I was shocked and scared because why did it happen to me?
Jimmy.
Room 19 did have a weird energy about it.
(GROWLS)
I could tell something was totally wrong.
Is there anybody here?
This damn near ended my career as a mortician.
I saw an aura around him that was black.
(GROWLS) My patient was terrified.
(BARKING) There's nothing there!
I was facing it, he was looking at me.
It was like I was frozen. It shattered my nerves.
And I look at her and she's like, "What the hell was that?"
(GROWLS)
I was totally freaked out.
This seriously scared the crap out of me.
(BOTH SCREAM)
(GROWLS)
(THEME MUSIC)
It's nightfall, and a city lights up in the desert
where millions of visitors come out to play.
One can easily forget there are residents who spend
their whole lives living and dying here.
In a modest local hospital, a young orderly begins his shift.
It was a 225 bed facility
and it was very small so it wasn't overwhelming.
Sad to pay us a visit again, John?
I can't get enough of this food. (LAUGHS)
Patients were very nice.
They were great to work with.
And being the hospital was so small,
you kind of got on a personal level with them.
Despite the welcoming appearance, everything is not as it seems.
It was around 9pm and I was just doing some paperwork
and the phone rang.
(PHONE RINGS)
Hello? (STATIC)
Hello?
The static was like something you would hear on an old-time radio.
Is anyone there?
On our phones, it tells you where the call is coming from,
and I knew the call was coming from within the hospital
so it shouldn't be staticky like that.
This is James, can I help you? Turkey.
And a woman's voice, she said 'turkey'
in like a whisper.
Turkey. Turkey.
I tried asking her, "You want lettuce?
"Do you want tomatoes, mayonnaise, and all that stuff?"
And she just kept repeating... Turkey...
(SCREAMS)
I thought it was weird that...
Because I never get calls from patients.
So I got off the phone and made the turkey sandwich
and took it to her room.
Hello?
And when I walked in the room, I kind of knew something was off
because the room was dead quiet.
It was like the sound was draining from the room.
She was laying flat in the bed,
and the only light that was coming in was from the TV.
Ma'am?
I put your sandwich on the table.
She didn't respond or anything,
and so I put down her tray and I left.
What are you doing in there?
Just bringing her a sandwich.
She called you? That's right.
When?
15 minutes ago?
That's impossible. Why?
She died two hours ago.
I was shocked,
and that's never happened to me before at the hospital.
But that doesn't make any sense. I just talked to her.
Nurse? Right away, Doctor.
And so I went back in the room.
And it had got colder in the room.
(WHISPERS)
I got back to my desk and I was just taking it in.
I was shocked, and kind of scared,
because even today, I go back to that night
and why did it happen to me?
The encounter leaves James with troubling questions.
He may find the answer even more disturbing.
Thank you very much.
I worked at the hospital for quite a few years
and I befriended a number of patients.
Brought you something to eat, John. Thank you.
And one of them was a jazz musician.
Take a load off. Have a seat, have a seat.
Whenever he was in, I would make a point to stop in and chat with him
to see how he was doing and what not.
I played at The Grand.
It was 1975.
Things were a lot different then.
We talked about things like music and life
and life in Las Vegas.
I got to make my rounds.
I'll check in on you later.
I'm not going anywhere.
Dr Philip, call back 303.
Dr Philip, call 303.
Dr Hannigan, please call...
It was around 11 o'clock,
and I was going to another patient's room.
(SILENCE)
All of a sudden, there was no hospital sounds whatsoever.
Jimmy.
John was standing in the doorway dressed in his street clothes,
but his appearance appeared chalky.
Can I help you?
I'm going home, Jimmy.
I heard his voice but there were no hospital sounds,
and a hospital is normally a noisy environment.
That's great, John. I'll see you next time.
It's unusual for a patient to leave at that time
because we don't discharge that late at night.
I'm going home.
And I said, "OK, John. It's great you're going home
"and I'll see you next time you come back into the hospital."
My priority was the patient's room I was going to
so I didn't think much of it at that time.
Page for Dr Krauss, please pick up line four.
