1 00:00:01,201 --> 00:00:03,803 I have a radio show, so it's rare that I'm lost for words, 2 00:00:03,803 --> 00:00:07,574 but tonight I was pretty speechless. 3 00:00:07,574 --> 00:00:10,410 King: For over 30 years, Jon Taffer has traveled 4 00:00:10,410 --> 00:00:15,315 the country, saving hundreds of bars from failure and ruin. 5 00:00:15,315 --> 00:00:18,118 Jon: I started rescuing bars decades ago 6 00:00:18,118 --> 00:00:20,453 because they're part of the backbone of America. 7 00:00:20,453 --> 00:00:23,123 Let's go! And we're doing it. We're doing it! 8 00:00:23,123 --> 00:00:26,126 But as the industry continues to explode, 9 00:00:26,126 --> 00:00:29,529 the amount of failing bars is increasing at an alarming rate. 10 00:00:29,529 --> 00:00:31,398 [dramatic music] 11 00:00:31,398 --> 00:00:33,500 When do I have you say, "That's not gonna work?" 12 00:00:33,500 --> 00:00:37,203 So, I'm on a mission to save as many bars as possible 13 00:00:37,203 --> 00:00:40,306 and give worthy owners a second chance at success. 14 00:00:40,306 --> 00:00:42,308 I'm gaining more respect for you by the minute. 15 00:00:42,308 --> 00:00:46,246 King: Now Jon's heading to Boca Raton, Florida, 16 00:00:46,246 --> 00:00:49,482 to attempt to rescue One11 Boca Raton. 17 00:00:49,482 --> 00:00:53,653 We are determined to raise the bar and rise to the occasion. 18 00:00:53,653 --> 00:00:56,589 [upbeat music] 19 00:01:01,227 --> 00:01:04,898 King: In 2020, music producer J Ambroise 20 00:01:04,898 --> 00:01:08,501 opened up One11 in Boca Raton, Florida. 21 00:01:08,501 --> 00:01:11,671 J: For the past 20 years, I made a lot of my money 22 00:01:11,671 --> 00:01:14,140 producing music and doing bookings 23 00:01:14,140 --> 00:01:15,642 for different venues. 24 00:01:15,642 --> 00:01:17,410 I got tired of making everybody else 25 00:01:17,410 --> 00:01:19,679 millions and millions of dollars, and I always wanted 26 00:01:19,679 --> 00:01:22,715 to have my own supper club, so I opened One11 27 00:01:22,715 --> 00:01:24,818 and I was like, "I'm ready to start making money." 28 00:01:24,818 --> 00:01:28,288 I'm very excited for myself. It's hard work. 29 00:01:28,288 --> 00:01:32,192 King: From the start, J relied on multiple marketing events 30 00:01:32,192 --> 00:01:33,793 to draw in customers. 31 00:01:33,793 --> 00:01:35,662 Tuesday nights are the college party. 32 00:01:35,662 --> 00:01:37,630 J: Wednesdays we got the ladies' night 33 00:01:37,630 --> 00:01:40,767 and then Rollback Thursdays. Fridays is more of a Latin. 34 00:01:40,767 --> 00:01:42,769 I feel like it's always been jumbled 35 00:01:42,769 --> 00:01:44,471 a little bit, like, "What are we doing?" 36 00:01:44,471 --> 00:01:47,407 Enjoy it? Don't do nothing I wouldn't do. 37 00:01:47,407 --> 00:01:50,210 I wanted to have more of upscale supper club vibe 38 00:01:50,210 --> 00:01:51,544 where you could come in and eat, 39 00:01:51,544 --> 00:01:53,880 and after you're done eating, the tables go out, 40 00:01:53,880 --> 00:01:57,383 the lights go down, music up and just party the night away. 41 00:01:57,383 --> 00:01:59,419 There is nothing like this in Boca Raton. 42 00:01:59,419 --> 00:02:02,222 King: But the bar's lack of cohesive identity 43 00:02:02,222 --> 00:02:04,424 failed to bring people back. 44 00:02:05,925 --> 00:02:07,527 How you think tonight's gonna be? 45 00:02:07,527 --> 00:02:09,429 - Hopefully busy. - Well, busy night... 46 00:02:09,429 --> 00:02:11,431 The atmosphere is fun, but I'm having 47 00:02:11,431 --> 00:02:13,600 hit-or-miss days and nights. 48 00:02:13,600 --> 00:02:16,603 King: And J's lack of bar-management experience 49 00:02:16,603 --> 00:02:18,872 has left his staff without a leader. 50 00:02:18,872 --> 00:02:21,574 So we don't have general management. 51 00:02:21,574 --> 00:02:24,644 King: And the bar in complete disarray. 52 00:02:24,644 --> 00:02:27,347 Sammy, where's this two calamari going? 53 00:02:27,347 --> 00:02:28,915 Yeah, I have to check the POS system. 54 00:02:33,953 --> 00:02:37,757 Some of the issues behind the bar that we have is space. 55 00:02:37,757 --> 00:02:39,926 Kat: I mean, we are running into each other all the time. 56 00:02:39,926 --> 00:02:42,996 Listen, obviously, you see the space is super tight. 57 00:02:42,996 --> 00:02:45,598 Our furniture is so outdated 58 00:02:45,598 --> 00:02:48,635 and the layout is very hard to get around. 59 00:02:48,635 --> 00:02:51,771 The whole setup is just terrible. 60 00:02:51,771 --> 00:02:54,741 The service isn't the best since it takes me a long time 61 00:02:54,741 --> 00:02:55,975 to get to the tables. 62 00:02:55,975 --> 00:02:58,678 Hi, guys. I'm so sorry about the wait. 63 00:02:58,678 --> 00:03:01,281 King: As the losses have started to add up, 64 00:03:01,281 --> 00:03:03,950 J spends more and more time in the bar, 65 00:03:03,950 --> 00:03:05,785 trying to save the business. 66 00:03:05,785 --> 00:03:08,421 At least now you get to see what I do all day. 67 00:03:08,421 --> 00:03:10,723 J: You know? And you get to helping out. No? 68 00:03:10,723 --> 00:03:13,626 My dad's definitely stressed 'cause he has to be here 69 00:03:13,626 --> 00:03:16,396 six-seven days a week. Whenever we're open, he's always here. 70 00:03:16,396 --> 00:03:18,731 Jose: I definitely don't like it because 71 00:03:18,731 --> 00:03:20,934 we don't get to do any family stuff. 72 00:03:20,934 --> 00:03:23,269 Charles, do you know how to put this thing together? 73 00:03:23,269 --> 00:03:24,804 I really feel like I miss a lot of moments 74 00:03:24,804 --> 00:03:27,874 that I could be doing more with my family. 75 00:03:27,874 --> 00:03:31,744 It is mostly draining, but I'm not a quitter. 76 00:03:31,744 --> 00:03:36,583 King: Now J finds himself over $800,000 in debt, 77 00:03:36,583 --> 00:03:39,018 so before he has to shut the doors, 78 00:03:39,018 --> 00:03:42,689 J has agreed to pull back the doors, bust open the books 79 00:03:42,689 --> 00:03:46,426 and make a call for help to "Bar Rescue." 80 00:03:46,426 --> 00:03:48,061 Everything's on the line, 'cause if I lose this, 81 00:03:48,061 --> 00:03:49,062 I lose everything. 82 00:03:59,457 --> 00:04:00,892 Jon: Welcome to Boca Raton. 83 00:04:00,892 --> 00:04:02,927 - Not far from you. - Yeah, not far at all. 84 00:04:02,927 --> 00:04:07,298 King: For the kitchen, Jon brings in Chef Michael Ferraro. 85 00:04:07,298 --> 00:04:10,235 With his Italian roots and decades of experience 86 00:04:10,235 --> 00:04:13,371 in some of the finest restaurants in New York City, 87 00:04:13,371 --> 00:04:15,273 Chef Ferraro has cultivated menus 88 00:04:15,273 --> 00:04:17,442 at high-end establishments 89 00:04:17,442 --> 00:04:21,779 as well as local neighborhood restaurants across the country. 90 00:04:21,779 --> 00:04:26,551 We are here at One11 Boca Raton. There is our bar. 91 00:04:26,551 --> 00:04:29,454 [indistinct chatter] 92 00:04:29,454 --> 00:04:32,490 Jon: Take a look at the kitchen. 93 00:04:32,490 --> 00:04:33,892 Need to get another trash can right here, please. 94 00:04:33,892 --> 00:04:36,427 J, he's the owner. 95 00:04:36,427 --> 00:04:38,296 He doesn't seem so happy about it, does he? 96 00:04:38,296 --> 00:04:42,000 Mike: No. - There is J's son, Jose. 97 00:04:42,000 --> 00:04:43,534 I'm gonna drop this. 98 00:04:43,534 --> 00:04:45,803 [indistinct chatter] 99 00:04:45,803 --> 00:04:47,572 There's Kat. She's the manager. 100 00:04:47,572 --> 00:04:49,807 Do you guys know what you want? I can grab you guys menus. 101 00:04:49,807 --> 00:04:51,876 Like, drink menu. I have a small food menu. 102 00:04:51,876 --> 00:04:53,878 There's Henrique. 103 00:04:53,878 --> 00:04:55,713 Jon: Looks to me like he's handling that garnish 104 00:04:55,713 --> 00:04:57,749 with his hands, instead of tongs, 105 00:04:57,749 --> 00:04:59,517 being completely unsanitary. 106 00:05:00,852 --> 00:05:03,321 And Rex. 107 00:05:03,321 --> 00:05:04,956 Thank you, sir. 108 00:05:04,956 --> 00:05:07,892 Jon: So as I understand it, J personally designed 109 00:05:07,892 --> 00:05:09,928 this entire layout himself. 110 00:05:09,928 --> 00:05:12,497 Look at this freaking place, look at the seating 111 00:05:12,497 --> 00:05:14,666 with walls around everybody. 112 00:05:14,666 --> 00:05:16,367 Jon: I mean, how do you get anybody in there? 113 00:05:16,367 --> 00:05:18,803 Not the best way to utilize the space for sure. 114 00:05:18,803 --> 00:05:22,774 There's no flow, walk-through, social aspects. It's terrible. 115 00:05:22,774 --> 00:05:25,710 It's one of the worst layouts I've ever seen. 116 00:05:25,710 --> 00:05:28,613 So for recon, I got a Amelia De Vita. 117 00:05:28,613 --> 00:05:30,748 Jon: She's a very well-known radio personality 118 00:05:30,748 --> 00:05:32,317 here in Southern Florida. 119 00:05:32,317 --> 00:05:34,052 And when she's not on the air, 120 00:05:34,052 --> 00:05:36,020 she reviews restaurants and bars. 121 00:05:36,020 --> 00:05:37,522 So she's not only an on-air 122 00:05:37,522 --> 00:05:39,557 radio personality, she's a foodie. 123 00:05:39,557 --> 00:05:42,794 King: Jon's spies enter One11 Boca Raton, 124 00:05:42,794 --> 00:05:46,698 a 2400-squarefoot space with a small bar, 125 00:05:46,698 --> 00:05:49,667 a tight kitchen and a lounge-like layout 126 00:05:49,667 --> 00:05:51,769 with wide couches and seating 127 00:05:51,769 --> 00:05:54,872 sectioned off from an underused DJ booth. 128 00:05:54,872 --> 00:05:57,575 Jon: So there's Amelia in front and there's Sarah 129 00:05:57,575 --> 00:05:59,344 right behind her in a black leather jacket. 