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Before you could move into the house,
you had to upgrade the electric.
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00:00:03,734 --> 00:00:04,734
Correct.
3
00:00:04,800 --> 00:00:06,834
You were dissatisfied with the company?
4
00:00:06,900 --> 00:00:08,333
I had it signed off.
5
00:00:08,400 --> 00:00:11,934
But it was signed off
when the job was half done.
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00:00:12,000 --> 00:00:12,867
That's your problem.
7
00:00:12,934 --> 00:00:15,266
You want to sign off
when something's half done, fine.
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00:00:15,333 --> 00:00:17,934
I wouldn't sign off
when my hair was half dry.
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[narrator] This is Judy Justice.
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00:00:20,133 --> 00:00:23,233
♪
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{\an8}[narrator] John and Cynthia Frazee
are suing John's former clients,
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00:00:41,266 --> 00:00:44,467
{\an8}Cynthia Booth
and her fiancee Dwayne Burnley,
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00:00:44,533 --> 00:00:47,166
for posting damaging reviews.
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[bailiff] Court come to order. All, rise.
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Be seated, please.
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00:00:52,133 --> 00:00:53,367
- Hello, Judge.
- How are you?
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00:00:53,433 --> 00:00:56,533
- Case 2079, Frazee versus Burnley Booth.
- Thank you.
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00:00:56,600 --> 00:00:57,467
[bailiff] You're welcome.
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00:00:57,533 --> 00:00:59,900
[Judy] Mr. Frazee,
you are an electrician by trade?
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00:00:59,967 --> 00:01:01,000
Correct.
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00:01:01,066 --> 00:01:03,700
And how long have you
been in that business, sir?
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00:01:03,867 --> 00:01:07,000
Since 1986 as a licensed
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00:01:07,066 --> 00:01:10,567
and 1978 as an electrician.
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00:01:10,633 --> 00:01:12,233
Now, maybe a decade ago,
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00:01:12,300 --> 00:01:15,867
you're going to give me the exact year,
month and year,
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00:01:15,934 --> 00:01:19,100
you were called to do a job for this lady.
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00:01:19,166 --> 00:01:20,867
- Your last name is--?
- Booth.
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00:01:20,934 --> 00:01:24,667
Ms. Booth.
And you did an electrical job for her?
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00:01:24,734 --> 00:01:27,300
{\an8}We'll go into it more fully in a minute.
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00:01:27,367 --> 00:01:30,266
{\an8}When you were doing that job,
you brought in a helper,
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00:01:30,333 --> 00:01:33,967
- this gentleman whose name is Mr. Burnley?
- That's correct.
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And before you brought in Mr. Burnley,
I gather from the papers,
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{\an8}Mr. Burnley did not know Ms. Booth.
Would that be a fair statement?
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00:01:43,100 --> 00:01:45,633
{\an8}That's a fair statement,
but he did not bring me in.
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00:01:45,700 --> 00:01:49,934
{\an8}I was actually just driving down
the street and I'm new to Mountain,
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00:01:50,000 --> 00:01:52,700
and I drove by and saw
Mr. Frazee there and I was--
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00:01:52,767 --> 00:01:54,934
Listen, this is not Gone With the Wind.
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00:01:55,000 --> 00:01:58,100
This is not War and Peace.
I asked you a simple question.
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00:01:58,166 --> 00:02:01,000
- Before you were brought in on the job,
- [Dwayne] Okay.
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00:02:01,066 --> 00:02:03,033
you didn't know Ms. Booth?
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00:02:03,100 --> 00:02:07,066
- That's correct.
- Right. And that was about ten years ago?
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00:02:07,133 --> 00:02:08,000
Correct.
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00:02:08,066 --> 00:02:11,066
[Judy] Since that time,
since you were brought in on the job,
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00:02:11,133 --> 00:02:14,667
you and Ms. Booth have
gotten to know each other a lot better.
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00:02:14,734 --> 00:02:15,567
Correct.
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00:02:15,633 --> 00:02:20,433
And I assume that "by a lot better"
that the two of you live together.
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00:02:20,500 --> 00:02:21,333
Correct.
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00:02:21,400 --> 00:02:23,533
[Judy] And you've been
living together for how long?
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00:02:23,600 --> 00:02:26,300
- Since November.
- Of this last year,
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00:02:26,367 --> 00:02:28,266
- Yes.
- [Judy] November of 2021.
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00:02:28,333 --> 00:02:31,600
But prior to that,
you were social friends?
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00:02:31,667 --> 00:02:34,500
- Correct.
- And that social friendship started
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00:02:34,567 --> 00:02:38,567
when first introduced to her at this job.
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00:02:38,633 --> 00:02:40,166
- Uh, no.
- It's the first time you met her.
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00:02:40,233 --> 00:02:41,567
Oh, that's the first time
I met her, correct.
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00:02:41,633 --> 00:02:43,567
Correct. This is your problem
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00:02:43,633 --> 00:02:45,066
and this is the nature of your lawsuit.
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{\an8}You allege that
you did a job for Ms. Booth,
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00:02:48,233 --> 00:02:51,767
{\an8}almost a decade ago,
and you came to ascertain
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00:02:51,834 --> 00:02:54,633
that Ms. Booth, and or Mr. Burnley,
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00:02:54,700 --> 00:02:58,300
had written some negative reviews
about your company,
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00:02:58,367 --> 00:03:01,934
currently wrote negative reviews
about your company
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00:03:02,000 --> 00:03:04,800
based on work that you did ten years ago?
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00:03:04,867 --> 00:03:06,600
- Yes.
- That's your complaint.
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00:03:06,667 --> 00:03:08,567
[Judy]
And you asked them to take them down.
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First they did, then they didn't.
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00:03:10,400 --> 00:03:13,467
You found other
ones posted in different areas.
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00:03:13,533 --> 00:03:16,867
Now, Mr. Burnley,
are you a working man, sir?
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00:03:16,934 --> 00:03:18,500
- Yes.
- [Judy] What kind of work do you do?
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00:03:18,567 --> 00:03:20,400
{\an8}I'm an electrical contractor.
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00:03:20,467 --> 00:03:24,834
{\an8}Okay. Now, at the time
that you first met Mr. Frazee,
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00:03:24,900 --> 00:03:27,166
- did you have your own company?
- Yes.
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00:03:27,233 --> 00:03:29,400
- [Judy] You had your own company?
