NETFLIX AND DINGIE PRESENT
[magical music plays]
[exciting music plays]
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[magical bells tinkle]
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[magical bells tinkle]
[bell tolls]
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[magical bells tinkle]
[magical music plays]
[Suzanne] Well, I'm not very good at this,
but I'd like to thank you all very, very much.
Having my own cookie shop is, um, a real dream come true.
Here's to all of you, and to the cookie store.
And also to my sweet daughter-in-law,
the best darn cookie maker in the whole country.
But, Joan, yours are really quite delicious as well.
And, um, to my daughter, and this new, um, uh,
well, bold plan.
And to the best mom in the whole world.
- Oh, sweetheart. - And the most wonderful time of the year.
Cheers.
["Jingle Bells" plays on radio]
[Suzanne laughs] Yeah, I know.
I think so too.
[gasps] Thanks.
Mmm. These truly are the best cookies I've ever tasted.
- [chuckles] - [Farid] Even better than last year's.
Yes. In my opinion,
I find that they're much better than Madam Joan's cookies ever were.
♪ It is to ride In a one-horse open sleigh ♪
She's standing right behind me, isn't she?
Oh, you!
- Oh! Oh! - [all chuckle]
[melancholy music plays]
Are you ready, Jules?
We have exactly one week to organize everything and prepare all the presents,
and to deliver them all over the world.
Piece of cake, right?
Okay.
[melancholy music continues]
Hey. You okay?
[melancholy music continues]
Waiting for someone?
My dad is coming to pick me up in a minute.
I'm Jules.
I'm Marie.
Hi, Marie.
[melancholy music continues]
Here. You can have a snack while you wait.
I gotta go back in. They need my help.
- Bye. - Bye.
[Noel] You probably, uh...
That's a great idea.
[woman] I could bring a turkey.
Sure. We'd always have that.
Ah, Jules, there you are.
Do you know where your mom is? I can't find her.
[melancholy music plays]
[door opens]
[Jules] Mom?
[melancholy music continues]
I wish he were here now,
so we could have shared all of this with him.
[melancholy music continues]
I miss him a lot.
Hmm.
Do you ever regret it?
Hmm?
That you met Dad?
That way, if you never met him, well,
maybe you wouldn't be so sad now.
Jules, you shouldn't think like that.
Of course I don't regret it.
All those wonderful moments we had together. And you guys.
I wouldn't have missed it for the world.
Sometimes things happen and you can't do anything about them.
But that doesn't mean you should never try.
If you don't try, you'll never succeed at anything.
But when you do try, the most amazing things can happen.
Believe me.
Like with your dad, or with you.
Or my own cookie store.
[gentle music plays]
Jules,
promise me that at the very least, you'll always try.
[gentle music continues]
[Farid] Everything okay?
Yeah. It's nothing.
- Are you sure? - [Suzanne] Mmm.
[Ella] Hey. Are you seeing that?
I'll give you a hand cleaning up tomorrow morning,
but I have to drive Fred to work first.
Yeah. Where is he?
I thought you were finally going to introduce him to everyone tonight.
And steal your thunder? Not a chance.
You're so sweet.
[gasps] Did you see that? [inhales]
Yes, we're out of cookies.
[scoffs] Men.
No sense of romance whatsoever. I'll have to do everything myself. [gasps]
Where's that champagne?
[Christmas music plays on radio]
[Farid] About the decorations...
- [Jules] Hello. Earth to Ella? - Hmm?
[Suzanne laughs]
[Christmas music continues]
FROM MARIE
[melancholy music plays]
"To Santa."
[melancholy music continues]
[Marie] Dear Santa.
My name is Marie.
My parents are divorced.
They don't want to see each other anymore.
Not even during the handover.
That's what they call it when I go from my mom to my dad
and then back again.
Here. Are you warm enough?
Why can't I just wait inside?
Honey, we already talked about this.
All right.
See you next week, okay?
Hey, you and me are gonna celebrate Christmas together.
Bye, sweetie.
[melancholy music continues]
[Marie] Sometimes I feel like a package being handed back and forth.
Hey, my little angel. Come on, get in.
[Marie] We used to live at the shopping center together.
My dad's the boss there.
We lived all the way up on the top floor.
My dad still does.
But without my mom.
[melancholy music continues]
At least Mom's still got her bookshop here.
That's why she's still here, kind of,
even though she goes back home to the other side of town at night.
Sweetie, are you coming?
