1 00:00:02,002 --> 00:00:04,838               [Jackie]                Look at this glitz and glamour.    2 00:00:04,879 --> 00:00:07,132           If you see the light                     hitting it...            3 00:00:07,173 --> 00:00:08,508            Just look at that.         4 00:00:08,550 --> 00:00:10,260         Can you see that, Keith?      5 00:00:10,301 --> 00:00:12,012        Now, this is one of those              pieces that you put on,       6 00:00:12,053 --> 00:00:15,306      and people will be whispering,               "Who is that?            7 00:00:15,348 --> 00:00:16,975           Is that a countess?         8 00:00:17,017 --> 00:00:19,352      Is she the Duchess of Wales?"    9 00:00:19,394 --> 00:00:21,021            At the very least,                    they'll be saying,         10 00:00:21,062 --> 00:00:23,565           "She must be friends                 with Whitney Houston."       11 00:00:23,606 --> 00:00:25,567   "Dreams" by The Cranberries     12 00:00:25,608 --> 00:00:27,694                                    13 00:00:39,622 --> 00:00:41,166           Joanna, sweetie,                  do you need something?        14 00:00:41,207 --> 00:00:43,043        -Is that a cookie cake?                      -Yeah.                15 00:00:43,084 --> 00:00:45,879           It's my birthday.               Cookie cake's my favorite.      16 00:00:45,920 --> 00:00:48,548     -Aw, happy birthday, Shannon.                -Thanks, hon.            17 00:00:48,590 --> 00:00:51,384    I can't remember the last time         I got to eat a cookie cake.     18 00:00:51,426 --> 00:00:53,970      There are so few pleasures          I get to enjoy in this world.    19 00:00:54,012 --> 00:00:56,389          You know, leukemia.         20 00:00:56,431 --> 00:00:58,725             Oh, my life...          21 00:00:58,767 --> 00:01:00,143        Would you like a piece?       22 00:01:00,185 --> 00:01:02,520              Thank you.              23 00:01:02,562 --> 00:01:05,565        In every possible way...     24 00:01:10,612 --> 00:01:12,405      Do you need something else,                    Joanna?               25 00:01:12,447 --> 00:01:14,741       It's just, my mom and dad                 are in my room.           26 00:01:14,783 --> 00:01:18,244               [Jackie]                Look at how that gold shimmers.    27 00:01:18,286 --> 00:01:20,246         How spectacular is that?      28 00:01:20,288 --> 00:01:22,832  Now, this is one of those pieces              that you put on,          29 00:01:22,874 --> 00:01:25,418            you could be going                to a brunch or an event...     30 00:01:25,460 --> 00:01:27,629                 -No.                  -...that you honestly just need    31 00:01:27,670 --> 00:01:29,297  in your fine jewelry collection.  32 00:01:29,339 --> 00:01:31,549      It's a basic, and I don't know              about you gals,           33 00:01:31,591 --> 00:01:33,384      but when I'm having a bad day,  34 00:01:33,426 --> 00:01:36,763      jewelry has a way of making me            feel so much better.        35 00:01:39,974 --> 00:01:42,602         It's almost an escape                   to old Morocco            36 00:01:42,644 --> 00:01:44,395         or the Turkish coast.        37 00:01:44,437 --> 00:01:45,939        An exotic delicacy that       38 00:01:45,980 --> 00:01:48,650         really transports you                 to an ancient land.         39 00:01:48,691 --> 00:01:50,485         And for a pita chip,         40 00:01:50,527 --> 00:01:52,612       it really has that crunch                    you want.              41 00:01:52,654 --> 00:01:55,281           [woman over P.A.]               Visit aisle 13 for big savings  42 00:01:55,323 --> 00:01:56,491            on Cheez Doodles.          43 00:01:56,533 --> 00:01:58,284       Thanks for visiting Costco.     44 00:01:58,326 --> 00:02:00,078                Joanna?               45 00:02:01,496 --> 00:02:03,123            Oh! Lizzy Gomez                     from high school.          46 00:02:03,164 --> 00:02:05,583        -Oh, my... oh, my gosh.                     -Oh, wow!              47 00:02:05,625 --> 00:02:07,293      Wait, uh, do you work here?     48 00:02:07,335 --> 00:02:10,296  No, uh, yeah. Uh, at times I do.  49 00:02:10,338 --> 00:02:13,049        Oh, okay. Wow. [laughs]       50 00:02:13,091 --> 00:02:15,635            What about you?                What are you up to, queen?      51 00:02:15,677 --> 00:02:17,137                [sighs]                       Just so busy working.        52 00:02:17,178 --> 00:02:18,930      I'm back and forth to Italy                 all the time.            53 00:02:18,972 --> 00:02:21,224            Yeah, me, too.            54 00:02:21,266 --> 00:02:23,434             -For Costco?                            -Yeah.                55 00:02:23,476 --> 00:02:26,729     Um, we do a lot of importing                 from Europe.             56 00:02:26,771 --> 00:02:28,815          So I'm always just                  picking up, you know,        57 00:02:28,857 --> 00:02:31,609           gelat', biscott',          58 00:02:31,651 --> 00:02:33,820        fettuccin', spaghetti.        59 00:02:33,862 --> 00:02:35,488  So just, like, busy, busy, busy.  60 00:02:35,530 --> 00:02:36,865              -You know.                        -Hey, Joey Bean,           61 00:02:36,906 --> 00:02:38,324     for your three o'clock demo,                  did we say              62 00:02:38,366 --> 00:02:39,617      Bagel Bites or Turkey Tots?     63 00:02:39,659 --> 00:02:41,327               [softly]                           Turkey Tots.             64 00:02:41,369 --> 00:02:43,621              -I'm sorry?                         -Turkey Tots.            65 00:02:43,663 --> 00:02:45,373         I'm s... Once again.               You got to say it louder.      66 00:02:45,415 --> 00:02:47,834              [shouting]                   I said "Turkey Tots," Dad!      67 00:02:47,876 --> 00:02:49,878        You got it, honey bear.       68 00:02:53,882 --> 00:02:55,175               [Joanna]                         I mean, here she is,        69 00:02:55,216 --> 00:02:57,302     living her life in, you know,    70 00:02:57,343 --> 00:02:59,637      all kinds of Italy places,      71 00:02:59,679 --> 00:03:02,265          and I'm at Costco?          72 00:03:02,307 --> 00:03:04,267             I mean, I...             73 00:03:04,309 --> 00:03:06,311          I never even wanted               to work there, you know?       74 00:03:06,352 --> 00:03:09,647                 -Hmm.                   -I mean, my dream was always...  75 00:03:09,689 --> 00:03:12,358         to be a host on SVN.         76 00:03:12,400 --> 00:03:15,278            -What is that?             -The Special Value Network. Duh.  77 00:03:15,320 --> 00:03:17,822             I don't know.                    I was just thinking,         78 00:03:17,864 --> 00:03:19,657          "What if I did it?"         79 00:03:19,699 --> 00:03:21,993     What if I, like, auditioned?                    I mean,               80 00:03:22,035 --> 00:03:25,371       of course, I would not do       anything that would take me away  81 00:03:25,413 --> 00:03:28,249        from Cleveland without            discussing it with you first.    82 00:03:29,375 --> 00:03:31,044         Sorry. I'm confused.         83 00:03:31,085 --> 00:03:33,546       Uh, we've been on, like,                    two dates.              84 00:03:33,588 --> 00:03:35,798         Mm, three. [chuckles]        85 00:03:35,840 --> 00:03:37,634      Are you counting our run-in                 at Walgreens?            86 00:03:37,675 --> 00:03:39,719         The point is, I think        87 00:03:39,761 --> 00:03:42,472       we were both feeling like           this was kind of it for us.     88 00:03:43,890 --> 00:03:46,017     We kissed on our first date.     89 00:03:46,059 --> 00:03:48,394              [chuckling]                     What was that about?         90 00:03:48,436 --> 00:03:51,189               I mean...              91 00:03:51,231 --> 00:03:53,274       I'm dating other people.       92 00:03:57,237 --> 00:03:59,405             Did you think                   that we were exclusive?       93 00:04:00,365 --> 00:04:01,866                 -No.                                 -So,                 94 00:04:01,908 --> 00:04:03,576             I don't think                  I should be a part of any      95 00:04:03,618 --> 00:04:05,203     of your major life decisions.    