an1}What's the common style of beer? 571 00:22:13,534 --> 00:22:16,303 {\an1}Now, for our owner and our partner here, 572 00:22:16,336 --> 00:22:18,105 {\an1}we should know this. 573 00:22:18,138 --> 00:22:19,339 {\an1}Oh, my gosh. 574 00:22:19,373 --> 00:22:21,842 {\an1}Yes! It is the lager! 575 00:22:21,875 --> 00:22:23,810 {\an1}It is the lager! 576 00:22:23,844 --> 00:22:26,780 {\an1}Oh, you can't change it, you can't change it! 577 00:22:26,813 --> 00:22:28,348 {\an1}- [laughter] - Okay. 578 00:22:28,382 --> 00:22:29,983 {\an1}Guys, tonight's gonna be tough, I'm not gonna lie. 579 00:22:30,017 --> 00:22:34,054 {\an1}So, focus, engage, communication. Yeah? 580 00:22:34,087 --> 00:22:36,089 {\an1}- Yeah. - Whoo-hoo! Let's rock! 581 00:22:37,491 --> 00:22:39,126 {\an1}This is a small kitchen. 582 00:22:39,159 --> 00:22:40,928 {\an1}Small kitchens, you gotta handle a little different. 583 00:22:40,961 --> 00:22:43,197 {\an1}They're not necessarily bad, it's how you treat them. 584 00:22:43,230 --> 00:22:45,065 {\an1}- Hi, Vic. - Well, hello. 585 00:22:45,098 --> 00:22:46,400 {\an1}Less is more. 586 00:22:46,433 --> 00:22:49,136 {\an1}That burger last night drove us nuts. 587 00:22:49,169 --> 00:22:51,738 {\an1}We can wash our lettuce in a safer place, 588 00:22:51,772 --> 00:22:53,473 {\an1}or we can buy something already cut, 589 00:22:53,507 --> 00:22:54,942 {\an1}you know, whether it's your distributor 590 00:22:54,975 --> 00:22:56,376 {\an1}or a place you go pick up the food, 591 00:22:56,410 --> 00:22:58,011 {\an1}they have ready-cut stuff 592 00:22:58,045 --> 00:22:59,746 {\an1}for smaller environments like this 593 00:22:59,780 --> 00:23:01,849 {\an1}so it allows you to operate correctly. 594 00:23:01,882 --> 00:23:03,517 {\an1}Another thing I saw was the hair. 595 00:23:03,550 --> 00:23:04,985 {\an1}We gotta be safe here. 596 00:23:05,018 --> 00:23:06,086 {\an1}You know, keep that hair up 597 00:23:06,119 --> 00:23:07,187 {\an1}because we don't want hair 598 00:23:07,221 --> 00:23:08,255 {\an1}to fall in anybody's food. 599 00:23:08,288 --> 00:23:09,389 {\an1}- Yeah. - Yeah. 600 00:23:09,423 --> 00:23:11,291 {\an1}Jon has given me great direction. 601 00:23:11,325 --> 00:23:12,559 {\an1}I wanna give you something 602 00:23:12,593 --> 00:23:14,428 {\an1}equally as delicious as a burger, 603 00:23:14,461 --> 00:23:16,396 {\an1}but that you can pick up in lightning time. 604 00:23:17,497 --> 00:23:19,466 {\an1}So we got you a beef dip, 605 00:23:19,499 --> 00:23:22,135 {\an1}roll, knife, cut. 606 00:23:22,169 --> 00:23:23,470 {\an1}Garlic aioli. 607 00:23:23,504 --> 00:23:26,206 {\an1}Now, a little spice, pepper jack. 608 00:23:26,240 --> 00:23:28,108 {\an1}Got a little steam table over here. 609 00:23:28,141 --> 00:23:29,543 {\an1}And we made you a nice au jus 610 00:23:29,576 --> 00:23:31,845 {\an1}and took some ready sliced beef 611 00:23:31,879 --> 00:23:33,514 {\an1}and dropped it in there for you. 612 00:23:33,547 --> 00:23:36,283 {\an1}Put this delicious hot meat over this cheese, 613 00:23:36,316 --> 00:23:38,418 {\an1}little chives on top. 614 00:23:38,452 --> 00:23:39,920 {\an1}Cut her up. 615 00:23:39,953 --> 00:23:42,856 {\an1}Just add some nice kettle chips. 616 00:23:42,890 --> 00:23:47,094 {\an1}Finish it off with a little bit of this delicious au jus. 617 00:23:47,127 --> 00:23:49,296 {\an1}Food is very important because food makes people drink. 618 00:23:49,329 --> 00:23:50,531 {\an1}- Yup. - Okay? And guys, 619 00:23:50,564 --> 00:23:52,165 {\an1}I think this'll make you drink 620 00:23:52,199 --> 00:23:53,800 {\an1}a few more of those warm beers 621 00:23:53,834 --> 00:23:55,102 {\an1}you were drinking last night, brother. 622 00:23:55,135 --> 00:23:56,203 {\an1}It looks beautiful. 623 00:23:56,236 --> 00:23:57,404 {\an1}Here's your roast beef dip 624 00:23:57,437 --> 00:24:00,073 {\an1}and some amazing au jus. 625 00:24:00,107 --> 00:24:02,943 {\an1}The kitchen definitely struggled on my behalf. 626 00:24:02,976 --> 00:24:04,511 {\an1}When the team is everybody. 627 00:24:04,545 --> 00:24:06,246 {\an1}And I got some work to do myself. 628 00:24:06,280 --> 00:24:07,848 {\an1}All right, guys. 629 00:24:07,881 --> 00:24:09,249 {\an1}There's what's known as the stress test. 630 00:24:09,283 --> 00:24:10,884 {\an1}It's gonna take you to the edge of the cliff. 631 00:24:10,918 --> 00:24:13,253 {\an1}But this is our tool, so we know where to begin 632 00:24:13,287 --> 00:24:14,488 {\an1}on the turnaround of all of this. 633 00:24:14,521 --> 00:24:15,622 {\an1}- Okay. All right. - Okay? 634 00:24:15,656 --> 00:24:16,990 {\an1}Thank you two for your time. 635 00:24:17,024 --> 00:24:18,025 {\an1}- Thank you. - Go get 'em. 636 00:24:20,627 --> 00:24:25,999 {\an1}[intense music] 637 00:24:26,033 --> 00:24:27,968 {\an1}I want you guys to use mise en place, 638 00:24:28,001 --> 00:24:31,104 {\an1}that's a French term for "everything in its place" 639 00:24:31,138 --> 00:24:34,341 {\an1}to set your stations, okay? 640 00:24:34,374 --> 00:24:36,076 {\an1}- Um, hey. - Hello, sir. 641 00:24:36,109 --> 00:24:37,511 {\an1}- Hi. - Oh, yes. Hi. 642 00:24:37,544 --> 00:24:38,612 {\an1}Let's all get together. 