[Marie] I wish my parents would get back together again.
Could you make that happen, please, Santa?
[gentle music plays]
[Suzanne] Here, take these.
I'll order a thousand right now, all right?
- [Suzanne] Thanks for coming. - Hey, Jules. See you tomorrow, all right?
Tomorrow?
Yeah, Jules promised he'd help me clean up tomorrow.
There's some old toys that need to go to the recycling center
and a few other places.
Okay, what are you two up to this time?
Hmm? Us? Jules and me?
Nothing. But, hey, see you tomorrow.
[magical music plays]
- Hi, Grandpa. - Jules.
- I've got a... - Later, my boy.
They're all waiting for us.
Finally, the most wonderful time of the year.
Love, love, love, love! That's what Christmas is all about, isn't it?
Love for your brothers and sisters,
love for your family, love for your friends and acquaintances.
Then gather together to celebrate Christmas. [laughs]
There's nothing better than that, is there?
- Yeah, and that's why I've got this... - [Noel] Jules.
Jules,
my boy.
[magical music plays]
You would not believe how happy I am
that we're finally going to do this together.
Come on.
We're going to the North Pole.
[magical music plays]
I can't wait!
Finally, everyone's going to hear my voice again!
[Gunna vocalizes]
- Ready, Holger? - Ready?
Registering 500 new staff members? Do you know how much work that is?
Paychecks, group insurance, pension plans...
Holger! Ready?
Yeah.
Of course I'm ready.
[magical whooshing]
Oh, welcome back, Mr. Claus and Jules.
Now he's also Mr. Claus.
What?
[all chuckle]
- Ready? - [Gunna giggles]
Ready.
What's ready?
- [bell rings] - [gasping]
- [Gunna] Oh, he's here! - [Holger] He's here!
Shh.
[magical music plays]
- Oh! - [giggling]
[magical music continues]
From now on, we're Santa Claus together.
[uplifting music plays]
Your dad would be proud of you, my boy.
You're ready.
Trust me.
I'm really Santa Claus?
[uplifting music continues]
You are.
- [uplifting music continues] - [Gunna giggles]
[uplifting music fades]
- [knocking] - [Holger yelps]
[Noel] Holger?
Ah, it's work time.
Um, what do I do?
[Holger sighs]
Uh...
- Oh yeah. Uh, a tractor for Leon. - Yes.
[jaunty music plays]
A pirate costume for Jean.
A trampoline park for Victor.
- [bell dings] - [Gunna sings]
♪ A tractor for Leon ♪
♪ Fourth shelf in Aisle C ♪
[vocalizes]
Great, huh?
It's my new composition. [chuckles]
- [indistinct chatter] - Huh?
[indistinct chatter continues]
An airplane for Henri.
A swimming pool with a sauna for Rachel.
[Jules laughs]
[bell dings]
♪ And for little Rachel ♪
♪ A swimming pool... ♪
With a sauna?
A swimming pool with a sauna?
Well, that girl knows what she wants.
Enough.
[jaunty music continues]
Time for the first round.
[Jules chuckles]
[jaunty music continues]
[typewriter dings]
Jules insisted on going to Grandpa's. I never know what those two are up to.
I don't think I even want to know. [chuckles]
[sighs] Mom, I'm so glad you could make it yesterday.
My daughter starting her own business?
How could I miss that? [chuckles]
But, Suze, are you sure this is going to work out?
- Mom. - Yeah, sorry.
But I'm just a little bit worried.
Your own store, that's a big deal.
And with two kids, on your own.
We'll be all right, okay?
[chuckles]
[Grandma sighs]
[gentle music plays]
[Noel exhales]
- Are we ready, Santa? - Definitely, Santa.
- [Assa] Aw. - [Holger sniffs]
[magical whooshing]
[growls] It gets so dusty in here. I'm filing a complaint.
[magical whooshing]
[Noel] Let's go to work.
Here, Jules.
Hold on.
[whispers] That's Andrei.
Every year, he tries to stay up and catch me
with his alarm system. See?
But I outsmart him every time.
Okay, go ahead.
[jaunty music plays]
[jaunty music fades]
- Ready? - Yeah.
Wait!
[alarm wails]
[Noel] Dear Andrei,
better luck next year.
Santa Claus.
[magical music plays]
- Yeah! - Yes!
- [all laugh] - Woo!
[Ikka] Ah, great!
Wow.
Nice, isn't it?
- Beautiful. - [Noel grunts]
But why don't they have a Christmas tree?