96 00:04:05,245 --> 00:04:08,498                -Yeah?                            -Have you...             97 00:04:08,539 --> 00:04:11,084       -done much dating before?                     -Yeah.                98 00:04:11,125 --> 00:04:13,711        I've done a ton of it.        99 00:04:13,753 --> 00:04:16,923  Um, if I told you more about it,            it would probably          100 00:04:16,965 --> 00:04:20,218       gross you out, basically,       because of the sluttiness of it.  101 00:04:20,260 --> 00:04:21,594      And all of the dates I do.      102 00:04:21,636 --> 00:04:23,179            You know what?                    I think I'm gonna go.        103 00:04:23,221 --> 00:04:26,099             You're nice,                    but I didn't, you know.       104 00:04:26,140 --> 00:04:29,185        So, I thought this was             gonna kind of... [whistles]     105 00:04:33,564 --> 00:04:35,066         Best of luck to you.         106 00:04:35,108 --> 00:04:36,609       -And to you, same to you.                   -Seriously.             107 00:04:36,651 --> 00:04:37,902              -Seriously.                    -I wish you all the...        108 00:04:37,944 --> 00:04:40,113          -luck in the world.                        -Okay.                109 00:04:40,154 --> 00:04:42,532             And stay out!            110 00:04:42,573 --> 00:04:44,534              [chuckling]             111 00:04:44,575 --> 00:04:47,620       Another dump, made by me.                   [chuckles]              112 00:04:47,662 --> 00:04:49,622           slow, gentle music        113 00:04:49,664 --> 00:04:51,708                                    114 00:05:03,636 --> 00:05:06,055                [woman]                             Joanna Gold?            115 00:05:06,097 --> 00:05:08,516         I see you signed in,          but I don't have you registered.  116 00:05:08,558 --> 00:05:11,561            You know what?                     That's my... What?          117 00:05:11,602 --> 00:05:13,313  Sorry. I just have to take this,  118 00:05:13,354 --> 00:05:15,356         but can you just...?                     Hello, Peter?            119 00:05:15,398 --> 00:05:17,442          Oh, it's my agent.          120 00:05:17,483 --> 00:05:19,319           Um, yeah, Peter,                    um, they're saying          121 00:05:19,360 --> 00:05:20,903       that I'm not on the list.      122 00:05:20,945 --> 00:05:22,822              -Is that--                  -Whatever. Just come with me.    123 00:05:23,865 --> 00:05:25,992            [quiet chatter]           124 00:05:26,993 --> 00:05:29,162        Oh, great. Home office.       125 00:05:31,539 --> 00:05:33,666              [Patricia]                    Just sell us the pencil.       126 00:05:33,708 --> 00:05:36,836             Okay, um, uh,                    just-just the pencil,        127 00:05:36,878 --> 00:05:38,796         not the other stuff?         128 00:05:38,838 --> 00:05:40,798                 Okay.                129 00:05:40,840 --> 00:05:43,384                [sighs]               130 00:05:48,222 --> 00:05:51,768      An architect uses a pencil                to build a house.          131 00:05:51,809 --> 00:05:55,855      An astronaut uses a pencil         to plan a journey to the moon.    132 00:05:55,897 --> 00:05:58,316          And-and by the way,                when was the last time        133 00:05:58,358 --> 00:06:00,485          you wrote a letter                  to someone you love?         134 00:06:00,526 --> 00:06:03,363     What I have for you today is                   a portal               135 00:06:03,404 --> 00:06:06,449             to the person                that you are meant to become,    136 00:06:06,491 --> 00:06:08,743               the life                    that you are meant to live.     137 00:06:08,785 --> 00:06:13,164           With this pencil,               your dreams can come true.      138 00:06:13,206 --> 00:06:15,750        And why shouldn't they?       139 00:06:15,792 --> 00:06:17,543             Why not you?             140 00:06:17,585 --> 00:06:20,630            uplifting music          141 00:06:20,671 --> 00:06:22,006           [someone coughs]           142 00:06:22,048 --> 00:06:23,800               [Joanna]                        Okay, great. Okay.          143 00:06:23,841 --> 00:06:25,176               Thank...               144 00:06:25,218 --> 00:06:26,844                [Chip]                       In my opinion, that setup      145 00:06:26,886 --> 00:06:29,889       we have for you at Costco             is way better than SVN.       146 00:06:29,931 --> 00:06:31,557            You get to use                 your sparkling personality      147 00:06:31,599 --> 00:06:33,351      to sell fabulous products,      148 00:06:33,393 --> 00:06:35,019          and you get to stay               right here in Cleveland,       149 00:06:35,061 --> 00:06:36,896     birthplace of rock and roll.           [imitates guitar playing]      150 00:06:36,938 --> 00:06:38,815    They would have called by now,       so I don't even think I got it.  151 00:06:38,856 --> 00:06:40,900           Who wants to live                    in Pennsylvania?           152 00:06:40,942 --> 00:06:42,985               -[groans]                   -There is so much fracking,     153 00:06:43,027 --> 00:06:44,362      you cannot drink the water.     154 00:06:44,404 --> 00:06:46,155          And the hospitals,                    they are nothing           155 00:06:46,197 --> 00:06:47,407          like they are here.         156 00:06:47,448 --> 00:06:49,784         I'm not sick anymore.        157 00:06:52,120 --> 00:06:55,581  I haven't been sick in 20 years.  158 00:06:57,250 --> 00:06:59,794       My whole life, it's just,               "Honey, be careful.         159 00:06:59,836 --> 00:07:01,337           You had cancer."           160 00:07:01,379 --> 00:07:04,257           Or, "Look at her,             the cancer, you know, person."    161 00:07:04,298 --> 00:07:07,468               You guys,                    I-I live with my parents.      162 00:07:07,510 --> 00:07:10,054          -I mean, that is--              -You have your own entrance.     163 00:07:10,096 --> 00:07:12,098    I know, and it is great, okay?    164 00:07:12,140 --> 00:07:14,809    And-and I love that little area         outside with the chair.       165 00:07:14,851 --> 00:07:16,727         -It's just... [sighs]                    - Kiss me...            166 00:07:16,769 --> 00:07:19,397              Oh. Hello?              167 00:07:20,815 --> 00:07:23,317       Yes, this is Joanna Gold.                   That is me.             168 00:07:23,359 --> 00:07:26,112       Uh-huh, that-- Yes. Yes.       169 00:07:28,823 --> 00:07:30,783        Yes! Thank you so much!       170 00:07:30,825 --> 00:07:32,618         Oh, my God! I got it!        171 00:07:32,660 --> 00:07:34,704        -I got it! Oh, my God.                -[Marcy screams] Oh.         172 00:07:34,745 --> 00:07:36,289    Oh, no. I just hung up on them.  173 00:07:36,330 --> 00:07:37,457             -No! Oh, no.                        -H-Hit star 69.           174 00:07:37,498 --> 00:07:39,459              upbeat music           175 00:07:39,500 --> 00:07:41,627                                    176 00:07:46,674 --> 00:07:49,385         [indistinct chatter]         177 00:07:55,141 --> 00:07:57,101            Um, excuse me.            178 00:07:57,143 --> 00:08:00,062         Hi. Um, I'm not sure              if I'm in the right place.      179 00:08:00,104 --> 00:08:01,481             -I'm Joanna.                        -Joanna. Yeah.            180 00:08:01,522 --> 00:08:03,191    I know who you are. I'm Darcy,    181 00:08:03,232 --> 00:08:05,276     Patricia's senior associate,              not her assistant.          182 00:08:05,318 --> 00:08:07,195                -Okay.                    -Always run everything by me.    183 00:08:07,236 --> 00:08:08,529         But don't talk to me                    if I look busy,           184 00:08:08,571 --> 00:08:09,947     such as right now. [chuckles]    185 00:08:09,989 --> 00:08:11,824         We're gonna start you                   Monday, 5 a.m.,           186 00:08:11,866 --> 00:08:14,118      with the Janeane by Janeane          place mats and tablescapes.     187 00:08:14,160 --> 00:08:15,578             Oh, my gosh.                  I love Janeane by Janeane.      