643 00:24:38,645 --> 00:24:39,947 {\an1}Nerves are running. 644 00:24:39,980 --> 00:24:41,882 {\an1}I feel pretty confident, 645 00:24:41,915 --> 00:24:43,383 {\an1}um, I hope that that doesn't come 646 00:24:43,417 --> 00:24:45,185 {\an1}and bite me in the ass afterwards, 647 00:24:45,219 --> 00:24:48,288 {\an1}but I feel like we'll do pretty well. 648 00:24:48,322 --> 00:24:50,490 {\an1}So, Ed, have you given everybody 649 00:24:50,524 --> 00:24:52,059 {\an1}assignments as to where they're gonna be, 650 00:24:52,092 --> 00:24:53,260 {\an1}what stations, how they're working? 651 00:24:53,293 --> 00:24:54,928 {\an1}You, you know what, actually, 652 00:24:54,962 --> 00:24:56,864 {\an1}it kind of empowered them to kind of talk 653 00:24:56,897 --> 00:24:59,867 {\an1}and decide what makes sense, and, um... 654 00:24:59,900 --> 00:25:02,135 {\an1}- Do you know what those are? - Yes. 655 00:25:02,169 --> 00:25:04,137 {\an1}- So you tell me you got this. - So--yes. Yes. 656 00:25:04,171 --> 00:25:06,507 {\an1}Okay. Because the past day, I've gotten the feeling 657 00:25:06,540 --> 00:25:09,543 {\an1}that you're sort of the master of excuses. 658 00:25:09,576 --> 00:25:12,279 {\an1}Is it fair for me to say to you no excuses tonight? 659 00:25:12,312 --> 00:25:14,147 {\an1}Yeah. Yeah. I'll, I'll own anything, so. 660 00:25:14,181 --> 00:25:15,516 {\an1}- Whatever happens, you own? - Yes. I'll own everything. 661 00:25:15,549 --> 00:25:17,017 {\an1}- Okay. Good, Val? - Yeah. Absolutely. 662 00:25:17,050 --> 00:25:18,352 {\an1}Do you like that accountability? 663 00:25:18,385 --> 00:25:19,419 {\an1}- Absolutely. Yes. - Okay. All right. 664 00:25:19,453 --> 00:25:20,687 {\an1}Let's do this. 665 00:25:20,721 --> 00:25:22,956 {\an1}I'm told I'm a disengaged owner, 666 00:25:22,990 --> 00:25:25,993 {\an1}and I will, you know, argue that 667 00:25:26,026 --> 00:25:28,195 {\an1}to my death because I'm very engaged, 668 00:25:28,228 --> 00:25:30,931 {\an1}so I need to convince Jon that I'm a team player. 669 00:25:30,964 --> 00:25:33,166 {\an1}But I am ready for the stress test. 670 00:25:33,200 --> 00:25:34,201 {\an1}Bring it on. 671 00:25:37,004 --> 00:25:39,940 {\an1}Hello, everybody. Come on in. 672 00:25:39,973 --> 00:25:41,542 {\an1}- Hi! - Welcome, welcome. 673 00:25:41,575 --> 00:25:44,011 {\an1}- Hi. - Welcome in, everyone. 674 00:25:44,044 --> 00:25:46,413 {\an1}Come on. I feel like it just started. 675 00:25:46,446 --> 00:25:49,383 {\an1}All right. We're gonna get you guys in a line here 676 00:25:49,416 --> 00:25:52,219 {\an1}and then we'll take turns getting your orders, okay? 677 00:25:53,353 --> 00:25:54,655 {\an1}The [indistinct] 678 00:25:54,688 --> 00:25:56,056 {\an1}[music dies] 679 00:25:56,089 --> 00:25:57,991 {\an1}So--hold on. What are we doing? 680 00:25:59,159 --> 00:26:00,527 {\an1}Um... 681 00:26:00,561 --> 00:26:01,628 {\an1}Your bartenders can't take an order 682 00:26:01,662 --> 00:26:03,263 {\an1}and do the transaction? 683 00:26:03,297 --> 00:26:05,499 {\an1}So in other words, you take care of your customers, 684 00:26:05,532 --> 00:26:06,767 {\an1}- they all have to line up. - Yeah, yeah, yeah. 685 00:26:06,800 --> 00:26:08,235 {\an1}- Yes. Yes. - So that guy has to wait 686 00:26:08,268 --> 00:26:09,703 {\an1}to order from you and then-- 687 00:26:09,736 --> 00:26:11,605 {\an1}so they're standing there like two idiots 688 00:26:11,638 --> 00:26:13,340 {\an1}that can't do anything? 689 00:26:13,373 --> 00:26:15,475 {\an1}And this is the way you run this place? 690 00:26:15,509 --> 00:26:17,444 {\an1}Have you ever seen a bar in the world that did this? 691 00:26:17,477 --> 00:26:19,346 {\an1}No, they're counter service. 692 00:26:19,379 --> 00:26:21,315 {\an1}Folks, have you ever seen a bar operate like this before? 693 00:26:21,348 --> 00:26:23,417 {\an1}- Anybody? - all: No. 694 00:26:23,450 --> 00:26:25,185 {\an1}I thought you'd say that. 695 00:26:25,219 --> 00:26:27,054 {\an1}I've seen a lot of things in my days, 696 00:26:27,087 --> 00:26:29,590 {\an1}but I have never seen somebody 697 00:26:29,623 --> 00:26:32,192 {\an1}run a bar like a hamburger restaurant. 698 00:26:32,226 --> 00:26:33,560 {\an1}It's lunacy. 699 00:26:33,594 --> 00:26:35,162 {\an1}I don't understand how these people 700 00:26:35,195 --> 00:26:36,263 {\an1}even made it eight months. 701 00:26:36,296 --> 00:26:37,464 {\an1}So more meat than, like, 702 00:26:37,497 --> 00:26:38,465 {\an1}- pretty much--okay. - Yup. 703 00:26:38,498 --> 00:26:40,000 {\an1}How we doing? 704 00:26:40,033 --> 00:26:41,368 {\an1}So we're going off of their old system, Jon, 705 00:26:41,401 --> 00:26:43,403 {\an1}and Kira's running the food out herself. 706 00:26:43,437 --> 00:26:45,372 {\an1}So the cook is cooking, running it out, 707 00:26:45,405 --> 00:26:47,040 {\an1}but you have these other tickets. 708 00:26:47,074 --> 00:26:48,509 {\an1}So every time you get going, you gotta stop? 709 00:26:48,542 --> 00:26:49,643 {\an1}Yes. Snowball never [indistinct] 710 00:26:49,676 --> 00:26:51,245 {\an1}It's absolutely ridiculous. 