1 00:00:01,034 --> 00:00:02,502 CREW: When you're at the bar, what are you doing? 2 00:00:02,502 --> 00:00:04,204 - Outside of drinking? 3 00:00:04,204 --> 00:00:07,240 [laughs] 4 00:00:07,240 --> 00:00:08,808 NARRATOR: For over 30 years, 5 00:00:08,808 --> 00:00:12,312 Jon Taffer has traveled the country saving hundreds of bars 6 00:00:12,312 --> 00:00:13,813 from failure and ruin. 7 00:00:13,813 --> 00:00:15,515 (OFF) JON TAFFER (VOICEOVER): I started 8 00:00:15,515 --> 00:00:18,651 rescuing bars decades ago because they're part 9 00:00:18,651 --> 00:00:20,220 of the backbone of America. 10 00:00:20,220 --> 00:00:21,621 Let's go! (ON) JON TAFFER: We're doing it. 11 00:00:21,621 --> 00:00:23,123 We're doing it. 12 00:00:23,123 --> 00:00:25,492 But, as the industry continues to explode, 13 00:00:25,492 --> 00:00:29,195 the amount of failing bars is increasing at an alarming rate. 14 00:00:31,197 --> 00:00:33,433 When do I have you say, that's not going to work? 15 00:00:34,868 --> 00:00:36,736 So, I'm on a mission to save as many bars as possible 16 00:00:36,736 --> 00:00:40,240 and give worthy owners a second chance at success. 17 00:00:40,240 --> 00:00:42,642 I'm gaining more respect for you by the minute. 18 00:00:42,642 --> 00:00:44,611 NARRATOR: Now, Jon's heading 19 00:00:44,611 --> 00:00:50,116 to Fountain Hills, Arizona, to save the Hogwash Saloon. 20 00:00:50,116 --> 00:00:52,652 - We are determined to raise the bar 21 00:00:52,652 --> 00:00:54,888 and rise to the occasion. 22 00:00:54,888 --> 00:00:58,425 [theme music] 23 00:00:59,826 --> 00:01:02,362 NARRATOR: In February, 2023, 24 00:01:02,362 --> 00:01:05,398 Jason Reinke decided he wanted to purchase 25 00:01:05,398 --> 00:01:09,803 Hogwash Saloon, a bar he had been patronizing for years. 26 00:01:09,803 --> 00:01:11,704 - Me and all my buddies, 27 00:01:11,704 --> 00:01:13,239 we used to come in here every day. 28 00:01:13,239 --> 00:01:15,775 And I like the community. 29 00:01:15,775 --> 00:01:18,445 - Another bar owner. 30 00:01:18,445 --> 00:01:20,814 NARRATOR: To help him come up with the capital needed 31 00:01:20,814 --> 00:01:23,683 for the purchase, Jason turned to his friends, 32 00:01:23,683 --> 00:01:25,652 Paul and Cathy Cook, for help. 33 00:01:25,652 --> 00:01:27,887 PAUL COOK: We've been friends for 10 or 12 years, 34 00:01:27,887 --> 00:01:30,356 and we have so much faith in him. 35 00:01:30,356 --> 00:01:32,592 He is such an honest person, the high morals. 36 00:01:32,592 --> 00:01:34,794 - He and Paul have gotten really close. 37 00:01:34,794 --> 00:01:37,864 Paul would come home at sunrise from them talking at night. 38 00:01:37,864 --> 00:01:40,433 PAUL COOK: We offered to loan Jason some money. 39 00:01:40,433 --> 00:01:42,268 And he said, well, why don't you just come 40 00:01:42,268 --> 00:01:44,170 in as a partners in ownership? 41 00:01:44,170 --> 00:01:45,605 So we thought, OK. 42 00:01:45,605 --> 00:01:47,640 NARRATOR: The friends agreed that Jason would act 43 00:01:47,640 --> 00:01:50,643 as managing partner, with Paul and Cathy supporting 44 00:01:50,643 --> 00:01:52,445 him as silent partners. 45 00:01:52,445 --> 00:01:54,347 - Counting money and looking 46 00:01:54,347 --> 00:01:55,949 at the receipts and all that. 47 00:01:55,949 --> 00:01:59,319 NARRATOR: But Jason's lack of experience in bar management 48 00:01:59,319 --> 00:02:01,354 quickly caused problems for the bar. 49 00:02:01,354 --> 00:02:03,623 - I don't know what the [bleep] I'm doing. 50 00:02:03,623 --> 00:02:06,292 There's a lot of moving parts in a bar. 51 00:02:06,292 --> 00:02:09,429 And I didn't know about all those moving parts. 52 00:02:09,429 --> 00:02:12,332 - I don't know where my strainer is. 53 00:02:12,332 --> 00:02:13,700 The Hogwash is very outdated. 54 00:02:14,701 --> 00:02:16,236 We don't have a drink list. 55 00:02:16,236 --> 00:02:17,770 We don't have any training. 56 00:02:17,770 --> 00:02:19,806 - The ordering is messy. 57 00:02:19,806 --> 00:02:22,442 We run out of product constantly. 58 00:02:22,442 --> 00:02:23,977 NARRATOR: Making matters worse, 59 00:02:23,977 --> 00:02:27,847 Jason continued to act more like a patron than an owner, 60 00:02:27,847 --> 00:02:29,449 frequently drinking on the job. 61 00:02:29,449 --> 00:02:31,351 - Jason, you see him a lot of times, 62 00:02:31,351 --> 00:02:32,652 he's sitting here drinking a beer. 63 00:02:32,652 --> 00:02:33,887 It could be all day. It could be all night. 64 00:02:33,887 --> 00:02:35,388 When he's sitting there drinking, 65 00:02:35,388 --> 00:02:36,723 he's not working anymore. 66 00:02:36,723 --> 00:02:38,825 - He will even refuse to serve someone a drink 67 00:02:38,825 --> 00:02:40,460 and say, I don't work here. 68 00:02:40,460 --> 00:02:41,895 NARRATOR: And Paul and Cathy 69 00:02:41,895 --> 00:02:45,298 are worried about their investment and their friend. 70 00:02:45,298 --> 00:02:47,433 PAUL COOK: He needs to get better organized. 71 00:02:47,433 --> 00:02:48,835 - He's been too busy. 72 00:02:48,835 --> 00:02:49,936 That's his favorite word. 73 00:02:49,936 --> 00:02:50,937 "Have you done this yet? 74 00:02:50,937 --> 00:02:51,905 I've been too busy." 75 00:02:51,905 --> 00:02:52,739 Yeah, he was drunk. 76 00:02:54,507 --> 00:02:57,510 When Jason drinks, some things do fall through the cracks. 77 00:02:57,510 --> 00:02:59,579 I have sent him urgent emails and I look 78 00:02:59,579 --> 00:03:00,713 and they haven't been read. 79 00:03:00,713 --> 00:03:02,382 He does have knee jerk reactions. 80 00:03:02,382 --> 00:03:04,851 And we have yet to have a paycheck 81 00:03:04,851 --> 00:03:06,519 or have been reimbursed at all. 82 00:03:06,519 --> 00:03:07,887 - He starts drinking. 83 00:03:07,887 --> 00:03:09,556 CATHY COOK: Yup. 84 00:03:09,556 --> 00:03:12,025 PAUL COOK: And by later in the night, he's aggressive. 85 00:03:12,025 --> 00:03:14,494 - I did not know about this side of Jason 86 00:03:14,494 --> 00:03:15,695 at all before this. The knee jerk reaction. 87 00:03:15,695 --> 00:03:17,297 - And I didn't know 88 00:03:17,297 --> 00:03:19,966 that you guys would both gang up on me without ever 89 00:03:19,966 --> 00:03:21,434 talking to me about it. 90 00:03:21,434 --> 00:03:22,602 - We've tried talking to you about this. 91 00:03:22,602 --> 00:03:23,636 - Jason, we've tried talking to you. 92 00:03:23,636 --> 00:03:24,671 - Hey, I called you 93 00:03:24,671 --> 00:03:25,805 the other day in my great mood. 94 00:03:25,805 --> 00:03:27,307 - Drunk, drunk, drunk. 95 00:03:27,307 --> 00:03:29,375 - Oh my god. I called you at 10:00 at night. 96 00:03:29,375 --> 00:03:30,777 What the [bleep] do you want? 97 00:03:30,777 --> 00:03:32,478 - To have a conversation 98 00:03:32,478 --> 00:03:34,948 about the bar that's not repeated five or six times. 99 00:03:34,948 --> 00:03:36,583 NARRATOR: Now Hogwash Saloon 100 00:03:36,583 --> 00:03:38,785 is losing $3,000 a month. 101 00:03:38,785 --> 00:03:43,790 And Jason is in danger of losing both the bar and his friends. 102 00:03:43,790 --> 00:03:45,358 - Get off me. 103 00:03:45,358 --> 00:03:46,926 - I'm getting out of here. 104 00:03:46,926 --> 00:03:49,329 NARRATOR: With both the bar and their friendship 105 00:03:49,329 --> 00:03:51,831 on the line, Jason, Paul, and Cathy 106 00:03:51,831 --> 00:03:54,901 have agreed to pull back the doors, bust open the books, 107 00:03:54,901 --> 00:03:58,071 and make a call for help to Bar Rescue. 108 00:03:58,071 --> 00:03:59,939 - We don't have that much time 109 00:03:59,939 --> 00:04:01,441 left on this Earth. 110 00:04:01,441 --> 00:04:02,675 And I'm not going to spend it being stressed. 111 00:04:03,835 --> 00:04:04,495 [dramatic music] 112 00:04:08,498 --> 00:04:09,800 JON TAFFER: I'm in Fountain 113 00:04:09,800 --> 00:04:12,302 Hills, Arizona, just out of Phoenix 114 00:04:12,302 --> 00:04:14,504 at a bar called Hogwash. 115 00:04:14,504 --> 00:04:17,941 Hogwash has three owners, Paul, Cathy, and Jason. 116 00:04:17,941 --> 00:04:19,843 Jason is the managing partner. 117 00:04:19,843 --> 00:04:23,313 And Paul and Cathy are his partners who are worried 118 00:04:23,313 --> 00:04:24,581 about him and their investment. 119 00:04:25,849 --> 00:04:27,384 So you're equity partners in-- in the bar? 120 00:04:27,384 --> 00:04:28,518 - Yes. 121 00:04:28,518 --> 00:04:28,952 - And what percentage do you own? 122 00:04:28,952 --> 00:04:30,254 - 1/3. 123 00:04:30,254 --> 00:04:31,288 JON TAFFER: You own 1/3 of it. 124 00:04:31,288 --> 00:04:32,489 OK. (ON) CATHY COOK: Right. 125 00:04:32,489 --> 00:04:33,690 - And how much money did you put up? 126 00:04:33,690 --> 00:04:34,725 - 150. (ON) JON TAFFER: A lot of money. 127 00:04:34,725 --> 00:04:35,759 - Yes, it is. 128 00:04:35,759 --> 00:04:36,760 JON TAFFER: You worked hard 129 00:04:36,760 --> 00:04:37,728 for that money, didn't you? 130 00:04:37,728 --> 00:04:38,829 CATHY COOK: Yeah, we did. 131 00:04:38,829 --> 00:04:40,497 - So Jason now owns 66% of it. 132 00:04:40,497 --> 00:04:41,565 CATHY COOK: 66, 3, 3. 133 00:04:41,565 --> 00:04:42,799 - Yep. 134 00:04:42,799 --> 00:04:44,568 And now he comes in to run it, right? 135 00:04:44,568 --> 00:04:46,737 - That's the way it was initially designed. 136 00:04:46,737 --> 00:04:47,871 - That's the way it was-- 137 00:04:47,871 --> 00:04:49,539 - He's listed in the partnership 138 00:04:49,539 --> 00:04:51,008 as the managing partner, 2/3. (ON) JON TAFFER: Yeah. 139 00:04:51,008 --> 00:04:53,477 - And we were going to be silent partners. 140 00:04:53,477 --> 00:04:56,613 And we're worried now because that's-- he's real stressed. 141 00:04:56,613 --> 00:04:58,815 And he's drinking a lot, yeah. 142 00:04:58,815 --> 00:05:00,951 - And he gets very antagonistic, 143 00:05:00,951 --> 00:05:02,052 and aggressive, and-- 144 00:05:02,052 --> 00:05:03,520 - So he's chasing customers away? 145 00:05:03,520 --> 00:05:04,388 - Yes. 146 00:05:05,022 --> 00:05:06,757 - Wow. 147 00:05:06,757 --> 00:05:07,824 Friendship aside, that's a really bad situation, correct? 148 00:05:07,824 --> 00:05:08,825 - It's not a good situation. 149 00:05:08,825 --> 00:05:10,427 - Now it's your friend. 150 00:05:10,427 --> 00:05:12,296 That makes it even worse. 151 00:05:12,296 --> 00:05:13,830 I want to do something different. 152 00:05:13,830 --> 00:05:16,066 Normally, I do recon with my experts. 153 00:05:16,066 --> 00:05:18,835 But, you know, tonight, I want to do recon with you. 154 00:05:18,835 --> 00:05:22,973 And let's observe and assess the situation together, all right? 