[narrator] In Florida, a pair of juvenile carjackers...
[Deputy Archuleta speaking]
[narrator] ...clash head-on with police.
[Archuleta speaking]
[police over radio]
There's really no way to predict what they're going to do.
[officer 1 speaking]
[officer 2 speaking]
[narrator] And in Michigan...
[Christopher speaking]
[narrator] ...a home invasion.
[Sergeant Hutson speaking]
[Sergeant Jerry Lobretto] A single shot rang out from the house.
Things suddenly amp up.
[narrator] ...turns into a deadly shootout.
[Hutson speaking]
He was highly erratic.
[gunshots]
[Hutson] He was playing a deadly game of Battleship,
just firing through the walls at me.
I was thinking, maybe he was just trying to bait us in,
so that he could kill as many cops as he could.
[narrator] In the north of the sunshine state
is the county seat of Florida's, Marion County,
the city of Ocala.
[911 operator speaking]
[victim speaking]
[911 operator speaking]
[victim speaking]
[Deputy Michael Schreiner] I was just doing my normal patrol
when the radio call came out over,
that there had been a carjacking on the north end of the county.
[911 operator speaking]
[victim speaking]
[911 operator speaking]
[victim speaking]
[Schreiner] They'd also put it out over the radio to us, the vehicle description.
[911 operator speaking]
[victim speaking]
[911 operator speaking]
[victim speaking]
[police sirens blaring]
Once we know that there's a firearm possibly involved,
it definitely heightens our alert system.
The most important thing for us to do
was saturate that area with as many officers as we can,
and locate the vehicle.
[narrator] Marion County Deputy Dustin French
is first to arrive at the scene.
[indistinct radio chatter]
[narrator] The victim has some good news that will help the search effort.
[French speaking]
[Schreiner] If there's a GPS tracker in the vehicle,
it makes our job a lot easier.
[woman speaking]
[French speaking]
[Schreiner] If we're having a hard time from the company allowing us,
it gets very frustrating.
[French speaking]
[Schreiner] I understand, sometimes, there are laws and there are rules
require certain things to be done,
but we are law enforcement.
We are trying to track this vehicle.
[French sighs]
[man 1 speaking]
[man 2 speaking]
[French speaking]
[man 1 speaking]
[indistinct radio chatter]
[officer speaking]
[Schreiner] The family was able to help by being able to track the vehicle
at the time that it was stolen.
[officer speaking]
[victim speaking]
They were able to tell us that the vehicle was moving south,
and it appeared to be on Interstate 75.
[officer speaking]
[man 1 speaking]
[officer speaking]
[Schreiner] A couple of minutes later,
we were updated that the vehicle was stopped on 484 and 75
at the Pilot gas station.
[Archuleta speaking]
I was advised by dispatch that there might be a stolen vehicle at a gas station...
[dispatcher speaking]
...and I was just sent out to see if it was there.
[Schreiner] Before other officers arrive on scene, and you're there by yourself,
you've got to be really careful.
It's got your adrenaline going.
You deal with each part of the incident one thing at a time,
and you try to maintain control of how you're gonna handle that incident.
[Archuleta speaking]
As I was there by myself,
I felt somewhat nervous.
I was thinking, their escape routes, my escape routes,
and also trying to listen to radio traffic to see how far backup was out.
[Jenkins] On the day of this incident,
I was stationed at the Ocala Airport at our aviation hanger.
We received the information that there was a male and a female suspect
that carjacked an individual.
So we responded in the helicopter to assist.
[Archuleta speaking]
The information that the suspect is possibly armed,
I like to take a more tactical approach,
for the safety of myself and for the others.
Waiting and observing does gain an advantage.
It allows for other units to get in the area.
At that point, it's our game.
[Jenkins speaking]
[indistinct radio chatter]
[Jenkins] We arrived and we observed the vehicle with the flashers on
underneath the canopy for the gas station.
These suspects were supposedly armed,
so we started just providing surveillance and updating the ground units.
[Archuleta] Kind of just trying to play that
"I don't know what I'm doing here.
"...not looking for you.
"I'm just waiting for a gas pump."
Trying to kind of be, like, nonchalant about it.