- Yes.
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00:03:29,467 --> 00:03:32,834
[Judy]
In what year did you do Ms. Booth's job?
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00:03:32,900 --> 00:03:36,266
I did it on April 30th, 2013.
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00:03:36,333 --> 00:03:37,834
- That's not correct.
- That's not correct.
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00:03:37,900 --> 00:03:38,800
[Judy] Shh!
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00:03:38,867 --> 00:03:42,200
Month and year you say you did the job.
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00:03:42,266 --> 00:03:45,900
The job was done on May 9th of 2013.
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00:03:45,967 --> 00:03:50,066
Okay, so we're off by a month,
is that right? I don't care.
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00:03:50,133 --> 00:03:52,533
- You were talking about nine years ago.
- Correct.
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00:03:52,600 --> 00:03:54,500
Now tell me something about the job.
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00:03:54,567 --> 00:03:57,266
What was the nature of
the electrical job that you were doing?
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00:03:57,333 --> 00:04:02,467
An older home needs to have at
least a minimum of a 100-amp service.
85
00:04:02,533 --> 00:04:06,000
Ms. Booth's home had
a 70-amp service at the time.
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00:04:06,066 --> 00:04:08,767
She was purchasing it and that came up
87
00:04:08,834 --> 00:04:11,333
on the inspection report to replace that,
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which I was engaged to do.
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00:04:13,633 --> 00:04:15,133
- [Judy] So far, correct?
- No.
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00:04:15,200 --> 00:04:16,934
Well, now I'll have your version.
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00:04:17,000 --> 00:04:18,367
Did you have to upgrade the electrical?
92
00:04:18,433 --> 00:04:21,233
I had to upgrade
due to a homeowner's insurance.
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00:04:21,300 --> 00:04:23,467
- [Judy] Okay. Well, the home--
- That's what they required.
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00:04:23,533 --> 00:04:26,266
What's the difference in what he said?
He said that you had to have
95
00:04:26,333 --> 00:04:29,066
- your electricity upgraded.
- Mm-hmm.
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00:04:29,133 --> 00:04:30,734
{\an8}[Judy]
And it came up in the inspection report.
97
00:04:30,800 --> 00:04:33,166
{\an8}It did not come in the inspection report.
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00:04:33,233 --> 00:04:35,633
{\an8}Well, then how did they find out--
who found about it?
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00:04:35,700 --> 00:04:37,533
{\an8}I was honest with my policy.
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00:04:37,600 --> 00:04:39,200
[Judy] What do you mean
you were honest with your policy?
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00:04:39,266 --> 00:04:41,367
Well, they asked me
what year the house was
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00:04:41,433 --> 00:04:45,667
and what, um, amperage it had,
and I said 75.
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00:04:45,734 --> 00:04:50,300
And your insurance company said to you
it has to be 110.
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00:04:50,367 --> 00:04:51,967
- 100.
- [Judy] Oh, 100.
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00:04:52,033 --> 00:04:52,900
Yes.
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00:04:52,967 --> 00:04:55,834
Before you could move into the house,
for one reason or another,
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00:04:55,900 --> 00:04:58,166
- you had to upgrade the electric.
- Correct.
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00:04:58,233 --> 00:05:00,900
Okay. And you hired Mr. Frazee to do that.
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00:05:00,967 --> 00:05:02,200
Yes, he was one of my friends.
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00:05:02,266 --> 00:05:03,400
I don't care whether
he was your friend or not.
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00:05:03,467 --> 00:05:05,400
If he was your friend and he was a vet,
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00:05:05,467 --> 00:05:06,934
you wouldn't have hired him
to do your electrical work.
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00:05:07,000 --> 00:05:08,633
{\an8}[laughs] No, of course not.
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00:05:08,700 --> 00:05:10,467
{\an8}[Judy] He was your friend and
he was an electrical contractor.
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00:05:10,533 --> 00:05:11,633
{\an8}Right. Correct.
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00:05:11,700 --> 00:05:14,400
{\an8}[Judy] And when he came
to your house to look at the job,
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00:05:14,467 --> 00:05:17,133
- did he come alone or with a helper?
- Alone.
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00:05:17,200 --> 00:05:20,166
[Judy]
Once you change the ampage in a house,
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00:05:20,233 --> 00:05:22,000
do you have to get somebody
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00:05:22,066 --> 00:05:24,967
from either the county
or the city where you live
121
00:05:25,033 --> 00:05:27,567
to sign off on it?
That's either a yes or a no.
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00:05:27,633 --> 00:05:30,800
- Yes.
- [Judy] And once Mr. Frazee did that,
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00:05:30,867 --> 00:05:34,066
modified the ampage,
did you have an inspection?
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00:05:34,133 --> 00:05:36,900
- Yes, Your Honor.
- [Judy] Do you have that inspection?
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00:05:36,967 --> 00:05:38,633
- Yes.
- I'd like to take a look at it.
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00:05:38,700 --> 00:05:41,300
- And the job was not--
- I didn't ask you anything.
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00:05:41,367 --> 00:05:42,233
Okay.
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00:05:42,300 --> 00:05:44,500
That al-also includes
Mr. Burnley's inspection.
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00:05:44,567 --> 00:05:45,900
Just a second. Just a second.
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00:05:46,633 --> 00:05:47,467
I'm sorry.
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00:05:47,533 --> 00:05:49,700
Don't volunteer. I'm old. I get confused.
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00:05:49,767 --> 00:05:51,934
I try to keep these things very linear
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00:05:52,000 --> 00:05:54,066
so even I understand them.
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00:05:55,600 --> 00:05:58,633
This is the inspection sign off
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00:05:58,700 --> 00:06:02,600
on the work that you did
in two thousand and...?
136
00:06:02,667 --> 00:06:04,033
- Thirteen.
- [Judy] Thirteen.
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00:06:04,100 --> 00:06:06,367
Have you seen it?
Yes, of course, you have.
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00:06:06,433 --> 00:06:08,967
- No.
- [Judy] Well, show it to them.
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00:06:09,033 --> 00:06:12,200
You do remember that you
have to have an inspection afterwards?
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00:06:12,266 --> 00:06:14,800
- Of course.
- Okay. It's just common sense.
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00:06:14,867 --> 00:06:18,567
If you didn't have the work done
and you said to your insurance company,
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00:06:18,633 --> 00:06:21,400
"I had the work done,"
the insurance company would say to you,
143
00:06:21,467 --> 00:06:23,100
"Show me proof
that you had the work done."
