1 00:00:05,230 --> 00:00:08,020 [dramatic music] 2 00:00:08,039 --> 00:00:10,069 female narrator: The world has a new icon. 3 00:00:10,089 --> 00:00:11,109 [crowd cheering] 4 00:00:11,130 --> 00:00:14,170 Diana, Princess of Wales. 5 00:00:14,189 --> 00:00:20,159 - Here is the stuff of which fairy tales are made. 6 00:00:20,179 --> 00:00:23,209 narrator: But behind the fairy tale, 7 00:00:23,230 --> 00:00:26,260 the couple are living a lie. 8 00:00:26,280 --> 00:00:32,070 The story of the Windsors becomes a soap opera 9 00:00:32,090 --> 00:00:35,200 as a voracious press hounds Diana. 10 00:00:35,219 --> 00:00:39,249 - Could I ask you to respect my children's space? 11 00:00:39,270 --> 00:00:42,050 narrator: The Queen's carefully constructed image 12 00:00:42,070 --> 00:00:44,240 of the perfect royal family 13 00:00:44,259 --> 00:00:50,089 is threatened by an anguished princess 14 00:00:50,109 --> 00:00:54,259 determined to tell her side of the story. 15 00:00:54,280 --> 00:01:02,020 ♪ ♪ 16 00:01:07,019 --> 00:01:09,999 [dramatic music] 17 00:01:10,019 --> 00:01:12,209 [crowd cheering] 18 00:01:12,230 --> 00:01:16,200 - And here are the cars. 19 00:01:16,219 --> 00:01:19,039 A stunning, silver, glimmering, shining 20 00:01:19,060 --> 00:01:21,070 Princess of Wales. 21 00:01:21,090 --> 00:01:25,250 - By 1985 Diana has become the best-known woman 22 00:01:25,269 --> 00:01:27,209 in the English-speaking world. 23 00:01:27,230 --> 00:01:30,020 She is a huge deal. 24 00:01:30,039 --> 00:01:31,149 - She was a superstar. 25 00:01:31,170 --> 00:01:35,110 She was bigger than anyone in Hollywood 26 00:01:35,129 --> 00:01:39,109 - Everybody wanted to know all they could about her, 27 00:01:39,129 --> 00:01:43,029 her life, and what the future was going to be. 28 00:01:43,049 --> 00:01:45,999 - [indistinct speech] - You go get Harry. 29 00:01:46,020 --> 00:01:47,230 narrator: By the time she's 24, 30 00:01:47,250 --> 00:01:51,250 Diana has been married to Prince Charles for four years. 31 00:01:51,270 --> 00:01:53,290 They have two sons. 32 00:01:54,009 --> 00:01:56,069 Prince William, who is three, 33 00:01:56,090 --> 00:01:58,120 and one-year-old Prince Harry. 34 00:01:58,140 --> 00:02:00,190 - [indistinct speech] [laughter] 35 00:02:00,209 --> 00:02:03,039 [indistinct speech] 36 00:02:03,060 --> 00:02:05,190 - They are, for all intents and purposes, 37 00:02:05,209 --> 00:02:09,149 the perfect image of the royal family. 38 00:02:09,169 --> 00:02:11,229 - I feel my role is supporting my husband 39 00:02:11,250 --> 00:02:17,020 and also most important thing being a mother and a wife. 40 00:02:17,039 --> 00:02:19,199 And that's what I try to achieve. 41 00:02:19,219 --> 00:02:22,249 Whether I do is another thing, but I do try. 42 00:02:22,270 --> 00:02:25,180 [soft dramatic music] 43 00:02:25,199 --> 00:02:29,059 - She gave this wonderful impression to the public. 44 00:02:29,079 --> 00:02:32,119 - Have you actually tried to change Prince Charles 45 00:02:32,139 --> 00:02:34,049 in any way since you got married? 46 00:02:34,069 --> 00:02:36,059 - Nothing dramatic. 47 00:02:36,079 --> 00:02:38,259 Much. - [laughs] 48 00:02:38,280 --> 00:02:42,280 - But behind the scenes, she is very much living a lie. 49 00:02:43,000 --> 00:02:46,120 - Did you know what you were taking on? 50 00:02:46,139 --> 00:02:48,019 - No, I didn't. 51 00:02:48,039 --> 00:02:52,159 ♪ ♪ 52 00:02:52,180 --> 00:02:54,110 - Throughout Diana's marriage to Charles, 53 00:02:54,129 --> 00:02:57,049 there was a third figure hovering around-- 54 00:02:57,069 --> 00:02:58,239 Camilla Parker-Bowles, 55 00:02:58,259 --> 00:03:03,059 the wife of one of Prince Charles's old friends. 56 00:03:03,080 --> 00:03:05,020 - She was his first love, 57 00:03:05,039 --> 00:03:09,129 and he had never stopped, really, adoring Camilla. 58 00:03:09,150 --> 00:03:12,190 - Wilt thou have this woman to thy wedded wife? 59 00:03:12,210 --> 00:03:13,260 - I will. 60 00:03:13,280 --> 00:03:15,030 - Charles really believed 61 00:03:15,050 --> 00:03:17,130 that he was doing the right thing 62 00:03:17,150 --> 00:03:19,190 by marrying Diana. 63 00:03:19,210 --> 00:03:21,280 But he always knew it wasn't the deep love 64 00:03:22,000 --> 00:03:23,180 he felt for Camilla. 65 00:03:23,199 --> 00:03:27,139 - And at some point, he resumed his intimate relationship 66 00:03:27,159 --> 00:03:30,279 with Camilla Parker-Bowles, who was then still married. 67 00:03:31,000 --> 00:03:32,290 ♪ ♪ 68 00:03:33,009 --> 00:03:36,289 - Princess Diana knows about Charles's love affair 69 00:03:37,009 --> 00:03:38,279 and she was deeply unhappy. 70 00:03:39,000 --> 00:03:41,170 [indistinct chatter] 71 00:03:41,189 --> 00:03:43,099 - Diana goes and speaks to the Queen 72 00:03:43,120 --> 00:03:46,070 as she did regularly in those days. 73 00:03:46,090 --> 00:03:50,150 - And the Queen, all she said was, "Oh, he's hopeless," 74 00:03:50,170 --> 00:03:52,110 and did nothing about it. 75 00:03:52,129 --> 00:03:57,139 ♪ ♪ 76 00:03:57,159 --> 00:03:59,219 - For hundreds of years, Princes of Wales 77 00:03:59,240 --> 00:04:01,080 have had mistresses. 78 00:04:01,099 --> 00:04:03,099 They've had extramarital affairs and it's been condoned 79 00:04:03,120 --> 00:04:05,200 at court, of course, in secret. 80 00:04:05,219 --> 00:04:07,139 - Her husband is unfaithful. 81 00:04:07,159 --> 00:04:10,269 She has two young sons who require all her attention, 82 00:04:10,289 --> 00:04:13,189 and the royal family expect that she should shut up 83 00:04:13,210 --> 00:04:15,150 and get on with it. 84 00:04:15,169 --> 00:04:19,079 [soft music] 85 00:04:19,100 --> 00:04:22,090 - Diana found it very difficult to live in the public eye 86 00:04:22,110 --> 00:04:26,120 with this tremendous toxic secret. 87 00:04:26,139 --> 00:04:30,059 She was trapped in a gilded cage. 88 00:04:30,079 --> 00:04:34,189 narrator: For the cameras, Diana is all smiles. 89 00:04:34,209 --> 00:04:39,019 But people are beginning to question the way she looks. 90 00:04:39,040 --> 00:04:41,090 - Diana is very thin. 91 00:04:41,110 --> 00:04:43,010 That is concerning. 92 00:04:43,029 --> 00:04:46,029 - Some people say that you're so slim. 93 00:04:46,050 --> 00:04:47,140 - Um, maybe I'm so scrawny 94 00:04:47,159 --> 00:04:49,129 because I take so much exercise. 95 00:04:49,149 --> 00:04:51,039 I don't know. [laughs softly] 96 00:04:51,060 --> 00:04:52,290 ♪ ♪ 97 00:04:53,009 --> 00:04:55,129 - In secret, she's suffering from this illness 98 00:04:55,149 --> 00:04:58,069 called bulimia nervosa, which has afflicted her 99 00:04:58,090 --> 00:05:01,060 throughout her royal life. 100 00:05:01,079 --> 00:05:03,139 - The bulimia was partly to do with the stress 101 00:05:03,160 --> 00:05:05,280 that she was feeling in their marriage. 102 00:05:06,000 --> 00:05:08,240 ♪ ♪ 103 00:05:08,259 --> 00:05:13,079 One day she just sat on the floor, just crying, 104 00:05:13,100 --> 00:05:18,030 just being so distraught. 105 00:05:19,259 --> 00:05:23,129 - But gradually she came to sublimate a lot of her pain 106 00:05:23,149 --> 00:05:26,129 into the causes that she took on. 107 00:05:26,149 --> 00:05:29,109 [light music] 108 00:05:29,129 --> 00:05:31,189 - She decided that she wanted to do something different 109 00:05:31,209 --> 00:05:34,149 than what she perceived to be the normal run-of-the-mill 110 00:05:34,170 --> 00:05:36,160 of royal things, of just opening shops 111 00:05:36,180 --> 00:05:40,010 and--and supermarkets and so forth. 