711 00:26:51,278 --> 00:26:53,313 {\an1}This is the worst-run bar I've ever seen. 712 00:26:53,347 --> 00:26:55,048 {\an1}You have no chance. 713 00:26:55,082 --> 00:26:56,717 {\an1}As good as you are, you have no chance this way. 714 00:26:56,750 --> 00:26:58,619 {\an1}- Yeah. - But we will fix this. 715 00:26:58,652 --> 00:26:59,620 {\an1}Okay. 716 00:26:59,653 --> 00:27:01,288 {\an1}[dramatic music] 717 00:27:01,321 --> 00:27:03,423 {\an1}Ed, are we selling drinks or hamburgers? 718 00:27:03,457 --> 00:27:04,558 {\an1}What are we doing here? 719 00:27:04,591 --> 00:27:06,326 {\an1}I don't get this. 720 00:27:06,360 --> 00:27:09,363 {\an1}Why can't they do transactions and sell drinks? 721 00:27:09,396 --> 00:27:10,664 {\an1}I could take a third station, Jon. 722 00:27:10,697 --> 00:27:12,232 {\an1}So they've never done that before? 723 00:27:12,266 --> 00:27:13,834 {\an1}So--no, no everybody's done that, so. 724 00:27:13,867 --> 00:27:15,502 {\an1}Well then why are these people standing in line, Ed? 725 00:27:15,536 --> 00:27:17,638 {\an1}- Yeah. Let's form three lines. - Three lines? 726 00:27:17,671 --> 00:27:19,373 {\an1}How about they sit where they like 727 00:27:19,406 --> 00:27:21,808 {\an1}and they get served like a real bar? 728 00:27:21,842 --> 00:27:24,044 {\an1}- Would that be nice, folks? - all: Yeah. 729 00:27:24,077 --> 00:27:25,546 {\an1}Is that what everybody would like? 730 00:27:25,579 --> 00:27:27,381 {\an1}- all: Yeah. - Well, come on, Ed! 731 00:27:27,414 --> 00:27:29,383 {\an1}Everybody, let's grab a seat and we'll be out there 732 00:27:29,416 --> 00:27:31,385 {\an1}to take your order, okay? 733 00:27:34,888 --> 00:27:36,590 {\an1}[glass shatters] 734 00:27:36,623 --> 00:27:38,659 {\an1}Why are these people standing in line, Ed? 735 00:27:38,692 --> 00:27:40,594 {\an1}Yeah. Let's shift it to three stations. 736 00:27:40,627 --> 00:27:42,596 {\an1}- Let's form three lines. - Three lines? 737 00:27:42,629 --> 00:27:44,064 {\an1}How about they sit where they like 738 00:27:44,097 --> 00:27:46,934 {\an1}and they get served like a real bar? 739 00:27:46,967 --> 00:27:48,769 {\an1}Is that what everybody would like? 740 00:27:48,802 --> 00:27:50,604 {\an1}- all: Yeah. - Well, come on, Ed! 741 00:27:50,637 --> 00:27:52,573 {\an1}Everybody, let's grab a seat and we'll be out there 742 00:27:52,606 --> 00:27:54,241 {\an1}to take your order, okay? 743 00:27:54,274 --> 00:27:57,778 {\an1}[dramatic music] 744 00:27:57,811 --> 00:27:59,613 {\an1}Hi. Have you guys got to order yet? 745 00:27:59,646 --> 00:28:02,749 {\an1}Oh, no. If you wanna order food, you can order that through us. 746 00:28:02,783 --> 00:28:04,685 {\an1}Yeah. We're gonna take one for all three. 747 00:28:04,718 --> 00:28:06,820 {\an1}Uh, communication is all over the board. 748 00:28:06,854 --> 00:28:08,188 {\an1}Nobody knows what they're doing. 749 00:28:08,222 --> 00:28:09,957 {\an1}They're used to people coming to them, 750 00:28:09,990 --> 00:28:11,892 {\an1}and so they have no idea. 751 00:28:11,925 --> 00:28:14,161 {\an1}They don't have table numbers, they don't have a system. 752 00:28:14,194 --> 00:28:17,965 {\an1}So, I need a Mile-High Spritz and a pickle jar 753 00:28:17,998 --> 00:28:20,367 {\an1}- when you guys [indistinct] - So Ed, we have no tickets. 754 00:28:20,400 --> 00:28:22,269 {\an1}- Yes. - No printers, we have-- 755 00:28:22,302 --> 00:28:23,937 {\an1}We've got tickets. I just wanna tell them the drink orders, 756 00:28:23,971 --> 00:28:25,239 {\an1}so the food order, if it [indistinct] 757 00:28:25,272 --> 00:28:26,907 {\an1}So how is she gonna remember that? 758 00:28:26,940 --> 00:28:28,375 {\an1}And how are you gonna remember that? 759 00:28:28,408 --> 00:28:30,811 {\an1}And how is she gonna know what table it goes to? 760 00:28:30,844 --> 00:28:32,379 {\an1}It's on the ticket, so--but the-- 761 00:28:32,412 --> 00:28:34,147 {\an1}What ticket? You just verbally ordered it to them. 762 00:28:34,181 --> 00:28:35,382 {\an1}- I know. I'm just-- - She doesn't have a ticket. 763 00:28:35,415 --> 00:28:36,917 {\an1}You're right, you're right. 764 00:28:36,950 --> 00:28:38,118 {\an1}I'm gonna grab the ticket from outback, so. 765 00:28:38,151 --> 00:28:39,753 {\an1}So now when you give her the ticket, 766 00:28:39,786 --> 00:28:41,655 {\an1}is she making two of those or one of those? 767 00:28:41,688 --> 00:28:43,390 {\an1}She's making one of the Mile-High Spritz-- 768 00:28:43,423 --> 00:28:45,225 {\an1}- So you're gonna say to her-- - --one for the [indistinct]. 769 00:28:45,259 --> 00:28:47,127 {\an1}--"This is the ticket for the drinks I just ordered?" 770 00:28:47,160 --> 00:28:49,329 {\an1}- That's about-- - Uh, this is ridiculous, man. 771 00:28:49,363 --> 00:28:50,964 {\an1}It's completely chaotic. 772 00:28:50,998 --> 00:28:53,700 {\an1}[dramatic music] 773 00:28:53,734 --> 00:28:56,003 {\an1}Okay. We got three chicken peppers comin'. 