LORI: Baby! LEX: Oh, the baby!
- Baby. - The baby!
The baby’s here.
Oh, we gotta see the nuggie!
LORI: I have been so looking forward
to see Arkady’s baby since he’s come into this world.
Cannot wait.
LEX: Oh! LORI: Oh my God!
(overlapping chatter)
- Look at that thing! - Look at him!
- What’s up, man?
- Hey, look at that! - So cute!
- Kady, he’s beautiful. - He really is.
- He got a little popcorn head. - He’s beautiful.
(radio beeping)
DISPATCH: Alpha 3241, two people shot at the location
Wait for Code 4.
KEELEY: It’s about that time, y’all.
- All right, y’all get to work. - About that time?
Kady, you sure don’t wanna come get on the truck?
No, we’re good. We’re good.
- All right. - Y’all be careful.
- Bye. Bye. - Miss, y’all.
- Mwah, mwah, mwah, mwah. - Bye-bye!
JOE: They confirmed one person shot in the chest.
They’re trying to find the second patient.
I think it’s gonna be a trauma call.
(monitor beeping)
Might have to tool up, man.
TITUS: Might have to. I think Holly’s on scene.
Trauma dude shot in the chest though, man.
I heard Brad is in route too.
BRAD: Now they’re telling us that CPR is in progress
on one of the patients that’s been shot.
DISPATCH: 3251, stand by.
So, we’re trying to get two units out there
just in case this ends up being a trauma code
with another person that’s shot on the scene.
One person confirmed shot in the chest.
Sir!
(overlapping shouting)
HOLLY: I’m currently on scene with a male patient
that’s been shot, and this scene
is completely chaotic.
We do not have a large enough police presence
versus having a really large crowd
of very upset people.
(overlapping shouting)
Even though communications is telling me
there may be more than one patient,
right now we’re only seeing this one patient.
BRAD: Get ’em locked in here.
HOLLY: He might be too small.
BRAD: Yeah, I think he’s too small.
- Let’s take him off. - Take the-- lift the cap off.
MAN: All right. HOLLY: Y’all ready?
MAN: You got the legs? One, two, three.
HOLLY: This patient has multiple gunshot wounds,
and since I don’t wanna delay CPR,
I’m just gonna do manual chest compressions.
BRAD: I got it, I manually did it.
IO’s in.
HOLLY: Brad, he immediately sees
we have this extremely critical patient,
so he gets into the back of the unit
and starts getting this patient off of this scene.
(siren blaring)
Show us in the area.
DISPATCH: Alpha 3249, any available Sprint,
you’re to copy a Code 3 in the First.
TITUS: Watch the bullets, dude. JOE: Yeah.
Man, there’s shell casings everywhere.
HOLLY: 3241, Code 3 to Trauma Center.
- Trauma code, Fire’s on board. - Oh, okay.
Let’s just go down the sidewalk.
- Probably go this way. - That was the only patient,
- Holly? - To my knowledge.
This was definitely a pretty brutal assault.
If he survives, he has a really long road to recovery.
That’s the only victim y’all know of, correct?
MAN: Yeah. JOE: Okay.
- All right, we’ll just... TITUS: Let’s just go, dude.
6249, I’m clear.
There’s some shell casings right there, T.
TITUS: They got some right here too.
The patient is gonna be transported to the hospital,
and we know that he’s gonna be in good hands,
so we just gonna go ahead and clear the scene.
All them bullets, somebody got to else be hit,
unless he was the only one in that truck.
JOE: You see that truck. - Ugh.
3250, we’re outta here. We’re clear.
They only had that one patient.
DISPATCH: 10-4, showing you clear.
City of New Orleans, 911, what’s the emergency?
Do you know if anyone is injured?
LEX: Lori, looks like we’re going out
to a car accident at Jackson and Annunciation,
and it says there’s several kids inside.
- Children. - And it looks like
it’s a two-vehicle accident.
Several children. Well, we’ll see.
Let’s see what happens when we get there.
When you hear that there are kids involved,
you start having some concern.
Was everybody restrained properly
like they should have been?
Your adrenaline level goes up a notch.
Oh, that’s Keeley’s on scene.
Hey, is everybody okay?
KEELEY: So, they were all in the black car.
Okay. Everybody had seat belts on?
