1
00:00:05,038 --> 00:00:08,775
Um, I think
I've stayed here so long
2
00:00:08,775 --> 00:00:11,578
'cause it's, like, my family.
3
00:00:11,578 --> 00:00:13,713
Sorry, I don't wanna cry.
4
00:00:13,713 --> 00:00:15,248
I don't know.
I just love it here.
5
00:00:15,248 --> 00:00:16,416
I really do.
6
00:00:16,416 --> 00:00:17,784
It's, like, my second home.
7
00:00:17,784 --> 00:00:20,387
So, it's a lot of love
8
00:00:20,387 --> 00:00:24,624
and caring here, I guess.
9
00:00:27,627 --> 00:00:29,195
narrator: For over 30 years,
10
00:00:29,195 --> 00:00:31,197
Jon Taffer has traveled
the country
11
00:00:31,197 --> 00:00:34,768
saving hundreds of bars
from failure and ruin.
12
00:00:34,768 --> 00:00:37,670
The past few years
have been harder on our country
13
00:00:37,670 --> 00:00:39,839
than I've ever seen before.
14
00:00:39,839 --> 00:00:42,442
But now,
in a post-pandemic world,
15
00:00:42,442 --> 00:00:47,781
restaurants and bars are seeing
a massive surge in business.
16
00:00:47,781 --> 00:00:51,484
And a customer base that has
a much higher expectation
17
00:00:51,484 --> 00:00:53,553
for quality food and drinks.
18
00:00:53,553 --> 00:00:54,788
Not a huge fan of this.
19
00:00:54,788 --> 00:00:57,290
So I'm on a mission
to save bars
20
00:00:57,290 --> 00:00:59,292
that have been struggling
to keep up with
21
00:00:59,292 --> 00:01:01,194
the new landscape of
our industry.
22
00:01:02,896 --> 00:01:05,231
narrator: So now,
Jon is back out on the road
23
00:01:05,231 --> 00:01:06,666
and heading
to Loveland, Colorado
24
00:01:06,666 --> 00:01:09,469
to rescue CJ's Patio Grill.
25
00:01:09,469 --> 00:01:11,404
This is a new era
for our country,
26
00:01:11,404 --> 00:01:15,475
so we need to raise the bar
and rise to these challenges.
27
00:01:15,475 --> 00:01:18,678
[upbeat music]
28
00:01:18,678 --> 00:01:20,447
narrator: In 2019,
29
00:01:20,447 --> 00:01:22,315
restaurant manager
and liquor rep,
30
00:01:22,315 --> 00:01:23,716
Fadil Astafaj
31
00:01:23,716 --> 00:01:25,585
purchased CJ's Patio Grill
32
00:01:25,585 --> 00:01:27,187
in Loveland, Colorado.
33
00:01:27,187 --> 00:01:28,721
Well, I've always wanted
to have a bar.
34
00:01:28,721 --> 00:01:30,590
Been in and out
of bars and restaurants
35
00:01:30,590 --> 00:01:31,758
and liquor and wine sales
36
00:01:31,758 --> 00:01:33,326
pretty much my entire life.
37
00:01:33,326 --> 00:01:34,861
Can I get
a couple of beers for you?
38
00:01:34,861 --> 00:01:37,697
What makes CJ's unique
is our home cooking food
39
00:01:37,697 --> 00:01:39,399
and friendly service.
40
00:01:39,399 --> 00:01:41,167
Here's your Fuzzy Smurf.
41
00:01:41,167 --> 00:01:42,902
We were really
on a nice trajectory.
42
00:01:42,902 --> 00:01:45,438
It was a successful formula.
43
00:01:45,438 --> 00:01:47,207
Head on.
44
00:01:47,207 --> 00:01:48,541
narrator: After a successful
first year,
45
00:01:48,541 --> 00:01:50,510
business quickly ground
to a halt.
46
00:01:50,510 --> 00:01:53,179
When COVID hit,
there was no handbook
47
00:01:53,179 --> 00:01:56,749
and, uh, we had to make
decisions on the fly.
48
00:01:56,749 --> 00:01:58,218
Everything has gone up.
Labor cost,
49
00:01:58,218 --> 00:02:00,320
food cost, you name it.
50
00:02:00,320 --> 00:02:03,389
And I did inherit some,
some issues with the restaurant
51
00:02:03,389 --> 00:02:05,959
and I have myself
been unable to fix.
52
00:02:05,959 --> 00:02:08,261
narrator:
So to keep the bar afloat,
53
00:02:08,261 --> 00:02:11,664
Fadil started taking on
every role within the bar.
54
00:02:11,664 --> 00:02:13,967
So I work about six days a week
55
00:02:13,967 --> 00:02:17,604
and generally I'm here
16 hours a day.
56
00:02:17,604 --> 00:02:20,907
I consider myself
a 100% hands-on owner
57
00:02:20,907 --> 00:02:22,742
because it is mine
and I take pride in it
58
00:02:22,742 --> 00:02:24,711
and I want it to be perfect.
59
00:02:24,711 --> 00:02:26,913
narrator: And he refuses
to delegate work at the bar.
60
00:02:26,913 --> 00:02:29,649
Fadil does, uh,
want things a certain way.
61
00:02:29,649 --> 00:02:33,987
And I'm still working on trying
to figure out how that way is.
62
00:02:33,987 --> 00:02:36,289
Fadil been overbearing at times.
63
00:02:36,289 --> 00:02:38,691
Fadil can definitely
get in the way in the kitchen
64
00:02:38,691 --> 00:02:41,594
when we're busy and we're going
and he comes back
65
00:02:41,594 --> 00:02:43,997
and he tries to help,
but he just plows in
66
00:02:43,997 --> 00:02:45,932
and then we got
to start it over.
67
00:02:45,932 --> 00:02:47,700
I can't help myself sometimes.
68
00:02:47,700 --> 00:02:49,702
How are we doing
back here, boys?
69
00:02:49,702 --> 00:02:51,704
Oh, you know how we're doing.
70
00:02:51,704 --> 00:02:53,339
He's, he's great.
71
00:02:53,339 --> 00:02:54,841
I've never worked
for someone that cares
72
00:02:54,841 --> 00:02:56,576
so much about their employees.
73
00:02:56,576 --> 00:02:58,912
Stop making fun
of my New York accent, man.
74
00:02:58,912 --> 00:03:01,681
But the guy
spreads himself pretty thin.
75
00:03:01,681 --> 00:03:04,717
narrator: Now, with almost
$500,000 in debt,
76
00:03:04,717 --> 00:03:07,353
there's only a few months left
until they close.
77
00:03:07,353 --> 00:03:12,358
If CJ's were too close,
uh, it's, I,
78
00:03:12,358 --> 00:03:13,993
I don't know what I would do.
79
00:03:13,993 --> 00:03:16,496
narrator: So, Fadil has made
the decision
80
00:03:16,496 --> 00:03:18,898
to pull back the doors,
bust open the books,
81
00:03:18,898 --> 00:03:22,335
and make a call for help
to "Bar Rescue".
82
00:03:22,335 --> 00:03:25,805
If I lost this place,
I would be devastated
83
00:03:25,805 --> 00:03:28,875
because it's how
I provide for my family.
84
00:03:28,875 --> 00:03:29,876
Um, I'd be lost.
85
00:03:40,964 --> 00:03:42,632
- Here we go, buddy.
- Oh, boy.
86
00:03:42,632 --> 00:03:45,234
- We've been here before.
- Yes, we have.
87
00:03:45,234 --> 00:03:48,204
narrator: For the kitchen,
John brings in Vic Vegas,
88
00:03:48,204 --> 00:03:51,641
an executive chef
with over 25 years experience.
89
00:03:51,641 --> 00:03:54,310
Vic has worked
with major food distributors
90
00:03:54,310 --> 00:03:58,581
while also owning and operating
his own successful restaurant.
91
00:03:58,581 --> 00:04:01,617
Because this bar
is gonna be a challenge for us.
92
00:04:01,617 --> 00:04:05,755
The owner of this bar,
Fadil moved here from New York.
93
00:04:05,755 --> 00:04:07,490
You know I can relate to that
94
00:04:07,490 --> 00:04:09,892
because his son
got into Colorado University.
95
00:04:09,892 --> 00:04:11,761
- Okay.
- He was successful
96
00:04:11,761 --> 00:04:13,730
selling liquor
for a liquor distributor.
97
00:04:13,730 --> 00:04:17,467
So, with some knowledge
of alcohol and mixed cocktails
98
00:04:17,467 --> 00:04:20,370
in the beverage space,
you figured, he'll buy a bar.
99
00:04:20,370 --> 00:04:23,239
A few years later, he's in debt.
You ready?
100
00:04:23,239 --> 00:04:27,577
$472,000
101
00:04:27,577 --> 00:04:28,911
for this little place.
102
00:04:28,911 --> 00:04:30,346
Look at the size of it.
103
00:04:30,346 --> 00:04:32,248
Sixty seats, eighty seats.
104
00:04:32,248 --> 00:04:35,284
The environment isn't conducive
to generating
105
00:04:35,284 --> 00:04:36,953
the kind of money
that he has to generate
106
00:04:36,953 --> 00:04:38,855
to pay back his debt.
107
00:04:38,855 --> 00:04:40,490
- You got what you want?
- No.
108
00:04:40,490 --> 00:04:42,558
Are you getting
the devil's backbone?
109
00:04:42,558 --> 00:04:44,627
- Of course, we will.
- Of course, you are.
110
00:04:44,627 --> 00:04:46,329
So here's Fadil.
111
00:04:46,329 --> 00:04:48,698
- No need for a menu.
- He's the owner.
112
00:04:48,698 --> 00:04:52,035
There's Jade.
Jade is his manager.
113
00:04:52,035 --> 00:04:54,270
There's Shawna. She's a server.
114
00:04:54,270 --> 00:04:56,606
There is Dan,
he's your kitchen manager.
115
00:04:56,606 --> 00:05:00,777
And Javon is the assistant
kitchen manager.
116
00:05:00,777 --> 00:05:02,712
So, they're butchering
their own meat in-house.
117
00:05:02,712 --> 00:05:04,547
Look at that.
118
00:05:04,547 --> 00:05:06,616
Right now, that's a lot
of wasted meat right there.
119
00:05:06,616 --> 00:05:08,451
- You see that?
- Yeah,
120
00:05:08,451 --> 00:05:09,919
he's, he's cutting it
in all different ways
121
00:05:09,919 --> 00:05:11,554
against the grain,
with the grain.
122
00:05:11,554 --> 00:05:13,756
He's taking a lot
of meat with that fat.
123
00:05:13,756 --> 00:05:15,558
Interesting way to butcher.
124
00:05:15,558 --> 00:05:16,759
A good butcher
would be peeling that back,
125
00:05:16,759 --> 00:05:18,061
not cutting it back that way.
126
00:05:18,061 --> 00:05:20,029
He's taking meat
with every cut.
127
00:05:20,029 --> 00:05:23,433
Now, when we butcher meat
in restaurants, we track yield.
128
00:05:23,433 --> 00:05:26,536
You should yield 97%
of the meat.
129
00:05:26,536 --> 00:05:28,504
He's throwing away
an awful lot of factor
130
00:05:28,504 --> 00:05:30,006
in butchering that meat.
131
00:05:30,006 --> 00:05:31,674
And they're definitely
not accounting
132
00:05:31,674 --> 00:05:33,709
for their waste
and their price per pound.
133
00:05:34,844 --> 00:05:36,546
Uh, let me throw these.
134
00:05:36,546 --> 00:05:38,347
They're baking their own bread.
Do you see that?
135
00:05:38,347 --> 00:05:39,816
Well, you've got
a lot going on here, Jon.
136
00:05:39,816 --> 00:05:41,684
Like you have
a whole restaurant operation
137
00:05:41,684 --> 00:05:44,754
taking place in this structure.
138
00:05:44,754 --> 00:05:47,590
All right. Now, here is Fadil
with his potatoes.
139
00:05:47,590 --> 00:05:49,525
Fresh potatoes.
There he goes again
140
00:05:49,525 --> 00:05:51,027
with something amazing.
