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I came 1982 from Lebanon,
straight over here.
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00:00:03,803 --> 00:00:06,606
I stay for six months,
I did not like it.
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00:00:06,606 --> 00:00:10,710
Then I went back to Lebanon,
then I did not like it.
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Then I came back over here.
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[dramatic music]
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Narrator: For over 30 years,
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Jon Taffer
has traveled the country,
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00:00:17,584 --> 00:00:21,521
saving hundreds of bars
from failure and ruin.
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The past few years have been
harder on our country
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00:00:24,290 --> 00:00:26,593
than I've ever seen before.
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But now,
in a post-pandemic world,
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restaurants and bars are seeing
a massive surge in business.
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-[laughter]
-Yeah!
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And a customer base
that has a much
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higher expectation
for quality food and drinks.
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Not a huge fan of this.
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So I'm on a mission to save
bars that had been struggling
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to keep up with the new
landscape of our industry.
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Yay!
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Narrator: Now, Jon is back
out on the road
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00:00:51,151 --> 00:00:53,253
and heading
to Moreno Valley, California
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to rescue
Papa Joe's Sports Bar.
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This is a new era
for our country,
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so we need to raise the bar
and rise to these challenges.
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Narrator: In 2012,
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00:01:04,564 --> 00:01:07,901
restaurateurs Joe Naim
and Raja Batshon
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opened Papa Joe's Sports Bar
in Moreno Valley, California.
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[donkey whining]
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Raja, he's like a brother to me.
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And he helped me
a lot at the beginning
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when I came to the country.
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He became partner
with me in the pizza store.
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This is the American Dream.
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Narrator:
Papa Joe's was a success
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00:01:27,420 --> 00:01:28,855
and made a great addition
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00:01:28,855 --> 00:01:31,591
to the businesses the partners
already own together.
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Raja has a family
and everybody was working,
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we're working together
as a family.
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Narrator:
After proving himself
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a successful entrepreneur,
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Joe's took a backseat
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from the daily operation
and retired.
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In 2018,
I decide it's about time
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for me to rest
and I moved to Oregon.
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Narrator:
But then, tragedy struck.
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Oh, Jesus.
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My father
was the strongest man
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I ever had in my life.
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00:01:59,819 --> 00:02:04,390
So when he passed,
my uncle Joe, he stepped in,
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you know, he became my dad.
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00:02:06,392 --> 00:02:10,330
I see Nick as like my son
and Victoria like my daughter.
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Of course,
I feel like responsible
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to take care of them.
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Narrator: And Joe
came out of retirement
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to help Raja's kids
handle the business.
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So his goal was to get Nick
and I in the door
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to where we would then
take over
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and he can enjoy the rest
of his life and relax.
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Narrator: But without Raja,
the duo's magic formula
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was missing, and Joe's desire
to help was a hindrance.
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There's a formula
to every business.
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When my dad died,
that dynamic went away.
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Joe is great in a
lot of things,
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but my dad was the one
to keep things afloat.
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And Joe is very passionate
about his business.
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He's old school.
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He does things
his way or no way.
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Joe, if you can do that,
I have to finish this.
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I don't do nothing.
I normally watch.
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You know, every idea
is gonna cost me money.
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If it didn't work,
so I lose money.
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Oh, is that a leak?
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Ice machine leaking.
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The top is not heating anymore.
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I'm the one paying everything.
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Can you bring lemons
and limes, please?
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I can't fill the order.
I've stopped ordering.
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Without trying, it's only
gonna make it worse for you.
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Narrator:
And Papa Joe's Sports Bar
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00:03:25,371 --> 00:03:27,040
is suffering because of it.
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The bar is struggling.
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It's been struggling
for the last few years.
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We tried our best to maintain
or go with the flow.
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00:03:35,882 --> 00:03:39,652
I'm losing
about $5,000 every month.
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00:03:39,652 --> 00:03:43,690
But closing the bar
is not about losing the money.
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I'm planning to keep the bar
for Victoria and Nick.
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That's why
it's hard for me to lose it.
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Narrator: With only
months away from closing
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and over $200,000 in debt,
Joe has made the decision
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00:03:58,438 --> 00:04:00,974
to pull back the doors,
bust open the books,
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00:04:00,974 --> 00:04:03,676
and make a call
for help to "Bar Rescue."
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Raja, he will be disappointed
if he were alive right now.
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So this is Moreno Valley
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00:04:16,556 --> 00:04:19,559
in Southern California,
outside of San Bernardino.
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00:04:19,559 --> 00:04:22,996
So this bar
is owned by Joe, there's Joe.
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00:04:22,996 --> 00:04:24,831
A lot [indistinct]
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Joe had a partner named Raja,
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and Raja and Joe had a bunch
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00:04:30,270 --> 00:04:32,572
of pizza operations
in the San Bernardino area
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and was very successful.
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00:04:34,608 --> 00:04:39,846
Raja had a heart attack
and passed away in Joe's arms.
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00:04:39,846 --> 00:04:44,618
So, that's Victoria
and that's Nick.
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They're Raja's kids.
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So Victoria and Nick work here,
trying to earn the ownership
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00:04:52,392 --> 00:04:55,595
of this bar to protect
their father's legacy.
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00:04:55,595 --> 00:04:57,597
When I heard that story
and then when I heard
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00:04:57,597 --> 00:05:01,001
that he's almost $200,000
in debt and is gonna close
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in a few months,
I had to come here.
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Did you guys want anything else?
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Like ranch?
Oh, there's ranch?
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00:05:05,906 --> 00:05:09,943
There's Lisa,
she's one of the bartenders.
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And there's Lana,
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she's another one
of the bartenders.
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Lemon lime, simple syrup?
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Depending on what drink
you're making?
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00:05:17,918 --> 00:05:20,987
So look at Nick working
in the kitchen his father built.
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He's doing everything
he's supposed to be doing.
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Nick is wearing gloves,
the cutting board seems clean,
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not a bad looking pizza.
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-Hi, ladies. Welcome.
-Hi. Welcome, girls.
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Can we sit here?
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00:05:35,068 --> 00:05:37,437
So for recon,
I got two great local bloggers,
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00:05:37,437 --> 00:05:39,706
they're huge
social media influencers,
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00:05:39,706 --> 00:05:41,741
Memory and Grace.
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00:05:41,741 --> 00:05:44,578
Narrator: Jon's spies
enter Papa Joe's,
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00:05:44,578 --> 00:05:46,947
a 3,000 square-foot building
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00:05:46,947 --> 00:05:49,049
with an L-shaped bar inside,
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00:05:49,049 --> 00:05:52,786
two pool tables,
and nine televisions throughout.
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So we asked them to go in,
have a drink or two,
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and give me
their impression of this place.
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Do you know what you wanna drink
or anything?
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00:05:58,825 --> 00:06:00,360
-Um, do you have like--
-Let me--let me--
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--a cocktail menu
or just whatever?
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00:06:01,761 --> 00:06:02,896
-We don't have a menu up--
-Okay.
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00:06:02,896 --> 00:06:04,097
--and running at the moment.
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00:06:04,097 --> 00:06:07,033
The bar
seems incredibly disorganized.
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I don't know how they expect
to make money like this.
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-Do you make like a paloma?
-Okay.
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00:06:11,438 --> 00:06:14,574
Um, I'm just gonna do
a vodka martini.
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00:06:14,574 --> 00:06:15,675
-Okay.
-Awesome. Thank you.
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00:06:15,675 --> 00:06:17,010
-Rock and roll.
-Okay.
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00:06:17,010 --> 00:06:18,645
So the vodka martini
should be pretty easy,
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so should the paloma.
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00:06:19,746 --> 00:06:21,715
Let's see how they do.
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[shaker shaking]
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00:06:24,017 --> 00:06:26,886
That's one enthusiastic
bartender right there.
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She looks like she's in pain.
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00:06:28,955 --> 00:06:30,757
[shaker shaking]
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00:06:30,757 --> 00:06:32,826
She's almost angry
that she has to do it.
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00:06:34,928 --> 00:06:36,496
Okay.
So there's the paloma
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00:06:36,496 --> 00:06:39,366
and there is the vodka martini.
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00:06:39,366 --> 00:06:40,600
All right.
Let's see what happens here.
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It's the moment of truth.
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Are we still
doing okay over here?
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00:06:44,838 --> 00:06:47,841
[tense music]
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00:06:47,841 --> 00:06:50,110
Taste this.
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00:06:50,110 --> 00:06:53,580
It just tastes like a sour mix.
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Ooh.
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00:06:55,015 --> 00:06:56,716
Judging from the looks
on their faces,
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00:06:56,716 --> 00:06:57,984
obviously
this is not going well.
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00:06:57,984 --> 00:06:59,619
Look at this place.
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00:06:59,619 --> 00:07:01,721
So they're not in control
of their environment.
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00:07:01,721 --> 00:07:04,057
Do you want a warm glass?
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00:07:04,057 --> 00:07:05,625
I'm just kidding.
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00:07:05,625 --> 00:07:06,726
The bar seems to be a mess.
166
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I'm not sure anybody knows
what they're doing.
167
00:07:08,828 --> 00:07:11,598
We got stuff in our recycles
that's not supposed to be here.
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00:07:11,598 --> 00:07:13,500
Oh, my goodness.
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00:07:13,500 --> 00:07:14,868
The kitchen
seems to be on the ball
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00:07:14,868 --> 00:07:16,002
with Nick running it.
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Why are they losing this money?
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00:07:17,504 --> 00:07:19,406
I'm gonna go and talk to them,
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00:07:19,406 --> 00:07:21,875
and try to figure out
what the hell is going on here.
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00:07:21,875 --> 00:07:23,977
[dramatic music]
175
00:07:23,977 --> 00:07:25,445
[indistinct]
176
00:07:27,981 --> 00:07:30,450
[dramatic music]
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00:07:37,791 --> 00:07:41,061
Oh, man. When I saw
that Jon Taffer come in,
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00:07:41,061 --> 00:07:45,098
I, I don't know why, but I got
maybe scared a little bit.
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00:07:45,098 --> 00:07:47,100
-Joe.
-How you doing, Mr. Jon?
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00:07:47,100 --> 00:07:48,868
-Nice to meet you. Pleasure.
-Nice to meet you. Thank you.
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00:07:48,868 --> 00:07:50,537
So, let's sit for a moment.
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-You had a partner, Raja?
-Yes. Correct.
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00:07:54,874 --> 00:07:57,944
And you came here from Beirut,
Lebanon, with nothing?
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00:07:57,944 --> 00:07:59,579
Yes. There was nothing.
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00:07:59,579 --> 00:08:01,481
And how did you meet Raja?
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00:08:01,481 --> 00:08:04,517
Well, I worked for him.
He used to own a gas station.
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00:08:04,517 --> 00:08:06,219
-Then you became partners?
-Yes.
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00:08:06,219 --> 00:08:07,754
And you went
into the pizza business?
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00:08:07,754 --> 00:08:09,923
I open 15, 16 of them.
190
00:08:09,923 --> 00:08:11,591
-Sixteen pizza places?
-Yeah. I used--
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00:08:11,591 --> 00:08:12,859
-You and Raja?
---to open them and sell them,
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00:08:12,859 --> 00:08:14,194
-me and Raja, you know.
-Got you.
193
00:08:14,194 --> 00:08:15,929
-I was cooking--
-So you built a nice business?
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00:08:15,929 --> 00:08:17,630
Correct. And, you know,
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00:08:17,630 --> 00:08:19,232
Raja passed away
almost a year ago.
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00:08:19,232 --> 00:08:20,567
Wow.
197
00:08:20,567 --> 00:08:22,936
And then you have
Victoria and Nick here.
198
00:08:22,936 --> 00:08:25,138
Yes. Correct.
Raja's kids.
199
00:08:25,138 --> 00:08:28,208
Now you're trying to build
this business back up.
200
00:08:28,208 --> 00:08:30,844
I wanna give it--
pass it to Victoria and Nick.
201
00:08:30,844 --> 00:08:31,845
So you're not here
to make money,
202
00:08:31,845 --> 00:08:32,846
-you're not here--
-No.
