1 00:00:04,771 --> 00:00:09,076 [laughing] I'm there. Ha-ha-ha! 2 00:00:09,109 --> 00:00:11,579 Oh, Lord, here we go. 3 00:00:11,612 --> 00:00:15,015 King: For over 30 years, Jon Taffer has traveled the country 4 00:00:15,048 --> 00:00:19,320 saving hundreds of bars from failure and ruin. 5 00:00:19,353 --> 00:00:21,956 Jon: I started rescuing bars decades ago 6 00:00:21,989 --> 00:00:24,525 because they're part of the backbone of America. 7 00:00:24,558 --> 00:00:26,961 Let's go! We-we're doing it, we're doing it. 8 00:00:26,994 --> 00:00:29,897 But as the industry continues to explode, 9 00:00:29,930 --> 00:00:33,633 the amount of failing bars is increasing at an alarming rate. 10 00:00:35,335 --> 00:00:37,771 When do I have you say that's not gonna work? 11 00:00:37,804 --> 00:00:41,041 So, I'm on a mission to save as many bars as possible 12 00:00:41,074 --> 00:00:44,411 and give worthy owners a second chance at success. 13 00:00:44,444 --> 00:00:46,780 I'm gaining more respect for you by the minute. 14 00:00:46,813 --> 00:00:49,750 King: Now Jon's heading to Houston, Texas, 15 00:00:49,783 --> 00:00:53,053 to attempt to rescue Coaches Pub. 16 00:00:53,086 --> 00:00:55,823 We are determined to raise the bar 17 00:00:55,856 --> 00:00:58,092 and rise to the occasion. 18 00:00:58,125 --> 00:01:01,127 [instrumental music] 19 00:01:03,463 --> 00:01:05,833 King: In May of 2022, 20 00:01:05,866 --> 00:01:08,569 restaurant industry veteran Robbie Curry 21 00:01:08,602 --> 00:01:10,671 decided to purchase Coaches Pub, 22 00:01:10,704 --> 00:01:14,074 a bar that had been open for more than 15 years prior. 23 00:01:14,107 --> 00:01:17,477 In total, I've been working in the bar business 20 years. 24 00:01:19,980 --> 00:01:23,550 I was living in Missouri and I made the move to Houston 25 00:01:23,583 --> 00:01:26,987 to come support my friend Alan who had brain tumors. 26 00:01:27,020 --> 00:01:30,958 Alan and I met in 1996, and we are always there 27 00:01:30,991 --> 00:01:32,860 for each other, we understand each other, 28 00:01:32,893 --> 00:01:34,061 we've been there when our families 29 00:01:34,094 --> 00:01:37,131 didn't support us being gay men. 30 00:01:37,164 --> 00:01:39,833 And so we've supported each other through everything. 31 00:01:39,866 --> 00:01:42,102 Robbie: So I decided to look for a bar here, 32 00:01:42,135 --> 00:01:44,605 and that's how I ended up buying Coaches. 33 00:01:44,638 --> 00:01:47,141 King: Eager to finally be working for himself, 34 00:01:47,174 --> 00:01:51,378 Robbie came in full of ideas to improve the 15-year-old bar. 35 00:01:51,411 --> 00:01:53,881 When I bought the bar, I didn't wanna run anyone away, 36 00:01:53,914 --> 00:01:55,816 but I wanted to grow. 37 00:01:55,849 --> 00:01:58,152 King: But he was not prepared for the pushback 38 00:01:58,185 --> 00:02:00,554 that would come from its loyal patrons. 39 00:02:00,587 --> 00:02:02,990 Everyone was sure to tell me how things went here, 40 00:02:03,023 --> 00:02:05,492 so everyone was like, "This is the way we do it at Coaches." 41 00:02:05,525 --> 00:02:06,727 "This is the way Coaches is." 42 00:02:06,760 --> 00:02:08,662 It is good. You're so full of it. 43 00:02:08,695 --> 00:02:12,600 Robbie is very excited about new ideas, 44 00:02:12,633 --> 00:02:16,570 but the old owner ran a really tight ship. 45 00:02:18,772 --> 00:02:23,010 I'm busting my ass to try to recover money that I've put in, 46 00:02:23,043 --> 00:02:25,112 and all you're hearing is what you shouldn't do 47 00:02:25,145 --> 00:02:28,582 and why you shouldn't do it and what shouldn't change. 48 00:02:28,615 --> 00:02:30,718 Robbie: And I'm really lost at what to do. 49 00:02:30,751 --> 00:02:34,421 Mentally it started to just wear at me. 50 00:02:35,022 --> 00:02:37,190 [dramatic music] 51 00:02:38,191 --> 00:02:41,127 [indistinct chatter] 52 00:02:42,195 --> 00:02:43,764 [man scatting] 53 00:02:43,797 --> 00:02:46,166 King: With Robbie checking out mentally, 54 00:02:46,199 --> 00:02:48,569 the staff was left to supervise themselves. 55 00:02:48,602 --> 00:02:49,569 [indistinct] 56 00:02:52,506 --> 00:02:54,441 I think our staff drinks too much. 57 00:02:54,474 --> 00:02:55,709 Jojo: We don't really have anybody 58 00:02:55,742 --> 00:02:58,045 to hold us accountable for anything. 59 00:02:58,078 --> 00:03:00,648 King: And with no one upholding standards, 60 00:03:00,681 --> 00:03:04,151 consistency and cleanliness have fallen to the wayside. 61 00:03:04,184 --> 00:03:08,022 The-the-the sanitation of it all, or the lack thereof, 62 00:03:08,055 --> 00:03:10,524 has caused tons of fruit flies. 63 00:03:10,557 --> 00:03:13,894 Sammy: Our equipment is getting more dilapidated 64 00:03:13,927 --> 00:03:16,163 because a lot of the maintenance and things 65 00:03:16,196 --> 00:03:17,765 aren't being done. 66 00:03:17,798 --> 00:03:20,134 Kristina: What is that? 67 00:03:20,167 --> 00:03:22,603 King: Now Robbie's debt is mounting 68 00:03:22,636 --> 00:03:24,705 and Coaches Pub is months away 69 00:03:24,738 --> 00:03:26,740 from closing its doors for good. 70 00:03:26,773 --> 00:03:30,077 Robbie: Right now I'm at about $230,000 in debt. 71 00:03:30,110 --> 00:03:33,047 Sometimes it's hard to get out of bed. 72 00:03:33,080 --> 00:03:35,783 King: Before his dream ends as a nightmare, 73 00:03:35,816 --> 00:03:39,153 Robbie has agreed to pull back the doors, bust open the books 74 00:03:39,186 --> 00:03:42,656 and make a call for help to Bar Rescue. 75 00:03:42,689 --> 00:03:44,858 Robbie: This bar means everything. 76 00:03:44,891 --> 00:03:48,562 I've changed my life so much to make this work. 77 00:03:48,595 --> 00:03:50,030 [dramatic music] 78 00:03:53,400 --> 00:03:59,273 [glass shattering] 79 00:04:07,381 --> 00:04:09,717 So here we are, guys, Midtown Houston. 80 00:04:09,750 --> 00:04:14,321 So this bar is called Coaches Pub. 81 00:04:14,354 --> 00:04:18,325 For a sports bar, I don't see anything related to sports 82 00:04:18,358 --> 00:04:20,094 anywhere in the, in this pub. 83 00:04:20,127 --> 00:04:21,128 Yeah, neither do I. 84 00:04:21,161 --> 00:04:22,229 King: For the bar, 85 00:04:22,262 --> 00:04:24,765 Jon brings in Diana Small 86 00:04:24,798 --> 00:04:27,968 as beverage manager with Marriott International. 87 00:04:28,001 --> 00:04:31,872 Diana prioritizes cocktail excellence and creativity. 88 00:04:31,905 --> 00:04:34,675 She specializes in setting high standards 89 00:04:34,708 --> 00:04:36,343 across multiple markets, 90 00:04:36,376 --> 00:04:38,078 ensuring the customers have 91 00:04:38,111 --> 00:04:41,682 special and satiating experiences. 92 00:04:41,715 --> 00:04:44,919 For the kitchen, Jon brings in chef Brad Miller 93 00:04:44,952 --> 00:04:48,322 from the suburbs of Chicago to the coast of California. 94 00:04:48,355 --> 00:04:50,991 Chef Miller specializes in bringing together 95 00:04:51,024 --> 00:04:54,328 simple ingredients to create specialized cuisines. 96 00:04:54,361 --> 00:04:56,297 He's currently the chef and co-owner 97 00:04:56,330 --> 00:04:58,165 of the Inn Of The Seventh Ray, 98 00:04:58,198 --> 00:05:02,202 one of Los Angeles' most revered restaurants. 99 00:05:02,235 --> 00:05:05,773 So this bar was bought two years ago 100 00:05:05,806 --> 00:05:07,841 by a gentleman by the name of Robbie. 101 00:05:07,874 --> 00:05:10,177 You guys have any questions? Or you put your order in already? 102 00:05:10,210 --> 00:05:11,312 Man 1: Yeah, yeah. - Alright, great. 103 00:05:11,345 --> 00:05:13,180 Absolutely. Alright. 104 00:05:13,213 --> 00:05:15,849 Jon: Robbie was a regional manager 105 00:05:15,882 --> 00:05:19,053 for a national chicken wing restaurant company. 106 00:05:19,086 --> 00:05:20,921 So Robbie opened this bar. 107 00:05:20,954 --> 00:05:25,859 Now he's about $240,000 in debt. 108 00:05:25,892 --> 00:05:28,495 He's losing six, seven, eight-thousand dollars a month. 109 00:05:28,528 --> 00:05:31,231 He's got enough money to make it a couple more months. 110 00:05:31,264 --> 00:05:34,101 And this is his dream, and it's going down the tubes. 111 00:05:34,134 --> 00:05:36,337 Cheers. 112 00:05:36,370 --> 00:05:39,206 Brad: Looks like Robbie's taking shots with the customers. 113 00:05:39,239 --> 00:05:41,141 If my restaurant was about to go down, 114 00:05:41,174 --> 00:05:43,143 I wouldn't be sitting doing shots at the bar. 115 00:05:43,176 --> 00:05:44,478 [chuckles] And do you want a short or a tall? 116 00:05:44,511 --> 00:05:45,779 - Tall. - Tall? 117 00:05:45,812 --> 00:05:47,448 There's Kristina. 118 00:05:47,481 --> 00:05:51,285 - She's our manager. - Shit. Ah! 119 00:05:51,318 --> 00:05:53,854 There's Sammy, one of our bartenders. 120 00:05:53,887 --> 00:05:56,156 It might not be as cold as you want it to be, but it's fine. 121 00:05:56,189 --> 00:05:58,825 There's Jojo, the other bartender. 122 00:06:01,161 --> 00:06:03,897 And there's Francisco, our cook. 123 00:06:03,930 --> 00:06:05,833 Jon: So, guys, look at this kitchen. 