1 00:00:01,134 --> 00:00:03,303 ♪♪ Goldberg: Tonight, a journey inside the world of psychics, 2 00:00:03,303 --> 00:00:06,539 something I know a little bit about, 3 00:00:06,539 --> 00:00:09,008 as I played one in the movie "Ghost." 4 00:00:09,008 --> 00:00:12,278 You are fortunate today. The spirits are churning. 5 00:00:12,278 --> 00:00:15,882 Nygaard: They know just how to weasel in emotionally, 6 00:00:15,882 --> 00:00:18,118 take advantage of that vulnerable person. 7 00:00:18,118 --> 00:00:21,354 "Can you guide me? Can you lead me? Can you help me?" 8 00:00:21,354 --> 00:00:25,859 She asked me to write her a check for $27,000. 9 00:00:25,859 --> 00:00:28,461 [ Distorted ] I was absolutely amazed 10 00:00:28,461 --> 00:00:31,431 she would ask me for that kind of money. 11 00:00:31,431 --> 00:00:35,435 Goldberg: Three women and the psychics they say preyed on them 12 00:00:35,435 --> 00:00:38,738 and one tenacious detective who's out for justice. 13 00:00:38,738 --> 00:00:41,441 She was messing with the wrong person. 14 00:00:41,441 --> 00:00:44,611 I'm Whoopi Goldberg, and this is "The Con." 15 00:00:44,611 --> 00:00:50,784 ♪♪ 16 00:00:50,784 --> 00:00:53,753 A con artist persuades by deception. 17 00:00:53,753 --> 00:00:57,524 Debra, Priti, and Ruth say their lives were devastated 18 00:00:57,524 --> 00:00:59,058 by exactly that. 19 00:00:59,058 --> 00:01:01,895 ♪♪ 20 00:01:01,895 --> 00:01:06,266 I was angry and disappointed, and I needed some answers. 21 00:01:06,266 --> 00:01:08,468 I needed them now. 22 00:01:08,468 --> 00:01:12,672 Goldberg: In 2008, Debra Saalfield is living the dream, 23 00:01:12,672 --> 00:01:17,243 following her passion for competitive ballroom dancing. 24 00:01:17,243 --> 00:01:19,145 Saalfield: I was trying to become 25 00:01:19,145 --> 00:01:21,581 one of the world's best amateur dancers, 26 00:01:21,581 --> 00:01:25,552 and I was training with one of the finest ballroom dancers 27 00:01:25,552 --> 00:01:26,920 in the country. 28 00:01:26,920 --> 00:01:28,154 Goldberg: Cool. 29 00:01:28,154 --> 00:01:32,125 But then, one day, things suddenly go wrong ‐‐ 30 00:01:32,125 --> 00:01:33,927 very, very wrong. 31 00:01:33,927 --> 00:01:37,297 I was in my boyfriend's apartment in Greenwich Village, 32 00:01:37,297 --> 00:01:39,632 and I received my first phone call at 9:00 AM 33 00:01:39,632 --> 00:01:43,203 that I was let go from both of my jobs 34 00:01:43,203 --> 00:01:45,538 because of the economy. 35 00:01:45,538 --> 00:01:48,374 That meant that I would not be able to travel 36 00:01:48,374 --> 00:01:52,011 to work out with my competitive instructor. 37 00:01:52,011 --> 00:01:54,747 I was absolutely in shock. 38 00:01:54,747 --> 00:01:57,484 I couldn't handle what was going through my mind, 39 00:01:57,484 --> 00:01:59,919 thinking "I'm gonna lose my instructor. 40 00:01:59,919 --> 00:02:01,421 I've lost two jobs." 41 00:02:01,421 --> 00:02:04,958 And I had a severe argument with my boyfriend, 42 00:02:04,958 --> 00:02:07,494 and I broke up with him. 43 00:02:07,494 --> 00:02:09,128 I was going home, 44 00:02:09,128 --> 00:02:13,967 and I decided to stop by and look at this psychic parlor, 45 00:02:13,967 --> 00:02:17,036 because he told me not to. 46 00:02:17,036 --> 00:02:18,404 Don't we all do that? 47 00:02:18,404 --> 00:02:22,075 ♪♪ 48 00:02:22,075 --> 00:02:25,144 Goldberg: For Priti Mahalanobis, it's health problems 49 00:02:25,144 --> 00:02:27,347 that make her seek out a psychic. 50 00:02:27,347 --> 00:02:30,283 In 2010, she's at home in Florida, 51 00:02:30,283 --> 00:02:34,921 flipping through coupons, when she stumbles across this flyer. 52 00:02:34,921 --> 00:02:39,058 There was this coupon that appeared in there, 53 00:02:39,058 --> 00:02:40,360 and on the back, it says, 54 00:02:40,360 --> 00:02:43,830 "One visit with Mrs. Starr will make you a believer. 55 00:02:43,830 --> 00:02:47,133 Remove all negative energy and gain positive energy 56 00:02:47,133 --> 00:02:51,037 through all areas ‐‐ life, love, finance, and health." 57 00:02:51,037 --> 00:02:53,773 So I thought, "You know what? I've been to so many doctors, 58 00:02:53,773 --> 00:02:57,477 and they couldn't help me, so what could it hurt to just, 59 00:02:57,477 --> 00:02:59,412 you know, try it out and give her a call? 60 00:02:59,412 --> 00:03:01,781 It's only $20." 61 00:03:01,781 --> 00:03:05,752 Goldberg: Our third woman is looking to turn her whole life around 62 00:03:05,752 --> 00:03:09,188 when she sees a sign that she takes to be... 63 00:03:09,188 --> 00:03:10,223 a sign. 64 00:03:10,223 --> 00:03:14,260 I remember seeing the sign outside. 65 00:03:14,260 --> 00:03:16,896 It looked like an apartment, 66 00:03:16,896 --> 00:03:21,467 and I saw that it said "$5 For a Psychic Reading." 67 00:03:21,467 --> 00:03:23,770 Goldberg: Out of concern for her reputation, 68 00:03:23,770 --> 00:03:26,039 this woman wishes to remain anonymous. 69 00:03:26,039 --> 00:03:28,408 We'll call her Ruth. 70 00:03:28,408 --> 00:03:31,544 I was at a very low point in my life at that time, 71 00:03:31,544 --> 00:03:35,081 and I decided that, what did I have to lose? 72 00:03:35,081 --> 00:03:37,083 Maybe if I just walked up the stairs 73 00:03:37,083 --> 00:03:41,754 and found out something about my future 74 00:03:41,754 --> 00:03:43,556 that might give me some hope, 75 00:03:43,556 --> 00:03:47,026 it would be certainly worth the $5 reading. 76 00:03:47,026 --> 00:03:49,529 Goldberg: Debra, Priti, and Ruth only planned to spend 77 00:03:49,529 --> 00:03:52,165 a few dollars for their first readings, 78 00:03:52,165 --> 00:03:54,267 but by the time it's all over, 79 00:03:54,267 --> 00:03:58,571 the amount of money they lay out would shock anyone. 80 00:03:58,571 --> 00:04:01,407 Well, anyone but this guy. 81 00:04:01,407 --> 00:04:03,409 Nygaard: It's estimated that the psychic industry 82 00:04:03,409 --> 00:04:05,511 brings in over $2 billion a year, 83 00:04:05,511 --> 00:04:06,846 and that's "billion" with a "B." 84 00:04:06,846 --> 00:04:10,817 ♪♪ 85 00:04:10,817 --> 00:04:13,386 These self‐proclaimed psychics have one of the best products 86 00:04:13,386 --> 00:04:15,221 in the world, and it's called false hope. 87 00:04:15,221 --> 00:04:18,324 ♪♪ 88 00:04:18,324 --> 00:04:21,194 You know, everybody wants hope. 89 00:04:21,194 --> 00:04:22,929 I'm Bob Nygaard. 90 00:04:22,929 --> 00:04:25,465 I was a police officer for 21 years. 91 00:04:25,465 --> 00:04:27,934 I'm a private investigator. 92 00:04:27,934 --> 00:04:30,870 Goldberg: And not just any private investigator. 93 00:04:30,870 --> 00:04:33,206 For 10 years, Bob's made a name for himself 94 00:04:33,206 --> 00:04:34,941 busting psychic frauds, 95 00:04:34,941 --> 00:04:36,976 and he's even got the private eye hat 96 00:04:36,976 --> 00:04:38,978 to prove he's the real deal. 97 00:04:38,978 --> 00:04:43,316 The common denominator that most of my clients share 98 00:04:43,316 --> 00:04:46,719 is that they're just good‐hearted people. 99 00:04:46,719 --> 00:04:49,255 There's people out there willing to prey on people like that, 100 00:04:49,255 --> 00:04:50,623 and that upsets me, 101 00:04:50,623 --> 00:04:53,259 but that also causes me to have a lot of determination 102 00:04:53,259 --> 00:04:55,128 to track these self‐proclaimed psychics down 103 00:04:55,128 --> 00:04:58,564 from coast to coast and bring them to justice. 