1 00:00:00,533 --> 00:00:01,334 When I bought the bar, 2 00:00:01,334 --> 00:00:02,335 I ran into all kinds of problems. 3 00:00:02,335 --> 00:00:05,405 [dramatic music] 4 00:00:07,607 --> 00:00:11,044 So, uh, I'm still having problems. 5 00:00:13,079 --> 00:00:14,614 Narrator: For over 30 years, 6 00:00:14,614 --> 00:00:16,683 Jon Taffer has traveled the country, 7 00:00:16,683 --> 00:00:20,587 saving hundreds of bars from failure and ruin. 8 00:00:20,587 --> 00:00:23,423 The past few years had been harder on our country 9 00:00:23,423 --> 00:00:25,658 than I've ever seen before. 10 00:00:25,658 --> 00:00:28,228 But now, in a post-pandemic world, 11 00:00:28,228 --> 00:00:29,629 restaurants and bars are seeing 12 00:00:29,629 --> 00:00:31,498 a massive surge in business. 13 00:00:31,498 --> 00:00:33,600 Yeah. 14 00:00:33,600 --> 00:00:35,301 And a customer base 15 00:00:35,301 --> 00:00:37,370 that has a much higher expectation 16 00:00:37,370 --> 00:00:39,372 for quality food and drinks. 17 00:00:39,372 --> 00:00:41,174 Not a huge fan of this. 18 00:00:41,174 --> 00:00:44,310 So I'm on a mission to save bars that had been struggling 19 00:00:44,310 --> 00:00:46,846 to keep up with the new landscape of our industry. 20 00:00:46,846 --> 00:00:47,981 [cheers and applause] 21 00:00:47,981 --> 00:00:50,683 [narrator] So, now, Jon is back out on the road 22 00:00:50,683 --> 00:00:52,719 and heading to Hickory, North Carolina 23 00:00:52,719 --> 00:00:54,721 to rescue Corner Pocket II. 24 00:00:54,721 --> 00:00:56,823 This is a new era for our country, 25 00:00:56,823 --> 00:01:00,593 so we need to raise the bar and rise to these challenges. 26 00:01:02,228 --> 00:01:05,432 Narrator: In 2009, former college football player, 27 00:01:05,432 --> 00:01:08,635 Carlos Walker, bought Corner Pocket. 28 00:01:08,635 --> 00:01:10,837 When I bought the bar, it was a wreck. 29 00:01:10,837 --> 00:01:11,771 I went in. 30 00:01:11,771 --> 00:01:13,873 It took me two weeks to clean it up. 31 00:01:13,873 --> 00:01:15,442 I got it back going, 32 00:01:15,442 --> 00:01:17,377 but I ran into all kind of problems 33 00:01:17,377 --> 00:01:18,545 on the property. 34 00:01:18,545 --> 00:01:19,879 The roof was leaking. 35 00:01:19,879 --> 00:01:21,314 Problem after problem. 36 00:01:21,314 --> 00:01:22,248 I'm a single father. 37 00:01:22,248 --> 00:01:24,684 I have five kids and seven grandkids, 38 00:01:24,684 --> 00:01:26,886 so I'm not able to go to the bar a lot. 39 00:01:26,886 --> 00:01:29,823 When I'm there, I go in, I check on paperwork, 40 00:01:29,823 --> 00:01:32,892 I sign checks, and I'm gone. 41 00:01:32,892 --> 00:01:34,861 Narrator: As a mostly absent owner, 42 00:01:34,861 --> 00:01:37,797 Carlos brought in former school teacher, Candy, 43 00:01:37,797 --> 00:01:38,898 to manage the bar. 44 00:01:38,898 --> 00:01:40,400 Welcome to our bar. 45 00:01:40,400 --> 00:01:42,669 [laughter] 46 00:01:42,669 --> 00:01:45,305 I went from education up to the bar, 47 00:01:45,305 --> 00:01:46,406 so I don't know which end is better, 48 00:01:46,406 --> 00:01:49,209 the adult babies or the younger ones. 49 00:01:49,209 --> 00:01:50,210 All right, Ash. 50 00:01:50,210 --> 00:01:52,245 I need you to go ahead and ring an 8-ball combo. 51 00:01:52,245 --> 00:01:53,346 Whose tab is this going on? 52 00:01:53,346 --> 00:01:54,814 I hired her as a manager 53 00:01:54,814 --> 00:01:57,317 because she has some manager experience 54 00:01:57,317 --> 00:01:58,485 at other jobs. 55 00:01:58,485 --> 00:01:59,486 She used to be a school teacher. 56 00:01:59,486 --> 00:02:02,455 Vodka, gin, rum. 57 00:02:02,455 --> 00:02:05,625 Um, does it have peach in there? 58 00:02:05,625 --> 00:02:07,927 I thought she would be good for this job 59 00:02:07,927 --> 00:02:10,864 but I should've took out time to train her. 60 00:02:10,864 --> 00:02:13,199 Narrator: Despite having a willing manager, 61 00:02:13,199 --> 00:02:15,902 the bar makes little money and is falling apart. 62 00:02:15,902 --> 00:02:17,370 Everything is broken in here. 63 00:02:17,370 --> 00:02:18,638 Our dishwashers broke. 64 00:02:18,638 --> 00:02:21,574 The plumbing and everything is really bad through here. 65 00:02:21,574 --> 00:02:24,244 Our flat top, I think both sides don't work. 66 00:02:24,244 --> 00:02:26,846 Our draft system, it pours really weird. 67 00:02:26,846 --> 00:02:29,315 And I've asked people to fix it but it doesn't get done. 68 00:02:29,315 --> 00:02:30,650 I have to solve the newest problems. 69 00:02:30,650 --> 00:02:32,585 But, you know, I'm only there 70 00:02:32,585 --> 00:02:33,987 two or three days out of the week. 71 00:02:33,987 --> 00:02:36,689 Sometimes I can solve the problem 72 00:02:36,689 --> 00:02:39,492 on the phone, but it's frustrating. 73 00:02:39,492 --> 00:02:41,327 Narrator: The equipment is not the only thing 74 00:02:41,327 --> 00:02:42,529 that needs improvement 75 00:02:42,529 --> 00:02:46,533 as the staff is in desperate need of proper training. 76 00:02:46,533 --> 00:02:47,634 Oh. 77 00:02:47,634 --> 00:02:49,435 No one at Corner Pocket II 78 00:02:49,435 --> 00:02:50,970 really has been properly trained. 79 00:02:50,970 --> 00:02:52,872 Narrator: Carlos now finds himself 80 00:02:52,872 --> 00:02:54,974 losing $5,000 a month 81 00:02:54,974 --> 00:02:58,244 and is $150,000 in debt. 82 00:02:58,244 --> 00:03:01,614 It's stress me out to have that much of my money 83 00:03:01,614 --> 00:03:04,851 and someone else's money in--invested into this bar. 84 00:03:04,851 --> 00:03:08,021 Narrator: Before the Corner Pocket II sinks too, 85 00:03:08,021 --> 00:03:10,924 Carlos has made the decision to pull back the doors, 86 00:03:10,924 --> 00:03:12,292 bust open the books, 87 00:03:12,292 --> 00:03:15,261 and make a call for help to "Bar Rescue". 88 00:03:15,261 --> 00:03:16,829 Owning a bar is hard. 89 00:03:16,829 --> 00:03:18,531 It's very hard. 90 00:03:30,250 --> 00:03:31,885 [sighs] Hey, guys. 91 00:03:31,885 --> 00:03:32,986 Nick. 92 00:03:32,986 --> 00:03:34,021 -Jon. -Victor. 93 00:03:34,021 --> 00:03:35,122 Jon, how are you, man? 94 00:03:35,122 --> 00:03:36,256 Good, my brothers. 95 00:03:36,256 --> 00:03:39,193 Narrator: For the bar, Jon brings in Nick Ortega. 96 00:03:39,193 --> 00:03:40,894 With over 20 years' experience 97 00:03:40,894 --> 00:03:42,663 in the food and beverage industry, 98 00:03:42,663 --> 00:03:44,598 Nick is consulted for some of the largest 99 00:03:44,598 --> 00:03:46,066 spirit brands in the country 100 00:03:46,066 --> 00:03:47,634 and created cocktails 101 00:03:47,634 --> 00:03:50,304 for major entertainment awards shows and events. 102 00:03:50,304 --> 00:03:53,273 For the kitchen, Jon brings in Vic Vegas, 103 00:03:53,273 --> 00:03:57,044 an executive chef with over 25 years' experience. 104 00:03:57,044 --> 00:03:59,580 Vic has worked with major food distributors, 105 00:03:59,580 --> 00:04:04,118 while also owning and operating his own successful restaurants. 106 00:04:04,118 --> 00:04:07,588 Well, guys, here we are in Hickory, North Carolina. 107 00:04:07,588 --> 00:04:11,825 So we're about 60 miles northwest of Charlotte. 108 00:04:11,825 --> 00:04:13,627 The median household income in this area 109 00:04:13,627 --> 00:04:15,329 is about $35,000 a year. 110 00:04:15,329 --> 00:04:18,265 So about half the national median. 111 00:04:18,265 --> 00:04:20,300 Here it is, guys. Look at it. 112 00:04:20,300 --> 00:04:23,170 Corner Pocket II. 113 00:04:23,170 --> 00:04:24,138 Three years ago, 114 00:04:24,138 --> 00:04:27,107 a gentleman by the name of Carlos bought it 115 00:04:27,107 --> 00:04:29,977 and it was called then Corner Pockets. 116 00:04:29,977 --> 00:04:33,614 Now, Carlos is a former Auburn football player. 117 00:04:33,614 --> 00:04:35,282 Was great in his days, I'm told. 118 00:04:35,282 --> 00:04:37,351 He could afford to buy the bar 119 00:04:37,351 --> 00:04:39,653 but he couldn't afford a new sign. 120 00:04:39,653 --> 00:04:44,625 So he put Corner Pockets II. 121 00:04:44,625 --> 00:04:46,160 So you think about it, right out of the gate, 122 00:04:46,160 --> 00:04:47,227 the guy buys a bar 123 00:04:47,227 --> 00:04:49,797 but he doesn't have enough money to change the sign, 124 00:04:49,797 --> 00:04:52,866 does he have enough money to run the bar? 125 00:04:52,866 --> 00:04:56,837 So he goes to work in security to pay to support this bar. 126 00:04:56,837 --> 00:04:59,940 Makes about $400 a week. That's his total income. 127 00:04:59,940 --> 00:05:02,976 Bar is losing about $4,000 a month. 128 00:05:02,976 --> 00:05:04,912 He comes here like twice a year, I'm told, Carlos. 129 00:05:04,912 --> 00:05:06,213 He's gonna be here tomorrow. 130 00:05:06,213 --> 00:05:10,651 But he has Candy, there's Candy, as his manager. 131 00:05:10,651 --> 00:05:11,985 Just always make sure you're double-checking 132 00:05:11,985 --> 00:05:13,353 -your orders, okay? -All right. 133 00:05:13,353 --> 00:05:17,291 And Candy's daughter, Ashton, is the bartender. 134 00:05:17,291 --> 00:05:20,828 There's Sisalynn, another bartender. 135 00:05:20,828 --> 00:05:22,262 I'm going to go wash these. 