KEELEY: In the second... GIRLS: Yeah.
She was sitting on the passenger side,
so her arm looks like it’s a little swollen.
She don’t want you to touch...
LORI: Right here? Right back here, baby?
LEX: How y’all doing?
- You feel okay? LORI: Right here?
- Okay. LEX: Yeah?
KEELEY: Her leg hurts, her head hurts.
LEX: Okay. LORI: So, we taking everybody.
Oh, your head hurts too?
We’ll get all that checked out.
So, you said to go...
I have to stay here because I have to talk
with the tow company driver. - One adult go with them.
She was the driver of the black car,
so she wants to stay here until the police come.
LORI: Okay.
I have to exchange information.
All I know, they need to go.
I just can’t go with them.
All right.
I can tell that they’re all ambulatory.
I don’t see any blood.
Everybody’s able to speak to me.
But I understand Mom wanting them to get checked out.
Come on. Come on, get on up in there,
’cause I’m gonna put y’all where y’all need to be.
Everybody get on up in there.
Come on out this way, come on, go this way.
Okay, you slide down there.
You get right here. All right, let’s go.
KEELEY: All right, we got everybody in their seat belt.
Okay, look, I’m gonna strap you in, okay?
KEELEY: You need some help?
Now that I’m a mom and I have a family of my own,
calls with children are challenging
and can be very emotional, but the rewards are tenfold.
LORI: Baby, there’s nothing to cry about, my sweetheart.
KEELEY: Put that on your finger, baby.
LORI: Look, nobody-- look, nobody’s getting
no boo-boos back here.
KEELEY: Uh-uh. - Okay?
LEX: You want me to hit every single bump?
- No. - No!
- Yeah-- no? ALL: No.
- You want me to drive slow? KIDS: Yes.
Okay, y’all want the lights and sirens on?
- Yeah. - Yeah, all right.
LORI: We’re ready to rock and roll.
All right.
(siren blaring)
You doing okay, Temarcus? - Yeah.
All right.
This is London. Monet?
Who’s Monet? Monet.
What’s your name? - Kamryn.
Kamryn? Okay.
Hakeem.
All-- see, I got y’all down, dang!
Those are some really cute kids.
Unfortunately, we had to meet under those circumstances.
But they’re most probably okay, they’re just a little sore.
It’s kinda weird riding back here, ain’t it?
KIDS: Yeah.
Well, let’s hope this is the first ride
you take in the ambulance,
and the last ride you take in the ambulance, okay?
(siren blaring)
(radio beeping)
DISPATCH: Alpha 3247, you’re responding
to a 56-year-old male, not conscious,
not breathing at the location.
CPR is in progress.
Code 3 in the Seventh with Fire.
(siren blaring)
JANETTE: We are headed to a 56-year-old male,
unresponsive, not conscious, not breathing,
with CPR in progress.
Still pretty much unknown, like, anything about this patient,
like as far as them having heart problems
or anything like that.
- Yeah. - But I feel like it--
And honestly, like, at 56, it could be--
like, it could be like an overdose.
- Exactly. - Best case scenario, honestly.
- For it to be an overdose. - Or it could be like
a cardiac arrest, or it could have just been
like a syncopal episode,
’cause those come in as codes a lot too.
And that’s the thing, is like, a lot of the time
when we get sent to cardiac arrests,
here lately, it’s actually been an overdose.
Yeah. Overdose, we can reverse that.
Mm-hmm.
LINDSAY: It is very hot outside. JANETTE: Extremely hot.
Bro, that’s why every time I go to the hospital,
I just be sticking my head in the freezer.
I’ll just put frozen Hot Pockets and Uncrustables on you.
(laughing) They’re better than an ice pack.
- They really are. - It’ll stay cold
after you nuke it in the microwave for 10 minutes.
Yeah, I was gonna say, after even putting it
in the microwave, man, the inside will still be frozen.
3247 on scene.
Knowing that the fire department is actually already on scene
and has made patient contact,
we’ll know whether this is gonna be an active cardiac arrest,
or if they have a set of vital signs for us,
and we’ll able to work from there.
LINDSAY: Ooh, what’s the best way to get through?
It’s an OD?
The first thing that I notice
is that the patient is not conscious
and he’s turning gray.
This man is not breathing, and right now
everything is pointing towards an opiate overdose.