104 00:04:58,564 --> 00:05:01,601 Goldberg: Bob's seen firsthand just how devastating it can be 105 00:05:01,601 --> 00:05:05,138 when someone takes advantage of that vulnerability. 106 00:05:05,138 --> 00:05:07,940 Early in his career, he got a call from a woman 107 00:05:07,940 --> 00:05:11,944 who'd lost her kids' entire college fund to a shady psychic. 108 00:05:11,944 --> 00:05:13,946 And I said, "Don't worry. You know, we'll build a case." 109 00:05:13,946 --> 00:05:15,515 So she said, "Bob, you don't understand." 110 00:05:15,515 --> 00:05:16,916 And I said, "No, I do," 111 00:05:16,916 --> 00:05:18,918 and she says, "No, you don't understand. 112 00:05:18,918 --> 00:05:20,353 I'm on the 8th floor. 113 00:05:20,353 --> 00:05:22,021 I'm standing on the ledge, 114 00:05:22,021 --> 00:05:24,924 and I think I'm just gonna take that one step and end it all." 115 00:05:24,924 --> 00:05:27,527 ♪♪ 116 00:05:27,527 --> 00:05:31,197 Goldberg: Luckily, Bob was able to talk the woman off the ledge, 117 00:05:31,197 --> 00:05:35,101 but for a brief moment, her life was in Bob's hands. 118 00:05:35,101 --> 00:05:37,170 And it bothers me to this day. 119 00:05:37,170 --> 00:05:39,338 ♪♪ 120 00:05:39,338 --> 00:05:42,275 I find it very rewarding helping the underdog, 121 00:05:42,275 --> 00:05:44,577 people that are written off, 122 00:05:44,577 --> 00:05:47,013 and not only be a comfort to that person, 123 00:05:47,013 --> 00:05:50,917 but also to help them financially recover. 124 00:05:50,917 --> 00:05:53,186 If there's one thing that I've learned 125 00:05:53,186 --> 00:05:55,354 from the 10 years that I've been investigating 126 00:05:55,354 --> 00:05:56,756 these psychic fraud cases, 127 00:05:56,756 --> 00:05:59,258 it's that anybody could be scammed 128 00:05:59,258 --> 00:06:01,761 if at a vulnerable moment in their life. 129 00:06:01,761 --> 00:06:05,331 Goldberg: And "vulnerable" is the perfect word to describe Debra, 130 00:06:05,331 --> 00:06:07,600 who's just broken up with her boyfriend 131 00:06:07,600 --> 00:06:11,437 and gone to a psychic parlor, desperate for answers. 132 00:06:11,437 --> 00:06:15,007 "Zena," the psychic, entered the room, 133 00:06:15,007 --> 00:06:18,311 and she was extremely attractive ‐‐ 134 00:06:18,311 --> 00:06:21,047 well‐dressed, beautiful makeup. 135 00:06:21,047 --> 00:06:23,916 She did not look like a psychic to me. 136 00:06:23,916 --> 00:06:27,019 ♪♪ 137 00:06:27,019 --> 00:06:29,021 I answered her questions, 138 00:06:29,021 --> 00:06:34,727 and she felt that from my aura vibe 139 00:06:34,727 --> 00:06:38,965 that there was multiple problems going on at the same time. 140 00:06:38,965 --> 00:06:40,767 ♪♪ 141 00:06:40,767 --> 00:06:44,237 I was in such a state of confusion 142 00:06:44,237 --> 00:06:47,306 and extremely vulnerable. 143 00:06:47,306 --> 00:06:50,576 Very few people understand how easy it is 144 00:06:50,576 --> 00:06:52,745 for someone to be defrauded when they're vulnerable, 145 00:06:52,745 --> 00:06:54,313 who are dealing with something ‐‐ an issue 146 00:06:54,313 --> 00:06:56,983 involving love or money or health, 147 00:06:56,983 --> 00:06:59,252 and so they don't know where to turn, 148 00:06:59,252 --> 00:07:02,054 and they think, "Hey, if I reach out to this anonymous person, 149 00:07:02,054 --> 00:07:03,656 this self‐proclaimed psychic, 150 00:07:03,656 --> 00:07:08,761 maybe they will give me the answer that I'm looking for." 151 00:07:08,761 --> 00:07:10,963 Saalfield: The outcome of that two‐hour meeting 152 00:07:10,963 --> 00:07:14,534 was that I had an attachment‐to‐money problem, 153 00:07:14,534 --> 00:07:19,572 and this is why I've had all these conflicts. 154 00:07:19,572 --> 00:07:23,376 She asked me to write her a check for $27,000 155 00:07:23,376 --> 00:07:27,180 and that she would hold it for 24 hours, 156 00:07:27,180 --> 00:07:32,318 and that would prove that I could let go of money. 157 00:07:32,318 --> 00:07:34,887 Initially, I thought 158 00:07:34,887 --> 00:07:38,424 that was the most ridiculous thing I'd ever heard. 159 00:07:38,424 --> 00:07:40,927 And then she went on this tirade about, 160 00:07:40,927 --> 00:07:42,895 "Your money's safe with me. 161 00:07:42,895 --> 00:07:46,299 You can have it back in 24 hours. 162 00:07:46,299 --> 00:07:48,634 I will give you your money back. 163 00:07:48,634 --> 00:07:52,004 You can trust me." 164 00:07:52,004 --> 00:07:55,241 So I handed this check to her in person, 165 00:07:55,241 --> 00:07:57,510 saying, "Here's the check." 166 00:07:57,510 --> 00:08:00,046 Goldberg: Yeah, Debra hands over $27,000 to a complete stranger. 167 00:08:00,046 --> 00:08:02,248 Saalfield: And came back the next day. 168 00:08:02,248 --> 00:08:04,283 Everyone was missing. 169 00:08:04,283 --> 00:08:05,251 No one answered the door. No one answered the phone. 170 00:08:05,251 --> 00:08:06,619 No contact. 171 00:08:06,619 --> 00:08:07,386 ♪♪ 172 00:08:12,758 --> 00:08:17,230 Goldberg: Debra has just been conned out of $27,000 by psychic Zena, 173 00:08:17,230 --> 00:08:18,798 and yet, her story is just beginning. 174 00:08:18,798 --> 00:08:20,867 But let's catch up with Ruth, who's hoping 175 00:08:20,867 --> 00:08:24,837 a visit to a psychic will turn her life around. 176 00:08:24,837 --> 00:08:28,140 Nygaard: In April of 2016, I received a call from a woman, 177 00:08:28,140 --> 00:08:31,477 and she told me that she had been defrauded by a psychic, 178 00:08:31,477 --> 00:08:34,680 and it was someone that was extremely vulnerable. 179 00:08:34,680 --> 00:08:39,485 This woman was one of the most vulnerable people 180 00:08:39,485 --> 00:08:41,921 that I have helped in the 10 years 181 00:08:41,921 --> 00:08:45,625 that I've been investigating psychic fraud cases. 182 00:08:45,625 --> 00:08:50,363 ♪♪ 183 00:08:50,363 --> 00:08:54,967 Ruth: The day that I met Zoe, I was at a very low point in my life, 184 00:08:54,967 --> 00:08:57,904 and I thought I would have some answers 185 00:08:57,904 --> 00:09:00,573 and perhaps make some progress 186 00:09:00,573 --> 00:09:06,178 into taking some positive steps in my life. 187 00:09:06,178 --> 00:09:09,282 So, I decided to walk up the stairs, 188 00:09:09,282 --> 00:09:11,918 [ Knock on door ] and I knocked on the door, 189 00:09:11,918 --> 00:09:15,021 and a woman answered, 190 00:09:15,021 --> 00:09:16,789 and this was Zoe. 191 00:09:16,789 --> 00:09:18,357 ♪♪ 192 00:09:18,357 --> 00:09:20,860 Zoe said that she could just tell 193 00:09:20,860 --> 00:09:22,929 that there was someone very important 194 00:09:22,929 --> 00:09:25,564 coming to see her that day. 195 00:09:25,564 --> 00:09:28,634 And she invited me in. 196 00:09:28,634 --> 00:09:30,503 She was very empathetic. 197 00:09:30,503 --> 00:09:32,838 I found myself confiding in her. 198 00:09:32,838 --> 00:09:36,442 I had shared with her that I had gone through 199 00:09:36,442 --> 00:09:40,613 a very acrimonious and difficult divorce. 200 00:09:40,613 --> 00:09:44,150 My children had been very damaged 201 00:09:44,150 --> 00:09:47,486 and were extremely emotionally distraught 202 00:09:47,486 --> 00:09:51,257 over the breakup of my family and my marriage. 203 00:09:51,257 --> 00:09:54,627 Goldberg: A broken marriage and a traumatized family. 