[gentle music]
NATHANIEL: On July 15, 2020, I was working from home,
talking to one of my sources in the crypto world
and idly scrolling through Twitter.
KATE: So I'm scrolling through Twitter,
like I do way too often,
and I saw a tweet from Elon Musk.
"If you send me $1,000 worth of Bitcoin,
I'll send you back $2,000."
Which felt like an obvious scam.
I just thought, "Oh, someone finally hacked his account.
Good for them, I guess."
And then I started seeing
all these other accounts starting to get hit.
‐ I was seeing this same tweet
coming up from Apple, Uber...
KATE: Jeff Bezos, Bill Gates...
NATHANIEL: Joe Biden. KATE: Barack Obama.
NATHANIEL: Michael Bloomberg. Floyd Mayweather.
KATE: Kanye West.
NATHANIEL: And of course, Kim Kardashian.
‐ Twitter turned off tweeting for all the verified accounts.
‐ And it suddenly became clear
just how significant Twitter was.
‐ Developing this morning,
Twitter is investigating a massive hack.
‐ [speaking French]
ANNOUNCER: [speaking Japanese]
‐ [speaking native language]
‐ And they literally brought Twitter to its knees.
[tense music]
The first thought was,
"This is too sophisticated
for this just to be a Bitcoin scam."
COMMENTER: It could have been a nation‐state
that executed this.
‐ We've never seen anything of this scope or scale.
‐ It immediately sort of recalled the 2016 elections,
and the DNC gets hacked, and Hillary Clinton's emails
are floating out there.
All this personal information
about the most significant cultural, business,
and political figures had been penetrated.
‐ Pete, what do we know right now?
NEWSCASTER: Chris, what do we know?
‐ Don't have any real answers
about what's going on here.
NATHANIEL: Everybody was just sort of waiting
with bated breath to figure out
who was behind the attack.
‐ Teenagers.
[rock music]
ANDREW WARREN: Federal law enforcement agents
arrested 17‐year‐old Graham Clark
for being the mastermind behind the July 15th hack of Twitter.
♪ ♪
ALLISON: Should I sit down? PRODUCER: Yeah.
ALLISON: Okay.
‐ Why not both? Because that's the truth.
Uh, like, super sophisticated, advanced hackers and children.
These are not mutually exclusive categories here.
[spacey electronic music]
♪ ♪
NEWSCASTER: A Florida teen is behind bars this morning
and accused of masterminding that massive Twitter hack.
JUDGE: I'm just gonna do a $25,000 bond on each count.
That'll be a total of $750,000.
REPORTER: At just 17 years old,
Florida officials say this is the mastermind
behind an unprecedented hack into Twitter.
♪ ♪
‐ Our focus, as soon as he got arrested,
was to try to figure out, who is Graham Ivan Clark?
♪ ♪
KATE: It is clear from talking to some of the kids
that went to school with him
and other people around the school
that Graham was attracting attention
because he seemed to have
sort of an unusual amount of wealth
for someone of his age.
♪ ♪
He was flashing large amounts of cash,
was offering it to his classmates
to do him favors.
It begs the question, you know, if there's a kid
that's flaunting this much money,
why no one stepped in,
and no one asked him where the money was coming from
and what was going on in his life.
[somber music]
♪ ♪
REPORTER: Reached by phone Friday,
Clark's mother told "NBC News,"
"I believe he didn't do it.
I've spoken to him every day. I'm devastated."
NATHANIEL: I mean, this all began when he was,
like, 12 or 13 years old.
♪ ♪
His parents had divorced. His dad had moved away.
ALLISON: It seems like his mom moved around quite a lot
and actually faced eviction in 2013.
NATHANIEL: And as for many kids,
Graham turned to the digital world
as this place where he could have power.
ANNOUNCER: Let's go to a place
where everything is made of blocks,
where the only limit is your imagination.
KATE: "Minecraft" is a video game
that is very expansive.
ANNOUNCER: Climb the tallest mountains.