141
00:05:51,027 --> 00:05:54,530
So Fadil is trying
to take a cloudy approach
142
00:05:54,530 --> 00:05:55,998
at what he's doing here.
143
00:05:55,998 --> 00:05:58,668
And I wonder
if he's achieving it.
144
00:05:58,668 --> 00:06:00,670
Yeah, looks nice.
145
00:06:00,670 --> 00:06:02,505
All right. After you, my dear.
146
00:06:02,505 --> 00:06:03,873
Oh, thank you.
147
00:06:03,873 --> 00:06:07,643
So for recon,
I got two media stars.
148
00:06:07,643 --> 00:06:08,945
I got Kylie Bearse.
149
00:06:08,945 --> 00:06:10,413
Ooh. Lots of brown.
150
00:06:10,413 --> 00:06:12,448
- [indistinct]
- Yeah.
151
00:06:12,448 --> 00:06:14,851
She is a Denver-based
TV personality,
152
00:06:14,851 --> 00:06:16,853
does the weather on TV.
153
00:06:16,853 --> 00:06:18,754
And then I got her friend
Chelsea Thomas, in the left,
154
00:06:18,754 --> 00:06:21,724
who's a radio personality
on 106.7.
155
00:06:21,724 --> 00:06:23,860
Hi, guys. How's it going?
156
00:06:23,860 --> 00:06:25,695
- Good. How are you doing?
- Good.
157
00:06:25,695 --> 00:06:27,029
They know this town.
158
00:06:27,029 --> 00:06:28,865
They go to a lot
of charity events.
159
00:06:28,865 --> 00:06:30,833
They can give us a good
Colorado scope on this bar.
160
00:06:30,833 --> 00:06:32,835
Good choice.
161
00:06:32,835 --> 00:06:35,138
It's a very large menu.
162
00:06:35,138 --> 00:06:37,006
- I mean, massive.
- Lot of options.
163
00:06:37,006 --> 00:06:39,008
I'm gonna try this Fuzzy Smurf.
164
00:06:39,008 --> 00:06:40,576
- Fuzzy Smurf? All right.
- Yeah, thank you.
165
00:06:40,576 --> 00:06:41,911
Can I do the sweet tart?
166
00:06:41,911 --> 00:06:43,479
- Yeah. Of course.
- Thank you.
167
00:06:43,479 --> 00:06:44,747
- Okay.
- Can we order a food too?
168
00:06:44,747 --> 00:06:46,149
- Yes.
- Yeah, okay.
169
00:06:46,149 --> 00:06:47,984
Sorry. The Mac Attack
as an appetizer.
170
00:06:47,984 --> 00:06:49,685
I think we're gonna split that.
171
00:06:49,685 --> 00:06:51,020
- Okay.
- I'm gonna do
172
00:06:51,020 --> 00:06:53,055
the smothered
green chili burger.
173
00:06:53,055 --> 00:06:55,758
Okay. Green onion,
tomato, sour cream okay?
174
00:06:55,758 --> 00:06:58,828
Could I have no green onions
and sour cream on the side?
175
00:06:58,828 --> 00:07:00,429
Sure.
176
00:07:00,429 --> 00:07:02,031
Um, I'm gonna do
the top sirloin steak.
177
00:07:02,031 --> 00:07:03,132
- Yeah.
- Thanks.
178
00:07:03,132 --> 00:07:04,934
- Thank you.
- Yeah.
179
00:07:04,934 --> 00:07:06,836
All righty. We'll see
how much you like that one.
180
00:07:06,836 --> 00:07:08,037
Very well.
181
00:07:12,041 --> 00:07:13,843
Man, that looks like
a terrible drink.
182
00:07:13,843 --> 00:07:15,845
That can't possibly be good.
183
00:07:17,547 --> 00:07:18,848
I forgot about it
for two seconds now.
184
00:07:18,848 --> 00:07:19,949
- Fuzzy Smurf.
- Oh, wow.
185
00:07:19,949 --> 00:07:21,884
- Wow.
- Thank you.
186
00:07:21,884 --> 00:07:23,186
- And a sweet tart for you.
- That does look like Smurfy.
187
00:07:23,186 --> 00:07:24,987
Right?
188
00:07:24,987 --> 00:07:26,722
Give 'em about, like,
30 seconds on that macaroni,
189
00:07:26,722 --> 00:07:28,524
I have you ready.
190
00:07:28,524 --> 00:07:30,760
Okay, so this is what
their famous mac and cheese is.
191
00:07:30,760 --> 00:07:33,095
It goes in a taco bowl.
192
00:07:33,095 --> 00:07:35,097
Those taco shells
are greasy, don't they?
193
00:07:35,097 --> 00:07:36,632
Yeah, no.
That's not appealing at all.
194
00:07:36,632 --> 00:07:38,434
That's ugh.
195
00:07:38,434 --> 00:07:41,137
Okay. We got the meat now
in holding mode.
196
00:07:41,137 --> 00:07:42,872
Ooh, right in the gutter.
197
00:07:42,872 --> 00:07:44,607
The beef goes on top of that.
198
00:07:46,876 --> 00:07:48,444
Okay, interesting item. I...
199
00:07:48,444 --> 00:07:49,879
What you're saying
is could be cool.
200
00:07:49,879 --> 00:07:52,481
Could be cool,
but it's not right there.
201
00:07:52,481 --> 00:07:54,150
All right.
202
00:07:54,150 --> 00:07:55,551
- Thank you.
- The sweet tart.
203
00:07:55,551 --> 00:07:56,819
- Thank you.
- Fuzzy Smurf.
204
00:07:56,819 --> 00:07:58,487
- Cheers.
- 2Cheers.
205
00:07:59,288 --> 00:08:00,856
- Okay. Ready?
- Uh-hmm.
206
00:08:00,856 --> 00:08:02,124
Taste test.
207
00:08:05,161 --> 00:08:07,230
Oh!
208
00:08:07,230 --> 00:08:09,031
Oh, whoa.
209
00:08:10,633 --> 00:08:11,801
It's okay. It's just, you know,
210
00:08:11,801 --> 00:08:13,970
a little sweet, little tart.
211
00:08:15,037 --> 00:08:16,739
She's still reacting
to that cocktail
212
00:08:16,739 --> 00:08:17,940
10 seconds later.
213
00:08:17,940 --> 00:08:19,175
Yeah, right.
214
00:08:19,175 --> 00:08:21,143
You know what this reminds me of
215
00:08:21,143 --> 00:08:24,046
is like the really frozen mac
and cheese you get from store.
216
00:08:24,046 --> 00:08:25,915
Ooh, she's not--
it's cheese product then,
217
00:08:25,915 --> 00:08:27,049
it's not real mac and cheese.
218
00:08:27,049 --> 00:08:28,951
Not the comparison you want.
219
00:08:28,951 --> 00:08:30,119
Righty. Let's see.
220
00:08:30,119 --> 00:08:32,054
Oh, green chili burger?
221
00:08:32,054 --> 00:08:33,489
- That's me.
- Oh, that's us.
222
00:08:33,489 --> 00:08:34,490
- Got ya.
- Yeah, thank you.
223
00:08:34,490 --> 00:08:35,825
We'll make some room.
224
00:08:35,825 --> 00:08:37,627
There goes the burger.
225
00:08:37,627 --> 00:08:39,161
There's the steak.
226
00:08:39,161 --> 00:08:41,564
Um, I, I might
have done this wrong.
227
00:08:41,564 --> 00:08:44,100
I think I asked
for no green onions.
228
00:08:44,100 --> 00:08:45,901
Is she gonna take 'em off
229
00:08:45,901 --> 00:08:47,570
or are they gonna make her
a new burger? Let's see.
230
00:08:47,570 --> 00:08:49,639
[tense music]
231
00:08:49,639 --> 00:08:51,173
Green onions, sour cream.
232
00:08:51,173 --> 00:08:53,943
- Um, guys?
- Yes, ma'am?
233
00:08:53,943 --> 00:08:55,611
The lady that ordered it
234
00:08:55,611 --> 00:08:58,147
said she doesn't want
green onions on it.
235
00:08:58,147 --> 00:09:00,783
- Mac and cheese?
- At least there was a cheese.
236
00:09:00,783 --> 00:09:01,984
Yeah.
237
00:09:01,984 --> 00:09:03,886
What's he gonna do?
238
00:09:03,886 --> 00:09:06,055
Sorry.
239
00:09:06,055 --> 00:09:08,557
- He's just gonna take 'em off.
- [indistinct]
240
00:09:08,557 --> 00:09:11,927
No, he's not. He's gonna
squeegee that right off.
241
00:09:12,962 --> 00:09:14,530
That's unbelievable.
242
00:09:17,933 --> 00:09:19,635
My dude.
243
00:09:19,635 --> 00:09:22,638
I've never seen
that in all my years.
244
00:09:22,638 --> 00:09:24,140
Yeah, I see it.
245
00:09:28,010 --> 00:09:30,179
There is the burger.
246
00:09:30,179 --> 00:09:32,148
The refurbished burger.
247
00:09:32,148 --> 00:09:33,749
I can't refurb food.
248
00:09:33,749 --> 00:09:35,184
I hate his food.
249
00:09:35,184 --> 00:09:36,252
I don't use
the word hate often.
250
00:09:36,252 --> 00:09:37,253
I hate his plates of food.
251
00:09:37,253 --> 00:09:38,954
It is slob on a plate.
252
00:09:38,954 --> 00:09:40,122
It is shit.
253
00:09:40,122 --> 00:09:42,124
I need to show this to him.
254
00:09:42,124 --> 00:09:45,094
He needs to understand this
and see his failure
255
00:09:45,094 --> 00:09:46,929
'cause right now,
he doesn't have a clue
256
00:09:46,929 --> 00:09:48,631
this is even going on.
257
00:09:50,199 --> 00:09:53,135
[tense music]
258
00:09:53,135 --> 00:09:54,837
- [laughter]
- Does he have a clue?
259
00:09:54,837 --> 00:09:56,505
Yeah.
260
00:10:02,778 --> 00:10:04,146
Jon is here.
261
00:10:04,146 --> 00:10:05,915
This is really happening.
262
00:10:05,915 --> 00:10:07,149
Fadil.
263
00:10:08,250 --> 00:10:09,618
- How are you?
- Nice to meet you.
264
00:10:09,618 --> 00:10:11,053
Nice to meet you.
265
00:10:11,053 --> 00:10:12,855
- Just talk to me for a minute.
- All right. Go.
266
00:10:12,855 --> 00:10:14,357
So I noticed when you came here,
you baked your own bread.
267
00:10:14,357 --> 00:10:16,225
You're butchering your own meat.
268
00:10:16,225 --> 00:10:18,728
So you had some culinary
intentions when you came here.
269
00:10:18,728 --> 00:10:20,062
- Absolutely.
- Now, I want you to see
270
00:10:20,062 --> 00:10:21,163
what's actually happening.
271
00:10:21,163 --> 00:10:22,732
- Come with me.
- Okay.
272
00:10:22,732 --> 00:10:24,100
These are two
dear friends of mine.
273
00:10:24,100 --> 00:10:25,301
- She ordered a hamburger...
- Okay.
274
00:10:25,301 --> 00:10:27,069
...without green onions,
correct?
275
00:10:27,069 --> 00:10:29,271
- Yep.
- It came out with green onions.
276
00:10:29,271 --> 00:10:30,673
- Okay.
- That happens.
277
00:10:30,673 --> 00:10:32,108
- Uh-hmm.
- So, she sends it back,
278
00:10:32,108 --> 00:10:33,609
the cook in the kitchen,
takes the burger
279
00:10:33,609 --> 00:10:35,378
off the bun,
holds it in his hand
280
00:10:35,378 --> 00:10:37,713
over the garbage pail,
281
00:10:37,713 --> 00:10:40,850
scrapes the onions off it,
puts it back on it.
282
00:10:40,850 --> 00:10:42,618
So, look at this hamburger.
283
00:10:42,618 --> 00:10:44,320
- Is, is that edible?
- Never. Yeah.
284
00:10:44,320 --> 00:10:45,855
I mean,
does that even look edible?
285
00:10:45,855 --> 00:10:47,089
Yeah.
286
00:10:47,089 --> 00:10:48,991
Then talk
about the drinks for me.