130 00:05:59,344 --> 00:06:01,012 I wanna put my bag on the corner 'cause it's like-- 131 00:06:01,012 --> 00:06:04,782 Yeah, I don't want my bag to touch the seat. 132 00:06:04,782 --> 00:06:06,050 They don't wanna put their purses down 133 00:06:06,050 --> 00:06:07,652 'cause they think it's dirty. 134 00:06:07,652 --> 00:06:09,354 Mike: I don't blame 'em. 135 00:06:09,354 --> 00:06:11,556 Amelia: Hello. How are you? - Hi, good. Thank you. 136 00:06:11,556 --> 00:06:13,591 How can I... what can I get you guys? 137 00:06:13,591 --> 00:06:15,960 Would you guys like-- Yeah, well, a drink menu? 138 00:06:15,960 --> 00:06:17,895 - Yeah. Perfect. - Food, too. 139 00:06:17,895 --> 00:06:19,931 How are we, Rex? 140 00:06:19,931 --> 00:06:22,033 Falling a little behind? A little behind? 141 00:06:22,033 --> 00:06:25,636 Rex: Yeah, the oven took a while to warm up. So did the fryer. 142 00:06:25,636 --> 00:06:28,940 - Oh, the fryer, too? Alrighty. - Yeah. 143 00:06:28,940 --> 00:06:31,843 He walks into the kitchen, he says, "You're behind." 144 00:06:31,843 --> 00:06:33,644 Guy says, "Yeah," he says, "Okay." 145 00:06:33,644 --> 00:06:35,513 Jon: And then he walks out. - See you later. 146 00:06:35,513 --> 00:06:39,117 What's the point in asking if you're not gonna help? 147 00:06:39,117 --> 00:06:41,552 Amelia: Can we do the Little Miss Chris? 148 00:06:41,552 --> 00:06:43,788 Sarah: And I'll get the One11 tiki, please. 149 00:06:43,788 --> 00:06:46,824 We'll do the Buffalo wings, the egg rolls, 150 00:06:46,824 --> 00:06:48,760 the crab cakes and the flatbread. 151 00:06:48,760 --> 00:06:50,895 Thank you so much. 152 00:06:50,895 --> 00:06:52,663 - I got, I got them. - Please. Just gonna go see-- 153 00:06:52,663 --> 00:06:54,665 Kat: I know, but please, I... 154 00:06:54,665 --> 00:06:55,967 You guys want something to eat? 155 00:06:55,967 --> 00:06:57,635 What do you think of the way J's dressed? 156 00:06:57,635 --> 00:07:00,438 He's got a customer sitting there in a sport jacket, 157 00:07:00,438 --> 00:07:03,174 and the manager comes up in jeans. 158 00:07:03,174 --> 00:07:04,909 - What do you think about that? Mike: Yeah, I mean... 159 00:07:04,909 --> 00:07:07,645 Obviously, what, the clientele that he's trying 160 00:07:07,645 --> 00:07:10,014 to attract here, it doesn't match. 161 00:07:10,014 --> 00:07:11,649 [rattling] You wanna give it to Sammy for me? 162 00:07:11,649 --> 00:07:13,017 Who'd have shaken those two cocktails at once? 163 00:07:13,017 --> 00:07:14,385 - Here we go. Kat: Yeah. 164 00:07:15,987 --> 00:07:18,689 Okay, those cocktails are bruised at this point. 165 00:07:19,757 --> 00:07:21,192 Your lemon tiki. 166 00:07:21,192 --> 00:07:22,927 Alright, here we go. Cocktail time. 167 00:07:22,927 --> 00:07:23,961 Sarah: Thank you. 168 00:07:27,698 --> 00:07:29,167 [dramatic music] 169 00:07:29,167 --> 00:07:31,736 There's an aftertaste. Where's the mint? 170 00:07:31,736 --> 00:07:33,504 There's no mint. You wanna try it? 171 00:07:33,504 --> 00:07:34,605 - You wanna try mine? - Yeah. 172 00:07:34,605 --> 00:07:36,441 [indistinct chatter] 173 00:07:39,911 --> 00:07:41,446 - Little face. - Well... 174 00:07:41,446 --> 00:07:42,847 You definitely don't have to worry about 175 00:07:42,847 --> 00:07:44,882 too much alcohol. This is all juice. 176 00:07:44,882 --> 00:07:47,051 I mean, this one, to me, just kind of tastes like ice. 177 00:07:47,051 --> 00:07:48,453 Like, it's really watered down. I... 178 00:07:48,453 --> 00:07:50,521 She's over-shaking those drinks. 179 00:07:50,521 --> 00:07:52,890 But the cup looks nice. The cup is very tiki. 180 00:07:52,890 --> 00:07:54,759 Just what we were saying. See, they tried. 181 00:07:54,759 --> 00:07:57,462 Cup is nice, but what they put in it sucks. 182 00:07:57,462 --> 00:07:59,230 Yeah, maybe the food will be better. 183 00:07:59,230 --> 00:08:00,398 Hopefully. 184 00:08:02,800 --> 00:08:04,969 Kat: Is something in there? I see you, like-- 185 00:08:04,969 --> 00:08:07,071 - Little speck. - Let me see. 186 00:08:07,071 --> 00:08:10,541 [clears throat] There's a floater in that glass. 187 00:08:10,541 --> 00:08:12,744 I don't know if it's actually a speck or maybe it's... 188 00:08:12,744 --> 00:08:14,545 - A bug or a piece of malt. Kat: Yeah. 189 00:08:14,545 --> 00:08:15,813 Kat: I'll just get you a new one. It's okay. 190 00:08:15,813 --> 00:08:16,814 I'll leave the water. 191 00:08:19,984 --> 00:08:21,519 Jon: I find it interesting how he's worn 192 00:08:21,519 --> 00:08:24,021 the same gloves this entire time. 193 00:08:24,021 --> 00:08:26,657 So what's the point of wearing gloves if you never change them 194 00:08:26,657 --> 00:08:28,493 after you touch raw and cooked protein? 195 00:08:28,493 --> 00:08:29,527 Yeah. 196 00:08:29,527 --> 00:08:31,562 [oil bubbling] 197 00:08:31,562 --> 00:08:32,897 - Look at that oil. Mike: Oh! 198 00:08:32,897 --> 00:08:35,766 Mike: That oil is completely disintegrating. 199 00:08:35,766 --> 00:08:40,538 I mean, that hasn't been changed in a very long time. 200 00:08:40,538 --> 00:08:43,107 Jon: It's almost not even oil anymore. 201 00:08:43,107 --> 00:08:44,809 I'm worried about them eating this food. 202 00:08:44,809 --> 00:08:47,044 Aren't you? Especially out of that oil. 203 00:08:47,044 --> 00:08:48,713 The cocktails are just lousy, 204 00:08:48,713 --> 00:08:49,914 but that's not gonna get 'em sick. 205 00:08:49,914 --> 00:08:50,000 That food might get 'em sick. 206 00:08:50,000 --> 00:08:51,582 That food might get 'em sick. 207 00:08:51,582 --> 00:08:53,885 I think we should go inside, sit down with them, 208 00:08:53,885 --> 00:08:56,554 make sure the food is edible before they eat it. 209 00:08:58,089 --> 00:09:00,091 She's got the real cool-looking drink over here. 210 00:09:00,091 --> 00:09:03,161 - Yeah, the cup is really nice. Amelia: The cup is really cute. 211 00:09:03,161 --> 00:09:05,029 [dramatic music] 212 00:09:06,831 --> 00:09:08,533 Amelia: What else have we got? - Hi. 213 00:09:08,533 --> 00:09:09,667 - Hi. - Oh, hi. 214 00:09:09,667 --> 00:09:11,035 Can you make some room for us? 215 00:09:11,035 --> 00:09:12,570 - We're gonna join you. - Absolutely. 216 00:09:12,570 --> 00:09:14,172 Say hi to Mike Ferraro. Good friend of mine. 217 00:09:14,172 --> 00:09:16,140 Hi, Mike. Nice to meet you. 218 00:09:16,140 --> 00:09:17,842 Mike's one of my favorite chefs in America. 219 00:09:17,842 --> 00:09:19,010 - Oh, wow. - Oh, really? 220 00:09:19,010 --> 00:09:21,045 I'm gonna tell you why we came in. 221 00:09:21,045 --> 00:09:23,114 We're worried about your health right now. 222 00:09:23,114 --> 00:09:25,716 We were watching the cooking oil and some of the things going on 223 00:09:25,716 --> 00:09:27,919 in the kitchen, and we were a little uncomfortable 224 00:09:27,919 --> 00:09:29,921 with you guys eating this food. 225 00:09:29,921 --> 00:09:32,657 So we wanted to be here when it comes out. 226 00:09:32,657 --> 00:09:33,624 Okay. 227 00:09:35,927 --> 00:09:37,595 - Hi, J. - How are you, Jon? 228 00:09:37,595 --> 00:09:39,697 - Good. Nice to meet you. - Nice to meet you. 229 00:09:39,697 --> 00:09:41,566 They've been waiting for food now for, like, 20 minutes. 230 00:09:41,566 --> 00:09:44,035 Right. I just checked on their food, and it's coming. 231 00:09:44,035 --> 00:09:45,002 When? 232 00:09:46,938 --> 00:09:48,673 I think you should go back there and see what's happened. 233 00:09:48,673 --> 00:09:50,708 - Go take a look. - Okay. 234 00:09:50,708 --> 00:09:52,944 I mean, we ordered wings. We ordered... 235 00:09:52,944 --> 00:09:54,712 Everything is fried, right? Well, like... 236 00:09:54,712 --> 00:09:56,047 It could be prepared really quickly. 237 00:09:56,047 --> 00:09:57,848 [indistinct chatter] 238 00:09:57,848 --> 00:09:59,717 Mike: Hey, guys. - Hey, how's it going? 239 00:09:59,717 --> 00:10:02,253 Where we at with the ticket time for this order there? 240 00:10:02,253 --> 00:10:06,324 We're at 950. Is this typically as long as it takes? 241 00:10:06,324 --> 00:10:09,026 - Sometimes. - So I gotta ask you a question. 242 00:10:09,026 --> 00:10:10,861 Do you own this place or you the busboy? 243 00:10:10,861 --> 00:10:12,697 Jon: Because you look like a busboy. 244 00:10:12,697 --> 00:10:14,599 Why are your customers dressed better than you are? 245 00:10:14,599 --> 00:10:16,767 And if customers dress nicely to come in here, 246 00:10:16,767 --> 00:10:18,769 shouldn't you class the place up? 247 00:10:18,769 --> 00:10:20,605 Jon: Dress at least as good as your customers, 248 00:10:20,605 --> 00:10:22,940 if not better, and then you elevate the room. 249 00:10:22,940 --> 00:10:25,776 You're taking your concept and you're turning it into trash! 250 00:10:25,776 --> 00:10:29,113 Look at the way you're dressed as the owner. 251 00:10:29,113 --> 00:10:31,949 Are those hot? It's okay, you can touch it. 252 00:10:31,949 --> 00:10:35,186 Are those hot? No, they're not hot. 253 00:10:35,186 --> 00:10:39,757 This fryer here was, like, smoking and bubbling over. 254 00:10:39,757 --> 00:10:43,394 Mike: I've been a chef for 22 years. 255 00:10:43,394 --> 00:10:47,732 I've never seen oil froth up like that. 256 00:10:47,732 --> 00:10:49,300 When was the last time you changed the oil? 257 00:10:49,300 --> 00:10:51,302 It's been, like, two weeks, I believe. 258 00:10:53,871 --> 00:10:55,306 - No, you can't even hold it. - Is this the way it should be? 259 00:10:55,306 --> 00:10:57,174 - No. - You can't even hold it. 260 00:10:57,174 --> 00:11:00,211 - That shouldn't be that way. - Okay, so we're two for two. 261 00:11:00,211 --> 00:11:01,912 Jon: If you had 50 girls like this 262 00:11:01,912 --> 00:11:04,015 in your bar tonight, you'd be a rich man. 263 00:11:04,015 --> 00:11:05,683 - Wouldn't you? - Right, I would be. 264 00:11:05,683 --> 00:11:07,885 Jon: So these are your target customer, correct? 