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00:06:23,166 --> 00:06:24,400
- [Booth] Correct.
- Otherwise we're not giving you insurance.
145
00:06:24,467 --> 00:06:26,600
- Correct.
- [Judy] So, you know you had an inspection
146
00:06:26,667 --> 00:06:28,800
after he completed the work.
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00:06:28,867 --> 00:06:30,166
It wasn't after the work.
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00:06:30,233 --> 00:06:32,700
- The work was never-- This is--
- Shh! Shh!
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00:06:32,767 --> 00:06:34,633
- I didn't ask you anything.
- Okay.
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00:06:34,700 --> 00:06:36,467
- But I will answer for you, Your Honor.
- She wasn't--
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00:06:36,533 --> 00:06:37,667
- [Judy] You can.
- Okay.
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00:06:37,734 --> 00:06:41,200
You can. So the insurance company
accepted your word
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00:06:41,266 --> 00:06:43,033
- that the work was done?
- Yes.
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00:06:43,100 --> 00:06:45,200
[chuckles]
Okay. Can I have that back, please?
155
00:06:45,266 --> 00:06:49,734
- And I--
- I did tell them I had it signed off, but it was signed off
156
00:06:49,800 --> 00:06:51,533
when the job was half done.
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00:06:51,600 --> 00:06:52,767
That's your problem.
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00:06:52,834 --> 00:06:55,700
You want to sign
off when something's half done, fine.
159
00:06:55,767 --> 00:06:58,333
I wouldn't sign
off when my hair was half dry.
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00:06:58,400 --> 00:07:00,166
♪
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00:07:00,233 --> 00:07:04,000
{\an8}I'm saying to you that it
was nasty and malicious.
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00:07:04,066 --> 00:07:07,166
{\an8}And it wasn't until the two of
you were coochy-coochying
163
00:07:07,233 --> 00:07:09,734
{\an8}that all of a sudden,
we got negative reviews
164
00:07:09,800 --> 00:07:12,033
{\an8}about a job they did nine years before.
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00:07:12,100 --> 00:07:14,967
That's ridiculous.
It's mean spirited.
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00:07:15,033 --> 00:07:16,533
♪
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00:07:20,467 --> 00:07:24,100
{\an8}♪
168
00:07:26,400 --> 00:07:30,000
{\an8}[narrator] John and Cynthia Frazee
blame John's former client,
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00:07:30,066 --> 00:07:32,834
{\an8}Cynthia Booth and her fiancee,
Dwayne Burnley,
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00:07:32,900 --> 00:07:34,300
{\an8}slandered their business.
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00:07:34,700 --> 00:07:37,700
Dwayne is countersuing
for filing a wrongful lawsuit.
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00:07:37,767 --> 00:07:42,934
Now, my next question
to you is, after 2013,
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00:07:43,000 --> 00:07:48,133
did you perform electrical work
for Ms. Booth in her house?
174
00:07:48,200 --> 00:07:50,266
- That's either a yes or a no.
- Yes.
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00:07:50,333 --> 00:07:53,467
Now, I'm going to ask you,
what was the nature?
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00:07:53,533 --> 00:07:54,700
{\an8}I don't know.
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00:07:54,767 --> 00:07:55,700
{\an8}[Judy]
What do you mean you don't know?
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00:07:55,767 --> 00:07:57,800
- {\an8}-
- I don't remember.
- [Judy] You mean-- just a second.
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00:07:57,867 --> 00:08:00,767
You remember the work that you did
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00:08:00,834 --> 00:08:04,467
when Mr. Frazee was there in 2013,
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00:08:04,533 --> 00:08:07,200
when you were with him,
but you don't remember
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00:08:07,266 --> 00:08:11,400
the nature of the work that you did
for your girlfriend in 2018?
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00:08:11,467 --> 00:08:14,100
- I'm pretty sure it was a panel upgrade.
- [Judy] Just a second.
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00:08:14,166 --> 00:08:15,800
I want you to think.
185
00:08:16,400 --> 00:08:22,033
What kind of work did you do
for Ms. Booth in 2018?
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00:08:22,100 --> 00:08:26,166
It must have been the panel
upgrade that I did at her house.
187
00:08:26,233 --> 00:08:28,467
I changed the 100 amp out to a 200.
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00:08:28,533 --> 00:08:30,300
- Sh-- Look at me. Look at me.
- [Dwayne] 'Cause that would be--
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00:08:30,367 --> 00:08:31,233
I'm sorry.
190
00:08:31,767 --> 00:08:35,266
So you changed the 100 amp--
Shh!
191
00:08:35,333 --> 00:08:38,300
This is not my strong suit.
And I have to tell you something.
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00:08:38,367 --> 00:08:40,633
Of the 100 million
people who are watching this,
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00:08:40,700 --> 00:08:42,800
they're going out to
get a cup of coffee right now.
194
00:08:42,867 --> 00:08:43,967
[chuckles]
195
00:08:44,033 --> 00:08:49,400
You changed the 100 amp
that he had done in 2013
196
00:08:49,467 --> 00:08:53,700
to a 200 amp you upgraded it in 2018.
197
00:08:53,767 --> 00:08:57,000
- {\an8}-
- And put a surge protection system.
- [Judy] And a surge protection.
198
00:08:57,066 --> 00:08:59,333
- {\an8}-
- Yeah, that-- now I do recall.
- [Judy] Okay. Great.
199
00:08:59,400 --> 00:09:02,934
When was the first negative review
200
00:09:03,000 --> 00:09:06,967
that you can show
me written about your company?
201
00:09:07,033 --> 00:09:08,567
Now we got what's going on.
202
00:09:08,633 --> 00:09:10,100
- Now I have it clear.
- [Dwayne] 2019, Your Honor.
203
00:09:10,166 --> 00:09:11,400
Do you have it clear?
204
00:09:11,467 --> 00:09:13,900
I think a--a little bit more
fuzzy than you, but clear enough.
205
00:09:13,967 --> 00:09:16,633
- Do you have it clear?
- I have it clear now.
206
00:09:16,700 --> 00:09:19,900
Do you have it clear?
Well, just to make it crystal clear,
207
00:09:19,967 --> 00:09:24,333
Mr. Frazee did work
at Ms. Booth's home in 2013.
