It's a smaller facility.
The floor I mostly worked on was Alzheimer's and Dementia floor.
OK, it's almost time for bed. I'm watching a show.
He passed away in a public area.
It was pretty traumatic for some of the other residents to see.
(GROWLING)
The first time I walked into the building...
In some places, it just feels off.
(SCREAMS)
I was pretty new to the facility.
He looked at me and ran into a patient's room.
Did I just see an apparition?
I'm by myself on that floor, and all of a sudden,
I hear... Doing rounds?
And I said, "No, I am not going up to the fourth floor."
(PANTING) Come on.
The call bell continued to go off again.
And again. This is my room!
Something here is haunting the halls.
Get out.
(SCREAMS)
I've never seen anything like that.
(SCREAMS)
(THEME MUSIC)
Recent graduate Jennifer Ede
starts her career as a personal support worker.
She works nights at a long-term care facility.
It's a smaller facility.
It's personally owned and very nice.
The people that work there truly care about the people.
There's probably 200 residents in the facility.
The floor I mostly worked on was Alzheimer's and Dementia floor.
We do all the personal care that you would do,
anything you would do for yourself during the day and the night,
they can't do any more, we do for them.
When you're at the end of life, you need support,
you need people there with you.
Everybody comes in by themselves and you do leave by yourself,
but it's always good to feel comforted before you leave.
Door open or closed?
Open please. I like the light from the hallway.
Of course.
We do have many wonderful residents.
You're not supposed to get attached to people
but we are human,
and we get attached to many residents.
Sweet dreams, Jack.
A series of paranormal encounters
will soon test Jennifer's faith in her calling.
And demonstrate that attachment
can take on a supernatural dimension.
Those look like some really nice photos.
The man in Room 213 lived there about five or six years.
He like to be left alone, kept to himself.
OK, it's almost time for bed. I'm watching a show.
Alright, it's OK.
I'll come back for you.
And you can tell he was a hard kind of man
though his life,
and that's just who he was, his personality.
He was there for a very long time but near the end of his life,
very agitated.
Where is that nurse? Where are you?
Come on!
He used to ring the call bell constantly.
Everyone's asleep.
Guess who keeps buzzing?
I just put him to sleep.
Lots of times during the shift, at least 10 times or more,
that call bell would go off for whatever reason.
I mean, things he needed or just because he was lonely.
(BUZZING) Where are you?
I'm calling you!
He passed away in a public area,
and it was pretty traumatic for some
of the other residents to see.
He was from another country,
and they had to keep him in the cold storage in the basement
until they could fly his body to the country
he was going to for burial.
So, everyone was kind of on edge that there was a body in the building
for that long.
Nobody really wanted to go down to the basement.
That's where he was being kept.
(GROWLING)
Shoot.
The cart's running low.
Looks like no one wants to go to the basement for supplies.
I still didn't want to go downstairs.
I can go. What do we need?
More of these pills.
Want to start on the chest checks? Yes please.
Thank you.
My co-worker said, "Why don't you start doing rounds?"
We have little flashlights,
and we make sure you had the flashlight on someone's chest,
not in their face.
Just go room by room,
make sure everyone's in bed, sleeping nicely.
(TENSE MUSIC)
(GROWLING)
So, started walking down that hallway.
I'm by myself on that floor.
Everybody's asleep,
and all of a sudden, I hear right in my ear...
Doing rounds?
(GASPS)
It was a male's voice.
It was deep but precise, and it was very close to my ear,
and all the hair on the back of my neck went up
and I had chills through my whole body.
I knew somebody was there,
but there was physically no one I could see there,
so there was no way that somebody from one of the rooms
had said that.
(GROWLING)
I even went back to that nurses' station
and there I sat until the nurse came back up.
What's the matter, Jen?
Someone came up behind me and said, "Doing rounds?"
It was a male voice and no one was there.
It's the late shift, Jen.
My co-worker responded with... Saying that I was overtired,
I had done too many night shifts
and that's probably why I was hearing voices.
This was something more.
I'd been overtired before and I've never heard voices.
Doing rounds?
I'll never forget that voice.
Jennifer moves past this unnerving event.
She has her residents to attend to, both old and new.
Come have a seat on the bed.
Bring your legs up and around, perfect.
Of course, they refill the rooms with new people all the time,
so after that gentleman passed away, we moved a new female resident
into that room, Room 213.
Thankyou, dear. All cosy?
Mm-hm. You have a good sleep.