155 00:05:22,973 --> 00:05:24,341 - Sounds good. 156 00:05:24,341 --> 00:05:25,976 - Let me take you over here. 157 00:05:25,976 --> 00:05:27,477 - Thank you. 158 00:05:27,477 --> 00:05:28,679 JON TAFFER: So here we are. 159 00:05:28,679 --> 00:05:29,880 Here's your bar. (ON) CATHY COOK: Yep. 160 00:05:29,880 --> 00:05:31,081 - So let's see. There's Jason, right? 161 00:05:31,081 --> 00:05:32,616 - Yeah. 162 00:05:32,616 --> 00:05:33,350 JON TAFFER: Right there in the black shirt? 163 00:05:33,350 --> 00:05:34,351 PAUL COOK: Yeah. 164 00:05:34,351 --> 00:05:35,319 - Jason's got his pitcher 165 00:05:35,319 --> 00:05:36,687 of beer going over there. 166 00:05:36,687 --> 00:05:37,854 It's early in the evening. 167 00:05:37,854 --> 00:05:39,456 The pitcher is already 1/2 empty. 168 00:05:39,456 --> 00:05:40,724 - That's probably his second. 169 00:05:40,724 --> 00:05:41,959 PAUL COOK: It is. (OFF) JON TAFFER: Right? 170 00:05:41,959 --> 00:05:43,560 And it's probably his second pitcher. 171 00:05:43,560 --> 00:05:44,728 So he's a pitcher and 1/2 in by now, you'd say? 172 00:05:44,728 --> 00:05:46,096 CATHY COOK: Easily. 173 00:05:46,096 --> 00:05:48,532 - So Jason comes in as managing partner. 174 00:05:48,532 --> 00:05:50,100 He does change the interior. 175 00:05:50,100 --> 00:05:51,368 CATHY COOK: Correct. 176 00:05:51,368 --> 00:05:52,836 - Which is interesting. 177 00:05:52,836 --> 00:05:54,771 Look at that yellow striped wall. 178 00:05:54,771 --> 00:05:56,974 When you start using bright colors like that, 179 00:05:56,974 --> 00:05:58,442 it starts to get infantile. 180 00:05:58,442 --> 00:06:00,010 It starts to get cheap. 181 00:06:00,010 --> 00:06:03,947 And then look at the rubber chicken on top of the beer tap. 182 00:06:03,947 --> 00:06:06,049 Drink up, bitches. 183 00:06:06,049 --> 00:06:07,951 - You guys have anything to eat? 184 00:06:07,951 --> 00:06:09,386 - We have chips. 185 00:06:09,386 --> 00:06:10,654 - I noticed there's no food anywhere. 186 00:06:10,654 --> 00:06:11,555 CATHY COOK: We don't have a kitchen. 187 00:06:11,555 --> 00:06:12,856 PAUL COOK: Potato chips. 188 00:06:12,856 --> 00:06:13,623 CATHY COOK: We have snacks and that's it. 189 00:06:13,623 --> 00:06:14,791 Or-- 190 00:06:14,791 --> 00:06:16,426 - Well, you know, the science of it, 191 00:06:16,426 --> 00:06:18,128 people stay 54 minutes longer when they have food. 192 00:06:18,128 --> 00:06:19,896 That's a second drink, and a third drink, 193 00:06:19,896 --> 00:06:20,964 and a fourth drink. (ON) CATHY COOK: Right. 194 00:06:20,964 --> 00:06:22,466 And it also brings people in. 195 00:06:22,466 --> 00:06:23,834 - Of course it does. 196 00:06:23,834 --> 00:06:25,802 - How's the Lamborghini? 197 00:06:25,802 --> 00:06:26,870 - Ferrari? 198 00:06:26,870 --> 00:06:28,405 - Well, whatever. 199 00:06:28,405 --> 00:06:29,072 Same damn thing. 200 00:06:29,072 --> 00:06:30,540 [laughs] 201 00:06:30,540 --> 00:06:31,942 JON TAFFER: This is an affluent community. 202 00:06:31,942 --> 00:06:35,379 50% of this community makes over $100,000 a year. 203 00:06:35,379 --> 00:06:37,147 So this is a market that knows quality, right? 204 00:06:37,147 --> 00:06:38,048 - Yes. 205 00:06:38,048 --> 00:06:39,049 - Knows good food. 206 00:06:39,049 --> 00:06:40,117 Knows good drinks. 207 00:06:40,117 --> 00:06:41,485 Knows good service. 208 00:06:41,485 --> 00:06:43,453 Knows a professional interior. 209 00:06:43,453 --> 00:06:45,589 Does this look like the kind of place 210 00:06:45,589 --> 00:06:47,758 that somebody who makes over $100,000 a year 211 00:06:47,758 --> 00:06:49,059 is going to come to? 212 00:06:49,059 --> 00:06:50,660 - No, it doesn't. 213 00:06:50,660 --> 00:06:51,962 - Glass, sir. 214 00:06:51,962 --> 00:06:53,497 Keep those juices on the bottom. 215 00:06:53,497 --> 00:06:54,698 - There's John. 216 00:06:54,698 --> 00:06:56,166 John is-- is a bartender. 217 00:06:56,166 --> 00:06:57,801 - There you go, buddy. 218 00:06:57,801 --> 00:06:58,969 Yeah, you're welcome. 219 00:06:58,969 --> 00:07:00,737 CATHY COOK: Yeah, John is dynamite. 220 00:07:00,737 --> 00:07:02,606 JON TAFFER: So there's John running credit cards. 221 00:07:02,606 --> 00:07:04,408 CATHY COOK: You just have the one POS on the one side. 222 00:07:04,408 --> 00:07:05,575 JON TAFFER: I see. Yep. 223 00:07:05,575 --> 00:07:07,010 - They stack up at the POS system. 224 00:07:08,512 --> 00:07:09,479 [shakes bottle] 225 00:07:09,479 --> 00:07:10,647 JON TAFFER: That's Misha. 226 00:07:10,647 --> 00:07:11,882 Misha is another bartender. 227 00:07:11,882 --> 00:07:13,550 CATHY COOK: And she is a dynamo. 228 00:07:13,550 --> 00:07:15,185 She is very well liked by the patrons. 229 00:07:15,185 --> 00:07:16,820 - An order of chips? Yeah, sure. 230 00:07:16,820 --> 00:07:18,021 What flavor would you like? 231 00:07:20,891 --> 00:07:22,859 - Excuse me, right behind you. 232 00:07:22,859 --> 00:07:23,860 Sorry about that. 233 00:07:23,860 --> 00:07:25,028 I made it a sweet and sour. 234 00:07:25,028 --> 00:07:26,897 [upbeat music] 235 00:07:26,897 --> 00:07:28,098 JON TAFFER: I'll tell you something interesting, 236 00:07:28,098 --> 00:07:29,599 you're serving cocktails in pint glasses. 237 00:07:29,599 --> 00:07:30,867 - Uh-oh, she didn't look very happy. 238 00:07:30,867 --> 00:07:32,602 JON TAFFER: Right. 239 00:07:32,602 --> 00:07:33,937 I can see by the color of that drink that it's not right. 240 00:07:33,937 --> 00:07:36,440 Generally speaking, a mixed cocktail like that 241 00:07:36,440 --> 00:07:39,209 should be one part spirits to three parts mixed. 242 00:07:39,209 --> 00:07:41,611 When you have a glass that big, there's 243 00:07:41,611 --> 00:07:43,713 either too much alcohol in the drink or there's 244 00:07:43,713 --> 00:07:44,948 too much mix in the drink. 245 00:07:44,948 --> 00:07:47,217 But the drink can't possibly be right 246 00:07:47,217 --> 00:07:51,521 when you're serving a one ounce cocktail in a one pint glass. 247 00:07:51,521 --> 00:07:54,024 So there's no knowledge here. 248 00:07:54,024 --> 00:07:55,192 - Thank you. 249 00:07:55,192 --> 00:07:56,793 - You're welcome. 250 00:07:56,793 --> 00:07:58,929 - We got an owner who's now on his fourth glass 251 00:07:58,929 --> 00:08:00,730 of beer in just the few minutes that we've 252 00:08:00,730 --> 00:08:02,566 been sitting here talking. 253 00:08:02,566 --> 00:08:04,668 - Never owned a bar before. 254 00:08:04,668 --> 00:08:06,236 [laughter] 255 00:08:06,236 --> 00:08:07,471 I'll sell you one. 256 00:08:07,471 --> 00:08:10,740 [laughter] 257 00:08:11,975 --> 00:08:13,743 What are you-- what are you drinking? 258 00:08:13,743 --> 00:08:15,078 Dirty Shirley? 259 00:08:15,078 --> 00:08:16,113 What the [bleep] is that? 260 00:08:16,113 --> 00:08:17,981 [laughter] 261 00:08:17,981 --> 00:08:20,083 - You notice the beer stays next to him. 262 00:08:20,083 --> 00:08:21,618 CATHY COOK: Always. 263 00:08:21,618 --> 00:08:22,819 - The pitcher and the beer is with him always. 264 00:08:22,819 --> 00:08:24,754 - Have you met my dirty Shirley and-- 265 00:08:24,754 --> 00:08:27,190 [laughter] 266 00:08:28,658 --> 00:08:30,060 JON TAFFER: We got a problem here, guys. 267 00:08:30,060 --> 00:08:32,028 He shouldn't be drinking pitchers of beer at night. 268 00:08:32,028 --> 00:08:33,897 He's running a business. 269 00:08:33,897 --> 00:08:34,865 Is that acceptable? 270 00:08:34,865 --> 00:08:35,832 - Well-- 271 00:08:35,832 --> 00:08:37,000 - I don't think so. 272 00:08:37,000 --> 00:08:38,668 - Well, then we got to tell him so. 273 00:08:38,668 --> 00:08:39,636 Put friendship aside. (OFF) PAUL COOK: We have been. 274 00:08:39,636 --> 00:08:40,670 CATHY COOK: We have been. 275 00:08:40,670 --> 00:08:41,271 - This guy took your money. 276 00:08:41,271 --> 00:08:42,506 He's drinking. 277 00:08:42,506 --> 00:08:44,141 He's not making smart decisions. 278 00:08:44,141 --> 00:08:45,609 He's not doing his homework. 279 00:08:45,609 --> 00:08:47,511 And he burns through your money. 280 00:08:47,511 --> 00:08:48,979 How do you feel about that? 281 00:08:48,979 --> 00:08:50,714 - It's hard to separate the friendship. 282 00:08:50,714 --> 00:08:52,983 - But if you don't, you're going to fail. 283 00:08:52,983 --> 00:08:54,551 [suspenseful music] 284 00:08:54,551 --> 00:08:56,553 This guy is running this business to the ground? 285 00:08:56,553 --> 00:08:57,187 You agree? 286 00:08:59,523 --> 00:09:01,825 - Pretty blunt terms, but yeah. 287 00:09:01,825 --> 00:09:03,627 - If he wasn't your friend, 288 00:09:03,627 --> 00:09:04,000 would you fire him? 289 00:09:04,000 --> 00:09:06,530 would you fire him? 290 00:09:06,530 --> 00:09:07,797 - Yes. 291 00:09:07,797 --> 00:09:09,766 - That's important to understand 292 00:09:09,766 --> 00:09:11,101 because I'm going to say something to you 293 00:09:11,101 --> 00:09:13,069 both now that you're not going to like hearing. 294 00:09:13,069 --> 00:09:15,205 You're both enablers. 295 00:09:15,205 --> 00:09:17,207 You're paying for his beer. 296 00:09:17,207 --> 00:09:20,177 [chatter] 297 00:09:20,177 --> 00:09:21,311 - Sorry. 298 00:09:21,311 --> 00:09:23,780 - If you want him to fix his life, 299 00:09:23,780 --> 00:09:25,815 you have to hold him accountable. 300 00:09:25,815 --> 00:09:27,851 He is the manager of your investment. 301 00:09:27,851 --> 00:09:29,819 PAUL COOK: Oh, I hear what you're saying. 302 00:09:29,819 --> 00:09:32,055 - So no more excuses, OK? 303 00:09:32,055 --> 00:09:32,889 Let's do it. 304 00:09:32,889 --> 00:09:35,325 [dramatic music] 305 00:09:35,325 --> 00:09:38,828 - Happy, happy birthday, baby. 306 00:09:38,828 --> 00:09:39,763 [laughs] 307 00:09:39,763 --> 00:09:44,334 [dramatic music] 308 00:09:44,334 --> 00:09:46,603 Oh, shit. 309 00:09:46,603 --> 00:09:50,707 I've had a very rough [bleep] week. 310 00:09:50,707 --> 00:09:54,044 [dramatic music] 311 00:09:59,316 --> 00:10:00,984 MISHA: Holy shit. 312 00:10:00,984 --> 00:10:02,252 Be calm. 313 00:10:02,252 --> 00:10:04,120 - Let's find Jason and see. 314 00:10:04,120 --> 00:10:05,355 - All right. 315 00:10:05,355 --> 00:10:07,324 - Jason, come here now. 316 00:10:07,324 --> 00:10:09,292 CATHY COOK: Jason, Jon Taffer's here. 317 00:10:09,292 --> 00:10:12,629 [dramatic music] 318 00:10:12,629 --> 00:10:13,897 [chatter] 319 00:10:13,897 --> 00:10:15,165 Jon, this is Jason. 320 00:10:15,165 --> 00:10:16,933 - Hi, Jon. (ON) JON TAFFER: How are you? 321 00:10:16,933 --> 00:10:17,767 - Good. How are you? 322 00:10:17,767 --> 00:10:18,935 - Good. 323 00:10:18,935 --> 00:10:19,736 Leave the beer over there, please. 