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♪

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♪

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♪

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Good evening.
I'm Helen Mirren.

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And you're watching
"Documentary Now!" season 53.

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In 1994, a BBC film crew
spent a year in northern England

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chronicling the inner workings
of a beauty salon,

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where they discovered not just a
place to get one's hair styled,

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but also a social club,
a confessional, and a sanctuary.

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This is "Two Hairdressers
in Bagglyport."

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[ Seagulls calling ]

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♪

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♪

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Morning, Karen.

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♪

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[ Keys jingle ]

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Morning, Alice.
You well?

18
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Yes, Edwina.
I'm well.

19
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I'm well, indeed.[ Bell rings ]

20
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Who have we got first,
then?

21
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I think we're fully booked
today.

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Oh, we are, yeah.

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Just check that
they're not in front.

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[ Speaks indistinctly ]

25
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Oh, no, I wondered
what the smell was.

26
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Hello, Mrs. Winterbottom.Morning, Barrow.

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Good to see you back.

28
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How you doing, then?

29
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Oh, hello,
Mrs. Graythorpe.

30
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You look well. Can I take
your cardigan for you?Oh!

31
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You're a bit early.Oh, am I? I'm sorry.

32
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Can I have a seat, then?Yeah, absolutely.

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♪

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Hello, George.Good day, ladies.

35
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How are you?Hi, George.

36
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Some bills and a postcard
from France for you.

37
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Oh, that'll be Ann
on a holiday.

38
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Lovely picture, eh?
Ta-ra.

39
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Blue skies.
Ta-ra, George.

40
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Oh, that's nice.[ Door closes ]

41
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Oh, dear.
She fell ill.

42
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She swallowed a bit of parsley,
and her throat swelled up.

43
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How horrible is that?

44
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How's your daughter?Oh, thanks, Alice.

45
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Oh, we're having
an awful row.

46
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Oh?
What's that about?

47
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Well, I woke up
the other morning.

48
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She's sat at me bedside.

49
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She says to me, "Right,
that's it, Mom.

50
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There's no more gin
for you."

51
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Can you believe
the nerve?

52
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What was she, at your bedside?
Is she staying with you?

53
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Oh, no.
I was in hospital.

54
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Why were you in the hospital,
then?

55
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Well, I had a fall down the
steps at the train station.

56
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What were you doing
at the train station?

57
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I have no idea.

58
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The last I remember,
I were at the pub

59
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having a double gin.

60
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So your guess is
as good as mine.

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Edwina: Have you been
to the new tapas?Woman: No, I have not.

62
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You've never seen portions
so small.
No!

63
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My Kevin ordered the prawns.
He got three little ones

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on a plate.
No! Oh!

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Says to the waiter,
"I didn't know I'd ordered

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off the children's menu."

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[ Laughs ]

68
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And then I had these crispy
potato things called patatas.

69
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I suppose in Spain.I suppose.

70
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Or something like that.

71
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And again,
the portions were so small.

72
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So my Kevin says to me,

73
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"I suppose you ordered off
the children's menu."

74
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Yeah, I laughed.[ Laughs ]

75
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A little bit less 'cause
it was the same old joke.

76
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Well, yeah.
I suppose, yeah.

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But you know my Kevin.
Once he gets on he likes,

78
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he sticks with it,
doesn't he?He's lovely like that.

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Isn't he?
Yes, yeah.

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Alice, love,

81
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it does look like you're just
moving the hair about.

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Oh, dear. I am.

83
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Well, Edwina took me on
when I had nowhere else to go.

84
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You see, my Harry died
tragically on the job.

85
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Here, I've got a picture.
I'll show you.

86
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There he is. Look at him.

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He was a bricklayer.

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Oh...

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And he were always --

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You know, before he laid
the final brick,

91
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he would always do this sort of
celebratory dance.

92
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Oh, and the lads
loved watching him.

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Well, there on the roof,
dancing about,

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waving his brick in the air.

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And then last November,

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they were finishing a warehouse
job down by the pier.

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He was in fine form.

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He was, you know,
doing his little, um...

99
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Oh, I don't know
what you'd call it.

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Woman #2: Strut.A strut. That's it.

