1 00:00:00,700 --> 00:00:01,735 - Owning a bar, I wouldn't trade 2 00:00:01,735 --> 00:00:03,136 it for anything in the world. 3 00:00:04,738 --> 00:00:06,740 - I mean, I can't say the same. 4 00:00:06,740 --> 00:00:08,241 [music playing] 5 00:00:08,241 --> 00:00:09,709 NARRATOR: For over 30 years, 6 00:00:09,709 --> 00:00:12,679 Jon Taffer has traveled the country, saving hundreds 7 00:00:12,679 --> 00:00:15,615 of bars from failure and ruin. 8 00:00:15,615 --> 00:00:17,183 - I started rescuing 9 00:00:17,183 --> 00:00:19,652 bars decades ago, because they're part 10 00:00:19,652 --> 00:00:21,187 of the backbone of America. 11 00:00:21,187 --> 00:00:21,821 Let's go. 12 00:00:21,821 --> 00:00:22,689 We're doing it. 13 00:00:22,689 --> 00:00:24,190 We're doing it. 14 00:00:24,190 --> 00:00:26,493 But as the industry continues to explode, 15 00:00:26,493 --> 00:00:31,197 the amount of failing bars is increasing at an alarming rate. 16 00:00:31,197 --> 00:00:32,599 [breaking glass] 17 00:00:32,599 --> 00:00:34,601 When will I have you say, that's not gonna work? 18 00:00:34,601 --> 00:00:36,770 But I can't be everywhere at once. 19 00:00:36,770 --> 00:00:38,805 So I've handpicked some of the nation's 20 00:00:38,805 --> 00:00:40,240 top hospitality experts-- 21 00:00:40,240 --> 00:00:42,275 - You got to interact with guests. 22 00:00:42,275 --> 00:00:44,210 - --to help me lead the charge. 23 00:00:44,210 --> 00:00:46,146 - You don't have a [bleep] clue 24 00:00:46,146 --> 00:00:47,614 on how to run a bar, do you? 25 00:00:47,614 --> 00:00:50,216 NARRATOR: Now, Jon is sending legendary mixologist, 26 00:00:50,216 --> 00:00:52,485 Phil Wills, to Oxnard, California, 27 00:00:52,485 --> 00:00:54,320 to rescue the Thirsty Ox. 28 00:00:54,320 --> 00:00:56,723 JON TAFFER: We are determined to raise the bar 29 00:00:56,723 --> 00:00:59,225 and rise to the occasion. 30 00:00:59,225 --> 00:01:01,161 [music playing] 31 00:01:01,161 --> 00:01:04,464 NARRATOR: In 2021, construction worker Rony Ortega 32 00:01:04,464 --> 00:01:06,433 and his newlywed wife, Gaby, bought 33 00:01:06,433 --> 00:01:09,736 the Thirsty Ox to fulfill Rony's lifelong dream 34 00:01:09,736 --> 00:01:10,870 of running a bar. 35 00:01:10,870 --> 00:01:12,672 - When I first came into this bar, 36 00:01:12,672 --> 00:01:13,807 it needed a lot of work. 37 00:01:13,807 --> 00:01:15,642 But I saw a lot of potential. 38 00:01:15,642 --> 00:01:17,644 And this has always been a dream to me. 39 00:01:17,644 --> 00:01:20,380 My parents owned several bars growing up. 40 00:01:20,380 --> 00:01:22,382 So I've been around bars my whole life. 41 00:01:22,382 --> 00:01:25,385 And I felt like someone else's trash was my treasure, 42 00:01:25,385 --> 00:01:27,854 and I could turn this place around. 43 00:01:27,854 --> 00:01:30,256 - When I first walked in this building, 44 00:01:30,256 --> 00:01:32,358 it was ugly. 45 00:01:32,358 --> 00:01:34,727 It literally looked like it was abandoned. 46 00:01:34,727 --> 00:01:37,363 I didn't have bartending experience 47 00:01:37,363 --> 00:01:38,898 prior to owning the bar. 48 00:01:38,898 --> 00:01:42,235 But my career background has always been 49 00:01:42,235 --> 00:01:43,803 focused on customer service. 50 00:01:43,803 --> 00:01:46,206 I thought, as long as you're treating the customers right, 51 00:01:46,206 --> 00:01:48,374 everything is just gonna fall into place. 52 00:01:48,374 --> 00:01:49,809 Doing OK so far? 53 00:01:49,809 --> 00:01:51,578 NARRATOR: But after realizing that the bar's income 54 00:01:51,578 --> 00:01:53,613 would not be enough to quit his day job, 55 00:01:53,613 --> 00:01:56,416 Rony was forced to put his dreams of revitalization 56 00:01:56,416 --> 00:01:59,252 on hold and hand over the day-to-day operations 57 00:01:59,252 --> 00:02:00,420 to his wife, Gaby. 58 00:02:00,420 --> 00:02:02,255 - Aw! 59 00:02:02,255 --> 00:02:05,925 RONY ORTEGA: Gaby gave up her job to work here full time. 60 00:02:05,925 --> 00:02:09,963 And she's been holding it down pretty much by herself. 61 00:02:09,963 --> 00:02:11,965 I know that it's not easy for her. 62 00:02:11,965 --> 00:02:14,801 Our clientele is mainly our regulars. 63 00:02:14,801 --> 00:02:17,737 But I always wanted a new crowd in here. 64 00:02:17,737 --> 00:02:19,939 - Barkeep, another round of shots. 65 00:02:19,939 --> 00:02:21,741 [music playing] 66 00:02:21,741 --> 00:02:24,244 - The people are like [bleep] cartoon 67 00:02:24,244 --> 00:02:25,578 characters, dude. 68 00:02:25,578 --> 00:02:27,447 It's like something you would draw on the back 69 00:02:27,447 --> 00:02:28,715 of, like, your test. 70 00:02:28,715 --> 00:02:30,316 - Hi, guys. (ON) GABY ORTEGA: Hi, babe. 71 00:02:30,316 --> 00:02:31,317 - Hi bud. How are you? 72 00:02:31,317 --> 00:02:32,452 - How are you. 73 00:02:32,452 --> 00:02:33,786 - Yeah, the party just started. 74 00:02:33,786 --> 00:02:36,322 - The customers are savages. 75 00:02:36,322 --> 00:02:39,859 NARRATOR: Now, the Thirsty Ox is losing up to $4,000 76 00:02:39,859 --> 00:02:44,497 a month, with Rony and Gaby sinking into almost $50,000 77 00:02:44,497 --> 00:02:45,832 worth of debt. 78 00:02:45,832 --> 00:02:47,934 - We got to wait till after this weekend, Monday 79 00:02:47,934 --> 00:02:50,236 or Tuesday, so we can get our deposits in there. 80 00:02:50,236 --> 00:02:51,671 And we'll be able to pay our rent. 81 00:02:51,671 --> 00:02:53,406 NARRATOR: And the financial stress 82 00:02:53,406 --> 00:02:55,742 is pushing the newlyweds' relationship 83 00:02:55,742 --> 00:02:57,577 to the breaking point. 84 00:02:57,577 --> 00:02:59,245 - I love my husband. 85 00:02:59,245 --> 00:03:02,849 And I feel like it's my job to stand 86 00:03:02,849 --> 00:03:05,285 behind him, no matter what. 87 00:03:05,285 --> 00:03:08,821 But this was Rony's idea. 88 00:03:08,821 --> 00:03:13,893 One dream that we had together is making a family. 89 00:03:13,893 --> 00:03:16,396 And then both of us, we agreed, like, let's 90 00:03:16,396 --> 00:03:18,665 not even try anymore. 91 00:03:18,665 --> 00:03:20,400 - It's just kind of hard 92 00:03:20,400 --> 00:03:23,536 when you can't provide for one. 93 00:03:23,536 --> 00:03:26,973 We lost about $4,000 in sales. 94 00:03:26,973 --> 00:03:32,312 - Plus what we owe to the distributors. 95 00:03:32,312 --> 00:03:33,813 OK. 96 00:03:33,813 --> 00:03:35,648 - If the Thirsty Ox closes, 97 00:03:35,648 --> 00:03:37,750 we would lose everything. 98 00:03:37,750 --> 00:03:39,385 - It breaks my heart. 99 00:03:39,385 --> 00:03:42,355 NARRATOR: With just six months left before closing 100 00:03:42,355 --> 00:03:45,358 and the dream of starting a family on the line, 101 00:03:45,358 --> 00:03:48,461 Rony and Gaby have decided to pull back the doors, 102 00:03:48,461 --> 00:03:52,532 bust open the books, and make a call for help to Bar Rescue. 103 00:03:52,532 --> 00:03:54,033 - They're really nice people. 104 00:03:54,033 --> 00:03:55,468 They really are. 105 00:03:55,468 --> 00:03:56,445 They just don't know how to run a bar. 106 00:04:02,300 --> 00:04:03,769 - For this rescue, 107 00:04:03,769 --> 00:04:07,239 I've asked one of my long-time experts, Phil Wills, 108 00:04:07,239 --> 00:04:09,541 to lead the charge. 109 00:04:09,541 --> 00:04:11,476 I wanted Phil to lead this rescue 110 00:04:11,476 --> 00:04:13,845 because as a bar with no food program, 111 00:04:13,845 --> 00:04:15,614 drinks are the primary focus. 112 00:04:15,614 --> 00:04:18,583 And who better to rescue this bar than one of the best 113 00:04:18,583 --> 00:04:19,785 mixologists in the country? 114 00:04:23,989 --> 00:04:25,557 - Welcome. (ON) MARIA MENUONOS: Hi. 115 00:04:25,557 --> 00:04:26,558 - Thank you guys for coming. 116 00:04:26,558 --> 00:04:27,359 - Thanks for having us. 117 00:04:27,359 --> 00:04:27,993 - Yeah. 118 00:04:27,993 --> 00:04:28,894 - Excited to be here. 119 00:04:28,894 --> 00:04:29,895 We're going to crush. 120 00:04:29,895 --> 00:04:30,896 We're going to shut it down. 121 00:04:30,896 --> 00:04:32,297 [laughs] 122 00:04:32,297 --> 00:04:33,632 JON TAFFER: I've asked my good friends, 123 00:04:33,632 --> 00:04:35,033 Marina Menounos and Keven Undergaro 124 00:04:35,033 --> 00:04:36,668 to join Phil for recon. 125 00:04:36,668 --> 00:04:39,004 They've helped me uncover the root issues of failing 126 00:04:39,004 --> 00:04:40,338 bars many times in the past. 127 00:04:40,338 --> 00:04:41,873 - Well, look, guys, we're 128 00:04:41,873 --> 00:04:43,775 here in Oxnard, California. 129 00:04:43,775 --> 00:04:47,345 And this place is called the Thirsty Ox. 130 00:04:47,345 --> 00:04:48,847 It's pretty uninviting. 131 00:04:48,847 --> 00:04:50,682 It doesn't really pull your attention in there at all. 132 00:04:50,682 --> 00:04:53,351 - Thirsty Ox is thirsty for some decor. 133 00:04:53,351 --> 00:04:54,920 - Yeah. (ON) MARIA MENUONOS: [laughs] 134 00:04:54,920 --> 00:04:56,521 - This place is owned 135 00:04:56,521 --> 00:04:58,490 by husband and wife duo, Rony-- 136 00:04:58,490 --> 00:05:00,325 - Can you make a KC tea? 137 00:05:00,325 --> 00:05:01,960 - KC tea? (ON) GABY ORTEGA: Behind you. 138 00:05:01,960 --> 00:05:04,396 - I can't, but the bartenders probably can. 139 00:05:04,396 --> 00:05:05,597 MARIA MENUONOS: That's Rony. 140 00:05:05,597 --> 00:05:07,332 PHIL WILLS: And then Gaby, right there. 141 00:05:07,332 --> 00:05:11,403 So they bought this bar in 2021, and it's been Rony's kind 142 00:05:11,403 --> 00:05:12,871 of lifelong dream to own a bar. 143 00:05:12,871 --> 00:05:15,040 And he brought his wife along for the ride. 144 00:05:15,040 --> 00:05:16,041 - How long have they been married? 145 00:05:16,041 --> 00:05:17,576 PHIL WILLS: For just a year. 146 00:05:17,576 --> 00:05:19,344 Currently, they're losing $4,000 a month. 147 00:05:19,344 --> 00:05:20,512 - Wow. 148 00:05:20,512 --> 00:05:22,013 - And if they continue at this rate, 149 00:05:22,013 --> 00:05:24,483 they're going to close down in probably six months. 150 00:05:24,483 --> 00:05:25,951 - Wow. 151 00:05:25,951 --> 00:05:28,553 - This is yours? (ON) MARIA MENUONOS: Oh, my god. 152 00:05:28,553 --> 00:05:30,856 There's a knight in the bar. (ON) PHIL WILLS: What is that? 153 00:05:30,856 --> 00:05:32,924 I don't even know what it's supposed to represent. 154 00:05:32,924 --> 00:05:34,826 The place is called the Thirsty Ox, 155 00:05:34,826 --> 00:05:39,030 and they have a huge medieval knight standing right 156 00:05:39,030 --> 00:05:40,065 there at you enter the door. 157 00:05:40,065 --> 00:05:40,899 MARIA MENUONOS: We need to know. 158 00:05:40,899 --> 00:05:41,933 - Stupid. 159 00:05:41,933 --> 00:05:43,835 - I can see 100 fruit flies. 160 00:05:43,835 --> 00:05:44,803 MARIA MENUONOS: It looks pretty 161 00:05:44,803 --> 00:05:46,438 filthy in there, actually. 162 00:05:46,438 --> 00:05:47,672 PHIL WILLS: Yeah, maybe it should be the Filthy Ox. 163 00:05:47,672 --> 00:05:48,907 MARIA MENUONOS: Oh, gosh. 164 00:05:48,907 --> 00:05:50,542 I am scared. 