Oh, Jules, as Santa, we're here for all children,
whether they have a tree or not.
Our job is to give them presents.
[magical music continues]
- [cheering] - [Holger] Yeah!
[Gunna cheers]
- [Gunna gasps] - [Holger mumbles] Yeah.
- [Gunna laughs awkwardly] - We did it.
- Without extra paperwork. - I...
- [Gunna yells] - [thudding]
[Gunna] Oh! Ow.
- Paperwork after all. - [Gunna laughs awkwardly]
[magical whooshing]
[Jules] Was that fast or what?
[Noel] If we keep up this pace,
everyone will have their presents
a week early.
I have another letter here.
- From who? - It's from Marie.
She wants us to get her parents back together.
[gasps] Sorry.
[Jules] What's the matter?
[sighs]
Uh...
We don't do that, Jules.
- What do you mean, "We don't do that?" - Exactly what I said.
Sometimes,
things that are broken just can't,
well... [sighs]
...be fixed.
But don't you always say the opposite?
That whatever is broken can be put back together.
- Not this, Jules. - Why not this?
Santa Claus can't do everything.
- [Jules] But... - Enough!
[melancholy music plays]
I said we can't do it, end of story.
[melancholy music continues]
What's up with Grandpa?
Don't worry, he'll cool down.
[sighs] Get it? Cool down?
North Pole?
[Holger laughs]
[clears throat] Never mind. No sense of humor.
[somber music plays]
[Grandma] Oh, wow. I'll just adjust this.
[Ella] Hello?
- [Norah] Mommy! - Hey! [chuckles]
Is everything ready?
Oh, I don't know. What if no one wants my cookies?
That could happen after all.
Hey, you make the best cookies in the world.
Of course people are gonna want them.
- [Suzanne] You're so sweet. - Aw!
SHOPPING CENTER
[indistinct chatter]
[melancholy music plays]
[melancholy music fades]
I know, I know, I know, I know.
I shouldn't have yelled at the boy like that.
He has no idea.
He doesn't understand why I said those things.
So maybe you should tell him then?
I can't.
I shouldn't, Assa.
Jules can never know about it. Never.
[melancholy music plays]
[magical whooshing]
- [Gunna] Jules! - Jules, Jules, Jules. Jules, listen.
We know what Mr. Claus does with letters like that.
But it's our secret and he can never find out that we told you about it.
Never.
- [Gunna] Because if he ever finds out... - He'll turn us into Christmas ornaments.
Yeah, or he'll wrap us up in a package and send us to the South Pole
with a huge red bow on top of...
[gasps] Oh no!
[magical whooshing]
Oh no.
There's nothing but penguins there,
and they'll never be able to open that package.
[gasps] Oh no, I'll be trapped in there forever!
[whimpers] And that means no one will ever hear my voice again.
[Ikka clears throat]
Ooh. Ah.
[elevator dings]
All right, Jules, go, go, go, go, go, go!
The key is in the box on the middle of the desk.
- What? - [gasps]
[gasps]
[Holger] "I hereby give you my word
that I am taking this key entirely at my own risk,
and the firm of Claus & Co. are not at all responsible
for any potential accidents
or any repercussions as a result of my own actions."
[Gunna sighs]
"And will not be disputed." Period.
All right, fine.
[splutters] Sign.
[groans] Gimme the pen.
[jaunty music plays]
[grumbles] And you guys.
Hmm.
[Gunna scoffs]
[jaunty music fades]
[sighs]
[bell rings]
[suspenseful music plays]
[elves panting]
- There should be a keyhole somewhere. - [Gunna] Yeah.
[suspenseful music continues]
Yes!
[suspenseful music continues]
[elves gasp]
- Go ahead. You signed. - [Gunna laughs]
- [Holger sighs] - Okay.
[Holger groans]
[suspenseful music continues]
- Look at that. - Wow.
[suspenseful music continues]
[sighs]
[suspenseful music continues]
What is this?
Go on!
[suspenseful music continues]
Jules, at the end of the corridor,
down the spiral staircase,
third case on the left.
Shh.
[suspenseful music fades]
[sighs]
Uh,
where is everybody?
Holger, where is everybody?
Uh...
In the Hall of Presents. Where else would they be?
Ah.
That should keep him looking for a while. [chuckles]
[mysterious music plays]
These are all the letters Mr. Claus never answered.
[mysterious music continues]
"Hello, Santa."
"My dads are fighting and they don't want to see each other anymore."