203
00:08:32,846 --> 00:08:33,713
--to make a profit,
204
00:08:33,713 --> 00:08:34,948
you wanna get the business
in order--
205
00:08:34,948 --> 00:08:35,949
Correct.
206
00:08:35,949 --> 00:08:37,183
--and leave it to them healthy?
207
00:08:37,183 --> 00:08:39,686
-That's it.
-So this is about a lot more
208
00:08:39,686 --> 00:08:40,887
than a restaurant, isn't it?
209
00:08:40,887 --> 00:08:42,655
It's a family legacy.
210
00:08:42,655 --> 00:08:43,656
Let's go
take a look at the guys.
211
00:08:43,656 --> 00:08:44,657
Let's walk around a little bit.
212
00:08:44,657 --> 00:08:45,759
Okay.
213
00:08:45,759 --> 00:08:46,893
[dramatic music]
214
00:08:46,893 --> 00:08:49,629
Let me ask you a question.
When you look at that bar,
215
00:08:49,629 --> 00:08:51,931
with all the light back there
and the staples removed--
216
00:08:51,931 --> 00:08:52,966
-Yes.
---from the wall.
217
00:08:52,966 --> 00:08:54,234
This is--this is bad.
218
00:08:54,234 --> 00:08:55,735
Do you think
we should be successful?
219
00:08:55,735 --> 00:08:56,703
No.
220
00:08:56,703 --> 00:08:57,871
So, so we got
some issues here, don't we?
221
00:08:57,871 --> 00:08:58,872
Correct.
222
00:08:58,872 --> 00:09:00,573
Okay. Let's keep walking.
223
00:09:00,573 --> 00:09:02,809
[dramatic music]
224
00:09:02,809 --> 00:09:04,511
What are we doing here?
225
00:09:04,511 --> 00:09:06,179
Is this the way
a restaurant should look?
226
00:09:06,179 --> 00:09:07,814
You see what I'm saying?
And then I look back here--
227
00:09:07,814 --> 00:09:09,015
-Um, obvious--
---look at the rag--
228
00:09:09,015 --> 00:09:10,216
-Yes.
---sitting on the floor.
229
00:09:10,216 --> 00:09:11,551
So these guys
are sitting and having a drink,
230
00:09:11,551 --> 00:09:13,219
staring at a rag
on the floor down here.
231
00:09:14,721 --> 00:09:16,656
So these are
two friends of mine.
232
00:09:16,656 --> 00:09:18,858
-This is Joe.
-Hi, Joe.
233
00:09:18,858 --> 00:09:20,527
So Memory and Grace
234
00:09:20,527 --> 00:09:22,228
are two online
social influencers.
235
00:09:22,228 --> 00:09:24,197
-They vlog and they have pages.
-Yeah.
236
00:09:24,197 --> 00:09:26,633
What did you think
when you walked in?
237
00:09:26,633 --> 00:09:29,669
Um, what happened?
238
00:09:29,669 --> 00:09:31,037
[laughter]
239
00:09:31,037 --> 00:09:33,072
Uh, in the middle of deciding
what it wants to be.
240
00:09:33,072 --> 00:09:35,642
Right. Yeah.
It's all black and white.
241
00:09:35,642 --> 00:09:38,678
I'm waiting for it
to turn a little more color.
242
00:09:38,678 --> 00:09:40,313
This doesn't
look like a menu to me.
243
00:09:40,313 --> 00:09:41,681
You know what it looks like?
244
00:09:41,681 --> 00:09:42,816
This is--
it's not a menu, no. Yeah.
245
00:09:42,816 --> 00:09:44,050
It looks like
a flyer on a pizza box.
246
00:09:44,050 --> 00:09:45,218
Correct. That's a flyer.
247
00:09:45,218 --> 00:09:46,686
So do we have any menus?
248
00:09:46,686 --> 00:09:47,821
-Yes.
-Hi.
249
00:09:47,821 --> 00:09:48,988
-Hi.
-Pleasure to meet you.
250
00:09:48,988 --> 00:09:50,690
-Victoria? Hi.
-How are you, my friend?
251
00:09:50,690 --> 00:09:51,691
How are you? Nice to meet you.
252
00:09:51,691 --> 00:09:52,525
-Pleasure.
-Nice to meet you, too.
253
00:09:52,525 --> 00:09:54,194
-So, do we have menus, too?
-Yes.
254
00:09:54,194 --> 00:09:56,062
So why do we give them these?
255
00:09:56,062 --> 00:09:58,598
Those are our menus right now.
256
00:09:58,598 --> 00:10:00,066
So we don't have another menu?
257
00:10:00,066 --> 00:10:01,568
-Not currently.
-Okay. Okay.
258
00:10:01,568 --> 00:10:02,936
-Okay.
-But this is a flyer.
259
00:10:02,936 --> 00:10:04,237
But we don't have
a QR code either, do we?
260
00:10:04,237 --> 00:10:05,271
-No. That's something that--
-No.
261
00:10:05,271 --> 00:10:06,639
-So we don't have either?
---we talked about.
262
00:10:06,639 --> 00:10:07,807
-Okay.
-Yes.
263
00:10:07,807 --> 00:10:09,008
What else have you talked
about that you haven't done?
264
00:10:09,008 --> 00:10:10,310
A lot of things?
265
00:10:10,310 --> 00:10:11,711
A few things.
266
00:10:11,711 --> 00:10:12,779
-A few things? Because--
-Yes.
267
00:10:12,779 --> 00:10:13,847
--I'm, I'm looking around
and seeing something.
268
00:10:13,847 --> 00:10:15,782
Like the little black paint
would go a long way.
269
00:10:15,782 --> 00:10:16,749
Yeah. You're right.
270
00:10:16,749 --> 00:10:18,184
Some rags that weren't
sitting on the floor
271
00:10:18,184 --> 00:10:19,719
would go a long way.
272
00:10:19,719 --> 00:10:22,121
Can I tell you why
we have those on the floor?
273
00:10:22,121 --> 00:10:23,890
-Why? Because there's leaks.
-Because that leaks.
274
00:10:23,890 --> 00:10:25,124
And you have to do something
about it,
275
00:10:25,124 --> 00:10:26,659
but you can't accept it
like that,
276
00:10:26,659 --> 00:10:28,061
because that's gonna chase
customers away.
277
00:10:28,061 --> 00:10:29,362
There's no sensitivity here.
278
00:10:29,362 --> 00:10:30,763
-You guys get what I'm saying?
-Yes.
279
00:10:30,763 --> 00:10:31,931
This should be
in the back of the house,
280
00:10:31,931 --> 00:10:33,032
not the front of the house.
281
00:10:33,032 --> 00:10:35,101
That shouldn't be here
with the keg sitting there.
282
00:10:35,101 --> 00:10:36,736
What are we doing here?
283
00:10:36,736 --> 00:10:39,072
The place
looks like a piece of shit.
284
00:10:39,072 --> 00:10:42,075
So I expect it to taste
like a piece of shit, right?
285
00:10:42,075 --> 00:10:43,977
-Yes.
-And it's all a reflection
286
00:10:43,977 --> 00:10:47,013
upon your dad's legacy.
287
00:10:47,013 --> 00:10:48,915
So what would he say
if he saw me
288
00:10:48,915 --> 00:10:50,850
saying this to you right now?
289
00:10:50,850 --> 00:10:52,719
He would agree with you.
290
00:10:52,719 --> 00:10:55,255
He'd tell you
to get your shit together
291
00:10:55,255 --> 00:10:57,390
because you're not gonna have
a future if you don't.
292
00:10:57,390 --> 00:10:59,626
[dramatic music]
293
00:10:59,626 --> 00:11:00,827
So who runs this place?
294
00:11:00,827 --> 00:11:01,828
We all kind
of just been helping...
295
00:11:01,828 --> 00:11:03,696
Who's the boss?
296
00:11:03,696 --> 00:11:05,999
[dramatic music]
297
00:11:05,999 --> 00:11:07,867
-Hi.
-Hi.
298
00:11:07,867 --> 00:11:09,335
-Who's your boss?
-Him.
299
00:11:09,335 --> 00:11:11,037
-He's your boss? Okay.
-He's my boss.
300
00:11:11,037 --> 00:11:12,272
If he's not
here, who's your boss?
301
00:11:13,740 --> 00:11:15,108
Technically...
302
00:11:15,108 --> 00:11:16,709
You don't know, do you?
303
00:11:16,709 --> 00:11:18,077
I'm just trying to determine
304
00:11:18,077 --> 00:11:19,279
if there's a chain
of command here
305
00:11:19,279 --> 00:11:20,380
and people know what it is.
306
00:11:20,380 --> 00:11:21,814
And your hesitation
tells me
307
00:11:21,814 --> 00:11:23,049
that people don't quite know
what it is.
308
00:11:23,049 --> 00:11:24,150
-Perhaps so.
-Fair?
309
00:11:24,150 --> 00:11:25,285
-Fair.
-Okay.
310
00:11:25,285 --> 00:11:27,287
So, if they don't know
you're the boss,
311
00:11:27,287 --> 00:11:30,723
you can't act like the boss
and you can't change anything.
312
00:11:30,723 --> 00:11:34,093
So it's not their fault,
it's your fault.
313
00:11:34,093 --> 00:11:35,094
[dramatic music]
314
00:11:38,974 --> 00:11:41,777
So it's not their fault,
it's your fault.
315
00:11:43,278 --> 00:11:45,080
And if they're still
thinking you're the boss,
316
00:11:45,080 --> 00:11:47,015
then she's not stepping up,
is she, Joe?
317
00:11:47,015 --> 00:11:48,283
No.
318
00:11:48,283 --> 00:11:51,153
You deserve better than this.
This is a disappointment, Joe.
319
00:11:51,153 --> 00:11:53,755
And her father would say
the same thing, wouldn't he?
320
00:11:53,755 --> 00:11:55,123
-Yes.
-Don't smile at me.
321
00:11:55,123 --> 00:11:56,925
This is serious shit.
322
00:11:56,925 --> 00:11:58,360
-Sorry.
-I want you to be angry.
323
00:11:58,360 --> 00:12:00,362
-Okay.
-Because you [bleep] this up.
324
00:12:00,362 --> 00:12:01,963
Jon Taffer came in
325
00:12:01,963 --> 00:12:03,899
and he told me
what I needed to hear.
326
00:12:03,899 --> 00:12:05,000
Okay. Let's get your brother
right here.
327
00:12:05,000 --> 00:12:07,002
I'll go--let's go back there.
328
00:12:07,002 --> 00:12:09,104
I've been so caught up
in stuff that I didn't
329
00:12:09,104 --> 00:12:11,206
even notice
the little things that matter.
330
00:12:11,206 --> 00:12:14,276
The way that he talked to me,
it was tough love.
331
00:12:14,276 --> 00:12:17,179
And I understand
what he--what he's saying.
332
00:12:17,179 --> 00:12:18,079
You're doing everything right,
333
00:12:18,079 --> 00:12:19,181
-as best as I can see it.
-Thank you.
334
00:12:19,181 --> 00:12:21,283
So you're running a pretty
tight kitchen back here.
335
00:12:21,283 --> 00:12:23,418
I can't say that for you.
336
00:12:23,418 --> 00:12:25,787
She's still learning
a lot of the business.
337
00:12:25,787 --> 00:12:27,823
I've been in it
since I was a child with Joe.
338
00:12:27,823 --> 00:12:29,457
-Do you believe she can do it?
-Yes.
339
00:12:29,457 --> 00:12:30,792
-Okay.
-She's my little princess,
340
00:12:30,792 --> 00:12:31,927
-my little sister.
-She is?
341
00:12:31,927 --> 00:12:33,461
-Yes.
-Okay. So she'll fight for it?
342
00:12:33,461 --> 00:12:35,297
Oh, yes.
And her son, yes.
343
00:12:35,297 --> 00:12:36,464
-Okay. And you have a son?
-Yeah.
344
00:12:36,464 --> 00:12:37,933
-I do.
-What's his name?
345
00:12:37,933 --> 00:12:39,935
His name is Ezra.
346
00:12:39,935 --> 00:12:41,403
-Ezra. How old is Ezra?
-He is seven.
347
00:12:41,403 --> 00:12:43,138
Oh. So then when I'm beating
you up--
348
00:12:43,138 --> 00:12:44,272
-He's home.