101
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Yeah, he was doing his strut
right on the edge.

102
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And the bricks gave way.

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Bricks he'd laid,
it should be said,

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but they gave way,
and he fell to the ground.

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Half the town
was there to see it.

106
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Yes.
And, uh, the lads said

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if the fall hadn't killed him,

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that the hundreds of bricks
that came down after

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would have done him in.

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And when they took him out,

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he was still clutching
that last brick.

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And I think that speaks to
how much he valued his craft.

113
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But it wasn't the last brick,
after all, was it?

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Yeah, so we buried him
with that brick.

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And that's why
they had to --

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You know, and I were lost
without him.

117
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Didn't know what to do
with myself.

118
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And it were Edwina
who sorted me out.

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She came up to me
at the funeral,

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and she said, "Why don't you
come by the salon on Monday,

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and I'm sure we'll find
something for you to do?"

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Oh, I'm sorry.
[ Sniffles ]

123
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You know,
but as Edwina says,

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"Everyone who walks through that
door can feel safe to cry here."

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You need to be a bit careful,
darling,

126
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because they're making
a documentary,

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and they can hear you.Edwina: Well, Alicia --

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Yeah, what can I say?

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Well, it was easy
having her join us -- Alice --

130
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because, uh, well, you couldn't
expect anybody to be nicer.

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She's a lovely presence
in the workplace.

132
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But it was harder
to find things for her to do.

133
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[ Electricity crackles ]Ooh!
Oh!

134
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Well, let's say
she lacks the gentle touch,

135
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you know,
that a hairdresser relies on.

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Got it.

137
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I'm happy to say,
over the years,

138
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our clientele has developed
quite a high standard

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of what they've come
to expect of us.

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Yeah, and he drove away, and it
ripped the dress clean off her.

141
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Oh! Horrible!

142
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A great deal of this job
is hairstyling,

143
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but a great deal more
is being a good listener.

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Woman #3: When my Thomas
came back from the war,

145
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he was a totally
different man.

146
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Totally different.

147
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He was two stone lighter,
half a foot taller.

148
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His red hair
had turned jet black,

149
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didn't speak
a word of English.

150
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Oh. Did you ever worry
that it wasn't your Thomas?

151
00:07:13,389 --> 00:07:15,609
No! No, no.

152
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My Thomas would never pretend
to be another man

153
00:07:18,568 --> 00:07:20,918
pretending to be
my Thomas.
Oh.

154
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Life is so confusing,
isn't it?

155
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[ Bell rings ]

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♪

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♪

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♪

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♪

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[ Seagull calling ]

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Alice: Hiya, George.Hello, George.

162
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Some boxes from a photography
shop in Manchester.

163
00:08:10,402 --> 00:08:11,882
Alice: Ooh, did you hear that,
Edwina?

164
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The photography boxes
have arrived.

165
00:08:13,884 --> 00:08:16,626
Yeah, I did hear that about
the same time as you heard it.

166
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Oh.
Ooh!

167
00:08:18,715 --> 00:08:21,501
And another postcard,
this time from Majorca.

168
00:08:21,631 --> 00:08:24,504
Ooh, Majorca?
That would be Mary.

169
00:08:24,634 --> 00:08:26,680
Look at that beach.Oh, that's lovely, that is.

170
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Oh, isn't that lovely?

171
00:08:29,857 --> 00:08:32,163
Oh, no.
She's been kidnapped again.

172
00:08:32,294 --> 00:08:33,774
Oh, that's awful.Ohh.

173
00:08:33,904 --> 00:08:35,210
Oh, that's terrible.

174
00:08:35,340 --> 00:08:37,299
Should I put out
the ransom bucket?

175
00:08:37,429 --> 00:08:39,606
Good idea.
Well done, Alice.

176
00:08:39,736 --> 00:08:41,782
Bit of initiative.

177
00:08:41,912 --> 00:08:44,959
Oh, my Lord.
£10,000 they want.

178
00:08:45,089 --> 00:08:48,963
Mary's been kidnapped again.
Anything you've got.

179
00:08:49,093 --> 00:08:53,054
Oh, thank you, ladies. That's
very, very generous of you.

