1 00:00:14,440 --> 00:00:16,440 [phone ringing] 2 00:00:20,320 --> 00:00:22,520 [phone ringing] 3 00:00:22,520 --> 00:00:24,600 [classical piano music playing] 4 00:00:25,480 --> 00:00:26,320 [music stops] 5 00:00:26,320 --> 00:00:28,400 [phone ringing] 6 00:00:31,560 --> 00:00:32,560 Balmoral Castle. 7 00:00:34,400 --> 00:00:35,760 [phone ringing] 8 00:00:38,560 --> 00:00:40,000 [shuffling] 9 00:00:46,480 --> 00:00:47,480 Hello. 10 00:00:47,480 --> 00:00:49,560 [indistinct chatter over phone] 11 00:00:54,720 --> 00:00:55,560 Right. 12 00:00:58,480 --> 00:00:59,920 I understand. Thank you. 13 00:01:12,400 --> 00:01:13,480 [dog barking] 14 00:01:23,920 --> 00:01:24,960 [engine shuts off] 15 00:01:35,080 --> 00:01:36,960 Your Majesty. Your Royal Highness. 16 00:01:39,080 --> 00:01:42,600 I had a call about 15 minutes ago from the embassy in Paris. 17 00:01:43,520 --> 00:01:47,200 It's Diana, Princess of Wales. I'm afraid there's been an accident. 18 00:01:47,200 --> 00:01:51,400 She was in a car crash with Dodi Fayed. She's been taken to hospital. 19 00:01:52,200 --> 00:01:53,880 There's no news yet of her condition, 20 00:01:53,880 --> 00:01:57,200 but we believe the accident was serious, and Mr. Fayed died instantly. 21 00:01:57,200 --> 00:01:59,760 I've just had a call from my press secretary in London. 22 00:02:00,280 --> 00:02:01,960 Apparently, it's all over the news. 23 00:02:02,680 --> 00:02:04,640 [newsreader] Diana, Princess of Wales, 24 00:02:04,640 --> 00:02:07,280 has been seriously injured in a car crash in Paris. 25 00:02:07,280 --> 00:02:09,400 A man believed to be the Harrods heir, 26 00:02:09,400 --> 00:02:11,600 Dodi Fayed, is reported to have been killed. 27 00:02:11,600 --> 00:02:14,560 The accident is believed to have happened as the car they were traveling in 28 00:02:14,560 --> 00:02:17,720 was going through a tunnel on a road alongside the River Seine. 29 00:02:17,720 --> 00:02:20,840 French officials say the couple were being chased by paparazzi. 30 00:02:21,720 --> 00:02:24,400 We'll bring you more details on this as we get them. 31 00:02:24,920 --> 00:02:26,920 [helicopter blades whirring] 32 00:02:44,520 --> 00:02:46,240 [in French] Straight to the morgue, sir? 33 00:02:46,760 --> 00:02:49,440 [Mohamed in Arabic] No. Take me to where it happened. 34 00:02:50,200 --> 00:02:51,480 [Selma in French] Pont de l'Alma. 35 00:02:53,960 --> 00:02:55,960 [sirens blaring] 36 00:03:00,760 --> 00:03:02,200 [overlapping chatter] 37 00:03:02,200 --> 00:03:03,560 [cameras clicking] 38 00:03:08,080 --> 00:03:10,960 - [police radios squawking] - [indistinct chatter] 39 00:03:29,800 --> 00:03:32,360 [in Arabic] There is no power nor strength except by Allah. 40 00:03:35,400 --> 00:03:38,200 There is no power nor strength except by Allah. 41 00:03:39,160 --> 00:03:40,760 [breathes deeply] 42 00:04:41,760 --> 00:04:45,920 [shouting mournfully in Arabic] 43 00:04:45,920 --> 00:04:47,240 [sobbing] 44 00:05:04,520 --> 00:05:06,040 [door opens] 45 00:05:12,280 --> 00:05:14,760 [muffled low rumbling] 46 00:05:14,760 --> 00:05:16,840 [no audible dialogue] 47 00:05:28,080 --> 00:05:30,080 [phone ringing] 48 00:05:33,000 --> 00:05:34,280 Balmoral Castle. 49 00:05:35,640 --> 00:05:36,680 Mr. Janvrin. 50 00:05:37,880 --> 00:05:40,760 - The embassy in Paris again. - Thank you. Robin Janvrin. 51 00:05:41,760 --> 00:05:44,480 [newsreader] She was due to spend maybe 24 hours in Paris 52 00:05:44,480 --> 00:05:47,560 before returning to London to see her children. 53 00:05:47,560 --> 00:05:50,560 The accident happened shortly after midnight. 54 00:05:50,560 --> 00:05:55,240 Diana and her friend Dodi Al Fayed had been dining at the Ritz Hotel. 55 00:05:55,240 --> 00:05:57,000 There were four people in the car 56 00:05:57,000 --> 00:05:59,760 when it struck the inside wall of the tunnel, 57 00:05:59,760 --> 00:06:03,120 and, as you said, the Princess of Wales has been taken to hospital 58 00:06:03,120 --> 00:06:07,520 with concussion, a broken arm, and cuts to her leg. 59 00:06:07,520 --> 00:06:11,080 Witnesses at the scene were describing how... [dialogue fades out] 60 00:06:11,080 --> 00:06:13,840 - [no audible dialogue] - [clock ticking] 61 00:06:13,840 --> 00:06:16,280 [somber music plays] 62 00:06:16,280 --> 00:06:17,480 [shudders] 63 00:06:19,160 --> 00:06:21,040 [muffled low rumbling] 64 00:06:21,040 --> 00:06:23,120 [somber notes playing] 65 00:06:39,800 --> 00:06:42,000 [theme music playing] 66 00:07:52,920 --> 00:07:57,040 [newsreader] Well, let's just remind people who are waking up this morning 67 00:07:58,400 --> 00:08:02,480 to tell you the terrible news that Diana, the Princess of Wales, has died. 68 00:08:03,440 --> 00:08:07,440 She suffered heavy internal bleeding in her chest following a car crash in Paris. 