208
00:09:24,400 --> 00:09:25,934
It was electrical work.
209
00:09:26,000 --> 00:09:30,567
It was electrical work performed
by him with the help of Mr. Burnley,
210
00:09:30,633 --> 00:09:34,533
because in order to get a
homeowner's policy on her new house,
211
00:09:34,600 --> 00:09:38,767
she had to upgrade to satisfy,
according to only insurance--
212
00:09:38,834 --> 00:09:40,233
- Correct.
- [Judy] That's what you say.
213
00:09:40,300 --> 00:09:43,166
- From 70 to 100 amps.
- Yes.
214
00:09:43,233 --> 00:09:45,400
Whole new thing at my age I'm learning.
215
00:09:45,467 --> 00:09:50,433
Now. Evidently,
they liked what they saw in 2013
216
00:09:50,500 --> 00:09:52,800
and that materialized into a romance.
217
00:09:52,867 --> 00:09:53,967
Good for you.
218
00:09:54,734 --> 00:09:58,233
And in 2018, I assume he was living there.
219
00:09:58,300 --> 00:10:00,000
- No.
- When did he move in?
220
00:10:00,066 --> 00:10:01,533
- [Dwayne] November of...
- Shh!
221
00:10:01,600 --> 00:10:02,967
- [Booth] November--
- November of last year.
222
00:10:03,033 --> 00:10:06,066
- [Booth] Yes.
- Okay. But you were dating in 2018?
223
00:10:06,133 --> 00:10:07,066
- Yes.
- [Judy] Yes.
224
00:10:07,133 --> 00:10:11,600
In 2018, Mr. Burnley,
not with the help of the plaintiff,
225
00:10:11,667 --> 00:10:16,266
replaced and upgraded
the 100 amp to 200 amp,
226
00:10:16,333 --> 00:10:19,500
which is much better,
because I know that I have 200. That's--
227
00:10:19,567 --> 00:10:23,066
You have to plug things in.
It's 110, 220, right?
228
00:10:23,133 --> 00:10:24,800
- Yes.
- [Judy] 110, 220.
229
00:10:24,867 --> 00:10:26,667
And he put in a surge protector.
230
00:10:26,734 --> 00:10:29,066
Now, even I know
what a surge protector is.
231
00:10:29,133 --> 00:10:30,266
Correct me if I mistaken.
232
00:10:30,333 --> 00:10:34,333
That means if there's an overload,
a lightning strike, whatever it is,
233
00:10:34,400 --> 00:10:38,900
it protects it so the whole board
doesn't fry and everything turns off,
234
00:10:38,967 --> 00:10:42,300
and then you have to replace
all the ele-- the wires go [buzzes]
235
00:10:42,367 --> 00:10:43,734
Am I right? Right.
236
00:10:43,800 --> 00:10:47,834
So he upgraded
the system and touch of necessity,
237
00:10:47,900 --> 00:10:50,900
what Mr. Frazee did in 2013,
238
00:10:50,967 --> 00:10:52,767
no question, had to do that.
239
00:10:52,834 --> 00:10:55,367
Now, I'd like to see the negative reviews.
240
00:10:55,767 --> 00:10:56,900
And when they started.
241
00:10:58,433 --> 00:11:01,333
The first one we found,
it was in 2019, Your Honor.
242
00:11:01,400 --> 00:11:03,166
Well, are these in order? This was--
243
00:11:03,233 --> 00:11:07,400
{\an8}That's the most current one
that was in February of 2022.
244
00:11:07,467 --> 00:11:09,700
{\an8}Did you write this?
"Frazee Electric,
245
00:11:09,767 --> 00:11:13,367
He was supposed to do a panel change
and never put rods in
246
00:11:13,433 --> 00:11:17,100
and fried my electronics
in my home and garage opener.
247
00:11:17,166 --> 00:11:19,333
Left such a mess and never cleans up."
248
00:11:19,400 --> 00:11:20,767
- That's correct.
- [Judy] Did you write that?
249
00:11:20,834 --> 00:11:22,967
- {\an8}-
- Yes, I did.
- [Judy] When? In what year?
250
00:11:23,033 --> 00:11:24,133
{\an8}Uh...
251
00:11:24,200 --> 00:11:26,400
- {\an8}-
- About three years ago.
- Three years ago?
252
00:11:26,467 --> 00:11:28,600
- 2018.
- Approximately.
253
00:11:28,667 --> 00:11:30,734
About when he changed
the electrical system.
254
00:11:30,800 --> 00:11:32,133
- [Booth] Yes, uh-- um--
- Just a second.
255
00:11:32,200 --> 00:11:34,233
About when he changed
the electrical system.
256
00:11:34,300 --> 00:11:36,767
All right. Then you wrote something,
257
00:11:36,834 --> 00:11:39,800
"I will not even write
this company one star,
258
00:11:39,867 --> 00:11:43,567
due to the unprofessionalism
in completion of work.
259
00:11:43,633 --> 00:11:47,033
Hired this electrician to do
a 100 watt panel.
260
00:11:47,100 --> 00:11:49,967
{\an8}Never grounded,
never finished, and left a mess.
261
00:11:50,033 --> 00:11:51,867
{\an8}He's known for not cleaning up,
262
00:11:51,934 --> 00:11:56,233
{\an8}had to hire another electrical
contractor that was most professional..."
263
00:11:56,300 --> 00:11:58,266
Now, when did you write that review?
264
00:11:58,333 --> 00:11:59,266
About the same time.
265
00:11:59,333 --> 00:12:02,667
- [Judy] 2018?
- Yes, on a different review.
266
00:12:02,734 --> 00:12:04,000
Okay, now, that was a different one.
267
00:12:04,066 --> 00:12:07,867
And you said that you had to
hire another electrical contractor?
268
00:12:07,934 --> 00:12:09,266
- Yes, I did.
- [Judy] To finish the job.
269
00:12:09,333 --> 00:12:11,467
- And who was that?
- That was DMB electric.
270
00:12:11,533 --> 00:12:13,033
- That was him?
- -[Booth] Yes. I--
- I called--
271
00:12:13,100 --> 00:12:14,500
- Just a second--
- to come back.
272
00:12:14,567 --> 00:12:17,633
Just a second.
In what year did you call them?
273
00:12:17,700 --> 00:12:20,834
Oh, this was--
- [Judy] No, in what year did you call him?