136 00:05:22,262 --> 00:05:25,332 There's Crystal, another bartender. 137 00:05:25,332 --> 00:05:26,834 How you been doing, Billy? 138 00:05:26,834 --> 00:05:27,801 Good? 139 00:05:27,801 --> 00:05:29,837 And there's Tammie that-- she's the cook. 140 00:05:29,837 --> 00:05:32,372 I didn't see it till now. 141 00:05:32,372 --> 00:05:34,141 Vic, what about that grill? 142 00:05:34,141 --> 00:05:36,777 That's the darkest grill I've seen to date. 143 00:05:36,777 --> 00:05:39,413 Like it's never been cleaned since the day they got it. 144 00:05:39,413 --> 00:05:42,649 You got any trouble with Crystal? 145 00:05:42,649 --> 00:05:44,051 She's blaming me for you yelling at her. 146 00:05:44,051 --> 00:05:45,919 I was like, "I didn't do anything." 147 00:05:47,354 --> 00:05:48,355 What then? 148 00:05:48,355 --> 00:05:52,960 You can literally see some flies flying around. 149 00:05:52,960 --> 00:05:53,961 There are flies there. 150 00:05:53,961 --> 00:05:56,296 There absolutely are flies there. 151 00:05:56,296 --> 00:05:58,298 I mean, fruit flies are the bar's enemy 152 00:05:58,298 --> 00:05:59,733 and it is a constant battle, 153 00:05:59,733 --> 00:06:01,435 but that's something you have to be diligent 154 00:06:01,435 --> 00:06:03,203 about every single day. 155 00:06:03,203 --> 00:06:04,738 And that's right in front of the guests. 156 00:06:04,738 --> 00:06:07,708 So the bar is disgusting with fruit flies. 157 00:06:07,708 --> 00:06:09,877 Vic, look at those plastic containers. 158 00:06:09,877 --> 00:06:11,778 -Look at that. -Ooh. 159 00:06:11,778 --> 00:06:12,813 You got crust all around the containers. 160 00:06:12,813 --> 00:06:14,448 What is that? Buffalo sauce or something? 161 00:06:14,448 --> 00:06:16,450 That's disgusting. 162 00:06:16,450 --> 00:06:19,319 Look at that cockroach. See that? 163 00:06:19,319 --> 00:06:21,889 Walking right across the counter there. 164 00:06:21,889 --> 00:06:23,891 In the kitchen. 165 00:06:23,891 --> 00:06:26,460 So we have a fly-infested bar 166 00:06:26,460 --> 00:06:29,329 and we have a cockroach-infested kitchen. 167 00:06:29,329 --> 00:06:31,899 As business is usual, right through it. 168 00:06:31,899 --> 00:06:33,000 Ugh. 169 00:06:33,000 --> 00:06:34,134 Vic, we gotta go in there. 170 00:06:34,134 --> 00:06:35,235 You gotta go in the kitchen 171 00:06:35,235 --> 00:06:36,803 and see where these cockroaches are. 172 00:06:36,803 --> 00:06:38,472 What's going on? I'm gonna hit the bar. 173 00:06:38,472 --> 00:06:40,007 Nick, stay here and watch everything 174 00:06:40,007 --> 00:06:41,375 on the monitors in case we missed anything. 175 00:06:41,375 --> 00:06:42,876 I'll follow you, Jon. I'll follow you. Let's go. 176 00:06:42,876 --> 00:06:44,478 And I'm not gonna let anybody eat in this place. 177 00:06:44,478 --> 00:06:47,714 [dramatic music] 178 00:07:03,430 --> 00:07:05,866 I'm like a little sort of freaked out here for a second 179 00:07:05,866 --> 00:07:08,001 'cause we saw cockroaches walk by in the kitchen. 180 00:07:11,305 --> 00:07:12,439 -Hello. -Hello. 181 00:07:12,439 --> 00:07:13,473 -How are you, ma'am? -I'm doing good. 182 00:07:13,473 --> 00:07:16,777 -How are you doing? -[sighs] Could be better. 183 00:07:16,777 --> 00:07:18,312 Do we have fruit flies back here? 184 00:07:20,480 --> 00:07:22,382 Something is very wrong here. 185 00:07:22,382 --> 00:07:24,518 Cockroaches walking right by the counters 186 00:07:24,518 --> 00:07:26,920 where those wings were made, guys. 187 00:07:26,920 --> 00:07:28,922 Literally, inches away from your chicken wings. 188 00:07:28,922 --> 00:07:30,357 You put that down, didn't you? 189 00:07:30,357 --> 00:07:32,192 You wanna eat it now? 190 00:07:32,192 --> 00:07:33,927 But she had no problem selling it to you. 191 00:07:33,927 --> 00:07:35,862 Do you know there's cockroaches in your kitchen? 192 00:07:35,862 --> 00:07:37,397 -Yeah. -You know that, right? 193 00:07:37,397 --> 00:07:39,199 Is there a chance that they're in their food? 194 00:07:39,199 --> 00:07:41,234 Is that possible? 195 00:07:41,234 --> 00:07:43,270 I would hope not but it's possible. 196 00:07:43,270 --> 00:07:45,005 So she sold you food, 197 00:07:45,005 --> 00:07:49,176 knowing that it's possible there's cockroaches in there. 198 00:07:49,176 --> 00:07:50,911 I can't believe this conversation. 199 00:07:50,911 --> 00:07:53,880 And I haven't even got in the kitchen yet. 200 00:07:53,880 --> 00:07:55,916 Ma'am, I don't mean to come in and intrude on you. 201 00:07:55,916 --> 00:07:58,318 No disrespect but it's my job 202 00:07:58,318 --> 00:07:59,119 to protect those people out there. 203 00:07:59,119 --> 00:08:02,289 -Yes, sir. -Tammie, what is this? 204 00:08:02,289 --> 00:08:04,024 Look at the top of that. 205 00:08:04,024 --> 00:08:05,192 Moldy cheese. 206 00:08:06,960 --> 00:08:08,862 How long have you been here? 207 00:08:08,862 --> 00:08:10,797 I've been a manager a year. 208 00:08:10,797 --> 00:08:11,898 A year? 209 00:08:11,898 --> 00:08:13,367 Has anybody ever taught you how to manage a place? 210 00:08:13,367 --> 00:08:15,268 -No. -What did you do before this? 211 00:08:15,268 --> 00:08:17,471 I was in education. 212 00:08:17,471 --> 00:08:21,208 How did you wind up being here as a--running a bar? 213 00:08:21,208 --> 00:08:23,977 I started barbacking. 214 00:08:23,977 --> 00:08:25,879 And you went from barback to manager? 215 00:08:25,879 --> 00:08:26,913 Uh-hmm. 216 00:08:26,913 --> 00:08:28,515 What was one of the things that a barback does? 217 00:08:28,515 --> 00:08:30,384 -Clean, right? -Right. 218 00:08:30,384 --> 00:08:34,388 So when you became a manager, did the cleaning stop? 219 00:08:34,388 --> 00:08:36,089 I mean, is this the way your house looks? 220 00:08:36,089 --> 00:08:37,891 Look at these freaking things. 221 00:08:37,891 --> 00:08:40,894 Look at this, man. 222 00:08:40,894 --> 00:08:42,195 Look at that. 223 00:08:45,565 --> 00:08:47,934 Look at this [bleep] place. 224 00:08:47,934 --> 00:08:49,903 There is junk, food. 225 00:08:49,903 --> 00:08:54,574 How do you have the audacity to serve somebody here? 226 00:08:54,574 --> 00:08:56,176 Answer me. 227 00:08:56,176 --> 00:08:58,912 I don't--I don't know. I don't know. 228 00:08:58,912 --> 00:09:00,247 Does it ever bother you? 229 00:09:00,247 --> 00:09:01,481 It bothers me every day. 230 00:09:01,481 --> 00:09:03,050 Did you ever walk in the kitchen and say, 231 00:09:03,050 --> 00:09:04,951 "Oh, my God, there's cockroaches,"? 232 00:09:04,951 --> 00:09:07,187 -Every day. -What do you do about it? 233 00:09:07,187 --> 00:09:08,889 That's beyond my control. 234 00:09:08,889 --> 00:09:11,124 -Whose control is that? -The owners. 235 00:09:11,124 --> 00:09:13,126 So the owner says, "You know what? 236 00:09:13,126 --> 00:09:15,362 Don't clean it. Don't fumigate it. 237 00:09:15,362 --> 00:09:17,330 Serve the food with cockroaches,"? 238 00:09:19,099 --> 00:09:21,068 No, they're just never here. They don't care. 239 00:09:21,068 --> 00:09:23,103 So they don't care so then you don't care? 240 00:09:23,103 --> 00:09:25,939 I do, but I'm-- I only have control of so much 241 00:09:25,939 --> 00:09:29,342 so--yeah, it's my fault. 242 00:09:31,078 --> 00:09:32,446 Let's go in the kitchen. 243 00:09:35,415 --> 00:09:36,616 What's going on, Vic? 244 00:09:36,616 --> 00:09:37,851 Bingo. 245 00:09:39,886 --> 00:09:42,322 Why isn't it dated? 246 00:09:42,322 --> 00:09:44,558 I'm not the kitchen manager but I guess I should-- 247 00:09:44,558 --> 00:09:46,326 You're the general manager. 248 00:09:46,326 --> 00:09:48,261 Why isn't it dated? 249 00:09:49,963 --> 00:09:52,265 Are you ignorant or lazy? Which is it? 250 00:09:52,265 --> 00:09:54,167 I guess ignorant--I don't... 251 00:09:54,167 --> 00:09:57,170 Why don't you care enough to serve somebody something 252 00:09:57,170 --> 00:09:58,572 that won't kill them? 253 00:09:58,572 --> 00:10:00,240 Because I'm not the one that's in here running. 254 00:10:00,240 --> 00:10:01,641 I'm not the kitchen manager. 255 00:10:01,641 --> 00:10:03,210 They put me in front of the bar and I'm running the bar. 256 00:10:03,210 --> 00:10:04,978 The kitchen manager did not show up. 257 00:10:04,978 --> 00:10:07,114 So the kitchen manager didn't show up. 258 00:10:07,114 --> 00:10:09,249 So you don't look in any of the refrigerators? 259 00:10:09,249 --> 00:10:12,052 You don't check anything for cleanliness. 260 00:10:12,052 --> 00:10:13,353 I should now, because-- 261 00:10:13,353 --> 00:10:14,521 but that's what his job is to do. 262 00:10:14,521 --> 00:10:18,425 Jon. Jon. Jon. 263 00:10:18,425 --> 00:10:22,229 This right here says the whole story, okay? 264 00:10:22,229 --> 00:10:23,597 -Oh, my God. -We got movement. 265 00:10:23,597 --> 00:10:25,098 We got movement. 266 00:10:25,098 --> 00:10:27,167 Live infestation in here. 267 00:10:27,167 --> 00:10:30,203 [dramatic music] 268 00:10:32,832 --> 00:10:34,934 Live infestation in here. 269 00:10:34,934 --> 00:10:38,537 [tense music] 270 00:10:38,537 --> 00:10:41,607 How dare you put food out and not date anything? 