69 00:08:08,120 --> 00:08:11,440 The prime minister, Tony Blair, said, "I'm utterly devastated." 70 00:08:11,440 --> 00:08:15,240 "The whole of our country, all of us, will be in a state of shock and mourning." 71 00:08:15,240 --> 00:08:19,000 "Diana was a wonderful, warm, and compassionate person 72 00:08:19,000 --> 00:08:20,960 who people throughout the world loved." 73 00:08:20,960 --> 00:08:23,800 "Our thoughts and prayers are with her family, 74 00:08:23,800 --> 00:08:26,640 particularly her two sons." That statement from Tony Blair... 75 00:08:26,640 --> 00:08:28,640 [Charles] I managed to get out for a walk. 76 00:08:29,920 --> 00:08:30,920 [Camilla] Good idea. 77 00:08:32,920 --> 00:08:34,480 [Charles] It's all so quiet and 78 00:08:35,480 --> 00:08:36,360 perfect. 79 00:08:38,120 --> 00:08:39,000 Innocent. 80 00:08:39,000 --> 00:08:41,200 [Charles wails mournfully] 81 00:08:41,760 --> 00:08:42,920 [man on TV, indistinct] 82 00:08:42,920 --> 00:08:44,560 All one has is questions. 83 00:08:46,440 --> 00:08:49,880 Why did she change her plans? What was she doing in Paris? 84 00:08:52,120 --> 00:08:53,640 What caused the accident? 85 00:08:54,800 --> 00:08:58,360 ...are with her family and her friends. 86 00:08:58,960 --> 00:09:01,520 The Queen and the Prince of Wales... 87 00:09:01,520 --> 00:09:03,240 When are you going to tell the boys? 88 00:09:03,960 --> 00:09:04,920 [sighs deeply] 89 00:09:06,120 --> 00:09:07,760 I wanted to let them sleep. 90 00:09:08,760 --> 00:09:10,520 Delay it as long as possible. 91 00:09:13,240 --> 00:09:15,440 While they're sleeping, they still have a mother. 92 00:09:17,560 --> 00:09:18,440 Of course. 93 00:09:18,440 --> 00:09:20,400 ...medical team here at this hospital. 94 00:09:21,440 --> 00:09:22,760 [inhales shakily] 95 00:09:23,800 --> 00:09:26,040 [exhales] This is gonna be enormous. 96 00:09:27,680 --> 00:09:29,000 People have no idea. 97 00:09:32,000 --> 00:09:34,880 This is going to be the biggest thing that any of us has ever seen. 98 00:09:36,960 --> 00:09:40,000 [man on TV] As you say, Dermot, reactions and condolences have been flooding in. 99 00:09:40,000 --> 00:09:42,080 [birds chirping] 100 00:09:50,360 --> 00:09:51,240 [knocking] 101 00:10:23,240 --> 00:10:24,240 Morning, darling. 102 00:10:25,000 --> 00:10:25,920 [William] Morning. 103 00:10:25,920 --> 00:10:28,000 [somber notes playing slowly] 104 00:10:31,240 --> 00:10:32,960 I'm afraid you're going to have to be 105 00:10:34,320 --> 00:10:35,320 very brave. 106 00:10:37,640 --> 00:10:38,600 What? 107 00:10:46,800 --> 00:10:48,800 [no audible dialogue] 108 00:11:04,120 --> 00:11:06,040 [Janvrin] The princes are now awake. 109 00:11:07,040 --> 00:11:11,160 And, I believe, the Prince of Wales has broken the news. 110 00:11:11,160 --> 00:11:13,640 [man speaking on TV, indistinct] 111 00:11:13,640 --> 00:11:15,280 Those poor boys. 112 00:11:17,560 --> 00:11:19,440 His team have made a request 113 00:11:19,440 --> 00:11:22,800 to have an airplane of the Queen's Flight made available. 114 00:11:23,760 --> 00:11:25,320 - What for? - [cup clinks] 115 00:11:25,320 --> 00:11:27,120 To bring the princess back from Paris 116 00:11:27,120 --> 00:11:30,280 in accordance with arrangements set up under Operation Overstudy. 117 00:11:30,280 --> 00:11:34,440 No. No, no, those plans are for a royal death abroad. 118 00:11:35,680 --> 00:11:39,840 Diana was no longer royal, no longer HRH. 119 00:11:41,320 --> 00:11:43,360 We must be seen to be doing this by the book. 120 00:11:43,360 --> 00:11:46,720 [Janvrin] Indeed, sir, and I suggested as such myself to the Prince of Wales. 121 00:11:46,720 --> 00:11:49,960 To which he asked if we would prefer the mother of the future King of England 122 00:11:49,960 --> 00:11:51,440 to be brought back in a Harrods van. 123 00:11:58,320 --> 00:11:59,160 Hm. 124 00:12:03,600 --> 00:12:06,600 [Janvrin] I have also taken the liberty of drafting a short statement 125 00:12:06,600 --> 00:12:10,560 expressing your and the Prince of Wales' shock and distress at the news. 126 00:12:10,560 --> 00:12:11,640 Thank you. 127 00:12:11,640 --> 00:12:13,720 And finally, the chaplain called. 128 00:12:13,720 --> 00:12:16,720 Did you have any thoughts about going to church this morning? 129 00:12:16,720 --> 00:12:19,320 We have to assume that there will be photographers. 