265 00:11:07,885 --> 00:11:10,087 - Yes. Yes. - Upscale. Boca Raton. 266 00:11:10,087 --> 00:11:12,056 Fit the neighborhood, right? Withdraw... 267 00:11:12,056 --> 00:11:15,092 So they come here, they get a cocktail that sucks. 268 00:11:15,092 --> 00:11:19,196 You go in the kitchen, they blew the food in front of you. 269 00:11:19,196 --> 00:11:22,300 You walk back there and stand in front of that fryer. 270 00:11:22,300 --> 00:11:24,835 Did you see the color of the grease in that fryer? 271 00:11:24,835 --> 00:11:26,270 - Yes, I did. - It's disgusting! 272 00:11:26,270 --> 00:11:28,839 When was the last time it was changed? 273 00:11:28,839 --> 00:11:30,007 [dramatic music] 274 00:11:30,007 --> 00:11:31,342 There's nothing to say. 275 00:11:31,342 --> 00:11:33,044 There is nothing to say. You blew it, right? 276 00:11:33,044 --> 00:11:35,379 J: You're right. - So this is, by the way... 277 00:11:35,379 --> 00:11:38,115 The worst floor plan I have ever seen 278 00:11:38,115 --> 00:11:40,351 in almost 40 years in this business. 279 00:11:40,351 --> 00:11:43,054 From a seating plan, two girls sit here. 280 00:11:43,054 --> 00:11:45,790 Now they control this entire space. 281 00:11:45,790 --> 00:11:49,860 So two people are now using six people's worth of space. 282 00:11:49,860 --> 00:11:52,063 Here is the restaurant-bar industry. 283 00:11:52,063 --> 00:11:54,899 - It's called sales per foot. J: Right. 284 00:11:54,899 --> 00:11:58,302 You have to generate a certain amount of money per foot. 285 00:11:58,302 --> 00:12:00,805 In order to generate the money per foot, 286 00:12:00,805 --> 00:12:02,973 you have to have a certain amount of people 287 00:12:02,973 --> 00:12:04,442 per foot in the space. 288 00:12:04,442 --> 00:12:06,210 Jon: You don't have people. 289 00:12:06,210 --> 00:12:09,747 You have freaking walls everywhere, 290 00:12:09,747 --> 00:12:12,283 so you can't even get enough people in here 291 00:12:12,283 --> 00:12:14,919 to generate the revenue to make the money 292 00:12:14,919 --> 00:12:17,254 even if you did fill it up. 293 00:12:17,254 --> 00:12:19,190 Then the shitty food comes out 294 00:12:19,190 --> 00:12:21,359 with the shitty drink dropped off 295 00:12:21,359 --> 00:12:23,961 by Mr. Busboy, the owner. 296 00:12:29,426 --> 00:12:31,795 with the shitty drink dropped off 297 00:12:31,795 --> 00:12:34,364 by Mr. Busboy, the owner. 298 00:12:34,364 --> 00:12:37,267 You have no freaking chance of succeeding. 299 00:12:37,267 --> 00:12:38,234 Zero. 300 00:12:40,236 --> 00:12:42,238 How much you lose in a month? 301 00:12:42,238 --> 00:12:45,175 - Let him hear it. - Thirty thousand. 302 00:12:45,175 --> 00:12:46,443 Jon: How much in debt are you over this? 303 00:12:46,443 --> 00:12:47,844 How much you put into it? 304 00:12:47,844 --> 00:12:49,479 Well, over eight-eight fifty. 305 00:12:49,479 --> 00:12:52,048 Eight hundred and fifty thousand dollars 306 00:12:52,048 --> 00:12:53,917 you put into this piece of shit 307 00:12:53,917 --> 00:12:56,319 and then you completely disrespect your own money. 308 00:12:56,319 --> 00:12:58,822 [tense music] 309 00:12:58,822 --> 00:13:00,890 First thing you got to do is clean your freaking kitchen 310 00:13:00,890 --> 00:13:02,826 because it's disgusting back there. 311 00:13:02,826 --> 00:13:04,994 Jon: Go back there, get that place cleaned. 312 00:13:04,994 --> 00:13:06,429 When I come here tomorrow, 313 00:13:06,429 --> 00:13:08,998 if this place is clean, kitchen and bar 314 00:13:08,998 --> 00:13:10,433 - I will help your ass. J: Okay. 315 00:13:10,433 --> 00:13:13,436 If you don't clean it, I don't come. 316 00:13:13,436 --> 00:13:15,171 J: I-- I'll go deal with it now. 317 00:13:15,171 --> 00:13:16,806 Thank you. Thank you, ladies. 318 00:13:16,806 --> 00:13:17,774 Don't eat any of this. 319 00:13:20,477 --> 00:13:23,113 J, I mean clean. 320 00:13:23,113 --> 00:13:25,148 My standards of clean, not yours. 321 00:13:25,148 --> 00:13:26,783 J: We're on it. 322 00:13:26,783 --> 00:13:28,752 Nobody ever come in and scream at me. Period. 323 00:13:28,752 --> 00:13:31,488 And when Jon came in, started screaming I was like, oh shit. 324 00:13:31,488 --> 00:13:34,023 But my mindset is if someone's here to help me, 325 00:13:34,023 --> 00:13:35,492 I have to take the criticism 326 00:13:35,492 --> 00:13:37,026 and listen to what they're saying 327 00:13:37,026 --> 00:13:39,429 because this is my first rodeo. 328 00:13:39,429 --> 00:13:41,331 I have to understand that there's people 329 00:13:41,331 --> 00:13:44,300 that knows more than I do. So you know what? 330 00:13:44,300 --> 00:13:46,436 He was right. The oil needed to be changed. 331 00:13:46,436 --> 00:13:48,071 You got to change out the grease, 332 00:13:48,071 --> 00:13:49,472 and make sure everything is on point. 333 00:13:49,472 --> 00:13:50,940 It's like kept my mouth closed, 334 00:13:50,940 --> 00:13:51,708 took it like a man. 335 00:13:55,779 --> 00:13:58,715 [instrumental music] 336 00:14:06,222 --> 00:14:08,191 [laughter] 337 00:14:08,191 --> 00:14:12,962 Jon walked in and was screaming at J. 338 00:14:12,962 --> 00:14:15,999 Henrique was staring, dumbfounded, 339 00:14:15,999 --> 00:14:17,934 didn't know what was happening. 340 00:14:17,934 --> 00:14:20,437 The way how he was shot, I didn't expect that. 341 00:14:20,437 --> 00:14:22,172 How do you feel about yesterday, J? Like-- 342 00:14:22,172 --> 00:14:23,573 It is what it is, you know? 343 00:14:23,573 --> 00:14:25,308 I mean, maybe I deserved it. Who knows? 344 00:14:25,308 --> 00:14:26,910 J: Shit happens. - Yeah. 345 00:14:26,910 --> 00:14:28,378 Yeah, what can I do about? It's the past. 346 00:14:28,378 --> 00:14:30,013 - Exactly. - I was trying to move forward. 347 00:14:30,013 --> 00:14:31,080 We gotta Learn from our mistakes. 348 00:14:31,080 --> 00:14:32,148 J: Exactly. 349 00:14:32,148 --> 00:14:34,017 Jon pointed out my clothing, 350 00:14:34,017 --> 00:14:35,385 which I didn't think was bad. 351 00:14:35,385 --> 00:14:37,053 But you know what? I changed. 352 00:14:37,053 --> 00:14:38,087 I upscaled, you know? 353 00:14:38,087 --> 00:14:39,989 So, um, got that fixed. 354 00:14:39,989 --> 00:14:41,424 I got the kitchen cleaned up, 355 00:14:41,424 --> 00:14:42,926 straightened up the bar a bit, you know? 356 00:14:42,926 --> 00:14:45,028 So today we're ready to open back up. 357 00:14:45,028 --> 00:14:47,230 Kat: Okay, Jose, what did you think about last night? 358 00:14:47,230 --> 00:14:49,966 Because I saw you standing there, like watching your dad. 359 00:14:49,966 --> 00:14:52,202 I've never seen anybody yell at my dad like that. 360 00:14:52,202 --> 00:14:54,370 So it was just definitely different, I guess. 361 00:14:54,370 --> 00:14:55,505 Jose: I guess he needed it, 362 00:14:55,505 --> 00:14:56,539 so things got 363 00:14:56,539 --> 00:14:58,141 changed a little bit 364 00:14:58,141 --> 00:14:59,476 and hopefully things come out better. 365 00:15:02,979 --> 00:15:06,850 Jon: Last night, I saw a bar that had great intentions, 366 00:15:06,850 --> 00:15:08,218 terrible execution. 367 00:15:08,218 --> 00:15:10,186 I think J has a vision, 368 00:15:10,186 --> 00:15:13,089 but he doesn't have the ability to execute that vision. 369 00:15:15,492 --> 00:15:17,360 Hello. You guys ready to do this? 370 00:15:17,360 --> 00:15:19,128 - We're ready. - Come on over. Let's go. 371 00:15:22,165 --> 00:15:24,467 Today, I want to get his passion going 372 00:15:24,467 --> 00:15:28,538 and direct that passion to make him successful. 373 00:15:28,538 --> 00:15:30,640 - Okay. What's your name? - I'm Samantha. 374 00:15:30,640 --> 00:15:32,308 - And how long you been here? - Two years. 375 00:15:32,308 --> 00:15:33,910 Jon: Two years? Can I call you Sam? 376 00:15:33,910 --> 00:15:35,879 - Yeah, of course. - And what do you do here? 377 00:15:35,879 --> 00:15:38,114 I'm a cocktail waitress and I'm a host as well. 378 00:15:38,114 --> 00:15:40,416 - Okay. What's your name? - I'm Katherine. 379 00:15:40,416 --> 00:15:42,585 - And how long you been here? - Since we're open. Four years. 380 00:15:42,585 --> 00:15:44,087 Jon: Four years. And you go by Kat, right? 381 00:15:44,087 --> 00:15:45,255 - I go by Kat, yes. - Okay. 382 00:15:45,255 --> 00:15:46,523 And what do you do here, Kat? 383 00:15:46,523 --> 00:15:49,259 - I manage and I bartend. Jon: Okay. 384 00:15:49,259 --> 00:15:50,527 So when you say you manage, what do you do? 385 00:15:50,527 --> 00:15:51,661 Do you do the schedule? 386 00:15:51,661 --> 00:15:53,263 I do scheduling. 387 00:15:53,263 --> 00:15:55,198 I help out, like, with whatever is needed. 388 00:15:55,198 --> 00:15:57,367 So we'll take some stress off of J 389 00:15:57,367 --> 00:15:59,335 and because he is doing a lot. 390 00:15:59,335 --> 00:16:01,204 So you guys got to be honest with me. 391 00:16:01,204 --> 00:16:02,672 I know you love him. He's a good guy, right? 392 00:16:02,672 --> 00:16:04,374 Kat: Yeah. Jon: But we got to be honest. 393 00:16:04,374 --> 00:16:06,042 I'm not challenging him as a human being, 394 00:16:06,042 --> 00:16:08,077 I'm challenging him as a business owner. 395 00:16:08,077 --> 00:16:10,313 Why are we failing, Kat? 396 00:16:10,313 --> 00:16:11,948 It's more like a night time spot, 397 00:16:11,948 --> 00:16:13,383 so I don't know if, 398 00:16:13,383 --> 00:16:14,918 you know, when people come by, 399 00:16:14,918 --> 00:16:16,286 they're like, "we don't even know you're open," 400 00:16:16,286 --> 00:16:18,488 because we don't open till 9:00 at night. 401 00:16:18,488 --> 00:16:20,657 Most of the time, there's nothing clear. 