So I went to the patient's room that I was supposed to go to
and that was the end of that at that moment.
Walking back 45 minutes later, John was no longer in the doorway.
His door was slightly ajar and the room was darkened
so I didn't want to bother John and I went back to my desk.
(PHONE RINGS)
Hello?
James, mortuary needs assistance in Room 309.
OK, on my way.
At first, I didn't recognise the room,
but once I got to the hallway,
that's when I realised it was John's room.
I knew him. Can I have a minute?
Go ahead.
So I went in and John was lying flat on the bed
in a hospital gown.
John.
I went to John's closet to get his bag
and I was taken aback because I had just seen him
not 45 minutes before and he was wearing those clothes.
Jimmy.
At the time, I was freaking out inside
but I had a job to do
and that was to prepare John for removal.
So I was really shocked
because I thought, in a hospital setting,
that I would never have these experiences.
I did not share this with my supervisor
because the hospital was the kind of place
where anything unusual or supernatural
would get swept under the rug.
Obviously, things like this were happening
because the administration had sent out a memo
saying if anybody was to talk about this
and it got back to administration, you would be terminated.
So, it was not openly talked about.
2 00:10:53.000 -- 00:10:55.320 align:middle line:90% position:50% Several weeks pass without incident,
but James's next supernatural encounter
takes on a devastating personal dimension.
A relative of mine came in and he was to have a procedure done
the following day.
Hey, Jimmy. How are you feeling?
Not good.
I don't think I'm gonna make it.
When I walked in the room,
I saw an aura around him that was black.
Not totally black but it was like a veil.
I could see his features but I knew this aura was around him.
It's a routine procedure, Dave. The doctors here are really good.
You're gonna be OK.
I get a phone call later in the evening
to come back to the hospital
because there was a problem with the procedure
and my relative took a turn for the worse.
It was a surreal moment for me.
Is he...?
Because I just had this conversation with him earlier in the day.
I saw what I saw and now he was lying there.
I didn't know if he could still hear or not or anything, but I said...
I'm sorry.
And then I saw, out of the corner of his left eye, there was a tear.
I don't know what that was from or if he could actually still hear,
but it was very unnerving for me.
(GROWLS)
Trying to make sense of everything that has happened...
Young man?
..James receives advice from an unlikely source.
A woman came up to me.
I didn't know her and she said...
I know something about you.
Excuse me?
You have a gift.
What are you talking about?
And she said, "I see people
"who don't have much time left on this earth."
Have you seen the veil?
My eyes got real big.
Do you know what I'm talking about?
Yes.
You can help comfort people.
Let them know there's something outside of this life
on the other side.
I briefly got kind of emotional because I never told anybody
about how I see people.
Not only did she tell me what my gift was
but she told how, in the future,
I could use this gift to help people.
I was totally freaked out.
A medium is someone who can reach out
and connect with the deceased, or spirits,
or energies that are around us.
Jimmy.
And it appears James has this gift to be able to see the dead,
or they'd communicate with him or through him.
Jimmy.
It can be interpreted as a gift, it can be interpreted as a curse.
Sometimes it runs in the family.
For the most part, there is a trigger or a catalyst
that allows a person to kind of tap into that gift or curse.
It isn't long until James's newfound gifts are put to the test.
(MUSIC ON RADIO)
It was around 11 o'clock at night.
I was at my desk doing paperwork.
(RADIO BREAKS UP)
All of a sudden, the room got drained of any hospital sounds whatsoever.
And then I noticed what I thought was a patient needing something.
Hi, can I help you?
(DEMONIC VOICE)
It was a shadow and the form was just standing there,
and I was facing it and it looked like it was looking at me.
(DEMONIC VOICE)
What do you want?
The shadow appeared to be reaching out to me.
It was kind of frantic like it was trying to tell me something
but I could not see a mouth and there was no voice.
What, what do you want?
I don't know if it wanted help to get to the other side
or it was lost because it was in the process of dying
or actually death already happened.
Do you need help?
I acknowledged it as much as I could.
It's time for you to pass on.
It's time to let go.