287
00:10:48,991 --> 00:10:50,726
And that's
a Fuzzy Smurf, I believe.
288
00:10:50,726 --> 00:10:51,927
It is. Okay. Wait.
289
00:10:51,927 --> 00:10:53,396
Smurf has to be blue.
290
00:10:53,396 --> 00:10:56,232
- This is green, first of all.
- [laughter]
291
00:10:58,200 --> 00:11:00,336
They would never come back here.
292
00:11:00,336 --> 00:11:02,271
And if I can't get them
back here,
293
00:11:02,271 --> 00:11:04,140
I can't get you paid back.
294
00:11:05,307 --> 00:11:08,244
Let me show you something else.
Come with me for a minute.
295
00:11:08,244 --> 00:11:10,679
[breathes heavily]
I need a drink.
296
00:11:10,679 --> 00:11:13,649
Stand right here.
Look back there.
297
00:11:13,649 --> 00:11:15,184
When you were
in a liquor business,
298
00:11:15,184 --> 00:11:16,852
did successful operations,
299
00:11:16,852 --> 00:11:18,220
did you look at cases
of booze like that?
300
00:11:18,220 --> 00:11:20,222
- No.
- Of course, look back there,
301
00:11:20,222 --> 00:11:21,757
when you were
in a liquor business,
302
00:11:21,757 --> 00:11:23,025
did you see
successful operations
303
00:11:23,025 --> 00:11:25,194
- that looked like that?
- No.
304
00:11:25,194 --> 00:11:26,762
Look over there.
305
00:11:26,762 --> 00:11:28,197
When you were
in a liquor business,
306
00:11:28,197 --> 00:11:29,832
did you see
successful operations
307
00:11:29,832 --> 00:11:31,700
- that looked like that?
- We have limited space.
308
00:11:34,136 --> 00:11:35,738
So while your food is coming out
309
00:11:35,738 --> 00:11:37,373
and you're alienating
two customers,
310
00:11:37,373 --> 00:11:39,809
you're making mashed potatoes.
311
00:11:39,809 --> 00:11:42,745
Uh, I do know that.
It's just hard for me to let go.
312
00:11:42,745 --> 00:11:44,713
Well, if you don't let go,
you're gonna lose your money.
313
00:11:44,713 --> 00:11:46,215
- Yes.
- Think about that.
314
00:11:46,215 --> 00:11:48,250
Fadil, your priorities
are all [bleep] up.
315
00:11:51,746 --> 00:11:54,715
Fadil, your priorities
are all [bleep] up, right?
316
00:11:54,715 --> 00:11:56,350
Yeah, I'm trying to do too much.
317
00:11:56,350 --> 00:11:58,686
So that you're your own
worst enemy in this regard.
318
00:11:58,686 --> 00:12:00,288
I try not to be, but I get it.
319
00:12:00,288 --> 00:12:02,123
- This is stupid.
- This is stupid.
320
00:12:02,123 --> 00:12:04,125
- That's stupid.
- Yeah, no doubt.
321
00:12:04,125 --> 00:12:05,793
What happened
up there is stupid.
322
00:12:05,793 --> 00:12:07,862
So, you're a smart guy
doing stupid things.
323
00:12:07,862 --> 00:12:09,297
Yeah, I am.
324
00:12:09,297 --> 00:12:10,364
So we've got to turn
this business around
325
00:12:10,364 --> 00:12:11,666
by $1,000,000 in revenue.
326
00:12:11,666 --> 00:12:13,367
And I know we can do that here.
327
00:12:13,367 --> 00:12:14,769
I wanna meet with the whole
staff with the kitchen team.
328
00:12:14,769 --> 00:12:16,137
- Okay.
- I wanna find out
329
00:12:16,137 --> 00:12:17,705
- what's going on here.
- Yeah.
330
00:12:17,705 --> 00:12:18,806
Get us a little more
organized a ton,
331
00:12:18,806 --> 00:12:20,308
when I come in tomorrow morning
332
00:12:20,308 --> 00:12:21,742
then we don't have to deal
with these things.
333
00:12:21,742 --> 00:12:22,844
- Okay. Okay. Okay.
- Okay?
334
00:12:22,844 --> 00:12:23,945
You should be better than this.
335
00:12:23,945 --> 00:12:25,046
Yeah, I will be. I will be.
336
00:12:25,046 --> 00:12:26,180
You should be better than this.
337
00:12:26,180 --> 00:12:27,381
All right. We'll get you there.
338
00:12:27,381 --> 00:12:29,217
- I will be. Thank you.
- Okay.
339
00:12:29,217 --> 00:12:30,985
It's really good
to have somebody that knows
340
00:12:30,985 --> 00:12:32,220
what they're doing,
walk in and show you
341
00:12:32,220 --> 00:12:34,088
a lot harder
than I kind of expected.
342
00:12:34,088 --> 00:12:37,325
But I think in the end,
it's gonna be good for us all.
343
00:12:37,325 --> 00:12:39,193
So, we got to make it work.
344
00:12:39,193 --> 00:12:42,230
You know, I think his direction
is going in the right way.
345
00:12:43,397 --> 00:12:45,366
[upbeat music]
346
00:12:47,235 --> 00:12:49,337
Hey, I moved on.
347
00:12:51,939 --> 00:12:54,175
Javon, Dan,
come on out here a minute.
348
00:12:56,010 --> 00:12:59,180
Okay. So, what I wanna do
is I wanna talk about last night
349
00:12:59,180 --> 00:13:00,848
and what happened with, uh,
350
00:13:00,848 --> 00:13:02,416
with that,
those couple of orders.
351
00:13:02,416 --> 00:13:04,385
We need to make sure
that if we're going to be
352
00:13:04,385 --> 00:13:06,354
changing anything, that we make
it fresh from the start.
353
00:13:06,354 --> 00:13:07,922
That's our procedure.
354
00:13:07,922 --> 00:13:09,323
That's the way
we've always done it.
355
00:13:09,323 --> 00:13:11,025
- So, we don't...
- You know,
356
00:13:11,025 --> 00:13:12,326
we do the best we can,
but we don't have time
357
00:13:12,326 --> 00:13:14,028
to read a book
back there either.
358
00:13:14,028 --> 00:13:15,730
You know, like,
with the green chili burger,
359
00:13:15,730 --> 00:13:17,365
we made it the way
they said they wanted it,
360
00:13:17,365 --> 00:13:18,966
and then they come back,
say they want it different.
361
00:13:18,966 --> 00:13:20,468
And we just need
the front of the house
362
00:13:20,468 --> 00:13:22,236
knowing what goes
on these things, you know,
363
00:13:22,236 --> 00:13:23,938
maybe if they knew
the green onions
364
00:13:23,938 --> 00:13:25,773
came on the burger,
they would have been like, "Hey,
365
00:13:25,773 --> 00:13:27,108
there's still
gonna be green onions.
366
00:13:27,108 --> 00:13:28,309
Do you want those still?"
367
00:13:28,309 --> 00:13:29,911
I was a little frustrated
368
00:13:29,911 --> 00:13:31,445
about having to talk
about that burger.
369
00:13:31,445 --> 00:13:33,014
And yeah,
mistakes are gonna be made.
370
00:13:33,014 --> 00:13:34,482
Things are gonna have
to be remade.
371
00:13:34,482 --> 00:13:36,450
But if we're doing it
on every little nook
372
00:13:36,450 --> 00:13:38,886
and cranny on something
that's easily fixed,
373
00:13:38,886 --> 00:13:41,756
then, then we're gonna--
we're gonna go under real fast.
374
00:13:41,756 --> 00:13:44,258
But the key factors here,
we have to make sure
375
00:13:44,258 --> 00:13:45,893
that we're doing it
the right way,
376
00:13:45,893 --> 00:13:48,162
one way or another.
All right, guys?
377
00:13:49,864 --> 00:13:52,466
Last night, I saw
good people that care,
378
00:13:52,466 --> 00:13:54,769
trying to do a good job,
379
00:13:54,769 --> 00:13:57,471
great intention,
terrible execution.
380
00:13:57,471 --> 00:13:59,340
- Hi, everybody.
all: Hello.
381
00:13:59,340 --> 00:14:00,942
Come on over. Let's all talk.
382
00:14:00,942 --> 00:14:03,477
How can the execution be so bad
383
00:14:03,477 --> 00:14:06,280
when the intent is so good?
384
00:14:06,280 --> 00:14:07,949
I have to figure that out today.
385
00:14:07,949 --> 00:14:09,817
Well, you survived last night,
didn't you?
386
00:14:09,817 --> 00:14:11,219
Yeah.
387
00:14:11,219 --> 00:14:12,853
- Hi. What's your name?
- I'm Jade.
388
00:14:12,853 --> 00:14:14,222
Jade? And how long
have you worked here?
389
00:14:14,222 --> 00:14:16,123
- About nine years.
- Nine years?
390
00:14:16,123 --> 00:14:17,792
- You've been here a long time.
- I've been here very long.
391
00:14:17,792 --> 00:14:19,093
From before he bought it, huh?
392
00:14:19,093 --> 00:14:20,228
Before he bought it, yeah.
393
00:14:20,228 --> 00:14:21,896
So what do you do here now?
394
00:14:21,896 --> 00:14:24,332
I'm a GM, bartender,
and server. All three.
395
00:14:24,332 --> 00:14:25,533
So you do
a little bit of everything?
396
00:14:25,533 --> 00:14:27,068
- I do. Oh, yeah.
- Okay.
397
00:14:27,068 --> 00:14:29,003
- So you GM while you tend bar?
- I do.
398
00:14:29,003 --> 00:14:30,972
Okay. That's not always
so easy to do, is it?
399
00:14:30,972 --> 00:14:33,307
Sometimes it gets
overwhelming. Yes.
400
00:14:33,307 --> 00:14:34,842
- Yeah, I bet.
- Yeah.
401
00:14:34,842 --> 00:14:36,377
- What's your name?
- Malissa.
402
00:14:36,377 --> 00:14:38,079
Malissa. How long
have you been here?
403
00:14:38,079 --> 00:14:39,880
I've only been here
for about two and a half months.
404
00:14:39,880 --> 00:14:41,549
Okay, so you're one of
the newer ones, if you will.
405
00:14:41,549 --> 00:14:43,251
- Yes.
- And what do you do here?
406
00:14:43,251 --> 00:14:45,319
I'm a wait staff
and training behind the bar.
407
00:14:45,319 --> 00:14:46,821
Got you. Okay. What's your name?
408
00:14:46,821 --> 00:14:48,122
- I'm Shawna.
- Shawna.
409
00:14:48,122 --> 00:14:49,257
And how long have you been here?
410
00:14:49,257 --> 00:14:50,524
I've been here two years now.
411
00:14:50,524 --> 00:14:51,993
And what do you do here?
412
00:14:51,993 --> 00:14:53,327
- I'm a server.
- Server? Okay.
413
00:14:53,327 --> 00:14:54,929
Hi. What's your name?
414
00:14:54,929 --> 00:14:56,030
- Javon.
- Javon.
415
00:14:56,030 --> 00:14:57,164
How long have you been here?
416
00:14:57,164 --> 00:14:58,566
Been here going on three years.
417
00:14:58,566 --> 00:15:00,134
- Two and a half years.
- Three years.
418
00:15:00,134 --> 00:15:01,235
And what do you do here?
419
00:15:01,235 --> 00:15:02,903
I'm a sous chef/lead.
420
00:15:02,903 --> 00:15:04,038
Okay.
421
00:15:04,038 --> 00:15:05,940
- Hi.
- I'm Dan.
422
00:15:05,940 --> 00:15:07,174
- Dan?
- Yup.
423
00:15:07,174 --> 00:15:08,309
How long you been here, Dan?
424
00:15:08,309 --> 00:15:09,510
I've been here off and on
425
00:15:09,510 --> 00:15:11,445
for a total of nine years.
426
00:15:11,445 --> 00:15:14,315
Wow. So when was
the last off and on?
427
00:15:14,315 --> 00:15:16,350
Uh, I've been
on a three-year stretch.
428
00:15:16,350 --> 00:15:19,120
Okay, I want to tell you
what I saw last night.