324 00:10:19,736 --> 00:10:22,639 [chatter] 325 00:10:23,873 --> 00:10:25,008 Thank you. Have a seat. 326 00:10:25,008 --> 00:10:25,909 JASON REINKE: You're welcome. 327 00:10:25,909 --> 00:10:27,344 JON TAFFER: Have a seat. 328 00:10:27,344 --> 00:10:29,613 You know, I've just been sitting with your partners. 329 00:10:29,613 --> 00:10:32,182 And all they talk about is how much they love you. 330 00:10:32,182 --> 00:10:34,050 JASON REINKE: Oh, I tell you what, I-- 331 00:10:34,050 --> 00:10:36,319 I appreciate you saying that. 332 00:10:36,319 --> 00:10:39,122 And I appreciate you saying that. 333 00:10:39,122 --> 00:10:40,757 - You know what's sad? 334 00:10:40,757 --> 00:10:45,228 If you were sober, you would appreciate it even more. 335 00:10:45,228 --> 00:10:48,164 How drunk are you right now? 336 00:10:48,164 --> 00:10:52,135 - Probably had maybe three beers. 337 00:10:52,135 --> 00:10:53,903 Six beers, maybe. 338 00:10:53,903 --> 00:10:55,205 Actually, probably six. 339 00:10:55,205 --> 00:10:57,073 - Six beers. 340 00:10:57,073 --> 00:11:00,310 Your life is falling apart because of this place. 341 00:11:00,310 --> 00:11:03,413 And you come in here and you have another drink. 342 00:11:03,413 --> 00:11:05,915 - I'm never drinking when I'm at work. 343 00:11:05,915 --> 00:11:07,017 - You're at work now. 344 00:11:07,017 --> 00:11:08,151 - No, I'm not working. 345 00:11:08,151 --> 00:11:09,185 I'm-- I'm watching. 346 00:11:09,185 --> 00:11:10,253 But I'm not working. 347 00:11:10,253 --> 00:11:11,955 - Who's the manager right now? 348 00:11:11,955 --> 00:11:12,922 [chatter] 349 00:11:12,922 --> 00:11:14,691 - I am. 350 00:11:14,691 --> 00:11:15,725 But it's already been-- 351 00:11:15,725 --> 00:11:16,993 - So you're the manager? 352 00:11:16,993 --> 00:11:18,295 JASON REINKE: It's already been managed. 353 00:11:18,295 --> 00:11:20,330 - This nice woman here has a heart attack. 354 00:11:20,330 --> 00:11:21,931 You're drunk. 355 00:11:21,931 --> 00:11:24,801 And because of that drunkness, this woman died. 356 00:11:24,801 --> 00:11:26,236 You didn't react quick enough. 357 00:11:26,236 --> 00:11:27,971 You didn't make the right decisions. 358 00:11:27,971 --> 00:11:30,874 Do you understand you're responsible for these people? 359 00:11:30,874 --> 00:11:32,142 - Yeah, I do. 360 00:11:32,142 --> 00:11:34,311 - You're responsible for their safety. 361 00:11:34,311 --> 00:11:35,312 And you're drunk. 362 00:11:35,312 --> 00:11:36,913 - Hey, and I understand. 363 00:11:36,913 --> 00:11:38,214 I understand what you just said. 364 00:11:38,214 --> 00:11:39,783 I'm a pretty goddamn quick learner. 365 00:11:39,783 --> 00:11:41,818 - But not quick enough, obviously. 366 00:11:41,818 --> 00:11:43,820 - No, well, maybe somebody 367 00:11:43,820 --> 00:11:44,954 needs to teach me. 368 00:11:44,954 --> 00:11:46,790 - Well, maybe somebody needs to be 369 00:11:46,790 --> 00:11:48,091 sober so you can be taught. 370 00:11:48,091 --> 00:11:49,793 I want to ask you a question, do you love 371 00:11:49,793 --> 00:11:50,894 them as much as they love you? 372 00:11:50,894 --> 00:11:52,062 JASON REINKE: Oh, yeah. 373 00:11:52,062 --> 00:11:54,397 - You take $150,000 of their money. 374 00:11:54,397 --> 00:11:57,233 You have not done a good job managing this business. 375 00:11:57,233 --> 00:12:00,070 Would you agree with that? 376 00:12:00,070 --> 00:12:02,172 - I'll give you about 50% on that. 377 00:12:02,172 --> 00:12:04,107 - I'm going to give you a 100%. 378 00:12:04,107 --> 00:12:08,878 When you're shit faced drunk every [bleep] day in your bar 379 00:12:08,878 --> 00:12:14,951 burning their money, is that 100% failure or 50% failure? 380 00:12:14,951 --> 00:12:18,121 [dramatic music] 381 00:12:22,835 --> 00:12:28,774 drunk every [bleep] day, is that 100% failure or 50% failure? 382 00:12:28,774 --> 00:12:31,944 [dramatic music] 383 00:12:33,813 --> 00:12:34,814 - 100%. 384 00:12:34,814 --> 00:12:35,848 JON TAFFER: 100%. 385 00:12:35,848 --> 00:12:36,849 Thank you! 386 00:12:36,849 --> 00:12:39,985 Now we're getting somewhere! 387 00:12:39,985 --> 00:12:42,121 [chatter] 388 00:12:42,121 --> 00:12:43,355 I want to see this place. 389 00:12:43,355 --> 00:12:44,790 Let's take me for a quick walkthrough. 390 00:12:44,790 --> 00:12:46,892 Let's just walk together. 391 00:12:46,892 --> 00:12:48,294 So here's our bar. 392 00:12:48,294 --> 00:12:50,996 We have one POS system on the other side, right? 393 00:12:50,996 --> 00:12:52,465 - Correct. (ON) JON TAFFER: So I just-- 394 00:12:52,465 --> 00:12:53,732 I want to understand-- 395 00:12:53,732 --> 00:12:54,767 - And-- and the bartender didn't 396 00:12:54,767 --> 00:12:56,235 want another POS on this side. 397 00:12:56,235 --> 00:12:57,103 And that's bullshit. 398 00:12:57,103 --> 00:12:58,437 - They didn't. 399 00:12:58,437 --> 00:13:01,707 And the bartender said no, so you didn't do it. 400 00:13:01,707 --> 00:13:03,075 Really? 401 00:13:03,075 --> 00:13:05,277 The other word for Hogwash is bullshit. 402 00:13:05,277 --> 00:13:06,345 - Bullshit. (ON) JASON REINKE: Bullshit. 403 00:13:06,345 --> 00:13:07,379 - And boy, are you full of it. 404 00:13:07,379 --> 00:13:08,914 - Yep. 405 00:13:08,914 --> 00:13:09,882 - You've got an excuse for freaking everything. 406 00:13:09,882 --> 00:13:11,150 And it's bullshit. 407 00:13:11,150 --> 00:13:13,819 If you were sober and you worked harder, 408 00:13:13,819 --> 00:13:16,122 this wouldn't be happening! 409 00:13:16,122 --> 00:13:17,423 Let's go see your kitchen. 410 00:13:17,423 --> 00:13:19,125 JASON REINKE: There's no kitchen. 411 00:13:19,125 --> 00:13:20,793 JON TAFFER: So this was going to become a kitchen. 412 00:13:20,793 --> 00:13:21,460 Is that-- was that the plan? 413 00:13:21,460 --> 00:13:22,461 - We-- we couldn't 414 00:13:22,461 --> 00:13:23,796 afford to have the kitchen. 415 00:13:23,796 --> 00:13:25,731 - Well, let me tell you something. 416 00:13:25,731 --> 00:13:28,300 When people eat in a bar, they stay an hour longer. 417 00:13:28,300 --> 00:13:29,368 - I know. 418 00:13:29,368 --> 00:13:31,036 - They have two more drinks. 419 00:13:31,036 --> 00:13:32,037 CATHY COOK: Right. 420 00:13:32,037 --> 00:13:33,839 - I got to get you food. 421 00:13:33,839 --> 00:13:35,908 So I'm going to make a deal with you right now, if you promise 422 00:13:35,908 --> 00:13:37,343 not to have a drink while I'm here, 423 00:13:37,343 --> 00:13:39,044 I will buy you the kitchen equipment 424 00:13:39,044 --> 00:13:41,313 and I will turn this into an operating kitchen. 425 00:13:41,313 --> 00:13:42,481 CATHY COOK: Oh my gosh. 426 00:13:42,481 --> 00:13:45,951 [dramatic music] 427 00:13:46,819 --> 00:13:47,853 - Promise me. 428 00:13:47,853 --> 00:13:51,056 [dramatic music] 429 00:13:51,056 --> 00:13:53,025 - All right, I'll promise you, 430 00:13:53,025 --> 00:13:56,061 I won't [bleep] drink in this goddamn bar again. 431 00:13:56,061 --> 00:13:57,429 - Nope. 432 00:13:57,429 --> 00:13:59,932 Starting right now, dump out that pitcher. 433 00:13:59,932 --> 00:14:00,866 I'll see you tomorrow. 434 00:14:00,866 --> 00:14:02,168 - Not a problem. 435 00:14:05,104 --> 00:14:08,340 CATHY COOK: Oh, goodness Oh, honey. 436 00:14:08,340 --> 00:14:11,110 Confrontation was hard to watch. 437 00:14:11,110 --> 00:14:13,112 But it was needed. 438 00:14:13,112 --> 00:14:17,016 I think having Jon come in and be so blunt in a way 439 00:14:17,016 --> 00:14:20,886 that we couldn't made all the difference. 440 00:14:20,886 --> 00:14:22,288 I hope it works. 441 00:14:22,288 --> 00:14:23,422 I pray it works. 442 00:14:23,422 --> 00:14:26,959 [suspenseful music] 443 00:14:29,962 --> 00:14:32,398 JON TAFFER (VOICEOVER): Last night was upsetting to me. 444 00:14:32,398 --> 00:14:35,801 But it was even more upsetting to Paul and Cathy. 445 00:14:35,801 --> 00:14:37,336 - Hello. 446 00:14:37,336 --> 00:14:39,271 To see Jason in the condition that he was in last night 447 00:14:39,271 --> 00:14:42,875 is at the least alarming, not only for their investment, 448 00:14:42,875 --> 00:14:44,276 but for him personally. 449 00:14:44,276 --> 00:14:46,011 And today, I got to deal with that. 450 00:14:46,011 --> 00:14:46,845 Hey, everybody. 451 00:14:46,845 --> 00:14:48,280 [all greeting] 452 00:14:48,280 --> 00:14:49,582 - Hi, Jon. 453 00:14:49,582 --> 00:14:52,818 - If I don't fix Jason, I can't fix this bar. 454 00:14:52,818 --> 00:14:55,321 I'm here because you guys asked me to be. 455 00:14:55,321 --> 00:14:59,158 And I responded because of your love for Jason. 456 00:14:59,158 --> 00:15:00,092 Hi. What's your name? 457 00:15:00,092 --> 00:15:01,560 - Hi. Christine. 458 00:15:01,560 --> 00:15:03,162 JON TAFFER: Christine. And how long have you been here? 459 00:15:03,162 --> 00:15:04,463 - Almost three years. 460 00:15:04,463 --> 00:15:05,898 JON TAFFER: Three years. And what do you do? 461 00:15:05,898 --> 00:15:07,032 - Bartend. (OFF) JON TAFFER: Bartender? 462 00:15:07,032 --> 00:15:08,467 How much has his drinking affected 463 00:15:08,467 --> 00:15:10,369 the decline of customers? 464 00:15:10,369 --> 00:15:11,870 - A decent amount. 465 00:15:11,870 --> 00:15:13,105 He's very moody. 466 00:15:13,105 --> 00:15:14,540 He doesn't want to be bothered. 467 00:15:14,540 --> 00:15:16,308 - Has he cost you money? 468 00:15:16,308 --> 00:15:17,309 - Yes. 469 00:15:17,309 --> 00:15:18,577 - Has he cost you tips? 470 00:15:18,577 --> 00:15:20,112 - Yes. 471 00:15:20,112 --> 00:15:22,281 - So his drinking has had a negative impact 472 00:15:22,281 --> 00:15:23,449 upon your life. 473 00:15:23,449 --> 00:15:24,583 - Yes. 474 00:15:24,583 --> 00:15:27,853 - A good guy doesn't do that. 475 00:15:27,853 --> 00:15:28,954 Hi. (ON) MISHA: Hi. 476 00:15:28,954 --> 00:15:29,421 JON TAFFER: What's your name? 477 00:15:29,421 --> 00:15:30,623 - Misha. 478 00:15:30,623 --> 00:15:33,425 - So has Jason's actions cost you money? 479 00:15:33,425 --> 00:15:35,327 - Yes, absolutely directly. 480 00:15:35,327 --> 00:15:38,631 I think it's honestly a self-sabotaging mentality 481 00:15:38,631 --> 00:15:40,232 that he has. 482 00:15:40,232 --> 00:15:43,168 CHAELA: I think there's a lot of inconsistencies. 483 00:15:43,168 --> 00:15:46,538 You can't come here and get the same thing every time you come. 484 00:15:46,538 --> 00:15:49,008 And I think because of that, we lose a lot of regulars. 485 00:15:49,008 --> 00:15:50,576 JON TAFFER: If I ask you to make 486 00:15:50,576 --> 00:15:52,578 me a margarita and you to make me a margarita, and you'd-- 487 00:15:52,578 --> 00:15:53,879 - They'll be totally different. 