See you tomorrow. OK. Good night.
One night I was doing a night shift and that call bell went off.
(BUZZING)
And I thought, "Oh, she must need something."
She's usually asleep.
I went down all the way to Room 213 and she was fast asleep.
She wasn't near the call bell button so I shut it off,
so then I went back to the nurses' station.
(GROWLING)
Hey. Got another call light.
213.
Are you sure?
I just came from there.
Yeah. 213.
OK.
(BUZZING)
The call bell continued to go off again.
(GROWLING) And again.
This is my room!
And again.
And I kept walking all the way down to 213
to find her in bed sleeping.
This is my room!
The room felt kind of different that night too.
A little colder.
2 00:10:59.640 -- 00:11:03.160 align:middle line:90% position:50% The next day, Jennifer speaks to the new resident.
Hi. I'm here.
Last night, your call button went off a bunch of times
and you were sleeping.
I said, "You know, do you ever see anybody in your room
"or anything because it was really weird last night."
And she's like, "There's a man that comes in my room all the time."
He's creepy.
He's tall.
And...strange white hair.
He keeps saying...
This is my room! Get out!
I'm sure I wasn't dreaming.
When she told me that, I thought he never left
and he probably never will.
Patients report seeing the energy of this old man
returning to the room, wanting his room back.
That place was still his.
He intended to keep it, so it could just be a situation here
where he's intending to stake claim on that room.
This is my room!
The ghostly occupant of Room 213
remains an ongoing and disturbing presence.
Unfortunately for Jennifer, he's only one of several spirits
that roam the facility.
Doing rounds?
(LAUGHS) Shut up.
Just keeping it light.
Yeah, keep it to yourself. (LAUGHS)
He's a jokester.
He loves to play jokes on us and tricks on us all the time.
Keeps us on our toes.
Hi, Sally. I have another blanket.
(TENSE MUSIC)
I sensed someone behind me
and I thought for sure I was gonna be scared by him.
Like, I'm ready for him this time.
I thought, "OK, just keep walking."
And all of a sudden, I feel a hand on my shoulder.
I turned around and there was nobody there.
That's when all the hair went up on the back of my neck.
And my heart kind of stopped for a second
once I realised there's nobody there.
Jennifer has felt death on her shoulder.
She now knows the inexplicable can happen
when tending to someone at the end of their life.
Sweet dreams, Jack.
But even this knowledge
can't prepare her for what happens next.
Sometimes when you see things that aren't usual, let's say,
in a disease or in a person that you know a month ago
didn't act the way they act
and they're displaying things that I've never ever seen...
No.
Just one little bite, Jack. No! No, no, no.
Screaming, hollering, and the voice sounds very different.
No! I said no.
You're trying to poison me. Jack, I'm not trying to poison you.
No! I'm not trying to poison you!
The patient actually got violent.
I don't want it! Don't want it!
Some people I think, when they have certain diseases,
they become more vulnerable.
Vulnerable to negative things,
and I don't know if something
attached itself to this person.
(GLASS BREAKING)
Nothing can prepare you for something that you don't know how to handle.
This is on a different level.
I mean, this is stuff that people don't talk about.
(GROWLING, CRASHING)
It sounded like someone was being tortured in that room.
Not just myself, all my co-workers
were very disturbed by the noise and the sound.
(THUNDER CRASHES)
Late one night,
the commotion escalates to a disturbing new level.
(GURGLING)
I'm walking down the hall one day
and I hear deep, guttural voices coming from that room,
strange voices like just deep, deeper than usual.
(LOW GROWLING)
I don't know if it was just mumbo jumbo
but... (GURGLES)
Just really, really strange noises coming out of this person.
(GROWLING)
Working almost 25 years in healthcare,
I've never seen anything like that.
(GROWLING)
There was nothing in my training
that would prepare me for these events.
(SCREAMING) Room 202!
(GROWLING) Jack, it's me,
you have to calm down.
It scares you because they sound like they have a possession
or they are not alone, they have demons.
It's very scary.
(GROWLING, RANTING)
I don't know how to deal with stuff like that.
Oh my goodness.
Upon leaving the room, I would always say,
"You're not allowed to come with me. You must not attach."
I did go in that room with a rosary every time
because I didn't know if there was something attached to that resident
but I didn't want it to attach to me.
I would give a cross to my co-worker.
"Listen, just put this in your pocket,
"because whatever's going on with this person
"and whatever is attached to this person,
"we don't want it to be attached to us,"
and they'd all agree so... Even if they believed or not.