124 00:06:05,866 --> 00:06:07,468 Look at the door, the paint peeling off the door 125 00:06:07,501 --> 00:06:09,470 in a residential door in the kitchen. 126 00:06:09,503 --> 00:06:11,205 Is that the drenching station over there 127 00:06:11,238 --> 00:06:13,073 next to the peeling paint? 128 00:06:13,106 --> 00:06:15,409 With the dirty bowls right next to the garbage pail. 129 00:06:15,442 --> 00:06:16,877 That's a health code violation. 130 00:06:16,910 --> 00:06:17,912 Yup. 131 00:06:17,945 --> 00:06:20,047 [humming] 132 00:06:20,080 --> 00:06:24,351 So there's Robbie in the kitchen. He's looking around. 133 00:06:24,384 --> 00:06:26,787 Brad: Gave a thumbs up. - Nice thumbs up. 134 00:06:26,820 --> 00:06:28,989 Gave him a thumbs up like everything's going well. 135 00:06:29,022 --> 00:06:32,559 Jon: Well, for recon, I got two local radio celebrities. 136 00:06:32,592 --> 00:06:36,830 So Lo is the host of the afternoon show, 137 00:06:36,863 --> 00:06:38,399 and Riggs is the host of 138 00:06:38,432 --> 00:06:40,367 the morning show, "The Morning Zoo," as they call it. 139 00:06:40,400 --> 00:06:42,136 And I'm curious to see what they think of this place. 140 00:06:42,169 --> 00:06:44,805 - I'm curious. - Hello, how are y'all? 141 00:06:44,838 --> 00:06:47,041 - Good. How are you doing? - Good. How are you? 142 00:06:47,074 --> 00:06:49,143 - Can I do a margarita, please. Jojo: Yeah. 143 00:06:49,176 --> 00:06:50,477 Can I have a tequila sunrise? 144 00:06:50,510 --> 00:06:53,280 Jojo: I can do a tequila sunrise. 145 00:06:53,313 --> 00:06:54,949 Jon: She's making a drink into a metal cup 146 00:06:54,982 --> 00:06:57,017 rather than a glass cup. 147 00:06:57,050 --> 00:06:59,386 Diana: She didn't have a pour spout or jigger, 148 00:06:59,419 --> 00:07:03,457 and she also over-poured tremendously. 149 00:07:03,490 --> 00:07:06,026 [ice rattling] 150 00:07:07,628 --> 00:07:11,131 Jon: Oh, my gosh, look at the color of that margarita. 151 00:07:11,164 --> 00:07:14,501 Little orangey, right? It's terrible. 152 00:07:14,534 --> 00:07:17,371 Diana: This is the tequila sunrise. 153 00:07:17,404 --> 00:07:20,140 - No measurements whatsoever. Jon: Okay, what is she putti-- 154 00:07:20,173 --> 00:07:22,243 It doesn't get pineapple juice. 155 00:07:22,276 --> 00:07:24,578 So she put pineapple juice and grenadine in tequila? 156 00:07:24,611 --> 00:07:26,146 - Is that what she put in there? Diana: That's what she did. 157 00:07:26,179 --> 00:07:27,848 When it calls for orange juice. 158 00:07:27,881 --> 00:07:29,116 Yup. 159 00:07:29,149 --> 00:07:31,018 [indistinct chatter] 160 00:07:31,051 --> 00:07:32,886 Y'all want anything else, anything to eat or-- 161 00:07:32,919 --> 00:07:34,154 - Yeah, we'll put in some food. - Yeah. 162 00:07:34,187 --> 00:07:36,890 - I'll have the ribeye, please. - Okay. 163 00:07:36,923 --> 00:07:38,926 The Coaches' famous wings, thank you. 164 00:07:38,959 --> 00:07:40,027 Jojo: You're welcome. 165 00:07:40,060 --> 00:07:42,196 - Cheers. - Cheers. 166 00:07:42,229 --> 00:07:43,230 [man whistling] 167 00:07:43,263 --> 00:07:46,199 [suspenseful music] 168 00:07:48,468 --> 00:07:51,305 Diana: Oh-ho-ho. - Look at his face, oh. 169 00:07:51,338 --> 00:07:53,073 And all that, all that tequila was on the top. 170 00:07:53,106 --> 00:07:54,842 I was like, "Where is it?" There it is. 171 00:07:54,875 --> 00:07:55,876 Wow. 172 00:07:55,909 --> 00:07:58,846 Oh, is that a fruit fly? 173 00:07:58,879 --> 00:08:00,147 It's right by your face. 174 00:08:00,180 --> 00:08:02,283 There's a fruit fly on his face. 175 00:08:02,316 --> 00:08:04,919 You know the place can't be clean or they wouldn't be there. 176 00:08:04,952 --> 00:08:05,953 - Mn-mn. Right. - They wouldn't. 177 00:08:05,986 --> 00:08:07,021 - Cheers. - Cheers. 178 00:08:07,054 --> 00:08:08,055 - Cheers. - Cheers. 179 00:08:08,088 --> 00:08:10,557 [Robbie laughs] 180 00:08:10,590 --> 00:08:14,028 That's his third shot tonight. And it's early. 181 00:08:14,061 --> 00:08:16,363 And as the owner, he's not setting a good example either. 182 00:08:16,396 --> 00:08:20,501 Okay, so let's see how our cook is doing back here. 183 00:08:20,534 --> 00:08:21,902 Jon: And look at that steak, look at the piece 184 00:08:21,935 --> 00:08:23,370 of fat in the middle of that steak. 185 00:08:23,403 --> 00:08:25,573 And you can tell that how long it's been frozen by 186 00:08:25,606 --> 00:08:28,142 the outside being a little gray and going pink to the center. 187 00:08:28,175 --> 00:08:30,010 Brad: That's been frozen for a very long time. 188 00:08:30,043 --> 00:08:31,679 Jon: It looks disgusting, doesn't it, chef? 189 00:08:31,712 --> 00:08:33,947 It looks completely gross. 190 00:08:36,016 --> 00:08:38,485 Jon: Basic chicken wings, flipping them in a bowl. 191 00:08:38,518 --> 00:08:40,054 Brad: Right back to the garbage pail. 192 00:08:40,087 --> 00:08:42,690 - Ugh. - Oh. 193 00:08:42,723 --> 00:08:45,192 Jon: Okay, there's that steak. Look at that steak, man. 194 00:08:45,225 --> 00:08:48,195 Jojo: So I have some wings. Melted blue cheese. 195 00:08:48,228 --> 00:08:49,463 Lo: Thank you. - Here we go. 196 00:08:49,496 --> 00:08:50,664 The moment of truth. 197 00:08:50,697 --> 00:08:53,434 [suspenseful music] 198 00:08:53,467 --> 00:08:55,402 They can't cut through it. 199 00:08:55,435 --> 00:08:58,105 Like, I'm having trouble cut... Like cutting through a tire. 200 00:08:58,138 --> 00:08:59,540 [Riggs laughs] 201 00:08:59,573 --> 00:09:03,344 Jon: He's still cutting. He's still cutting. 202 00:09:03,377 --> 00:09:05,312 I don't think he's gonna get through that steak. 203 00:09:05,345 --> 00:09:06,981 Jon: Let's go. Cut away! 204 00:09:07,014 --> 00:09:10,651 He's cutting and he's cutting and he's cutting! 205 00:09:10,684 --> 00:09:13,153 We still do not have separation. 206 00:09:13,186 --> 00:09:15,522 This is unbelievable, he's still cutting! 207 00:09:17,391 --> 00:09:19,993 Here we go, separation, first bite. 208 00:09:21,561 --> 00:09:24,398 Diana: Oh! Jon: Oh! 209 00:09:24,431 --> 00:09:26,066 - He wants to spit it out. - He wants to spit it out. 210 00:09:26,099 --> 00:09:29,236 Diana: Oh, his face. Brad: Yup, there it goes. 211 00:09:29,269 --> 00:09:30,370 What happened? 212 00:09:31,505 --> 00:09:33,173 It's all fat? 213 00:09:33,206 --> 00:09:36,577 They can't even eat it if they tried! 214 00:09:36,610 --> 00:09:38,312 Diana: He's hitting the door. 215 00:09:38,345 --> 00:09:40,114 Jon: He's actually hitting the door with it. 216 00:09:40,147 --> 00:09:41,382 That's material contamination. 217 00:09:41,415 --> 00:09:43,651 That's wood chips in the food. 218 00:09:43,684 --> 00:09:45,619 Diana: Yeah. 219 00:09:45,652 --> 00:09:48,188 Jon: With a cockroach walking across the floor. 220 00:09:48,221 --> 00:09:49,757 [Jon sighs] 221 00:09:49,790 --> 00:09:52,660 But look at the filth everywhere. 222 00:09:52,693 --> 00:09:54,194 Brad: Those have never been cleaned. 223 00:09:54,227 --> 00:09:57,197 [intense music] 224 00:09:57,230 --> 00:09:58,565 Brad: Jon, those are rat droppings. 225 00:09:58,598 --> 00:10:00,367 - Oh, my God. - Oh, man. 226 00:10:00,400 --> 00:10:01,368 Brad: They're gonna get somebody sick. 227 00:10:01,401 --> 00:10:03,170 Yeah, honestly, guys, I don't 228 00:10:03,203 --> 00:10:04,672 think they should be eating anymore of that, do you? 229 00:10:04,705 --> 00:10:06,574 - They shouldn't. - I'm gonna stop them. 230 00:10:06,607 --> 00:10:08,242 I'm going to work. I'll see you later. 231 00:10:08,275 --> 00:10:11,211 [intense music] 232 00:10:13,113 --> 00:10:15,716 - Like, Lord of the flies. - I mean, fruit flies, I know. 233 00:10:15,749 --> 00:10:18,952 It's terrible, I know. I'm so sorry. [chuckles] 234 00:10:20,020 --> 00:10:22,323 [intense music] 235 00:10:22,356 --> 00:10:26,060 [bleep]! Oh, I'm getting so anxious. 236 00:10:26,093 --> 00:10:27,628 - Hey, Robert. - Hello. 237 00:10:27,661 --> 00:10:31,332 So, uh, I hear you were regional manager... 238 00:10:31,365 --> 00:10:32,766 for a chicken wing restaurant chain. 239 00:10:32,799 --> 00:10:34,368 - Correct, correct. - How many years? 240 00:10:34,401 --> 00:10:36,370 - Twenty years combined in-- - In the industry. 241 00:10:36,403 --> 00:10:37,404 - Yeah, in the industry. - So... 242 00:10:37,437 --> 00:10:38,572 As a regional manager then, 243 00:10:38,605 --> 00:10:40,407 and you would do inspections? 244 00:10:40,440 --> 00:10:42,743 So you would check cleanliness standards? 245 00:10:42,776 --> 00:10:44,678 - Absolutely. - Training, consistency? 246 00:10:44,711 --> 00:10:47,147 - All that kind of stuff? - Absolutely, I do. 247 00:10:47,180 --> 00:10:48,282 Come over here with me, yeah, I want you 248 00:10:48,315 --> 00:10:49,650 to see something for a moment. 249 00:10:49,683 --> 00:10:52,620 [intense music] 250 00:10:52,653 --> 00:10:54,655 Jon: That's rat droppings. 251 00:10:54,688 --> 00:10:57,157 Cockroaches walking all over the floor. 