165 00:05:50,542 --> 00:05:52,644 I've had a lot of disgusting moments on this show. 166 00:05:52,644 --> 00:05:54,045 - Yeah, you have. 167 00:05:54,045 --> 00:05:56,915 - You're joining us, shot. 168 00:05:56,915 --> 00:05:58,750 [cheering] 169 00:05:58,750 --> 00:06:00,619 - Strawberry daiquiri? 170 00:06:00,619 --> 00:06:03,021 - So can you delegate that to Kayla 171 00:06:03,021 --> 00:06:04,356 to make for you, please? 172 00:06:04,356 --> 00:06:06,691 - I'm observing Rony. 173 00:06:06,691 --> 00:06:12,864 And he's either petrified or has no idea how this bar is run. 174 00:06:12,864 --> 00:06:13,932 Like, he's just pacing. 175 00:06:13,932 --> 00:06:15,500 He's not doing anything. 176 00:06:15,500 --> 00:06:17,068 OFF KEVEN UNDERGARO: And wife looks like she's 177 00:06:17,068 --> 00:06:18,637 really putting the time in. 178 00:06:18,637 --> 00:06:19,771 - Yeah. 179 00:06:19,771 --> 00:06:21,506 - Oh, we don't have Model on draft? 180 00:06:21,506 --> 00:06:22,440 - No. (ON) RONY ORTEGA: No. 181 00:06:22,440 --> 00:06:24,109 - Sorry, we're out. 182 00:06:24,109 --> 00:06:26,111 You never want to see those signs. 183 00:06:26,111 --> 00:06:27,145 - And that's why I need 184 00:06:27,145 --> 00:06:28,547 you guys to get in there, OK? 185 00:06:28,547 --> 00:06:29,881 They're known for their micheladas, 186 00:06:29,881 --> 00:06:31,416 so I'd love for you guys to order a michelada. 187 00:06:31,416 --> 00:06:32,951 And I'd really like to see an old fashioned, 188 00:06:32,951 --> 00:06:34,886 because so many bars that don't have the proper training 189 00:06:34,886 --> 00:06:36,154 and make the old fashioned wrong. 190 00:06:36,154 --> 00:06:37,489 - OK. We'll see you in a bit. 191 00:06:37,489 --> 00:06:38,990 - I'll be out here, watching you. 192 00:06:38,990 --> 00:06:40,859 - OK. 193 00:06:40,859 --> 00:06:42,460 - Hey, hey. 194 00:06:42,460 --> 00:06:43,428 - Thank you for coming down. 195 00:06:43,428 --> 00:06:44,696 - I'm glad to be here. 196 00:06:44,696 --> 00:06:46,131 - While Maria and Keven are in the bar, 197 00:06:46,131 --> 00:06:48,567 I'm going to evaluate their experience with my bar 198 00:06:48,567 --> 00:06:51,136 expert and friend, Rob Floyd. 199 00:06:51,136 --> 00:06:54,005 NARRATOR: For the bar, Jon brings in Rob Floyd. 200 00:06:54,005 --> 00:06:57,075 From being a cocktail ambassador with Princess Cruises 201 00:06:57,075 --> 00:06:59,945 to a cocktail director with Bai Resorts, 202 00:06:59,945 --> 00:07:03,181 Rob has influenced the culture of mixology across the country, 203 00:07:03,181 --> 00:07:05,684 with his dynamic approach to recipes 204 00:07:05,684 --> 00:07:07,185 and customer interaction. 205 00:07:07,185 --> 00:07:08,687 - So we have Maria 206 00:07:08,687 --> 00:07:09,955 and Keven as our recon spies. 207 00:07:09,955 --> 00:07:11,556 ROB FLOYD: OK. (ON) BARTENDER: Welcome in. 208 00:07:11,556 --> 00:07:12,657 MARIA MENOUNOS: Hi. (ON) BARTENDER: How are you? 209 00:07:12,657 --> 00:07:14,192 - Thank you. 210 00:07:14,192 --> 00:07:17,696 This place [bleep] smells so disgusting. 211 00:07:17,696 --> 00:07:20,732 It's the smelliest bar I've ever been in in my life. 212 00:07:20,732 --> 00:07:27,505 Imagine filthy, barred-out rug scent just everywhere. 213 00:07:27,505 --> 00:07:29,874 - Out of all the ones you've ever done? 214 00:07:29,874 --> 00:07:31,843 - Honey, none of them have smelled like this. 215 00:07:31,843 --> 00:07:34,112 - And, you know, I get it dive bar, 216 00:07:34,112 --> 00:07:36,214 there's some nostalgia to that. 217 00:07:36,214 --> 00:07:38,783 However, you still got to keep your fricking bar clean. 218 00:07:38,783 --> 00:07:39,851 ROB FLOYD: Absolutely. 219 00:07:39,851 --> 00:07:41,052 - What can I get for you guys? 220 00:07:41,052 --> 00:07:42,654 - I've just heard about michel-- what 221 00:07:42,654 --> 00:07:43,888 is it? michelada? (ON) BARTENDER: A micheladas? 222 00:07:43,888 --> 00:07:44,923 And for you, hun? 223 00:07:44,923 --> 00:07:46,791 - Old fashioned, please. 224 00:07:46,791 --> 00:07:48,493 - OK. 225 00:07:48,493 --> 00:07:51,096 Sir, no sleeping at the bar, please. 226 00:07:51,096 --> 00:07:51,997 MAN: What? 227 00:07:51,997 --> 00:07:53,632 - No sleeping. 228 00:07:53,632 --> 00:07:54,666 MAN: I'm not. 229 00:07:54,666 --> 00:07:55,800 - OK, OK, OK. 230 00:07:55,800 --> 00:07:57,168 There's some tissues for you, OK? 231 00:07:57,168 --> 00:07:58,903 MAN: She's kinda smoking hot. 232 00:07:58,903 --> 00:08:00,071 She's beautiful. 233 00:08:00,071 --> 00:08:02,173 She's sexy. 234 00:08:02,173 --> 00:08:04,843 - My friend is why they have no women here. 235 00:08:04,843 --> 00:08:06,144 Take a look to the right. 236 00:08:06,144 --> 00:08:08,046 - How many did you serve him? 237 00:08:08,046 --> 00:08:09,214 - Two. 238 00:08:09,214 --> 00:08:10,682 GABY ORTEGA: Two long Long Islands? 239 00:08:10,682 --> 00:08:12,050 BARTENDER: Two Long Islands. 240 00:08:12,050 --> 00:08:13,151 GABY ORTEGA: Are you good, sir? 241 00:08:13,151 --> 00:08:14,786 What are we waiting for? 242 00:08:14,786 --> 00:08:18,123 - I'm waiting for a Long Island iced tea and uhh-- 243 00:08:18,123 --> 00:08:19,758 - If Jon was here, 244 00:08:19,758 --> 00:08:23,662 I think he'd lift him and haul him out himself. 245 00:08:23,662 --> 00:08:25,630 Jon would go like this, whoop, phh. 246 00:08:25,630 --> 00:08:27,232 - We're not going to serve 247 00:08:27,232 --> 00:08:29,668 you any more Long Islands. 248 00:08:29,668 --> 00:08:31,069 - Good job, Gaby. 249 00:08:31,069 --> 00:08:33,171 You can see Gaby there is attacking the situation. 250 00:08:33,171 --> 00:08:34,539 - Yeah. 251 00:08:34,539 --> 00:08:35,940 - Rony, he's just kind of walking by. 252 00:08:35,940 --> 00:08:38,176 He needs to know what to do in these situations. 253 00:08:38,176 --> 00:08:39,644 - I'm going to hold off on that Long 254 00:08:39,644 --> 00:08:41,212 Island for you, but I would say, take 255 00:08:41,212 --> 00:08:42,947 your time on this Budweiser. (ON) PATRON: Kiss my ass, then. 256 00:08:42,947 --> 00:08:43,848 - The door's right there, sir. 257 00:08:43,848 --> 00:08:44,983 MAN: I know. 258 00:08:44,983 --> 00:08:45,917 - You can see your way out you. 259 00:08:45,917 --> 00:08:46,785 - You can kiss my ass. 260 00:08:46,785 --> 00:08:48,086 - You know, what? 261 00:08:48,086 --> 00:08:49,120 That's not-- (ON) GABY ORTEGA: It's OK, sir. 262 00:08:49,120 --> 00:08:50,722 It's OK. I got it, I got it. 263 00:08:50,722 --> 00:08:51,923 Thank you, though. (ON) PHIL WILLS: Come on, Rony. 264 00:08:51,923 --> 00:08:52,891 What are you doing? 265 00:08:52,891 --> 00:08:54,092 You should be doing this. 266 00:08:56,094 --> 00:08:58,000 - [muted] [muted]. (ON) KEVEN UNDERGARO: Whoa. 267 00:08:58,000 --> 00:08:58,163 - [muted] [muted]. (ON) KEVEN UNDERGARO: Whoa. 268 00:08:58,163 --> 00:08:59,698 What? Hey, whoa, whoa. 269 00:08:59,698 --> 00:09:00,999 - No, no, no. That's the last of my problems. 270 00:09:00,999 --> 00:09:02,600 RONY ORTEGA: Do you guys want to close out? 271 00:09:02,600 --> 00:09:03,802 - Oh, no. 272 00:09:03,802 --> 00:09:05,537 Yeah, I'm closing him out, for sure. 273 00:09:05,537 --> 00:09:06,705 PHIL WILLS: She's doing a great job 274 00:09:06,705 --> 00:09:07,806 of handling this situation. 275 00:09:07,806 --> 00:09:09,574 I wish Rony was doing it. 276 00:09:09,574 --> 00:09:11,810 The best thing to do is get that person out of the bar. 277 00:09:11,810 --> 00:09:13,712 - You're the worst [bleep]---- 278 00:09:13,712 --> 00:09:15,146 - It's all good. (OFF) MAN: You guys suck! 279 00:09:15,146 --> 00:09:16,781 - He can't be sitting at the bar top, 280 00:09:16,781 --> 00:09:18,717 still causing commotion, and they're 281 00:09:18,717 --> 00:09:19,884 allowing that to happen. 282 00:09:19,884 --> 00:09:21,653 RONY ORTEGA: Yeah, It's time to go. 283 00:09:21,653 --> 00:09:24,522 The Thirsty Ox would like to thank you for your patronage. 284 00:09:30,195 --> 00:09:32,330 - It's kind of cool. 285 00:09:32,330 --> 00:09:33,565 KEVEN UNDERGARO: Yeah? (ON) MARIA MENUONOS: It's good. 286 00:09:33,565 --> 00:09:35,033 GABY ORTEGA: It's good. 287 00:09:35,033 --> 00:09:36,334 PHIL WILLS: She likes it, but we've been sitting here 288 00:09:36,334 --> 00:09:38,069 for almost 20 minutes, and she hasn't even 289 00:09:38,069 --> 00:09:40,171 finished Keven's old fashioned. 290 00:09:40,171 --> 00:09:43,007 What is happening right now? 291 00:09:43,007 --> 00:09:45,009 Well, I know that she put the whiskey in first. 292 00:09:45,009 --> 00:09:47,112 ROB FLOYD: The alcohol never goes first. 293 00:09:47,112 --> 00:09:48,913 If you mess up, that's OK. 294 00:09:48,913 --> 00:09:52,751 If alcohol is not first, you don't lose any money. 295 00:09:52,751 --> 00:09:54,152 - Cheers. (ON) KEVEN UNDERGARO: Cheers. 296 00:09:54,152 --> 00:09:55,153 - Sorry I drank before you, 297 00:09:55,153 --> 00:09:56,955 but it was getting warm. 298 00:09:56,955 --> 00:09:59,657 BARTENDER: Yeah, you don't want to drink a hot michelada, 299 00:09:59,657 --> 00:10:00,959 that's for sure. (ON) MARIA MENUONOS: Mm-mmm. 300 00:10:00,959 --> 00:10:02,827 - I made it a little sweet, not too much. 301 00:10:02,827 --> 00:10:03,828 - It's fine. (OFF) BARTENDER: Perfect? 302 00:10:03,828 --> 00:10:05,029 - Yeah. 303 00:10:05,029 --> 00:10:06,664 - It's because he's so damn thirsty. 304 00:10:06,664 --> 00:10:08,299 He waited for so long, he's like, I'll 305 00:10:08,299 --> 00:10:10,034 have anything at this point. 306 00:10:10,034 --> 00:10:11,936 What's with the-- 307 00:10:11,936 --> 00:10:12,771 MARIA MENOUNOS: Yeah, what's with the knight? 308 00:10:12,771 --> 00:10:13,938 - The knight? 309 00:10:13,938 --> 00:10:14,906 It was inherited. 310 00:10:14,906 --> 00:10:15,874 - It was there before? 311 00:10:15,874 --> 00:10:16,941 GABY ORTEGA: Mm-hmm. 312 00:10:16,941 --> 00:10:18,777 He's everybody's favorite guy. 313 00:10:18,777 --> 00:10:20,345 The girls are just all over him. 314 00:10:20,345 --> 00:10:21,980 They want to take pictures with him. 315 00:10:24,082 --> 00:10:26,084 - Rob, I mean, look at this bar. 316 00:10:26,084 --> 00:10:28,353 It's just a chaos. 317 00:10:28,353 --> 00:10:30,054 Just clutter all over the place. 318 00:10:30,054 --> 00:10:31,656 ROB FLOYD: It looks completely 319 00:10:31,656 --> 00:10:32,891 unclean and unhealthy. 320 00:10:32,891 --> 00:10:35,894 - You can have a great local dive bar. 321 00:10:35,894 --> 00:10:36,995 ROB FLOYD: Yup. 322 00:10:36,995 --> 00:10:38,963 - It doesn't have to be dirty. 323 00:10:38,963 --> 00:10:40,632 It doesn't have to be disgusting. 324 00:10:40,632 --> 00:10:43,668 It doesn't have to be a fricking mess like this place is. 325 00:10:43,668 --> 00:10:45,170 But you know what really pisses me off, 326 00:10:45,170 --> 00:10:47,305 is that Gaby's running around this whole bar, 327 00:10:47,305 --> 00:10:50,241 and Rony is sitting there, doing nothing. 328 00:10:50,241 --> 00:10:52,177 This is his bar this is his legacy. 