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[Lauren Manning] It's
almost got worse, I think...
4
00:00:25,959 --> 00:00:27,159
over time.
5
00:00:31,865 --> 00:00:34,299
I go into a mode of...
6
00:00:35,535 --> 00:00:37,236
complete irrational thinking.
7
00:00:43,777 --> 00:00:47,146
This fear and this panic
comes over me...
8
00:00:47,847 --> 00:00:51,350
knowing that just like that
something can happen.
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00:00:58,224 --> 00:01:02,127
There always is that question
of why did I make it out,
10
00:01:02,129 --> 00:01:04,329
why did I escape?
11
00:01:10,070 --> 00:01:12,471
It's become a huge part
of who I am.
12
00:01:27,687 --> 00:01:32,291
I started working
on this painting in 2002.
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00:01:34,194 --> 00:01:37,196
It's a recreation of the
painting that I lost that morning.
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00:01:40,133 --> 00:01:43,669
I loved the whole experience of being away up
there at the top of the World Trade Center,
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00:01:43,671 --> 00:01:45,804
that high up.
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00:01:45,806 --> 00:01:49,908
I'd often go for sunrise and
because of the slats of the windows,
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00:01:49,910 --> 00:01:54,113
you have this big fan of reds
and yellows and oranges,
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00:01:54,115 --> 00:01:58,484
and things sort of fanning out across
the whole floor, which is amazing.
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00:02:02,889 --> 00:02:05,791
It's a view
that no longer existed
20
00:02:05,793 --> 00:02:10,295
but I'd been there that morning
and I needed to recreate it.
21
00:02:15,668 --> 00:02:18,303
I don't think it will
ever be finished now.
22
00:02:58,678 --> 00:03:01,914
[male newsreader 1] Good morning, 64
degrees on this Tuesday, September 11th.
23
00:03:01,916 --> 00:03:04,716
I'm James Faraday
and here's what's happening.
24
00:03:04,718 --> 00:03:07,519
It appears Michael Jordan will
indeed be coming out of retirement
25
00:03:07,521 --> 00:03:09,120
to return to play to the NBA.
26
00:03:09,122 --> 00:03:12,090
Giants lose the opener following
the Monday night game at Denver.
27
00:03:12,092 --> 00:03:13,959
Yankees and Red Sox
reigned out of the stadium.
28
00:03:13,961 --> 00:03:15,060
[male newsreader 2]
I'm Stephen...
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00:03:16,529 --> 00:03:18,263
[Rich Eichen] Just another
typical day at work.
30
00:03:20,166 --> 00:03:25,304
I walked into the train station in town
to pick up the express into the city.
31
00:03:30,577 --> 00:03:34,046
I sat next to a guy I knew
from the country club.
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00:03:34,048 --> 00:03:38,550
We're just talking about the food in
the club and that it wasn't very good.
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00:03:39,886 --> 00:03:43,555
So life was, you know,
either unexciting or trivial,
34
00:03:43,557 --> 00:03:45,524
depending upon how badly
you want to classify it.
35
00:03:46,726 --> 00:03:50,662
[Lauren] Growing up
during the '70s and '80s,
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00:03:50,664 --> 00:03:57,135
what I wanted most was what was espoused
in the pages of Glamour and Cosmopolitan,
37
00:03:57,137 --> 00:04:00,005
to have it all, to be it all,
to do it all.
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00:04:00,506 --> 00:04:02,474
In 2001,
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00:04:02,476 --> 00:04:08,413
I was running the worldwide division
of market data for Cantor Fitzgerald.
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00:04:10,984 --> 00:04:16,455
The towers represented a place
of great promise and great hope.
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00:04:17,090 --> 00:04:18,457
It was my home.
42
00:04:22,128 --> 00:04:23,829
[Rich] This was like awesome.
I mean, you know,
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00:04:23,831 --> 00:04:26,031
I've never been
on the 90th floor of anything.
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00:04:28,101 --> 00:04:30,702
We had pushed our desks
up against the windows,
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00:04:30,704 --> 00:04:32,971
okay, because it was always
fun to sit there
46
00:04:32,973 --> 00:04:35,874
and look down at the
Empire State Building, right.
47
00:04:35,876 --> 00:04:37,309
That was pretty cool.
48
00:04:44,851 --> 00:04:46,718
[Vanessa Laurence]
I'd been at art school
49
00:04:46,720 --> 00:04:51,256
and I applied for the artist
residency in the Twin Towers.
50
00:04:52,725 --> 00:04:55,761
It was just a big raw
30,000 square foot space
51
00:04:55,763 --> 00:04:59,431
on the 91st floor
of the North Tower.
52
00:04:59,433 --> 00:05:04,836
I woke up at four, got the five o'clock
ferry and got to the studio for six.
53
00:05:04,838 --> 00:05:07,939
I had actually made it in early because
I wanted to work on sunrise painting
54
00:05:07,941 --> 00:05:09,441
that I've been working on.
55
00:05:10,910 --> 00:05:14,680
The light, everything was just
so perfect for the painting
56
00:05:14,682 --> 00:05:16,882
that I didn't... I didn't want to
stop. I wanted to keep going.
57
00:05:16,884 --> 00:05:19,184
But I... I knew I needed to
get a drink or something.
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00:05:19,186 --> 00:05:20,652
And so I thought,
no, I'll go now.
59
00:05:20,654 --> 00:05:24,856
Took a break and went down.
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00:05:24,858 --> 00:05:30,062
[Lauren] I was still a new mom filled
with the joys of everyday new worlds
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00:05:30,064 --> 00:05:32,597
opening for this little boy.
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00:05:32,599 --> 00:05:35,901
At the same time, I was
anxious to get to work,
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00:05:35,903 --> 00:05:42,641
uh, because the projects I had at hand there
were exciting and it was a place of peace.
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00:05:42,643 --> 00:05:47,446
Got [inaudible] and then went
to make my way back up.
65
00:05:48,748 --> 00:05:52,317
I remember the guy in the
elevator holding the door.
66
00:05:53,753 --> 00:05:58,056
And I still remember him pressing
the 93rd and me pressing the 91st.
67
00:06:01,461 --> 00:06:04,663
I pushed through the doors,
the revolving doors,
68
00:06:04,665 --> 00:06:08,767
and on my right there were two
women standing and laughing,
69
00:06:08,769 --> 00:06:12,738
and I looked at them and smiled
and they smiled back at me,
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00:06:12,740 --> 00:06:16,241
and I turn left
to head to the elevator.
71
00:06:17,577 --> 00:06:22,013
Here I am in the 90th floor,
I'm eating a bagel
72
00:06:22,015 --> 00:06:25,016
and I'm holding a piece
of newspaper against the wall
73
00:06:25,018 --> 00:06:26,718
reading about Dell computers
74
00:06:26,720 --> 00:06:29,388
because at the time they... they
were hot and new, and everything else.
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00:06:42,068 --> 00:06:43,402
[man 1]
What the hell was that?
76
00:06:43,603 --> 00:06:46,037
[man 1]
Well, what is that?
77
00:06:46,039 --> 00:06:49,875
- Something... Somebody hit the World Trade Center or the...
- [man 2] The Trade Center.
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00:06:49,877 --> 00:06:53,678
Trade Center.
It's just an explosion.
79
00:06:53,680 --> 00:06:57,783
Suddenly the woman's washroom,
which was over here,
80
00:06:57,785 --> 00:07:01,853
the door slammed open...
slammed open against its hinges
81
00:07:01,855 --> 00:07:03,722
and out came what looked like
a blow torch
82
00:07:03,724 --> 00:07:05,490
and I remember
ducking down like this
83
00:07:05,492 --> 00:07:07,659
and screaming for myself,
"Okay, this is it, I'm done."
84
00:07:07,661 --> 00:07:10,662
Literally the second I, um,
stepped out the elevator,
85
00:07:10,664 --> 00:07:13,965
it was just like a big poof,
and the building shook,
86
00:07:13,967 --> 00:07:16,735
and smoke and debris came
blasting down the corridor.
87
00:07:16,737 --> 00:07:19,704
The elevator, as soon as we'd
been thrown out of it,
88
00:07:19,706 --> 00:07:22,274
it went into a fireball
and dropped.
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00:07:22,975 --> 00:07:26,445
There was
an extraordinarily loud,
90
00:07:26,447 --> 00:07:30,549
louder piercing,
whistling sound.
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00:07:30,551 --> 00:07:35,854
The explosion, uh, that had pummeled
down those elevator shafts blew out
92
00:07:35,856 --> 00:07:41,493
and enveloped everything and everyone
in its path, and I was in its path.
93
00:07:41,495 --> 00:07:46,932
I looked over to where the two women were
and they were laying on the ground on fire.
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00:07:46,934 --> 00:07:49,000
And like them, I was on fire.
95
00:07:49,002 --> 00:07:52,337
The guy who was the system
administrator office manager,
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00:07:52,339 --> 00:07:56,675
he was really ticked off
because all his servers went down
97
00:07:56,677 --> 00:08:01,847
and he said, "I'm going to be here till
midnight rebooting all these servers," right.
98
00:08:01,849 --> 00:08:05,951
And I said, "Well, I'm from the tech
industry, I'll be glad to help you out."
99
00:08:05,953 --> 00:08:08,954
None of it... I mean, you
don't think that a building
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00:08:08,956 --> 00:08:11,156
that's been around this long,
this size is going to fall.
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00:08:11,158 --> 00:08:12,958
You just...
Never even a thought.
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00:08:12,960 --> 00:08:15,727
And I'm really... Obviously
I'm in shock, right.
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00:08:15,729 --> 00:08:19,698
I'm obviously not okay
even though I think I'm okay.
104
00:08:19,700 --> 00:08:22,000
And I'm trying to figure out
what's going on here.
105
00:08:22,002 --> 00:08:26,905
And this guy from one of the
banks down... down that hall
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00:08:26,907 --> 00:08:29,875
came out like this
begging for help,
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00:08:29,877 --> 00:08:32,944
face planted and between
my legs and died.
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00:08:32,979 --> 00:08:36,081
[police siren chirps]
109
00:08:36,083 --> 00:08:38,016
[man 3] It's the tower behind
it but... There! There it is!
110
00:08:38,018 --> 00:08:41,353
And look at the size
of that thing. That was no...
111
00:08:41,355 --> 00:08:43,788
You could see it from the
Lincoln Tunnel and everything
112
00:08:43,790 --> 00:08:47,993
where we were pulling into the Lincoln
Tunnel and everybody stood up on the bus.
113
00:08:47,995 --> 00:08:50,695
I'm sorry for whatever amount of
people was up on that floor, you know.
114
00:08:50,697 --> 00:08:53,031
Yeah, I know, it's destroyed.
115
00:08:53,033 --> 00:08:54,766
[interviewer] What do you
think would have happened
116
00:08:54,768 --> 00:08:57,502
if you hadn't gone down
to the lobby to get a drink?
117
00:08:58,905 --> 00:09:03,441
I would have seen the plane
coming right... right towards me, um...
118
00:09:04,744 --> 00:09:08,847
because it was right at that window
from the direction it was coming.
119
00:09:08,849 --> 00:09:11,516
Yeah, it would probably have all happened
so quickly that you don't get a chance
120
00:09:11,518 --> 00:09:17,188
to really take in what's coming towards
you and what's actually happening.
121
00:09:25,231 --> 00:09:28,533
[Bill Spade] I remember coming into
the door to the firehouse that morning
122
00:09:28,535 --> 00:09:30,235
and the radio is blasting.
123
00:09:31,404 --> 00:09:35,807
There's French vanilla coffee, mate,
and there's a dozen bagels there.
124
00:09:35,809 --> 00:09:40,645
So now without even looking I know Doug
Miller's working, I know Nikki's working,
125
00:09:40,647 --> 00:09:43,181
and cooking on the stove
is Joe Mascali,
126
00:09:43,683 --> 00:09:45,984
and he's making French toast
that morning.
127
00:09:45,986 --> 00:09:48,720
I remember telling him, "Joe, I
want the first piece that comes off,
128
00:09:48,722 --> 00:09:49,955
I gotta taste this."
129
00:09:49,957 --> 00:09:51,890
[man 4 on radio] We just
had a plane that's crashed
130
00:09:51,892 --> 00:09:53,892
into upper floor
of the World Trade...
131
00:09:53,894 --> 00:09:56,628
[Bill] I get a phone call
from the off-duty fireman
132
00:09:56,630 --> 00:09:59,898
and he tells me, "Bill, I just saw
a plane hit the Trade Center."
133
00:09:59,900 --> 00:10:02,100
He says, "It sounds like it's
going to be something.
134
00:10:02,102 --> 00:10:03,969
You better head out also."
135
00:10:03,971 --> 00:10:06,671
All of a sudden this woman,
Lucy,
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00:10:06,673 --> 00:10:09,107
she just pointed up
and we looked up,
137
00:10:09,109 --> 00:10:12,243
and we saw that our ceiling
was starting to smolder.
138
00:10:12,945 --> 00:10:14,312
So we knew we had to leave.
139
00:10:14,314 --> 00:10:17,115
[horns honking]
140
00:10:17,117 --> 00:10:20,118
[Bill] I get on the expressway,
clear beautiful day,
141
00:10:20,120 --> 00:10:23,154
and I could see smoke
coming from the Tower.
142
00:10:24,523 --> 00:10:27,058
And then I went only a couple
more blocks...
143
00:10:28,661 --> 00:10:32,297
and there was body parts
everywhere, strewn about the street.
144
00:10:34,200 --> 00:10:36,301
At first I tried
to drive around them.
145
00:10:36,869 --> 00:10:38,403
It was just impossible.
146
00:10:39,839 --> 00:10:41,339
And I remember
saying the prayer, I said...
147
00:10:43,809 --> 00:10:45,076
"Please forgive me."
148
00:10:47,146 --> 00:10:49,981
And I dropped and I rolled,
149
00:10:49,983 --> 00:10:55,186
and the flames were primarily
out but I was still burning.
150
00:10:55,521 --> 00:10:59,457
As this was all unfurling,
151
00:10:59,459 --> 00:11:06,131
the building in front of me trailed the
black snake-like smoke from the upper stories
152
00:11:06,133 --> 00:11:12,871
and you could begin to hear the steel wailing
and bending and glass breaking all over.
153
00:11:12,873 --> 00:11:15,807
The instinct was to just make...
154
00:11:15,809 --> 00:11:17,842
make your way down
because you're so high up.
155
00:11:17,844 --> 00:11:22,614
Made way to the stairwells and
I... I remember them just being dark.
156
00:11:22,616 --> 00:11:26,151
Obviously lights... lights were all out, so
they were just dark. Sprinklers were on.
157
00:11:26,153 --> 00:11:29,821
It felt like a really
small... small space.
158
00:11:29,823 --> 00:11:31,322
There'd be certain points
that...
159
00:11:32,191 --> 00:11:34,893
I'd... A panic
would kind of kick in
160
00:11:34,895 --> 00:11:37,462
and you suddenly realize that
you can't see what's going on,
161
00:11:37,464 --> 00:11:42,967
you don't know what's going on, but
everyone's making their way down very slowly.
162
00:11:42,969 --> 00:11:45,804
[man 4 on radio] We have
a number of floors on fire,
163
00:11:45,806 --> 00:11:49,374
that look like the plane was
aiming towards the building.
164
00:11:49,376 --> 00:11:51,810
Transmitted very long...