488 00:15:53,879 --> 00:15:55,180 JON TAFFER: They're all going 489 00:15:55,180 --> 00:15:56,482 to be completely different. [both agreeing] 490 00:15:56,482 --> 00:15:58,017 Do you know that they should be the same? 491 00:15:58,017 --> 00:15:59,151 - Yeah. 492 00:15:59,151 --> 00:16:00,486 JON TAFFER: But you let them 493 00:16:00,486 --> 00:16:01,620 be different all this time. 494 00:16:01,620 --> 00:16:03,255 - Well, they make them different. 495 00:16:03,255 --> 00:16:05,224 - How would you get them to make them the same? 496 00:16:05,224 --> 00:16:06,425 - Train them. 497 00:16:06,425 --> 00:16:07,960 JON TAFFER: And you never trained them. 498 00:16:07,960 --> 00:16:10,429 Why did their friendship and their money not 499 00:16:10,429 --> 00:16:14,500 matter enough to you to even try? 500 00:16:14,500 --> 00:16:16,502 You could have trained them and you didn't! 501 00:16:16,502 --> 00:16:18,937 One of two things, either you said 502 00:16:18,937 --> 00:16:24,376 to yourself, excuse me, [bleep] Paul and Cathy and their money! 503 00:16:24,376 --> 00:16:26,478 I'm going to go have a beer! 504 00:16:26,478 --> 00:16:30,449 Or you're so stupid, you didn't even think that! 505 00:16:30,449 --> 00:16:31,950 Which is it? 506 00:16:31,950 --> 00:16:34,219 - I had made decisions to protect the money. 507 00:16:34,219 --> 00:16:35,120 - Really? (OFF) JASON REINKE: Yes. 508 00:16:35,120 --> 00:16:36,422 - How's that? 509 00:16:36,422 --> 00:16:37,956 - By hiring the company that came in here 510 00:16:37,956 --> 00:16:39,291 and did the inventory. 511 00:16:39,291 --> 00:16:41,527 - Boy, did you just walk yourself off a cliff. 512 00:16:41,527 --> 00:16:44,430 Because now I'm going to prove how little you really care 513 00:16:44,430 --> 00:16:48,600 or how much of a moron you really are. 514 00:16:48,600 --> 00:16:51,670 Partender is an inventory control product that I use. 515 00:16:51,670 --> 00:16:55,040 And I had them do an inventory of the last few days. 516 00:16:55,040 --> 00:16:59,978 You guys poured $5,800 worth of liquor in the past few days. 517 00:16:59,978 --> 00:17:03,382 You only took in $4,500 in the last few days. 518 00:17:03,382 --> 00:17:06,352 Cathy, how much is that in three days? 519 00:17:06,352 --> 00:17:07,486 CATHY COOK: 1,300. 520 00:17:07,486 --> 00:17:09,121 - How much is it is in a month? 521 00:17:09,121 --> 00:17:10,122 CATHY COOK: 15,000. 522 00:17:10,122 --> 00:17:11,357 - How much is it a year? 523 00:17:11,357 --> 00:17:12,458 - 180,000. 524 00:17:12,458 --> 00:17:14,426 - $180,000! 525 00:17:14,426 --> 00:17:19,000 You knew it a year ago and you did nothing! 526 00:17:19,000 --> 00:17:19,198 You knew it a year ago and you did nothing! 527 00:17:19,198 --> 00:17:20,966 JASON REINKE: Well, the bartenders, 528 00:17:20,966 --> 00:17:23,035 they [bleep] failed. 529 00:17:23,035 --> 00:17:25,704 I did-- I did what I [bleep] know what to do. 530 00:17:25,704 --> 00:17:28,507 - He doesn't give a shit even right now, does he? 531 00:17:28,507 --> 00:17:29,675 He has no emotions. 532 00:17:29,675 --> 00:17:31,210 You don't even care. You know what? 533 00:17:31,210 --> 00:17:33,045 I think you guys need to talk to him because I'm 534 00:17:33,045 --> 00:17:34,513 ready to walk out of here. 535 00:17:34,513 --> 00:17:35,714 - Please don't. 536 00:17:35,714 --> 00:17:36,749 - I can't work with that. 537 00:17:36,749 --> 00:17:38,183 Do you understand that? 538 00:17:38,183 --> 00:17:39,551 I need a man who's going to be honest, 539 00:17:39,551 --> 00:17:41,453 who's going to be respectful of you two. 540 00:17:41,453 --> 00:17:42,654 That's not him. 541 00:17:42,654 --> 00:17:44,723 I'm walking out of here because of you. 542 00:17:44,723 --> 00:17:45,991 Go talk to him. 543 00:17:48,093 --> 00:17:49,328 Jason is so frustrating. 544 00:17:49,328 --> 00:17:50,462 I walked out. 545 00:17:50,462 --> 00:17:52,564 I'm tired of hearing his excuses. 546 00:17:52,564 --> 00:17:55,267 CATHY COOK: What can we do to help you through this? 547 00:17:55,267 --> 00:17:57,369 - Paul and Cathy need to talk to him 548 00:17:57,369 --> 00:17:59,738 and get his attitude right so I can go to work. 549 00:17:59,738 --> 00:18:01,273 - I don't know how 550 00:18:01,273 --> 00:18:02,441 to [bleep] train a bartender. 551 00:18:02,441 --> 00:18:03,609 I'm not a bartender. 552 00:18:03,609 --> 00:18:05,277 - Well, I had shared 553 00:18:05,277 --> 00:18:08,247 that one of the companies that we're involved with, 554 00:18:08,247 --> 00:18:10,516 for free, they trained the bartenders. 555 00:18:10,516 --> 00:18:11,617 But you just let that go. 556 00:18:11,617 --> 00:18:12,451 And I've told-- 557 00:18:12,451 --> 00:18:13,285 - Where was this? 558 00:18:13,285 --> 00:18:14,453 - I-- 559 00:18:14,453 --> 00:18:15,788 see, that's another thing, Jason. 560 00:18:15,788 --> 00:18:18,123 You don't remember our conversations because-- 561 00:18:18,123 --> 00:18:19,091 - Well, we've been a little busy. 562 00:18:19,091 --> 00:18:19,792 - Well, see, there's 563 00:18:19,792 --> 00:18:21,460 always an excuse, Jason. 564 00:18:21,460 --> 00:18:22,795 There's always an excuse. (ON) JASON REINKE: Well-- 565 00:18:22,795 --> 00:18:24,329 well, I haven't been able to get in the office 566 00:18:24,329 --> 00:18:25,697 for a couple of days. 567 00:18:25,697 --> 00:18:27,399 CATHY COOK: Well, see, there's another excuse. 568 00:18:27,399 --> 00:18:29,668 There's so many options and solutions to these issues 569 00:18:29,668 --> 00:18:32,237 that you say, I don't have time. 570 00:18:32,237 --> 00:18:34,406 - Jason, we're not trying to criticize 571 00:18:34,406 --> 00:18:36,108 you or find your faults. 572 00:18:36,108 --> 00:18:39,044 We're trying to get through to you that we would like 573 00:18:39,044 --> 00:18:41,713 to help if you'll listen to us. 574 00:18:41,713 --> 00:18:43,649 - And so you know, I don't know 575 00:18:43,649 --> 00:18:45,451 what else to-- what else to do. 576 00:18:45,451 --> 00:18:47,085 - I've been listening. 577 00:18:47,085 --> 00:18:49,354 He doesn't remember what you say because he's drunk. 578 00:18:49,354 --> 00:18:51,757 Every excuse, you guys let him get away with. 579 00:18:51,757 --> 00:18:55,160 He lies to you because you let him off the hook. 580 00:18:55,160 --> 00:18:56,662 This is a small, little bar. 581 00:18:56,662 --> 00:18:58,730 The books should be done. The payroll should be done. 582 00:18:58,730 --> 00:19:01,099 The product should be ordered. The employees should be trained. 583 00:19:01,099 --> 00:19:05,637 There's not one excuse for that not to happen. 584 00:19:05,637 --> 00:19:07,473 - I tell you what, I would 585 00:19:07,473 --> 00:19:08,640 appreciate your [bleep] help. 586 00:19:08,640 --> 00:19:11,610 [dramatic music] 587 00:19:12,478 --> 00:19:13,479 - We need you. 588 00:19:13,479 --> 00:19:14,646 CATHY COOK: We need it. 589 00:19:14,646 --> 00:19:15,481 We do, Jon. 590 00:19:15,481 --> 00:19:16,682 - I do. 591 00:19:16,682 --> 00:19:19,251 - If Jon leaves, we're basically screwed. 592 00:19:19,251 --> 00:19:21,119 - I need your goddamn help. 593 00:19:21,119 --> 00:19:22,120 [dramatic music] 594 00:19:27,585 --> 00:19:30,555 [dramatic music] 595 00:19:30,555 --> 00:19:32,557 PAUL COOK: That's not easy for him to say. 596 00:19:32,557 --> 00:19:34,258 CATHY COOK: No, it's not, Jon. 597 00:19:34,258 --> 00:19:35,293 - I'm not a dumb ass when 598 00:19:35,293 --> 00:19:36,627 it comes to [bleep] business. 599 00:19:36,627 --> 00:19:38,696 But I don't know how to run this [bleep] bar. 600 00:19:38,696 --> 00:19:41,332 JON TAFFER (VOICEOVER): Do you know how to run yourself? 601 00:19:41,332 --> 00:19:42,767 - Working on it now. 602 00:19:44,435 --> 00:19:46,237 Thank you, Jon. (ON) CATHY COOK: [sighs] 603 00:19:46,237 --> 00:19:47,572 - Let's go to work. 604 00:19:47,572 --> 00:19:49,841 - Thank you, Jon. 605 00:19:49,841 --> 00:19:53,478 - Obviously, I do have a lot of excuses. 606 00:19:53,478 --> 00:19:55,146 - I'm proud of you. 607 00:19:55,146 --> 00:19:59,383 - But it is my fault. That's why he's here. 608 00:19:59,383 --> 00:20:01,219 - I want you to look at them 609 00:20:01,219 --> 00:20:03,521 and tell them what's going to be different going forward. 610 00:20:03,521 --> 00:20:05,356 JASON REINKE: I'll support you 100%. 611 00:20:05,356 --> 00:20:06,691 - Yes, please. 612 00:20:06,691 --> 00:20:09,427 - I apologize, you guys, for letting you down. 613 00:20:09,427 --> 00:20:10,661 - Accept it. 614 00:20:10,661 --> 00:20:12,430 JON TAFFER: Well, don't accept it yet. 615 00:20:12,430 --> 00:20:13,664 Let's see some change. 616 00:20:13,664 --> 00:20:16,300 Then there's a reason to accept it. 617 00:20:16,300 --> 00:20:17,768 Let me get my experts in here. 618 00:20:17,768 --> 00:20:19,170 CATHY COOK: Oh, experts. 619 00:20:19,170 --> 00:20:19,804 Oh. 620 00:20:19,804 --> 00:20:21,272 [upbeat music] 621 00:20:21,272 --> 00:20:22,507 - Hey, buddy. (ON) ROB FLOYD: Hey, hey. 622 00:20:22,507 --> 00:20:24,208 - How are you? 623 00:20:24,208 --> 00:20:27,812 Tatiana Rosana is a great executive chef from Boston. 624 00:20:27,812 --> 00:20:29,313 We don't have a kitchen. 625 00:20:29,313 --> 00:20:31,415 So I wanted to bring somebody in who 626 00:20:31,415 --> 00:20:33,351 was really creative, who could take 627 00:20:33,351 --> 00:20:35,353 simplicity and make it special. 628 00:20:35,353 --> 00:20:36,754 NARRATOR: For the kitchen, Jon 629 00:20:36,754 --> 00:20:38,723 brings in Chef Tatiana Rosana. 630 00:20:38,723 --> 00:20:41,592 With over a decade of experience in fine dining, 631 00:20:41,592 --> 00:20:44,462 Chef Rosanna is fluent at many different international 632 00:20:44,462 --> 00:20:45,596 cuisine styles. 633 00:20:45,596 --> 00:20:47,565 She's a cooking competition winner. 634 00:20:47,565 --> 00:20:50,334 And her experience making flavorful dishes out 635 00:20:50,334 --> 00:20:52,470 of uncommon ingredients makes her 636 00:20:52,470 --> 00:20:55,840 the perfect expert for creating food programs from scratch. 637 00:20:55,840 --> 00:20:58,242 - Given that there hasn't been food 638 00:20:58,242 --> 00:21:01,212 here yet, the menu is going to be really basic 639 00:21:01,212 --> 00:21:02,580 and make sense for this bar, OK? 640 00:21:02,580 --> 00:21:04,549 We're going to drive revenue both for the staff 641 00:21:04,549 --> 00:21:05,783 and for the owners. 642 00:21:05,783 --> 00:21:07,351 - Rob Floyd is a dear friend of mine. 643 00:21:07,351 --> 00:21:09,186 We've been working together for many years. 644 00:21:09,186 --> 00:21:10,588 Rob is a cocktail genius. 