271 00:10:41,607 --> 00:10:45,544 How dare you serve food with cockroaches walking around? 272 00:10:45,544 --> 00:10:48,114 Should you be running this place? 273 00:10:48,114 --> 00:10:50,382 You're gonna kill somebody. 274 00:10:52,785 --> 00:10:55,955 Candy, this is the worst kitchen I think I have ever been in 275 00:10:55,955 --> 00:10:58,557 and you might be the most irresponsible manager 276 00:10:58,557 --> 00:11:00,059 I have ever dealt with. 277 00:11:00,059 --> 00:11:01,627 You gotta prove me wrong. 278 00:11:01,627 --> 00:11:03,562 Clean this freaking place tonight 279 00:11:03,562 --> 00:11:05,064 and I'll get exterminators out here 280 00:11:05,064 --> 00:11:06,132 and I'll make it right. 281 00:11:06,132 --> 00:11:08,701 But you gotta start. 282 00:11:08,701 --> 00:11:10,636 Are you prepared to clean this tonight? 283 00:11:10,636 --> 00:11:13,072 -Yes, sir. -Okay. Make this right. 284 00:11:13,072 --> 00:11:14,907 Get your bartenders cleaning the bar. 285 00:11:14,907 --> 00:11:16,475 You guys clean in the kitchen. 286 00:11:16,475 --> 00:11:18,511 New oil in the fryers. Clean the grill. 287 00:11:18,511 --> 00:11:19,678 Get it as clean as you can. 288 00:11:19,678 --> 00:11:22,081 But you gotta own this. 289 00:11:22,081 --> 00:11:24,049 The level of neglect 290 00:11:24,049 --> 00:11:26,485 and irresponsibility is outrageous. 291 00:11:26,485 --> 00:11:28,654 Not only shouldn't anybody eat there, 292 00:11:28,654 --> 00:11:30,456 I don't even wanna be in that room. 293 00:11:30,456 --> 00:11:32,558 I'm going to take a shower. 294 00:11:32,558 --> 00:11:33,859 Now make it right. 295 00:11:33,859 --> 00:11:35,895 Let's get out of here. This place is disgusting. 296 00:11:35,895 --> 00:11:39,532 [dramatic music] 297 00:11:39,532 --> 00:11:41,801 Wow. It's gotta be my fault. Nobody else is here. 298 00:11:41,801 --> 00:11:44,904 So I've got to--I've got to take responsibility for it, 299 00:11:44,904 --> 00:11:46,038 I guess. 300 00:11:46,038 --> 00:11:46,972 Stop everything. 301 00:11:46,972 --> 00:11:48,874 We can't serve anything else out of here. 302 00:11:48,874 --> 00:11:51,911 [dramatic music] 303 00:11:55,581 --> 00:11:56,682 Thanks. 304 00:11:56,682 --> 00:11:57,583 Go ahead and shut it down. 305 00:11:57,583 --> 00:11:58,984 We're just gonna gut this whole place. 306 00:11:58,984 --> 00:11:59,785 The owners aren't here. 307 00:11:59,785 --> 00:12:01,620 The kitchen managers aren't here. 308 00:12:01,620 --> 00:12:04,623 So let's--we'll--that's okay. We'll do it, girls. 309 00:12:04,623 --> 00:12:06,559 Let's--we've been left with this place. 310 00:12:09,695 --> 00:12:11,697 Well, it might've came from the back but... 311 00:12:11,697 --> 00:12:15,734 [dramatic music] 312 00:12:17,703 --> 00:12:19,071 I feel like everybody's at fault 313 00:12:19,071 --> 00:12:21,874 for the cockroaches and the cleaning. 314 00:12:21,874 --> 00:12:23,509 We all work here on a day-to-day basis. 315 00:12:23,509 --> 00:12:26,178 We all can do better and clean. 316 00:12:26,178 --> 00:12:28,180 It's like they set you up to fail. 317 00:12:28,180 --> 00:12:29,682 Well, it is what it is. 318 00:12:29,682 --> 00:12:31,884 But I'm here to help you make it right, Candy, 319 00:12:31,884 --> 00:12:33,185 -'cause, you know-- -I don't know. 320 00:12:36,755 --> 00:12:40,259 Exactly why the [bleep] owners need to be in here doing this. 321 00:12:40,259 --> 00:12:42,862 I'm disgusted with myself. 322 00:12:42,862 --> 00:12:44,063 Why? 323 00:12:44,063 --> 00:12:45,698 Because always, I've failed. 324 00:12:45,698 --> 00:12:48,734 [dramatic music] 325 00:13:02,848 --> 00:13:06,886 [country music] 326 00:13:11,156 --> 00:13:12,291 Let's just hope it's worth it 327 00:13:12,291 --> 00:13:13,859 and we can get this bar moving forward 328 00:13:13,859 --> 00:13:15,895 and doing the right thing. 329 00:13:15,895 --> 00:13:17,897 [sighs] The meeting with Jon and Carlos, 330 00:13:17,897 --> 00:13:21,267 I don't--I don't know how it's gonna go. 331 00:13:21,267 --> 00:13:22,835 We don't ever see Carlos. 332 00:13:22,835 --> 00:13:24,837 So Jon is gonna see more of Carlos 333 00:13:24,837 --> 00:13:26,906 than we have in quite some time. 334 00:13:26,906 --> 00:13:29,174 We busted our butts off last night. 335 00:13:29,174 --> 00:13:30,709 We, hopefully, did the right thing 336 00:13:30,709 --> 00:13:32,278 to get this thing moving forward. 337 00:13:32,278 --> 00:13:33,712 I'm on the road a lot 338 00:13:33,712 --> 00:13:36,715 because I have to be on the road with my son. 339 00:13:36,715 --> 00:13:39,285 I get that, but we're--we need some-- 340 00:13:39,285 --> 00:13:40,753 I need some extra help in here. 341 00:13:40,753 --> 00:13:42,321 I mean, I do need help. 342 00:13:42,321 --> 00:13:45,057 I was so angry when I left this bar yesterday. 343 00:13:45,057 --> 00:13:47,059 Today, I'm calming down 344 00:13:47,059 --> 00:13:48,961 and I'm gonna walk in with an open attitude 345 00:13:48,961 --> 00:13:52,831 and hope they clean the place to make it presentable. 346 00:13:52,831 --> 00:13:55,000 I don't know where to go to take it forward. 347 00:13:55,000 --> 00:13:56,168 Yeah. 348 00:13:56,168 --> 00:13:58,837 Carlos has a lot of money invested in this place. 349 00:13:58,837 --> 00:14:01,140 Today, he's gonna learn what happened last night 350 00:14:01,140 --> 00:14:02,741 'cause he wasn't here 351 00:14:02,741 --> 00:14:04,944 and I hope I get some support from him. 352 00:14:04,944 --> 00:14:06,312 This is his business. 353 00:14:06,312 --> 00:14:08,147 He has to help me make it better 354 00:14:08,147 --> 00:14:09,615 or I can't succeed. 355 00:14:09,615 --> 00:14:10,716 Hello. 356 00:14:10,716 --> 00:14:12,384 -Hello. -Hi. 357 00:14:12,384 --> 00:14:14,286 Carlos. How you doing? I'm Jon. 358 00:14:14,286 --> 00:14:15,654 -Nice to meet you. -Nice to meet you too. 359 00:14:15,654 --> 00:14:17,289 Come one, everybody. Let's all talk here. 360 00:14:17,289 --> 00:14:21,327 [dramatic music] 361 00:14:23,896 --> 00:14:25,164 Auburn guy, huh? 362 00:14:25,164 --> 00:14:26,198 Yeah. 363 00:14:26,198 --> 00:14:28,267 You play ball there, huh? 364 00:14:28,267 --> 00:14:30,836 So you always wanted to own your own bar? 365 00:14:30,836 --> 00:14:31,737 Yes. 366 00:14:31,737 --> 00:14:33,305 So, as I understand, that you went out, 367 00:14:33,305 --> 00:14:35,307 found an investor, and bought this place. 368 00:14:35,307 --> 00:14:37,209 So how much money do you and the investor 369 00:14:37,209 --> 00:14:38,811 have invested in this place, about? 370 00:14:38,811 --> 00:14:39,945 [sighs] 371 00:14:39,945 --> 00:14:42,648 Probably right at $150,000. 372 00:14:42,648 --> 00:14:44,216 Hundred and fifty grand? That's a lot of money, isn't it? 373 00:14:44,216 --> 00:14:45,818 Yes. 374 00:14:45,818 --> 00:14:47,219 -Are you--are you losing money? -Yeah. 375 00:14:47,219 --> 00:14:49,421 So could you lose $3,000 in a month? 376 00:14:49,421 --> 00:14:51,090 -Yes. -$4,000? 377 00:14:51,090 --> 00:14:53,792 -Possibly. -How much more can you go? 378 00:14:53,792 --> 00:14:55,728 I can't go long. 379 00:14:55,728 --> 00:14:57,830 You've put everything you have into this? 380 00:14:57,830 --> 00:14:59,431 Yes. 381 00:14:59,431 --> 00:15:01,166 -What's your name? -Ashton. 382 00:15:01,166 --> 00:15:02,434 How long you been here, Ashton? 383 00:15:02,434 --> 00:15:04,436 -Five years. -Five years? 384 00:15:04,436 --> 00:15:07,006 -And is Candy your mom? -Yes, sir. 385 00:15:07,006 --> 00:15:08,307 So that's the connection. 386 00:15:08,307 --> 00:15:09,875 -What's your name? -Crystal. 387 00:15:09,875 --> 00:15:10,876 How long you been here, Crystal? 388 00:15:10,876 --> 00:15:11,777 -One year. -One year? 389 00:15:11,777 --> 00:15:13,412 And you stand bar? Is that what you do? 390 00:15:13,412 --> 00:15:14,413 -Yes. -Okay. 391 00:15:14,413 --> 00:15:15,848 -Hi. What's your name? -Hello. 392 00:15:15,848 --> 00:15:16,749 Sisalynn. 393 00:15:16,749 --> 00:15:17,616 And how long you been here, Sisalynn? 394 00:15:17,616 --> 00:15:20,052 -A year on October. -A year as well? 395 00:15:20,052 --> 00:15:21,820 And how long you been here? 396 00:15:21,820 --> 00:15:24,690 Since March. So March, I'll be a year. 397 00:15:24,690 --> 00:15:26,225 -What's your name? -Tammie. 398 00:15:26,225 --> 00:15:27,326 -Tammie? -Yes, sir. 399 00:15:27,326 --> 00:15:28,427 Okay. 400 00:15:28,427 --> 00:15:31,964 So when was the last time you saw Carlos, Crystal? 401 00:15:31,964 --> 00:15:34,900 I don't remember the last time. 402 00:15:34,900 --> 00:15:37,903 So I walked in here last night 403 00:15:37,903 --> 00:15:41,106 to the worst run operation I have ever seen in my life. 404 00:15:41,106 --> 00:15:44,710 Carlos, it was incredible. 405 00:15:44,710 --> 00:15:46,812 I had cheese with mold on it in the kitchen. 406 00:15:46,812 --> 00:15:47,913 You can kill somebody. 407 00:15:47,913 --> 00:15:51,383 I had cockroaches walking in food product, flour. 408 00:15:51,383 --> 00:15:53,385 I had products undated. 409 00:15:53,385 --> 00:15:56,155 I opened a cabinet. It's filled with rat droppings. 