---you know why.
349
00:12:44,272 --> 00:12:45,073
-Yes.
-Okay.
350
00:12:45,073 --> 00:12:46,107
-I'm doing this for you--
-Yes.
351
00:12:46,107 --> 00:12:47,943
--not against you.
We got a lot of work to do.
352
00:12:47,943 --> 00:12:49,010
Get this bar
organized tonight--
353
00:12:49,010 --> 00:12:49,911
Right.
354
00:12:49,911 --> 00:12:50,946
--get that table
the hell out of here.
355
00:12:50,946 --> 00:12:52,314
Get it setup so when I come
in here tomorrow,
356
00:12:52,314 --> 00:12:53,448
we can dive in and go to work.
357
00:12:53,448 --> 00:12:54,482
-Okay.
-Okay?
358
00:12:54,482 --> 00:12:56,284
All the employees
are gonna be here tomorrow?
359
00:12:56,284 --> 00:12:57,285
-Dive in, okay.
-Yes. And if not,
360
00:12:57,285 --> 00:13:00,188
then they're not
a part of the team, they can go.
361
00:13:00,188 --> 00:13:01,923
That's the Victoria I wanna see.
362
00:13:01,923 --> 00:13:03,124
-Yeah.
-Standards.
363
00:13:03,124 --> 00:13:04,159
-Yeah.
-Yes!
364
00:13:04,159 --> 00:13:05,327
-That's how you win!
-Yeah.
365
00:13:05,327 --> 00:13:07,195
And she hasn't been doing that,
has she?
366
00:13:07,195 --> 00:13:07,996
Okay.
I'll see you guys tomorrow.
367
00:13:07,996 --> 00:13:08,864
-Thank you.
-We work hard tomorrow.
368
00:13:08,864 --> 00:13:10,298
-I appreciate you, my friend.
-Okay.
369
00:13:10,298 --> 00:13:11,366
-Thank you.
-Goodnight.
370
00:13:11,366 --> 00:13:14,769
Obviously,
this bar and the legacy
371
00:13:14,769 --> 00:13:18,073
of Raja means very,
very much to this family.
372
00:13:18,073 --> 00:13:19,441
There's a lot wrong in there,
373
00:13:19,441 --> 00:13:21,409
but tonight's
not the night for screaming.
374
00:13:21,409 --> 00:13:23,845
Tomorrow, I'm gonna
come in here aggressively
375
00:13:23,845 --> 00:13:25,247
and put them on the right track.
376
00:13:28,950 --> 00:13:32,787
[upbeat music]
377
00:13:32,787 --> 00:13:36,291
After last night,
I felt like tired,
378
00:13:36,291 --> 00:13:38,293
but today, this morning,
I feel very good.
379
00:13:38,293 --> 00:13:39,861
-Hi, guys.
-Hi.
380
00:13:39,861 --> 00:13:41,029
-Hi, Joe.
-Hi, Nick.
381
00:13:41,029 --> 00:13:42,497
It's crazy
what happened yesterday, huh?
382
00:13:42,497 --> 00:13:44,232
I hope you wake up a little bit.
383
00:13:44,232 --> 00:13:45,433
-Oh.
-Her wake up?
384
00:13:45,433 --> 00:13:46,301
You wake up.
385
00:13:46,301 --> 00:13:47,168
He, he,
he shook me up a little bit.
386
00:13:47,168 --> 00:13:48,169
I'm, I'm fine.
I told her, you know,
387
00:13:48,169 --> 00:13:50,305
-before, it's her and Nick.
-Your guys' bar.
388
00:13:50,305 --> 00:13:53,008
It's gonna be your business,
your future.
389
00:13:53,008 --> 00:13:55,076
-Ezra's future.
-Time to pass.
390
00:13:55,076 --> 00:13:56,411
-Yeah.
-Show me the future.
391
00:13:56,411 --> 00:13:58,213
All right.
You gotta trust in us
392
00:13:58,213 --> 00:13:59,915
-to show you the future, too.
-You know you have my trust.
393
00:13:59,915 --> 00:14:02,450
I feel happy
for Victoria to wake up
394
00:14:02,450 --> 00:14:06,288
and, you know, uh,
see the reality.
395
00:14:06,288 --> 00:14:08,356
If you wanna be something,
you have to work for it.
396
00:14:09,791 --> 00:14:11,192
I was saddened last night
397
00:14:11,192 --> 00:14:13,461
to hear the story
of this family of Joe,
398
00:14:13,461 --> 00:14:16,331
of Raja dying in Joe's arms,
399
00:14:16,331 --> 00:14:18,533
of Joe taking care
of Raja's children
400
00:14:18,533 --> 00:14:20,969
and trying to leave
this bar to them.
401
00:14:20,969 --> 00:14:23,238
This is an amazingly
compelling story,
402
00:14:23,238 --> 00:14:26,107
but it's also
an incredibly bad bar.
403
00:14:26,107 --> 00:14:28,944
-Hello.
-Hi.
404
00:14:28,944 --> 00:14:30,345
-Are you guys ready to do this?
-Yes.
405
00:14:30,345 --> 00:14:31,546
-Yes.
-Welcome to Papa Joe's.
406
00:14:31,546 --> 00:14:33,348
Okay. We got a family
to save here, don't we?
407
00:14:33,348 --> 00:14:34,916
-Yeah.
-Okay, let's get to it, guys.
408
00:14:34,916 --> 00:14:36,084
Come on over.
409
00:14:36,084 --> 00:14:37,352
So I got to get them aligned.
410
00:14:37,352 --> 00:14:39,387
I got to find out
why we're doing so badly.
411
00:14:39,387 --> 00:14:41,523
And I got to get this team
working together
412
00:14:41,523 --> 00:14:45,193
to make this place look
like a great pizza operation.
413
00:14:45,193 --> 00:14:46,328
-Hi.
-Hi.
414
00:14:46,328 --> 00:14:47,495
-What's your name?
-Lisa. Lisa.
415
00:14:47,495 --> 00:14:50,432
Lisa, nice to meet you.
How long have you worked here?
416
00:14:50,432 --> 00:14:52,434
-Three months.
-Okay. So you're pretty new?
417
00:14:52,434 --> 00:14:54,102
-Yeah.
-And what do you do here?
418
00:14:54,102 --> 00:14:56,471
-I bartend.
-Okay. Do you like it here?
419
00:14:56,471 --> 00:14:58,907
I like that it's family.
420
00:14:58,907 --> 00:15:00,475
-They're good people.
-Uh, they are.
421
00:15:00,475 --> 00:15:02,077
I mean, they, they mean well.
422
00:15:02,077 --> 00:15:04,079
They're always
trying to help us.
423
00:15:04,079 --> 00:15:06,047
-Good. That's what should be.
-Yeah.
424
00:15:06,047 --> 00:15:07,882
-So they appreciate you?
-Uh-hmm. Yeah.
425
00:15:07,882 --> 00:15:10,051
Yeah. And your name?
426
00:15:10,051 --> 00:15:11,152
-Abel.
-Abel.
427
00:15:11,152 --> 00:15:12,220
-Yes.
-How long have you been here?
428
00:15:12,220 --> 00:15:13,588
-Roughly six months.
-And what do you do here, Abel?
429
00:15:13,588 --> 00:15:14,589
-Yeah, I'm a bartender.
-Bartender as well.
430
00:15:14,589 --> 00:15:15,490
-Yes.
-Okay.
431
00:15:15,490 --> 00:15:17,425
So, Nick,
you're alone in the kitchen?
432
00:15:17,425 --> 00:15:19,294
-Yes, sir.
-Seven days a week?
433
00:15:19,294 --> 00:15:21,496
That's my--that's my home.
That's my baby.
434
00:15:21,496 --> 00:15:23,431
-Never breaks.
-Well...
435
00:15:23,431 --> 00:15:24,966
Because you have to live
your life, too.
436
00:15:24,966 --> 00:15:27,502
Yeah. I got a, uh,
17-year-old daughter.
437
00:15:27,502 --> 00:15:31,272
She loves to work with Dad
since she was little.
438
00:15:31,272 --> 00:15:32,374
-What's her name?
-Layla.
439
00:15:32,374 --> 00:15:33,441
-Layla?
-Yes.
440
00:15:33,441 --> 00:15:34,275
-Uh-huh.
-She's my everything.
441
00:15:34,275 --> 00:15:37,045
So how amazing
would this be, Joe,
442
00:15:37,045 --> 00:15:39,447
if you can turn this
over to them,
443
00:15:39,447 --> 00:15:42,250
and years from now,
Layla and Ezra get it?
444
00:15:42,250 --> 00:15:43,918
-Yes.
-Yeah.
445
00:15:43,918 --> 00:15:45,453
-That's our goal.
-Isn't that the goal?
446
00:15:45,453 --> 00:15:47,122
-Yeah.
-To turn this and create
447
00:15:47,122 --> 00:15:48,590
-this family legacy--
-Yes, sir.
448
00:15:48,590 --> 00:15:50,191
---and keep it going?
-Yes, absolutely.
449
00:15:50,191 --> 00:15:51,626
-Because you light up.
-Oh, yeah.
450
00:15:51,626 --> 00:15:52,527
-This is our family's--
-When you talk--
451
00:15:52,527 --> 00:15:54,229
you light up
when you talk about Ezra.
452
00:15:54,229 --> 00:15:55,430
-So--
-Uh-hmm.
453
00:15:55,430 --> 00:15:57,065
--this is all
about family, isn't it, Joe?
454
00:15:57,065 --> 00:15:58,133
-Yes.
-Correct.
455
00:15:58,133 --> 00:16:00,001
Yeah.
And you never had any children?
456
00:16:00,001 --> 00:16:02,137
-I have them.
-Yeah.
457
00:16:02,137 --> 00:16:03,671
So they really
filled your life, didn't they?
458
00:16:03,671 --> 00:16:06,007
-Oh, yeah, of course.
-Yeah.
459
00:16:06,007 --> 00:16:08,309
This is more important than
the four walls of this business.
460
00:16:08,309 --> 00:16:09,944
-You guys agree?
-Yeah.
461
00:16:09,944 --> 00:16:11,646
-This is a legacy here.
-Uh-hmm.
462
00:16:11,646 --> 00:16:13,615
We have to make this work.
You guys agree?
463
00:16:13,615 --> 00:16:15,016
-Yup.
-Yes.
464
00:16:15,016 --> 00:16:17,285
So, here is the bad part
of this.
465
00:16:17,285 --> 00:16:19,387
When I walk in here, just,
466
00:16:19,387 --> 00:16:22,090
the place looks disorganized
to me, right?
467
00:16:22,090 --> 00:16:24,359
It doesn't look
professional to me.
468
00:16:24,359 --> 00:16:25,493
-No.
-And as professional
469
00:16:25,493 --> 00:16:27,395
as you guys might act
behind the bar,
470
00:16:27,395 --> 00:16:30,465
when the backdrop
isn't professional, you aren't.
471
00:16:30,465 --> 00:16:31,666
-You with me?
-Yeah.
472
00:16:31,666 --> 00:16:33,468
So you know better,
Joe, when I pointed to--
473
00:16:33,468 --> 00:16:34,669
-Yes. Correct. Yes.
---these things last night,
474
00:16:34,669 --> 00:16:35,970
-you knew better.
-Yes.
475
00:16:35,970 --> 00:16:37,439
-And you knew better, too.
-Yes.
476
00:16:37,439 --> 00:16:40,175
But I'm here
to fight for a legacy.
477
00:16:40,175 --> 00:16:41,676
But you didn't.
478
00:16:41,676 --> 00:16:45,380
You walked by that stuff,
and you walked by that stuff,
479
00:16:45,380 --> 00:16:46,681
and you knew.
480
00:16:46,681 --> 00:16:48,349
Are you tired?
481
00:16:48,349 --> 00:16:51,252
Well, uh,
in a way, yes, I'm tired.
482
00:16:51,252 --> 00:16:53,188
-Yeah.
-So you're maybe half in?
483
00:16:53,188 --> 00:16:55,356
Probably not half.
Less than half in.
484
00:16:55,356 --> 00:16:56,558
-Less than half in?