645 00:21:10,588 --> 00:21:12,189 [upbeat music] 646 00:21:12,189 --> 00:21:14,859 NARRATOR: For the bar, Jon brings in Rob Floyd. 647 00:21:14,859 --> 00:21:18,195 From being a cocktail ambassador with Princess Cruises 648 00:21:18,195 --> 00:21:20,831 to a cocktail director with VAI Resorts, 649 00:21:20,831 --> 00:21:23,200 Rob has influenced the culture of mixology 650 00:21:23,200 --> 00:21:25,670 across the country with his dynamic approach 651 00:21:25,670 --> 00:21:28,339 to recipes and customer interaction. 652 00:21:28,339 --> 00:21:30,408 - So we don't have a cook. 653 00:21:30,408 --> 00:21:32,209 Would you do it, John? 654 00:21:32,209 --> 00:21:34,178 - I don't have any cooking experience. 655 00:21:34,178 --> 00:21:35,846 - We're doing a ballpark-like menu so that 656 00:21:35,846 --> 00:21:37,682 the food connects with sports. It's casual. 657 00:21:37,682 --> 00:21:38,549 It's inexpensive. 658 00:21:38,549 --> 00:21:39,817 It's fun. 659 00:21:39,817 --> 00:21:40,918 It's going to be easy food to do, John. 660 00:21:40,918 --> 00:21:42,286 - That sounds good. 661 00:21:42,286 --> 00:21:43,854 - So now we're going 662 00:21:43,854 --> 00:21:45,623 to have John in the kitchen. He's going to be cross-trained. 663 00:21:45,623 --> 00:21:48,359 You're going to be working the floor as an active manager. 664 00:21:48,359 --> 00:21:49,660 Let's do this. (ON) CATHY COOK: Yes. 665 00:21:49,660 --> 00:21:50,962 Woo hoo. [applause] 666 00:21:50,962 --> 00:21:52,730 PAUL COOK (VOICEOVER): Looking at Jason now 667 00:21:52,730 --> 00:21:55,199 and seeing his expressions, and I feel like he's listening. 668 00:21:55,199 --> 00:21:57,935 Jon's getting through to him where we couldn't. 669 00:21:57,935 --> 00:22:00,204 We were too close, I guess. 670 00:22:00,204 --> 00:22:02,306 But I feel like Jon got through to him. 671 00:22:06,477 --> 00:22:07,411 - Hi. 672 00:22:07,411 --> 00:22:08,713 - Hi there. 673 00:22:08,713 --> 00:22:10,781 Thank you for being an unwilling participant. 674 00:22:10,781 --> 00:22:13,451 - [laughs] I'm excited to have a kitchen for the bar. 675 00:22:13,451 --> 00:22:14,952 I'm a little bit nervous. 676 00:22:14,952 --> 00:22:16,554 I don't have a whole lot of experience in the kitchen. 677 00:22:16,554 --> 00:22:18,322 But I'm willing to take on any challenge 678 00:22:18,322 --> 00:22:19,390 that anybody throws to me. 679 00:22:19,390 --> 00:22:22,360 - Welcome to Jon's phase one 680 00:22:22,360 --> 00:22:23,995 of your new kitchen buildout. 681 00:22:23,995 --> 00:22:25,997 So we really pared this down. 682 00:22:25,997 --> 00:22:27,465 We want it to be really simple. 683 00:22:27,465 --> 00:22:30,568 The goal today is to get the basics down. 684 00:22:30,568 --> 00:22:32,770 I'm very, very familiar with working 685 00:22:32,770 --> 00:22:35,573 with cooks and people who don't have a whole lot 686 00:22:35,573 --> 00:22:36,741 of kitchen experience. 687 00:22:36,741 --> 00:22:38,609 So you are in very, very good hands. 688 00:22:38,609 --> 00:22:41,545 We're going to start with a meatball sub. 689 00:22:41,545 --> 00:22:43,948 There's nothing more hearty, delicious, 690 00:22:43,948 --> 00:22:46,684 and super, super simple to make than a really 691 00:22:46,684 --> 00:22:48,019 good meatball sub. 692 00:22:48,019 --> 00:22:50,588 And we want to give them a pretty hearty portion. 693 00:22:50,588 --> 00:22:52,757 So we're going to do three meatballs per order. 694 00:22:52,757 --> 00:22:55,626 We're going to take some shaved Parmesan cheese, OK? 695 00:22:55,626 --> 00:22:57,395 And then we're just going to garnish it 696 00:22:57,395 --> 00:22:58,929 with a little bit of parsley. 697 00:22:58,929 --> 00:23:00,631 You want it to look good. 698 00:23:00,631 --> 00:23:02,533 See the difference that just adding that parsley makes? 699 00:23:02,533 --> 00:23:03,901 - Yeah. 700 00:23:03,901 --> 00:23:05,369 TATIANA ROSANA: And this is the meatball sub. 701 00:23:05,369 --> 00:23:06,537 - Our regulars will love it on a Sunday. 702 00:23:06,537 --> 00:23:08,773 - Yeah, it's not super hard to make. 703 00:23:08,773 --> 00:23:10,908 The cost is low on your end. (OFF) JASON REINKE: I love it. 704 00:23:10,908 --> 00:23:13,544 - All right, John, tonight is stress test. 705 00:23:13,544 --> 00:23:16,280 I want to see a ton of food coming out of this kitchen. 706 00:23:16,280 --> 00:23:18,482 And I will be here to guide you every step of the way. 707 00:23:18,482 --> 00:23:19,316 - Yep. 708 00:23:19,316 --> 00:23:19,950 That's good. 709 00:23:19,950 --> 00:23:22,353 [upbeat music] 710 00:23:22,353 --> 00:23:23,621 - Hey, how are we? 711 00:23:23,621 --> 00:23:24,588 [all greeting] 712 00:23:24,588 --> 00:23:25,790 Good, good, good. 713 00:23:25,790 --> 00:23:27,491 Well, I didn't get to see last night, 714 00:23:27,491 --> 00:23:29,360 but I heard there were quite a few issues. 715 00:23:29,360 --> 00:23:31,062 Everybody's, kind of, just doing their own thing 716 00:23:31,062 --> 00:23:32,596 behind the bar, if it will. (ON) MISHA: Yes, yes. 717 00:23:32,596 --> 00:23:34,365 - And then that's why we're here. 718 00:23:34,365 --> 00:23:36,734 We're going to build that consistency and that structure 719 00:23:36,734 --> 00:23:39,303 so that we're always making the same drink. 720 00:23:39,303 --> 00:23:40,805 Wanted to look at some of the cocktails 721 00:23:40,805 --> 00:23:42,473 that were made last night. 722 00:23:42,473 --> 00:23:44,942 Misha, can I have you make your gin and tonic? 723 00:23:44,942 --> 00:23:47,645 You know, the expectations that I have for the staff in stress 724 00:23:47,645 --> 00:23:49,613 tests are that they work together 725 00:23:49,613 --> 00:23:51,882 and they're consistent in their cocktails. 726 00:23:51,882 --> 00:23:55,052 All right, so you're all in a little bit of trouble just 727 00:23:55,052 --> 00:23:56,420 starting off here because-- 728 00:23:56,420 --> 00:23:57,621 - Because of our glasses. 729 00:23:57,621 --> 00:23:58,656 - The pint glass. (OFF) MISHA: Yep. 730 00:23:58,656 --> 00:24:00,424 - So what Jon wanted to do 731 00:24:00,424 --> 00:24:03,994 was use a really pretty rocks glass, like this. 732 00:24:03,994 --> 00:24:06,497 I'm starting with my gin and then, of course, 733 00:24:06,497 --> 00:24:07,998 finishing with my tonic. 734 00:24:07,998 --> 00:24:09,667 Grab our little lime. 735 00:24:09,667 --> 00:24:12,369 And then we have the gin and tonics. 736 00:24:12,369 --> 00:24:14,405 So go ahead, give it a taste, and tell 737 00:24:14,405 --> 00:24:18,509 us what you think-- not only in presentation, but the flavor. 738 00:24:18,509 --> 00:24:19,877 - This one has definitely 739 00:24:19,877 --> 00:24:21,412 got a distinctive flavor. 740 00:24:21,412 --> 00:24:22,980 This one is already watered down. 741 00:24:22,980 --> 00:24:24,000 ROB FLOYD: It just tastes like tonic. 742 00:24:24,000 --> 00:24:24,415 ROB FLOYD: It just tastes like tonic. 743 00:24:24,415 --> 00:24:25,549 MISHA: Yeah, it's really watered down. 744 00:24:25,549 --> 00:24:27,017 - The first cocktail we're going 745 00:24:27,017 --> 00:24:28,919 to do is the Phoenix Sunrise. 746 00:24:28,919 --> 00:24:30,454 - Phoenix Sunrise. 747 00:24:30,454 --> 00:24:32,590 - We all heard of the Tequila Sunrise, right? 748 00:24:32,590 --> 00:24:33,691 Where did that originate? 749 00:24:33,691 --> 00:24:34,792 [all saying mexico] 750 00:24:34,792 --> 00:24:35,960 It was born here. 751 00:24:35,960 --> 00:24:37,461 - Wow. 752 00:24:37,461 --> 00:24:39,363 - Arizona's got some great cocktail history. 753 00:24:39,363 --> 00:24:40,931 So as we are building the cocktail, 754 00:24:40,931 --> 00:24:44,835 we're going to start off with two ounces of orange juice. 755 00:24:44,835 --> 00:24:48,072 Twisted Alchemy grapefruit juice, two ounces. 756 00:24:48,072 --> 00:24:49,840 Two ounces of our tequila. 757 00:24:49,840 --> 00:24:51,475 3/4 of an ounce grenadine. 758 00:24:51,475 --> 00:24:52,977 I'm going to ice it now. 759 00:24:52,977 --> 00:24:57,081 We're going to just give it a little stir here and pour. 760 00:24:57,081 --> 00:25:02,119 Last but not least, we have a dehydrated purple pineapple. 761 00:25:02,119 --> 00:25:02,953 - Cute. 762 00:25:02,953 --> 00:25:04,688 - Oh my gosh. 763 00:25:04,688 --> 00:25:06,857 ROB FLOYD: Phoenix Sunrise. 764 00:25:06,857 --> 00:25:08,659 All right, our tasting time. 765 00:25:08,659 --> 00:25:10,060 - Ooh, that's a good one. 766 00:25:10,060 --> 00:25:11,962 - Get out of town. (OFF) ROB FLOYD: I like that. 767 00:25:11,962 --> 00:25:13,964 - I am absolutely stoked for tonight's 768 00:25:13,964 --> 00:25:17,434 stress test because we have new products, 769 00:25:17,434 --> 00:25:19,870 we have a new attitude. 770 00:25:19,870 --> 00:25:21,172 Yeah, it's going to be awesome. 771 00:25:21,172 --> 00:25:22,573 [laughter, applause] 772 00:25:22,573 --> 00:25:24,041 ROB FLOYD: Yeah, all right. 773 00:25:24,041 --> 00:25:24,942 [laughs] 774 00:25:24,942 --> 00:25:25,843 [applause] 775 00:25:25,843 --> 00:25:28,646 Yeah, all right. 776 00:25:28,646 --> 00:25:32,016 [upbeat music] 777 00:25:36,887 --> 00:25:38,622 - Jason, you ready, buddy? 778 00:25:38,622 --> 00:25:39,623 JASON REINKE: Yeah. 779 00:25:39,623 --> 00:25:40,991 - Let's talk for a second. 780 00:25:40,991 --> 00:25:43,627 So tonight, I want the staff to see you engaged. 781 00:25:43,627 --> 00:25:45,429 They're used to you going off on the side. 782 00:25:45,429 --> 00:25:46,764 You with me? 783 00:25:46,764 --> 00:25:48,098 So get in the trenches. (ON) JASON REINKE: Yep. 784 00:25:48,098 --> 00:25:49,166 - Go to war with them, OK? 785 00:25:49,166 --> 00:25:50,034 - Yep. All right, buddy. 786 00:25:50,034 --> 00:25:50,868 Thank you. 787 00:25:50,868 --> 00:25:51,702 - Let them in. 788 00:25:54,138 --> 00:25:55,940 - Welcome to the Hogwash. 789 00:25:55,940 --> 00:25:56,874 Here we go, everybody. 790 00:25:56,874 --> 00:25:59,043 [upbeat music] 791 00:25:59,043 --> 00:26:00,911 MISHA: How are we doing, guys? 792 00:26:00,911 --> 00:26:02,746 Here's our menus. 793 00:26:02,746 --> 00:26:04,181 - Can we sit at the bar? 794 00:26:04,181 --> 00:26:05,549 - Absolutely. (ON) CUSTOMER: Meatball sub. 795 00:26:05,549 --> 00:26:07,184 - Meatball sub? 796 00:26:07,184 --> 00:26:08,986 - Phoenix Sundown. (OFF) CUSTOMER: Love you, buddy. 797 00:26:08,986 --> 00:26:10,087 - Good to see you guys. 798 00:26:10,087 --> 00:26:11,689 CUSTOMER: Good to see you too. 799 00:26:11,689 --> 00:26:13,657 - I need three gin and tonic total, three Sunrise 800 00:26:13,657 --> 00:26:15,826 total, and three Sundown total. 