402 00:16:20,657 --> 00:16:23,226 Everything looks dark and we always look closed. 403 00:16:23,226 --> 00:16:25,328 My mom lived just couple of blocks from here. 404 00:16:25,328 --> 00:16:27,263 And I get to tell you, I would want to have a happy hour. 405 00:16:27,263 --> 00:16:28,665 - Right. - Especially... 406 00:16:28,665 --> 00:16:31,267 In this is sort of a retail kind of an area here, 407 00:16:31,267 --> 00:16:34,237 but opening at 9:00, we miss a whole audience, don't we? 408 00:16:34,237 --> 00:16:36,973 Kat: Right. Jon: So that makes no sense. 409 00:16:36,973 --> 00:16:38,374 So what is it? 410 00:16:38,374 --> 00:16:40,076 Well, this, I built it more like, 411 00:16:40,076 --> 00:16:41,711 because there's nothing like this in Boca 412 00:16:41,711 --> 00:16:43,580 where you could come here and have small bites 413 00:16:43,580 --> 00:16:46,015 and party at the same time and enjoy yourself. 414 00:16:46,015 --> 00:16:49,152 There's no really real identity because people are confused. 415 00:16:49,152 --> 00:16:50,687 J: They're like, yes, they have food, 416 00:16:50,687 --> 00:16:52,188 but they're also like a club. 417 00:16:52,188 --> 00:16:53,489 But we're not a club, 418 00:16:53,489 --> 00:16:54,657 so I'm trying to create that identity. 419 00:16:54,657 --> 00:16:55,692 Boca is a pretty upscale market. 420 00:16:55,692 --> 00:16:57,327 - Is it? J: Yes, it is. 421 00:16:57,327 --> 00:16:59,062 Jon: And there's a lot of competition around here. 422 00:16:59,062 --> 00:17:01,230 - Isn't there? A whole lot. - A whole lot. 423 00:17:01,230 --> 00:17:02,665 Five more restaurants just opened up 424 00:17:02,665 --> 00:17:04,100 in the past three months. 425 00:17:06,202 --> 00:17:08,571 So it's getting more and more competitive every day. 426 00:17:08,571 --> 00:17:10,473 Okay, so this was an upscale vision again. 427 00:17:10,473 --> 00:17:11,574 Yes. 428 00:17:11,574 --> 00:17:14,577 So explain last night to me, 429 00:17:14,577 --> 00:17:16,646 because I'm walking into a place. 430 00:17:16,646 --> 00:17:19,282 I see glitter chandeliers. 431 00:17:19,282 --> 00:17:22,251 Jon: I mean, this looks like it should be at a Christmas party. 432 00:17:22,251 --> 00:17:23,519 Chicken wings were ice cold. 433 00:17:23,519 --> 00:17:25,000 Pizza bread was soggy. 434 00:17:25,000 --> 00:17:25,288 Pizza bread was soggy. 435 00:17:25,288 --> 00:17:26,422 - What's your name? - My name is Rex. 436 00:17:26,422 --> 00:17:28,191 Rex, how long you've been here? 437 00:17:28,191 --> 00:17:29,525 - About three years. Jon: About three years. 438 00:17:29,525 --> 00:17:30,593 Jon: You work in the kitchen? - Yes. 439 00:17:30,593 --> 00:17:32,095 Who gave you the recipes? 440 00:17:32,095 --> 00:17:33,129 Most of them were already here. 441 00:17:33,129 --> 00:17:34,297 Jon: Okay. 442 00:17:34,297 --> 00:17:35,331 When we first opened, 443 00:17:35,331 --> 00:17:37,033 I had management that was here 444 00:17:37,033 --> 00:17:40,436 that worked at another bar that closed down. 445 00:17:40,436 --> 00:17:43,673 And I brought most of the team here to help me open the place. 446 00:17:43,673 --> 00:17:46,109 And you opened right before COVID, too, didn't you? 447 00:17:46,109 --> 00:17:47,377 Three days. 448 00:17:47,377 --> 00:17:50,513 It ran open in March 14th of 2020 449 00:17:50,513 --> 00:17:52,348 and March 17th the country shut down. 450 00:17:52,348 --> 00:17:53,716 I know you-- you built this place 451 00:17:53,716 --> 00:17:55,451 for about 350,000 when you opened. 452 00:17:55,451 --> 00:17:56,619 J: Yeah, yes. 453 00:17:56,619 --> 00:17:58,121 Jon: How far in are you right now? 454 00:17:58,121 --> 00:18:00,023 - [scoffs] A lot. - How much? 455 00:18:00,023 --> 00:18:02,258 Like about eight fifty. 456 00:18:02,258 --> 00:18:05,061 Jon: $850,000 in this place. 457 00:18:05,061 --> 00:18:06,663 Let me tell you something and you're not going to like this, 458 00:18:06,663 --> 00:18:08,064 but I'm going to say it anyway because I think 459 00:18:08,064 --> 00:18:09,198 you need to hear some things. 460 00:18:09,198 --> 00:18:10,566 You know you made a lot of money 461 00:18:10,566 --> 00:18:12,135 when you were pretty young, didn't you? 462 00:18:12,135 --> 00:18:13,469 - Yes, I did. - You did pretty good in music. 463 00:18:13,469 --> 00:18:16,205 So you say to yourself, I'm the man... in music. 464 00:18:16,205 --> 00:18:18,274 I made my money. I'm the man. 465 00:18:18,274 --> 00:18:20,209 I got this confidence now. 466 00:18:20,209 --> 00:18:21,544 I know what the hell I'm doing. 467 00:18:21,544 --> 00:18:23,212 I'm going to go open this bar. 468 00:18:23,212 --> 00:18:25,281 And then you realize you're not the man. 469 00:18:25,281 --> 00:18:27,483 Jon: Here, you're not the man. - No. No. 470 00:18:27,483 --> 00:18:29,285 And you don't have that knowledge. 471 00:18:29,285 --> 00:18:31,587 Jon: Everything about this is wrong. 472 00:18:31,587 --> 00:18:34,157 I walk in here past this stuff. 473 00:18:34,157 --> 00:18:36,225 I don't understand what the hell this is. 474 00:18:36,225 --> 00:18:38,461 This makes no sense to me at all. 475 00:18:38,461 --> 00:18:40,063 I don't know if I'm at a wedding in Hawaii 476 00:18:40,063 --> 00:18:41,497 or what the hell is going on here. 477 00:18:41,497 --> 00:18:43,700 Now I walk in, I see this tiered seating 478 00:18:43,700 --> 00:18:45,334 and everybody's facing this way, 479 00:18:45,334 --> 00:18:49,072 so I immediately look this way, expecting a stage. 480 00:18:49,072 --> 00:18:51,240 - It makes no sense to me. Samantha: Yeah. 481 00:18:51,240 --> 00:18:54,110 And then I walk in and I have this huge wall... 482 00:18:54,110 --> 00:18:55,411 between me and the bar. 483 00:18:55,411 --> 00:18:57,513 Samantha: The layout is [bleep] terrible. 484 00:18:57,513 --> 00:19:00,249 I hate it. It's terrible to work in. 485 00:19:00,249 --> 00:19:02,151 So I'm glad he pointed it out. 486 00:19:02,151 --> 00:19:05,288 Everything creates discomfort 487 00:19:05,288 --> 00:19:09,525 and disconnection... rather than connection. 488 00:19:09,525 --> 00:19:11,694 So, why didn't you do anything about it? 489 00:19:11,694 --> 00:19:13,196 Like-- 490 00:19:13,196 --> 00:19:14,764 I'm saying all this stuff 491 00:19:14,764 --> 00:19:16,265 and you're standing there shaking your head. 492 00:19:16,265 --> 00:19:17,734 [tense music] 493 00:19:17,734 --> 00:19:20,303 Why haven't you changed or done anything? 494 00:19:20,303 --> 00:19:21,804 Because COVID. 495 00:19:21,804 --> 00:19:23,606 J: COVID didn't allow-- - Oh, stop that excuse. 496 00:19:23,606 --> 00:19:24,574 That was years ago. 497 00:19:31,548 --> 00:19:33,517 The food took forever. It sucked. 498 00:19:33,517 --> 00:19:36,686 Every single thing that you wanted to accomplish 499 00:19:36,686 --> 00:19:38,255 didn't work. 500 00:19:38,255 --> 00:19:40,390 If you're so committed, why don't you fix it? 501 00:19:41,858 --> 00:19:43,360 Jose, does your dad have 502 00:19:43,360 --> 00:19:44,528 a bit of a thick head sometimes? 503 00:19:44,528 --> 00:19:46,263 - Sometimes, yeah. Jon: Yeah. 504 00:19:46,263 --> 00:19:48,198 Jon: Doesn't listen as much as maybe he could? 505 00:19:48,198 --> 00:19:49,699 - Doesn't really, no. Jon: No. 506 00:19:49,699 --> 00:19:51,568 What happens when you tell him he's wrong? 507 00:19:51,568 --> 00:19:53,837 When I feel like he's wrong, there is a discussion 508 00:19:53,837 --> 00:19:56,173 and it's just a lot of "Yeah, yeah, yeah, we'll get to it." 509 00:19:56,173 --> 00:19:58,542 There's so much that could be done. 510 00:19:58,542 --> 00:20:00,110 But yet he picked you as manager. 511 00:20:00,110 --> 00:20:02,446 You think he'd listen? How come you don't? 512 00:20:02,446 --> 00:20:06,116 I look at it as if it seems like it costs extra money 513 00:20:06,116 --> 00:20:07,717 that has to come out of my pocket, 514 00:20:07,717 --> 00:20:09,586 I just put it aside. 515 00:20:09,586 --> 00:20:12,789 It's interesting that you'll spend $850,000 on this... 516 00:20:12,789 --> 00:20:15,125 I'm going to say a piece of shit. But when your staff 517 00:20:15,125 --> 00:20:17,127 comes to you with an enthusiastic idea 518 00:20:17,127 --> 00:20:19,663 that you don't want to spend money on. 519 00:20:19,663 --> 00:20:20,831 So I'm going to ask you this question. 520 00:20:20,831 --> 00:20:21,798 Why are we failing? 521 00:20:26,536 --> 00:20:28,605 We're failing because I think I'm not doing the right things. 522 00:20:33,443 --> 00:20:35,779 I've asked an owner, why they're failing 249 times, 523 00:20:35,779 --> 00:20:37,514 never wants you to look at me and say 524 00:20:37,514 --> 00:20:39,649 I'm failing because of me. You just said that to me. 525 00:20:39,649 --> 00:20:41,251 Yeah, I'm not doing the right things. 526 00:20:41,251 --> 00:20:42,819 - You got a team you believe in? - Yes, I do. 527 00:20:42,819 --> 00:20:45,489 So if I train them and train you, you ready to step up? 528 00:20:45,489 --> 00:20:47,757 - I'm ready to step up. - Okay, let's do this, guys. 529 00:20:47,757 --> 00:20:49,759 J: Everything Jon said, he was right. 530 00:20:49,759 --> 00:20:51,595 Because I didn't get any training 531 00:20:51,595 --> 00:20:53,530 prior to entering this place 532 00:20:53,530 --> 00:20:55,298 and I should be on top of everything 533 00:20:55,298 --> 00:20:56,733 that's going on in my establishment. 534 00:20:56,733 --> 00:20:59,236 Mike Ferraro is a chef from New York, 535 00:20:59,236 --> 00:21:00,470 one of my favorite in the country. 