As I was looking at the form, it slowly dissipated.
It was a very scary moment for me.
There's a lot of confusion in hospitals,
a lot of trauma and tragedy.
I'm going home.
If there is a spirit that's stuck and doesn't realise it's stuck.
And I think that's kind of the role of the medium in a haunting,
especially in a hospital where there's just so much energy.
It would be humane for a medium to allow someone to move on.
Even today, I don't look at it as a gift
because I don't want to see people,
how much time they have left on this earth.
To be honest, I thought it was a curse.
Nowadays, when it happens, I ask how that person is doing,
I let them know there's something outside of this life
on the other side.
Hopefully it helps them.
Far from the bustle of the Downtown Core,
tucked away on the outskirts,
sits an old tranquil hospice.
The peace will soon be disturbed as Cecilia Smith
starts her dusk to dawn shift.
I was an inpatient hospice nurse
and it was my duties to take care of the sickest of the sick.
This hospice was very much like a home-like setting.
Lots of different paintings on the walls,
the rooms were comfortable.
It didn't have the sterile feel.
She is my favourite. I know.
Although things seem peaceful and homey on the surface,
the reality is far different.
A lot of people died there.
So, it kind of goes without saying that you almost expect weird energy
to be about a building like that.
I remember the first time I noticed something weird.
All of the families had gone home for the day,
patients were in bed so everything was quiet,
and all of the hallways were dark.
I was sitting at the nurses' station
when I heard the motion sensor start to click at the door.
The end of the hallway outside of Room 19.
(GROWLS)
Is there someone staying in Room 19?
No, no one's scheduled to be there till tomorrow. Why?
It's nothing, thanks.
It was definitely odd because we did not have a patient
in the room at that time
and I had the only key to the door and the door was locked.
We've had abnormal things happen in Room 19,
it tends to be the hot spot.
So, I got up and I walked down to try to see
if there was any reason that the motion sensor would be clicking.
We avoided putting patients in Room 19
just because it did have a weird energy about it.
I wasn't sure what I was gonna find in there.
When I stepped into the room,
I could tell something was totally wrong.
Is there anybody here?
That room stayed cold compared to the other rooms.
Even though it had its own independent thermostat,
you just couldn't warm that room up.
Suddenly there was a gust of wind.
I looked down and there were all these leaves on the floor.
What the..?
There was no way that those leaves blew in there on their own.
(GROWLS)
Weird things continued to happen in Room 19.
I had a patient in that room, and I'm looking down on her
and we're just doing her hair.
(GROWLS)
And then off to the side, I see this big shadow person
come into my peripheral vision.
(GROWLS)
And I could sense that someone was standing there.
By the time I turn and look at it, they were gone.
At that moment, you're just kinda like,
"Oh, that felt like there was someone there
"that was watching you."
Hospices are really associated more with this element of haunting
because of that emotional energy associated with death and dying.
A location like that
would most likely supercharge other entities
and allow them to manifest in different ways,
and they can lead to both positive
and negative hauntings.
2 00:21:38.960 -- 00:21:42.720 align:middle line:90% position:50% A few nights later, the disturbing paranormal events
in the hospice begin to escalate.
I was doing my evening rounds and I went to this patient's room.
And I'm just getting her cleaned up and ready for bed.
(GASPING) No, no, no!
No!
What's the matter?
My patient was terrified.
And she's looking past me in the corner.
What is it? What do you see?
After a while of working with patients,
you know to ask them, "What is it that you see?"
Black dog.
"It's the big black dog, the big black dog is in the corner."
It's OK. There's nothing there.
(GROWLS)
It's OK. There's nothing there.
I'll show you. (GROWLS)
See? See?
(GROWLS)
Everything's OK.
Nurse!
Then, something even stranger happens.
What's the matter? Do you see it?
I had a couple of patients that reported seeing the big dog.
They would always describe that the dog
would just be sitting there, looming.
There's nothing there. See?
Turning on the lights in the room didn't help him go away.
They still saw him and they were always afraid of him.