‐ The characters kind of remind me
of little Lego characters, almost.
They're just these, like, rectangular little guys.
You know, all the trees are rectangles and stuff like that.
ANNOUNCER: There's no rules to follow.
This adventure‐‐ it's up to you.
CONNOR: "Minecraft" is classified as a block game,
and people build bases, build houses.
I'm more into, like‐‐ we attack them.
We destroy them.
[rock music]
♪ ♪
‐ Sorry.
Oh, I guess that'd be fine.
So you can meet people on "Minecraft,"
and you can talk with them on the game.
I met my girlfriend through "Minecraft" as well.
I'm on "Minecraft" right now.
Obviously, that's great, but you also have to watch out,
because there are bad people
that will try to take advantage of you, as well.
GRAHAM: Yo, what's going on, guys?
It's Open here, and just before I get going‐‐
KATE: We have some recordings of Graham during that time
where he's using the username Open.
‐ I, uh, first met Open back in 2017,
on the game mode that I still play to this day.
And I was told by a lot of my fans
that he was scamming them and taking money from them.
GRAHAM: And so if I say "[bleep] you,"
is that staff disrespect?
MODERATOR: Not really. I don't care
'cause you're, like, 12.
OPEN: I'm, like, 12, but I make more money than you.
‐ He didn't really seem to care at all.
GRAHAM: I don't give a [bleep].
You're pissing me off.
PLAYER: All right, man. You can leave now.
GRAHAM: No, you can leave.
‐ And the cape scamming
was, like, what started it off.
[electronic music]
You can buy capes on the game,
and it will go on your "Minecraft" character.
And I mean, it's just‐‐they're valuable,
and people want to show it off,
and it's kind of cool to have one on your character.
Back then, I would say each cape was around, like,
a hundred to two hundred dollars,
and he would sell the cape,
and then would never give the cape
to the person who bought it.
When I heard about what he was doing,
I figured that I needed to say something.
Open has scammed. He has fake giveaways.
He has done pretty much everything.
And I pretty much made a couple of videos on him explaining,
like, how he was scamming people.
Let's get into this. Open exposed.
The first few would expose
what he scammed with the MINECON capes,
how he treated his fans, how he did business,
how he would say that he would record a video,
he would get paid for it, and then he wouldn't do it.
And then the final video that I ever posted on him
was just us talking back and forth
arguing with each other.
GRAHAM: It wasn't a fake giveaway.
I just didn't give the [bleep] to the winner.
CONNOR: Exactly. GRAHAM: And I don't care.
‐ If I did a MINECON cape giveaway, I'd give it away.
GRAHAM: But you don't have a [bleep] MINECON cape, so‐‐
CONNOR: Exactly. GRAHAM: But you don't hop
on anyone else's dick. Like, Versi‐‐Versi does‐‐
CONNOR: I don't know who that is!
So Open ended up getting banned
off of, like, all these servers,
after I showed the proof in my videos
how he was scamming.
And then that is when I ended up getting hacked.
[desolate music]
CONNOR: I lost access to my Skype
and my engine account.
They would, like, message people
and pretend to be me, and scam them.
And one of my friends that was on that Skype account‐‐
she was one of my fans.
Like, she watched my videos and stuff.
I lost contact with her,
and she actually ended up dying in a car crash,
so it really, I guess, affected me
that one of the reasons I lost contact with her
was obviously because Open paid someone to hack me.
KATE: I don't think that there is a big leap
between experimenting
with edgy or uncomfortable behavior online
and experimenting with illegal behavior online,
especially in a world like "Minecraft,"
where you're just playing with other kids.
PLAYER: Are you [bleep] kidding me, Open?
You hit him off? GRAHAM: I swear on my life.
I swear on my mom's life.
‐ There aren't any adults watching,
and there is no sense of, like,
"Oh, this behavior could be a problem."
NATHANIEL: Graham eventually got more or less driven
out of the "Minecraft" community.