329 00:10:52,177 --> 00:10:53,878 I need to go in there and find out what 330 00:10:53,878 --> 00:10:55,780 the hell is going on with Rony. 331 00:10:55,780 --> 00:10:57,148 - The one thing 332 00:10:57,148 --> 00:10:58,750 that stood out to us is the knight, 333 00:10:58,750 --> 00:11:00,885 and they think that's their best asset. 334 00:11:00,885 --> 00:11:02,220 - Because it is. 335 00:11:02,220 --> 00:11:03,221 That's the problem. 336 00:11:03,221 --> 00:11:05,723 - [laughs] 337 00:11:06,658 --> 00:11:08,827 - Cheers to the michelada. 338 00:11:08,827 --> 00:11:10,195 - Cheers. (OFF) PHIL WILLS: How you doing? 339 00:11:10,195 --> 00:11:11,696 You Rony? (ON) RONY ORTEGA: Good. 340 00:11:11,696 --> 00:11:12,764 How are you? (ON) PHIL WILLS: I'm Phil Wills. 341 00:11:12,764 --> 00:11:13,331 - Phil? (ON) PHIL WILLS: Yeah. 342 00:11:13,331 --> 00:11:13,998 - Rony. 343 00:11:13,998 --> 00:11:15,667 - Rony, nice to meet you. 344 00:11:15,667 --> 00:11:17,202 Jon sent us here to save your ass, man. 345 00:11:17,202 --> 00:11:19,337 I want to have a conversation with you and Gaby, though. 346 00:11:19,337 --> 00:11:21,339 RONY ORTEGA: Gaby. 347 00:11:21,339 --> 00:11:23,007 - Hi, Gaby. (OFF) GABY ORTEGA: Hi. 348 00:11:23,007 --> 00:11:24,108 - I'm Phil Wills. 349 00:11:24,108 --> 00:11:25,143 GABY ORTEGA: Nice to meet you. 350 00:11:25,143 --> 00:11:26,344 - Nice to meet you as well. 351 00:11:26,344 --> 00:11:28,146 I sent Keven and Maria in here to kind 352 00:11:28,146 --> 00:11:30,248 of hang out, do a little recon to see what business was like. 353 00:11:30,248 --> 00:11:32,050 What happens if this place shuts down? 354 00:11:32,050 --> 00:11:34,052 - This has always been my dream, 355 00:11:34,052 --> 00:11:36,454 and all our savings are in here right now. 356 00:11:36,454 --> 00:11:38,756 So if this fails for us, we're going to be screwed. 357 00:11:38,756 --> 00:11:40,391 - It's not an easy business. 358 00:11:40,391 --> 00:11:41,960 You never actually ran a bar, right? 359 00:11:41,960 --> 00:11:42,927 - Right. 360 00:11:42,927 --> 00:11:43,895 - I mean, that shows, 361 00:11:43,895 --> 00:11:44,896 if you look at this place. 362 00:11:44,896 --> 00:11:46,197 It smells like shit in here. 363 00:11:46,197 --> 00:11:48,066 It's not very inviting. 364 00:11:48,066 --> 00:11:51,202 And Gaby, you look like you're doing all the work here. 365 00:11:51,202 --> 00:11:54,005 So what do you do, then? 366 00:11:54,005 --> 00:11:55,340 - I'm hardly here. 367 00:11:55,340 --> 00:11:57,475 I'm only here on the weekends, mainly, 368 00:11:57,475 --> 00:11:59,010 because of my construction job. 369 00:11:59,010 --> 00:12:00,879 - So Gaby is handling your dream? 370 00:12:00,879 --> 00:12:01,913 RONY ORTEGA: She is. 371 00:12:01,913 --> 00:12:02,747 - She's running your dream. 372 00:12:02,747 --> 00:12:03,982 RONY ORTEGA: Yeah. 373 00:12:03,982 --> 00:12:05,750 - One thing that I saw that really got 374 00:12:05,750 --> 00:12:07,919 under my skin was that you guys had a drunk guest at the bar 375 00:12:07,919 --> 00:12:09,120 top today, right? (ON) RONY ORTEGA: Yeah. 376 00:12:09,120 --> 00:12:11,022 - It wasn't until Gaby stepped 377 00:12:11,022 --> 00:12:13,458 in that anything happened. 378 00:12:13,458 --> 00:12:16,961 How could you see somebody that's bothering your guest 379 00:12:16,961 --> 00:12:21,232 and not handle that situation, just as a man? 380 00:12:21,232 --> 00:12:22,267 What the [bleep]? 381 00:12:27,731 --> 00:12:30,701 How could you rely on your wife to handle 382 00:12:30,701 --> 00:12:34,104 that situation, just as a man? 383 00:12:34,104 --> 00:12:35,305 What the [bleep]? 384 00:12:35,305 --> 00:12:36,840 You should be able to step in there, 385 00:12:36,840 --> 00:12:38,475 and you should be able to handle that situation 386 00:12:38,475 --> 00:12:40,144 and remove that cancer out of your bar. 387 00:12:40,144 --> 00:12:41,412 - Yeah, I know. 388 00:12:41,412 --> 00:12:42,446 I should have stepped it up right there. 389 00:12:42,446 --> 00:12:44,214 - I need you to figure out 390 00:12:44,214 --> 00:12:45,449 how you're going to step up to the plate a little bit more, 391 00:12:45,449 --> 00:12:46,784 because if I'm going to save your ass, 392 00:12:46,784 --> 00:12:48,118 I need you to do something as well. 393 00:12:48,118 --> 00:12:49,853 Get some rest tonight, and really think hard 394 00:12:49,853 --> 00:12:52,056 about it, because this wife right here of yours, 395 00:12:52,056 --> 00:12:53,924 she's a freaking queen, man. 396 00:12:53,924 --> 00:12:56,460 You're going to lose her if you don't [bleep] step up 397 00:12:56,460 --> 00:12:57,861 to the plate, bro, seriously. 398 00:12:57,861 --> 00:12:59,129 - I don't want to lose her. 399 00:12:59,129 --> 00:13:00,197 PHIL WILLS: Right? (OFF) RONY ORTEGA: OK. 400 00:13:00,197 --> 00:13:01,098 - Tomorrow I'll see you guys. 401 00:13:01,098 --> 00:13:02,366 RONY ORTEGA: Thank you. 402 00:13:02,366 --> 00:13:04,968 - I can see how Phil 403 00:13:04,968 --> 00:13:07,805 probably felt uncomfortable when I had to step in. 404 00:13:07,805 --> 00:13:10,207 Maybe Rony could have stepped in, because he was right here, 405 00:13:10,207 --> 00:13:13,277 and he also heard what the guy was saying so. 406 00:13:13,277 --> 00:13:15,079 I do feel like the challenge that he 407 00:13:15,079 --> 00:13:17,281 gave to Rony, which was, like, step in 408 00:13:17,281 --> 00:13:18,749 and show that you're here. 409 00:13:18,749 --> 00:13:19,917 I agree with that. 410 00:13:19,917 --> 00:13:21,885 Dude, that was a little intense, huh? 411 00:13:21,885 --> 00:13:22,886 - Yeah. 412 00:13:26,023 --> 00:13:29,393 [music playing] 413 00:13:33,931 --> 00:13:35,499 - After recon last night, 414 00:13:35,499 --> 00:13:38,001 we uncovered a lot of issues at this bar is having. 415 00:13:38,001 --> 00:13:40,971 Rony clearly lacks any type of ownership skill 416 00:13:40,971 --> 00:13:42,773 or any bar management skill. 417 00:13:42,773 --> 00:13:44,274 And this bar is disgusting. 418 00:13:44,274 --> 00:13:45,275 It's dirty. 419 00:13:45,275 --> 00:13:46,543 The bartenders don't clean. 420 00:13:46,543 --> 00:13:48,312 There's no systems in place. 421 00:13:48,312 --> 00:13:50,314 So today, I need to go in and talk to the staff, 422 00:13:50,314 --> 00:13:51,915 find out how they feel about the bar 423 00:13:51,915 --> 00:13:53,450 that they're working in currently 424 00:13:53,450 --> 00:13:57,187 and how they view Rony and Gaby as owners and as managers. 425 00:13:57,187 --> 00:13:58,789 What's up, guys? (OFF) RONY ORTEGA: Hey, Phil. 426 00:13:58,789 --> 00:14:00,457 - Phil, welcome back. 427 00:14:00,457 --> 00:14:01,425 - Why don't you guys come around? 428 00:14:01,425 --> 00:14:02,326 Let's have a talk. 429 00:14:05,395 --> 00:14:06,897 How are we doing today? (ON) RONY ORTEGA: Good. 430 00:14:06,897 --> 00:14:08,132 - Great. 431 00:14:08,132 --> 00:14:09,133 - For those of you that don't know me, 432 00:14:09,133 --> 00:14:10,801 I'm Phil Wills. 433 00:14:10,801 --> 00:14:12,336 I've opened up over 200 different restaurants, either 434 00:14:12,336 --> 00:14:14,838 designed, trained, developed. 435 00:14:14,838 --> 00:14:17,574 So I kind of know what I'm talking about here, all right? 436 00:14:17,574 --> 00:14:20,043 Now, I know I met Gaby and Rony last night. 437 00:14:20,043 --> 00:14:22,045 I haven't met you guys, so who are you? 438 00:14:22,045 --> 00:14:23,380 What's your name? (ON) REGGIE: Oh, I'm Reggie. 439 00:14:23,380 --> 00:14:24,882 - Then, what do you do here? 440 00:14:24,882 --> 00:14:26,049 - I bartend. (ON) PHIL WILLS: You bartend? 441 00:14:26,049 --> 00:14:27,117 - I've been here for, like, a year. 442 00:14:27,117 --> 00:14:28,152 - And you are? 443 00:14:28,152 --> 00:14:29,253 - My name is Casey. 444 00:14:29,253 --> 00:14:30,287 I'm the bar back here. 445 00:14:30,287 --> 00:14:31,021 PHIL WILLS: And who are you? 446 00:14:31,021 --> 00:14:31,588 - I'm Garet. 447 00:14:31,588 --> 00:14:32,923 I'm a bartender. 448 00:14:32,923 --> 00:14:33,457 PHIL WILLS: How do you like it? 449 00:14:33,457 --> 00:14:34,458 - I like it. 450 00:14:34,458 --> 00:14:36,360 It's pretty wild sometimes. 451 00:14:36,360 --> 00:14:39,263 - Let me ask you, Garet, what do you see as, 452 00:14:39,263 --> 00:14:42,366 like, any types of issues that may be going on in this bar? 453 00:14:42,366 --> 00:14:44,168 - The clientele, for sure, 454 00:14:44,168 --> 00:14:45,502 doesn't make it, like, easy. 455 00:14:45,502 --> 00:14:47,304 I mean, that's pretty hard to control. 456 00:14:47,304 --> 00:14:49,373 - You kind of attract the clientele 457 00:14:49,373 --> 00:14:51,608 that you guys are getting, because this place is isn't 458 00:14:51,608 --> 00:14:54,011 place that's respected in town. (ON) GABY ORTEGA: Yeah. 459 00:14:54,011 --> 00:14:55,846 - We're not doing well here. 460 00:14:55,846 --> 00:14:58,115 These guys are losing about $4,000 a month. 461 00:14:58,115 --> 00:15:00,250 - It's probably even more than that. 462 00:15:00,250 --> 00:15:01,351 - More than that? (OFF) RONY ORTEGA: Yeah. 463 00:15:01,351 --> 00:15:03,086 - shit, man. 464 00:15:03,086 --> 00:15:04,087 - How much longer do you have 465 00:15:04,087 --> 00:15:05,289 before you close the doors? 466 00:15:05,289 --> 00:15:08,192 - We have maybe six months, if that. 467 00:15:08,192 --> 00:15:09,560 - It's pretty wild. 468 00:15:09,560 --> 00:15:11,562 I thought the owners were making money. 469 00:15:11,562 --> 00:15:13,964 I didn't think they were making, like, a lot of money, 470 00:15:13,964 --> 00:15:15,232 but I had no idea. 471 00:15:15,232 --> 00:15:17,000 And Rony's, like, a pretty nice guy, 472 00:15:17,000 --> 00:15:21,071 so it was kind of hard to hear, but I guess that's just kind 473 00:15:21,071 --> 00:15:22,206 of opened up our eyes. 474 00:15:22,206 --> 00:15:24,074 - What I saw last night was I 475 00:15:24,074 --> 00:15:26,176 just saw a clueless owner walking around here, 476 00:15:26,176 --> 00:15:27,578 not really knowing what to do. 477 00:15:27,578 --> 00:15:29,479 You had somebody that was sitting at the bar, that 478 00:15:29,479 --> 00:15:31,281 was clearly intoxicated, that was 479 00:15:31,281 --> 00:15:34,218 making a scene in front of my friends that I brought in here. 480 00:15:34,218 --> 00:15:37,354 And Gaby had to step in and handle that situation, which 481 00:15:37,354 --> 00:15:40,023 really kind of pissed me off, because you 482 00:15:40,023 --> 00:15:41,391 walked by him two or three times, 483 00:15:41,391 --> 00:15:42,993 and you didn't do anything about it. 484 00:15:42,993 --> 00:15:44,328 And when you finally did say anything, 485 00:15:44,328 --> 00:15:46,263 it was after Gaby had already started talking. 486 00:15:46,263 --> 00:15:47,931 - As soon as I heard him, 487 00:15:47,931 --> 00:15:49,933 I should have, maybe, confronted him right there and then 488 00:15:49,933 --> 00:15:51,268 and, maybe, help escort him out. 489 00:15:51,268 --> 00:15:52,369 - There's no maybe. 490 00:15:52,369 --> 00:15:53,637 - Yeah. 491 00:15:53,637 --> 00:15:55,439 - There's no "maybe" in the bar business. 