180
00:08:53,184 --> 00:08:54,359
All right. Thank you.

181
00:08:54,490 --> 00:08:57,841
This is the Salon de Edwina
stylebook.

182
00:08:57,972 --> 00:09:02,106
We make it ourselves.
We've been doing so since 1978,

183
00:09:02,237 --> 00:09:05,196
with a new issue
coming out every September.

184
00:09:05,327 --> 00:09:06,589
We're very proud of this.

185
00:09:06,720 --> 00:09:09,679
Yeah, that's Judy
on the front cover.

186
00:09:09,810 --> 00:09:12,595
The cover's the most important
because it represents

187
00:09:12,726 --> 00:09:15,816
the best of who we are
as a salon.

188
00:09:15,946 --> 00:09:20,255
Poor Judy. She died a few months
after that picture was taken.

189
00:09:20,385 --> 00:09:22,474
Yeah. [ Clicks tongue ]

190
00:09:22,605 --> 00:09:24,128
Her daughter came up to me
at the funeral

191
00:09:24,259 --> 00:09:26,522
and said the nicest thing.
She said,

192
00:09:26,653 --> 00:09:27,958
"Do you know what, Edwina?

193
00:09:28,089 --> 00:09:30,570
You made our mom's hair
look nicer

194
00:09:30,700 --> 00:09:33,398
than she'd ever been
to any of us."

195
00:09:38,229 --> 00:09:39,840
I don't know
what to do with it.

196
00:09:39,970 --> 00:09:42,451
Always so complicated.
Ooh, dear!

197
00:09:44,322 --> 00:09:46,890
[ Camera shutter clicks ]Oh!

198
00:09:47,021 --> 00:09:49,371
[ Laughs ]

199
00:09:49,501 --> 00:09:53,114
[ Camera shutter clicking ]

200
00:09:53,244 --> 00:09:55,943
I could do this all day.

201
00:09:56,073 --> 00:10:00,034
Oh, no, I certainly don't think
I was Edwina's first choice

202
00:10:00,164 --> 00:10:02,384
to take the photos
for this year's stylebook.

203
00:10:02,514 --> 00:10:04,952
But I do believe
I was her onlychoice

204
00:10:05,082 --> 00:10:06,562
because, apparently,

205
00:10:06,693 --> 00:10:08,782
the local professionals
in our photography field

206
00:10:08,912 --> 00:10:11,393
are now refusing
to work with Edwina

207
00:10:11,523 --> 00:10:15,745
due to her what they call
her rather exacting nature.

208
00:10:15,876 --> 00:10:18,052
Man: Edwina? [ Scoffs ]

209
00:10:18,182 --> 00:10:20,402
Yeah,
I worked with Edwina.

210
00:10:20,532 --> 00:10:23,361
I shot two stylebooks
with Edwina. Two!

211
00:10:23,492 --> 00:10:25,886
I mean, one's normally enough
for any photographer.

212
00:10:26,016 --> 00:10:29,063
I mean, don't get me wrong,
she's probably a lovely lady,

213
00:10:29,193 --> 00:10:31,369
you know,
in every sense of the word.

214
00:10:31,500 --> 00:10:34,155
But she has these unfair
expectations

215
00:10:34,285 --> 00:10:36,287
about what a camera can do.

216
00:10:36,418 --> 00:10:39,247
I'll show you these proofs.
And this is how they came back.

217
00:10:39,377 --> 00:10:41,075
There's a question mark
every now and again.

218
00:10:41,205 --> 00:10:42,816
I said, "Well,
what's that all about?"

219
00:10:42,946 --> 00:10:45,383
She said, "The question mark,
that is because

220
00:10:45,514 --> 00:10:47,472
I couldn't, for the life of me,
figure out

221
00:10:47,603 --> 00:10:49,910
what you was trying to do."

222
00:10:50,040 --> 00:10:52,129
I said, "Trying to do?!
Figure it out?!"

223
00:10:52,260 --> 00:10:54,218
I said, "What are you
talking about, figure out?

224
00:10:54,349 --> 00:10:55,437
You come in here,
you couldn't figure out

225
00:10:55,567 --> 00:10:56,699
your nash from your elbow.