I mean, nobody trusted him.
KATE: And the next trace of him
that we were able to find
was that he started setting up accounts
on this forum called OGUsers.
♪ ♪
OGUsers is a forum where you can buy and sell usernames
on a variety of social media platforms.
And some people want, you know,
just a funny, short name,
or even just a number, or a letter.
‐ It's cool. [laughs]
‐ An OG Username‐‐ it stands for "original,"
not "original gangster,"
and these are basically dictionary words
or very short usernames.
So some examples of it would be like the letter A,
the word "hacker," usernames like that,
things that get taken up very quickly
and usually signify that you're an early adopter of the service
or a hacker.
[spacey music]
♪ ♪
KATE: Graham started setting up accounts
and buying and selling usernames.
In the forum, there's sort of a mix of people.
You know, some people are amateur hackers
or just kind of starting out in their hacking career.
There's people who are really experienced at this
there, as well.
‐ So what is a SIM swap? Keep in‐‐let's see.
So you have a scenario where your second factor
for security is actually zero factor.
The third factor‐‐the login to the‐‐two‐factor token.
Now, keep in mind, if the token was hacked,
the threat actor‐‐ the voice actor.
Password. Username. Profile. Reset.
Register the‐‐access the security device.
And that's how they would take over victims' phone numbers.
[desolate music]
♪ ♪
One of the things that they would do is,
they could call one of the stores
and pretend to be a different store,
and steal their credentials that way.
‐ "I'm calling regarding a complaint opened by this store.
"It says here that you were having issues with your kiosk
connecting to Bluetooth over on the card reader."
‐ "Can you please go ahead and open your Google Chrome,
and type in this URL?"
‐ And this username and password
goes to the hackers, who then use it to log in.
and then they can perform SIM swaps.
♪ ♪
NATHANIEL: This began with,
"Okay, I'm gonna get control of somebody's phone number
so that I can get their Twitter account,"
but they pretty quickly realized,
"Oh, if I can get control of their Twitter account,
"I can also get control of their email account.
"And if I can get control of their email account,
"maybe I can also reset
the access to their bank account."
KATE: But it becomes a lot more lucrative
if you start going after people who hold a lot of Bitcoin.
NATHANIEL: I mean, you know, you think of, like,
a bank robber in days of old. There was no bank robber
who was gonna make off with $24 million,
but these kids could get control
of somebody's Bitcoin account and take all of their money.
ALLISON: What would be appealing
about this community to a child?
A lot of these kids are powerless
in their real life. They're often mistreated.
They often don't have a lot of friends,
and at the core of it, they're seeking acceptance.
They need a group of friends,
and they need people that will accept them.
On top of that, this community can offer money.
NATHANIEL: Here's this kid around 15, 16.
He introduces himself to the world of OGUsers,
and soon enough, he falls in with this gang
in which he can suddenly make $1 million in a day.
[spacey music]
KATE: It seems like at a certain point,
Graham really started to escalate his behavior,
and we start to see him
move into these much more lucrative thefts
that could net potentially millions of dollars.
‐ My name is Gregg Bennett.
I am an angel investor in the Pacific Northwest,
and I have a kind of a side gig
in Bitcoin and cryptocurrency in general,
which I consider a specialty area of mine now.
♪ ♪
It was April 15, 2019, and I was in my office,
and it was a beautiful, sunny day.
The sun was streaming in over my shoulder,
and I was at my standup desk,
and I'm looking at my phone, and my phone,
all of a sudden, went dead.
I get no signal, and it's in the middle of an urban area,
and I don't get anything on my phone.
I have four email accounts. Three of them,
all of a sudden, I could not get into.
And so now I'm going,
"Uh‐oh. This is not good."
I can't get access to my email,
and now I can't get access to my phone.
I smell a rat.
So I immediately try to get
into my three cryptocurrency accounts
at separate companies,
and I couldn't get into any one of 'em.
And so then you realize, "Wow. I am definitely being hacked."