801 00:26:15,826 --> 00:26:17,528 JASON REINKE: I can't taste them. 802 00:26:17,528 --> 00:26:19,630 But they're actually awesome drinks. 803 00:26:19,630 --> 00:26:21,565 - Put your stopwatch on for me. 804 00:26:21,565 --> 00:26:24,034 I want to see how long it takes you to get a drink, OK? 805 00:26:24,034 --> 00:26:25,769 Let's move quick, quick, quick, quick. 806 00:26:25,769 --> 00:26:27,771 Let's do this. 807 00:26:27,771 --> 00:26:28,939 - Order up. 808 00:26:28,939 --> 00:26:29,640 TATIANA ROSANA: All right, two subs. 809 00:26:29,640 --> 00:26:30,975 Let's go. 810 00:26:30,975 --> 00:26:32,610 Got to keep it cleaner than that if you want 811 00:26:32,610 --> 00:26:33,711 people to pay money for it. 812 00:26:33,711 --> 00:26:35,079 Come on. 813 00:26:35,079 --> 00:26:37,181 - All right, I totally lost where I was. 814 00:26:37,181 --> 00:26:38,883 CHRISTINA: Sorry. 815 00:26:38,883 --> 00:26:40,885 - That's too heavy on your Aperol. 816 00:26:40,885 --> 00:26:42,620 You can already see it. Go again. 817 00:26:42,620 --> 00:26:43,487 Go again. 818 00:26:43,487 --> 00:26:44,755 That's all right. 819 00:26:44,755 --> 00:26:45,856 CHRISTINA: Oh, and I forgot the grenadine. 820 00:26:45,856 --> 00:26:47,591 - We're going to dump this 821 00:26:47,591 --> 00:26:48,926 and just get started again. (ON) CHRISTINA: Aw, come on. 822 00:26:48,926 --> 00:26:51,595 [upbeat music] 823 00:26:51,595 --> 00:26:54,765 I'm still making the first three drinks. 824 00:26:54,765 --> 00:26:57,101 - If I said I wasn't worried, I'd be lying. 825 00:26:57,101 --> 00:26:58,702 I'm very worried. 826 00:26:58,702 --> 00:27:00,838 Can Jason actually get involved? 827 00:27:00,838 --> 00:27:02,206 He's used to hiding in a corner. 828 00:27:02,206 --> 00:27:04,141 Now I want to see him in the middle of it all. 829 00:27:04,141 --> 00:27:05,643 Let's see if that happens. 830 00:27:05,643 --> 00:27:07,511 - How many drinks are in here? 831 00:27:07,511 --> 00:27:08,812 - Three. 832 00:27:08,812 --> 00:27:09,847 - There's no way you're fitting three drinks 833 00:27:09,847 --> 00:27:10,781 in that. 834 00:27:10,781 --> 00:27:11,615 Start again. 835 00:27:11,615 --> 00:27:12,716 Start again. 836 00:27:12,716 --> 00:27:13,684 Let's go. (OFF) CHRISTINA: Ah! 837 00:27:13,684 --> 00:27:14,952 ROB FLOYD: It's all right. 838 00:27:14,952 --> 00:27:15,786 - Hey, don't forget about the other side 839 00:27:15,786 --> 00:27:16,253 of the bar, girls. 840 00:27:18,789 --> 00:27:20,090 - Rob, am I blind? 841 00:27:20,090 --> 00:27:21,659 I don't see one drink out anywhere. 842 00:27:21,659 --> 00:27:22,559 - Nope. 843 00:27:22,559 --> 00:27:23,694 Nothing yet. 844 00:27:23,694 --> 00:27:25,296 - Who doesn't have a drink? 845 00:27:25,296 --> 00:27:26,297 [shouting] 846 00:27:26,297 --> 00:27:27,164 Come on, guys. 847 00:27:27,164 --> 00:27:28,165 We're 10 minutes in. 848 00:27:28,165 --> 00:27:29,900 I have one drink over there. 849 00:27:29,900 --> 00:27:31,936 Are you going to share your drink with everyone? 850 00:27:31,936 --> 00:27:32,770 No? 851 00:27:32,770 --> 00:27:33,737 OK. 852 00:27:33,737 --> 00:27:34,872 So we got a problem here. 853 00:27:34,872 --> 00:27:35,906 Let's get drinks out. 854 00:27:35,906 --> 00:27:37,207 JOHN: Order up, table five. 855 00:27:37,207 --> 00:27:38,609 - Table five. 856 00:27:38,609 --> 00:27:39,810 - Yep. 857 00:27:39,810 --> 00:27:41,612 - Guys, we're completely failing here. 858 00:27:41,612 --> 00:27:42,947 Rob, how many are we dumping out? 859 00:27:42,947 --> 00:27:44,248 - About 80, 90%. (ON) JON TAFFER: 80, 90%. 860 00:27:44,248 --> 00:27:45,649 - Yeah. 861 00:27:45,649 --> 00:27:47,017 - This is much worse than I thought. 862 00:27:47,017 --> 00:27:48,585 And, Jason, yep, he's sober. 863 00:27:48,585 --> 00:27:49,920 Yep, he's trying. 864 00:27:49,920 --> 00:27:52,189 But he doesn't know what to do to resolve this. 865 00:27:52,189 --> 00:27:53,590 So nothing's getting resolved. 866 00:27:53,590 --> 00:27:55,626 [dramatic music] 867 00:27:55,626 --> 00:27:57,628 Let's do this. 868 00:27:57,628 --> 00:27:59,763 - Who else needs a gin and tonic? 869 00:27:59,763 --> 00:28:00,798 JON TAFFER: Guys, this isn't 870 00:28:00,798 --> 00:28:01,966 happening fast enough at all. 871 00:28:01,966 --> 00:28:02,967 - You guys are happy with this? 872 00:28:02,967 --> 00:28:03,801 - Just a bag of chips. 873 00:28:03,801 --> 00:28:04,735 - I don't. 874 00:28:04,735 --> 00:28:05,736 - Where are they at? 875 00:28:05,736 --> 00:28:06,737 - I have them on my server 876 00:28:06,737 --> 00:28:07,137 station behind the red door. 877 00:28:08,105 --> 00:28:09,073 - Take a deep breath. 878 00:28:09,073 --> 00:28:10,808 Put it out quickly. 879 00:28:10,808 --> 00:28:11,942 - God. 880 00:28:11,942 --> 00:28:13,677 - Are they even collecting money? 881 00:28:13,677 --> 00:28:15,145 - I haven't seen anything. 882 00:28:15,145 --> 00:28:16,613 - You guys collecting money? 883 00:28:16,613 --> 00:28:18,148 - Any gin and tonic? (ON) JON TAFFER: No. 884 00:28:18,148 --> 00:28:19,717 So we've not collected any money? 885 00:28:19,717 --> 00:28:20,651 - Oh my god. 886 00:28:20,651 --> 00:28:21,652 [dramatic music] 887 00:28:27,316 --> 00:28:28,951 - Any gin and tonic? (ON) JON TAFFER: No. 888 00:28:28,951 --> 00:28:30,753 So we've not collected any money? 889 00:28:30,753 --> 00:28:31,854 - Oh my god. 890 00:28:31,854 --> 00:28:33,156 - I did. 891 00:28:33,156 --> 00:28:34,290 I collected one. (ON) JON TAFFER: Well, one. 892 00:28:34,290 --> 00:28:35,258 But that-- (ON) CHRISTINA : I know. 893 00:28:35,258 --> 00:28:36,626 - Guys, we got to go. 894 00:28:36,626 --> 00:28:37,326 Let's go collect some money, please. 895 00:28:37,326 --> 00:28:38,995 That's why we're here. 896 00:28:38,995 --> 00:28:40,129 - Thanks, guys. 897 00:28:40,129 --> 00:28:40,997 - Thank you very much. 898 00:28:40,997 --> 00:28:41,831 - Appreciate it. 899 00:28:41,831 --> 00:28:43,766 - These are great. 900 00:28:43,766 --> 00:28:45,101 Just redo that one. 901 00:28:45,101 --> 00:28:46,803 - They haven't collected 902 00:28:46,803 --> 00:28:48,171 any money behind the bar. 903 00:28:48,171 --> 00:28:51,073 You've given away everything tonight. 904 00:28:51,073 --> 00:28:53,209 We're now about 45 minutes in. 905 00:28:53,209 --> 00:28:54,644 Food came out. 906 00:28:54,644 --> 00:28:56,112 But more drinks have gone in the trash 907 00:28:56,112 --> 00:28:57,246 than have crossed the bar. 908 00:28:57,246 --> 00:28:58,214 - We need to collect 909 00:28:58,214 --> 00:28:59,282 money from these guys too. 910 00:28:59,282 --> 00:29:00,316 - I haven't. 911 00:29:00,316 --> 00:29:03,119 - This is a total failure. 912 00:29:03,119 --> 00:29:04,821 Folks, listen up. 913 00:29:04,821 --> 00:29:07,290 I think if we sit here until tomorrow morning, 914 00:29:07,290 --> 00:29:09,125 you still won't have cocktails. 915 00:29:09,125 --> 00:29:10,193 MISHA: I think you're right. 916 00:29:10,193 --> 00:29:11,828 - And to put you through this 917 00:29:11,828 --> 00:29:14,063 and put them through it is just torture. 918 00:29:14,063 --> 00:29:17,133 This is about as bad as I've seen in Bar Rescue! 919 00:29:17,133 --> 00:29:22,071 You have no skills and, at this moment, no chance of success! 920 00:29:22,071 --> 00:29:24,006 Now let's get out of here so I can go to work. 921 00:29:24,006 --> 00:29:24,841 Good night! 922 00:29:24,841 --> 00:29:26,776 [dramatic music] 923 00:29:26,776 --> 00:29:28,044 - We apologize. 924 00:29:28,044 --> 00:29:29,912 We'll see-- we'll see you Friday. 925 00:29:29,912 --> 00:29:31,681 Sorry, guys. (OFF) MISHA: Thanks, guys! 926 00:29:31,681 --> 00:29:33,182 - We failed, worse-- 927 00:29:33,182 --> 00:29:35,051 worse than I thought we would. 928 00:29:35,051 --> 00:29:36,319 - Jason, I'm so sorry. 929 00:29:36,319 --> 00:29:38,120 - No money got pulled in. 930 00:29:38,120 --> 00:29:40,056 And all the drinks got pushed down the drain. 931 00:29:40,056 --> 00:29:41,624 And there's no systems. 932 00:29:41,624 --> 00:29:43,860 So I failed. 933 00:29:43,860 --> 00:29:47,163 [dramatic music] 934 00:29:54,804 --> 00:29:57,039 - We had a little stress test last night. 935 00:29:57,039 --> 00:29:58,074 - [laughs] 936 00:29:58,074 --> 00:29:59,709 - Last night's stress test 937 00:29:59,709 --> 00:30:01,777 was one of the worst stress tests I've ever seen. 938 00:30:01,777 --> 00:30:02,912 They were overpouring. 939 00:30:02,912 --> 00:30:04,647 They were underpouring. 940 00:30:04,647 --> 00:30:07,283 I had to dump out so many drinks, it was awful. 941 00:30:07,283 --> 00:30:09,252 So the big thing that Jon wants to make sure 942 00:30:09,252 --> 00:30:11,287 that we get from here in this training 943 00:30:11,287 --> 00:30:15,191 is that we have our pour count sharp so that we're not 944 00:30:15,191 --> 00:30:17,860 overpouring and that we can get more 945 00:30:17,860 --> 00:30:19,695 than one drink made at a time. 946 00:30:19,695 --> 00:30:22,431 So our next cocktail is easy to do. 947 00:30:22,431 --> 00:30:23,900 And it's called the Diamondback. 948 00:30:23,900 --> 00:30:25,434 [upbeat music] 949 00:30:25,434 --> 00:30:33,109 Three ounces housemade lemonade, two ounces of our vodka. 950 00:30:33,109 --> 00:30:34,744 Ice this up. 951 00:30:34,744 --> 00:30:35,378 Shake. 952 00:30:35,378 --> 00:30:38,014 [shakes bottle] 953 00:30:38,014 --> 00:30:40,016 We're going to pour our cocktail. 954 00:30:40,016 --> 00:30:45,855 The interactive part, we're going to put in blue curacao. 955 00:30:45,855 --> 00:30:49,926 Present it just like this. 956 00:30:49,926 --> 00:30:52,862 Then your guests get to have a little fun with it. 957 00:30:52,862 --> 00:30:55,197 They get to take it off and pour it in. 958 00:30:55,197 --> 00:30:56,399 CATHY COOK: That's cool. 959 00:30:56,399 --> 00:30:57,900 That is cool. 960 00:30:57,900 --> 00:30:59,101 ROB FLOYD: Stir. 961 00:30:59,101 --> 00:31:00,970 JASON REINKE: That's an awesome color. 962 00:31:00,970 --> 00:31:02,438 - Really fun. 963 00:31:02,438 --> 00:31:05,942 [upbeat music] 964 00:31:10,746 --> 00:31:12,848 - I saw some good things last night. 965 00:31:12,848 --> 00:31:15,051 Rather than hiding in the corner and drinking, 966 00:31:15,051 --> 00:31:17,086 Jason actually was out in the room 967 00:31:17,086 --> 00:31:19,055 shaking hands, talking to tables. 968 00:31:19,055 --> 00:31:21,190 That's a big change in his behavior. 969 00:31:21,190 --> 00:31:22,391 How are you? (ON) CATHY COOK: Hello. 