188 00:08:15,620 --> 00:08:17,955      -That's great. Go sit down.                   -Mm-hmm.               189 00:08:17,997 --> 00:08:19,207                 Cool.                190 00:08:19,248 --> 00:08:21,709         [indistinct chatter]         191 00:08:21,751 --> 00:08:24,545             Oh! [laughs]                     That's Papa's chair.         192 00:08:24,587 --> 00:08:26,923            -Oh. Papa Bear?                     -[laughing] Yeah.          193 00:08:26,964 --> 00:08:29,383                [Darcy]                  Okay, guys. Huge announcement.    194 00:08:29,425 --> 00:08:33,262       We just closed: exclusive          lash line with Los AngeLash.     195 00:08:33,304 --> 00:08:36,265    Also, we're gonna price-cut the     Playa del Fun margarita makers    196 00:08:36,307 --> 00:08:39,769        and the Tandy-Fit Booty             Blasters. Do me a favor--      197 00:08:39,810 --> 00:08:41,854            Absolutely not!           198 00:08:41,896 --> 00:08:43,022                  No.                 199 00:08:44,357 --> 00:08:47,985  Tell Marco I'm not gonna pay 90               for a Basquiat.           200 00:08:48,027 --> 00:08:50,321       I don't care if it comes              with his dick in a jar.       201 00:08:50,363 --> 00:08:52,990               -Morning.                        -[Patricia sighs]          202 00:08:53,032 --> 00:08:55,535       I thought we were pulling                the egg poachers.          203 00:08:55,576 --> 00:08:57,870    Oh, I thought you said we were          thinking of pulling them.      204 00:08:57,912 --> 00:08:59,747    And you're happy with Thursday?  205 00:08:59,789 --> 00:09:00,957              Oh, I think                   Thursday's really strong.      206 00:09:00,998 --> 00:09:03,209     Why is Dazzling Diamonessence    207 00:09:03,251 --> 00:09:05,670             leading into                     Backyard Grill Kings?        208 00:09:05,711 --> 00:09:07,922          Hmm. Oh, um, well,                 you had said you wanted       209 00:09:07,964 --> 00:09:10,466  to push the Beef Boys inventory.  210 00:09:10,508 --> 00:09:12,843  When you get your asshole waxed,  211 00:09:12,885 --> 00:09:17,098    does the waxer lady try to sell      you a lawn mower right after?    212 00:09:17,139 --> 00:09:20,101              No, because                    she knows her audience.       213 00:09:20,142 --> 00:09:21,936         Well, we don't really                     talk after.             214 00:09:21,978 --> 00:09:24,438        I thought Jackie was on                Fabulously Ageless.         215 00:09:24,480 --> 00:09:27,066     I'm here! So sorry I'm late.     216 00:09:27,108 --> 00:09:29,068           Sorry. I'm sorry.          217 00:09:29,110 --> 00:09:33,364               [exhales]                  I was on Fabulously Ageless,     218 00:09:33,406 --> 00:09:35,575  but I told Darcy to take me off.  219 00:09:35,616 --> 00:09:39,161         It's just... [sighs]            you know, the divorce is final.  220 00:09:39,203 --> 00:09:41,581     Boo-hoo. So, I guess I'm just    221 00:09:41,622 --> 00:09:44,834            not in the mood                  to sell wrinkle cream.        222 00:09:44,875 --> 00:09:46,419       Well, we're all so sorry       223 00:09:46,460 --> 00:09:48,421            for everything                you're going through, honey.     224 00:09:48,462 --> 00:09:51,007    And we all have a lot of faith        that you're going to be able     225 00:09:51,048 --> 00:09:53,009          to get in the mood.                      So, list--              226 00:09:53,050 --> 00:09:54,719               [Jackie]                     Actually, I've been using      227 00:09:54,760 --> 00:09:56,345           the Up All Night                  LED book light nonstop.       228 00:09:56,387 --> 00:09:57,930        I am obsessed with it.        229 00:09:57,972 --> 00:09:59,599           So, I told Darcy                    I want to do that.          230 00:09:59,640 --> 00:10:02,393           Have you all read                    that crazy memoir          231 00:10:02,435 --> 00:10:05,062         about that astronaut               who wore the space diaper      232 00:10:05,104 --> 00:10:07,231     when she drove cross-country                   to stalk               233 00:10:07,273 --> 00:10:08,899          her ex-boyfriend's                     new girlfriend?           234 00:10:08,941 --> 00:10:11,611         It is so interesting            hearing her side of the story.    235 00:10:11,652 --> 00:10:14,030       She was very determined.       236 00:10:14,071 --> 00:10:17,283     Should we pause for more book       reports, or should we continue?  237 00:10:17,325 --> 00:10:19,327    Oh, Pat, don't be such a grump.  238 00:10:19,368 --> 00:10:21,829        I'm not being a grump.                   I'm just trying           239 00:10:21,871 --> 00:10:23,914     to run a Fortune 500 company,                 thank you.              240 00:10:23,956 --> 00:10:25,750          Who is this person?         241 00:10:25,791 --> 00:10:27,001                [Darcy]                     Oh, this is Joanna Gold.       242 00:10:27,043 --> 00:10:28,294       You hired her last week.       243 00:10:28,336 --> 00:10:30,504               [Joanna]                              Oh, hi.               244 00:10:30,546 --> 00:10:34,467        Um, I just want to say             I'm so excited to be here,      245 00:10:34,508 --> 00:10:37,303         working with you guys            and on this journey with you.    246 00:10:37,345 --> 00:10:41,265  And that it is just freaking rad           to get to see, um,          247 00:10:41,307 --> 00:10:43,851        how   le   sausage is made.       248 00:10:43,893 --> 00:10:45,478      Just, like, "hashtag BTS."      249 00:10:45,519 --> 00:10:48,648          Behind the scenes.                   [laughs nervously]          250 00:10:48,689 --> 00:10:50,316           [someone coughs]           251 00:10:52,026 --> 00:10:53,819       What are you selling me?       252 00:10:53,861 --> 00:10:58,449          Oh, I was, um, told            Janeane by Janeane place mats.    253 00:10:59,367 --> 00:11:01,744    Perry, what are you selling me?  254 00:11:01,786 --> 00:11:04,246          I'm a Georgia boy,                     born and bred.            255 00:11:04,288 --> 00:11:05,790    Meat and potatoes kind of guy.    256 00:11:05,831 --> 00:11:07,458       I like the simple things.      257 00:11:07,500 --> 00:11:09,627     -See you at church on Sunday.              -[soft chuckling]          258 00:11:09,669 --> 00:11:11,837               Beth Ann,                    what are you selling me?       259 00:11:11,879 --> 00:11:14,507      I'm a momfluencer balancing         career, family and self-care.    260 00:11:14,548 --> 00:11:16,759          How does she do it?         261 00:11:16,801 --> 00:11:19,178            -Rosé all day.                      -[soft chuckling]          262 00:11:19,220 --> 00:11:21,597     Now, what are you selling me?    263 00:11:21,639 --> 00:11:23,599      Okay, I got it. All right.      264 00:11:23,641 --> 00:11:26,477  Um, well, I hail from Cleveland,  265 00:11:26,519 --> 00:11:28,354  the birthplace of rock and roll.  266 00:11:28,396 --> 00:11:30,314       [imitates guitar playing,                     laughs]               267 00:11:30,356 --> 00:11:32,733      And if you're looking for,      268 00:11:32,775 --> 00:11:35,194    you know, a really good friend                  who, um,               269 00:11:35,236 --> 00:11:37,530      also is very professional,      270 00:11:37,571 --> 00:11:40,241          honestly, and, um,                     loves her job,            271 00:11:40,282 --> 00:11:41,867  you know, she-she's a working...  272 00:11:41,909 --> 00:11:43,577       Oh, she's a working girl.      273 00:11:43,619 --> 00:11:45,162          Then, or whatever.          274 00:11:45,204 --> 00:11:47,164         Then you should just                    call-call me up           275 00:11:47,206 --> 00:11:49,166           because I love...                     I love working,           276 00:11:49,208 --> 00:11:50,710    and I love... I love to party,    277 00:11:50,751 --> 00:11:52,878     within reason. And so, yeah.     278 00:11:52,920 --> 00:11:55,256      You know who to call for...                   [whoops]               279 00:11:55,297 --> 00:11:57,925      ...a-a friend and coworker                 of a lifetime.            