492 00:15:55,439 --> 00:15:59,409 You have to make clear, precise decisions and stick with them. 493 00:15:59,409 --> 00:16:01,311 Do you think if you didn't have Gaby, 494 00:16:01,311 --> 00:16:03,580 would you guys be succeeding at all? 495 00:16:03,580 --> 00:16:05,082 - Definitely not. 496 00:16:05,082 --> 00:16:06,583 - If it was just running this bar, 497 00:16:06,583 --> 00:16:08,418 do you think you would be succeeding at all? 498 00:16:08,418 --> 00:16:09,653 - No. 499 00:16:09,653 --> 00:16:13,290 - So I see that you are a huge problem, 500 00:16:13,290 --> 00:16:15,492 because you're leading on your queen 501 00:16:15,492 --> 00:16:17,394 to pull you out every single time, 502 00:16:17,394 --> 00:16:19,162 to make your dream a reality. 503 00:16:19,162 --> 00:16:20,964 I'm just going to let my wife run it, 504 00:16:20,964 --> 00:16:22,399 and hopefully we do all right. (ON) RONY ORTEGA: That's not-- 505 00:16:22,399 --> 00:16:24,001 PHIL WILLS: You're not stepping up to the plate. 506 00:16:24,001 --> 00:16:25,435 - That wasn't the plan in the beginning. 507 00:16:25,435 --> 00:16:26,470 - Now, I don't care what 508 00:16:26,470 --> 00:16:27,671 the plan was in the beginning. 509 00:16:27,671 --> 00:16:30,274 This is what brought me here right now, 510 00:16:30,274 --> 00:16:32,976 and you are not performing whatsoever. 511 00:16:32,976 --> 00:16:36,380 It's time to make a plan now and to execute the plan 512 00:16:36,380 --> 00:16:37,981 and do something. 513 00:16:37,981 --> 00:16:40,384 You need to wake the [bleep] up, man, you really do, 514 00:16:40,384 --> 00:16:42,152 because you're just lost in this cloud 515 00:16:42,152 --> 00:16:43,987 of a dream of owning a bar. 516 00:16:43,987 --> 00:16:46,590 And you have hope that it's going to do better. 517 00:16:46,590 --> 00:16:50,394 Hope is not a great solution for anything in life. 518 00:16:50,394 --> 00:16:54,398 You have to execute, make a plan, and make shit happen. 519 00:16:54,398 --> 00:16:56,333 You know what I'm saying? (ON) RONY ORTEGA: Yes, I do. 520 00:16:56,333 --> 00:16:57,968 - Because there's no way 521 00:16:57,968 --> 00:16:59,469 that I'm going to stick around in this bar with you 522 00:16:59,469 --> 00:17:01,705 unless you step up to the plate. 523 00:17:01,705 --> 00:17:03,307 Let me ask you something. 524 00:17:03,307 --> 00:17:05,676 Do you guys not smell how bad it smells in here? 525 00:17:05,676 --> 00:17:07,411 - I think we got immune to it. 526 00:17:07,411 --> 00:17:09,546 - It's disgusting, all right? 527 00:17:09,546 --> 00:17:13,317 When new people come in here, which is what you guys need 528 00:17:13,317 --> 00:17:15,686 in order to be successful-- these old regulars 529 00:17:15,686 --> 00:17:18,488 that are coming in here they're not making you guys successful. 530 00:17:18,488 --> 00:17:20,390 You guys need new bodies in here. 531 00:17:20,390 --> 00:17:22,292 We brought new bodies in here last night, 532 00:17:22,292 --> 00:17:24,000 and they said they would never come back, 533 00:17:24,000 --> 00:17:24,061 and they said they would never come back, 534 00:17:24,061 --> 00:17:25,629 because the first thing that they noticed 535 00:17:25,629 --> 00:17:28,565 was how disgusting it was and how fricking smelly 536 00:17:28,565 --> 00:17:29,599 it was in here. 537 00:17:29,599 --> 00:17:31,134 So that's an issue. 538 00:17:31,134 --> 00:17:32,569 I'm wondering where that smell is coming from. 539 00:17:32,569 --> 00:17:36,506 I'm going to bring in my expert to see what he thinks. 540 00:17:36,506 --> 00:17:37,341 Rob. 541 00:17:37,341 --> 00:17:38,675 - Hey, hey. 542 00:17:38,675 --> 00:17:40,077 - Thank you for coming down, man. 543 00:17:40,077 --> 00:17:41,211 - Thank you. It's good seeing you. 544 00:17:41,211 --> 00:17:42,579 - This is Rob Floyd. 545 00:17:42,579 --> 00:17:45,549 He is the perfect person to have in here. 546 00:17:45,549 --> 00:17:47,050 I want you to do me a favor, Rob. 547 00:17:47,050 --> 00:17:48,585 I want you to go check behind the bar. 548 00:17:48,585 --> 00:17:50,387 If there's a smell in here, it's got 549 00:17:50,387 --> 00:17:52,322 to be coming from somewhere. (ON) ROB FLOYD: All right. 550 00:17:52,322 --> 00:17:53,657 Let's take a look behind the bar. 551 00:17:56,426 --> 00:17:59,329 All right, so there's an attempt at cleaning behind here. 552 00:17:59,329 --> 00:18:02,466 First, I see your guns aren't wrapped. 553 00:18:02,466 --> 00:18:05,235 Normally, you can pull them apart. 554 00:18:05,235 --> 00:18:08,238 PHIL WILLS: Oh, don't you tell me. 555 00:18:08,238 --> 00:18:11,108 - So this, you can see the grime. 556 00:18:11,108 --> 00:18:13,777 Every time you serve a drink, this shit is 557 00:18:13,777 --> 00:18:16,313 getting in everybody's drink. 558 00:18:16,313 --> 00:18:18,248 The inside is white. 559 00:18:18,248 --> 00:18:20,117 White fuzzy says it's mildew. 560 00:18:20,117 --> 00:18:21,251 - Ugh. 561 00:18:21,251 --> 00:18:22,819 - You've got mildew right in here, 562 00:18:22,819 --> 00:18:24,721 because it's not being cleaned out properly. 563 00:18:24,721 --> 00:18:26,189 Who cleaned the bar last night? 564 00:18:29,559 --> 00:18:31,728 RONY ORTEGA: We all closed together yesterday. 565 00:18:31,728 --> 00:18:34,398 - So if it's nobody's job, 566 00:18:34,398 --> 00:18:35,732 it's nobody's job. 567 00:18:35,732 --> 00:18:38,335 And that's why you have some little flies flying 568 00:18:38,335 --> 00:18:40,437 around here, which is not a good sign 569 00:18:40,437 --> 00:18:41,671 if you're looking at the fly-- 570 00:18:46,376 --> 00:18:48,145 These are [bleep] sticky. 571 00:18:48,145 --> 00:18:50,313 - Look at the inside of this. 572 00:18:50,313 --> 00:18:51,848 ROB FLOYD: Absolutely sticky. 573 00:18:51,848 --> 00:18:53,283 They are gross. 574 00:18:53,283 --> 00:18:55,619 - Did you guys clean this last night? 575 00:18:55,619 --> 00:18:56,653 Obviously not, right? 576 00:18:56,653 --> 00:18:57,821 GABY ORTEGA: No. 577 00:18:57,821 --> 00:19:00,624 - Who's cleaned the back bar lately? 578 00:19:00,624 --> 00:19:02,125 GABY ORTEGA: I think we all just kind of take a look. 579 00:19:02,125 --> 00:19:02,826 ROB FLOYD: We all just kind of? 580 00:19:02,826 --> 00:19:04,127 Check this out. 581 00:19:08,565 --> 00:19:09,800 This is your back bar. 582 00:19:09,800 --> 00:19:11,268 PHIL WILLS: Come on, guys. 583 00:19:11,268 --> 00:19:12,436 GABY ORTEGA: Dirty. 584 00:19:12,436 --> 00:19:13,804 - Dirty. 585 00:19:13,804 --> 00:19:15,639 So you have a whole bunch of dead flies, just 586 00:19:15,639 --> 00:19:17,140 a whole bunch of shit up there. 587 00:19:17,140 --> 00:19:18,308 It's crazy. 588 00:19:18,308 --> 00:19:20,677 Every bit of this is gross. 589 00:19:20,677 --> 00:19:23,380 - All right, so this is disgusting. 590 00:19:23,380 --> 00:19:25,515 Your guns are disgusting. 591 00:19:25,515 --> 00:19:27,584 Oh, this is disgusting. 592 00:19:27,584 --> 00:19:30,420 Guys, you say that you cleaned the bar. 593 00:19:30,420 --> 00:19:33,857 You wiped the bar down in a couple of spots, maybe. 594 00:19:33,857 --> 00:19:35,692 And you guys like to work back here? 595 00:19:35,692 --> 00:19:37,427 Do you not smell this? 596 00:19:37,427 --> 00:19:38,695 You guys are immune to it? (ON) GABY ORTEGA: I smell it. 597 00:19:38,695 --> 00:19:40,363 - You guys see the flies that are flying 598 00:19:40,363 --> 00:19:41,565 around my head right now? 599 00:19:41,565 --> 00:19:42,732 - Yes, it's disgusting. 600 00:19:42,732 --> 00:19:44,334 - OK, Gaby, I got somebody that's 601 00:19:44,334 --> 00:19:45,335 telling me the truth here. (ON) GABY ORTEGA: Yes. 602 00:19:45,335 --> 00:19:46,236 It smells. There's gnats. 603 00:19:46,236 --> 00:19:47,404 It's sticky. 604 00:19:47,404 --> 00:19:48,738 I can't do it all. 605 00:19:48,738 --> 00:19:50,173 - No, you didn't. 606 00:19:50,173 --> 00:19:51,508 We got a floater. 607 00:19:51,508 --> 00:19:53,443 PHIL WILLS: Ugh. (ON) RONY ORTEGA: See that guy? 608 00:19:53,443 --> 00:19:54,911 GABY ORTEGA: Oh, I see the floater from here. 609 00:19:54,911 --> 00:19:56,746 - You guys got flies in your bottles. 610 00:19:56,746 --> 00:19:57,781 What is this? 611 00:19:57,781 --> 00:19:59,549 A $40, $50 bottle of whiskey? 612 00:19:59,549 --> 00:20:02,319 You're still going to serve that to your guests here, Rony? 613 00:20:02,319 --> 00:20:03,653 - We can't let it go to waste. 614 00:20:03,653 --> 00:20:05,555 - You can't let it go to waste? 615 00:20:05,555 --> 00:20:08,158 So you're OK with serving bugs to your guests, is 616 00:20:08,158 --> 00:20:08,925 what you're telling me? 617 00:20:08,925 --> 00:20:10,260 - We could filter it. 618 00:20:10,260 --> 00:20:11,828 - We can filter it? 619 00:20:11,828 --> 00:20:14,130 You don't have a [bleep] clue on how to run a bar, do you? 620 00:20:16,592 --> 00:20:20,496 You don't have a [bleep] clue on how to run a bar, do you? 621 00:20:20,496 --> 00:20:22,198 You don't. 622 00:20:22,198 --> 00:20:24,200 You don't filter out bugs out of your alcohol bottles. 623 00:20:24,200 --> 00:20:25,434 You know what you do? (ON) GABY ORTEGA: Right. 624 00:20:25,434 --> 00:20:26,769 - You don't let the bugs get in there. 625 00:20:26,769 --> 00:20:28,838 You clean your bars so that they aren't here. 626 00:20:28,838 --> 00:20:30,639 Bar flies, they make nests. 627 00:20:30,639 --> 00:20:32,274 They feed off of yeast. 628 00:20:32,274 --> 00:20:33,809 So if you're not constantly cleaning, 629 00:20:33,809 --> 00:20:35,611 every single day and every single night, 630 00:20:35,611 --> 00:20:37,446 you're not going to get rid of these flies. 631 00:20:37,446 --> 00:20:39,148 They're going to get into your bottles, 632 00:20:39,148 --> 00:20:41,350 and you're not going to filter the [bleep] bottle 633 00:20:41,350 --> 00:20:44,153 and still serve the liquor to your guest. 634 00:20:44,153 --> 00:20:45,654 You will not do that. 635 00:20:45,654 --> 00:20:47,189 Do you understand that? 636 00:20:47,189 --> 00:20:48,491 RONY ORTEGA: I understand. 637 00:20:50,359 --> 00:20:52,728 - I'll tell you what, we have a lot of work 638 00:20:52,728 --> 00:20:54,296 to do. 639 00:20:54,296 --> 00:20:56,699 We're going to have a stress test tonight. 640 00:20:56,699 --> 00:20:58,701 We're going to attack this place with clientele 641 00:20:58,701 --> 00:21:02,304 that expects a clean bar and high-end cocktails. 642 00:21:02,304 --> 00:21:04,406 This is the crowd you need to succeed, 643 00:21:04,406 --> 00:21:08,444 but I will not let any guests come into this bar 644 00:21:08,444 --> 00:21:11,380 unless you get back there, you pull every single bottle down, 645 00:21:11,380 --> 00:21:13,349 you wipe everything down, you make sure there's 646 00:21:13,349 --> 00:21:14,583 no bugs in those bottles. 647 00:21:14,583 --> 00:21:16,385 You clean this frickin' bar up. 648 00:21:16,385 --> 00:21:19,588 We'll come back in here, Rob will train you for tonight, 649 00:21:19,588 --> 00:21:21,423 and we can get this train moving. 