So, literally every second counts
to get that oxygen into this man.
3247.
DISPATCH: 3247.
JANETTE: Narcan going in? LINDSAY: Narcan going in.
Is he trying to breathe at all on his own yet?
All right.
JANETTE: Narcan going in? LINDSAY: Narcan going in.
JANETTE: There we go.
Hey, baby. Hi.
It’s okay, it’s okay.
MAN: It’s okay, it’s okay. Just relax, buddy.
LINDSAY: It’s all right, it’s all right.
MAN: Yo, leave me alone.
LINDSAY: Just relax, just relax. WOMAN: It’s okay, it’s okay.
- It’s okay. - You weren’t breathing.
You weren’t breathing.
If it makes you more comfortable,
I’ll take that out your nose,
but you gotta stop swatting at me, okay?
JANETTE: Hold on. - All right, you ready?
No, look, I’m gonna take it out.
JANETTE: That’s it, that’s it. LINDSAY: There we go.
We’re gonna take you to the hospital, okay?
JANETTE: You get up? MAN: Yeah.
I think we’ll let them, ’cause he’s not getting up.
MAN: All right. LINDSAY: 3247.
He’s lucky he was with some good people
that was watching out for him tonight.
- Thank you, guys. - Thank you.
LINDSAY: Remember what happened tonight, baby?
Did you have any drugs or alcohol tonight?
So, you weren’t breathing, you were unconscious.
Mm-hmm. And we gave you some medicine
that reverses opiates.
You were super lucky tonight.
This man got incredibly lucky
that he was surrounded by people that loved him
and cared about him, and called for help.
It could have been a way different story.
All right, I’m gonna take a quick look at your heart.
Okay, baby?
After a few hours at the hospital,
and they know the opiates are out of his system,
then he should be in the clear and get to go home
back to his loving family.
But I really hope that this man learned a lesson from this
and that this never happens again.
Are you hurting anywhere?
Do you feel sick, anything like that?
All right, good deal.
(siren blaring)
Well, look, you’re all right tonight
’cause you’re lucky you had some people with you,
that was paying attention and called 911 for you.
Of course. Look, we’re here for you.
We’re here to make sure everybody’s safe,
everybody’s having a good time.
I’m sorry we crashed your party, but...
(laughing)
Of course, of course.
DISPATCH: Three-two three-three, 3233,
you’re responding to a one-year-old male
that’s having a seizure, with flu-like symptoms.
Code 2 in the Third.
(siren blaring)
I’m in route to a one-year-old
that’s possibly having a seizure.
He’s also got some flu-like symptoms.
A seizure can be a life-threatening event,
especially a child.
I still carry all the drugs and medications
that are on an ambulance.
So, if the child or the person is still seizing,
then I can give them the medication to stop it.
6220 on scene.
- Hi. - How are you?
- Good. - Good.
What y’all got?
Sounds like he may have possibly had a seizure.
She said he went kind of lethargic,
um, he had a temperature of 101.2.
So, you’ve been sick?
No. He just-- he was fine all day...
- He’s cute. - Say thank you.
- And you said he’s one? - Just turned one.
We’re gonna get him right here into the little car seat.
He looks like he’s okay.
When children are teething especially,
they will spike fevers,
and it will cause them to have a seizure.
It kinda just shuts a lot of stuff down in the body,
and it helps cool that baby off.
You have beautiful eyes.
Yeah, you do.
Y’all have any-- any stuffed animals?
Ah.
Got a little stuffed animal.
- (crying) - Oh no, you’re okay.
You’re okay.
(laughter)
I don’t like unicorns either.
All right, guys, y’all need anything else?
All right, well, good luck to you.
- Yeah, thank you. - Bye, Cooper.
You wave bye? Bye-bye.
- All right, guys. - Thank you.
Thank you.
Children spike fevers for no reason.
Sometimes it’s not even because they’re teething.
It’s just the body,
it’s the body’s development, it’s children.
Now, if he continues to have seizures after that,
then obviously, you know, there’s something else going on.
But probably 98% of the time,
it’s just a febrile seizure and may not ever happen again.
SHAQ: You know, I kinda, like, got in this whole--
I’m in this whole phase of like eating, sleeping,
breathing, you know, the gym.
You know, hot boy summer coming up,
- and I’m all here for it. - Hey, our boy’s song.