280 00:11:57,967 --> 00:11:59,677            Yeah. [laughs]            281 00:11:59,719 --> 00:12:01,762                 Wow.                 282 00:12:03,431 --> 00:12:07,351  Okay. Honey, you're going to be       selling to millions of people.    283 00:12:07,393 --> 00:12:09,520       And if they're gonna buy           from you, they're gonna need     284 00:12:09,562 --> 00:12:11,731         to know who you are.         285 00:12:11,772 --> 00:12:15,192         This isn't a fucking                     Sunglass Hut!            286 00:12:15,234 --> 00:12:18,070    Darcy, move her down to 3 a.m.    287 00:12:18,112 --> 00:12:19,905        3 a.m., yeah, I agree.        288 00:12:19,947 --> 00:12:22,408         Jackie, let me worry              about what you're selling,      289 00:12:22,450 --> 00:12:24,702      'cause I need you to focus          on training Joanna this week.    290 00:12:24,744 --> 00:12:29,331      What? No. No, Pat. Come on.     291 00:12:29,373 --> 00:12:31,584     I really was looking forward              to being out there          292 00:12:31,625 --> 00:12:35,713       with my at-home viewers,            my at-home family. Please?      293 00:12:35,755 --> 00:12:37,423          I need her to learn                    from the best.            294 00:12:37,465 --> 00:12:38,966             Give her some                    of that Jackie magic,        295 00:12:39,008 --> 00:12:40,634     'cause she fucking needs it.     296 00:12:40,676 --> 00:12:43,596          Hey, Joanna, honey,               figure out what the fuck       297 00:12:43,637 --> 00:12:45,097       you're selling me, okay?       298 00:12:45,139 --> 00:12:46,265                On it.                299 00:12:46,307 --> 00:12:48,058                Jesus.                300 00:12:49,935 --> 00:12:51,270          Hi. Uh, I'm Jordan.         301 00:12:51,312 --> 00:12:52,813            -Are you okay?                  -[Joanna] Oh. From what?       302 00:12:52,855 --> 00:12:54,565    I just... I'm gonna need you--    303 00:12:54,607 --> 00:12:56,233          -Okay. Yeah, sorry.                  -I need both hands.         304 00:12:56,275 --> 00:12:59,028     Yeah, no worries. All right.                 There we go.             305 00:12:59,069 --> 00:13:01,697     This is you. Dressing room H.    306 00:13:01,739 --> 00:13:04,116     Oh, my God. My name. [laughs]    307 00:13:04,158 --> 00:13:06,786           You're adorable.                    Let me just, um...          308 00:13:06,827 --> 00:13:08,704                  Oh.                 309 00:13:08,746 --> 00:13:11,415           -Sorry. [laughs]                         -[laughs]              310 00:13:11,457 --> 00:13:12,875            [Jordan sighs]            311 00:13:12,917 --> 00:13:14,376  -[phone plays upbeat rock tune]                    -Oh.                 312 00:13:14,418 --> 00:13:17,463               -Oh, man.                       -Um, who's calling?         313 00:13:17,505 --> 00:13:19,215        Oh, sorry. It's my ex.        314 00:13:19,256 --> 00:13:21,634        Was it a messy breakup?       315 00:13:21,675 --> 00:13:23,886     Did she take you for granted?    316 00:13:23,928 --> 00:13:25,888             -That bitch.                            -What?                317 00:13:25,930 --> 00:13:27,973       Uh, no, she's-she's cool.               She's not a bitch.          318 00:13:28,015 --> 00:13:31,435      Sorry. Ugh. I'm just being                such a fuckface.           319 00:13:31,477 --> 00:13:34,814        Um, so your shirt, uh,                 "Grass is Greener"?         320 00:13:34,855 --> 00:13:36,816  What does that, or... what mean?  321 00:13:36,857 --> 00:13:40,444      Um, it's just my band name,               Grass is Greener.          322 00:13:40,486 --> 00:13:41,862          What kind of music                  does your band play?         323 00:13:41,904 --> 00:13:43,948         Well, we have kind of                   a unique sound.           324 00:13:43,989 --> 00:13:46,534          We sort of upcycle                     '90s classics.            325 00:13:46,575 --> 00:13:48,702         Okay, wait a second.                   Love '90s music.           326 00:13:48,744 --> 00:13:50,037      It's the last great decade                    of music.              327 00:13:50,079 --> 00:13:51,372         -That's what I think.                      -I think               328 00:13:51,413 --> 00:13:52,331          you're really gonna                    dig our sound.            329 00:13:52,373 --> 00:13:54,041              [Beth Ann]                             Uh-oh.                330 00:13:54,083 --> 00:13:56,836        Is this one giving you                    a hard time?             331 00:13:56,877 --> 00:13:59,547                 -No.                       -Hi, babe. I'm Beth Ann.       332 00:13:59,588 --> 00:14:02,174                 -Hi.                         -Welcome to the fam.         333 00:14:02,216 --> 00:14:04,051              -Thank you.                     -So, I guess I'm not         334 00:14:04,093 --> 00:14:06,804     -the shiny new penny anymore.          -[Jordan chuckles softly]      335 00:14:06,846 --> 00:14:08,264      -Hey, Jor-Jor, angel face?                      -Yes?                336 00:14:08,305 --> 00:14:09,849       Could you track down Fran                     for me?               337 00:14:09,890 --> 00:14:11,851       She said she would zhuzh            my hair, and I'm on in 20.      338 00:14:11,892 --> 00:14:14,186        Uh, she actually asked             not to be your hair person.     339 00:14:14,228 --> 00:14:18,440      -Uh, sorry. Go for Jordan.         -Are you faking that? [laughs]    340 00:14:18,482 --> 00:14:20,693          Okay, he is, like,              almost as hot as my husband.     341 00:14:20,734 --> 00:14:22,528                 -Oh.                        -Do you have a husband?       342 00:14:22,570 --> 00:14:23,988               -No, um--                          -My husband,             343 00:14:24,029 --> 00:14:25,322        my kids, they're, like,                  my whole world.           344 00:14:25,364 --> 00:14:26,824                 -Mm.                      -They're obsessed with me.      345 00:14:26,866 --> 00:14:28,367        I'm obsessed with them.       346 00:14:28,409 --> 00:14:31,120          [chuckles] Anyway,              the product meeting earlier.     347 00:14:31,161 --> 00:14:33,038              Don't worry                about totally shitting the bed.  348 00:14:33,080 --> 00:14:35,291      Like, no one's gonna think                you're a psycho.           349 00:14:35,332 --> 00:14:37,334       And they put you in here,                and that's great.          350 00:14:37,376 --> 00:14:39,336    I'm over there, in the big one.  351 00:14:39,378 --> 00:14:41,338        So nice to talk to you.                 Bye, new friend!           352 00:14:41,380 --> 00:14:43,382                 -Bye.                                -Bye.                353 00:14:48,304 --> 00:14:50,389              upbeat music           354 00:14:50,431 --> 00:14:52,516        [phone camera clicking]       355 00:14:59,815 --> 00:15:02,526              Joanne? Hi.             356 00:15:02,568 --> 00:15:05,154        I just came over to say               I'm sorry about that.        357 00:15:05,195 --> 00:15:06,989            I wasn't trying                 to avoid you back there.       358 00:15:07,031 --> 00:15:09,992       -I'm just... I'm Jackie.               -I know who you are.         359 00:15:10,034 --> 00:15:14,455           It's so fun to...                 see your face and body.       360 00:15:14,496 --> 00:15:16,832          And... to meet you                     in the person.            361 00:15:16,874 --> 00:15:20,586        Aw. And I wanted to say            I didn't mean to act weird      362 00:15:20,628 --> 00:15:23,255     about training you. I'm just        going through some junk, some--  363 00:15:23,297 --> 00:15:24,673                 -Oh.                      -Don't take it personally.      364 00:15:24,715 --> 00:15:26,425            No, not at all.                 It-it's, like, in-insane       365 00:15:26,467 --> 00:15:28,260      that you'd be training me.      366 00:15:28,302 --> 00:15:32,014  I mean, you're-you're, like, the   best host in the history of SVN.  367 00:15:32,056 --> 00:15:34,016      What? No, I'm not. Come on.     368 00:15:34,058 --> 00:15:35,559       What makes you say that?       369 00:15:35,601 --> 00:15:37,603         Oh, so many reasons.         