165
00:11:51,812 --> 00:11:55,480
[Bill] I... I had popped on
the corner of Liberty and West,
166
00:11:55,482 --> 00:11:58,650
I got my gear on, I made sure
I had everything I wanted.
167
00:11:58,652 --> 00:12:02,487
Two good flashlights, uh,
and a heavy-duty rope.
168
00:12:04,990 --> 00:12:07,225
But as I crossed those
six lanes of highway...
169
00:12:09,061 --> 00:12:10,528
I couldn't believe
what I was seeing.
170
00:12:22,074 --> 00:12:24,175
Bodies are dropping
right in front of us.
171
00:12:25,277 --> 00:12:27,245
One lady coming down
screaming...
172
00:12:28,013 --> 00:12:29,380
hitting the ground...
173
00:12:31,317 --> 00:12:33,017
and then there's really
nothing left.
174
00:12:34,086 --> 00:12:35,019
Um...
175
00:12:35,254 --> 00:12:37,122
[interviewer] This is right
in front of you?
176
00:12:37,790 --> 00:12:38,990
Within three feet.
177
00:12:42,795 --> 00:12:43,528
I remember...
178
00:12:45,097 --> 00:12:47,398
a man and woman jumping...
179
00:12:48,067 --> 00:12:49,167
hugging each other.
180
00:12:51,036 --> 00:12:53,438
And they still had their arms
around each other...
181
00:12:54,507 --> 00:12:57,242
as they landed and that's
the way it remained.
182
00:13:08,053 --> 00:13:12,023
The color of someone scared,
183
00:13:12,025 --> 00:13:15,226
their body color
was taken right out of them...
184
00:13:16,695 --> 00:13:20,932
and they were like
ashen grayish blue,
185
00:13:20,934 --> 00:13:24,202
that type of color instantly.
186
00:13:26,005 --> 00:13:28,006
[man 5 on radio] Hopefully
[inaudible] attack... [bleep].
187
00:13:28,008 --> 00:13:31,209
And channel six has been
designated a command [inaudible].
188
00:13:31,211 --> 00:13:33,077
Right now [inaudible] [bleep],
189
00:13:33,079 --> 00:13:35,246
it's [inaudible] confusion
190
00:13:42,922 --> 00:13:45,023
[Malcolm Campbell]
I had three very clever sons.
191
00:13:48,627 --> 00:13:52,630
When they were young, we were young
parents, we weren't particularly wealthy.
192
00:13:52,632 --> 00:13:55,400
So we'd have a lot of
camping holidays.
193
00:13:59,805 --> 00:14:05,376
Matthew, my oldest son, was very
industrious, doing this and doing that.
194
00:14:07,246 --> 00:14:10,515
Whereas Geoff would be
spending most of his time sulking
195
00:14:10,517 --> 00:14:12,450
because he didn't want to do
these things.
196
00:14:16,689 --> 00:14:19,324
And Robert,
he's only young then.
197
00:14:23,495 --> 00:14:26,531
I taught them all to read
while they were camping.
198
00:14:26,533 --> 00:14:29,400
I remember little hot heads
you could touch
199
00:14:29,402 --> 00:14:31,402
and they're sitting there
reading their book.
200
00:14:32,805 --> 00:14:39,010
In 2001, my middle son was in New
York where he worked for Reuters.
201
00:14:44,016 --> 00:14:46,417
The whole world watched
Geoff being killed.
202
00:14:52,925 --> 00:14:56,394
It's been a very strange
and difficult 20 years.
203
00:15:06,005 --> 00:15:10,141
This is a map of the Rhinog
area in Southern Snowdonia.
204
00:15:11,010 --> 00:15:15,246
It's where I was when
the attack happened.
205
00:15:15,248 --> 00:15:18,182
I was leading a group
across Rhinog Fawr.
206
00:15:18,817 --> 00:15:21,185
We'd got to summit.
207
00:15:21,187 --> 00:15:26,591
I had a message on my mobile
from my youngest son Robert,
208
00:15:26,593 --> 00:15:32,063
who was in London to say something
serious had happened and he was worried.
209
00:15:32,765 --> 00:15:35,833
All I knew was
Geoff worked for Reuters,
210
00:15:35,835 --> 00:15:42,507
he'd been invited to a freebie lunch event
in the Windows on the World restaurant.
211
00:15:42,509 --> 00:15:46,644
Geoff was just under the impact
of that plane in the North Tower
212
00:15:46,646 --> 00:15:50,014
and he may have been killed outright,
he may have been severely injured,
213
00:15:50,016 --> 00:15:53,217
but everyone sees it and that
was the point, he was killed.
214
00:16:00,960 --> 00:16:04,662
When the first anniversary
came around in 2002,
215
00:16:04,664 --> 00:16:07,598
it seemed absolutely
perfectly natural to me
216
00:16:07,600 --> 00:16:12,904
to go back to Rhinogs where I
was when the attack happened.
217
00:16:12,906 --> 00:16:17,208
It's a beautiful area and I've
been back every year since.
218
00:16:19,912 --> 00:16:22,246
And it's absolutely remote...
219
00:16:23,615 --> 00:16:26,084
and I don't see anybody at all.
220
00:16:28,220 --> 00:16:31,422
And I just like to remember what
happened and remember Geoff...
221
00:16:32,858 --> 00:16:34,525
just quietly by myself.
222
00:16:39,031 --> 00:16:41,399
There's a gap in the family,
every day there's a gap.
223
00:16:42,634 --> 00:16:45,536
It doesn't quite work
as well as it did before.
224
00:16:53,846 --> 00:16:55,947
Geoff was the fulcrum
of the family,
225
00:16:55,949 --> 00:16:57,015
he was in the middle...
226
00:16:58,550 --> 00:17:03,021
and the effect on the family
was disastrous.
227
00:17:13,866 --> 00:17:16,501
[Matt Campbell] Some of
his remains came back...
228
00:17:18,437 --> 00:17:24,475
and they had, uh, identified
through DNA, um, his collarbone,
229
00:17:24,477 --> 00:17:30,648
which I know for my mum had, um, significance
because he'd broken his collarbone.
230
00:17:30,650 --> 00:17:36,487
It just felt it was like him reminding her
that he needs to come home kind of thing.
231
00:17:36,489 --> 00:17:42,026
That you should be able to see, you
know, that they name what the body part is.
232
00:17:45,664 --> 00:17:47,465
Yeah, these... these used to
have a really...
233
00:17:47,966 --> 00:17:49,734
I never knew
if it was a death smell
234
00:17:49,736 --> 00:17:54,639
or whether it was just whatever
chemicals they treated the bones to...
235
00:17:54,641 --> 00:17:58,543
to clean them before, they obviously
tried to extract DNA and stuff.
236
00:17:58,545 --> 00:18:02,447
And then out of the blue, uh,
we had more remains in 2008
237
00:18:02,449 --> 00:18:07,285
his hair and his scalp and a
bit of his face and his jaw.
238
00:18:07,287 --> 00:18:12,123
You know, it didn't feel like him but it
was... Obviously it's that last contact with...
239
00:18:13,325 --> 00:18:14,525
you know, him.
240
00:18:16,028 --> 00:18:17,995
For most people I think,
you know, you just...
241
00:18:17,997 --> 00:18:20,765
you move on and life
carries on, doesn't it?
242
00:18:20,767 --> 00:18:23,501
But you really don't know
his last moments.
243
00:18:25,904 --> 00:18:31,809
You've got people at the windows
desperately trying to get air.
244
00:18:31,811 --> 00:18:34,178
[woman 1] There's no one here yet,
and the floor is completely engulfed.
245
00:18:34,180 --> 00:18:35,880
We're on the floor
and we can't breathe.
246
00:18:35,882 --> 00:18:39,050
And it's very, very, very hot.
247
00:18:39,052 --> 00:18:40,952
[man 6] So how many
people are with you right now?
248
00:18:40,954 --> 00:18:42,620
[woman 2]
It's like five people...
249
00:18:42,622 --> 00:18:45,022
[Matt] The resolution is very
grainy on some of the... the video
250
00:18:45,024 --> 00:18:47,959
but, you know, occasionally
it's like, "God, is that Geoff?
251
00:18:47,961 --> 00:18:50,761
Is that what he was wearing?
Is that where he was?
252
00:18:50,763 --> 00:18:52,964
Is it the right floor?"
253
00:18:55,634 --> 00:19:00,638
I was reading and researching more
about events surrounding his death
254
00:19:00,640 --> 00:19:04,075
but things didn't
sit well at all.
255
00:19:04,077 --> 00:19:09,046
I just started to... to feel that, um, you
know, we weren't being told the truth.
256
00:19:11,550 --> 00:19:14,519
If... I know that a document
exists, I want to see it.
257
00:19:16,288 --> 00:19:19,490
Particularly if it's known to
be something that doesn't fit in
258
00:19:19,492 --> 00:19:22,393
with that official narrative that
everyone's been spun over the years.
259
00:19:24,029 --> 00:19:27,899
This was the grid
of World Trade Center.
260
00:19:27,901 --> 00:19:31,903
My brother's remains
were found in, um, K-12,
261
00:19:31,905 --> 00:19:35,006
so show you there
where the black dot is
262
00:19:35,008 --> 00:19:39,644
some 20 to 40 meters, um,
south of the North Tower.
263
00:19:39,646 --> 00:19:45,716
Um, you know, that for me is not a normal
gravity-driven collapse of a building.
264
00:19:45,718 --> 00:19:48,920
[interviewer] If it's not a normal
gravity collapse, what is it?
265
00:19:48,922 --> 00:19:53,324
I mean, I'm convinced it's...
They used explosives.
266
00:19:53,326 --> 00:19:55,526
- [interviewer] Who's they?
- Oh, I don't know.
267
00:19:58,096 --> 00:20:02,533
Afghanistan - that was the first thing
to get me to question the events of 9/11.
268
00:20:03,802 --> 00:20:04,969
All wars start with lies.
269
00:20:04,971 --> 00:20:08,206
Uh, history is
riddled with that.
270
00:20:09,508 --> 00:20:12,677
There are conspiracy theories,
whatever out there,
271
00:20:12,679 --> 00:20:16,147
I don't really think I've sat down
with dad and talked about them.
272
00:20:18,350 --> 00:20:21,652
I understand that
wanting to be on your own...
273
00:20:21,654 --> 00:20:26,924
It's just easier for dad to deal
with without talking about it.
274
00:20:26,926 --> 00:20:29,994
There's an element of
sweeping it under the carpet.
275
00:20:31,763 --> 00:20:35,800
It has taken up a lot of my...
my time over the years.
276
00:20:35,802 --> 00:20:38,869
Perhaps on a subconscious
level I'm channeling energy
277
00:20:38,871 --> 00:20:41,439
to either deal
or not deal with my grief.
278
00:20:49,982 --> 00:20:51,515
[Nancy Suhr]
I could see the smoke.
279
00:20:52,684 --> 00:20:55,086
I looked at Brianna
and I said, "Oh, boy,"
280
00:20:55,088 --> 00:20:57,722
I says, "Daddy's going to be
tired when he comes home tonight."
281
00:20:57,724 --> 00:21:00,658
I said, "This is going to be
a long day for him."
282
00:21:00,660 --> 00:21:06,197
So I drove home, and by the time I drove
home I had missed a phone call from him.
283
00:21:07,099 --> 00:21:09,233
And he left a message
on the machine.
284
00:21:09,235 --> 00:21:11,168
He was like,
"Yeah, baby, it's me.
285
00:21:11,170 --> 00:21:12,870
Just called to tell
you that I love you.
286
00:21:12,872 --> 00:21:14,238
I'll talk to you later."
287
00:21:20,712 --> 00:21:23,014
Danny loved being a firefighter.
288
00:21:24,850 --> 00:21:28,653
He would say if we won the
lottery, if I wanted to quit my job, fine,
289
00:21:28,655 --> 00:21:30,221
but he was never quitting
the fire department.
290
00:21:30,223 --> 00:21:32,790
He just loved
every minute of it.
291
00:21:32,792 --> 00:21:35,626
There's a little bit of...
of... of crazy in all of them.
292
00:21:35,628 --> 00:21:39,063
And there was a little part
of him that liked the fire.
293
00:21:39,831 --> 00:21:43,968
He would be on vacation and I
would hear him call the firehouse
294
00:21:43,970 --> 00:21:47,104
and be like, "Did I miss
anything? I miss a good job?"
295
00:21:49,741 --> 00:21:51,309
I put the TV on...
296
00:21:52,144 --> 00:21:55,246
and I was like, "This...
this is going to be bad."
297
00:21:58,183 --> 00:22:01,085
[Rich]
Here I am, 90 floors up.
298
00:22:01,087 --> 00:22:04,488
I said, "All right, let's all go,
no one's gonna get left behind."
299
00:22:04,490 --> 00:22:07,325
And this woman Lucy
said, "I'm not leaving."
300
00:22:07,893 --> 00:22:10,928
And it's like, "No, Lucy,
you're leaving."
301
00:22:10,930 --> 00:22:12,329
And I said, "Put your hands
on my shoulder."
302
00:22:12,331 --> 00:22:15,266
So she put her two hands on my
shoulder sort of like this in reverse
303
00:22:15,268 --> 00:22:18,502
and I grabbed... I held them like this
because she wasn't going to get away.
304
00:22:20,939 --> 00:22:24,008
[N. J. Burkett] As soon as I got to
the door, there's a security guy there,
305
00:22:24,010 --> 00:22:26,944
grabs me by my arm,
drags me through
306
00:22:26,946 --> 00:22:29,113
and he says, "They need you
in the newsroom."
307
00:22:31,516 --> 00:22:33,117
I get in the elevator.
308
00:22:33,552 --> 00:22:37,188
The elevator is
four floors, right.
309
00:22:39,858 --> 00:22:45,029
The elevator doors open up, I step
off the elevator, I walk five paces,
310
00:22:45,031 --> 00:22:48,933
I step into the newsroom,
huge gasp goes up.
311
00:22:56,241 --> 00:22:59,477
[explosion]
312
00:23:07,352 --> 00:23:09,553
[man 7] Oh, my God!
Oh, my God!
313
00:23:09,555 --> 00:23:11,489
Oh, [bleep] my.
314
00:23:12,791 --> 00:23:14,658
[man 8] That's the other one.
That's terrorists.
315
00:23:14,660 --> 00:23:16,727
[man 8]
That's terrorist, bro.
316
00:23:16,729 --> 00:23:19,697
The assistant news director
turned to me and he said,
317
00:23:19,699 --> 00:23:24,135
"Grab the next cameraman
out of the garage, go downtown."
318
00:23:26,271 --> 00:23:28,539
[interviewer] Was there
any [inaudible] on your part?
319
00:23:28,541 --> 00:23:30,274
No, I... I wanted to go.
320
00:23:31,476 --> 00:23:34,912
No, I... No, no, no, that...
that's the job, you go.
321
00:23:34,914 --> 00:23:39,750
I looked up and saw the
second plane hit the South Tower.
322
00:23:39,752 --> 00:23:46,157
I could see the flames, but most of
all I could feel them burrowing deeper
323
00:23:46,159 --> 00:23:49,493
and deeper and deeper, and
through my clothes, and through...
324
00:23:51,797 --> 00:23:53,330
my skin.
325
00:23:53,332 --> 00:23:58,135
I began to feel my
consciousness slipping away
326
00:23:58,137 --> 00:24:03,507
and I screamed to my son,
"Tyler, I can't leave you now.
