1
00:00:01,468 --> 00:00:04,271
{\an1}I play pool pretty often.
2
00:00:04,304 --> 00:00:06,006
{\an1}It might be a Friday night
or a Saturday night,
3
00:00:06,039 --> 00:00:07,875
{\an1}you know, just playing pool
all night long.
4
00:00:07,908 --> 00:00:08,976
{\an1}[grunts]
5
00:00:09,009 --> 00:00:10,511
{\an1}I even joined a league
6
00:00:10,544 --> 00:00:12,045
{\an1}with some guys here
and just to,
7
00:00:12,079 --> 00:00:14,681
{\an1}you know, show them I,
I am the same as them.
8
00:00:16,049 --> 00:00:18,519
{\an1}Oh, come on.
9
00:00:18,552 --> 00:00:21,355
{\an1}narrator: For over 30 years,
Jon Taffer has traveled
10
00:00:21,388 --> 00:00:25,859
{\an1}the country, saving hundreds
of bars from failure and ruin.
11
00:00:25,893 --> 00:00:28,762
{\an1}The past few years
have been harder on our country
12
00:00:28,795 --> 00:00:30,931
{\an1}than I've ever seen before.
13
00:00:30,964 --> 00:00:33,867
{\an1}But now,
in a post-pandemic world,
14
00:00:33,901 --> 00:00:36,737
{\an1}restaurants and bars are seeing
a massive surge in business.
15
00:00:38,872 --> 00:00:42,776
{\an1}And a customer base that has
a much higher expectation
16
00:00:42,809 --> 00:00:44,678
{\an1}for quality food and drinks.
17
00:00:44,711 --> 00:00:45,946
{\an1}Not a huge fan of this.
18
00:00:45,979 --> 00:00:48,348
{\an1}So I'm on a mission
to save bars
19
00:00:48,382 --> 00:00:50,350
{\an1}that have been struggling
to keep up with
20
00:00:50,384 --> 00:00:52,286
{\an1}the new landscape of
our industry.
21
00:00:53,854 --> 00:00:56,023
{\an1}narrator: So now,
Jon is back out on the road
22
00:00:56,056 --> 00:00:58,592
{\an1}and heading to Castle Rock,
Colorado
23
00:00:58,625 --> 00:01:01,361
{\an1}to rescue Colorado Cork & Keg.
24
00:01:01,395 --> 00:01:03,497
{\an1}This is a new era
for our country,
25
00:01:03,530 --> 00:01:05,498
{\an1}so we need to raise the bar
26
00:01:05,532 --> 00:01:07,301
{\an1}and rise to these challenges.
27
00:01:09,036 --> 00:01:11,038
{\an1}narrator: In 2021,
28
00:01:11,071 --> 00:01:13,539
{\an1}Ed and Valerie Komperda
purchased
29
00:01:13,574 --> 00:01:17,544
{\an1}Colorado Cork & Keg
in Castle Rock, Colorado.
30
00:01:17,578 --> 00:01:20,047
{\an1}I've always had a dream
of owning a bar.
31
00:01:20,080 --> 00:01:22,082
{\an1}I've been in the corporate
world all my life
32
00:01:22,115 --> 00:01:24,351
{\an1}and I was tired of being stuck
33
00:01:24,384 --> 00:01:27,688
{\an1}in an office all day,
working on the computer.
34
00:01:27,721 --> 00:01:30,357
{\an1}I was really nervous
when he approached me
35
00:01:30,390 --> 00:01:31,825
{\an1}with the idea.
36
00:01:31,859 --> 00:01:33,926
{\an1}I wasn't sure about
owning our own business.
37
00:01:33,961 --> 00:01:36,029
{\an1}I was a little apprehensive
38
00:01:36,063 --> 00:01:38,966
{\an1}and just a little scared about
what that could mean.
39
00:01:38,999 --> 00:01:42,970
{\an1}Ed and I are not
super risk takers
40
00:01:43,003 --> 00:01:45,472
{\an1}and it all happened pretty fast.
41
00:01:45,506 --> 00:01:47,374
{\an1}narrator:
Determined to make a change,
42
00:01:47,407 --> 00:01:50,477
{\an1}Ed packed up his life and moved
his family to Colorado.
43
00:01:50,511 --> 00:01:52,378
{\an1}We love Colorado.
44
00:01:52,412 --> 00:01:53,881
{\an1}We found this is our, like,
happy place when we vacation.
45
00:01:53,914 --> 00:01:55,983
{\an1}We love the mountains,
we love the outdoor activities.
46
00:01:56,015 --> 00:01:58,952
{\an1}And we wanted to give that
to our kids as well.
47
00:01:58,985 --> 00:02:01,622
{\an1}We just wanted to share
an adventure with them.
48
00:02:01,655 --> 00:02:03,524
{\an1}You know, we had some savings
that we brought here
49
00:02:03,557 --> 00:02:05,025
{\an1}and we're looking at businesses.
50
00:02:05,058 --> 00:02:06,827
{\an1}And then this opportunity
came up.
51
00:02:06,860 --> 00:02:08,762
{\an1}I spent the 60K
from my savings account
52
00:02:08,794 --> 00:02:10,197
{\an1}and put it in to this bar.
53
00:02:10,229 --> 00:02:11,932
{\an1}narrator:
After taking a huge risk
54
00:02:11,965 --> 00:02:13,834
{\an1}moving across the country,
55
00:02:13,867 --> 00:02:16,570
{\an1}the couple quickly realized
that owning a bar
56
00:02:16,603 --> 00:02:18,539
{\an1}was not all
it's cracked up to be.
57
00:02:18,572 --> 00:02:21,875
{\an1}I do not have any restaurant
or bar experience.
58
00:02:21,909 --> 00:02:23,644
{\an1}I haven't had formal training.
59
00:02:23,677 --> 00:02:25,012
{\an1}It's been mostly
on the job trainings.
60
00:02:25,045 --> 00:02:27,114
{\an1}Just a touch of the pear.
61
00:02:27,147 --> 00:02:29,716
{\an1}Valerie and I have two sons
living with us,
62
00:02:29,750 --> 00:02:32,085
{\an1}and the time with them
has been lacking
63
00:02:32,119 --> 00:02:33,887
{\an1}ever since we've owned the bar.
64
00:02:33,921 --> 00:02:36,590
{\an1}Since we have to put in
a lot of hours here.
65
00:02:36,623 --> 00:02:39,860
{\an1}Financially, we've used up
nearly all of our savings.
66
00:02:39,893 --> 00:02:42,663
{\an1}We aren't able to provide them
with all the things
67
00:02:42,696 --> 00:02:44,464
{\an1}that they used
to be provided with.
68
00:02:44,498 --> 00:02:46,066
{\an1}You know, Friday nights
and Saturday nights,
69
00:02:46,099 --> 00:02:47,935
{\an1}we're here till 3:00,
you know,
70
00:02:47,968 --> 00:02:49,503
{\an1}they're asleep
when we get home.
71
00:02:49,536 --> 00:02:50,737
{\an1}narrator: Despite them spending
72
00:02:50,771 --> 00:02:52,573
{\an1}all their time at the bar,
73
00:02:52,606 --> 00:02:57,110
{\an1}the only thing improving
is its pool game.
74
00:02:57,144 --> 00:03:00,781
{\an1}So the biggest difference
in owning a bar is
75
00:03:00,814 --> 00:03:02,649
{\an1}I get to interact with
the people that I,
76
00:03:02,683 --> 00:03:04,184
{\an1}I enjoy being around.
77
00:03:06,220 --> 00:03:07,988
{\an1}Because I do have drinks
with the customers,
78
00:03:08,021 --> 00:03:10,624
{\an1}a lot of times they wanna
buy me shots.
79
00:03:10,657 --> 00:03:13,594
{\an1}I think Ed in particular
doesn't really know
80
00:03:13,627 --> 00:03:15,596
{\an1}what he's doing
behind the bars.
81
00:03:15,629 --> 00:03:18,665
{\an1}He is a little bit unorganized
with just the bar side.
82
00:03:18,699 --> 00:03:21,702
{\an1}There's a lot more
gratification being out there,
83
00:03:21,735 --> 00:03:23,570
{\an1}making people happy,
84
00:03:23,603 --> 00:03:25,739
{\an1}listening to, you know,
what they would like to see.
85
00:03:25,772 --> 00:03:27,641
{\an1}And when you're able
to provide that, you know,
86
00:03:27,674 --> 00:03:29,109
{\an1}and they get happy from that,
87
00:03:29,142 --> 00:03:30,911
{\an1}it's a really cool thing.
88
00:03:30,944 --> 00:03:33,579
{\an1}All right. I've got a card
from you, thank you, hon.
89
00:03:33,614 --> 00:03:35,916
{\an1}narrator: With more than
$30,000 in debt
90
00:03:35,949 --> 00:03:38,185
{\an1}and nothing to show
for the risk they took,
91
00:03:38,218 --> 00:03:40,187
{\an1}the bar is doomed to close
92
00:03:40,220 --> 00:03:42,189
{\an1}less than one year
from its opening.
93
00:03:42,222 --> 00:03:44,224
{\an1}We are struggling financially.
94
00:03:44,258 --> 00:03:48,529
{\an1}We are losing still
$4,000 per month.
95
00:03:48,562 --> 00:03:50,130
{\an1}I estimate within three months
96
00:03:50,163 --> 00:03:53,534
{\an1}that we will have to close doors
if nothing changes.
97
00:03:53,567 --> 00:03:55,102
{\an1}You know, it does
put a strain on the family
98
00:03:55,135 --> 00:03:57,171
{\an1}because we're constantly here.
99
00:03:57,204 --> 00:03:59,106
{\an1}They're my main priority.
100
00:03:59,139 --> 00:04:03,010
{\an1}So their happiness, like,
that's all that matters to me.
101
00:04:03,043 --> 00:04:05,646
{\an1}narrator: So Ed and Valerie
have made the decision
102
00:04:05,679 --> 00:04:08,048
{\an1}to pull back the doors,
bust open the books,
103
00:04:08,081 --> 00:04:11,718
{\an1}and make a call for help
to Bar Rescue.
104
00:04:11,752 --> 00:04:12,819
{\an1}We're failing.
105
00:04:15,189 --> 00:04:16,290
{\an1}Something needs to change.
106
00:04:36,743 --> 00:04:38,712
{\an1}- Good to see you, buddy.
- Good to see you, too.
107
00:04:38,745 --> 00:04:41,615
{\an1}narrator: For the kitchen,
Jon brings in Vic Vegas,
108
00:04:41,648 --> 00:04:45,052
{\an1}an executive chef
with over 25 years' experience.
109
00:04:45,085 --> 00:04:47,621
{\an1}Vic has worked with major
food distributors
110
00:04:47,654 --> 00:04:52,159
{\an1}while also owning and operating
his own successful restaurant.
111
00:04:52,192 --> 00:04:53,627
{\an1}So here we are.
We're just outside
112
00:04:53,659 --> 00:04:56,163
{\an1}of Denver in Castle Rock,
Colorado,
113
00:04:56,196 --> 00:04:57,898
{\an1}and we're here
looking at this bar
114
00:04:57,931 --> 00:05:01,802
{\an1}called Colorado Cork & Keg.
115
00:05:01,835 --> 00:05:04,304
{\an1}Colorado is one letter,
Cork is over here,
116
00:05:04,338 --> 00:05:06,206
{\an1}Keg is like a half a mile away
117
00:05:06,240 --> 00:05:08,008
{\an1}with a little "&" mark
in the middle.
118
00:05:08,041 --> 00:05:09,309
{\an1}That's one reason why I saw it,
119
00:05:09,343 --> 00:05:10,744
{\an1}because I was trying to see it.
120
00:05:10,777 --> 00:05:12,112
{\an1}Yeah, invisible.
121
00:05:12,145 --> 00:05:13,947
{\an1}So there's no branding
on the outside.
122
00:05:13,981 --> 00:05:17,417
{\an1}From the outside, the bar
is completely insignificant.
123
00:05:17,451 --> 00:05:19,820
{\an1}Could you, uh,
start a tab for me?
124
00:05:19,853 --> 00:05:21,288
{\an1}There, that's Ed.
125
00:05:21,321 --> 00:05:24,725
{\an1}Wanna grab a beer, please.
126
00:05:24,758 --> 00:05:26,460
{\an1}- That's Valerie.
- All right, honey.
127
00:05:26,493 --> 00:05:27,861
{\an1}Do you wanna keep that tab open?
128
00:05:27,895 --> 00:05:29,196
{\an1}- Yes, please.
- Okay.
129
00:05:29,229 --> 00:05:31,465
{\an1}All right.
We'll get you set up.
130
00:05:31,498 --> 00:05:33,267
{\an1}Ed and Valerie are married.
131
00:05:33,300 --> 00:05:36,236
{\an1}They bought this bar
about a year and a half ago.
132
00:05:36,270 --> 00:05:38,172
{\an1}They lived in St. Louis.
133
00:05:38,205 --> 00:05:42,242
{\an1}They left St. Louis to pursue
Ed's dream to open a bar.
134
00:05:42,276 --> 00:05:44,411
{\an1}They've been operating it
for a year.
135
00:05:44,444 --> 00:05:47,014
{\an1}They're losing
about $4,000 a month.
136
00:05:47,047 --> 00:05:49,149
{\an1}They've got enough money
to make it three more months.
137
00:05:51,084 --> 00:05:53,086
{\an1}There's Whitney.
138
00:05:53,120 --> 00:05:55,422
{\an1}There's Bree.
She's the other bartender.
139
00:05:55,455 --> 00:05:57,991
{\an1}Should we grab
another bottle of tin cup?
140
00:05:58,025 --> 00:06:01,094
{\an1}There's Kira, your cook.