650 00:21:21,423 --> 00:21:22,358 - OK. (OFF) PHIL WILLS: Got it? 651 00:21:22,358 --> 00:21:23,359 - Got it. 652 00:21:23,359 --> 00:21:24,693 - Let's get out of here. 653 00:21:24,693 --> 00:21:27,229 Rony clearly lacks any type of ownership skill 654 00:21:27,229 --> 00:21:30,399 or any bar management skill. 655 00:21:30,399 --> 00:21:31,901 We have a lot of work to do. 656 00:21:31,901 --> 00:21:34,303 Maybe, if they get that bar clean, 657 00:21:34,303 --> 00:21:36,839 we'll come back and do that work. 658 00:21:36,839 --> 00:21:38,574 RONY ORTEGA: I don't think we ever 659 00:21:38,574 --> 00:21:39,742 cleaned the shelves before. 660 00:21:39,742 --> 00:21:41,810 - I don't think I've ever cleaned those. 661 00:21:41,810 --> 00:21:44,313 - I just cleaned them, like, a month ago. 662 00:21:44,313 --> 00:21:45,648 - Oh, you did? 663 00:21:45,648 --> 00:21:46,782 [laughs] 664 00:21:47,783 --> 00:21:49,451 - I was a little bit frustrated, 665 00:21:49,451 --> 00:21:53,289 because he was calling us out on our cleanliness, 666 00:21:53,289 --> 00:21:54,757 saying that we're not being clean. 667 00:21:54,757 --> 00:21:57,993 And I feel like our customers, they do like the filth. 668 00:21:57,993 --> 00:22:00,396 People like it, like, the way it is. 669 00:22:00,396 --> 00:22:01,297 It's a dive bar. 670 00:22:01,297 --> 00:22:02,197 What does he expect? 671 00:22:04,667 --> 00:22:06,368 - Hey, hey, how are we? 672 00:22:06,368 --> 00:22:07,536 - Hi. (ON) CASEY: I feel excited 673 00:22:07,536 --> 00:22:08,571 - It's a lot cleaner in here. 674 00:22:08,571 --> 00:22:09,572 Smells better, right? 675 00:22:09,572 --> 00:22:10,873 You can tell the difference. 676 00:22:10,873 --> 00:22:12,341 - Like a fresh forest. 677 00:22:12,341 --> 00:22:13,576 - Like a fresh forest. 678 00:22:13,576 --> 00:22:15,010 All right, we got a lot of work to do. 679 00:22:15,010 --> 00:22:17,313 One of the big things that we noticed was we 680 00:22:17,313 --> 00:22:18,781 were really slow. 681 00:22:18,781 --> 00:22:22,685 In fact, we were about 15, 16 minutes for two drinks. 682 00:22:22,685 --> 00:22:24,353 You can't have that happen. 683 00:22:24,353 --> 00:22:25,921 So one of the things that we're going to work with, 684 00:22:25,921 --> 00:22:27,756 a little speed test here, because I 685 00:22:27,756 --> 00:22:29,792 want to see how you move and how comfortable 686 00:22:29,792 --> 00:22:31,327 you are behind the bar. 687 00:22:31,327 --> 00:22:33,862 I want to see them make a margarita, a Moscow 688 00:22:33,862 --> 00:22:35,497 mule, and an old fashioned. 689 00:22:35,497 --> 00:22:36,632 Garet, let's go. 690 00:22:36,632 --> 00:22:37,866 Let's give him a big hand. Come on. 691 00:22:37,866 --> 00:22:39,568 They should be able to do these drinks 692 00:22:39,568 --> 00:22:40,736 in about a minute and a half. 693 00:22:40,736 --> 00:22:42,905 And go. 694 00:22:42,905 --> 00:22:43,772 Yep. 695 00:22:43,772 --> 00:22:44,607 - Let's go, Garet. 696 00:22:44,607 --> 00:22:45,808 Come on. 697 00:22:45,808 --> 00:22:46,809 ROB FLOYD: And what is he doing first? 698 00:22:46,809 --> 00:22:47,977 - He's doing the alcohol. 699 00:22:47,977 --> 00:22:49,044 ROB FLOYD: I just can't even do it. 700 00:22:49,044 --> 00:22:50,379 Start again. 701 00:22:50,379 --> 00:22:51,580 You can't pour the alcohol first. 702 00:22:51,580 --> 00:22:53,215 You mess up, you lose money. 703 00:22:56,352 --> 00:22:57,753 No! 704 00:22:57,753 --> 00:22:59,321 - Ah, Garet. 705 00:22:59,321 --> 00:23:00,756 Alcohol does not go first. 706 00:23:00,756 --> 00:23:01,724 - Wait, what? 707 00:23:01,724 --> 00:23:03,325 - Always citrus first. 708 00:23:03,325 --> 00:23:05,628 Always the simple first, never the alcohol first. 709 00:23:05,628 --> 00:23:06,795 Let's go, let's go, let's go. 710 00:23:06,795 --> 00:23:07,896 Come on. 711 00:23:07,896 --> 00:23:09,331 We're at 40 seconds. 712 00:23:09,331 --> 00:23:10,499 We haven't made a drink. 713 00:23:10,499 --> 00:23:11,533 GABY ORTEGA: It's OK, it's OK. 714 00:23:11,533 --> 00:23:12,601 You can still make it. 715 00:23:12,601 --> 00:23:13,736 - Let's go, let's go, let's go. 716 00:23:13,736 --> 00:23:14,670 GABY ORTEGA: No! (ON) GARET: What? 717 00:23:14,670 --> 00:23:15,671 Oh, [bleep]. 718 00:23:15,671 --> 00:23:16,972 - You gotta yell at him. 719 00:23:16,972 --> 00:23:17,973 It's your bar. 720 00:23:17,973 --> 00:23:19,341 Tell him, no alcohol first. 721 00:23:19,341 --> 00:23:20,542 - No alcohol. 722 00:23:24,613 --> 00:23:26,615 - We're closing in on three minutes. 723 00:23:26,615 --> 00:23:27,650 - What was it? 724 00:23:27,650 --> 00:23:28,717 GABY ORTEGA: Old fashioned. 725 00:23:28,717 --> 00:23:29,685 - Old fashioned. Let's do this. 726 00:23:29,685 --> 00:23:30,586 - You got this, Garet. 727 00:23:30,586 --> 00:23:31,654 ROB FLOYD: There you go. 728 00:23:31,654 --> 00:23:32,788 - Don't put the liquor first. 729 00:23:32,788 --> 00:23:33,589 You're doing good, though, Garet. 730 00:23:33,589 --> 00:23:34,356 Come on. 731 00:23:34,356 --> 00:23:35,024 - Ahh! 732 00:23:35,024 --> 00:23:36,458 No liquor first! 733 00:23:36,458 --> 00:23:37,826 GABY ORTEGA: Come on, move it, though. 734 00:23:37,826 --> 00:23:38,861 Move it, move it, move it. (ON) ROB FLOYD: No! 735 00:23:38,861 --> 00:23:40,329 We can't shake an old fashioned. 736 00:23:40,329 --> 00:23:41,530 It's OK, it's OK. 737 00:23:41,530 --> 00:23:43,599 We are past the three-minute point. 738 00:23:43,599 --> 00:23:44,767 It's OK, listen, we all fail. 739 00:23:44,767 --> 00:23:46,368 I'm serious. 740 00:23:46,368 --> 00:23:48,737 I have screwed up more times than I can ever tell 741 00:23:48,737 --> 00:23:51,840 y'all, but I had somebody to put their foot in my ass, 742 00:23:51,840 --> 00:23:53,876 to make sure that I didn't keep doing it. 743 00:23:53,876 --> 00:23:55,878 You just got to work through it. Give him a hand. 744 00:23:55,878 --> 00:23:56,912 - Yeah, good job, Garet. 745 00:23:56,912 --> 00:23:58,080 - Behind the bar, you're only 746 00:23:58,080 --> 00:23:59,448 as good as your weakest link. 747 00:23:59,448 --> 00:24:00,749 You are a team. 748 00:24:00,749 --> 00:24:02,718 So I'm really worried for the stress test, 749 00:24:02,718 --> 00:24:04,420 but we got to get to these new drinks. 750 00:24:04,420 --> 00:24:06,021 We've got to get them ready to open. 751 00:24:06,021 --> 00:24:07,956 All right, so we're going to do a little magic behind the bar. 752 00:24:07,956 --> 00:24:09,491 We're going to do something that's 753 00:24:09,491 --> 00:24:11,093 actually going to change color. 754 00:24:11,093 --> 00:24:13,696 We're going to start off with one and a half ounce butterfly 755 00:24:13,696 --> 00:24:16,765 pea flower-infused vodka, one and a half ounce 756 00:24:16,765 --> 00:24:19,068 of twisted alchemy lemon sour. 757 00:24:19,068 --> 00:24:22,371 And we're going to see that color start to change. 758 00:24:22,371 --> 00:24:27,142 Ice this up, martini glass that is nice and iced. 759 00:24:27,142 --> 00:24:28,377 See that color? 760 00:24:28,377 --> 00:24:31,046 It is just beautiful. 761 00:24:31,046 --> 00:24:32,648 Finish it off with this prosecco. 762 00:24:32,648 --> 00:24:34,516 Then, for the final coup de grace, 763 00:24:34,516 --> 00:24:36,418 garnish with a lemon wheel, sprinkle 764 00:24:36,418 --> 00:24:38,420 with dried flower petals. 765 00:24:38,420 --> 00:24:41,757 This is the floral lemon drop. 766 00:24:41,757 --> 00:24:44,493 This makes you look awesome behind the bar. 767 00:24:44,493 --> 00:24:47,129 You're creating a moment, you're creating a reaction, 768 00:24:47,129 --> 00:24:49,598 but, most importantly, it's three steps. 769 00:24:49,598 --> 00:24:52,735 And you all can rock it out and rock it very fast. 770 00:24:52,735 --> 00:24:56,004 [music playing] 771 00:24:57,039 --> 00:24:58,173 - Hey, guys. 772 00:24:58,173 --> 00:24:59,975 What's up? 773 00:24:59,975 --> 00:25:01,877 All right, we're going to pack this place tonight, OK, guys? 774 00:25:01,877 --> 00:25:03,512 It's very important that you guys are 775 00:25:03,512 --> 00:25:04,780 consistent with everything, OK? 776 00:25:04,780 --> 00:25:06,582 We're going to put a little bucket out here. 777 00:25:06,582 --> 00:25:08,884 And every drink that is wrong, we are not going to let go out 778 00:25:08,884 --> 00:25:11,453 over that bar top, because consistency 779 00:25:11,453 --> 00:25:12,988 is what drives your business. 780 00:25:12,988 --> 00:25:14,923 Gaby, how are you feeling? (ON) GABY ORTEGA: I'm nervous. 781 00:25:14,923 --> 00:25:15,000 PHIL WILLS: You are? (ON) GABY ORTEGA: I'm nervous. 782 00:25:15,000 --> 00:25:16,058 PHIL WILLS: You are? (ON) GABY ORTEGA: I'm nervous. 783 00:25:16,058 --> 00:25:17,126 - Yeah, I can see it in your eyes. 784 00:25:17,126 --> 00:25:18,093 - Yeah. (ON) PHIL WILLS: Yeah. 785 00:25:18,093 --> 00:25:19,628 - But I honestly just 786 00:25:19,628 --> 00:25:20,829 want it to start, I want to see them in action, 787 00:25:20,829 --> 00:25:22,030 I want to be able to correct things, 788 00:25:22,030 --> 00:25:23,665 I want Rony to correct things. 789 00:25:23,665 --> 00:25:25,100 I think this is good for us. 790 00:25:25,100 --> 00:25:26,435 - Rony, how are you feeling, man? 791 00:25:26,435 --> 00:25:27,870 - I'm feeling good. 792 00:25:27,870 --> 00:25:29,505 I'm going to try my best to step it up to the plate. 793 00:25:29,505 --> 00:25:30,939 - OK. 794 00:25:30,939 --> 00:25:32,741 Gaby, tonight, it's all about your husband's dream. 795 00:25:32,741 --> 00:25:36,145 So Rony, you're going to be the one running this bar. 796 00:25:36,145 --> 00:25:39,615 Gaby, I don't want you doing anything tonight. 797 00:25:39,615 --> 00:25:40,516 - No. 798 00:25:40,516 --> 00:25:41,750 - Nothing. 799 00:25:41,750 --> 00:25:43,185 I know it's going to drive you crazy, 800 00:25:43,185 --> 00:25:46,522 but this is the point where we have to start 801 00:25:46,522 --> 00:25:48,657 letting your husband take over. 802 00:25:48,657 --> 00:25:50,826 - Rony, I really need you to step up. 803 00:25:50,826 --> 00:25:53,162 I need you take this and, like, do it. 804 00:25:53,162 --> 00:25:54,930 And that's what you have your team for. 805 00:25:54,930 --> 00:25:57,533 So, like, they're not doing something right, let them know. 806 00:25:57,533 --> 00:25:59,067 I really wish I could be a part of this, 807 00:25:59,067 --> 00:26:01,703 but I appreciate what you're saying. 808 00:26:01,703 --> 00:26:04,139 I'm on the same boat as you guys. 809 00:26:04,139 --> 00:26:06,675 I'm sorry I'm getting emotional, but I 810 00:26:06,675 --> 00:26:08,210 just want you guys to do good. 811 00:26:08,210 --> 00:26:10,879 - Rony, you see the emotion that your wife has? 812 00:26:10,879 --> 00:26:12,047 - Yeah, I do. 813 00:26:12,047 --> 00:26:13,048 - That's how much she 814 00:26:13,048 --> 00:26:14,016 cares about this place, man. 815 00:26:14,016 --> 00:26:15,517 - Yeah. 816 00:26:15,517 --> 00:26:17,619 - I want to see that from you, all right? 