204 00:09:54,627 --> 00:09:56,662 You wouldn't think it could get any worse, 205 00:09:56,662 --> 00:09:58,931 but for Ruth, it does. 206 00:09:58,931 --> 00:10:01,334 I had been in a near‐fatal accident 207 00:10:01,334 --> 00:10:06,572 that I had had head and spinal cord injuries 208 00:10:06,572 --> 00:10:08,941 and that it had been many, many years 209 00:10:08,941 --> 00:10:13,045 that I had suffered with physical pain. 210 00:10:13,045 --> 00:10:19,385 I felt that too many things were going very badly astray, 211 00:10:19,385 --> 00:10:22,488 and I was losing control of my life. 212 00:10:22,488 --> 00:10:24,123 And on that day when I most needed a savior, 213 00:10:24,123 --> 00:10:26,192 I met Zoe. 214 00:10:26,192 --> 00:10:29,128 Goldberg: Zoe tells Ruth she should come back the next day 215 00:10:29,128 --> 00:10:31,097 so Zoe can pray for her. 216 00:10:31,097 --> 00:10:35,001 Ruth leaves feeling relieved. 217 00:10:35,001 --> 00:10:39,905 Edward: People go to psychics because it's the poor man's therapy. 218 00:10:39,905 --> 00:10:42,208 I started to watch different psychics, 219 00:10:42,208 --> 00:10:46,312 and I said, "This is baloney. It's all acting." 220 00:10:46,312 --> 00:10:48,280 ♪♪ 221 00:10:48,280 --> 00:10:52,385 If you look at the really nasty psychics that are out there, 222 00:10:52,385 --> 00:10:55,054 they are doing, kind of, profiling. 223 00:10:55,054 --> 00:10:57,023 They're looking for a weak point. 224 00:10:57,023 --> 00:11:00,559 Once they find that weak spot, 225 00:11:00,559 --> 00:11:04,830 they will not let go of it for love or money. 226 00:11:04,830 --> 00:11:06,866 ♪♪ 227 00:11:06,866 --> 00:11:10,836 I was very curious to know what would happen the next day, 228 00:11:10,836 --> 00:11:13,839 and I went back to Zoe's office. 229 00:11:13,839 --> 00:11:15,741 Goldberg: Zoe has some answers, 230 00:11:15,741 --> 00:11:18,844 but not exactly the ones Ruth is hoping for. 231 00:11:18,844 --> 00:11:22,214 She tells Ruth that her family is suffering from 232 00:11:22,214 --> 00:11:24,483 a multi‐generational curse ‐‐ 233 00:11:24,483 --> 00:11:25,084 a curse that, as luck would have it, 234 00:11:25,084 --> 00:11:27,019 only Zoe can break. 235 00:11:27,019 --> 00:11:28,954 She described that curse 236 00:11:28,954 --> 00:11:31,557 as having come down my mother's line 237 00:11:31,557 --> 00:11:35,628 and that I was the one uniquely gifted 238 00:11:35,628 --> 00:11:40,099 with the heart and the caring to save them all. 239 00:11:40,099 --> 00:11:41,901 One of the things that she needed to do 240 00:11:41,901 --> 00:11:45,938 was to cover me with powerful protection, 241 00:11:45,938 --> 00:11:50,142 and that protection came in the form of gold. 242 00:11:50,142 --> 00:11:53,946 She had her daughter, Sarah, go into another room 243 00:11:53,946 --> 00:11:56,649 and come back with a very large gold chain 244 00:11:56,649 --> 00:11:59,051 and several gold coins, 245 00:11:59,051 --> 00:12:01,387 and she said this would protect me 246 00:12:01,387 --> 00:12:05,391 from any more evil influence in my life. 247 00:12:05,391 --> 00:12:07,927 Goldberg: The price tag on all that gold bling? 248 00:12:07,927 --> 00:12:10,663 A mere $18,000. 249 00:12:10,663 --> 00:12:14,300 And no, it isn't covered by Ruth's health insurance. 250 00:12:14,300 --> 00:12:18,037 $18,000 was a lot of money, and I thought to myself, 251 00:12:18,037 --> 00:12:23,809 "Well, maybe if I purchase this, I will always have it, 252 00:12:23,809 --> 00:12:27,446 and what's the harm in owning gold? 253 00:12:27,446 --> 00:12:30,116 Especially if it's going to change my life." 254 00:12:30,116 --> 00:12:32,618 Goldberg: Sounds reasonable ‐‐ kind of. 255 00:12:32,618 --> 00:12:34,620 Except there is a catch. 256 00:12:34,620 --> 00:12:37,723 Zoe says she has to keep the gold at her church, 257 00:12:37,723 --> 00:12:39,725 or the magic won't work. 258 00:12:39,725 --> 00:12:42,261 I thought if I had been scammed, 259 00:12:42,261 --> 00:12:44,997 I would probably never hear from Zoe again. 260 00:12:44,997 --> 00:12:47,800 And even though that was somewhat of a fleeting thought, 261 00:12:47,800 --> 00:12:51,103 it was only momentary, because Zoe told me 262 00:12:51,103 --> 00:12:55,641 that she was going to be with me for life. 263 00:12:55,641 --> 00:12:59,411 Nygaard: Ruth was a person who was very devoted to her family, 264 00:12:59,411 --> 00:13:01,580 and what happened was that the psychic 265 00:13:01,580 --> 00:13:04,150 preyed upon Ruth's love of her family. 266 00:13:04,150 --> 00:13:06,385 These are the things that these self‐proclaimed psychics 267 00:13:06,385 --> 00:13:08,487 often do to emotionally extort victims, 268 00:13:08,487 --> 00:13:10,723 and that's exactly what happened to Ruth. 269 00:13:10,723 --> 00:13:12,992 Goldberg: Ruth thinks her troubles are behind her, 270 00:13:12,992 --> 00:13:15,928 but then Zoe tells her about the witches. 271 00:13:15,928 --> 00:13:17,463 Wait. The what?! 272 00:13:17,463 --> 00:13:18,497 Ruth: She said that the witches who were surrounding my family 273 00:13:18,497 --> 00:13:21,167 were going to destroy us, 274 00:13:21,167 --> 00:13:24,770 that imminent danger was going to come down on me 275 00:13:24,770 --> 00:13:29,475 unless I invested more money. 276 00:13:29,475 --> 00:13:31,510 Nygaard: In their mind, the victim says, 277 00:13:31,510 --> 00:13:33,646 "But what if she is telling the truth 278 00:13:33,646 --> 00:13:36,949 and I don't do what she's asking me? 279 00:13:36,949 --> 00:13:39,418 I'll never be able to forgive myself." 280 00:13:39,418 --> 00:13:42,221 ♪♪ 281 00:13:42,221 --> 00:13:44,290 Goldberg: Now, let's not forget about Debra, 282 00:13:44,290 --> 00:13:48,694 who is instantly regretting giving $27,000 283 00:13:48,694 --> 00:13:51,897 to her brand‐new psychic friend Zena. 284 00:13:51,897 --> 00:13:55,935 As soon as I got home, I tried to stop the funds from the bank, 285 00:13:55,935 --> 00:13:59,905 and they had already been withdrawn. 286 00:13:59,905 --> 00:14:02,675 And it was just right there. 287 00:14:02,675 --> 00:14:05,277 It was like, "What have you just done? 288 00:14:05,277 --> 00:14:07,413 You can't be serious." 289 00:14:07,413 --> 00:14:12,184 And those decisions that I made have hurt a lot of people, 290 00:14:12,184 --> 00:14:16,455 especially my family, and put me through a lot. 291 00:14:16,455 --> 00:14:19,191 But she was messing with the wrong person. 292 00:14:19,191 --> 00:14:22,094 ♪♪ 293 00:14:22,094 --> 00:14:27,600 I kept calling Zena and asking her to give me back my money, 294 00:14:27,600 --> 00:14:31,103 and if she didn't give it back, I would go to the police. 295 00:14:31,103 --> 00:14:33,539 Goldberg: Zena pays back some of the money, 296 00:14:33,539 --> 00:14:36,775 but after a lot of bad checks and broken promises, 297 00:14:36,775 --> 00:14:40,145 Debra is still out $17,000. 298 00:14:40,145 --> 00:14:43,515 Saalfield: You may have embarrassed and humiliated me, 299 00:14:43,515 --> 00:14:45,818 but I'm a fighter, 300 00:14:45,818 --> 00:14:48,887 and I'm not gonna lose that kind of money. 301 00:14:48,887 --> 00:14:51,523 ♪♪ 302 00:14:51,523 --> 00:14:56,495 I went to the local police station and filed a report. 303 00:14:56,495 --> 00:14:58,564 I assumed ‐‐ wrongly ‐‐ 304 00:14:58,564 --> 00:15:04,103 that I would be treated fairly and that justice would prevail, 305 00:15:04,103 --> 00:15:06,405 and that did not happen. 306 00:15:06,405 --> 00:15:07,973 ♪♪ 307 00:15:07,973 --> 00:15:10,909 Goldberg: The officer refuses to take Debra's report 308 00:15:10,909 --> 00:15:14,513 because her beef is with a psychic. 