Dear Lord. Please bless the people and residents in this place.
May they stay well and happy and safe.
Amen.
They teach you how to care for someone who is palliative
at the end of life.
They teach you how to care for the body after the fact.
They never talk about how to care for the spirit.
It's just not talked about, but people know.
Although unsettling, these uncanny experiences
reveal a spiritual side to end-of-life care.
Jennifer resolved to ensure her patients' transitions
are as peaceful as possible.
So, there was one family where the father was actively dying
and he was in palliative care for almost two weeks,
and that's a very long time, and his daughter,
she didn't have a lot of support.
He's just lingering.
It's breaking my heart.
I can't do this.
I was there with her quite often, and the night most nights,
and it was breaking her heart to watch him dying.
Maybe he's waiting for someone to come and get him.
She turned to him and she said, "Dad, I'm gonna miss you
"and I love you but I'll be OK.
"If Mum comes to get you, you need to go with Mum.
"Don't worry about me, I'll be fine."
It's OK, Dad.
And I looked and I just happened to see, above him,
like electricity in the air, floating.
It was amazing. It was blue, kind of yellowy colour.
Just sparks. It looked like electricity floating through the air,
over the man's body.
The sparkles hung in the air for a few seconds
and then they were gone.
I actually felt at peace, and I felt that his spirit
has moved now and he can move on to whatever is next.
Many times, when people pass away,
often the family or the witnesses
report seeing a discharge of energy, whether it be in lights or sparkles.
There is a discharge or release of some kind of energy
and people's perception interprets it in a different way.
All he needed was that confirmation that it was OK to go.
This isn't it.
This isn't the end for all of us in humanity.
We are made up of energy.
In life, people are good people and there are bad people.
So, in spirit, I truly believe that there are good spirits.
And there are bad spirits.
(GROWLING)
And there are spirits that are never human at all.
(GROWLING)
2 00:20:52.080 -- 00:20:55.800 align:middle line:73% position:50% Far from the thundering waters of Niagara Falls
sits an austere assisted-living facility
where Sara Gillespie arrives for her very first shift.
I am a housekeeper and dietary aide.
I work in a retirement home.
You must be Sara.
Yes, that's me.
Why don't you drop your things off and we'll show you around?
Sure thing. OK.
The first time I walked into the building,
you just get a variable of emotions there.
You feel what the residents are feeling.
You feel what the employees are feeling,
and the building itself...
In some places, it just feels off.
(DOOR CLOSES)
Sara?
Coming.
Sarah quickly settles into the routine of her new job,
but can't shake the feeling that something isn't quite right.
You'd think a retirement home wouldn't be that scary,
but that place is not a good place.
It doesn't have good vibes.
It's got bad energy.
There's people passing away. It's just not a good place.
For my first shift in the dining room,
and it just felt really dark.
Depressing. Maybe a bit sad.
You could feel a really dark, gloomy presence there.
I had a feeling that definitely something strange was going on.
Is everything OK? Yeah.
Hey, can I ask you something?
Did something happen here?
What do you mean?
Something, you know, bad?
As a matter of fact, a resident died here.
How did she..? She choked.
Where?
Right here, right where you're sitting.
When you're finished up here,
can you start the laundry in the basement please?
Sure.
(SCREAMS)
When I saw this shadow, it felt dark.
It just didn't have a very friendly feeling to it at all.
Alarmed by her experience in the dining room,
Sarah welcomes a new set of duties in another part of the facility.
I go down to the basement. That is where the housekeeping is.
To move the laundry to the basement, I need to take the elevator.
That basement, it's not very well lit.
It has kind of a creepy feeling to it overall.
So, I go to the table, I start folding the resident laundry.
(BANG!)
(FOOTSTEPS)
And I could hear footsteps, and they were loud.
(FOOTSTEPS)
Hello? Somebody there?
Hello?
And they sounded like they were kind of in a hurry.
Hey, is everything OK?
(FOOTSTEPS CONTINUE)
I thought perhaps it could be one of my co-workers.
And there was nobody there.
I'm hearing things but I'm not seeing anybody.
So I was kind of creeped out about that.
But I had to continue doing my job, you know?
You can't just run away.
So, you just stay there.
(SCREAMS)
A couple nights later,
I was back in the laundry room, folding laundry.
I saw a movement out the corner of my eye
and I looked over to see what it was.
Sir?
And I saw a person standing there and I did not recognise him.