112 00:05:40,029 --> 00:05:42,039 - Leprosy, domestic violence, 113 00:05:42,060 --> 00:05:44,190 drug addiction, mental health, 114 00:05:44,209 --> 00:05:48,039 none of these is mainstream royal territory. 115 00:05:48,060 --> 00:05:51,040 But Diana embraces them because, as she said, 116 00:05:51,060 --> 00:05:54,040 she knows what it's like to be unloved, 117 00:05:54,060 --> 00:05:57,040 uncared for, undervalued. 118 00:05:57,060 --> 00:06:00,120 - The Princess of Wales felt not the slightest apprehension 119 00:06:00,139 --> 00:06:02,199 about her visit to the Middlesex Hospital 120 00:06:02,220 --> 00:06:04,080 and its AIDS ward. 121 00:06:04,100 --> 00:06:07,260 - AIDS was being described as some sort of gay plague. 122 00:06:07,279 --> 00:06:11,019 People talked about it almost in terms of leprosy. 123 00:06:11,040 --> 00:06:12,140 That if you touched someone with AIDS, 124 00:06:12,160 --> 00:06:15,260 you might contract it yourself. 125 00:06:15,279 --> 00:06:19,029 - Diana made a point of wearing no gloves, 126 00:06:19,050 --> 00:06:21,140 showing the world that she had no fear. 127 00:06:21,160 --> 00:06:24,190 - HIV does not make people dangerous to know, 128 00:06:24,209 --> 00:06:27,249 so you can shake their hands and give them a hug. 129 00:06:27,269 --> 00:06:30,079 Heaven knows, they need it. 130 00:06:30,100 --> 00:06:32,160 - The older members of the royal family were appalled 131 00:06:32,180 --> 00:06:35,020 that she used her royal position to promote 132 00:06:35,040 --> 00:06:38,100 something which they felt very uncomfortable about. 133 00:06:38,120 --> 00:06:40,200 - I remember one particular day when Diana went to see 134 00:06:40,220 --> 00:06:44,060 the Queen, and instead of saying, "Oh, well done," 135 00:06:44,079 --> 00:06:46,079 she said, "Well, what do you want to do that for, 136 00:06:46,100 --> 00:06:47,270 why don't you do something nice?" 137 00:06:47,290 --> 00:06:50,030 ♪ ♪ 138 00:06:50,050 --> 00:06:51,230 - In choosing to get involved with AIDS, 139 00:06:51,250 --> 00:06:55,210 she was no longer just a glamorous, beautiful Princess. 140 00:06:55,230 --> 00:06:57,240 This was a person who had decided she could actually 141 00:06:57,259 --> 00:07:01,069 make a difference in the world. 142 00:07:01,089 --> 00:07:04,029 - Charles, too, was reaching out to the dispossessed 143 00:07:04,050 --> 00:07:06,060 to try and make a difference. 144 00:07:06,079 --> 00:07:08,249 - He provided work, support, 145 00:07:08,269 --> 00:07:13,119 encouragement to an enormous number of young people. 146 00:07:13,139 --> 00:07:16,139 - The secret is to enthuse people who have become 147 00:07:16,160 --> 00:07:20,060 demoralized and perhaps resigned to the hopelessness 148 00:07:20,079 --> 00:07:22,119 of their position. 149 00:07:22,139 --> 00:07:24,159 - But his work did not attract the same attention 150 00:07:24,180 --> 00:07:27,220 because the media liked the glamour surrounding 151 00:07:27,240 --> 00:07:29,220 the Princess of Wales. 152 00:07:29,240 --> 00:07:31,160 It got to him. 153 00:07:31,180 --> 00:07:34,240 "Why is what I do being ignored?" 154 00:07:34,259 --> 00:07:36,249 - Charles was way ahead of his time. 155 00:07:36,269 --> 00:07:40,129 He was there before anyone else with organic farming, 156 00:07:40,149 --> 00:07:43,029 with climate change, with the environment. 157 00:07:43,050 --> 00:07:44,150 [glass shatters] 158 00:07:44,170 --> 00:07:46,050 - Uh, was it meant to do that? - Yes, sir. 159 00:07:46,069 --> 00:07:48,089 - He was green before anybody was green 160 00:07:48,110 --> 00:07:49,160 and he was mocked for it. 161 00:07:49,180 --> 00:07:50,290 The media used to write, 162 00:07:51,009 --> 00:07:54,069 "Oh, Prince Charles likes talking to plants." 163 00:07:54,090 --> 00:07:58,270 Whereas, Diana was seen as Mother Theresa. 164 00:07:58,290 --> 00:08:01,160 - Just as he'd seen his father walking one step 165 00:08:01,180 --> 00:08:04,000 behind the Queen, Prince Charles possibly 166 00:08:04,019 --> 00:08:07,229 expected his bride to walk one step behind him. 167 00:08:07,250 --> 00:08:10,060 But Diana was the star, 168 00:08:10,079 --> 00:08:13,039 and he found that rather galling. 169 00:08:13,060 --> 00:08:15,280 - They rowed constantly and then would have to go out 170 00:08:16,000 --> 00:08:16,280 and meet the world. 171 00:08:17,000 --> 00:08:18,160 This was very stressful. 172 00:08:18,180 --> 00:08:21,200 - And it was only a matter of time before 173 00:08:21,220 --> 00:08:23,190 something would go public. 174 00:08:23,209 --> 00:08:25,169 ♪ ♪ 175 00:08:28,250 --> 00:08:31,230 [lively orchestral music] 176 00:08:31,250 --> 00:08:37,080 ♪ ♪ 177 00:08:37,100 --> 00:08:38,240 narrator: Five years after the marriage 178 00:08:38,259 --> 00:08:40,089 of Charles and Diana, 179 00:08:40,110 --> 00:08:42,230 the Queen departs for Westminster Abbey 180 00:08:42,250 --> 00:08:46,060 to celebrate the wedding of Prince Andrew, 181 00:08:46,080 --> 00:08:50,010 the third of her four children to marry. 182 00:08:50,029 --> 00:08:54,219 - Royal weddings are glorious moments for the monarchy. 183 00:08:54,240 --> 00:08:58,000 They're opportunities to refresh the fern, 184 00:08:58,019 --> 00:09:02,159 to refurbish the image. 185 00:09:02,179 --> 00:09:05,199 - Andrew had been seen as a playboy prince. 186 00:09:05,220 --> 00:09:08,150 He'd been seen as having unsuitable girlfriends. 187 00:09:10,039 --> 00:09:13,029 - What reputation? 188 00:09:13,049 --> 00:09:14,149 - [indistinct speech] - How dare you impugn 189 00:09:14,169 --> 00:09:16,159 my brother's honor. - [indistinct speech] 190 00:09:16,179 --> 00:09:18,019 [laughter] 191 00:09:18,039 --> 00:09:19,289 - And so, it was a real relief to the royal family 192 00:09:20,009 --> 00:09:23,169 once Andrew got married. 193 00:09:23,190 --> 00:09:26,120 Sarah Ferguson, or Fergie, as she came to be known, 194 00:09:26,139 --> 00:09:29,249 was a really spirited, fun-loving character. 195 00:09:29,269 --> 00:09:33,129 - And already from the royal bride a new royal salutation. 196 00:09:33,149 --> 00:09:35,249 A thumbs up. 197 00:09:35,269 --> 00:09:42,179 - Her father was a polo manager for Prince Charles. 198 00:09:42,200 --> 00:09:48,010 She was an avid horsewoman, very outdoorsy. 199 00:09:48,029 --> 00:09:51,079 They both had racy senses of humour. 200 00:09:51,100 --> 00:09:52,290 - Ow, don't squeeze my fingers, ow! 201 00:09:53,009 --> 00:09:54,019 - Kiss me, then. 202 00:09:54,039 --> 00:09:55,089 - Why do you want me to kiss you? 203 00:09:55,110 --> 00:09:56,130 - Go on, hurry up. - Well, then. 204 00:09:56,149 --> 00:09:57,279 - Hurry up! - [chuckling] 205 00:09:58,000 --> 00:10:01,180 - They're filming. Quick. Go on, dare you. 206 00:10:01,200 --> 00:10:03,270 - You're a monster. 207 00:10:03,289 --> 00:10:06,099 - They were, at least initially, 208 00:10:06,120 --> 00:10:08,200 a breath of fresh air. 209 00:10:08,220 --> 00:10:11,250 [crowd cheering] 210 00:10:11,269 --> 00:10:15,059 - Ah, the kiss. 211 00:10:18,279 --> 00:10:20,199 [indistinct chatter] 212 00:10:20,220 --> 00:10:22,250 narrator: It was Princess Diana who had played 213 00:10:22,269 --> 00:10:27,119 matchmaker for Prince Andrew and her friend Sarah. 