130 00:12:20,280 --> 00:12:22,720 [Philip] The entire family must come. Let me see. 131 00:12:25,800 --> 00:12:26,640 But... 132 00:12:28,440 --> 00:12:30,240 no mention of the accident. 133 00:12:31,080 --> 00:12:32,080 [Janvrin] Eh, ma'am? 134 00:12:32,600 --> 00:12:36,320 Ask the chaplain to keep to the usual service. 135 00:12:37,040 --> 00:12:40,120 We want everything to be as normal as possible. 136 00:12:41,080 --> 00:12:42,040 That's fine. 137 00:12:58,920 --> 00:13:00,920 [man speaking French on TV] 138 00:13:06,680 --> 00:13:09,040 [Selma in Arabic] We retrieved some of the princess' clothes 139 00:13:09,040 --> 00:13:10,480 from Mr. Dodi's apartment, 140 00:13:11,000 --> 00:13:13,560 gifts she apparently bought for her sons, 141 00:13:14,240 --> 00:13:16,640 and a poem, engraved on a silver plaque. 142 00:13:18,560 --> 00:13:20,520 [Selma] We believe it was given to her by Mr. Dodi. 143 00:13:29,240 --> 00:13:31,640 [Mohamed] It was a love for the ages. 144 00:13:38,400 --> 00:13:41,400 They were engaged to be married, you know. 145 00:13:47,800 --> 00:13:49,720 Dodi proposed to her last night. 146 00:13:57,480 --> 00:14:00,040 Return the possessions to her family. 147 00:14:01,840 --> 00:14:05,400 I will also write to both the royal family and the Spencer family. 148 00:14:06,120 --> 00:14:09,480 This tragedy will bring us together. 149 00:14:12,000 --> 00:14:15,680 I am their brother in sorrow. 150 00:14:17,240 --> 00:14:19,240 [breathes deeply] 151 00:14:20,520 --> 00:14:22,320 [somber music plays] 152 00:14:22,320 --> 00:14:23,720 - Thank you. - [woman] Ma'am. 153 00:14:31,960 --> 00:14:33,960 [singing hymn] 154 00:14:54,080 --> 00:14:56,080 [church bells tolling] 155 00:15:07,640 --> 00:15:09,640 [somber music playing] 156 00:15:09,640 --> 00:15:12,000 [cameras clicking] 157 00:15:21,080 --> 00:15:23,080 [cameras clicking] 158 00:15:26,520 --> 00:15:28,680 [overlapping chatter] 159 00:15:28,680 --> 00:15:29,960 [man shouts] 160 00:15:35,040 --> 00:15:36,000 Your Royal Highness. 161 00:15:36,000 --> 00:15:37,280 [in French] Mr. President. 162 00:15:50,880 --> 00:15:52,080 Your Royal Highness. 163 00:16:20,040 --> 00:16:21,280 [breathing shakily] 164 00:16:23,320 --> 00:16:24,400 [groans softly] 165 00:16:27,400 --> 00:16:28,480 [sobs softly] 166 00:16:29,800 --> 00:16:30,760 [groans] 167 00:16:32,160 --> 00:16:34,480 [crying] 168 00:16:39,800 --> 00:16:42,240 [sobbing] 169 00:16:43,600 --> 00:16:45,600 [crying] Oh God. 170 00:16:45,600 --> 00:16:46,600 Oh. 171 00:16:56,000 --> 00:16:58,720 [scattered light clapping] 172 00:17:01,800 --> 00:17:03,800 [somber music plays] 173 00:17:56,080 --> 00:17:57,080 Paris. 174 00:18:00,840 --> 00:18:04,560 One of the busiest cities in the world, and you brought it to a standstill. 175 00:18:06,360 --> 00:18:07,480 [Diana] Ta-da! 176 00:18:14,680 --> 00:18:15,840 [Diana chuckles softly] 177 00:18:19,440 --> 00:18:20,720 It was ever thus. 178 00:18:22,760 --> 00:18:25,200 You were always the most beloved of all of us. 179 00:18:32,080 --> 00:18:34,200 Thank you for how you were in the hospital. 180 00:18:36,760 --> 00:18:38,920 So raw. Broken. 181 00:18:42,360 --> 00:18:43,400 And handsome. 182 00:18:49,320 --> 00:18:50,680 I'll take that with me. 183 00:19:07,960 --> 00:19:09,760 You know, I loved you so much. 184 00:19:16,720 --> 00:19:17,720 So deeply. 185 00:19:19,440 --> 00:19:21,000 But so painfully too. 186 00:19:24,400 --> 00:19:25,680 Well, it's over now. 187 00:19:30,000 --> 00:19:31,920 Be easier for everyone with me gone. 188 00:19:34,840 --> 00:19:35,840 [sighs] 189 00:19:35,840 --> 00:19:36,920 No, it won't. 190 00:19:37,600 --> 00:19:38,440 It will. 191 00:19:38,440 --> 00:19:40,520 [pensive music plays lightly] 192 00:19:42,520 --> 00:19:44,680 Admit it. You've had that thought already. 193 00:19:46,040 --> 00:19:49,320 The only thought I've had since the moment I heard is 194 00:19:51,080 --> 00:19:52,040 regret. 195 00:19:57,640 --> 00:19:58,560 That will pass. 196 00:19:59,080 --> 00:20:00,080 No, it won't. 197 00:20:02,040 --> 00:20:04,040 [somber music builds slowly] 198 00:20:15,520 --> 00:20:16,800 [inhales shakily] 199 00:20:38,280 --> 00:20:39,800 [soldier] Quick march. 200 00:21:03,960 --> 00:21:05,240 [footman] And you, sir. 201 00:21:22,960 --> 00:21:24,160 [door opens] 202 00:21:28,640 --> 00:21:29,640 [door shuts] 203 00:21:31,640 --> 00:21:33,120 [dog whimpers] 204 00:21:35,080 --> 00:21:36,080 Darling boy. 205 00:21:42,560 --> 00:21:43,560 Where's Granny? 206 00:21:44,760 --> 00:21:45,840 On a call. 207 00:21:46,720 --> 00:21:47,920 The Spencers. 