429
00:15:19,120 --> 00:15:21,055
You guys are all well-intended,
430
00:15:21,055 --> 00:15:22,957
but last night
was terrible execution.
431
00:15:22,957 --> 00:15:26,193
Let me share why, you served
my two friends at the bar.
432
00:15:26,193 --> 00:15:27,928
- Yup.
- One ordered a burger
433
00:15:27,928 --> 00:15:30,331
- without onions, was it?
- It was, yeah.
434
00:15:30,331 --> 00:15:32,533
- And it came out with onions.
- It did.
435
00:15:32,533 --> 00:15:34,402
It went back in the kitchen.
436
00:15:34,402 --> 00:15:36,237
If you saw what happened
to that burger in the kitchen,
437
00:15:36,237 --> 00:15:38,639
you wouldn't have reserved it
as a general manager.
438
00:15:38,639 --> 00:15:40,474
You took
that burger in the kitchen,
439
00:15:40,474 --> 00:15:42,443
scraped off the burger,
and the onions,
440
00:15:42,443 --> 00:15:44,278
put the burger back on the bun.
441
00:15:44,278 --> 00:15:46,213
Tell the rest
of the story for me.
442
00:15:46,213 --> 00:15:48,282
Put it back on the bun--
on a new bun
443
00:15:48,282 --> 00:15:50,384
and just switched plates
and sent it out.
444
00:15:54,388 --> 00:15:55,623
Is that the way
you want it to be?
445
00:15:55,623 --> 00:15:57,425
That's not our procedure.
446
00:15:57,425 --> 00:15:59,460
We did have a discussion
about it since last night,
447
00:15:59,460 --> 00:16:01,395
- a couple of times.
- So refurbished the burger?
448
00:16:01,395 --> 00:16:02,630
Refurbished burger, yeah.
449
00:16:02,630 --> 00:16:05,433
Drinks. They order a Smurf.
450
00:16:05,433 --> 00:16:07,902
- What color is a Smurf?
- Blue.
451
00:16:07,902 --> 00:16:10,404
- What color was the drink?
- Green.
452
00:16:10,404 --> 00:16:12,340
Was it blue
when you named it Smurf?
453
00:16:12,340 --> 00:16:14,542
- Yeah.
- So are we following a recipe?
454
00:16:14,542 --> 00:16:16,310
I do follow the recipe, but--
455
00:16:16,310 --> 00:16:18,045
Terrific.
Tell me what the recipe is.
456
00:16:18,045 --> 00:16:20,514
Uh, I believe it's a half ounce
of Captain Morgan,
457
00:16:20,514 --> 00:16:22,550
uh, half ounce of Malibu--
458
00:16:22,550 --> 00:16:25,219
or I could be wrong. [chuckles]
459
00:16:25,219 --> 00:16:27,154
Blue Curacao. Um--
460
00:16:27,154 --> 00:16:30,291
- So you think there's a recipe?
- I--there is. I--you're right.
461
00:16:30,291 --> 00:16:32,059
We have no consistency
here, do we?
462
00:16:32,059 --> 00:16:33,994
- No, we don't.
- Now, let me show you
463
00:16:33,994 --> 00:16:35,296
something else.
464
00:16:35,296 --> 00:16:37,064
You're serving cocktails
in a pint glass.
465
00:16:37,064 --> 00:16:39,200
When you fill this
to the top with ice,
466
00:16:39,200 --> 00:16:41,435
this is gonna hold about
eight to nine ounces, right?
467
00:16:41,435 --> 00:16:43,037
Maybe more. You know this
468
00:16:43,037 --> 00:16:44,939
from your beverage
merchandizing days.
469
00:16:44,939 --> 00:16:47,041
Generally speaking,
the ratio of liquor to mix
470
00:16:47,041 --> 00:16:50,211
is one part liquor
to three parts mix.
471
00:16:50,211 --> 00:16:52,646
So now if we put the right
amount of liquor in here.
472
00:16:52,646 --> 00:16:54,482
Can't taste it. It's too weak.
473
00:16:54,482 --> 00:16:56,517
So now you're forced
to over pour.
474
00:16:56,517 --> 00:16:59,520
So, it's all engineered wrong
from the get-go.
475
00:16:59,520 --> 00:17:01,188
Let me show you the result.
476
00:17:01,188 --> 00:17:02,957
I had Partender come in here.
477
00:17:02,957 --> 00:17:05,226
What Partender does
is they weigh
478
00:17:05,226 --> 00:17:06,594
every liquor bottle in the bar.
479
00:17:06,594 --> 00:17:08,262
We then let you run
for three days.
480
00:17:08,262 --> 00:17:09,997
We then weigh everything again.
481
00:17:09,997 --> 00:17:12,633
We then compare that
to the cash register.
482
00:17:12,633 --> 00:17:14,735
So based upon your prices,
483
00:17:14,735 --> 00:17:18,606
you poured
$2,095 worth of alcohol,
484
00:17:18,606 --> 00:17:22,676
but you only collected $1,459.
485
00:17:22,676 --> 00:17:26,080
If you take a look, we lost $636
486
00:17:26,080 --> 00:17:28,649
in one night
of beverage potential.
487
00:17:28,649 --> 00:17:30,418
Now, let me take it
a step further.
488
00:17:30,418 --> 00:17:34,522
That equals $9,673 a month.
489
00:17:34,522 --> 00:17:37,124
And Jade, how much a year?
490
00:17:37,124 --> 00:17:39,460
$116,000.
491
00:17:40,694 --> 00:17:43,697
- Say it loudly.
- $116,000.
492
00:17:43,697 --> 00:17:45,566
- That's crazy.
- Wow.
493
00:17:47,134 --> 00:17:49,537
And it's happening as you sit
at the bar watching it.
494
00:17:49,537 --> 00:17:52,173
Uh, that's a reality
check right there.
495
00:17:52,173 --> 00:17:55,276
Liquor costs being lost
about $116,000 a year.
496
00:17:55,276 --> 00:17:56,343
That hurts.
497
00:17:56,343 --> 00:17:58,179
You're a general manager.
498
00:17:58,179 --> 00:17:59,747
You don't even know what
the beverage cost should be.
499
00:17:59,747 --> 00:18:01,482
- Do you?
- I don't know.
500
00:18:01,482 --> 00:18:03,250
Shame on you.
501
00:18:03,250 --> 00:18:04,618
You have a general manager
who doesn't even know
502
00:18:04,618 --> 00:18:06,153
what her goals are.
503
00:18:06,153 --> 00:18:07,655
You're a glorified hostess,
504
00:18:07,655 --> 00:18:09,557
and it's not your fault.
505
00:18:09,557 --> 00:18:11,492
He's never made you a manager.
506
00:18:11,492 --> 00:18:13,661
I use this term, a stupidvisor.
507
00:18:13,661 --> 00:18:15,262
It's somebody
who you give a title to,
508
00:18:15,262 --> 00:18:16,497
but no real authority,
509
00:18:16,497 --> 00:18:18,098
they really
don't have the knowledge
510
00:18:18,098 --> 00:18:20,034
or the basis to succeed.
511
00:18:20,034 --> 00:18:22,436
So, we got to teach you
these things
512
00:18:22,436 --> 00:18:24,405
because you don't see it.
513
00:18:24,405 --> 00:18:25,739
What do you guys think
when I say this?
514
00:18:25,739 --> 00:18:27,274
Do you agree
with what I'm saying?
515
00:18:27,274 --> 00:18:29,043
- Yes.
- Right? Do you see
516
00:18:29,043 --> 00:18:31,045
this kind of failures
when you work here on occasion?
517
00:18:31,045 --> 00:18:32,446
- Yes.
- And he's in the back
518
00:18:32,446 --> 00:18:34,782
making mashed potatoes.
519
00:18:34,782 --> 00:18:37,184
Why does he do that?
He comes in your kitchen.
520
00:18:37,184 --> 00:18:39,086
You guys aren't that busy.
521
00:18:39,086 --> 00:18:41,489
Meanwhile, the food's coming
back and forth from the bar.
522
00:18:41,489 --> 00:18:43,257
Drinks should be blue or green,
523
00:18:43,257 --> 00:18:45,726
Abut he's pouring
the milk in the flour blender.
524
00:18:45,726 --> 00:18:50,297
So I wonder
if you do what you like to do
525
00:18:50,297 --> 00:18:52,099
rather than what you should do.
526
00:18:59,607 --> 00:19:01,676
rather than what you should do.
527
00:19:02,610 --> 00:19:05,079
Does he like doing
those kinds of things, chef?
528
00:19:05,079 --> 00:19:06,414
He likes to do it all.
529
00:19:06,414 --> 00:19:08,382
Under your watch
it's not working, is it?
530
00:19:08,382 --> 00:19:10,251
Based on what happened
last night,
531
00:19:10,251 --> 00:19:12,386
in the current way that
you're running this business,
532
00:19:12,386 --> 00:19:14,155
- is it working?
- I need help.
533
00:19:14,155 --> 00:19:15,222
- Okay.
- Yeah.
534
00:19:15,222 --> 00:19:16,724
He's in a jam.
535
00:19:16,724 --> 00:19:19,493
He's put in about
a half a million dollars.
536
00:19:19,493 --> 00:19:21,228
So think about this.
At the end of the year,
537
00:19:21,228 --> 00:19:24,365
he's gonna lose
about another $50,000.
538
00:19:24,365 --> 00:19:26,167
Son of a gun. We can flip that.
539
00:19:26,167 --> 00:19:27,702
- That's flippable.
- Very flippable.
540
00:19:27,702 --> 00:19:29,804
If we do this right together.
541
00:19:29,804 --> 00:19:31,572
But we got to do better
than we did last night.
542
00:19:31,572 --> 00:19:33,674
All right.
Let's get my experts in here.
543
00:19:33,674 --> 00:19:36,744
Hi, sir. How are you?
544
00:19:36,744 --> 00:19:40,414
So this is Alex Goode.
Great mixologist.
545
00:19:40,414 --> 00:19:42,116
narrator: For the bar,
546
00:19:42,116 --> 00:19:44,151
Jon brings in
mixologist Alex Goode.
547
00:19:44,151 --> 00:19:46,287
Alex has served
as brand ambassador
548
00:19:46,287 --> 00:19:48,289
for several
major spirits labels,
549
00:19:48,289 --> 00:19:51,726
and has won cocktail
competitions around the globe.
550
00:19:51,726 --> 00:19:53,761
His mission
is to deliver a dinner
551
00:19:53,761 --> 00:19:55,629
and movie experience to guests,
552
00:19:55,629 --> 00:19:57,498
by ensuring his bartenders
553
00:19:57,498 --> 00:20:00,101
are as unforgettable
as the drinks they served.
554
00:20:00,101 --> 00:20:01,669
- Are you guys ready?
all: Yeah.
555
00:20:01,669 --> 00:20:03,204
- Are you ready, guys?
- We're ready, Jon.
556
00:20:03,204 --> 00:20:04,438
All right, let's go to it.
Come on.
557
00:20:04,438 --> 00:20:05,806
All right.
558
00:20:07,241 --> 00:20:09,243
Jon told me a little bit
about what's going on
559
00:20:09,243 --> 00:20:11,378
behind this bar.
So we've got a few issues
560
00:20:11,378 --> 00:20:13,380
we're going to be
addressing today.
561
00:20:13,380 --> 00:20:14,882
Going into training today,
562
00:20:14,882 --> 00:20:16,417
I need to know
where these bartenders stand.
563
00:20:16,417 --> 00:20:18,185
So, Jade,
I would love to invite you back
564
00:20:18,185 --> 00:20:19,887
behind the bar to make
a couple of drinks for me.
565
00:20:19,887 --> 00:20:21,622
A good bartender
should really bang out
566
00:20:21,622 --> 00:20:23,691
three cocktails
in 60 seconds or less.
567
00:20:23,691 --> 00:20:25,626
- I have here a stopwatch.
- Okay.
568
00:20:25,626 --> 00:20:27,161
Jade is the general manager,
569
00:20:27,161 --> 00:20:29,396
so I'm absolutely
expecting more from her.
570
00:20:29,396 --> 00:20:30,798
I'm going to have you make
571
00:20:30,798 --> 00:20:32,666
three of your menu
cocktails for us,
572
00:20:32,666 --> 00:20:34,435
and I'm gonna time you.