252 00:10:57,190 --> 00:10:59,593 Okay, let's keep going, we're on a roll here! 253 00:10:59,626 --> 00:11:02,196 How about this stuff next to the garbage pail? 254 00:11:02,229 --> 00:11:03,664 - Do you wanna eat that? Robbie: No, sir. 255 00:11:03,697 --> 00:11:05,332 You know health codes! 256 00:11:05,365 --> 00:11:07,234 - Is this legal? - No, sir. 257 00:11:07,267 --> 00:11:09,536 Of course not. What about this? 258 00:11:09,569 --> 00:11:11,305 Robbie: Not good. - Not good. 259 00:11:11,338 --> 00:11:14,608 How about this one, how's that? Not good. 260 00:11:14,641 --> 00:11:17,578 Jon: Not good! Not good! 261 00:11:17,611 --> 00:11:21,682 Look at this sitting here next to the paint. 262 00:11:21,715 --> 00:11:24,218 And when he does it, he goes like this. 263 00:11:24,251 --> 00:11:25,685 [tapping] 264 00:11:27,421 --> 00:11:30,157 Where do you think that paint went, Robbie? 265 00:11:30,190 --> 00:11:33,060 - Into the flour. - Right into the flour! 266 00:11:33,093 --> 00:11:34,461 Let's come out here now. 267 00:11:34,494 --> 00:11:36,297 [music continues] 268 00:11:36,330 --> 00:11:39,099 When was the last time you took this cover off and cleaned it? 269 00:11:39,132 --> 00:11:40,467 - It's been a minute. Jon: It's been a minute. 270 00:11:40,500 --> 00:11:42,336 Ooh. I bet it's been more than a minute. 271 00:11:42,369 --> 00:11:44,471 What do you think, Robbie? You're the owner. 272 00:11:44,504 --> 00:11:47,474 When was the last time you looked? 273 00:11:47,507 --> 00:11:50,644 Look at that. Oh, boy, cockroach legs, feces. 274 00:11:50,677 --> 00:11:54,214 We got it all going on in here. Enjoy those drinks, guys. 275 00:11:54,247 --> 00:11:56,516 [music continues] 276 00:12:00,454 --> 00:12:01,956 [glass shattering] 277 00:12:01,989 --> 00:12:04,325 Stop! Don't drink it. 278 00:12:04,358 --> 00:12:08,028 Nobody should be eating a thing in this place! 279 00:12:10,230 --> 00:12:12,333 Jon: I'm starting to think that if I built you the Taj Mahal, 280 00:12:12,366 --> 00:12:13,901 you'd [bleep] it up. 281 00:12:13,934 --> 00:12:15,302 I understand what you're saying, 282 00:12:15,335 --> 00:12:18,672 but I wanna be successful, I wanna have other bars. 283 00:12:18,705 --> 00:12:21,709 Okay, you wanna be successful. What are you now? 284 00:12:21,742 --> 00:12:24,812 - Not at all. I'm a failure. - Now say I'm a failure. Say it. 285 00:12:24,845 --> 00:12:26,180 - You're a failure. - Yes. 286 00:12:26,213 --> 00:12:28,649 So if you won't fight for this, why should I? 287 00:12:28,682 --> 00:12:30,718 Because I need help. I gave up on myself. 288 00:12:30,751 --> 00:12:32,353 I don't wanna give up on myself anymore. 289 00:12:32,386 --> 00:12:34,188 This is such bullshit, all you have to do 290 00:12:34,221 --> 00:12:36,223 is wake up in the morning and get the place freaking clean 291 00:12:36,256 --> 00:12:39,226 and train your staff. Come on, it's not rocket science. 292 00:12:39,259 --> 00:12:43,030 Why do you come in here and not care enough to do something? 293 00:12:43,063 --> 00:12:44,698 Could you come over for a minute? 294 00:12:44,731 --> 00:12:46,767 I gotta understand this. Help me. 295 00:12:46,800 --> 00:12:49,003 - How long have you worked here? - About three years. 296 00:12:49,036 --> 00:12:51,639 - Three years? Good guy? - Mm-hmm. Great guy. 297 00:12:51,672 --> 00:12:55,209 Jon: Do you know he's in debt $400,000? 298 00:12:55,242 --> 00:12:57,044 How much money do you have left, Robbie? 299 00:12:57,077 --> 00:12:58,646 - None. - None. 300 00:12:58,679 --> 00:13:00,781 He still comes in here and doesn't clean 301 00:13:00,814 --> 00:13:02,950 and doesn't do anything. 302 00:13:02,983 --> 00:13:06,053 Robbie, listen to me, if you don't care, I can't! 303 00:13:06,086 --> 00:13:07,888 - I do. - If you don't fight for it... 304 00:13:07,921 --> 00:13:10,291 I won't! I'm your last chance. 305 00:13:10,324 --> 00:13:12,126 - Aren't I? - Absolutely. 306 00:13:12,159 --> 00:13:14,361 Okay, well, I gotta tell you something, I'm 50-50 307 00:13:14,394 --> 00:13:18,098 walking out of here because I don't believe in him. 308 00:13:18,131 --> 00:13:19,366 I think you should give him a chance. 309 00:13:19,399 --> 00:13:21,368 [intense music] 310 00:13:21,401 --> 00:13:23,337 Robbie: I'm willing to do whatever I need. 311 00:13:23,370 --> 00:13:24,905 When I come here tomorrow, 312 00:13:24,938 --> 00:13:27,808 if this place is not clean, I walk out of here, 313 00:13:27,841 --> 00:13:30,344 and you're done. Do you understand what I'm saying? 314 00:13:30,377 --> 00:13:32,012 Absolutely. It will be clean. 315 00:13:32,045 --> 00:13:34,314 Okay, we'll see. I'll see you tomorrow. 316 00:13:37,184 --> 00:13:38,719 [exhales sharply] 317 00:13:38,752 --> 00:13:40,220 It hurts, it hurts seeing somebody 318 00:13:40,253 --> 00:13:41,989 I care about get yelled at like that. 319 00:13:42,022 --> 00:13:44,124 Kristina: Robbie's just such a great, nice person. 320 00:13:44,157 --> 00:13:45,960 I think it's not just Robbie, we're all at fault 321 00:13:45,993 --> 00:13:47,995 because we should be a team. 322 00:13:48,028 --> 00:13:50,130 Alright, let's get it straightened up. 323 00:13:50,163 --> 00:13:52,499 I'll help you clean. We'll all clean. 324 00:13:52,532 --> 00:13:54,935 Robbie: We gotta get it all straightened and cleaned up. 325 00:13:56,870 --> 00:13:59,673 [instrumental music] 326 00:14:04,978 --> 00:14:06,213 What's going on, everybody? 327 00:14:06,246 --> 00:14:08,249 - What's up, boss man? - Ah. 328 00:14:08,282 --> 00:14:10,351 It was a tough night, just a lot to think about, 329 00:14:10,384 --> 00:14:12,052 a lot to take in and process. 330 00:14:12,085 --> 00:14:14,855 So I heard, uh, you guys had some fun last night. 331 00:14:14,888 --> 00:14:16,523 To say the least. 332 00:14:16,556 --> 00:14:19,159 But I'm ready to get things moving in the right direction, 333 00:14:19,192 --> 00:14:21,996 and I'm feeling good this morning. 334 00:14:22,029 --> 00:14:24,131 Those of us who were here last night had to stay really late 335 00:14:24,164 --> 00:14:26,500 to get everything cleaned up and straightened up. 336 00:14:26,533 --> 00:14:29,970 Our team stayed last night to clean as tasked by Jon, 337 00:14:30,003 --> 00:14:32,206 so not many of us got a lot of sleep, but we needed 338 00:14:32,239 --> 00:14:33,974 to take care of the things we needed to take care of. 339 00:14:34,007 --> 00:14:35,843 Long story short, um, there were 340 00:14:35,876 --> 00:14:38,078 a lot of cleanliness issues with the bar 341 00:14:38,111 --> 00:14:40,014 that Jon came in and addressed. 342 00:14:40,047 --> 00:14:42,216 Kristina: Of course, there was a fruit fly in somebody's drink. 343 00:14:42,249 --> 00:14:45,386 Braden: Just one? - It was really bad, yeah. 344 00:14:45,419 --> 00:14:48,989 After leaving last night, I'm not sure if I was angry or sad, 345 00:14:49,022 --> 00:14:50,324 to be honest with you. 346 00:14:50,357 --> 00:14:51,959 Jon: Robbie is clearly broken. 347 00:14:51,992 --> 00:14:53,460 He knew how to do this, 348 00:14:53,493 --> 00:14:55,062 but he's letting himself down. 349 00:14:55,095 --> 00:14:58,065 He's not doing what he knows he should do. 350 00:14:58,098 --> 00:14:59,433 - Hello! Robbie: Hello. 351 00:14:59,466 --> 00:15:01,302 - Hey, hey, how's it going? - Good. 352 00:15:01,335 --> 00:15:03,070 Jon: Alright, come on up, you guys, let's all talk. 353 00:15:03,103 --> 00:15:04,538 Jon: Today I gotta figure that out. 354 00:15:04,571 --> 00:15:08,275 If I don't change Robbie, I can't change his future. 355 00:15:08,308 --> 00:15:10,177 I heard a great story of a guy. 356 00:15:10,210 --> 00:15:15,349 Had a dream to come down here and help a friend, right? 357 00:15:15,382 --> 00:15:17,484 I'd like them to hear the story. 358 00:15:17,517 --> 00:15:20,554 So I came down here because my friend Alan 359 00:15:20,587 --> 00:15:24,625 has five brain tumors, and we've been friends for 28 years. 360 00:15:24,658 --> 00:15:26,460 Um, and so I came to support him. 361 00:15:26,493 --> 00:15:29,330 Both of us, us have been there, part of each other's lives. 362 00:15:29,363 --> 00:15:31,498 Robbie: We're like brothers. He didn't have family here. 363 00:15:31,531 --> 00:15:35,102 So I decided to move here to be near him. 364 00:15:35,135 --> 00:15:36,470 And that's why I moved to Houston. 365 00:15:36,503 --> 00:15:39,139 So you sacrificed the life that you had 366 00:15:39,172 --> 00:15:42,209 to come down here and be there for your buddy. 367 00:15:42,242 --> 00:15:43,544 When I hear that kind of a story, 368 00:15:43,577 --> 00:15:45,913 I say, "This is a good guy." 369 00:15:45,946 --> 00:15:47,348 - Definitely. - Yes. 370 00:15:47,381 --> 00:15:49,049 How far in debt are you now? 371 00:15:49,082 --> 00:15:52,419 - Almost $400,000. Jon: $400,000. 372 00:15:52,452 --> 00:15:55,923 I see the look on your face. He's in trouble, guys. 373 00:15:55,956 --> 00:15:58,058 What is your title? 374 00:15:58,091 --> 00:16:00,928 I-I would say part-time manager, part-time bartender. 