208 00:21:52,200 --> 00:21:54,080 - [Philip] Thank you. - [Charles Spencer] You too. 209 00:21:54,080 --> 00:21:55,720 - We'll be in touch. - All right. 210 00:21:56,520 --> 00:21:57,520 [door opens] 211 00:22:03,000 --> 00:22:04,400 - [door shuts] - How was it? 212 00:22:04,920 --> 00:22:06,000 [Charles] Uh... 213 00:22:07,120 --> 00:22:08,400 It was extraordinary. 214 00:22:11,040 --> 00:22:12,200 It's another world. 215 00:22:13,320 --> 00:22:15,280 We would have followed your progress 216 00:22:15,280 --> 00:22:18,760 but we've put away all the televisions and wirelesses for the boys. 217 00:22:21,640 --> 00:22:22,720 Yes, well, I, um... 218 00:22:23,640 --> 00:22:26,200 I agree with your instinct, but I do think it's important 219 00:22:26,200 --> 00:22:29,400 that senior members of the family keep an eye on the mood out there. 220 00:22:31,320 --> 00:22:34,400 I thought we might concentrate on the mood here 221 00:22:34,400 --> 00:22:36,320 and taking care of this family. 222 00:22:37,760 --> 00:22:39,760 [Charles] Diana was part of this family. 223 00:22:40,880 --> 00:22:43,200 Divorced from this family. 224 00:22:44,080 --> 00:22:45,640 A legal severance. 225 00:22:47,080 --> 00:22:48,360 An amputation 226 00:22:49,440 --> 00:22:51,160 that you fought so hard for. 227 00:22:51,160 --> 00:22:52,480 Not us. 228 00:22:52,480 --> 00:22:55,240 We all wanted her to remain in this family. 229 00:22:56,160 --> 00:22:59,360 But you insisted on divorce. 230 00:22:59,960 --> 00:23:02,920 Which is why this is now a Spencer family matter. 231 00:23:03,960 --> 00:23:06,400 And why we are keen to respect their wishes 232 00:23:06,400 --> 00:23:09,960 for a small, private, family service. 233 00:23:10,560 --> 00:23:12,600 [Charles] I think that would be a mistake. 234 00:23:12,600 --> 00:23:17,040 The prime minister feels that the right thing is a public funeral. 235 00:23:17,640 --> 00:23:20,680 A state occasion in all but name, and I agree with him. 236 00:23:20,680 --> 00:23:22,600 But that would mean leaving Scotland 237 00:23:22,600 --> 00:23:26,120 and participating in some huge spectacle in London. 238 00:23:27,040 --> 00:23:29,440 Do you want to put the boys through that? 239 00:23:29,440 --> 00:23:33,520 They'd have to walk behind the coffin, in front of all those cameras. 240 00:23:34,160 --> 00:23:36,320 [Charles] And show their respects to their late mother, 241 00:23:36,320 --> 00:23:38,520 as people will want them to do. 242 00:23:44,640 --> 00:23:48,440 It's... always been hard for us to understand the connection 243 00:23:48,440 --> 00:23:51,880 that Diana has with people, but the fact that it's inexplicable 244 00:23:51,880 --> 00:23:53,640 shouldn't lead us to deny it. 245 00:23:53,640 --> 00:23:57,000 I've just been out there. I've seen it for myself. 246 00:23:57,000 --> 00:23:59,080 People taking to the streets. 247 00:23:59,680 --> 00:24:02,920 Not just here, all over the world, in their hundreds, thousands. 248 00:24:03,440 --> 00:24:06,720 And they will expect us to show grief, and compassion, 249 00:24:06,720 --> 00:24:09,200 and for you to be mother to the nation. 250 00:24:12,720 --> 00:24:15,880 If you don't mind, I'm concerned with being a grandmother to William and Harry. 251 00:24:15,880 --> 00:24:17,160 That's my priority. 252 00:24:18,880 --> 00:24:24,120 And I'd rather not be lectured on how or when to grieve or show emotion. 253 00:24:24,920 --> 00:24:27,960 Particularly by the person who caused her the most pain. 254 00:24:30,400 --> 00:24:31,360 [sighs] 255 00:24:34,320 --> 00:24:36,080 All right. All right. 256 00:24:37,040 --> 00:24:38,200 I admit, I... 257 00:24:40,880 --> 00:24:42,280 I let her down in life. 258 00:24:45,680 --> 00:24:47,640 But I will not let her down in death. 259 00:24:50,840 --> 00:24:54,000 We can't have it both ways. Haven't we learnt that yet? 260 00:24:55,840 --> 00:24:58,640 We can't be a private family when we want to be 261 00:24:58,640 --> 00:25:00,840 and a public one when it suits us. 262 00:25:01,720 --> 00:25:04,680 Time and time again, we try to have it both ways. 263 00:25:04,680 --> 00:25:08,080 We can't, and it's time William learnt that. 264 00:25:09,680 --> 00:25:12,560 Yes, he's a shy boy, but he's also a future king. 265 00:25:13,880 --> 00:25:16,320 And when his mother dies and people grieve, 266 00:25:17,040 --> 00:25:18,640 he has to behave like one. 267 00:25:28,160 --> 00:25:30,960 [muezzin calling over speaker] 268 00:25:32,360 --> 00:25:34,360 [man speaking in Arabic] 269 00:25:36,360 --> 00:25:41,880 [man in English] Brothers and sisters, may Allah bless you all. 270 00:25:41,880 --> 00:25:46,560 We are shortly going to commence the janazah prayer 271 00:25:47,240 --> 00:25:54,000 of Emad El-Din Mohamed Abdel Mena'em Fayed, 272 00:25:54,000 --> 00:25:57,480 the son of our dear brother 273 00:25:58,400 --> 00:26:01,160 Mohamed Al Fayed. 