-Yes.
485
00:16:56,558 --> 00:16:59,327
Okay. But since you have
one foot in the pool,
486
00:16:59,327 --> 00:17:02,097
she can't step in, can she?
487
00:17:02,097 --> 00:17:03,331
-No.
-Because you are still here.
488
00:17:03,331 --> 00:17:05,233
-Correct.
-Lana, when I asked you
489
00:17:05,233 --> 00:17:07,368
last night who your boss is.
490
00:17:07,368 --> 00:17:09,404
-I asked you for this reason.
-Right.
491
00:17:09,404 --> 00:17:11,606
Because I was curious
to hear what you would say.
492
00:17:11,606 --> 00:17:13,608
-Yeah.
-And you said Joe's your boss,
493
00:17:13,608 --> 00:17:16,010
but your boss is only half in.
494
00:17:16,010 --> 00:17:18,146
-That doesn't work, does it?
-No, it doesn't.
495
00:17:18,146 --> 00:17:20,648
So whoever runs this place
needs to be all in.
496
00:17:20,648 --> 00:17:21,549
Correct.
497
00:17:21,549 --> 00:17:23,251
And there needs
to be a structure here
498
00:17:23,251 --> 00:17:24,652
that makes
sense for everybody.
499
00:17:24,652 --> 00:17:26,488
How much money
are we losing a month, Joe?
500
00:17:26,488 --> 00:17:28,022
Around $5,000.
501
00:17:28,022 --> 00:17:29,157
Five?
That's a lot of money, isn't it?
502
00:17:29,157 --> 00:17:30,158
Yes, it is.
503
00:17:30,158 --> 00:17:32,060
How much more time do we have?
504
00:17:32,060 --> 00:17:33,128
Maybe six months.
505
00:17:33,128 --> 00:17:35,530
-And then that's it?
-Maybe less, and that's it.
506
00:17:35,530 --> 00:17:37,031
Maybe less. So, guys,
507
00:17:37,031 --> 00:17:38,433
we're fighting
for our lives here.
508
00:17:38,433 --> 00:17:40,635
So everything matters.
509
00:17:40,635 --> 00:17:42,270
Every dollar matters.
510
00:17:42,270 --> 00:17:44,639
When Joe said that there
was six months left
511
00:17:44,639 --> 00:17:48,376
till we could possibly close,
that for one broke my heart,
512
00:17:48,376 --> 00:17:52,647
two, I didn't know
it was that close to happening,
513
00:17:52,647 --> 00:17:55,183
which really makes me sad
because this is my life.
514
00:17:55,183 --> 00:17:57,285
I've done it
since I was a child.
515
00:18:00,522 --> 00:18:02,056
I'm shaky over it,
516
00:18:02,056 --> 00:18:03,224
just the thought of it.
517
00:18:03,224 --> 00:18:05,593
So I want you guys to see
what's going on at your bar.
518
00:18:05,593 --> 00:18:08,263
And this is gonna be
a real eye-opener for you.
519
00:18:08,263 --> 00:18:10,698
So I brought Partender in.
520
00:18:10,698 --> 00:18:13,334
Partender is a company
that comes in and they weigh
521
00:18:13,334 --> 00:18:15,136
every liquor bottle
behind the bar.
522
00:18:15,136 --> 00:18:16,771
We then compare what's been used
523
00:18:16,771 --> 00:18:18,673
-to what's been sold.
-I like that.
524
00:18:18,673 --> 00:18:20,408
And we wanna see
what the gap is.
525
00:18:20,408 --> 00:18:21,709
-You with me?
-Yes.
526
00:18:21,709 --> 00:18:24,279
So, we poured
527
00:18:24,279 --> 00:18:28,082
$10,743 worth of drinks.
528
00:18:28,082 --> 00:18:30,151
We collected...
529
00:18:30,151 --> 00:18:31,352
Oh, my goodness.
530
00:18:31,352 --> 00:18:33,121
Seven thousand
seven hundred ninety-nine.
531
00:18:33,121 --> 00:18:34,422
Wow.
532
00:18:34,422 --> 00:18:35,823
-Over three days?
-Hold on.
533
00:18:35,823 --> 00:18:38,059
You haven't even seen the wow.
534
00:18:38,059 --> 00:18:41,529
The gap is $2,944 in three days.
535
00:18:41,529 --> 00:18:45,233
Now, that's $22,000 a month.
536
00:18:45,233 --> 00:18:46,434
How much for the year?
537
00:18:46,434 --> 00:18:48,469
Two hundred
sixty-eight thousand.
538
00:18:48,469 --> 00:18:51,306
That's more than you have
invested in the entire business.
539
00:18:51,306 --> 00:18:52,640
-Yeah.
-Wow.
540
00:18:52,640 --> 00:18:53,641
[tense music]
541
00:18:56,403 --> 00:18:57,604
How much for the year?
542
00:18:57,604 --> 00:18:59,640
Two hundred
sixty-eight thousand.
543
00:18:59,640 --> 00:19:02,342
That's more than you have
invested in the entire business.
544
00:19:02,342 --> 00:19:03,410
-Yeah.
-Wow.
545
00:19:03,410 --> 00:19:05,212
-Wow.
-A large percentage
546
00:19:05,212 --> 00:19:06,813
of the profit you're making
in a kitchen
547
00:19:06,813 --> 00:19:09,183
are literally going down
the drain in the bar.
548
00:19:09,183 --> 00:19:10,017
Wow.
549
00:19:10,017 --> 00:19:11,685
So let me get
my experts in here.
550
00:19:11,685 --> 00:19:13,520
My Uncle Joe
tells me all the time
551
00:19:13,520 --> 00:19:15,556
we're losing money,
but I never saw it.
552
00:19:15,556 --> 00:19:18,358
And then when Jon
had mentioned that,
553
00:19:18,358 --> 00:19:21,195
it just killed me because
Joe doesn't deserve that.
554
00:19:21,195 --> 00:19:23,463
And I'm part of the equation.
555
00:19:23,463 --> 00:19:27,634
Alex is a great mixologist,
but Alex infuses fun.
556
00:19:27,634 --> 00:19:29,169
Narrator: For the bar,
557
00:19:29,169 --> 00:19:31,471
Jon brings in mixologist
Alex Goode.
558
00:19:31,471 --> 00:19:33,440
Alex has served
as brand ambassador
559
00:19:33,440 --> 00:19:35,409
for several
major spirits labels
560
00:19:35,409 --> 00:19:39,079
and has won cocktail
competitions around the globe.
561
00:19:39,079 --> 00:19:42,249
His mission is to deliver
a dinner and movie experience
562
00:19:42,249 --> 00:19:44,351
to guests,
by ensuring his bartenders
563
00:19:44,351 --> 00:19:48,088
are as unforgettable
as the drinks they served.
564
00:19:48,088 --> 00:19:50,390
The best pizza, in my opinion,
comes from where, Frank?
565
00:19:50,390 --> 00:19:52,292
New York.
566
00:19:52,292 --> 00:19:55,429
Narrator: For pizza recipes,
Jon brings in Frank Pinello,
567
00:19:55,429 --> 00:19:57,631
a New York City pizza legend,
568
00:19:57,631 --> 00:19:59,299
who had worked
at some of the most
569
00:19:59,299 --> 00:20:01,635
well-regarded pizzerias
in the country.
570
00:20:01,635 --> 00:20:04,771
He also owns and operates
his own establishment
571
00:20:04,771 --> 00:20:06,773
in Brooklyn, Westgate,
and Long Island.
572
00:20:06,773 --> 00:20:08,642
Okay, we got a lot of work
to do. Let's go to it.
573
00:20:08,642 --> 00:20:09,643
-Yeah.
-Okay.
574
00:20:09,643 --> 00:20:11,778
[upbeat music]
575
00:20:14,181 --> 00:20:15,215
[bell dings]
576
00:20:18,318 --> 00:20:20,587
-Hello, everyone.
-Welcome.
577
00:20:20,587 --> 00:20:22,122
Welcome to the pizza party.
578
00:20:22,122 --> 00:20:23,724
I didn't get a chance to see
anybody's skills
579
00:20:23,724 --> 00:20:25,559
during the recon night,
but we're gonna use
580
00:20:25,559 --> 00:20:27,494
this training to see
where everyone's skills are at.
581
00:20:27,494 --> 00:20:29,129
I'm really excited
about them tasting these drinks,
582
00:20:29,129 --> 00:20:30,330
and I think
they're gonna love them.
583
00:20:30,330 --> 00:20:31,465
So our main goal here
584
00:20:31,465 --> 00:20:33,433
is to take a look
at what we're doing.
585
00:20:33,433 --> 00:20:34,501
See what we could do better,
586
00:20:34,501 --> 00:20:36,770
uh, maybe being a little bit
more communicative,
587
00:20:36,770 --> 00:20:38,438
a little bit more supportive.
588
00:20:38,438 --> 00:20:41,241
They're gonna be kicking up
some amazing food back there.
589
00:20:41,241 --> 00:20:43,710
So we wanna make sure
that we kick it up in the front.
590
00:20:43,710 --> 00:20:46,346
So first, fancy mule mug,
591
00:20:47,681 --> 00:20:49,549
half ounce of lime juice,
592
00:20:49,549 --> 00:20:52,252
ounce and a half
of lemon chiller,
593
00:20:52,252 --> 00:20:54,288
one half ounce of vodka.
594
00:20:54,288 --> 00:20:57,557
I'm going to ice my Amalfi Mule
to the top.
595
00:20:57,557 --> 00:21:01,194
And finally, I'm gonna top this
with ginger beer.
596
00:21:01,194 --> 00:21:02,596
Give this a light stir.
597
00:21:02,596 --> 00:21:05,399
Top this with a little bit
more ice to seal the chill.
598
00:21:05,399 --> 00:21:07,534
Garnished
with some candied ginger.
599
00:21:07,534 --> 00:21:10,637
And there you have
your Amalfi Mule.
600
00:21:10,637 --> 00:21:12,739
Not too sweet, not too dry.
601
00:21:12,739 --> 00:21:15,776
It's gonna wash down
that pizza very nicely.
602
00:21:15,776 --> 00:21:17,210
I, I could drink that
like water.
603
00:21:17,210 --> 00:21:18,679
Yeah, that's delicious.
604
00:21:18,679 --> 00:21:20,447
Tonight is the stress test.
605
00:21:20,447 --> 00:21:21,748
This is all
you're serving tonight.
606
00:21:21,748 --> 00:21:23,550
I believe in you.
See you guys tonight.
607
00:21:23,550 --> 00:21:24,718
We appreciate you.
608
00:21:24,718 --> 00:21:26,186
-Hello.
-How are you?
609
00:21:26,186 --> 00:21:27,788
What's going on? Ciao.
610
00:21:27,788 --> 00:21:29,856
I'm ready
to hear what we need to do
611
00:21:29,856 --> 00:21:31,758
and how we need
to change the place.
612
00:21:31,758 --> 00:21:33,193
I love to learn.
613
00:21:33,193 --> 00:21:35,796
So I'm excited about it,
really excited about it.
614
00:21:35,796 --> 00:21:38,498
So overall, you have
some really good pizza.
615
00:21:38,498 --> 00:21:41,535
Now we wanna add
some fresh items to the menu.
616
00:21:41,535 --> 00:21:43,704
I want to show you something
that we came up with,
617
00:21:43,704 --> 00:21:45,572
but it's with all
your ingredients.
618
00:21:45,572 --> 00:21:47,374
It's called a panuozzo.
619
00:21:47,374 --> 00:21:50,711
So the bread
could be cut ahead of time.
620
00:21:50,711 --> 00:21:54,214
We're gonna go in with the pesto
aioli on one side. Right?
621
00:21:54,214 --> 00:21:57,284
The aioli also acts as a guard
622
00:21:57,284 --> 00:21:58,852
so the bread doesn't get soggy.
623
00:21:58,852 --> 00:22:01,321
So now, we go straight
to the arugula.
624
00:22:01,321 --> 00:22:04,524
From there, we're coming over
to the prosciutto,
625
00:22:04,524 --> 00:22:06,493
the Parmesan.
626
00:22:06,493 --> 00:22:07,961
This is it.