You know, I’m all here for it.
I can tell, I can tell you’ve been in the gym, bro.
You looking like one of them-- one of them smoothies, bro,
like a slim-and-trim.
- Like a what? - Slim-and-trim, bro.
- You chocolate. - Oh, I appreciate that.
I’m trying to be a little caramel,
but it’s all good though.
I mean, you know, you looking all right, bro.
I see the improvement, I see the work.
I appreciate that, man.
(beeping)
DISPATCH: 3251, Bourbon at Canal,
possibly people shot,
Code 3 in the Eighth.
(siren blaring)
SHAQ: All right, Jay, we got a couple people that’s shot, bro.
You think to the back?
High boss said activation, so right away,
we gotta be quick about this.
Oh yeah, absolutely, 10 minutes on scene,
get it done, and get out.
We on scene.
(man wailing)
SHAQ: What we got, Miss Keeley?
To the back, okay.
All right.
JAY: Shaq and I are responding
to a shooting right here on Canal Street.
There’s already a Sprint on scene
rendering care to the patient
who has two gunshot wounds.
SHAQ: All right, buddy, it’s gonna suck,
but we gotta pick you up and get you on the stretcher, okay?
(man wailing) All right, on three.
BOTH: One, two, three.
There you go, buddy.
JAY: He’s just screaming, I mean, the guy
got two gunshots to his pelvic hip area.
For this particular patient, it is life or death,
so we have to be extremely quick in our treatment.
SHAQ: Jay, monitor, I’m gonna finish stripping, all right?
KEELEY: You saw the wound to the back?
It was on-- mostly on this side.
I seen this one right here.
I didn’t see another one.
KEELEY: Yeah, it’s right back here.
Right back here, like sacrum area?
- Yeah. - All right, good.
JAY: After assessing the patient,
we notice that he has two exit wounds.
Now we know that there isn’t any lodged bullets.
So, seeing that is a good sign for the patient.
- Let me see this arm, bro. SHAQ: All right.
KEELEY: How old are you, baby?
JAY: How old are you, big dog? SHAQ: How old are you, my man?
- What’s your name, bro? - What’s your name, my man?
JAY: Getting him to the hospital is the top priority
so he can get that definitive care
that we cannot offer on the ambulance.
SHAQ: Jay, you do end-tidal, I’m gonna get the liters, man.
KEELEY: ...do an IV on you and get you going.
JAY: Go ahead.
SHAQ: All right, big stick, one, two...
JAY: Look at me, look at me, look at me, look at me.
Thank you. (man groans)
All right, that’s good. Let’s dip.
- Bro. - All right.
SHAQ: Appreciate y’all. JAY: Thank you.
(siren blaring)
We’re headed to a 40-year-old female,
conscious, breathing.
Apparently she has an infected wound on her leg.
It says that she’s on dialysis.
JANETTE: I hope she’s not like a diabetic.
But when you already have, like...
LINDSAY: I mean, she probably got that wound because
- she’s a diabetic, yeah. - ...dialysis, exactly,
and it’s just not healing.
That’s how like a lot of those diabetics
become like amputees, it’s ’cause they get one scratch
or one wound on, like, their feet or legs,
and because, like, the poor circulation down there...
- It just does not heal. - ...it just doesn’t heal,
and then it becomes worse and worse and worse,
to the point where they have to amputate it.
Dude, this mask is, like, itching my nose.
Maybe I’m allergic.
I know, my skin’s allergic to it.
My skin hates these things.
And then, like, they just don’t stay up
’cause they’re so big on my face.
You’re just so cute and petite.
These things be covering my mouth, my nose,
half my double chin.
- All your necks. - Yeah.
I can cover my entire face with this.
I am super protected.
(laughing)
LINDSAY: Hi.
Drains?
Okay. What’s your first name, baby?
All right, baby, let’s work on
how we’re gonna get you down these stairs.
- Can you? - Mm-hmm.
Okay, that’s perfect, that’s perfect.
We’ll get you on the stretcher
as soon as we get down these stairs,
just as long as you feel okay to walk.
All right, you do-- you let me know
what you need, okay? I’m here to help you.
Okay.
Girl, you are like pretty mobile
for somebody going through all of this.
JANETTE: I stub my toe, and I’m just debilitated.