375 00:16:00,961 --> 00:16:02,563 Okay. So do you do the schedules? 376 00:16:02,596 --> 00:16:04,398 - I do not. No. Jon: You don't? 377 00:16:04,431 --> 00:16:05,599 'Cause you know what you are right now? 378 00:16:05,632 --> 00:16:07,067 And this is not a reflection of you. 379 00:16:07,100 --> 00:16:09,570 It's your job. You're a stupid visor. 380 00:16:09,603 --> 00:16:12,306 Jon: Because you don't have any authority, correct? 381 00:16:12,339 --> 00:16:14,408 She's a boss who doesn't have the authority to do anything. 382 00:16:14,441 --> 00:16:16,443 That's not fair to you either, is it? 383 00:16:16,476 --> 00:16:18,279 - No. - You wanna be a real manager? 384 00:16:18,312 --> 00:16:19,680 - I do. - Okay, let's make that happen. 385 00:16:19,713 --> 00:16:21,148 - Okay. - What's your name? 386 00:16:21,181 --> 00:16:22,616 - Jordan. - And what do you do here? 387 00:16:22,649 --> 00:16:24,485 - I'm a bartender. Yeah. - Bartender? 388 00:16:24,518 --> 00:16:26,453 - Hi, what's your name? Braden. - I'm Braden. 389 00:16:26,486 --> 00:16:28,188 - How long you've been here? - Just past a year. 390 00:16:28,221 --> 00:16:30,157 Jon: Just past a year. So you're one of the new guys? 391 00:16:30,190 --> 00:16:31,558 Have you worked in other bars before? 392 00:16:31,591 --> 00:16:32,993 Yes, sir, I used to work in a bar down 393 00:16:33,026 --> 00:16:34,295 the street. I've worked all over town. 394 00:16:34,328 --> 00:16:36,964 Is this a more organized, less organized? 395 00:16:36,997 --> 00:16:39,266 It doesn't compare to other bars. 396 00:16:39,299 --> 00:16:41,168 Braden: I mean, it's kind of a free for all. 397 00:16:41,201 --> 00:16:43,170 - Yeah. What's your name? - Sam. 398 00:16:43,203 --> 00:16:45,172 - How long you been here, Sam? - Over 15 years. 399 00:16:45,205 --> 00:16:47,141 Fifteen years? 400 00:16:47,174 --> 00:16:49,476 - So you predate Robbie. - Yes, sir. 401 00:16:49,509 --> 00:16:51,345 So if I were to ask you why is 402 00:16:51,378 --> 00:16:53,213 Robbie failing, what would you say, Sam? 403 00:16:53,246 --> 00:16:56,116 I believe that Robbie's failing because 404 00:16:56,149 --> 00:16:59,286 he takes out a lot on himself, doesn't delegate. 405 00:16:59,319 --> 00:17:02,489 Sammy: There's not really a structure or a plan or set days. 406 00:17:02,522 --> 00:17:05,025 Jon: It's a free for all. - It's a free for all, overall. 407 00:17:05,058 --> 00:17:06,193 Jon: What's your name? - Jason. 408 00:17:06,226 --> 00:17:07,361 Jason, how long you've been here? 409 00:17:07,394 --> 00:17:09,163 Uh, roughly about 13 years. 410 00:17:09,196 --> 00:17:11,031 - Also long time. - Yes, sir. 411 00:17:11,064 --> 00:17:13,100 So you knew the previous owner as well. 412 00:17:13,133 --> 00:17:15,135 If the old owner was running this bar today, 413 00:17:15,168 --> 00:17:17,504 would it still be successful? 414 00:17:17,537 --> 00:17:18,739 Yes, it would be. 415 00:17:18,772 --> 00:17:20,574 - Sam? - Yes. Yes. 416 00:17:20,607 --> 00:17:25,045 So this bar is failing because of Robbie. 417 00:17:25,078 --> 00:17:28,048 You had a winner and you made it a loser. 418 00:17:28,081 --> 00:17:30,084 [intense music] 419 00:17:30,117 --> 00:17:31,752 Jon: And you gotta look in to your soul 420 00:17:31,785 --> 00:17:34,488 and understand how the hell that happened, 421 00:17:34,521 --> 00:17:36,724 'cause inside you are two people. 422 00:17:36,757 --> 00:17:39,326 There's that regional manager, he's still in there, 423 00:17:39,359 --> 00:17:41,395 and then there's a lazy bar owner. 424 00:17:41,428 --> 00:17:45,499 And that manager's gotta hold that lazy bar owner responsible. 425 00:17:45,532 --> 00:17:48,235 And you gotta make that happen within you. 426 00:17:48,268 --> 00:17:50,371 If you don't do it now, Robbie, what happens? 427 00:17:50,404 --> 00:17:52,006 I would lose everything. 428 00:17:52,039 --> 00:17:53,741 [music continues] 429 00:17:53,774 --> 00:17:56,443 So what are we waiting for? 430 00:18:01,281 --> 00:18:02,549 Nothing. 431 00:18:02,582 --> 00:18:05,286 I have to admit, it is on me. I lost sight. 432 00:18:05,319 --> 00:18:07,588 Being honest with you, I can't remember when it happened. 433 00:18:07,621 --> 00:18:10,224 Like, they have recipes back there, but did I hold 434 00:18:10,257 --> 00:18:13,827 anybody accountable to continue to read 'em? Absolutely not. 435 00:18:13,860 --> 00:18:16,530 I didn't stay on top of it, and so I can't be upset 436 00:18:16,563 --> 00:18:18,799 that they're saying that, because, no, I didn't follow up. 437 00:18:18,832 --> 00:18:21,168 I did it in the beginning, I did a test, I taught it, 438 00:18:21,201 --> 00:18:22,603 and then I let it slide. 439 00:18:22,636 --> 00:18:24,038 So I'm understanding and accepting 440 00:18:24,071 --> 00:18:26,373 that piece of it on me. I am. 441 00:18:26,406 --> 00:18:29,276 You guys care, don't you? You care about this place. 442 00:18:29,309 --> 00:18:32,580 Will you guys step up for him, Sam? Will you step up for him? 443 00:18:32,613 --> 00:18:34,281 - Will you? - One-hundred percent. 444 00:18:34,314 --> 00:18:36,784 Jon: This isn't about a bar anymore, is it? 445 00:18:36,817 --> 00:18:39,486 It's about his life and your futures. 446 00:18:39,519 --> 00:18:41,255 - Let's make it happen, okay? - You got it. 447 00:18:41,288 --> 00:18:43,090 I'm gonna bring my experts in, we're gonna start training. 448 00:18:43,123 --> 00:18:44,758 Jon: We got a lot of work to do, guys, it's a stress test 449 00:18:44,791 --> 00:18:47,294 tonight. I'm gonna pack this place. 450 00:18:47,327 --> 00:18:51,231 Once we see why we fail tonight, I can fix it tomorrow. 451 00:18:51,264 --> 00:18:52,666 - So, you ready, guys? - Ready? 452 00:18:52,699 --> 00:18:54,268 - Okay, let's go to work. - Alright, let's do it. 453 00:18:54,301 --> 00:18:55,436 Doesn't feel good to hear about 454 00:18:55,469 --> 00:18:56,704 Robbie's financial struggles, 455 00:18:56,737 --> 00:18:58,372 especially considering that 456 00:18:58,405 --> 00:18:59,807 I feel partially responsible 457 00:18:59,840 --> 00:19:02,176 as a member of his staff, you know? 458 00:19:02,209 --> 00:19:03,377 I could have been doing a better job 459 00:19:03,410 --> 00:19:06,180 to at least help them help us. 460 00:19:06,213 --> 00:19:08,248 So it doesn't, it doesn't feel good. 461 00:19:14,788 --> 00:19:16,056 [glass shattering] 462 00:19:16,089 --> 00:19:18,258 [instrumental music] 463 00:19:19,426 --> 00:19:21,395 [traffic bustling] 464 00:19:21,428 --> 00:19:23,230 [upbeat music] 465 00:19:25,165 --> 00:19:26,967 - Hi, guys. How are you doing? - Hi. 466 00:19:27,000 --> 00:19:28,235 Y'all ready to get some training on? 467 00:19:28,268 --> 00:19:29,303 - Yes. Diana: Perfect. 468 00:19:29,336 --> 00:19:31,171 Last night I saw a lot of errors. 469 00:19:31,204 --> 00:19:33,007 They were pouring without pour spouts, 470 00:19:33,040 --> 00:19:35,075 without even jiggering or any measurement, they were 471 00:19:35,108 --> 00:19:37,278 getting their ingredients from all over the bar 472 00:19:37,311 --> 00:19:39,113 and they weren't even engaging with their guests, they weren't 473 00:19:39,146 --> 00:19:41,649 smiling, they acted like they didn't even wanna be there. 474 00:19:41,682 --> 00:19:43,684 Today's training, Jon and I want to focus 475 00:19:43,717 --> 00:19:45,753 on consistency behind the bar, 476 00:19:45,786 --> 00:19:47,655 so I wanna invite couple of bartenders back 477 00:19:47,688 --> 00:19:49,123 and I'm curious if one bartender can make 478 00:19:49,156 --> 00:19:51,392 the same exact drink as the other bartender. 479 00:19:51,425 --> 00:19:53,661 Diana: So I'm gonna have you make a margarita, 480 00:19:53,694 --> 00:19:54,695 how you would make it. 481 00:19:54,728 --> 00:19:56,263 [instrumental music] 482 00:19:56,296 --> 00:19:57,631 [ice rattling] 483 00:19:58,832 --> 00:20:00,233 [liquid sloshing] 484 00:20:01,835 --> 00:20:04,772 [ice rattling] 485 00:20:04,805 --> 00:20:07,741 [liquid sloshing] 486 00:20:10,010 --> 00:20:11,312 [indistinct chatter] 487 00:20:11,345 --> 00:20:14,281 [music continues] 488 00:20:15,983 --> 00:20:17,017 Got you. 489 00:20:19,953 --> 00:20:22,256 Diana: So what is the first thing we notice? 490 00:20:22,289 --> 00:20:24,291 Robbie: I don't taste any tequila in Braden's. 491 00:20:24,324 --> 00:20:27,795 I taste too much orange juice in the other one for me. 492 00:20:27,828 --> 00:20:30,230 Okay, the pour counts are a little bit off. 493 00:20:30,263 --> 00:20:33,434 Uh, you poured about two-and-a-half ounces of tequila 494 00:20:33,467 --> 00:20:36,704 and you poured about three quarters of an ounce of tequila. 495 00:20:36,737 --> 00:20:39,640 Also, we wanna steer clear from orange juice in margarita, 496 00:20:39,673 --> 00:20:41,375 so throw that right out the window. 497 00:20:41,408 --> 00:20:44,378 And we're gonna go into a proper way to make a margarita, 498 00:20:44,411 --> 00:20:46,146 but we have a little bit of a twist on it. 499 00:20:46,179 --> 00:20:48,082 It's gonna be called an upside-down margarita. 