627
00:22:07,961 --> 00:22:09,429
Take a bite
and tell me what you think.
628
00:22:11,231 --> 00:22:13,600
-Oh, that's amazing.
-Less is more.
629
00:22:13,600 --> 00:22:15,369
We have a lot
of work to do tonight,
630
00:22:15,369 --> 00:22:17,237
so we'll teach you guys
a little bit more
631
00:22:17,237 --> 00:22:19,272
about the sandwich
and take it from there.
632
00:22:21,408 --> 00:22:23,677
[upbeat music]
633
00:22:28,882 --> 00:22:31,852
Okay. Who needs to run
this place tonight?
634
00:22:31,852 --> 00:22:33,620
-Victoria.
-Victoria.
635
00:22:33,620 --> 00:22:34,821
-Yes.
-Okay.
636
00:22:34,821 --> 00:22:36,523
Here's what I'm gonna do.
I'm gonna take 10 pizza boxes.
637
00:22:36,523 --> 00:22:38,358
I'm gonna put them
in the middle table.
638
00:22:38,358 --> 00:22:40,260
Any time we don't get it right,
639
00:22:40,260 --> 00:22:41,728
-I remove a box.
-Yeah.
640
00:22:41,728 --> 00:22:42,796
You're with me?
641
00:22:42,796 --> 00:22:44,631
And, Victoria,
this is your team.
642
00:22:44,631 --> 00:22:46,266
Get us ready for this. Okay?
643
00:22:46,266 --> 00:22:47,601
Okay.
644
00:22:47,601 --> 00:22:48,835
Here we go. Here we go.
645
00:22:48,835 --> 00:22:50,570
Oh, here it goes, Joe.
646
00:22:50,570 --> 00:22:52,506
Come on, guys.
Welcome to Papa Joe's.
647
00:22:52,506 --> 00:22:53,707
Come on.
648
00:22:53,707 --> 00:22:55,008
Good to see you. Hey.
649
00:22:55,008 --> 00:22:57,778
Hi, Joseph. Hi, guys.
Welcome.
650
00:22:57,778 --> 00:22:59,646
Welcome.
Do you want a mule?
651
00:22:59,646 --> 00:23:01,047
-Yup.
-All right.
652
00:23:01,047 --> 00:23:02,682
Did you wanna put it
in a food order?
653
00:23:02,682 --> 00:23:04,618
-Thin crust.
-Thin crust Pepperoni?
654
00:23:04,618 --> 00:23:06,319
How are you feeling
about your mise en place?
655
00:23:06,319 --> 00:23:07,788
Uh, I'm a--I'm, I'm ready.
656
00:23:07,788 --> 00:23:09,790
Oh, my God.
I'm already lost.
657
00:23:09,790 --> 00:23:12,392
-Two mules and a Good Fella.
-No. Two Good...
658
00:23:12,392 --> 00:23:13,827
No. Two Good Fellas
and one mule.
659
00:23:13,827 --> 00:23:15,061
Okay. Got it.
660
00:23:15,061 --> 00:23:16,763
-Mule, okay?
-Yeah.
661
00:23:16,763 --> 00:23:17,898
-Five.
-Five mules.
662
00:23:17,898 --> 00:23:21,001
Today is gonna be wild,
but we're gonna make it through.
663
00:23:21,001 --> 00:23:22,469
-Any orders yet?
-Nothing yet, Jon.
664
00:23:22,469 --> 00:23:23,737
-Nothing yet? Wow.
-No.
665
00:23:23,737 --> 00:23:25,038
Nothing from the printer
at least.
666
00:23:25,038 --> 00:23:25,939
So, Victoria,
667
00:23:25,939 --> 00:23:27,808
-nobody's put a food order yet.
-Not yet.
668
00:23:27,808 --> 00:23:29,509
-They got to be selling food.
-Yes.
669
00:23:29,509 --> 00:23:30,377
So they should be
taking those orders
670
00:23:30,377 --> 00:23:31,711
-and getting them back there.
-Okay.
671
00:23:31,711 --> 00:23:32,946
Well, five mules right here.
672
00:23:32,946 --> 00:23:34,748
Make sure
you get food orders, okay?
673
00:23:34,748 --> 00:23:36,817
-A thin crust pizza.
-So this one.
674
00:23:36,817 --> 00:23:38,585
-Oh, my God.
-What are you doing?
675
00:23:38,585 --> 00:23:40,086
I'm, I'm going
crazy a little bit.
676
00:23:40,086 --> 00:23:41,555
-What are you making?
-The Good Fella.
677
00:23:41,555 --> 00:23:42,989
The Good Fella.
678
00:23:42,989 --> 00:23:45,759
Alex, talk her
through the Good Fella.
679
00:23:45,759 --> 00:23:47,093
-You know the Good Fella.
-I know.
680
00:23:47,093 --> 00:23:48,795
He's the one
waiting for the drink.
681
00:23:48,795 --> 00:23:51,665
So did you all order drinks?
682
00:23:51,665 --> 00:23:52,732
-Yes.
-We did.
683
00:23:52,732 --> 00:23:53,567
-But you only got two?
-Yes.
684
00:23:53,567 --> 00:23:55,635
So, we blew
this table, didn't we?
685
00:23:55,635 --> 00:23:57,437
Because the four of you
should have come out at once.
686
00:23:57,437 --> 00:23:58,805
Okay, we're pulling a box.
687
00:23:58,805 --> 00:24:01,675
We're not sequencing right,
one box down.
688
00:24:01,675 --> 00:24:04,044
[tense music]
689
00:24:04,044 --> 00:24:05,712
-And another mule?
-One dead soldier.
690
00:24:05,712 --> 00:24:06,847
-Who made that?
-This is on Lana.
691
00:24:06,847 --> 00:24:10,484
Lana. Okay. One down.
Another mistake, another box.
692
00:24:10,484 --> 00:24:12,085
Down to eight.
693
00:24:12,085 --> 00:24:14,020
So how do you like
watching him drink his drink
694
00:24:14,020 --> 00:24:15,689
-when you don't have one?
-I want one.
695
00:24:15,689 --> 00:24:16,823
Of course,
you want your frickin' drink.
696
00:24:16,823 --> 00:24:17,691
That's not cool.
697
00:24:17,691 --> 00:24:18,992
And you don't wanna drink
your drink
698
00:24:18,992 --> 00:24:20,126
because she doesn't have one,
right?
699
00:24:20,126 --> 00:24:22,429
So, so the whole situation
is completely [bleep] up,
700
00:24:22,429 --> 00:24:23,296
just because they didn't bring
701
00:24:23,296 --> 00:24:24,798
the right drink
for the right table.
702
00:24:24,798 --> 00:24:26,533
-Uh-hmm. Yeah.
-So, this is a failure.
703
00:24:26,533 --> 00:24:27,934
-You agree?
-Absolutely.
704
00:24:27,934 --> 00:24:30,704
All right, man.
I'm pulling another box.
705
00:24:30,704 --> 00:24:33,907
Four people at the table,
one drink comes out.
706
00:24:33,907 --> 00:24:35,108
What are these?
707
00:24:35,108 --> 00:24:36,743
Victoria, we have
to time this better.
708
00:24:36,743 --> 00:24:38,011
I have a table
with four people that--
709
00:24:38,011 --> 00:24:39,613
-Okay.
---got two drinks,
710
00:24:39,613 --> 00:24:41,481
a table with four people
that got one drink.
711
00:24:41,481 --> 00:24:42,616
Okay, I'm gonna handle it.
712
00:24:42,616 --> 00:24:43,550
So this isn't going out
by the table.
713
00:24:43,550 --> 00:24:45,519
I don't understand
what's happening here.
714
00:24:45,519 --> 00:24:46,553
All right.
715
00:24:47,888 --> 00:24:49,155
We never got hit
with food orders.
716
00:24:49,155 --> 00:24:51,157
Not yet.
717
00:24:51,157 --> 00:24:52,626
Lana, did you put
any food orders in?
718
00:24:52,626 --> 00:24:53,693
-Yes.
-You did?
719
00:24:53,693 --> 00:24:54,995
But they don't have them.
720
00:24:54,995 --> 00:24:56,563
I'm told Lana put a few in.
721
00:24:56,563 --> 00:24:57,797
You don't have any?
722
00:24:57,797 --> 00:24:59,466
-Nothing.
-We have a big problem.
723
00:24:59,466 --> 00:25:00,901
-Okay.
-Lana says she put
724
00:25:00,901 --> 00:25:02,035
three orders in,
but there's no orders
725
00:25:02,035 --> 00:25:03,470
in the kitchen from anyone.
726
00:25:03,470 --> 00:25:05,038
We sent them. Let me check.
727
00:25:05,038 --> 00:25:06,806
You have to verify it.
Something is not right.
728
00:25:06,806 --> 00:25:08,475
Hey, they're not getting
any of the orders
729
00:25:08,475 --> 00:25:09,442
through the system.
730
00:25:09,442 --> 00:25:10,777
Do you know what
pizzas are in, which ones?
731
00:25:10,777 --> 00:25:13,513
I will go get
exactly written it down.
732
00:25:13,513 --> 00:25:15,415
-No drink for you?
-No drink.
733
00:25:15,415 --> 00:25:16,316
Straight up.
734
00:25:16,316 --> 00:25:18,018
If this wasn't me,
if this wasn't going on,
735
00:25:18,018 --> 00:25:18,985
would you be
walking out of here now?
736
00:25:18,985 --> 00:25:20,921
-Absolutely.
-And in essence, they blew it.
737
00:25:20,921 --> 00:25:23,523
-Yes, sir.
-Another box gone.
738
00:25:23,523 --> 00:25:24,925
There's a problem
with the printer.
739
00:25:24,925 --> 00:25:26,493
You need to actually
physically print
740
00:25:26,493 --> 00:25:28,662
and we need to take it
to the back.
741
00:25:28,662 --> 00:25:31,798
When this man gets a drink,
it's victory for me.
742
00:25:31,798 --> 00:25:33,800
I mean, I've been dealing
with you now for 10 minutes,
743
00:25:33,800 --> 00:25:35,902
so this is my victory
right here.
744
00:25:35,902 --> 00:25:40,473
Can we somehow,
somehow get this table served?
745
00:25:40,473 --> 00:25:42,208
Have you guys
gotten your four drinks?
746
00:25:42,208 --> 00:25:44,110
Yes, you did. Hurray!
747
00:25:44,110 --> 00:25:46,112
How long till they got
theirs after you had yours?
748
00:25:46,112 --> 00:25:47,514
Ten minutes.
749
00:25:47,514 --> 00:25:49,583
Another mistake.
Another mistake.
750
00:25:49,583 --> 00:25:53,186
And this poor guy still
doesn't have his frickin' drink.
751
00:25:53,186 --> 00:25:55,455
We can't get our timing right.
752
00:25:55,455 --> 00:25:56,723
Now I had you plated up.
753
00:25:56,723 --> 00:25:58,692
-Oh, perfect.
-How many orders did we get?
754
00:25:58,692 --> 00:26:01,494
Right now,
we have about at least 10.
755
00:26:01,494 --> 00:26:03,129
Look at this pizza,
right? Beautiful.
756
00:26:03,129 --> 00:26:04,497
-Yeah.
-Beautiful.
757
00:26:04,497 --> 00:26:05,899
Thank you, sir. Thank you.
758
00:26:05,899 --> 00:26:07,233
You're doing
an excellent job, Jon.
759
00:26:07,233 --> 00:26:08,468
Okay.
760
00:26:08,468 --> 00:26:09,636
We need the tickets.
761
00:26:09,636 --> 00:26:10,670
Looked like we were doing good
762
00:26:10,670 --> 00:26:11,605
and now we're completely
unraveling.
763
00:26:11,605 --> 00:26:12,973
We were doing great
and then we weren't.
764
00:26:12,973 --> 00:26:14,841
-Yeah.
-Five, five, five.
765
00:26:14,841 --> 00:26:16,743
Where's my pizza?
766
00:26:16,743 --> 00:26:18,178
[tense music]
767
00:26:18,178 --> 00:26:19,679
-You're good, right?
-We're good.
768
00:26:19,679 --> 00:26:21,181
-About time, my man.
-Okay.