410 00:15:56,155 --> 00:15:59,291 And I have never walked in a bar with a staff 411 00:15:59,291 --> 00:16:02,161 that cared less than this one. 412 00:16:02,161 --> 00:16:06,331 Carlos, I've never seen anything like it in my life. 413 00:16:06,331 --> 00:16:08,467 If you were here and saw that, 414 00:16:08,467 --> 00:16:11,003 the veins would have come out of your neck. 415 00:16:11,003 --> 00:16:15,007 It is so disrespectful to do it to that level. 416 00:16:15,007 --> 00:16:18,777 I'm gonna be honest, it's just the same thing as saying, 417 00:16:18,777 --> 00:16:21,980 "[bleep] Carlos, [bleep] Carlos' money. 418 00:16:21,980 --> 00:16:24,683 We don't need to clean. We don't need to do anything." 419 00:16:26,919 --> 00:16:29,254 That's what I walked into last night. 420 00:16:29,254 --> 00:16:31,223 This was a shithole. 421 00:16:31,223 --> 00:16:36,462 I didn't really know my bar was in that bad of a shape. 422 00:16:36,462 --> 00:16:38,230 How does it get this bad? 423 00:16:38,230 --> 00:16:42,167 Well, she has hired people. 424 00:16:42,167 --> 00:16:46,338 They're coming in for a day, don't show back up. 425 00:16:46,338 --> 00:16:48,173 Coming here for half a day. 426 00:16:48,173 --> 00:16:49,975 Some just don't show up at all. 427 00:16:49,975 --> 00:16:51,310 Who the hell wants to work for her? 428 00:16:51,310 --> 00:16:52,411 She doesn't know a thing. 429 00:16:52,411 --> 00:16:54,079 She can't train them to make a drink. 430 00:16:54,079 --> 00:16:55,781 She can't train them to make a food item. 431 00:16:55,781 --> 00:16:57,549 There's no growth if you work here. 432 00:16:57,549 --> 00:16:59,351 Have you guys grown? Have you learned anything? 433 00:16:59,351 --> 00:17:01,053 Can you make something you didn't before? 434 00:17:01,053 --> 00:17:02,888 Are you better at what you do? 435 00:17:02,888 --> 00:17:05,958 Is there any reason at all to work here? 436 00:17:05,958 --> 00:17:08,327 So you've got a major issue here. 437 00:17:08,327 --> 00:17:11,296 You have a manager who either doesn't care 438 00:17:11,296 --> 00:17:14,867 or doesn't have the inclination to do anything about it. 439 00:17:14,867 --> 00:17:18,036 So you gotta deal with why she's acting this way. 440 00:17:18,036 --> 00:17:21,473 'Cause when I look in your eyes, you know better, Candy. 441 00:17:21,473 --> 00:17:23,509 So do you have no motivation? 442 00:17:23,509 --> 00:17:25,043 Has he let you down? 443 00:17:25,043 --> 00:17:27,446 Tell me what caused what I saw last night. 444 00:17:27,446 --> 00:17:30,282 I honestly don't. [sighs] 445 00:17:30,282 --> 00:17:32,417 It's not that I don't care about this place 446 00:17:32,417 --> 00:17:34,887 but, I mean, I just--I need the help. 447 00:17:34,887 --> 00:17:36,922 I need the guidance. And I'm not getting it. 448 00:17:36,922 --> 00:17:38,390 Maybe I'm not the right person for it. 449 00:17:39,424 --> 00:17:41,160 I'm trying what I can 450 00:17:41,160 --> 00:17:43,462 and, obviously, I failed everybody doing it. 451 00:17:44,997 --> 00:17:47,232 I'm throwing my arms up. I don't know what to do. 452 00:17:47,232 --> 00:17:48,233 [dramatic music] 453 00:17:52,288 --> 00:17:54,523 [upbeat music] 454 00:17:54,523 --> 00:17:57,960 Somehow, we have to get capable management in this building, 455 00:17:57,960 --> 00:18:00,396 which means I gotta work with you like crazy 456 00:18:00,396 --> 00:18:02,898 the next few days to get you confident 457 00:18:02,898 --> 00:18:05,301 or we gotta get somebody to work with Candy 458 00:18:05,301 --> 00:18:07,136 on an ongoing basis to grow, 459 00:18:07,136 --> 00:18:08,471 because when I look in her face 460 00:18:08,471 --> 00:18:09,839 and I see the tears in her eyes, 461 00:18:09,839 --> 00:18:12,141 it's obvious to me you care. 462 00:18:12,141 --> 00:18:13,576 You're not here to be a slouch, are you? 463 00:18:13,576 --> 00:18:14,910 Uh-uh. 464 00:18:14,910 --> 00:18:17,046 You strike me as a proud person. 465 00:18:17,046 --> 00:18:19,849 So would you like to be proud when you came here? 466 00:18:19,849 --> 00:18:21,417 Absolutely. 467 00:18:21,417 --> 00:18:24,019 How, how often are you here, buddy? 468 00:18:24,019 --> 00:18:29,058 Uh, at the most, maybe twice, 469 00:18:29,058 --> 00:18:30,926 twice a week. 470 00:18:30,926 --> 00:18:33,195 If you don't put time into this and fix this, 471 00:18:33,195 --> 00:18:34,497 I would tell you to close it. 472 00:18:36,265 --> 00:18:39,235 Uh, I'm willing to learn and keep this place going. 473 00:18:39,235 --> 00:18:41,070 -Is that what you wanna do? -Yes. 474 00:18:41,070 --> 00:18:42,938 Okay. Candy, what do you think? 475 00:18:42,938 --> 00:18:46,208 I feel like I've let everybody down. 476 00:18:46,208 --> 00:18:48,511 Here's your chance to fix all that, isn't it? 477 00:18:48,511 --> 00:18:50,312 Waiting to come through for all of them. 478 00:18:51,547 --> 00:18:53,048 Okay. Let me get my experts in here. 479 00:18:53,048 --> 00:18:55,017 We've got a lot of work to do. Come on in, guys. 480 00:18:57,019 --> 00:19:00,956 I want my place to be a whole lot better than what it is, 481 00:19:00,956 --> 00:19:03,626 if I want this to be my future. 482 00:19:03,626 --> 00:19:06,962 The way things look now, it is not a future. 483 00:19:06,962 --> 00:19:09,999 Vic understands how to give food personality. 484 00:19:09,999 --> 00:19:13,435 We need something that's ours, something we can get known for. 485 00:19:13,435 --> 00:19:15,237 Vic is gonna do that for us. 486 00:19:15,237 --> 00:19:16,972 And Nick Ortega is one of my favorite 487 00:19:16,972 --> 00:19:18,274 mixologists in the country. 488 00:19:18,274 --> 00:19:20,409 I've asked Nick to come help us put together 489 00:19:20,409 --> 00:19:22,144 a great cocktail program. 490 00:19:22,144 --> 00:19:23,479 So we got a lot of work to do, guys, okay? 491 00:19:23,479 --> 00:19:25,981 Okay. Let's go to work. 492 00:19:25,981 --> 00:19:28,551 [upbeat music] 493 00:19:30,452 --> 00:19:33,022 -How you guys doing? -Good. How about you? 494 00:19:33,022 --> 00:19:35,124 Look, I know last night was tough, 495 00:19:35,124 --> 00:19:37,226 and I know that a cocktail program 496 00:19:37,226 --> 00:19:40,229 isn't what is gonna keep your regulars here 497 00:19:40,229 --> 00:19:43,465 but that's how you capture new regulars, right? 498 00:19:43,465 --> 00:19:45,334 And we need new regulars. 499 00:19:45,334 --> 00:19:48,237 So we're gonna start with a Figurita. 500 00:19:48,237 --> 00:19:52,208 So it is gonna be a margarita with fig puree. 501 00:19:52,208 --> 00:19:54,343 I'm gonna start with a Collins glass 502 00:19:54,343 --> 00:20:00,249 that has a blueberry, sugar, sea-salted rim. 503 00:20:00,249 --> 00:20:02,051 So set that to the side. 504 00:20:02,051 --> 00:20:07,523 Three ounces of Figurita-margarita mix, 505 00:20:07,523 --> 00:20:10,492 half ounce triple sec, 506 00:20:10,492 --> 00:20:12,561 one-and-a-half ounce tequila, 507 00:20:16,131 --> 00:20:17,967 and shake vigorously. 508 00:20:22,204 --> 00:20:25,007 We are gonna pour over new ice 509 00:20:25,007 --> 00:20:28,377 and we are gonna garnish with a lime wheel. 510 00:20:28,377 --> 00:20:32,348 And this is your Figurita. 511 00:20:32,348 --> 00:20:33,949 Excited to try that one? 512 00:20:33,949 --> 00:20:35,551 It's not overwhelming. It's the right blend. 513 00:20:35,551 --> 00:20:39,021 So, Crystal, I think I'd like to get you back here 514 00:20:39,021 --> 00:20:40,589 and try making one of these drinks. 515 00:20:40,589 --> 00:20:42,725 We're gonna have you make the Figurita. 516 00:20:42,725 --> 00:20:44,026 -Okay. -The way you're gonna rim it 517 00:20:44,026 --> 00:20:45,628 is just where you're gonna put... 518 00:20:45,628 --> 00:20:46,629 -Down the side? -Yeah. Exactly. 519 00:20:46,629 --> 00:20:48,030 Okay. 520 00:20:48,030 --> 00:20:50,099 Training with Nick today was wonderful. 521 00:20:50,099 --> 00:20:52,067 These new cocktails, they're very eye-catching 522 00:20:52,067 --> 00:20:54,470 and something, something that, 523 00:20:54,470 --> 00:20:56,505 that our crowd never seen before. 524 00:20:56,505 --> 00:20:59,408 The one that stuck out the most was the Figurita. 525 00:20:59,408 --> 00:21:01,210 The flavor was great. 526 00:21:01,210 --> 00:21:03,145 I love tequila. 527 00:21:03,145 --> 00:21:05,481 It's something that I think is gonna be a great seller here. 528 00:21:05,481 --> 00:21:08,183 Very good. Come up a little bit. 529 00:21:08,183 --> 00:21:10,085 Show a little showmanship and kill it. 530 00:21:10,085 --> 00:21:12,054 Yeah! Nice. 531 00:21:12,054 --> 00:21:13,722 Thank you so much. Give her a round of applause. 532 00:21:13,722 --> 00:21:15,624 -[cheers and applause] -She's working her butt off. 533 00:21:15,624 --> 00:21:18,294 All right. Kitchen's looking good. 534 00:21:18,294 --> 00:21:20,229 So, Candy, how are you feeling today? 535 00:21:20,229 --> 00:21:22,031 Better than what I was last night 536 00:21:22,031 --> 00:21:25,100 and I'm excited to see all these new stuff coming in. 537 00:21:25,100 --> 00:21:27,469 Let's get into food, 'cause Jon wants local food. 538 00:21:27,469 --> 00:21:28,537 He wants something that people 539 00:21:28,537 --> 00:21:30,339 will automatically love down here. 540 00:21:30,339 --> 00:21:32,608 We're gonna do a Southern hot chicken sandwich. 