141
00:06:01,128 --> 00:06:04,231
{\an1}You can see the lists of beers
on either side of the bar.
142
00:06:04,264 --> 00:06:07,134
{\an1}See that?
So they feature about 20,
143
00:06:07,167 --> 00:06:10,003
{\an1}- maybe more, all local beers.
- A lot of beer.
144
00:06:10,037 --> 00:06:12,873
{\an1}And Colorado is second
in the amount
145
00:06:12,906 --> 00:06:15,142
{\an1}- of microbreweries that it has.
- Uh-hmm.
146
00:06:15,175 --> 00:06:17,811
{\an1}So it's a serious
microbreweries state.
147
00:06:17,845 --> 00:06:21,315
{\an1}So, there's a lot
of beers in every town.
148
00:06:21,348 --> 00:06:24,017
{\an1}Oh, look at that.
149
00:06:24,051 --> 00:06:26,019
{\an1}This is a beer bar.
Look at that.
150
00:06:26,053 --> 00:06:27,955
{\an1}See, when that beer comes out
with that foam,
151
00:06:27,988 --> 00:06:30,157
{\an1}you know what this is.
Either the pressure isn't right,
152
00:06:30,190 --> 00:06:31,892
{\an1}the temperature isn't right,
153
00:06:31,925 --> 00:06:34,328
{\an1}or those beer lines
are disgustingly dirty.
154
00:06:34,361 --> 00:06:37,297
{\an1}Look at that, she can't get--
It's foam and foam and foam.
155
00:06:37,331 --> 00:06:39,332
{\an1}So she's gonna dump
three or four beers
156
00:06:39,366 --> 00:06:41,869
{\an1}down the drain to get one.
157
00:06:41,902 --> 00:06:43,971
{\an1}So, they have no chance
of making money.
158
00:06:44,004 --> 00:06:46,507
{\an1}And look at Ed standing there
watching the beer
159
00:06:46,540 --> 00:06:49,042
{\an1}go down the drain.
160
00:06:49,076 --> 00:06:50,911
{\an1}So, I can see already.
Ed has no problem
161
00:06:50,944 --> 00:06:53,480
{\an1}watching his wife work
while he enjoys himself.
162
00:06:53,514 --> 00:06:56,250
{\an1}Uh-oh. Uh, your place
is on fire and you're just,
163
00:06:56,283 --> 00:06:58,185
{\an1}in a nonchalant way,
playing pool.
164
00:06:58,218 --> 00:07:00,888
{\an1}That tells me something
about Ed in the first place.
165
00:07:00,921 --> 00:07:03,924
{\an1}And look at Valerie. I mean,
she's really trying.
166
00:07:03,957 --> 00:07:05,559
{\an1}Well, you know,
this bar is called
167
00:07:05,592 --> 00:07:07,895
{\an1}the Cork and & the Keg, right?
168
00:07:07,928 --> 00:07:09,496
{\an1}Look, at the beer focus here.
169
00:07:09,530 --> 00:07:13,267
{\an1}So we got two local beer experts
to do recon for us.
170
00:07:13,300 --> 00:07:16,803
{\an1}So I got Tristan Chan
and Britt Antley.
171
00:07:16,837 --> 00:07:18,839
{\an1}Hi, guys. How are you?
172
00:07:18,872 --> 00:07:20,407
{\an1}Hello.
173
00:07:20,440 --> 00:07:23,043
{\an1}And both of them work
for the Porch Collective,
174
00:07:23,076 --> 00:07:25,345
{\an1}which is a beer
marketing company.
175
00:07:25,379 --> 00:07:27,581
{\an1}So they work with all
these microbrews.
176
00:07:27,614 --> 00:07:29,316
{\an1}They know their beer inside out.
177
00:07:29,349 --> 00:07:31,418
{\an1}So I wanna see what they think
of that beer.
178
00:07:31,451 --> 00:07:34,054
{\an1}But I got to tell you, Vic,
after seeing what we just saw
179
00:07:34,087 --> 00:07:36,190
{\an1}being poured, I know what
they're gonna think of the beer
180
00:07:36,223 --> 00:07:37,891
{\an1}before it even starts.
181
00:07:37,925 --> 00:07:40,260
{\an1}So we've got nine options
on this side here
182
00:07:40,294 --> 00:07:43,030
{\an1}and another ten options
down there for our draft beers.
183
00:07:43,063 --> 00:07:46,433
{\an1}Okay. Is it possible to, uh,
taste some stuff?
184
00:07:46,466 --> 00:07:47,534
{\an1}- Yeah.
- Can we do, like,
185
00:07:47,568 --> 00:07:49,002
{\an1}a flight or something or...
186
00:07:49,036 --> 00:07:51,205
{\an1}Um, I only have the capability
187
00:07:51,238 --> 00:07:52,406
{\an1}for one.
188
00:07:54,308 --> 00:07:57,277
{\an1}All those beers
and you can't have a sampler?
189
00:07:57,311 --> 00:08:00,247
{\an1}And they don't sell a flight?
That's unbelievable.
190
00:08:00,280 --> 00:08:02,449
{\an1}Can I do a little sample
of the Hell & Bock?
191
00:08:02,482 --> 00:08:04,218
{\an1}Yeah, yeah, yeah, yeah.
Totally.
192
00:08:04,251 --> 00:08:06,086
{\an1}Okay. And what about for you?
193
00:08:06,119 --> 00:08:08,255
{\an1}So, I'll try the,
the regular lager first.
194
00:08:08,288 --> 00:08:09,957
{\an1}- Okay. Yeah, you got it.
- Yeah. Thank you.
195
00:08:09,990 --> 00:08:11,024
{\an1}Yeah.
196
00:08:12,459 --> 00:08:13,527
{\an1}Oh.
197
00:08:14,995 --> 00:08:18,532
{\an1}[tense music]
198
00:08:18,565 --> 00:08:20,467
{\an1}- Okay. Here's the lager.
- Thank you.
199
00:08:20,501 --> 00:08:22,369
{\an1}And this is the, um,
To Hell & Bock.
200
00:08:22,402 --> 00:08:24,471
{\an1}- Awesome. Thank you.
- Yeah.
201
00:08:24,505 --> 00:08:25,839
{\an1}Sweet.
202
00:08:29,276 --> 00:08:31,178
{\an1}I don't think Tristan
likes that very much.
203
00:08:31,211 --> 00:08:33,380
{\an1}I'm not a huge fan of this,
uh, honestly.
204
00:08:33,413 --> 00:08:36,283
{\an1}- Okay. Okay. Yeah, no problem.
- Kind of dish soapy...
205
00:08:36,316 --> 00:08:38,018
{\an1}Maybe I'll try the,
the Mexican Lager,
206
00:08:38,051 --> 00:08:39,286
{\an1}and I just do a full pour
with that.
207
00:08:39,318 --> 00:08:40,953
{\an1}- Okay.
- Yeah. I think the,
208
00:08:40,988 --> 00:08:43,090
{\an1}the smell is the first red flag.
209
00:08:43,123 --> 00:08:44,525
{\an1}- Bad line.
- Yeah,
210
00:08:44,558 --> 00:08:47,027
{\an1}- I was thinking of bad lines.
- Yeah.
211
00:08:47,060 --> 00:08:48,428
{\an1}They think it's bad lines, too.
212
00:08:48,462 --> 00:08:50,297
{\an1}- Yeah.
- I think it's bad lines
213
00:08:50,330 --> 00:08:51,498
{\an1}and temperature.
214
00:08:53,367 --> 00:08:55,002
{\an1}See, that one has no head.
215
00:08:55,035 --> 00:08:56,537
{\an1}This one is all foam.
216
00:08:58,272 --> 00:08:59,406
{\an1}- Thank you.
- Cool. Yeah,
217
00:08:59,439 --> 00:09:00,941
{\an1}you're very welcome.
218
00:09:00,974 --> 00:09:02,476
{\an1}- Wow. Look at that.
- Yeah.
219
00:09:02,509 --> 00:09:04,311
{\an1}No bubbles coming up
the side of the glass
220
00:09:04,344 --> 00:09:05,612
{\an1}'cause all the fizz went out.
221
00:09:05,646 --> 00:09:07,214
{\an1}- Cheers.
- Cheers.
222
00:09:11,685 --> 00:09:13,587
{\an1}Yeah. It's not fresh.
223
00:09:13,620 --> 00:09:15,322
{\an1}Super under-carbonated,
I feel like...
224
00:09:15,355 --> 00:09:17,124
{\an1}- Yeah.
- Yeah.
225
00:09:17,157 --> 00:09:18,458
{\an1}Terrible. 'Cause all the foam
went out of the glass.
226
00:09:18,492 --> 00:09:21,395
{\an1}Did you get that last order,
Kira?
227
00:09:21,428 --> 00:09:22,996
{\an1}No.
228
00:09:23,030 --> 00:09:25,132
{\an1}All right. Look at this.
229
00:09:25,165 --> 00:09:26,400
{\an1}Here we go.
230
00:09:26,433 --> 00:09:27,668
{\an1}What the hell is that?
231
00:09:27,701 --> 00:09:29,269
{\an1}What is that?
232
00:09:29,303 --> 00:09:31,605
{\an1}both: Oh!
233
00:09:31,638 --> 00:09:34,508
{\an1}- Encrusted mayo neck.
- Oh!
234
00:09:34,540 --> 00:09:36,276
{\an1}And she's filling those
with that.
235
00:09:36,310 --> 00:09:38,979
{\an1}Ugh! What the hell is she doing?
236
00:09:39,012 --> 00:09:40,981
{\an1}She's washing lettuce
in a hand sink?
237
00:09:41,014 --> 00:09:42,683
{\an1}Oh, no.
238
00:09:42,716 --> 00:09:44,284
{\an1}That is disgusting.
239
00:09:44,318 --> 00:09:45,686
{\an1}Wow, Jon.
240
00:09:47,354 --> 00:09:49,122
{\an1}Look at this.
241
00:09:49,156 --> 00:09:52,492
{\an1}They have a barbecue
outside the restaurant.
242
00:09:52,526 --> 00:09:55,195
{\an1}So, she's cooking
outside the back door.
243
00:09:55,229 --> 00:09:58,398
{\an1}- Oh, man.
- And is that a stack of--
244
00:09:58,432 --> 00:10:01,134
{\an1}That's a bag of burger patties.
245
00:10:01,168 --> 00:10:03,237
{\an1}Just sitting out in open air
next to a barbecue.
246
00:10:03,270 --> 00:10:04,538
{\an1}- Is that legal, Vic?
- Oh, boy!
247
00:10:04,571 --> 00:10:05,973
{\an1}No, that's not legal at all.
248
00:10:06,006 --> 00:10:07,407
{\an1}There's no refrigeration
around those?
249
00:10:07,441 --> 00:10:09,243
{\an1}That's not being stored
or held properly?
250
00:10:09,276 --> 00:10:11,111
{\an1}- No.
- Can you cook a hamburger
251
00:10:11,144 --> 00:10:13,213
{\an1}outside and bring it
inside legally?
252
00:10:13,247 --> 00:10:15,415
{\an1}This right here?
No, no, not like this.
253
00:10:15,449 --> 00:10:17,017
{\an1}This is completely illegal.
254
00:10:17,050 --> 00:10:19,253
{\an1}Completely illegal,
this practice.
255
00:10:19,286 --> 00:10:21,622
{\an1}So, how far away is that grill
from the kitchen?
256
00:10:21,655 --> 00:10:23,657
{\an1}Let's follow her out there.
257
00:10:23,690 --> 00:10:25,559
{\an1}Okay. Now,
that burger is gonna go
258
00:10:25,592 --> 00:10:29,062
{\an1}in the backdoor across the bar?
259
00:10:29,096 --> 00:10:30,998
{\an1}Now we go back into the kitchen?
260
00:10:31,031 --> 00:10:32,132
{\an1}'Cause she's got
to dress it, right?
261
00:10:32,165 --> 00:10:33,567
{\an1}Oh, my goodness!
262
00:10:33,600 --> 00:10:35,536
{\an1}So, so, she's going
out the kitchen
263
00:10:35,569 --> 00:10:37,471
{\an1}through the back bar,
into the grill.
264
00:10:37,504 --> 00:10:39,039
{\an1}Now, I'm guessing
she's gonna put
265
00:10:39,072 --> 00:10:40,474
{\an1}the cheese on it or something.
266
00:10:40,507 --> 00:10:43,710
{\an1}Meanwhile,
where's social butterfly Ed?
267
00:10:43,744 --> 00:10:46,013
{\an1}Where is Ed?
268
00:10:46,046 --> 00:10:47,948
{\an1}There he is.
269
00:10:47,981 --> 00:10:50,651
{\an1}You know, I hate to ruin
Ed's game, but you know what?
270
00:10:50,684 --> 00:10:52,719
{\an1}- I'm gonna.
- Oh.
271
00:10:52,753 --> 00:10:55,289
{\an1}I think social Ed
needs to go to work, Vic.
272
00:10:57,624 --> 00:11:00,260
{\an1}Jon's gonna rock this fool.
273
00:11:00,294 --> 00:11:03,330
{\an1}Is the likeliest that--
274
00:11:04,531 --> 00:11:07,434
{\an1}Hi. How are you?
275
00:11:07,467 --> 00:11:09,269
{\an1}- Good. Are you Valerie?
- I am.
276
00:11:09,303 --> 00:11:11,238
{\an1}- Nice to meet you.
- It's very nice to meet you.
277
00:11:11,271 --> 00:11:12,639
{\an1}- Question?
- Yes.
278
00:11:12,673 --> 00:11:14,341
{\an1}Why are you working
and your husband
279
00:11:14,374 --> 00:11:16,310
{\an1}playing pool?
280
00:11:16,343 --> 00:11:18,478
{\an1}I'm watching beer
dumped down the drain.