817 00:26:17,619 --> 00:26:20,222 She can't be the only one making your dreams come true. 818 00:26:20,222 --> 00:26:22,124 It's time for you to step up and be the man. 819 00:26:24,827 --> 00:26:26,495 - All right, everyone. 820 00:26:26,495 --> 00:26:27,863 Welcome in. 821 00:26:27,863 --> 00:26:29,131 How are you guys? (OFF) MAN: Good. 822 00:26:29,131 --> 00:26:30,165 How are you? 823 00:26:30,165 --> 00:26:31,200 RONY ORTEGA: Welcome, guys. 824 00:26:31,200 --> 00:26:32,234 Hey. (ON) CASEY: How are you? 825 00:26:32,234 --> 00:26:33,068 RONY ORTEGA: Nice to see you. 826 00:26:33,068 --> 00:26:34,536 Welcome to the Ox. 827 00:26:34,536 --> 00:26:35,604 - Can I get a valencia orange margarita? 828 00:26:35,604 --> 00:26:36,738 - Valencia orange margarita? 829 00:26:36,738 --> 00:26:37,806 Gotcha. 830 00:26:37,806 --> 00:26:39,541 - Valencia orange margarita? 831 00:26:39,541 --> 00:26:40,275 MAN: Two of those, please. (ON) RONY ORTEGA: Two of those? 832 00:26:40,275 --> 00:26:41,109 Got them. 833 00:26:41,109 --> 00:26:42,110 - Come on. 834 00:26:42,110 --> 00:26:43,579 Here we go, here we go. 835 00:26:43,579 --> 00:26:44,813 Why are these different? 836 00:26:44,813 --> 00:26:46,615 They all got to be about the same. 837 00:26:46,615 --> 00:26:48,283 Start over. 838 00:26:48,283 --> 00:26:52,054 They should all be the exact same. 839 00:26:52,054 --> 00:26:54,089 RONY ORTEGA: Does anybody want a michelada? 840 00:26:54,089 --> 00:26:55,557 I know how to make micheladas. 841 00:26:55,557 --> 00:26:57,726 1, 2, 3, 4. 842 00:26:57,726 --> 00:26:59,595 I got four michis. 843 00:26:59,595 --> 00:27:00,829 - Quicker. 844 00:27:00,829 --> 00:27:01,830 You got to move fast. 845 00:27:01,830 --> 00:27:02,865 You got to move fast. 846 00:27:02,865 --> 00:27:04,166 Let's go, let's go, let's go. 847 00:27:04,166 --> 00:27:05,200 Good, good, good. 848 00:27:05,200 --> 00:27:06,268 Here we go. 849 00:27:06,268 --> 00:27:08,003 - So we just opened the doors. 850 00:27:08,003 --> 00:27:10,272 This place is packed right now, and these bartenders 851 00:27:10,272 --> 00:27:11,840 haven't even served one drink. 852 00:27:11,840 --> 00:27:13,542 There's no way we're going to get 853 00:27:13,542 --> 00:27:15,110 these guys served if these guys don't pick it up quick. 854 00:27:15,110 --> 00:27:16,578 - Come on, let's go. 855 00:27:16,578 --> 00:27:18,080 We don't have any drinks out. Come on. 856 00:27:18,080 --> 00:27:19,715 These glasses need to be chilled. 857 00:27:19,715 --> 00:27:21,783 These need to have ice in them. 858 00:27:21,783 --> 00:27:23,252 Nope. 859 00:27:23,252 --> 00:27:25,554 Remember, after we shake, we have to shake this way. 860 00:27:25,554 --> 00:27:26,588 Let's go. 861 00:27:26,588 --> 00:27:27,923 Moving through, moving through. 862 00:27:27,923 --> 00:27:28,824 Come on. 863 00:27:28,824 --> 00:27:29,958 Faster, faster, faster. 864 00:27:29,958 --> 00:27:31,693 We got to move a lot faster. 865 00:27:31,693 --> 00:27:32,961 We still don't have a drink out. 866 00:27:32,961 --> 00:27:34,096 Reggie, come on. 867 00:27:34,096 --> 00:27:35,898 - You guys look thirsty over here. 868 00:27:35,898 --> 00:27:36,865 - Very, yes. 869 00:27:36,865 --> 00:27:38,300 - Does the Thirsty Ox 870 00:27:38,300 --> 00:27:40,636 mean that when you come here, you just stay thirsty? 871 00:27:40,636 --> 00:27:41,770 - Yes. 872 00:27:41,770 --> 00:27:43,639 - Why are these different sizes? 873 00:27:43,639 --> 00:27:45,607 Let's go. They've all got to be equal. 874 00:27:45,607 --> 00:27:47,276 They've all got to be consistent. 875 00:27:47,276 --> 00:27:48,677 - What are you seeing, Gaby? 876 00:27:48,677 --> 00:27:50,212 - They're just messing it all up. 877 00:27:50,212 --> 00:27:51,747 They're not being consistent. 878 00:27:51,747 --> 00:27:53,815 They're not doing what we were taught. 879 00:27:53,815 --> 00:27:55,150 Like, what are they doing wrong? 880 00:27:55,150 --> 00:27:56,685 PHIL WILLS: What could Rony be doing right now? 881 00:27:56,685 --> 00:27:58,086 - He needs to get in there and correct them. 882 00:27:58,086 --> 00:27:59,888 It can't Rob, because Rob is not going to be here 883 00:27:59,888 --> 00:28:01,056 with us the whole [bleep] time. (ON) PHIL WILLS: You're right. 884 00:28:01,056 --> 00:28:02,624 Just keep watching. Take your notes. 885 00:28:02,624 --> 00:28:04,626 Make sure you tell Rony everything you told me. 886 00:28:04,626 --> 00:28:05,260 - Those two are all right. 887 00:28:05,260 --> 00:28:06,094 This isn't. 888 00:28:06,094 --> 00:28:07,162 Coming through. 889 00:28:07,162 --> 00:28:09,064 - What are you doing right now? 890 00:28:09,064 --> 00:28:10,365 - I'm making a drink. 891 00:28:10,365 --> 00:28:12,334 - OK, what I want you to do is focus on being 892 00:28:12,334 --> 00:28:14,136 an owner, being a manager. 893 00:28:14,136 --> 00:28:15,971 You have a bunch of people that are just waiting for something. 894 00:28:15,971 --> 00:28:17,105 Make your rounds. (ON) RONY ORTEGA: OK. 895 00:28:17,105 --> 00:28:18,340 - You got to interact with guests. 896 00:28:18,340 --> 00:28:20,275 Does anybody have a drink in this bar? 897 00:28:20,275 --> 00:28:21,743 - No! 898 00:28:21,743 --> 00:28:23,011 PHIL WILLS: It's been up for 15 minutes. 899 00:28:23,011 --> 00:28:24,613 You know where all the drinks are? 900 00:28:24,613 --> 00:28:26,014 They're all right here. (OFF) ROB FLOYD: Come on. 901 00:28:26,014 --> 00:28:27,215 Let's do this, let's do this. 902 00:28:27,215 --> 00:28:28,050 Come on. 903 00:28:28,050 --> 00:28:29,718 - Focus. 904 00:28:29,718 --> 00:28:31,186 RONY ORTEGA: Micheladas? (ON) ROB FLOYD: That's right. 905 00:28:31,186 --> 00:28:32,054 That's great. 906 00:28:32,054 --> 00:28:32,888 - You wanted one? 907 00:28:32,888 --> 00:28:33,722 - Oh, nice, Garet. 908 00:28:33,722 --> 00:28:34,790 Nice, nice. 909 00:28:34,790 --> 00:28:35,691 - How are you ladies doing? 910 00:28:35,691 --> 00:28:36,858 - Good. 911 00:28:36,858 --> 00:28:38,327 WOMAN: Can we get two lemon drops? 912 00:28:38,327 --> 00:28:39,795 RONY ORTEGA: Two lemon drops? 913 00:28:39,795 --> 00:28:41,063 - And a valencia orange margarita, please? 914 00:28:41,063 --> 00:28:42,097 RONY ORTEGA: OK. 915 00:28:42,097 --> 00:28:43,165 We'll be right with you guys. 916 00:28:43,165 --> 00:28:44,132 - Good job, Rony. 917 00:28:44,132 --> 00:28:45,300 ROB FLOYD: Come on, guys. 918 00:28:45,300 --> 00:28:46,868 Let's do this. 919 00:28:46,868 --> 00:28:48,203 RONY ORTEGA: So you guys said you guys wanted 920 00:28:48,203 --> 00:28:49,638 some margaritas over here? (ON) PATRON: Yeah. 921 00:28:49,638 --> 00:28:51,106 - Garet, I'm still dying on this drink, 922 00:28:51,106 --> 00:28:52,074 and it's three minutes. 923 00:28:52,074 --> 00:28:53,342 Let's go. 924 00:28:53,342 --> 00:28:54,810 - We need, like, 18 margaritas right now. 925 00:28:54,810 --> 00:28:55,944 - 18? [chuckles] 926 00:28:55,944 --> 00:28:57,212 ROB FLOYD: Come on, Garet. Faster. 927 00:28:57,212 --> 00:28:58,180 Let's do this. 928 00:28:58,180 --> 00:28:59,381 Come on. 929 00:28:59,381 --> 00:29:00,816 You got-- no, not shaken like that. 930 00:29:00,816 --> 00:29:01,850 - I don't know, dude. 931 00:29:01,850 --> 00:29:02,818 GABY ORTEGA: Come on, Garet. 932 00:29:02,818 --> 00:29:03,852 - I just don't think 933 00:29:03,852 --> 00:29:05,020 this is going to work out, man. 934 00:29:05,020 --> 00:29:06,021 - [bleep]. 935 00:29:08,882 --> 00:29:09,616 ROB FLOYD: Let's go. 936 00:29:09,616 --> 00:29:10,651 Come on, guys. 937 00:29:10,651 --> 00:29:11,919 - Where are we at with this? 938 00:29:11,919 --> 00:29:13,020 How many buckets have we dumped already? 939 00:29:13,020 --> 00:29:14,154 ROB FLOYD: This is the second. 940 00:29:14,154 --> 00:29:15,689 PHIL WILLS: Two gallons of booze 941 00:29:15,689 --> 00:29:16,623 we've dumped down the drain, because they're 942 00:29:16,623 --> 00:29:17,624 making drinks wrong. 943 00:29:17,624 --> 00:29:18,625 All right, listen up, guys. 944 00:29:18,625 --> 00:29:20,260 Who did not get a drink tonight? 945 00:29:20,260 --> 00:29:21,261 [patrons call out] 946 00:29:21,261 --> 00:29:22,696 That's unacceptable. 947 00:29:22,696 --> 00:29:24,932 We've been open for almost 40 minutes. 948 00:29:24,932 --> 00:29:27,734 There's no way we're going to pull out of this tonight. 949 00:29:27,734 --> 00:29:29,870 We're going to show these bartenders how to pick up 950 00:29:29,870 --> 00:29:32,172 the speed and show this management what 951 00:29:32,172 --> 00:29:34,041 it's like to run a real bar. (ON) PATRON: That's right. 952 00:29:34,041 --> 00:29:34,875 [cheering] 953 00:29:34,875 --> 00:29:35,909 - All right, Rony, 954 00:29:35,909 --> 00:29:37,110 we're going to lock it up, man. 955 00:29:37,110 --> 00:29:38,178 It's time to shut it down. 956 00:29:38,178 --> 00:29:40,080 - I know I got to step it up. 957 00:29:40,080 --> 00:29:41,114 I felt like I did better. 958 00:29:41,114 --> 00:29:43,083 I still got work to go. 959 00:29:43,083 --> 00:29:44,751 - Sorry, guys. 960 00:29:44,751 --> 00:29:46,220 - I probably got, like, five 961 00:29:46,220 --> 00:29:48,722 or six drinks out there, but I probably got, 962 00:29:48,722 --> 00:29:50,357 like, 20, 25 pulled. 963 00:29:50,357 --> 00:29:52,726 Honestly, throughout that whole thing, I hated Rob. 964 00:29:52,726 --> 00:29:54,428 I feel like he was on my ass the entire time. 965 00:29:54,428 --> 00:29:56,864 I'm so glad that stress test is over. 966 00:29:56,864 --> 00:29:58,298 - Stress test is over, 967 00:29:58,298 --> 00:29:59,833 and it was an absolute disaster. 968 00:29:59,833 --> 00:30:01,301 I'm going to check in with Jon and let 969 00:30:01,301 --> 00:30:02,836 him know what's going on here. 970 00:30:02,836 --> 00:30:04,872 JON TAFFER: Hey, Phil, how did stress test go? 971 00:30:04,872 --> 00:30:06,707 - Man, let me tell you, Jon, 972 00:30:06,707 --> 00:30:08,141 it was so stressful. 973 00:30:08,141 --> 00:30:10,010 I mean, those bartenders need so much more training. 974 00:30:10,010 --> 00:30:13,447 And Rob threw out literally 90% of all of their cocktails. 975 00:30:13,447 --> 00:30:16,083 Rony was just like a deer in the headlights, too. 976 00:30:16,083 --> 00:30:17,951 I literally had to grab him by the hand 977 00:30:17,951 --> 00:30:20,053 and show him how to manage his own bar. 978 00:30:20,053 --> 00:30:22,055 - If this is really Rony's dream, 979 00:30:22,055 --> 00:30:24,358 then he can't rely on a dirty dive bar 980 00:30:24,358 --> 00:30:26,927 and older male customers to keep this bar afloat. 981 00:30:26,927 --> 00:30:28,262 That doesn't work. 982 00:30:28,262 --> 00:30:30,264 You know, they have a great opportunity 983 00:30:30,264 --> 00:30:31,765 to corner the market. 984 00:30:31,765 --> 00:30:34,301 And we could really set Rony up for success, 985 00:30:34,301 --> 00:30:37,137 especially if we pivot to a theme and cocktail 986 00:30:37,137 --> 00:30:38,739 menu that targets women. 987 00:30:38,739 --> 00:30:40,040 - Yeah. 988 00:30:40,040 --> 00:30:41,808 This place has to be more female friendly. 989 00:30:41,808 --> 00:30:44,711 And nothing about this bar speaks to females. 