214 00:10:27,139 --> 00:10:32,229 - Diana certainly welcomed her as a comrade in arms, 215 00:10:32,250 --> 00:10:36,210 a friend who was her contemporary. 216 00:10:36,230 --> 00:10:40,230 - These two sisters-in-law wanted to have a bit of fun. 217 00:10:40,250 --> 00:10:44,190 [lively orchestral music] 218 00:10:44,210 --> 00:10:49,210 - Diana and Fergie were were partners in pranks. 219 00:10:49,230 --> 00:10:53,270 Tabloids in particular delighted in following them. 220 00:10:53,289 --> 00:10:55,169 ♪ ♪ 221 00:10:55,190 --> 00:10:59,120 They crashed a party in police outfits. 222 00:10:59,139 --> 00:11:04,119 They were poking people with umbrellas at Ascot. 223 00:11:04,139 --> 00:11:06,219 - They formed quite a double act. 224 00:11:06,240 --> 00:11:09,180 The public were obsessed by them. 225 00:11:09,200 --> 00:11:13,260 The Merry Wives of Windsor they were known as. 226 00:11:13,279 --> 00:11:18,229 - Charles privately disapproved of this behavior. 227 00:11:18,250 --> 00:11:23,090 He was unimpressed that Diana and Fergie were going out 228 00:11:23,110 --> 00:11:26,020 to these social events and playing up. 229 00:11:27,120 --> 00:11:29,010 [laughter and applause] 230 00:11:29,029 --> 00:11:33,049 - I'll see you later. [laughter] 231 00:11:33,070 --> 00:11:36,170 - The royal family want royal women to be dutiful, 232 00:11:36,190 --> 00:11:39,060 beautiful, and silent. 233 00:11:39,080 --> 00:11:44,060 - Fergie did not behave in the formal and dignified way 234 00:11:44,080 --> 00:11:47,050 that royals normally behave in. 235 00:11:47,070 --> 00:11:48,160 - I am quite opinionated. 236 00:11:48,179 --> 00:11:50,019 I like to know what's going on. 237 00:11:50,039 --> 00:11:51,249 - Do you sometimes say things first 238 00:11:51,269 --> 00:11:53,129 and then think afterwards? 239 00:11:53,149 --> 00:11:54,999 - I used to. I'm getting better 240 00:11:55,019 --> 00:11:56,089 at not doing that. 241 00:11:56,110 --> 00:11:59,100 - She was, in the words of one courtier, 242 00:11:59,120 --> 00:12:03,280 "Vulgar, vulgar, vulgar." 243 00:12:04,000 --> 00:12:05,170 [laughter] 244 00:12:05,190 --> 00:12:08,130 - Sarah Ferguson famously showcased that she had 245 00:12:08,149 --> 00:12:10,249 this very privileged lifestyle. 246 00:12:10,269 --> 00:12:12,209 - Check out the hair. 247 00:12:12,230 --> 00:12:16,000 - The British public, knowing they're paying 248 00:12:16,019 --> 00:12:18,249 for that lifestyle, are not at all happy. 249 00:12:18,269 --> 00:12:23,179 And very quickly the media turns against Sarah Ferguson. 250 00:12:23,200 --> 00:12:26,140 [tense music] 251 00:12:26,159 --> 00:12:28,199 - The press really started to set up a division 252 00:12:28,220 --> 00:12:32,030 between Diana, who was slim and graceful and beautiful 253 00:12:32,049 --> 00:12:33,239 and never put a foot wrong, 254 00:12:33,259 --> 00:12:35,089 and then Fergie, 255 00:12:35,110 --> 00:12:37,220 who they said was fat and badly dressed 256 00:12:37,240 --> 00:12:39,260 and always making mistakes. 257 00:12:39,279 --> 00:12:41,149 She really got hit 258 00:12:41,169 --> 00:12:43,239 with every misogynist bullet you can imagine. 259 00:12:43,259 --> 00:12:45,999 ♪ ♪ 260 00:12:46,019 --> 00:12:48,099 - You don't want to read nasty things about yourself, 261 00:12:48,120 --> 00:12:51,000 but I also don't really want to change at all. 262 00:12:51,019 --> 00:12:52,229 I'm quite happy with my own figure, 263 00:12:52,250 --> 00:12:54,130 quite happy with myself. 264 00:12:54,149 --> 00:12:56,029 So I'm really not going to listen to it anyway. 265 00:12:56,049 --> 00:12:58,109 ♪ ♪ 266 00:12:58,129 --> 00:13:01,999 - Fergie becomes the object of derision. 267 00:13:02,019 --> 00:13:05,159 For a while, she takes the spotlight off 268 00:13:05,179 --> 00:13:07,049 Charles and Diana. 269 00:13:07,070 --> 00:13:09,130 - The public are becoming more and more infatuated 270 00:13:09,149 --> 00:13:11,109 with the prince and princess. 271 00:13:11,129 --> 00:13:13,019 - The majority of the public have no idea what's going on 272 00:13:13,039 --> 00:13:16,089 behind the fairy tale of Charles and Diana's marriage. 273 00:13:16,110 --> 00:13:19,070 - Confident of their public image as a united couple, 274 00:13:19,090 --> 00:13:22,210 they at last agreed to separate walkabouts. 275 00:13:22,230 --> 00:13:25,030 - But this is the point where the press are beginning 276 00:13:25,049 --> 00:13:28,219 to get some wind of the truth of what's happening. 277 00:13:28,240 --> 00:13:30,280 ♪ ♪ 278 00:13:31,000 --> 00:13:34,260 - The first public clue that there's a lot of trouble 279 00:13:34,279 --> 00:13:38,079 in the marriage was when they went to Portugal 280 00:13:38,100 --> 00:13:41,030 and the press sussed out 281 00:13:41,049 --> 00:13:44,179 that they were staying in separate suites. 282 00:13:44,200 --> 00:13:47,210 - And I remember writing a story for my newspaper 283 00:13:47,230 --> 00:13:50,140 saying that they had, you know, separate bedrooms, 284 00:13:50,159 --> 00:13:52,239 separate schedules, separate lives. 285 00:13:52,259 --> 00:13:57,279 And that sparked a whole lot of focus on the royal couple. 286 00:13:58,000 --> 00:14:02,060 - We saw Charles and Diana, but not often together. 287 00:14:02,080 --> 00:14:04,040 And it was increasingly clear 288 00:14:04,059 --> 00:14:07,279 that they were spending an awful lot of time apart. 289 00:14:08,000 --> 00:14:10,010 - Prince Charles has been off to Italy sketching. 290 00:14:10,029 --> 00:14:12,139 He's been off in Southern Africa trekking. 291 00:14:12,159 --> 00:14:15,049 He's been up in Scotland, fishing, farming, 292 00:14:15,070 --> 00:14:16,280 uh, almost doing anything he can to be away 293 00:14:17,000 --> 00:14:18,020 from Kensington Palace. 294 00:14:18,039 --> 00:14:20,149 ♪ ♪ 295 00:14:20,169 --> 00:14:21,999 - Slowly, slowly, 296 00:14:22,019 --> 00:14:24,189 a picture was building up that this was not 297 00:14:24,210 --> 00:14:28,160 the happy marriage that we'd been led to believe. 298 00:14:28,179 --> 00:14:31,229 - People now were speaking openly about the fact that 299 00:14:31,250 --> 00:14:35,210 this marriage is not obviously working. 300 00:14:35,230 --> 00:14:38,140 ♪ ♪ 301 00:14:41,129 --> 00:14:44,159 [thrumming tense music] 302 00:14:44,179 --> 00:14:46,139 ♪ ♪ 303 00:14:46,159 --> 00:14:49,099 narrator: In September, eight-year-old Prince William 304 00:14:49,120 --> 00:14:51,160 is starting at his new school. 305 00:14:51,179 --> 00:14:54,039 - [indistinct speech] 306 00:14:54,059 --> 00:14:55,189 narrator: But behind the scenes, 307 00:14:55,210 --> 00:14:59,270 his parents' marriage is disintegrating. 308 00:14:59,289 --> 00:15:03,019 And the media are circling. 309 00:15:03,039 --> 00:15:04,219 - The press did, of course, 310 00:15:04,240 --> 00:15:08,260 begin to pick up on all of the stress and tension, 311 00:15:08,279 --> 00:15:10,269 and they did take sides. 312 00:15:10,289 --> 00:15:14,059 [siren wailing] 313 00:15:14,080 --> 00:15:16,130 - Prince William of Britain received a fracture 314 00:15:16,149 --> 00:15:20,199 when a school mate hit him in the forehead with a golf club. 315 00:15:20,220 --> 00:15:23,190 - Diana and Charles were inevitably apart 316 00:15:23,210 --> 00:15:26,150 when news came through from William's boarding school 317 00:15:26,169 --> 00:15:28,289 that the prince had been rushed to hospital. 