536 00:21:00,470 --> 00:21:02,772 Jon: Carlos Ruiz, 537 00:21:02,772 --> 00:21:05,408 great bartender from the New Jersey, New York area. 538 00:21:05,408 --> 00:21:08,712 Male narrator: For the bar, Jon brings in Carlos Ruiz, 539 00:21:08,712 --> 00:21:10,547 a native of Lima, Peru. 540 00:21:10,547 --> 00:21:13,383 Carlos is a multi award-winning mixologist 541 00:21:13,383 --> 00:21:15,752 and a hospitality industry consultant. 542 00:21:15,752 --> 00:21:17,821 Carlos has spent nearly two decades 543 00:21:17,821 --> 00:21:19,623 in the New York nightlife scene, 544 00:21:19,623 --> 00:21:22,459 where he has worked tirelessly to master his craft 545 00:21:22,459 --> 00:21:25,896 and to rise to the top of the custom cocktail for years. 546 00:21:25,896 --> 00:21:27,864 Okay, so we got to train all day today, 547 00:21:27,864 --> 00:21:29,266 stress test tonight. 548 00:21:29,266 --> 00:21:30,300 - Thank you. - Thank you. 549 00:21:30,300 --> 00:21:31,268 - Thanks. - Thank you. 550 00:21:33,336 --> 00:21:36,273 [up-tempo music] 551 00:21:40,577 --> 00:21:42,512 So Jon mentioned two things specifically. 552 00:21:42,512 --> 00:21:44,915 One was Kat over diluting the cocktail 553 00:21:44,915 --> 00:21:46,416 and then we had Henrique 554 00:21:46,416 --> 00:21:48,451 grabbing Brute with his bare hands. 555 00:21:48,451 --> 00:21:49,653 Carlos: Going to the training, 556 00:21:49,653 --> 00:21:51,454 I want them to learn cleanliness 557 00:21:51,454 --> 00:21:53,823 and proper drink making. 558 00:21:53,823 --> 00:21:56,426 So today, we're going to be making the button up. 559 00:21:56,426 --> 00:21:57,794 If you like whiskey sours, 560 00:21:57,794 --> 00:21:58,828 you're going to love this cocktail. 561 00:21:58,828 --> 00:22:00,497 It's all equal parts, 562 00:22:00,497 --> 00:22:02,332 so it's going to be really easy for you. 563 00:22:02,332 --> 00:22:04,467 So we're going to grab our Cocktail Kingdom shakers 564 00:22:04,467 --> 00:22:07,404 and three dashes of aromatic bitters or blackberries. 565 00:22:07,404 --> 00:22:08,939 We're going to do three of them. 566 00:22:08,939 --> 00:22:11,508 Anytime you're touching fruit, you have the tongs. 567 00:22:11,508 --> 00:22:13,777 I don't want to taste dirty hands in a cocktail. 568 00:22:13,777 --> 00:22:15,979 Now we're going to muddle. [clinking] 569 00:22:15,979 --> 00:22:17,547 Next we're going to do a three counts 570 00:22:17,547 --> 00:22:19,716 of Twisted Alchemy cold pressed lime juice. 571 00:22:19,716 --> 00:22:21,251 One, two, three. 572 00:22:21,251 --> 00:22:23,019 Three counts of Twisted Alchemy Demerara. 573 00:22:23,019 --> 00:22:24,955 One, two, three, four. 574 00:22:24,955 --> 00:22:27,290 Same thing. One, two, three, whiskey. 575 00:22:27,290 --> 00:22:29,326 One, two, three, Caribbean Rum. 576 00:22:29,326 --> 00:22:32,028 One, two, three. Add ice. 577 00:22:32,028 --> 00:22:33,997 Now with the shaking, what you want to do is 578 00:22:33,997 --> 00:22:36,366 aerate the cocktail, not over shake it, 579 00:22:36,366 --> 00:22:38,501 because the dilution comes very quickly. 580 00:22:38,501 --> 00:22:40,737 A trick is, as soon as this gets really cold, 581 00:22:40,737 --> 00:22:42,005 that's when the cocktails ready. 582 00:22:42,005 --> 00:22:43,840 Shake it up. [ice rattles] 583 00:22:43,840 --> 00:22:46,376 Fruit glass, fresh lime juice in here, 584 00:22:46,376 --> 00:22:49,579 and then we have a little nutmeg and now we just strain. 585 00:22:49,579 --> 00:22:51,581 And there you go. 586 00:22:51,581 --> 00:22:53,750 The button up. Give it a taste. 587 00:22:53,750 --> 00:22:55,418 It's supposed to be a bit stronger 588 00:22:55,418 --> 00:22:57,020 but also refreshing at the same time. 589 00:22:57,020 --> 00:22:58,955 Yes, we have the rum, yes, we have the whiskey 590 00:22:58,955 --> 00:23:00,824 and then the bitters, but the blackberries 591 00:23:00,824 --> 00:23:02,726 is what's tying everything together. 592 00:23:02,726 --> 00:23:04,961 And there's a nutmeg. You need a little spice in life 593 00:23:04,961 --> 00:23:06,496 and that's why you have that. 594 00:23:06,496 --> 00:23:08,565 - Beautiful. - Alright, I like it. 595 00:23:08,565 --> 00:23:10,400 So we are going to be training a little bit more, 596 00:23:10,400 --> 00:23:12,736 tonight it is stress test. You got to be on your game. 597 00:23:12,736 --> 00:23:14,537 Carlos: I want to see this cocktails coming out. 598 00:23:14,537 --> 00:23:17,307 Boom, boom, boom. Stay focused and just make sure 599 00:23:17,307 --> 00:23:18,608 the cocktails tastes good and look good. 600 00:23:20,510 --> 00:23:22,078 - Hey, guys. J: Hey, chef. 601 00:23:22,078 --> 00:23:23,947 Mike: How you guys doing today? - We're good. 602 00:23:23,947 --> 00:23:26,316 So last night, the kitchen was filthy 603 00:23:26,316 --> 00:23:27,717 Mike: and we saw some of the dirtiest 604 00:23:27,717 --> 00:23:29,686 fry oil we've ever seen. 605 00:23:29,686 --> 00:23:31,588 Heading into kitchen training today, 606 00:23:31,588 --> 00:23:33,690 we need to focus on cleanliness 607 00:23:33,690 --> 00:23:36,026 and producing some better quality food. 608 00:23:36,026 --> 00:23:37,694 Thanks for putting in the effort 609 00:23:37,694 --> 00:23:39,763 and clean the kitchen. The fryer got cleaned out. 610 00:23:39,763 --> 00:23:42,465 We have some fresh fryer oil in there. We're a lot closer. 611 00:23:42,465 --> 00:23:44,567 I wouldn't say we're there, but we're a lot closer. 612 00:23:44,567 --> 00:23:46,803 So the first dish I'm going to introduce is 613 00:23:46,803 --> 00:23:49,372 crispy chicken tikka marsala. 614 00:23:49,372 --> 00:23:51,541 So it's a finger food, it's fresh. 615 00:23:51,541 --> 00:23:53,510 It's something that you guys make here. 616 00:23:53,510 --> 00:23:54,644 It's something that we're going to be able to 617 00:23:54,644 --> 00:23:55,879 lower the food cost on 618 00:23:55,879 --> 00:23:58,048 and very few steps. 619 00:23:58,048 --> 00:24:00,050 So half a large chicken breast 620 00:24:00,050 --> 00:24:03,520 pounded thinly, standard breading procedure. Okay? 621 00:24:03,520 --> 00:24:05,355 Mike: These are all done before service 622 00:24:05,355 --> 00:24:06,589 and they're not frozen, 623 00:24:06,589 --> 00:24:08,024 so they're going to cook really quickly. 624 00:24:08,024 --> 00:24:09,693 Okay, last night we had a problem 625 00:24:09,693 --> 00:24:11,795 with keeping some of the food hot, right? 626 00:24:11,795 --> 00:24:14,564 That breading and that thin cutlets going to stay hot. 627 00:24:14,564 --> 00:24:17,834 Here what I made is a tikka masala sauce, 628 00:24:17,834 --> 00:24:19,536 a super easy recipe, 629 00:24:19,536 --> 00:24:21,738 and it's something that can be done ahead of time. 630 00:24:21,738 --> 00:24:23,406 So for service, 631 00:24:23,406 --> 00:24:25,075 you're able to get those orders out really quickly. 632 00:24:25,075 --> 00:24:26,910 - Alright. Mike: A little bit of salt. 633 00:24:26,910 --> 00:24:27,000 Mike: And we're going to cut this into strips. 634 00:24:27,000 --> 00:24:28,912 Mike: And we're going to cut this into strips. 635 00:24:28,912 --> 00:24:31,381 Finish with some fresh cilantro. 636 00:24:31,381 --> 00:24:34,551 This is the crispy spiced chicken breast. 637 00:24:34,551 --> 00:24:37,654 Mike: Give it a taste? Rex: So good. 638 00:24:37,654 --> 00:24:39,689 Rex: Really delicious. - Very juicy. 639 00:24:39,689 --> 00:24:41,157 Definitely something that can be made quick 640 00:24:41,157 --> 00:24:43,793 and go out and be presentable on the table. 641 00:24:43,793 --> 00:24:45,595 Awesome. You think you can pull this off tonight? 642 00:24:45,595 --> 00:24:46,896 - Yes, I can. - Alright, guys. 643 00:24:46,896 --> 00:24:48,631 So we got a lot more work to do 644 00:24:48,631 --> 00:24:50,600 before stress test tonight. 645 00:24:50,600 --> 00:24:52,669 - Best of luck, gentlemen. - Thank you. 646 00:24:52,669 --> 00:24:55,038 Rex: It was definitely inspirational working with chef. 647 00:24:55,038 --> 00:24:57,874 The chicken was delicious and flaky and really easy to do. 648 00:24:57,874 --> 00:24:59,809 So I think I'm going to perform really great 649 00:24:59,809 --> 00:25:00,777 with the stress test. 650 00:25:03,880 --> 00:25:06,816 [upbeat music] 651 00:25:12,789 --> 00:25:14,190 So tonight, I want you to think of yourself 652 00:25:14,190 --> 00:25:15,425 as a music producer. 653 00:25:15,425 --> 00:25:16,459 Right. 654 00:25:16,459 --> 00:25:17,494 You got to keep all these 655 00:25:17,494 --> 00:25:18,528 instruments on time. 656 00:25:18,528 --> 00:25:19,863 - Watch your bar. - Right. 657 00:25:19,863 --> 00:25:21,097 Watch your ticket times in the kitchen. 658 00:25:21,097 --> 00:25:22,699 - Be a leader. - Right. 659 00:25:22,699 --> 00:25:24,501 Your energy becomes their energy. 660 00:25:24,501 --> 00:25:25,735 - I'm with you. - Okay. 661 00:25:25,735 --> 00:25:26,803 You're going to keep them all on time. 662 00:25:26,803 --> 00:25:28,004 - Time and line. - Okay. 663 00:25:28,004 --> 00:25:29,572 - Open them up. - Thank you. 664 00:25:29,572 --> 00:25:30,774 Here we go. [claps] 665 00:25:33,543 --> 00:25:34,677 Come in in everybody. 666 00:25:34,677 --> 00:25:35,979 [upbeat music] 667 00:25:35,979 --> 00:25:37,781 [indistinct] 668 00:25:37,781 --> 00:25:39,916 Kat: Hi, guys. Welcome to One11. 669 00:25:39,916 --> 00:25:42,051 J: Sit wherever. - Welcome. What could I get you? 670 00:25:42,051 --> 00:25:43,453 Woman 1: Tequila City within a... 671 00:25:43,453 --> 00:25:45,955 Two crispy chickens and an egg roll. 672 00:25:45,955 --> 00:25:46,990 Okay. 673 00:25:46,990 --> 00:25:48,725 I've got one crispy chicken 674 00:25:48,725 --> 00:25:50,026 and five egg rolls. 675 00:25:50,026 --> 00:25:51,828 Alright. Super fast, pick up on that. 676 00:25:51,828 --> 00:25:52,595 In and out. 677 00:25:54,664 --> 00:25:56,599 Jon: Next 15 minutes are everything. 