970 00:31:22,391 --> 00:31:24,193 - What he couldn't do 971 00:31:24,193 --> 00:31:27,029 was make the systems work for him because he didn't have any. 972 00:31:27,029 --> 00:31:29,031 I want to give you a little compliment 973 00:31:29,031 --> 00:31:31,334 because I've been beating the hell out of you for a few days 974 00:31:31,334 --> 00:31:32,501 now. (ON) JASON REINKE: Yeah. 975 00:31:32,501 --> 00:31:34,136 JON TAFFER: You know, last night, 976 00:31:34,136 --> 00:31:34,971 you didn't hide in the corner. You were out there. 977 00:31:34,971 --> 00:31:35,504 It's a big change. 978 00:31:35,504 --> 00:31:36,973 - Thank you. 979 00:31:36,973 --> 00:31:39,809 - But when I think about what let us down 980 00:31:39,809 --> 00:31:43,779 last night, the systems, I think I'm fixing 981 00:31:43,779 --> 00:31:45,448 where our weaknesses are. 982 00:31:45,448 --> 00:31:49,051 Rob and Chef have been training the team big time all day. 983 00:31:49,051 --> 00:31:50,419 You're going to have a POS system 984 00:31:50,419 --> 00:31:52,288 behind the bar on both sides. 985 00:31:52,288 --> 00:31:53,255 - Yes. 986 00:31:53,255 --> 00:31:54,790 - We're going to have 987 00:31:54,790 --> 00:31:56,892 a food menu, a beverage menu. 988 00:31:56,892 --> 00:32:00,062 Food is going to increase our length of stay hugely. 989 00:32:00,062 --> 00:32:01,831 What I worry about is I don't want 990 00:32:01,831 --> 00:32:04,767 you to climb back into that shell that you were in. 991 00:32:04,767 --> 00:32:07,136 - When you don't know what the [bleep] you're 992 00:32:07,136 --> 00:32:09,171 doing, it's easy to climb into a goddamn bottle 993 00:32:09,171 --> 00:32:11,140 and forget about what the [bleep] you're doing. 994 00:32:11,140 --> 00:32:12,942 - And have I given 995 00:32:12,942 --> 00:32:14,443 you what you need to step up? Are you getting that confidence? 996 00:32:14,443 --> 00:32:15,478 - Yep. Yep. 997 00:32:15,478 --> 00:32:16,846 And I appreciate that. 998 00:32:16,846 --> 00:32:18,247 - What do you want to say to him? 999 00:32:18,247 --> 00:32:20,149 - I am so proud of you, Jason. 1000 00:32:20,149 --> 00:32:21,851 I-- I truly am. 1001 00:32:21,851 --> 00:32:24,787 The transition that I have witnessed this week 1002 00:32:24,787 --> 00:32:26,956 was incredible. 1003 00:32:26,956 --> 00:32:30,893 And I just know going together as a team that we are, 1004 00:32:30,893 --> 00:32:33,295 things are going to improve tremendously. 1005 00:32:33,295 --> 00:32:35,031 - I hope so. And-- 1006 00:32:35,031 --> 00:32:35,998 CATHY COOK: Oh, I know so. (ON) JASON REINKE: I know so. 1007 00:32:35,998 --> 00:32:37,333 - I know so. [laughs] 1008 00:32:37,333 --> 00:32:38,567 - I was asked several times 1009 00:32:38,567 --> 00:32:40,136 if you'd be able to make it. 1010 00:32:40,136 --> 00:32:42,371 And I said, I have no doubt he'll make it. 1011 00:32:42,371 --> 00:32:43,939 - No, I appreciate 1012 00:32:43,939 --> 00:32:45,007 you sticking by my side. 1013 00:32:45,007 --> 00:32:46,308 Both of you. 1014 00:32:46,308 --> 00:32:47,910 - This nightmare is going to become a dream. 1015 00:32:47,910 --> 00:32:48,878 - Oh, I like that. 1016 00:32:48,878 --> 00:32:50,212 - Yeah, I believe so. 1017 00:32:50,212 --> 00:32:51,213 - All right, buddy, 1018 00:32:51,213 --> 00:32:52,348 there's one thing left here. 1019 00:32:52,348 --> 00:32:54,150 I got to finish building your bar. 1020 00:32:54,150 --> 00:32:55,518 So I got to go to work. (ON) CATHY COOK: You go. 1021 00:32:55,518 --> 00:32:56,852 You go. 1022 00:32:56,852 --> 00:32:58,421 - Since this week, my expectations 1023 00:32:58,421 --> 00:33:01,424 and hopes for the business seem to be coming to fruition. 1024 00:33:01,424 --> 00:33:03,926 Jason is following his promise to Jon. 1025 00:33:03,926 --> 00:33:06,562 And I respect the hell out of him for that. 1026 00:33:06,562 --> 00:33:08,864 I think he's now aware of what that was 1027 00:33:08,864 --> 00:33:11,000 doing to him and the business. 1028 00:33:11,000 --> 00:33:14,537 I have a strong belief that he's going to keep going. 1029 00:33:14,537 --> 00:33:17,940 [upbeat music] 1030 00:33:19,108 --> 00:33:21,077 - Everything is wrong in this place. 1031 00:33:21,077 --> 00:33:23,279 I mean, the soffit over the bar is terrible. 1032 00:33:23,279 --> 00:33:24,000 The back bar is just awful. 1033 00:33:24,000 --> 00:33:26,982 The back bar is just awful. 1034 00:33:26,982 --> 00:33:30,319 You enter on a dance floor and go in the other way. 1035 00:33:30,319 --> 00:33:32,088 This needs to be the front door. 1036 00:33:32,088 --> 00:33:34,557 So you've got to figure out a way to make this door 1037 00:33:34,557 --> 00:33:36,325 look like an entryway. (OFF) WOMAN: Yeah. 1038 00:33:36,325 --> 00:33:38,561 JON TAFFER: Maybe move the awning, some plants, something 1039 00:33:38,561 --> 00:33:39,628 out there. (OFF) WOMAN: Dress it up. 1040 00:33:39,628 --> 00:33:41,063 - So it looks like an entryway 1041 00:33:41,063 --> 00:33:42,865 that you would actually walk into. 1042 00:33:42,865 --> 00:33:45,000 So we got to figure out a whole new floor plan for this place. 1043 00:33:45,000 --> 00:33:46,402 WOMAN: Right. 1044 00:33:46,402 --> 00:33:47,236 JON TAFFER: We got to reconfigure the equipment 1045 00:33:47,236 --> 00:33:48,637 so it makes sense. 1046 00:33:48,637 --> 00:33:50,339 And then here's the big one, Brandon, the kitchen. 1047 00:33:50,339 --> 00:33:52,241 We got the equipment to get in now and the rest of it. 1048 00:33:52,241 --> 00:33:54,009 Can you get all that in time? 1049 00:33:54,009 --> 00:33:55,578 - I'll have to reach out to Middleby, 1050 00:33:55,578 --> 00:33:57,480 see what we can get, see if we can get plumbers in there, 1051 00:33:57,480 --> 00:33:58,981 electricians in there. 1052 00:33:58,981 --> 00:34:00,282 You know, we're-- we're under a time crunch. 1053 00:34:00,282 --> 00:34:01,484 JON TAFFER: Yeah, and if we 1054 00:34:01,484 --> 00:34:03,085 don't get them a food program, I don't 1055 00:34:03,085 --> 00:34:03,986 think we're going to succeed. (OFF) WOMAN: Sure. 1056 00:34:03,986 --> 00:34:04,987 - Yeah, all right, 1057 00:34:04,987 --> 00:34:05,654 guys, you better go to work. 1058 00:34:05,654 --> 00:34:09,024 [upbeat music] 1059 00:34:12,027 --> 00:34:15,397 [cheering] 1060 00:34:17,933 --> 00:34:19,368 - Hello. 1061 00:34:19,368 --> 00:34:23,272 Hey, I knew this was a great town when I got here. 1062 00:34:23,272 --> 00:34:24,106 - Right? 1063 00:34:24,106 --> 00:34:25,374 - Hey, everybody. 1064 00:34:25,374 --> 00:34:26,509 [all greeting] 1065 00:34:26,509 --> 00:34:27,977 I'm going to start with you, Cathy. 1066 00:34:27,977 --> 00:34:29,345 Was this what you thought it would be? 1067 00:34:29,345 --> 00:34:31,113 - Better. 1068 00:34:31,113 --> 00:34:32,481 What we have learned in the short amount of time from you, 1069 00:34:32,481 --> 00:34:34,283 Jon, has just been incredible. 1070 00:34:34,283 --> 00:34:36,018 - Jason, we had a-- 1071 00:34:36,018 --> 00:34:38,087 not the most pleasant first night together if any of you 1072 00:34:38,087 --> 00:34:39,321 were here. 1073 00:34:39,321 --> 00:34:40,656 How has this week been for you? 1074 00:34:40,656 --> 00:34:42,591 - Stressful. (ON) JON TAFFER: Yeah, I bet. 1075 00:34:42,591 --> 00:34:43,926 I bet. 1076 00:34:43,926 --> 00:34:45,361 - But a good learning experience. 1077 00:34:45,361 --> 00:34:47,129 - You feel you're a better partner for it? 1078 00:34:47,129 --> 00:34:48,397 JASON REINKE: Damn right. 1079 00:34:48,397 --> 00:34:50,232 - Well, that's what it's about, isn't it? 1080 00:34:50,232 --> 00:34:53,469 [cheering] 1081 00:34:54,436 --> 00:34:56,405 There's a lot of love here. 1082 00:34:56,405 --> 00:34:59,508 And every moment that I spent with the two of you 1083 00:34:59,508 --> 00:35:01,343 was never about the money. 1084 00:35:01,343 --> 00:35:03,412 It was always about your friend. 1085 00:35:03,412 --> 00:35:06,348 So I knew there was something special about you. 1086 00:35:06,348 --> 00:35:08,417 And you were worth fighting for, buddy. 1087 00:35:08,417 --> 00:35:09,685 So you ready to see it? 1088 00:35:09,685 --> 00:35:11,453 - We can't wait to see what you've done. 1089 00:35:12,721 --> 00:35:13,956 JON TAFFER: Yeah, all right, here we go. 1090 00:35:13,956 --> 00:35:15,457 [cheering] 1091 00:35:15,457 --> 00:35:16,292 1. 1092 00:35:16,292 --> 00:35:17,293 - [shouts] 1093 00:35:17,293 --> 00:35:21,263 - 2, 3. 1094 00:35:21,263 --> 00:35:22,264 [cheering] 1095 00:35:26,553 --> 00:35:27,520 [shouts] 1096 00:35:27,520 --> 00:35:31,057 2, 3. 1097 00:35:31,057 --> 00:35:34,027 [cheering] 1098 00:35:34,027 --> 00:35:36,696 MISHA: Oh, awesome. 1099 00:35:36,696 --> 00:35:37,998 [chatter] 1100 00:35:37,998 --> 00:35:39,466 - I love it. 1101 00:35:39,466 --> 00:35:41,434 PAUL COOK: I like it. (ON) JON TAFFER: You like it? 1102 00:35:41,434 --> 00:35:42,335 - I love it. (ON) MISHA: That's awesome. 1103 00:35:42,335 --> 00:35:43,169 - Perfect. 1104 00:35:43,169 --> 00:35:44,337 - [bleep] love it. 1105 00:35:44,337 --> 00:35:45,472 - Yeah. (ON) MISHA: That's awesome. 1106 00:35:45,472 --> 00:35:46,373 - When you go to a sporting event, 1107 00:35:46,373 --> 00:35:47,574 what's the luxury area? 1108 00:35:47,574 --> 00:35:49,075 - The Skybox. (ON) JON TAFFER: Bingo. 1109 00:35:49,075 --> 00:35:50,543 - Right. 1110 00:35:50,543 --> 00:35:52,646 JON TAFFER: FastSigns of Phoenix worked all night long 1111 00:35:52,646 --> 00:35:54,247 to get that sign done for us. 1112 00:35:54,247 --> 00:35:55,548 You guys ready to see the inside? 1113 00:35:55,548 --> 00:35:56,750 - Oh, god yes. 1114 00:35:56,750 --> 00:35:58,351 [all agreeing] (ON) MISHA: Oh my gosh. 1115 00:35:58,351 --> 00:35:59,386 - [laughs] 1116 00:35:59,386 --> 00:36:01,221 [cheering] 1117 00:36:03,556 --> 00:36:04,724 - Holy [bleep]. 1118 00:36:04,724 --> 00:36:06,326 MISHA: Oh my gosh. 1119 00:36:06,326 --> 00:36:07,594 Oh my gosh. 1120 00:36:07,594 --> 00:36:09,396 JOHN: The bar tops look [bleep] awesome. 1121 00:36:09,396 --> 00:36:10,730 CHRISTINA: I love it. Beautiful. 1122 00:36:10,730 --> 00:36:12,365 - Look at the Skybox lounge. 1123 00:36:12,365 --> 00:36:13,266 CATHY COOK: Oh! 1124 00:36:13,266 --> 00:36:14,467 MISHA: What? 1125 00:36:14,467 --> 00:36:15,602 CHRISTINA: Are there massage chairs? 1126 00:36:15,602 --> 00:36:16,703 MISHA: Are there massage chairs? 1127 00:36:16,703 --> 00:36:18,471 - It goes up. Look. 1128 00:36:18,471 --> 00:36:19,305 How fun. 1129 00:36:20,640 --> 00:36:22,642 The thought that went into this is phenomenal. 1130 00:36:22,642 --> 00:36:24,377 Look at the pool table down there. 