573
00:20:34,435 --> 00:20:36,537
Three, two,
574
00:20:36,537 --> 00:20:40,274
- one, mark.
- Yup.
575
00:20:40,274 --> 00:20:41,842
Going in a stress test,
I want Jade
576
00:20:41,842 --> 00:20:43,377
to be the captain of this team,
577
00:20:43,377 --> 00:20:44,712
so she should know that menu
578
00:20:44,712 --> 00:20:46,147
front to back.
579
00:20:46,147 --> 00:20:47,715
Um, is this sour?
580
00:20:47,715 --> 00:20:49,316
- I don't know.
- Good work,
581
00:20:49,316 --> 00:20:52,219
- believing on your gun.
- Oh, yes, it is.
582
00:20:52,219 --> 00:20:53,587
How it works here?
583
00:20:53,587 --> 00:20:55,389
Alex watching me
making my drinks
584
00:20:55,389 --> 00:20:57,324
was very intimidating.
585
00:20:57,324 --> 00:20:59,326
I was definitely nervous.
586
00:20:59,326 --> 00:21:02,596
I don't know if I feel
as confident as I want to be,
587
00:21:02,596 --> 00:21:04,465
but I want--I want to get there.
588
00:21:04,465 --> 00:21:05,866
- [bell rings]
- Okay.
589
00:21:05,866 --> 00:21:08,402
That took one minute
and fifty-five seconds.
590
00:21:08,402 --> 00:21:09,737
Not bad.
591
00:21:09,737 --> 00:21:11,939
However, a really good bartender
592
00:21:11,939 --> 00:21:13,774
who knows their way
around their own bar
593
00:21:13,774 --> 00:21:15,376
should have made
all three of those drinks
594
00:21:15,376 --> 00:21:16,777
in 60 seconds or less.
595
00:21:16,777 --> 00:21:19,246
So we have
our work cut out for us.
596
00:21:20,915 --> 00:21:22,917
Guys, come on in. Come on in.
597
00:21:22,917 --> 00:21:25,519
Last night, I saw the guys
cutting a lot of corners.
598
00:21:25,519 --> 00:21:28,522
So, this is the starting point
to see where the issues are
599
00:21:28,522 --> 00:21:29,723
and where we could fill in.
600
00:21:29,723 --> 00:21:31,625
I wanna talk about last night,
601
00:21:31,625 --> 00:21:33,661
the scrape. Never again.
602
00:21:33,661 --> 00:21:36,397
- Just promise me that.
- For sure. I promise you that.
603
00:21:36,397 --> 00:21:37,698
Okay. Now I can work with you.
604
00:21:37,698 --> 00:21:39,400
I'll introduce
a new dish to you.
605
00:21:39,400 --> 00:21:41,669
But it all starts off
with watching you guys
606
00:21:41,669 --> 00:21:43,404
so I can see what's going on.
607
00:21:43,404 --> 00:21:45,406
- All righty.
- Show me a burger, brother.
608
00:21:45,406 --> 00:21:47,208
Barbecue, bacon, cheeseburger,
609
00:21:47,208 --> 00:21:50,311
because that seems to be
one that everybody likes.
610
00:21:50,311 --> 00:21:52,413
Then we get three onion
on the bottom.
611
00:21:52,413 --> 00:21:54,448
Mayonnaise on the top.
612
00:21:54,448 --> 00:21:56,951
Lettuce and two tomatoes.
613
00:21:56,951 --> 00:21:59,320
The barbecue sauce
on top of the bacon.
614
00:21:59,320 --> 00:22:01,288
Roll in with
some cheddar cheese.
615
00:22:01,288 --> 00:22:03,457
You know, watching
what you're doing up close,
616
00:22:03,457 --> 00:22:05,392
we got a lot to work with.
That's good news.
617
00:22:05,392 --> 00:22:06,760
You know,
the burger that he's making,
618
00:22:06,760 --> 00:22:08,462
there's a lot of steps to it.
619
00:22:08,462 --> 00:22:09,930
So we're gonna
give him a better dish
620
00:22:09,930 --> 00:22:12,333
that people don't have
to wait so long for.
621
00:22:12,333 --> 00:22:13,868
Pork Chile Verde.
622
00:22:13,868 --> 00:22:16,637
The longest part
of this is grilling the bread.
623
00:22:16,637 --> 00:22:18,239
My man Javon, come here.
624
00:22:18,239 --> 00:22:20,908
Take me one piece
of that ciabatta bread,
625
00:22:20,908 --> 00:22:23,544
rub it with a little bit
of that garlic butter.
626
00:22:23,544 --> 00:22:24,879
While he's doing that,
627
00:22:24,879 --> 00:22:26,780
let's go with three nice scoops.
628
00:22:26,780 --> 00:22:28,515
We're gonna take a little bit
629
00:22:28,515 --> 00:22:29,817
of the queso fresco,
630
00:22:29,817 --> 00:22:33,354
cilantro, little fresh radish.
631
00:22:33,354 --> 00:22:34,755
That looks perfect.
632
00:22:34,755 --> 00:22:35,789
Three cuts.
633
00:22:35,789 --> 00:22:37,591
And look at that.
634
00:22:37,591 --> 00:22:38,893
Get in there
and try your delicious
635
00:22:38,893 --> 00:22:41,395
two-minute
and eleven-second dish.
636
00:22:41,395 --> 00:22:43,364
The pork chili,
that's an easy maker
637
00:22:43,364 --> 00:22:45,766
and it's, it's dang-well
delicious, man.
638
00:22:45,766 --> 00:22:46,934
It's amazing. Taste all around.
639
00:22:46,934 --> 00:22:48,769
Uh-hmm. That's--uh-hmm.
640
00:22:48,769 --> 00:22:50,471
All right, my brothers.
641
00:22:50,471 --> 00:22:51,805
Just, hmm, so good.
642
00:22:51,805 --> 00:22:53,574
Bring chili here
in Colorado, man.
643
00:22:53,574 --> 00:22:55,009
Just makes the world go round.
644
00:22:55,009 --> 00:22:57,678
Gentlemen, go get
yourself a cool drink,
645
00:22:57,678 --> 00:22:59,446
take a breather, and get ready
646
00:22:59,446 --> 00:23:01,282
for your stress test
because it's coming.
647
00:23:01,282 --> 00:23:03,584
Stress test
is gonna be a little--
648
00:23:03,584 --> 00:23:05,052
we're gonna have to fight it.
649
00:23:05,052 --> 00:23:07,955
But, I wanna prove
to Vic and Jon tonight
650
00:23:07,955 --> 00:23:09,390
that we know
what we're doing here.
651
00:23:12,593 --> 00:23:15,396
[tense music]
652
00:23:15,396 --> 00:23:16,997
Jade, could you pull
everybody together for me?
653
00:23:16,997 --> 00:23:18,432
Yes, sir.
654
00:23:18,432 --> 00:23:20,434
I'm feeling stressed. [laughs]
655
00:23:20,434 --> 00:23:23,904
My role as a GM right now,
all of it right now,
656
00:23:23,904 --> 00:23:25,873
it's just a little
overwhelming and new to me,
657
00:23:25,873 --> 00:23:29,977
but, um, I'm just gonna do
the best that I can.
658
00:23:29,977 --> 00:23:31,812
What's the plan for tonight?
659
00:23:31,812 --> 00:23:34,915
Uh, my plan right now
is the first part for me,
660
00:23:34,915 --> 00:23:36,951
I am gonna be behind
the bar to start this off.
661
00:23:36,951 --> 00:23:38,986
Why?
662
00:23:38,986 --> 00:23:42,556
Uh, because I am one
of the better-ish bartenders.
663
00:23:42,556 --> 00:23:44,391
How are you gonna
become a manager
664
00:23:44,391 --> 00:23:45,759
if you're behind the bar?
665
00:23:45,759 --> 00:23:47,027
- Well, I can't.
- You can't?
666
00:23:47,027 --> 00:23:48,629
Yeah. I'm not gonna let you
667
00:23:48,629 --> 00:23:49,897
get in your comfort zone tonight
668
00:23:49,897 --> 00:23:51,498
which is behind the bar.
669
00:23:51,498 --> 00:23:53,767
You're gonna run
this place tonight.
670
00:23:53,767 --> 00:23:55,903
- Okay.
- And you play owner,
671
00:23:55,903 --> 00:23:58,472
but let her take
the lead tonight.
672
00:23:58,472 --> 00:24:00,674
They can do this, right?
673
00:24:00,674 --> 00:24:02,876
So I'm gonna have
30 guests come in.
674
00:24:02,876 --> 00:24:04,945
I'm gonna put
30 minutes on the clock.
675
00:24:04,945 --> 00:24:07,514
At the end of 30 minutes,
I want everybody served.
676
00:24:07,514 --> 00:24:09,750
- Okay, are we ready?
- Yeah, we're ready.
677
00:24:09,750 --> 00:24:11,485
All right,
let's go to it. Let's go.
678
00:24:11,485 --> 00:24:13,587
I am ready for
this stress test.
679
00:24:13,587 --> 00:24:15,522
I'm excited.
680
00:24:15,522 --> 00:24:17,658
I'm not worried about
getting overwhelmed tonight.
681
00:24:17,658 --> 00:24:19,393
It is a stress test,
682
00:24:19,393 --> 00:24:21,095
but I think
that that's something
683
00:24:21,095 --> 00:24:23,397
we handle
on a pretty regular basis.
684
00:24:24,698 --> 00:24:25,833
Here they come.
685
00:24:25,833 --> 00:24:27,601
All right.
686
00:24:27,601 --> 00:24:29,570
Everybody, thank you for coming.
687
00:24:29,570 --> 00:24:32,573
We're putting
a little stress on this team
688
00:24:32,573 --> 00:24:34,141
to see how good they can be.
689
00:24:34,141 --> 00:24:37,478
So, we're giving them
30 minutes to serve all of you.
690
00:24:37,478 --> 00:24:39,880
So, we're gonna start
the clock on three.
691
00:24:39,880 --> 00:24:41,081
- Are you ready?
- Yes.
692
00:24:41,081 --> 00:24:42,983
One, two, three. Let's do it.
693
00:24:42,983 --> 00:24:46,854
Go ahead, everybody.
Let's go. Come on.
694
00:24:46,854 --> 00:24:48,922
- How are you guys doing?
- Good.
695
00:24:48,922 --> 00:24:51,725
Good? You got our menu
on the little scan.
696
00:24:51,725 --> 00:24:53,394
All right. Do you all know
697
00:24:53,394 --> 00:24:54,962
what you would like
to drink yet?
698
00:24:54,962 --> 00:24:58,365
[tense music]
699
00:24:59,133 --> 00:25:01,435
Come on, guys. We've got
to move faster than that.
700
00:25:01,435 --> 00:25:03,470
- Here we go.
- Let's go. Come on. Move!
701
00:25:03,470 --> 00:25:05,773
Move! Move! Move! Move!
Move! Faster. Faster.
702
00:25:05,773 --> 00:25:07,608
I can't mess around.
703
00:25:07,608 --> 00:25:10,878
Fadil has a half a million
dollars in this business.
704
00:25:10,878 --> 00:25:12,579
Jade needs to learn to lead.
705
00:25:12,579 --> 00:25:14,648
And this team needs
to learn how to deliver.
706
00:25:14,648 --> 00:25:16,683
They got to watch their pours,
they got to watch
707
00:25:16,683 --> 00:25:18,052
their portions in the kitchen.
708
00:25:18,052 --> 00:25:19,686
They have to seize the revenues
709
00:25:19,686 --> 00:25:20,888
that are here in the room.
710
00:25:20,888 --> 00:25:22,456
Everything is critical
711
00:25:22,456 --> 00:25:24,625
the next few minutes
as orders go in.
712
00:25:24,625 --> 00:25:27,494
If it's not right,
we need to remake it for you.
713
00:25:27,494 --> 00:25:29,530
[indistinct]
714
00:25:29,530 --> 00:25:33,634
Okay. I need another
red rocks on the fly, please.
715
00:25:33,634 --> 00:25:35,069
Yes, sir. All right.