[uneasy music]
Now, I'm in a mad panic,
'cause I can't get access to my accounts.
I can't get access to my Bitcoin.
I can't get access to my phone.
I actually go
into another application I have
which draws all the data
from the three applications into one interface
so I can see what I have out there.
I was seeing transfers of Bitcoin out of my account
to some other account that I had no idea,
and it was happening‐‐certainly not under my control,
but it was just happening.
And they were happening up to my maximum limits per day
for each one of these accounts.
♪ ♪
Imagine you lost your calendar,
you lost your contacts.
you lost all your email history,
you lost all your kids' photos,
all your videos you've ever taken.
Imagine if you kind of lost all your life up to today.
And that's what it felt like.
‐ Graham turns out to be responsible
for the theft of Bitcoin from Gregg,
and he gets close to $1 million from this attack.
♪ ♪
ALLISON: When people succeed
at performing some kind of theft,
they're usually gonna celebrate that, right?
So a lot of SIM swap culture
has revolved around glorifying people
that are successful at committing fraud and theft.
[upbeat music]
We have seen videos, music videos, rap music...
[rap music playing]
‐ They'll give shout‐outs to their friends.
They'll diss their enemies.
PERSON: Shout out to all the SIM swappers out there,
all the people that scam [indistinct] to buy cocaine.
‐ But they'll also brag about their accomplishments,
and that's a huge part of it.
[rap music playing]
‐ They'll talk about how good they are at SIM swapping.
‐ What all the girls think about them, always positive.
‐ You see these chat logs where they're talking about, like,
"What do I do with this money? I don't even know how to drive.
"I can't buy a car,
so I bought a car for my uncle."
ALLISON: We see them in the nightclub
standing in a circle with Rolexes on their wrists,
and they'll dump bottles of Dom Perignon champagne
onto their Rolexes, onto the floor.
It's just crazy.
NATHANIEL: In the days
following the Gregg Bennett hack,
the hackers started emailing Gregg
from his own email address, which they had control of,
demanding that he hand over the rest of the Bitcoin
that they knew he had.
‐ "If you want any of your accounts back at all
"and no issues, we are requesting 50 Bitcoin.
"Let's get this resolved smoothly.
"Therefore, we don't have to bring up any more issues
to your work, friends, family, or accounts."
NATHANIEL: But in addition
to making these ransom demands of Gregg,
you also start to see
the hackers arguing between each other.
[tense electronic music]
NATHANIEL: You see his fellow hackers
threatening Graham and saying
that if he doesn't share these criminal proceeds,
they're gonna reveal who he is and the role
that he played in this crime.
[somber music]
♪ ♪
ALLISON: A lot of the things that we've been seeing
when we look at this activity online‐‐
there's a lot of parallels to violent youth street gangs.
[somber music]
♪ ♪
‐ We do hear from people that Graham may have had
some involvement in drugs, in some way.
♪ ♪
And then around winter break is when things start to take
a really serious turn for Graham.
REPORTER: Tonight, a home invasion is turning deadly.
We have a lot more information about this.
Here's what we know.
‐ He's involved in a shooting
in which one of his friends ended up dead.
‐ Four Bay Area teenagers were involved in this.
One of them is dead.
Another one is in critical condition.
KATE: We know from the police file
that one of the other kids
claimed Graham had essentially set them up.
He went with them to the house of another drug dealer
with a gun and then took off when he heard the shots.
♪ ♪
In his interview with police,
Graham later denies knowing anything about the robbery.
INTERVIEWER: You say, "I don't know anything about it."
GRAHAM: I'm not aware.
That's why I gave them the money.
If they were gonna go rob someone,
why would I give them money?
HARMON: Is that believable? GRAHAM: What's believable?
‐ What you're telling us.
GRAHAM: I counted 5,500. I gave it to him.
They walk, and they go do the thing.
So what makes you think I know
that they're gonna go rob someone?