327
00:24:03,509 --> 00:24:05,409
I won't leave you now."
328
00:24:16,755 --> 00:24:20,157
-[woman 3] Let's go back a little more.
-[Lauren] I really can't.
329
00:24:23,728 --> 00:24:25,129
[woman 3]
You like about this.
330
00:24:25,131 --> 00:24:27,698
[Lauren] We're watching
some really graphic footage
331
00:24:27,700 --> 00:24:29,700
that I don't think
you've seen before,
332
00:24:29,702 --> 00:24:31,368
although you were there
for a lot of it.
333
00:24:38,944 --> 00:24:41,445
I couldn't stand seeing
the pity in their eyes.
334
00:24:44,850 --> 00:24:47,518
It's all in a day's work, huh?
335
00:24:47,520 --> 00:24:51,689
They diagnosed me with an 82.5
percent total body burn,
336
00:24:51,691 --> 00:24:55,025
most of it third
and fourth degree.
337
00:24:55,027 --> 00:24:59,997
A fight that no one thought I
would be able to come out of.
338
00:25:05,303 --> 00:25:07,471
The three months in the ICU,
339
00:25:07,906 --> 00:25:10,074
I learned to walk again,
340
00:25:10,076 --> 00:25:15,212
uh, to do things like sit up
through extraordinary pain
341
00:25:15,214 --> 00:25:18,282
and open wounds
that did not heal for years.
342
00:25:19,851 --> 00:25:25,723
I felt then the way I feel today,
which is incredibly grateful and strong.
343
00:25:25,725 --> 00:25:31,028
I have so much to do with my life
but I feel so sorry for that person.
344
00:25:33,231 --> 00:25:35,366
She was...
It's tough to look at.
345
00:25:36,668 --> 00:25:39,436
I got beat up pretty bad.
346
00:25:40,805 --> 00:25:46,877
Usually while I'm standing, I do
some movements to keep limber.
347
00:25:46,879 --> 00:25:49,046
I was happier
in a sense back then.
348
00:25:49,048 --> 00:25:51,749
Life was simple.
349
00:25:51,751 --> 00:25:54,818
I've spent so much time in bed.
350
00:25:54,820 --> 00:25:58,155
I had, through my injury,
that beautiful moment
351
00:25:58,157 --> 00:26:01,892
of being able to be strong
and unabashedly myself,
352
00:26:01,894 --> 00:26:04,328
whereas in business, uh,
353
00:26:04,330 --> 00:26:08,799
there wasn't a time that
there weren't unwanted passes,
354
00:26:08,801 --> 00:26:13,938
there wasn't a time where
a role wasn't most often
355
00:26:13,940 --> 00:26:18,142
given to, um, a man
before a woman.
356
00:26:18,843 --> 00:26:23,847
Finally had a moment
where I could be myself.
357
00:26:23,849 --> 00:26:25,816
You had one goal, and it was
to get back on your feet.
358
00:26:25,818 --> 00:26:27,818
- [Lauren] Yeah, it was really easy.
- And you did it.
359
00:26:27,820 --> 00:26:33,324
Now the... the world has
rushed back in, in so many ways
360
00:26:33,326 --> 00:26:36,860
and all the, uh...
all the debris,
361
00:26:36,862 --> 00:26:41,398
of all the side effects
of everything that happened
362
00:26:41,400 --> 00:26:45,069
that hit this family have, uh...
363
00:26:45,804 --> 00:26:47,538
come home in a sense.
364
00:26:47,540 --> 00:26:50,341
I think of my son and, uh...
365
00:26:51,876 --> 00:26:56,246
I just think that, you know,
in summation it's all really...
366
00:26:57,248 --> 00:26:58,415
for him.
367
00:27:00,085 --> 00:27:02,486
Put it down, Tyler.
Hello kid.
368
00:27:04,956 --> 00:27:06,423
Hi.
369
00:27:06,791 --> 00:27:10,194
[Tyler] You know, what happened
with my mom obviously took a toll on me.
370
00:27:11,630 --> 00:27:15,499
- It's mommy. See?
- He knows.
371
00:27:15,501 --> 00:27:19,269
[Tyler] Like, I've had, you know,
my own emotional bouts, so to speak.
372
00:27:21,806 --> 00:27:27,578
I had PTSD but, in my mind,
I didn't think it was as severe.
373
00:27:27,580 --> 00:27:30,714
But my PTSD, I don't think
it generates sadness,
374
00:27:30,716 --> 00:27:34,752
I think it generates just
extreme levels of anger.
375
00:27:34,754 --> 00:27:38,856
[Lauren] I think though that what
you've done is be incredibly brave.
376
00:27:38,858 --> 00:27:43,193
I mean, yeah, as I said like I try to model
myself after you, be incredibly brave.
377
00:27:43,195 --> 00:27:48,499
But when you've seen someone that
has gone through an attempted murder
378
00:27:48,501 --> 00:27:49,900
and who is physically
torn apart...
379
00:27:49,902 --> 00:27:52,536
[Tyler] It doesn't make me sad,
it gets me really, really angry.
380
00:27:52,538 --> 00:27:55,506
- [Lauren] Yeah.
- [Tyler] I know who that man is.
381
00:27:55,508 --> 00:27:57,574
I'll say his name freely as much
as I want, I don't know, you know,
382
00:27:57,576 --> 00:27:59,777
if it would be appropriate
to say what I really think
383
00:27:59,779 --> 00:28:03,514
- about that man on this camera but...
- [interviewer] Who's that?
384
00:28:03,516 --> 00:28:08,352
Osama bin Laden. I would do
ungodly things to that man's body.
385
00:28:08,354 --> 00:28:11,221
I would not let him die
for a single second of it.
386
00:28:11,223 --> 00:28:16,326
I would not, you know, let his eyes close
or let him try and kill himself. Like...
387
00:28:16,328 --> 00:28:19,830
That man would suffer
greatly by my hands.
388
00:28:19,832 --> 00:28:24,134
You know, I wish they brought him
here just so I could torture this man.
389
00:28:24,936 --> 00:28:26,470
It shouldn't be like a hobby.
390
00:28:27,272 --> 00:28:29,373
I... I despise...
391
00:28:31,976 --> 00:28:33,977
him to such an extent, like,
392
00:28:33,979 --> 00:28:38,048
it's unbelievable the lengths
I'd go just...
393
00:28:38,050 --> 00:28:42,019
to, like, inflict
physical pain on him. Like...
394
00:28:44,389 --> 00:28:46,490
Yeah, I'd hurt him.
I'd really hurt him.
395
00:29:00,772 --> 00:29:04,041
I guess my mere presence
is sometimes a trigger.
396
00:29:05,710 --> 00:29:10,114
Anger about why were you
there, why weren't you faster?
397
00:29:10,116 --> 00:29:13,283
How could you not understand
what was happening?
398
00:29:15,053 --> 00:29:18,055
Why are you the mother
that looks like this?
399
00:29:18,990 --> 00:29:22,359
You know,
why didn't you die that day?
400
00:29:22,361 --> 00:29:25,996
Maybe you should have, it
would have just been easier for us.
401
00:29:33,872 --> 00:29:37,107
[man 9 on radio] Morning Cleveland,
it's United 93 with you at 350.
402
00:29:37,109 --> 00:29:40,711
Intermittent light chop here
at 35. Any weather reports?
403
00:29:40,713 --> 00:29:43,347
[man 10 on radio]
United 93, Cleveland 13337.
404
00:29:43,349 --> 00:29:47,117
[man 9]
13337 get [inaudible].
405
00:29:52,991 --> 00:29:57,127
[Melody Homer] Leroy specifically had
always wanted to work for United Airlines.
406
00:29:58,530 --> 00:30:01,365
That was his dream job.
407
00:30:04,636 --> 00:30:07,504
Even before he met me,
he probably had photo albums
408
00:30:07,506 --> 00:30:10,674
filled of all the places
he'd been.
409
00:30:10,676 --> 00:30:13,844
And he would, like, write on the
back of them where the place was.
410
00:30:13,846 --> 00:30:16,280
And I'm like, "Why are you
writing on the back of them?"
411
00:30:16,282 --> 00:30:19,216
He's like, "Well, what if
I forget when I'm old?"
412
00:30:21,252 --> 00:30:26,523
He would send me postcards from places that
would come two weeks after he came home.
413
00:30:26,525 --> 00:30:28,492
[laughs]
414
00:30:30,962 --> 00:30:34,064
At some point I turned on
the television, um,
415
00:30:34,066 --> 00:30:36,900
my phone started ringing
incessantly
416
00:30:36,902 --> 00:30:39,369
with people wanting to know
where Leroy was.
417
00:30:39,371 --> 00:30:44,041
And that's when I started
to just feel panicked.
418
00:30:46,077 --> 00:30:51,381
They didn't know what was going on and
how many more planes had been hijacked.
419
00:30:53,017 --> 00:30:57,855
I had called the
United Airlines flight office.
420
00:30:57,857 --> 00:31:00,824
They said everything was okay
with his flight
421
00:31:00,826 --> 00:31:06,196
and specifically the phrase
the person said,
422
00:31:06,198 --> 00:31:10,467
"Don't worry, I promise you
everything is okay."
423
00:31:10,869 --> 00:31:14,137
She said to me, um,
424
00:31:14,139 --> 00:31:17,674
"Would you like me to send a
message to him in the cockpit?"
425
00:31:17,676 --> 00:31:21,478
And I said, "Yes, um...
426
00:31:21,480 --> 00:31:28,185
please just tell him that I just wanted
to make sure that he was okay."
427
00:31:28,187 --> 00:31:32,256
That... that point he would have wondered,
"What... what in the world is going on?"
428
00:31:36,261 --> 00:31:40,197
[man 11] [inaudible] are
you watching the [inaudible]?
429
00:31:40,199 --> 00:31:43,467
[voice continues indistinctly]
430
00:32:05,623 --> 00:32:09,126
[siren wailing]
431
00:32:09,827 --> 00:32:12,496
[N. J. Berkett]
So the plan on the way down
432
00:32:12,498 --> 00:32:17,467
was for us to get into
one of the towers.
433
00:32:17,469 --> 00:32:21,705
I want to be there with the firemen, I
want to document these heroic rescues,
434
00:32:21,707 --> 00:32:26,310
I want to see the heroism and
the bravery of the firefighters.
435
00:32:30,048 --> 00:32:35,218
We parked a block
from the North Tower.
436
00:32:36,020 --> 00:32:38,322
You know, I come around
the corner, I look up...
437
00:32:40,058 --> 00:32:43,927
I couldn't believe
what I was seeing.
438
00:32:43,929 --> 00:32:47,497
There was just no way
we could get close enough...
439
00:32:48,066 --> 00:32:51,101
to the... to the towers
to get inside.
440
00:32:54,238 --> 00:32:56,707
And I went over to the chief
and he directed me to the...
441
00:32:56,709 --> 00:32:58,408
to work out of the North Tower.
442
00:33:00,678 --> 00:33:03,380
I took out the fact
that it was a plane.
443
00:33:03,382 --> 00:33:05,882
To me was a fire in a
high-rise, we got to get up there,
444
00:33:05,884 --> 00:33:09,720
we got to try to put out the fire
and save as many people as we can
445
00:33:09,722 --> 00:33:11,421
above and below the fire.
446
00:33:12,824 --> 00:33:15,492
[Rich] Everybody in the stairwell
was very focused on getting out.
447
00:33:15,494 --> 00:33:18,295
Because I was slower
with Lucy...
448
00:33:18,297 --> 00:33:21,999
I would be three or four steps
below and she would lean into me.
449
00:33:22,001 --> 00:33:24,468
Right, and I would
take... Go down like this.
450
00:33:25,570 --> 00:33:27,704
And then we went down
slow, slow, slow.
451
00:33:27,706 --> 00:33:33,110
And then as we got down lower,
I saw the first firefighter come up.
452
00:33:33,112 --> 00:33:36,413
And I still remember the faces on
firemen as they're making their way up,
453
00:33:36,415 --> 00:33:38,115
you know, as we're going down.
454
00:33:38,117 --> 00:33:40,183
You know, their job was just
to come up and help people
455
00:33:40,185 --> 00:33:42,519
and there wasn't panic
on their faces.
456
00:33:43,421 --> 00:33:45,122
People didn't know
what was going on,
457
00:33:45,490 --> 00:33:47,557
but they did, um,
458
00:33:47,559 --> 00:33:50,360
but didn't let that
on to anybody.
459
00:33:52,530 --> 00:33:54,731
[N. J. Berkett] You had these
guys standing there,
460
00:33:54,733 --> 00:33:58,301
I mean they're standing like...
like soldiers waiting to go into battle.
461
00:34:00,104 --> 00:34:07,010
Some of them who were just sort of
staring up at the towers unblinking...
462
00:34:09,580 --> 00:34:14,117
wondering if they were going
to be sent in clearly.
463
00:34:14,119 --> 00:34:18,588
[man 12] Is there anything that the fire
department can do about a fire that high up?
464
00:34:18,590 --> 00:34:20,323
They're up 80, 90 stories.
465
00:34:20,325 --> 00:34:22,559
[woman 4] My gut feeling
is no, there... there are...
466
00:34:22,561 --> 00:34:27,764
[Mike Walter] So I worked for USA
Today at the time here in Washington, DC.
467
00:34:27,766 --> 00:34:30,867
I was thinking this is probably
the biggest story of my lifetime.
468
00:34:30,869 --> 00:34:35,439
And if I get to New York, you know,
this is going to be a huge story to cover.
469
00:34:35,441 --> 00:34:38,442
I was cussing like, "God, I
wish the traffic would move."
470
00:34:38,444 --> 00:34:42,245
And you're kind of hitting the
steering wheel and you're just stuck.
471
00:34:43,815 --> 00:34:46,516
That's when I decided, you know,
you need to roll down the window
472
00:34:46,518 --> 00:34:48,518
and kind of calm down, you're
going to have a heart attack,
473
00:34:48,520 --> 00:34:49,653
you're acting
like an idiot and stuff.
474
00:34:49,655 --> 00:34:52,422
And that's when
I put my arm out.
475
00:34:54,826 --> 00:34:58,862
[Sheila Moody] It was my
first day at the Pentagon.
476
00:34:58,864 --> 00:35:01,731
I, um, had gotten online
with an email
477
00:35:01,733 --> 00:35:06,503
and had just, um, pulled up some
of my old co-workers from New York,
478
00:35:06,505 --> 00:35:10,740
and sent them an email just to
let them know that I was online.
479
00:35:10,742 --> 00:35:13,710
I think I probably put in the text,
"Hey, I'm a small fish in a big pond
480
00:35:13,712 --> 00:35:16,646
but, heh... but I'm here."
481
00:35:16,648 --> 00:35:22,886
And it was such a crystal blue sky
that day and it was a brisk kind of feel.
482
00:35:22,888 --> 00:35:25,322
And that's when I heard
the jet and then I looked up,
483
00:35:25,324 --> 00:35:30,927
and I saw it as it started
to turn and bank and dive.
484
00:35:30,929 --> 00:35:36,533
And... and it's just
so astonishing.
485
00:35:40,705 --> 00:35:43,773
Holy [bleep], the Pentagon.
486
00:35:43,775 --> 00:35:45,475
[man 13]
Where is it? Oh!
487
00:35:48,946 --> 00:35:51,615
[Mike]
Leave those cameras running!
488
00:35:51,617 --> 00:35:55,952
A fireball just goes
right beside me.