774 00:28:56,036 --> 00:28:58,071 {\an1}We did not order a shot. 775 00:28:58,105 --> 00:28:59,606 {\an1}So how did you get that? 776 00:28:59,640 --> 00:29:01,008 {\an1}She just delivered it to us 777 00:29:01,041 --> 00:29:02,709 {\an1}- because-- - It's a gift maybe? 778 00:29:02,743 --> 00:29:04,044 {\an1}- Yeah. - Yeah. 779 00:29:04,077 --> 00:29:05,679 {\an1}- Maybe it's a gift. - I'm a little confused. 780 00:29:05,712 --> 00:29:07,181 {\an1}- Nothing here, guys, huh? - Nothing here. 781 00:29:07,214 --> 00:29:08,448 {\an1}- Not even water. - Okay. Did you order food? 782 00:29:08,482 --> 00:29:10,117 {\an1}Food. And I asked for water. 783 00:29:10,150 --> 00:29:12,786 {\an1}She told me to get up and get it myself there. 784 00:29:12,819 --> 00:29:15,222 {\an1}I'm seeing two guests right over here 785 00:29:15,255 --> 00:29:17,024 {\an1}that look like they're waiting for service. 786 00:29:17,057 --> 00:29:18,358 {\an1}I would--I would jump on that. 787 00:29:18,392 --> 00:29:20,227 {\an1}Okay. Ed, it's over. 788 00:29:20,260 --> 00:29:23,797 {\an1}You made it about a half hour, and that's it. 789 00:29:23,830 --> 00:29:26,033 {\an1}I must tell you, I want to apologize 790 00:29:26,066 --> 00:29:28,902 {\an1}to all of you on behalf of Ed. 791 00:29:28,936 --> 00:29:32,973 {\an1}This is the worst-managed bar I have ever seen in Bar Rescue. 792 00:29:33,006 --> 00:29:35,275 {\an1}I've never seen a bar that has no table numbers, 793 00:29:35,309 --> 00:29:37,277 {\an1}no seats, no servers, 794 00:29:37,311 --> 00:29:40,180 {\an1}no systems behind the bar to do transactions. 795 00:29:40,214 --> 00:29:42,883 {\an1}No recipes. There is nothing here. 796 00:29:42,916 --> 00:29:44,885 {\an1}What you're asking of your customers 797 00:29:44,918 --> 00:29:46,854 {\an1}makes you a complete ass. 798 00:29:46,887 --> 00:29:49,056 {\an1}- Okay. - You have no guest sensitivity, 799 00:29:49,089 --> 00:29:50,757 {\an1}no desire to serve, 800 00:29:50,791 --> 00:29:52,826 {\an1}no desire to come through for people. 801 00:29:52,860 --> 00:29:55,195 {\an1}You are probably the least sensitive, 802 00:29:55,229 --> 00:29:58,699 {\an1}worst bar owner I have ever seen. 803 00:29:58,732 --> 00:30:01,735 {\an1}Now apologize to them for your shortcoming. 804 00:30:01,768 --> 00:30:02,803 {\an1}Say it! 805 00:30:02,836 --> 00:30:04,204 {\an1}I am sorry, everybody, 806 00:30:04,238 --> 00:30:05,873 {\an1}that I let you guys down. 807 00:30:05,906 --> 00:30:07,941 {\an1}I really hope you guys give us another chance 808 00:30:07,975 --> 00:30:09,710 {\an1}because we will make this right. 809 00:30:09,743 --> 00:30:11,378 {\an1}No, I will make this right. 810 00:30:11,411 --> 00:30:13,347 {\an1}Please come back in two nights, everybody. 811 00:30:13,380 --> 00:30:14,882 {\an1}We'll show you how it's done. 812 00:30:14,915 --> 00:30:17,150 {\an1}Certainly he's not gonna. 813 00:30:17,184 --> 00:30:23,123 {\an1}This have shown me a lot of weaknesses that, you know, 814 00:30:23,156 --> 00:30:25,359 {\an1}a lot of weakness [indistinct] changes need to be made, 815 00:30:25,392 --> 00:30:29,830 {\an1}so changes will be made, that's, that's all I could say. 816 00:30:31,932 --> 00:30:34,835 {\an1}[dramatic music] 817 00:30:37,437 --> 00:30:39,072 {\an1}Well, well, well. 818 00:30:39,106 --> 00:30:40,440 {\an1}- Hello everybody. - all: Hi. 819 00:30:40,474 --> 00:30:42,009 {\an1}- Hi, how you doing? - All right. 820 00:30:42,042 --> 00:30:43,677 {\an1}Let's just dive right in it, okay? 821 00:30:43,710 --> 00:30:46,013 {\an1}Let's make a cocktail exclusive to you 822 00:30:46,046 --> 00:30:48,916 {\an1}that sets you apart from everybody else, okay? 823 00:30:48,949 --> 00:30:51,084 {\an1}This is called My Boy Blue. 824 00:30:51,118 --> 00:30:52,819 {\an1}Start with lime juice, one ounce. 825 00:30:52,853 --> 00:30:54,922 {\an1}One ounce of fresh pineapple juice, 826 00:30:54,955 --> 00:30:56,757 {\an1}blue curacao, this is one ounce 827 00:30:56,790 --> 00:30:59,026 {\an1}all across the board, so there's no thinking here. 828 00:30:59,059 --> 00:31:00,827 {\an1}We're gonna hit it with a spiced rum, 829 00:31:00,861 --> 00:31:02,262 {\an1}finish it with some high-octane whiskey. 830 00:31:02,296 --> 00:31:03,931 {\an1}Now shake this bad boy. 831 00:31:06,967 --> 00:31:09,503 {\an1}Some dashes of some bitters, a little gummy shark, yeah? 832 00:31:09,536 --> 00:31:11,505 {\an1}A little straw. Here we go. 833 00:31:11,538 --> 00:31:13,941 {\an1}My Boy Blue! 834 00:31:13,974 --> 00:31:15,275 {\an1}- Fun, right? - Yeah. 835 00:31:15,309 --> 00:31:16,476 {\an1}A little Instagrammable. 836 00:31:16,510 --> 00:31:17,744 {\an1}Yeah. Yeah. 837 00:31:17,778 --> 00:31:18,946 {\an1}You drink with your eyes. 838 00:31:18,979 --> 00:31:20,080 {\an1}- Absolutely. - Right? 839 00:31:20,113 --> 00:31:22,216 {\an1}Dive right in. The water's warm. 840 00:31:22,249 --> 00:31:24,084 {\an1}Be careful of the shark. 841 00:31:24,117 --> 00:31:26,220 {\an1}- Oh, my goodness, it's so good. - It's so good. 842 00:31:26,253 --> 00:31:27,521 {\an1}Guys, let's make some magic happen. 