No! No!
Sir, can I help you? No!
No! No!
He seemed scared.
No!
And that made me scared.
What's there? What is he looking at?
(SCREAMS)
I don't know why he appeared to me, but I'm thinking he wanted
to let me know that something was coming.
It felt like something really bad was definitely on its way
down that hallway.
That darkness definitely did not have great intentions.
No.
I felt really trapped in that room. I didn't want to leave
because I didn't want to see what was there.
And out of the corner of my eye, I see what looked like a figure.
It was only like five steps away from me.
(SCREAMS)
My heart was beating.
It was very creepy because I was in this room by myself.
It let me know that it was there.
It was definitely wanting my attention.
(SCREAMS)
What on earth did I just see? What was that?
In the short time that Sarah has been working at this facility,
there's been a lot of death and a lot of trauma,
and in situations like this,
what can happen is that a paranormal entity
can be manifested from that
and cause a lot of negativity and trouble.
Sarah sees shadow figures and a full-blown apparition
which is pretty surprising.
(SCREAMS)
This entire place seems to be a plethora of events
and activity that is going on.
It may not be necessarily connected
but it's definitely connected to the location itself.
I wanted to tell somebody what I was seeing
and witnessing in the basement, but I didn't.
You have a job to do and you have to get it done
and you had to pay the rent.
You just got to put up with it.
I think I rationalised it like, so far it really hasn't hurt me.
I'm just seeing things, and so far it hasn't hurt me.
I just get creeped out.
So I go into the elevator
with my cleaning supplies and toilet paper
and before I have a chance to press the button to where I want to go...
..it starts climbing up.
And then I realise it's going to the fourth floor.
When those doors slid open, there was absolutely nobody there.
There was nobody in the hallway,
there was nobody starting to open up the door
to come out of the rooms.
There was nothing.
There is no way that one of the residents
could have done that because it was all rooms.
None of the room doors were open. There was nobody in the hallway.
There are no walkers, there are no wheelchairs.
There is nowhere to hide, absolutely none, so it was creepy.
The unusual problem with the elevator
continues throughout the evening.
Before you had a chance to press that button...
..it would just go right up to the fourth floor.
And it did that about three times that day.
Something was pressing that button because it was lit.
It occurred to me that whatever was playing with that elevator
was that dark entity that's been in the building.
And it basically feels like this is its playground.
(SCREAMS)
The thing that really freaked me out the most
is that, at the end of the day, I'm exhausted.
And I go into the elevator,
I'm about ready to go downstairs to the basement,
I just want to go home.
No, no, no, no.
And I said, "No, I am exhausted,
"I am tired and I just want to go home.
"I am not going up to the fourth floor."
(PANTING) Come on.
And like a defiant child, I went up to the fourth floor.
That was my breaking point.
I could feel something was going to happen.
(SCREAMS)
I'm freaking out
and I'm trying to press this button to close the door.
Nothing was happening.
(PANICKED SOBBING)
So, I tried to press the buttons that I had to press.
That door was stuck open.
(SCREAMS)
I was freaked out.
My heart was beating so fast
that I thought I was going to explode.
(BOTH SCREAM)
Yeah, I was very afraid.
I want to get out of there.
I want to get my things that are in the basement office,
and I want to leave, I want to go home.
And I didn't use that elevator to go home,
I went up the stairs.
If I had to give advice to somebody in the same situation,
you have to have boundaries.
You have to be firm.
You have to let it know that no, you cannot cross this line.
This is my line, this is my personal bubble,
and you're not crossing it.
I want you to leave me alone.
(SCREAMS)
I've always been sensitive to paranormal activity.
I can't explain why.
(DOOR CLOSES)
But I've never had that much happen in one place before,
and that many variety of things, never.
No! No!
I would like to know more about it definitely.
2 00:34:23.160 -- 00:34:26.240 align:middle line:73% position:50% Night falls in a quiet corner of Alabama.
But not everyone is asleep.
Newly hired nurse Kemmi Ellis is preparing a medicine card
for her nightly rounds.
At the time, I was a charge nurse.
I did rehabilitation for a nursing facility.
I had worked there
probably about two months, maybe three months.
I was pretty new to the facility,
and did not know much of the history behind it.
The facility itself had a sadness and heavy feeling to it.
Usually everyone leaves around 9pm
and the main doors lock
so that the patients can get their rest.
That evening, I was walking with my medication cart
down the hallway, delivering the patient's medication.