226
00:10:56,830 --> 00:10:58,005
This is not my hobby.

227
00:10:58,135 --> 00:10:59,528
I've been doing it
for 40 years.

228
00:10:59,659 --> 00:11:00,964
I know what I'm doing.

229
00:11:01,095 --> 00:11:04,315
Don't come in here talking about
figuring it out."

230
00:11:04,446 --> 00:11:06,883
I do know what I want,

231
00:11:07,014 --> 00:11:10,887
but I don't see why
I should apologize for that.

232
00:11:11,018 --> 00:11:15,892
♪

233
00:11:16,023 --> 00:11:18,590
Woman #4: When my husband,
uh, fell ill,

234
00:11:18,721 --> 00:11:21,593
the doctor said
he only had a week to live.

235
00:11:21,724 --> 00:11:25,641
But I wouldn't listen.
I knew he was a fighter.

236
00:11:25,772 --> 00:11:29,166
I was with him every night,
holding his hand.

237
00:11:29,297 --> 00:11:34,868
And then after a week,
he became so still, so quiet.

238
00:11:34,998 --> 00:11:37,784
His hand was ice-cold.

239
00:11:37,914 --> 00:11:39,786
Alice: Mm.

240
00:11:39,916 --> 00:11:43,311
And they told me it was
because he had, in fact, passed.

241
00:11:43,441 --> 00:11:45,966
[ Clicks tongue ]But I still wouldn't listen.

242
00:11:46,096 --> 00:11:48,229
I said I wanted to
take him home with me,

243
00:11:48,359 --> 00:11:50,797
where he'd get
proper attention.

244
00:11:50,927 --> 00:11:54,061
And then would you believe
he sat bolt upright?

245
00:11:54,191 --> 00:11:56,716
And I probably shouldn't
tell you what he said.

246
00:11:56,846 --> 00:11:59,109
Oh, it's a safe place here,
love.

247
00:11:59,240 --> 00:12:02,852
Well, he screamed,
"Shit!"

248
00:12:02,983 --> 00:12:04,071
[ Gasps ]

249
00:12:04,201 --> 00:12:06,508
And then right after that,
"Piss!"

250
00:12:06,638 --> 00:12:10,120
Well, yeah, that weren't really
him talking, were it?

251
00:12:10,251 --> 00:12:14,516
Oh, it were.
Certainly were.

252
00:12:14,646 --> 00:12:16,561
But it was nice to hear
his voice again.

253
00:12:16,692 --> 00:12:17,954
I bet it was.

254
00:12:18,085 --> 00:12:20,522
And then right after that,
he died for certain.

255
00:12:20,652 --> 00:12:23,960
And on that, we were
all in agreement.

256
00:12:24,091 --> 00:12:26,093
Oh, that's nice.

257
00:12:26,223 --> 00:12:29,444
Yeah, it all ended
very friendly.

258
00:12:29,574 --> 00:12:39,193
♪

259
00:12:39,323 --> 00:12:42,109
Sadly, a lot of our clients
are all widows,

260
00:12:42,239 --> 00:12:44,633
so, uh, we keep a book

261
00:12:44,764 --> 00:12:48,115
so that we can keep track
of who lost which husband when,

262
00:12:48,245 --> 00:12:50,378
you know, 'cause you don't
want to get it wrong, do you?

263
00:12:50,508 --> 00:12:52,859
Uh, for instance,
here, you see?

264
00:12:52,989 --> 00:12:56,297
Got Mary.
Lost her Paul in 1986.

265
00:12:56,427 --> 00:12:59,953
And Doris lost her Matthew 1968.

266
00:13:00,083 --> 00:13:02,564
And then again Reg, in 1991.

267
00:13:02,694 --> 00:13:04,784
Oh, and then there's Geraldine.

268
00:13:04,914 --> 00:13:09,614
Lost nine husbands
between 1971 and 1984,

269
00:13:09,745 --> 00:13:13,183
because that was before we knew
she was the Plumpton Poisoner.

270
00:13:13,314 --> 00:13:15,011
That was a very difficult time
for us

271
00:13:15,142 --> 00:13:17,448
because she used the salon --

272
00:13:17,579 --> 00:13:19,886
she used it as a -- Oh!