990 00:30:44,711 --> 00:30:47,281 - You know, this area is 55% single 991 00:30:47,281 --> 00:30:49,483 and has a median age of 33. 992 00:30:49,483 --> 00:30:52,920 And we have to convince him to embrace these demographics. 993 00:30:52,920 --> 00:30:55,022 - Yeah, I'll really dig in with Rony 994 00:30:55,022 --> 00:30:57,424 and get him to understand how important it 995 00:30:57,424 --> 00:31:00,294 is for him to have the systems in place 996 00:31:00,294 --> 00:31:02,095 and make that bar run smooth. 997 00:31:02,095 --> 00:31:04,865 Whether it's him or whether it's Gaby running the bar, 998 00:31:04,865 --> 00:31:06,833 they have to have the systems in place. 999 00:31:06,833 --> 00:31:08,068 - Thanks, Phil. Talk to you later. 1000 00:31:08,068 --> 00:31:09,336 - Absolutely, Jon. 1001 00:31:09,336 --> 00:31:10,270 I appreciate you. 1002 00:31:10,270 --> 00:31:12,172 I'll make you proud. 1003 00:31:12,172 --> 00:31:15,742 [music playing] 1004 00:31:19,947 --> 00:31:21,415 - How we feeling? 1005 00:31:21,415 --> 00:31:23,283 All right, so I know last night was tough, 1006 00:31:23,283 --> 00:31:25,118 but I think that as we start to build, 1007 00:31:25,118 --> 00:31:26,987 we start to work with these new cocktails, 1008 00:31:26,987 --> 00:31:28,789 that you're going to really be able to get 1009 00:31:28,789 --> 00:31:30,257 out of those trouble spots. 1010 00:31:30,257 --> 00:31:32,526 I think you guys are going to be blown away by this. 1011 00:31:32,526 --> 00:31:34,194 So let's just jump right in. 1012 00:31:34,194 --> 00:31:38,765 We have our first diamond sphere. 1013 00:31:38,765 --> 00:31:39,433 Look at that. 1014 00:31:39,433 --> 00:31:41,501 GABY ORTEGA: What? 1015 00:31:41,501 --> 00:31:44,204 ROB FLOYD: In a single old fashioned glass with a rocks 1016 00:31:44,204 --> 00:31:48,008 cube, half ounce of our twisted alchemy 1017 00:31:48,008 --> 00:31:50,010 cinnamon-infused simple syrup, one 1018 00:31:50,010 --> 00:31:54,081 and a half ounces of whiskey, three dashes cherry bitters. 1019 00:31:54,081 --> 00:31:57,918 But this isn't the rock star cocktail that we need. 1020 00:31:57,918 --> 00:31:58,986 Wait till you see this. 1021 00:31:58,986 --> 00:32:00,454 This is amazing. 1022 00:32:00,454 --> 00:32:01,521 GABY ORTEGA: No way. 1023 00:32:01,521 --> 00:32:03,190 - Oh, yeah. 1024 00:32:03,190 --> 00:32:08,862 So this is the Studenglass gravity smoke infuser. 1025 00:32:08,862 --> 00:32:11,064 Our diamond fashion, right here. 1026 00:32:15,869 --> 00:32:17,037 Now, watch this. 1027 00:32:19,506 --> 00:32:22,576 RONY ORTEGA: Oh, yeah. 1028 00:32:22,576 --> 00:32:24,311 ROB FLOYD: Abracadabra. 1029 00:32:24,311 --> 00:32:25,979 RONY ORTEGA: Wow. 1030 00:32:25,979 --> 00:32:27,314 - That's a game changer. 1031 00:32:27,314 --> 00:32:28,281 I love the smoke. 1032 00:32:28,281 --> 00:32:29,816 I love the drink. 1033 00:32:29,816 --> 00:32:30,984 I love the whiskey. 1034 00:32:30,984 --> 00:32:32,452 I'm like, God bless America. 1035 00:32:32,452 --> 00:32:33,920 I'm like, let's do this, man. 1036 00:32:33,920 --> 00:32:34,988 Hell, yeah. 1037 00:32:34,988 --> 00:32:36,490 - Well, it's easy to sell, too. 1038 00:32:36,490 --> 00:32:38,091 It's that excitement. 1039 00:32:38,091 --> 00:32:40,027 It's that wow moment that people take a picture 1040 00:32:40,027 --> 00:32:41,261 and they Instagram about. 1041 00:32:49,002 --> 00:32:50,904 PHIL WILLS: It's good to see you guys. 1042 00:32:50,904 --> 00:32:51,838 - Nice to see you, too. 1043 00:32:51,838 --> 00:32:53,140 - Yeah. 1044 00:32:53,140 --> 00:32:54,508 How are you guys feeling after stress tests? 1045 00:32:54,508 --> 00:32:55,976 - Better. 1046 00:32:55,976 --> 00:32:57,911 We did get beat up, but we're here now. 1047 00:32:57,911 --> 00:32:59,446 And I think we're ready to move forward. 1048 00:32:59,446 --> 00:33:01,048 - Yeah? (ON) RONY ORTEGA: Yeah. 1049 00:33:01,048 --> 00:33:03,316 - With the stress that you've had these past two 1050 00:33:03,316 --> 00:33:05,952 years, from owning this bar, what 1051 00:33:05,952 --> 00:33:07,854 has that done for your future plans 1052 00:33:07,854 --> 00:33:09,556 of possibly having a child? 1053 00:33:09,556 --> 00:33:13,360 - I don't want to be pregnant or raise a child 1054 00:33:13,360 --> 00:33:14,995 in the environment that I am now, 1055 00:33:14,995 --> 00:33:17,097 mentally, because a lot of my days 1056 00:33:17,097 --> 00:33:18,498 are just filled with stress. 1057 00:33:18,498 --> 00:33:20,267 Stress is definitely from the bar. 1058 00:33:20,267 --> 00:33:22,035 - Right. You guys are in a tough spot. 1059 00:33:22,035 --> 00:33:23,904 You know, you're working a full-time job. 1060 00:33:23,904 --> 00:33:26,506 You're trying to run the bar on your own, obviously. 1061 00:33:26,506 --> 00:33:28,208 You're not taking any money home. 1062 00:33:28,208 --> 00:33:31,378 So it's just like a spiral that keeps going downhill. 1063 00:33:31,378 --> 00:33:33,180 People don't understand that running a bar 1064 00:33:33,180 --> 00:33:35,315 is just having those systems and making sure 1065 00:33:35,315 --> 00:33:37,084 that everybody follows them. 1066 00:33:37,084 --> 00:33:40,253 And that's how you guys can, for one, pull out of this debt 1067 00:33:40,253 --> 00:33:42,055 that you guys are in. 1068 00:33:42,055 --> 00:33:44,191 Your dream is going to start to become more of, like, the dream 1069 00:33:44,191 --> 00:33:45,025 that you envisioned. 1070 00:33:45,025 --> 00:33:46,026 - Yeah, a reality. 1071 00:33:46,026 --> 00:33:47,327 - And then you're going 1072 00:33:47,327 --> 00:33:49,062 to be able to go off on your own and start 1073 00:33:49,062 --> 00:33:51,198 to work on your family, start to work 1074 00:33:51,198 --> 00:33:52,599 on other things that make you happy, 1075 00:33:52,599 --> 00:33:54,201 making other people happy. 1076 00:33:54,201 --> 00:33:56,036 She doesn't have what she wants yet, all right? 1077 00:33:56,036 --> 00:33:57,170 - Yeah. 1078 00:33:57,170 --> 00:33:58,438 - Moving forward into the relaunch, 1079 00:33:58,438 --> 00:33:59,439 I need you to step up, all right? 1080 00:33:59,439 --> 00:34:00,540 - Yeah. 1081 00:34:00,540 --> 00:34:02,342 PHIL WILLS: It's time for you 1082 00:34:02,342 --> 00:34:03,577 to make your dream a reality. (OFF) RONY ORTEGA: I'm going to. 1083 00:34:03,577 --> 00:34:05,078 Today, I'm going to prove to you guys 1084 00:34:05,078 --> 00:34:06,279 and I'm to prove to my wife as well that I 1085 00:34:06,279 --> 00:34:07,000 can run this bar by myself. 1086 00:34:07,000 --> 00:34:07,547 can run this bar by myself. 1087 00:34:07,547 --> 00:34:08,548 I'm ready to step it up. 1088 00:34:08,548 --> 00:34:10,283 - I didn't believe 1089 00:34:10,283 --> 00:34:11,985 you when you told me that before, but I believe you now. 1090 00:34:11,985 --> 00:34:13,120 - I know you can do it, babe. 1091 00:34:13,120 --> 00:34:15,388 - Finally, I broke through to Rony. 1092 00:34:15,388 --> 00:34:18,058 And I can see that he has some passion inside, 1093 00:34:18,058 --> 00:34:19,526 and that's a good sign. 1094 00:34:19,526 --> 00:34:22,129 Bro, that's the realist smile I've seen all week, man. 1095 00:34:22,129 --> 00:34:23,230 I'm happy to see that. 1096 00:34:23,230 --> 00:34:24,698 - It was great knowing 1097 00:34:24,698 --> 00:34:27,634 that someone understands what I'm going through. 1098 00:34:27,634 --> 00:34:31,638 And it was really clear to Rony that he needs to step up. 1099 00:34:31,638 --> 00:34:33,006 - I love you. 1100 00:34:33,006 --> 00:34:34,975 - These are tears of happiness. 1101 00:34:34,975 --> 00:34:36,543 I love you too, babe. 1102 00:34:36,543 --> 00:34:40,280 I'm feeling confident that Rony is going to be able to help 1103 00:34:40,280 --> 00:34:41,715 me make my dreams come true. 1104 00:34:41,715 --> 00:34:42,616 And thank you, Phil-- 1105 00:34:42,616 --> 00:34:44,384 - Thank you, Phil. 1106 00:34:44,384 --> 00:34:45,485 --for taking the time to train us and show us these things. 1107 00:34:45,485 --> 00:34:46,486 It's very valuable. 1108 00:34:46,486 --> 00:34:48,088 - Absolutely, brother. 1109 00:34:48,088 --> 00:34:49,623 - I want to prove 1110 00:34:49,623 --> 00:34:52,092 to Gaby that I can run this bar and she can count on me. 1111 00:34:52,092 --> 00:34:54,194 I also want to prove to Phil that I'm the man 1112 00:34:54,194 --> 00:34:56,663 and that I got what it takes to get this bar running 1113 00:34:56,663 --> 00:34:58,165 and make it a successful bar. 1114 00:34:58,165 --> 00:34:59,599 - Yeah, yeah. 1115 00:34:59,599 --> 00:35:01,468 Appreciate you. 1116 00:35:01,468 --> 00:35:05,038 [music playing] 1117 00:35:08,675 --> 00:35:12,279 [cheering] 1118 00:35:19,352 --> 00:35:21,188 - How are you guys feeling? 1119 00:35:21,188 --> 00:35:22,756 - Feeling great. (ON) GABY ORTEGA: Very good. 1120 00:35:22,756 --> 00:35:24,224 PHIL WILLS: Nervous? (ON) GABY ORTEGA: Yeah. 1121 00:35:24,224 --> 00:35:25,358 REGGIE: Excited. (OFF) PHIL WILLS: Excited. 1122 00:35:25,358 --> 00:35:26,693 It's been a rough ride, hasn't it? 1123 00:35:26,693 --> 00:35:28,128 - Yeah. 1124 00:35:28,128 --> 00:35:29,162 - What do you think the biggest thing 1125 00:35:29,162 --> 00:35:30,230 that you learned this week was? 1126 00:35:30,230 --> 00:35:32,032 - Being able to carry my team 1127 00:35:32,032 --> 00:35:34,501 and being there for them and showing 1128 00:35:34,501 --> 00:35:36,703 my wife that I can do this. (ON) PHIL WILLS: Love that. 1129 00:35:36,703 --> 00:35:39,005 You guys ready to see your bar? (ON) GABY ORTEGA: Yes. 1130 00:35:39,005 --> 00:35:40,173 Yes. (ON) PHIL WILLS: You guys ready? 1131 00:35:40,173 --> 00:35:41,608 [cheering] 1132 00:35:41,608 --> 00:35:44,444 1, 2, 3. 1133 00:35:44,444 --> 00:35:45,312 Turn around. 1134 00:35:51,694 --> 00:35:54,063 You guys ready to see your bar? (ON) GABY ORTEGA: Yes. 1135 00:35:54,063 --> 00:35:54,697 Yes. 1136 00:35:54,697 --> 00:35:57,433 - 1, 2, 3. 1137 00:35:57,433 --> 00:35:58,367 Turn around. 1138 00:35:58,367 --> 00:36:01,337 [cheering] 1139 00:36:02,405 --> 00:36:03,406 RONY ORTEGA: Thank you, brother. 1140 00:36:03,406 --> 00:36:05,107 GABY ORTEGA: We made it. 1141 00:36:05,107 --> 00:36:06,676 - We had to change 1142 00:36:06,676 --> 00:36:08,377 the branding of your bar. 1143 00:36:08,377 --> 00:36:11,547 The Thirsty Ox wasn't known for great drinks. 1144 00:36:11,547 --> 00:36:13,716 It wasn't an inviting place for people. 1145 00:36:13,716 --> 00:36:16,619 And if we kept that name, then people would just think, 1146 00:36:16,619 --> 00:36:18,287 oh, it's the same type of place. 1147 00:36:18,287 --> 00:36:19,722 This whole sign right here, that's 1148 00:36:19,722 --> 00:36:22,124 by a company called Signfastic, and they 1149 00:36:22,124 --> 00:36:23,993 worked round the clock to get that sign 1150 00:36:23,993 --> 00:36:24,694 up there for you guys. 1151 00:36:24,694 --> 00:36:25,728 What do you guys think? 