769
00:26:21,181 --> 00:26:22,749
-You guys ordered pizza, too?
-All right.
770
00:26:22,749 --> 00:26:24,050
You guys, we're gonna go
through this whole [bleep] thing
771
00:26:24,050 --> 00:26:25,051
all over again.
772
00:26:25,051 --> 00:26:26,753
-All right? Okay.
-Yeah.
773
00:26:26,753 --> 00:26:28,188
I put the first orders in.
774
00:26:28,188 --> 00:26:29,723
I put all the first orders in.
775
00:26:29,723 --> 00:26:30,790
Those are my pizzas.
776
00:26:30,790 --> 00:26:33,526
[tense music]
777
00:26:33,526 --> 00:26:35,161
We're down to four boxes.
778
00:26:35,161 --> 00:26:37,130
-Jon.
-Another one dumped.
779
00:26:38,531 --> 00:26:40,734
Another box.
Now we're down to three.
780
00:26:40,734 --> 00:26:42,202
[tense music]
781
00:26:44,104 --> 00:26:45,905
-Do we have more food?
-Yeah, my [indistinct]
782
00:26:45,905 --> 00:26:47,540
And this is a lot
of people without food.
783
00:26:47,540 --> 00:26:49,209
Yes. The tickets
were taken back there.
784
00:26:49,209 --> 00:26:50,910
I mean, like [indistinct]
785
00:26:50,910 --> 00:26:52,646
Something is not right,
Joe, right?
786
00:26:52,646 --> 00:26:53,880
Look at all the people
without food,
787
00:26:53,880 --> 00:26:55,281
but we don't have
enough cooking.
788
00:26:55,281 --> 00:26:56,650
-Yeah.
-So something is not right.
789
00:26:58,151 --> 00:27:00,954
There's two food
orders with no tickets.
790
00:27:00,954 --> 00:27:02,055
I don't have any orders.
791
00:27:02,055 --> 00:27:04,791
You got your drink.
You didn't get any, any pizza?
792
00:27:04,791 --> 00:27:06,660
-Uh-uh. Not yet.
-No.
793
00:27:06,660 --> 00:27:08,895
We're down to one box.
794
00:27:08,895 --> 00:27:10,063
There was a good system going,
795
00:27:10,063 --> 00:27:11,765
and all of a sudden these
tickets multiplied like rabbits,
796
00:27:11,765 --> 00:27:12,999
I don't understand
what happened.
797
00:27:12,999 --> 00:27:14,200
-I know.
-Jesus Christ.
798
00:27:14,200 --> 00:27:16,536
[upbeat music]
799
00:27:18,138 --> 00:27:21,107
Who's still waiting for pizza?
Look at this.
800
00:27:21,107 --> 00:27:22,842
-Do we know what's happening?
-[indistinct]
801
00:27:22,842 --> 00:27:24,177
Does somebody
know what's happening?
802
00:27:29,049 --> 00:27:30,116
Look at this.
803
00:27:30,116 --> 00:27:32,118
If I had 10 more boxes,
804
00:27:32,118 --> 00:27:34,220
I would throw them
all right now,
805
00:27:34,220 --> 00:27:37,023
because we don't even have
the pizza orders in the kitchen.
806
00:27:37,023 --> 00:27:39,092
How many of you still
don't have your pizza?
807
00:27:39,092 --> 00:27:41,061
Guess what?
808
00:27:41,061 --> 00:27:42,896
The order never went
into the kitchen.
809
00:27:42,896 --> 00:27:44,297
[gasps]
810
00:27:44,297 --> 00:27:46,199
They had a service problem
811
00:27:46,199 --> 00:27:49,536
and management sort of lost
control of this, Victoria.
812
00:27:49,536 --> 00:27:51,938
And now they haven't
even started making your pizzas.
813
00:27:51,938 --> 00:27:54,574
Now they're trying
to figure out what's going on
814
00:27:54,574 --> 00:27:56,876
and hopefully they'll get
your order in.
815
00:27:56,876 --> 00:27:58,945
-How do you feel about that?
-I'm about to go.
816
00:27:58,945 --> 00:28:01,281
We completely fell apart here.
817
00:28:01,281 --> 00:28:03,883
All right, guys,
let's close this up.
818
00:28:03,883 --> 00:28:05,552
All right, guys.
819
00:28:05,552 --> 00:28:07,053
First of all,
I wanna say thank you
820
00:28:07,053 --> 00:28:08,722
for everybody for showing up.
821
00:28:08,722 --> 00:28:11,891
I do apologize.
It was a little crazy and chaos.
822
00:28:11,891 --> 00:28:13,793
I would love it
if you guys came again.
823
00:28:13,793 --> 00:28:15,829
And like I said,
824
00:28:15,829 --> 00:28:17,931
I do apologize
from the bottom of my heart.
825
00:28:17,931 --> 00:28:19,165
We will get this together
826
00:28:19,165 --> 00:28:21,101
and we will get it right
next time.
827
00:28:21,101 --> 00:28:22,268
I do apologize.
828
00:28:25,004 --> 00:28:28,108
I'm not necessarily,
you know, happy.
829
00:28:28,108 --> 00:28:29,743
We had a plan.
830
00:28:29,743 --> 00:28:31,578
We tried to execute the plan.
831
00:28:31,578 --> 00:28:34,147
We kind of just went
all over the place.
832
00:28:34,147 --> 00:28:36,850
There definitely has
to be better communication.
833
00:28:36,850 --> 00:28:38,818
[dramatic music]
834
00:28:38,818 --> 00:28:40,153
[upbeat music]
835
00:28:42,756 --> 00:28:45,358
Last night, I saw
absolute chaos behind the bar.
836
00:28:45,358 --> 00:28:47,227
Victoria, how do you think
last night went?
837
00:28:47,227 --> 00:28:48,995
-Wild.
-Good word.
838
00:28:48,995 --> 00:28:50,296
It was complete anarchy.
839
00:28:50,296 --> 00:28:52,766
-It was a good wakeup call.
-Absolutely.
840
00:28:52,766 --> 00:28:54,968
We are lacking leadership
behind the bar.
841
00:28:54,968 --> 00:28:56,736
You're a great bartender.
842
00:28:56,736 --> 00:28:58,805
You have the potential
to be a great manager.
843
00:28:58,805 --> 00:29:01,641
I don't know that you can do
both at the same time right now.
844
00:29:01,641 --> 00:29:03,610
Additionally,
we're lacking systems.
845
00:29:03,610 --> 00:29:05,178
We're lacking some fundamentals.
846
00:29:05,178 --> 00:29:07,113
Lana, you were awesome
last night.
847
00:29:07,113 --> 00:29:09,716
-Thank you.
-Abel, you were a machine
848
00:29:09,716 --> 00:29:11,651
and that serve as well.
As a whole though,
849
00:29:11,651 --> 00:29:13,987
the drinks weren't as accurate
as they should have been.
850
00:29:13,987 --> 00:29:16,256
I wanna make sure that
they're nailing these recipes.
851
00:29:16,256 --> 00:29:17,857
And I wanna make sure
they understand
852
00:29:17,857 --> 00:29:19,959
why it's important for us
to elevate the cocktail program.
853
00:29:19,959 --> 00:29:22,262
This is called
the Calabrita Shot.
854
00:29:22,262 --> 00:29:25,398
So, one-half once of lime juice.
855
00:29:25,398 --> 00:29:29,936
One-half ounce Calabrian
chili infused agave syrup.
856
00:29:29,936 --> 00:29:33,373
One ounce tequila.
857
00:29:33,373 --> 00:29:36,209
Going to ice
my mixing glass to the top.
858
00:29:36,209 --> 00:29:38,812
Nice little shake.
859
00:29:38,812 --> 00:29:41,314
I'm gonna strain
this into my shot glass.
860
00:29:41,314 --> 00:29:43,349
And I'm going
to garnish this with...
861
00:29:43,349 --> 00:29:46,319
a pink salt shred lime wedge.
862
00:29:46,319 --> 00:29:48,221
This is the Calabrita Shot.
863
00:29:49,656 --> 00:29:50,657
It's beautiful.
864
00:29:50,657 --> 00:29:52,659
The bar training
with Alex went very well
865
00:29:52,659 --> 00:29:54,427
and I'm very excited
for some of our new drinks,
866
00:29:54,427 --> 00:29:55,695
especially that shot.
867
00:29:55,695 --> 00:29:56,996
Ooh, that kick back.
868
00:29:56,996 --> 00:29:58,164
-I'll have two, please.
-Two, please?
869
00:29:58,164 --> 00:30:00,967
He gave it at the perfect mix
of sweet and spicy.
870
00:30:00,967 --> 00:30:02,402
I'm really looking forward
to giving it to customers.
871
00:30:02,402 --> 00:30:03,770
I know they're gonna be happy.
872
00:30:03,770 --> 00:30:05,104
I'm super excited about them.
873
00:30:05,104 --> 00:30:06,206
I think you guys
are, too, right?
874
00:30:06,206 --> 00:30:07,273
-Yes.
-I love it.
875
00:30:07,273 --> 00:30:08,775
Okay. I have to see you
at re-launch.
876
00:30:08,775 --> 00:30:10,109
-Thank you.
-Thank you.
877
00:30:11,945 --> 00:30:14,848
[dramatic music]
878
00:30:14,848 --> 00:30:16,749
Last night, I saw two things.
879
00:30:16,749 --> 00:30:18,885
The amazing love of a family
880
00:30:18,885 --> 00:30:21,254
and the complete failure
of a business.
881
00:30:22,956 --> 00:30:25,225
-Hi.
-Hi.
882
00:30:25,225 --> 00:30:27,894
Victoria needs to run
this place effectively
883
00:30:27,894 --> 00:30:30,230
and Joe needs to be
a meaningful mentor
884
00:30:30,230 --> 00:30:31,965
for this business
to be successful.
885
00:30:31,965 --> 00:30:33,900
And we need to talk
about that today.
886
00:30:33,900 --> 00:30:35,335
I wanna talk about last night.
887
00:30:35,335 --> 00:30:36,803
What do you think
happened last night?
888
00:30:36,803 --> 00:30:39,205
Oh, my gosh.
It was--it was chaos.
889
00:30:39,205 --> 00:30:41,741
I can't manage
and bartend at the same time.
890
00:30:41,741 --> 00:30:42,876
-You can't manage--
-So, I learned that--
891
00:30:42,876 --> 00:30:44,010
---when you're looking down.
-Yeah.
892
00:30:44,010 --> 00:30:45,411
Here's what
I learned last night.
893
00:30:45,411 --> 00:30:47,413
When I noticed that
we only had five or six
894
00:30:47,413 --> 00:30:49,048
pizzas cooking in the kitchen,
895
00:30:49,048 --> 00:30:50,383
-but we had 20 tables.
-Right.
896
00:30:50,383 --> 00:30:51,484
I saw we had a problem,
897
00:30:51,484 --> 00:30:52,819
-right, Joe?
-There was. Yes.
898
00:30:52,819 --> 00:30:54,888
-Right. Yes.
-You didn't see that.
899
00:30:54,888 --> 00:30:56,089
I didn't see it right away.
900
00:30:56,089 --> 00:30:57,457
-You're right.
-And that's the trick.
901
00:30:57,457 --> 00:30:58,358
So, you have to stay
ahead of this.
902
00:30:58,358 --> 00:31:00,960
-Yes. Yes.
-So if you see three tables,
903
00:31:00,960 --> 00:31:02,161
-go orders in--
-Yes.
904
00:31:02,161 --> 00:31:04,197
--just run in the back and make
sure he's got three tickets.
905
00:31:04,197 --> 00:31:05,465
-Exactly.
-And stay ahead
906
00:31:05,465 --> 00:31:07,267
-of these, Victoria.
-Yes.
907
00:31:07,267 --> 00:31:09,068
Understanding that flow.
908
00:31:09,068 --> 00:31:12,138
The first place I would
have gone was to Nick.
909
00:31:12,138 --> 00:31:14,741
The problem
wasn't the POS system.
910
00:31:14,741 --> 00:31:15,842
-Yes.
-The problem was pizzas
911
00:31:15,842 --> 00:31:17,043
coming out of the kitchen.