318 00:15:29,009 --> 00:15:32,159 [suspenseful music] 319 00:15:32,179 --> 00:15:35,139 - Diana spends the evening with her son, 320 00:15:35,159 --> 00:15:40,279 nursing him as he recovers from this injury, 321 00:15:41,000 --> 00:15:42,120 whereas Charles, 322 00:15:42,139 --> 00:15:44,229 on discovering he wasn't seriously injured, 323 00:15:44,250 --> 00:15:47,160 then goes off to the opera. 324 00:15:47,179 --> 00:15:50,079 - Charles felt it was his duty to carry on 325 00:15:50,100 --> 00:15:53,090 with his royal program for that day. 326 00:15:53,110 --> 00:15:56,200 - But Diana is very agitated, she's very upset. 327 00:15:56,220 --> 00:15:59,040 And she is sitting in the waiting room in the hospital 328 00:15:59,059 --> 00:16:00,289 on her own. 329 00:16:01,009 --> 00:16:03,139 - It played very badly for Charles. 330 00:16:03,159 --> 00:16:06,029 Rightly or wrongly, that's how it was presented in the media. 331 00:16:06,049 --> 00:16:07,249 [tense piano music] 332 00:16:07,269 --> 00:16:09,239 - The eight-year old who is second in line 333 00:16:09,259 --> 00:16:11,259 to the British throne left the hospital 334 00:16:11,279 --> 00:16:16,049 with his mother Princess Diana after a two-day stay. 335 00:16:16,070 --> 00:16:21,100 - The popular press had created a narrative. 336 00:16:21,120 --> 00:16:25,190 The Princess was a mother beyond compare. 337 00:16:25,210 --> 00:16:27,250 ♪ ♪ 338 00:16:27,269 --> 00:16:30,209 He was a selfish man 339 00:16:30,230 --> 00:16:34,210 and didn't know how to bring up his children. 340 00:16:34,230 --> 00:16:37,210 ♪ ♪ 341 00:16:37,230 --> 00:16:40,270 - Diana was very press savvy. 342 00:16:40,289 --> 00:16:43,019 She developed a great understanding 343 00:16:43,039 --> 00:16:45,269 of how the media worked. 344 00:16:45,289 --> 00:16:48,169 She knew the power of images. 345 00:16:48,190 --> 00:16:52,040 ♪ ♪ 346 00:16:52,059 --> 00:16:54,279 - She would take her children to theme parks, 347 00:16:55,000 --> 00:16:57,170 and she would tip some photographers off 348 00:16:57,190 --> 00:16:58,280 that she would be there. 349 00:16:59,000 --> 00:17:01,010 So they would have some wonderful photographs 350 00:17:01,029 --> 00:17:03,199 of her having a wonderful time. 351 00:17:03,220 --> 00:17:07,090 ♪ ♪ 352 00:17:07,109 --> 00:17:10,009 - When she and Charles were in India, 353 00:17:10,029 --> 00:17:13,219 she went by herself to the Taj Mahal. 354 00:17:13,240 --> 00:17:15,200 ♪ ♪ 355 00:17:15,220 --> 00:17:20,010 She sat on a bench with this beautiful monument 356 00:17:20,029 --> 00:17:22,049 to love behind her. 357 00:17:22,069 --> 00:17:25,059 ♪ ♪ 358 00:17:25,079 --> 00:17:28,089 - That picture of her as a lonely, neglected, 359 00:17:28,109 --> 00:17:32,029 beautiful girl who didn't have anyone to love her back 360 00:17:32,049 --> 00:17:35,069 just broke everybody's hearts. 361 00:17:35,089 --> 00:17:36,999 She knew what she was doing, 362 00:17:37,019 --> 00:17:40,259 and it made Charles absolutely crazy. 363 00:17:40,279 --> 00:17:42,129 - It was frustrating. 364 00:17:42,150 --> 00:17:45,100 Of course it was frustrating, because it exacerbated 365 00:17:45,119 --> 00:17:47,029 the sense that she was the heroine 366 00:17:47,049 --> 00:17:50,089 and he was the criminal. 367 00:17:50,109 --> 00:17:51,279 - It was a source of great resentment to Charles, 368 00:17:52,000 --> 00:17:56,180 at how good she was at, quote, "manipulating" the press. 369 00:17:56,200 --> 00:18:00,150 - Diana wants her situation to be recognized, 370 00:18:00,170 --> 00:18:05,070 that she is in a lose-lose marriage. 371 00:18:05,089 --> 00:18:09,029 So it suited her to engage in a kind of guerrilla warfare. 372 00:18:09,049 --> 00:18:10,279 [intense music] 373 00:18:11,000 --> 00:18:13,070 narrator: Summer 1992. 374 00:18:13,089 --> 00:18:15,059 A book hits the shelves 375 00:18:15,079 --> 00:18:17,179 containing disturbing accusations 376 00:18:17,200 --> 00:18:20,090 about Charles and Diana's relationship. 377 00:18:20,109 --> 00:18:23,009 - New biographers claim to tell all about a woman 378 00:18:23,029 --> 00:18:27,029 they portray as an unhappy suicide-inclined Princess. 379 00:18:27,049 --> 00:18:29,029 - Andrew Morton's book was one of 380 00:18:29,049 --> 00:18:31,219 the biggest bombshell books of the 20th century. 381 00:18:31,240 --> 00:18:34,020 - "Diana: Her True Story" claimed to tell from 382 00:18:34,039 --> 00:18:37,089 the inside the tale of a loveless marriage. 383 00:18:37,109 --> 00:18:40,109 - Behind the fairy tale image of the perfect princess, 384 00:18:40,130 --> 00:18:44,000 her heart was broken, and she was devastated. 385 00:18:44,019 --> 00:18:48,119 - It was a no-holds-barred exposé. 386 00:18:48,140 --> 00:18:52,120 It was really damning of Charles. 387 00:18:52,140 --> 00:18:55,170 I mean, it was cataclysmic. 388 00:18:55,190 --> 00:18:58,080 - Buckingham Palace denies the Princess of Wales 389 00:18:58,099 --> 00:19:01,009 cooperated on the book in any way. 390 00:19:01,029 --> 00:19:02,279 ♪ ♪ 391 00:19:03,000 --> 00:19:05,180 - Diana was cross-questioned about it quite closely 392 00:19:05,200 --> 00:19:08,160 by her father-in-law, by Prince Phillip. 393 00:19:08,180 --> 00:19:12,120 She flatly denied having anything to do with it. 394 00:19:12,140 --> 00:19:15,180 narrator: But the royal family don't believe her. 395 00:19:15,200 --> 00:19:18,040 They're right not to. 396 00:19:18,059 --> 00:19:21,099 Diana has secretly used a friend as a go-between 397 00:19:21,119 --> 00:19:26,169 to tell her side of the story to journalist Andrew Morton. 398 00:19:26,190 --> 00:19:32,160 - I remember vividly going to a café in north London. 399 00:19:32,180 --> 00:19:34,190 I put on the headphones. 400 00:19:34,210 --> 00:19:37,050 And there's this voice. 401 00:19:37,069 --> 00:19:39,179 And it's Diana. 402 00:19:44,250 --> 00:19:48,240 - It was like entering another world, a parallel universe. 403 00:19:48,259 --> 00:19:50,079 I was being let into this secret, 404 00:19:50,099 --> 00:19:54,159 this secret that Diana was deeply unhappy. 405 00:20:08,009 --> 00:20:10,289 - I was left reeling. 406 00:20:11,009 --> 00:20:15,139 This information is dynamite. 407 00:20:15,160 --> 00:20:18,280 narrator: One revelation is most damaging of all. 408 00:20:19,000 --> 00:20:21,050 Prince Charles, the future king, 409 00:20:21,069 --> 00:20:23,289 is in love with another woman. 410 00:20:30,150 --> 00:20:34,080 - This was the moment when the public discovered 411 00:20:34,099 --> 00:20:37,169 that Prince Charles in fact had been having an affair 412 00:20:37,190 --> 00:20:39,130 with Camilla. 413 00:20:39,150 --> 00:20:41,190 - The whole world now knows that Prince Charles 414 00:20:41,210 --> 00:20:44,110 committed adultery with Camilla Parker-Bowles, 415 00:20:44,130 --> 00:20:48,160 someone that he's had a passion for throughout his life. 416 00:20:48,180 --> 00:20:51,290 - Charles is an unloving husband, he's neglectful, 417 00:20:52,009 --> 00:20:54,129 and he's having an affair. 418 00:20:54,150 --> 00:20:56,040 The public were completely shocked. 