541 00:21:32,608 --> 00:21:35,544 Something a little different that your neighbors don't have. 542 00:21:35,544 --> 00:21:37,046 All right. 543 00:21:37,046 --> 00:21:38,647 Going right in the fryer. 544 00:21:38,647 --> 00:21:40,416 While the chicken's going, I got you a nice, 545 00:21:40,416 --> 00:21:42,351 soft brioche bun. 546 00:21:43,619 --> 00:21:45,521 Now, I'm gonna drop some tots as well. 547 00:21:49,191 --> 00:21:51,160 So here's the great part here. 548 00:21:51,160 --> 00:21:53,128 We're gonna go Southern-style on the chicken. 549 00:21:53,128 --> 00:21:55,364 Now, a little bit of that pimiento spread, 550 00:21:55,364 --> 00:21:58,067 the dusted chicken, sweet bread and butter pickles. 551 00:21:58,067 --> 00:21:59,802 Top it with some purple slaw. 552 00:21:59,802 --> 00:22:02,604 Other bun on top. 553 00:22:02,604 --> 00:22:06,608 We have the Southern hot chicken sandwich. 554 00:22:09,244 --> 00:22:10,679 What do you think? 555 00:22:10,679 --> 00:22:12,081 Awesome. 556 00:22:12,081 --> 00:22:13,482 I give it a thumbs up. 557 00:22:13,482 --> 00:22:14,750 All right. Yes, ma'am. 558 00:22:14,750 --> 00:22:16,685 I learned a lot today. 559 00:22:16,685 --> 00:22:19,688 I wish I had been taught better to start with. 560 00:22:19,688 --> 00:22:22,791 And, and I'm gonna do better now because it's gave me 561 00:22:22,791 --> 00:22:25,561 a motivation that I'm ready for a new Tammie, 562 00:22:25,561 --> 00:22:29,264 I'm ready for tonight. Let's get this thing started. 563 00:22:29,264 --> 00:22:30,733 We got stress test coming up. 564 00:22:30,733 --> 00:22:34,236 Major focus, okay? Let's get this done. 565 00:22:34,236 --> 00:22:36,805 [dramatic music] 566 00:22:36,805 --> 00:22:39,608 Come on over. Let's all talk for a minute. 567 00:22:39,608 --> 00:22:41,076 So, tonight, I want you to play owner. 568 00:22:42,478 --> 00:22:44,713 And I wanna see her run this place tonight. 569 00:22:44,713 --> 00:22:47,149 Ticket times in the kitchen 570 00:22:47,149 --> 00:22:48,784 should be about 10 to 12 minutes, Tammie. 571 00:22:48,784 --> 00:22:50,786 -Does that sound reasonable? -Yes, sir. 572 00:22:50,786 --> 00:22:53,522 If you fall in the weeds, call out to Carlos, 573 00:22:53,522 --> 00:22:55,457 he's here tonight, and he'll help you. 574 00:22:55,457 --> 00:22:56,592 -Absolutely. -All right. 575 00:22:56,592 --> 00:22:57,626 -Makes sense, Carlos? -Yeah. 576 00:22:57,626 --> 00:22:59,461 Now, we only have three drinks tonight, right? 577 00:22:59,461 --> 00:23:00,796 -Yes. -We're not trying to bury 578 00:23:00,796 --> 00:23:02,631 you guys with 20 drinks, right? 579 00:23:02,631 --> 00:23:05,267 So just focus on those three drinks, okay? 580 00:23:05,267 --> 00:23:07,236 -Okay, guys. -All right, girls. 581 00:23:07,236 --> 00:23:08,871 I feel like I have a lot to prove 582 00:23:08,871 --> 00:23:11,407 and I just hope that I don't fail again 583 00:23:11,407 --> 00:23:14,743 for the girls and for Jon and everybody else. 584 00:23:14,743 --> 00:23:17,212 -Team on three. -One, two, three. 585 00:23:17,212 --> 00:23:19,515 -all: Team! -Okay. All right. 586 00:23:23,118 --> 00:23:24,686 Come on in, everybody. 587 00:23:24,686 --> 00:23:25,854 Come on. Come on. Come on. 588 00:23:25,854 --> 00:23:27,489 Hey, how are you? 589 00:23:27,489 --> 00:23:29,425 How are you, guys? 590 00:23:29,425 --> 00:23:30,826 Just that menu only tonight, guys. 591 00:23:30,826 --> 00:23:32,861 So with our Hickory Sour Shot, 592 00:23:32,861 --> 00:23:33,762 a beer comes with it. 593 00:23:33,762 --> 00:23:36,765 The Hickory Sour and The Big Dog? Okay. 594 00:23:36,765 --> 00:23:41,336 Can I do the Figurita and the Charlotte cheesesteak? 595 00:23:41,336 --> 00:23:42,638 And then what would you like to eat? 596 00:23:42,638 --> 00:23:44,139 The Charlotte cheesesteak. 597 00:23:44,139 --> 00:23:45,407 The cheesesteak? Okay. 598 00:23:46,442 --> 00:23:47,776 There you go, guys. 599 00:23:47,776 --> 00:23:49,344 And what can I get for y'all to eat? 600 00:23:49,344 --> 00:23:50,546 Let's do the cheesesteak. 601 00:23:51,880 --> 00:23:53,615 I grab my ticket. 602 00:23:53,615 --> 00:23:55,217 We'll put your [indistinct] here. 603 00:23:55,217 --> 00:23:57,252 So it's say I've got sixteen wings. 604 00:23:57,252 --> 00:23:58,587 I messed up last night. 605 00:23:58,587 --> 00:23:59,655 I'm not doing that again tonight. 606 00:23:59,655 --> 00:24:01,723 -Okay, Tammie. -All right. 607 00:24:01,723 --> 00:24:04,426 -Tammie, you good? -Yes, ma'am. 608 00:24:04,426 --> 00:24:05,494 Okay. 609 00:24:07,463 --> 00:24:09,331 Come on, guys. Move faster. 610 00:24:09,331 --> 00:24:10,532 -Let's try that again. -Okay. 611 00:24:10,532 --> 00:24:12,201 That one down. 612 00:24:12,201 --> 00:24:14,369 Sorry. That's one down, Jon. 613 00:24:14,369 --> 00:24:15,737 You can see the color is wrong, right? 614 00:24:15,737 --> 00:24:16,939 -Yeah. Yeah. -It's too dark. 615 00:24:16,939 --> 00:24:18,607 I need two Big Dogs, two Figs. 616 00:24:18,607 --> 00:24:21,310 -One Fig with no salt. -Two Big Dogs? Okay. 617 00:24:21,310 --> 00:24:22,644 Candy already is stepping up. 618 00:24:22,644 --> 00:24:24,379 She's out taking orders at tables. 619 00:24:24,379 --> 00:24:26,515 She's helping in the bar. She's really trying. 620 00:24:26,515 --> 00:24:29,218 And you can see there's an energy in her eyes. 621 00:24:29,218 --> 00:24:31,286 Go drop that napkin over there. 622 00:24:31,286 --> 00:24:33,489 Let's see now if production can keep up 623 00:24:33,489 --> 00:24:35,657 and if they can get these guests served. 624 00:24:36,892 --> 00:24:38,193 -Okay, Tammie. -All right. Talk to me. 625 00:24:38,193 --> 00:24:39,261 -How we doing? -Everything coming in 626 00:24:39,261 --> 00:24:41,864 at the same time but Tammie's got everything cooking. 627 00:24:41,864 --> 00:24:43,632 How many tickets we got? 628 00:24:43,632 --> 00:24:44,867 -We've got three. -I don't see them up there. 629 00:24:44,867 --> 00:24:46,001 No, 'cause they're down here. 630 00:24:46,001 --> 00:24:48,537 Okay. Tammie, always put your tickets up on the racks 631 00:24:48,537 --> 00:24:50,372 -so you stay organized, okay? -Yes, sir. 632 00:24:52,941 --> 00:24:55,377 You've got enough in here to make almost another one. 633 00:24:55,377 --> 00:24:56,512 So, unfortunately, you're gonna have to wait 634 00:24:56,512 --> 00:24:57,546 a little bit longer, friend. 635 00:24:57,546 --> 00:24:58,847 Oh, I'm so sorry. 636 00:24:58,847 --> 00:25:00,249 That's another one down. 637 00:25:00,249 --> 00:25:01,416 So you guys got off easy 638 00:25:01,416 --> 00:25:02,818 'cause you got the shots and the beer, right? 639 00:25:02,818 --> 00:25:04,553 You breezed right through this. 640 00:25:05,754 --> 00:25:07,456 Not so much, right? 641 00:25:07,456 --> 00:25:09,424 And it was two feet away, that drink, was it? 642 00:25:09,424 --> 00:25:10,826 It was almost in your hand. 643 00:25:10,826 --> 00:25:12,461 That's right. I could reach for it. 644 00:25:12,461 --> 00:25:14,730 And then he dumped it down the drain. 645 00:25:14,730 --> 00:25:16,431 Here's the hot wings with the-- 646 00:25:16,431 --> 00:25:17,633 -Looking gorgeous. ---with the cheesesteak. 647 00:25:17,633 --> 00:25:19,501 Oops. Sorry. Sorry, boss. Okay. 648 00:25:19,501 --> 00:25:20,802 I have a ranch. 649 00:25:23,372 --> 00:25:25,641 I got a chicken sandwich right here. 650 00:25:25,641 --> 00:25:27,543 There you go. Bar one, okay? 651 00:25:27,543 --> 00:25:30,445 Mom, where did those three Figs go that I got for you? 652 00:25:30,445 --> 00:25:31,747 They're--all tickets are lined up right there. 653 00:25:31,747 --> 00:25:33,582 They got numbers on the tickets. 654 00:25:33,582 --> 00:25:35,551 We need a cheesesteak with these hot wings. 655 00:25:35,551 --> 00:25:38,253 Do we got cheesesteak coming with the hot wings? 656 00:25:38,253 --> 00:25:39,788 Do you know where these go, Ashton? 657 00:25:39,788 --> 00:25:41,323 These--I'm reading right now. 658 00:25:41,323 --> 00:25:42,658 Figs. 659 00:25:42,658 --> 00:25:43,792 She doesn't have a table number on there. 660 00:25:43,792 --> 00:25:46,528 Candy, you might need to help in front for a minute 661 00:25:46,528 --> 00:25:47,629 -when you have a second. -Okay. 662 00:25:47,629 --> 00:25:48,530 Okay. I'll be right there. 663 00:25:48,530 --> 00:25:49,731 They don't know where these drinks go. 664 00:25:49,731 --> 00:25:51,400 Okay. This is table six. 665 00:25:51,400 --> 00:25:52,834 All right. I'll take this. 666 00:25:52,834 --> 00:25:53,969 That's two of the drinks. They got three more coming. 667 00:25:53,969 --> 00:25:55,304 Okay. 668 00:25:55,304 --> 00:25:56,672 There you go. So two of them. 669 00:25:56,672 --> 00:25:58,407 -What are those? -These are the Big Dog. 670 00:25:59,908 --> 00:26:01,043 Oh, man. 671 00:26:01,043 --> 00:26:02,611 How do I fix this? 672 00:26:02,611 --> 00:26:04,046 -You don't. -So--okay. You don't. 673 00:26:04,046 --> 00:26:06,448 You gotta start over. 674 00:26:06,448 --> 00:26:09,484 Guys, every table out there has half the drinks. 