678 00:25:56,599 --> 00:25:58,001 Either they get ahead of it or they don't. 679 00:25:58,001 --> 00:26:00,236 [ice rattles] 680 00:26:00,236 --> 00:26:01,938 Shake the cocktail a little longer. 681 00:26:01,938 --> 00:26:03,072 This was a little too quick. 682 00:26:03,072 --> 00:26:04,808 [ice rattles] 683 00:26:04,808 --> 00:26:06,543 That's your two... guys. 684 00:26:06,543 --> 00:26:08,077 [indistinct] 685 00:26:08,077 --> 00:26:09,679 [tense music] 686 00:26:09,679 --> 00:26:11,147 - How we doing? Mike: Coming along good. 687 00:26:11,147 --> 00:26:12,916 Jon: We got that clean oil. Jose: Yeah. 688 00:26:12,916 --> 00:26:14,617 How's that ticket time? 689 00:26:14,617 --> 00:26:16,219 Mike: Right now, ten minutes. 690 00:26:16,219 --> 00:26:18,021 If we can stay under 12 minutes, 691 00:26:18,021 --> 00:26:20,890 Jon: I'm a happy guy. Jose: Okay, sir. 692 00:26:20,890 --> 00:26:22,725 J: Alright, guys, have you guys ordered your drinks yet? 693 00:26:22,725 --> 00:26:24,727 - No, we haven't. - Alright. 694 00:26:24,727 --> 00:26:26,663 Let me grab a handheld. One second. 695 00:26:26,663 --> 00:26:29,199 J, just went to get a handheld POS. 696 00:26:29,199 --> 00:26:30,800 Jon: He's going to start taking orders 697 00:26:30,800 --> 00:26:32,602 because he saw tables are falling behind. 698 00:26:32,602 --> 00:26:35,538 Jon: But ringing in orders is just the start. 699 00:26:35,538 --> 00:26:39,642 He needs to get the kitchen and bar staff to pick up the pace. 700 00:26:39,642 --> 00:26:40,810 What would you ladies like? 701 00:26:40,810 --> 00:26:43,279 Woman 2: A bottom up, please. 702 00:26:43,279 --> 00:26:44,948 Rex: I've got the egg rolls ready with the ticket. 703 00:26:44,948 --> 00:26:46,916 And then I've got the calamari salad here ready. 704 00:26:46,916 --> 00:26:49,118 The first order was chicken and then the egg rolls. 705 00:26:49,118 --> 00:26:50,854 Those are two separate tickets. 706 00:26:50,854 --> 00:26:52,689 You got to go off of what's in the ticket. 707 00:26:52,689 --> 00:26:54,057 - Okay. - Let's go, guys. 708 00:26:54,057 --> 00:26:55,859 We should be having more drinks out here. 709 00:26:55,859 --> 00:26:57,694 Jon: Let's go, Henrique. Let's do it. 710 00:26:58,995 --> 00:27:00,530 Carlos: There's no simple syrup. 711 00:27:00,530 --> 00:27:01,564 I think you gotta dump the pot here. 712 00:27:03,600 --> 00:27:05,235 So we're open, what now, about 15 minutes-- 713 00:27:05,235 --> 00:27:07,036 Fifteen minutes and only a few people have drinks already. 714 00:27:07,036 --> 00:27:08,271 So we are failing already, right? 715 00:27:08,271 --> 00:27:10,874 - Yes, we are. - Come on, Henrique. 716 00:27:10,874 --> 00:27:13,009 That's over, you have a lot of booze in there. 717 00:27:13,009 --> 00:27:14,577 Do it again. 718 00:27:14,577 --> 00:27:17,714 Oh, my God, this is so much stress. 719 00:27:17,714 --> 00:27:21,117 Let's go, guys, you're about 15 minutes on this ticket here. 720 00:27:21,117 --> 00:27:23,319 Jose: 15 minutes? Oh, my God. 721 00:27:23,319 --> 00:27:25,822 Just made three drinks over there without simple syrup. 722 00:27:25,822 --> 00:27:27,156 Jon: So he's dumped how many down to drain? 723 00:27:27,156 --> 00:27:29,592 - Six. Yeah. - Six cocktails down the drain? 724 00:27:29,592 --> 00:27:31,728 Jon: We don't have one drink out in any of the table stalls. 725 00:27:31,728 --> 00:27:33,830 Not one. So if they don't think out soon we're in big trouble. 726 00:27:33,830 --> 00:27:35,665 Carlos: Oh, yeah. 727 00:27:35,665 --> 00:27:38,334 Right now things are falling apart all over this place, 728 00:27:38,334 --> 00:27:40,203 and J's oblivious to it. 729 00:27:40,203 --> 00:27:42,338 Jon: Not 'cause he doesn't care, 730 00:27:42,338 --> 00:27:44,741 because he's a waiter right now. 731 00:27:44,741 --> 00:27:46,009 Calamari and egg rolls are here? 732 00:27:46,009 --> 00:27:49,712 - Yeah. - Here is your calamari salad. 733 00:27:49,712 --> 00:27:51,047 - No? - No. 734 00:27:51,047 --> 00:27:53,016 Did you guys order the calamari salad? 735 00:27:54,851 --> 00:27:56,786 You guys didn't order a calamari salad? 736 00:27:56,786 --> 00:27:58,221 - Nope. Samantha: The ticket is wrong. 737 00:27:58,221 --> 00:28:00,623 It said ten, but it's obviously not ten, 738 00:28:00,623 --> 00:28:01,925 so has to be for something at the bar-- 739 00:28:01,925 --> 00:28:03,993 Well, somebody ordered it, so... 740 00:28:03,993 --> 00:28:07,096 We're completely unraveling here, aren't we, folks? 741 00:28:07,096 --> 00:28:09,599 Twenty minutes of waiting, and who doesn't have a drink? 742 00:28:11,868 --> 00:28:13,703 Who ordered food and doesn't have it? 743 00:28:15,338 --> 00:28:16,940 Jon: Nice job, J. 744 00:28:16,940 --> 00:28:19,008 You kept this coordinated well. 745 00:28:19,008 --> 00:28:21,811 We haven't gotten one table right. 746 00:28:21,811 --> 00:28:22,779 Not one. 747 00:28:32,047 --> 00:28:33,882 Who ordered food and doesn't have it? 748 00:28:35,584 --> 00:28:38,119 We haven't gotten one table right. 749 00:28:38,119 --> 00:28:39,154 Not one! 750 00:28:40,322 --> 00:28:42,123 What do you need? 751 00:28:42,123 --> 00:28:44,659 Man 2: The city within a park and the bottoms up. 752 00:28:44,659 --> 00:28:45,994 Mike: We got another order up here. 753 00:28:45,994 --> 00:28:47,996 Where are these going? Table 11. 754 00:28:47,996 --> 00:28:49,364 That's waiting for this egg rolls right here. 755 00:28:49,364 --> 00:28:50,966 And that's this ticket. 756 00:28:50,966 --> 00:28:52,067 They're picking and choosing 757 00:28:52,067 --> 00:28:54,235 the orders on the handheld 758 00:28:54,235 --> 00:28:56,037 and not what's on the ticket. 759 00:28:56,037 --> 00:28:58,073 So we're sending the wrong food to the wrong table? 760 00:28:58,073 --> 00:28:59,341 Mike: Correct. 761 00:28:59,341 --> 00:29:01,176 J tried, but the fact is 762 00:29:01,176 --> 00:29:03,044 he doesn't have the systems in place 763 00:29:03,044 --> 00:29:04,779 where he can be an owner tonight. 764 00:29:04,779 --> 00:29:06,281 Jon: The bar has been a complete failure. 765 00:29:06,281 --> 00:29:07,949 The wrong food went to the wrong tables 766 00:29:07,949 --> 00:29:09,818 because the systems didn't work in the kitchen. 767 00:29:09,818 --> 00:29:14,055 And J, as an owner, has been completely ineffective. 768 00:29:14,055 --> 00:29:15,724 J, I've seen what I need to see. 769 00:29:15,724 --> 00:29:17,058 We need to close this down. 770 00:29:17,058 --> 00:29:18,994 Apologize, own this. 771 00:29:18,994 --> 00:29:22,063 Alright, guys, I apologize for the inconvenience of your time. 772 00:29:22,063 --> 00:29:23,398 J: You know, we're going to close it down 773 00:29:23,398 --> 00:29:25,066 and invite you guys back in two days, 774 00:29:25,066 --> 00:29:26,401 for our grand open. 775 00:29:26,401 --> 00:29:27,802 Thank you guys all for coming. 776 00:29:29,037 --> 00:29:30,905 [applause] 777 00:29:30,905 --> 00:29:34,042 With Jon, either you fail or you succeed 778 00:29:34,042 --> 00:29:36,211 and tonight we failed. 779 00:29:36,211 --> 00:29:38,046 Jon: Alright, guys, we got a lot of work to do. 780 00:29:38,046 --> 00:29:41,016 Every one of these yellow dots represents a competitor. 781 00:29:41,016 --> 00:29:44,085 This is as competitive a market as we've ever been in. 782 00:29:44,085 --> 00:29:46,655 I don't think he was so far off in his concept 783 00:29:46,655 --> 00:29:48,790 of almost a supper club-ish 784 00:29:48,790 --> 00:29:50,925 type of an environment with small plate food. 785 00:29:50,925 --> 00:29:53,128 So if we stayed with that direction and said, 786 00:29:53,128 --> 00:29:56,731 okay, we're going to do almost a New York City style 787 00:29:56,731 --> 00:29:58,667 clubby bistro-ey kind of a concept, 788 00:29:58,667 --> 00:30:00,268 where do you land for cocktails? 789 00:30:00,268 --> 00:30:03,905 This area of more affluent, so high end ingredients, fresh, 790 00:30:03,905 --> 00:30:06,174 just easy cocktails that tastes delicious. 791 00:30:06,174 --> 00:30:07,809 What do you see for food, chef? 792 00:30:07,809 --> 00:30:10,111 You know, Jon, we're right by the beach. 793 00:30:10,111 --> 00:30:12,347 We need some seafood, fresh seafood. 794 00:30:12,347 --> 00:30:15,116 Alright, guys. So we got a whole menu to develop. 795 00:30:15,116 --> 00:30:17,852 We got a whole signature cocktail program to develop. 796 00:30:17,852 --> 00:30:20,021 - I'll buy the coffee. Okay? - Sounds good. 797 00:30:20,021 --> 00:30:20,989 - Let's go do it. - Sounds good. 798 00:30:31,032 --> 00:30:32,233 [Carlos speaking in foreign language] 799 00:30:32,233 --> 00:30:33,301 - How's everybody doing? - Hola! 800 00:30:33,301 --> 00:30:34,903 Yeah? Alright. 801 00:30:34,903 --> 00:30:36,871 Well, yesterday, you know, it was stressful. 802 00:30:36,871 --> 00:30:38,707 Carlos: So one of the key things is 803 00:30:38,707 --> 00:30:40,709 trying to get multiple orders at once, 804 00:30:40,709 --> 00:30:42,877 because if you only take one cocktail order 805 00:30:42,877 --> 00:30:44,713 and then you start making that cocktail, 806 00:30:44,713 --> 00:30:46,715 people are still waiting. 807 00:30:46,715 --> 00:30:48,850 Alright, so let's make some cocktails now. 808 00:30:48,850 --> 00:30:50,251 You have affluent people around here, 809 00:30:50,251 --> 00:30:52,020 so you need affluent cocktails. 810 00:30:52,020 --> 00:30:54,255 Things that look pretty, things that taste delicious. 811 00:30:54,255 --> 00:30:56,825 Alright, so we're going to be making the Florida Air. 812 00:30:56,825 --> 00:30:58,293 First ingredient is going to be 813 00:30:58,293 --> 00:31:00,395 our Agave 3/4 of an ounce. 