489
00:35:55,954 --> 00:36:01,925
I'm sitting in my cubicle and the
first thought that popped in my mind is,
490
00:36:01,927 --> 00:36:04,361
"What kind of
a place is this?"
491
00:36:05,930 --> 00:36:10,934
Things were on fire around us,
I could hear people moaning.
492
00:36:10,936 --> 00:36:14,471
I heard one lady scream,
"I can't move."
493
00:36:15,606 --> 00:36:19,042
And then it was like silence.
494
00:36:20,878 --> 00:36:23,146
[Mike] They say, you know,
things are in slow motion.
495
00:36:23,148 --> 00:36:26,016
It really did seem like
it was in slow motion.
496
00:36:29,854 --> 00:36:32,222
Everybody on that plane is dead.
497
00:36:33,524 --> 00:36:37,227
All those areas where people
were sitting at desks or at their job
498
00:36:37,229 --> 00:36:39,996
or, you know, or maybe they're
getting a cup of coffee or whatever,
499
00:36:39,998 --> 00:36:42,532
they're all incinerated.
500
00:36:43,634 --> 00:36:47,070
[Sheila] There was another
lady behind me named Antoinette.
501
00:36:47,072 --> 00:36:52,609
Antoinette had this beautiful purple
sweater that she had worn to work that day.
502
00:36:52,611 --> 00:36:57,147
And I caught a quick glimpse of
her silhouette through the smoke
503
00:36:57,149 --> 00:37:00,016
and I could see that it
looked like her sweater
504
00:37:00,018 --> 00:37:02,752
had kind of melted
or burned on her.
505
00:37:02,754 --> 00:37:05,522
She said she... she said
"My skin is on fire."
506
00:37:05,524 --> 00:37:08,959
She says, "I feel like I'm just
burning. My skin is on fire."
507
00:37:08,961 --> 00:37:12,295
And I told her, I said, "I know
it hurts, baby, I know it hurts,
508
00:37:12,297 --> 00:37:13,663
but we have got to find
a way to get out of here."
509
00:37:13,665 --> 00:37:16,533
And then I heard a voice,
"Is there anybody in here?"
510
00:37:16,535 --> 00:37:20,036
And I called back, "Yes, we're
here!" He says, "I can't see you."
511
00:37:20,038 --> 00:37:22,872
I was like, "I can't see you
either," I said, "but we're in here.
512
00:37:22,874 --> 00:37:23,940
We're in here."
513
00:37:23,942 --> 00:37:26,676
And as I'm reaching out
through the smoke,
514
00:37:26,678 --> 00:37:29,713
there's a hand on the other
side and he grabs me,
515
00:37:29,715 --> 00:37:32,148
and he pulls me
and he pulls me out.
516
00:37:32,150 --> 00:37:36,886
I mean it was like a cruise
missile with wings went right there
517
00:37:36,888 --> 00:37:38,622
and slammed
right into the Pentagon.
518
00:37:38,624 --> 00:37:41,157
And the toughest thing
for me right now is,
519
00:37:41,525 --> 00:37:43,093
I've got a 14-year-old daughter
520
00:37:43,095 --> 00:37:46,896
and a lot of her friends have
parents who work in the Pentagon
521
00:37:46,898 --> 00:37:48,898
and I just talked to her
on the phone
522
00:37:48,900 --> 00:37:50,533
and those kids are going
through agony tonight.
523
00:37:50,535 --> 00:37:52,535
They don't know if they're okay.
524
00:37:52,537 --> 00:37:58,642
At some point a public affairs guy from
the Air Force came up to me and he said,
525
00:37:58,644 --> 00:38:02,145
"I heard that you witnessed
the plane going to the Pentagon."
526
00:38:04,515 --> 00:38:07,384
I just started like
sobbing uncontrollably.
527
00:38:07,386 --> 00:38:12,689
I was just like... I dissolved into tears
and I was really kind of embarrassed about it
528
00:38:12,691 --> 00:38:17,827
because here's this guy in uniform and,
you know, quite buff, and very military,
529
00:38:17,829 --> 00:38:22,999
and here I am this kind of
like weak-kneed, uh, guy crying.
530
00:38:23,001 --> 00:38:25,902
And I said to him, I said,
you know, "This isn't like me,"
531
00:38:25,904 --> 00:38:27,437
you know, and, "I've been...
Went to Somalia
532
00:38:27,439 --> 00:38:30,640
and I've covered all these stories, I
don't know why I'm acting like this."
533
00:38:30,642 --> 00:38:36,513
And I'll never forget this, he, uh, threw
his arms around me and started hugging me,
534
00:38:36,515 --> 00:38:39,115
and he's like,
"You're in a state of shock,"
535
00:38:39,117 --> 00:38:41,051
you know,
"This is perfectly natural.
536
00:38:41,053 --> 00:38:43,320
You shouldn't be ashamed
of anything."
537
00:38:45,056 --> 00:38:47,924
[Katie Walter] Man, this is
really good with this tomato.
538
00:38:47,926 --> 00:38:50,593
[Mike] It's really good
with the basil just incredible.
539
00:38:50,595 --> 00:38:51,961
[Katie]
Just incredible.
540
00:38:51,963 --> 00:38:55,899
[Mike] So we had a guy who
lived two doors over, right.
541
00:38:55,901 --> 00:38:59,769
He'd been in Iraq and in
these kind of situations.
542
00:38:59,771 --> 00:39:02,906
He said the problem was,
you know, you weren't activated.
543
00:39:02,908 --> 00:39:05,775
He goes, "When I get activated
to go overseas,
544
00:39:05,777 --> 00:39:09,646
- I'm activated, I'm prepared for that." And, uh...
- [Katie] I agree.
545
00:39:09,648 --> 00:39:12,716
Yeah, and he said, you know,
"You just weren't activated that day,
546
00:39:12,718 --> 00:39:15,552
so, um, that's why it was
so shocking and jarring."
547
00:39:15,554 --> 00:39:19,289
We've had conspiracy theorists
say that he...
548
00:39:19,291 --> 00:39:23,026
It just was an illusion to him, that
it was really a papier-mache bomb.
549
00:39:23,028 --> 00:39:25,662
-[interviewer] Are you serious?
-Oh, my God, you haven't...
550
00:39:25,664 --> 00:39:27,831
he unfortunately invited him
to our house.
551
00:39:27,833 --> 00:39:28,832
[Mike]
Okay, all right, all right.
552
00:39:28,834 --> 00:39:30,734
[Katie]
Truly he was fascinated.
553
00:39:30,736 --> 00:39:34,104
Yeah, because I mean to me
it was just like it's all out there,
554
00:39:34,106 --> 00:39:37,040
it's so easy to understand
that this really happened
555
00:39:37,042 --> 00:39:39,075
for somebody to kind of
question it at all.
556
00:39:39,077 --> 00:39:41,745
I just kind of wanted
to understand why.
557
00:39:41,747 --> 00:39:45,682
So... Uh, so she's right,
she was really mad at me,
558
00:39:45,684 --> 00:39:47,951
the kids were really mad at me
I had these people over.
559
00:39:47,953 --> 00:39:51,121
We barbecued some chicken and
stuff and sat there with them.
560
00:39:51,123 --> 00:39:54,124
But I was just trying to,
you know, understand them.
561
00:39:54,126 --> 00:39:56,593
I mean, to me
it was fascinating.
562
00:39:56,595 --> 00:40:01,231
So I told him what I saw
that day and he said,
563
00:40:01,233 --> 00:40:04,100
"Well, you know, sometimes
your eyes can play tricks on you."
564
00:40:04,102 --> 00:40:05,802
[Katie scoffs]
565
00:40:05,869 --> 00:40:08,772
Really, really sad stuff.
566
00:40:08,774 --> 00:40:12,809
[Mike] The result is, you know, somebody
invites you to do an interview like this
567
00:40:12,811 --> 00:40:17,781
and you have an opportunity to talk, you
talk because their narrative's out there.
568
00:40:17,783 --> 00:40:22,452
And if your narrative isn't out there
competing against their narrative, then...
569
00:40:22,454 --> 00:40:26,189
You know, if this is the space
and they're occupying most of it,
570
00:40:26,191 --> 00:40:29,259
then people start thinking that way,
they start drifting in that direction.
571
00:40:29,261 --> 00:40:31,094
And you don't want
that to happen.
572
00:40:32,530 --> 00:40:33,463
Look at the time...
573
00:40:34,932 --> 00:40:35,965
it's 9:11.
574
00:40:35,967 --> 00:40:38,067
- Oh, it's that's so funny.
- [Mike laughs]
575
00:40:45,309 --> 00:40:47,043
[Bill]
I'm in the North Tower.
576
00:40:47,045 --> 00:40:51,981
I saw a bunch of civilians
that were exiting a staircase.
577
00:40:52,817 --> 00:40:54,851
My thinking was,
"Let's go to that staircase,
578
00:40:54,853 --> 00:40:59,122
find out how we can direct the people the
quickest way to get out of this building."
579
00:40:59,124 --> 00:41:03,793
And... and it looked like, uh, a bunch
of little ants coming out of an ant hole
580
00:41:03,795 --> 00:41:05,762
and they didn't know
where they were going.
581
00:41:05,764 --> 00:41:11,701
I still remember so vividly that point
of turning around the last stairwell
582
00:41:11,703 --> 00:41:17,440
and seeing flash of light coming in
because you now finally made it out.
583
00:41:21,212 --> 00:41:23,813
[Bill] I wanted to know how much
of the building we were evacuating
584
00:41:23,815 --> 00:41:27,584
to see how well we were doing.
585
00:41:27,586 --> 00:41:31,654
I remember the highest number
I was told was the 70th floor.
586
00:41:31,656 --> 00:41:32,956
"What floor you're from?"
And they are 70th.
587
00:41:32,958 --> 00:41:35,058
And I said,
"We're doing a good job."
588
00:41:38,062 --> 00:41:42,665
And then, uh,
only moments later...
589
00:41:42,667 --> 00:41:45,969
it seemed I heard... I heard a
loud rumble coming from above.
590
00:41:49,974 --> 00:41:52,609
Take two.
Take two and two, one.
591
00:41:52,611 --> 00:41:55,378
This is as close as we can get to
the base of the World Trade Center.
592
00:41:55,380 --> 00:41:59,782
You can see the firemen assembled
here, the police officers, FBI agents,
593
00:41:59,784 --> 00:42:05,321
and you can see the two towers, a huge
explosion, raining debris on all of us.
594
00:42:05,323 --> 00:42:07,223
Got to get out of the way!
595
00:42:07,225 --> 00:42:09,592
[sirens blaring]
596
00:42:09,594 --> 00:42:12,161
[rumbling]
597
00:42:16,634 --> 00:42:20,403
[Bill] I remember I'm thinking it was the
building I was in that was coming down.
598
00:42:20,405 --> 00:42:23,606
It was the loudest noise
you ever heard in your life.
599
00:42:23,608 --> 00:42:28,778
The twisting metal and the building
coming down as eight subway cars
600
00:42:28,780 --> 00:42:33,616
coming into a train station at the
same time with their brakes squealing.
601
00:42:33,618 --> 00:42:37,120
In my memory,
it was silent and slow motion
602
00:42:37,122 --> 00:42:41,157
but it must have been so, so loud
because this noise made me look up.
603
00:42:41,992 --> 00:42:44,327
And I look up to see
the South Tower collapse,
604
00:42:44,828 --> 00:42:47,196
this big cloud coming down.
605
00:42:48,999 --> 00:42:51,868
There was a fire engine
on the other side of the road.
606
00:42:51,870 --> 00:42:54,404
I hadn't even made it
and it was down.
607
00:43:04,815 --> 00:43:07,083
It was 110-story building.
608
00:43:08,652 --> 00:43:11,154
It bought us a couple
of seconds.
609
00:43:11,156 --> 00:43:14,190
I turned around
and there was a door.
610
00:43:15,492 --> 00:43:17,260
The door wasn't locked.
611
00:43:17,995 --> 00:43:19,395
Go through the door...
612
00:43:21,031 --> 00:43:22,298
and we ran through the door.
613
00:43:22,600 --> 00:43:24,334
There were people who...
614
00:43:27,304 --> 00:43:32,175
There were people who, um,
did not, um, get to the door
615
00:43:32,177 --> 00:43:34,010
that, um...
616
00:43:34,445 --> 00:43:38,047
that... that...
that did not survive.
617
00:43:41,285 --> 00:43:44,087
[Vanessa] To even see the sun
sort of coming through this haze,
618
00:43:45,723 --> 00:43:50,159
an officer had come up to me and said, "Do
you want me to take you away from this?"
619
00:43:51,629 --> 00:43:54,564
I'd seen my flip-flop
peering out of the rubble
620
00:43:54,566 --> 00:43:58,034
and I turned and said, you
know, "I need to get my flip-flop."
621
00:43:59,870 --> 00:44:02,939
He said to me, "I think you've got
more important things to worry about."
622
00:44:02,941 --> 00:44:04,340
We just walked away.
623
00:44:06,010 --> 00:44:07,777
[man 14]
Marty, I'm [inaudible].
624
00:44:07,779 --> 00:44:10,079
We don't know
what's happened inside.
625
00:44:10,081 --> 00:44:13,116
What we know we have to do is
just keep running the other way.
626
00:44:13,118 --> 00:44:17,120
The firemen are going this
way, so are the police officers.
627
00:44:18,288 --> 00:44:19,389
We don't know what's happening.
628
00:44:19,923 --> 00:44:22,825
The only light around
was my flashlight.
629
00:44:22,827 --> 00:44:24,594
Now I heard these people
screaming on the other side of that door
630
00:44:24,596 --> 00:44:26,729
"Help! Help!" and all.
631
00:44:26,731 --> 00:44:29,932
I said, these are the same people
I just told, "Good job, you made it."
632
00:44:29,934 --> 00:44:32,802
And I felt so responsible
for them.
633
00:44:32,804 --> 00:44:36,205
Plus, the people that are
inside the stairwell were with me.
634
00:44:36,207 --> 00:44:38,975
I tried getting that
doorway open
635
00:44:38,977 --> 00:44:40,910
and I couldn't,
it seemed blocked.
636
00:44:40,912 --> 00:44:45,548
I was watching
everything unfold on TV
637
00:44:45,550 --> 00:44:51,888
and I just got this wave of... of...
of... panic and just sheer terror.
638
00:44:51,890 --> 00:44:55,291
And then the phone clicked and
it was Brian from the firehouse.
639
00:44:55,293 --> 00:44:58,227
And he said to me, um,
"Nancy, Danny's been hurt.
640
00:44:58,229 --> 00:44:59,529
I'm coming to get you."
641
00:45:00,898 --> 00:45:03,766
And you know that's not good.
642
00:45:03,768 --> 00:45:07,236
Like, they're not coming to
get you if he broke his arm.
643
00:45:09,740 --> 00:45:12,108
[indistinct dialogue]
644
00:45:12,710 --> 00:45:14,510
[N. J. Berkett]
I said to Marty, I said,
645
00:45:14,512 --> 00:45:16,412
"You know what,
you got to roll on everything.
646
00:45:17,514 --> 00:45:20,016
Roll on everything."
647
00:45:20,018 --> 00:45:22,251
And I said roll
until you run out of tape...
648
00:45:23,120 --> 00:45:24,787
because this is history.
649
00:45:24,789 --> 00:45:28,624
And this is literally
the first draft of history.
650
00:45:28,626 --> 00:45:31,494
Just tell me, what... What did
you see? What did it look like?