716
00:25:35,069 --> 00:25:36,937
- You heard that, didn't you?
- Oh, no.
717
00:25:36,937 --> 00:25:39,006
Barbecue bacon on a split plate.
718
00:25:40,874 --> 00:25:42,676
Red Rocks.
I'm having a brain fart.
719
00:25:42,676 --> 00:25:44,545
Um, it's the, uh, the Red Rocks
720
00:25:44,545 --> 00:25:46,814
- is the old-fashioned.
- Just faster. Stay focused.
721
00:25:46,814 --> 00:25:48,982
Come on, guys. Let's get this.
722
00:25:48,982 --> 00:25:51,218
Twenty-two
and a half minutes left, guys.
723
00:25:51,218 --> 00:25:53,487
Twenty-two
and a half minutes left.
724
00:25:53,487 --> 00:25:54,988
How we doing, ladies?
725
00:25:54,988 --> 00:25:57,891
- We need help. We need help.
- Okay. Okay.
726
00:25:57,891 --> 00:26:00,861
Um, can you go get
the drinks for 71?
727
00:26:00,861 --> 00:26:02,129
- Seventy-one--
- Because I gave them a QR code,
728
00:26:02,129 --> 00:26:03,730
but they do need some drinks.
729
00:26:03,730 --> 00:26:07,534
[upbeat music]
730
00:26:09,470 --> 00:26:10,871
Okay. Food is coming
out of the kitchen.
731
00:26:10,871 --> 00:26:12,172
Here we go.
732
00:26:12,172 --> 00:26:13,674
Let's see. I have a flip burger
733
00:26:13,674 --> 00:26:16,009
over here for you guys. Yeah.
734
00:26:17,044 --> 00:26:18,846
Dan, talk to me. Are we okay?
735
00:26:18,846 --> 00:26:20,747
Oh, yeah, man.
I'm doing good, man,
736
00:26:20,747 --> 00:26:22,816
lead ticket is six minutes.
737
00:26:22,816 --> 00:26:24,751
Then who's--
what's going on here now?
738
00:26:24,751 --> 00:26:26,620
No more tickets
and he's cool as can be.
739
00:26:26,620 --> 00:26:28,222
They're rocking.
Good job, buddy.
740
00:26:28,222 --> 00:26:29,490
Yeah. Yeah.
741
00:26:31,825 --> 00:26:33,160
Let's go, guys. Don't stop now.
742
00:26:33,160 --> 00:26:34,761
Come on. We're getting here.
743
00:26:34,761 --> 00:26:37,097
Fifteen minutes left. Fifteen.
744
00:26:37,097 --> 00:26:39,166
Come on, guys.
Let's get these drinks out.
745
00:26:39,166 --> 00:26:41,869
What are you doing?
Five over there. Here we go.
746
00:26:41,869 --> 00:26:43,804
Look at you, girl. Go.
747
00:26:43,804 --> 00:26:46,006
At that rate, we should have
been out of here 10 minutes ago.
748
00:26:46,006 --> 00:26:47,574
It's what
we've been looking for.
749
00:26:47,574 --> 00:26:48,876
Five cocktails at a time.
750
00:26:48,876 --> 00:26:50,511
It's what
we've been looking for.
751
00:26:50,511 --> 00:26:51,712
Give her some plates,
she'll spin them.
752
00:26:51,712 --> 00:26:53,680
This is the bar business.
753
00:26:53,680 --> 00:26:56,216
Friday night, Saturday night,
every minute counts.
754
00:26:56,216 --> 00:26:59,219
The clock is actually always
ticking in every bar.
755
00:26:59,219 --> 00:27:01,922
The more volume
we create primetime,
756
00:27:01,922 --> 00:27:03,590
the more money we make.
757
00:27:03,590 --> 00:27:06,059
They're getting
a simulation of primetime.
758
00:27:06,059 --> 00:27:07,895
If they can do this,
759
00:27:07,895 --> 00:27:09,696
they'll seize their Friday
and their Saturday nights
760
00:27:09,696 --> 00:27:11,198
and make money.
761
00:27:16,671 --> 00:27:18,706
Seven minutes, ten seconds.
762
00:27:18,706 --> 00:27:20,675
Who still doesn't have food?
763
00:27:20,675 --> 00:27:22,844
- Uh-oh.
- Oh, man.
764
00:27:22,844 --> 00:27:24,178
- Medium.
- Medium.
765
00:27:24,178 --> 00:27:25,813
Come on, guys.
We got six minutes.
766
00:27:25,813 --> 00:27:27,215
Let's get that food out of here.
767
00:27:27,215 --> 00:27:28,916
Guys, cross
this finish line, please.
768
00:27:28,916 --> 00:27:29,984
Yes, sir.
769
00:27:29,984 --> 00:27:31,119
What's our lead ticket?
770
00:27:31,119 --> 00:27:32,787
How long on our lead?
771
00:27:32,787 --> 00:27:34,589
- Here's my lead right here.
- Right here.
772
00:27:38,593 --> 00:27:40,661
Come on, guys. We're down
to three and a half minutes.
773
00:27:40,661 --> 00:27:42,730
Come on, we're almost there,
almost there.
774
00:27:42,730 --> 00:27:45,900
[cheers and applause]
775
00:27:47,635 --> 00:27:49,270
Medium well burger, please.
776
00:27:49,270 --> 00:27:51,139
- Medium well coming your way.
- Thank you very much.
777
00:27:51,139 --> 00:27:53,107
Who hasn't gotten a drink?
Anyone?
778
00:27:53,107 --> 00:27:54,609
Come on. One, two. Come on.
779
00:27:54,609 --> 00:27:57,011
- One...
- [cheering]
780
00:27:57,011 --> 00:28:00,915
- Two.
- [cheers and applause]
781
00:28:00,915 --> 00:28:02,984
Now let's get the food out.
782
00:28:02,984 --> 00:28:04,719
Come on, guys.
We're down to one minute.
783
00:28:04,719 --> 00:28:06,154
- Right behind you.
- What are we waiting on?
784
00:28:06,154 --> 00:28:07,989
- Two more, buddy.
- Two more burgers?
785
00:28:07,989 --> 00:28:09,190
- That's it? Yup. Two more.
- And we're done?
786
00:28:09,190 --> 00:28:10,892
- And we're done.
- Yeah!
787
00:28:10,892 --> 00:28:12,693
Let's make this. Come on, guys.
788
00:28:12,693 --> 00:28:14,862
You're very welcome.
789
00:28:14,862 --> 00:28:16,297
[dramatic music]
790
00:28:16,297 --> 00:28:18,066
Guys, one ticket to go here.
Let's roll!
791
00:28:18,066 --> 00:28:19,300
One more. Let's go. Last one.
792
00:28:19,300 --> 00:28:21,069
Come on, guys.
793
00:28:21,069 --> 00:28:24,806
[dramatic music]
794
00:28:24,806 --> 00:28:28,176
Eight, seven, six, five...
795
00:28:28,176 --> 00:28:32,580
all: Four, three, two, one.
796
00:28:32,580 --> 00:28:35,116
- [buzzer buzzes]
- Remember, school.
797
00:28:35,116 --> 00:28:38,152
- Put your pencils down.
- Pencils down.
798
00:28:38,152 --> 00:28:40,822
Okay, guys. How did we do?
Everybody got a drink?
799
00:28:40,822 --> 00:28:43,791
all: Yeah.
- Did you like them?
800
00:28:43,791 --> 00:28:45,026
- Yeah.
- Whoo!
801
00:28:45,026 --> 00:28:47,028
Who didn't get food?
802
00:28:47,028 --> 00:28:49,230
One, two,
and it's coming out right now.
803
00:28:49,230 --> 00:28:52,233
They're gonna miss it by about
a minute. Can you believe it?
804
00:28:52,233 --> 00:28:54,202
So right--
food's coming out right now.
805
00:28:54,202 --> 00:28:57,238
- So...
- [cheers and applause]
806
00:28:57,238 --> 00:28:59,207
Thank you.
807
00:28:59,207 --> 00:29:01,976
Come back in two nights,
we'll even be better.
808
00:29:01,976 --> 00:29:04,912
- [cheers and applause]
- Great job you guys!
809
00:29:04,912 --> 00:29:06,881
- This is the way you run a bar.
- Thank you.
810
00:29:06,881 --> 00:29:08,316
- With pressure.
- Yeah. Uh-huh.
811
00:29:08,316 --> 00:29:10,084
With speed, right?
It's never complacent.
812
00:29:10,084 --> 00:29:12,019
- And with good people.
- And with good people.
813
00:29:12,019 --> 00:29:13,988
If this was a Friday night,
you'd be making so much more--
814
00:29:13,988 --> 00:29:15,256
- I know.
- --money than normal.
815
00:29:15,256 --> 00:29:16,657
- You agree?
- I totally agree.
816
00:29:16,657 --> 00:29:18,025
- We seized it tonight.
- We did.
817
00:29:18,025 --> 00:29:19,794
Tonight felt really,
really good.
818
00:29:19,794 --> 00:29:22,763
Jade was amazing,
Dan handled that kitchen
819
00:29:22,763 --> 00:29:24,665
as well as I've
ever seen anyone
820
00:29:24,665 --> 00:29:27,034
and, um, we're gonna do great
moving forward, I know it.
821
00:29:27,034 --> 00:29:28,336
That's what I wanted
to teach you.
822
00:29:28,336 --> 00:29:29,704
Thank you for your help.
I appreciate it.
823
00:29:29,704 --> 00:29:31,239
- Good work.
- Thank you.
824
00:29:31,239 --> 00:29:33,174
- Jade?
- Yes?
825
00:29:33,174 --> 00:29:35,643
- You did great tonight.
- Thank you.
826
00:29:35,643 --> 00:29:37,745
- They did great tonight.
- They really did.
827
00:29:37,745 --> 00:29:41,082
Think of what you did in sales
in a half hour.
828
00:29:41,082 --> 00:29:42,984
- Yeah. Probably a good amount.
- Yes.
829
00:29:42,984 --> 00:29:45,052
- And it feels really good.
- Yeah. You did a good job,
830
00:29:45,052 --> 00:29:46,154
- I'm proud of you.
- Thank you very much.
831
00:29:46,154 --> 00:29:47,622
I appreciate that.
832
00:29:50,057 --> 00:29:54,295
[dramatic music]
833
00:29:54,295 --> 00:29:56,197
You guys should be very proud.
834
00:29:56,197 --> 00:29:58,766
The stress test was successful.
835
00:29:58,766 --> 00:30:01,369
So today, we're gonna build
on this new menu
836
00:30:01,369 --> 00:30:04,405
with our simplified, elegant,
elevated cocktails.
837
00:30:04,405 --> 00:30:07,341
And the first one
is called the Blue Mustang.
838
00:30:07,341 --> 00:30:09,210
Half an ounce of lime juice,
839
00:30:09,210 --> 00:30:12,180
one half ounce of butterfly
pea syrup.
840
00:30:12,180 --> 00:30:14,048
One and a half ounces of vodka.
841
00:30:14,048 --> 00:30:15,850
Add ice,
842
00:30:15,850 --> 00:30:18,653
and top it
with some ginger beer.
843
00:30:20,221 --> 00:30:23,858
A beautiful spring of mint,
and voila.
844
00:30:23,858 --> 00:30:25,359
Oops.
845
00:30:25,359 --> 00:30:27,128
- There we go. A Mustang.
- [laughs]
846
00:30:28,696 --> 00:30:30,264
This is a drink of one
horsepower,
847
00:30:30,264 --> 00:30:32,433
the Blue Mustang.
848
00:30:32,433 --> 00:30:35,136
A blue drink
that is actually blue.
849
00:30:35,136 --> 00:30:37,004
[laughter]
850
00:30:37,004 --> 00:30:39,006
Thirty-seconds away
851
00:30:39,006 --> 00:30:41,976
from knocking every item
out of the kitchen.
852
00:30:41,976 --> 00:30:43,477
You guys did well.
853
00:30:43,477 --> 00:30:46,847
So for the first time
ever on "Bar Rescue",
854
00:30:46,847 --> 00:30:50,918
we are going to be
doing a little baa...
855
00:30:50,918 --> 00:30:52,486
- Oh.