814 00:31:00,395 --> 00:31:04,099 Twisted alchemy cold fresh lime juice, 3/4 of an ounce. 815 00:31:04,099 --> 00:31:06,234 Twisted alchemy, pineapple juice, 816 00:31:06,234 --> 00:31:08,303 fresh cucumber juice, 817 00:31:08,303 --> 00:31:10,805 rum flavored with lemon. 818 00:31:10,805 --> 00:31:11,806 Let's add some ice. [ice rattling] 819 00:31:16,311 --> 00:31:19,280 Cocktail kingdom Hawthorn strainer 820 00:31:19,280 --> 00:31:21,883 and for garnish, a cucumber. 821 00:31:21,883 --> 00:31:23,151 And there you have it. 822 00:31:23,151 --> 00:31:24,385 The Florida Air. 823 00:31:24,385 --> 00:31:25,353 Salud. 824 00:31:28,890 --> 00:31:31,426 I'm pretty excited to do those new recipes. 825 00:31:31,426 --> 00:31:34,095 It makes me realize cucumber was made for rum too, 826 00:31:34,095 --> 00:31:36,297 not only for the gin. So I love that. 827 00:31:36,297 --> 00:31:37,866 Alright, guys, so we're almost there. 828 00:31:37,866 --> 00:31:39,868 We have a little bit more training to do. 829 00:31:39,868 --> 00:31:41,136 [clapping] Alright, let's go. Come on. 830 00:31:42,337 --> 00:31:44,873 [upbeat music] 831 00:31:46,841 --> 00:31:49,277 Last night concerns me. J is a winner. 832 00:31:49,277 --> 00:31:50,845 He's made good money in his life. 833 00:31:50,845 --> 00:31:53,515 He's a successful record and music promoter. 834 00:31:53,515 --> 00:31:55,517 But in that bar, he's failing. 835 00:31:55,517 --> 00:31:57,085 And that's on him. 836 00:31:57,085 --> 00:31:59,120 - Hey, guys. - Hey, how are you? 837 00:31:59,120 --> 00:32:01,356 He needs to learn that. So we need to talk. 838 00:32:01,356 --> 00:32:02,423 Got beat up a little last night, huh? 839 00:32:02,423 --> 00:32:03,958 Oh, yes, I did. 840 00:32:03,958 --> 00:32:06,327 The definition of management to me 841 00:32:06,327 --> 00:32:09,264 is the achieving of objectives through others. 842 00:32:09,264 --> 00:32:11,065 So if you want the drink perfect, 843 00:32:11,065 --> 00:32:12,333 you have to achieve it through them. 844 00:32:12,333 --> 00:32:13,902 You can't make every drink yourself. 845 00:32:13,902 --> 00:32:15,303 You can't make all the food yourself. 846 00:32:15,303 --> 00:32:18,139 So you have to achieve this through them. 847 00:32:18,139 --> 00:32:19,908 Yes. 848 00:32:19,908 --> 00:32:21,442 Has this week been what you thought it would be? 849 00:32:21,442 --> 00:32:23,845 Oh, no, no, no, not at all. 850 00:32:23,845 --> 00:32:25,346 Jon: In what way? 851 00:32:25,346 --> 00:32:26,414 I just thought you was going to come in 852 00:32:26,414 --> 00:32:28,183 and not do all the screaming. 853 00:32:28,183 --> 00:32:29,317 But I needed it. 854 00:32:29,317 --> 00:32:31,352 I needed to get that fire lit 855 00:32:31,352 --> 00:32:33,955 so I can get moving. It's your passion. 856 00:32:33,955 --> 00:32:35,590 And the same thing with me, with my passion. 857 00:32:35,590 --> 00:32:38,092 When I see an artist or someone that I'm working with 858 00:32:38,092 --> 00:32:40,261 aren't doing what they need to do and I'm going to scream, 859 00:32:40,261 --> 00:32:42,497 I'm going to shout. Because you know what? 860 00:32:42,497 --> 00:32:44,032 Either you're with me or you're not, 861 00:32:44,032 --> 00:32:45,266 there's the door. 862 00:32:45,266 --> 00:32:47,202 - Bingo. That's the deal. J: Yes. 863 00:32:47,202 --> 00:32:48,837 That's how you protect your money. 864 00:32:48,837 --> 00:32:51,406 - That's how you make a legacy. - Right. 865 00:32:51,406 --> 00:32:53,341 And you want to hand that legacy over there. 866 00:32:53,341 --> 00:32:55,009 J: Yeah, I want to hand it to him. Well, like I told him, 867 00:32:55,009 --> 00:32:57,879 you know, this is something that he has to want. 868 00:32:57,879 --> 00:33:00,481 You know, I mean, I still got my work ethic on to him, 869 00:33:00,481 --> 00:33:02,517 but whatever he choose to do with it, 870 00:33:02,517 --> 00:33:04,152 is what he choose to do with it. 871 00:33:04,152 --> 00:33:06,287 - Cool dude, isn't he? - Very cool dude. Yes. 872 00:33:06,287 --> 00:33:07,488 So what do you want to do? 873 00:33:07,488 --> 00:33:09,023 You want to run this bar one day? 874 00:33:09,023 --> 00:33:11,092 Maybe one day if the business is doing better 875 00:33:11,092 --> 00:33:13,194 and with the proper business training as well. 876 00:33:13,194 --> 00:33:15,029 I can't go into it with no business training. 877 00:33:15,029 --> 00:33:16,631 - He's a good kid, isn't he? J: He is. 878 00:33:16,631 --> 00:33:18,433 A good father, good kid. 879 00:33:18,433 --> 00:33:21,035 And when the bar's making money, you can take some time off. 880 00:33:21,035 --> 00:33:23,004 You guys can get some good time together. 881 00:33:23,004 --> 00:33:24,572 We'll have Sunday fun days. 882 00:33:24,572 --> 00:33:26,000 Jose: Yeah, like we used to. - Exactly. 883 00:33:26,000 --> 00:33:26,875 Jose: Yeah, like we used to. - Exactly. 884 00:33:26,875 --> 00:33:29,510 J: That's something that I miss, you know, doing. 885 00:33:29,510 --> 00:33:30,945 So I got to go back to work. 886 00:33:30,945 --> 00:33:32,013 - I got a bar... - Thank you very much. 887 00:33:32,013 --> 00:33:33,314 - Rip to shreds. - Alright. 888 00:33:33,314 --> 00:33:34,983 So get some sleep tonight, 889 00:33:34,983 --> 00:33:37,318 get some time together. I'll see you guys tomorrow. 890 00:33:37,318 --> 00:33:39,387 It's been a big learning experience for me. 891 00:33:39,387 --> 00:33:40,488 J: We're going to train the rest of the day 892 00:33:40,488 --> 00:33:41,656 and I'm going to make sure 893 00:33:41,656 --> 00:33:43,124 that I make Jon very proud. 894 00:33:45,426 --> 00:33:48,363 [upbeat music] 895 00:33:54,202 --> 00:33:55,904 You know, this is a tough one 896 00:33:55,904 --> 00:33:58,406 because Boca is a pretty discerning market. 897 00:33:58,406 --> 00:34:00,174 Jon: So we're doing an upscale food program, 898 00:34:00,174 --> 00:34:01,509 upscale cocktail program, 899 00:34:01,509 --> 00:34:04,412 so we need that upscale environment to match it. 900 00:34:04,412 --> 00:34:07,348 So we got to get just the right concept. 901 00:34:07,348 --> 00:34:10,151 And so much of that is going to be color. 902 00:34:10,151 --> 00:34:12,453 We want rich colors, but not loud, 903 00:34:12,453 --> 00:34:14,422 but we still want to be Floridian. 904 00:34:14,422 --> 00:34:17,425 How do we find those right colors to really nail this? 905 00:34:17,425 --> 00:34:20,194 Well, this week I was so excited to be able to use Benjamin Moore 906 00:34:20,194 --> 00:34:22,030 because their palette is so much richer. 907 00:34:22,030 --> 00:34:23,197 I've had actually a hard time thinking the colors 908 00:34:23,197 --> 00:34:24,666 because there's so many good ones. 909 00:34:24,666 --> 00:34:26,134 Jon: It's the centerpiece of what we're doing here is 910 00:34:26,134 --> 00:34:27,368 going to be the paint. 911 00:34:27,368 --> 00:34:28,569 And then this floor plan. 912 00:34:28,569 --> 00:34:30,338 Oh, my God. So the question-- 913 00:34:30,338 --> 00:34:31,372 I've never seen anything like this. 914 00:34:31,372 --> 00:34:32,607 We've got to blow this out 915 00:34:32,607 --> 00:34:34,075 and there's no floor underneath it 916 00:34:34,075 --> 00:34:35,143 when we blow it out, 917 00:34:35,143 --> 00:34:36,177 so we've got a real problem. 918 00:34:36,177 --> 00:34:37,545 Can we blow it out? 919 00:34:37,545 --> 00:34:39,314 Can we get the floor to replace it? 920 00:34:39,314 --> 00:34:41,249 And not look like we've puzzled piece things together, 921 00:34:41,249 --> 00:34:42,650 - Right? - Can we do it? 922 00:34:42,650 --> 00:34:44,652 That is, we won't know until we get into it. 923 00:34:44,652 --> 00:34:46,354 Laura: And that's what my guys are really worried about. 924 00:34:46,354 --> 00:34:47,956 - So it could go either way? - Either way. 925 00:34:47,956 --> 00:34:49,223 Okay, guys, let's go to it. 926 00:34:49,223 --> 00:34:51,559 [whirring] 927 00:34:56,030 --> 00:34:57,298 [tapping] 928 00:34:59,634 --> 00:35:02,570 [up-tempo music] 929 00:35:05,640 --> 00:35:07,642 [scattered applause] 930 00:35:07,642 --> 00:35:09,677 Jon: Hello, everybody. - Hello. 931 00:35:09,677 --> 00:35:12,747 To think about this, J... opens up a bar... 932 00:35:12,747 --> 00:35:14,449 - Your dream, right, buddy? - Yes. Yes. 933 00:35:14,449 --> 00:35:17,652 Jon: Losing money month after month after month. 934 00:35:17,652 --> 00:35:19,687 So I came here. We had a rough first night, didn't we? 935 00:35:19,687 --> 00:35:21,556 Yes, we did. I thought you was out of your mind. 936 00:35:21,556 --> 00:35:24,459 But then I started thinking, and you was right. 937 00:35:24,459 --> 00:35:26,094 A hundred percent. 938 00:35:26,094 --> 00:35:28,429 - So I had to take your vision. - Okay. 939 00:35:28,429 --> 00:35:30,064 Tweak a vocal here and there, 940 00:35:30,064 --> 00:35:32,300 change the instrumentation slightly. 941 00:35:32,300 --> 00:35:34,068 But the feel of the song... 942 00:35:34,068 --> 00:35:35,636 - Okay. Jon: Is the same. 943 00:35:35,636 --> 00:35:37,438 Jon: You guys nervous? - Oh, very. 944 00:35:37,438 --> 00:35:38,639 - You ready? - Yeah. 945 00:35:38,639 --> 00:35:41,442 One, two, three! 946 00:35:42,543 --> 00:35:43,678 Wow! 947 00:35:43,678 --> 00:35:46,214 [cheering] 948 00:35:54,214 --> 00:35:55,182 Wow! 949 00:36:01,155 --> 00:36:02,556 Boca Luna. 950 00:36:02,556 --> 00:36:04,158 Jon: I wanted to be a little sexy, 951 00:36:04,158 --> 00:36:06,226 just like the bar needs to be a little sexy. 952 00:36:06,226 --> 00:36:08,262 - You guys ready to see it? J: Yes, we are. 953 00:36:08,262 --> 00:36:09,630 Alright, go ahead. 