912
00:31:17,043 --> 00:31:19,212
Let me solve that.
Let me get him going.
913
00:31:19,212 --> 00:31:21,114
-You agree, Joe?
-Yeah. Yes, 100%.
914
00:31:21,114 --> 00:31:22,882
And that would have given
him a 10-minute head start.
915
00:31:22,882 --> 00:31:24,384
-Yes.
-They need some tough love
916
00:31:24,384 --> 00:31:25,952
from you sometimes, Joe.
917
00:31:25,952 --> 00:31:27,487
They're gonna lose this place
918
00:31:27,487 --> 00:31:28,821
if you don't keep
their standards high.
919
00:31:28,821 --> 00:31:29,889
-Yes, sir.
-Yeah.
920
00:31:29,889 --> 00:31:31,357
-Right, Nick?
-Yes, sir. Yes.
921
00:31:31,357 --> 00:31:32,926
So be her eyes and ears,
922
00:31:32,926 --> 00:31:34,260
and bust her
923
00:31:34,260 --> 00:31:35,862
-if it isn't right.
-Yeah. Yes.
924
00:31:35,862 --> 00:31:36,930
You have one job
925
00:31:36,930 --> 00:31:38,264
-as the leader.
-Okay.
926
00:31:38,264 --> 00:31:41,134
One thing, maintain standards.
927
00:31:41,134 --> 00:31:44,837
-You fight for those standards.
-Ooh-wee.
928
00:31:44,837 --> 00:31:47,440
You have to be
the queen of those standards.
929
00:31:47,440 --> 00:31:49,309
-You get this?
-Yes, I do.
930
00:31:49,309 --> 00:31:51,244
I want you to know
I really believe in you.
931
00:31:51,244 --> 00:31:52,078
Aww.
932
00:31:52,078 --> 00:31:54,147
-You have the personality--
-Wow.
933
00:31:54,147 --> 00:31:55,915
--the love in your heart,
934
00:31:55,915 --> 00:31:58,918
I mean, you are
a really good person,
935
00:31:58,918 --> 00:32:00,954
you deserve this success.
936
00:32:00,954 --> 00:32:02,989
-Thank you.
-Fight for those families
937
00:32:02,989 --> 00:32:05,224
and feel great about it
every night when you go home.
938
00:32:05,224 --> 00:32:07,060
-Thank you.
-Okay?
939
00:32:07,060 --> 00:32:08,261
You feel the same way,
don't you?
940
00:32:08,261 --> 00:32:09,228
I do.
941
00:32:09,228 --> 00:32:10,830
And you got something
to fight for, buddy.
942
00:32:10,830 --> 00:32:12,932
Absolutely. Uh-hmm.
Thank you so much.
943
00:32:12,932 --> 00:32:14,801
What do you think, Joe,
when we have this discussion?
944
00:32:14,801 --> 00:32:16,135
This is my last adventure.
945
00:32:16,135 --> 00:32:17,804
I'm not gonna do
nothing anymore.
946
00:32:17,804 --> 00:32:19,906
No open no more business.
I wanna relax.
947
00:32:19,906 --> 00:32:21,307
-Yes, sir.
-So, it'll be yours.
948
00:32:21,307 --> 00:32:22,442
Your, your future.
949
00:32:22,442 --> 00:32:24,043
To see you actually be able
950
00:32:24,043 --> 00:32:26,879
to retire is everything.
951
00:32:26,879 --> 00:32:28,147
-I love you.
-Okay?
952
00:32:28,147 --> 00:32:30,116
Okay. Thank you, Joe.
We love you.
953
00:32:30,116 --> 00:32:33,086
I know it's emotional moment.
954
00:32:33,086 --> 00:32:35,154
-I feel it.
-So, there is a formula
955
00:32:35,154 --> 00:32:38,024
for success at this table
that is very special.
956
00:32:38,024 --> 00:32:39,258
-Yeah.
-Very special.
957
00:32:39,258 --> 00:32:40,426
Now seize it together.
958
00:32:40,426 --> 00:32:41,828
-Yeah.
-Thank you.
959
00:32:41,828 --> 00:32:44,497
Okay? Okay, guys,
I got a bar to build.
960
00:32:44,497 --> 00:32:46,599
I feel that Victoria
understands her role now
961
00:32:46,599 --> 00:32:48,368
to protect those standards.
962
00:32:48,368 --> 00:32:49,502
Nick has her back,
963
00:32:49,502 --> 00:32:52,105
and Joe can give that tough love
964
00:32:52,105 --> 00:32:54,273
as a mentor that Victoria needs
965
00:32:54,273 --> 00:32:56,976
to lead this restaurant
for the next generation.
966
00:32:56,976 --> 00:32:58,845
You're gonna be cooking
a lot of pizza tomorrow.
967
00:32:58,845 --> 00:33:00,213
Bring it on. I love it.
968
00:33:00,213 --> 00:33:01,447
-Okay.
-I love it.
969
00:33:01,447 --> 00:33:02,615
-I'll see you guys tomorrow.
-Thank you. It was a pleasure.
970
00:33:02,615 --> 00:33:03,916
-Thank you.
-Bye-bye.
971
00:33:03,916 --> 00:33:05,284
[dramatic music]
972
00:33:08,254 --> 00:33:11,057
[upbeat music]
973
00:33:11,057 --> 00:33:12,859
[equipment whirring]
974
00:33:24,270 --> 00:33:25,938
[crowd cheering]
975
00:33:25,938 --> 00:33:27,373
Hi.
976
00:33:27,373 --> 00:33:28,441
Hello!
977
00:33:28,441 --> 00:33:29,942
[crowd cheering]
978
00:33:32,512 --> 00:33:33,646
How you feeling, Joe?
979
00:33:33,646 --> 00:33:34,881
Great.
980
00:33:34,881 --> 00:33:36,215
I've been looking forward
981
00:33:36,215 --> 00:33:38,317
to coming to do this rescue
for weeks.
982
00:33:38,317 --> 00:33:40,286
When I heard
the story of your family,
983
00:33:40,286 --> 00:33:42,188
it's an unbelievable story.
984
00:33:42,188 --> 00:33:45,191
This is one of the most noble
rescues I've ever done
985
00:33:45,191 --> 00:33:47,660
for one of the greatest families
I've ever worked with.
986
00:33:47,660 --> 00:33:49,262
These people are unbelievable.
987
00:33:49,262 --> 00:33:51,097
[crowd cheering]
988
00:33:51,097 --> 00:33:52,432
Yeah.
989
00:33:52,432 --> 00:33:55,401
This bar is about
a family legacy.
990
00:33:55,401 --> 00:33:58,504
It's about you handing it down
to the next generation
991
00:33:58,504 --> 00:34:00,540
and then you hopefully
handing it down
992
00:34:00,540 --> 00:34:02,909
to the next generation again.
993
00:34:02,909 --> 00:34:05,378
So this was never about a bar.
994
00:34:05,378 --> 00:34:08,014
This was always about a family.
995
00:34:08,014 --> 00:34:10,149
One thing I know,
996
00:34:10,149 --> 00:34:12,185
Raja is watching us right now,
isn't he, Victoria?
997
00:34:12,185 --> 00:34:13,653
-Hell yeah, he is.
-Yes.
998
00:34:13,653 --> 00:34:16,055
This has been a rough week
for you in a way, hasn't it?
999
00:34:16,055 --> 00:34:17,590
Yeah, very emotional.
1000
00:34:17,590 --> 00:34:20,226
Yeah. I was a little tough
on you the first night?
1001
00:34:20,226 --> 00:34:21,360
Yes.
1002
00:34:21,360 --> 00:34:22,562
Not as tough as I could
have been though.
1003
00:34:22,562 --> 00:34:25,665
But my dad's biggest thing
was tough love.
1004
00:34:25,665 --> 00:34:27,266
-So thank you for that.
-Yeah.
1005
00:34:27,266 --> 00:34:28,501
Thank you.
1006
00:34:28,501 --> 00:34:30,303
Now, Joe has to be
that tough love, right?
1007
00:34:30,303 --> 00:34:32,538
-Yeah.
-You all deserve this so much.
1008
00:34:32,538 --> 00:34:34,640
Okay, here we go. Ready?
1009
00:34:34,640 --> 00:34:36,109
Give me a little
noise here, folks.
1010
00:34:36,109 --> 00:34:37,110
Here we go.
1011
00:34:37,110 --> 00:34:40,246
One, two, and three!
1012
00:34:40,246 --> 00:34:41,514
[dramatic music]
1013
00:34:45,527 --> 00:34:48,129
One, two, three!
1014
00:34:48,129 --> 00:34:49,430
[crowd cheering]
1015
00:34:49,430 --> 00:34:51,566
[dramatic music]
1016
00:34:51,566 --> 00:34:53,535
-Yes!
-Oh, my God.
1017
00:34:53,535 --> 00:34:55,003
Gave us a new look.
1018
00:34:55,003 --> 00:34:56,070
New look.
1019
00:34:56,070 --> 00:34:57,105
Come here.
1020
00:34:59,240 --> 00:35:00,441
Hi, daddy.
1021
00:35:00,441 --> 00:35:02,277
This is Layla, my baby.
1022
00:35:03,945 --> 00:35:05,146
Look at that.
1023
00:35:05,146 --> 00:35:07,081
I know. I know.
1024
00:35:08,316 --> 00:35:09,584
That's yours.
1025
00:35:11,553 --> 00:35:12,921
Are you okay?
1026
00:35:12,921 --> 00:35:14,255
Oh, I love it so much.
1027
00:35:14,255 --> 00:35:16,524
I knew you would. Family, right?
1028
00:35:16,524 --> 00:35:19,494
The next door
has Ezra's name on it.
1029
00:35:19,494 --> 00:35:22,096
-Do you like it?
-Thank you very much.
1030
00:35:22,096 --> 00:35:23,198
-Do you like it?
-Yes.
1031
00:35:23,198 --> 00:35:25,133
-Hi, Layla.
-Hi.
1032
00:35:25,133 --> 00:35:26,234
What do you think?
1033
00:35:26,234 --> 00:35:28,269
I'm, uh, out of words.
1034
00:35:28,269 --> 00:35:30,171
I'm speechless about this.
1035
00:35:30,171 --> 00:35:33,942
Well, you've been making
pizza for a long time, right?
1036
00:35:33,942 --> 00:35:36,211
-This will be yours one day.
-Thanks to this man right here.
1037
00:35:36,211 --> 00:35:38,646
[crowd cheering]
1038
00:35:38,646 --> 00:35:41,082
Even though it's Layla's,
we can still have
1039
00:35:41,082 --> 00:35:42,984
-Joe's Famous, can't we?
-Yes.
1040
00:35:42,984 --> 00:35:43,985
-That's right.
-So your name
1041
00:35:43,985 --> 00:35:45,086
-doesn't disappear.
-Never.
1042
00:35:45,086 --> 00:35:46,254
You live on
1043
00:35:46,254 --> 00:35:47,589
in this concept as you should.
1044
00:35:47,589 --> 00:35:49,123
Never, never. Thank you.
1045
00:35:49,123 --> 00:35:51,392
So a whole new outside,
1046
00:35:51,392 --> 00:35:53,261
a new logo, a new brand,
a whole new beginning
1047
00:35:53,261 --> 00:35:54,963
for you guys.
1048
00:35:54,963 --> 00:35:57,498
You guys deserve
a great, great restaurant,
1049
00:35:57,498 --> 00:35:58,633
a great bar.
You ready to see it?
1050
00:35:58,633 --> 00:35:59,634
-Yes.
-We're ready.
1051
00:35:59,634 --> 00:36:00,702
-Go ahead.
-Let's go.
1052
00:36:00,702 --> 00:36:02,403
[crowd cheering]
1053
00:36:02,403 --> 00:36:03,438
Oh, my God.
1054
00:36:03,438 --> 00:36:04,472
A bar?
1055
00:36:04,472 --> 00:36:06,107
Abel, get the other door.
1056
00:36:06,107 --> 00:36:07,675
Oh. Ooh.
1057
00:36:07,675 --> 00:36:11,179
Oh, my God.
1058
00:36:11,179 --> 00:36:12,547
-I love the bricks.
-Oh, my God.