274
00:12:20,900 --> 00:12:24,233
2013.
After he left, you called them?
275
00:12:24,300 --> 00:12:26,834
- I called two other contractors.
- [Judy] Just a second.
276
00:12:26,900 --> 00:12:29,834
- Did you end up using Mr. Burnley?
- Yes, I did.
277
00:12:29,900 --> 00:12:33,166
[Judy]
Okay, so back in 2013,
278
00:12:33,233 --> 00:12:36,367
- you were dissatisfied with this company?
- [Booth] Yes.
279
00:12:36,433 --> 00:12:37,467
[Judy] Let me follow this.
280
00:12:37,533 --> 00:12:41,100
2013, you were
dissatisfied with the company.
281
00:12:41,166 --> 00:12:44,533
- You called another company--
- Two other companies.
282
00:12:44,600 --> 00:12:46,600
[Judy] Just a second.
You called another company,
283
00:12:46,667 --> 00:12:48,667
but the county had signed off on your job.
284
00:12:48,734 --> 00:12:50,934
- Yes.
- [Judy] But you say and your answer is
285
00:12:51,000 --> 00:12:54,400
that they signed off
erroneously on the job.
286
00:12:54,467 --> 00:12:57,567
- Well, I have to take on face value
- Yes.
287
00:12:57,633 --> 00:12:59,700
their signing-off
that the job was completed.
288
00:12:59,767 --> 00:13:03,467
And I assume you
got your homeowner's insurance.
289
00:13:03,533 --> 00:13:04,567
{\an8}Yes, I did.
290
00:13:04,633 --> 00:13:07,633
{\an8}[Judy] After he left and after
you had the county sign off?
291
00:13:07,700 --> 00:13:09,266
- {\an8}-
- Yes.
- Yes.
292
00:13:09,333 --> 00:13:11,066
- [Booth] But they--
- Okay, now just a second.
293
00:13:11,133 --> 00:13:13,166
- Don't tell me a "but--but..."
- No.
294
00:13:13,233 --> 00:13:16,834
Now, five years later,
because this was written in 2018,
295
00:13:16,900 --> 00:13:17,767
Correct.
296
00:13:17,834 --> 00:13:21,233
Five years later,
you're now dating Mr. Burnley.
297
00:13:21,300 --> 00:13:23,300
- Correct.
- [Judy] Who is now living with you.
298
00:13:23,367 --> 00:13:24,400
- No.
- [Judy] Who had--
299
00:13:24,467 --> 00:13:27,133
Well, you say you moved in in 2021.
300
00:13:27,200 --> 00:13:28,066
- Oh, 21, I thought you meant 18.
- Yes.
301
00:13:28,133 --> 00:13:29,567
- Yeah. Who's now living with you.
- [Booth] Yeah.
302
00:13:29,633 --> 00:13:32,266
- You began dating in 2018.
- That's correct.
303
00:13:32,333 --> 00:13:36,600
[Judy] And Mr. Burnley,
who is now living with you, and in 2018,
304
00:13:36,667 --> 00:13:39,000
you woke up one morning and said,
305
00:13:39,066 --> 00:13:41,033
who now has his own electrical company,
306
00:13:41,100 --> 00:13:45,266
woke up and said,
"Five years ago, Mr. Frazee's company.
307
00:13:45,333 --> 00:13:49,533
And he did not do
a professional job in my panel."
308
00:13:49,600 --> 00:13:50,900
And now we're dating.
309
00:13:50,967 --> 00:13:55,667
And now all these negative reviews come,
not in 2013, when we--
310
00:13:55,734 --> 00:13:59,567
Sarah, you have Yelp
and all those things in 2013?
311
00:13:59,633 --> 00:14:01,967
I'm not sure if I can get
back that far, but I could search.
312
00:14:02,033 --> 00:14:04,233
- And I wasn't aware of Yelp.
- [Judy] Just a--
313
00:14:04,300 --> 00:14:06,233
- I don't care what you were aware of.
- [Booth] Okay.
314
00:14:06,300 --> 00:14:08,800
You mean-- you woke up in 2019
315
00:14:08,867 --> 00:14:12,100
and found out that you could
give a star or review--
316
00:14:12,166 --> 00:14:14,400
That's the first time you found that out.
I don't believe you.
317
00:14:14,467 --> 00:14:16,100
- The review-- 2018...
- I don't believe you.
318
00:14:16,166 --> 00:14:17,834
- Well, it's true.
- [Judy] I just want to tell you something.
319
00:14:17,900 --> 00:14:20,700
I don't believe you. I don't believe that
when you want to go to a restaurant,
320
00:14:20,767 --> 00:14:22,533
Ms. Booth, and it's a new restaurant,
321
00:14:22,600 --> 00:14:24,567
you don't take a look
on your computer
322
00:14:24,633 --> 00:14:26,767
and say,
"I wonder how many stars it got."
323
00:14:26,834 --> 00:14:28,900
"I wonder if there are
any reviews on this resort."
324
00:14:28,967 --> 00:14:29,834
[Booth] Yes.
325
00:14:29,900 --> 00:14:31,700
[Judy] Well, then you were
smart enough to do this.
326
00:14:31,767 --> 00:14:33,700
My sons are in IT,
327
00:14:33,767 --> 00:14:35,133
- so they told me--
- [Judy] I want to tell you something.
328
00:14:35,200 --> 00:14:37,166
- I don't believe you.
- [Booth] Okay.
329
00:14:37,233 --> 00:14:40,533
Because I'm older than you are,
and I know about this,
330
00:14:40,600 --> 00:14:43,200
and she can tell
you I'm an idiot on the machine.
331
00:14:43,266 --> 00:14:45,000
- -[Booth] Well, I--
- I'm the--
- [Judy] So I-- So I--
332
00:14:45,066 --> 00:14:47,700
I don't buy it.
And I don't buy actually...
333
00:14:48,900 --> 00:14:49,934
Yeah, it is.
334
00:14:50,000 --> 00:14:51,600
- I can't see any of the reviews.
- [Booth] Your Honor...
335
00:14:51,667 --> 00:14:52,533
- [Dwayne] But, Your Honor--
- No.
336
00:14:52,600 --> 00:14:56,233
But there are reviews on Yelp of
his business that all are very positive.
337
00:14:56,300 --> 00:14:57,900
[Cynthia Frazee]
I have them if you'd like to see 'em.