273
00:13:20,016 --> 00:13:23,890
What's the word
the police used, Alice?

274
00:13:24,020 --> 00:13:25,543
Alibi.
Alibi.

275
00:13:25,674 --> 00:13:27,850
That's right.
She used this place as an alibi.

276
00:13:27,981 --> 00:13:29,983
She used to say,
"If anyone asks,

277
00:13:30,113 --> 00:13:32,550
I was in here Friday last."

278
00:13:32,681 --> 00:13:34,291
Yeah, well, we didn't
think anything of it

279
00:13:34,422 --> 00:13:36,641
at the time, but...

280
00:13:36,772 --> 00:13:39,340
Anyway, you can't stay angry
with someone for that long,

281
00:13:39,470 --> 00:13:41,951
can you, not after they've been
through all that, you know,

282
00:13:42,082 --> 00:13:44,127
losing all those husbands.

283
00:13:50,307 --> 00:13:52,701
[ Metal clangs ]George: Hey!

284
00:13:55,486 --> 00:13:57,967
[ Breathing heavily ]

285
00:13:58,098 --> 00:14:00,448
[ Shouts ]

286
00:14:00,578 --> 00:14:03,190
Hiya, Judy.
Oh, don't you look lovely.

287
00:14:03,320 --> 00:14:05,409
Oh, thank you!Lovely pink, isn't it?

288
00:14:05,540 --> 00:14:07,194
Well, sit down.
Make yourself comfortable.

289
00:14:07,324 --> 00:14:08,456
Right.
How do you want me?

290
00:14:08,586 --> 00:14:10,501
Well, is Edwina happy
with your hair?

291
00:14:10,632 --> 00:14:11,851
I think so.
Oh, great.

292
00:14:11,981 --> 00:14:13,635
Well, we're good to go,
then.

293
00:14:13,765 --> 00:14:17,160
Get my fingers out.
Don't want my fingers in, then.

294
00:14:17,291 --> 00:14:19,859
Think of your husband.Oh!

295
00:14:19,989 --> 00:14:21,382
[ Both laugh ]

296
00:14:21,512 --> 00:14:24,428
Put your hand to your face.
No, actually on your face.

297
00:14:24,559 --> 00:14:26,996
Oh, on the face.Yeah, may-- Yeah,
maybe not on your ear.

298
00:14:27,127 --> 00:14:29,216
Oh, like a movie star.Like,
the face part of your --

299
00:14:29,346 --> 00:14:32,262
Yes. Like a movie star.
You look like a movie star.

300
00:14:32,393 --> 00:14:33,785
Hello, love.
Hello.

301
00:14:33,916 --> 00:14:35,526
Let me take your coat.Alice: Hello, Lois.

302
00:14:35,657 --> 00:14:36,788
Let me take your coat.

303
00:14:36,919 --> 00:14:38,878
Edwina!
Yes!

304
00:14:39,008 --> 00:14:41,097
Oh, it's been ages!

305
00:14:41,228 --> 00:14:44,187
Has it now, love?I believe it has.

306
00:14:44,318 --> 00:14:47,364
Alice: Lois was in here
yesterday. Poor thing.

307
00:14:47,495 --> 00:14:49,801
Her memory,
it's just not what it was.

308
00:14:49,932 --> 00:14:51,629
No, but Edwina
would never turn her away.

309
00:14:51,760 --> 00:14:56,199
No, no. She gives her
what she calls a phantom trim.

310
00:14:56,330 --> 00:14:59,115
Yes, I just think she wants
someone to natter with.

311
00:14:59,246 --> 00:15:02,466
Did I tell you
a duck bit me?

312
00:15:02,597 --> 00:15:05,078
What? I've never heard
such a thing.

313
00:15:05,208 --> 00:15:07,558
They have teeth,
you know?

314
00:15:07,689 --> 00:15:09,691
Alice: I think --
Um, what do they say?

315
00:15:09,821 --> 00:15:11,258
Look up to the light.

316
00:15:11,388 --> 00:15:13,260
Is that what
the professionals say?