Throughout history, there's been a lot of reports of patients
who are about to pass away seeing a black, spectral dog,
and throughout history, it's known as a grim.
These grims tend to be shape shifters
and they are typically perceived as omens of death.
There is a possibility that this dog, this grim,
might actually be there to chauffeur them to the next world.
It's OK. It's OK.
He's just here to stand guard and watch over you.
(GROWLS)
I started to actually tell them that the black dog was here
to help them with their transition.
And they're like, "Oh, OK. He's here for a job.
"OK, that's fine then." And they would relax back down.
(GROWLS)
A few nights later, Cecilia and her co-worker
have a terrifying encounter of their own.
It's nightshift and we are sitting at the nurses' station.
The hallways are dark.
Our patients are fast asleep so it's very, very quiet.
(GROWLS) Room 19.
Must be malfunctioning again.
(GROWLS)
I could hear this door creaking open.
(DOOR CREAKS)
And then the sound of men's shoes
coming from the end of the hallway,
heading towards the nurses' station.
We didn't see anyone coming down the hallway at all
but we continued to hear the footsteps.
What's that? (GROWLS)
Pretty much none of our patients were ambulatory
so no one should be walking,
and she looks at me and I look at her
and she's like, "What the hell was that?"
(GROWLS)
Who's there?
There's nothing there.
If there's someone here, we don't want any trouble.
Please, you need to stop scaring our patients.
You need to go.
Leave.
Go away now.
(PAINED GROANS)
And then you can hear the shoes just slide
as if the person is turning in their step.
And you hear them walk back down the hallway as it goes away.
(GROWLS)
I was calm.
You OK?
She was not.
Here, sit down.
It's OK.
It freaked her out and she quit three days later.
Eventually, Cecilia also decides to leave her job.
I left hospice work because it's a lot of work emotionally.
There's a lot of people that had come through
and spend their final moments in that building.
When you start working at a facility like that,
when you start to see the abnormal, you almost anticipate it.
No, no!
You accept it as being part of the normal day-to-day goings
of a building like that.
As long as the building is still standing,
I believe the entity is still in Room 19.
(GROWLS)
At a funeral home in the Pacific Northwest,
mortician Carole Malone struggles with the aftermath
of two deadly pandemics.
During 2021, of course, the Corona pandemic hit
on top of the fentanyl pandemic.
We were just way busy, so we would be working extra hours
and well into the night.
I had gotten a call that morning
to pick up a young male overdose victim
from the hospital morgue.
(LIGHT BUZZES)
It was the end of the night.
I had to get Tom, this young man,
ready for his family's viewing in two days.
Tom wasn't a drug addict.
(DANCE MUSIC)
He was a young man that went to a party
with some of his friends
and they decided to try, for the first time,
the pain pills.
And unfortunately, the fentanyl they bought was a hot batch.
It had been laced with something.
You could have anything mixed into that fentanyl,
everything from bleach to horse tranquillisers.
It's basically a death cocktail.
Tom paid for that with his very life.
I never will forget just looking at him.
I mean, he was so young.
And it just killed me because I was like, you know,
this is just one mistake.
Carol?
Hey, Nia.
I'm heading out. You OK?
Yeah, I just have one more for tonight.
Try not to work too late.
When anybody dies of an overdose,
the coroner will do an autopsy.
Coroner's Repair is where we go ahead and we sew up the Y incision.
We prepare the body for the viewing for the family.
It's a lot like wanting to put a puzzle back together, kind of.
It was just me and Tom in the embalming room,
there was nobody else in that whole building.
I just got this feeling that somebody was standing right behind me.
Now, I know I'm the only one in the autopsy room.
Nia?
I turn, just half expecting my co-worker to be standing there.
Anybody here?
I was there absolutely by myself.
There was nobody else around.
Carol brushes off these feelings.
She has a job to do and gets right back to work.
When I turn....
..I saw him.
(INHALES)
It just shattered my nerves.
I looked back down
and he was still on my embalming table.
But at the same time, when I turned, he was right there.
It was less than a foot and a half away from me.
This seriously scared the crap out of me.