338
00:14:57,967 --> 00:14:58,934
I will look at them--
339
00:14:59,000 --> 00:15:01,767
And I have negative reviews of--
that says the exact same thing.
340
00:15:01,834 --> 00:15:03,600
- What Cindy posted.
- [Judy] Just a second.
341
00:15:03,667 --> 00:15:06,066
You don't understand what
I'm saying to you, Mr. Burnley.
342
00:15:06,133 --> 00:15:10,066
I'm saying to you that it
was nasty and malicious,
343
00:15:10,133 --> 00:15:13,367
because if she was
unhappy with the service,
344
00:15:13,433 --> 00:15:16,066
- it would have been posted in 2013.
- [Booth] I did--
345
00:15:16,133 --> 00:15:19,834
Fourteen, fifteen, sixteen, seventeen.
346
00:15:19,900 --> 00:15:22,967
And it wasn't
until the two of you were coochy-coochying
347
00:15:23,033 --> 00:15:25,600
that all of a sudden,
we got negative reviews
348
00:15:25,667 --> 00:15:28,400
about a job they did nine years before.
349
00:15:28,467 --> 00:15:31,400
That's ridiculous. It's mean spirited.
350
00:15:31,467 --> 00:15:33,734
♪
351
00:15:33,800 --> 00:15:36,166
{\an8}All those positive reviews
that you posted,
352
00:15:36,233 --> 00:15:38,967
{\an8}did any of them have to do
with people that you're sleeping with?
353
00:15:39,033 --> 00:15:40,433
{\an8}- [chuckles]
- [Judy] That's the question.
354
00:15:40,500 --> 00:15:42,300
- {\an8}-
- No, of course not.
- [Judy] No, of course not.
355
00:15:42,367 --> 00:15:43,867
- {\an8}-
- I'm not that kind of girl.
- [Judy] Okay.
356
00:15:43,934 --> 00:15:45,233
♪
357
00:15:49,000 --> 00:15:51,133
♪
358
00:15:55,300 --> 00:15:57,567
{\an8}[narrator]
Electrician John Frazee
359
00:15:57,633 --> 00:16:00,333
{\an8}has accused his former client,
Cynthia Booth,
360
00:16:00,400 --> 00:16:04,300
of posting damaging reviews
years after the job was completed.
361
00:16:04,367 --> 00:16:06,300
- It's mean spirited.
- [Booth] That's not correct.
362
00:16:06,367 --> 00:16:08,367
[Judy] Just a second.
You say it's not correct.
363
00:16:08,433 --> 00:16:09,734
- Well, I'm just saying--
- [Judy] I'm looking at the timeline.
364
00:16:09,800 --> 00:16:12,533
- I'm looking at an inspector's report.
- Right.
365
00:16:12,600 --> 00:16:15,000
- Who is a disinterested party
- Mm-hmm.
366
00:16:15,066 --> 00:16:17,300
who signed off on an electrical work.
367
00:16:17,367 --> 00:16:20,633
I'm listening to Mr. Burnley,
who five years later,
368
00:16:20,700 --> 00:16:23,200
did work that replaced his work
369
00:16:23,266 --> 00:16:27,000
from 100 amps to 200 amps
with a surge protector,
370
00:16:27,066 --> 00:16:29,200
and all of a sudden, you start writing
371
00:16:29,266 --> 00:16:31,367
negative reviews about their company.
372
00:16:31,433 --> 00:16:32,533
That's the timeline.
373
00:16:32,600 --> 00:16:34,433
And if you want to try to fill me in
374
00:16:34,500 --> 00:16:36,567
and make me feel as if I made a mistake,
375
00:16:36,633 --> 00:16:38,200
I'll give you 30 seconds to do it.
376
00:16:38,266 --> 00:16:42,000
Okay. Yes.
We started seeing each other in 2014,
377
00:16:42,066 --> 00:16:45,500
and my sons are in IT administration,
378
00:16:45,567 --> 00:16:48,066
and they had told me,
"Mom, you don't know--
379
00:16:48,133 --> 00:16:49,800
[Judy]
Don't tell me what your sons--
380
00:16:49,867 --> 00:16:51,467
- [Booth] Okay.
- Don't tell me what your son told you.
381
00:16:51,533 --> 00:16:54,233
Okay, I didn't know
about Yelp or Google reviews.
382
00:16:54,300 --> 00:16:56,667
- And... back at that time...
- Back then.
383
00:16:56,734 --> 00:16:58,500
because I'm not computer savvy.
384
00:16:58,567 --> 00:17:01,166
You want to know something?
[whispers] I don't believe you.
385
00:17:01,233 --> 00:17:03,400
- I don't believe you.
- Okay.
386
00:17:03,467 --> 00:17:06,333
I'm almost 80 years old,
a lot older than you are.
387
00:17:06,400 --> 00:17:08,900
And I know that if I want to
look something up,
388
00:17:08,967 --> 00:17:10,633
which I do, occasionally,
389
00:17:10,700 --> 00:17:12,066
I look something up and I say,
390
00:17:12,133 --> 00:17:14,100
"Did so and so eat
at this fish restaurant?
391
00:17:14,166 --> 00:17:15,467
It's a new place, it's a new town.
392
00:17:15,533 --> 00:17:17,166
I'm going to go there
and take a look at it."
393
00:17:17,233 --> 00:17:18,533
I know how to do that.
394
00:17:18,600 --> 00:17:20,400
- [Booth] I know.
- And I'm an idiot. And I'm an idiot.
395
00:17:20,467 --> 00:17:22,667
And if you just found it out,
396
00:17:22,734 --> 00:17:24,567
- if you just found out how to do it,
- [Booth] I did. I'm old school.
397
00:17:24,633 --> 00:17:27,700
{\an8}then there was no reason
for your first review
398
00:17:27,767 --> 00:17:29,200
{\an8}to be about his company,
399
00:17:29,266 --> 00:17:30,667
{\an8}- about a job that was done--
- No.
400
00:17:30,734 --> 00:17:32,700
{\an8}There was 91 other reviews I posted.
401
00:17:32,767 --> 00:17:35,166
- Just a second. Positive or negative?
- Positive.
402
00:17:35,233 --> 00:17:37,467
Are you sleeping
with any other electrician?
403
00:17:37,533 --> 00:17:39,834
- No, I'm not.