370 00:15:37,645 --> 00:15:40,022      Really? Like, what reasons?                I want to hear.           371 00:15:40,064 --> 00:15:41,941            You're, like...                     you're so pretty.          372 00:15:41,982 --> 00:15:43,943         Um, you're so smart.         373 00:15:43,984 --> 00:15:45,861         Yeah, you're Jackie.            I've been watching you forever.  374 00:15:45,903 --> 00:15:47,905    I mean, I kind of idolize you.    375 00:15:47,947 --> 00:15:49,740            Sorry. [laughs]           376 00:15:49,782 --> 00:15:51,742              I-I can ask                 if someone else can train me.    377 00:15:51,784 --> 00:15:53,285          It's, like, insane                that you would train me.       378 00:15:53,327 --> 00:15:54,787            You know what?                  For you, I'm gonna do it.      379 00:15:54,828 --> 00:15:56,622                 -Oh!                    -I got a lot of great pointers.  380 00:15:56,664 --> 00:15:57,998           And as you know,                 I'm really good at this.       381 00:15:58,040 --> 00:15:59,959               -[laughs]                     -[Jackie clicks tongue]       382 00:16:00,000 --> 00:16:02,586    Welcome to the jungle, Joanne.    383 00:16:02,628 --> 00:16:04,254      -[laughing] It's "Joanna."                      -Oh.                 384 00:16:04,296 --> 00:16:06,131               -Joanna!                            -[laughing]             385 00:16:06,173 --> 00:16:08,592          And don't you dare               take a picture of my butt.      386 00:16:08,634 --> 00:16:11,553            -Mmm, mmm, mmm!                         -[laughs]              387 00:16:11,595 --> 00:16:14,390              [laughing]              388 00:16:14,431 --> 00:16:16,308               [shushes]              389 00:16:16,350 --> 00:16:18,519   "Mr. Angel" by Tommy Newport   390 00:16:18,560 --> 00:16:21,021     If you'll just look over here             at the Dusty Plum,          391 00:16:21,063 --> 00:16:23,273               and look                    at this magnetic fastener.      392 00:16:23,315 --> 00:16:26,485  The other day, I actually caught     my son Tristan playing with it,  393 00:16:26,527 --> 00:16:29,154             and he goes,                     "My puwse, my puwse."        394 00:16:29,196 --> 00:16:32,282  And I was like, "No, no, no, no,      no, not for boys." [chuckles]    395 00:16:32,324 --> 00:16:33,993     "You can have a fire truck."     396 00:16:34,034 --> 00:16:35,828       Okay, so see this monitor                   right here?             397 00:16:35,869 --> 00:16:37,496           The line goes up,                     you're selling.           398 00:16:37,538 --> 00:16:39,665    Line goes down, you're tanking.  399 00:16:39,707 --> 00:16:41,083           She's doing okay,           but she should really be talking  400 00:16:41,125 --> 00:16:42,960      about the leather options.      401 00:16:43,002 --> 00:16:44,336    Hang on. You know what? Go into       the control room and watch.     402 00:16:44,378 --> 00:16:45,671                -Okay.                   -I'm gonna show you something.    403 00:16:45,713 --> 00:16:47,089              -Okay. Yes.                             -Go.                 404 00:16:47,131 --> 00:16:49,591        And, oh, wait. Okay, what?     405 00:16:49,633 --> 00:16:53,012          -Jackie Stilton is...                      -Hey, y'all!            406 00:16:53,053 --> 00:16:55,180          ...here, swinging by.        407 00:16:55,222 --> 00:16:57,307       -Hey, girl. How are you? Hi.            -Hi, hon. I'm so sorry,       408 00:16:57,349 --> 00:17:00,185        but I just had to stop by           and say hi to my gals at home.  409 00:17:00,227 --> 00:17:01,979            Okay, we're out                   of the Burmese Khaki.        410 00:17:02,021 --> 00:17:03,814            Now we're sold out                  of the Burmese Khaki.        411 00:17:03,856 --> 00:17:05,816      -[Beena] Push the Meringue.                     -But...               412 00:17:05,858 --> 00:17:08,986      -we have the Creamy Meringue.        -[Beth Ann]   Creamy Meringue.     413 00:17:09,028 --> 00:17:11,280        You know, the last time              someone did my hair was       414 00:17:11,321 --> 00:17:13,365          for my bat mitzvah.         415 00:17:14,908 --> 00:17:16,285        Joanna Gold rehearsal,                     take four.              416 00:17:16,326 --> 00:17:17,703         Okay, and I just have                   some beautiful            417 00:17:17,745 --> 00:17:19,371     color options for you today.     418 00:17:19,413 --> 00:17:20,831         Now, I want to show you               these Sandstone Neutral.      419 00:17:20,873 --> 00:17:22,166       Okay, no more Sandstone.                Tell 'em we're out.         420 00:17:22,207 --> 00:17:23,792          Okay, and so we are                   actually very low          421 00:17:23,834 --> 00:17:25,169      on the Sandstone Neutrals,                   so please--             422 00:17:25,210 --> 00:17:26,420                [Beena]                Oh, no, not "low." They're done.  423 00:17:26,462 --> 00:17:27,963  Okay, got you. Sorry about that.  424 00:17:28,005 --> 00:17:29,006       Uh, don't say "got you."              Don't-don't talk to me.       425 00:17:29,048 --> 00:17:30,007         Sorry. Oh, okay. Sorry.       426 00:17:30,049 --> 00:17:32,009      So, um, so we do have a...      427 00:17:32,051 --> 00:17:33,969           quite a few left                    in our Miami Multi,         428 00:17:34,011 --> 00:17:35,304          -actually, though.             -[Beena]   Stand by for close-up.  429 00:17:35,345 --> 00:17:37,389          And I just want you                   to get a close-up          430 00:17:37,431 --> 00:17:38,807       -on this gorgeous exclusive.       -No, no, I-I said, "Stand by."    431 00:17:38,849 --> 00:17:40,559               -Not yet.                    -Okay, and you're not gonna     432 00:17:40,601 --> 00:17:42,311         see it for a second,                   'cause it's gonna          433 00:17:42,352 --> 00:17:44,021       -take a sec to get to that.                -You don't have           434 00:17:44,063 --> 00:17:45,189          -to tell them that.               -I'm so sorry. I don't know.    435 00:17:45,230 --> 00:17:46,523           Don't apologize.                     Stop apologizing.          436 00:17:46,565 --> 00:17:47,566          Okay. Okay, sorry.                     Okay, I won't.            437 00:17:47,608 --> 00:17:48,734     I'm sorry for saying "sorry."    438 00:17:48,776 --> 00:17:51,403      Honestly, how lucky are we      439 00:17:51,445 --> 00:17:53,906    to get paid to do what we love?  440 00:17:56,617 --> 00:17:58,368        [Perry] All right, now,           the Diet Fiesta Coconut Cake     441 00:17:58,410 --> 00:18:00,496      is one of our best sellers,           so let's see how you do.       442 00:18:00,537 --> 00:18:01,914         Okay. [clears throat]        443 00:18:01,955 --> 00:18:05,042        Mmm. I wish y'all could                 smell this cake.           444 00:18:05,084 --> 00:18:06,668        I just love this cake.        445 00:18:06,710 --> 00:18:08,087        Okay, time-out already.       446 00:18:08,128 --> 00:18:09,588              -[chuckles]                             -Oh.                 447 00:18:09,630 --> 00:18:11,215            Honey, you got                to spice it up a little bit.     448 00:18:11,256 --> 00:18:13,217       Now, yeah, you could say,               "I love this cake."         449 00:18:13,258 --> 00:18:14,885              - Wah, wah.                          -[laughs]              450 00:18:14,927 --> 00:18:18,013       What you want to say is,           "My grandma loves this cake."    451 00:18:18,055 --> 00:18:20,140    "My niece is a coconut freak."                 [chuckles]              452 00:18:20,182 --> 00:18:21,850               "My mama,                   every year on her birthday,     453 00:18:21,892 --> 00:18:23,602     she gets this cake." I mean,     454 00:18:23,644 --> 00:18:25,479       don't use the mama stuff,            'cause that's mine, but--      455 00:18:25,521 --> 00:18:27,815       -Got it. No mamas, okay.          -Wh-What about your daughters?    456 00:18:27,856 --> 00:18:29,149          You got two little                     baby daughters?           457 00:18:29,191 --> 00:18:31,193                 -No.                               -No kids?              458 00:18:31,235 --> 00:18:32,694                Mm-mm.                459 00:18:32,736 --> 00:18:34,321           Well, what about                    your-your book club         460 00:18:34,363 --> 00:18:36,323    with your little wino friends?    461 00:18:36,365 --> 00:18:38,826       Oh, I mostly just listen             to audiobooks in my car.       462 00:18:38,867 --> 00:18:41,203         [Jackie]   We're coming              into people's living rooms.     463 00:18:41,245 --> 00:18:44,623    We're their friends, you know?            It's a relationship.         464 00:18:44,665 --> 00:18:47,084            I like hearing                   about the color story,        465 00:18:47,126 --> 00:18:51,130    but what I really want to know     about is, what's Joanna's story?  466 00:18:51,171 --> 00:18:53,382              -You know?                         -Right. Mm-hmm.           467 00:18:53,423 --> 00:18:55,259                -Okay--                             -Action!               468 00:18:55,300 --> 00:18:58,554          So... my story is,          469 00:18:58,595 --> 00:19:00,347                  um,                 470 00:19:00,389 --> 00:19:02,558           when I was a kid,          471 00:19:02,599 --> 00:19:05,310               I had...               472 00:19:06,937 --> 00:19:11,650           ...such a classic                 Midwestern upbringing.        473 00:19:11,692 --> 00:19:13,735                 Hmm.                 474 00:19:13,777 --> 00:19:15,946                 Okay.                475 00:19:17,739 --> 00:19:20,117               [Jackie]                      I always prefer a lobster      476 00:19:20,159 --> 00:19:24,037       claw clasp, not only because            of that oh-so-important       477 00:19:24,079 --> 00:19:25,789          -security it offers...                       -Mom?                478 00:19:25,831 --> 00:19:27,666       Can I get that bracelet?       479 00:19:27,708 --> 00:19:29,668     It has a lobster claw clasp,     480 00:19:29,710 --> 00:19:31,628          which is unheard of                 at this price point.         481 00:19:31,670 --> 00:19:33,338         [Jackie]   ...fabulous                 earrings, and I thought,      482 00:19:33,380 --> 00:19:35,215           "I'm gonna make this                     a great day."            483 00:19:35,257 --> 00:19:37,426              upbeat music           484 00:19:37,467 --> 00:19:39,428                                    485 00:19:39,469 --> 00:19:42,014                [sighs]                            Oh, my God.             486 00:19:42,055 --> 00:19:44,558              I love it!              487 00:19:44,600 --> 00:19:48,020  So, this fridge gets emptied out          every night at 2 a.m.        488 00:19:48,061 --> 00:19:51,148      So, as long as you get here          before then, you're golden.     489 00:19:51,190 --> 00:19:52,774         Are you gonna finish                   that chicken leg?          490 00:19:52,816 --> 00:19:56,361          Mmm. I think it...             I think it's mostly cartilage.    491 00:19:56,403 --> 00:19:58,530      No, there's meat on there.      492 00:19:58,572 --> 00:20:00,991               -Take it.                      -I can see it. Yeah.         493 00:20:01,033 --> 00:20:03,035      Mmm. I love your bracelet,                   by the way.             494 00:20:03,076 --> 00:20:04,995                 -Oh.                               -So cute.              495 00:20:05,037 --> 00:20:07,706          Where'd you get it?         496 00:20:07,748 --> 00:20:09,708                 Um...                497 00:20:11,752 --> 00:20:13,378               [crying]                              Sorry.                498 00:20:14,421 --> 00:20:15,881  What's the matter? Are you okay?  499 00:20:15,923 --> 00:20:17,341           -Yeah. No, yeah.                           -Aw.                 500 00:20:17,382 --> 00:20:19,343  -Here, you can have the chicken.                -No, it--              501 00:20:19,384 --> 00:20:20,886    There's eight more in the back.  502 00:20:20,928 --> 00:20:23,847              No, no, no.                  It's not that. It's, um...      503 00:20:23,889 --> 00:20:26,266       you sold me this bracelet      504 00:20:26,308 --> 00:20:29,561         when I was 13, and...        505 00:20:29,603 --> 00:20:33,565      I was going through sort of          a hard time because, um...      506 00:20:34,733 --> 00:20:36,360     Well, it doesn't matter why.     507 00:20:36,401 --> 00:20:39,905    But I wear it every single day.  508 00:20:39,947 --> 00:20:42,366               And, um,                     every time I look at it,       509 00:20:42,407 --> 00:20:45,369     it just makes me feel better.    510 00:20:45,410 --> 00:20:47,788        And it makes me feel...       511 00:20:47,829 --> 00:20:49,581         like I have a friend.        512 00:20:49,623 --> 00:20:51,792         And so, it's just...         513 00:20:51,833 --> 00:20:53,835          pretty crazy for me                  to be sitting here          514 00:20:53,877 --> 00:20:57,798       with you right now, like,           you know, having a chicken.     515 00:20:58,799 --> 00:21:00,259                 -Aw.                              -[sniffles]             516 00:21:00,300 --> 00:21:02,594      Herringbone is so classic.      517 00:21:02,636 --> 00:21:06,098         It really has an air                  of sophistication.          518 00:21:08,225 --> 00:21:09,935           Oh, are you okay?          519 00:21:09,977 --> 00:21:11,770         I just can't believe                you have that bracelet        520 00:21:11,812 --> 00:21:13,772  after all these years, you know?  521 00:21:13,814 --> 00:21:16,275           That's so sweet.           522 00:21:16,316 --> 00:21:19,361      Marty would always tease me               about this place.          523 00:21:19,403 --> 00:21:21,697       I could always tell that        he thought my job was so stupid.  524 00:21:21,738 --> 00:21:23,699              [sniffles]              525 00:21:23,740 --> 00:21:27,119    Will you pass me that chocolate       bunny holding a cell phone?     526 00:21:27,160 --> 00:21:29,288           -I could just...                       -Oh, thanks.             527 00:21:29,329 --> 00:21:32,791                [sighs]                             You know,              528 00:21:32,833 --> 00:21:34,751         my astrologer told me        529 00:21:34,793 --> 00:21:37,671    that my divorce will make space          for new connections.         530 00:21:37,713 --> 00:21:41,133        So, maybe this is what         she was talking about, you know?  531 00:21:41,174 --> 00:21:42,759       I'm so glad you're here.       532 00:21:42,801 --> 00:21:45,804             Oh. Me, too.             533 00:21:45,846 --> 00:21:48,348      This bunny actually tastes                     so bad.               534 00:21:48,390 --> 00:21:50,350              I feel like                    it almost tastes dusty.       535 00:21:50,392 --> 00:21:53,353           You are gonna be                    so great tomorrow.          536 00:21:53,395 --> 00:21:56,648       What? They're giving out                  Academy Awards            537 00:21:56,690 --> 00:21:58,317      for selling place mats now?     538 00:21:58,358 --> 00:21:59,985              And I won?              539 00:22:00,027 --> 00:22:02,446            -[lip-synching]                   - I've never felt so        540 00:22:02,487 --> 00:22:04,614               Satisfied             541 00:22:04,656 --> 00:22:08,577         I'm in love, I'm alive      542 00:22:08,618 --> 00:22:10,829              Intoxicated            543 00:22:10,871 --> 00:22:13,749      - I don't know if it's real                 - Ah, ah              544 00:22:13,790 --> 00:22:15,417      [cell phone dings, buzzes]      545 00:22:15,459 --> 00:22:19,254            But I like the way                    I feel inside            546 00:22:19,296 --> 00:22:21,340               - You've                        - Got me feeling          547 00:22:21,381 --> 00:22:24,176              - Emotions                          - Emotions             548 00:22:24,217 --> 00:22:25,677      Why did my product change?      549 00:22:25,719 --> 00:22:27,929            Uh, it happens.                   Two minutes to live!         550 00:22:27,971 --> 00:22:29,514               -[sighs]                   -Hey, you're gonna be great.     