1059
00:36:12,547 --> 00:36:14,682
Wow.
1060
00:36:14,682 --> 00:36:15,750
And we still
have Tuesday nights.
1061
00:36:15,750 --> 00:36:17,986
Look at the bar, dude.
1062
00:36:17,986 --> 00:36:20,321
Now, I wanna come
and eat with my family.
1063
00:36:20,321 --> 00:36:22,290
Sorry, Joe.
1064
00:36:22,290 --> 00:36:24,525
TVs, TVs, TVs, TVs.
1065
00:36:24,525 --> 00:36:27,095
I love it, really. It's a--
1066
00:36:27,095 --> 00:36:29,530
I cannot express
my feeling now, you know,
1067
00:36:29,530 --> 00:36:32,767
this is one moment families
wanted in life, you know?
1068
00:36:32,767 --> 00:36:34,736
That's the one
in the mountains with Dad.
1069
00:36:34,736 --> 00:36:36,004
Yeah.
1070
00:36:36,004 --> 00:36:37,372
And Layla and Ezra.
1071
00:36:37,372 --> 00:36:38,573
Oh, right.
1072
00:36:38,573 --> 00:36:40,008
Oh, my God.
1073
00:36:44,012 --> 00:36:45,680
They're so nice.
1074
00:36:45,680 --> 00:36:47,782
What do you think?
1075
00:36:47,782 --> 00:36:49,450
Beautiful.
1076
00:36:49,450 --> 00:36:51,219
-You like it, Joe?
-Yes. Beautiful.
1077
00:36:51,219 --> 00:36:52,387
-Thank you very much.
-Feels good?
1078
00:36:52,387 --> 00:36:53,521
Yes. Thank you very much.
1079
00:36:53,521 --> 00:36:54,555
-You're awesome.
-You like it, buddy?
1080
00:36:56,557 --> 00:36:58,359
-Feel good?
-Beautiful.
1081
00:36:58,359 --> 00:36:59,560
And come on,
grab a seat at the bar.
1082
00:36:59,560 --> 00:37:00,762
I wanna show you
guys everything.
1083
00:37:00,762 --> 00:37:03,197
Jon did an amazing job.
1084
00:37:03,197 --> 00:37:05,500
It screams family.
1085
00:37:05,500 --> 00:37:06,567
How about these barstools?
1086
00:37:06,567 --> 00:37:08,436
-I like them, very comfortable.
-Yeah.
1087
00:37:08,436 --> 00:37:10,204
I got you PathSpot. I love this.
1088
00:37:10,204 --> 00:37:12,240
When you wash
your hands, Victoria
1089
00:37:12,240 --> 00:37:14,342
you put them underneath here.
1090
00:37:14,342 --> 00:37:16,577
If you get a red light,
wash them again.
1091
00:37:16,577 --> 00:37:18,546
-Okay.
-Oh, I got you SkyTabs.
1092
00:37:18,546 --> 00:37:19,614
-Oh, wow.
-Nice.
1093
00:37:19,614 --> 00:37:21,449
So, you take it to the table,
you put the order
1094
00:37:21,449 --> 00:37:23,785
in right at the table,
swipe the credit card,
1095
00:37:23,785 --> 00:37:25,286
and you're not running
back and forth,
1096
00:37:25,286 --> 00:37:26,821
back and forth, back and forth.
1097
00:37:26,821 --> 00:37:28,723
I got BarProducts.com
1098
00:37:28,723 --> 00:37:30,358
to give you guys
everything you need.
1099
00:37:30,358 --> 00:37:32,093
Mixers, shakers, strainers,
1100
00:37:32,093 --> 00:37:34,228
every piece of equipment
you could want
1101
00:37:34,228 --> 00:37:35,596
we've got for you back here.
1102
00:37:35,596 --> 00:37:37,799
And then I got Dress The Drink
1103
00:37:37,799 --> 00:37:39,701
to give you guys
really cool garnishes.
1104
00:37:39,701 --> 00:37:42,737
And remember
those Partender numbers?
1105
00:37:42,737 --> 00:37:44,739
We can't forget
about those numbers.
1106
00:37:44,739 --> 00:37:46,341
So I got you
a subscription to it.
1107
00:37:46,341 --> 00:37:49,210
And oh, Nick.
1108
00:37:49,210 --> 00:37:51,679
-Oh.
-Nice.
1109
00:37:51,679 --> 00:37:53,348
Nice. Nice.
1110
00:37:53,348 --> 00:37:54,816
Boy, do you deserve this.
1111
00:37:54,816 --> 00:37:56,250
-What do you think, buddy?
-I love it.
1112
00:37:57,552 --> 00:37:59,320
What would your dad say
right now if he saw you
1113
00:37:59,320 --> 00:38:00,655
-holding that in front of you?
-Oh, my God.
1114
00:38:00,655 --> 00:38:02,724
He would be so proud.
1115
00:38:02,724 --> 00:38:04,392
-Thank you so much.
-But do me a favor, Nick.
1116
00:38:04,392 --> 00:38:05,860
Walk over to that table.
1117
00:38:05,860 --> 00:38:07,495
That's Joe's
favorite table right there.
1118
00:38:07,495 --> 00:38:08,696
-Right?
-That's mine too.
1119
00:38:08,696 --> 00:38:09,764
What did it say on that table?
1120
00:38:09,764 --> 00:38:11,432
There's a little plaque there.
What does it say?
1121
00:38:11,432 --> 00:38:14,535
In loving memory
of Raja Batshon,
1122
00:38:14,535 --> 00:38:16,604
my father.
1123
00:38:16,604 --> 00:38:19,207
So now when you sit, you look
at his name on that plaque.
1124
00:38:19,207 --> 00:38:22,443
-Yes.
-He's sitting with you, Joe.
1125
00:38:22,443 --> 00:38:23,678
-Right?
-I love it.
1126
00:38:23,678 --> 00:38:25,546
He'll be sitting
with you forever.
1127
00:38:27,315 --> 00:38:28,883
You guys are warriors.
1128
00:38:28,883 --> 00:38:32,253
But, Victoria,
you lost that fight a little.
1129
00:38:32,253 --> 00:38:33,521
You got it back now.
1130
00:38:34,522 --> 00:38:35,857
I can tell you sure do.
1131
00:38:35,857 --> 00:38:37,825
-You ready to lead this?
-Yeah.
1132
00:38:37,825 --> 00:38:39,160
-Let's get 'em back. Okay?
-Yes.
1133
00:38:39,160 --> 00:38:40,361
All righty.
Let's set up the kitchen.
1134
00:38:40,361 --> 00:38:42,163
Let's get the bar set up.
We open in just a few minutes.
1135
00:38:42,163 --> 00:38:43,231
Awesome. Thank you.
1136
00:38:43,231 --> 00:38:44,499
[upbeat music]
1137
00:38:44,499 --> 00:38:45,566
You guys ready?
1138
00:38:45,566 --> 00:38:48,669
[crowd cheering]
1139
00:38:48,669 --> 00:38:50,505
Layla first.
1140
00:38:50,505 --> 00:38:52,240
Layla.
1141
00:38:52,240 --> 00:38:53,908
-Hi, guys. Welcome.
-Here we go.
1142
00:38:53,908 --> 00:38:55,209
Oh, my God.
1143
00:38:55,209 --> 00:38:56,577
It's crazy, huh?
1144
00:38:56,577 --> 00:38:58,146
Unbelievable.
1145
00:38:58,146 --> 00:38:59,480
What can I get for you?
1146
00:38:59,480 --> 00:39:00,748
I think I'm going
to have a Good Fella.
1147
00:39:00,748 --> 00:39:02,150
The Good Fella? All right.
1148
00:39:02,150 --> 00:39:03,551
You wanna do a mule.
1149
00:39:03,551 --> 00:39:05,686
So, three mules
and one Good Fella.
1150
00:39:05,686 --> 00:39:07,555
Which one did you want?
Some pepperoni.
1151
00:39:07,555 --> 00:39:08,623
Let's get a mule.
1152
00:39:08,623 --> 00:39:09,824
You got it.
1153
00:39:09,824 --> 00:39:11,692
That's another margarita. Okay.
1154
00:39:11,692 --> 00:39:14,328
Just focus on getting
that dough stacked up.
1155
00:39:17,665 --> 00:39:19,567
-One Calabrita Shot.
-So, two meals,
1156
00:39:19,567 --> 00:39:20,902
-we've got a good deal.
-What can I get for you, sir?
1157
00:39:20,902 --> 00:39:22,870
If you have three
tickets with pinwheels,
1158
00:39:22,870 --> 00:39:24,505
I'll take all these.
1159
00:39:24,505 --> 00:39:26,441
I am so proud of Victoria.
1160
00:39:26,441 --> 00:39:27,542
She has stepped up.
1161
00:39:27,542 --> 00:39:30,211
She's managing the food in,
managing the food out.
1162
00:39:30,211 --> 00:39:32,814
She's on top of the bar systems,
the kitchen systems.
1163
00:39:32,814 --> 00:39:34,582
She's running this place.
1164
00:39:34,582 --> 00:39:36,384
She has taken the baton.
1165
00:39:36,384 --> 00:39:38,252
Nick is just nailing it
in the kitchen.
1166
00:39:38,252 --> 00:39:40,588
Food's flying out.
The quality is perfect.
1167
00:39:40,588 --> 00:39:42,790
The bar has even caught up.
1168
00:39:42,790 --> 00:39:44,659
So we're sailing through.
1169
00:39:44,659 --> 00:39:47,595
One, two, three, four,
five, six, seven, eight, nine.
1170
00:39:47,595 --> 00:39:48,830
Unbelievable, Abel.
1171
00:39:48,830 --> 00:39:50,631
[applause]
1172
00:39:50,631 --> 00:39:52,567
The man's a rock star.
1173
00:39:52,567 --> 00:39:54,335
Great team. Good training.
1174
00:39:54,335 --> 00:39:56,704
And look at how
they all stepped up.
1175
00:39:56,704 --> 00:39:58,840
[upbeat music]
1176
00:39:58,840 --> 00:40:00,942
-Are you feeling good, Joe?
-I'm feeling great, man.
1177
00:40:00,942 --> 00:40:02,710
-Thank you.
-How proud of you of him?
1178
00:40:02,710 --> 00:40:04,846
Oh, I'm very proud.
I'm very proud
1179
00:40:04,846 --> 00:40:07,748
because, you know, not just me,
Raja watch them too.
1180
00:40:07,748 --> 00:40:09,450
Well, you gave us
the torch tonight, so...
1181
00:40:09,450 --> 00:40:10,618
-Okay. Go for it.
-He did.
1182
00:40:10,618 --> 00:40:11,953
We keep it up like this for you.
1183
00:40:11,953 --> 00:40:13,588
-My work is done.
-Yes.
1184
00:40:13,588 --> 00:40:14,789
This is all up to you now.
1185
00:40:14,789 --> 00:40:15,957
But I want that hug.
1186
00:40:15,957 --> 00:40:17,859
Yeah. I better see you again.
1187
00:40:17,859 --> 00:40:20,228
Oh.
1188
00:40:20,228 --> 00:40:22,563
-Can I have a hug now for real?
-Of course. Of course.
1189
00:40:22,563 --> 00:40:24,332
Thank you so much. Thank you.
1190
00:40:24,332 --> 00:40:25,833
Thank you.
Now, I got to get to work.
1191
00:40:25,833 --> 00:40:27,602
You got to get to work.
So do you.
1192
00:40:27,602 --> 00:40:29,403
-Make us proud, guys.
-Thank you. Thank you.
1193
00:40:29,403 --> 00:40:30,838
Yeah, Joe.
1194
00:40:34,575 --> 00:40:38,212
[upbeat music]
1195
00:40:52,460 --> 00:40:53,861
Narrator: Promotional
consideration provided by
1196
00:40:53,861 --> 00:40:55,463
Partender, PathSpot,
SkyTab POS,
1197
00:40:55,463 --> 00:40:56,864
RT Olson Plumbing,
Bar Products, Axis Apparel,
1198
00:40:56,864 --> 00:40:58,533
Downtown Experiment,
The Manville Group,
1199
00:40:58,533 --> 00:40:59,534
One Stone,
and Esri.