[dispatcher speaking]
[Jenkins speaking]
[Archuleta] If they leave the parking lot,
they are at risk of initiating a pursuit on our end,
to where they can ultimately crash and hurt somebody.
[Jenkins speaking]
[Archuleta speaking]
There's different tactics that we use.
Sometimes we want to stay hidden.
Sometimes I feel like it will change their decision
if they know that the helicopter is above them.
I don't believe that they knew we were there at first.
We were just trying to keep them in the camera.
I noticed the female walking across the parking lot.
I noticed her look up at us.
That's when I believe they knew that we were there.
Now that they know that we're up there,
they're going to make a decision,
whether it's to flee or whether it's to give up.
[dispatcher speaking]
I knew that Deputy Schreiner was coming in the area.
[Schreiner speaking]
[Archuleta] We could see that the vehicle was moving towards the exit.
I felt that that was the time that we needed to try to stop this vehicle.
[Jenkins speaking]
[Archuleta speaking]
Once the suspects crashed into the patrol vehicle,
it kinda changes it a little bit,
and we kind of have the understanding
that they're not gonna go out peacefully.
[Archuleta] They hit my driver's side door to try to pin me in.
Deputy Schreiner tried to pin in the driver of that vehicle.
[Schreiner] You're talking seconds.
Five or six seconds, I had to make a decision.
I didn't even slow down.
When you see one of your officers that's in harm's way like that,
it's very stressful.
There's an intent there for them to do harm.
[Archuleta speaking]
[Schreiner yells]
[Archuleta] I had witnessed the suspect driver, which was a male,
hop over the passenger seat and flee out of the vehicle.
[Schreiner speaking]
[dispatcher speaking]
[Jenkins speaking]
[Schreiner yelling]
It's a split second decision.
Do you stay and try to help, or do you try to make sure the public is safe?
'Cause this guy's running through a very crowded business.
For me it was, you know, I have to try to stop the suspect.
[Archuleta yells]
I knew Deputy Schreiner would be capable of following the suspect,
as well as having Air One on his side.
But I didn't want that vehicle to go anywhere.
After me holding my service pistol at her,
I was shocked that she still made the decision to try to get away.
Seeing the female leave in the vehicle,
I felt that I had let that suspect get away.
I knew that I couldn't dwell on that,
because there was still other business that had to take place.
One of them being, trying to capture the male that had took off on foot.
[dispatcher] Ten-four.
[Archuleta speaking]
[dispatcher] 393 signal-four Alpha.
[Schreiner speaking]
[Archuleta speaking]
[bleep]
It was very fast-moving, and there was a lot to process at that moment.
[Jenkins speaking]
A suspect down on foot in this location is pretty dangerous.
We want to try to maintain visual of him as best we can.
[officer speaking]
[Schreiner] I was listening into my radio,
and I could hear that some of the South Central units
had begun the pursuit with the female.
[officer speaking]
[Deputy Tortora] He's out on 484.
[Archuleta] The K9 deputy was almost on scene.
[Tortora yells]
[Jenkins speaking]
[Archuleta] As I was circling around the gas station,
I observed the suspect running at me.
So I draw my service pistol and I aim it at him.
It's not one asset that captures somebody,
it's a combination of all of them.
We're looking at them...
[Tortora] Good boy.
[Jenkins] The K9's on the ground.
We have our patrol deputies that are providing a perimeter.
It's very unlikely that he was going to get away that day.
[Archuleta speaking]
[male suspect speaking]
[Archuleta speaking]
[male suspect speaking]
[Archuleta] Discovering that the suspect wasn't armed
made me feel a little bit more at peace.
We still checked the surrounding area
to ensure the firearm wasn't laying around or hidden,
it's not out there, and it doesn't get in the wrong hands.
Get up.
[Jenkins speaking]
[officer speaking]
[Jenkins speaking]
[indistinct radio chatter]
[Jenkins] With knowledge of the area
and the capabilities of the camera,
I immediately pointed the camera down the road
and was able to get the vehicle in the camera view.
And then it took us a minute or two to actually get there with the aircraft.
But the camera was on them almost instantaneously.
[Schreiner] I believe that deputies coming from other zones
were able to get in front of her,
and spike stripped the vehicle tires.
[Jenkins speaking]
[officer speaking]
[Jenkins] The front tires on the vehicle were flat...