954 00:36:09,630 --> 00:36:11,131 Ooh! 955 00:36:11,131 --> 00:36:14,134 [cheering] 956 00:36:14,134 --> 00:36:15,435 Wow! 957 00:36:15,435 --> 00:36:19,373 - Oh, my! - Wow! 958 00:36:19,373 --> 00:36:22,242 Kat: Oh, my God. Jose: This is beautiful. 959 00:36:22,242 --> 00:36:23,510 Oh, I love this. 960 00:36:23,510 --> 00:36:26,079 J: Nice touch. Wow. 961 00:36:26,079 --> 00:36:27,447 Now you can walk through in there. 962 00:36:27,447 --> 00:36:29,550 You can just take a stroll. 963 00:36:29,550 --> 00:36:31,318 Kat: I love the color. J: I like that. 964 00:36:31,318 --> 00:36:32,619 And you wanted to keep going late. 965 00:36:32,619 --> 00:36:34,121 J: Well, I have to go to the DJ booth. 966 00:36:34,121 --> 00:36:35,522 Jose: They got the logos on the TV. 967 00:36:35,522 --> 00:36:36,757 Nice. 968 00:36:36,757 --> 00:36:38,058 That's an Orange Door 969 00:36:38,058 --> 00:36:39,459 entertainment system. 970 00:36:39,459 --> 00:36:42,763 J: Okay. Wow. - Has about 57,000 songs. 971 00:36:42,763 --> 00:36:46,266 You can program it in beats per minute, curves, by key, 972 00:36:46,266 --> 00:36:48,168 by artists, by music type. 973 00:36:48,168 --> 00:36:50,304 - Nice. - Come on, sit at the bar, guys. 974 00:36:50,304 --> 00:36:52,139 I want to show you everything we did. 975 00:36:52,139 --> 00:36:56,243 I'm speechless. And it's really over exceeded my expectations. 976 00:36:56,243 --> 00:36:59,746 First, I got you a SkyTab POS by Shift Four, 977 00:36:59,746 --> 00:37:02,649 two brand new systems and handheld. 978 00:37:02,649 --> 00:37:04,451 It's a speed system. 979 00:37:04,451 --> 00:37:06,420 Jon: Then I got Cocktail Kingdom to give you guys 980 00:37:06,420 --> 00:37:10,057 all the bar tools, all the supplies. Classy? 981 00:37:10,057 --> 00:37:12,659 Everything is designed to enhance our experience. 982 00:37:12,659 --> 00:37:15,796 I got Dark Horse Miami to do all the interior wraps, 983 00:37:15,796 --> 00:37:18,832 the vinyl wraps, the logos. In addition to that, 984 00:37:18,832 --> 00:37:21,535 I got Benjamin Moore, the paint company. 985 00:37:21,535 --> 00:37:23,370 You got to pick just the right color. 986 00:37:23,370 --> 00:37:26,640 So we land on Benjamin Moore because the color was perfect. 987 00:37:26,640 --> 00:37:28,342 So I called my friends there, 988 00:37:28,342 --> 00:37:30,377 they gave me the name of a local store, 989 00:37:30,377 --> 00:37:32,613 they mixed all night long 990 00:37:32,613 --> 00:37:35,182 to get this special color for you guys. 991 00:37:35,182 --> 00:37:36,817 I got Commercial Kitchen Stop 992 00:37:36,817 --> 00:37:38,752 to set you guys up in the kitchen 993 00:37:38,752 --> 00:37:40,721 with the griddle, a new work table, 994 00:37:40,721 --> 00:37:43,223 an equipment like this we can do this better 995 00:37:43,223 --> 00:37:44,858 and not fall behind. 996 00:37:44,858 --> 00:37:47,294 So, did I give you everything you needed to be successful? 997 00:37:47,294 --> 00:37:49,429 - Yes, you did. Jon: Is this what you hoped for? 998 00:37:49,429 --> 00:37:50,731 I love it. 999 00:37:50,731 --> 00:37:52,366 It exceeded my expectations. 1000 00:37:52,366 --> 00:37:53,767 You realize now, right, 1001 00:37:53,767 --> 00:37:56,136 that you're the leader here? 1002 00:37:56,136 --> 00:37:58,138 Now you need to lead them to victory. 1003 00:37:58,138 --> 00:37:59,573 - You with me, right? - I'm with you. 1004 00:37:59,573 --> 00:38:00,874 Okay, get 'em back. 1005 00:38:00,874 --> 00:38:02,342 - You ready? - We will. We're ready. 1006 00:38:02,342 --> 00:38:03,443 Alright, let's go do it. 1007 00:38:03,443 --> 00:38:04,711 Let's go to it. Let's get set. 1008 00:38:07,481 --> 00:38:09,850 Welcome to the new Boca Luna, guys. 1009 00:38:09,850 --> 00:38:11,251 Come right in. 1010 00:38:11,251 --> 00:38:12,386 [upbeat music] 1011 00:38:12,386 --> 00:38:13,820 Come in. I hope you guys like it. 1012 00:38:13,820 --> 00:38:15,422 Hello, guys. 1013 00:38:15,422 --> 00:38:17,791 Jose: Welcome to the Boca Luna. [laughs] 1014 00:38:17,791 --> 00:38:19,559 So, what can I get you guys started to drink? 1015 00:38:19,559 --> 00:38:21,328 I'm going to have the button up. 1016 00:38:21,328 --> 00:38:23,630 - I'll have a Boca Paradise. - Florida Air. 1017 00:38:23,630 --> 00:38:25,399 - The Florida Air? - What about you? 1018 00:38:25,399 --> 00:38:26,667 Boca Paradise. 1019 00:38:26,667 --> 00:38:28,268 - Unbelievable. - You like it? 1020 00:38:28,268 --> 00:38:30,270 - Yeah, it's a whole makeover. - Nice. It is. 1021 00:38:30,270 --> 00:38:32,306 Man 3: And a crab cake, one of everything. 1022 00:38:32,306 --> 00:38:33,840 One of everything? Beautiful. [chuckles] 1023 00:38:33,840 --> 00:38:35,575 J: How we looking, Kat? 1024 00:38:35,575 --> 00:38:38,412 Kat: Good. I just don't know which one's first. 1025 00:38:38,412 --> 00:38:40,147 Just lay them all, like, side by side 1026 00:38:40,147 --> 00:38:41,214 and then we'll do it by time. 1027 00:38:41,214 --> 00:38:42,282 I got it. I got it. Here. 1028 00:38:42,282 --> 00:38:43,383 You got it? Perfect. 1029 00:38:43,383 --> 00:38:46,219 [music continues] 1030 00:38:46,219 --> 00:38:47,587 Mike: What's that main bar ticket? 1031 00:38:47,587 --> 00:38:49,756 Jose: Teriyaki skewers and lucky crab cake. 1032 00:38:49,756 --> 00:38:52,225 Mike: Okay, so you're almost ready? 1033 00:38:52,225 --> 00:38:54,528 - How you feeling? Good? - Good. 1034 00:38:54,528 --> 00:38:57,297 Jon: Much faster than the other night, isn't it? 1035 00:38:57,297 --> 00:38:58,465 Carlos: Look at that. Beautiful. 1036 00:38:58,465 --> 00:38:59,900 Well, we're off and running. 1037 00:38:59,900 --> 00:39:01,868 What a difference from stress test. 1038 00:39:01,868 --> 00:39:03,503 Already in the first five minutes, 1039 00:39:03,503 --> 00:39:04,938 Kat has made more drinks 1040 00:39:04,938 --> 00:39:07,541 than she made half hour during stress test. 1041 00:39:07,541 --> 00:39:08,575 I bet we're gonna have a great opening. 1042 00:39:10,844 --> 00:39:12,679 J: You guys ordered a Boca paradise, am I correct? 1043 00:39:12,679 --> 00:39:14,915 - Yes. - Yes, Boca Paradise. 1044 00:39:14,915 --> 00:39:17,784 - Hi, Amelia. Hi, Sarah. - Hi, Jon. 1045 00:39:17,784 --> 00:39:19,319 Does it feel like the same place? 1046 00:39:19,319 --> 00:39:20,954 - Not at all. - Absolutely not. 1047 00:39:20,954 --> 00:39:22,422 It's way more elevated, 1048 00:39:22,422 --> 00:39:24,524 way more loud, warm and inviting. 1049 00:39:24,524 --> 00:39:26,293 The food is really good, too. 1050 00:39:26,293 --> 00:39:27,728 Jon: Excellent. 1051 00:39:27,728 --> 00:39:29,396 Mike: My God, it looks so delicious. 1052 00:39:29,396 --> 00:39:31,965 - How we doing, chef? - We're kicking ass here. 1053 00:39:31,965 --> 00:39:33,700 Food looks great, guys. You're catching up. 1054 00:39:33,700 --> 00:39:35,402 We're running great ticket times. 1055 00:39:35,402 --> 00:39:36,970 [clapping] Really well done. I'm proud of you guys. 1056 00:39:36,970 --> 00:39:38,872 all: Thank you. 1057 00:39:38,872 --> 00:39:40,273 That table right there, did you take that order first table? 1058 00:39:40,273 --> 00:39:41,541 - Yes. - Alright. 1059 00:39:41,541 --> 00:39:42,843 Well, they haven't got their food. 1060 00:39:42,843 --> 00:39:44,478 Can you go check, please to make sure? 1061 00:39:44,478 --> 00:39:45,779 I love how you're in the middle of it, buddy. 1062 00:39:45,779 --> 00:39:47,280 You're running this place, aren't you? 1063 00:39:47,280 --> 00:39:48,348 - I have to be. - Jon: Feeling good? 1064 00:39:48,348 --> 00:39:49,950 Yes, I'm feeling great. 1065 00:39:49,950 --> 00:39:51,218 Feeling great. Alright. 1066 00:39:51,218 --> 00:39:52,486 [upbeat music] 1067 00:39:54,254 --> 00:39:56,590 I know you love your daddy long before I got here. 1068 00:39:56,590 --> 00:39:58,792 But he's been pretty amazing this week, don't you think? 1069 00:39:58,792 --> 00:39:59,993 Oh, absolutely, yes. 1070 00:39:59,993 --> 00:40:01,461 You've got a lot of character. 1071 00:40:01,461 --> 00:40:02,963 You have to these days, you know, 1072 00:40:02,963 --> 00:40:04,865 if you want to be successful, you have to listen. 1073 00:40:04,865 --> 00:40:07,501 He's an amazing guy. You got a great father. 1074 00:40:07,501 --> 00:40:09,703 - You got a solid son, too. - Yeah, he is. He is. 1075 00:40:09,703 --> 00:40:11,538 - My work's done, buddy. - Thank you. 1076 00:40:11,538 --> 00:40:12,706 Alright, group hug. 1077 00:40:12,706 --> 00:40:13,740 [laughter] 1078 00:40:13,740 --> 00:40:15,876 [cheering] 1079 00:40:15,876 --> 00:40:18,378 ♪ Yeah, we live, yeah, we live yeah, we live ♪ 1080 00:40:18,378 --> 00:40:21,014 ♪ Yeah, we're gonna turn the party up turn the circle up ♪ 1081 00:40:21,014 --> 00:40:23,417 ♪ Yeah, we live, yeah, we live yeah, we live ♪♪ 1082 00:40:23,417 --> 00:40:24,851 This one feels good. 1083 00:40:24,851 --> 00:40:27,454 Jon: You know, J was a good guy in a bad place. 1084 00:40:27,454 --> 00:40:29,723 He was losing money. He didn't see a way out. 1085 00:40:29,723 --> 00:40:31,892 He didn't know what to do, when to do it. 1086 00:40:31,892 --> 00:40:33,727 Tonight, completely different story. 1087 00:40:33,727 --> 00:40:35,962 He led this place. He solved problems. 1088 00:40:35,962 --> 00:40:37,597 He got involved when there were issues. 1089 00:40:37,597 --> 00:40:38,565 He was a manager. 1090 00:40:51,711 --> 00:40:53,280 Male announcer: Provided by Benjamin Moore & Company, 1091 00:40:53,280 --> 00:40:54,881 Skytab POS, Orange Door Music, Twisted Alchemy, 1092 00:40:54,881 --> 00:40:56,883 Cocktail Kingdom, Commercial Kitchen Stop, Dark Horse Miami, 1093 00:40:56,883 --> 00:40:58,652 Erica's Plumbing AC and Restoration, Alley Cat, 1094 00:40:58,652 --> 00:40:59,653 Onestone and ESRI.