281
00:11:18,512 --> 00:11:20,681
{\an1}I'm watching food
being cooked improperly.
282
00:11:20,714 --> 00:11:22,749
{\an1}And your husband's
a social butterfly.
283
00:11:22,783 --> 00:11:25,052
{\an1}- Yeah.
- Is that the way this goes?
284
00:11:25,085 --> 00:11:27,454
{\an1}- He is...
- Hi, Mr. Taffer.
285
00:11:27,487 --> 00:11:29,223
{\an1}- I was just asking your wife...
- How you doing?
286
00:11:29,256 --> 00:11:30,591
{\an1}...a question. I walked in,
I said, "Hi, Valerie.
287
00:11:30,624 --> 00:11:31,758
{\an1}I got a question for you.
288
00:11:31,792 --> 00:11:34,228
{\an1}Beer's going down the drain.
289
00:11:34,261 --> 00:11:36,296
{\an1}Food's being destroyed
in the back.
290
00:11:36,330 --> 00:11:38,432
{\an1}Your business
is going down the tubes
291
00:11:38,465 --> 00:11:40,133
{\an1}and you're not doing
anything about it,
292
00:11:40,167 --> 00:11:41,735
{\an1}but your wife is trying.
293
00:11:41,768 --> 00:11:45,439
{\an1}If this was my wife,
I'd be working next to her.
294
00:11:45,472 --> 00:11:47,341
{\an1}Not drinking your profits
295
00:11:47,374 --> 00:11:50,010
{\an1}and being a social
fucking butterfly.
296
00:11:57,117 --> 00:11:59,186
{\an1}Your business
is going down the tubes
297
00:11:59,219 --> 00:12:00,988
{\an1}and you're not doing
anything about it.
298
00:12:01,021 --> 00:12:02,823
{\an1}But your wife is trying.
299
00:12:02,856 --> 00:12:06,326
{\an1}If this was my wife,
I'd be working next to her.
300
00:12:06,360 --> 00:12:08,161
{\an1}Not drinking your profits
301
00:12:08,195 --> 00:12:12,032
{\an1}and being a social
fucking butterfly.
302
00:12:12,065 --> 00:12:15,068
{\an1}These are two friends of mine,
local beer experts here.
303
00:12:15,102 --> 00:12:17,070
{\an1}So how are the beers, guys?
304
00:12:17,104 --> 00:12:18,906
{\an1}- Not good.
- Not great.
305
00:12:18,939 --> 00:12:20,874
{\an1}But you don't know that
because you were playing pool.
306
00:12:20,908 --> 00:12:23,110
{\an1}So if you think that you know
the beer sucks,
307
00:12:23,143 --> 00:12:24,945
{\an1}should you be selling it
to them?
308
00:12:24,978 --> 00:12:26,847
{\an1}Uh, my beer tastes pretty good,
so--but, uh, so...
309
00:12:26,880 --> 00:12:28,182
{\an1}Well then--well then,
you know what,
310
00:12:28,215 --> 00:12:29,583
{\an1}you shouldn't be talking
about beer.
311
00:12:29,616 --> 00:12:30,617
{\an1}Guys, when you pour a beer
312
00:12:30,651 --> 00:12:31,952
{\an1}and a foam keeps pouring,
313
00:12:31,985 --> 00:12:33,353
{\an1}and pouring, and pouring,
314
00:12:33,387 --> 00:12:35,856
{\an1}is there any way
that beer is good?
315
00:12:35,889 --> 00:12:38,358
{\an1}- No.
- Ed thinks it is.
316
00:12:38,392 --> 00:12:40,327
{\an1}We need to get that cooler
fixed because the,
317
00:12:40,360 --> 00:12:41,929
{\an1}- the foams are--
- And how long has the cooler
318
00:12:41,962 --> 00:12:43,163
{\an1}been broken?
319
00:12:43,197 --> 00:12:44,665
{\an1}For two days it's been--yeah.
320
00:12:44,698 --> 00:12:46,233
{\an1}Two days it's been.
321
00:12:46,266 --> 00:12:47,801
{\an1}How long have you owned
this bar?
322
00:12:47,835 --> 00:12:49,269
{\an1}- Since August.
- So you've owned it
323
00:12:49,303 --> 00:12:50,904
{\an1}for 10 months?
324
00:12:50,938 --> 00:12:52,573
{\an1}- Yes.
- Has he learned anything?
325
00:12:52,606 --> 00:12:54,107
{\an1}- I think he's learning a lot.
- Really?
326
00:12:54,141 --> 00:12:55,776
{\an1}I think he's learning a lot.
327
00:12:55,809 --> 00:12:57,344
{\an1}Well, tell me one thing
you've learned.
328
00:12:57,377 --> 00:12:59,279
{\an1}What should your beer cost be?
What percentage?
329
00:12:59,313 --> 00:13:02,149
{\an1}That's with the raise in prices,
330
00:13:02,182 --> 00:13:05,118
{\an1}- it's kind of difficult...
- What should it be?
331
00:13:05,152 --> 00:13:07,821
{\an1}It would take you
five seconds online
332
00:13:07,855 --> 00:13:10,023
{\an1}to determine what a beverage
cost would be.
333
00:13:10,057 --> 00:13:12,159
{\an1}What should your beverage
cost be, Ed?
334
00:13:12,192 --> 00:13:13,927
{\an1}- I do not know.
- You don't know
335
00:13:13,961 --> 00:13:15,963
{\an1}because you didn't look? Right?
336
00:13:15,996 --> 00:13:17,364
{\an1}- Yes. Yes.
- So say it.
337
00:13:17,397 --> 00:13:18,966
{\an1}Jon, I don't know,
because I didn't look.
338
00:13:18,999 --> 00:13:20,400
{\an1}Jon, I don't know,
because I didn't look.
339
00:13:20,434 --> 00:13:22,836
{\an1}So is he letting you down
by not looking?
340
00:13:22,870 --> 00:13:24,938
{\an1}Come on, Valerie. It's time
to be straight with me.
341
00:13:24,972 --> 00:13:26,807
{\an1}- Yes.
- I want you to evaluate him
342
00:13:26,840 --> 00:13:28,041
{\an1}as a business partner.
343
00:13:28,075 --> 00:13:29,843
{\an1}Is he helping this business?
344
00:13:29,877 --> 00:13:31,211
{\an1}Is he saving our cost?
345
00:13:31,245 --> 00:13:32,913
{\an1}Does he know
what they should be?
346
00:13:32,946 --> 00:13:34,414
{\an1}Does he?
347
00:13:34,448 --> 00:13:36,950
{\an1}We could definitely
know more for sure.
348
00:13:36,984 --> 00:13:39,786
{\an1}He doesn't even know
what your beer cost should be.
349
00:13:39,820 --> 00:13:41,889
{\an1}But he didn't look.
350
00:13:41,922 --> 00:13:43,924
{\an1}And as long as you keep cleaning
351
00:13:43,957 --> 00:13:47,694
{\an1}and he keeps playing,
he'll never look.
352
00:13:47,728 --> 00:13:49,997
{\an1}And he's gonna take you
off a cliff
353
00:13:50,030 --> 00:13:53,834
{\an1}because if he didn't want to,
over the past eight months,
354
00:13:53,867 --> 00:13:55,135
{\an1}he would have done something
different, wouldn't he?
355
00:13:55,169 --> 00:13:57,237
{\an1}- Yeah.
- But Ed didn't,
356
00:13:57,271 --> 00:13:59,006
{\an1}and it was his dream.
357
00:13:59,039 --> 00:14:03,410
{\an1}He led you here and then
didn't even try to learn.
358
00:14:03,443 --> 00:14:07,281
{\an1}And that, to me,
is a lousy fucking husband.
359
00:14:07,314 --> 00:14:10,150
{\an1}Sorry. It is.
360
00:14:10,184 --> 00:14:12,186
{\an1}So do I even wanna help you?
361
00:14:12,219 --> 00:14:13,754
{\an1}Or you're so lazy
362
00:14:13,787 --> 00:14:16,023
{\an1}or not care or so--
I'm sorry,
363
00:14:16,056 --> 00:14:18,892
{\an1}fucking stupid
that I shouldn't even try?
364
00:14:18,926 --> 00:14:20,961
{\an1}I think I would learn
a lot from you
365
00:14:20,994 --> 00:14:23,030
{\an1}and I will make this work.
366
00:14:23,063 --> 00:14:25,432
{\an1}Because you never tried
to learn on your own.
367
00:14:25,465 --> 00:14:28,302
{\an1}- So is that gonna change now?
- It definitely is.
368
00:14:28,335 --> 00:14:30,337
{\an1}I'm gonna come through for you
because I'm not sure
369
00:14:30,370 --> 00:14:32,406
{\an1}I wanna come through for him
yet, to be honest with you.
370
00:14:32,439 --> 00:14:34,775
{\an1}To my view right now,
he has let you down,
371
00:14:34,808 --> 00:14:36,877
{\an1}and he's a deadbeat in my view.
372
00:14:36,910 --> 00:14:39,146
{\an1}- Change my mind, deadbeat.
- All right.
373
00:14:39,179 --> 00:14:40,948
{\an1}Because that's what you are
to me now.
374
00:14:40,981 --> 00:14:42,749
{\an1}- All right. I will.
- Okay. I will see you tomorrow.
375
00:14:42,783 --> 00:14:44,418
{\an1}- Okay.
- I will.
376
00:14:44,451 --> 00:14:46,887
{\an1}I understand if he doesn't
wanna help me out,
377
00:14:46,920 --> 00:14:48,856
{\an1}but I'll learn. And I will--
378
00:14:48,889 --> 00:14:50,724
{\an1}I'll, I'll roll up my sleeves.
379
00:14:50,757 --> 00:14:51,992
{\an1}I wanna have the opportunity
to prove him wrong.
380
00:14:52,025 --> 00:14:53,961
{\an1}Because this is our business.
381
00:14:53,994 --> 00:14:56,196
{\an1}It's our money. It's our life
that's on the line.
382
00:14:56,230 --> 00:14:58,165
{\an1}And I wanna prove that
I'm not lazy,
383
00:14:58,198 --> 00:15:00,467
{\an1}that I'm a good husband,
and that
384
00:15:00,501 --> 00:15:02,736
{\an1}I am eager because I am.
385
00:15:05,472 --> 00:15:08,242
{\an1}[tense music]
386
00:15:11,845 --> 00:15:13,881
{\an1}So how did last night go?
387
00:15:13,914 --> 00:15:14,948
{\an1}Was Jon a dick?
388
00:15:16,016 --> 00:15:17,918
{\an1}- Um...
- Whitney?
389
00:15:17,951 --> 00:15:21,421
{\an1}He got called out on,
um, management,
390
00:15:21,455 --> 00:15:26,159
{\an1}um, and he was playing pool
when Jon walked...
391
00:15:26,193 --> 00:15:28,228
{\an1}- Drinking a beer playing pool.
- Like, like, he usually does.
392
00:15:28,262 --> 00:15:30,264
{\an1}Well, it sounds like
Ed got ripped a new one,
393
00:15:30,297 --> 00:15:33,066
{\an1}which, I mean,
I believe was needed.
394
00:15:33,100 --> 00:15:36,136
{\an1}He can't just sit back and,
and have fun and play pool
395
00:15:36,170 --> 00:15:38,438
{\an1}when we're all working
our ass off to,
396
00:15:38,472 --> 00:15:40,908
{\an1}you know, make sure
his bar is successful.
397
00:15:40,941 --> 00:15:43,076
{\an1}I mean, we don't even know
if that's--
398
00:15:43,110 --> 00:15:44,912
{\an1}if he's even gonna come back
at this point.
399
00:15:44,945 --> 00:15:46,413
{\an1}He might just think
Ed's a lost cause.
400
00:15:46,446 --> 00:15:48,048
{\an1}- Wouldn't blame him.
- I hope not.
401
00:15:48,081 --> 00:15:49,449
{\an1}- I don't think he is.
- Don't say that
402
00:15:49,483 --> 00:15:50,984
{\an1}because then
we don't have a job.
403
00:15:51,018 --> 00:15:53,053
{\an1}Right?
No, I just wanna pay rent.
404
00:15:53,086 --> 00:15:54,788
{\an1}- That's all.
- That's fair.
405
00:15:54,821 --> 00:15:56,123
{\an1}Let's, uh, make it right.
406
00:15:56,156 --> 00:15:57,090
{\an1}I mean, I kind of said that
to [indistinct]
407
00:15:57,124 --> 00:15:58,392
{\an1}- Hello.
- Hi.
408
00:15:58,425 --> 00:16:00,294
{\an1}- Hello.
- Come on over, guys.
409
00:16:00,327 --> 00:16:02,095
{\an1}Oh, goodness.
410
00:16:02,129 --> 00:16:03,597
{\an1}- Nice to meet you, guys.
- Nice to meet you.
411
00:16:03,630 --> 00:16:05,299
{\an1}- I didn't get to see
you last night.
- No, sir.
412
00:16:05,332 --> 00:16:06,400
{\an1}I was really tough on Ed
last night,
413
00:16:06,433 --> 00:16:08,101
{\an1}but he absolutely deserved it.
414
00:16:08,135 --> 00:16:10,204
{\an1}I need to hold him accountable
415
00:16:10,237 --> 00:16:12,840
{\an1}for the failure in his bar
because he owns it.
416
00:16:12,873 --> 00:16:14,541
{\an1}And if I can get him
to own that,
417
00:16:14,575 --> 00:16:16,443
{\an1}maybe I can make him successful.
418
00:16:16,476 --> 00:16:19,246
{\an1}- Hi.
- Hello as well.
419
00:16:19,279 --> 00:16:21,615
{\an1}So when I hear about a couple
420
00:16:21,648 --> 00:16:24,952
{\an1}who chased their dream
to open a bar,
421
00:16:24,985 --> 00:16:27,955
{\an1}leave one city, move to another,
pretty scary, right?