843 00:31:27,554 --> 00:31:28,856 {\an1}Yeah. 844 00:31:28,889 --> 00:31:30,457 {\an1}Let's just rock this re-launch, 845 00:31:30,490 --> 00:31:31,859 {\an1}- shall we? - Yeah. 846 00:31:31,892 --> 00:31:36,029 {\an1}[upbeat music] 847 00:31:41,335 --> 00:31:44,304 {\an1}It's been a very long week and, um, emotionally, 848 00:31:44,338 --> 00:31:46,073 {\an1}um, it's been a rollercoaster. 849 00:31:46,106 --> 00:31:48,108 {\an1}Obviously, we still made some mistakes, 850 00:31:48,141 --> 00:31:50,143 {\an1}but I hope he saw our desire 851 00:31:50,177 --> 00:31:54,748 {\an1}to, you know, be successful for Valerie, and my kids, 852 00:31:54,781 --> 00:31:56,884 {\an1}my family, and my employees. 853 00:31:58,452 --> 00:32:00,420 {\an1}I want our talk to be meaningful for you. 854 00:32:00,454 --> 00:32:02,022 {\an1}Because I beat the hell out of you, 855 00:32:02,055 --> 00:32:03,390 {\an1}but I want you to know it's out of love. 856 00:32:03,423 --> 00:32:04,558 {\an1}- Thank you. - Yeah. 857 00:32:04,591 --> 00:32:07,127 {\an1}So I wanna start this conversation 858 00:32:07,160 --> 00:32:09,062 {\an1}- by doing this. - Oh. 859 00:32:11,398 --> 00:32:13,066 {\an1}- But you have to do that. - Okay. Yeah. I said no, 860 00:32:13,100 --> 00:32:14,501 {\an1}if you're tearing up, it just got me, so. 861 00:32:14,535 --> 00:32:16,136 {\an1}Isn't this what this was about? 862 00:32:16,170 --> 00:32:17,471 {\an1}You know, you shouldn't have to stress 863 00:32:17,504 --> 00:32:19,339 {\an1}with this and the financial stress, 864 00:32:19,373 --> 00:32:21,108 {\an1}and say no to your beautiful children 865 00:32:21,141 --> 00:32:22,509 {\an1}when you wanna say yes. 866 00:32:22,543 --> 00:32:24,912 {\an1}- They deserve better. - Yes. 867 00:32:24,945 --> 00:32:28,215 {\an1}So, where do you wanna be five years from now? 868 00:32:28,248 --> 00:32:29,950 {\an1}What do you want out of this, Ed? 869 00:32:29,983 --> 00:32:32,519 {\an1}Uh, I would like to actually get 870 00:32:32,553 --> 00:32:35,389 {\an1}a great loyal customer-base. 871 00:32:35,422 --> 00:32:37,558 {\an1}If we could really have a lot of success, 872 00:32:37,591 --> 00:32:39,593 {\an1}open multiple locations at some point. 873 00:32:39,626 --> 00:32:41,995 {\an1}And I--I'm not interested in selling this at all. 874 00:32:42,029 --> 00:32:44,865 {\an1}This is what I want, you know, for, for our lives. 875 00:32:44,898 --> 00:32:46,466 {\an1}What do you need to do differently 876 00:32:46,500 --> 00:32:48,902 {\an1}to make this a real business, Ed? 877 00:32:48,936 --> 00:32:50,871 {\an1}Not--and I mean not just talking, 878 00:32:50,904 --> 00:32:53,507 {\an1}think about change and doing things different, 879 00:32:53,540 --> 00:32:56,176 {\an1}we need an [indistinct] and that's been a big failure, 880 00:32:56,210 --> 00:32:57,945 {\an1}you know, we've known 881 00:32:57,978 --> 00:33:00,480 {\an1}but I never did anything about it. 882 00:33:00,514 --> 00:33:02,516 {\an1}You gotta run it like a regular bar, don't you? 883 00:33:02,549 --> 00:33:04,318 {\an1}- Like other people. - Yeah, absolutely. 884 00:33:04,351 --> 00:33:06,453 {\an1}I'm gonna put a new POS system in for you guys, 885 00:33:06,486 --> 00:33:08,021 {\an1}fast, efficient. 886 00:33:08,055 --> 00:33:09,890 {\an1}- That's awesome. - You're gonna have 887 00:33:09,923 --> 00:33:11,959 {\an1}a new interior that's gonna be great and fit the market. 888 00:33:11,992 --> 00:33:13,393 {\an1}You're gonna have new food items, 889 00:33:13,427 --> 00:33:14,595 {\an1}and new signature cocktails 890 00:33:14,628 --> 00:33:16,964 {\an1}that are all your own, Valerie. 891 00:33:16,997 --> 00:33:19,366 {\an1}And you have a whole fresh start. 892 00:33:19,399 --> 00:33:21,335 {\an1}So I'm putting those systems in. 893 00:33:21,368 --> 00:33:23,237 {\an1}Now, fight for what we put in, 894 00:33:23,270 --> 00:33:25,138 {\an1}and don't let it deteriorate. 895 00:33:25,172 --> 00:33:28,108 {\an1}And remember, think about how angry you'll be 896 00:33:28,141 --> 00:33:29,142 {\an1}if this bar closes. 897 00:33:29,176 --> 00:33:30,577 {\an1}Yes. 898 00:33:30,611 --> 00:33:32,446 {\an1}And how much you would have let them down. 899 00:33:32,479 --> 00:33:35,516 {\an1}So I gave you what you need, now fight for it. 900 00:33:35,549 --> 00:33:37,150 {\an1}All right. You've got that. 901 00:33:37,184 --> 00:33:38,519 {\an1}I'm believing in you. 902 00:33:38,552 --> 00:33:40,020 {\an1}- Thank you. - That makes me happy. 903 00:33:40,053 --> 00:33:41,355 {\an1}- I am. - [laughs] 904 00:33:41,388 --> 00:33:42,890 {\an1}I see his desire. 905 00:33:42,923 --> 00:33:44,525 {\an1}And I've given him the tools now. 906 00:33:44,558 --> 00:33:46,660 {\an1}I really think you can do this, buddy. 