675 00:26:09,484 --> 00:26:11,453 If there's four people, they have two drinks. 676 00:26:11,453 --> 00:26:12,688 We can't do this this way. 677 00:26:12,688 --> 00:26:14,656 Everybody needs to be served. 678 00:26:14,656 --> 00:26:16,391 We need to do this by the ticket. 679 00:26:16,391 --> 00:26:17,726 What table did you say this went? 680 00:26:17,726 --> 00:26:18,927 -Five. -Got you. 681 00:26:18,927 --> 00:26:20,429 Hi. How are y'all doing? 682 00:26:20,429 --> 00:26:21,897 -Good. -Okay, the Hickory shot. 683 00:26:21,897 --> 00:26:23,065 -Wrong table, baby. -Wrong table, girl. 684 00:26:23,065 --> 00:26:24,399 Oh, really? Are you serious? 685 00:26:24,399 --> 00:26:26,001 It's not me. It's her. 686 00:26:26,001 --> 00:26:27,869 -Sis, um... -What? 687 00:26:27,869 --> 00:26:29,805 It wasn't five. 688 00:26:29,805 --> 00:26:30,872 What do you mean? 689 00:26:31,940 --> 00:26:32,941 Sorry. 690 00:26:32,941 --> 00:26:34,876 Two goes to five. 691 00:26:34,876 --> 00:26:36,845 They said it's not theirs. 692 00:26:40,049 --> 00:26:41,850 -Sis, um... -What? 693 00:26:41,850 --> 00:26:43,385 It wasn't five. 694 00:26:43,385 --> 00:26:44,586 Two goes to five. 695 00:26:44,586 --> 00:26:46,956 We're gonna take--we got to-- they said it's not theirs. 696 00:26:46,956 --> 00:26:47,957 Which table did you take it to? 697 00:26:47,957 --> 00:26:49,358 Table five. 698 00:26:49,358 --> 00:26:50,793 Did you take one to table four? 699 00:26:52,494 --> 00:26:54,763 Hold on. Let me go over here and ask. 700 00:26:56,598 --> 00:26:58,033 Hey, Hickory shot? 701 00:26:58,033 --> 00:26:59,368 -Yeah. -Hell yeah. 702 00:26:59,368 --> 00:27:00,436 Yay! 703 00:27:00,436 --> 00:27:02,304 -You see that empty glass? -Yes. 704 00:27:02,304 --> 00:27:05,007 We should be on to second and third drinks by now. 705 00:27:05,007 --> 00:27:06,875 We're still struggling for first drinks, 706 00:27:06,875 --> 00:27:08,944 so we got to be faster than this, guys. 707 00:27:10,846 --> 00:27:12,548 These mild wings, Tammie, as soon as you get those, 708 00:27:12,548 --> 00:27:13,749 I can take those out. 709 00:27:13,749 --> 00:27:15,684 Here's our problem right here. 710 00:27:15,684 --> 00:27:18,620 Going from raw, 15-minute wing, slowing everything down. 711 00:27:18,620 --> 00:27:20,489 So it's your wings that are actually slowing down 712 00:27:20,489 --> 00:27:21,824 some of these other orders, 713 00:27:21,824 --> 00:27:23,525 'cause they take so long to cook. 714 00:27:23,525 --> 00:27:24,693 Who doesn't have food? 715 00:27:27,730 --> 00:27:29,698 Not one table has food. 716 00:27:29,698 --> 00:27:32,868 Only the bar has five plates of food, 40 minutes into this. 717 00:27:32,868 --> 00:27:34,470 I'm gonna put them out of their misery. 718 00:27:34,470 --> 00:27:36,338 We're never gonna dig out. 719 00:27:38,040 --> 00:27:40,909 Okay, Candy, I've seen what I wanna see. 720 00:27:40,909 --> 00:27:42,544 You were unbelievable tonight. 721 00:27:42,544 --> 00:27:45,080 I mean, I could not have asked more out of you tonight. 722 00:27:45,080 --> 00:27:46,682 So I want you to feel terrific. 723 00:27:46,682 --> 00:27:47,983 Your team needs some more training. 724 00:27:47,983 --> 00:27:48,917 Absolutely. Yeah. 725 00:27:48,917 --> 00:27:49,752 So let's go out, apologize to everybody. 726 00:27:49,752 --> 00:27:51,520 Tell them we're gonna close down. 727 00:27:51,520 --> 00:27:52,755 Invite them back in two days-- 728 00:27:52,755 --> 00:27:53,589 Two days? 729 00:27:53,589 --> 00:27:54,957 --so they could see us in our best. 730 00:27:54,957 --> 00:27:55,958 Okay. Okay? 731 00:27:55,958 --> 00:27:56,959 -All right. -Let's do it. 732 00:27:56,959 --> 00:27:57,760 All right, guys. 733 00:27:57,760 --> 00:27:59,361 We're not to where we need to be. 734 00:27:59,361 --> 00:28:00,462 I'm sorry. 735 00:28:00,462 --> 00:28:01,330 I really do apologize 736 00:28:01,330 --> 00:28:03,365 but we've gotta shut it down tonight. 737 00:28:03,365 --> 00:28:04,833 I want you guys to come back in two days. 738 00:28:04,833 --> 00:28:06,468 I promise you it would be a lot better. 739 00:28:08,037 --> 00:28:10,406 [upbeat music] 740 00:28:10,406 --> 00:28:12,141 Come on in, guys. 741 00:28:12,141 --> 00:28:14,109 I got us out here with the construction 742 00:28:14,109 --> 00:28:15,044 because they're still cleaning up in there 743 00:28:15,044 --> 00:28:17,046 and I wanted to talk as soon as we could. 744 00:28:17,046 --> 00:28:20,049 So here's what's interesting about this market, guys. 745 00:28:20,049 --> 00:28:23,952 Median household income here is about $35,000 a year. 746 00:28:23,952 --> 00:28:26,889 That's 50% of the national average. 747 00:28:26,889 --> 00:28:30,025 So we do have limited disposable income in this market. 748 00:28:30,025 --> 00:28:32,628 But it's a really interesting market. 749 00:28:32,628 --> 00:28:34,830 It's in Hickory and it's a historic market. 750 00:28:34,830 --> 00:28:39,401 And they call it the gateway to northern North Carolina. 751 00:28:39,401 --> 00:28:41,937 So it's sort of a famous kind of a place 752 00:28:41,937 --> 00:28:43,172 and has sort of the unique history to it. 753 00:28:43,172 --> 00:28:45,774 And then look at the amount of competitive bars we've got. 754 00:28:45,774 --> 00:28:47,042 We're right here. 755 00:28:47,042 --> 00:28:50,646 Even right near us, one, two, three, four, five, six, seven. 756 00:28:50,646 --> 00:28:52,848 So it's incredibly competitive 757 00:28:52,848 --> 00:28:55,184 and everybody's fighting for the limited dollars. 758 00:28:55,184 --> 00:28:58,454 So, Nick, we need a cocktail program that has value. 759 00:28:58,454 --> 00:29:00,589 We can't go into super premium brands. 760 00:29:00,589 --> 00:29:02,491 We can't get into really expensive mixes. 761 00:29:02,491 --> 00:29:04,560 We gotta figure out how to cost-effectively 762 00:29:04,560 --> 00:29:07,963 create perceived quality. 763 00:29:07,963 --> 00:29:09,932 So I gotta really leverage your genius to make this happen. 764 00:29:09,932 --> 00:29:10,899 We can elevate. 765 00:29:10,899 --> 00:29:13,202 I'm with you guys. So that's the approach. 766 00:29:13,202 --> 00:29:14,503 Value and simplicity. 767 00:29:14,503 --> 00:29:16,171 If we pull that off 768 00:29:16,171 --> 00:29:18,107 and if I can figure out some way 769 00:29:18,107 --> 00:29:20,509 to connect the concept to the history, 770 00:29:20,509 --> 00:29:21,410 we can do this. 771 00:29:21,410 --> 00:29:22,744 -I know we could. -Looking forward to it. 772 00:29:27,983 --> 00:29:29,852 Good morning, team. 773 00:29:29,852 --> 00:29:31,120 Good morning. 774 00:29:31,120 --> 00:29:32,654 How we feeling today after the stress test? 775 00:29:32,654 --> 00:29:33,856 Candy, tell me. 776 00:29:33,856 --> 00:29:36,125 I found out what we need to do 777 00:29:36,125 --> 00:29:37,893 and where we need to fix some things. 778 00:29:37,893 --> 00:29:40,229 Last night, I went in a little pessimistic, 779 00:29:40,229 --> 00:29:43,499 but I saw some glimmers of hope along the way. 780 00:29:43,499 --> 00:29:44,833 There's some key things 781 00:29:44,833 --> 00:29:45,934 that I really want the staff to work on today, 782 00:29:45,934 --> 00:29:47,803 getting those 101 steps 783 00:29:47,803 --> 00:29:51,173 can really help them be successful for the relaunch. 784 00:29:51,173 --> 00:29:53,041 We really just need to get cohesive. 785 00:29:53,041 --> 00:29:55,110 That being said, let's jump into these drinks today. 786 00:29:55,110 --> 00:29:57,579 We are gonna do a riff on a Manhattan, 787 00:29:57,579 --> 00:29:59,181 which is a bourbon-based drink. 788 00:29:59,181 --> 00:30:01,884 We're gonna start with three-quarters of an ounce 789 00:30:01,884 --> 00:30:03,785 of apple simple syrup, 790 00:30:05,220 --> 00:30:07,956 three dashes of orange bitters, 791 00:30:07,956 --> 00:30:09,158 two ounces of bourbon, 792 00:30:13,829 --> 00:30:15,097 and stir. 793 00:30:18,267 --> 00:30:21,136 This will be served in a martini glass... 794 00:30:25,073 --> 00:30:30,112 and garnished with a dehydrated apple chip. 795 00:30:30,112 --> 00:30:33,849 This, ladies and gentlemen, is your Carolina Manhattan. 796 00:30:35,050 --> 00:30:38,287 Now, remember, it's a sipping cocktail 797 00:30:38,287 --> 00:30:40,656 so it's not gonna be overly sweet. 798 00:30:40,656 --> 00:30:41,857 Candy, what are your thoughts? 799 00:30:41,857 --> 00:30:43,625 Well, the bourbon hits first. 800 00:30:43,625 --> 00:30:45,027 Oh, but, actually, it tastes really good. 801 00:30:47,129 --> 00:30:49,932 [upbeat music] 802 00:30:53,569 --> 00:30:57,039 Today, I need to talk to Carlos about supporting Candy 803 00:30:57,039 --> 00:30:58,874 and Candy about continuing her growth 804 00:30:58,874 --> 00:31:01,076 so she can really take care of this business. 805 00:31:01,076 --> 00:31:02,211 Rough couple of days, huh? 806 00:31:02,211 --> 00:31:03,712 Yes. 807 00:31:03,712 --> 00:31:06,615 You impressed the heck out of me the other night. 808 00:31:06,615 --> 00:31:07,583 Thank you. 809 00:31:07,583 --> 00:31:09,618 I've gotta tell you, she was unbelievable. 