422
00:16:27,988 --> 00:16:29,356
{\an1}Start over again, right, Ed?
423
00:16:29,389 --> 00:16:30,891
{\an1}- Yes.
- Yeah.
424
00:16:30,924 --> 00:16:32,492
{\an1}Put their life savings
into this bar,
425
00:16:32,526 --> 00:16:35,295
{\an1}then are losing $4,000 a month,
is that about right?
426
00:16:35,329 --> 00:16:36,563
{\an1}That's about right, yes.
427
00:16:36,597 --> 00:16:38,398
{\an1}And then how much time
do we have
428
00:16:38,432 --> 00:16:40,000
{\an1}- till you're out of money?
- Uh, about three months.
429
00:16:40,033 --> 00:16:41,134
{\an1}Three more months left.
430
00:16:41,168 --> 00:16:43,370
{\an1}Their lives are on the line.
431
00:16:43,403 --> 00:16:45,272
{\an1}- Right, Val?
- Yes.
432
00:16:45,305 --> 00:16:46,940
{\an1}Does this scare you
when you go to sleep at night?
433
00:16:46,974 --> 00:16:48,108
{\an1}I'm guessing you got to worry.
434
00:16:48,141 --> 00:16:49,443
{\an1}It's always on--yeah,
435
00:16:49,476 --> 00:16:50,878
{\an1}it's always on the back
of my mind.
436
00:16:50,911 --> 00:16:52,946
{\an1}And you brought her up here.
437
00:16:52,980 --> 00:16:55,549
{\an1}And that's why,
when I walked in last night
438
00:16:55,582 --> 00:16:57,551
{\an1}and saw you working
behind the bar
439
00:16:57,584 --> 00:16:59,386
{\an1}and him having a beer,
440
00:16:59,419 --> 00:17:03,190
{\an1}I said, hold on,
that wasn't fair to you.
441
00:17:03,223 --> 00:17:04,925
{\an1}Whitney, how long
have you been here?
442
00:17:04,958 --> 00:17:08,095
{\an1}- Um, a little over four years.
- Long time.
443
00:17:08,127 --> 00:17:11,431
{\an1}So you've been here from before
Ed and Valerie got the bar?
444
00:17:11,464 --> 00:17:13,066
{\an1}- Yes.
- Wow.
445
00:17:13,099 --> 00:17:14,434
{\an1}Whitney, what's wrong
with this place?
446
00:17:14,468 --> 00:17:16,637
{\an1}I think that there's
inconsistencies
447
00:17:16,670 --> 00:17:18,539
{\an1}in training.
448
00:17:18,571 --> 00:17:22,009
{\an1}Um, if one person's
in the kitchen making food
449
00:17:22,041 --> 00:17:24,144
{\an1}and then another person goes in
and makes the same thing,
450
00:17:24,178 --> 00:17:26,413
{\an1}it's not gonna come out
the same.
451
00:17:26,445 --> 00:17:28,048
{\an1}Kira, how long
have you been here?
452
00:17:28,080 --> 00:17:29,216
{\an1}Uh, eight months.
453
00:17:29,249 --> 00:17:30,417
{\an1}Did anybody give you recipes
454
00:17:30,450 --> 00:17:31,552
{\an1}or did you come here
455
00:17:31,585 --> 00:17:32,586
{\an1}and start doing it yourself?
456
00:17:32,619 --> 00:17:34,021
{\an1}No. No recipes.
457
00:17:34,054 --> 00:17:35,656
{\an1}It's pretty much
all already made,
458
00:17:35,689 --> 00:17:37,925
{\an1}just put it in the fryer,
or on the grill.
459
00:17:39,393 --> 00:17:41,295
{\an1}Are you happy with the way
the plates look
460
00:17:41,328 --> 00:17:42,963
{\an1}that come out of your kitchen?
Do you look--like the new one?
461
00:17:42,996 --> 00:17:44,631
{\an1}Uh, no, I was not happy.
So what did you about it?
462
00:17:44,665 --> 00:17:46,433
{\an1}Um...
463
00:17:46,466 --> 00:17:50,204
{\an1}You knew it sucked
and you let it continue to suck.
464
00:17:50,237 --> 00:17:52,039
{\an1}Don't you know if I come in here
and sit at the bar
465
00:17:52,072 --> 00:17:53,640
{\an1}and have a margarita,
Bree makes it for me,
466
00:17:53,674 --> 00:17:55,509
{\an1}Whitney,
it should be the same, right?
467
00:17:55,542 --> 00:17:57,144
{\an1}- Yes. Yes, I appreciate it.
- And if I get a burger,
468
00:17:57,177 --> 00:17:58,579
{\an1}- it should be the same.
- Hundred percent.
469
00:17:58,612 --> 00:18:00,447
{\an1}Right? Which means
people have to be trained
470
00:18:00,480 --> 00:18:02,249
{\an1}to do those things.
You're looking at me saying,
471
00:18:02,282 --> 00:18:03,584
{\an1}"Yeah. Yeah, a hundred percent,
a hundred percent."
472
00:18:03,617 --> 00:18:05,385
{\an1}But you didn't do it now.
473
00:18:05,419 --> 00:18:07,354
{\an1}I don't believe in him.
474
00:18:07,387 --> 00:18:09,122
{\an1}I believe that
I'm gonna teach him
475
00:18:09,156 --> 00:18:11,225
{\an1}and when I leave,
he's gonna do the same stuff
476
00:18:11,258 --> 00:18:13,760
{\an1}because he could have
done it better and he didn't.
477
00:18:13,794 --> 00:18:15,495
{\an1}That isn't a mistake.
478
00:18:15,529 --> 00:18:17,531
{\an1}That's a choice.
479
00:18:17,564 --> 00:18:21,168
{\an1}And your husband does not make
good choices for your future.
480
00:18:22,769 --> 00:18:24,404
{\an1}How long has the foam
been coming out
481
00:18:24,438 --> 00:18:26,139
{\an1}of the beer cooler like that?
482
00:18:26,173 --> 00:18:28,408
{\an1}- Um...
- Weeks?
483
00:18:28,442 --> 00:18:29,576
{\an1}- Months.
- Months.
484
00:18:29,610 --> 00:18:31,111
{\an1}So you lied to me last night.
485
00:18:31,144 --> 00:18:35,015
{\an1}Two days.
You lied to me, right?
486
00:18:35,048 --> 00:18:37,050
{\an1}Actually, I didn't know.
487
00:18:37,084 --> 00:18:40,354
{\an1}[tense music]
488
00:18:40,387 --> 00:18:42,155
{\an1}I think you're full of shit.
489
00:18:42,189 --> 00:18:44,391
{\an1}You lie to cover up
your own tracks.
490
00:18:44,424 --> 00:18:45,459
{\an1}That's Ed.
491
00:18:47,427 --> 00:18:50,497
{\an1}You have no accountability,
no ownership, whatever.
492
00:18:50,531 --> 00:18:55,369
{\an1}I am here every day,
every day for hours.
493
00:18:55,402 --> 00:18:57,704
{\an1}You know what? If I go
to the baseball game
494
00:18:57,738 --> 00:19:01,308
{\an1}and I swing the bat all day long
and I never hit the ball,
495
00:19:01,341 --> 00:19:02,609
{\an1}that doesn't mean anything.
496
00:19:04,111 --> 00:19:05,512
{\an1}You owe them more.
497
00:19:14,021 --> 00:19:16,723
{\an1}[glass shatters]
- You owe them more.
- I do.
498
00:19:16,757 --> 00:19:18,158
{\an1}When you own a business
like this,
499
00:19:18,192 --> 00:19:21,094
{\an1}you have a responsibility
as a human being
500
00:19:21,128 --> 00:19:24,097
{\an1}to give them dignity,
give them respect.
501
00:19:24,131 --> 00:19:26,934
{\an1}To be acknowledged that
it is embarrassing
502
00:19:26,967 --> 00:19:29,603
{\an1}and it needs to be fixed
and it should have been fixed
503
00:19:29,636 --> 00:19:31,672
{\an1}makes me feel better that,
you know,
504
00:19:31,705 --> 00:19:35,876
{\an1}I don't feel like it's my fault
and it's my guilt.
505
00:19:35,909 --> 00:19:37,578
{\an1}You're shaking your head.
You with me, Val?
506
00:19:37,611 --> 00:19:39,847
{\an1}- I am. Yeah.
- Is what I'm saying reasonable?
507
00:19:39,880 --> 00:19:43,016
{\an1}Yeah. And he'll fix it.
I know he will.
508
00:19:43,050 --> 00:19:44,985
{\an1}- I have all the faith in him.
- You do?
509
00:19:45,018 --> 00:19:46,353
{\an1}- Yeah.
- Boy, you love him.
510
00:19:46,386 --> 00:19:48,689
{\an1}And I must say, sometimes
love is blind to Ed.
511
00:19:48,722 --> 00:19:51,825
{\an1}Prove me wrong
and prove her right.
512
00:19:51,859 --> 00:19:53,293
{\an1}We've got a lot of work
to do, guys.
513
00:19:53,327 --> 00:19:56,129
{\an1}Okay. Let me bring
my experts in.
514
00:19:56,163 --> 00:19:57,865
{\an1}It's a little tricky for me
to be able
515
00:19:57,898 --> 00:19:59,733
{\an1}to put pressure on Ed.
516
00:19:59,766 --> 00:20:01,602
{\an1}Ed will listen, um,
517
00:20:01,635 --> 00:20:04,271
{\an1}but it's a little too easy
for him
518
00:20:04,304 --> 00:20:06,206
{\an1}to think he still knows best.
519
00:20:06,240 --> 00:20:09,142
{\an1}And so he can maybe, like,
push off the suggestion.
520
00:20:09,176 --> 00:20:12,079
{\an1}I'm hopeful that this process
is gonna help him
521
00:20:12,112 --> 00:20:13,914
{\an1}be able to, like,
take a step back.
522
00:20:13,947 --> 00:20:16,149
{\an1}Vic Vegas. Emily.
523
00:20:16,183 --> 00:20:19,019
{\an1}narrator: For the bar,
Jon brings in Emily Yett,
524
00:20:19,052 --> 00:20:21,255
{\an1}an expert mixologist
who has won numerous
525
00:20:21,288 --> 00:20:24,324
{\an1}cocktail competitions
and was voted best bartender
526
00:20:24,358 --> 00:20:26,927
{\an1}in Las Vegas in 2018.
527
00:20:26,960 --> 00:20:28,629
{\an1}And let's go to work. Okay?
Thank you.
528
00:20:28,662 --> 00:20:29,730
{\an1}- Thank you, Jon.
- [indistinct chatters]
529
00:20:29,763 --> 00:20:30,697
{\an1}- Thanks a lot.
- Yup.
530
00:20:30,731 --> 00:20:34,034
{\an1}[upbeat music]
531
00:20:36,270 --> 00:20:38,872
{\an1}Okay, guys, to start,
we're going to do a little bit
532
00:20:38,906 --> 00:20:40,007
{\an1}of a knowledge check.
533
00:20:40,040 --> 00:20:41,909
{\an1}Are you guys ready?
534
00:20:41,942 --> 00:20:43,944
{\an1}Ready, Steady, Yetty, let's go.
535
00:20:43,977 --> 00:20:46,180
{\an1}I wanna see if these guys
actually know anything
536
00:20:46,213 --> 00:20:48,849
{\an1}about beer. I think it's
something that'll give me
537
00:20:48,882 --> 00:20:51,251
{\an1}a good baseline of really
where they're at.
538
00:20:51,285 --> 00:20:53,720
{\an1}Question number one,
what president held
539
00:20:53,754 --> 00:20:57,124
{\an1}a liquor license
and ran several taverns?
540
00:20:57,157 --> 00:20:59,960
{\an1}They have to understand
that there's a mark
541
00:20:59,993 --> 00:21:02,429
{\an1}that has been set
in the brewery world.
542
00:21:02,462 --> 00:21:05,432
{\an1}George Bush, Hoover,
Nixon, no idea.
543
00:21:05,465 --> 00:21:07,935
{\an1}They've gotta meet it
if they wanna have
544
00:21:07,968 --> 00:21:10,270
{\an1}a concept
that really screams beer.
545
00:21:10,304 --> 00:21:12,072
{\an1}Good ol' honest Abe.
546
00:21:12,105 --> 00:21:13,207
{\an1}- Okay.
- Oh.
547
00:21:13,240 --> 00:21:14,942
{\an1}It was good ol' honest Abe.
548
00:21:14,975 --> 00:21:18,011
{\an1}- Okay.
- Question number two.
549
00:21:18,045 --> 00:21:21,815
{\an1}What year
was the beer can invented?
550
00:21:21,849 --> 00:21:24,284
{\an1}[suspenseful music]
551
00:21:27,421 --> 00:21:31,124
{\an1}Ready?
And in three, two, one, show me.
552
00:21:31,158 --> 00:21:33,360
{\an1}1880s, 19--
553
00:21:33,393 --> 00:21:35,729
{\an1}Ooh. Close.
554
00:21:35,762 --> 00:21:38,131
{\an1}1935.
555
00:21:38,165 --> 00:21:40,434
{\an1}narrator: Beer cans
date back nearly a century
556
00:21:40,467 --> 00:21:42,302
{\an1}and have changed
in size, shape,
557
00:21:42,336 --> 00:21:44,137
{\an1}and materials over the years.
558
00:21:44,171 --> 00:21:46,006
{\an1}From early cone top varieties
559
00:21:46,039 --> 00:21:48,075
{\an1}to a variety of metals used,
560
00:21:48,108 --> 00:21:49,843
{\an1}breweries have been
experimenting
561
00:21:49,877 --> 00:21:52,145
{\an1}with different canning
techniques for decades.