500 00:20:48,115 --> 00:20:50,217 So we're gonna do three quarters of an ounce Twisted Alchemy 501 00:20:50,250 --> 00:20:52,987 lime juice, same thing with our agave, three quarters 502 00:20:53,020 --> 00:20:55,923 of an ounce. And then we're gonna do half ounce triple sec. 503 00:20:55,956 --> 00:20:59,260 I'm gonna fill it with ice. This is not really gonna do anything. 504 00:20:59,293 --> 00:21:02,296 You really wanna just go for it, right? 505 00:21:02,329 --> 00:21:06,800 And take our chamoy and Tajin, glass, ice. 506 00:21:08,468 --> 00:21:10,738 Float one ounce of tequila, 507 00:21:10,771 --> 00:21:12,973 garnish with a lime wheel and a tamarind straw. 508 00:21:13,006 --> 00:21:15,909 And there she is, called an upside-down margarita. 509 00:21:20,047 --> 00:21:22,216 Mm. That's good. 510 00:21:22,249 --> 00:21:24,919 Apparently, you're not supposed to put OJ in a marg-margarita. 511 00:21:24,952 --> 00:21:26,820 Jojo: But it's all good, I'm learning. 512 00:21:26,853 --> 00:21:30,891 I haven't had much training before this. 513 00:21:30,924 --> 00:21:33,327 This is the most training I've ever had, actually. 514 00:21:33,360 --> 00:21:35,729 So tonight is stress test, we're gonna do a lot of training 515 00:21:35,762 --> 00:21:37,998 and we're gonna get our accuracy right. We got this. 516 00:21:38,031 --> 00:21:39,400 Alright. 517 00:21:39,433 --> 00:21:41,268 - Welcome. - Hi. 518 00:21:41,301 --> 00:21:43,370 So I wanna work on the ribeye with you guys. 519 00:21:43,403 --> 00:21:45,839 Last night it was like a tire, it was tough, 520 00:21:45,872 --> 00:21:48,008 and the reason being is it was a cheap cut 521 00:21:48,041 --> 00:21:49,843 and it needed to be cooked properly. 522 00:21:49,876 --> 00:21:51,812 Brad: Now we wanna have a beautiful cut of ribeye, 523 00:21:51,845 --> 00:21:54,949 nice and marbled, great grade of meat, it's gonna be tender. 524 00:21:54,982 --> 00:21:57,885 Alright, so tiny bit of oil, not too much. 525 00:21:57,918 --> 00:22:00,220 I want to do a signature dry rub. 526 00:22:00,253 --> 00:22:02,957 Onion powder, garlic, a little bit of ginger, 527 00:22:02,990 --> 00:22:05,326 some coriander, smoked paprika. 528 00:22:05,359 --> 00:22:08,329 This is something that's extraordinarily cost effective, 529 00:22:08,362 --> 00:22:10,097 but is so, so flavorful. 530 00:22:10,130 --> 00:22:11,565 And we're gonna go on the grill 531 00:22:11,598 --> 00:22:13,400 right here, so you get those grill marks. 532 00:22:13,433 --> 00:22:17,004 So I'm gonna throw those fries down. Nice, clean fryer oil. 533 00:22:17,037 --> 00:22:19,106 I'm gonna go on the other side, we're getting those hatch marks. 534 00:22:19,139 --> 00:22:23,043 When you have nice, clean fryer oil, you get crispy hot fries. 535 00:22:23,076 --> 00:22:26,480 Salt, fresh-chopped parsley, a little bit of pecorino cheese. 536 00:22:26,513 --> 00:22:27,548 We're gonna take this guy off the flame, 537 00:22:27,581 --> 00:22:29,283 he's gonna rest right over here. 538 00:22:29,316 --> 00:22:31,018 And keep flipping it over, that's the key. 539 00:22:31,051 --> 00:22:32,453 Whenever you have a steak, gravity is taking 540 00:22:32,486 --> 00:22:34,021 all those juices to one side. 541 00:22:34,054 --> 00:22:36,023 So, very, very simple plate-up. 542 00:22:36,056 --> 00:22:37,992 And there you have it, there is the way 543 00:22:38,025 --> 00:22:40,794 to serve a ribeye in your pub. 544 00:22:40,827 --> 00:22:44,064 It's simple, it's easy, and on top of that, 545 00:22:44,097 --> 00:22:46,033 it's gonna make people happy, it's gonna keep people drinking, 546 00:22:46,066 --> 00:22:48,235 and people are gonna come back and spend that money. 547 00:22:48,268 --> 00:22:50,404 Chef Brad's new rendition of the ribeye 548 00:22:50,437 --> 00:22:54,375 is just ten steps above the ribeye we had before. 549 00:22:54,408 --> 00:22:56,176 Robbie: For the stress test tonight, I'm not gonna lie, 550 00:22:56,209 --> 00:22:58,012 I'm a little nervous, we need to prove 551 00:22:58,045 --> 00:22:59,213 that we have the knowledge 552 00:22:59,246 --> 00:23:00,881 and that we have the spirit 553 00:23:00,914 --> 00:23:02,583 and willingness to do better. 554 00:23:02,616 --> 00:23:05,452 Alright, so tonight there's a lot on the line. 555 00:23:05,485 --> 00:23:07,521 Brad: You guys have to get this down. 556 00:23:07,554 --> 00:23:09,390 We need you guys to work together. 557 00:23:09,423 --> 00:23:12,293 These are high stakes, pun completely intended. 558 00:23:12,326 --> 00:23:14,128 [engine revving] 559 00:23:14,161 --> 00:23:17,097 [upbeat music] 560 00:23:21,335 --> 00:23:22,903 Robbie: Alright, figure out what to do for the kitchen 561 00:23:22,936 --> 00:23:24,305 'cause we don't have a damn cook. 562 00:23:24,338 --> 00:23:26,206 - Unexpected always happens-- - Why is... 563 00:23:26,239 --> 00:23:28,242 - Why, what the-- - We have to roll with it. 564 00:23:28,275 --> 00:23:30,911 - How are we doing, Rob? - Doing alright, doing alright. 565 00:23:30,944 --> 00:23:33,013 You look a little stressed. Do we all talk for a minute? 566 00:23:33,046 --> 00:23:36,150 - Absolutely. Mm-hmm. - Okay, come on over, guys. 567 00:23:36,183 --> 00:23:39,253 - Uh, we lost somebody. - We did. 568 00:23:39,286 --> 00:23:44,091 Francisco, he works two jobs, and he told us his other boss 569 00:23:44,124 --> 00:23:45,993 had him on the schedule and told him he had to be there 570 00:23:46,026 --> 00:23:49,597 or they were gonna let him go, and he left. 571 00:23:49,630 --> 00:23:51,899 And so right now I don't have a cook. 572 00:23:51,932 --> 00:23:54,301 So who's the most qualified to cook? 573 00:23:54,334 --> 00:23:55,402 - It would be myself. - Okay. 574 00:23:55,435 --> 00:23:57,404 'Cause you've done it before. 575 00:23:57,437 --> 00:24:00,174 I think that's a smart decision. You're stepping up. 576 00:24:00,207 --> 00:24:02,309 - I'm proud to see that. - Thank you. 577 00:24:02,342 --> 00:24:04,211 So who's in the kitchen with you? 578 00:24:04,244 --> 00:24:06,614 - I know how to do it. Yeah. - You okay doing it? 579 00:24:06,647 --> 00:24:08,382 - Who's your manager? Robbie: Kristina. 580 00:24:08,415 --> 00:24:10,351 She would be the manager on the floor. 581 00:24:10,384 --> 00:24:12,920 - Okay, so we got a plan. - Absolutely. 582 00:24:12,953 --> 00:24:15,222 - So let's get organized. - Got you. 583 00:24:15,255 --> 00:24:17,091 Robbie: So I'm nervous going in the stress test. 584 00:24:17,124 --> 00:24:20,094 My worries are that we just completely flop it, 585 00:24:20,127 --> 00:24:22,062 and then everything I worked for is gone. 586 00:24:22,095 --> 00:24:23,530 But I can't look at it like that. 587 00:24:23,563 --> 00:24:25,232 I have to set that fear aside to 588 00:24:25,265 --> 00:24:27,001 where you're stepping up as a team 589 00:24:27,034 --> 00:24:28,636 and we're gonna make this work. 590 00:24:28,669 --> 00:24:31,005 Alright, guys, come on in. Welcome to Coaches. 591 00:24:31,038 --> 00:24:32,473 [crowd cheering] 592 00:24:32,506 --> 00:24:34,608 - Welcome, welcome. Alright. - Hey, guys, welcome in. 593 00:24:34,641 --> 00:24:37,011 Jason: How you doing today? How y'all doing? 594 00:24:37,044 --> 00:24:39,346 [indistinct chatter] 595 00:24:39,379 --> 00:24:41,348 Well, what did y'all wanna get started with? What kinda drinks? 596 00:24:41,381 --> 00:24:42,549 Woman 1: First base. - First base? 597 00:24:42,582 --> 00:24:44,018 - What are we thinking, man? - Um... 598 00:24:44,051 --> 00:24:45,519 - Upside-down margarita? - Yup. 599 00:24:45,552 --> 00:24:48,455 Oh, and the buffalo wings and steak sandwich. 600 00:24:48,488 --> 00:24:49,957 - Got you. Jason: Three more margaritas. 601 00:24:49,990 --> 00:24:51,659 - Excellent. - And the steak sandwich. 602 00:24:51,692 --> 00:24:54,028 [indistinct chatter] 603 00:24:54,061 --> 00:24:55,429 Can you put your stopwatch on for me? 604 00:24:55,462 --> 00:24:57,031 I wanna see how long it takes. 605 00:24:57,064 --> 00:24:58,265 - Perfect. Thank you. - Yeah. 606 00:24:58,298 --> 00:25:00,334 [indistinct chatter] 607 00:25:00,367 --> 00:25:03,337 Uh, you wanna do ice last 'cause number's gonna die. 608 00:25:03,370 --> 00:25:04,738 [chuckles] This is gonna be fun. 609 00:25:04,771 --> 00:25:07,641 - Yeah. - Reaching over. 610 00:25:07,674 --> 00:25:10,644 - Going back. Watch. - Well, we're off and running. 611 00:25:10,677 --> 00:25:14,048 Since we lost Francisco, Robbie's in the kitchen 612 00:25:14,081 --> 00:25:16,450 with Sam, cooking, orders are starting to come in. 613 00:25:16,483 --> 00:25:20,054 Be stronger than this. Oh, no, I lost one. Oh, I lost two. 614 00:25:20,087 --> 00:25:23,089 Not looking strong. The next few minutes will tell all. 615 00:25:24,358 --> 00:25:26,060 [indistinct chatter] 616 00:25:26,093 --> 00:25:28,362 I don't taste any tequila in that whatsoever. 