419 00:20:56,059 --> 00:20:58,199 ♪ ♪ 420 00:20:58,220 --> 00:21:01,150 - The royal family had never had their privacy invaded 421 00:21:01,170 --> 00:21:02,260 in such a way. 422 00:21:02,279 --> 00:21:06,249 They didn't really know how to handle this at all. 423 00:21:06,269 --> 00:21:10,259 - The Queen and everybody in the royal family viewed it 424 00:21:10,279 --> 00:21:14,159 as a massive act of treachery, 425 00:21:14,180 --> 00:21:17,240 and it was all orchestrated by Diana. 426 00:21:17,259 --> 00:21:20,069 ♪ ♪ 427 00:21:20,089 --> 00:21:24,039 - Here she was, not just attacking her husband, 428 00:21:24,059 --> 00:21:28,239 but undermining his future, 429 00:21:28,259 --> 00:21:30,999 undermining the throne, 430 00:21:31,019 --> 00:21:33,019 undermining the royal succession, 431 00:21:33,039 --> 00:21:35,199 undermining the dynasty. 432 00:21:35,220 --> 00:21:38,130 ♪ ♪ 433 00:21:41,049 --> 00:21:44,039 [gentle music] 434 00:21:44,059 --> 00:21:47,139 ♪ ♪ 435 00:21:47,160 --> 00:21:49,270 narrator: As they gather at the Queen Mother's home 436 00:21:49,289 --> 00:21:52,259 to celebrate her 92nd birthday, 437 00:21:52,279 --> 00:21:57,289 the royal family presents a united front. 438 00:21:58,009 --> 00:22:02,149 But the public knows that all is not well. 439 00:22:02,170 --> 00:22:04,260 - The publication of "Diana: Her True Story" 440 00:22:04,279 --> 00:22:08,139 really set the cat amongst the pigeons. 441 00:22:08,160 --> 00:22:11,150 - The public were obsessed by Charles's affair with Camilla 442 00:22:11,170 --> 00:22:15,210 and what it told us about the state of the Wales's marriage. 443 00:22:15,230 --> 00:22:19,030 - The British public warm to Diana's plight. 444 00:22:19,049 --> 00:22:22,029 They side with her immediately. 445 00:22:22,049 --> 00:22:24,039 They were very sensitive to the strain 446 00:22:24,059 --> 00:22:26,999 that the Princess is under. 447 00:22:27,019 --> 00:22:28,219 [phone ringing] 448 00:22:28,240 --> 00:22:30,190 narrator: But an intrusive press 449 00:22:30,210 --> 00:22:33,220 always needs its next royal scoop. 450 00:22:33,240 --> 00:22:36,130 - Andrew Morton's book was rather like a starting gun 451 00:22:36,150 --> 00:22:39,200 to all the other papers to find all the secrets. 452 00:22:39,220 --> 00:22:41,220 Things they hadn't printed. 453 00:22:41,240 --> 00:22:44,090 Finally, they could put them out there. 454 00:22:44,109 --> 00:22:47,149 - A number of media outlets, mine included, 455 00:22:47,170 --> 00:22:50,010 had received anonymously in the post 456 00:22:50,029 --> 00:22:51,289 a cassette tape recording. 457 00:23:00,130 --> 00:23:03,120 - This is a recording of a private conversation between 458 00:23:03,140 --> 00:23:06,230 Princess Diana and a friend of hers, James Gilbey, 459 00:23:06,250 --> 00:23:09,120 that had been recorded two and a half years earlier. 460 00:23:15,069 --> 00:23:17,239 - He's being very affectionate towards her and it's clear 461 00:23:17,259 --> 00:23:22,079 that the relationship was more than just friends. 462 00:23:22,099 --> 00:23:24,059 - Diana is talking to her lover, 463 00:23:24,079 --> 00:23:26,089 complaining about the royal family, 464 00:23:26,109 --> 00:23:28,199 about how mean they are all to her. 465 00:23:39,150 --> 00:23:41,090 - And she's reflecting, rather unhappily, 466 00:23:41,109 --> 00:23:43,189 on her role in the household. 467 00:23:48,019 --> 00:23:49,249 - How it came about, nobody knows. 468 00:23:49,269 --> 00:23:53,089 My assumption has always been that it was done by people 469 00:23:53,109 --> 00:23:56,069 who wanted people to know that Diana was not, 470 00:23:56,089 --> 00:23:59,219 uh, as pure as the driven snow. 471 00:23:59,240 --> 00:24:01,070 - They were very important 472 00:24:01,089 --> 00:24:03,209 in forming public opinion, those tapes. 473 00:24:03,230 --> 00:24:07,120 It shows Diana not just being the victim and the tragic 474 00:24:07,140 --> 00:24:08,090 ignored wife. 475 00:24:08,109 --> 00:24:09,289 She actually has a boyfriend. 476 00:24:10,009 --> 00:24:12,289 [quiet dramatic music] 477 00:24:13,009 --> 00:24:15,109 ♪ ♪ 478 00:24:15,130 --> 00:24:18,210 - The marriage of the Prince and Princess of Wales 479 00:24:18,230 --> 00:24:21,170 is the marriage of the heir apparent. 480 00:24:21,190 --> 00:24:26,030 When that seems to go wrong so publicly, 481 00:24:26,049 --> 00:24:28,209 it endangers the monarchy. 482 00:24:28,230 --> 00:24:30,240 ♪ ♪ 483 00:24:30,259 --> 00:24:33,109 - The Queen and Phillip want Charles and Diana 484 00:24:33,130 --> 00:24:35,140 to stick together for the sake of the children, 485 00:24:35,160 --> 00:24:37,200 stick together for the sake the country, 486 00:24:37,220 --> 00:24:39,200 for the House of Windsor. 487 00:24:39,220 --> 00:24:42,100 - So the Queen tries to fix things. 488 00:24:42,119 --> 00:24:44,289 She tries to sit Charles and Diana down and say, 489 00:24:45,009 --> 00:24:47,049 "Let's talk things through." 490 00:24:47,069 --> 00:24:49,149 Because the last thing they want is for Charles 491 00:24:49,170 --> 00:24:51,210 to get divorced. 492 00:24:51,230 --> 00:24:54,010 [light dramatic music] 493 00:24:54,029 --> 00:24:55,249 - The whole question of divorce 494 00:24:55,269 --> 00:24:59,029 was anathema to the Royals. 495 00:24:59,049 --> 00:25:01,259 For the Queen, as Supreme Governor 496 00:25:01,279 --> 00:25:03,119 of the Church of England, 497 00:25:03,140 --> 00:25:06,160 divorce was something she hated. 498 00:25:06,180 --> 00:25:08,120 ♪ ♪ 499 00:25:08,140 --> 00:25:11,150 - Her feelings reach all the way back to when the Queen 500 00:25:11,170 --> 00:25:15,090 interfered in her sister's love life. 501 00:25:15,109 --> 00:25:18,199 Princess Margaret was famously in love with a divorcé, 502 00:25:18,220 --> 00:25:21,200 and the Queen made it clear that it wouldn't be acceptable 503 00:25:21,220 --> 00:25:24,100 for her to marry him. 504 00:25:24,119 --> 00:25:28,999 - Divorce--it's something that royal people just don't do. 505 00:25:29,019 --> 00:25:31,099 For the Queen, this is desperately worrying. 506 00:25:31,119 --> 00:25:33,069 ♪ ♪ 507 00:25:33,089 --> 00:25:34,199 narrator: But by 1992 508 00:25:34,220 --> 00:25:36,280 the marriages of all the Queen's children 509 00:25:37,000 --> 00:25:39,160 are in crisis. 510 00:25:39,180 --> 00:25:44,160 In April, Princess Anne and Captain Mark Phillips divorce. 511 00:25:44,180 --> 00:25:47,290 And Prince Andrew and Sarah Ferguson's relationship 512 00:25:48,009 --> 00:25:51,089 is falling apart. 513 00:25:51,109 --> 00:25:53,169 - On the front page of the "Daily Mirror" 514 00:25:53,190 --> 00:25:55,140 had these extraordinary photographs 515 00:25:55,160 --> 00:25:59,000 of a topless Duchess of York, Sarah Ferguson, 516 00:25:59,019 --> 00:26:02,019 and a man who was not her husband. 517 00:26:02,039 --> 00:26:04,269 - This caused the most enormous scandal 518 00:26:04,289 --> 00:26:07,029 and actually brought the marriage 519 00:26:07,049 --> 00:26:09,199 effectively to a close. 520 00:26:11,109 --> 00:26:13,139 [mournful piano music] 521 00:26:13,160 --> 00:26:16,180 - The Queen could see the younger generation 522 00:26:16,200 --> 00:26:21,040 was basically undermining the whole framework 523 00:26:21,059 --> 00:26:24,209 of the royal family, which is to be a model 524 00:26:24,230 --> 00:26:29,240 for the rest of their subjects. 