562
00:21:52,179 --> 00:21:54,681
{\an1}Today, nearly every brewery
in America
563
00:21:54,715 --> 00:21:56,316
{\an1}offers their beer in cans,
564
00:21:56,350 --> 00:21:58,986
{\an1}whether through mass
packaging distribution
565
00:21:59,019 --> 00:22:01,355
{\an1}or through small run
mobile canning lines.
566
00:22:01,388 --> 00:22:04,091
{\an1}The science of cans
has constantly evolved
567
00:22:04,124 --> 00:22:07,127
{\an1}to produce the most efficient
and cost-effective vessel
568
00:22:07,160 --> 00:22:08,829
{\an1}for packaging beer.
569
00:22:08,862 --> 00:22:10,397
{\an1}Here's the last one.
570
00:22:10,430 --> 00:22:13,500
{\an1}What's the common style of beer?
571
00:22:13,534 --> 00:22:16,303
{\an1}Now, for our owner
and our partner here,
572
00:22:16,336 --> 00:22:18,105
{\an1}we should know this.
573
00:22:18,138 --> 00:22:19,339
{\an1}Oh, my gosh.
574
00:22:19,373 --> 00:22:21,842
{\an1}Yes! It is the lager!
575
00:22:21,875 --> 00:22:23,810
{\an1}It is the lager!
576
00:22:23,844 --> 00:22:26,780
{\an1}Oh, you can't change it,
you can't change it!
577
00:22:26,813 --> 00:22:28,348
{\an1}- [laughter]
- Okay.
578
00:22:28,382 --> 00:22:29,983
{\an1}Guys, tonight's gonna be tough,
I'm not gonna lie.
579
00:22:30,017 --> 00:22:34,054
{\an1}So, focus, engage,
communication. Yeah?
580
00:22:34,087 --> 00:22:36,089
{\an1}- Yeah.
- Whoo-hoo! Let's rock!
581
00:22:37,491 --> 00:22:39,126
{\an1}This is a small kitchen.
582
00:22:39,159 --> 00:22:40,928
{\an1}Small kitchens, you gotta handle
a little different.
583
00:22:40,961 --> 00:22:43,197
{\an1}They're not necessarily bad,
it's how you treat them.
584
00:22:43,230 --> 00:22:45,065
{\an1}- Hi, Vic.
- Well, hello.
585
00:22:45,098 --> 00:22:46,400
{\an1}Less is more.
586
00:22:46,433 --> 00:22:49,136
{\an1}That burger last night
drove us nuts.
587
00:22:49,169 --> 00:22:51,738
{\an1}We can wash our lettuce
in a safer place,
588
00:22:51,772 --> 00:22:53,473
{\an1}or we can buy
something already cut,
589
00:22:53,507 --> 00:22:54,942
{\an1}you know,
whether it's your distributor
590
00:22:54,975 --> 00:22:56,376
{\an1}or a place you go
pick up the food,
591
00:22:56,410 --> 00:22:58,011
{\an1}they have ready-cut stuff
592
00:22:58,045 --> 00:22:59,746
{\an1}for smaller environments
like this
593
00:22:59,780 --> 00:23:01,849
{\an1}so it allows you
to operate correctly.
594
00:23:01,882 --> 00:23:03,517
{\an1}Another thing I saw
was the hair.
595
00:23:03,550 --> 00:23:04,985
{\an1}We gotta be safe here.
596
00:23:05,018 --> 00:23:06,086
{\an1}You know, keep that hair up
597
00:23:06,119 --> 00:23:07,187
{\an1}because we don't want hair
598
00:23:07,221 --> 00:23:08,255
{\an1}to fall in anybody's food.
599
00:23:08,288 --> 00:23:09,389
{\an1}- Yeah.
- Yeah.
600
00:23:09,423 --> 00:23:11,291
{\an1}Jon has given me
great direction.
601
00:23:11,325 --> 00:23:12,559
{\an1}I wanna give you something
602
00:23:12,593 --> 00:23:14,428
{\an1}equally as delicious
as a burger,
603
00:23:14,461 --> 00:23:16,396
{\an1}but that you can pick up
in lightning time.
604
00:23:17,497 --> 00:23:19,466
{\an1}So we got you a beef dip,
605
00:23:19,499 --> 00:23:22,135
{\an1}roll, knife, cut.
606
00:23:22,169 --> 00:23:23,470
{\an1}Garlic aioli.
607
00:23:23,504 --> 00:23:26,206
{\an1}Now, a little spice,
pepper jack.
608
00:23:26,240 --> 00:23:28,108
{\an1}Got a little steam table
over here.
609
00:23:28,141 --> 00:23:29,543
{\an1}And we made you a nice au jus
610
00:23:29,576 --> 00:23:31,845
{\an1}and took some ready sliced beef
611
00:23:31,879 --> 00:23:33,514
{\an1}and dropped it in there for you.
612
00:23:33,547 --> 00:23:36,283
{\an1}Put this delicious hot meat
over this cheese,
613
00:23:36,316 --> 00:23:38,418
{\an1}little chives on top.
614
00:23:38,452 --> 00:23:39,920
{\an1}Cut her up.
615
00:23:39,953 --> 00:23:42,856
{\an1}Just add some nice kettle chips.
616
00:23:42,890 --> 00:23:47,094
{\an1}Finish it off with a little bit
of this delicious au jus.
617
00:23:47,127 --> 00:23:49,296
{\an1}Food is very important
because food makes people drink.
618
00:23:49,329 --> 00:23:50,531
{\an1}- Yup.
- Okay? And guys,
619
00:23:50,564 --> 00:23:52,165
{\an1}I think this'll make you drink
620
00:23:52,199 --> 00:23:53,800
{\an1}a few more of those warm beers
621
00:23:53,834 --> 00:23:55,102
{\an1}you were drinking last night,
brother.
622
00:23:55,135 --> 00:23:56,203
{\an1}It looks beautiful.
623
00:23:56,236 --> 00:23:57,404
{\an1}Here's your roast beef dip
624
00:23:57,437 --> 00:24:00,073
{\an1}and some amazing au jus.
625
00:24:00,107 --> 00:24:02,943
{\an1}The kitchen definitely
struggled on my behalf.
626
00:24:02,976 --> 00:24:04,511
{\an1}When the team is everybody.
627
00:24:04,545 --> 00:24:06,246
{\an1}And I got some work
to do myself.
628
00:24:06,280 --> 00:24:07,848
{\an1}All right, guys.
629
00:24:07,881 --> 00:24:09,249
{\an1}There's what's known
as the stress test.
630
00:24:09,283 --> 00:24:10,884
{\an1}It's gonna take you
to the edge of the cliff.
631
00:24:10,918 --> 00:24:13,253
{\an1}But this is our tool,
so we know where to begin
632
00:24:13,287 --> 00:24:14,488
{\an1}on the turnaround
of all of this.
633
00:24:14,521 --> 00:24:15,622
{\an1}- Okay. All right.
- Okay?
634
00:24:15,656 --> 00:24:16,990
{\an1}Thank you two for your time.
635
00:24:17,024 --> 00:24:18,025
{\an1}- Thank you.
- Go get 'em.
636
00:24:20,627 --> 00:24:25,999
{\an1}[intense music]
637
00:24:26,033 --> 00:24:27,968
{\an1}I want you guys
to use mise en place,
638
00:24:28,001 --> 00:24:31,104
{\an1}that's a French term for
"everything in its place"
639
00:24:31,138 --> 00:24:34,341
{\an1}to set your stations, okay?
640
00:24:34,374 --> 00:24:36,076
{\an1}- Um, hey.
- Hello, sir.
641
00:24:36,109 --> 00:24:37,511
{\an1}- Hi.
- Oh, yes. Hi.
642
00:24:37,544 --> 00:24:38,612
{\an1}Let's all get together.
643
00:24:38,645 --> 00:24:39,947
{\an1}Nerves are running.
644
00:24:39,980 --> 00:24:41,882
{\an1}I feel pretty confident,
645
00:24:41,915 --> 00:24:43,383
{\an1}um, I hope that
that doesn't come
646
00:24:43,417 --> 00:24:45,185
{\an1}and bite me in the ass
afterwards,
647
00:24:45,219 --> 00:24:48,288
{\an1}but I feel like
we'll do pretty well.
648
00:24:48,322 --> 00:24:50,490
{\an1}So, Ed, have you given everybody
649
00:24:50,524 --> 00:24:52,059
{\an1}assignments as to where
they're gonna be,
650
00:24:52,092 --> 00:24:53,260
{\an1}what stations,
how they're working?
651
00:24:53,293 --> 00:24:54,928
{\an1}You, you know what, actually,
652
00:24:54,962 --> 00:24:56,864
{\an1}it kind of empowered them
to kind of talk
653
00:24:56,897 --> 00:24:59,867
{\an1}and decide what makes sense,
and, um...
654
00:24:59,900 --> 00:25:02,135
{\an1}- Do you know what those are?
- Yes.
655
00:25:02,169 --> 00:25:04,137
{\an1}- So you tell me you got this.
- So--yes. Yes.
656
00:25:04,171 --> 00:25:06,507
{\an1}Okay. Because the past day,
I've gotten the feeling
657
00:25:06,540 --> 00:25:09,543
{\an1}that you're sort of
the master of excuses.
658
00:25:09,576 --> 00:25:12,279
{\an1}Is it fair for me to say to you
no excuses tonight?
659
00:25:12,312 --> 00:25:14,147
{\an1}Yeah. Yeah.
I'll, I'll own anything, so.
660
00:25:14,181 --> 00:25:15,516
{\an1}- Whatever happens, you own?
- Yes. I'll own everything.
661
00:25:15,549 --> 00:25:17,017
{\an1}- Okay. Good, Val?
- Yeah. Absolutely.
662
00:25:17,050 --> 00:25:18,352
{\an1}Do you like that accountability?
663
00:25:18,385 --> 00:25:19,419
{\an1}- Absolutely. Yes.
- Okay. All right.
664
00:25:19,453 --> 00:25:20,687
{\an1}Let's do this.
665
00:25:20,721 --> 00:25:22,956
{\an1}I'm told I'm
a disengaged owner,
666
00:25:22,990 --> 00:25:25,993
{\an1}and I will, you know, argue that
667
00:25:26,026 --> 00:25:28,195
{\an1}to my death
because I'm very engaged,
668
00:25:28,228 --> 00:25:30,931
{\an1}so I need to convince Jon
that I'm a team player.
669
00:25:30,964 --> 00:25:33,166
{\an1}But I am ready
for the stress test.
670
00:25:33,200 --> 00:25:34,201
{\an1}Bring it on.
671
00:25:37,004 --> 00:25:39,940
{\an1}Hello, everybody. Come on in.
672
00:25:39,973 --> 00:25:41,542
{\an1}- Hi!
- Welcome, welcome.
673
00:25:41,575 --> 00:25:44,011
{\an1}- Hi.
- Welcome in, everyone.
674
00:25:44,044 --> 00:25:46,413
{\an1}Come on.
I feel like it just started.
675
00:25:46,446 --> 00:25:49,383
{\an1}All right. We're gonna get
you guys in a line here
676
00:25:49,416 --> 00:25:52,219
{\an1}and then we'll take turns
getting your orders, okay?
677
00:25:53,353 --> 00:25:54,655
{\an1}The [indistinct]
678
00:25:54,688 --> 00:25:56,056
{\an1}[music dies]
679
00:25:56,089 --> 00:25:57,991
{\an1}So--hold on. What are we doing?
680
00:25:59,159 --> 00:26:00,527
{\an1}Um...
681
00:26:00,561 --> 00:26:01,628
{\an1}Your bartenders
can't take an order
682
00:26:01,662 --> 00:26:03,263
{\an1}and do the transaction?
683
00:26:03,297 --> 00:26:05,499
{\an1}So in other words,
you take care of your customers,
684
00:26:05,532 --> 00:26:06,767
{\an1}- they all have to line up.
- Yeah, yeah, yeah.
685
00:26:06,800 --> 00:26:08,235
{\an1}- Yes. Yes.
- So that guy has to wait
686
00:26:08,268 --> 00:26:09,703
{\an1}to order from you and then--
687
00:26:09,736 --> 00:26:11,605
{\an1}so they're standing there
like two idiots
688
00:26:11,638 --> 00:26:13,340
{\an1}that can't do anything?
689
00:26:13,373 --> 00:26:15,475
{\an1}And this is the way
you run this place?
690
00:26:15,509 --> 00:26:17,444
{\an1}Have you ever seen a bar
in the world that did this?
691
00:26:17,477 --> 00:26:19,346
{\an1}No, they're counter service.
692
00:26:19,379 --> 00:26:21,315
{\an1}Folks, have you ever seen
a bar operate like this before?
693
00:26:21,348 --> 00:26:23,417
{\an1}- Anybody?
- all: No.
694
00:26:23,450 --> 00:26:25,185
{\an1}I thought you'd say that.
695
00:26:25,219 --> 00:26:27,054
{\an1}I've seen a lot of things
in my days,
696
00:26:27,087 --> 00:26:29,590
{\an1}but I have never seen somebody
697
00:26:29,623 --> 00:26:32,192
{\an1}run a bar
like a hamburger restaurant.
698
00:26:32,226 --> 00:26:33,560
{\an1}It's lunacy.
699
00:26:33,594 --> 00:26:35,162
{\an1}I don't understand
how these people
700
00:26:35,195 --> 00:26:36,263
{\an1}even made it eight months.
701
00:26:36,296 --> 00:26:37,464
{\an1}So more meat than, like,
702
00:26:37,497 --> 00:26:38,465
{\an1}- pretty much--okay.
- Yup.
703
00:26:38,498 --> 00:26:40,000
{\an1}How we doing?