617 00:25:28,395 --> 00:25:31,332 Listen up, everyone, since this is a popular place 618 00:25:31,365 --> 00:25:35,502 to watch the Astros' games, I got nine baseballs here. 619 00:25:35,535 --> 00:25:38,706 How many strikes in an inning? Nine! 620 00:25:38,739 --> 00:25:40,574 Every time they start screwing up now, 621 00:25:40,607 --> 00:25:42,543 I'm dropping a ball in the buckets. 622 00:25:42,576 --> 00:25:45,079 We get nine strikes, I'm closing this place down. 623 00:25:45,112 --> 00:25:46,614 [intense music] 624 00:25:46,647 --> 00:25:49,116 I am supposed to float the tequila. 625 00:25:49,149 --> 00:25:50,384 You are supposed to float the tequila. 626 00:25:50,417 --> 00:25:51,485 I'm gonna make this drink, 627 00:25:51,518 --> 00:25:53,253 like, five times today. 628 00:25:55,088 --> 00:25:59,226 Diana: You have to float your tequila. Come on, man. 629 00:25:59,259 --> 00:26:03,597 Right now you've dumped two drinks down the drain. One, two. 630 00:26:03,630 --> 00:26:05,099 I can't get through these drinks, will you take 631 00:26:05,132 --> 00:26:06,333 those people's food order down there? 632 00:26:06,366 --> 00:26:09,803 Hi, guys. [laughs] What can I get you? 633 00:26:09,836 --> 00:26:11,272 Brad: Grill marks are looking good, but it's 634 00:26:11,305 --> 00:26:13,407 a little too much high flame, guys. 635 00:26:13,440 --> 00:26:16,110 - Rob, are these ready? Robbie: Yes, they are ready. 636 00:26:16,143 --> 00:26:17,678 Braden: How are we supposed to get this in here? 637 00:26:17,711 --> 00:26:21,315 Come on, guys, we gotta go a lot faster. Look at this. 638 00:26:21,348 --> 00:26:24,218 One, two, three, four, five, six, seven, eight. 639 00:26:24,251 --> 00:26:26,353 Twelve, thirteen tickets, guys. 640 00:26:26,386 --> 00:26:28,622 Jon: We gotta double up. Please dig us out. 641 00:26:30,490 --> 00:26:31,825 So have you guys been helped already? 642 00:26:31,858 --> 00:26:34,061 You're just waiting on drinks? I do apologize. 643 00:26:34,094 --> 00:26:35,663 Sammy: Two wings, guys. - Not me, bro. 644 00:26:35,696 --> 00:26:38,499 No name, quick sale. We-we've gotta start tabs. 645 00:26:38,532 --> 00:26:41,502 - What does your stopwatch say? Woman 2: Fourteen and a half. 646 00:26:41,535 --> 00:26:44,104 Fourteen-and-a-half minutes. Do you have a drink? 647 00:26:44,137 --> 00:26:46,740 - No. - Another ball! 648 00:26:46,773 --> 00:26:49,710 How long have you guys been waiting? 649 00:26:49,743 --> 00:26:51,712 Strike! Another ball! 650 00:26:51,745 --> 00:26:55,382 Who's still waiting for a drink? Show me. Who's still waiting? 651 00:26:55,415 --> 00:26:57,551 Jon: Is that a strike? 652 00:26:57,584 --> 00:26:59,420 Another one. 653 00:26:59,453 --> 00:27:02,456 Five down, four to go. 654 00:27:02,489 --> 00:27:04,491 Robbie, I'm so sorry, real quick, ticket time's... 655 00:27:04,524 --> 00:27:06,160 - What are we looking at? Robbie: Um, about... 656 00:27:06,193 --> 00:27:09,730 Oh, gosh, about 20 minutes. Alright, 20. 657 00:27:09,763 --> 00:27:13,834 Okay, so there were five of you, and you got four drinks. 658 00:27:13,867 --> 00:27:16,537 Is that another strike? It is. 659 00:27:16,570 --> 00:27:19,807 Guys, serve a table at the entire time, 660 00:27:19,840 --> 00:27:21,642 not four out of five. 661 00:27:21,675 --> 00:27:25,613 Another strike, guys. We're running out of balls! 662 00:27:25,646 --> 00:27:27,348 Brad: Yeah, you guys got tickets hanging, too. 663 00:27:27,381 --> 00:27:28,816 Jon: Talk to me, chef. How are we doing? 664 00:27:28,849 --> 00:27:30,851 We have over 12 tickets just hanging. 665 00:27:30,884 --> 00:27:32,453 Brad: The tickets that are right here aren't even being made. 666 00:27:32,486 --> 00:27:34,288 I think we're making one ticket at a time. 667 00:27:34,321 --> 00:27:36,190 Okay, now that steak is on fire. 668 00:27:36,223 --> 00:27:39,360 Literally that steak is on fire. Tongs, tongs. 669 00:27:39,393 --> 00:27:41,795 [intense music] 670 00:27:45,399 --> 00:27:47,067 [glass shattering] 671 00:27:47,100 --> 00:27:50,337 That steak is on fire. Literally that steak is on fire. 672 00:27:50,370 --> 00:27:51,772 Tongs, tongs. 673 00:27:51,805 --> 00:27:53,007 Okay, that's another strike, man. 674 00:27:53,040 --> 00:27:54,275 Yeah. 675 00:27:54,308 --> 00:27:56,844 Jon: You heard your chef. 676 00:27:56,877 --> 00:27:58,779 So I'm seeing steaks that are getting thrown in the garbage 677 00:27:58,812 --> 00:28:01,815 'cause they're overcooked. We're putting wings in with fries. 678 00:28:01,848 --> 00:28:03,951 There is absolutely no order here. 679 00:28:03,984 --> 00:28:05,920 Let's not forget the kitchen. 680 00:28:05,953 --> 00:28:08,989 Two steaks just thrown in the trash. 681 00:28:09,022 --> 00:28:12,226 Strike. Strike. One ball left. 682 00:28:12,259 --> 00:28:15,829 Let's see how long we can survive. How are we doing? 683 00:28:15,862 --> 00:28:17,798 They're shaking their drinks the wrong way. 684 00:28:17,831 --> 00:28:20,267 It's like we completely forgot what training was today. 685 00:28:20,300 --> 00:28:22,436 - We're under the wire for sure. - Yeah, absolutely. 686 00:28:22,469 --> 00:28:25,139 Diana: Menu knowledge is what we're struggling with mainly. 687 00:28:25,172 --> 00:28:26,707 I'm constantly dumping drinks. 688 00:28:26,740 --> 00:28:29,043 We are failing and falling way behind. 689 00:28:29,076 --> 00:28:31,045 - Tiny bit of salt and pepper. - Uh-huh. 690 00:28:31,078 --> 00:28:32,479 Talk to me, chef. How are we doing? 691 00:28:32,512 --> 00:28:34,248 We're not doing great, Jon. 692 00:28:34,281 --> 00:28:35,849 Brad: We don't have the layout, we don't have the system. 693 00:28:35,882 --> 00:28:37,484 We've seen what we need to see. 694 00:28:37,517 --> 00:28:40,087 You got a lot of work to do. 695 00:28:40,120 --> 00:28:43,257 I hate to say it, folks, the bar can't do it. 696 00:28:43,290 --> 00:28:45,926 They don't have the skills yet, the kitchen can't do it. 697 00:28:45,959 --> 00:28:47,827 We can't get any food to you. 698 00:28:49,296 --> 00:28:51,932 Final strike, game over. 699 00:28:51,965 --> 00:28:54,335 Robbie, come out here! 700 00:28:54,368 --> 00:28:56,270 Tonight we failed, didn't we? 701 00:28:56,303 --> 00:28:58,239 - Absolutely. - You wanna apologize? 702 00:28:58,272 --> 00:29:00,140 I'm sorry, everybody, we're gonna work it out, 703 00:29:00,173 --> 00:29:01,842 and I ask you guys to come back and support us, 704 00:29:01,875 --> 00:29:04,178 and we'll show ourselves much improved, I promise. 705 00:29:04,211 --> 00:29:06,113 [all cheering] 706 00:29:06,146 --> 00:29:07,381 [applauding] 707 00:29:07,414 --> 00:29:09,283 Robbie: So tonight it was just rough. 708 00:29:09,316 --> 00:29:12,353 And I'm so welcoming the training in the upcoming days. 709 00:29:12,386 --> 00:29:13,920 I know that we need it. 710 00:29:16,823 --> 00:29:19,759 [upbeat music] 711 00:29:27,200 --> 00:29:29,904 - Hello, everybody. Hi. - Hello, Diana. 712 00:29:29,937 --> 00:29:31,205 How do we feel how last night went? 713 00:29:31,238 --> 00:29:32,406 Stressful. 714 00:29:32,439 --> 00:29:35,109 - Stressful? - Chaotic. 715 00:29:35,142 --> 00:29:36,977 Last night during the stress test, I had to dump 716 00:29:37,010 --> 00:29:38,946 so many cocktails down the drain. 717 00:29:38,979 --> 00:29:40,981 Diana: What I wanna focus on today in training is their 718 00:29:41,014 --> 00:29:43,450 pour counts because once they get their pour counts down, 719 00:29:43,483 --> 00:29:45,786 they'll be able to remain consistent with their drinks. 720 00:29:45,819 --> 00:29:47,988 Diana: So to get our accurate pour counts, 721 00:29:48,021 --> 00:29:50,858 the nice technique that I like to use is the siren technique. 722 00:29:50,891 --> 00:29:53,093 You kind of count like the pace of a siren would go. 723 00:29:53,126 --> 00:29:55,562 So it would be like, one, two, three, four, 724 00:29:55,595 --> 00:29:59,033 five, six, seven, eight. And eight would be your... 725 00:29:59,066 --> 00:30:00,935 - Two ounce. - Two ounce. Two ounce pour. 726 00:30:00,968 --> 00:30:02,836 [imitates siren] That kind of... 727 00:30:02,869 --> 00:30:05,205 Exactly. That's exactly the pace that you wanna go. 728 00:30:05,238 --> 00:30:07,942 I've actually never heard somebody refer to it as a siren. 729 00:30:07,975 --> 00:30:09,810 It was a really good earning technique, honestly, 730 00:30:09,843 --> 00:30:11,845 'cause it sticks with you, it's really easy to remember. 731 00:30:11,878 --> 00:30:13,380 And now you can't get that sound of a siren 732 00:30:13,413 --> 00:30:15,816 out of your head, so you can never forget it. 733 00:30:15,849 --> 00:30:18,419 So we're introducing a challenge cocktail. 734 00:30:18,452 --> 00:30:20,154 Jon and I wanted to create something that would draw 735 00:30:20,187 --> 00:30:22,456 the customers in, like how they have people that have 736 00:30:22,489 --> 00:30:25,326 the world's biggest hamburger or the spiciest wings, 737 00:30:25,359 --> 00:30:27,461 you will have the Buckin' Bronco, 738 00:30:27,494 --> 00:30:29,930 and it'll be a challenge for them to finish the drink. 