651
00:45:31,496 --> 00:45:34,964
Clearly people
could not even form words.
652
00:45:34,966 --> 00:45:38,201
[crying]
653
00:45:40,204 --> 00:45:42,305
That was my first real moment
654
00:45:42,307 --> 00:45:45,308
where I stood back from it
655
00:45:45,809 --> 00:45:47,677
and began to process
656
00:45:47,679 --> 00:45:49,912
the enormity
of what had happened.
657
00:45:49,914 --> 00:45:54,083
I was in newsman mode
for the, you know...
658
00:45:54,085 --> 00:45:57,320
the... the hour leading up
to all of that.
659
00:45:58,956 --> 00:46:00,957
[Nancy]
Brian picked me up.
660
00:46:01,625 --> 00:46:04,260
We didn't speak the whole ride.
661
00:46:04,262 --> 00:46:08,464
But there was not one car
on the road,
662
00:46:08,966 --> 00:46:10,366
just us.
663
00:46:10,901 --> 00:46:12,468
It was eerie.
664
00:46:15,806 --> 00:46:17,507
We pull up to Bellevue
665
00:46:18,776 --> 00:46:21,778
and there are nurses
and doctors,
666
00:46:21,780 --> 00:46:23,513
and they're standing outside.
667
00:46:24,348 --> 00:46:26,082
No one was coming.
668
00:46:26,817 --> 00:46:29,352
And I ran inside.
669
00:46:29,354 --> 00:46:31,521
They were lined up
in the hallway,
670
00:46:31,523 --> 00:46:34,023
all of the guys
from his firehouse.
671
00:46:34,025 --> 00:46:35,958
And Chief Jankowski stood up.
672
00:46:36,093 --> 00:46:37,560
And I said, "Where is he?"
673
00:46:39,062 --> 00:46:43,032
And he just looked at me
and he was like, um...
674
00:46:44,168 --> 00:46:47,103
"Nancy..."
And I'm like, "Where is he?"
675
00:46:47,738 --> 00:46:50,206
And he was like, "He's gone."
676
00:46:51,041 --> 00:46:56,045
I looked up
and there was Chris Barry,
677
00:46:56,047 --> 00:46:58,014
another guy who was
with Dan that day,
678
00:46:58,016 --> 00:47:01,150
and he was gray...
679
00:47:02,119 --> 00:47:03,953
and no one would look at me.
680
00:47:04,688 --> 00:47:06,222
No one would look at me.
681
00:47:08,759 --> 00:47:11,194
[Bill] John D'Allara,
this emergency service cop,
682
00:47:11,196 --> 00:47:13,362
was coming down
the stairs at that point
683
00:47:14,064 --> 00:47:15,998
and he asked me, "What's up?"
684
00:47:16,000 --> 00:47:18,734
Just like that, like,
"What's up?" And I said, uh,
685
00:47:18,736 --> 00:47:20,770
"I think we're
trapped in here."
686
00:47:20,772 --> 00:47:22,004
I said,
"Get all these civilians."
687
00:47:22,006 --> 00:47:24,307
I said,
"The door seems blocked."
688
00:47:24,309 --> 00:47:27,410
And then he and I, we just
started pounding against that door.
689
00:47:28,011 --> 00:47:30,112
And each time we hit it,
690
00:47:30,114 --> 00:47:31,714
we got it open a little bit more
691
00:47:31,716 --> 00:47:33,583
and finally we got it open
wide enough.
692
00:47:33,585 --> 00:47:36,986
And I remember telling him,
"You stay here at the door
693
00:47:36,988 --> 00:47:38,988
and keep this door open
and I'm going to go out
694
00:47:38,990 --> 00:47:40,556
in that area with my flashlight
695
00:47:40,558 --> 00:47:44,093
and I'm going to bring those
people back to this doorway."
696
00:47:44,095 --> 00:47:47,096
And I remember telling them, "If
you could see my light, I'm a fireman,
697
00:47:47,197 --> 00:47:48,664
come to my light."
698
00:47:48,666 --> 00:47:51,267
About 15 people came to my light
699
00:47:51,269 --> 00:47:53,502
and I remember putting
a hand on the wall,
700
00:47:53,504 --> 00:47:55,905
and said, "Follow this wall
back, it goes to a doorway
701
00:47:55,907 --> 00:47:58,808
and go in that doorway,"
and they did.
702
00:47:58,810 --> 00:48:00,776
And it seemed
to evacuate that area.
703
00:48:00,811 --> 00:48:03,646
And John came over to me.
704
00:48:03,648 --> 00:48:07,516
I said, "Where do you work?" And
he says, "ESU, too, up in Harlem."
705
00:48:07,518 --> 00:48:10,119
And I said, "We come
from opposite ends of the city
706
00:48:10,121 --> 00:48:13,089
basically to respond here."
And, yeah, we have. And...
707
00:48:13,091 --> 00:48:14,991
And then out of nowhere...
708
00:48:18,695 --> 00:48:22,465
he says to me,
"My wife's name is Carol."
709
00:48:24,601 --> 00:48:27,503
I remember, I said to him,
"My wife's name is Cynthia."
710
00:48:29,840 --> 00:48:33,009
And then he says he has
a seven-year-old boy.
711
00:48:33,810 --> 00:48:36,045
I said I got a six-year-old boy.
712
00:48:37,080 --> 00:48:40,016
And I believe he said that he
had a two-year-old boy.
713
00:48:41,518 --> 00:48:43,920
And I have a two-month-old
boy, I said.
714
00:48:43,922 --> 00:48:45,054
That's what we talked about
715
00:48:45,056 --> 00:48:48,424
for the next ten minutes
or so, our family.
716
00:48:49,760 --> 00:48:51,661
I don't know whatever
brought that upon us
717
00:48:51,663 --> 00:48:53,496
to be talking
about our families.
718
00:48:53,498 --> 00:48:56,365
That's never happened
in an emergency situation.
719
00:48:58,168 --> 00:48:59,468
It's almost like...
720
00:49:01,538 --> 00:49:03,239
you're telling
the other person...
721
00:49:06,076 --> 00:49:07,944
your eulogy or something.
722
00:49:12,015 --> 00:49:15,284
Apparently
what had happened was...
723
00:49:16,853 --> 00:49:20,489
somebody who, uh,
had fallen from the building
724
00:49:20,491 --> 00:49:21,958
landed on him...
725
00:49:23,927 --> 00:49:28,064
as he and his group were
going into the South Tower.
726
00:49:29,967 --> 00:49:34,236
It cracked
his forehead in half...
727
00:49:35,305 --> 00:49:37,106
broke his nose,
728
00:49:37,908 --> 00:49:39,442
broke his eye socket,
729
00:49:39,977 --> 00:49:41,277
broke his neck.
730
00:49:46,183 --> 00:49:48,918
I just remember
they brought me in
731
00:49:48,920 --> 00:49:51,821
and he was covered up to here.
732
00:49:51,823 --> 00:49:53,889
I remember just kissing him
on the cheek
733
00:49:53,891 --> 00:49:55,291
and whispering in his ear...
734
00:49:56,126 --> 00:49:58,894
and telling him
that I would always love him,
735
00:49:58,896 --> 00:50:03,065
and I would make sure
Brianna knew him.
736
00:50:03,067 --> 00:50:05,534
And she would know
that he was a wonderful man...
737
00:50:06,837 --> 00:50:09,472
and he would be part
of our lives forever.
738
00:50:11,808 --> 00:50:13,209
He was so proud of the fact
739
00:50:13,211 --> 00:50:16,145
that he played football
since he was six years old
740
00:50:16,313 --> 00:50:18,748
and never broke his nose.
741
00:50:18,750 --> 00:50:22,485
And I remember thinking, "God, he's
got to be [bleep] off he broke his nose."
742
00:50:24,321 --> 00:50:27,490
From what I understand, the person
who ended up hitting him was a woman.
743
00:50:27,492 --> 00:50:28,858
Um...
744
00:50:28,860 --> 00:50:31,027
People have asked me,
you know, like,
745
00:50:31,029 --> 00:50:35,498
aren't you angry and I'm like,
"Are you kidding me?"
746
00:50:35,500 --> 00:50:38,934
What... what... what was
her last thoughts?
747
00:50:38,936 --> 00:50:42,538
What... The nightmare...
The nightmare.
748
00:50:42,540 --> 00:50:44,940
But he was going
into the South Tower.
749
00:50:45,742 --> 00:50:47,810
The South Tower collapsed.
750
00:50:47,812 --> 00:50:52,248
He was going to die
one way or the other that day.
751
00:50:58,055 --> 00:51:00,756
I just remember thinking
I have to go home.
752
00:51:00,758 --> 00:51:02,224
I have to do laundry.
753
00:51:02,659 --> 00:51:04,727
I have to get Brianna.
754
00:51:04,729 --> 00:51:06,896
I need it normal.
I need to go home.
755
00:51:06,898 --> 00:51:09,698
I need to get my daughter
and I need to go home.
756
00:51:09,700 --> 00:51:11,967
And then it's going
to be okay if I go home.
757
00:51:11,969 --> 00:51:13,302
If I just go home,
it's going to be okay.
758
00:51:20,177 --> 00:51:22,244
And here comes Brianna.
759
00:51:24,214 --> 00:51:26,215
"Where's Daddy?
Where's Daddy?"
760
00:51:27,517 --> 00:51:28,984
And I knelt down,
761
00:51:28,986 --> 00:51:32,054
and I looked her straight
in the face and I said,
762
00:51:32,823 --> 00:51:34,523
"He went to heaven
to be with God."
763
00:51:37,627 --> 00:51:40,296
And she said, "Why?"
764
00:51:41,031 --> 00:51:44,233
And I said, "Because
a bad thing happened today
765
00:51:44,235 --> 00:51:47,369
and God needed good people
to help Him."
766
00:51:49,139 --> 00:51:52,108
And she was
kind of like, "Okay,"
767
00:51:52,943 --> 00:51:53,976
and she walked away.
768
00:52:02,052 --> 00:52:03,419
It's been a while.
769
00:52:06,089 --> 00:52:09,325
[recorded voice]
Tuesday, 9:06 a.m.
770
00:52:09,793 --> 00:52:16,165
[indistinct dialogue]
771
00:52:18,768 --> 00:52:19,935
It's like,
"Hey babe, just called...
772
00:52:19,937 --> 00:52:22,037
called to say that I'm...
I love you.
773
00:52:22,039 --> 00:52:24,340
Everything's fine.
I'll talk to you later."
774
00:52:25,942 --> 00:52:29,979
[indistinct dialogue]
775
00:52:29,981 --> 00:52:33,516
In the beginning,
right after he died,
776
00:52:33,518 --> 00:52:35,851
I'd listen to it
a hundred times a day.
777
00:52:35,853 --> 00:52:40,055
[indistinct dialogue]
778
00:52:40,790 --> 00:52:42,391
[recorded voice]
End of messages.
779
00:52:44,494 --> 00:52:48,531
It was just about me
holding it together...
780
00:52:50,133 --> 00:52:51,467
making sure she gets to school,
781
00:52:51,469 --> 00:52:52,801
making sure she goes to parties,
782
00:52:52,803 --> 00:52:55,871
making sure her home life
is warm and loving and...
783
00:52:55,873 --> 00:52:58,174
and she was
always going to have me.
784
00:52:58,176 --> 00:53:01,243
It was... It didn't matter, she
was always going to have me.
785
00:53:01,245 --> 00:53:03,045
Where's Brianna?
In her beautiful room?
786
00:53:03,047 --> 00:53:04,079
I am.
787
00:53:04,081 --> 00:53:06,382
- Where are you?
- I'm right here.
788
00:53:10,887 --> 00:53:12,821
And sometimes there was guilt.
789
00:53:12,823 --> 00:53:14,089
I would... I would feel guilty
790
00:53:14,091 --> 00:53:16,892
that I am getting the chance
to watch her grow.
791
00:53:16,894 --> 00:53:18,961
And people would be like,
"Well, you should enjoy it,
792
00:53:18,963 --> 00:53:21,897
you know, twice as much
for him." And I'm like,
793
00:53:21,899 --> 00:53:24,200
"Yeah, that's...
That's not a thing."
794
00:53:27,137 --> 00:53:28,938
I wore black for a long time.
795
00:53:28,940 --> 00:53:30,906
Crazy Italian lady.
796
00:53:30,908 --> 00:53:35,611
Um, but everything
that I wore with him,
797
00:53:35,613 --> 00:53:36,979
I packed away
798
00:53:36,981 --> 00:53:41,884
with his clothes because
that was my life with him.
799
00:53:41,886 --> 00:53:43,219
[interviewer] How long
did you wear black for?
800
00:53:43,221 --> 00:53:44,954
Till 2005.
801
00:53:44,956 --> 00:53:46,055
[interviewer]
You only wore black?
802
00:53:46,057 --> 00:53:47,223
I only wore black.
803
00:53:47,958 --> 00:53:48,757
[interviewer] Wow.
804
00:53:48,759 --> 00:53:49,525
Yeah.
805
00:53:55,031 --> 00:53:58,000
It feels disloyal...
806
00:53:58,002 --> 00:54:02,371
to not be in excruciating pain
every day like you were.
807
00:54:04,007 --> 00:54:05,241
It hurt to breathe.
808
00:54:08,111 --> 00:54:10,746
Some people actually
have full other lives.
809
00:54:10,748 --> 00:54:12,214
They... they remarry.
810
00:54:12,216 --> 00:54:13,849
They have children
with that person.
811
00:54:13,851 --> 00:54:16,518
They... they have
the dream again.
812
00:54:17,687 --> 00:54:20,789
So does that make me pathetic?
813
00:54:20,791 --> 00:54:23,826
I think it just makes me
heartbroken.
814
00:54:23,828 --> 00:54:26,629
I think it just makes me
somebody who lost
815
00:54:26,631 --> 00:54:29,031
her favorite person
in the whole world.
816
00:54:39,843 --> 00:54:42,911
When we join the military
and raise our right hand
817
00:54:42,913 --> 00:54:45,447
and take our oath of service
or oath of office,
818
00:54:45,749 --> 00:54:47,850
we understand
819
00:54:47,852 --> 00:54:52,288
that there's the potential
for us to lose our lives.
820
00:54:53,156 --> 00:54:56,191
All of us shared
the same emotion
821
00:54:56,193 --> 00:55:00,162
of urgency to get airborne,
822
00:55:00,229 --> 00:55:02,131
to protect and defend.
823
00:55:02,133 --> 00:55:03,966
It was after
the Pentagon was hit
824
00:55:03,968 --> 00:55:06,535
that Vice President Cheney said,
825
00:55:06,537 --> 00:55:07,736
"Aren't there fighters
at Andrews?"
826
00:55:07,738 --> 00:55:09,405
Like, "Someone
get them airborne."
827
00:55:09,407 --> 00:55:13,108
And that orders came from him
through the Secret Service.
828
00:55:13,110 --> 00:55:15,010
But we were still configured
for training.
829
00:55:15,012 --> 00:55:16,244
You know, I've had people say,
830
00:55:16,680 --> 00:55:18,714
"Well, how come you didn't
have missiles on board?"
831
00:55:18,716 --> 00:55:19,982
We don't fly around
with hot missiles.
832
00:55:19,984 --> 00:55:22,017
We don't fly around
with hot bombs.
833
00:55:22,019 --> 00:55:24,853
We don't even store them
all made up together.