810 00:31:09,618 --> 00:31:11,887 So what'd you learn this week? 811 00:31:11,887 --> 00:31:14,823 I learned that I have to be here more. 812 00:31:14,823 --> 00:31:19,061 I have to give her more support than I've been giving her. 813 00:31:19,061 --> 00:31:20,195 I threw her into the fire. 814 00:31:20,195 --> 00:31:22,297 How are you feeling hearing him say that? 815 00:31:22,297 --> 00:31:24,333 [chuckles] Relief, I guess. 816 00:31:24,333 --> 00:31:26,101 Yeah. Are you feeling confident? 817 00:31:26,101 --> 00:31:29,137 A lot more confident than the start of it, yes. 818 00:31:29,137 --> 00:31:30,672 So think about it, 819 00:31:30,672 --> 00:31:31,873 because you're working in a place 820 00:31:31,873 --> 00:31:32,975 you weren't so proud to be at-- 821 00:31:32,975 --> 00:31:34,943 -Uh-hmm. ---right? 822 00:31:34,943 --> 00:31:37,613 There wasn't a lot of feeling and--of energy and enthusiasm. 823 00:31:37,613 --> 00:31:39,815 Now, you're sitting here proud. 824 00:31:39,815 --> 00:31:40,882 Uh-hmm. 825 00:31:40,882 --> 00:31:42,684 You got a bar you can be proud of. 826 00:31:42,684 --> 00:31:43,785 Uh-hmm. Yeah. 827 00:31:43,785 --> 00:31:45,287 Owner you can be proud of. 828 00:31:45,287 --> 00:31:47,189 -Staff you can be proud of. -I'm ready to go and do it. 829 00:31:47,189 --> 00:31:48,624 And you're looking forward to it, aren't you? 830 00:31:48,624 --> 00:31:49,925 -Uh-hmm. -You got this. 831 00:31:49,925 --> 00:31:50,959 Yeah? 832 00:31:50,959 --> 00:31:52,327 Thank you. 833 00:31:52,327 --> 00:31:53,662 Carlos, was this what you expected? 834 00:31:54,997 --> 00:31:56,798 It's more than what I expected. 835 00:31:56,798 --> 00:31:59,167 And, Candy, I-- I didn't train you properly, 836 00:31:59,167 --> 00:32:03,171 so I'm taking the blame for everything. 837 00:32:03,171 --> 00:32:04,906 I didn't tell you what I wanted 838 00:32:04,906 --> 00:32:06,208 and showed you what I wanted, 839 00:32:06,208 --> 00:32:10,212 so you didn't know what to show everyone else. 840 00:32:10,212 --> 00:32:14,249 So I'm--I'm--I'm here-- I'm here now 841 00:32:14,249 --> 00:32:16,118 to take some of this heat off of you. 842 00:32:16,118 --> 00:32:18,820 You know, at the end of the day, it's not about the bar. 843 00:32:18,820 --> 00:32:20,722 It's about you. 844 00:32:20,722 --> 00:32:22,958 It's about the bar giving you a better life. 845 00:32:22,958 --> 00:32:26,194 Money to take care and do things for your son. 846 00:32:26,194 --> 00:32:28,297 Money in your pocket, pride. 847 00:32:28,297 --> 00:32:30,966 That's the best part of this business. 848 00:32:30,966 --> 00:32:32,768 You're one of the greatest turnarounds 849 00:32:32,768 --> 00:32:35,771 I've ever seen in all the episodes I've done. 850 00:32:35,771 --> 00:32:37,306 So I am really impressed 851 00:32:37,306 --> 00:32:39,308 and I hope you're proud of yourself. 852 00:32:39,308 --> 00:32:41,176 -You deserve this. -Thank you. 853 00:32:41,176 --> 00:32:42,244 Yeah. 854 00:32:42,244 --> 00:32:44,279 -You good, buddy? -Yeah, I'm good. 855 00:32:44,279 --> 00:32:45,347 All righty. Let me get back to work, okay? 856 00:32:45,347 --> 00:32:46,448 -Okay. -Okay. 857 00:32:46,448 --> 00:32:47,516 -I'll see you guys tonight. -All right. Thank you. 858 00:32:47,516 --> 00:32:50,986 Jon saying that he was impressed with me was awesome. 859 00:32:50,986 --> 00:32:53,855 And it helps me know that I can do it. 860 00:32:53,855 --> 00:32:57,292 It's a real confidence boost to me coming into relaunch. 861 00:32:57,292 --> 00:32:59,094 I've got people on my side now 862 00:32:59,094 --> 00:33:00,829 and it--and it does help with confidence. 863 00:33:00,829 --> 00:33:02,097 It helps with morale and everything. 864 00:33:02,097 --> 00:33:03,999 So I'm excited. 865 00:33:05,367 --> 00:33:08,003 [dramatic music] 866 00:33:19,081 --> 00:33:22,651 [cheers and applause] 867 00:33:26,188 --> 00:33:28,657 -Hey, everybody! -[cheering] 868 00:33:29,825 --> 00:33:32,060 When I heard your story, Auburn guy, 869 00:33:32,060 --> 00:33:33,962 I had to come out here and rescue you. 870 00:33:33,962 --> 00:33:36,932 Probably one of the best fathers I've ever met, 871 00:33:36,932 --> 00:33:39,835 who's dedicated his entire life to his son. 872 00:33:39,835 --> 00:33:41,837 First night was ugly, wasn't it, Candy? 873 00:33:41,837 --> 00:33:43,238 Absolutely. 874 00:33:43,238 --> 00:33:45,807 [chuckles] It was horrible. 875 00:33:45,807 --> 00:33:47,442 But you showed a lot of character. 876 00:33:47,442 --> 00:33:49,878 -You--are you proud of her? -Yes. 877 00:33:49,878 --> 00:33:51,880 Carlos, what do you think of the team? 878 00:33:51,880 --> 00:33:54,783 I'm proud of them and I hope we could keep the-- 879 00:33:54,783 --> 00:33:57,486 this good spirits up and keep a good job. 880 00:33:57,486 --> 00:33:59,121 Well, guys, there's only one thing left to do. 881 00:33:59,121 --> 00:34:00,789 -You ready to see it? -Yup. 882 00:34:00,789 --> 00:34:02,324 -Should I show it to them? -[cheering] 883 00:34:02,324 --> 00:34:04,793 All righty. Here we go, guys. 884 00:34:04,793 --> 00:34:08,463 One, two, three. 885 00:34:08,463 --> 00:34:09,998 [upbeat music] 886 00:34:09,998 --> 00:34:10,999 Oh! [laughs] 887 00:34:13,869 --> 00:34:18,373 You ready? One, two, three. 888 00:34:19,942 --> 00:34:21,276 Oh! 889 00:34:21,276 --> 00:34:22,911 Oh, yeah! [laughs] 890 00:34:22,911 --> 00:34:26,248 [cheers and applause] 891 00:34:26,248 --> 00:34:27,349 What do you think? 892 00:34:27,349 --> 00:34:28,917 I love it. It's great. 893 00:34:28,917 --> 00:34:30,852 There's some fun history in this town. 894 00:34:30,852 --> 00:34:35,424 I wanted the Gateway Bar to be a testimonial to Hickory. 895 00:34:35,424 --> 00:34:37,292 So when you go inside, you're gonna see 896 00:34:37,292 --> 00:34:39,995 that it connects to the history of the community. 897 00:34:39,995 --> 00:34:41,463 That's what we wanted. 898 00:34:41,463 --> 00:34:44,967 And, of course, a new sign. And look at that one. 899 00:34:44,967 --> 00:34:46,134 When you bought this place, 900 00:34:46,134 --> 00:34:48,103 you didn't have the money to change the sign, did you? 901 00:34:48,103 --> 00:34:48,937 Nope. 902 00:34:48,937 --> 00:34:49,871 You got a fresh beginning, Carlos. 903 00:34:49,871 --> 00:34:52,040 -Is this feeling good? -Yeah. It's great. 904 00:34:52,040 --> 00:34:53,742 All right, guys. You ready to see it? 905 00:34:53,742 --> 00:34:54,743 -Yeah. -All right. Go ahead. 906 00:34:54,743 --> 00:34:56,278 Oh, my God. Let's go. 907 00:34:56,278 --> 00:34:57,879 [upbeat music] 908 00:34:57,879 --> 00:34:59,014 You ready, Carlos. 909 00:34:59,014 --> 00:35:02,884 Oh, my gosh. Oh, wow! 910 00:35:02,884 --> 00:35:04,353 [upbeat music] 911 00:35:04,353 --> 00:35:06,922 Oh, my God. 912 00:35:06,922 --> 00:35:08,290 Oh, my God. Look at this! 913 00:35:08,290 --> 00:35:09,992 Look at these tables. 914 00:35:09,992 --> 00:35:11,493 Oh, my God. It looks fantastic. 915 00:35:11,493 --> 00:35:13,095 It's clean. 916 00:35:13,095 --> 00:35:15,731 The, the matching tables and chairs, 917 00:35:15,731 --> 00:35:16,565 just--the new barstools 918 00:35:16,565 --> 00:35:18,333 that people can sit at comfortably. 919 00:35:18,333 --> 00:35:19,468 It is so cool. Look at this. 920 00:35:19,468 --> 00:35:21,069 I love it. 921 00:35:21,069 --> 00:35:22,871 Wow. 922 00:35:22,871 --> 00:35:24,840 Man, this is nice. 923 00:35:24,840 --> 00:35:26,875 It, it has some character to it. 924 00:35:26,875 --> 00:35:29,077 I, I can't-- I can't be more pleased. 925 00:35:29,077 --> 00:35:31,079 Oh, actual menu. So look. 926 00:35:31,079 --> 00:35:33,181 Oh, wow! A menu! 927 00:35:33,181 --> 00:35:34,516 -[laughs] -We got a menu! 928 00:35:34,516 --> 00:35:36,184 The Gateway Pub & Grill compared to Corner Pocket 929 00:35:36,184 --> 00:35:37,486 is a lot better-looking. 930 00:35:37,486 --> 00:35:39,221 This is more homey, isn't it? 931 00:35:39,221 --> 00:35:40,288 -Yeah. -It's more cozy. 932 00:35:40,288 --> 00:35:41,890 It looks like a pub now. 933 00:35:41,890 --> 00:35:43,025 -You like? -Yeah. 934 00:35:43,025 --> 00:35:44,292 Absolutely. 935 00:35:44,292 --> 00:35:45,360 Look at this. 936 00:35:45,360 --> 00:35:46,962 These are called snugs. 937 00:35:46,962 --> 00:35:49,464 And they come from the history of pubs. 938 00:35:49,464 --> 00:35:51,366 So all different types of people 939 00:35:51,366 --> 00:35:53,368 could come and sit in their own snug. 940 00:35:53,368 --> 00:35:56,371 And then take a look. All new tables and chairs. 941 00:35:56,371 --> 00:35:57,973 But there's a lot I got to show you, 942 00:35:57,973 --> 00:36:00,776 so grab a seat at the bar, okay? 943 00:36:00,776 --> 00:36:02,778 Okay, guys. Let's start in the back. 944 00:36:02,778 --> 00:36:04,479 Now, you got a double station. 945 00:36:04,479 --> 00:36:07,482 So we have doubled up your production capacity here. 946 00:36:07,482 --> 00:36:09,885 Then I got you SkyTab units, 947 00:36:09,885 --> 00:36:12,554 so you don't have to come back here to put it in the POS. 948 00:36:12,554 --> 00:36:13,722 You can put it in right at the table. 