551 00:22:29,556 --> 00:22:31,600               -Really?                          -I'm not sure.            552 00:22:31,641 --> 00:22:33,143     What? Are you being serious?     553 00:22:33,185 --> 00:22:34,519     No! I'm-I'm kidding. Come on.    554 00:22:34,561 --> 00:22:35,979         [indistinct chatter]         555 00:22:36,021 --> 00:22:37,356              Okay. Okay.             556 00:22:37,397 --> 00:22:38,815                [Beena]                     I'll feed you everything.      557 00:22:38,857 --> 00:22:40,233               [Joanna]                    Okay. Thank you. Excuse me.     558 00:22:40,275 --> 00:22:42,527                [sighs]                               Okay.                559 00:22:42,569 --> 00:22:44,529               -Suzanne.                           -Uh, what?              560 00:22:44,571 --> 00:22:46,990         -Oh, hi. I'm Joanna.                  -Ugh! Are you new?          561 00:22:47,032 --> 00:22:49,534                -Yeah.                                -Ugh.                562 00:22:51,119 --> 00:22:53,246              [groaning]              563 00:22:53,288 --> 00:22:55,499        -[theme music playing]         -[female announcer]   Next on SVN,  564 00:22:55,540 --> 00:22:59,211       an hour of fabulous products             to enhance your home.        565 00:22:59,252 --> 00:23:00,837       Stay tuned for   A La Maison.     566 00:23:00,879 --> 00:23:04,216         In five, four, three.        567 00:23:06,259 --> 00:23:08,387              -[laughter]                           -I know.               568 00:23:08,428 --> 00:23:10,389               -[sighs]                           -Okay, okay.             569 00:23:10,430 --> 00:23:13,225           Thank you so much                 for joining us tonight.       570 00:23:13,266 --> 00:23:15,685  My name is Joanna Gold, and I am  571 00:23:15,727 --> 00:23:17,896              truly thrilled                      to be here tonight         572 00:23:17,938 --> 00:23:20,565         with the founder of the             GottaHaveIt Deep Sleep line.    573 00:23:20,607 --> 00:23:22,818      Hello there, Suzanne DuNaysh.             How are you, my love?        574 00:23:22,859 --> 00:23:24,986     -Eric Adams is on the phone.                     -Great.               575 00:23:25,028 --> 00:23:26,530         So happy to be bringing                      this here.             576 00:23:26,571 --> 00:23:28,657      Does he want ass or money?      577 00:23:28,698 --> 00:23:30,242            I think money.            578 00:23:30,283 --> 00:23:31,743     [Suzanne]   ...your very first                 ever broadcast?           579 00:23:31,785 --> 00:23:33,245                 -No.                         -[Joanna]   It sure is.        580 00:23:33,286 --> 00:23:35,080                -Copy.                         -I'm a little freshman       581 00:23:35,122 --> 00:23:37,165        -at SVN High School, okay?                   -[laughing]             582 00:23:37,207 --> 00:23:40,127      -And I'm-I'm happy to be here.                -[laughing]             583 00:23:41,670 --> 00:23:44,089      So, we are starting it out               with item H-42383.          584 00:23:44,131 --> 00:23:46,925        This is the GottaHaveIt              Deep Sleep Pillow Mist.       585 00:23:46,967 --> 00:23:49,386     And, Suzanne, can you please          tell us about this product?     586 00:23:49,428 --> 00:23:52,097  -Because I love it so very much.                -[sighs]               587 00:23:52,139 --> 00:23:54,808          This is a fragrant                     pillow mist...            588 00:23:54,850 --> 00:23:56,893                -Okay.                      -...specifically designed      589 00:23:56,935 --> 00:24:00,147            by researchers               to prepare the body for sleep.    590 00:24:00,188 --> 00:24:02,149    Okay, now, I love that so much.  591 00:24:02,190 --> 00:24:04,568      That it's been developed in      a science way. How cool is that?  592 00:24:04,609 --> 00:24:06,486     -[Suzanne]   Oh, it's perfect.            -It's so good, Joanna.        593 00:24:06,528 --> 00:24:09,531           This is actually                 a limited-edition spritz.      594 00:24:09,573 --> 00:24:11,658         And it's got so many                wonderful things in it.       595 00:24:11,700 --> 00:24:14,286         It has got lavender,                it has got white musk,        596 00:24:14,327 --> 00:24:16,079       -and it has got vetiver.                       -Mmm.                597 00:24:16,121 --> 00:24:18,415            So, how dreamy                   does that combo sound?        598 00:24:18,457 --> 00:24:20,250      -Are you dying to smell it?                  -I sure am.             599 00:24:20,292 --> 00:24:23,295                 -Mm.                             -[sniffs] Mm.            600 00:24:23,336 --> 00:24:25,255                 Mmm.                 601 00:24:25,297 --> 00:24:28,425             You got to be                     fucking kidding me.         602 00:24:28,467 --> 00:24:30,385       Okay, Joanna, you kind of       made a face like it smelled bad.  603 00:24:30,427 --> 00:24:31,928      So, just don't do that again.    604 00:24:31,970 --> 00:24:33,430               -So good.                            -So good.              605 00:24:33,472 --> 00:24:35,223        Smells awesome, you guys!      606 00:24:35,265 --> 00:24:37,601                -Awesome!               -[Allan] Uh, cut to the product.  607 00:24:37,642 --> 00:24:40,103    [Beena]   Okay, uh, Joanna, this         is going really fucking south.  608 00:24:40,145 --> 00:24:41,730        So, you need to talk now.      609 00:24:41,771 --> 00:24:43,982      And I just, I-I really want               to tell you that           610 00:24:44,024 --> 00:24:47,194     we're gonna have such a, uh,            great hour ahead of us.       611 00:24:47,235 --> 00:24:50,322      We're gonna have fun, okay?           We're gonna have a blast.      612 00:24:50,363 --> 00:24:52,657                [laughing]                     Well, thank you so much.      613 00:24:52,699 --> 00:24:54,659            What a fun night.                  Now, keep it right here       614 00:24:54,701 --> 00:24:57,120              for Foot Fancy                with Kikland Hubbard. Buh-bye.  615 00:24:57,162 --> 00:24:59,498      -Thank you. See you next time.                 -[laughs]              616 00:24:59,539 --> 00:25:00,999                Clear!                617 00:25:01,041 --> 00:25:02,751          Um, thanks so much                 for doing that with me.       618 00:25:02,792 --> 00:25:04,085        That was a lot of fun.        619 00:25:04,127 --> 00:25:06,171            You fucked me.            620 00:25:08,882 --> 00:25:11,551                 -Hi.                           -Hey. Great job.           621 00:25:11,593 --> 00:25:13,011               -[sighs]                  -Except for that face you made.  622 00:25:13,053 --> 00:25:14,513       Patricia wants to see you                 in the morning.           623 00:25:14,554 --> 00:25:16,640                -Okay.                         -That's really bad.         624 00:25:16,681 --> 00:25:19,100              -Good luck!                          -Thank you.             625 00:25:19,142 --> 00:25:21,144           soft, gentle music        626 00:25:21,186 --> 00:25:23,230                                    627 00:25:26,900 --> 00:25:29,027         [indistinct chatter]         628 00:25:30,570 --> 00:25:32,489      Washing her hair. Come on.               Where are you from?         629 00:25:32,531 --> 00:25:33,865            -Oh, Patricia?                   -How old are you? Yes.        630 00:25:33,907 --> 00:25:35,283         Patricia, she's here.        631 00:25:35,325 --> 00:25:37,160            -[softly] Hey.                  -[Patricia] Okay, Darcy.       632 00:25:37,202 --> 00:25:38,537          Show her the sales.         633 00:25:38,578 --> 00:25:39,704          Go ahead, show her.         634 00:25:39,746 --> 00:25:42,040       You know, it's difficult       635 00:25:42,082 --> 00:25:43,833     to want to buy a pillow mist     636 00:25:43,875 --> 00:25:45,961            when the person                selling it to you smells it     637 00:25:46,002 --> 00:25:48,672       and then makes that face.      638 00:25:48,713 --> 00:25:51,550    It's not that bad. Don't worry.  639 00:25:51,591 --> 00:25:54,219      Look, um, I'm really sorry.     