- [Judy] Just a second. That's the end.
404
00:17:39,900 --> 00:17:42,066
All those positive reviews
that you posted,
405
00:17:42,133 --> 00:17:44,967
did any of them have to do
with people that you're sleeping with?
406
00:17:45,033 --> 00:17:46,767
- [chuckles]
- That's the question.
407
00:17:46,834 --> 00:17:48,333
- No, of course not.
- [Judy] Of course not.
408
00:17:48,400 --> 00:17:49,900
- I'm not that kind of girl.
- [Judy] Okay.
409
00:17:49,967 --> 00:17:52,834
What I'm telling you is the
timeline doesn't make sense.
410
00:17:52,900 --> 00:17:58,133
{\an8}These nasty reviews written about a job
that started nine years before,
411
00:17:58,200 --> 00:18:02,266
{\an8}in this case, six years before,
now, that you are...
412
00:18:02,333 --> 00:18:05,500
sleeping with a head of an
electrical company,
413
00:18:05,567 --> 00:18:07,433
don't make sense.
414
00:18:07,500 --> 00:18:11,333
And my nose tells me if it
doesn't make sense, it's not true.
415
00:18:11,400 --> 00:18:15,367
Now, when you came back a month later,
what else did you do?
416
00:18:15,433 --> 00:18:17,433
- Didn't clean up a mess.
- A-at that time.
417
00:18:17,500 --> 00:18:19,533
Just a second. Didn't clean up a mess.
418
00:18:19,600 --> 00:18:21,266
Yes, I cleaned up the mess.
419
00:18:21,333 --> 00:18:22,867
- [Judy] You cleaned up what mess?
- My mess.
420
00:18:22,934 --> 00:18:24,600
- He needs to clean up his mess.
- [Judy] Oh his mess.
421
00:18:24,667 --> 00:18:26,767
Well, you didn't--
That's what she told you.
422
00:18:26,834 --> 00:18:30,767
No, I have other reviews of other
people on the internet that posted that--
423
00:18:30,834 --> 00:18:34,600
I'm asking you a question.
You didn't clean up his mess?
424
00:18:34,667 --> 00:18:36,233
- I didn't clean up his mess.
- [Booth] No.
425
00:18:36,300 --> 00:18:37,433
- [Judy] Right.
- I misunderstood you.
426
00:18:37,500 --> 00:18:38,600
- [Judy] Okay, well, that's what I said.
- I'm sorry.
427
00:18:38,667 --> 00:18:40,333
You didn't clean up his mess.
428
00:18:40,567 --> 00:18:42,133
No, I cleaned up his mess.
429
00:18:42,200 --> 00:18:43,700
And didn't write a review.
430
00:18:43,767 --> 00:18:45,300
Well, I didn't know about it at all.
431
00:18:45,367 --> 00:18:48,266
B-baloney. I'm telling you,
you can say it until the cows come home.
432
00:18:48,333 --> 00:18:49,400
- I don't believe you.
- [Dwayne] That's not true, Your Honor.
433
00:18:49,467 --> 00:18:51,667
- [Judy] I don't believe you.
- [scoffs]
434
00:18:51,734 --> 00:18:55,433
And I don't believe that the first
year that you found out to write a review
435
00:18:55,500 --> 00:18:58,166
is when you and
Mr. Burnley started a relationship.
436
00:18:58,233 --> 00:18:59,767
- I just don't believe it.
- [Booth] No, I--
437
00:18:59,834 --> 00:19:01,266
And I think it's mean spirited.
438
00:19:01,333 --> 00:19:04,133
{\an8}You have to know, Ms. Booth,
I think it's mean spirited.
439
00:19:04,200 --> 00:19:07,533
{\an8}But we were seeing each other in 2014.
440
00:19:07,600 --> 00:19:09,166
[whispering] Oh, oh.
441
00:19:09,233 --> 00:19:11,633
- You were seeing each other in 2014?
- Yes.
442
00:19:11,700 --> 00:19:13,367
You have a company, sir?
443
00:19:13,433 --> 00:19:15,033
- Yes, I do.
- Do you have a company?
444
00:19:15,100 --> 00:19:16,200
- Yes.
- Are you licensed?
445
00:19:16,266 --> 00:19:18,000
- Yes.
- What's the name of your company?
446
00:19:18,066 --> 00:19:19,800
[Dwayne] DMB Electric, Inc.
- [Judy] Just a--
447
00:19:19,867 --> 00:19:21,633
- Would you take a look at that, Sarah?
- Mm-hmm.
448
00:19:21,700 --> 00:19:23,133
- It'll be under DMB--
- Shh!
449
00:19:23,200 --> 00:19:24,900
...Electric Services, Inc.
450
00:19:24,967 --> 00:19:26,967
And in what year was your company formed?
451
00:19:27,033 --> 00:19:28,100
- Uh, this one--
- Shh! This--
452
00:19:28,166 --> 00:19:29,867
This one, 2013.
453
00:19:29,934 --> 00:19:31,300
- We had a prior one.
- [Judy] Shh!
454
00:19:31,367 --> 00:19:33,200
- We had a prior one.
- [Judy] 2013?
455
00:19:33,266 --> 00:19:34,133
[Dwayne] Yes, Your Honor.
456
00:19:34,200 --> 00:19:37,734
Was that before
or after you did her job with him?
457
00:19:37,800 --> 00:19:40,300
- Before or after?
- I had the license before.
458
00:19:40,367 --> 00:19:42,834
No, the company.
I said was the company formed--?
459
00:19:42,900 --> 00:19:44,066
- The company was established--
- Shh!
460
00:19:44,133 --> 00:19:46,800
Careful, because she's
a whiz with the computer.
461
00:19:46,867 --> 00:19:47,834
- [Dwayne] No, that's--
- [Booth] No. That's good.
462
00:19:47,900 --> 00:19:51,367
- [Judy] Was your company formed before...?
- Yes, Your Honor.
463
00:19:51,433 --> 00:19:53,500
[Judy]
Before you did the job with him?
464
00:19:53,567 --> 00:19:54,734
Yes.
465
00:19:54,800 --> 00:19:57,533
Okay. And what month in 2013?
466
00:19:57,600 --> 00:20:00,200
- I'm-- I don't know about the date.
- [Judy] Are you guessing?
467
00:20:00,266 --> 00:20:02,200
- Yeah, I'm gonna guess-- January-- Yes.