317
00:15:13,390 --> 00:15:15,088
Oh, the shoulders --
lovely.

318
00:15:15,218 --> 00:15:18,613
Oh! You look like a model,
you do.

319
00:15:18,743 --> 00:15:22,486
Um, a smile would be nice.
Is that what you usually do?

320
00:15:22,617 --> 00:15:24,053
All right.

321
00:15:24,184 --> 00:15:25,750
Yeah, I think you should
turn right back around,

322
00:15:25,881 --> 00:15:27,927
'cause your hair looks
particularly nice

323
00:15:28,057 --> 00:15:29,667
from the --
from the back.

324
00:15:29,798 --> 00:15:31,843
That's lovely. Yeah.

325
00:15:31,974 --> 00:15:33,976
[ Breaks squeal ]

326
00:15:34,107 --> 00:15:36,936
♪

327
00:15:37,066 --> 00:15:39,416
Patrick: Hi, ladies.
All right. Hello.Edwina: Hello, Patrick.

328
00:15:39,547 --> 00:15:42,463
All right. Who will be needing
sandwiches today?

329
00:15:42,593 --> 00:15:44,160
It depends
what you've got.

330
00:15:44,291 --> 00:15:46,728
Uh, butter and pickle,
tomato and mayonnaise

331
00:15:46,858 --> 00:15:48,425
and ham with vinegar.

332
00:15:48,556 --> 00:15:50,688
Goodness me. You must have
come here first today.

333
00:15:50,819 --> 00:15:53,517
Ooh, sandwiches!Any news from Mary?

334
00:15:53,648 --> 00:15:55,867
No, not as yet.

335
00:15:55,998 --> 00:15:58,000
But you know how it is
with Kidnappings.

336
00:15:58,131 --> 00:16:00,698
I hope she makes it back.
She promised me duty free.

337
00:16:00,829 --> 00:16:03,658
She promised all of us,
didn't she?

338
00:16:03,788 --> 00:16:05,965
How's the photography going,
Alice?

339
00:16:06,095 --> 00:16:08,489
Oh, well, I'll know as soon as
Edwina takes a look one time.

340
00:16:08,619 --> 00:16:10,056
Ah.

341
00:16:10,186 --> 00:16:12,493
[ Clicks tongue ]

342
00:16:12,623 --> 00:16:15,713
That's a lovely one of Dorothy.
Don't you think?

343
00:16:15,844 --> 00:16:17,454
There's a real light
in her eyes.

344
00:16:17,585 --> 00:16:21,023
Well, I like her sweater,
but her skin looks saggy.

345
00:16:21,154 --> 00:16:23,591
Oh, I don't think so.Yeah, it does.

346
00:16:23,721 --> 00:16:25,767
Not good in that.
And there she's g--

347
00:16:25,897 --> 00:16:27,247
What are you doing?
Did you shock her

348
00:16:27,377 --> 00:16:28,770
and take your clothes off
or something?

349
00:16:28,900 --> 00:16:30,163
She looks shocked to death.Oh.

350
00:16:30,293 --> 00:16:32,730
No.
No, no, no, no, no.

351
00:16:32,861 --> 00:16:36,343
And as for her,
she looks like she's on drugs.

352
00:16:36,473 --> 00:16:38,954
Maybe if you look at them
a little bit close up.

353
00:16:39,085 --> 00:16:41,348
Yeah, but, you see...

354
00:16:41,478 --> 00:16:44,655
No. No, no, look. Well, look,
if we can't find one we like,

355
00:16:44,786 --> 00:16:47,093
we'll just make a collage,
put them all together

356
00:16:47,223 --> 00:16:48,877
from the ones we got
last year.

357
00:16:49,008 --> 00:16:52,011
We'll put that
on the cover.
All right.

358
00:16:55,188 --> 00:16:58,278
Yes. Yes. It would have been
nice if she liked the photos.

359
00:16:58,408 --> 00:17:00,889
But a collage of old photos,
that will be nice, too.

360
00:17:01,020 --> 00:17:03,718
[ Sighs ]

361
00:17:03,848 --> 00:17:05,546
I would like to please her,

362
00:17:05,676 --> 00:17:08,549
after everything
she's done for me.