(laughter)
LINDSAY: Are you a diabetic?
Oh, see, that’s what makes it
- so hard to heal too. - Yeah.
LINDSAY: For these wounds to actually heal properly,
they need adequate blood flow.
With diabetes, it restricts that blood flow,
and especially if you can’t move around all that well.
I think I picked you up before.
I remember all the Betty Boop bags.
Yep.
JANETTE: That vintage pin-up.
She needs antibiotics, she needs to make sure
she works those extremities to get that blood flow
so she can heal properly.
Can I get a blood pressure on this arm?
- Okay. - Where’s your incision, baby?
- Uh, right here in my left leg. - Okay.
(beeping) 98.4, perfect.
I didn’t want them to mess with the wound
back on Wednesday because, first of all,
it’s painful, so I didn’t want to be in pain.
- Yeah. - When she came today,
to change it...
- Mm-hmm. - She said it didn’t
look too healthy, so...
’Cause it’s wrapped up right now,
- I don’t wanna fool with it. JANETTE: Yeah.
But I kinda wanna look at it.
Ooh, yeah, no, that looks--
definitely looks a little infected.
And is it on the side, or on the front?
It’s-it’s like right...
- Right here? - Yeah, uh-huh.
Okay.
JANETTE: You ready? - Yeah, I’m ready.
The photo clearly shows an infection,
which can lead to sepsis.
It can lead to her losing that limb altogether.
So, she definitely needs to get to a higher level of care.
(siren blaring)
But at the hospital, you better let ’em look at it.
(laughing)
No, I know.
That’s why I didn’t fool with it.
You had a picture of it, so I’d rather just look
at the picture than...
I’m pretty sure last time I picked you up,
you had, like, an actual Betty Boop, like, nightgown on.
(both laughing)
My sister used to be, like, a super Betty Boop fanatic.
- Yeah. - So, she used to have
all kind-- I’m pretty sure she has like
a Betty Boop tattoo somewhere.
(laughing)
Betty Boop’s like the original.
Mm-hmm.
Uh-huh?
- Really? - Uh-huh.
Everybody’s got that little thing.
(siren blaring)
(radio beeping)
DISPATCH: Got a 15, one-five-year-old female
with an asthma attack.
You’re on a 3 with Fire.
All right, 15-year-old asthma attack.
I mean, a true asthma attack untreated,
how quickly can that compromise an airway?
If it’s a severe asthma attack, I mean,
they can clamp down very quickly.
I mean, it’s the same as, like, any other upper airway swelling,
wheezing, anything like that.
So, this could be one of two circumstances.
Either "A," they’ve got a history
but she doesn’t have a prescribed inhaler.
- So, probably not a history. - Probably not.
Ah, Spanish translation.
I’ll have to bust out my Spanish.
Notoriously... notoriously good Spanish.
HAPPY: We’re on scene.
DISPATCH: Copy.
HAPPY: Yo, has she got a history of asthma?
Good enough.
- Set up a neb treatment, Chase. - Yes, sir.
HAPPY: Hey, hey. You gotta slow down.
We’re gonna get you some medication, okay?
But I need you to stay breathing slow.
We’re gonna get you what you need, okay?
You wanna just go ahead and clear the top
- of the stretcher real quick? - Sure.
We can do it in the truck. It’s too dark out here.
- Okay. - I can’t see a damn thing.
HAPPY: We see the patient breathing
with all the overexaggerated movements.
It’s not usually a good sign
when you see children breathing this way,
particularly with respiratory concerns,
because respiratory issues are the primary cause
of cardiac arrest in pediatric patients.
CHASE: I’ll set her on the monitor.
HAPPY: Thank you.
- before it gets too crazy. CHASE: Yes, sir.
HAPPY: Let’s get an end-tidal on her too
Let’s go from there, because her lungs sound--
sound actually surprisingly clear.
Maybe not.
And let’s get her on our SAT probe please,
because again, we got some weird breathing,
but her skin’s got good color.
You speak much English? No?
The fact that she speaks Spanish
and her entire family speaks Spanish
means that it is incredibly hard to get a patient history
and understand what is going on
besides what we can see in front of us.
HAPPY: Just come around this side for a second.
I’m gonna have to do this IV.
- Yeah. - I know.
One, two, three.