525 00:26:29,259 --> 00:26:31,109 - If they're like us, 526 00:26:31,130 --> 00:26:34,040 equally prone to neglect and cruelty 527 00:26:34,059 --> 00:26:36,169 and unfaithfulness, why on earth are we giving them 528 00:26:36,190 --> 00:26:39,010 all this money? 529 00:26:39,029 --> 00:26:43,279 - The Queen was aware the reputation of the royal family 530 00:26:44,000 --> 00:26:47,160 was at something of a new low. 531 00:26:47,180 --> 00:26:51,050 It was a severe personal blow to her. 532 00:26:52,220 --> 00:26:56,220 narrator: And in November, another disaster strikes. 533 00:26:56,240 --> 00:26:59,010 - Fire has swept through Windsor Castle 534 00:26:59,029 --> 00:27:00,139 and caused enormous damage. 535 00:27:00,160 --> 00:27:02,100 It was probably caused by a spotlight 536 00:27:02,119 --> 00:27:03,189 overheating a curtain 537 00:27:03,210 --> 00:27:06,180 in the Queen's private chapel. 538 00:27:06,200 --> 00:27:09,240 - On the day of the Queen's wedding anniversary, 539 00:27:09,259 --> 00:27:14,189 Windsor Castle is in flames. 540 00:27:14,210 --> 00:27:18,080 Most of the state rooms are destroyed. 541 00:27:18,099 --> 00:27:22,039 It was just a horrible moment for the whole royal family, 542 00:27:22,059 --> 00:27:26,029 particularly the Queen. 543 00:27:26,049 --> 00:27:28,029 - The Queen loves Windsor. 544 00:27:28,049 --> 00:27:31,269 I mean, that is, I think her home. 545 00:27:31,289 --> 00:27:33,079 And she was there as a child. 546 00:27:33,099 --> 00:27:35,219 I mean, they lived there in the war. 547 00:27:35,240 --> 00:27:38,060 [quiet dramatic music] 548 00:27:38,079 --> 00:27:42,009 - You saw that picture of the Queen in the rain. 549 00:27:42,029 --> 00:27:44,169 ♪ ♪ 550 00:27:44,190 --> 00:27:48,080 This little diminutive figure in the raincoat and the hood, 551 00:27:48,099 --> 00:27:52,029 you know, looking extraordinarily small. 552 00:27:52,049 --> 00:27:54,119 ♪ ♪ 553 00:27:54,140 --> 00:27:56,090 - The cost of repairing the damage will be 554 00:27:56,109 --> 00:27:57,239 many millions of pounds. 555 00:27:57,259 --> 00:27:59,089 And it's likely that the taxpayer 556 00:27:59,109 --> 00:28:02,049 will have to foot the bill. 557 00:28:02,069 --> 00:28:04,189 - Far from being sympathetic to the Queen, 558 00:28:04,210 --> 00:28:07,050 the public saw people bringing out treasures 559 00:28:07,069 --> 00:28:09,099 that'd never been seen before. 560 00:28:09,119 --> 00:28:13,009 And there was a tremendous kind of backlash. 561 00:28:13,029 --> 00:28:15,019 "Why should we pay for her house, 562 00:28:15,039 --> 00:28:19,229 particularly when she was the richest woman in the world?" 563 00:28:19,250 --> 00:28:22,080 - It was shortly after the fire that she gave 564 00:28:22,099 --> 00:28:26,009 her famous speech to the Guildhall. 565 00:28:26,029 --> 00:28:29,229 - 1992 is not a year 566 00:28:29,250 --> 00:28:31,280 on which I shall look back 567 00:28:32,000 --> 00:28:35,220 with undiluted pleasure. 568 00:28:35,240 --> 00:28:40,020 - She called 1992 a horrible year. 569 00:28:40,039 --> 00:28:44,139 - It has turned out to be an "Annus Horribilis." 570 00:28:44,160 --> 00:28:45,240 [audience chuckling] 571 00:28:45,259 --> 00:28:47,239 - It is unprecedented. 572 00:28:47,259 --> 00:28:53,109 An acknowledgment to the nation how things had gone wrong. 573 00:28:53,130 --> 00:28:57,250 - No institution should expect to be free from the scrutiny 574 00:28:57,269 --> 00:29:01,069 of those who give it their loyalty and support. 575 00:29:01,089 --> 00:29:04,259 - The Queen realized it was a time of reckoning. 576 00:29:04,279 --> 00:29:09,109 - That speech is the prelude to a whole series of reforms. 577 00:29:09,130 --> 00:29:12,070 ♪ ♪ 578 00:29:12,089 --> 00:29:13,199 narrator: It is finally agreed 579 00:29:13,220 --> 00:29:16,060 that the Queen should pay income tax. 580 00:29:16,079 --> 00:29:19,149 And to help fund the repairs to Windsor Castle, 581 00:29:19,170 --> 00:29:23,100 she'll open Buckingham Palace to the paying public. 582 00:29:23,119 --> 00:29:25,009 ♪ ♪ 583 00:29:25,029 --> 00:29:27,149 - But no matter how much good she does, 584 00:29:27,170 --> 00:29:30,040 it's completely being surpassed by the war 585 00:29:30,059 --> 00:29:33,189 between Charles and Diana played out in the press. 586 00:29:33,210 --> 00:29:36,130 ♪ ♪ 587 00:29:38,269 --> 00:29:41,229 [soft dramatic music] 588 00:29:41,250 --> 00:29:45,260 - In 1993, secret tapes are released by the press 589 00:29:45,279 --> 00:29:49,089 relating to Camilla and Charles's relationship. 590 00:29:49,109 --> 00:29:52,109 It's a private conversation between the two. 591 00:29:59,140 --> 00:30:03,140 - They were speaking in the most intimate of terms. 592 00:30:08,269 --> 00:30:10,059 [laughter] 593 00:30:10,079 --> 00:30:13,129 - Embarrassing, appalling for Charles. 594 00:30:13,150 --> 00:30:15,040 ♪ ♪ 595 00:30:15,059 --> 00:30:17,229 - Charles became a global laughingstock. 596 00:30:17,250 --> 00:30:22,080 A whole lot of ridicule was poured on his head. 597 00:30:22,099 --> 00:30:26,109 It was difficult to respect him as a future king. 598 00:30:26,130 --> 00:30:29,290 He found it very difficult to cope with this. 599 00:30:30,009 --> 00:30:31,199 And as a result, he thought 600 00:30:31,220 --> 00:30:34,150 he should present himself to the British people 601 00:30:34,170 --> 00:30:37,160 through the eyes of a sympathetic listener. 602 00:30:37,180 --> 00:30:40,110 ♪ ♪ 603 00:30:40,130 --> 00:30:43,120 - I was approached to make a film 604 00:30:43,140 --> 00:30:45,070 about the Prince of Wales. 605 00:30:45,089 --> 00:30:49,019 I went and saw him, and we hit it off. 606 00:30:49,039 --> 00:30:50,189 - Harry, Harry, Harry! 607 00:30:50,210 --> 00:30:52,220 - So he opened up. 608 00:30:52,240 --> 00:30:54,170 [indistinct shouts] 609 00:30:56,019 --> 00:30:57,139 - Of course, I do. 610 00:30:57,160 --> 00:31:02,030 It gives me enormous pleasure and pride. 611 00:31:02,049 --> 00:31:04,149 - He's presented in a very favorable light. 612 00:31:04,170 --> 00:31:07,100 It's almost a royal commercial, 613 00:31:07,119 --> 00:31:09,069 but Dimbleby could not help 614 00:31:09,089 --> 00:31:13,139 asking about his relations with Camilla Parker Bowles. 615 00:31:13,160 --> 00:31:17,060 - The most damaging charge that is made 616 00:31:17,079 --> 00:31:19,069 in relation to your marriage 617 00:31:19,089 --> 00:31:23,149 is that you were persistently unfaithful 618 00:31:23,170 --> 00:31:26,020 to your wife. 619 00:31:26,039 --> 00:31:30,259 - It is not a question that you want to ask anyone. 620 00:31:30,279 --> 00:31:33,069 Let alone someone who's on the stake. 621 00:31:33,089 --> 00:31:37,049 Did you try to be faithful and honorable to your wife? 622 00:31:37,069 --> 00:31:40,199 - Yes, absolutely. 623 00:31:40,220 --> 00:31:44,100 - And you were? - Yes. 624 00:31:44,119 --> 00:31:49,049 Until it became irretrievably broken down. 625 00:31:49,069 --> 00:31:51,069 ♪ ♪ 626 00:31:51,089 --> 00:31:52,219 - Here was proof that 627 00:31:52,240 --> 00:31:56,090 everything that Diana had said was true. 628 00:31:56,109 --> 00:31:58,229 The Prince of Wales was involved in a relationship 629 00:31:58,250 --> 00:32:00,270 with a married woman. 