274 00:26:02,600 --> 00:26:04,280 At these times, 275 00:26:04,880 --> 00:26:08,160 we ask Allah 276 00:26:08,160 --> 00:26:10,920 to grant Mohammed Al Fayed 277 00:26:10,920 --> 00:26:13,720 and his entire family 278 00:26:13,720 --> 00:26:16,240 peace and solace. 279 00:26:16,960 --> 00:26:18,960 - [drums beating] - [chanting in Arabic] 280 00:26:27,840 --> 00:26:31,040 [call and response in Arabic] 281 00:26:56,720 --> 00:26:58,880 [man speaking in Arabic] 282 00:27:02,160 --> 00:27:04,600 [all responding in Arabic] 283 00:27:06,560 --> 00:27:08,560 [somber music rises] 284 00:27:55,880 --> 00:27:57,880 [somber music fades out] 285 00:28:01,200 --> 00:28:02,600 - [knocking] - [door opens] 286 00:28:03,800 --> 00:28:05,600 [in Arabic] Still nothing from the Palace? 287 00:28:05,600 --> 00:28:06,520 [Selma] No. 288 00:28:07,120 --> 00:28:08,320 But we sent flowers? 289 00:28:09,200 --> 00:28:10,040 [Selma] Yes. 290 00:28:10,920 --> 00:28:14,240 And letters and gifts. No word at all? 291 00:28:15,240 --> 00:28:16,080 No. 292 00:28:16,080 --> 00:28:19,280 And the poem I sent to be placed in Diana's coffin? 293 00:28:20,400 --> 00:28:21,480 It was returned. 294 00:28:23,760 --> 00:28:25,040 Without acknowledgement. 295 00:28:33,040 --> 00:28:34,000 [door shuts] 296 00:28:36,880 --> 00:28:38,120 Why do they hate me? 297 00:28:40,240 --> 00:28:44,000 Is it the fate of Arabs to always be hated by the West? 298 00:28:46,120 --> 00:28:47,360 [Dodi] Don't take it personally. 299 00:28:51,080 --> 00:28:52,000 [chuckles softly] 300 00:28:52,000 --> 00:28:53,280 [Mohamed] How can I not? 301 00:28:54,680 --> 00:28:56,600 Look. 302 00:28:58,200 --> 00:29:00,200 There's no mention of you anywhere! 303 00:29:01,200 --> 00:29:03,160 It's as if only one person died. 304 00:29:04,840 --> 00:29:10,680 But across the Arab world, in Cairo, Beirut, Baghdad, 305 00:29:11,960 --> 00:29:13,320 they are calling me a hero. 306 00:29:18,800 --> 00:29:20,400 You shouldn't look up to the West. 307 00:29:20,400 --> 00:29:22,280 Of course I look up to the West. 308 00:29:22,280 --> 00:29:23,280 You shouldn't. 309 00:29:25,840 --> 00:29:27,920 Exalted expectations are not fair. 310 00:29:28,960 --> 00:29:30,640 They can never be fulfilled. 311 00:29:43,280 --> 00:29:48,200 [tearfully] Did I have unfair expectations of you? 312 00:29:51,840 --> 00:29:52,760 Mmm. 313 00:29:55,120 --> 00:29:58,160 Forgive me. 314 00:29:58,160 --> 00:29:59,720 [sobbing softly] 315 00:30:01,360 --> 00:30:02,760 Forgive me... 316 00:30:06,360 --> 00:30:07,360 for failing you. 317 00:30:09,800 --> 00:30:12,000 You were perfect. 318 00:30:14,040 --> 00:30:15,040 No, I wasn't. 319 00:30:18,440 --> 00:30:20,440 Be honest about who I was. 320 00:30:23,880 --> 00:30:26,400 Because wounds will only heal with the truth. 321 00:30:27,640 --> 00:30:28,640 [Mohamed sobs] 322 00:30:37,800 --> 00:30:38,760 [sighs] 323 00:30:39,360 --> 00:30:40,640 No, Dodi, no! 324 00:30:41,520 --> 00:30:43,240 Don't leave me! 325 00:30:48,280 --> 00:30:49,680 [sobbing] 326 00:30:52,520 --> 00:30:55,040 [in English] It's good to see such a strong collective effort 327 00:30:55,040 --> 00:30:57,240 as we mount a response to this moment of 328 00:30:58,400 --> 00:31:00,200 national sorrow. 329 00:31:00,880 --> 00:31:04,440 I'm delighted that opinion is coalescing around a public funeral, 330 00:31:04,440 --> 00:31:08,120 and if all parties are happy with Westminster Abbey 331 00:31:08,120 --> 00:31:12,400 as the venue for the service, my office will start to draw up a list of attendees. 332 00:31:12,400 --> 00:31:14,280 Um, but we would recommend 333 00:31:14,280 --> 00:31:19,560 that the congregation reflects the causes closest to the princess. 334 00:31:20,360 --> 00:31:22,040 AIDS patients, landmine victims... 335 00:31:22,040 --> 00:31:26,720 Sir, Prince William is not in his room, and no one can find him. 336 00:31:26,720 --> 00:31:28,960 ...assortment of establishment figures. 337 00:31:38,600 --> 00:31:39,600 William! 338 00:31:49,280 --> 00:31:51,280 [overlapping shouts] 339 00:31:53,840 --> 00:31:56,520 - This is a massive palaver. - Anne, will you take Harry? 340 00:31:56,520 --> 00:31:58,640 - He might be dying. - [Anne] No need to panic. 