907 00:33:46,693 --> 00:33:50,063 {\an1}Jon saying that he actually believe in me was, was huge. 908 00:33:50,097 --> 00:33:52,065 {\an1}So I gotta go take care of your bar, 909 00:33:52,099 --> 00:33:53,634 {\an1}get everything remodeled, 910 00:33:53,667 --> 00:33:55,169 {\an1}and get this as perfect for you as I possibly can. 911 00:33:55,202 --> 00:33:56,570 {\an1}All right, buddy, how about my hug? 912 00:33:56,603 --> 00:33:57,905 {\an1}- I appreciate it. - [laughs] 913 00:33:57,938 --> 00:33:59,406 {\an1}- Come here, man. - [laughs] 914 00:33:59,439 --> 00:34:01,275 {\an1}Thank you. Thank you so much. 915 00:34:01,308 --> 00:34:03,076 {\an1}I feel like he does see the true me. 916 00:34:03,110 --> 00:34:04,678 {\an1}I just need to follow through, 917 00:34:04,711 --> 00:34:06,647 {\an1}and prove to our customers that hey, 918 00:34:06,680 --> 00:34:09,550 {\an1}we are caring owners and we're caring staff. 919 00:34:09,583 --> 00:34:11,118 {\an1}That's my ultimate goal. 920 00:34:11,150 --> 00:34:12,686 {\an1}[laughs] 921 00:34:12,719 --> 00:34:14,254 {\an1}It was a good meeting. 922 00:34:14,288 --> 00:34:15,989 {\an1}- It was. - Yeah. 923 00:34:17,190 --> 00:34:20,027 {\an1}[upbeat music] 924 00:34:26,065 --> 00:34:27,568 {\an1}[cheers and applause] 925 00:34:27,601 --> 00:34:28,969 {\an1}I'm ready. 926 00:34:29,735 --> 00:34:31,304 {\an1}Hello, how are you? 927 00:34:31,338 --> 00:34:32,639 {\an1}- Hi. - Hello. 928 00:34:32,672 --> 00:34:34,174 {\an1}- Hello. - Hey, everybody. 929 00:34:34,208 --> 00:34:35,641 {\an1}Hey! 930 00:34:35,676 --> 00:34:38,045 {\an1}- Val, you're smiling. - Very much. 931 00:34:38,078 --> 00:34:39,679 {\an1}Other than shivering, how you doing, Ed? 932 00:34:39,713 --> 00:34:41,215 {\an1}- [laughter] - I'm good. 933 00:34:41,248 --> 00:34:42,482 {\an1}- Much better right now, so. - Yeah? 934 00:34:42,516 --> 00:34:44,051 {\an1}What do you think looking back? 935 00:34:44,083 --> 00:34:46,420 {\an1}Uh, I think it's gonna be well worth it. 936 00:34:46,453 --> 00:34:47,688 {\an1}I really do. 937 00:34:47,721 --> 00:34:49,056 {\an1}You know what, they sometimes say 938 00:34:49,089 --> 00:34:50,290 {\an1}it's good guy in a though place, 939 00:34:50,324 --> 00:34:52,059 {\an1}- right, Val? - Yes. 940 00:34:52,092 --> 00:34:53,659 {\an1}A little kick in the butt getting out of that though place 941 00:34:53,694 --> 00:34:55,295 {\an1}and the good guy takes over again. 942 00:34:55,329 --> 00:34:57,030 {\an1}Yeah. 943 00:34:57,063 --> 00:34:58,699 {\an1}When I named this bar, 944 00:34:58,732 --> 00:35:01,201 {\an1}I want to give you something you wanted to fight for, 945 00:35:01,235 --> 00:35:02,769 {\an1}just like Valerie. 946 00:35:02,803 --> 00:35:04,705 {\an1}You would do anything for Valerie, would you? 947 00:35:04,738 --> 00:35:05,973 {\an1}Yes, I would. 948 00:35:07,107 --> 00:35:08,442 {\an1}You guys ready to see it? 949 00:35:08,475 --> 00:35:09,576 {\an1}- Yes. - Here we go. 950 00:35:09,610 --> 00:35:13,313 {\an1}One, two, three! 951 00:35:13,347 --> 00:35:17,584 {\an1}[cheers and applause] 952 00:35:17,618 --> 00:35:22,189 {\an1}- That's awesome! - Thank you. 953 00:35:23,924 --> 00:35:27,194 {\an1}One, two, three! 954 00:35:28,729 --> 00:35:31,765 {\an1}[cheers and applause] 955 00:35:35,035 --> 00:35:36,603 {\an1}Oh, the logo over here. 956 00:35:36,637 --> 00:35:37,738 {\an1}- Oh, my God! - That looks amazing. 957 00:35:37,771 --> 00:35:39,306 {\an1}- Oh, wow! Wow! - Okay. 958 00:35:39,339 --> 00:35:40,908 {\an1}What do you think of that, Val? 959 00:35:40,941 --> 00:35:43,277 {\an1}It's very exciting. It's very exciting. 960 00:35:43,310 --> 00:35:45,712 {\an1}I mean, this has been his dream and to be a part of that 961 00:35:45,746 --> 00:35:48,182 {\an1}- that way, it means a lot. - But you're his dream too, 962 00:35:48,215 --> 00:35:49,583 {\an1}- aren't you? - Yes. 963 00:35:49,616 --> 00:35:51,084 {\an1}So now your dreams get together 964 00:35:51,118 --> 00:35:54,188 {\an1}and you fight for them together. 965 00:35:54,221 --> 00:35:57,324 {\an1}I saw Valerie's Brewhouse, and I thought it was-- 966 00:35:57,357 --> 00:35:59,726 {\an1}it was a perfect design that could be--to be picked. 967 00:35:59,760 --> 00:36:01,261 {\an1}She's the rock in our family. 968 00:36:01,295 --> 00:36:02,663 {\an1}She--she's the glue that holds it together. 969 00:36:02,696 --> 00:36:03,897 {\an1}Ed, do you wanna see it? 970 00:36:03,931 --> 00:36:05,232 {\an1}- Yes. Yes. Yes. - You guys ready? 971 00:36:05,265 --> 00:36:06,633 {\an1}all: Yes! - Go ahead. 972 00:36:06,667 --> 00:36:07,935 {\an1}All right. 973 00:36:10,204 --> 00:36:12,239 {\an1}Oh, my. Holy cow! 974 00:36:12,272 --> 00:36:14,074 {\an1}- Wow! - Oh, my God. 975 00:36:14,107 --> 00:36:16,243 {\an1}Oh, my God! 976 00:36:18,378 --> 00:36:21,815 {\an1}- It's so beautiful. - Oh, my gosh. 977 00:36:21,849 --> 00:36:22,883 {\an1}- Wow. - Wait. 978 00:36:22,916 --> 00:36:24,852 {\an1}High fives, everybody. 979 00:36:24,885 --> 00:36:26,854 {\an1}- Yes. - [laughter] 980 00:36:26,887 --> 00:36:29,189 {\an1}I, I was just amazed, like, the color tone, 981 00:36:29,223 --> 00:36:32,192 {\an1}everything, like, it, it couldn't be any more perfect. 982 00:36:32,226 --> 00:36:35,095 {\an1}It's a new lease, you know, new lease on life. 983 00:36:35,128 --> 00:36:36,964 {\an1}Look how it is white. 