(CRYING)
This damn near ended my career as a mortician.
(SCREAMS)
My brain was racing.
For some reason, I just couldn't figure this out.
There was no way that the young man
that I was doing an Autopsy Repair on...
..was standing right there.
I didn't see that.
This feeling inside me was like,
"You know what, you're overworked. You just need to go home."
Fatigue and exhaustion can really open you up
to paranormal phenomenon because once your mind starts to wander,
it starts to drift and we start to relax,
even when we are in a meditative state,
it tends to open us up to phenomenon
that we normally wouldn't notice or be receptive to.
Sorry, Tom.
I'm gonna have to finish you tomorrow.
So, I decided to put Tom back in the body cooler.
(LIGHT BUZZES)
So I put him on the gurney and I just thought to myself,
"You know what? I'm way overworked.
"I have to get my brain wrapped around this."
At this point, I'm getting a little bit of that
'it's time to go' type situation.
(LOUD KNOCKING)
These knocks did not come from outside that body cooler.
These knocks came from directly inside that body cooler.
Boom boom.
It was definitely a heavy knock.
(BANGING CONTINUES)
When I heard the knocking on that cooler door,
I couldn't have got out of there fast enough.
(LIGHT BUZZES)
(SCREAMS)
I bolted for the doors
and I could not get out of there quick enough.
2 00:37:12.280 -- 00:37:14.120 align:middle line:90% position:50% The next morning when I got up,
I knew that I had to get to work early.
Didn't have much longer to get Tom prepared for his viewing.
So I just figured that I'd go in early, no big deal,
and I would finish up what I needed to do.
Carol?
You were working late last night.
Yeah.
You forgot to put Tom in the cooler.
He was in the embalming room when I got in.
No, I did not forget to put the body away.
It's OK, I put him in the cooler for you.
Nia, there's some mistake.
I definitely returned the body to the cooler last night.
Now, mind you, me and her
are the only ones working this weekend.
There is nobody else.
Oh my god. I put him in there, I swear.
Let's check the processing room.
When we went back there, Tom was on the embalming table.
Is this a joke? No.
I swear he was in here when I got here.
I put him in the cooler.
(BOTH SCREAM)
We couldn't have got the hell out of there quick enough.
Nia, we've got to go back inside.
No way I'm going back in there.
We can't leave the body in there.
Forget it, Carol. I'm leaving.
And you should too.
Nia!
I was left to deal with this on my own.
This seriously scared the crap out of me.
Everything within my body was just like,
"Just go home. Just go home."
And yet I just couldn't do it because I knew that this is something
that had to be done.
There was nobody else gonna be there for this check-in.
I was it.
No matter what.
I had to go in and I had to get this done.
Look, Tom, I just want to help you.
I'm going to make you look nice for your family.
I work with the dead every day.
I have never been fearful in my job.
I have never even been anxious.
That day, I was terrified.
It was late and I was finishing up,
and I hear this soft voice from behind me,
a really soft, almost calming voice.
Carol.
I'm OK now.
And it just said, "I'm OK now."
And I turned around and Tom was standing there,
and he was cloaked in this almost fog-like light.
He was beautiful.
I just kept thinking to myself, "This is just beautiful."
Over the decades, there's been a lot of talk of something
called crisis apparitions where these apparitions of people
who pass away very suddenly or very dramatically
will come back just to let people know,
"Hey, I'm OK and I'm here,
"and I'm present and I can still communicate."
A potential reason in this case that this young man
was trying to get Carol's attention was simply because
she was the one dealing with his body after death,
and that's something that's a pretty intimate
and special thing.
To this day, I believe that Tom was guiding me
through this whole process to get him ready.
Rest in peace, Tom.
My whole outlook on my job,
my whole outlook on the individuals that I took care of,
my whole perceptive
of the deceased changed that day.
Now, it's like I talk to them
and I talk to them every way through the process.
I tell them what I'm doing before I even do it.
I think a little bit of that gives me my own peace of mind.
Hey. Hey, Nia.
Need a hand?
No, I got this.
Captioned by Ai-Media ai-media.tv