739 00:30:29,963 --> 00:30:32,900 Diana: In a mixing glass, muddle two Thai chilies sliced, 740 00:30:32,933 --> 00:30:35,769 then add five dashes of firewater, 741 00:30:35,802 --> 00:30:37,905 half ounce Twisted Alchemy lime juice, 742 00:30:37,938 --> 00:30:40,074 one ounce house ancho chili syrup, 743 00:30:40,107 --> 00:30:43,210 half ounce triple sec, one ounce whiskey. 744 00:30:43,243 --> 00:30:47,982 Add ice, shake, dump into a rocks glass. 745 00:30:48,015 --> 00:30:51,151 Garnish with a lime wheel and Thai chili pepper skewer. 746 00:30:51,184 --> 00:30:53,019 This is the Buckin' Bronco. 747 00:30:56,023 --> 00:31:00,261 Then they have to eat the chili before they drink the drink. 748 00:31:00,294 --> 00:31:01,595 That's interesting. 749 00:31:01,628 --> 00:31:03,530 Diana: And then they have to finish it. 750 00:31:03,563 --> 00:31:05,432 The Bronco drink is so amazing. 751 00:31:05,465 --> 00:31:07,301 Robbie: The challenge, the presentation. 752 00:31:07,334 --> 00:31:09,203 I know that people are gonna be excited about drinking 753 00:31:09,236 --> 00:31:10,838 and wanting to continue to drink 'em. 754 00:31:10,871 --> 00:31:13,073 It's so exciting to add a fun flavor to the bar. 755 00:31:13,106 --> 00:31:16,010 We have a lot more training to do. Tomorrow is relaunch. 756 00:31:16,043 --> 00:31:18,078 - Yes. - So let's get to training. 757 00:31:18,111 --> 00:31:20,113 - So, yes. - Yes, let's do this. 758 00:31:22,082 --> 00:31:25,018 [instrumental music] 759 00:31:29,489 --> 00:31:33,093 Last night I saw Robbie work his butt off 760 00:31:33,126 --> 00:31:34,862 and accomplish nothing. 761 00:31:34,895 --> 00:31:38,432 Something happened to him that's causing him to fail. 762 00:31:38,465 --> 00:31:42,403 This is my last chance to find out what's causing him 763 00:31:42,436 --> 00:31:45,839 to hold himself back from success. 764 00:31:45,872 --> 00:31:47,975 - How are you feeling? - Good. 765 00:31:48,008 --> 00:31:49,977 Tired, lot of information to absorb, 766 00:31:50,010 --> 00:31:52,146 a lot of everything, but I'm feeling good. 767 00:31:52,179 --> 00:31:54,515 I'm very grateful. Thank you so very much. 768 00:31:54,548 --> 00:31:57,451 I know you are. And-and that's why I'm working so hard for you. 769 00:31:57,484 --> 00:31:59,486 What happened that made you lose yourself? 770 00:32:01,054 --> 00:32:02,556 Talk to me. 771 00:32:02,589 --> 00:32:05,292 [inhales sharply] Well, I... 772 00:32:05,325 --> 00:32:07,227 I don't speak of it often, 773 00:32:07,260 --> 00:32:10,197 um, because I was raised 774 00:32:10,230 --> 00:32:13,334 to never even in weak moments to appear weak. 775 00:32:13,367 --> 00:32:17,371 And so I learned to, in moments of sadness I-I went 776 00:32:17,404 --> 00:32:20,507 or-or hard times, I had to rely on myself there for a minute. 777 00:32:20,540 --> 00:32:22,576 - You withdraw. - And I withdrew. 778 00:32:22,609 --> 00:32:24,245 And I withdraw into it. 779 00:32:24,278 --> 00:32:26,180 And in the process of me doing that, 780 00:32:26,213 --> 00:32:29,516 then my best friend had the brain tumors 781 00:32:29,549 --> 00:32:33,921 and I just... it got like a hit on me. 782 00:32:33,954 --> 00:32:36,690 From a high in life, of starting into the bar 783 00:32:36,723 --> 00:32:39,360 to one of the lowest emotional points of it. 784 00:32:39,393 --> 00:32:41,495 Wow. You shut down. 785 00:32:41,528 --> 00:32:46,133 Yeah, but I just put on the face, you know? 786 00:32:46,166 --> 00:32:47,534 I had to wear the face every day. 787 00:32:47,567 --> 00:32:50,037 - Are you're still jovial... - Yeah. 788 00:32:50,070 --> 00:32:51,906 - Robbie, right? - I had to do that. 789 00:32:51,939 --> 00:32:54,642 But no one could see what was going on inside. 790 00:32:54,675 --> 00:32:56,210 Let me tell you a couple of things. 791 00:32:56,243 --> 00:32:59,914 - Okay. - One, you're a good guy. 792 00:32:59,947 --> 00:33:04,018 - I think Kristina is terrific. - Absolutely. 793 00:33:04,051 --> 00:33:07,321 So let's work on giving her a little more authority. 794 00:33:07,354 --> 00:33:10,557 A little backup for you will make you stronger. 795 00:33:10,590 --> 00:33:12,326 We're back on sync in the kitchen. 796 00:33:12,359 --> 00:33:14,228 Bartenders are working hard to get them 797 00:33:14,261 --> 00:33:15,629 all up to speed by tomorrow. 798 00:33:15,662 --> 00:33:18,165 - Yes. Mm-hmm. - Your staff is trained. 799 00:33:18,198 --> 00:33:21,702 You got great food, you got a great cocktail program. 800 00:33:21,735 --> 00:33:24,672 - All that past is gone. - Yeah. 801 00:33:24,705 --> 00:33:26,440 I want you to look me deep in the eyes 802 00:33:26,473 --> 00:33:28,342 and say, "I deserve this." 803 00:33:28,375 --> 00:33:29,710 I deserve this. 804 00:33:29,743 --> 00:33:30,744 "I've helped a lot of people in 805 00:33:30,777 --> 00:33:32,413 my life. I deserve this." 806 00:33:32,446 --> 00:33:34,481 Ooh, "I've helped a lot of people 807 00:33:34,514 --> 00:33:37,151 in my life, and I deserve it." 808 00:33:37,184 --> 00:33:39,486 Say it again. Come on, buddy, say it. 809 00:33:39,519 --> 00:33:41,255 I've helped a lot of people in my life, 810 00:33:41,288 --> 00:33:43,591 and I deserve this. Thank you. 811 00:33:43,624 --> 00:33:45,526 Now we're getting somewhere on this, 812 00:33:45,559 --> 00:33:47,695 and now I got an owner who deserves it. 813 00:33:47,728 --> 00:33:49,463 - Yeah. - Who's excited to see it. 814 00:33:49,496 --> 00:33:52,132 - Absolutely. Yes. - Staff that's ready. 815 00:33:52,165 --> 00:33:53,634 Alright, buddy, I gotta go back and finish your bar. 816 00:33:53,667 --> 00:33:55,369 - Yeah, okay. - Alright. 817 00:33:55,402 --> 00:33:56,470 Robbie: Oh, this week I've 818 00:33:56,503 --> 00:33:59,240 learned so much about myself. 819 00:33:59,273 --> 00:34:01,709 I'm gonna show my team that I have my fight back. 820 00:34:01,742 --> 00:34:04,111 And I'm gonna do that by showing up, 821 00:34:04,144 --> 00:34:06,146 making the changes that need to be made 822 00:34:06,179 --> 00:34:07,614 and standing around with them. 823 00:34:08,582 --> 00:34:11,518 [instrumental music] 824 00:34:15,856 --> 00:34:18,792 [machine whirring] 825 00:34:33,173 --> 00:34:35,242 [crowd cheering] 826 00:34:35,275 --> 00:34:36,744 [crowd applauding] 827 00:34:36,777 --> 00:34:39,580 - Hello! - Hello. 828 00:34:39,613 --> 00:34:42,583 - They're here to support ya. - Absolutely, absolutely. 829 00:34:42,616 --> 00:34:45,352 - How are you feeling, Robbie? - Ooh, I'm nervous. 830 00:34:45,385 --> 00:34:47,655 Jon: I bet. - Excited. I'm so excited. 831 00:34:47,688 --> 00:34:49,223 He's energized, isn't he? 832 00:34:49,256 --> 00:34:51,058 - Yes, he is. Jon: He's a different man. 833 00:34:51,091 --> 00:34:53,494 When I got here and I said, "I don't think he can do it," 834 00:34:53,527 --> 00:34:56,697 you said to me, "He can." 835 00:34:56,730 --> 00:35:00,868 And I stayed here because of you. And you were right. 836 00:35:00,901 --> 00:35:02,436 Robbie: Thank you. - And you really stepped up. 837 00:35:02,469 --> 00:35:04,371 I see what kind of man you are now. 838 00:35:04,404 --> 00:35:05,706 - Thank you. - He's a good guy, isn't he? 839 00:35:05,739 --> 00:35:06,740 - Absolutely, yes. - Yes, he is. 840 00:35:06,773 --> 00:35:08,642 Jon: Well, you deserve this. 841 00:35:10,911 --> 00:35:12,613 Alright, here we go, guys. You ready? 842 00:35:12,646 --> 00:35:13,814 - Whoo! - Here we go. One... 843 00:35:13,847 --> 00:35:15,849 [crowd applauding] 844 00:35:15,882 --> 00:35:19,420 Two, three! 845 00:35:19,453 --> 00:35:23,190 Oh, my goodness! I love that. 846 00:35:23,223 --> 00:35:24,491 Holy shit. 847 00:35:27,461 --> 00:35:28,929 [glass shattering] 848 00:35:28,962 --> 00:35:30,698 Alright, here we go, guys. You ready? 849 00:35:30,731 --> 00:35:31,732 Here we go. One... 850 00:35:31,765 --> 00:35:33,834 [crowd applauding] 851 00:35:33,867 --> 00:35:37,238 Two, three. 852 00:35:37,271 --> 00:35:40,174 Oh, my goodness! I love that. 853 00:35:40,207 --> 00:35:43,177 [instrumental music] 854 00:35:43,210 --> 00:35:44,945 Robbie: I love that. - Yes. 855 00:35:44,978 --> 00:35:47,881 [applauding] 856 00:35:47,914 --> 00:35:49,717 It's okay, man. 857 00:35:49,750 --> 00:35:51,852 You got it, big man. You need to hold it in, buddy. 858 00:35:51,885 --> 00:35:53,821 - This is awesome. - This is real, this is you. 859 00:35:53,854 --> 00:35:55,656 - What do you think? - I love it. 860 00:35:55,689 --> 00:35:57,691 Jon: It's got some class now, like you. 861 00:35:57,724 --> 00:35:59,827 Thank you. [exhaling sharply] 862 00:35:59,860 --> 00:36:01,929 So, new brand. 863 00:36:01,962 --> 00:36:04,164 Jon: New reason to come, right? - Definitely. 864 00:36:04,197 --> 00:36:08,369 Jon: Call to actions on the windows, so you know what it is. 865 00:36:08,402 --> 00:36:11,305 Humble Sign Company worked all night long 866 00:36:11,338 --> 00:36:13,340 to get those letters done for you guys. 867 00:36:13,373 --> 00:36:16,243 I can't wait for you to see the inside. 