363
00:17:08,679 --> 00:17:11,160
Yes, I'd like that very much.

364
00:17:14,511 --> 00:17:17,079
Here eye in that one
looks big.

365
00:17:17,210 --> 00:17:19,516
♪

366
00:17:19,647 --> 00:17:22,128
Yeah, I think
she's a bit cross-eyed.

367
00:17:22,258 --> 00:17:29,787
♪

368
00:17:29,918 --> 00:17:32,616
[ Bell rings ]

369
00:17:32,747 --> 00:17:36,620
♪

370
00:17:36,751 --> 00:17:39,580
Edwina: Oh, I hate
looking through these.

371
00:17:39,710 --> 00:17:43,366
All I notice is the things I've
done wrong as a hairdresser,

372
00:17:43,497 --> 00:17:46,630
you know, my mistakes,
what I should have done better.

373
00:17:46,761 --> 00:17:50,895
It's my job
t-to make them look their best.

374
00:17:51,026 --> 00:17:54,116
I don't want to let them down.

375
00:17:54,247 --> 00:17:56,814
These ladies have
all had hard lives,

376
00:17:56,945 --> 00:17:58,816
and this is the place where,
you know,

377
00:17:58,947 --> 00:18:01,776
it's supposed to
be a bit easier.

378
00:18:01,906 --> 00:18:04,257
No, it's a --
it's a small thing,

379
00:18:04,387 --> 00:18:09,392
but when they first see that
cover picture on the stylebook,

380
00:18:09,523 --> 00:18:12,003
I -- I just want them to smile,
you know?

381
00:18:12,134 --> 00:18:13,918
Just smile
because it reminds them

382
00:18:14,049 --> 00:18:17,792
of what a special place this is.

383
00:18:17,922 --> 00:18:19,924
But, no, it's got to do that,

384
00:18:20,055 --> 00:18:22,579
and none of these
are doing that.

385
00:18:29,064 --> 00:18:31,936
[ Birds crying ]

386
00:18:37,681 --> 00:18:39,596
Morning, Karen.

387
00:18:41,555 --> 00:18:44,210
[ Keys jingle, bell rings ]

388
00:18:46,342 --> 00:18:48,823
[ Wheels rolling ]

389
00:18:53,262 --> 00:18:54,698
[ Bell rings ]

390
00:18:54,829 --> 00:18:57,875
Morning, George.Oh, you're in early,
Alice.

391
00:18:58,006 --> 00:19:00,400
Who's this, then?

392
00:19:00,530 --> 00:19:02,097
This is Gemma.

393
00:19:02,228 --> 00:19:04,621
She's helping me out as part
of her community service.

394
00:19:04,752 --> 00:19:06,493
Right.
Hello.Right over there.

395
00:19:06,623 --> 00:19:07,885
What happened
to your hand?

396
00:19:08,016 --> 00:19:09,409
Oh, it's nothing.

397
00:19:09,539 --> 00:19:11,759
I imagine these are
the stylebooks.

398
00:19:11,889 --> 00:19:14,588
Yes, I imagine so.

399
00:19:14,718 --> 00:19:17,286
Did she go with
the collage?

400
00:19:17,417 --> 00:19:20,115
Well, I suppose we should
find out, shouldn't we?

401
00:19:20,246 --> 00:19:23,727
[ Grunts ]

402
00:19:23,858 --> 00:19:25,729
Off we go.

403
00:19:25,860 --> 00:19:27,514
Ta-ra, George.

404
00:19:27,644 --> 00:19:29,342
Ta-ra.

405
00:19:33,215 --> 00:19:35,348
[ Bell rings ]

406
00:19:52,887 --> 00:19:54,628
[ Gasps ]

407
00:19:57,457 --> 00:19:59,894
[ Chuckles ]

408
00:20:03,680 --> 00:20:06,205
[ Cries ]

409
00:20:09,686 --> 00:20:11,688
[ Cries ]

410
00:20:11,819 --> 00:20:13,081
[ Indistinct conversations ]

411
00:20:13,212 --> 00:20:14,996
Well, I had nothing
to do with that.

412
00:20:15,126 --> 00:20:17,520
No!