- A little lamb.
856
00:30:52,486 --> 00:30:54,388
Lamb is an excellent
alternative to beef
857
00:30:54,388 --> 00:30:56,390
due to its
high-quality protein,
858
00:30:56,390 --> 00:30:58,292
outstanding source of iron,
859
00:30:58,292 --> 00:31:00,795
zinc, and vitamin B12.
860
00:31:00,795 --> 00:31:04,365
Additionally, lamb is often
more expensive than beef
861
00:31:04,365 --> 00:31:06,434
and therefore
its presence on menus
862
00:31:06,434 --> 00:31:09,971
often suggests
a finer dining experience.
863
00:31:09,971 --> 00:31:13,007
Marinated lamb, give it a little
salt and pepper shot,
864
00:31:13,007 --> 00:31:14,208
hit the grill.
865
00:31:14,208 --> 00:31:15,343
Fingerling potato.
866
00:31:15,343 --> 00:31:17,111
Boil them, a little al dente,
867
00:31:17,111 --> 00:31:19,247
press it together like that,
into the deep fryer.
868
00:31:19,247 --> 00:31:21,148
Hit it with your herbs.
869
00:31:21,148 --> 00:31:24,252
Now, let's take the lamb
and put her on top,
870
00:31:24,252 --> 00:31:25,920
and drizzle delicious
mustard sauce.
871
00:31:25,920 --> 00:31:28,222
It's strong but so amazing
to the palate
872
00:31:28,222 --> 00:31:29,357
once it hits that lamb.
873
00:31:29,357 --> 00:31:30,825
Delicious scallions,
874
00:31:30,825 --> 00:31:32,426
put them right on top.
875
00:31:32,426 --> 00:31:36,163
This right here is the CJ's
kicked-up lamb dish.
876
00:31:36,163 --> 00:31:37,999
Never seen before on Rescue.
877
00:31:37,999 --> 00:31:40,868
Nobody's ever got the rack,
you're welcome.
878
00:31:40,868 --> 00:31:44,438
And there's our new identity
in the kitchen moving forward.
879
00:31:46,173 --> 00:31:49,810
[dramatic music]
880
00:31:51,112 --> 00:31:53,381
Last night
was a great stress test.
881
00:31:53,381 --> 00:31:56,150
There's nothing better
than training a team
882
00:31:56,150 --> 00:31:58,419
and watching them
succeed together.
883
00:31:58,419 --> 00:32:01,155
Now, I wanna talk
to Jade and Fadil,
884
00:32:01,155 --> 00:32:03,858
and I want to really set
parameters for Jade
885
00:32:03,858 --> 00:32:07,428
to take over and become
the manager of this business.
886
00:32:07,428 --> 00:32:11,198
Fadil's problems
are solved with Jade.
887
00:32:11,198 --> 00:32:12,400
Hello, hello.
888
00:32:12,400 --> 00:32:14,101
- Hey, Jon. How are you?
- Hi.
889
00:32:14,101 --> 00:32:15,403
- Good to see you.
- Good. How are you, Jade?
890
00:32:15,403 --> 00:32:17,204
- How are you?
- Oh, good. Yeah.
891
00:32:17,204 --> 00:32:19,573
You know what's interesting?
Last night was sort of
892
00:32:19,573 --> 00:32:21,542
a great example
of the bar business
893
00:32:21,542 --> 00:32:23,811
because it's never
really complacent.
894
00:32:23,811 --> 00:32:25,212
Yup. Exactly.
895
00:32:25,212 --> 00:32:26,347
So, did you learn
anything this week?
896
00:32:26,347 --> 00:32:28,349
Learned a lot. I learned to, uh,
897
00:32:28,349 --> 00:32:30,251
let my staff do
what they have to do
898
00:32:30,251 --> 00:32:32,486
and, uh, be in order
a little bit more than
899
00:32:32,486 --> 00:32:34,422
- just fully hands-on.
- Yeah.
900
00:32:34,422 --> 00:32:36,424
You functioned
like a manager last night.
901
00:32:36,424 --> 00:32:37,958
- I'm so proud of you.
- Thank you very much.
902
00:32:37,958 --> 00:32:39,226
I must really tell you.
So, what do we do
903
00:32:39,226 --> 00:32:41,028
to let him let go a little bit?
904
00:32:41,028 --> 00:32:43,964
I think, you know, he,
he just needs to trust me.
905
00:32:43,964 --> 00:32:46,500
Um, obviously, we need
to communicate though too,
906
00:32:46,500 --> 00:32:49,236
if I do have questions
and I--and I need, uh,
907
00:32:49,236 --> 00:32:50,905
some sort of leadership.
908
00:32:50,905 --> 00:32:52,907
Um, I'm hoping that
he has answers for me
909
00:32:52,907 --> 00:32:55,042
and then I can build off
of that too, and...
910
00:32:55,042 --> 00:32:56,310
You see, if you step back,
911
00:32:56,310 --> 00:32:57,978
- she will grow more.
- Yeah.
912
00:32:57,978 --> 00:33:00,114
And weeks from now,
she'll be a superstar.
913
00:33:00,114 --> 00:33:02,116
Now, there's one thing
I'd like to put in your head,
914
00:33:02,116 --> 00:33:03,417
I showed you numbers yesterday.
915
00:33:03,417 --> 00:33:05,319
Thirty percent
labor cost, right?
916
00:33:05,319 --> 00:33:07,288
Thirty percent food cost,
twenty-five percent beverage,
917
00:33:07,288 --> 00:33:08,923
those numbers
should be her goals.
918
00:33:08,923 --> 00:33:10,191
- So you should share--
- I [indistinct]
919
00:33:10,191 --> 00:33:11,392
--the numbers with her.
920
00:33:11,392 --> 00:33:13,194
When she hits those numbers,
921
00:33:13,194 --> 00:33:14,628
- give her a bonus.
- Absolutely.
922
00:33:14,628 --> 00:33:16,397
Now, we have a real
general manager
923
00:33:16,397 --> 00:33:18,165
who's empowered to succeed.
924
00:33:18,165 --> 00:33:20,401
An owner who's inclined
to step back and let you do it.
925
00:33:20,401 --> 00:33:22,103
You have everything you need
to succeed now.
926
00:33:22,103 --> 00:33:23,437
- I'm really excited.
- Only one thing left.
927
00:33:23,437 --> 00:33:25,005
I got to get your bar built.
928
00:33:25,005 --> 00:33:26,440
It's gonna be beautiful.
929
00:33:26,440 --> 00:33:28,175
But I gotta get back
to work, so...
930
00:33:28,175 --> 00:33:29,610
All right. Appreciate you.
Thank you.
931
00:33:29,610 --> 00:33:31,612
- Thank you very much.
- Thank you, Jon.
932
00:33:31,612 --> 00:33:33,914
This week has really proved
to me that Jade can do it,
933
00:33:33,914 --> 00:33:36,584
and moving forward,
if she needs anything from me,
934
00:33:36,584 --> 00:33:38,352
I'm here for her.
935
00:33:38,352 --> 00:33:39,487
My heart's always been
in the right place
936
00:33:39,487 --> 00:33:41,455
and I believe in my staff.
937
00:33:41,455 --> 00:33:43,391
But now it's time to let them
shine and do it on their own.
938
00:33:43,391 --> 00:33:44,992
- It's gonna be life-changing.
- Yeah.
939
00:33:44,992 --> 00:33:46,427
- It's gonna be good.
- It's gonna be awesome.
940
00:33:48,996 --> 00:33:52,366
[upbeat music]
941
00:34:01,409 --> 00:34:04,011
[cheers and applause]
942
00:34:04,011 --> 00:34:05,646
Hello, everybody.
943
00:34:05,646 --> 00:34:08,115
What do you think
of this week, Fadil?
944
00:34:08,115 --> 00:34:09,917
It's been amazing, actually.
945
00:34:09,917 --> 00:34:12,253
You opened this place
with the best of intentions,
946
00:34:12,253 --> 00:34:14,455
but you put a half
million bucks into it,
947
00:34:14,455 --> 00:34:16,323
you never dug yourself out.
948
00:34:16,323 --> 00:34:18,492
And then I learned
how you micromanage.
949
00:34:18,492 --> 00:34:21,262
So during stress test,
I made you step back.
950
00:34:21,262 --> 00:34:23,164
- What happened?
- They killed it.
951
00:34:23,164 --> 00:34:24,465
- We did.
- They really did.
952
00:34:24,465 --> 00:34:26,500
They killed it
because you stepped back
953
00:34:26,500 --> 00:34:28,068
and let them shine.
954
00:34:28,068 --> 00:34:30,538
- And you did, didn't you guys?
- Yeah.
955
00:34:30,538 --> 00:34:33,441
I mean, you guys really stepped
up and did a great job,
956
00:34:33,441 --> 00:34:36,243
so I can't wait
till you see the bar
957
00:34:36,243 --> 00:34:38,112
that we built for you.
958
00:34:38,112 --> 00:34:40,047
You ready? Does that make
you nervous when I say that?
959
00:34:40,047 --> 00:34:42,716
- Yeah. Very nervous.
- [laughter]
960
00:34:42,716 --> 00:34:45,319
You trust me?
961
00:34:45,319 --> 00:34:46,720
I have to at this point.
962
00:34:46,720 --> 00:34:48,389
[laughter]
963
00:34:48,389 --> 00:34:50,491
- But I do.
- You ready to see it?
964
00:34:50,491 --> 00:34:52,059
all: Yes.
- Here we go.
965
00:34:52,059 --> 00:34:54,395
- [cheers and applause]
- One, two, three!
966
00:34:54,395 --> 00:34:57,031
[cheers and applause]
967
00:34:57,031 --> 00:34:59,366
Whoo!
968
00:35:01,677 --> 00:35:06,015
- Here we go. One, two, three!
- [cheers and applause]
969
00:35:06,015 --> 00:35:08,684
- Oh, here we go.
- Whoo!
970
00:35:08,684 --> 00:35:10,186
Love it.
971
00:35:10,186 --> 00:35:11,987
- Oh, I love it.
- I love it.
972
00:35:11,987 --> 00:35:13,289
- Yeah.
- [laughs]
973
00:35:13,289 --> 00:35:14,690
Oh, my God. That looks so good.
974
00:35:14,690 --> 00:35:16,692
Look at that.
That looks amazing!
975
00:35:16,692 --> 00:35:19,995
Yeah. All the flowers
and everything.
976
00:35:19,995 --> 00:35:23,165
- That looks so good.
- Kept the brand.
977
00:35:23,165 --> 00:35:24,467
What do you think, Jade?
978
00:35:24,467 --> 00:35:26,469
Um, I love it. It's amazing.
979
00:35:26,469 --> 00:35:28,371
Uh, I can't wait to see inside.
980
00:35:28,371 --> 00:35:30,339
So I wanted to build you
a great bar,
981
00:35:30,339 --> 00:35:32,641
not only because of him,
but because of you.
982
00:35:32,641 --> 00:35:34,410
- Thank you.
- So, are you ready?
983
00:35:34,410 --> 00:35:35,411
- I'm so ready.
- All right, guys.
984
00:35:35,411 --> 00:35:36,479
Go take a look.
985
00:35:36,479 --> 00:35:39,949
[cheers and applause]
986
00:35:39,949 --> 00:35:42,251
Oh, my God.
987
00:35:42,251 --> 00:35:44,186
Wow.
988
00:35:44,186 --> 00:35:46,355
Holy smoke.
989
00:35:46,355 --> 00:35:48,090
- Oh, my...
- Oh, my God.
990
00:35:48,090 --> 00:35:49,158
- Wow.
- Seriously?
991
00:35:49,158 --> 00:35:52,194
- Oh, my.
- Wow.
992
00:35:52,194 --> 00:35:54,330
When I walked in, I was, uh,
993
00:35:54,330 --> 00:35:57,500
completely surprised
and overwhelmed.
994
00:35:57,500 --> 00:35:59,368
Yeah. I had to sit down.
995
00:35:59,368 --> 00:36:01,437
The place looks spectacular
996
00:36:01,437 --> 00:36:04,240
and it still looks like CJ's,
which I love.