949 00:36:13,722 --> 00:36:18,560 I got Bluezone to give you an air purification system. 950 00:36:18,560 --> 00:36:20,162 And also, for safety, 951 00:36:20,162 --> 00:36:23,532 I got you guys one of my favorite things, a PathSpot. 952 00:36:23,532 --> 00:36:26,234 After you wash your hands, you put them under here. 953 00:36:26,234 --> 00:36:28,970 And it either gives you a green light or a red light. 954 00:36:28,970 --> 00:36:32,207 And then I got A1 Pest Control to come in here, 955 00:36:32,207 --> 00:36:35,010 do a complete spray and service, 956 00:36:35,010 --> 00:36:37,045 and they're gonna come and do a monthly check for you. 957 00:36:37,045 --> 00:36:39,948 Then I got BarProducts.com to load you guys up 958 00:36:39,948 --> 00:36:41,249 with everything. 959 00:36:41,249 --> 00:36:43,552 And I got you Partender. 960 00:36:43,552 --> 00:36:46,154 Partender is an inventory system 961 00:36:46,154 --> 00:36:48,190 and you can do it in a matter of minutes, Candy. 962 00:36:49,558 --> 00:36:52,861 So you are my hero this week. 963 00:36:54,229 --> 00:36:55,297 Oh! 964 00:36:55,297 --> 00:36:58,967 Tammie! Tammie! Tammie! 965 00:36:58,967 --> 00:37:01,503 Yay! Yeah. 966 00:37:01,503 --> 00:37:04,606 The chef coat, it made my night. 967 00:37:04,606 --> 00:37:06,541 -Oh. -Oh, wow, Tammie. 968 00:37:06,541 --> 00:37:08,310 Tammie. 969 00:37:08,310 --> 00:37:10,245 Okay. We open in about 15 minutes. 970 00:37:10,245 --> 00:37:11,346 You saw those people out there. 971 00:37:11,346 --> 00:37:13,515 We got a kitchen to get ready, a bar to get ready. 972 00:37:13,515 --> 00:37:16,151 Let's go do it. 973 00:37:16,151 --> 00:37:18,120 -Congratulations. -Thank you. 974 00:37:18,120 --> 00:37:19,621 -Congratulations. -Thanks. 975 00:37:19,621 --> 00:37:21,156 My pleasure. 976 00:37:21,156 --> 00:37:23,024 [upbeat music] 977 00:37:25,460 --> 00:37:27,095 -Everyone, come in. -[cheering] 978 00:37:27,095 --> 00:37:28,964 Oh, change. I don't have any quarters. 979 00:37:28,964 --> 00:37:32,033 Welcome to The Gateway Pub & Grill. 980 00:37:32,033 --> 00:37:34,336 [indistinct chatter] 981 00:37:36,104 --> 00:37:37,639 Hi, guys! 982 00:37:37,639 --> 00:37:39,374 -Hey! -Hi, guys! 983 00:37:39,374 --> 00:37:41,076 There we go. Take a seat right up there. 984 00:37:41,076 --> 00:37:43,145 I feel refreshed and I'm ready. 985 00:37:43,145 --> 00:37:45,147 The training was worth every minute of it, 986 00:37:45,147 --> 00:37:48,150 from the 3:00 AM scrub-in all the way up until now. 987 00:37:51,186 --> 00:37:53,221 So one more Big Dog and two Carolinas. 988 00:37:53,221 --> 00:37:54,222 -How we doing? -We're moving. We're moving. 989 00:37:54,222 --> 00:37:55,524 -Yeah? -Get a couple drinks 990 00:37:55,524 --> 00:37:56,558 done at a time. 991 00:37:56,558 --> 00:37:58,894 The bartenders are actually doing pretty well. 992 00:37:58,894 --> 00:38:00,295 It shows that they care. 993 00:38:00,295 --> 00:38:02,164 It shows that they're willing to learn. 994 00:38:02,164 --> 00:38:03,965 What we did in there is gonna stick. 995 00:38:03,965 --> 00:38:05,534 -Much better. -Much better? 996 00:38:05,534 --> 00:38:07,068 -Yeah, much better. -Okay. 997 00:38:07,068 --> 00:38:10,639 So am I to understand you got your drinks two minutes? 998 00:38:10,639 --> 00:38:12,674 -We did. -After we spoke? 999 00:38:12,674 --> 00:38:14,209 -Yeah. -A minute twenty? Unbelievable. 1000 00:38:14,209 --> 00:38:15,610 Right. 1001 00:38:15,610 --> 00:38:17,145 The bartenders are pulling this off. 1002 00:38:17,145 --> 00:38:18,380 -Here's the proof. -Delicious. 1003 00:38:18,380 --> 00:38:20,348 -Thank you. -Come on, guys. 1004 00:38:20,348 --> 00:38:21,550 We gotta get some food out of here. 1005 00:38:21,550 --> 00:38:23,185 We got a lot of tables waiting. 1006 00:38:23,185 --> 00:38:25,487 Two more items. Complete the two tickets. 1007 00:38:25,487 --> 00:38:27,589 Jon, you know, they're learning the new system. 1008 00:38:27,589 --> 00:38:29,191 Look at this. 1009 00:38:29,191 --> 00:38:30,959 Tammie's in the middle of expediting. 1010 00:38:30,959 --> 00:38:32,327 Tammie's getting our food done. 1011 00:38:32,327 --> 00:38:33,562 We're getting out about seven, 1012 00:38:33,562 --> 00:38:35,130 eight minute ticket times. 1013 00:38:35,130 --> 00:38:36,298 Right. That right here, my friend. 1014 00:38:36,298 --> 00:38:37,666 We're really getting into a system 1015 00:38:37,666 --> 00:38:40,101 and it's paying off. 1016 00:38:40,101 --> 00:38:42,938 Okay. Let's get these out. Come on, guys. Let's go. 1017 00:38:42,938 --> 00:38:44,039 We almost have the room served. 1018 00:38:44,039 --> 00:38:45,941 You're about five minutes from serving everybody. 1019 00:38:45,941 --> 00:38:48,543 Let's go. We're almost there. 1020 00:38:48,543 --> 00:38:50,245 -You got your food? -It was worth the wait. 1021 00:38:50,245 --> 00:38:51,279 Was it worth the wait? Really good? 1022 00:38:51,279 --> 00:38:52,247 -Yes. -Yeah. 1023 00:38:52,247 --> 00:38:54,416 -So do you live in the area? -Yeah, we do. 1024 00:38:54,416 --> 00:38:55,684 -Would you come back? -Absolutely. 1025 00:38:55,684 --> 00:38:56,785 -Definitely. -It's feels like 1026 00:38:56,785 --> 00:38:58,620 you can hang out here. I wouldn't hang out here before. 1027 00:38:58,620 --> 00:39:01,022 So when it all comes together, 1028 00:39:01,022 --> 00:39:03,225 food out quick, drinks out quick, 1029 00:39:03,225 --> 00:39:05,427 everything tasty, this would have never happened 1030 00:39:05,427 --> 00:39:07,195 three days ago, believe me. 1031 00:39:07,195 --> 00:39:09,164 We nailed it. Thanks. 1032 00:39:09,164 --> 00:39:10,999 -Thank you. -Candy, do you need anything? 1033 00:39:10,999 --> 00:39:14,002 Yeah? Um, uh, have you checked tables or anything? 1034 00:39:14,002 --> 00:39:15,737 Oh, it's a lot of energy. 1035 00:39:15,737 --> 00:39:18,607 It's, it's the most energy I've seen here in a long time. 1036 00:39:18,607 --> 00:39:21,309 My staff is working together. They're communicating. 1037 00:39:21,309 --> 00:39:23,111 They're pitching in to help each other. 1038 00:39:23,111 --> 00:39:24,713 So, you know, even I had to go into the back 1039 00:39:24,713 --> 00:39:26,448 and wash the dishes. 1040 00:39:26,448 --> 00:39:28,283 And I see how much they appreciate me 1041 00:39:28,283 --> 00:39:29,417 being here with them. 1042 00:39:29,417 --> 00:39:31,019 Now, just keep up the good work. 1043 00:39:31,019 --> 00:39:32,621 If you all need anything, just let me know. 1044 00:39:32,621 --> 00:39:33,555 -Okay. -We got you. 1045 00:39:33,555 --> 00:39:35,523 Candy is doing a wonderful job right now. 1046 00:39:35,523 --> 00:39:38,260 She's all over the place. 1047 00:39:38,260 --> 00:39:40,695 I love it. It's, it's fun now. 1048 00:39:40,695 --> 00:39:42,464 It's actually fun to be here. [chuckles] 1049 00:39:42,464 --> 00:39:45,000 And Carlos being here, helping us, 1050 00:39:45,000 --> 00:39:46,668 being present and everything, that's what we needed. 1051 00:39:46,668 --> 00:39:48,336 He's here. 1052 00:39:48,336 --> 00:39:50,071 He's showing us that he does care and 1053 00:39:50,071 --> 00:39:52,607 he wants to be with us, so absolutely fantastic. 1054 00:39:52,607 --> 00:39:54,309 So when he said he had your back, 1055 00:39:54,309 --> 00:39:56,044 I didn't expect him to be washing dishes. 1056 00:39:56,044 --> 00:39:58,179 [laughs] Thank you, Carlos. 1057 00:39:58,179 --> 00:40:00,615 What a great week this has been. 1058 00:40:00,615 --> 00:40:01,750 You know, you're terrific. 1059 00:40:01,750 --> 00:40:03,351 So are you, buddy. 1060 00:40:03,351 --> 00:40:04,653 Look at your bar. 1061 00:40:04,653 --> 00:40:06,388 In like 20 minutes, 1062 00:40:06,388 --> 00:40:07,622 we served the entire room, Candy. 1063 00:40:07,622 --> 00:40:11,393 She's the center of the wheel with these folks around her. 1064 00:40:11,393 --> 00:40:13,094 I couldn't be more proud of you. 1065 00:40:13,094 --> 00:40:14,229 Thank you. 1066 00:40:14,229 --> 00:40:15,530 -My work's done. -Yup. 1067 00:40:15,530 --> 00:40:17,165 -Yeah. -How about a hug? 1068 00:40:17,165 --> 00:40:19,234 Thank you. [chuckles] 1069 00:40:19,234 --> 00:40:20,502 Thank you. 1070 00:40:20,502 --> 00:40:21,703 Congratulations. 1071 00:40:21,703 --> 00:40:22,637 -Thank you. -Thank you. 1072 00:40:22,637 --> 00:40:24,205 Okay? You're gonna make him very proud. 1073 00:40:24,205 --> 00:40:25,507 I hope so. 1074 00:40:25,507 --> 00:40:27,542 -Goodnight, guys. -Thanks. 1075 00:40:36,751 --> 00:40:39,988 [upbeat music] 1076 00:40:47,329 --> 00:40:48,697 [narrator] Promotional consideration provided by 1077 00:40:48,697 --> 00:40:50,498 Partender, PathSpot, SkyTab POS, 1078 00:40:50,498 --> 00:40:51,800 Lowery Brothers Plumbing, Bar Products, 1079 00:40:51,800 --> 00:40:52,734 The Ice Trade, A1 Pest Control, 1080 00:40:52,734 --> 00:40:53,835 Bluezone, Denver Equipment Company, 1081 00:40:53,835 --> 00:40:56,538 Orange Door, Club Cannon, CBG Draft Services, 1082 00:40:56,538 --> 00:40:57,739 Apex Building Solutions, Hart & Soul Cafe, 1083 00:40:57,739 --> 00:40:58,740 One Stone, and ESRI.