640 00:25:54,261 --> 00:25:57,931      It's just, I was practicing         with the place mats all week.    641 00:25:57,973 --> 00:26:01,017             So, you know,                 I-I'm just so sorry for...      642 00:26:01,059 --> 00:26:04,312     Okay. I accept your apology.     643 00:26:04,354 --> 00:26:07,274                -Okay.                          -But I'm curious.          644 00:26:07,315 --> 00:26:09,651    How much is your apology worth?  645 00:26:09,693 --> 00:26:12,320         Is it worth $78,000?         646 00:26:12,362 --> 00:26:14,864        Because that's how much           pillow mist I've got sitting     647 00:26:14,906 --> 00:26:19,286  in my warehouse taking up space,            kind of like you.          648 00:26:19,327 --> 00:26:23,290       Can I just ask why I got           taken off Janeane by Janeane?    649 00:26:23,331 --> 00:26:24,624          Beth Ann wanted it.         650 00:26:26,793 --> 00:26:28,837       Okay, I think we're done.      651 00:26:28,878 --> 00:26:30,922        Okay, so should I just                   go back to my--           652 00:26:30,964 --> 00:26:32,090             You're fired.            653 00:26:32,132 --> 00:26:35,051        What?! Patty?! No, no.        654 00:26:35,093 --> 00:26:38,597      Pat, come on. Can't we just           give her another chance?       655 00:26:38,638 --> 00:26:41,433            I just gave her                 a big fat fucking chance,      656 00:26:41,474 --> 00:26:42,892         and she shit the bed.        657 00:26:42,934 --> 00:26:44,769               [Jackie]                   Come on. She's got something.    658 00:26:44,811 --> 00:26:46,021             You know it.             659 00:26:46,062 --> 00:26:48,106        Now, Jackie... [scoffs]       660 00:26:48,148 --> 00:26:50,859       ...you're back on Ageless                  as of today.             661 00:26:50,900 --> 00:26:53,403     Beth Ann stays on place mats.    662 00:26:53,445 --> 00:26:56,031         You're gonna fire me                  after one mistake?          663 00:26:56,072 --> 00:26:57,532            I can do this!            664 00:26:57,574 --> 00:26:59,951      I-I'm really good at this.                   Okay, look.             665 00:26:59,993 --> 00:27:01,620       Just look. Okay, so, um,       666 00:27:01,661 --> 00:27:03,413           here-here we have               a Deep Pillow Mist, and...      667 00:27:03,455 --> 00:27:04,956             Mmm. Oh, mmm!            668 00:27:04,998 --> 00:27:06,625           I just feel like              I'm in a babbling brook, and...  669 00:27:06,666 --> 00:27:08,585     Isn't that so nice, Beth Ann?             Don't you just love         670 00:27:08,627 --> 00:27:10,253            -how it smells?                     -[screaming] Go!           671 00:27:10,295 --> 00:27:11,796               [Joanna]                      Oh, my God. I just feel       672 00:27:11,838 --> 00:27:13,214            like a dewy...                like a dewy woman now, and...    673 00:27:13,256 --> 00:27:15,008    It's nontoxic, so we get the...  674 00:27:15,050 --> 00:27:16,426     We can just get a little sip.    675 00:27:16,468 --> 00:27:17,677                -Okay.                              -Joanna?               676 00:27:17,719 --> 00:27:19,220               -Joanna?                    -[groans] That is so good.      677 00:27:19,262 --> 00:27:21,139            It just does...                That tastes like not crap.      678 00:27:21,181 --> 00:27:22,724           -[Darcy] Joanna.                 -I love it so much, I'm--      679 00:27:22,766 --> 00:27:24,309           -[Darcy] Joanna.                     -[Patricia] Damn!          680 00:27:24,351 --> 00:27:27,520              Honey, no.              681 00:27:33,985 --> 00:27:35,820               Patricia.              682 00:27:36,863 --> 00:27:38,406                Please.               683 00:27:38,448 --> 00:27:40,492       I could be a great host.       684 00:27:40,533 --> 00:27:42,994          I could be a star.          685 00:27:43,036 --> 00:27:46,623             So, what did                   the Basquiat people say?       686 00:27:46,665 --> 00:27:48,249         [Darcy] Well, Elon is            bidding higher, but you know     687 00:27:48,291 --> 00:27:49,793     -he wouldn't even hang it up.                 -I'm sorry.             688 00:27:49,834 --> 00:27:51,961           -[Patricia] Elon.             -That's just what's happening.    689 00:27:52,003 --> 00:27:53,421          -I'm doing my best.            -Jesus, what is wrong with you?  690 00:27:53,463 --> 00:27:54,798       -It won't handle itself.                -[Darcy] I'm on it.         691 00:27:54,839 --> 00:27:55,840       You know I'm calling them                every other hour.          692 00:27:55,882 --> 00:27:58,551            I have cancer!            693 00:27:59,552 --> 00:28:01,513           Oh, my God. What?          694 00:28:02,514 --> 00:28:04,766           That's right. Um,          695 00:28:04,808 --> 00:28:08,937      I had it when I was a kid,                  and she back.            696 00:28:08,978 --> 00:28:11,272    Oh, I just found out recently,    697 00:28:11,314 --> 00:28:13,400           and I didn't want                     to tell you all           698 00:28:13,441 --> 00:28:14,734         because I didn't want                   to burden you.            699 00:28:14,776 --> 00:28:19,030         So, sorry I messed up                     last night.             700 00:28:19,072 --> 00:28:21,032              But I guess                     I've got a couple of,        701 00:28:21,074 --> 00:28:24,494     two, three things on my mind.                 All right?              702 00:28:24,536 --> 00:28:27,872                [sighs]                             Patricia,              703 00:28:27,914 --> 00:28:31,334     you wanted to know my story.     704 00:28:31,376 --> 00:28:34,963          You wanted to know                  what I'm selling you.        705 00:28:35,004 --> 00:28:37,716       What's my deal? [grunts]       706 00:28:40,093 --> 00:28:43,054    Well, I have an answer for you:  707 00:28:43,096 --> 00:28:45,724            I'm a survivor.           708 00:28:45,765 --> 00:28:50,270       And I know that obstacles             just make us stronger.        709 00:28:51,354 --> 00:28:53,857         They make us better.         710 00:28:53,898 --> 00:28:58,194        They make us appreciate                the little things,          711 00:28:58,236 --> 00:29:00,405             the details.             712 00:29:00,447 --> 00:29:03,908            -Keep talking.                -[Joanna]   Like this beautiful    713 00:29:03,950 --> 00:29:07,620           cross-stitch hem,                  and this bow, which,         714 00:29:07,662 --> 00:29:10,290      I feel like it almost has,           like, a '50s quality to it.     715 00:29:10,331 --> 00:29:14,085       And, you know, as someone             who's battling cancer,        716 00:29:14,127 --> 00:29:15,795           I'm telling you,           717 00:29:15,837 --> 00:29:18,214         we're all going through                      something.             718 00:29:18,256 --> 00:29:21,176       And we all deserve a garment                   that says,             719 00:29:21,217 --> 00:29:23,178              "Here I am,             720 00:29:23,219 --> 00:29:26,598        and not only am I going                    to be okay;             721 00:29:26,639 --> 00:29:29,601        I'm gonna be fabulous."       722 00:29:29,642 --> 00:29:32,520   "It Ain't Over 'til It's Over"             by Lenny Kravitz          723 00:29:32,562 --> 00:29:34,606                                    724 00:29:55,668 --> 00:29:58,755              Here we are            725 00:29:58,797 --> 00:30:01,800             Still together          726 00:30:01,841 --> 00:30:04,302               We are one            727 00:30:07,514 --> 00:30:12,018          So much time wasted        728 00:30:13,186 --> 00:30:15,980        Playing games with love      729 00:30:18,191 --> 00:30:21,319        So many tears I've cried     730 00:30:21,361 --> 00:30:24,364          So much pain inside        731 00:30:24,405 --> 00:30:29,285         But, baby, it ain't over                 till it's over           732 00:30:30,495 --> 00:30:33,498       So many years we've tried     733 00:30:33,540 --> 00:30:36,292         To keep our love alive      734 00:30:36,334 --> 00:30:39,879         But, baby, it ain't over                 till it's over