309 00:15:14,513 --> 00:15:17,049 Nygaard: The average victim walks into a police station 310 00:15:17,049 --> 00:15:19,184 and gets the complete runaround. 311 00:15:19,184 --> 00:15:21,920 They're told that because they willingly gave their money 312 00:15:21,920 --> 00:15:23,389 to the self‐proclaimed psychic 313 00:15:23,389 --> 00:15:25,257 that no crime has been committed, 314 00:15:25,257 --> 00:15:27,559 which ticks me off to no end, 315 00:15:27,559 --> 00:15:30,729 because the very definition of a confidence scheme 316 00:15:30,729 --> 00:15:33,632 is to gain the confidence and trust of a victim 317 00:15:33,632 --> 00:15:36,835 in order to get them to willingly give the money over. 318 00:15:36,835 --> 00:15:40,139 This is not a victimless crime. 319 00:15:40,139 --> 00:15:43,108 Goldberg: If Debra's going to fight back against Zena, 320 00:15:43,108 --> 00:15:46,378 she's gonna need help from someone who knows the ropes ‐‐ 321 00:15:46,378 --> 00:15:49,114 someone like Bob Nygaard. 322 00:15:49,114 --> 00:15:51,817 Nygaard: The classic scenario when someone calls me, 323 00:15:51,817 --> 00:15:53,052 I said, "I'm not any psychic, but I'll bet you went in 324 00:15:53,052 --> 00:15:55,421 and you paid a nominal fee ‐‐ something under $100 ‐‐ 325 00:15:55,421 --> 00:15:57,022 and then the psychic told you 326 00:15:57,022 --> 00:15:59,892 that she could see a darkness or a negativity ‐‐ 327 00:15:59,892 --> 00:16:02,194 'So, what I need to do is I need to work with 328 00:16:02,194 --> 00:16:04,830 crystals and candles, but they're expensive. 329 00:16:04,830 --> 00:16:07,700 You just need to give me this money temporarily, 330 00:16:07,700 --> 00:16:10,469 and I'm gonna take it to my church, to the altar, 331 00:16:10,469 --> 00:16:12,671 and I'm gonna pray over the money and cleanse it, 332 00:16:12,671 --> 00:16:14,606 because money is the root of all evil, 333 00:16:14,606 --> 00:16:16,709 and then I'm gonna give it back to you.'" 334 00:16:16,709 --> 00:16:18,944 And then I just hear silence on the other end of the phone 335 00:16:18,944 --> 00:16:20,346 as I'm talking to the victim. 336 00:16:20,346 --> 00:16:22,147 [ Chuckles ] Complete silence. 337 00:16:22,147 --> 00:16:24,383 ♪♪ 338 00:16:24,383 --> 00:16:27,286 When Debra called me up and said that she met a woman 339 00:16:27,286 --> 00:16:29,421 who went by the name of Psychic Zena, 340 00:16:29,421 --> 00:16:33,258 AKA Sylvia Mitchell, right away, I said, "You know what? 341 00:16:33,258 --> 00:16:34,760 This is theft ‐‐ 342 00:16:34,760 --> 00:16:37,796 theft by false pretenses, theft by false promise, 343 00:16:37,796 --> 00:16:40,299 theft by deception." 344 00:16:40,299 --> 00:16:43,836 Bob was on this case like... 345 00:16:43,836 --> 00:16:47,005 [ Chuckles ] I can't describe how. 346 00:16:47,005 --> 00:16:53,212 He was intensely motivated to catch this particular psychic. 347 00:16:53,212 --> 00:16:55,581 Nygaard: I wrote out a statement of what occurred. 348 00:16:55,581 --> 00:16:58,350 I really detailed the facts of the circumstances 349 00:16:58,350 --> 00:17:01,587 under which the money was given and what she was told. 350 00:17:01,587 --> 00:17:03,622 Saalfield: He was moving forward on the case, 351 00:17:03,622 --> 00:17:07,960 gathering information, trying to cut through red tape 352 00:17:07,960 --> 00:17:13,365 and get the law enforcement bureau to pay attention. 353 00:17:13,365 --> 00:17:17,035 Nygaard: I brought it to the 6th Precinct detective squad and the NYPD, 354 00:17:17,035 --> 00:17:18,270 and unlike Debra, 355 00:17:18,270 --> 00:17:20,773 who just called up and couldn't get anywhere, 356 00:17:20,773 --> 00:17:24,009 I'm an ex‐cop, so I go in there and say, "Hey, listen, guys, 357 00:17:24,009 --> 00:17:25,611 I need you to do this, you know? 358 00:17:25,611 --> 00:17:28,947 And I know it's a crime because a theft is a theft." 359 00:17:28,947 --> 00:17:31,116 ♪♪ 360 00:17:31,116 --> 00:17:33,352 Goldberg: Karma catches up with Psychic Zena, 361 00:17:33,352 --> 00:17:36,188 and she's arrested for scheming to defraud 362 00:17:36,188 --> 00:17:38,624 and grand larceny. 363 00:17:38,624 --> 00:17:40,959 But the day of the trial brings surprises 364 00:17:40,959 --> 00:17:43,796 that no one saw coming. 365 00:17:43,796 --> 00:17:45,931 ♪♪ 366 00:17:51,737 --> 00:17:55,207 Goldberg: The wheels of justice are starting to turn for Debra. 367 00:17:55,207 --> 00:17:58,010 As for Ruth, she doesn't even realize yet 368 00:17:58,010 --> 00:17:59,845 that she's being conned. 369 00:17:59,845 --> 00:18:02,181 And then, there's Priti. 370 00:18:02,181 --> 00:18:05,083 Nygaard: Priti Mahalanobis is a very intelligent woman. 371 00:18:05,083 --> 00:18:07,553 I mean, she holds a master's in economics. 372 00:18:07,553 --> 00:18:12,357 A lot of intelligent people are defrauded in this type of scam. 373 00:18:12,357 --> 00:18:15,194 Goldberg: Priti has a good home life, a loving husband, 374 00:18:15,194 --> 00:18:18,797 and is even planning to launch her own business. 375 00:18:18,797 --> 00:18:21,467 But she's suffering from serious stomach problems 376 00:18:21,467 --> 00:18:23,535 that doctors can't help her with. 377 00:18:23,535 --> 00:18:25,637 Then she finds a coupon in the paper 378 00:18:25,637 --> 00:18:30,342 for a super cheap psychic reading by a Mrs. Starr. 379 00:18:30,342 --> 00:18:33,645 Mahalanobis: She was a young woman in her late 20s, early 30s. 380 00:18:33,645 --> 00:18:35,547 She didn't look anything out of the ordinary. 381 00:18:35,547 --> 00:18:37,583 She looked like a normal person. 382 00:18:37,583 --> 00:18:40,786 I went there with a very open mind, 383 00:18:40,786 --> 00:18:43,822 'cause I was just really desperate, 384 00:18:43,822 --> 00:18:45,390 you know, hoping for answers 385 00:18:45,390 --> 00:18:48,660 and just open to, like, "Okay, you know, can you guide me? 386 00:18:48,660 --> 00:18:52,297 Can you lead me? Can you help me?" 387 00:18:52,297 --> 00:18:55,968 Goldberg: I'll give you three guesses as to what happens next. 388 00:18:55,968 --> 00:18:59,805 Priti says Mrs. Starr, whose real name is Peaches Stevens ‐‐ 389 00:18:59,805 --> 00:19:01,540 yeah, that's her name ‐‐ 390 00:19:01,540 --> 00:19:05,611 tells her that Priti's family has an evil curse on it. 391 00:19:05,611 --> 00:19:08,213 Wait. Where have I heard that one before? 392 00:19:08,213 --> 00:19:12,217 And that's the reason why it was causing all these problems ‐‐ 393 00:19:12,217 --> 00:19:14,553 not just for me, but for the whole family ‐‐ 394 00:19:14,553 --> 00:19:19,658 and that was behind my digestive issues, as well. 395 00:19:19,658 --> 00:19:21,326 Goldberg: Priti says that Peaches tells her 396 00:19:21,326 --> 00:19:23,395 to perform a ritual that night 397 00:19:23,395 --> 00:19:27,165 which involves putting money and a list of family names 398 00:19:27,165 --> 00:19:28,333 in an envelope 399 00:19:28,333 --> 00:19:31,003 and then placing it under her mattress. 400 00:19:31,003 --> 00:19:33,472 But that is not even the crazy part. 401 00:19:33,472 --> 00:19:35,574 She also told me to take a grapefruit 402 00:19:35,574 --> 00:19:36,542 and put it under the bed. 403 00:19:36,542 --> 00:19:38,377 Goldberg: That's right ‐‐ a grapefruit. 404 00:19:38,377 --> 00:19:41,647 I guess a peach would've been too on‐the‐nose. 405 00:19:41,647 --> 00:19:42,814 Anyway... 