834
00:55:24,855 --> 00:55:26,922
They live in the bomb dump
way like
835
00:55:26,924 --> 00:55:29,958
far off beyond the golf course
and the fishing lake.
836
00:55:31,094 --> 00:55:32,127
They believed
there was an aircraft
837
00:55:32,129 --> 00:55:34,029
that had turned around
838
00:55:34,031 --> 00:55:35,831
and was coming
down the Potomac River,
839
00:55:35,833 --> 00:55:39,468
which would mean headed for the
White House or the Capitol Building.
840
00:55:40,937 --> 00:55:44,273
That aircraft had been
taken over by terrorists.
841
00:55:46,409 --> 00:55:49,078
The fate of those passengers
was sealed.
842
00:55:51,114 --> 00:55:54,116
In that sense,
they were already dead.
843
00:55:55,285 --> 00:55:59,154
And our job was simply
to prevent more deaths.
844
00:56:00,123 --> 00:56:02,858
So we knew then
845
00:56:02,860 --> 00:56:06,228
that was when we would
have to ram the jet.
846
00:56:13,002 --> 00:56:15,070
We're airborne.
847
00:56:15,072 --> 00:56:17,106
And Sass says,
"I'll take the cockpit,"
848
00:56:17,507 --> 00:56:19,041
and I would take the tail.
849
00:56:22,145 --> 00:56:24,279
Like a kamikaze,
850
00:56:24,614 --> 00:56:27,116
neither one of us
would be coming back.
851
00:56:35,792 --> 00:56:39,194
[Rick King] Shanks was just a nice
small town about 200 people, I think.
852
00:56:44,434 --> 00:56:46,502
Great place to raise children.
853
00:56:46,504 --> 00:56:49,171
You know, it's a small town
but still a lot of things to do.
854
00:56:50,974 --> 00:56:54,510
You know, have a great little
league baseball program
855
00:56:54,512 --> 00:56:56,979
that, you know,
the community has...
856
00:56:58,081 --> 00:56:59,448
and sports like that.
857
00:57:01,184 --> 00:57:02,518
This isn't going well.
858
00:57:02,520 --> 00:57:04,253
[chuckles]
859
00:57:05,555 --> 00:57:06,955
In 2001, September,
860
00:57:06,957 --> 00:57:10,058
my wife and I owned
Ida store on main street.
861
00:57:10,060 --> 00:57:12,361
Then I'm back and forth,
you know, through the morning
862
00:57:12,363 --> 00:57:13,829
from the store to the house,
you know,
863
00:57:13,831 --> 00:57:16,298
around, I don't know,
nine o'clock or so,
864
00:57:16,300 --> 00:57:18,901
turned TV on and was watching,
these things were unfolding.
865
00:57:18,903 --> 00:57:21,537
[man 15] The plan that they
hope they never have to implement,
866
00:57:21,539 --> 00:57:22,904
the plan that they spent
years...
867
00:57:22,972 --> 00:57:26,308
[Rick] Right around ten
o'clock, I called my sister Jody.
868
00:57:27,177 --> 00:57:28,911
As we were talking,
she said to me,
869
00:57:28,913 --> 00:57:30,512
"Rick," she said.
"I hear a plane."
870
00:57:31,014 --> 00:57:33,148
And I said, "Okay."
871
00:57:33,150 --> 00:57:35,083
Didn't really think much of it.
872
00:57:35,885 --> 00:57:37,019
And she said,
"No, it's... it's loud."
873
00:57:37,021 --> 00:57:40,923
[whirring]
874
00:57:40,925 --> 00:57:44,059
Immediately I heard the plane,
I heard the engine's roaring.
875
00:57:47,831 --> 00:57:49,665
Seconds later,
876
00:57:49,667 --> 00:57:55,771
it hit and my porch
just rumbled and shook,
877
00:57:55,773 --> 00:57:59,975
and I saw the fireball
going up in the sky.
878
00:58:04,080 --> 00:58:05,681
Jody said to me,
879
00:58:05,683 --> 00:58:06,682
"Oh, my God, it crashed!"
880
00:58:06,684 --> 00:58:10,252
And I said, "I know,"
and I said, "I got to go."
881
00:58:10,254 --> 00:58:12,187
[man 16 on radio] Somerset
County, all units responding.
882
00:58:12,189 --> 00:58:13,455
Plane down.
883
00:58:14,057 --> 00:58:16,425
Switch to central operation.
884
00:58:17,961 --> 00:58:19,962
[Rick] I was the assistant
fire chief at the time,
885
00:58:19,964 --> 00:58:24,066
but we've never trained for
commercial airline crashes.
886
00:58:26,169 --> 00:58:30,239
[Melody] Someone from
United Airlines called again.
887
00:58:30,840 --> 00:58:33,208
He asks me, "Are you alone?"
888
00:58:36,279 --> 00:58:40,015
And he said, "I think
that last plane was LeRoy's."
889
00:58:40,817 --> 00:58:42,117
And...
890
00:58:43,620 --> 00:58:46,054
I was, um, next to the window.
891
00:58:47,557 --> 00:58:51,894
I remember just slamming
my hand against the glass.
892
00:58:51,896 --> 00:58:54,029
I was... I was just beating it
and I was...
893
00:58:54,031 --> 00:58:57,065
I was just saying,
"No, no, no."
894
00:59:05,642 --> 00:59:07,943
I... I just said, "You pro...
895
00:59:07,945 --> 00:59:09,945
you promised me
that he was okay."
896
00:59:09,947 --> 00:59:12,981
[crying]
897
00:59:19,756 --> 00:59:22,357
[Rick] I remember pulling up,
you know, seeing the scene.
898
00:59:23,960 --> 00:59:26,528
I just remember
getting out and walking
899
00:59:26,530 --> 00:59:28,430
and I'm wondering,
"Where is this plane?"
900
00:59:30,934 --> 00:59:33,135
There was no fuselage,
there were no wings,
901
00:59:33,137 --> 00:59:35,137
there were no...
there was no tail.
902
00:59:35,838 --> 00:59:37,306
There's nothing, you know,
903
00:59:37,308 --> 00:59:39,041
just debris through the...
through the trees,
904
00:59:39,043 --> 00:59:40,175
you know, into...
905
00:59:40,177 --> 00:59:44,012
into the woods but, you know,
there are no people.
906
00:59:48,084 --> 00:59:50,619
[Melody]
What we were explained is that
907
00:59:50,621 --> 00:59:53,221
with all the jet fuel
and the fire,
908
00:59:53,223 --> 00:59:57,526
the human body is so made up
of liquid that...
909
01:00:00,263 --> 01:00:01,296
You know...
910
01:00:03,066 --> 01:00:06,301
there wasn't very much
left of anything.
911
01:00:09,973 --> 01:00:11,640
[Rick] As I was walking
down the power line,
912
01:00:11,642 --> 01:00:13,141
I was looking
on the ground and...
913
01:00:13,143 --> 01:00:17,512
and then I did start to see
some small pieces, body parts.
914
01:00:18,948 --> 01:00:21,450
Bone fragments, um, some skin,
915
01:00:21,452 --> 01:00:23,318
a little bit of blood
here and there,
916
01:00:26,089 --> 01:00:29,257
But nothing that I could recognize
that it was a human being.
917
01:00:39,869 --> 01:00:41,703
[interviewer]
In the days after,
918
01:00:41,705 --> 01:00:43,739
the focus became the story
919
01:00:43,741 --> 01:00:48,744
of the fight back on Flight 93.
920
01:00:48,746 --> 01:00:50,912
[man 17] The voice recorder
picked up the sound of the passengers
921
01:00:50,914 --> 01:00:52,814
outside the cockpit door.
922
01:00:52,816 --> 01:00:56,018
One yelled, "In the cockpit!
If we don't, we'll die!"
923
01:00:56,919 --> 01:01:00,088
We have seen it
in the courage of passengers,
924
01:01:00,090 --> 01:01:04,326
who rushed terrorists
to save others on the ground.
925
01:01:05,194 --> 01:01:06,962
Passengers
like an exceptional man
926
01:01:06,964 --> 01:01:09,097
named Todd Beamer.
927
01:01:09,099 --> 01:01:11,166
And would you please help me
welcome his wife,
928
01:01:11,168 --> 01:01:12,801
Lisa Beamer, here tonight?
929
01:01:12,803 --> 01:01:16,405
[applause]
930
01:01:17,306 --> 01:01:22,277
It was a story that everyone
probably needed to hear
931
01:01:22,279 --> 01:01:24,046
and wanted to hear.
932
01:01:24,048 --> 01:01:26,314
He said that a group of them
933
01:01:26,316 --> 01:01:28,116
were getting ready
to do something
934
01:01:28,118 --> 01:01:30,419
and then he hung up
and he never called back.
935
01:01:30,987 --> 01:01:33,055
He went down fighting.
936
01:01:34,157 --> 01:01:36,625
[Melody] But it wasn't just
the passengers.
937
01:01:36,627 --> 01:01:39,061
Everybody had
their role to play.
938
01:01:40,997 --> 01:01:44,066
None of the crew are mentioned
in their narratives.
939
01:01:44,634 --> 01:01:46,868
People would say to me,
940
01:01:46,870 --> 01:01:49,504
"There was a black pilot
on that flight?"
941
01:01:50,973 --> 01:01:52,741
That's how little they knew
942
01:01:52,743 --> 01:01:55,977
about who was in the cockpit.
943
01:01:55,979 --> 01:02:00,082
And that's a huge part
of the story.
944
01:02:01,150 --> 01:02:03,885
But the heroes
had been identified
945
01:02:03,887 --> 01:02:06,288
at that point
in everybody's mind...
946
01:02:07,356 --> 01:02:10,125
and nobody wants
to sort of rewrite history.
947
01:02:11,694 --> 01:02:14,696
It felt like
that was a hijacking
948
01:02:14,698 --> 01:02:19,367
of everybody else's stories
and everybody else's grief.
949
01:02:22,872 --> 01:02:24,706
I feel protective of Leroy
950
01:02:24,708 --> 01:02:27,142
and I feel protective
of his legacy.
951
01:02:33,950 --> 01:02:36,118
[Rick] Life kind of turned
upside down.
952
01:02:36,619 --> 01:02:37,786
Visitors coming through,
953
01:02:37,788 --> 01:02:39,521
wanting to know the story,
what happened.
954
01:02:42,792 --> 01:02:44,192
You know, as they're driving by,
955
01:02:44,194 --> 01:02:45,293
if you're on the...
on the street
956
01:02:45,295 --> 01:02:47,963
or on your porch, um,
you know, talking to you.
957
01:02:50,600 --> 01:02:53,935
I'm not saying it was a burden,
you know, we were gracious.
958
01:02:53,937 --> 01:02:55,704
It was just something that,
you know,
959
01:02:55,706 --> 01:02:57,005
you dealt with on a daily basis,
960
01:02:57,007 --> 01:02:58,373
especially myself, you know,
961
01:02:58,375 --> 01:03:01,042
being one
of the first responders.
962
01:03:04,881 --> 01:03:07,949
I mean it definitely was a
life-changing event for all of us.
963
01:03:09,519 --> 01:03:11,153
[interviewer] And where...
where do you work now?
964
01:03:11,155 --> 01:03:13,822
[Rick]
I work at Snyder of Berlin,
965
01:03:13,824 --> 01:03:16,024
just about five miles from here.
966
01:03:17,026 --> 01:03:20,996
It's a potato chip factory,
snacks, um, popcorn,
967
01:03:20,998 --> 01:03:22,264
cheese curls, things like that.
968
01:03:23,533 --> 01:03:26,535
Very less stressful
than jobs I've had before.
969
01:03:29,539 --> 01:03:32,707
Yeah, I enjoy it.
It's close to home.
970
01:03:32,709 --> 01:03:35,410
It's probably somewhere
I'll just stay until I retire.
971
01:03:45,922 --> 01:03:47,923
[Heather]
The passengers on Flight 93
972
01:03:47,925 --> 01:03:50,992
should never have been put
into a position
973
01:03:50,994 --> 01:03:53,261
to have to make that choice.
974
01:03:55,832 --> 01:03:59,901
We failed Americans
975
01:03:59,903 --> 01:04:04,973
because of so many layers.
976
01:04:06,609 --> 01:04:08,977
Soviet Union falls and...
977
01:04:08,979 --> 01:04:11,379
and suddenly we believe
it's the end of history...
978
01:04:14,517 --> 01:04:16,251
and we just let our guard down.
979
01:04:19,922 --> 01:04:22,657
If you look back
at the timeline,
980
01:04:22,659 --> 01:04:26,428
Flight 93 was already down
by the time we took off.
981
01:04:32,835 --> 01:04:37,472
There was no way that
we could have intercepted it.
982
01:04:38,908 --> 01:04:41,877
If the passengers had not made
the choices that they did
983
01:04:41,879 --> 01:04:43,945
and took the actions
that they did,
984
01:04:43,947 --> 01:04:47,349
that aircraft would have
crashed into the Capitol Building.
985
01:04:52,021 --> 01:04:55,023
I was 26 when 9/11 happened,
I was really young.
986
01:04:55,291 --> 01:04:57,058
I wasn't anybody.
987
01:04:58,127 --> 01:05:00,028
In the years that followed,
988
01:05:00,030 --> 01:05:02,063
I was just simply doing...
989
01:05:03,666 --> 01:05:06,001
what everyone else in my
fighter squadron was doing,
990
01:05:06,003 --> 01:05:09,838
doing training missions,
deploying overseas.
991
01:05:09,840 --> 01:05:12,774
Going to Iraq in '03,
I was a nighttime Scud hunter.
992
01:05:12,776 --> 01:05:15,844
I was flying at night
wearing night vision goggles,
993
01:05:15,846 --> 01:05:19,281
uh, hunting mobile Scud
ballistic missiles.
994
01:05:20,917 --> 01:05:22,517
I finally had to leave the jet
995
01:05:22,519 --> 01:05:24,519
because I just couldn't
balance everything
996
01:05:24,521 --> 01:05:26,021
as a single mom.
997
01:05:27,924 --> 01:05:29,024
[interviewer] You sort of
worry about the world
998
01:05:29,026 --> 01:05:30,859
that your daughter's
growing up in
999
01:05:30,861 --> 01:05:32,227
compared to the one
you grew up in?
1000
01:05:32,862 --> 01:05:33,762
[Heather] I do.
1001
01:05:33,764 --> 01:05:36,698
9/11 was the gestation,
1002
01:05:36,700 --> 01:05:39,501
really the... the very
beginning of the forever wars
1003
01:05:39,503 --> 01:05:43,138
that... that America
has found itself embroiled in.
1004
01:05:43,140 --> 01:05:45,974
Obviously there's all
the blood and treasure
1005
01:05:45,976 --> 01:05:49,177
that has been spent
on those wars...
1006
01:05:49,879 --> 01:05:52,047
but there's no doubt in my mind
1007
01:05:52,049 --> 01:05:55,116
that, uh,
9/11 was a turning point,
1008
01:05:55,118 --> 01:05:58,019
not just for America's history
but for...
1009
01:05:58,021 --> 01:06:00,288
for the globe in general.
1010
01:06:08,998 --> 01:06:10,999
[Rich]
We get down to the lobby level
1011
01:06:11,001 --> 01:06:14,102
and that's when I started to
realize that this was something big.