704
00:26:40,033 --> 00:26:41,368
{\an1}So we're going off
of their old system, Jon,
705
00:26:41,401 --> 00:26:43,403
{\an1}and Kira's running
the food out herself.
706
00:26:43,437 --> 00:26:45,372
{\an1}So the cook is cooking,
running it out,
707
00:26:45,405 --> 00:26:47,040
{\an1}but you have
these other tickets.
708
00:26:47,074 --> 00:26:48,509
{\an1}So every time you get going,
you gotta stop?
709
00:26:48,542 --> 00:26:49,643
{\an1}Yes. Snowball never [indistinct]
710
00:26:49,676 --> 00:26:51,245
{\an1}It's absolutely ridiculous.
711
00:26:51,278 --> 00:26:53,313
{\an1}This is the worst-run bar
I've ever seen.
712
00:26:53,347 --> 00:26:55,048
{\an1}You have no chance.
713
00:26:55,082 --> 00:26:56,717
{\an1}As good as you are,
you have no chance this way.
714
00:26:56,750 --> 00:26:58,619
{\an1}- Yeah.
- But we will fix this.
715
00:26:58,652 --> 00:26:59,620
{\an1}Okay.
716
00:26:59,653 --> 00:27:01,288
{\an1}[dramatic music]
717
00:27:01,321 --> 00:27:03,423
{\an1}Ed, are we selling
drinks or hamburgers?
718
00:27:03,457 --> 00:27:04,558
{\an1}What are we doing here?
719
00:27:04,591 --> 00:27:06,326
{\an1}I don't get this.
720
00:27:06,360 --> 00:27:09,363
{\an1}Why can't they do transactions
and sell drinks?
721
00:27:09,396 --> 00:27:10,664
{\an1}I could take
a third station, Jon.
722
00:27:10,697 --> 00:27:12,232
{\an1}So they've never done
that before?
723
00:27:12,266 --> 00:27:13,834
{\an1}So--no,
no everybody's done that, so.
724
00:27:13,867 --> 00:27:15,502
{\an1}Well then why are these people
standing in line, Ed?
725
00:27:15,536 --> 00:27:17,638
{\an1}- Yeah. Let's form three lines.
- Three lines?
726
00:27:17,671 --> 00:27:19,373
{\an1}How about they sit
where they like
727
00:27:19,406 --> 00:27:21,808
{\an1}and they get served
like a real bar?
728
00:27:21,842 --> 00:27:24,044
{\an1}- Would that be nice, folks?
- all: Yeah.
729
00:27:24,077 --> 00:27:25,546
{\an1}Is that what everybody
would like?
730
00:27:25,579 --> 00:27:27,381
{\an1}- all: Yeah.
- Well, come on, Ed!
731
00:27:27,414 --> 00:27:29,383
{\an1}Everybody, let's grab a seat
and we'll be out there
732
00:27:29,416 --> 00:27:31,385
{\an1}to take your order, okay?
733
00:27:34,888 --> 00:27:36,590
{\an1}[glass shatters]
734
00:27:36,623 --> 00:27:38,659
{\an1}Why are these people
standing in line, Ed?
735
00:27:38,692 --> 00:27:40,594
{\an1}Yeah. Let's shift it
to three stations.
736
00:27:40,627 --> 00:27:42,596
{\an1}- Let's form three lines.
- Three lines?
737
00:27:42,629 --> 00:27:44,064
{\an1}How about they sit
where they like
738
00:27:44,097 --> 00:27:46,934
{\an1}and they get served
like a real bar?
739
00:27:46,967 --> 00:27:48,769
{\an1}Is that what everybody
would like?
740
00:27:48,802 --> 00:27:50,604
{\an1}- all: Yeah.
- Well, come on, Ed!
741
00:27:50,637 --> 00:27:52,573
{\an1}Everybody, let's grab a seat
and we'll be out there
742
00:27:52,606 --> 00:27:54,241
{\an1}to take your order, okay?
743
00:27:54,274 --> 00:27:57,778
{\an1}[dramatic music]
744
00:27:57,811 --> 00:27:59,613
{\an1}Hi. Have you guys
got to order yet?
745
00:27:59,646 --> 00:28:02,749
{\an1}Oh, no. If you wanna order food,
you can order that through us.
746
00:28:02,783 --> 00:28:04,685
{\an1}Yeah. We're gonna take
one for all three.
747
00:28:04,718 --> 00:28:06,820
{\an1}Uh, communication
is all over the board.
748
00:28:06,854 --> 00:28:08,188
{\an1}Nobody knows what they're doing.
749
00:28:08,222 --> 00:28:09,957
{\an1}They're used to people
coming to them,
750
00:28:09,990 --> 00:28:11,892
{\an1}and so they have no idea.
751
00:28:11,925 --> 00:28:14,161
{\an1}They don't have table numbers,
they don't have a system.
752
00:28:14,194 --> 00:28:17,965
{\an1}So, I need a Mile-High Spritz
and a pickle jar
753
00:28:17,998 --> 00:28:20,367
{\an1}- when you guys [indistinct]
- So Ed, we have no tickets.
754
00:28:20,400 --> 00:28:22,269
{\an1}- Yes.
- No printers, we have--
755
00:28:22,302 --> 00:28:23,937
{\an1}We've got tickets. I just wanna
tell them the drink orders,
756
00:28:23,971 --> 00:28:25,239
{\an1}so the food order,
if it [indistinct]
757
00:28:25,272 --> 00:28:26,907
{\an1}So how is she
gonna remember that?
758
00:28:26,940 --> 00:28:28,375
{\an1}And how are you
gonna remember that?
759
00:28:28,408 --> 00:28:30,811
{\an1}And how is she gonna know
what table it goes to?
760
00:28:30,844 --> 00:28:32,379
{\an1}It's on the ticket,
so--but the--
761
00:28:32,412 --> 00:28:34,147
{\an1}What ticket? You just verbally
ordered it to them.
762
00:28:34,181 --> 00:28:35,382
{\an1}- I know. I'm just--
- She doesn't have a ticket.
763
00:28:35,415 --> 00:28:36,917
{\an1}You're right, you're right.
764
00:28:36,950 --> 00:28:38,118
{\an1}I'm gonna grab the ticket
from outback, so.
765
00:28:38,151 --> 00:28:39,753
{\an1}So now when you give her
the ticket,
766
00:28:39,786 --> 00:28:41,655
{\an1}is she making two of those
or one of those?
767
00:28:41,688 --> 00:28:43,390
{\an1}She's making one
of the Mile-High Spritz--
768
00:28:43,423 --> 00:28:45,225
{\an1}- So you're gonna say to her--
- --one for the [indistinct].
769
00:28:45,259 --> 00:28:47,127
{\an1}--"This is the ticket
for the drinks I just ordered?"
770
00:28:47,160 --> 00:28:49,329
{\an1}- That's about--
- Uh, this is ridiculous, man.
771
00:28:49,363 --> 00:28:50,964
{\an1}It's completely chaotic.
772
00:28:50,998 --> 00:28:53,700
{\an1}[dramatic music]
773
00:28:53,734 --> 00:28:56,003
{\an1}Okay. We got three
chicken peppers comin'.
774
00:28:56,036 --> 00:28:58,071
{\an1}We did not order a shot.
775
00:28:58,105 --> 00:28:59,606
{\an1}So how did you get that?
776
00:28:59,640 --> 00:29:01,008
{\an1}She just delivered it to us
777
00:29:01,041 --> 00:29:02,709
{\an1}- because--
- It's a gift maybe?
778
00:29:02,743 --> 00:29:04,044
{\an1}- Yeah.
- Yeah.
779
00:29:04,077 --> 00:29:05,679
{\an1}- Maybe it's a gift.
- I'm a little confused.
780
00:29:05,712 --> 00:29:07,181
{\an1}- Nothing here, guys, huh?
- Nothing here.
781
00:29:07,214 --> 00:29:08,448
{\an1}- Not even water.
- Okay. Did you order food?
782
00:29:08,482 --> 00:29:10,117
{\an1}Food. And I asked for water.
783
00:29:10,150 --> 00:29:12,786
{\an1}She told me to get up
and get it myself there.
784
00:29:12,819 --> 00:29:15,222
{\an1}I'm seeing two guests
right over here
785
00:29:15,255 --> 00:29:17,024
{\an1}that look like
they're waiting for service.
786
00:29:17,057 --> 00:29:18,358
{\an1}I would--I would jump on that.
787
00:29:18,392 --> 00:29:20,227
{\an1}Okay. Ed, it's over.
788
00:29:20,260 --> 00:29:23,797
{\an1}You made it about a half hour,
and that's it.
789
00:29:23,830 --> 00:29:26,033
{\an1}I must tell you,
I want to apologize
790
00:29:26,066 --> 00:29:28,902
{\an1}to all of you on behalf of Ed.
791
00:29:28,936 --> 00:29:32,973
{\an1}This is the worst-managed bar
I have ever seen in Bar Rescue.
792
00:29:33,006 --> 00:29:35,275
{\an1}I've never seen a bar
that has no table numbers,
793
00:29:35,309 --> 00:29:37,277
{\an1}no seats, no servers,
794
00:29:37,311 --> 00:29:40,180
{\an1}no systems behind the bar
to do transactions.
795
00:29:40,214 --> 00:29:42,883
{\an1}No recipes.
There is nothing here.
796
00:29:42,916 --> 00:29:44,885
{\an1}What you're asking
of your customers
797
00:29:44,918 --> 00:29:46,854
{\an1}makes you a complete ass.
798
00:29:46,887 --> 00:29:49,056
{\an1}- Okay.
- You have no guest sensitivity,
799
00:29:49,089 --> 00:29:50,757
{\an1}no desire to serve,
800
00:29:50,791 --> 00:29:52,826
{\an1}no desire to come through
for people.
801
00:29:52,860 --> 00:29:55,195
{\an1}You are probably
the least sensitive,
802
00:29:55,229 --> 00:29:58,699
{\an1}worst bar owner
I have ever seen.
803
00:29:58,732 --> 00:30:01,735
{\an1}Now apologize to them
for your shortcoming.
804
00:30:01,768 --> 00:30:02,803
{\an1}Say it!
805
00:30:02,836 --> 00:30:04,204
{\an1}I am sorry, everybody,
806
00:30:04,238 --> 00:30:05,873
{\an1}that I let you guys down.
807
00:30:05,906 --> 00:30:07,941
{\an1}I really hope you guys
give us another chance
808
00:30:07,975 --> 00:30:09,710
{\an1}because we will make this right.
809
00:30:09,743 --> 00:30:11,378
{\an1}No, I will make this right.
810
00:30:11,411 --> 00:30:13,347
{\an1}Please come back in two nights,
everybody.
811
00:30:13,380 --> 00:30:14,882
{\an1}We'll show you how it's done.
812
00:30:14,915 --> 00:30:17,150
{\an1}Certainly he's not gonna.
813
00:30:17,184 --> 00:30:23,123
{\an1}This have shown me a lot
of weaknesses that, you know,
814
00:30:23,156 --> 00:30:25,359
{\an1}a lot of weakness [indistinct]
changes need to be made,
815
00:30:25,392 --> 00:30:29,830
{\an1}so changes will be made,
that's, that's all I could say.
816
00:30:31,932 --> 00:30:34,835
{\an1}[dramatic music]
817
00:30:37,437 --> 00:30:39,072
{\an1}Well, well, well.
818
00:30:39,106 --> 00:30:40,440
{\an1}- Hello everybody.
- all: Hi.
819
00:30:40,474 --> 00:30:42,009
{\an1}- Hi, how you doing?
- All right.
820
00:30:42,042 --> 00:30:43,677
{\an1}Let's just dive
right in it, okay?
821
00:30:43,710 --> 00:30:46,013
{\an1}Let's make a cocktail
exclusive to you
822
00:30:46,046 --> 00:30:48,916
{\an1}that sets you apart
from everybody else, okay?
823
00:30:48,949 --> 00:30:51,084
{\an1}This is called My Boy Blue.
824
00:30:51,118 --> 00:30:52,819
{\an1}Start with lime juice,
one ounce.
825
00:30:52,853 --> 00:30:54,922
{\an1}One ounce
of fresh pineapple juice,
826
00:30:54,955 --> 00:30:56,757
{\an1}blue curacao,
this is one ounce
827
00:30:56,790 --> 00:30:59,026
{\an1}all across the board,
so there's no thinking here.
828
00:30:59,059 --> 00:31:00,827
{\an1}We're gonna hit it
with a spiced rum,
829
00:31:00,861 --> 00:31:02,262
{\an1}finish it with some
high-octane whiskey.
830
00:31:02,296 --> 00:31:03,931
{\an1}Now shake this bad boy.
831
00:31:06,967 --> 00:31:09,503
{\an1}Some dashes of some bitters,
a little gummy shark, yeah?
832
00:31:09,536 --> 00:31:11,505
{\an1}A little straw. Here we go.
833
00:31:11,538 --> 00:31:13,941
{\an1}My Boy Blue!
834
00:31:13,974 --> 00:31:15,275
{\an1}- Fun, right?
- Yeah.
835
00:31:15,309 --> 00:31:16,476
{\an1}A little Instagrammable.
836
00:31:16,510 --> 00:31:17,744
{\an1}Yeah. Yeah.
837
00:31:17,778 --> 00:31:18,946
{\an1}You drink with your eyes.
838
00:31:18,979 --> 00:31:20,080
{\an1}- Absolutely.
- Right?
839
00:31:20,113 --> 00:31:22,216
{\an1}Dive right in. The water's warm.
840
00:31:22,249 --> 00:31:24,084
{\an1}Be careful of the shark.
841
00:31:24,117 --> 00:31:26,220
{\an1}- Oh, my goodness, it's so good.
- It's so good.