406 00:19:42,814 --> 00:19:45,918 The next day, Priti says she visits Mrs. Starr, 407 00:19:45,918 --> 00:19:48,053 bringing the grapefruit with her. 408 00:19:48,053 --> 00:19:50,122 Mahalanobis: She took the grapefruit, 409 00:19:50,122 --> 00:19:53,625 she cut it in the shape of a cross, 410 00:19:53,625 --> 00:19:57,062 and then she pried it open 411 00:19:57,062 --> 00:20:00,299 to reveal the center inside the grapefruit 412 00:20:00,299 --> 00:20:06,204 was a very horrific‐looking thing ‐‐ 413 00:20:06,204 --> 00:20:08,173 something black. 414 00:20:08,173 --> 00:20:10,742 It looks like evil, basically. 415 00:20:10,742 --> 00:20:13,245 It looks like something really horrible. 416 00:20:13,245 --> 00:20:16,181 Her reaction to it, actually, was like, 417 00:20:16,181 --> 00:20:18,650 "[Gasps] Oh, my God! Oh, my God!" 418 00:20:18,650 --> 00:20:22,054 She was ‐‐ She was, like, horrified. 419 00:20:22,054 --> 00:20:23,622 She goes, "That was the evil 420 00:20:23,622 --> 00:20:26,558 that had made a home in your body, 421 00:20:26,558 --> 00:20:28,961 and it got attracted to the money in the envelope 422 00:20:28,961 --> 00:20:30,262 under your mattress, 423 00:20:30,262 --> 00:20:33,098 and it got caught into the grapefruit." 424 00:20:33,098 --> 00:20:35,133 I was really scared, and I couldn't believe 425 00:20:35,133 --> 00:20:38,203 that that had come out of my body. 426 00:20:38,203 --> 00:20:39,371 It strengthened my belief 427 00:20:39,371 --> 00:20:41,673 that what she was telling me was true. 428 00:20:41,673 --> 00:20:43,742 ♪♪ 429 00:20:43,742 --> 00:20:48,380 The grapefruit trick, okay, is very well‐known to magicians. 430 00:20:48,380 --> 00:20:50,415 It is not very hard 431 00:20:50,415 --> 00:20:54,019 to get something into the center of a grapefruit 432 00:20:54,019 --> 00:20:56,588 if you know how to do it. 433 00:20:56,588 --> 00:21:00,025 Goldberg: Yeah, pretty easy, as you can see in this YouTube video 434 00:21:00,025 --> 00:21:02,327 showing how to put a card into an orange ‐‐ 435 00:21:02,327 --> 00:21:04,229 if that's your thing. 436 00:21:04,229 --> 00:21:07,366 They probably got the hairball from their cat. 437 00:21:07,366 --> 00:21:09,301 People like that save stuff like that 438 00:21:09,301 --> 00:21:11,236 for just the right moment. 439 00:21:11,236 --> 00:21:14,506 That's just so wrong, you know? I mean...[ Chuckles ] 440 00:21:14,506 --> 00:21:16,675 Goldberg: But as far as Priti knows, 441 00:21:16,675 --> 00:21:20,245 all that evil has to be dealt with right away, 442 00:21:20,245 --> 00:21:22,814 or Priti, her family, and their Quiznos 443 00:21:22,814 --> 00:21:24,916 would be in mortal danger. 444 00:21:24,916 --> 00:21:27,853 Priti says Peaches has a fix. 445 00:21:27,853 --> 00:21:31,089 All she has to do is buy a golden tabernacle. 446 00:21:31,089 --> 00:21:35,193 And come on ‐‐ how much could one of those possibly cost? 447 00:21:35,193 --> 00:21:41,133 Because it's made out of gold, it's going to cost $19,000. 448 00:21:41,133 --> 00:21:42,334 Yeah. 449 00:21:42,334 --> 00:21:46,138 And so at that point, I was like, "Oh, my God." 450 00:21:46,138 --> 00:21:50,776 Like, where am I gonna come up with $19,000? 451 00:21:50,776 --> 00:21:54,846 Goldberg: That $19,000 quickly turns into $50,000 ‐‐ 452 00:21:54,846 --> 00:21:57,149 money Priti does not have. 453 00:21:57,149 --> 00:22:00,485 So she gives Peaches all of her family jewelry ‐‐ 454 00:22:00,485 --> 00:22:02,387 $65,000 worth. 455 00:22:02,387 --> 00:22:05,357 But hey, at least Priti can tell her family 456 00:22:05,357 --> 00:22:09,895 that she saved them from a diabolical curse...right? 457 00:22:09,895 --> 00:22:13,899 Mahalanobis: She told me that in order for her work to be effective, 458 00:22:13,899 --> 00:22:20,338 it was extremely important that I not tell anybody, 459 00:22:20,338 --> 00:22:24,242 that I had to keep it just between me and her. 460 00:22:24,242 --> 00:22:25,877 As soon as a psychic says to you, 461 00:22:25,877 --> 00:22:28,213 "You can't talk about the work with anybody," 462 00:22:28,213 --> 00:22:30,882 it's time to run in the opposite direction. 463 00:22:30,882 --> 00:22:32,651 Goldberg: But Priti is not running. 464 00:22:32,651 --> 00:22:36,855 In fact, she tries to come up with more money for her psychic. 465 00:22:36,855 --> 00:22:37,989 ♪♪ 466 00:22:37,989 --> 00:22:40,759 Debra is realizing that getting revenge on hers 467 00:22:40,759 --> 00:22:42,794 is going to involve a trial 468 00:22:42,794 --> 00:22:46,531 that will reveal to the world just how gullible she's been. 469 00:22:46,531 --> 00:22:49,000 Debra Saalfield's case against Sylvia Mitchell, 470 00:22:49,000 --> 00:22:50,335 it actually went to trial. 471 00:22:50,335 --> 00:22:52,471 It was a very rare occurrence. 472 00:22:52,471 --> 00:22:54,840 Goldberg: Usually, cases like Sylvia Mitchell's 473 00:22:54,840 --> 00:22:57,042 get pled out before going to court, 474 00:22:57,042 --> 00:22:59,644 but Zena decides to take her chances. 475 00:22:59,644 --> 00:23:01,747 A trial, it will be. 476 00:23:01,747 --> 00:23:06,151 I had no clue how important this trial was. 477 00:23:06,151 --> 00:23:09,588 To me, it was just a little crime case 478 00:23:09,588 --> 00:23:14,192 and it didn't have any significance in the legal world. 479 00:23:14,192 --> 00:23:17,095 [ Camera shutters clicking ] But I was very wrong. 480 00:23:17,095 --> 00:23:19,431 ♪♪ 481 00:23:22,968 --> 00:23:25,303 Goldberg: Debra, the victim of a psychic scam artist, 482 00:23:25,303 --> 00:23:27,906 is about to have her day in court. 483 00:23:27,906 --> 00:23:32,410 Priti has shelled out over $60,000 to her psychic. 484 00:23:32,410 --> 00:23:35,213 But the next twist in Ruth's psychic saga 485 00:23:35,213 --> 00:23:38,383 is gonna make that look like chump change. 486 00:23:38,383 --> 00:23:41,253 Ruth has already dropped $18,000 487 00:23:41,253 --> 00:23:43,555 on curse‐breaking golden amulets, 488 00:23:43,555 --> 00:23:48,193 but apparently, 18 grand does not buy what it used to. 489 00:23:48,193 --> 00:23:52,731 Zoe told me that imminent danger was going to come down on me 490 00:23:52,731 --> 00:23:56,101 unless I invested more money. 491 00:23:56,101 --> 00:23:58,570 ♪♪ 492 00:23:58,570 --> 00:23:59,738 By this time, 493 00:23:59,738 --> 00:24:04,376 I was completely taken in by her prognostications, 494 00:24:04,376 --> 00:24:05,710 and so I did it. 495 00:24:05,710 --> 00:24:07,512 ♪♪ 496 00:24:07,512 --> 00:24:10,515 Every time I stood in front of the teller, 497 00:24:10,515 --> 00:24:14,352 I felt like I was going to faint with stress. 498 00:24:14,352 --> 00:24:19,825 I felt absolutely sick with what I was doing. 499 00:24:19,825 --> 00:24:25,230 I think it was $505,000 that was now invested. 500 00:24:25,230 --> 00:24:29,668 But the other side of me just wanted to save my family, 501 00:24:29,668 --> 00:24:31,369 and I would have done anything. 502 00:24:31,369 --> 00:24:33,972 Money didn't mean anything compared to that. 503 00:24:33,972 --> 00:24:37,008 Goldberg: Then, just when things are at their worst, 504 00:24:37,008 --> 00:24:39,978 Ruth's life suddenly starts to get better. 505 00:24:39,978 --> 00:24:43,815 Are Zoe's psychic powers legit after all? 506 00:24:43,815 --> 00:24:46,818 Ruth: Things turned around for me very suddenly. 507 00:24:46,818 --> 00:24:49,721 I had a breakthrough in my divorce settlement. 