868 00:36:16,276 --> 00:36:19,413 - I can't either. Ha-ha. - I bet you can't. You ready? 869 00:36:19,446 --> 00:36:21,315 - I'm ready. Alright. - Go ahead. 870 00:36:21,348 --> 00:36:22,483 Come on, y'all. Come on, come on. 871 00:36:22,516 --> 00:36:24,018 [crowd cheering] 872 00:36:24,051 --> 00:36:25,452 [indistinct chatter] 873 00:36:25,485 --> 00:36:27,187 - Oh! - Oh, my God! 874 00:36:27,220 --> 00:36:29,456 [indistinct chatter] 875 00:36:29,489 --> 00:36:32,059 - What? Holy shit! I love this. - Oh, my God. 876 00:36:32,092 --> 00:36:35,396 - Wow! - This is [bleep] amazing. 877 00:36:35,429 --> 00:36:39,366 Robbie: Look at this. This is unreal. 878 00:36:39,399 --> 00:36:40,901 These booths are sick, and you can see 879 00:36:40,934 --> 00:36:43,103 from one end to the other. 880 00:36:43,136 --> 00:36:46,807 Oh, look at the lights. Look at... I love those bar stools. 881 00:36:46,840 --> 00:36:48,074 Wow! 882 00:36:49,343 --> 00:36:50,844 Wow! 883 00:36:50,877 --> 00:36:53,013 It's hard to contain myself 884 00:36:53,046 --> 00:36:55,816 walking in the doors tonight. Everything in here I love. 885 00:36:55,849 --> 00:37:00,454 Everything feels bigger, brighter, open, inviting. 886 00:37:00,487 --> 00:37:02,156 I just love it all. 887 00:37:02,189 --> 00:37:03,524 Jon: What do you think? 888 00:37:03,557 --> 00:37:05,292 Jason: This is... It's amazing. - Awesome. 889 00:37:05,325 --> 00:37:08,329 Jason: This is so awesome. Kristina: Thank you so much. 890 00:37:08,362 --> 00:37:10,297 So there's a lot more. Come, grab a seat, guys. 891 00:37:10,330 --> 00:37:12,833 - I wanna show you everything. - Oh, my God. 892 00:37:12,866 --> 00:37:15,836 So now we're set up with two workstations, 893 00:37:15,869 --> 00:37:18,005 two brand-new soda guns. 894 00:37:18,038 --> 00:37:21,475 Jon: Now we're really set up to become a machine. Right, guys? 895 00:37:21,508 --> 00:37:26,113 You have a SkyTab POS system on both sides. 896 00:37:26,146 --> 00:37:28,115 Then I got Cocktail Kingdom to give you guys 897 00:37:28,148 --> 00:37:31,385 all the bar supplies, tools, glassware. 898 00:37:31,418 --> 00:37:35,422 I got Barproducts.com to give us all the barware, 899 00:37:35,455 --> 00:37:38,392 Got Signs in Houston to do vinyl wrap on your walls. 900 00:37:38,425 --> 00:37:41,895 Look at that beautiful vinyl wrap they custom-made for you. 901 00:37:41,928 --> 00:37:45,332 TV Installation Houston did all of your TVs. 902 00:37:45,365 --> 00:37:47,334 Overhauled the entire system. 903 00:37:47,367 --> 00:37:50,337 And we made a special little loop there for you guys 904 00:37:50,370 --> 00:37:54,208 that shows some of your foods and some of your cocktails. 905 00:37:54,241 --> 00:37:56,477 Lastly, I was a little worried about your refrigeration, 906 00:37:56,510 --> 00:37:58,879 so I got Texas Restaurant Improvement to come in. 907 00:37:58,912 --> 00:38:01,949 They checked every refrigerator. Everything is perfect. 908 00:38:01,982 --> 00:38:03,984 So you know you're set in the kitchen now, Francisco. 909 00:38:04,017 --> 00:38:05,619 - Good deal. - You got everything you need. 910 00:38:05,652 --> 00:38:07,021 Thank you so much. 911 00:38:07,054 --> 00:38:08,923 So, what do you think? 912 00:38:08,956 --> 00:38:10,524 Kristina: I-I-- - Ms. General Manager? 913 00:38:10,557 --> 00:38:14,295 I'm speechless. I-I... Overwhelmed. 914 00:38:14,328 --> 00:38:15,896 Alright, guys, we got a big crowd out there, right? 915 00:38:15,929 --> 00:38:17,531 - Yeah. - Okay, we got 'em here. 916 00:38:17,564 --> 00:38:19,166 Robbie: Uh-huh. - Tonight, get 'em back. 917 00:38:19,199 --> 00:38:21,101 - Alright. - Okay, guys, let's go to it. 918 00:38:21,134 --> 00:38:22,269 Alright. 919 00:38:22,302 --> 00:38:24,170 [applauding] 920 00:38:26,273 --> 00:38:30,044 [sighs] Welcome to Midtown Pub, guys. Come on in. 921 00:38:30,077 --> 00:38:31,879 [crowd cheering] 922 00:38:31,912 --> 00:38:34,415 [instrumental music] 923 00:38:34,448 --> 00:38:36,617 Jojo: Hello. Jason: Welcome in, welcome in. 924 00:38:36,650 --> 00:38:40,120 You guys, how we doing? Let's party, boys. 925 00:38:40,153 --> 00:38:41,255 Woman 3: Why don't you open up your caddy? 926 00:38:41,288 --> 00:38:43,223 [ice rattling] 927 00:38:43,256 --> 00:38:44,491 Woman 4: So what would you suggest? 928 00:38:44,524 --> 00:38:46,393 Honestly, I love the Bronco. 929 00:38:46,426 --> 00:38:49,496 So, so the Bronco has a challenge with it, right? 930 00:38:49,529 --> 00:38:53,100 You get level five and you can finish it, you get a T-shirt. 931 00:38:53,133 --> 00:38:55,135 [laughing] 932 00:38:55,168 --> 00:38:58,572 Brad: Alright, we got tickets, all day we have 933 00:38:58,605 --> 00:39:02,243 two orders of wings, two chicken, three steak sandwiches. 934 00:39:02,276 --> 00:39:04,945 - How are we doing, guys? - We're getting it done. 935 00:39:04,978 --> 00:39:06,380 - We're getting there. - He's-he's hustling. 936 00:39:06,413 --> 00:39:07,615 He's doing a great job, he's got 937 00:39:07,648 --> 00:39:08,682 this whole kitchen rocking already. 938 00:39:08,715 --> 00:39:10,050 Jon: Excellent. Smooth, guys. 939 00:39:10,083 --> 00:39:11,318 Much smoother than the other night. 940 00:39:11,351 --> 00:39:12,987 Much smoother. Alright, brother. 941 00:39:13,020 --> 00:39:15,422 Let's keep rocking and rolling. We're doing a good job. 942 00:39:15,455 --> 00:39:17,424 Braden: Try to eat the pepper first. 943 00:39:17,457 --> 00:39:19,426 We gotta eat the pepper first and then drink the drink. 944 00:39:19,459 --> 00:39:20,461 - Okay. - Alright. 945 00:39:20,494 --> 00:39:22,596 Whoo! 946 00:39:22,629 --> 00:39:24,531 Oh, he's getting the shirt, man. 947 00:39:24,564 --> 00:39:26,433 - We might have to give him... - Yeah. 948 00:39:26,466 --> 00:39:28,636 We might have to give him two maybe. 949 00:39:28,669 --> 00:39:31,205 Buddy, buddy, you got a shirt. 950 00:39:31,238 --> 00:39:33,173 Woman 5: Yes! 951 00:39:33,206 --> 00:39:35,376 - Alan? I'm Jon. - Yes. Hi, Jon. 952 00:39:35,409 --> 00:39:36,577 - Nice to meet you. - Nice to meet you as well. 953 00:39:36,610 --> 00:39:38,078 I know you're Robbie's buddy. 954 00:39:38,111 --> 00:39:40,314 - Yeah, 27 years. - What do you think? 955 00:39:40,347 --> 00:39:42,216 I think it's awesome. He deserves it. 956 00:39:42,249 --> 00:39:44,985 Robbie is a very giving person. He-he-- 957 00:39:45,018 --> 00:39:47,388 And he's gotta take care of himself now. 958 00:39:47,421 --> 00:39:49,056 Thank you, I've been talking to him about that, so I'mma 959 00:39:49,089 --> 00:39:50,691 tell him Jon say it along with me, we need to 960 00:39:50,724 --> 00:39:52,493 make sure you focus on yourself a little bit-- 961 00:39:52,526 --> 00:39:54,995 - It's a deal, it's a deal. - Absolutely. But thank you so-- 962 00:39:55,028 --> 00:39:57,531 Hopefully, he's got a whole new lease on life now. 963 00:39:57,564 --> 00:39:59,633 We're gonna try to make it. Thank you, sir, so much. 964 00:39:59,666 --> 00:40:01,101 - Nice to meet you, Alan. - Likewise. 965 00:40:01,134 --> 00:40:02,369 Jon: Look at this, Robbie, we're coming 966 00:40:02,402 --> 00:40:04,171 together, man. We're coming together. 967 00:40:04,204 --> 00:40:06,206 This looks like a bar operation here. 968 00:40:06,239 --> 00:40:08,208 - Whoo! - Buddy, buddy. 969 00:40:08,241 --> 00:40:10,044 Yeah, sure, that's a brand right there. 970 00:40:10,077 --> 00:40:12,980 I was feeling in such a dark hole, 971 00:40:13,013 --> 00:40:15,115 and now it's like I've bust out of it. 972 00:40:15,148 --> 00:40:16,984 It hurts so much. 973 00:40:17,017 --> 00:40:19,987 I'm so excited and so grateful to have this fresh start. 974 00:40:20,020 --> 00:40:21,555 Jon: How are you feeling? Robbie: Amazing. 975 00:40:21,588 --> 00:40:23,290 - Okay. Ah. - Thank you so much. 976 00:40:23,323 --> 00:40:25,159 - It's a beautiful place. - Thank you. 977 00:40:25,192 --> 00:40:28,028 You got a great team of people who really believe in you now. 978 00:40:28,061 --> 00:40:29,296 - You realize that? - Absolutely. 979 00:40:29,329 --> 00:40:31,198 And most importantly, to me, 980 00:40:31,231 --> 00:40:33,434 I want you to know I believe in you, buddy. 981 00:40:33,467 --> 00:40:35,603 - That's so good to hear. - My work's done. 982 00:40:35,636 --> 00:40:38,205 - Thank you so much. - I'm out of your bar, right? 983 00:40:38,238 --> 00:40:41,308 Robbie is a good guy who was in a bad place. 984 00:40:41,341 --> 00:40:43,310 Jon: He lost his own confidence. 985 00:40:43,343 --> 00:40:45,479 And now, through four days of training, 986 00:40:45,512 --> 00:40:48,916 his confidence is back, his pride is back 987 00:40:48,949 --> 00:40:52,119 and he's making money. I call that a pretty good rescue. 988 00:40:52,152 --> 00:40:54,487 [instrumental music] 989 00:41:18,946 --> 00:41:21,882 [rock music] 990 00:41:42,903 --> 00:41:45,238 [instrumental music] 991 00:41:46,206 --> 00:41:49,706 ♪ MTV ♪♪♪