Here you are, Mr Davidson.
Oh, thank you.
How are you feeling this evening? Good as always.
That's great.
You have a great evening, Mr Davidson.
Alright, thank you.
So, I went back to the desk, and all of a sudden, I heard...
(LAUGHTER)
..multiple children laughing down the hallway.
I was very surprised because it was about 9:30 at night
and there should not have been anyone besides the patients
and the staff in the building.
So, I looked over and I noticed there was a small boy
that was chasing a ball.
He was in tattered overalls.
They looked old and dirty.
He did have dark circles under his eyes.
Almost like he was either really tired or sick.
He looked at me and ran into a patient's room.
I thought, "This is strange
"because I didn't hear any footsteps or hear any movement at all
"besides the laughing."
I wanted to know what he was doing there
and see if I could find maybe his parents
or someone that he was there with.
So, I immediately went down to the room
that I saw the little boy run into.
When I went into the patient's room,
I wasn't sure what I was gonna find in there.
But there was no one in the room except for the patient.
I got really cold and just all over had chills,
and I was wondering what in the world just happened.
I didn't know what to do next.
Mrs Connor?
(GROWLING) Get out!
Mrs Connor, it's me, it's OK.
It's Kemmi. Oh, Kemmi. It's that little boy.
He keeps scaring me.
And I said, "Well, do you know the little boy?"
And she said no.
And I said, "Well, do you recognise him at all?"
I don't know who he is.
I don't know who belongs to.
He's bouncing a ball and giggling.
Do you mind if I look around a little?
I immediately started looking for this little boy
because I had not seen him exit this room.
I looked in the wardrobe closet, I looked in the bathroom.
I looked under the bed.
There was nobody there.
When I could not find a little boy in the room, I was in shock.
I was like I know this little boy did not come out of this room.
It sent chills down my spine.
I was definitely on guard.
It made me a little uneasy.
I knew something definitely was different about the situation.
I went and immediately checked all the rooms,
made sure there was nobody else there,
and I went down to the main entranceway door.
And it stays locked at nine, and when I went down there,
the door was locked.
Oh my God, Rose, you scared me.
You look scared already. Did something happen?
It's been a long night.
I was like, "Well, did I just see an apparition?
"Did I see..? What did I just see?
"What experience did I really just have?"
And I asked her, "Have you seen any visitors here today?"
And she said, "I haven't seen any this evening
"but I did see some earlier this afternoon."
At this point, I was like there's got to be some explanation for this.
There's a small child here unattended,
running down the hallway, and where is he coming from?
And where are his parents?
Hey, you look beat. You should head home.
I don't mind covering until Sam gets here.
Thank you, Rose.
No problem.
What did I just experience?
There is no explanation.
The ward is quiet for several days, but one evening,
a patient tells Kemmi something startling.
I had a male patient tell me that he had seen a child in his room
and it was about 3 o'clock in the morning
so I knew there was no children in the facility at that time.
I think I saw a little boy.
A little boy?
I asked him to describe what the child looked like.
Blonde hair.
His clothes were just old and filthy and tattered.
But it was his eyes.
They're so weird, I can't even explain it.
I was like, "Wow, this sounds just like the same child that I saw,"
and it really gave me validation on the things that I saw
a few nights before.
I'm gonna keep an eye out, OK?
You try and get some sleep.
I thought, "Well, there has to be more to the story,
"and something here is haunting the halls."
And so I started asking some of the other staff members
more about the history of the facility.
There is something really weird about this place.
Well, you do know what used to be here, right?
This is to be the paediatric unit.
When my co-worker told me that, I was in shock.
Yeah.
Come. Follow me, let me show you.
OK.
See?
This is it.
Oh my god.
The wallpaper.
When I saw the wallpaper,
I just could not believe what I was seeing.
It was just the type of wallpaper that you would see
on a paediatric floor or in a child's room.
Kemmi, are you OK?
Yeah, I thought I saw something.
OK, let's get out of here.
There's two things that could be going on
with this particular haunting.
It could be a situation of residual energy
which is like an imprint or a memory
embedded into the environment.
Or it could be an intelligent haunting
where a spirit is actually coming back in visitation
because they enjoy being there and they had good memories
while they were staying there.
I really don't know why I got to see the child
and why certain patients got to see this child.
I don't know why he only presented himself to certain people.
Get out.
Places of life and death definitely bring that out.
There are things that we cannot explain that happen.
Captioned by Ai-Media ai-media.tv