984 00:36:36,997 --> 00:36:38,765 {\an1}Oh, the tables look so good. 985 00:36:38,799 --> 00:36:40,300 {\an1}- Look at how awesome they look. - And look at these? 986 00:36:40,334 --> 00:36:42,269 {\an1}[indistinct] that's great. 987 00:36:42,302 --> 00:36:44,304 {\an1}- I love this. - [indistinct chatter] 988 00:36:44,338 --> 00:36:46,106 {\an1}This is amazing. 989 00:36:46,139 --> 00:36:47,641 {\an1}Oh, God. 990 00:36:47,674 --> 00:36:49,042 {\an1}- Look at that. - [laughs] So cool! 991 00:36:49,076 --> 00:36:50,711 {\an1}Look at that big logo. I love the paint. 992 00:36:50,744 --> 00:36:53,080 {\an1}- It's gorgeous. - Now this is a bar! 993 00:36:53,113 --> 00:36:54,915 {\an1}Yes, I cried, because 994 00:36:54,948 --> 00:36:56,316 {\an1}I've been coming to this bar 995 00:36:56,350 --> 00:36:57,918 {\an1}even before I worked at it. 996 00:36:57,951 --> 00:36:59,887 {\an1}And it's never looked so beautiful. 997 00:36:59,920 --> 00:37:02,422 {\an1}It is absolutely gorgeous in here, and, and, yeah, 998 00:37:02,456 --> 00:37:05,792 {\an1}I, I--I'm so excited to get to work here. 999 00:37:05,826 --> 00:37:07,861 {\an1}- Look [indistinct] - [laughter] 1000 00:37:07,895 --> 00:37:09,096 {\an1}What do you think? 1001 00:37:09,129 --> 00:37:10,697 {\an1}- It's amazing. - Oh, my God. 1002 00:37:10,731 --> 00:37:12,366 {\an1}- Oh, my goodness. - Aww. Are you happy? 1003 00:37:12,399 --> 00:37:15,102 {\an1}[laughs] Thank you so much. 1004 00:37:15,135 --> 00:37:16,403 {\an1}Thank you. 1005 00:37:16,436 --> 00:37:18,071 {\an1}So you happy, Ed? 1006 00:37:18,105 --> 00:37:19,439 {\an1}Well, I got a lot to show you, guys. 1007 00:37:19,473 --> 00:37:20,440 {\an1}- So come on over to the bar. - Yeah. 1008 00:37:20,474 --> 00:37:22,176 {\an1}- Okay. - Okay. 1009 00:37:22,209 --> 00:37:25,179 {\an1}Let's start with our problems from stress test. 1010 00:37:25,212 --> 00:37:28,282 {\an1}If the bartenders were doing their own transactions, 1011 00:37:28,315 --> 00:37:30,250 {\an1}- you could've been serving. - Right. 1012 00:37:30,284 --> 00:37:33,120 {\an1}So, I got you three POS systems, 1013 00:37:33,153 --> 00:37:36,056 {\an1}and we got you SkyTabs. 1014 00:37:36,089 --> 00:37:37,424 {\an1}- Right. - So you do the transaction 1015 00:37:37,457 --> 00:37:39,126 {\an1}- right at the table. - Yeah. 1016 00:37:39,159 --> 00:37:42,462 {\an1}State-of-the art SkyTab POS powered by Shift4. 1017 00:37:42,496 --> 00:37:44,932 {\an1}I also got Mile High Beverage Brothers 1018 00:37:44,965 --> 00:37:46,700 {\an1}to put in the draft beer system, 1019 00:37:46,733 --> 00:37:49,770 {\an1}fix the walk-in cooler, clean all the beer lines 1020 00:37:49,803 --> 00:37:52,005 {\an1}so the temperatures are perfect everywhere. 1021 00:37:52,039 --> 00:37:54,208 {\an1}I got BarProducts.com 1022 00:37:54,241 --> 00:37:56,276 {\an1}to give you guys all new glassware, 1023 00:37:56,310 --> 00:37:57,978 {\an1}service ware, mixing equipment. 1024 00:37:58,011 --> 00:37:59,746 {\an1}And I got Ink Monstr 1025 00:37:59,780 --> 00:38:03,383 {\an1}to do the interior vinyl wrap. 1026 00:38:03,417 --> 00:38:05,319 {\an1}Cost is important and I want you to remember this. 1027 00:38:05,352 --> 00:38:06,987 {\an1}- Yup. - And I got you 1028 00:38:07,020 --> 00:38:09,056 {\an1}a lifetime subscription of Partender 1029 00:38:09,089 --> 00:38:11,925 {\an1}which does all these inventory for you. 1030 00:38:11,959 --> 00:38:13,927 {\an1}And we don't wanna get each sick. 1031 00:38:13,961 --> 00:38:16,196 {\an1}This is a PathSpot machine. 1032 00:38:16,230 --> 00:38:18,966 {\an1}This machine scans your hands automatically. 1033 00:38:18,999 --> 00:38:20,334 {\an1}all: Oh. - If they're clean, 1034 00:38:20,367 --> 00:38:22,236 {\an1}you get a green light, you can be safe. 1035 00:38:22,269 --> 00:38:24,171 {\an1}I got Standard Restaurant Supply 1036 00:38:24,204 --> 00:38:26,440 {\an1}to give you a new sandwich prep station in the back, 1037 00:38:26,473 --> 00:38:29,376 {\an1}a steam table, kitchenware, so you're set up. 1038 00:38:29,409 --> 00:38:30,844 {\an1}You've got everything you need, don't you? 1039 00:38:30,878 --> 00:38:31,979 {\an1}Oh, my goodness. 1040 00:38:32,012 --> 00:38:34,381 {\an1}So we got new systems in place, 1041 00:38:34,414 --> 00:38:36,216 {\an1}we're running like a real bar now. 1042 00:38:36,250 --> 00:38:37,784 {\an1}Okay. You guys excited? 1043 00:38:37,818 --> 00:38:39,353 {\an1}- all: Yes. - Okay. There's only thing left. 1044 00:38:39,386 --> 00:38:40,854 {\an1}Let's go to work and let's get them back. 1045 00:38:40,888 --> 00:38:42,289 {\an1}- Let's get ready. - All right. 1046 00:38:42,322 --> 00:38:43,891 {\an1}You got bars to set up, kitchen to set up, 1047 00:38:43,924 --> 00:38:45,392 {\an1}- uniforms, let's go to it. - All right. 1048 00:38:45,425 --> 00:38:47,494 {\an1}- Hello, everybody. - Come on in. 1049 00:38:47,528 --> 00:38:50,163 {\an1}- [cheers and applause] - Welcome! Doors are open! 1050 00:38:50,197 --> 00:38:52,232 {\an1}Welcome to Valerie's Brewhouse! 1051 00:38:52,266 --> 00:38:54,001 {\an1}[upbeat music] 1052 00:38:54,034 --> 00:38:55,435 {\an1}- How you doin'? - Thank you, brother. 