341 00:31:59,640 --> 00:32:01,640 [engine turns over] 342 00:32:02,960 --> 00:32:04,640 [doors closing] 343 00:32:04,640 --> 00:32:06,480 [indistinct chatter] 344 00:32:06,480 --> 00:32:08,160 [engines revving] 345 00:32:17,640 --> 00:32:19,640 [pensive music playing] 346 00:32:24,120 --> 00:32:25,680 [dogs barking] 347 00:32:30,880 --> 00:32:32,880 [rain pattering] 348 00:32:40,440 --> 00:32:42,360 [dogs barking] 349 00:32:54,320 --> 00:32:55,800 William! 350 00:32:56,920 --> 00:33:00,560 - William! - William! 351 00:33:01,680 --> 00:33:03,280 - William! - William! 352 00:33:04,680 --> 00:33:05,880 William! 353 00:33:29,080 --> 00:33:31,080 - Any sign? - No. 354 00:33:34,600 --> 00:33:37,320 [indistinct conversations] 355 00:33:40,640 --> 00:33:42,640 [thunder rumbling] 356 00:33:45,160 --> 00:33:46,360 [Charles sighs] 357 00:33:47,480 --> 00:33:49,480 [wind gusting] 358 00:34:02,800 --> 00:34:05,360 - How could this have happened? - We'll do whatever we can. 359 00:34:05,360 --> 00:34:07,360 - With all our staff... - Mm. 360 00:34:07,360 --> 00:34:08,840 [rain pattering] 361 00:34:08,840 --> 00:34:11,080 - [footsteps approaching] - [panting softly] 362 00:34:22,960 --> 00:34:25,600 - He's coming back. - Oh, thank heavens. 363 00:34:25,600 --> 00:34:26,600 Oh, what a relief. 364 00:34:43,040 --> 00:34:44,560 - All right? - Fine. 365 00:34:48,600 --> 00:34:49,920 [Elizabeth] Thank heavens. 366 00:34:53,440 --> 00:34:54,520 Are you all right? 367 00:35:02,160 --> 00:35:04,840 Fourteen hours that poor boy was gone. 368 00:35:08,240 --> 00:35:10,440 He's never done anything like that before. 369 00:35:12,520 --> 00:35:15,920 And if he is behaving so out of character, perhaps Charles is right. 370 00:35:17,840 --> 00:35:19,040 About what? 371 00:35:21,440 --> 00:35:24,920 That the rest of the country is starting to behave out of character too. 372 00:35:27,120 --> 00:35:30,240 He's been urging me to help calm things down. 373 00:35:30,960 --> 00:35:32,200 By doing what? 374 00:35:35,240 --> 00:35:37,680 Going down to London before the funeral. 375 00:35:38,920 --> 00:35:41,280 Making some kind of statement 376 00:35:41,280 --> 00:35:44,440 that acknowledges the pain being felt by everyone. 377 00:35:46,400 --> 00:35:48,400 Bereavement helplines are overwhelmed. 378 00:35:48,400 --> 00:35:52,040 Sensible adults are weeping openly in the streets. 379 00:35:52,040 --> 00:35:53,360 Don't you dare. 380 00:35:54,840 --> 00:35:56,800 Sanity will soon prevail. 381 00:35:59,240 --> 00:36:00,160 Hold firm. 382 00:36:02,240 --> 00:36:05,480 [man on TV] Diana's body will begin its final journey on Saturday. 383 00:36:05,480 --> 00:36:07,080 There continues to be criticism 384 00:36:07,080 --> 00:36:09,720 that the Queen has misjudged the mood of the country. 385 00:36:09,720 --> 00:36:13,320 Set against a background of raw emotion, there is some feeling 386 00:36:13,320 --> 00:36:16,160 that the royal family should be in London sooner, 387 00:36:16,160 --> 00:36:18,400 the focus of the nation's mourning. 388 00:36:19,680 --> 00:36:22,480 It's hard not to look at this like a psychologist might. 389 00:36:23,400 --> 00:36:27,160 There's the country, like a sick, uncomforted child, 390 00:36:27,160 --> 00:36:30,720 and then there's the Queen, hiding away, cold and aloof. 391 00:36:31,560 --> 00:36:32,920 Unable to mother the nation 392 00:36:32,920 --> 00:36:35,800 in precisely the same way as she was unable to mother us. 393 00:36:35,800 --> 00:36:36,720 [sighs] 394 00:36:38,280 --> 00:36:41,320 That is... just not helpful now. 395 00:36:46,280 --> 00:36:48,320 Whether it's her children or the nation, 396 00:36:48,840 --> 00:36:53,520 a reluctance or inability to mother might have consequences. 397 00:36:53,520 --> 00:36:55,680 [man on TV] This is just dreadful. They should be here. 398 00:36:55,680 --> 00:36:58,920 [man 2] There's "a growing anti-royal mood," says The Independent, 399 00:36:58,920 --> 00:37:02,480 while the Express asks the Queen to "show us you care." 400 00:37:03,080 --> 00:37:04,440 I rest my case. 401 00:37:04,440 --> 00:37:07,360 ...which reflects the public's growing frustration 402 00:37:07,360 --> 00:37:09,200 at the silence from Balmoral. 403 00:37:09,200 --> 00:37:13,320 Numbers pouring into the capital to mourn have grown with each hour, 404 00:37:13,320 --> 00:37:15,440 so has the nation's frustration. 405 00:37:15,440 --> 00:37:19,280 Whilst the people laid flowers and signed the books of condolence, 406 00:37:19,280 --> 00:37:23,680 the royal family remains silent, hundreds of miles away at Balmoral. 407 00:37:25,640 --> 00:37:28,600 Christopher Peacock is at St. James's Palace now. 408 00:37:30,000 --> 00:37:33,400 Everyone knows the background to this sad, unhappy story. 