1012
01:06:15,671 --> 01:06:18,807
I remember looking out like this
1013
01:06:18,809 --> 01:06:22,711
and particularly to my left because
that was the really main lobby,
1014
01:06:22,713 --> 01:06:24,980
uh, and the windows
were all broken,
1015
01:06:24,982 --> 01:06:27,215
it was completely covered in ash
1016
01:06:27,217 --> 01:06:29,718
and there were these
security guards, I'll never forget.
1017
01:06:29,720 --> 01:06:32,520
[people clamoring]
1018
01:06:33,689 --> 01:06:35,957
They're walking towards the exit
1019
01:06:35,959 --> 01:06:39,627
and they go, "No, run!
Run! Run!"
1020
01:06:39,629 --> 01:06:41,863
So, you know,
what I grabbed Lucy's hand
1021
01:06:41,865 --> 01:06:43,932
and, you know,
and... and the two of us run.
1022
01:06:43,934 --> 01:06:46,067
One of the
security guards goes, uh,
1023
01:06:46,069 --> 01:06:48,303
"Don't look right!
Don't look right!"
1024
01:06:48,305 --> 01:06:51,006
So obviously first thing
you do is you look right.
1025
01:06:51,008 --> 01:06:52,207
And I look out
1026
01:06:52,209 --> 01:06:55,043
and that was the plaza
between the two buildings.
1027
01:06:56,645 --> 01:06:58,079
It looked like a battlefield.
1028
01:07:00,983 --> 01:07:03,985
And all I saw
were debris and bodies.
1029
01:07:06,489 --> 01:07:08,790
And the one I remember
in particular,
1030
01:07:08,792 --> 01:07:11,092
there was a man about my age,
1031
01:07:11,094 --> 01:07:15,096
uh, with dark hair
wearing a white shirt,
1032
01:07:15,164 --> 01:07:17,999
dark pants, black shoes.
1033
01:07:18,001 --> 01:07:20,568
That day I was wearing
a white shirt,
1034
01:07:20,570 --> 01:07:22,504
dark pants, black shoes.
1035
01:07:24,740 --> 01:07:27,242
You're almost looking
into destiny's mirror.
1036
01:07:32,715 --> 01:07:33,848
[Bill]
I looked around the room,
1037
01:07:33,883 --> 01:07:36,384
it was me and three other
firemen that were left.
1038
01:07:38,854 --> 01:07:40,722
And his sergeant was there,
Sergeant Curtin.
1039
01:07:40,724 --> 01:07:44,025
And he pointed right at me,
he pointed his finger,
1040
01:07:44,027 --> 01:07:47,295
I remember him saying, "I think we
should get out of this building now."
1041
01:07:47,297 --> 01:07:49,798
And the EMT started to grab me
1042
01:07:49,800 --> 01:07:51,066
because I was covered in blood,
1043
01:07:51,068 --> 01:07:52,700
and I said,
"No, no, no, it's her.
1044
01:07:52,702 --> 01:07:55,236
She has... she has a breathing thing
going on, you better take care of her."
1045
01:07:55,838 --> 01:07:58,039
So they took Lucy that way
1046
01:07:58,041 --> 01:08:01,176
and the EMT took me
by my wrist this way,
1047
01:08:01,178 --> 01:08:03,878
and then we were just about
to get into the ambulance
1048
01:08:03,880 --> 01:08:06,014
when someone yelled,
"Watch out!"
1049
01:08:06,016 --> 01:08:08,650
And I remember turning around
like this and thinking myself,
1050
01:08:08,652 --> 01:08:10,752
I mean, come on, I mean,
what do you mean watch out?
1051
01:08:10,754 --> 01:08:12,720
What... what could happen
now, right?
1052
01:08:12,722 --> 01:08:14,489
And he looked up
and I looked up,
1053
01:08:14,491 --> 01:08:17,792
and I could see the top of one
World Trade, the antenna,
1054
01:08:17,794 --> 01:08:19,160
it started to wobble.
1055
01:08:19,162 --> 01:08:24,032
And then I saw sheets
of concrete or something
1056
01:08:24,034 --> 01:08:25,700
coming out like, being ejected.
1057
01:08:25,702 --> 01:08:26,968
And next thing I know, I see it
1058
01:08:26,970 --> 01:08:29,504
right over my right shoulder
start to implode.
1059
01:08:30,506 --> 01:08:32,440
And I just ran
from the falling building.
1060
01:08:38,047 --> 01:08:39,013
Oh, my God, there it goes!
1061
01:08:39,015 --> 01:08:43,184
[rumbling]
1062
01:08:54,096 --> 01:08:56,931
At this point in time when we
were exiting the building,
1063
01:08:56,933 --> 01:08:59,567
I did not notice South Tower
had come down.
1064
01:08:59,569 --> 01:09:02,537
I didn't know all the
destruction around us already.
1065
01:09:08,010 --> 01:09:12,180
I took one step,
I got blown about 40 feet.
1066
01:09:19,622 --> 01:09:21,322
But I crawled into a window...
1067
01:09:22,491 --> 01:09:24,425
I just kind of tumbled
into the room.
1068
01:09:29,698 --> 01:09:34,435
I went under a desk,
I got into like a ball.
1069
01:09:34,437 --> 01:09:37,272
I felt so vulnerable
as I was getting buried.
1070
01:09:42,711 --> 01:09:45,013
And I see this cloud, look like
a tornado coming towards me,
1071
01:09:45,015 --> 01:09:47,182
this as tall as the buildings
1072
01:09:47,184 --> 01:09:50,451
swirling with what looked like
debris in there,
1073
01:09:50,453 --> 01:09:51,719
uh, coming towards me.
1074
01:10:03,999 --> 01:10:07,402
We stood behind the pillar
and we just covered our eyes.
1075
01:10:08,971 --> 01:10:11,239
I remember at one point
looking up like this.
1076
01:10:14,276 --> 01:10:16,144
I couldn't see my fingertips.
1077
01:10:16,845 --> 01:10:19,347
It was completely pitch black.
1078
01:10:25,688 --> 01:10:28,256
It was cold and it was quiet.
1079
01:10:29,491 --> 01:10:30,925
And I remember
thinking to myself,
1080
01:10:30,927 --> 01:10:32,393
"All right, this is what
it's like to be dead.
1081
01:10:32,861 --> 01:10:33,895
I can handle this."
1082
01:10:37,833 --> 01:10:40,101
[Bill] The image of them
flashed in front of me,
1083
01:10:40,402 --> 01:10:43,671
my older son, my younger son.
1084
01:10:43,673 --> 01:10:46,441
And when the image of my
younger son flashed in front of me...
1085
01:10:47,443 --> 01:10:50,178
I said, "Man,
you'll never know your dad."
1086
01:10:52,014 --> 01:10:55,250
Now it was for sure I was
never going to see him again.
1087
01:11:01,857 --> 01:11:03,925
[Rich]
I remember looking up again
1088
01:11:03,927 --> 01:11:07,929
and then it went
from black to gray
1089
01:11:07,931 --> 01:11:10,698
to like a beigey-looking thing,
1090
01:11:10,700 --> 01:11:12,667
um, and then it cleared up.
1091
01:11:12,669 --> 01:11:13,801
But then I suddenly realized
1092
01:11:13,803 --> 01:11:16,671
that my throat
was completely blocked
1093
01:11:16,673 --> 01:11:19,240
by the... by this cloud,
the debris in the cloud,
1094
01:11:19,242 --> 01:11:21,709
and I put my fingers
in my mouth,
1095
01:11:21,711 --> 01:11:23,278
and I dug my mouth out.
1096
01:11:23,280 --> 01:11:26,247
And poked...
poked my finger down my throat
1097
01:11:26,249 --> 01:11:28,116
to make an airway.
1098
01:11:28,517 --> 01:11:29,684
[man 18] What did you see?
1099
01:11:29,686 --> 01:11:32,020
Everything. I saw chaos.
1100
01:11:32,022 --> 01:11:34,088
It's just chaos out here,
really is.
1101
01:11:34,090 --> 01:11:36,024
I saw the Twin Towers fall.
1102
01:11:36,026 --> 01:11:38,092
It's amazing, it's crazy.
1103
01:11:38,094 --> 01:11:39,961
I can't believe it's
[bleep] happening.
1104
01:11:40,229 --> 01:11:41,896
I really can't.
1105
01:11:41,898 --> 01:11:43,998
Nightmares.
Armageddon right here.
1106
01:11:46,602 --> 01:11:47,835
[Bill] We're still alive
1107
01:11:47,837 --> 01:11:50,605
and I remember trying to take
a breath and I couldn't.
1108
01:11:50,607 --> 01:11:52,874
Police officer, he said,
"Are you all right?"
1109
01:11:52,876 --> 01:11:55,343
I said, "No, I can't breathe
and I can't see."
1110
01:11:57,012 --> 01:12:00,048
And he washed me off with
some bottled water they had.
1111
01:12:00,849 --> 01:12:02,583
We walked further up the block
1112
01:12:02,585 --> 01:12:04,952
and there was a chief there
who I knew.
1113
01:12:05,754 --> 01:12:09,390
I remember I walked up to him,
pretty beaten up,
1114
01:12:09,392 --> 01:12:13,661
I saluted, I said, "Chief,
there's been a collapse.
1115
01:12:13,663 --> 01:12:15,430
We've lost some men back there.
1116
01:12:15,964 --> 01:12:19,067
I got some guys, I know
where they went down."
1117
01:12:19,069 --> 01:12:22,537
And he said to me, "Bill, we
lost a lot of men here today."
1118
01:12:22,539 --> 01:12:24,505
He said, "Get in the ambulance
and get out of here."
1119
01:12:32,681 --> 01:12:34,782
John D'Allara went down
1120
01:12:34,784 --> 01:12:37,185
right in that area
where we were.
1121
01:12:37,187 --> 01:12:40,588
Every guy I had breakfast with
that morning,
1122
01:12:40,590 --> 01:12:43,057
there was 12 of us
working that day
1123
01:12:43,059 --> 01:12:45,993
and I was the only one to
live, the only one to come home.
1124
01:12:47,029 --> 01:12:49,163
People have asked me
in the past...
1125
01:12:50,766 --> 01:12:52,333
"Did people have time to worry?
1126
01:12:52,968 --> 01:12:55,036
People have time to think?"
1127
01:12:56,538 --> 01:12:59,340
It was so quick, it just came
down and that was it.
1128
01:13:01,877 --> 01:13:03,077
Wow.
1129
01:13:19,094 --> 01:13:21,229
[Malcolm]
The events of 9/11
1130
01:13:21,231 --> 01:13:23,364
seeing it on television
all the time,
1131
01:13:23,899 --> 01:13:25,466
it is pretty horrific.
1132
01:13:31,306 --> 01:13:35,977
I would not like to be
in any public service at all.
1133
01:13:38,680 --> 01:13:40,047
Obviously we had lots of them
1134
01:13:40,049 --> 01:13:42,283
after the actual event
that first year.
1135
01:13:47,089 --> 01:13:49,190
I much rather be on my own.
It's my son.
1136
01:13:49,192 --> 01:13:52,293
I'll think about him,
you know, quietly myself.
1137
01:13:58,934 --> 01:14:00,802
Every year on the anniversary,
1138
01:14:00,804 --> 01:14:02,970
I go back
to the Rhinog mountains.
1139
01:14:04,006 --> 01:14:05,239
I've done for 20 years.
1140
01:14:09,778 --> 01:14:13,014
I find it means more to me
being here on my own.
1141
01:14:14,049 --> 01:14:18,119
You look around, this
is a beautiful place to be.
1142
01:14:18,554 --> 01:14:19,787
Beautiful place to be.
1143
01:14:24,693 --> 01:14:28,196
The one time of the year
I can concentrate on Geoff
1144
01:14:28,198 --> 01:14:31,432
and I can really think
deeply about Geoff,
1145
01:14:32,000 --> 01:14:34,368
be upset all I want,
to be on my own.
1146
01:14:36,905 --> 01:14:41,075
It's a concentration
of grief at that time.
1147
01:14:53,288 --> 01:14:55,957
Remember quite clearly
Geoff's first words.
1148
01:14:55,959 --> 01:14:58,926
We lived in the countryside
with the fields all round
1149
01:14:58,928 --> 01:15:03,297
and his very first words
were "combine harvester".
1150
01:15:05,167 --> 01:15:06,934
He was very, very full of fun
1151
01:15:06,936 --> 01:15:09,504
and used to bridge
all the gaps between people.
1152
01:15:11,907 --> 01:15:13,908
I certainly miss
1153
01:15:13,910 --> 01:15:17,144
what he would have been now,
what he would have achieved.
1154
01:15:18,814 --> 01:15:19,714
He should have been alive today.
1155
01:15:19,716 --> 01:15:20,915
He would have been...
1156
01:15:20,983 --> 01:15:25,019
He would have been a real
essential character today.
1157
01:15:31,460 --> 01:15:34,262
Matthew tends to be so occupied,
1158
01:15:34,264 --> 01:15:38,366
trying to refine the details
of how Geoff got killed.
1159
01:15:38,368 --> 01:15:40,301
He almost thinks
about nothing else.
1160
01:15:41,703 --> 01:15:43,838
[Matthew] So this is actually
only about 50 percent
1161
01:15:43,840 --> 01:15:47,141
of the books that I bought
to do with 9/11.
1162
01:15:47,910 --> 01:15:49,744
It's extremely hard
to connect the dots
1163
01:15:49,746 --> 01:15:51,946
and actually see that there is
a much bigger picture
1164
01:15:51,948 --> 01:15:54,982
than the initial story
we were first told.
1165
01:15:54,984 --> 01:15:57,285
But it's an attempt
I've got to try.
1166
01:15:57,886 --> 01:15:59,954
And it totally consumes you.
1167
01:15:59,956 --> 01:16:02,123
I was probably just
overstepping a mark
1168
01:16:02,125 --> 01:16:07,194
and spending too much time
on this stuff, you know.
1169
01:16:14,770 --> 01:16:16,003
[Malcolm] I think it is
a bit unhealthy, yes.
1170
01:16:16,005 --> 01:16:18,706
Uh, I mean I'm trying to balance
1171
01:16:18,708 --> 01:16:21,509
this fine line
between supporting him,
1172
01:16:21,511 --> 01:16:23,411
on the other hand
trying to stand back a bit
1173
01:16:23,413 --> 01:16:24,745
and think, "Matthew,
1174
01:16:24,747 --> 01:16:26,047
you sure Geoff
would want this?"
1175
01:16:26,049 --> 01:16:27,882
Or, would he not say look,
1176
01:16:27,884 --> 01:16:30,518
"We can't recover what happened,
1177
01:16:30,520 --> 01:16:32,420
so get on with your life.
1178
01:16:32,422 --> 01:16:34,522
Try and think about that."
1179
01:16:38,894 --> 01:16:42,563
[Matthew] If it had been a lot
more transparent in terms of,
1180
01:16:42,565 --> 01:16:43,898
you know, the investigation,
1181
01:16:43,900 --> 01:16:45,566
there weren't all these
unanswered questions,
1182
01:16:45,568 --> 01:16:48,970
it would have been way easier
just to move on.
1183
01:16:48,972 --> 01:16:52,073
But because I sort of opened
this can of worms,
1184
01:16:52,075 --> 01:16:53,941
it's not easy to put back.
1185
01:17:00,515 --> 01:17:04,085
We've never spent
an anniversary together.
1186
01:17:06,755 --> 01:17:08,889
I don't know if I'd be
any closer to my dad
1187
01:17:08,891 --> 01:17:10,524
with or without Geoff dying.