[indistinct radio chatter]
[Jenkins] ...which starts affecting the controllability of the vehicle.
She begins to swerve over the roadway.
[indistinct radio chatter]
[Jenkins speaking]
There's really no way to predict what they're going to do.
[officer speaking]
[Jenkins speaking]
[officer speaking]
[Jenkins speaking]
[officer 1 speaking]
[officer 2 speaking]
[Jenkins speaking]
Suspect vehicle was actually slowing down
with the front tires being flat.
[dispatcher speaking]
[officer speaking]
[indistinct radio chatter]
[Jenkins] Felony stop here.
[officer speaking]
[indistinct radio chatter]
[Schreiner] Whether you're actually the one putting the handcuffs on or not,
it's a huge relief off of you.
It really is.
It's like taking a big, deep breath and being able to sigh,
'cause you know you've now done what you're supposed to do.
[Jenkins] Tree cover, you've seen somebody take a 10-8?
When both suspects were placed into custody, there was no firearm found.
It made me feel so much better.
[female officer] He didn't stick anything in his car, right?
[narrator] Tanya Denson pled guilty to attempting to elude police,
disregard for safety and carjacking.
She was sentenced to almost two years in prison.
[Tanya speaking]
[female officer speaking]
[male officer speaking]
[narrator] Milad Boroojeni was charged with multiple offenses,
and is awaiting trial.
[Jenkins] Being able to track the vehicle played a vital role
in us being able to bring this case to an end.
If we wouldn't have received that information,
we would have just been visibly searching for the vehicle.
To bring an incident like this to a close,
luckily, nobody was injured.
There's just a lot of scenarios that could have ended a lot worse.
It was a good one.
It ended on a good note.
[narrator] In Michigan, seven miles east of Kalamazoo,
is the township of Comstock.
[911 operator speaking]
[Christopher speaking]
[911 operator speaking]
[Christopher speaking]
[911 operator speaking]
[Christopher speaking]
[911 operator speaking]
[Christopher speaking]
[911 operator speaking]
[Christopher speaking]
[William speaking]
[911 operator speaking]
[William speaking]
[911 operator speaking]
[William speaking]
[911 operator speaking]
[William speaking]
[Christopher speaking]
[William speaking]
[911 operator speaking]
[William speaking]
[Christopher speaking]
-[911 operator speaking] -[Christopher speaking]
[William speaking]
[911 operator speaking]
[Christopher speaking]
[William speaking]
[Christopher speaking]
[William speaking]
-[Christopher speaking] -[William speaking]
[Christopher speaking]
[William speaking]
[911 operator speaking]
[Officer Caleb Jones] Being a part of the Kalamazoo Metro SWAT,
we're a part-time SWAT team.
You know, we respond if we happen to be on duty.
That evening, there was three of us on duty.
Myself, Sergeant Hutson and Sergeant Lobretto.
Me and Hutson and Jones, all went through our basic SWAT school together,
and we're all pretty close.
[Hutson] As soon as I arrived on scene,
every county unit in the area was at the residence.
They appeared to have a perimeter set up.
[Jones speaking]
The mother and the daughter were being held hostage on the second floor,
and the father was being held hostage by the suspect,
who was armed with two pistols on the first floor.
I assumed the role of the SWAT team leader.
My priority was to start planning deliberate hostage rescue.
Hutson is one of the best leaders I've ever known,
and I trust him with my life.
[loud bang]
[Hutson speaking]
A single shot rang out from the house...
[Lobretto speaking]
...and things suddenly amp up.
[Hutson speaking]
When he fired that round,
it led me to believe that he was starting to execute the hostages.
So I made the call that we were going to go in.
[Jones speaking]
[Lobretto] At that point, we didn't have SWAT-issued gear.
As you're approaching the door,
you're just trying not to think about that.
[Hutson yells]
[Lobretto] The door is what we would call "the fatal funnel."
He knows that you were coming through that door...
[Hutson speaking]
[Lobretto] ...but didn't take us but a couple of seconds
to realize that he was concealed within a bedroom.
[William yells]
In fact, the suspect was screaming from in there.
[Hutson speaking]
[William speaking]
[Hutson speaking]
We took up positions of containment.