"Could you bring them back together?"
"That would be the greatest Christmas gift."
Aw.
[gentle music plays]
"Dear Santa, my mom is now in love with another man."
"Can you have her fall back in love with my dad again?"
Oh.
Why won't Grandpa answer these letters?
We don't know.
He's always saying Christmas is all about love and being together.
He doesn't believe that anymore.
- [Assa clears throat] - [both gasp]
What are you all doing?
Huh?
How dare you, Jules?
Meddling in Mr. Claus's business like that.
And you?
It's an outrage!
[scoffs] You never should have shown that room to Jules.
[sighs] But why won't Grandpa answer those letters?
Isn't that his job as Santa?
Technically, you're Santa now, Jules.
All right, fine, I'll do it. I'm gonna bring Marie's parents back together.
Last time I looked at our charter agreement,
our service was delivering packages for Christmas.
Not a [coughs] dating service.
Bringing families back together can't be all that hard, can it?
That is just the point. It's not as easy as you think it is.
Sure it is.
I'm Santa now too, and I wanna make this happen.
Jules...
It's my job as Santa. I have to try to do what people ask.
[sighs] There is a very big difference between delivering presents
and bringing a family back together.
Isn't that what Christmas is though? About friends and family.
Isn't that much more important than delivering presents?
- I know I can do it. - Jules, why is this so important to you?
[sighs] Because, well, Grandpa always said that Christmas is about love
and I just want him to believe that again.
[sighs]
And
it's just that...
[sighs]
...my family can't be reunited.
But maybe another family can.
[groans]
Well, we might be able to change the charter just this... one time.
He's Santa now too, isn't he?
I-I mean, from now on, we should actually listen to him as well.
[gentle music plays]
[groans] Okay.
We'll help you, b-b-but tomorrow.
We'll have to think of a plan first. Oh, my heart!
[elevator dings]
There you are.
Jules,
I'm sorry.
[gentle music plays]
I shouldn't have yelled.
[gentle music continues]
I'm sorry too. I shouldn't have insisted.
I'm glad you understand.
After all, us Santas only have one job.
Delivering presents.
Hey, Mom.
Hey.
- [Jules] How's it going? - Only five customers.
Five? That's good, isn't it?
You've only just started.
Well, I expected more.
Maybe I should have just kept working at the cookie factory.
But this cookie store has been your dream.
And a wise person once told me,
"If never try anything, you can't succeed."
"But if you do try..."
Well, let's hope.
[melancholy music plays]
[melancholy music fades]
- Hey, Jules. - [Jules] Hey.
- [Noel] Is everything okay with your mom? - Sure is.
She's happy I'm taking such good care of you.
[Noel] Good.
That means the two of us have
all day to take care of the presents.
[magical whooshing]
- What happened in here? - [Ikka] Sorry, Mr. Claus.
I, uh... I wanted to air out the room, so I opened the front door.
Think twice next time, Ikka.
Ah, she meant well.
Oh, you're so sweet, Holger.
Nothing sweet about it!
Employees are entitled to at least one hour of fresh air.
[Noel] Come on, Jules.
Gonna have to clean this up.
[jaunty music plays]
But thanks.
[jaunty music continues]
Come. Here.
Easy. Easy!
[sighs]
- [all groan] - Darn!
[jaunty music continues]
[chuckles awkwardly]
[jaunty music continues]
[nervous muttering]
[jaunty music continues]
[sighs]
Thank you.
[jaunty music continues]
[Ikka] Jules, now. Hurry.
[Noel mumbles]
- [gasps] - Shh, shh, shh.
[jaunty music continues]
Come on, my boy, we have to get going. We still have America to do.
Uh, yeah, shall we do the same as last year?
[jaunty music fades]
Yeah. You read the letters and then I'll collect the presents?
Yeah, why don't you read and I'll do the running?
[laughs] I get it.
I was just like that when I was younger.
All right, you've got a deal, my boy.
- You go downstairs... - [Jules] Yep. Got it.
And I'll read the letters.
[elves giggle]
[Noel chuckles]
[magical whooshing]
[Jules] Thanks, Assa.
I, uh... I'll pick you up again at three o'clock, okay?
Why don't I keep the globe?
No, you can't. If Mr. Claus needs it and can't find it, we'll get caught.
Ikka and Gunna are gonna help me put it back without Mr. Claus noticing.
Don't worry, Assa. You will not regret it.
I sure hope not.