That’s better. (Chase speaking Spanish)
HAPPY: I’m just following a hunch here,
because I’m telling you,
with skin color and condition like this...
CHASE: What are you thinking?
HAPPY: I think we’re more psychosomatic
- than anything else. - Okay.
You gotta try to stay-- Hey, relax.
Tranquilo, stay still,
and try not to move, okay?
All right, so in a sec, we’re gonna get your mom
over here, okay?
You can put her right there.
Right here in the captain’s chair?
- Yeah. - All right. Senora.
- Thank you. - Oh, you’re welcome.
At the hospital they’re gonna run labs,
but ultimately, I would guess
that she would be diagnosed with an anxiety attack.
(speaking Spanish)
- Thank you. - Thank you.
CHASE: This is a really scary event for her,
and I genuinely hope that she gets connected
with the resources she needs.
- You good? HAPPY: So good.
All right. Adios, senorita.
(siren blaring)
DISPATCH: 3251, you’re going to a 85-year-old female
who’s having abdominal pains and vomiting.
Code 3 in the Seventh.
They said she got abdominal pain and vomiting, bro.
You know, heart attack can-- you know,
in those elderly patients, especially female,
it don’t present like your normal heart attacks,
you know, your crushing chest pain.
- Right. - The pressure,
the elephant sitting on your chest.
It’s awkward things.
I hope she just got a case of the bubble guts.
Hopefully, hopefully.
Or just like, you know, a little-- little bug,
little virus, or something like that.
(siren blaring)
SHAQ: 51 area.
What’s up, fellas?
Okay.
Gotcha.
JAY: I’m gonna lower it for you.
Just have a seat, push your butt as far
up there as you can, there you go.
Kick them legs back.
It ain’t no La-Z-Boy, but it’ll do, huh?
SHAQ: All right, look,
we’re gonna go ahead and get you to the truck,
and then we’re gonna get your vitals
- and everything, okay? - Okay.
How young are you, Miss Joyce?
- 85. - No-- no, you ain’t.
Stop lying to me. How old you are?
- 86. - I don’t believe that.
Uh-huh, you’re about 40-what?
- I’m 41. - 41, all right,
- I’m gonna take that... - No!
(laughter)
JAY: Well, you look way better than this fool.
We notice that she’s very sharp, like,
she’s 100% with it, she’s cracking a few jokes.
So, that’s always good when our patient
is in very good spirits and able to talk
and joke back with us, and have that full conversation.
JAY: Oh, no, ma’am. We got extra sheets.
You want another sheet?
And I’m hot.
You don’t care about me? Dang!
SHAQ: They say he a teddy bear,
but he more like a Sour Patch Kid.
JAY: Give me them electrodes.
Oh, you talking from the surgery?
Yeah.
We thought you was out there in them streets.
I know, I thought you were running ’round
out there, Miss Joyce. You know you about 40.
You sound like the youngsters.
(Shaq laughing)
JAY: This 85-year-old lady,
even though she’s not feeling well,
she’s still really kinda in good spirits.
You know, she’s kinda got a little bit
of the spunk to her.
Any time I get that vibe with people, you know,
I like to kinda play with ’em, you know, just make
the situation a little bit better.
We wanna give them a really good experience
when they catch a ride with Shaq and Jay.
Let me get you right real quick.
JAY: Now, if he miss, you can go upside the head too.
Oh yeah, if I miss, you definitely can
go upside my head.
Two-piece meal with a biscuit like Popeye.
JAY: No drink. - Hold the moist on the biscuit,
you know they always dry.
Miss Joyce, under your tongue.
And you’ll feel a quick stick, okay?
On three. One, two, three.
That’s it, babe.
- She got a temp. - What it is?
101.5.
One thing I’m gonna definitely take away from this call
is just her overall attitude.
You know, she’s in pain, she’s not feeling well,
but to be able to still kinda joke around and have fun.
And if I make it to 85 years old,
I wanna be able to be just like that lady.
- All right, you ready? - Yeah, let’s dip.
All right, Shaq.
(siren blaring)
City of New Orleans 911, what’s the emergency?
Did she fall out or was she pushed out?
Okay. Yes, I have it.
Help is on the way.
The ambulance is coming, okay?
(siren blaring)
We have a call that came out for a female
who has either been pushed out of a vehicle
or jumped out of a vehicle,
and apparently cannot move at all.