- [Judy] Are you guessing?
468
00:20:02,266 --> 00:20:05,533
Was it before or after...
469
00:20:05,600 --> 00:20:08,367
you did the job with the plaintiff?
470
00:20:08,433 --> 00:20:10,734
If you don't know the answer,
say, "I don't remember."
471
00:20:10,800 --> 00:20:12,767
- I don't remember.
- Okay. Now.
472
00:20:12,834 --> 00:20:16,667
The business was incorporated
March 20th of 2013.
473
00:20:16,734 --> 00:20:18,066
[Judy]
Does it have any reviews?
474
00:20:18,133 --> 00:20:22,300
Only four from the past
two years on Yelp, all positive.
475
00:20:22,367 --> 00:20:24,533
By the way,
did you ever write a review for him?
476
00:20:24,600 --> 00:20:26,700
- For?
- [Judy] Did you ever write a review
477
00:20:26,767 --> 00:20:28,367
- for Mr. Burnley's company?
- Uh...
478
00:20:28,433 --> 00:20:29,834
"Uh" is not an answer.
479
00:20:29,900 --> 00:20:33,367
Did you ever write a review
for Mr. Burnley's company?
480
00:20:33,433 --> 00:20:35,533
Stop shaking your head, Mr. Burnley.
481
00:20:35,600 --> 00:20:39,266
Did you ever write a review
for Mr. Burnley's company?
482
00:20:39,333 --> 00:20:40,600
- Uh...
- No.
483
00:20:40,667 --> 00:20:41,533
[Judy] Okay.
484
00:20:41,600 --> 00:20:44,333
I don't know what it is
that you didn't understand, sir.
485
00:20:44,400 --> 00:20:47,166
You didn't say much.
You don't have to say much.
486
00:20:47,233 --> 00:20:50,100
I got what went on here,
and I think it was mean spirited.
487
00:20:50,166 --> 00:20:53,133
- And you're suing for $10,000.
- [Dwayne] That's right.
488
00:20:53,200 --> 00:20:55,133
I think that their reviews
489
00:20:55,200 --> 00:20:58,467
and the abuse
of the critique of your business
490
00:20:58,533 --> 00:21:01,734
warrants the award of $10,000.
491
00:21:01,800 --> 00:21:04,667
You have a counterclaim.
Which one of you has a counterclaim?
492
00:21:04,734 --> 00:21:06,166
- I do.
- [Judy] Yeah.
493
00:21:06,233 --> 00:21:08,767
I want to tell you something.
Your counterclaim is dismissed.
494
00:21:08,834 --> 00:21:11,300
I think that you were a co-conspirator
in her writing these reviews.
495
00:21:11,367 --> 00:21:13,567
- I was not.
- [Judy] Counterclaim is dismissed.
496
00:21:13,633 --> 00:21:15,967
Judgment for the
plaintiff in the amount of $10,000.
497
00:21:16,033 --> 00:21:17,600
- We've finished here. Thank you very much.
- [Booth] Your Honor--
498
00:21:17,667 --> 00:21:19,066
- [bailiff] This court is adjourned.
- We're done.
499
00:21:19,133 --> 00:21:21,500
♪
500
00:21:21,567 --> 00:21:25,433
{\an8}During the COVID shutdown,
when nobody had any work
501
00:21:25,500 --> 00:21:28,567
{\an8}in a small community of 5,500 people,
502
00:21:28,633 --> 00:21:30,400
{\an8}that's what they chose to do.
503
00:21:30,467 --> 00:21:32,600
{\an8}Hey, I'm glad it's behind me, man.
That's all I can say.
504
00:21:32,667 --> 00:21:35,133
{\an8}He was just getting his license,
and I helped him
505
00:21:35,200 --> 00:21:37,934
{\an8}begin his business,
and this is how he serves me.
506
00:21:39,266 --> 00:21:42,233
I agree with the judgment,
but why $10,000?
507
00:21:42,300 --> 00:21:43,700
That seemed a little high for me.
508
00:21:43,767 --> 00:21:48,200
You can permanently hurt
somebody's business,
509
00:21:48,266 --> 00:21:51,767
their livelihood,
if you write a negative review,
510
00:21:51,834 --> 00:21:53,533
because people more and more
511
00:21:53,600 --> 00:21:56,433
rely on the internet
when they seek a service,
512
00:21:56,500 --> 00:21:58,066
rely on somebody else to say,
513
00:21:58,133 --> 00:22:00,834
"I've had a good experience
or I've had a bad experience."
514
00:22:00,900 --> 00:22:03,734
I believe, based upon the timeline
that we heard,
515
00:22:03,800 --> 00:22:06,867
- Mm-hmm
- that the defendants wrote these reviews
516
00:22:06,934 --> 00:22:10,467
for a reason other than
bad electrical work.
517
00:22:10,533 --> 00:22:12,433
Because if there was bad electrical work,
518
00:22:12,500 --> 00:22:18,000
that would have shown itself
between 2013 and 2018
519
00:22:18,066 --> 00:22:20,900
when her fiancé redid the whole system.
520
00:22:20,967 --> 00:22:22,767
Or it wouldn't have
passed the inspection.
521
00:22:22,834 --> 00:22:24,633
[Judy]
Or it wouldn't have passed the inspection.
522
00:22:24,700 --> 00:22:28,000
- So that, to me, is malicious.
- Mm-hmm.
523
00:22:28,066 --> 00:22:31,300
I think you have to get
a real wake-up call,
524
00:22:31,367 --> 00:22:34,734
- and to me, $500 doesn't do it.
- No.
525
00:22:34,800 --> 00:22:38,467
It's malicious and I don't think
he has to show any real damages
526
00:22:38,533 --> 00:22:40,867
other than the reputation of his business
527
00:22:40,934 --> 00:22:43,734
has been sullied by someone
for malicious reasons
528
00:22:43,800 --> 00:22:47,100
having nothing to do with work
that was performed nine years before.
529
00:22:47,166 --> 00:22:49,800
And I'm perfectly
comfortable with that judgment.
530
00:22:49,867 --> 00:22:51,467
♪
531
00:22:51,533 --> 00:22:52,867
[narrator]
Have you been cheated?
532
00:22:52,934 --> 00:22:54,967
{\an8}Go to JudyJustice.tv.
533
00:22:59,867 --> 00:23:02,767
[closing theme plays]