[William speaking]
[Jones speaking]
[William speaking]
[Jones] He was highly erratic, screaming.
There was no rhyme or reason to the things that he was saying.
[Hutson speaking]
[Jones speaking]
[Hutson speaking]
I sent Sergeant Lobretto and another deputy to the second floor
to search for and locate the mother and the daughter.
[William yells]
[Hutson speaking]
[ominous music plays]
[Christopher speaking]
The father told me that he was in there...
[Christopher speaking]
[Hutson speaking]
...and that he was unharmed.
[Lobretto speaking]
[Hutson] I was glad that nobody had been hurt at this point.
And then I was also thinking in my head,
maybe he was just trying to bait us in to get us closer,
so that he could kill as many cops as he could.
[William speaking]
[Hutson speaking]
[Jones speaking]
[Christopher speaking]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[Jones] It would've been very difficult to breach that door,
identify and then eliminate the threat,
while he had a gun on us and also the hostage.
[Hutson] So at that point, we slowed it back down.
[Jones whispers]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[William speaking]
[Hutson speaking]
[Jones whispers]
[Hutson speaking]
[William speaking]
[Hutson speaking]
He was getting irate again.
I was starting to speak about obtaining a flashbang to use as a distraction.
You know, put him off just for the few moments
needed for us to effectively gain entry into that room, should we need to.
And then the other thing that I was calling for was a shield.
[Jones speaking]
[Lobretto] I got long guns.
What I'll have you do...
[Hutson speaking]
[gunshots]
[Hutson speaking]
[Jones speaking]
[gun fires]
[Hutson speaking]
You guys good?
[Hutson] The first round that he fired was without warning.
I immediately breached,
and as soon as I kicked that door open,
bullet started flying through the wall.
I could feel them snapping right in front of me,
and I was getting hit by debris and all that stuff,
and I thought that I had been hit, so I backed away.
And he continued to fire at me through the walls
at where my voice was when I was talking to him.
He was just firing in front of me and behind me.
It was almost as if he was just playing a deadly game of Battleship,
just firing through the walls at me.
[Jones] And then obviously, the door swinging back shut was not ideal.
Got a brief visual into the room.
I did see the bed, but I did not see him.
I did not see the hostage.
I didn't see anybody in the room to even begin to know
where to direct my fire if I had to.
[Lobretto] I knew that they were going to need my help,
so I went back to the stairs and started heading down to try and get to them.
I felt something brushed past my leg,
and I looked down, and there was just a hole in the wall.
And I realized I'm being shot at through the wall.
There's no doubt in my mind that he was tracking me
as I was coming down those stairs,
and he just misjudged when I stopped.
[Jones speaking]
[Hutson speaking]
[Lobretto speaking]
[gun fires]
[Hutson speaking]
[Jones speaking]
[trooper speaking]
[Jones speaking]
[Jones] A Michigan state trooper stepped up with a shield,
and then I was going to be what would be called his sub-gunner.
He has the shield, and then I bring my rifle around the side.
-[Hutson speaking] -[Lobretto] Jones?
[Jones] Yeah?
[Hutson speaking]
[Jones speaking]
[Hutson speaking]
[Jones] Time was of the essence.
If you make entry into that room and somebody gets killed,
then that's not a thing that I'd like to live with.
Inversely, if he initiates that move and does harm to somebody else,
then we also lose.
[gun fires]
[gunshots]
[Lobretto speaking]
[Hutson speaking]
[Jones speaking]
[Hutson] Our number one priority was saving the father.
And if we had to get hurt, that was the risk that we were willing to take.
[Hutson speaking]
At that point, I moved around to where PSO Jones was.
I took the shield, I got up front.
Pulled that off.
I wanted to confirm if the father was still alive in the room.
[trooper speaking]
[Jones] Unfortunately, the shield that was on scene
was about as big as a pizza box
and wasn't ideal for that situation.
[Hutson speaking]
[gunshots]
[Jones speaking]
[groans] [bleep]
[Hutson speaking]
[Jones groaning]
[Lobretto] William.
[intense music playing]
The suspect started firing at the sound of my voice again.
One of the rounds hit the shield I was holding.
One of the rounds went over my head and hit PSO Caleb Jones.
[Jones groans] I'm hit!