- [Jules] See you later. - Yeah. See ya.
[magical whooshing]
Ikka?
Ikka? Gunna! Come on!
[suspenseful music plays]
[sighs]
[groans]
[suspenseful music plays]
[strains]
[suspenseful music fades]
I know that everything's changed.
But I'm going to make sure that this will be the best Christmas ever.
Okay?
Mmm.
What do you want for Christmas?
You can choose anything you want.
I want Mom to come back.
[chuckles]
Marie...
she can't.
Why not?
Because...
Mom and Dad just, uh...
can't make it work.
Sometimes things happen
and it's nobody's fault.
[melancholy music plays]
I remember when your mom and I were...
just like pepper and salt.
Or oil and vinegar.
Strawberries and whipped cream.
We went together perfectly.
[melancholy music continues]
And now? Now, mmm...
[chuckles]
Now we're like fire and ice.
Do you understand?
Mr. Jacobs? Do you have a minute?
Caro, are you serious?
I asked you to clear my schedule. I'm spending time with my daughter.
But it's about the bookshop.
[Mr. Jacobs] Sweetie, Dad'll be right back, okay?
Okay.
Debbie and I decided it would be better if she closed the bookshop.
Uh, there's a Christmas fair going on here at the moment to benefit Marie's school.
Debbie's working one of the stalls today. I'm working there tomorrow.
She's decided to close her shop right after her shift.
All right?
- Okay, good. - Okay.
[melancholy music plays]
Marie?
[Gunna] Wow!
[suspenseful music plays]
What are you doing here?
What are we doing here? Helping you, of course.
And shopping! [giggles]
Are you guys insane?
What if someone sees you?
[man clears throat]
Everything okay over here?
Yeah, yeah, sure.
[suspenseful music continues]
What's in that backpack?
Uh, nothing.
I swear, there's nothing in it.
- Nothing? Come on, give it here. - [Jules] No!
[man] You'd better not have stolen anything.
[suspenseful music continues]
[sighs]
[suspenseful music continues]
[suspenseful music fades]
All right.
Marie?
Okay, get in my backpack. Make sure no one sees you. I'll be right back.
Giddyap, giddyap!
[Jules] Marie!
Marie, wait!
Marie!
- Is he gone? - Yes, I think so.
Yes! Yippee!
Shopping!
Whoa. Whoa, whoa, whoa, whoa, whoa.
Wait just a second.
Oh, I can't believe I'm actually saying this, but...
[sighs]
We have to
keep a
low profile.
- Hmm. - [sighs]
- Yeah, you're right. - Oh, how do we do that?
[Gunna groans]
What?
[exciting music plays]
[exciting music fades]
[Christmas music plays]
CUSTOMER RELATIONS FOR DUMMIES
[Grandma] Ah, how's Norah?
She's good. She's working on her letter to Santa Claus.
"Writing."
How are things here?
[sighs] I just knew it.
This was not a good plan.
Yeah? What are you still doing here then?
If you're only staying to criticize me, don't bother.
Oh, Suze, I just want to help out.
I don't need your help.
Everybody buys their cookies at the shopping center
while there to buy other things.
It's a lot more convenient than coming all the way to my little shop.
Then we should make sure they want to buy their cookies here.
[suspenseful music plays]
Marie?
[suspenseful music continues]
[melancholy music plays]
Marie?
[sniffles]
[sniffs]
- [Jules] Marie? - [Marie] Go away.
[melancholy music continues]
Cool place.
I'd like to have a place like this.
To get away from my annoying little sister.
[melancholy music continues]
Do you come here a lot?
Just since my mom and dad got divorced.
[sniffs]
I can see still see my mom's roof from up here.
She always leaves the light on in the attic,
so it's sort of like I'm still with her.
Do you want your parents to get back together?
They never will.
They don't want to see each other ever again.
What if we make sure they have to see each other?
If they're together long enough,
maybe they'll remember why they liked each other in the first place.
We just need to think of something that will bring them back together.
Imre wants a board game. I see.
[elevator dings]
- Oh! - [Noel] Ah.
Assa. How are things going downstairs?
Uh, very good. Good, good, good, good. Right on schedule.
Jules has already mastered the art of collecting presents.
Good.
[laughs nervously]
[Holger strains]
[breathes heavily]
- Hey, where's the snow globe? - It's downstairs.
[gasps] I can't find Ikka and Gunna, and I can't lift it by myself!
[sighs]
[jaunty music plays]
Well...