‐ In his interviews with law enforcement,
Graham comes off as somebody
who thinks he's the smartest person in the room.
♪ ♪
There was conflicting evidence all over the place
about what Graham's role was.
At the end of the investigation,
the only thing we knew for sure is that he was outside,
in the car, when the shooting happened
and that he knew the people involved.
But that's not nearly enough
to be able to charge him with a crime.
♪ ♪
‐ After the shooting, the principal put out
an announcement to the school community
saying that the students who were involved
would not be welcomed back,
and so that was the end
of Graham going to high school.
NATHANIEL: He moved out of his mom's house,
got his own apartment.
KATE: And it seems like it was
a moment of rupture in his life.
♪ ♪
NATHANIEL: He was visited at home by agents
working with this task force in California
who knew that he had been involved in these SIM swaps.
‐ One of the remarkable things about this interaction
with law enforcement
was that they forced Graham to give up 100 Bitcoins,
but they allowed him to keep another 300 Bitcoins.
And in addition to letting him keep the money,
they let him go free.
‐ Our office spoke with the prosecutors
in California
about the decision to have him pay restitution
and basically not to criminally charge him as an adult.
But again, we weren't the‐‐
in the driver's seat of that prosecution.
NATHANIEL: We reached out to the prosecutor in California,
and they basically said that they couldn't comment
on a case involving minors.
ALLISON: There's a lot of legal barriers
to issuing criminal charges against a minor.
For example, at the federal level,
there is no federal juvenile system,
so they're generally not willing to charge minors
for anything federal.
ANDREW WARREN: The law may need to be changed
to allow the federal system
to catch up with the reality that you have younger kids
getting involved in online scams,
crypto scams, that really merit more serious prosecution
and punishment,
which federal law doesn't currently allow.
[electronic music]
‐ But I think maybe the lesson to Graham was,
"I can steal a million dollars, and they'll let me go."
Because a few weeks
after dealing with federal authorities
and giving up $1 million,
he takes the first steps into this Twitter hack.
[suspenseful music]
♪ ♪
HOLT: Just breaking.
Twitter says it's investigating
the apparent hacking of many high‐profile users.
‐ On the day of the hacks,
we're still trying to figure this out.
And in the midst of this, I get this really interesting tip
that somebody had sent out a tweet that suggested
that they knew something about what had happened.
I looked at the tweet, and it appeared to be,
like, a cell phone executive of some sort.
HASEEB: I'm Haseeb Awan, and I'm CEO of Efani.
We protect high net worth individuals
and important people's cell phones.
Do we have Wi‐Fi here, by any chance?
♪ ♪
I got a message from one of my contacts.
"Twitter will be fun today."
But I don't know what he means by that, so I ask my contact,
"Hey, what's happening?" Says that, "We got Twitter.
Right now, we have access to every Twitter handle."
So I said, "Man, you got to be kidding me."
So he sent me a screenshot of that.
"Buy any account for $2,000,
"and I'll give you their username and password.
I'll give you access to their account."
So I was kind of‐‐ I won't say panicked,
but I was kind of like, you know, concerned.
So I got the listing, and I posted it on Twitter.
And I think, after ten minutes, I get a direct message.
"Hey, can you please remove this listing?
I don't want to get in trouble."
I said, "Who are you?"
He said, "I am the one who did it.
"I had no involvement in the hacks,
and it's freaking me out. You know what I did‐‐"
he was just trying to prove that,
"Hey, I'm just a middleman. I actually didn't do anything."
Gave me his real name,
and he genuinely asked me for help,
and he wanted his story out there.
So I said, "The only way for you to come out clean
is by telling your story."
So this was my suggestion‐‐ talk to a journalist,
'cause I thought he would be arrested
within the next 24 hours or 48 hours.
NATHANIEL: And so Haseeb connected me with this kid
whose name was Mason.
♪ ♪
Mason, a kid living in south of England,
and he is very nervous.
And he explained to me very quickly
that he wasn't the guy at the very center of this.