997
00:36:04,240 --> 00:36:06,242
Holy smoke. Look at the stools.
998
00:36:06,242 --> 00:36:08,010
- Wow.
- Look at these.
999
00:36:08,010 --> 00:36:09,645
This is cute, bro.
1000
00:36:09,645 --> 00:36:11,480
Yeah. Look at the back bar.
It looks amazing, yeah.
1001
00:36:11,480 --> 00:36:13,282
- It's badass.
- Yeah, it is.
1002
00:36:13,282 --> 00:36:15,184
I love the wood kind of,
like the wood on the wall.
1003
00:36:15,184 --> 00:36:16,452
- Oh, my.
- I can't believe that
1004
00:36:16,452 --> 00:36:18,220
this is still the same place.
1005
00:36:18,220 --> 00:36:20,423
Grab a seat at the bar,
I wanna show you all what I did.
1006
00:36:20,423 --> 00:36:22,525
- There's more to talk about.
- Okay.
1007
00:36:22,525 --> 00:36:24,059
So are you surprised?
1008
00:36:24,059 --> 00:36:27,029
Actually, knowing you now, no.
1009
00:36:27,029 --> 00:36:28,631
- [laughs]
- No.
1010
00:36:28,631 --> 00:36:30,433
There's a lot going on.
Take a look at the walls.
1011
00:36:30,433 --> 00:36:32,501
We had all the walls
with televisions put in place.
1012
00:36:32,501 --> 00:36:35,137
I got Timberline Audio
and Video to come
1013
00:36:35,137 --> 00:36:37,706
revamp your video system
and your audio system.
1014
00:36:37,706 --> 00:36:39,575
- Yeah.
- I got PathSpot.
1015
00:36:39,575 --> 00:36:41,343
After you wash your hands,
1016
00:36:41,343 --> 00:36:43,546
you put them under
the PathSpot device.
1017
00:36:43,546 --> 00:36:46,115
If you get a green light,
there's no viral
1018
00:36:46,115 --> 00:36:48,017
or bacteria matter in your
hands, you go to work.
1019
00:36:48,017 --> 00:36:49,585
If you get a red light,
wash them again.
1020
00:36:49,585 --> 00:36:51,720
- I love that.
- I got Standard Restaurant
1021
00:36:51,720 --> 00:36:53,622
Supply to give you guys
all the bar tools,
1022
00:36:53,622 --> 00:36:55,591
all the small wares,
the plate ware,
1023
00:36:55,591 --> 00:36:57,059
everything in the kitchen.
1024
00:36:57,059 --> 00:36:58,661
I got BarProducts.com
1025
00:36:58,661 --> 00:37:00,696
to give you guys all the tools
that you guys need.
1026
00:37:00,696 --> 00:37:03,399
Then I got Partender,
remember those numbers?
1027
00:37:03,399 --> 00:37:06,368
I got you lifetime
Partender for free.
1028
00:37:06,368 --> 00:37:08,504
Next, Dan?
1029
00:37:08,504 --> 00:37:10,306
- Oh!
- [cheering]
1030
00:37:10,306 --> 00:37:11,507
Yeah!
1031
00:37:11,507 --> 00:37:13,242
- Javon.
- Yeah.
1032
00:37:13,242 --> 00:37:16,612
[cheers and applause]
1033
00:37:16,612 --> 00:37:18,047
Whoo-hoo!
1034
00:37:18,047 --> 00:37:19,515
- [laughs]
- Wow.
1035
00:37:19,515 --> 00:37:21,250
Now the food's worth
another $3, isn't it?
1036
00:37:21,250 --> 00:37:23,052
[laughter]
1037
00:37:23,052 --> 00:37:25,788
So, did I give you everything
you need to succeed?
1038
00:37:25,788 --> 00:37:28,190
Absolutely.
And I have the team to,
1039
00:37:28,190 --> 00:37:29,525
to move forward as well.
1040
00:37:29,525 --> 00:37:31,160
So are you ready to do it, guys?
1041
00:37:31,160 --> 00:37:32,428
- Yeah. Yes.
- All right. We got uniforms
1042
00:37:32,428 --> 00:37:34,263
to put on,
a kitchen to get ready,
1043
00:37:34,263 --> 00:37:35,698
bar to set up, and I guess
about 50 people out there,
1044
00:37:35,698 --> 00:37:37,266
- so let's get to it.
- That's awesome.
1045
00:37:37,266 --> 00:37:38,400
- Thank you.
- Thanks, everybody.
1046
00:37:38,400 --> 00:37:40,436
Thank you.
1047
00:37:42,438 --> 00:37:44,273
[upbeat music]
1048
00:37:44,273 --> 00:37:47,610
[cheers and applause]
1049
00:37:47,610 --> 00:37:50,312
Welcome. Come on in.
1050
00:37:50,312 --> 00:37:52,448
Oh, wow.
1051
00:37:52,448 --> 00:37:53,549
[upbeat music]
1052
00:37:53,549 --> 00:37:55,484
Oh, look at the bar!
1053
00:37:55,484 --> 00:37:56,752
Oh, my God, look at the bar!
1054
00:37:56,752 --> 00:37:59,388
Hi! How you doing?
1055
00:37:59,388 --> 00:38:00,789
- Hi, honey.
- Hi, Jade.
1056
00:38:00,789 --> 00:38:02,124
What are we gonna have
to drink, babe?
1057
00:38:02,124 --> 00:38:04,093
Okay. I want you to take them,
1058
00:38:04,093 --> 00:38:06,328
I want you to take 53.
1059
00:38:06,328 --> 00:38:09,164
Red rocks? All right. Cool.
1060
00:38:09,164 --> 00:38:10,866
Doors are open, people are in.
1061
00:38:10,866 --> 00:38:13,102
Food's already fired.
1062
00:38:14,169 --> 00:38:17,172
Gotta be able to back off.
I didn't change my clothes,
1063
00:38:17,172 --> 00:38:19,141
- so that's sign number one.
- [laughter]
1064
00:38:19,141 --> 00:38:20,543
[upbeat music]
1065
00:38:20,543 --> 00:38:21,877
Okay. We're off and running.
1066
00:38:21,877 --> 00:38:23,546
- How you doing?
- Yes. Doing good.
1067
00:38:23,546 --> 00:38:25,414
Look how cool and calm you are
1068
00:38:25,414 --> 00:38:27,716
- compared to two nights ago.
- Right.
1069
00:38:27,716 --> 00:38:30,586
Whoo.
1070
00:38:30,586 --> 00:38:32,588
Order going out, Jade.
1071
00:38:34,490 --> 00:38:36,358
Walking in, we got one
three cheese mac,
1072
00:38:36,358 --> 00:38:38,127
one brisket chili.
1073
00:38:38,127 --> 00:38:39,595
- That looks amazing.
- Three cheese mac there.
1074
00:38:39,595 --> 00:38:42,131
Going four all day.
1075
00:38:42,131 --> 00:38:45,568
[upbeat music]
1076
00:38:46,635 --> 00:38:48,537
- How is that?
- Perfect.
1077
00:38:48,537 --> 00:38:49,672
- Yeah? You like it?
- Perfect food, yeah.
1078
00:38:49,672 --> 00:38:51,173
- Good.
- [indistinct]
1079
00:38:51,173 --> 00:38:53,642
[upbeat music]
1080
00:38:56,445 --> 00:38:58,147
Ready to plate when you are,
bud.
1081
00:38:58,147 --> 00:38:59,348
Yes, sir.
1082
00:39:00,683 --> 00:39:02,184
Guys, you're almost done,
aren't you?
1083
00:39:02,184 --> 00:39:03,185
Jon, they're rocking it.
1084
00:39:03,185 --> 00:39:04,286
Comments on the food
1085
00:39:04,286 --> 00:39:05,387
are unbelievable, guys.
1086
00:39:05,387 --> 00:39:07,156
Everybody loves everything.
1087
00:39:07,156 --> 00:39:08,290
Javon, good job, buddy.
1088
00:39:08,290 --> 00:39:09,925
Dan, good job.
1089
00:39:09,925 --> 00:39:11,894
Coming behind you, Fadil.
1090
00:39:11,894 --> 00:39:13,896
Yes, ma'am.
1091
00:39:13,896 --> 00:39:17,366
It feels amazing that Jade is
blossoming into a wonderful GM.
1092
00:39:17,366 --> 00:39:19,735
I knew she could do it,
that's the reason I hired her,
1093
00:39:19,735 --> 00:39:23,539
and, um, I'm gonna let her
do her thing and step back.
1094
00:39:23,539 --> 00:39:26,175
Look at these drinks going out.
Here we go.
1095
00:39:26,175 --> 00:39:28,210
That's what you call
a production line here.
1096
00:39:28,210 --> 00:39:30,646
- [cheers and applause]
- Here we go. Let's go.
1097
00:39:30,646 --> 00:39:32,915
- [applause]
- Thank you, guys.
1098
00:39:32,915 --> 00:39:35,217
Tables are served,
food is coming out
1099
00:39:35,217 --> 00:39:37,319
flawlessly,
drinks are caught up.
1100
00:39:37,319 --> 00:39:40,255
And rather than making
mashed potatoes in the back,
1101
00:39:40,255 --> 00:39:43,892
Fadil is helping out
what he can in operations,
1102
00:39:43,892 --> 00:39:47,229
making a difference but
letting Jade run the place.
1103
00:39:47,229 --> 00:39:50,466
[upbeat music]
1104
00:39:51,934 --> 00:39:54,603
- It's rocking. It's rocking.
- Yeah.
1105
00:39:54,603 --> 00:39:56,405
You're a great guy, buddy.
1106
00:39:56,405 --> 00:39:58,207
- You really deserve this.
- Thank you. Thank you.
1107
00:39:58,207 --> 00:39:59,608
And the community's reacting
well to it, isn't it?
1108
00:39:59,608 --> 00:40:01,477
- Yeah.
- With Jade running the place,
1109
00:40:01,477 --> 00:40:02,511
you're able to sneak a night
off every once in a while
1110
00:40:02,511 --> 00:40:03,879
to be with your family.
1111
00:40:03,879 --> 00:40:05,481
I'm looking forward to it,
actually.
1112
00:40:05,481 --> 00:40:06,882
- Yeah. Congratulations.
- I really am.
1113
00:40:06,882 --> 00:40:08,517
- Thank you very much.
- My work's done, buddy.
1114
00:40:08,517 --> 00:40:09,618
- Now it's up to you.
- Thank you.
1115
00:40:09,618 --> 00:40:10,886
I appreciate it. Thanks.
1116
00:40:10,886 --> 00:40:12,554
- Thank you.
- I appreciate you, man.
1117
00:40:12,554 --> 00:40:14,256
- Ah, no problem.
- Thank you.
1118
00:40:14,256 --> 00:40:16,792
A great neighborhood bar
appeals to everyone,
1119
00:40:16,792 --> 00:40:18,627
and that's what's
going on here.
1120
00:40:18,627 --> 00:40:21,296
Old, young, tall, short,
everybody's here,
1121
00:40:21,296 --> 00:40:22,698
they're eating,
they're drinking,
1122
00:40:22,698 --> 00:40:23,899
they're enjoying this bar.
1123
00:40:23,899 --> 00:40:26,301
But the greatest thing, Jade.
1124
00:40:26,301 --> 00:40:28,404
She's taking control
of this business,
1125
00:40:28,404 --> 00:40:32,441
and I see Fadil smiling
and feeling good.
1126
00:40:32,441 --> 00:40:35,477
[dramatic music]
1127
00:40:37,446 --> 00:40:40,616
[upbeat music]
1128
00:40:47,456 --> 00:40:49,958
Promotional consideration
provided by: SkyTab POS,
1129
00:40:49,958 --> 00:40:51,593
PathSpot, Partender,
Cleaning Pros,
1130
00:40:51,593 --> 00:40:53,429
Timberline Audio Video,
Alder Plumbing,
1131
00:40:53,429 --> 00:40:55,397
Mile High Beverage Brothers,
TiCoat, Bar Products,
1132
00:40:55,397 --> 00:40:58,467
Standard Restaurant Supply,
Ink Monstr, Door 222,
1133
00:40:58,467 --> 00:40:59,468
One Stone, and ESRI.