1131 00:36:24,377 --> 00:36:25,712 It's not a bar. 1132 00:36:25,712 --> 00:36:27,247 It's a lounge. (ON) CHAELA: It's sophisticated. 1133 00:36:27,247 --> 00:36:28,281 It's so weird. 1134 00:36:28,281 --> 00:36:29,683 - It's very sophisticated. 1135 00:36:29,683 --> 00:36:30,650 - Wow. 1136 00:36:30,650 --> 00:36:33,553 [upbeat music] 1137 00:36:33,553 --> 00:36:34,654 - Oh, yeah, it's--[bleep] 1138 00:36:34,654 --> 00:36:35,488 it's finished. 1139 00:36:35,488 --> 00:36:37,557 - Oh my gosh. 1140 00:36:37,557 --> 00:36:38,792 Oh, look at all this stuff. 1141 00:36:38,792 --> 00:36:40,060 - Badass. 1142 00:36:40,060 --> 00:36:41,394 It's awesome. 1143 00:36:41,394 --> 00:36:44,664 I never expected it to be anything like this. 1144 00:36:44,664 --> 00:36:46,633 - Oh, I love the black. 1145 00:36:46,633 --> 00:36:48,401 - It just looks awesome. 1146 00:36:48,401 --> 00:36:49,669 - Oh my gosh, this is so awesome. 1147 00:36:49,669 --> 00:36:50,603 - Rambo. 1148 00:36:50,603 --> 00:36:51,471 - What do you think? 1149 00:36:51,471 --> 00:36:52,439 [interposing voices] 1150 00:36:52,439 --> 00:36:53,707 - Oh my gosh. 1151 00:36:53,707 --> 00:36:55,275 So classy. (ON) JON TAFFER: You like it? 1152 00:36:55,275 --> 00:36:56,209 MISHA: Absolutely. 1153 00:36:56,209 --> 00:36:57,210 - Up a few notches? 1154 00:36:57,210 --> 00:36:57,811 - You're absolutely right. 1155 00:36:57,811 --> 00:36:59,312 We love it. 1156 00:36:59,312 --> 00:37:00,513 It's classy. 1157 00:37:00,513 --> 00:37:01,715 MISHA: It's absolutely cool. 1158 00:37:01,715 --> 00:37:03,116 JASON REINKE: That is sweet, buddy. 1159 00:37:03,116 --> 00:37:04,551 JON TAFFER: How about this wall here? 1160 00:37:04,551 --> 00:37:06,286 CATHY COOK: I was just going to say, check it out. 1161 00:37:06,286 --> 00:37:07,153 JON TAFFER: You feel like you're at the game, don't you? 1162 00:37:07,153 --> 00:37:08,621 JOSH: That's crazy. 1163 00:37:08,621 --> 00:37:09,622 JON TAFFER: Signature Graphics worked all night long 1164 00:37:09,622 --> 00:37:10,790 creating that mural for us. 1165 00:37:10,790 --> 00:37:12,192 So, guys, grab a seat. 1166 00:37:12,192 --> 00:37:13,393 I want to show you everything I did. 1167 00:37:13,393 --> 00:37:16,262 - This football field is phenomenal. 1168 00:37:16,262 --> 00:37:18,164 I mean, I can't even believe this is our bar. 1169 00:37:18,164 --> 00:37:19,599 We can't believe it's the same place. 1170 00:37:19,599 --> 00:37:21,334 - How about that kitchen? 1171 00:37:21,334 --> 00:37:24,170 - That one piece that does it all, oh my gosh. 1172 00:37:24,170 --> 00:37:26,272 JON TAFFER: That's the perfect fry unit by Middleby. 1173 00:37:26,272 --> 00:37:28,408 They were very quick to not only give us that fryer, 1174 00:37:28,408 --> 00:37:30,777 but to give us a double decker Turbochef oven. 1175 00:37:30,777 --> 00:37:31,811 - Oh my god, it's perfect. 1176 00:37:31,811 --> 00:37:33,213 - It's perfect every time. 1177 00:37:33,213 --> 00:37:35,248 Then I got SkyTab POS. 1178 00:37:35,248 --> 00:37:38,284 So each workstation has its own POS system. 1179 00:37:38,284 --> 00:37:39,652 You have your tablet. 1180 00:37:39,652 --> 00:37:41,554 You can do your credit card swipes, 1181 00:37:41,554 --> 00:37:44,324 your transactions, everything, and right at the table. 1182 00:37:44,324 --> 00:37:48,161 Barproducts.com gave you mixing cups, strainers, glassware, 1183 00:37:48,161 --> 00:37:50,296 pour spouts, everything you need so the bar is 1184 00:37:50,296 --> 00:37:51,698 completely equipped. (ON) MISHA: Yay. 1185 00:37:51,698 --> 00:37:53,800 - I got you subscription to Partender. 1186 00:37:53,800 --> 00:37:55,201 - Oh, wow. (OFF) MISHA: Whoa. 1187 00:37:55,201 --> 00:37:57,137 - So literally, Cathy can do inventory. 1188 00:37:57,137 --> 00:37:58,338 MISHA: Awesome. (OFF) JOSH: Nice. 1189 00:37:58,338 --> 00:37:59,205 MISHA: Awesome. 1190 00:37:59,205 --> 00:38:00,607 - All right, guys, 1191 00:38:00,607 --> 00:38:01,608 you see that crowd out there? (OFF) JOSH: Yeah. 1192 00:38:01,608 --> 00:38:02,776 - Yeah, let's let them in. 1193 00:38:02,776 --> 00:38:04,711 - I promised you I'd bring them here. 1194 00:38:04,711 --> 00:38:06,613 You guys now have to get them back. 1195 00:38:06,613 --> 00:38:07,680 Are you ready? (ON) JOHN: Hell yeah. 1196 00:38:07,680 --> 00:38:08,882 - Let's go to work. 1197 00:38:08,882 --> 00:38:09,649 - Let's do it. (ON) MISHA: All right. 1198 00:38:09,649 --> 00:38:12,352 [upbeat music] 1199 00:38:12,352 --> 00:38:13,853 - Hello, everybody. 1200 00:38:13,853 --> 00:38:17,157 Welcome to the Skybox Ultra Sport Lounge. 1201 00:38:17,157 --> 00:38:17,791 Come on in. 1202 00:38:17,791 --> 00:38:19,726 [upbeat music] 1203 00:38:19,726 --> 00:38:21,294 - How are you guys doing? 1204 00:38:21,294 --> 00:38:22,729 How are you? 1205 00:38:22,729 --> 00:38:24,297 - Thanks for coming. 1206 00:38:24,297 --> 00:38:25,498 MISHA: Welcome to our Skybox. 1207 00:38:25,498 --> 00:38:26,566 [laughs] 1208 00:38:26,566 --> 00:38:27,767 - What are we drinking tonight? 1209 00:38:27,767 --> 00:38:29,469 I have a great Diamondback cocktail. 1210 00:38:29,469 --> 00:38:31,304 CUSTOMER: Yes, I'm in. (ON) MISHA: The Sunrise? 1211 00:38:31,304 --> 00:38:32,572 You got it. 1212 00:38:32,572 --> 00:38:33,706 - Are you guys going to order any food? 1213 00:38:33,706 --> 00:38:34,841 [all agreeing] 1214 00:38:34,841 --> 00:38:37,310 - The Buffalo chicken flatbread. 1215 00:38:37,310 --> 00:38:39,345 - How are you guys doing? 1216 00:38:39,345 --> 00:38:42,549 [upbeat music] 1217 00:38:43,449 --> 00:38:44,484 ROB FLOYD: Perfect. 1218 00:38:44,484 --> 00:38:45,618 - Oh my god. 1219 00:38:45,618 --> 00:38:47,754 [cheering] 1220 00:38:47,754 --> 00:38:48,588 Thank god. 1221 00:38:48,588 --> 00:38:49,455 Thank you. 1222 00:38:49,455 --> 00:38:51,624 Please. 1223 00:38:51,624 --> 00:38:52,559 Yes! 1224 00:38:52,559 --> 00:38:54,360 [cheering] 1225 00:38:54,360 --> 00:38:55,728 - Well, it happened. 1226 00:38:55,728 --> 00:38:57,163 We slipped into our groove. 1227 00:38:57,163 --> 00:38:58,898 - You scared the crap out of me. 1228 00:38:58,898 --> 00:39:00,400 And now I know what to do. 1229 00:39:00,400 --> 00:39:02,168 - Look at Misha, making 1230 00:39:02,168 --> 00:39:03,469 two, three cocktails at a time. 1231 00:39:03,469 --> 00:39:05,271 Nothing's going down the drain. 1232 00:39:05,271 --> 00:39:06,606 It's working. 1233 00:39:06,606 --> 00:39:07,674 TATIANA ROSANA: Tickets are starting to come in. 1234 00:39:07,674 --> 00:39:09,209 Remember to pull your plates, OK? 1235 00:39:09,209 --> 00:39:10,844 JOHN: Two Buffalo chicken flatbreads. 1236 00:39:10,844 --> 00:39:11,878 TATIANA ROSANA: Two Buffalo chicken flatbreads. 1237 00:39:11,878 --> 00:39:13,346 We got those coming right now. 1238 00:39:13,346 --> 00:39:13,746 JOHN: Because I got two of them in there. 1239 00:39:13,746 --> 00:39:14,380 Yep. 1240 00:39:14,380 --> 00:39:15,648 Yep. 1241 00:39:15,648 --> 00:39:17,217 (OFF) TATIANA ROSANA: There you go. 1242 00:39:17,217 --> 00:39:18,918 Nice job pulling those plates, John. 1243 00:39:18,918 --> 00:39:20,186 JOHN: [laughs] 1244 00:39:20,186 --> 00:39:20,820 - That's what I like to see. 1245 00:39:20,820 --> 00:39:21,921 - Repetition. 1246 00:39:21,921 --> 00:39:23,189 JON TAFFER: How are you doing? 1247 00:39:23,189 --> 00:39:23,890 - Everything looks amazing. 1248 00:39:23,890 --> 00:39:24,791 He's doing a great job. 1249 00:39:24,791 --> 00:39:26,292 Food is looking great. 1250 00:39:26,292 --> 00:39:27,961 It's going to be running out the window. 1251 00:39:27,961 --> 00:39:29,295 JON TAFFER: He's having fun, man. 1252 00:39:29,295 --> 00:39:30,496 - Yeah, oh, yeah, appreciate it. 1253 00:39:30,496 --> 00:39:31,865 JON TAFFER: No problems here. 1254 00:39:31,865 --> 00:39:33,566 Food is perfect, coming out quickly. 1255 00:39:33,566 --> 00:39:35,235 - Going to bar B2. 1256 00:39:35,235 --> 00:39:36,569 JON TAFFER: John's got this. 1257 00:39:36,569 --> 00:39:38,504 I'm so proud of everyone. 1258 00:39:38,504 --> 00:39:41,741 [upbeat music] 1259 00:39:43,376 --> 00:39:44,711 I got to tell you, to see him back 1260 00:39:44,711 --> 00:39:48,848 here with a gun in his hand, making a beverage, 1261 00:39:48,848 --> 00:39:49,816 I'm impressed. 1262 00:39:49,816 --> 00:39:50,850 Jason hasn't had a drink. 1263 00:39:50,850 --> 00:39:51,684 He's sober. 1264 00:39:51,684 --> 00:39:52,919 He's engaged. 1265 00:39:52,919 --> 00:39:54,988 - And that is teamwork. 1266 00:39:54,988 --> 00:39:56,689 Thank you so much. 1267 00:39:56,689 --> 00:39:59,359 - His days of sitting in a corner are over. 1268 00:39:59,359 --> 00:40:01,628 Look at us here, guys, a team working together. 1269 00:40:01,628 --> 00:40:03,329 I am so proud of you guys. 1270 00:40:03,329 --> 00:40:05,498 - The light at the end of the tunnel 1271 00:40:05,498 --> 00:40:07,400 ain't a train anymore. 1272 00:40:07,400 --> 00:40:08,668 It's wide open. 1273 00:40:08,668 --> 00:40:10,003 CATHY COOK: [laughs] Look at your smile. 1274 00:40:10,003 --> 00:40:10,970 - Look at that smirk. 1275 00:40:10,970 --> 00:40:12,472 - Look at your smile. 1276 00:40:12,472 --> 00:40:13,940 - Look at us. This was never about a bar. 1277 00:40:13,940 --> 00:40:16,409 This was always about you because everybody 1278 00:40:16,409 --> 00:40:18,544 loves you so much. 1279 00:40:18,544 --> 00:40:20,546 It's been my honor to help you, buddy. 1280 00:40:20,546 --> 00:40:21,481 My work's done. 1281 00:40:21,481 --> 00:40:22,715 [cheering] 1282 00:40:23,616 --> 00:40:24,000 This one feels good. 1283 00:40:24,000 --> 00:40:25,585 This one feels good. 1284 00:40:25,585 --> 00:40:28,721 Paul and Cathy are communicating with Jason. 1285 00:40:28,721 --> 00:40:30,390 Good night, everybody. 1286 00:40:30,390 --> 00:40:31,557 JON TAFFER (VOICEOVER): I've broken down that barrier. 1287 00:40:31,557 --> 00:40:33,459 They're working together as a team. 1288 00:40:33,459 --> 00:40:35,962 I think Jason's ready to take control of this bar 1289 00:40:35,962 --> 00:40:39,565 and take it to success. 1290 00:40:39,565 --> 00:40:42,902 [upbeat music] 1291 00:40:49,842 --> 00:40:51,044 (RAPPING) Come on. 1292 00:40:51,044 --> 00:40:52,645 END NARRATOR: Consideration provided 1293 00:40:52,645 --> 00:40:54,447 by SkyTab POS, Partender, barproducts.com, Twisted 1294 00:40:54,447 --> 00:40:56,382 Alchemy, Lawson Plumbing, Fire at Will, FastSigns of Phoenix, 1295 00:40:56,382 --> 00:40:57,850 Signature Graphics, Starlight Electric 1296 00:40:57,850 --> 00:40:58,851 LLC, Middleby, and Esri. 1297 00:41:23,936 --> 00:41:26,972 [audio logo] 1298 00:41:26,972 --> 00:41:28,674 MTV.