So, I got myself and another unit
in route over there.
6220, we have contact.
What’s hurting on you, baby?
Straighten your legs for me.
Straighten your legs.
Ow! (bleep)!
(shouting)
WOMAN: Ow! (bleep)!
MAN: Which arm is hurting you, baby?
Okay, so we’re gonna roll you onto your left.
No, you’re not doing it, baby.
KEELEY: I’m responding to a female
that has either jumped or been pushed
from a moving vehicle.
She does not have any obvious paralysis.
That doesn’t mean that there can’t be an injury
on the spinal cord that any wrong movement
could actually paralyze her.
Pull her neck, Ty.
All right. On three, roll her.
One, two, three.
(woman groaning)
KEELEY: All right, on three roll her back.
One, two, three.
(woman sobbing)
She is in a lot of pain.
She could actually have a severe spinal injury.
Until we get her to the hospital
and they do the X-rays, we’re gonna treat it as such.
He left? The car’s still here, or...?
Rolled out?
The car, they got it down the road down here.
She said he pushed her, or she jumped?
So, she tried to get out of the car.
And then he took off and she was already out of the vehicle.
(indistinct chatter)
(woman wailing)
All right, keep your arm down for me.
Are you allergic to anything?
It’s still in my paperwork.
KEELEY: So, do you know what happened?
You remember what happened? What happened?
I can’t think!
All right, baby, don’t move, okay?
One, two, three, don’t move.
(woman sobbing)
All right, well, you did a good job
’cause you didn’t move, so that made it a lot easier.
MAN: All right, baby. We’re going, okay?
- You good, Eric? - Yeah, I’m good.
KEELEY: When she gets to the hospital,
they will do a complete body scan,
make sure that there’s no injuries.
And then from there,
once they get those results back,
hopefully she’ll be fine.
- They’re going to UMC, right? - Yes, sir.
All right, we got the guy she was with,
so we got him too, so, you know, other side on Franklin.
So, okay. All right. Thank you, Captain.
- Appreciate you. - All right. All right.
Yeah, they stopped the guy up here.
Outside of the road rash,
there really wasn’t any other injuries,
so she’s-- she’s really lucky the car
didn’t actually roll over her after she fell out,
which tends to happen.
City of New Orleans 911, what’s the emergency?
Is he breathing?
Is he breathing completely normal?
All right. Listen to me.
I have units in route to your location, okay?
LORI: All right, Lex, let’s see.
We are going to an 18-year-old male
who is unresponsive.
That’s pretty much all they say about him.
Let’s see, NOFD’s on scene.
His breathing rate does exceed agonal limits,
so we’ll just see what it is from here.
- Yeah. - I mean, when we get there.
There’s not really much we can go with.
- Heather’s going with us, huh? - Besides 18 and unresponsive.
Yeah, she should be getting there before us.
Okay, she should be close to being on scene.
Should be right here.
Y’all just as nosey as y’all wanna be.
LORI: Everybody and their brother out.
LEX: Everybody and their mom and their grandma,
their second cousin twice removed.
All right, let’s do it.
It does make me a little nervous when I hear
that it’s an 18-year-old that’s unresponsive.
It could be drug-related, could be a diabetic,
could be a number of things.
WOMAN: Mom says it started about 20 minutes ago?
LORI: What’s wrong with him? WOMAN: He’s catatonic.
No drugs, no alcohol that she knows of.
He went for a walk. You don’t think
there’s any chance he could have used any drugs?
Okay.
He has a corneal reflex, like he’s...
Like, I lifted his head up, it stayed up since then.
LORI: Yeah.
LEX: Do you wanna go to the hospital, sweetheart?
’Cause that’s what we’re gonna do
if you can’t talk to us, baby, okay?
Okay, let’s do it.
LORI: He just has this blank stare.
He’s not reacting to anyone speaking to him.
His mom is upset.
She doesn’t understand what’s going on.
And because he’s not speaking to us,
we really don’t know what’s going on.
LORI: Come on, walk, baby. LEX: Come on, walk.
LORI: Walk, come on. LEX: You gotta walk.
You gotta walk. There you go, you can walk.
Go ahead and walk.
LORI: Come on, baby. LEX: Come on, stand up straight.
- Come on. - Come on.