1152 00:36:25,728 --> 00:36:27,196 RONY ORTEGA: It looks good. 1153 00:36:27,196 --> 00:36:28,497 - It looks great. (ON) PHIL WILLS: Yeah? 1154 00:36:28,497 --> 00:36:29,432 You love it? (ON) RONY ORTEGA: We love it. 1155 00:36:29,432 --> 00:36:31,133 - All right, you're 1156 00:36:31,133 --> 00:36:31,634 going to love it even more when you guys go inside, OK? 1157 00:36:31,634 --> 00:36:32,335 Go ahead. 1158 00:36:32,335 --> 00:36:34,036 [cheering] 1159 00:36:34,036 --> 00:36:35,237 RONY ORTEGA: Hell, yeah. 1160 00:36:35,237 --> 00:36:38,507 - [gasps] Oh, my gosh. 1161 00:36:38,507 --> 00:36:39,508 So cute! 1162 00:36:39,508 --> 00:36:41,043 RONY ORTEGA: Wow. No way. 1163 00:36:41,043 --> 00:36:42,078 Oh, my gosh. 1164 00:36:42,078 --> 00:36:43,279 GABY ORTEGA: I love it. 1165 00:36:43,279 --> 00:36:44,280 Oh, wow. 1166 00:36:46,482 --> 00:36:48,017 - What can I say? 1167 00:36:48,017 --> 00:36:49,552 This is a dream come true. 1168 00:36:49,552 --> 00:36:51,320 I love everything about the bar. 1169 00:36:51,320 --> 00:36:53,589 GABY ORTEGA: Rony, look at the ceiling. 1170 00:36:53,589 --> 00:36:56,392 - I feel like now we can get out of the hole 1171 00:36:56,392 --> 00:36:58,194 and make something out of this. 1172 00:36:58,194 --> 00:37:00,329 - Congratulations, bro. 1173 00:37:00,329 --> 00:37:02,431 - God, what a damn good-looking bar, huh? 1174 00:37:02,431 --> 00:37:04,333 GABY ORTEGA: Cool. 1175 00:37:04,333 --> 00:37:05,768 - What do you guys think? 1176 00:37:05,768 --> 00:37:07,136 RONY ORTEGA: Oh, we love it. 1177 00:37:07,136 --> 00:37:08,638 GABY ORTEGA: It looks so gorgeous. 1178 00:37:08,638 --> 00:37:09,405 RONY ORTEGA: Love it, man. (OFF) PHIL WILLS: Hey, guys. 1179 00:37:09,405 --> 00:37:10,306 Check it out. 1180 00:37:10,306 --> 00:37:11,607 We did a lot in here. 1181 00:37:11,607 --> 00:37:12,642 Look at the tile in the front of the bar. 1182 00:37:12,642 --> 00:37:14,243 Look at how beautiful that is. 1183 00:37:14,243 --> 00:37:16,078 Do you guys see that tile up there? 1184 00:37:16,078 --> 00:37:17,647 GABY ORTEGA: Yes, I noticed it. 1185 00:37:17,647 --> 00:37:19,448 PHIL WILLS: Decorative Ceiling Tiles 1186 00:37:19,448 --> 00:37:21,283 did all of that tile up there for you guys. 1187 00:37:21,283 --> 00:37:23,719 Now, those new guests and those new customers 1188 00:37:23,719 --> 00:37:25,421 that come in here, automatically, 1189 00:37:25,421 --> 00:37:27,623 they're going to love this place just by looking at it. 1190 00:37:27,623 --> 00:37:30,493 We also have Sky Tab PO System by Shift4. 1191 00:37:30,493 --> 00:37:33,329 We also have all your glassware from barproducts.com. 1192 00:37:33,329 --> 00:37:35,798 So you know that really cool signature michelada glass? 1193 00:37:35,798 --> 00:37:37,133 Look at your logo. 1194 00:37:37,133 --> 00:37:38,234 Look what the Foxy Ox is holding. 1195 00:37:38,234 --> 00:37:39,402 GABY ORTEGA: Yeah, I saw that. 1196 00:37:39,402 --> 00:37:40,736 PHIL WILLS: Your signature michelada. 1197 00:37:40,736 --> 00:37:42,405 Guys, I know that we're struggling with finances 1198 00:37:42,405 --> 00:37:43,839 and money and everything. 1199 00:37:43,839 --> 00:37:46,208 So Jon's like, let's go ahead and give him a years' 1200 00:37:46,208 --> 00:37:48,577 subscription to Partender. 1201 00:37:48,577 --> 00:37:51,547 Partender is a barware inventory software. 1202 00:37:51,547 --> 00:37:54,150 You can do your inventory in 15 minutes or less. 1203 00:37:54,150 --> 00:37:55,217 - Cool. 1204 00:37:55,217 --> 00:37:57,653 - This, Rony, this is the dream 1205 00:37:57,653 --> 00:37:59,288 that you were looking for. (ON) RONY ORTEGA: It is. 1206 00:37:59,288 --> 00:38:01,223 - When I looked at my husband, 1207 00:38:01,223 --> 00:38:03,359 he just had the biggest smile on his face, 1208 00:38:03,359 --> 00:38:05,094 so that made me feel really good. 1209 00:38:05,094 --> 00:38:06,195 - Now, let's rock this tonight. 1210 00:38:06,195 --> 00:38:07,363 Yeah! (ON) GABY ORTEGA: Yeah. 1211 00:38:07,363 --> 00:38:08,564 - All right, let's do it. 1212 00:38:08,564 --> 00:38:09,598 GABY ORTEGA: Thank you. Thank you guys. 1213 00:38:09,598 --> 00:38:11,233 All right, everyone. 1214 00:38:11,233 --> 00:38:13,235 Welcome to the Foxy Ox. (OFF) RONY ORTEGA: Welcome. 1215 00:38:13,235 --> 00:38:14,570 GABY ORTEGA: Welcome in, guys. 1216 00:38:14,570 --> 00:38:15,638 RONY ORTEGA: Hey, welcome back. 1217 00:38:15,638 --> 00:38:17,106 - Woo! 1218 00:38:17,106 --> 00:38:18,441 REGGIE: All right, who wants a margarita? 1219 00:38:18,441 --> 00:38:19,842 Does anyone want to try a margarita right now? 1220 00:38:19,842 --> 00:38:21,877 - Are we thirsty? Let's go, girl. 1221 00:38:21,877 --> 00:38:22,878 Let's go. (ON) PHIL WILLS: How we doing? 1222 00:38:22,878 --> 00:38:23,879 We getting some drinks out? 1223 00:38:23,879 --> 00:38:25,247 - We're doing good, baby. 1224 00:38:25,247 --> 00:38:26,282 Yes, we are. (OFF) PHIL WILLS: OK. 1225 00:38:26,282 --> 00:38:27,550 I want to see more drinks out. 1226 00:38:27,550 --> 00:38:28,517 - Here you go, and then your margarita's 1227 00:38:28,517 --> 00:38:29,385 coming right up, sweetie. 1228 00:38:29,385 --> 00:38:31,153 - All right, guys, 1229 00:38:31,153 --> 00:38:32,321 let's pick it up, all right? Let's get these drinks out, OK? 1230 00:38:32,321 --> 00:38:33,255 - Yeah. (ON) PHIL WILLS: We're good? 1231 00:38:33,255 --> 00:38:34,190 - Yeah, we're good. 1232 00:38:34,190 --> 00:38:34,757 - Yeah? You have a plan? 1233 00:38:34,757 --> 00:38:36,325 - Yeah, yeah. 1234 00:38:36,325 --> 00:38:37,893 I'm waiting on their drink, and I'm just going 1235 00:38:37,893 --> 00:38:39,662 to take care of them right now. (ON) PHIL WILLS: All right. 1236 00:38:39,662 --> 00:38:40,796 Let's move as we wait, remember? (OFF) RONY ORTEGA: OK, yeah. 1237 00:38:40,796 --> 00:38:41,697 - Show me everything you learned. 1238 00:38:41,697 --> 00:38:42,698 KEVEN UNDERGARO: Wow. 1239 00:38:42,698 --> 00:38:43,799 I'm, like, super impressed. 1240 00:38:43,799 --> 00:38:45,334 - I'll be right with you guys. 1241 00:38:45,334 --> 00:38:46,402 I'll get you guys with your shots right now. 1242 00:38:46,402 --> 00:38:47,436 - Look at the ceiling tiles. 1243 00:38:47,436 --> 00:38:48,637 Remember the old dollar bills? 1244 00:38:48,637 --> 00:38:49,538 PHIL WILLS: What are you guys thinking? 1245 00:38:49,538 --> 00:38:51,340 - Oh, my god. 1246 00:38:51,340 --> 00:38:53,209 You deserve, like, an award. 1247 00:38:53,209 --> 00:38:54,877 This is freaking unbelievable. 1248 00:38:54,877 --> 00:38:55,811 - So different, right? 1249 00:38:55,811 --> 00:38:57,346 - How? How? 1250 00:38:57,346 --> 00:38:58,881 - Well, I'll tell, 1251 00:38:58,881 --> 00:38:59,615 you we sit up all night working on this place, that's how. 1252 00:38:59,615 --> 00:39:00,549 - I love it. 1253 00:39:00,549 --> 00:39:01,684 - Let's get a drink. 1254 00:39:01,684 --> 00:39:02,818 - I'm going for a michelada. 1255 00:39:02,818 --> 00:39:04,186 - OK. 1256 00:39:04,186 --> 00:39:05,421 - Thank you for waiting so much. 1257 00:39:05,421 --> 00:39:06,689 You guys want to leave it open? 1258 00:39:06,689 --> 00:39:07,656 - Is that a michelada? 1259 00:39:07,656 --> 00:39:08,758 - Yes, girl. 1260 00:39:11,727 --> 00:39:13,696 - Wow. 1261 00:39:13,696 --> 00:39:14,864 What is this? 1262 00:39:14,864 --> 00:39:16,265 RONY ORTEGA: I'm glad you like it. 1263 00:39:16,265 --> 00:39:17,299 - This is insane. 1264 00:39:17,299 --> 00:39:17,933 - Don't let me down, Garet. 1265 00:39:17,933 --> 00:39:18,768 Don't let me down. 1266 00:39:18,768 --> 00:39:21,570 Don't let me down. 1267 00:39:21,570 --> 00:39:23,305 Up top. (OFF) ROB FLOYD: Doing good? 1268 00:39:23,305 --> 00:39:24,507 - Money, baby, money. 1269 00:39:24,507 --> 00:39:25,841 - Have you ordered another drink yet? 1270 00:39:25,841 --> 00:39:27,576 - No, I'm good. (ON) ROB FLOYD: It's amazing. 1271 00:39:27,576 --> 00:39:29,211 It's night and day. 1272 00:39:29,211 --> 00:39:30,646 PHIL WILLS: Rony and Gaby are working like a team. 1273 00:39:30,646 --> 00:39:32,214 ROB FLOYD: Yeah. 1274 00:39:32,214 --> 00:39:33,449 PHIL WILLS: Gaby's not just running everything. 1275 00:39:33,449 --> 00:39:34,483 Rony actually has stepped up, and he's 1276 00:39:34,483 --> 00:39:36,786 doing a really good job. 1277 00:39:36,786 --> 00:39:39,321 RONY ORTEGA: Thank you guys for making it out. 1278 00:39:39,321 --> 00:39:41,524 GABY ORTEGA: Yeah, they're edible. 1279 00:39:41,524 --> 00:39:42,792 [laughter] 1280 00:39:42,792 --> 00:39:44,493 - Guys, come over here. 1281 00:39:44,493 --> 00:39:45,427 How are you guys feeling? 1282 00:39:45,427 --> 00:39:46,495 - Oh, I feel great. 1283 00:39:46,495 --> 00:39:47,897 - Now it's time for you guys 1284 00:39:47,897 --> 00:39:50,266 to take this gem that you guys have, make 1285 00:39:50,266 --> 00:39:52,701 the city of Oxnard proud, but, more importantly, 1286 00:39:52,701 --> 00:39:54,370 make each other proud, OK? (ON) GABY ORTEGA: Yeah. 1287 00:39:54,370 --> 00:39:55,571 PHIL WILLS: I see a smile on your face. 1288 00:39:55,571 --> 00:39:56,939 I see a smile on your face. 1289 00:39:56,939 --> 00:39:59,542 I think that babies are in the future for you guys. 1290 00:39:59,542 --> 00:40:00,943 Now family's going to grow I think 1291 00:40:00,943 --> 00:40:02,311 we're going to start tonight. 1292 00:40:02,311 --> 00:40:03,512 [laughter] 1293 00:40:03,512 --> 00:40:05,347 - Man, I'm so proud of you, brother. 1294 00:40:05,347 --> 00:40:06,348 - Thank you, bro. 1295 00:40:06,348 --> 00:40:07,349 - Good job, man. Good job. 1296 00:40:07,349 --> 00:40:08,651 - Aw, thank you, Phil. 1297 00:40:08,651 --> 00:40:09,718 - Good job. (ON) RONY ORTEGA: Appreciate it. 1298 00:40:09,718 --> 00:40:11,253 - You guys are all set, OK? 1299 00:40:11,253 --> 00:40:12,455 My work is done. (ON) GABY ORTEGA: Thanks, Phil. 1300 00:40:12,455 --> 00:40:14,490 - Rony was like a deer in headlights. 1301 00:40:14,490 --> 00:40:16,392 He didn't know what he was doing. 1302 00:40:16,392 --> 00:40:18,661 And, quite frankly, he wasn't even an owner. 1303 00:40:18,661 --> 00:40:21,697 We were able to dive in deep, bring some new cocktails 1304 00:40:21,697 --> 00:40:24,934 to this bar, bring some life to the city of Oxnard, 1305 00:40:24,934 --> 00:40:28,337 and rebrand this whole place to be a place that people 1306 00:40:28,337 --> 00:40:29,772 actually want to come to. 1307 00:40:29,772 --> 00:40:32,575 And I really do believe that Rony and Gaby are going 1308 00:40:32,575 --> 00:40:34,944 to be successful here, and the dream is going 1309 00:40:34,944 --> 00:40:38,881 to finally come true for Rony. 1310 00:40:38,881 --> 00:40:42,518 [music playing] 1311 00:40:49,024 --> 00:40:50,000 NARRATOR: Promotional consideration 1312 00:40:50,000 --> 00:40:50,826 NARRATOR: Promotional consideration 1313 00:40:50,826 --> 00:40:53,028 provided by Skytab POS, Partender, Signfastic, 1314 00:40:53,028 --> 00:40:55,297 barproducts.com, Twisted Alchemy, Stundenglas, 1315 00:40:55,297 --> 00:40:56,832 the Twist on Main, Bombay Bar and Grill, 1316 00:40:56,832 --> 00:40:59,335 Decorative Ceiling Tiles, Summers Plumbing, and ESRI.