508 00:24:49,721 --> 00:24:51,690 I saw this as a fresh start, 509 00:24:51,690 --> 00:24:54,893 an opportunity that could change my life. 510 00:24:54,893 --> 00:24:58,964 And then Zoe said that without powerful protection, 511 00:24:58,964 --> 00:25:01,199 all of it would fall apart. 512 00:25:01,199 --> 00:25:04,502 She said that this would cost $160,000. 513 00:25:04,502 --> 00:25:06,838 [ Sighs ] 514 00:25:06,838 --> 00:25:09,007 Goldberg: "[ Sighs ]" is right. 515 00:25:09,007 --> 00:25:10,609 But Ruth pays up, 516 00:25:10,609 --> 00:25:14,512 and she says she's now given Zoe a staggering grand total 517 00:25:14,512 --> 00:25:17,616 of $741,000. 518 00:25:17,616 --> 00:25:19,517 ♪♪ 519 00:25:19,517 --> 00:25:23,388 Well, at least Zoe's promises are finally paying off. 520 00:25:23,388 --> 00:25:25,690 That is, until they're not. 521 00:25:25,690 --> 00:25:28,727 Ruth: My divorce lawyer left the practice of family law 522 00:25:28,727 --> 00:25:30,395 and abandoned my case, 523 00:25:30,395 --> 00:25:33,198 and life for me was worse than ever. 524 00:25:33,198 --> 00:25:36,701 I was furious because I'd invested so much money 525 00:25:36,701 --> 00:25:38,169 to ensure that the divorce came out right 526 00:25:38,169 --> 00:25:40,071 and that my family would be made whole, 527 00:25:40,071 --> 00:25:43,074 and basically, everything that she ever promised me 528 00:25:43,074 --> 00:25:44,509 went up in smoke. 529 00:25:44,509 --> 00:25:47,012 Goldberg: Ruth is devastated, but finally, 530 00:25:47,012 --> 00:25:52,651 after all this time and money, Zoe's spell over her is broken. 531 00:25:52,651 --> 00:25:55,287 Furious and ashamed, she's ready 532 00:25:55,287 --> 00:25:58,790 to get some good, old‐fashioned revenge. 533 00:25:58,790 --> 00:26:00,492 I took some action, 534 00:26:00,492 --> 00:26:03,662 and what I did was I found Bob Nygaard. 535 00:26:03,662 --> 00:26:05,664 [ Camera shutter clicks ] 536 00:26:05,664 --> 00:26:07,899 When Ruth called me, I just felt 537 00:26:07,899 --> 00:26:10,335 that she was in such a low place. 538 00:26:10,335 --> 00:26:13,571 As far as cases go, it was one of my most challenging, 539 00:26:13,571 --> 00:26:16,741 in terms of helping a victim who had hit rock bottom. 540 00:26:16,741 --> 00:26:22,180 I thought I would be met with derision and eye‐rolling. 541 00:26:22,180 --> 00:26:24,215 Bob never did that. 542 00:26:24,215 --> 00:26:26,351 He told me the truth ‐‐ 543 00:26:26,351 --> 00:26:28,253 Zoe was a criminal. 544 00:26:28,253 --> 00:26:32,424 ♪♪ 545 00:26:32,424 --> 00:26:35,260 Goldberg: Priti now says her psychic, Peaches, 546 00:26:35,260 --> 00:26:37,595 is demanding even more cash, 547 00:26:37,595 --> 00:26:41,333 and the price for lifting her family's curse now? 548 00:26:41,333 --> 00:26:45,003 Seven golden tabernacles. 549 00:26:45,003 --> 00:26:47,105 Mahalanobis: Seven lifetimes ago, 550 00:26:47,105 --> 00:26:51,343 I got involved in all these bad, evil things. 551 00:26:51,343 --> 00:26:56,581 So for seven lifetimes, seven tabernacles. 552 00:26:56,581 --> 00:26:58,583 Each one was $19,000. 553 00:26:58,583 --> 00:27:01,119 [ Chuckles ] Right? So do the math. 554 00:27:01,119 --> 00:27:04,723 That was like 130‐some thousand dollars 555 00:27:04,723 --> 00:27:08,793 So it was just like [Sighs] gosh. 556 00:27:08,793 --> 00:27:14,099 It basically bled my business account dry. 557 00:27:14,099 --> 00:27:15,533 What she did tell me is that 558 00:27:15,533 --> 00:27:19,671 if I told anyone about the work that she was doing 559 00:27:19,671 --> 00:27:24,943 that the evil would escape, and then at that point, 560 00:27:24,943 --> 00:27:29,080 there was nothing that she could do to help me. 561 00:27:29,080 --> 00:27:31,950 Nygaard: Priti was just trying to help herself and help her family. 562 00:27:31,950 --> 00:27:34,452 You know, it was very devastating for her. 563 00:27:34,452 --> 00:27:38,456 Goldberg: Priti has started putting her payments to Peaches on plastic, 564 00:27:38,456 --> 00:27:40,392 making them impossible to hide. 565 00:27:40,392 --> 00:27:45,463 Mahalanobis: My husband had actually found the credit card statement, 566 00:27:45,463 --> 00:27:47,832 and so he questioned me about that, 567 00:27:47,832 --> 00:27:50,769 like, "What is this? What is this charge for?" 568 00:27:50,769 --> 00:27:53,905 I was just getting caught deeper and deeper 569 00:27:53,905 --> 00:27:57,509 in this web of lies that Peaches was having me create, 570 00:27:57,509 --> 00:28:01,980 and it just felt so unnatural to me 571 00:28:01,980 --> 00:28:04,149 to cover all this up. 572 00:28:04,149 --> 00:28:06,584 ♪♪ 573 00:28:06,584 --> 00:28:08,453 I couldn't sleep at night. 574 00:28:08,453 --> 00:28:11,923 I was constantly anxious. 575 00:28:11,923 --> 00:28:13,625 My husband, in particular, 576 00:28:13,625 --> 00:28:16,761 knew that something was very, very wrong. 577 00:28:16,761 --> 00:28:19,631 He just kept trying to get me to tell him, and I wouldn't tell him, 578 00:28:19,631 --> 00:28:21,566 because I was so afraid of that evil coming out. 579 00:28:21,566 --> 00:28:25,136 Having to lie to him was the most difficult thing. 580 00:28:25,136 --> 00:28:28,306 It really tore me apart. 581 00:28:28,306 --> 00:28:32,177 Goldberg: After nine months of escalating payments to Peaches, 582 00:28:32,177 --> 00:28:34,913 Priti's sub shop goes under. 583 00:28:34,913 --> 00:28:36,981 Mahalanobis: Once I closed the Quiznos, 584 00:28:36,981 --> 00:28:40,585 I had hit rock bottom at that point. 585 00:28:40,585 --> 00:28:44,089 Over the course of that nine months, 586 00:28:44,089 --> 00:28:47,192 between the value of my jewelry at that time 587 00:28:47,192 --> 00:28:50,762 and all the other gifts and money that I gave her, 588 00:28:50,762 --> 00:28:55,500 it was close to $136,000. 589 00:28:55,500 --> 00:29:00,371 And that does not include the loss of my Quiznos business. 590 00:29:00,371 --> 00:29:02,440 Goldberg: Feeling terrified and alone, 591 00:29:02,440 --> 00:29:06,111 Priti decides to open up to her husband, Abhijit. 592 00:29:06,111 --> 00:29:10,715 Finally being able to tell him was very liberating. 593 00:29:10,715 --> 00:29:13,318 And when he found out what was going on, 594 00:29:13,318 --> 00:29:18,890 he was actually very relieved to finally know the truth. 595 00:29:18,890 --> 00:29:21,793 That's when I realized, 596 00:29:21,793 --> 00:29:26,131 you know, to the extent that I had been conned. 597 00:29:26,131 --> 00:29:27,665 Goldberg: With her family behind her, 598 00:29:27,665 --> 00:29:30,668 Priti's finally ready to fight back. 599 00:29:30,668 --> 00:29:33,571 I was after justice. I wanted to stop her. 600 00:29:33,571 --> 00:29:37,942 I didn't want anyone else to go through what I went through. 601 00:29:37,942 --> 00:29:41,246 Goldberg: And a certain P.I. is about to step into the fight. 602 00:29:41,246 --> 00:29:42,881 ♪♪ 603 00:29:46,951 --> 00:29:49,888 Goldberg: After years of financial and emotional devastation 604 00:29:49,888 --> 00:29:51,723 at the hands of their psychics, 605 00:29:51,723 --> 00:29:56,427 Debra, Priti, and Ruth are all seeking justice. 606 00:29:56,427 --> 00:29:59,531 Debra's case against the cunning clairvoyant Zena 607 00:29:59,531 --> 00:30:01,666 is about to go to trial. 608 00:30:01,666 --> 00:30:05,970 It was such a high‐profile case with a Manhattan psychic, 609 00:30:05,970 --> 00:30:08,006 you know, ripping this woman off. 610 00:30:08,006 --> 00:30:10,775 All the media in New York was all over the case. 611 00:30:10,775 --> 00:30:12,443 [ Camera shutters click ] 612 00:30:12,443 --> 00:30:15,847 Goldberg: Sylvia's attorney offers Debra a settlement agreement, 613 00:30:15,847 --> 00:30:17,882 but Debra has other plans. 