409 00:37:33,400 --> 00:37:34,920 - Everybody knows... - Mummy. 410 00:37:37,920 --> 00:37:38,800 I was, uh... 411 00:37:40,200 --> 00:37:43,280 I was wondering if you'd had a chance to reconsider your position. 412 00:37:45,040 --> 00:37:47,200 You've seen the images on the television. 413 00:37:49,520 --> 00:37:53,720 It would be very easy to... dismiss the whole thing as mass hysteria, 414 00:37:53,720 --> 00:37:55,480 but the more I look at it, 415 00:37:56,240 --> 00:38:00,280 and the bigger the crowds get, the more I'm persuaded that there's something 416 00:38:00,280 --> 00:38:02,200 much deeper at work here. 417 00:38:05,000 --> 00:38:06,240 People are in shock. 418 00:38:08,040 --> 00:38:11,040 A beautiful young woman was cut off in her prime. 419 00:38:12,520 --> 00:38:14,760 It's natural for people to come together 420 00:38:15,800 --> 00:38:17,240 and express their grief. 421 00:38:21,160 --> 00:38:22,240 But the Crown 422 00:38:23,000 --> 00:38:25,160 rises above impulse. 423 00:38:25,160 --> 00:38:26,480 At its peril. 424 00:38:28,280 --> 00:38:32,040 Mummy, I wouldn't be suggesting this if I didn't think it was essential, 425 00:38:32,040 --> 00:38:35,320 and that there was a real chance that things might turn ugly. 426 00:38:36,600 --> 00:38:38,280 What do people want from me? 427 00:38:38,920 --> 00:38:41,400 Attention. And love. 428 00:38:42,200 --> 00:38:43,120 Love? 429 00:38:43,120 --> 00:38:45,360 And... understanding. 430 00:38:45,360 --> 00:38:46,960 And... and support. 431 00:38:46,960 --> 00:38:47,960 And care. 432 00:38:48,600 --> 00:38:50,200 And... empathy. 433 00:38:50,200 --> 00:38:51,280 And theater. 434 00:38:52,040 --> 00:38:53,080 And spectacle. 435 00:38:54,560 --> 00:38:55,760 And exhibitionism. 436 00:38:55,760 --> 00:38:58,240 Yes. All the things that Diana stood for. 437 00:38:58,240 --> 00:39:00,720 All the things that Diana challenged us with. 438 00:39:01,280 --> 00:39:04,360 But all the things that people out there were very grateful for. 439 00:39:04,360 --> 00:39:05,760 They didn't see it as 440 00:39:06,600 --> 00:39:08,640 spectacle or exhibitionism. 441 00:39:09,840 --> 00:39:12,080 Diana gave people what they needed. 442 00:39:13,640 --> 00:39:15,560 Even if it was just confirmation that 443 00:39:16,160 --> 00:39:19,080 great pain and sadness doesn't discriminate. 444 00:39:19,080 --> 00:39:22,000 It comes to those with beauty and privilege too. 445 00:39:25,200 --> 00:39:26,840 And they adored her for it. 446 00:39:56,080 --> 00:39:58,600 [man on TV] I think the Queen has got to come to terms 447 00:39:58,600 --> 00:40:00,480 with the humanity everyone else feels. 448 00:40:00,480 --> 00:40:05,520 I think she's got to take that on board and really show that humanity somehow 449 00:40:06,040 --> 00:40:09,200 through this rather icy façade that the royals have. 450 00:40:21,320 --> 00:40:22,800 I hope you're happy now. 451 00:40:25,840 --> 00:40:30,600 You've finally succeeded in turning me and this house upside down. 452 00:40:35,160 --> 00:40:37,360 - That was never my intention. - [scoffs] 453 00:40:39,480 --> 00:40:40,480 Oh, please. 454 00:40:43,960 --> 00:40:45,600 Look at what you've started. 455 00:40:47,120 --> 00:40:48,960 It's nothing less than revolution. 456 00:40:50,280 --> 00:40:51,760 [Diana] It didn't need to be. 457 00:40:52,760 --> 00:40:54,640 But by making an enemy of me, 458 00:40:56,440 --> 00:40:59,080 not of me personally, but of what I stand for... 459 00:40:59,680 --> 00:41:01,000 [woman on TV] Irreplaceable. 460 00:41:01,000 --> 00:41:02,920 ...then it starts to look like one. 461 00:41:05,320 --> 00:41:08,240 [man on TV] Overnight, the number of condolence books was increased 462 00:41:08,240 --> 00:41:11,080 from five to fifteen, an indication, perhaps, 463 00:41:11,080 --> 00:41:14,880 that the royal establishment may have initially underestimated... 464 00:41:20,680 --> 00:41:23,960 They're trying to show you who they are. What they feel. 465 00:41:26,520 --> 00:41:27,520 What they need. 466 00:41:31,200 --> 00:41:34,720 And I know that must be terrifying, but it needn't be. 467 00:41:39,160 --> 00:41:40,640 For as long as anyone can remember, 468 00:41:40,640 --> 00:41:42,880 you've taught us what it means to be British. 469 00:41:46,480 --> 00:41:48,960 Maybe it's time to show you're ready to learn too. 470 00:41:51,680 --> 00:41:53,680 [somber music rises] 471 00:42:17,440 --> 00:42:18,440 Here. 472 00:42:25,720 --> 00:42:27,320 We're going to London tomorrow. 