413
00:20:17,651 --> 00:20:22,003
[ Conversations continue ]

414
00:20:22,133 --> 00:20:25,615
And the way that hair, you see,
that's right.

415
00:20:25,746 --> 00:20:27,574
No, it doesn't.

416
00:20:27,704 --> 00:20:28,966
I think it's a good...

417
00:20:29,097 --> 00:20:31,621
Hey, Alice,
don't you look wonderful.

418
00:20:31,752 --> 00:20:33,580
Oh, well, that's the trick,
girls.

419
00:20:33,710 --> 00:20:35,146
When you're the photographer,

420
00:20:35,277 --> 00:20:37,366
they have to use your photo,
don't they?

421
00:20:37,497 --> 00:20:39,760
Yeah, she pulled one over me,
I can tell you.

422
00:20:39,890 --> 00:20:42,502
I nearly died
when I saw it, I did.

423
00:20:42,632 --> 00:20:46,288
Oh, well, speaking of, did you
hear the news about Gladys?

424
00:20:46,419 --> 00:20:48,943
She died in the toilet.No!

425
00:20:49,073 --> 00:20:50,945
On the toilet?!

426
00:20:51,075 --> 00:20:52,903
Edwina:
No, inthe toilet.

427
00:20:53,034 --> 00:20:55,341
She dropped her wedding ring in.
She reached in to get it,

428
00:20:55,471 --> 00:20:57,517
and her hand got stuck.[ All gasp ]

429
00:20:57,647 --> 00:20:59,214
She must have been there
yelling for ages

430
00:20:59,345 --> 00:21:01,956
'cause, you know, her
Dave was off away.

431
00:21:02,086 --> 00:21:03,871
And it wasn't till he got back
from his work trip

432
00:21:04,001 --> 00:21:05,525
that he found her.Oh, and poor Dave.

433
00:21:05,655 --> 00:21:07,048
Can you imagine
coming home

434
00:21:07,178 --> 00:21:09,616
and finding your wife dead
in the loo?

435
00:21:09,746 --> 00:21:12,009
Look what came back
from Majorca!

436
00:21:12,140 --> 00:21:13,533
Oh, Mary!

437
00:21:13,663 --> 00:21:15,404
Well, the ransom must have
gone through, then.

438
00:21:15,535 --> 00:21:17,493
Mary, come on in, love.

439
00:21:17,624 --> 00:21:20,453
Mary!Look at that!

440
00:21:20,583 --> 00:21:23,282
Welcome back!

441
00:21:23,412 --> 00:21:25,414
There you go.

442
00:21:25,545 --> 00:21:28,548
Oh, look, she's brought us
the duty free!

443
00:21:28,678 --> 00:21:31,812
[ All talking ]

444
00:21:31,942 --> 00:21:33,466
Oh, we're going to
have a feast.

445
00:21:33,596 --> 00:21:35,250
[ Laughter ]

446
00:21:35,381 --> 00:21:36,730
That's our Mary. She's always
coming through for us,

447
00:21:36,860 --> 00:21:38,427
isn't she?
Oh!

448
00:21:38,558 --> 00:21:39,602
All right, come and sit down.
We'll make you lovely.

449
00:21:39,733 --> 00:21:41,212
Oh, she never fails.

450
00:21:41,343 --> 00:21:43,606
I think you brought it home,
Mary.

451
00:21:43,737 --> 00:21:45,652
[ Indistinct conversations ]

452
00:21:45,782 --> 00:21:48,089
I'll get the glasses.

453
00:21:48,219 --> 00:21:51,048
[ Conversations continue ]

454
00:21:51,179 --> 00:21:52,746
All right.

455
00:21:52,876 --> 00:21:54,748
♪

456
00:21:54,878 --> 00:21:57,533
All right, Mary,
would you like a sherry?

457
00:21:57,664 --> 00:22:00,493
How were the kidnappers,
Mary,

458
00:22:00,623 --> 00:22:02,669
you know, compared
to the last time?

459
00:22:02,799 --> 00:22:12,679
♪

460
00:22:12,809 --> 00:22:22,689
♪

461
00:22:22,819 --> 00:22:32,133
♪