He had been the one selling some of these addresses,
but he hadn't been the guy inside of Twitter's systems.
‐ He says that there's this guy named Kirk
who is behind the hack,
and he's a Twitter employee.
♪ ♪
NATHANIEL: And the night before the attack, Kirk asked,
"Do you wanna work with me? Do you wanna help
sell Twitter addresses?"
♪ ♪
And Mason, at first,
I think, like everybody else in this story,
didn't believe it.
So his way of testing this was to ask
for one of these valuable Twitter handles
that had one letter or one name, like "anxious."
♪ ♪
And Kirk gives him access
to the handle on Twitter @anxious.
So Mason realizes, "This guy's for real.
"We have a real Twitter rep here.
We really have somebody who's on the inside of Twitter."
[uneasy music]
So Mason put out an ad and said,
"We can get you any Twitter handle you want."
In this community, this is like, you know,
magical fairyland access.
♪ ♪
KATE: And so we start seeing, you know,
before Joe Biden, before Elon Musk,
all these lesser‐known accounts
being taken over and being sold on OGUsers.
♪ ♪
‐ Right around 12:30 California time‐‐
Mason's in the UK‐‐
essentially, right before
the fireworks started to happen,
he showed me these chats with his girlfriend
where you can see him going to sleep
and then waking up in the middle of the night.
And he suddenly looks on his computer again.
‐ Breaking news tonight on what appears to be
a major security breach at Twitter.
‐ It seemed to target high‐profile users
with millions of followers.
‐ Kanye West. ‐ Barack Obama.
‐ Jeff Bezos. Bill Gates. Elon Musk.
‐ Apple as well as Uber. NATHANIEL: And basically says,
"What happened while I was asleep?"
♪ ♪
Realizing that this thing had become
much bigger than he could have ever comprehended.
♪ ♪
From the moment I started talking to him,
he clearly thought that what he had done was not that bad.
And at the same time, it's hard to imagine
that he didn't understand
just how problematic it was gonna be
to be involved in this crime in any way.
KATE: So a few days after the hack,
we published this story
that talked about how it had all begun with OGUsers
and the sale of usernames.
And there were still some things we didn't know.
NATHANIEL: The big question is, who is Kirk,
and how did he get access to Twitter's systems?
[desolate music]
♪ ♪
NATHANIEL: It was literally just days after Graham
had made this agreement with authorities
to return the Bitcoin he'd stolen
when he fell in with another kid
who's 15 or 16 years old. He's younger than Graham,
and yet there's something much more sophisticated about him.
‐ And they start working together.
[suspenseful music]
♪ ♪
Prior to this date, he was involved in the GoDaddy hack.
NATHANIEL: I mean, he was 15.
He's two years younger than Graham,
and yet much more sophisticated.
‐ And they took those skills,
and they pivoted to a new target.
REPORTER: For millions, the reality
of working from home could be permanent.
Twitter CEO Jack Dorsey telling his employees
they can work remotely forever,
from anywhere.
‐ Because every Twitter employee was working from home,
they all had to use these remote systems.
They put together a list of everybody they could find,
and Graham and this other kid
would call up Twitter employees
and pretend to be some sort of IT worker at Twitter
who, you know, needed to help them with some problem.
‐ This requires a lot
of the same social engineering skills
that SIM swapping does.
It's really more about being able
to be convincing on the phone and say,
"I work in the IT department at Twitter.
"You're having issues with your account,
and I need you to log in to this portal for me."
And they would send them a phishing web page.
The employee would put in their username and password,
and that would be stolen.
And so they were able to start piecing together
which employees had the access
that they needed to take over accounts
and then start going after those employees,
trying to get their credentials
and finally building this up to a point
where they could take control over Twitter's systems.
[serene music]
ALLISON: Once they have an employee's information
and they can log in to the corporate network
as the employee,
they've essentially reached God mode on Twitter.
[suspenseful music]
They could alter and look up any account they want.