842
00:31:26,253 --> 00:31:27,521
{\an1}Guys, let's make
some magic happen.
843
00:31:27,554 --> 00:31:28,856
{\an1}Yeah.
844
00:31:28,889 --> 00:31:30,457
{\an1}Let's just rock this re-launch,
845
00:31:30,490 --> 00:31:31,859
{\an1}- shall we?
- Yeah.
846
00:31:31,892 --> 00:31:36,029
{\an1}[upbeat music]
847
00:31:41,335 --> 00:31:44,304
{\an1}It's been a very long week
and, um, emotionally,
848
00:31:44,338 --> 00:31:46,073
{\an1}um, it's been a rollercoaster.
849
00:31:46,106 --> 00:31:48,108
{\an1}Obviously,
we still made some mistakes,
850
00:31:48,141 --> 00:31:50,143
{\an1}but I hope he saw our desire
851
00:31:50,177 --> 00:31:54,748
{\an1}to, you know, be successful
for Valerie, and my kids,
852
00:31:54,781 --> 00:31:56,884
{\an1}my family, and my employees.
853
00:31:58,452 --> 00:32:00,420
{\an1}I want our talk
to be meaningful for you.
854
00:32:00,454 --> 00:32:02,022
{\an1}Because I beat
the hell out of you,
855
00:32:02,055 --> 00:32:03,390
{\an1}but I want you to know
it's out of love.
856
00:32:03,423 --> 00:32:04,558
{\an1}- Thank you.
- Yeah.
857
00:32:04,591 --> 00:32:07,127
{\an1}So I wanna start
this conversation
858
00:32:07,160 --> 00:32:09,062
{\an1}- by doing this.
- Oh.
859
00:32:11,398 --> 00:32:13,066
{\an1}- But you have to do that.
- Okay. Yeah. I said no,
860
00:32:13,100 --> 00:32:14,501
{\an1}if you're tearing up,
it just got me, so.
861
00:32:14,535 --> 00:32:16,136
{\an1}Isn't this what this was about?
862
00:32:16,170 --> 00:32:17,471
{\an1}You know,
you shouldn't have to stress
863
00:32:17,504 --> 00:32:19,339
{\an1}with this
and the financial stress,
864
00:32:19,373 --> 00:32:21,108
{\an1}and say no
to your beautiful children
865
00:32:21,141 --> 00:32:22,509
{\an1}when you wanna say yes.
866
00:32:22,543 --> 00:32:24,912
{\an1}- They deserve better.
- Yes.
867
00:32:24,945 --> 00:32:28,215
{\an1}So, where do you wanna be
five years from now?
868
00:32:28,248 --> 00:32:29,950
{\an1}What do you want
out of this, Ed?
869
00:32:29,983 --> 00:32:32,519
{\an1}Uh, I would like to actually get
870
00:32:32,553 --> 00:32:35,389
{\an1}a great loyal customer-base.
871
00:32:35,422 --> 00:32:37,558
{\an1}If we could really have
a lot of success,
872
00:32:37,591 --> 00:32:39,593
{\an1}open multiple locations
at some point.
873
00:32:39,626 --> 00:32:41,995
{\an1}And I--I'm not interested
in selling this at all.
874
00:32:42,029 --> 00:32:44,865
{\an1}This is what I want,
you know, for, for our lives.
875
00:32:44,898 --> 00:32:46,466
{\an1}What do you need
to do differently
876
00:32:46,500 --> 00:32:48,902
{\an1}to make this
a real business, Ed?
877
00:32:48,936 --> 00:32:50,871
{\an1}Not--and I mean
not just talking,
878
00:32:50,904 --> 00:32:53,507
{\an1}think about change
and doing things different,
879
00:32:53,540 --> 00:32:56,176
{\an1}we need an [indistinct]
and that's been a big failure,
880
00:32:56,210 --> 00:32:57,945
{\an1}you know, we've known
881
00:32:57,978 --> 00:33:00,480
{\an1}but I never did
anything about it.
882
00:33:00,514 --> 00:33:02,516
{\an1}You gotta run it
like a regular bar, don't you?
883
00:33:02,549 --> 00:33:04,318
{\an1}- Like other people.
- Yeah, absolutely.
884
00:33:04,351 --> 00:33:06,453
{\an1}I'm gonna put a new
POS system in for you guys,
885
00:33:06,486 --> 00:33:08,021
{\an1}fast, efficient.
886
00:33:08,055 --> 00:33:09,890
{\an1}- That's awesome.
- You're gonna have
887
00:33:09,923 --> 00:33:11,959
{\an1}a new interior that's gonna be
great and fit the market.
888
00:33:11,992 --> 00:33:13,393
{\an1}You're gonna have
new food items,
889
00:33:13,427 --> 00:33:14,595
{\an1}and new signature cocktails
890
00:33:14,628 --> 00:33:16,964
{\an1}that are all your own, Valerie.
891
00:33:16,997 --> 00:33:19,366
{\an1}And you have
a whole fresh start.
892
00:33:19,399 --> 00:33:21,335
{\an1}So I'm putting those systems in.
893
00:33:21,368 --> 00:33:23,237
{\an1}Now, fight for what we put in,
894
00:33:23,270 --> 00:33:25,138
{\an1}and don't let it deteriorate.
895
00:33:25,172 --> 00:33:28,108
{\an1}And remember,
think about how angry you'll be
896
00:33:28,141 --> 00:33:29,142
{\an1}if this bar closes.
897
00:33:29,176 --> 00:33:30,577
{\an1}Yes.
898
00:33:30,611 --> 00:33:32,446
{\an1}And how much
you would have let them down.
899
00:33:32,479 --> 00:33:35,516
{\an1}So I gave you what you need,
now fight for it.
900
00:33:35,549 --> 00:33:37,150
{\an1}All right. You've got that.
901
00:33:37,184 --> 00:33:38,519
{\an1}I'm believing in you.
902
00:33:38,552 --> 00:33:40,020
{\an1}- Thank you.
- That makes me happy.
903
00:33:40,053 --> 00:33:41,355
{\an1}- I am.
- [laughs]
904
00:33:41,388 --> 00:33:42,890
{\an1}I see his desire.
905
00:33:42,923 --> 00:33:44,525
{\an1}And I've given him
the tools now.
906
00:33:44,558 --> 00:33:46,660
{\an1}I really think
you can do this, buddy.
907
00:33:46,693 --> 00:33:50,063
{\an1}Jon saying that he actually
believe in me was, was huge.
908
00:33:50,097 --> 00:33:52,065
{\an1}So I gotta go
take care of your bar,
909
00:33:52,099 --> 00:33:53,634
{\an1}get everything remodeled,
910
00:33:53,667 --> 00:33:55,169
{\an1}and get this as perfect for you
as I possibly can.
911
00:33:55,202 --> 00:33:56,570
{\an1}All right, buddy,
how about my hug?
912
00:33:56,603 --> 00:33:57,905
{\an1}- I appreciate it.
- [laughs]
913
00:33:57,938 --> 00:33:59,406
{\an1}- Come here, man.
- [laughs]
914
00:33:59,439 --> 00:34:01,275
{\an1}Thank you. Thank you so much.
915
00:34:01,308 --> 00:34:03,076
{\an1}I feel like he does see
the true me.
916
00:34:03,110 --> 00:34:04,678
{\an1}I just need to follow through,
917
00:34:04,711 --> 00:34:06,647
{\an1}and prove to our customers
that hey,
918
00:34:06,680 --> 00:34:09,550
{\an1}we are caring owners
and we're caring staff.
919
00:34:09,583 --> 00:34:11,118
{\an1}That's my ultimate goal.
920
00:34:11,150 --> 00:34:12,686
{\an1}[laughs]
921
00:34:12,719 --> 00:34:14,254
{\an1}It was a good meeting.
922
00:34:14,288 --> 00:34:15,989
{\an1}- It was.
- Yeah.
923
00:34:17,190 --> 00:34:20,027
{\an1}[upbeat music]
924
00:34:26,065 --> 00:34:27,568
{\an1}[cheers and applause]
925
00:34:27,601 --> 00:34:28,969
{\an1}I'm ready.
926
00:34:29,735 --> 00:34:31,304
{\an1}Hello, how are you?
927
00:34:31,338 --> 00:34:32,639
{\an1}- Hi.
- Hello.
928
00:34:32,672 --> 00:34:34,174
{\an1}- Hello.
- Hey, everybody.
929
00:34:34,208 --> 00:34:35,641
{\an1}Hey!
930
00:34:35,676 --> 00:34:38,045
{\an1}- Val, you're smiling.
- Very much.
931
00:34:38,078 --> 00:34:39,679
{\an1}Other than shivering,
how you doing, Ed?
932
00:34:39,713 --> 00:34:41,215
{\an1}- [laughter]
- I'm good.
933
00:34:41,248 --> 00:34:42,482
{\an1}- Much better right now, so.
- Yeah?
934
00:34:42,516 --> 00:34:44,051
{\an1}What do you think looking back?
935
00:34:44,083 --> 00:34:46,420
{\an1}Uh, I think it's gonna be
well worth it.
936
00:34:46,453 --> 00:34:47,688
{\an1}I really do.
937
00:34:47,721 --> 00:34:49,056
{\an1}You know what,
they sometimes say
938
00:34:49,089 --> 00:34:50,290
{\an1}it's good guy in a though place,
939
00:34:50,324 --> 00:34:52,059
{\an1}- right, Val?
- Yes.
940
00:34:52,092 --> 00:34:53,659
{\an1}A little kick in the butt
getting out of that though place
941
00:34:53,694 --> 00:34:55,295
{\an1}and the good guy
takes over again.
942
00:34:55,329 --> 00:34:57,030
{\an1}Yeah.
943
00:34:57,063 --> 00:34:58,699
{\an1}When I named this bar,
944
00:34:58,732 --> 00:35:01,201
{\an1}I want to give you something
you wanted to fight for,
945
00:35:01,235 --> 00:35:02,769
{\an1}just like Valerie.
946
00:35:02,803 --> 00:35:04,705
{\an1}You would do anything
for Valerie, would you?
947
00:35:04,738 --> 00:35:05,973
{\an1}Yes, I would.
948
00:35:07,107 --> 00:35:08,442
{\an1}You guys ready to see it?
949
00:35:08,475 --> 00:35:09,576
{\an1}- Yes.
- Here we go.
950
00:35:09,610 --> 00:35:13,313
{\an1}One, two, three!
951
00:35:13,347 --> 00:35:17,584
{\an1}[cheers and applause]
952
00:35:17,618 --> 00:35:22,189
{\an1}- That's awesome!
- Thank you.
953
00:35:23,924 --> 00:35:27,194
{\an1}One, two, three!
954
00:35:28,729 --> 00:35:31,765
{\an1}[cheers and applause]
955
00:35:35,035 --> 00:35:36,603
{\an1}Oh, the logo over here.
956
00:35:36,637 --> 00:35:37,738
{\an1}- Oh, my God!
- That looks amazing.
957
00:35:37,771 --> 00:35:39,306
{\an1}- Oh, wow! Wow!
- Okay.
958
00:35:39,339 --> 00:35:40,908
{\an1}What do you think of that, Val?
959
00:35:40,941 --> 00:35:43,277
{\an1}It's very exciting.
It's very exciting.
960
00:35:43,310 --> 00:35:45,712
{\an1}I mean, this has been his dream
and to be a part of that
961
00:35:45,746 --> 00:35:48,182
{\an1}- that way, it means a lot.
- But you're his dream too,
962
00:35:48,215 --> 00:35:49,583
{\an1}- aren't you?
- Yes.
963
00:35:49,616 --> 00:35:51,084
{\an1}So now your dreams get together
964
00:35:51,118 --> 00:35:54,188
{\an1}and you fight for them together.
965
00:35:54,221 --> 00:35:57,324
{\an1}I saw Valerie's Brewhouse,
and I thought it was--
966
00:35:57,357 --> 00:35:59,726
{\an1}it was a perfect design
that could be--to be picked.
967
00:35:59,760 --> 00:36:01,261
{\an1}She's the rock in our family.
968
00:36:01,295 --> 00:36:02,663
{\an1}She--she's the glue
that holds it together.
969
00:36:02,696 --> 00:36:03,897
{\an1}Ed, do you wanna see it?
970
00:36:03,931 --> 00:36:05,232
{\an1}- Yes. Yes. Yes.
- You guys ready?
971
00:36:05,265 --> 00:36:06,633
{\an1}all: Yes!
- Go ahead.
972
00:36:06,667 --> 00:36:07,935
{\an1}All right.
973
00:36:10,204 --> 00:36:12,239
{\an1}Oh, my. Holy cow!
974
00:36:12,272 --> 00:36:14,074
{\an1}- Wow!
- Oh, my God.
975
00:36:14,107 --> 00:36:16,243
{\an1}Oh, my God!
976
00:36:18,378 --> 00:36:21,815
{\an1}- It's so beautiful.
- Oh, my gosh.
977
00:36:21,849 --> 00:36:22,883
{\an1}- Wow.
- Wait.
978
00:36:22,916 --> 00:36:24,852
{\an1}High fives, everybody.
979
00:36:24,885 --> 00:36:26,854
{\an1}- Yes.
- [laughter]
980
00:36:26,887 --> 00:36:29,189
{\an1}I, I was just amazed,
like, the color tone,
981
00:36:29,223 --> 00:36:32,192
{\an1}everything, like, it, it
couldn't be any more perfect.
982
00:36:32,226 --> 00:36:35,095
{\an1}It's a new lease,
you know, new lease on life.
983
00:36:35,128 --> 00:36:36,964
{\an1}Look how it is white.
984
00:36:36,997 --> 00:36:38,765
{\an1}Oh, the tables look so good.
985
00:36:38,799 --> 00:36:40,300
{\an1}- Look at how awesome they look.