1188
01:17:12,227 --> 01:17:13,594
You sort of find
your own way in life,
1189
01:17:13,596 --> 01:17:14,895
don't you, as a... as a bloke.
1190
01:17:14,897 --> 01:17:18,165
And that's the way I am
and it's the way my dad is.
1191
01:17:19,735 --> 01:17:20,968
And that's partly
just not having
1192
01:17:20,970 --> 01:17:22,603
those conversations with dad,
1193
01:17:22,605 --> 01:17:25,006
but it's also him
not offering it.
1194
01:17:28,944 --> 01:17:30,911
[interviewer]
Would you've wanted Malcolm
1195
01:17:30,913 --> 01:17:33,314
to put an arm around you
after September 11?
1196
01:17:33,316 --> 01:17:34,348
Um...
1197
01:17:34,716 --> 01:17:35,750
I don't.
1198
01:17:35,752 --> 01:17:37,952
[stammers]
Well... But... I mean, you're,
1199
01:17:37,954 --> 01:17:40,121
you know, a strong character
is the way you are.
1200
01:17:40,123 --> 01:17:42,757
You... You know,
I don't know how you've...
1201
01:17:42,759 --> 01:17:43,824
you've coped over the...
1202
01:17:43,826 --> 01:17:45,626
I said I don't know
what it'd be like to...
1203
01:17:45,628 --> 01:17:49,964
to lose a... a child
but, you know, um...
1204
01:17:50,932 --> 01:17:55,002
[Malcolm] I've always been
sort of self-dependent and,
1205
01:17:55,004 --> 01:17:56,971
you know,
inward looking somewhat,
1206
01:17:56,973 --> 01:17:59,907
I suppose that might...
might be the result of that.
1207
01:17:59,909 --> 01:18:01,042
I don't know.
1208
01:18:01,743 --> 01:18:02,910
But, uh...
1209
01:18:02,912 --> 01:18:04,679
But we haven't really
sat down as,
1210
01:18:04,681 --> 01:18:07,782
certainly not us
and not really as a family,
1211
01:18:07,784 --> 01:18:10,651
sat down and talked
about the impact of,
1212
01:18:10,653 --> 01:18:12,053
- you know...
- [Malcolm] Not in 20 years.
1213
01:18:12,055 --> 01:18:14,021
what happened and...
and, you know...
1214
01:18:14,023 --> 01:18:14,922
- [interviewer] Never?
- No.
1215
01:18:14,924 --> 01:18:17,391
[Malcolm]
Not as a family, no.
1216
01:18:17,393 --> 01:18:20,094
I don't know whether
it'd achieve anything, do you?
1217
01:18:20,662 --> 01:18:22,897
Um...
1218
01:18:22,899 --> 01:18:25,232
I think I probably would have
avoided ten years of depression.
1219
01:18:25,234 --> 01:18:27,168
[both laugh]
1220
01:18:40,182 --> 01:18:41,282
Ready?
1221
01:18:41,284 --> 01:18:42,917
- You ready?
- [man 19] Yeah.
1222
01:18:42,984 --> 01:18:44,051
Was it clear to you
1223
01:18:44,219 --> 01:18:47,888
that the firemen were seeking
shelter inside the rigs?
1224
01:18:47,890 --> 01:18:53,027
On 9/12, I covered the story,
1225
01:18:53,029 --> 01:18:56,030
slept in the satellite truck
at Ground Zero.
1226
01:18:56,531 --> 01:18:58,065
On 9/13,
1227
01:18:58,067 --> 01:18:59,934
covered the news all day,
1228
01:18:59,936 --> 01:19:01,836
slept in
the satellite truck again.
1229
01:19:01,838 --> 01:19:05,039
Covered the news on 9/14,
1230
01:19:05,041 --> 01:19:09,076
did the six o'clock news
and then went home.
1231
01:19:15,550 --> 01:19:18,519
At the time I thought 9/11
was just the beginning.
1232
01:19:21,890 --> 01:19:25,860
That we were going to have
suicide bombers in Broadway shows,
1233
01:19:25,862 --> 01:19:28,262
suicide bombers on the subways.
1234
01:19:28,264 --> 01:19:30,030
I thought that this was
sort of the...
1235
01:19:30,032 --> 01:19:33,134
the opening salvo
1236
01:19:33,168 --> 01:19:35,236
of an ongoing series
1237
01:19:35,238 --> 01:19:37,404
of terrorism attacks
on New York.
1238
01:19:40,008 --> 01:19:41,442
Started to rule my world.
1239
01:19:42,878 --> 01:19:47,982
When is the next event
going to happen?
1240
01:19:52,287 --> 01:19:56,524
We are, all of us,
survivors of 9/11.
1241
01:19:56,526 --> 01:20:00,427
If you were alive on 9/12,
you're a survivor of 9/11.
1242
01:20:08,203 --> 01:20:10,070
I'm out of the car
1243
01:20:10,072 --> 01:20:14,074
and my wife is there,
and we hugged and hugged.
1244
01:20:19,514 --> 01:20:22,349
So I said to my wife, I said,
"Where's Jay?"
1245
01:20:23,518 --> 01:20:25,486
She said, "Oh,
he's up in his room."
1246
01:20:26,855 --> 01:20:30,090
Went upstairs,
poked my head into his room,
1247
01:20:31,026 --> 01:20:32,426
I said, "Jay!"
1248
01:20:33,261 --> 01:20:35,129
He looks up at me
and he says, "Hi, Dad."
1249
01:20:35,131 --> 01:20:38,399
And my son was not even four.
1250
01:20:39,901 --> 01:20:43,204
He had built towers
with his wooden blocks
1251
01:20:43,605 --> 01:20:45,206
and had a model plane
1252
01:20:45,208 --> 01:20:49,210
that he was smashing
into the... into the blocks.
1253
01:20:49,978 --> 01:20:51,612
[scoffs]
1254
01:20:51,614 --> 01:20:53,080
[interviewer]
When you saw that,
1255
01:20:53,082 --> 01:20:54,949
was there any part of you
that regretted
1256
01:20:54,951 --> 01:20:57,218
not having come home sooner?
1257
01:20:59,688 --> 01:21:01,922
No, and, you know what,
it's interesting, Arthur,
1258
01:21:01,924 --> 01:21:03,457
because nobody's ever
asked me that question.
1259
01:21:06,828 --> 01:21:08,362
Should I've come home sooner?
1260
01:21:11,399 --> 01:21:12,532
Maybe so.
1261
01:21:24,980 --> 01:21:28,482
[Nancy] They brought
me down to Ground Zero.
1262
01:21:32,988 --> 01:21:36,123
That day they found someone
and you watch them...
1263
01:21:36,925 --> 01:21:40,327
flag, stand at attention.
1264
01:21:41,062 --> 01:21:45,065
The respect,
everything stopped dead...
1265
01:21:45,800 --> 01:21:47,201
and they bring the person up.
1266
01:21:47,203 --> 01:21:51,939
It was just beyond
anyone's comprehension
1267
01:21:51,941 --> 01:21:53,540
of what was going on.
1268
01:22:03,885 --> 01:22:08,289
These firefighters
are so damaged.
1269
01:22:11,793 --> 01:22:14,328
Certain things,
once you've seen them...
1270
01:22:15,664 --> 01:22:18,365
you could just never not see.
1271
01:22:23,505 --> 01:22:25,406
My heart is broken
for all of them.
1272
01:22:31,146 --> 01:22:34,014
[Bill] The group is made up
of retired firemen.
1273
01:22:34,983 --> 01:22:37,518
Just like the firehouse
kitchen would be.
1274
01:22:37,520 --> 01:22:38,752
It's the same type
of joking around
1275
01:22:38,754 --> 01:22:40,387
that goes on
and the same on the course.
1276
01:22:48,263 --> 01:22:51,665
[Nancy]
Danny's funeral was on Monday
1277
01:22:51,667 --> 01:22:55,102
and people waited
for hours to see me.
1278
01:22:55,104 --> 01:22:58,772
People just kept coming
and coming,
1279
01:22:58,774 --> 01:23:00,708
thousands and thousands
of people.
1280
01:23:00,710 --> 01:23:02,609
It was the
most incredible thing.
1281
01:23:02,611 --> 01:23:05,746
Firefighters
in their turnout gear,
1282
01:23:05,748 --> 01:23:09,149
covered in dust,
had come from Ground Zero.
1283
01:23:09,384 --> 01:23:11,452
Just... they just kept coming.
1284
01:23:13,755 --> 01:23:16,190
[interviewer] Do you think in a
way, Bill, going to all those funerals,
1285
01:23:16,192 --> 01:23:19,059
it must have been really
traumatizing experience?
1286
01:23:21,196 --> 01:23:23,097
Yeah, you kind of lose emotion.
1287
01:23:23,531 --> 01:23:25,299
It was just one after another
1288
01:23:25,301 --> 01:23:28,969
one week after another
and lasted 11 weeks.
1289
01:23:30,905 --> 01:23:33,273
There's just so many guys.
1290
01:23:33,275 --> 01:23:35,609
I realized
it wasn't healthy for me.
1291
01:23:35,611 --> 01:23:40,147
So I just was going
to one... one a day.
1292
01:23:46,488 --> 01:23:49,990
I never thought I'd live more
than two years after 9/11,
1293
01:23:49,992 --> 01:23:52,159
two, three years at the most
1294
01:23:52,161 --> 01:23:54,928
due to my breathing,
so many difficulties.
1295
01:23:54,930 --> 01:23:56,630
At least it was positive.
1296
01:23:56,632 --> 01:23:59,233
I was going to see
my boys for some time.
1297
01:23:59,235 --> 01:24:03,971
So every day it goes by now,
it's... it's all good, yeah.
1298
01:24:04,639 --> 01:24:06,974
And my two boys are doing great.
1299
01:24:06,976 --> 01:24:09,443
I... I couldn't
ask more from them, uh...
1300
01:24:11,980 --> 01:24:16,116
I'm glad I got to experience
these last 20 years.
1301
01:24:17,018 --> 01:24:22,089
And if I wake up tomorrow,
it'll be... it'll be good again.
1302
01:24:34,936 --> 01:24:36,236
- [Bill] Yeah!
- [man 20] Oh, yes!
1303
01:24:36,238 --> 01:24:40,207
There's a difference between
moving forward and moving on.
1304
01:24:41,076 --> 01:24:42,443
I've moved forward.
1305
01:24:43,111 --> 01:24:44,511
I haven't moved on.
1306
01:24:44,513 --> 01:24:46,980
Daddy will catch you.
Daddy will catch you.
1307
01:24:52,487 --> 01:24:56,323
There's a part of me
that will always be that day.
1308
01:24:59,861 --> 01:25:02,329
In a blink of an eye,
I'm back there.
1309
01:25:13,007 --> 01:25:14,341
[Rich] I was numb.
1310
01:25:17,545 --> 01:25:21,281
My survival mechanism
was... I just turned numb.
1311
01:25:23,118 --> 01:25:26,286
I used to feel like a visitor
from another planet.
1312
01:25:28,523 --> 01:25:30,924
I would come home
and it'd be like
1313
01:25:30,926 --> 01:25:33,527
returning back to a life
that no longer existed for me.
1314
01:25:35,830 --> 01:25:38,332
[grunting]
1315
01:25:39,067 --> 01:25:41,502
If you weren't
a first responder,
1316
01:25:41,504 --> 01:25:43,937
you were just a civilian
like I was.
1317
01:25:45,073 --> 01:25:46,840
And you have the same
psychological needs.
1318
01:25:46,842 --> 01:25:48,742
You have the same
physical needs.
1319
01:25:48,744 --> 01:25:52,746
You have to deal with medical
and government systems
1320
01:25:52,748 --> 01:25:55,816
that you normally
would never deal with, right?
1321
01:25:55,818 --> 01:25:57,484
You don't even know
what you're supposed to do.
1322
01:26:02,657 --> 01:26:04,525
You're part of a great unwashed.
1323
01:26:07,662 --> 01:26:09,897
If you were a civilian,
an office worker
1324
01:26:09,899 --> 01:26:12,466
or a tradesman
or worked in a store...
1325
01:26:14,002 --> 01:26:15,936
it's very real for you.
1326
01:26:16,037 --> 01:26:18,539
But we were just forgotten.
1327
01:26:21,809 --> 01:26:25,012
We became a footnote
in the story.
1328
01:26:32,954 --> 01:26:35,022
[Vanessa] I wanted to
stay there more than ever.
1329
01:26:41,963 --> 01:26:44,798
But I then just got to a point
1330
01:26:44,800 --> 01:26:47,534
that I actually couldn't
handle the way I was feeling
1331
01:26:47,902 --> 01:26:49,536
and the fear that I had.
1332
01:26:53,041 --> 01:26:56,410
And the sort of panics, that
noises and sounds and smells.
1333
01:27:00,081 --> 01:27:02,082
I called a friend because I...
1334
01:27:02,084 --> 01:27:03,317
I think I said to her,
"I'm scared.
1335
01:27:03,319 --> 01:27:05,419
What I'm going to do if...
1336
01:27:06,854 --> 01:27:08,288
if I don't leave?"
1337
01:27:09,157 --> 01:27:12,092
Because I couldn't...
I couldn't keep, um...
1338
01:27:12,894 --> 01:27:15,495
It was that thing
of I can't live with,
1339
01:27:15,497 --> 01:27:19,766
this fear and this emotion and
this feeling that I have right now.
1340
01:27:19,768 --> 01:27:23,870
Um, so, we literally booked a flight,
she came... She flew home with me.
1341
01:27:23,872 --> 01:27:26,039
Um, which was amazing.
1342
01:27:27,475 --> 01:27:28,775
I was scared
1343
01:27:28,777 --> 01:27:31,311
because I couldn't cope with
feeling the way I was feeling.
1344
01:27:35,783 --> 01:27:37,451
I loved that city. Loved it.
1345
01:27:38,886 --> 01:27:40,020
Such amazing friends there.
1346
01:27:40,022 --> 01:27:42,322
I had... Yeah,
I had a great life there.
1347
01:27:46,527 --> 01:27:49,930
Even with the studio space
in the towers,
1348
01:27:49,932 --> 01:27:51,898
I'm still so thankful
1349
01:27:51,900 --> 01:27:55,202
of having an opportunity
to be in a space like that.
1350
01:28:07,515 --> 01:28:09,650
[Bill]
My dad was a printer.
1351
01:28:09,652 --> 01:28:12,019
He worked in downtown Manhattan.
1352
01:28:14,622 --> 01:28:17,190
And when I got to be
about 13 years old,
1353
01:28:17,192 --> 01:28:20,994
my dad and mom would let me
travel to the city by myself.
1354
01:28:21,496 --> 01:28:22,696
I always said to myself,
1355
01:28:22,698 --> 01:28:26,933
"People from all over
the world travel many miles,
1356
01:28:26,935 --> 01:28:30,504
they spend a lot of money
to vacation here in New York,
1357
01:28:30,506 --> 01:28:32,339
and I'm a boat ride away."
1358
01:28:34,642 --> 01:28:36,977
Every time I traveled
on the ferry,
1359
01:28:36,979 --> 01:28:39,079
I took a picture
of those towers.
1360
01:28:40,682 --> 01:28:43,116
I cherish them.
1361
01:28:43,118 --> 01:28:47,220
It brings back the memories of
when they still dominated the skyline.
1362
01:29:02,270 --> 01:29:07,007
[melancholy music playing]