[bleep]
[Hutson speaking]
[Jones grunts]
[Lobretto speaking]
[Hutson speaking]
[Jones grunting]
I didn't even know that I'd been shot.
It's kind of odd to say, but I thought it'd be different.
It was just kind of a blunt force impact,
and the pain associated with it was pretty blunt.
When I fell down to the ground,
the first thing I did, I took a deep breath.
I can breathe, I'm conscious.
My shoulder stings a little bit.
But then I looked over and saw that it was spurting out blood pretty intensely.
[Hutson] I could see blood just pouring out of the patch on his left shoulder,
and I could see the bullet hole there.
I didn't know if there was a more significant wound
that could have caused death later on,
so it was best to get him out of there.
I just grabbed him by the back of his collar,
and push him towards the doorway.
[bleep]
I was incredibly pissed that I had to leave,
but physically, I couldn't even move my left arm.
[Hutson speaking]
[Jones breathing heavily]
[Lobretto] I saw Jones get hit and go down.
But whether he's hurt or killed or anything like that,
we have to move past him
to still try to get to the civilian that's in the room.
[Hutson] I had requested for an entire SWAT team to respond.
[police sirens blaring]
[Sergeant Timothy Millard] When I heard the call,
I then immediately began to run lights and sirens to that location.
[officer speaking]
[Millard speaking]
[officer] Far corner.
[Millard speaking]
[officer speaking]
[Millard] What can we do to get them out?
Is it possible to get them out a window, out a door?
[officer speaking]
[Millard speaking]
[officer speaking]
[Millard speaking]
With the suspect being engaged in verbal contact
with officers interior,
can we use that as an opportunity
to get these people that are in there, out of this residence?
[Hutson speaking]
The only people that were left on the first floor
were myself and Sergeant Martin,
who was in the kitchen,
and was relaying any radio traffic for me
while I was trying to negotiate with the suspect.
[William] Yes.
[Martin speaking]
[Hutson speaking]
I had called out to the father to look for any sign of life.
[Martin speaking]
-Talk to me. Hey! -[gun fires]
[Hutson speaking]
I believed that he had been shot and killed at this point.
And I know that the suspect is not going to go down without a fight.
We were going to go right into that room,
but until then, we were going to hold our position,
prevent him from getting to the second floor,
and make sure that no one else got hurt.
I heard some glass breaking.
I assumed that his attention was drawn away from the door.
[intense music playing]
[officers clamoring]
[Hutson] [bleep]
[breathing heavily]
I was expecting to get shot, and I was expecting to shoot the suspect.
The window on the south side of the house was broken out,
and the suspect had dove through the window to try to escape.
We cannot let him leave this area.
So I'm immediately telling units,
"Move to him. Let's get him secured."
[William grunting]
Don't shoot me. Please! Don't shoot me.
[Millard speaking]
[officer speaking]
[Millard speaking]
Once we knew that he was secured,
I then moved to the window to check on the welfare of the victim.
[Hutson] The victim, the hostage was laying face down on the ground
with a gunshot wound at the back of his head.
[melancholy music playing]
[Lobretto] You look down,
and you can see that the guy that you were trying to get in there for is gone.
Give me a minute.
More officers started to the file into the house,
and they got the female resident and the baby to go down the stairs.
[Hutson speaking]
We're always gonna view it as a failed hostage rescue.
We had failed that father.
We failed the hostage, and we weren't able to rescue him.
[female victim screams]
[Hutson] That young mother and little girl
were now without that man in their life.
[narrator] William Jones, a convicted felon,
is found guilty of 18 charges, including one count of first-degree murder.
Jones is sentenced to life in prison.
He is awaiting an appeal.
[Lobretto] It was just random.
A random, innocent family being targeted.
[narrator] Officer Caleb Jones recovered and returned to active duty one month later.
[Millard] This was a tragic event.
And to try and bring someone comfort
when their loved one has passed in this way is such an impossible feat.
[Jones] Chris was ready to do whatever he had to do
in order to ensure the safety of his family,
if it meant the cost of his life.
Which, he ultimately made that decision,
which is just an incredible act of heroism on his part.
[Lobretto] It's something that for a long time after, you just keep replaying.
You're never gonna forget it.
It's going to be with you for the rest of your life.