614 00:30:17,882 --> 00:30:20,084 I wasn't gonna take any money. 615 00:30:20,084 --> 00:30:23,388 That was not the way this was gonna work. 616 00:30:23,388 --> 00:30:26,824 I would have let myself down for taking money and not testifying 617 00:30:26,824 --> 00:30:31,229 and preventing others from being taken by her. 618 00:30:31,229 --> 00:30:33,631 Nygaard: Debra got full restitution, 619 00:30:33,631 --> 00:30:36,267 and Sylvia got sentenced to 5 to 15 years 620 00:30:36,267 --> 00:30:39,237 in New York State Prison. 621 00:30:39,237 --> 00:30:42,006 So that was a huge sentence at that time 622 00:30:42,006 --> 00:30:43,942 for a self‐proclaimed psychic. 623 00:30:43,942 --> 00:30:46,377 Goldberg: Sylvia, AKA Zena, 624 00:30:46,377 --> 00:30:49,581 is going to the big house for multiple counts of fraud, 625 00:30:49,581 --> 00:30:52,350 including the cons she pulled on Debra. 626 00:30:52,350 --> 00:30:54,285 Saalfield: She needed to be stopped, 627 00:30:54,285 --> 00:30:56,521 and the business needs to be stopped, 628 00:30:56,521 --> 00:30:58,890 although it's far from being stopped. 629 00:30:58,890 --> 00:31:01,125 ♪♪ 630 00:31:01,125 --> 00:31:04,529 Goldberg: Priti finally tells her family that her psychic, Peaches, 631 00:31:04,529 --> 00:31:08,633 has conned her out of $135,000, 632 00:31:08,633 --> 00:31:11,402 and now she wants Peaches to pay. 633 00:31:11,402 --> 00:31:15,306 My husband found Bob Nygaard, and we contacted him, 634 00:31:15,306 --> 00:31:17,609 and he agreed to take on our case. 635 00:31:17,609 --> 00:31:19,944 In fact, he was very compassionate 636 00:31:19,944 --> 00:31:21,479 and very understanding. 637 00:31:21,479 --> 00:31:25,049 ♪♪ 638 00:31:25,049 --> 00:31:27,552 Priti came to me, and I, you know, say, 639 00:31:27,552 --> 00:31:29,854 Hey, when Mrs. Starr told you this, you know, 640 00:31:29,854 --> 00:31:31,789 what were you supposed to get for it? 641 00:31:31,789 --> 00:31:34,025 Did she take the money and say she was gonna give it back? 642 00:31:34,025 --> 00:31:36,461 Did she ever say she was gonna give the jewelry back?" 643 00:31:36,461 --> 00:31:39,964 You know, I pick apart the provable lies. 644 00:31:39,964 --> 00:31:43,635 Goldberg: Priti and Bob piece together all the financial transactions 645 00:31:43,635 --> 00:31:45,503 between her and Peaches. 646 00:31:45,503 --> 00:31:48,206 They bring their case to the state attorney. 647 00:31:48,206 --> 00:31:50,675 They sit back and wait for an arrest. 648 00:31:50,675 --> 00:31:53,411 And then...they wait some more. 649 00:31:53,411 --> 00:31:55,480 Nygaard: The case sat there for eight months. 650 00:31:55,480 --> 00:31:59,050 Here she was ‐‐ she was out $135,000‐plus, 651 00:31:59,050 --> 00:32:02,320 and she was getting no movement on her case at all. 652 00:32:02,320 --> 00:32:04,589 It seemed so unfair that someone could 653 00:32:04,589 --> 00:32:07,792 just so openly do this to people and get away with it 654 00:32:07,792 --> 00:32:10,361 and police weren't helping people. 655 00:32:10,361 --> 00:32:12,463 Goldberg: Since the police are dragging their feet, 656 00:32:12,463 --> 00:32:15,800 Bob is forced to resort to his secret weapon. 657 00:32:15,800 --> 00:32:19,304 When I hit a roadblock and the police or the prosecutors 658 00:32:19,304 --> 00:32:21,005 don't want to do their job, 659 00:32:21,005 --> 00:32:24,275 then I often go to the media and expose that injustice. 660 00:32:24,275 --> 00:32:26,077 [ Applause ] 661 00:32:26,077 --> 00:32:27,645 Priti went on the Anderson Cooper 662 00:32:27,645 --> 00:32:29,247 daytime talk show. 663 00:32:29,247 --> 00:32:34,319 She excoriated, in really explicit terms, 664 00:32:34,319 --> 00:32:36,154 the Orlando state attorney's office. 665 00:32:36,154 --> 00:32:37,288 They have done absolutely nothing. 666 00:32:37,288 --> 00:32:38,356 Nothing. 667 00:32:38,356 --> 00:32:39,590 And you feel the authorities 668 00:32:39,590 --> 00:32:40,892 don't take this seriously enough? 669 00:32:40,892 --> 00:32:42,093 No, not at all, and in fact, 670 00:32:42,093 --> 00:32:44,896 they don't respond to e‐mails or phone calls. 671 00:32:44,896 --> 00:32:47,365 I even went there in person, 672 00:32:47,365 --> 00:32:50,034 and they just simply don't care. 673 00:32:50,034 --> 00:32:51,569 You know, the media has the power 674 00:32:51,569 --> 00:32:52,670 of being a great equalizer. 675 00:32:52,670 --> 00:32:54,572 When some prosecutor or some cop sees, 676 00:32:54,572 --> 00:32:57,141 detective sees their name in the paper, you know, 677 00:32:57,141 --> 00:32:59,143 and they're named by person for not doing their job, 678 00:32:59,143 --> 00:33:01,646 you see how quick their attitude changes. 679 00:33:01,646 --> 00:33:04,349 And sure enough, within less than a month, 680 00:33:04,349 --> 00:33:07,085 the Orlando‐Osceola State Attorney's office 681 00:33:07,085 --> 00:33:09,387 notified Priti that they would be filing charges 682 00:33:09,387 --> 00:33:11,122 against Peaches Stevens. 683 00:33:11,122 --> 00:33:15,860 Goldberg: Peaches, AKA Mrs. Starr, is finally arrested for fraud. 684 00:33:15,860 --> 00:33:17,995 But there's one tiny, little problem ‐‐ 685 00:33:17,995 --> 00:33:20,398 she is willing to pay the money back 686 00:33:20,398 --> 00:33:24,302 but insists on maintaining her innocence. 687 00:33:24,302 --> 00:33:28,172 I want that Peaches at least admit 688 00:33:28,172 --> 00:33:30,174 that yeah, she did all these things, 689 00:33:30,174 --> 00:33:32,243 that she was guilty, that she actually did it. 690 00:33:32,243 --> 00:33:36,414 ♪♪ 691 00:33:36,414 --> 00:33:38,883 Ruth: You know that you've been a victim of someone 692 00:33:38,883 --> 00:33:42,653 who has preyed on you and you've fallen for it. 693 00:33:42,653 --> 00:33:44,822 I didn't feel like I could ever tell anyone. 694 00:33:44,822 --> 00:33:46,190 Who would believe me? 695 00:33:46,190 --> 00:33:48,459 ♪♪ 696 00:33:48,459 --> 00:33:50,328 Nygaard: When Ruth called me, 697 00:33:50,328 --> 00:33:52,630 I just felt that she was in such a low place. 698 00:33:52,630 --> 00:33:55,967 She endured emotional extortion, 699 00:33:55,967 --> 00:33:59,771 and she was financially decimated and emotionally abused 700 00:33:59,771 --> 00:34:04,475 for four years and nine months by a self‐proclaimed psychic. 701 00:34:04,475 --> 00:34:07,345 He helped me to understand what had happened to me 702 00:34:07,345 --> 00:34:10,114 and what it was that could be done 703 00:34:10,114 --> 00:34:13,751 to bring this criminal to justice. 704 00:34:13,751 --> 00:34:15,720 ♪♪ 705 00:34:15,720 --> 00:34:17,722 Nygaard: A lot of times, I will tell a victim, 706 00:34:17,722 --> 00:34:19,424 "Cut off all contact with the psychic 707 00:34:19,424 --> 00:34:20,958 from the moment you call me," 708 00:34:20,958 --> 00:34:22,994 'cause I don't want to leave it up to a chance 709 00:34:22,994 --> 00:34:25,296 that the psychic could weasel their way back in, 710 00:34:25,296 --> 00:34:27,698 emotionally, into the victim's life. 711 00:34:27,698 --> 00:34:29,500 In this particular case, with Ruth, 712 00:34:29,500 --> 00:34:33,004 I felt there was a great benefit to gathering more evidence. 713 00:34:33,004 --> 00:34:37,208 I was a little bit nervous. 