473 00:42:28,080 --> 00:42:28,920 [Philip] What? 474 00:42:31,240 --> 00:42:32,280 You heard me. 475 00:42:38,680 --> 00:42:40,360 - [exhales] - [music fades out] 476 00:43:09,440 --> 00:43:10,400 [gates clanking] 477 00:43:15,120 --> 00:43:16,600 God bless you, Your Majesty. 478 00:43:17,560 --> 00:43:19,560 [cameras clicking] 479 00:43:27,240 --> 00:43:29,240 [scribbling] 480 00:43:31,160 --> 00:43:32,920 [muttering under breath] 481 00:43:41,360 --> 00:43:42,680 [Elizabeth clears throat] 482 00:43:43,360 --> 00:43:45,200 Thank you, ma'am. When you're ready. 483 00:43:46,080 --> 00:43:47,080 I'm ready. 484 00:43:48,040 --> 00:43:52,160 In five, four, three... 485 00:43:58,120 --> 00:44:00,520 Since last Sunday's dreadful news, 486 00:44:01,160 --> 00:44:04,360 we have seen, throughout Britain and around the world, 487 00:44:04,880 --> 00:44:08,360 an overwhelming expression of sadness at Diana's death. 488 00:44:09,960 --> 00:44:13,000 We have all been trying, in our different ways, to cope. 489 00:44:14,040 --> 00:44:16,640 It is not easy to express a sense of loss, 490 00:44:17,440 --> 00:44:21,640 since the initial shock is often succeeded by a mixture of other feelings. 491 00:44:23,280 --> 00:44:24,280 Disbelief, 492 00:44:25,800 --> 00:44:27,080 incomprehension, 493 00:44:28,360 --> 00:44:29,360 anger, 494 00:44:30,760 --> 00:44:33,080 and concern for those who remain. 495 00:44:33,920 --> 00:44:36,680 [breathes deeply] 496 00:44:37,760 --> 00:44:39,600 We have all felt those emotions 497 00:44:39,600 --> 00:44:41,200 in these last few days. 498 00:44:45,000 --> 00:44:47,160 So, what I say to you now, 499 00:44:47,160 --> 00:44:50,160 as your queen and as a grandmother, 500 00:44:50,160 --> 00:44:51,840 I say from my heart. 501 00:44:54,720 --> 00:44:58,240 First, I want to pay tribute to Diana myself. 502 00:44:59,880 --> 00:45:02,680 She was an exceptional and gifted human being. 503 00:45:03,680 --> 00:45:05,280 In good times and bad, 504 00:45:05,800 --> 00:45:08,880 she never lost her capacity to smile and laugh, 505 00:45:08,880 --> 00:45:12,640 nor to inspire others with her warmth and kindness. 506 00:45:16,040 --> 00:45:20,520 This week at Balmoral, we have all been trying to help William and Harry 507 00:45:20,520 --> 00:45:23,000 come to terms with the devastating loss 508 00:45:23,000 --> 00:45:25,680 that they, and the rest of us, have suffered. 509 00:45:28,080 --> 00:45:30,880 No one who knew Diana will ever forget her. 510 00:45:31,440 --> 00:45:36,520 Millions of others who never met her, but feel they knew her, will remember her. 511 00:45:37,680 --> 00:45:41,280 I, for one, believe there are lessons to be drawn from her life 512 00:45:41,280 --> 00:45:44,960 and the extraordinary and moving reaction to her death. 513 00:45:45,680 --> 00:45:49,160 I share in your determination to cherish her memory. 514 00:45:51,560 --> 00:45:54,440 Our thoughts are also with Diana's family 515 00:45:54,440 --> 00:45:57,080 and the families of those who died with her, 516 00:45:57,720 --> 00:45:59,920 as they seek to heal their sorrow 517 00:46:00,440 --> 00:46:03,560 and then to face the future without a loved one. 518 00:46:05,320 --> 00:46:08,040 [horse hooves clopping] 519 00:46:08,040 --> 00:46:10,120 [footsteps falling steadily] 520 00:46:10,120 --> 00:46:12,800 [onlookers chattering, sobbing] 521 00:46:33,040 --> 00:46:34,600 [woman] God bless you, boys. 522 00:46:36,040 --> 00:46:37,040 Don't react. 523 00:46:37,960 --> 00:46:40,440 Keep your eyes forward or on the ground. 524 00:46:41,760 --> 00:46:44,080 Concentrate on the act of walking. 525 00:46:46,080 --> 00:46:48,280 Step by step. 526 00:46:52,600 --> 00:46:54,840 Why are they crying for someone they never knew? 527 00:46:56,960 --> 00:46:58,560 They're not crying for her. 528 00:46:59,920 --> 00:47:01,280 They're crying for you. 529 00:47:04,120 --> 00:47:05,600 [woman sobbing] 530 00:47:10,440 --> 00:47:12,440 [somber music playing] 531 00:47:16,080 --> 00:47:19,560 [Elizabeth] I hope that tomorrow we can all, wherever we are, 532 00:47:20,320 --> 00:47:23,520 join in expressing our grief at Diana's loss 533 00:47:24,040 --> 00:47:27,200 and gratitude for her all too short life. 534 00:47:29,000 --> 00:47:31,480 It is a chance to show the whole world 535 00:47:31,480 --> 00:47:35,600 the British nation united in grief and respect. 536 00:47:36,880 --> 00:47:39,720 May those who died rest in peace, 537 00:47:39,720 --> 00:47:43,120 and may we, each and every one of us, 538 00:47:43,120 --> 00:47:48,160 thank God for someone who made many, many people happy. 539 00:48:41,040 --> 00:48:44,040 [somber music intensifies slowly]