630 00:32:00,289 --> 00:32:03,119 [tense music] 631 00:32:03,140 --> 00:32:05,100 - If the prince had seen the morning papers, 632 00:32:05,119 --> 00:32:08,159 he showed no sign of reacting to them. 633 00:32:08,180 --> 00:32:11,190 - Charles exposing himself as an adulterer 634 00:32:11,210 --> 00:32:13,090 had a terribly negative effect 635 00:32:13,109 --> 00:32:16,129 as far as public opinion was concerned. 636 00:32:16,150 --> 00:32:20,200 - Perhaps Prince Charles should have learned a lesson 637 00:32:20,220 --> 00:32:24,120 from the "Royal Family" documentary of 1969, 638 00:32:24,140 --> 00:32:28,030 which let in too much kind of sunlight 639 00:32:28,049 --> 00:32:30,229 into the mystique of royalty. 640 00:32:30,250 --> 00:32:33,020 - Prince Philip couldn't believe that his son 641 00:32:33,039 --> 00:32:36,099 would do something so insane as to actually admit infidelity 642 00:32:36,119 --> 00:32:38,199 in a television interview. 643 00:32:38,220 --> 00:32:42,120 - Diana was appalled by what Charles had said, 644 00:32:42,140 --> 00:32:44,090 and she began formulating 645 00:32:44,109 --> 00:32:45,999 how she was going to hit back 646 00:32:46,019 --> 00:32:49,029 with her own television confession. 647 00:32:49,049 --> 00:32:50,259 ♪ ♪ 648 00:32:50,279 --> 00:32:56,269 - Diana was the most priceless interview possible 649 00:32:56,289 --> 00:32:58,279 in the world. 650 00:32:59,000 --> 00:33:01,040 The interview was planned for a Sunday evening, 651 00:33:01,059 --> 00:33:05,279 the quietest time around Kensington Palace. 652 00:33:06,000 --> 00:33:08,060 She had told the security people 653 00:33:08,079 --> 00:33:09,239 that she was expecting the delivery 654 00:33:09,259 --> 00:33:11,199 of some new hi-fi equipment. 655 00:33:11,220 --> 00:33:14,120 ♪ ♪ 656 00:33:14,140 --> 00:33:17,070 - She was interviewed with those big eyes 657 00:33:17,089 --> 00:33:19,229 threatening tears, 658 00:33:19,250 --> 00:33:23,020 and she gave the most extraordinary performance. 659 00:33:23,039 --> 00:33:27,019 - Do you think you will ever be Queen? 660 00:33:27,039 --> 00:33:29,129 - [laughs softly] [sighs] 661 00:33:29,150 --> 00:33:31,050 No, I don't, no. 662 00:33:31,069 --> 00:33:34,279 - Why do you think that? 663 00:33:35,000 --> 00:33:37,080 - I'd like to be a Queen of people's hearts 664 00:33:37,099 --> 00:33:39,059 in people's hearts. 665 00:33:39,079 --> 00:33:41,109 - She called herself the Queen of Hearts, 666 00:33:41,130 --> 00:33:43,060 which really stuck a knife in the Queen, 667 00:33:43,079 --> 00:33:44,159 because it was saying, 668 00:33:44,180 --> 00:33:47,170 "I know how to connect, and you don't." 669 00:33:47,190 --> 00:33:49,150 - I don't think many people would want me to be Queen. 670 00:33:49,170 --> 00:33:51,060 Actually, when I say "many people," 671 00:33:51,079 --> 00:33:54,099 I mean the establishment that I married into 672 00:33:54,119 --> 00:33:56,209 because they've decided 673 00:33:56,230 --> 00:34:00,260 that I'm a non-starter. 674 00:34:00,279 --> 00:34:04,139 - Diana's actually speaking about her unhappiness, 675 00:34:04,160 --> 00:34:05,220 about her misery, 676 00:34:05,240 --> 00:34:07,250 and Diana used that phrase 677 00:34:07,269 --> 00:34:10,239 that can never be forgotten. 678 00:34:10,260 --> 00:34:13,170 - Well, there were three of us in this marriage, 679 00:34:13,190 --> 00:34:17,170 so it was a bit crowded. [laughs softly] 680 00:34:17,190 --> 00:34:21,190 - And she also said Charles was unfit to be King. 681 00:34:21,210 --> 00:34:25,160 - I would think the top job, as I call it, 682 00:34:25,179 --> 00:34:28,129 would bring enormous limitations to him, 683 00:34:28,150 --> 00:34:31,160 and I don't know whether he could adapt to that. 684 00:34:31,179 --> 00:34:33,119 Hmm. 685 00:34:33,139 --> 00:34:36,099 - I watched in complete silence, 686 00:34:36,119 --> 00:34:41,019 and I said, "This program may end the monarchy, 687 00:34:41,039 --> 00:34:44,209 "or it may end the BBC, or it may end both, 688 00:34:44,230 --> 00:34:47,200 "but we have absolutely no choice but to broadcast 689 00:34:47,219 --> 00:34:49,039 every single word of it." 690 00:34:49,059 --> 00:34:51,199 - The most heavily hyped, international interview 691 00:34:51,219 --> 00:34:53,069 hit the air tonight. 692 00:34:53,090 --> 00:34:54,150 - The night that it went out, 693 00:34:54,170 --> 00:34:56,180 the streets of London were silent. 694 00:34:56,199 --> 00:34:59,169 Everybody was watching. 695 00:34:59,190 --> 00:35:04,220 narrator: All over Britain, 23 million people tune in. 696 00:35:04,239 --> 00:35:08,029 - The program was a difficult one, because it dealt, 697 00:35:08,050 --> 00:35:12,080 of course, with a lot of private matters, 698 00:35:12,099 --> 00:35:16,209 and to have them on television was obviously upsetting 699 00:35:16,230 --> 00:35:18,040 for the Queen. 700 00:35:18,059 --> 00:35:20,129 ♪ ♪ 701 00:35:20,150 --> 00:35:22,190 narrator: By the end of 1995, 702 00:35:22,210 --> 00:35:25,040 the war between Diana and Charles 703 00:35:25,059 --> 00:35:29,179 has been raging publicly for more than three years. 704 00:35:29,199 --> 00:35:33,149 - And the Queen finally said, "This is enough." 705 00:35:33,170 --> 00:35:34,240 - Before Christmas, 706 00:35:34,260 --> 00:35:37,060 Charles and Diana simultaneously received 707 00:35:37,079 --> 00:35:38,209 handwritten letters from the Queen 708 00:35:38,230 --> 00:35:42,230 saying they now had a duty to divorce. 709 00:35:42,250 --> 00:35:45,060 - "You are damaging one another. 710 00:35:45,079 --> 00:35:46,289 "You're damaging your children. 711 00:35:47,010 --> 00:35:49,240 "You are damaging the country and the monarchy. 712 00:35:49,260 --> 00:35:50,240 Stop it." 713 00:35:50,260 --> 00:35:53,140 ♪ ♪ 714 00:35:56,030 --> 00:35:58,150 [brisk orchestral music] 715 00:35:58,170 --> 00:36:02,140 - Matter of a minute, I would've thought. 716 00:36:02,159 --> 00:36:04,999 She's here now. 717 00:36:05,019 --> 00:36:06,099 - The 15-year marriage 718 00:36:06,119 --> 00:36:08,009 of the Prince and Princess of Wales 719 00:36:08,030 --> 00:36:10,210 was brought to a formal end this morning. 720 00:36:10,230 --> 00:36:12,110 A court in London issued the decree 721 00:36:12,130 --> 00:36:15,060 absolute finalizing their divorce. 722 00:36:15,079 --> 00:36:18,089 - The divorce of her eldest son 723 00:36:18,110 --> 00:36:21,220 was obviously a bitter blow to the Queen. 724 00:36:21,239 --> 00:36:23,059 ♪ ♪ 725 00:36:23,079 --> 00:36:25,099 - The Queen is very family-minded, 726 00:36:25,119 --> 00:36:27,119 and as a very religious person, 727 00:36:27,139 --> 00:36:30,099 she has a strong commitment to marriage, 728 00:36:30,119 --> 00:36:34,089 but equally she's wise enough and experienced enough 729 00:36:34,110 --> 00:36:38,070 to know that, you know, marriages can go wrong. 730 00:36:38,090 --> 00:36:40,090 - The Princess will continue to be involved 731 00:36:40,110 --> 00:36:43,030 in all decisions relating to the children. 732 00:36:43,050 --> 00:36:46,000 She will remain at Kensington Palace. 733 00:36:46,019 --> 00:36:49,099 - She is given a very big divorce settlement, 734 00:36:49,119 --> 00:36:52,289 but in the end, she loses her Royal Highness title 735 00:36:53,010 --> 00:36:55,250 mainly because the Queen just doesn't feel 736 00:36:55,269 --> 00:36:59,079 that she deserves it. 737 00:36:59,099 --> 00:37:01,059 - But she had something in a way 738 00:37:01,079 --> 00:37:02,269 that was more powerful at this particular moment, 739 00:37:02,289 --> 00:37:04,229 which was her celebrity. 