♪ ♪
They could take over any account they want
with just a click of a button.
NATHANIEL: And the fact that a couple of teenagers
could do this
is‐‐is sort of mind‐boggling.
[sly music]
ALLISON: So what they did at first was, they took over
the single‐letter username accounts,
because those are the most valuable OG accounts,
and they sold them
to some of the people in the community...
‐ With the username Kirk.
‐ But the people in the community
caught on that there was a compromise at Twitter.
Warnings went out to the community
not to purchase these accounts,
and the attackers
were no longer able to sell OG usernames.
[serene music]
So what do you do at that point?
NATHANIEL: What do you do once you have access
to the most powerful,
widely‐watched news platform in the world?
♪ ♪
HASEEB: Oh, man, they could have launched a nuclear war.
Not exactly, but think about‐‐like,
they could have destroyed the economy.
NATHANIEL: They could have killed Apple stock,
and made a bet on it, and made millions of dollars.
HASEEB: Like, think of it happening two days
before the elections.
I think we got lucky here.
ALLISON: Out of all the things that you could possibly do
against the Twitter platform,
they did simple Bitcoin scams.
[uneasy music]
♪ ♪
KATE: Two weeks later,
law enforcement made arrests in this case.
ANDREW WARREN: Anytime we see any type of criminal
involved in multiple activities,
you always look back to see,
"Should we have known more at the time?"
But we have to rely on the investigations we have.
And here, we were able to now hold him responsible
for a crime that we can prove he committed.
JUDGE: First one up on the docket this morning.
Graham Ivan Clark. Case 20CF8794‐‐
KATE: A couple days after his arrest,
Graham's attorney is meeting with the judge
and some of the attorneys in the case,
all on a Zoom call.
‐ Darrell Dirks for the State of Florida, Your Honor.
Good morning.
‐ David Weisbrod, for Mr. Clark.
‐ All right. Good morning to you both.
Mr. Weisbrod‐‐
‐ Mr. Mike Oxmaul representing this.
KATE: But a number of Graham's friends
and acquaintances from his online life
signed up for the Zoom call, posing as media outlets.
"MIKE": I was just wondering if you were gonna, like,
take updog into consideration in the Graham case.
‐ Sorry, I'm‐‐I'm removing people as quickly as I can.
‐ All of them started screaming.
[screaming and wheezing]
[music playing]
At a certain point, someone took over the screen
and started playing a clip of pornography.
‐ As was pointed out to the duty judge, why‐‐why‐‐
JUDGE: All right.
We're gonna‐‐we're just gonna‐‐I'm gonna end this call.
‐ Oh, my God!
‐ There's this element of humor
that is undercutting all of this.
And when we look at online crime, a lot of it
is criminals who are juveniles,
and you want to give them second chances.
You want to give them more opportunities,
but these crimes are serious.
ALLISON: These attacks on the foundations
of the Internet‐‐I really can't overstate
how important this is,
and I can't overstate the gravity of the situation,
because our entire economy
and businesses‐‐they're all built on this foundation.
And it turns out that we've built our economy
on a foundation of sand.
[foreboding electronic music]
NATHANIEL: These online services that have, like,
come to occupy this central role
in our culture and politics‐‐their security
has not been tested in any of the ways
that the other crucial systems that our society relies on
are forced to be double‐ and triple‐checked.
‐ "Once you've sent, please respond to this email,
and we'll get everything fixed."
HASEEB: For us and you, they are just like,
"It's just a video game."
You know, you are a video game,
and you're killing people, and that's all.
For it‐‐it doesn't matter to them.
GRAHAM: Just since I was a kid, I've always been‐‐
like, since I was, like, ten years old,
I just always was into money.
So I've always started making money.
I got into social media.
I made, like, a few hundred thousand dollars.
And then I started getting into, like,
cryptocurrency and trading, and then it got into millions.
But I didn't plan on none of that.
[suspenseful music]
♪ ♪