714 00:34:37,208 --> 00:34:41,078 Goldberg: And you can't really blame her, because for Bob's plan to work, 715 00:34:41,078 --> 00:34:44,582 Ruth is going to have to go undercover. 716 00:34:44,582 --> 00:34:47,685 Ruth and I had a lot of discussion 717 00:34:47,685 --> 00:34:50,121 on whether Ruth was strong enough. 718 00:34:50,121 --> 00:34:52,390 You know, she had a lot of strength, and she said to me, 719 00:34:52,390 --> 00:34:54,892 "Hey, Bob, if this is what's best for the case, 720 00:34:54,892 --> 00:34:56,360 you know, I can do this." 721 00:34:56,360 --> 00:34:58,896 Ruth: And from that moment on, I took control of my life, 722 00:34:58,896 --> 00:35:00,298 and I fought back. 723 00:35:00,298 --> 00:35:09,774 ♪♪ 724 00:35:09,774 --> 00:35:11,809 ♪♪ 725 00:35:16,781 --> 00:35:19,116 Goldberg: Debra and Priti have brought their pseudo‐psychics 726 00:35:19,116 --> 00:35:20,251 before the law, 727 00:35:20,251 --> 00:35:23,287 but Ruth's con artist is still out there 728 00:35:23,287 --> 00:35:25,756 and up to her old tricks. 729 00:35:25,756 --> 00:35:28,493 Luckily, Bob has a plan to stop her, 730 00:35:28,493 --> 00:35:31,929 but it will put Ruth's acting chops to the test. 731 00:35:31,929 --> 00:35:36,400 When Bob and I started working together, we had to record Zoe, 732 00:35:36,400 --> 00:35:39,403 and I had to pretend that I hadn't hired Bob. 733 00:35:39,403 --> 00:35:57,622 ♪♪ 734 00:35:57,622 --> 00:35:59,090 During those conversations, 735 00:35:59,090 --> 00:36:03,961 you can really see the differences in demeanor 736 00:36:03,961 --> 00:36:09,166 that she used when trying to defraud Ruth. 737 00:36:09,166 --> 00:36:12,537 You could hear her, you know, trying to get more. 738 00:36:12,537 --> 00:36:33,691 ♪♪ 739 00:36:33,691 --> 00:36:36,761 We gathered so many phone conversations, 740 00:36:36,761 --> 00:36:39,030 and we gathered a lot of evidence. 741 00:36:39,030 --> 00:36:40,831 Goldberg: But Bob wants more. 742 00:36:40,831 --> 00:36:43,401 He wants Zoe on video. 743 00:36:43,401 --> 00:36:46,771 So he sends in an associate with a hidden camera. 744 00:36:46,771 --> 00:36:50,107 Nygaard: I then sent someone in, and we got undercover footage, 745 00:36:50,107 --> 00:36:51,609 you know, in the act. 746 00:36:51,609 --> 00:37:06,958 ♪♪ 747 00:37:06,958 --> 00:37:12,229 Edward: Zoe had a very aggressive style. 748 00:37:12,229 --> 00:37:15,399 From the get‐go, she made it seem like 749 00:37:15,399 --> 00:37:17,501 it was almost a life‐or‐death thing. 750 00:37:17,501 --> 00:37:31,716 ♪♪ 751 00:37:31,716 --> 00:37:34,352 They will exaggerate something that they see 752 00:37:34,352 --> 00:37:36,020 in that person's personality. 753 00:37:36,020 --> 00:37:47,431 ♪♪ 754 00:37:47,431 --> 00:37:51,535 She wants to make sure that she has a very good living 755 00:37:51,535 --> 00:37:54,005 for as long as she can keep you on the hook. 756 00:37:54,005 --> 00:38:08,552 ♪♪ 757 00:38:08,552 --> 00:38:11,188 And the main thing is the money, you know? 758 00:38:11,188 --> 00:38:14,358 She'll do a special discount until tomorrow, 759 00:38:14,358 --> 00:38:16,027 and then the price goes up. 760 00:38:16,027 --> 00:38:20,898 ♪♪ 761 00:38:20,898 --> 00:38:23,834 Just very manipulative. 762 00:38:23,834 --> 00:38:25,536 ♪♪ 763 00:38:25,536 --> 00:38:27,571 Goldberg: Finally, Ruth and Bob have collected 764 00:38:27,571 --> 00:38:30,641 enough rock‐solid evidence against Zoe 765 00:38:30,641 --> 00:38:33,044 to take it to the NYPD. 766 00:38:33,044 --> 00:38:36,547 I was able to avoid the problem of having to go to a precinct 767 00:38:36,547 --> 00:38:39,684 and getting the door slammed in my face, you know, 768 00:38:39,684 --> 00:38:43,154 and having to fight and use the media and everything else. 769 00:38:43,154 --> 00:38:45,856 Goldberg: Psychic Zoe, AKA Ann Thompson, 770 00:38:45,856 --> 00:38:48,092 is arrested and charged with crimes, 771 00:38:48,092 --> 00:38:50,094 including fraud, grand larceny, and forgery. 772 00:38:50,094 --> 00:38:52,063 From the look on her face, 773 00:38:52,063 --> 00:38:55,066 this so‐called psychic didn't see that one coming. 774 00:38:55,066 --> 00:38:59,070 When she was arrested, Bob and I were just elated. 775 00:38:59,070 --> 00:39:02,139 He phoned me and told me, and this was the first step 776 00:39:02,139 --> 00:39:06,277 in finally getting toward the end. 777 00:39:06,277 --> 00:39:08,946 ♪♪ 778 00:39:08,946 --> 00:39:11,782 Goldberg: The case balloons to over a dozen victims, 779 00:39:11,782 --> 00:39:16,454 two other psychics, and over a million dollars in damages. 780 00:39:16,454 --> 00:39:21,425 Zoe pleads guilty to the charges and agrees to pay back $200,000, 781 00:39:21,425 --> 00:39:24,995 but as of today, she still hasn't been sentenced 782 00:39:24,995 --> 00:39:30,167 and has only paid Ruth back a fraction of her money. 783 00:39:30,167 --> 00:39:32,169 ♪♪ 784 00:39:32,169 --> 00:39:34,905 Priti is relieved that her psychic, Peaches, 785 00:39:34,905 --> 00:39:37,475 has finally been arrested for fraud, 786 00:39:37,475 --> 00:39:39,543 but Peaches cuts a plea deal 787 00:39:39,543 --> 00:39:42,079 where she continues denying wrongdoing, 788 00:39:42,079 --> 00:39:46,650 and the charges are dropped in exchange for paying Priti back. 789 00:39:46,650 --> 00:39:48,252 Now, Priti isn't thrilled, 790 00:39:48,252 --> 00:39:51,021 but she decides to look on the bright side. 791 00:39:51,021 --> 00:39:53,457 I feel like everything we go through in life 792 00:39:53,457 --> 00:39:57,461 is to help ourselves to learn and grow. 793 00:39:57,461 --> 00:40:00,698 I no longer believe in curses. 794 00:40:00,698 --> 00:40:04,168 Also, it teaches me to listen to your gut, 795 00:40:04,168 --> 00:40:06,036 to the voice of your soul, 796 00:40:06,036 --> 00:40:09,974 and not to, you know, be tricked by your mind, 797 00:40:09,974 --> 00:40:11,041 that can play a lot of games and trick you. 798 00:40:11,041 --> 00:40:14,211 Goldberg: But Ruth's long battle isn't over. 799 00:40:14,211 --> 00:40:16,580 She's still waiting for justice. 800 00:40:16,580 --> 00:40:18,415 Ruth: She took my freedom. 801 00:40:18,415 --> 00:40:22,186 And she took it 802 00:40:22,186 --> 00:40:27,491 in an abusive, nefarious, purposeful way. 803 00:40:27,491 --> 00:40:29,727 I must be made whole. 804 00:40:29,727 --> 00:40:32,630 I want all my money back, because it belongs to me. 805 00:40:32,630 --> 00:40:34,732 ♪♪ 806 00:40:34,732 --> 00:40:38,202 If a situation occurs in your life 807 00:40:38,202 --> 00:40:41,305 where you're challenged by the law 808 00:40:41,305 --> 00:40:46,343 and by someone who is doing wrong in every way, 809 00:40:46,343 --> 00:40:52,449 you can keep going and find a way to have justice served. 810 00:40:52,449 --> 00:40:56,187 Nygaard: For every one Debra or one Priti or one Ruth, 811 00:40:56,187 --> 00:41:00,858 there's 50 more people that were too scared to come forward. 812 00:41:00,858 --> 00:41:03,661 It takes a lot of gumption and a lot of fortitude 813 00:41:03,661 --> 00:41:05,062 for someone to come forward 814 00:41:05,062 --> 00:41:07,832 and admit that they're the victim of a confidence scheme. 815 00:41:07,832 --> 00:41:10,668 I mean, I give them so much credit. 816 00:41:10,668 --> 00:41:13,938 I admire them. I admire them for their courage. 817 00:41:13,938 --> 00:41:16,941 ‐‐ Captions by VITAC ‐‐ 818 00:41:16,941 --> 00:41:17,675 ♪♪