1053 00:38:55,469 --> 00:38:57,337 {\an1}- Grab any seat here. - Hi. 1054 00:38:57,371 --> 00:38:58,272 {\an1}- We'll be with you shortly. - Come on in and have a seat, 1055 00:38:58,305 --> 00:38:59,740 {\an1}you guys. 1056 00:38:59,773 --> 00:39:01,341 {\an1}Hi, guys! Yes. Make yourself comfortable. 1057 00:39:01,375 --> 00:39:04,344 {\an1}- Come on in. - Hi, welcome! 1058 00:39:04,378 --> 00:39:07,114 {\an1}Here are our menu. 1059 00:39:07,147 --> 00:39:08,448 {\an1}What are you thinkin'? 1060 00:39:08,482 --> 00:39:10,417 {\an1}I'll get a My Boy Blue. 1061 00:39:10,450 --> 00:39:11,952 {\an1}A My Boy Blue? 1062 00:39:11,985 --> 00:39:13,887 {\an1}- I got beer on tap. - I'll be there. 1063 00:39:13,921 --> 00:39:15,889 {\an1}- How are you, guys? - Hi, how are you? 1064 00:39:15,923 --> 00:39:17,457 {\an1}All right. What can I get you? 1065 00:39:17,491 --> 00:39:19,960 {\an1}Get me the, the chicken popper trio. 1066 00:39:19,993 --> 00:39:22,930 {\an1}I'll try the Mile High BLT. 1067 00:39:22,963 --> 00:39:25,299 {\an1}- Okay. - Three BLT's. 1068 00:39:25,332 --> 00:39:27,835 {\an1}Here we go. Let's do this. 1069 00:39:29,336 --> 00:39:30,571 {\an1}How we doin'? It's starting to come in now. 1070 00:39:30,604 --> 00:39:31,939 {\an1}Jon, she's rolling already. 1071 00:39:31,972 --> 00:39:33,307 {\an1}Tickets are coming in nicely, 1072 00:39:33,340 --> 00:39:35,209 {\an1}she's pre-set correctly, 1073 00:39:35,242 --> 00:39:37,411 {\an1}and, uh, everything's starting to look good. 1074 00:39:37,444 --> 00:39:39,246 {\an1}And you're not running food out there anymore, 1075 00:39:39,279 --> 00:39:41,815 {\an1}so you can actually slip into a little groove here, 1076 00:39:41,849 --> 00:39:43,517 {\an1}and keep momentum going, which is great. 1077 00:39:43,550 --> 00:39:45,385 {\an1}Now, I wanna see if Ed comes and picks this up. 1078 00:39:45,419 --> 00:39:46,453 {\an1}Right. 1079 00:39:48,889 --> 00:39:50,290 {\an1}- Here. All right. - Wanna grab some of these, too? 1080 00:39:50,324 --> 00:39:51,925 {\an1}And that's just the one ticket. 1081 00:39:51,959 --> 00:39:53,193 {\an1}Can you grab that one for me and follow me? 1082 00:39:53,227 --> 00:39:54,461 {\an1}- Yup, yup, got it. - Thank you. 1083 00:39:54,494 --> 00:39:57,097 {\an1}Who was here during stress test? Anybody? 1084 00:39:57,130 --> 00:39:58,232 {\an1}Big difference, huh? 1085 00:39:58,265 --> 00:39:59,867 {\an1}- Yeah. - Oh, yeah. 1086 00:39:59,900 --> 00:40:01,935 {\an1}You got your food and drinks much quicker? 1087 00:40:01,969 --> 00:40:04,137 {\an1}Yeah, I knew these are great employees when I got here. 1088 00:40:04,171 --> 00:40:05,539 {\an1}With the right systems, 1089 00:40:05,572 --> 00:40:07,274 {\an1}it's working really, really well. 1090 00:40:07,307 --> 00:40:09,510 {\an1}It's one of the better openings we've ever had. 1091 00:40:09,543 --> 00:40:10,844 {\an1}Okay. This is the best part. 1092 00:40:10,878 --> 00:40:12,112 {\an1}Look out there. 1093 00:40:12,145 --> 00:40:13,947 {\an1}- Look what just happened. - Yup. 1094 00:40:13,981 --> 00:40:15,349 {\an1}All right. You got to connect with customers tonight. 1095 00:40:15,382 --> 00:40:16,850 {\an1}- Yes. - Smile. 1096 00:40:16,884 --> 00:40:18,352 {\an1}- Yes. - My work is done. 1097 00:40:18,385 --> 00:40:20,120 {\an1}- Yes! Thank you. - Now it's up to you, buddy. 1098 00:40:20,153 --> 00:40:21,255 {\an1}Thank you. Thank you. 1099 00:40:21,288 --> 00:40:22,289 {\an1}- You got this? - I've got this. 1100 00:40:22,322 --> 00:40:23,991 {\an1}I've got this. Yeah. 1101 00:40:24,024 --> 00:40:25,559 {\an1}And you know what? You lit the fire in my eyes. 1102 00:40:25,592 --> 00:40:27,895 {\an1}Excellent. Well, let's keep that fire going, okay? 1103 00:40:27,928 --> 00:40:30,097 {\an1}Thank you. 1104 00:40:30,130 --> 00:40:31,198 {\an1}- Thank you, man. - Good luck. 1105 00:40:31,231 --> 00:40:32,966 {\an1}- Thank you. - Bye-bye. 1106 00:40:33,000 --> 00:40:35,035 {\an1}I mean, this is--it's our bar now. 1107 00:40:35,068 --> 00:40:36,803 {\an1}We have an amazing staff, 1108 00:40:36,837 --> 00:40:38,438 {\an1}what started out as his dream 1109 00:40:38,472 --> 00:40:40,073 {\an1}has turned into ours. 1110 00:40:40,107 --> 00:40:42,376 {\an1}And, um, my kids, 1111 00:40:42,409 --> 00:40:44,945 {\an1}they're so proud of us. 1112 00:40:44,978 --> 00:40:49,016 {\an1}And for them to see us grow like this, um, 1113 00:40:49,049 --> 00:40:50,851 {\an1}it means more than anything. 1114 00:40:53,554 --> 00:40:56,790 {\an1}[upbeat music] 1115 00:41:03,997 --> 00:41:05,532 {\an1}Promotional consideration provided by: 1116 00:41:05,566 --> 00:41:07,401 {\an1}Partender, PathSpot, SkyTab POS, Provision, 1117 00:41:07,434 --> 00:41:09,937 {\an1}Cleaning Pros, Belfort Pluming, Paramount Audio Video Corp, 1118 00:41:09,970 --> 00:41:12,105 {\an1}Colorado Budget Billiards, Mile High Beverage Brothers, 1119 00:41:12,139 --> 00:41:13,640 {\an1}Bar Products, Standard Restaurant Supply, 1120 00:41:13,674 --> 00:41:22,416 {\an1}Ink Monstr, TiCOAT, One Stone, and ESRI.