- And look at these?
986
00:36:40,334 --> 00:36:42,269
{\an1}[indistinct] that's great.
987
00:36:42,302 --> 00:36:44,304
{\an1}- I love this.
- [indistinct chatter]
988
00:36:44,338 --> 00:36:46,106
{\an1}This is amazing.
989
00:36:46,139 --> 00:36:47,641
{\an1}Oh, God.
990
00:36:47,674 --> 00:36:49,042
{\an1}- Look at that.
- [laughs] So cool!
991
00:36:49,076 --> 00:36:50,711
{\an1}Look at that big logo.
I love the paint.
992
00:36:50,744 --> 00:36:53,080
{\an1}- It's gorgeous.
- Now this is a bar!
993
00:36:53,113 --> 00:36:54,915
{\an1}Yes, I cried, because
994
00:36:54,948 --> 00:36:56,316
{\an1}I've been coming to this bar
995
00:36:56,350 --> 00:36:57,918
{\an1}even before I worked at it.
996
00:36:57,951 --> 00:36:59,887
{\an1}And it's never looked
so beautiful.
997
00:36:59,920 --> 00:37:02,422
{\an1}It is absolutely gorgeous
in here, and, and, yeah,
998
00:37:02,456 --> 00:37:05,792
{\an1}I, I--I'm so excited
to get to work here.
999
00:37:05,826 --> 00:37:07,861
{\an1}- Look [indistinct]
- [laughter]
1000
00:37:07,895 --> 00:37:09,096
{\an1}What do you think?
1001
00:37:09,129 --> 00:37:10,697
{\an1}- It's amazing.
- Oh, my God.
1002
00:37:10,731 --> 00:37:12,366
{\an1}- Oh, my goodness.
- Aww. Are you happy?
1003
00:37:12,399 --> 00:37:15,102
{\an1}[laughs]
Thank you so much.
1004
00:37:15,135 --> 00:37:16,403
{\an1}Thank you.
1005
00:37:16,436 --> 00:37:18,071
{\an1}So you happy, Ed?
1006
00:37:18,105 --> 00:37:19,439
{\an1}Well, I got a lot
to show you, guys.
1007
00:37:19,473 --> 00:37:20,440
{\an1}- So come on over to the bar.
- Yeah.
1008
00:37:20,474 --> 00:37:22,176
{\an1}- Okay.
- Okay.
1009
00:37:22,209 --> 00:37:25,179
{\an1}Let's start with our problems
from stress test.
1010
00:37:25,212 --> 00:37:28,282
{\an1}If the bartenders were doing
their own transactions,
1011
00:37:28,315 --> 00:37:30,250
{\an1}- you could've been serving.
- Right.
1012
00:37:30,284 --> 00:37:33,120
{\an1}So, I got you three POS systems,
1013
00:37:33,153 --> 00:37:36,056
{\an1}and we got you SkyTabs.
1014
00:37:36,089 --> 00:37:37,424
{\an1}- Right.
- So you do the transaction
1015
00:37:37,457 --> 00:37:39,126
{\an1}- right at the table.
- Yeah.
1016
00:37:39,159 --> 00:37:42,462
{\an1}State-of-the art SkyTab POS
powered by Shift4.
1017
00:37:42,496 --> 00:37:44,932
{\an1}I also got
Mile High Beverage Brothers
1018
00:37:44,965 --> 00:37:46,700
{\an1}to put in the draft beer system,
1019
00:37:46,733 --> 00:37:49,770
{\an1}fix the walk-in cooler,
clean all the beer lines
1020
00:37:49,803 --> 00:37:52,005
{\an1}so the temperatures
are perfect everywhere.
1021
00:37:52,039 --> 00:37:54,208
{\an1}I got BarProducts.com
1022
00:37:54,241 --> 00:37:56,276
{\an1}to give you guys
all new glassware,
1023
00:37:56,310 --> 00:37:57,978
{\an1}service ware, mixing equipment.
1024
00:37:58,011 --> 00:37:59,746
{\an1}And I got Ink Monstr
1025
00:37:59,780 --> 00:38:03,383
{\an1}to do the interior vinyl wrap.
1026
00:38:03,417 --> 00:38:05,319
{\an1}Cost is important
and I want you to remember this.
1027
00:38:05,352 --> 00:38:06,987
{\an1}- Yup.
- And I got you
1028
00:38:07,020 --> 00:38:09,056
{\an1}a lifetime subscription
of Partender
1029
00:38:09,089 --> 00:38:11,925
{\an1}which does all
these inventory for you.
1030
00:38:11,959 --> 00:38:13,927
{\an1}And we don't wanna
get each sick.
1031
00:38:13,961 --> 00:38:16,196
{\an1}This is a PathSpot machine.
1032
00:38:16,230 --> 00:38:18,966
{\an1}This machine scans
your hands automatically.
1033
00:38:18,999 --> 00:38:20,334
{\an1}all: Oh.
- If they're clean,
1034
00:38:20,367 --> 00:38:22,236
{\an1}you get a green light,
you can be safe.
1035
00:38:22,269 --> 00:38:24,171
{\an1}I got Standard Restaurant Supply
1036
00:38:24,204 --> 00:38:26,440
{\an1}to give you a new sandwich
prep station in the back,
1037
00:38:26,473 --> 00:38:29,376
{\an1}a steam table, kitchenware,
so you're set up.
1038
00:38:29,409 --> 00:38:30,844
{\an1}You've got everything you need,
don't you?
1039
00:38:30,878 --> 00:38:31,979
{\an1}Oh, my goodness.
1040
00:38:32,012 --> 00:38:34,381
{\an1}So we got new systems in place,
1041
00:38:34,414 --> 00:38:36,216
{\an1}we're running
like a real bar now.
1042
00:38:36,250 --> 00:38:37,784
{\an1}Okay. You guys excited?
1043
00:38:37,818 --> 00:38:39,353
{\an1}- all: Yes.
- Okay. There's only thing left.
1044
00:38:39,386 --> 00:38:40,854
{\an1}Let's go to work
and let's get them back.
1045
00:38:40,888 --> 00:38:42,289
{\an1}- Let's get ready.
- All right.
1046
00:38:42,322 --> 00:38:43,891
{\an1}You got bars to set up,
kitchen to set up,
1047
00:38:43,924 --> 00:38:45,392
{\an1}- uniforms, let's go to it.
- All right.
1048
00:38:45,425 --> 00:38:47,494
{\an1}- Hello, everybody.
- Come on in.
1049
00:38:47,528 --> 00:38:50,163
{\an1}- [cheers and applause]
- Welcome! Doors are open!
1050
00:38:50,197 --> 00:38:52,232
{\an1}Welcome to Valerie's Brewhouse!
1051
00:38:52,266 --> 00:38:54,001
{\an1}[upbeat music]
1052
00:38:54,034 --> 00:38:55,435
{\an1}- How you doin'?
- Thank you, brother.
1053
00:38:55,469 --> 00:38:57,337
{\an1}- Grab any seat here.
- Hi.
1054
00:38:57,371 --> 00:38:58,272
{\an1}- We'll be with you shortly.
- Come on in and have a seat,
1055
00:38:58,305 --> 00:38:59,740
{\an1}you guys.
1056
00:38:59,773 --> 00:39:01,341
{\an1}Hi, guys! Yes.
Make yourself comfortable.
1057
00:39:01,375 --> 00:39:04,344
{\an1}- Come on in.
- Hi, welcome!
1058
00:39:04,378 --> 00:39:07,114
{\an1}Here are our menu.
1059
00:39:07,147 --> 00:39:08,448
{\an1}What are you thinkin'?
1060
00:39:08,482 --> 00:39:10,417
{\an1}I'll get a My Boy Blue.
1061
00:39:10,450 --> 00:39:11,952
{\an1}A My Boy Blue?
1062
00:39:11,985 --> 00:39:13,887
{\an1}- I got beer on tap.
- I'll be there.
1063
00:39:13,921 --> 00:39:15,889
{\an1}- How are you, guys?
- Hi, how are you?
1064
00:39:15,923 --> 00:39:17,457
{\an1}All right. What can I get you?
1065
00:39:17,491 --> 00:39:19,960
{\an1}Get me the,
the chicken popper trio.
1066
00:39:19,993 --> 00:39:22,930
{\an1}I'll try the Mile High BLT.
1067
00:39:22,963 --> 00:39:25,299
{\an1}- Okay.
- Three BLT's.
1068
00:39:25,332 --> 00:39:27,835
{\an1}Here we go. Let's do this.
1069
00:39:29,336 --> 00:39:30,571
{\an1}How we doin'?
It's starting to come in now.
1070
00:39:30,604 --> 00:39:31,939
{\an1}Jon, she's rolling already.
1071
00:39:31,972 --> 00:39:33,307
{\an1}Tickets are coming in nicely,
1072
00:39:33,340 --> 00:39:35,209
{\an1}she's pre-set correctly,
1073
00:39:35,242 --> 00:39:37,411
{\an1}and, uh, everything's
starting to look good.
1074
00:39:37,444 --> 00:39:39,246
{\an1}And you're not running food
out there anymore,
1075
00:39:39,279 --> 00:39:41,815
{\an1}so you can actually slip
into a little groove here,
1076
00:39:41,849 --> 00:39:43,517
{\an1}and keep momentum going,
which is great.
1077
00:39:43,550 --> 00:39:45,385
{\an1}Now, I wanna see if Ed comes
and picks this up.
1078
00:39:45,419 --> 00:39:46,453
{\an1}Right.
1079
00:39:48,889 --> 00:39:50,290
{\an1}- Here. All right.
- Wanna grab some of these, too?
1080
00:39:50,324 --> 00:39:51,925
{\an1}And that's just the one ticket.
1081
00:39:51,959 --> 00:39:53,193
{\an1}Can you grab that one for me
and follow me?
1082
00:39:53,227 --> 00:39:54,461
{\an1}- Yup, yup, got it.
- Thank you.
1083
00:39:54,494 --> 00:39:57,097
{\an1}Who was here during stress test?
Anybody?
1084
00:39:57,130 --> 00:39:58,232
{\an1}Big difference, huh?
1085
00:39:58,265 --> 00:39:59,867
{\an1}- Yeah.
- Oh, yeah.
1086
00:39:59,900 --> 00:40:01,935
{\an1}You got your food and drinks
much quicker?
1087
00:40:01,969 --> 00:40:04,137
{\an1}Yeah, I knew these are great
employees when I got here.
1088
00:40:04,171 --> 00:40:05,539
{\an1}With the right systems,
1089
00:40:05,572 --> 00:40:07,274
{\an1}it's working really,
really well.
1090
00:40:07,307 --> 00:40:09,510
{\an1}It's one of the better openings
we've ever had.
1091
00:40:09,543 --> 00:40:10,844
{\an1}Okay. This is the best part.
1092
00:40:10,878 --> 00:40:12,112
{\an1}Look out there.
1093
00:40:12,145 --> 00:40:13,947
{\an1}- Look what just happened.
- Yup.
1094
00:40:13,981 --> 00:40:15,349
{\an1}All right. You got to connect
with customers tonight.
1095
00:40:15,382 --> 00:40:16,850
{\an1}- Yes.
- Smile.
1096
00:40:16,884 --> 00:40:18,352
{\an1}- Yes.
- My work is done.
1097
00:40:18,385 --> 00:40:20,120
{\an1}- Yes! Thank you.
- Now it's up to you, buddy.
1098
00:40:20,153 --> 00:40:21,255
{\an1}Thank you. Thank you.
1099
00:40:21,288 --> 00:40:22,289
{\an1}- You got this?
- I've got this.
1100
00:40:22,322 --> 00:40:23,991
{\an1}I've got this. Yeah.
1101
00:40:24,024 --> 00:40:25,559
{\an1}And you know what?
You lit the fire in my eyes.
1102
00:40:25,592 --> 00:40:27,895
{\an1}Excellent. Well, let's keep
that fire going, okay?
1103
00:40:27,928 --> 00:40:30,097
{\an1}Thank you.
1104
00:40:30,130 --> 00:40:31,198
{\an1}- Thank you, man.
- Good luck.
1105
00:40:31,231 --> 00:40:32,966
{\an1}- Thank you.
- Bye-bye.
1106
00:40:33,000 --> 00:40:35,035
{\an1}I mean,
this is--it's our bar now.
1107
00:40:35,068 --> 00:40:36,803
{\an1}We have an amazing staff,
1108
00:40:36,837 --> 00:40:38,438
{\an1}what started out as his dream
1109
00:40:38,472 --> 00:40:40,073
{\an1}has turned into ours.
1110
00:40:40,107 --> 00:40:42,376
{\an1}And, um, my kids,
1111
00:40:42,409 --> 00:40:44,945
{\an1}they're so proud of us.
1112
00:40:44,978 --> 00:40:49,016
{\an1}And for them to see us
grow like this, um,
1113
00:40:49,049 --> 00:40:50,851
{\an1}it means more than anything.
1114
00:40:53,554 --> 00:40:56,790
{\an1}[upbeat music]
1115
00:41:03,997 --> 00:41:05,532
{\an1}Promotional consideration
provided by:
1116
00:41:05,566 --> 00:41:07,401
{\an1}Partender, PathSpot,
SkyTab POS, Provision,
1117
00:41:07,434 --> 00:41:09,937
{\an1}Cleaning Pros, Belfort Pluming,
Paramount Audio Video Corp,
1118
00:41:09,970 --> 00:41:12,105
{\an1}Colorado Budget Billiards,
Mile High Beverage Brothers,
1119
00:41:12,139 --> 00:41:13,640
{\an1}Bar Products,
Standard Restaurant Supply,
1120
00:41:13,674 --> 00:41:22,416
{\an1}Ink Monstr, TiCOAT,
One Stone, and ESRI.