740 00:37:04,250 --> 00:37:07,100 crowd: Diana! 741 00:37:07,119 --> 00:37:11,059 - Her popularity grew, after the divorce. 742 00:37:11,079 --> 00:37:14,269 She was seen as the woman wronged, 743 00:37:14,289 --> 00:37:18,079 cast out of the royal family. 744 00:37:18,099 --> 00:37:21,239 - But she's still outshining them. 745 00:37:21,260 --> 00:37:24,160 Every picture of her is all over the newspapers. 746 00:37:24,179 --> 00:37:29,279 Every charitable act she does is covered in huge detail. 747 00:37:30,000 --> 00:37:32,180 - She had the power to turn the spotlight onto the causes 748 00:37:32,199 --> 00:37:35,129 that she really wanted to be involved with. 749 00:37:35,150 --> 00:37:38,250 - She loved being photographed. 750 00:37:38,269 --> 00:37:40,269 She revelled in exposure. 751 00:37:40,289 --> 00:37:42,229 ♪ ♪ 752 00:37:42,250 --> 00:37:45,070 - But when you unleash the demons of the press, 753 00:37:45,090 --> 00:37:48,270 you then cannot keep them at bay. 754 00:37:49,000 --> 00:37:51,130 narrator: Diana is fair game. 755 00:37:51,150 --> 00:37:53,170 The press are everywhere. 756 00:37:53,190 --> 00:37:56,070 [suspenseful music] 757 00:37:56,090 --> 00:37:57,190 narrator: And the biggest prize 758 00:37:57,210 --> 00:38:00,070 is to catch her with a new man. 759 00:38:00,090 --> 00:38:03,150 - The press really want to know what kind of a stepfather 760 00:38:03,170 --> 00:38:06,060 she's going to bring to the future King. 761 00:38:06,079 --> 00:38:07,169 - The media and the public 762 00:38:07,190 --> 00:38:10,200 entirely lost their moral compass. 763 00:38:10,219 --> 00:38:15,049 And she had children who were bearing the brunt of it. 764 00:38:15,070 --> 00:38:17,270 - As a parent, could I ask you to respect 765 00:38:17,289 --> 00:38:20,049 my children's space. 766 00:38:20,070 --> 00:38:23,020 - I think it was really a pretty disgraceful period. 767 00:38:23,039 --> 00:38:25,109 ♪ ♪ 768 00:38:25,130 --> 00:38:30,030 - She was the livelihood of the tabloid press. 769 00:38:30,050 --> 00:38:33,040 A Diana picture could go for £10,000. 770 00:38:33,059 --> 00:38:36,149 [indistinct conversation] 771 00:38:36,170 --> 00:38:40,270 - She was pursued by legion of the paparazzi. 772 00:38:40,289 --> 00:38:42,179 [indistinct conversation] 773 00:38:42,199 --> 00:38:45,139 The intrusion was almost unbearable. 774 00:38:46,289 --> 00:38:48,099 - No. - Please? 775 00:38:48,119 --> 00:38:49,219 - Absolutely not. 776 00:38:49,239 --> 00:38:52,049 - It is always that way, that you think you can control 777 00:38:52,070 --> 00:38:55,240 the press--they're your people, and then they're not. 778 00:38:55,260 --> 00:38:58,030 - [indistinct speech] - Out. Out. 779 00:38:58,050 --> 00:39:01,030 O-U-T. Out. - Have a nice trip, ma'am. 780 00:39:01,050 --> 00:39:04,150 ♪ ♪ 781 00:39:04,170 --> 00:39:07,100 - She talked about how lonely she was. 782 00:39:07,119 --> 00:39:09,999 And she said to me, "You know, August is coming up, 783 00:39:10,019 --> 00:39:13,089 "and I dread August. 784 00:39:13,110 --> 00:39:15,280 "The boys go to Scotland with their father 785 00:39:16,000 --> 00:39:18,140 and I don't really have anywhere to go." 786 00:39:18,159 --> 00:39:21,279 [gentle music] 787 00:39:22,000 --> 00:39:24,290 narrator: But that summer, Diana accepts an invitation 788 00:39:25,010 --> 00:39:28,000 to go to the South of France. 789 00:39:28,019 --> 00:39:29,249 She begins a romance with a man 790 00:39:29,269 --> 00:39:32,229 she'll be linked with forever. 791 00:39:32,250 --> 00:39:38,000 - Dodi Fayed was the playboy son of Mohammed Al-Fayed, 792 00:39:38,019 --> 00:39:43,039 the owner of the most famous shop on the planet, Harrods. 793 00:39:43,059 --> 00:39:46,229 - Dodi Fayed had enough skeletons in his cupboard 794 00:39:46,250 --> 00:39:49,260 to stock a large graveyard. 795 00:39:49,280 --> 00:39:55,010 Drink and drugs and lots and lots of women. 796 00:39:55,030 --> 00:39:57,120 - That Princess Diana should be wrapped up with him 797 00:39:57,139 --> 00:40:00,219 was seen as extremely ill-judged. 798 00:40:00,239 --> 00:40:04,109 ♪ ♪ 799 00:40:04,130 --> 00:40:08,060 narrator: On the 30th of August, 1997, 800 00:40:08,079 --> 00:40:11,259 Dodi and Diana arrive in Paris. 801 00:40:11,280 --> 00:40:14,170 - It was a Saturday night, and, uh, she rang me, 802 00:40:14,190 --> 00:40:17,240 from the suite at the Ritz Hotel in Paris, 803 00:40:17,260 --> 00:40:20,030 where she was with Dodi. 804 00:40:20,050 --> 00:40:21,200 She said, "I'm fed up with it all, 805 00:40:21,219 --> 00:40:24,139 I don't care anymore." 806 00:40:24,159 --> 00:40:28,119 Such was the level of interest in her private life 807 00:40:28,139 --> 00:40:31,229 that she--she'd just had enough. 808 00:40:31,250 --> 00:40:33,270 She was desperately looking forward to seeing 809 00:40:33,289 --> 00:40:36,179 William and Harry. 810 00:40:36,199 --> 00:40:40,029 narrator: The next day, Diana plans to return home, 811 00:40:40,050 --> 00:40:43,280 to be reunited with her sons. 812 00:40:44,000 --> 00:40:46,070 - Diana and Dodi leave the Ritz 813 00:40:46,090 --> 00:40:47,220 and they get into a car, 814 00:40:47,239 --> 00:40:50,099 and the chauffeur, who'd been drinking, 815 00:40:50,119 --> 00:40:52,999 taunts the, uh, paparazzi to say that, 816 00:40:53,019 --> 00:40:55,149 "You'll never catch us." 817 00:40:55,170 --> 00:40:58,170 And he barrels off into the night. 818 00:40:58,190 --> 00:41:01,010 ♪ ♪ 819 00:41:01,030 --> 00:41:03,080 - There she is, 820 00:41:03,099 --> 00:41:06,029 pursued by paparazzi at high speed 821 00:41:06,050 --> 00:41:09,100 through the streets of Paris. 822 00:41:09,119 --> 00:41:12,259 Nobody dreamed that it would end 823 00:41:12,280 --> 00:41:18,150 in such a violent and shocking way. 824 00:41:19,139 --> 00:41:20,199 [bell tolling] 825 00:41:20,219 --> 00:41:22,149 narrator: Next on "The Windsors"... 826 00:41:22,170 --> 00:41:25,230 - We were all astonished to see William and Harry 827 00:41:25,250 --> 00:41:27,180 following their mother's coffin. 828 00:41:27,199 --> 00:41:29,229 - Harry looked like he was just suffering. 829 00:41:29,250 --> 00:41:31,250 He was too young to hide anything. 830 00:41:31,269 --> 00:41:33,089 - Harry has that fear 831 00:41:33,110 --> 00:41:35,150 something is going to happen to Meghan 832 00:41:35,170 --> 00:41:38,050 along the same lines as happened to his mother. 833 00:41:38,070 --> 00:41:40,060 - Every single time I see a camera, 834 00:41:40,079 --> 00:41:41,199 every single time I hear it click, 835 00:41:41,219 --> 00:41:43,099 it takes me straight back. 836 00:41:43,119 --> 00:41:45,019 - Prince Harry and Meghan Markle just announced 837 00:41:45,039 --> 00:41:47,079 that they are stepping back. 838 00:41:47,099 --> 00:41:50,109 - To be 100% royal, you have to sacrifice privacy 839 00:41:50,130 --> 00:41:51,230 and personal happiness. 840 00:41:51,250 --> 00:41:54,170 - I never thought that this would be easy. 841 00:41:54,190 --> 00:41:56,100 But I thought it would be fair. 842 00:41:56,119 --> 00:41:57,259 - Harry is making this decision 843 00:41:57,280 --> 00:41:59,150 because he can't cope 844 00:41:59,170 --> 00:42:02,170 with the life that they're living.