LORI: We’re responding to an unresponsive 18-year-old.
He’s not reacting to anyone speaking to him.
His parents are telling us he’s a good kid,
and she doesn’t understand what’s going on with him.
Look, you take your time getting to the hospital.
I mean, he’s-- his eyes are open,
- he’s breathing fine. - Mm-hmm.
Okay, all his vitals were good, so just,
you keep yourself calm.
WOMAN: I know, but...
I know, baby. Baby, listen to me.
Listen to me.
I know, I know, but listen.
He don’t need you to get in an accident
- trying to get there. - Mm-hmm.
And don’t try to follow me through lights
- or anything, okay? - Okay.
- All right. LEX: All right.
We’re gonna take good care of him, okay, baby?
Don’t worry about it.
LORI: If any parent saw their child
is this catatonic state, they would be freaked out.
For them to sit there in that full-on stare,
not really wavering from that, that’s concerning.
Hey. Look at me.
Look, you ain’t gotta talk.
Okay, I need you to squeeze my hand
if you know that we’re talking to you
and you understand what we’re saying.
Can you do that?
LORI: Come on, buddy.
LEX: At least try to squeeze my hand.
Try to see if he can do it on your side, Lori.
LORI: Squeeze my hand for me, baby.
Come on. Come on.
- He’s not responding to that. - Mm-mm.
Mama, he had no other medical history, right?
Never seen him like this before in your life?
Okay.
Does he smoke at all?
So, like this, you don’t know where that came from?
Does he smoke these?
Well, that was down in his sock.
His mom says he doesn’t do any kind of drugs.
I mean, marijuana can sometimes make you paranoid,
which could put you into that catatonic state, maybe.
However, I don’t think marijuana
is causing any of this issue that he’s having.
Big stick in your arm, you understand that?
LEX: No.
So, listen, from what we can tell right now,
his vitals are looking good.
We don’t really know what’s going on with him.
Maybe he just needs a second,
maybe he just needs to get away,
maybe he just, in the hospital
he’ll get back a little bit better, okay?
And then maybe we can find somebody
who can get through to him and actually have
a conversation, if he’s able to, right?
They’re gonna do a bunch of tests on him,
especially if he’s not talking.
LORI: He’s tracking us with his eyes.
He hears us.
At this point, I’m leaning more
towards some kind of mental breakdown.
So, therefore, he needs to go to the hospital, get evaluated,
and see if they can’t get to the bottom
of exactly what’s going on with this young man.
Talk to your mama, baby.
LEX: Okay, all right? It’s gonna be all right.
LORI: All right, you good? - Yeah, I’m good.
All right, Ochsner West Bank?
- Let’s go to Ochsner West Bank. - All right.
LEX: Lori, I don’t know what’s wrong with me today.
I’m all emotional.
We had like two patients today I just been boo-hooing on.
You cried with him in the back?
I cried with him in the back.
His little cute little eyes, he looked at me.
His little eyes started tearing up,
and I would say something to him
that, like, I guess really touched him,
and he would just like kinda stare at me really deep.
And I was just over there just boo-hooing.
Girl, you all up in your feels today.
It’s bad, I don’t know what’s going on with me.
He seemed like a very nice young man, and...
He was really sweet, he was really sad.
When I was asking him if he was, like, overwhelmed,
or what was going on with him, like, he just looked at me.
And I was telling him, I was like, look,
it will get better, I was like, I promise you.
Things just don’t stay horrible forever,
like, it’s gonna get better.
And as soon as I said, like, "I promise you
things will get better," he like, turned his head.
And he didn’t do that before, he turned his head,
and he looked me in my eyes, and then started
getting teary-eyed, and that’s when he caught me.
Yeah.
These little children. That’s when he caught me.
KEELEY: Being a mom changes everything.
Every time I hear a call come out with a child,
I feel the need to go to it, no matter what it is,
and not because my medics aren’t gonna do a good job.
But it’s like, I need to be there
to make sure everything is okay.
At New Orleans EMS, we develop a protective relationship
with the children that we treat.
I think becoming a mom has made me a lot softer.
Prior to having kids myself, I was able to keep it
more on a professional level, in a sense.
And now, it’s just very personal to me.
I imagine the kids as my own,
and I would give anything to help them.
Ultimately, it makes the job more meaningful.
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