[jaunty music continues]
Gunna, come on!
[Gunna giggles]
[Ikka grunts]
[jaunty music continues]
- [Ikka gasps] Oh, hello, tiger. - [Gunna gasps]
- [Ikka growls] - [Gunna] Hey, Ikka!
- I'm the Barbie doll here. - No you're not.
- Hi. - [Ikka giggles]
- You like my costume? - [Ikka] I've got the same one.
So I was thinking... Oh!
[Gunna] Bye!
Look, there's Miss Elly from first grade.
Come buy some delicious cotton candy to benefit the school!
And that's Miss Miriam from third grade. That's who we need.
All right. You know what to do?
- Great. - Ah, Noah and Charlotte.
- Hi. - Yes, you both start at three o'clock.
- At the waffle stall. - All right.
- First floor.
- Thanks. - Okay.
- Hi, Miss Miriam. - Marie!
- Are you here to support us? - Yeah.
- And to say hi to my Mom. - Aw.
Could I please see the list? I don't know what time she'll be here.
Yes, of course. Take a look.
- Have you seen that Christmas tree yet? - I have. It's beautiful, isn't it?
[Marie] Which decoration do you like best?
[Miss Miriam] Oh, uh...
Which decoration do I like best? Um, that one, there.
- Here you go. - Thank you, dear.
We're going to hand out flyers at the shopping center.
And?
Your cookies too. Yeah!
Hey, that is a fantastic idea.
Yeah, but wait a sec. I can't just leave. The shop's still open.
Oh, come on, Suze. I'll look after it. Yeah.
Yeah, I'm sorry, honey. You were right before. I...
I'm not helping you by hanging around, complaining.
It can't be that hard to do, right?
[machine clangs and whirs]
[machine clangs, whirs and dings]
- No, it's not hard at all. - [Grandma chuckles]
[Suzanne] Let's go hand out flyers.
Flyers? Where?
At the shopping center.
To let everyone know that Mom has the best cookies in town.
I think that's a fantastic idea.
I'll go and get ready, and I'll also rustle up some more people.
I know exactly who.
Thanks for your help.
[Grandma chuckles]
[sighs] Ah, Miss de Jonghe. [chuckles]
[Miss Miriam] Just in time.
Huh? Your ex-husband switched his time. He's taking the same shift as you.
- Uh... - When did that happen?
It's so good that you still do things together for your daughter.
- Very good. - Yeah.
[Miss Miriam] Mr. Jacobs,
yoo-hoo!
Ah, Miss de Jonghe. I'm glad I caught you.
Uh, did you happen to see my daughter around here?
I, uh, can't find her anywhere.
I don't believe it!
She's been with you two days and you've already lost her?
- I haven't lost her. - You haven't?
"I can't find her." What does that mean?
Marie is okay.
I just saw her a moment ago near the stalls.
Mr. Jacobs, I'm so glad you switched your time with us.
It's gonna be very busy here.
Sorry, switched? I didn't switch my time at all.
[Miss Miriam] Hmm? You didn't?
You're scheduled to be manning the cotton candy stall
on the next shift, together with Debbie and Elly.
- Yeah, but, uh... - Your name is Steven, isn't it?
- But that's not my handwriting. - Yeah, but it's still there. [chuckles]
[chuckles]
- [both laugh] - [Jules] Yes!
Luc wants a basketball.
Hey, psst. Psst, hey.
What?
[jaunty music plays]
[typewriter keys clatter]
Check.
[typewriter clacks]
[jaunty music continues]
What do you want?
[jaunty music continues]
"It is almost..."
It's almost what?
It's almost... It's almost three o'clock! [mutters nervously]
The next list is ready. I'm just gonna take it downstairs.
Oh, I'll come with you, see how Jules is doing.
I've been very hard on that boy, haven't I?
After all, he's just trying his best, isn't he?
Yes. His very best.
What did you say, Holger?
Uh...
Nothing. Maybe you should just let him work. Uh...
They're already four bags behind.
Uh, why is that?
Uh...
Because, um...
- Holger's a slow typist. - [gasps]
Holger.
Well, then, I guess I'll leave them to it.
[Holger] "Holger's a slow typist." Who's the one who's always typing?
I may be a slow typer, but at least I'm not a crazy type.
Slow.
[machine whirs and dings]
[sighs] Okay.
Well, I'm sure I'll be fine.
That vintage vibe may look good, but it's not very user-friendly.
[sighs] Mom, that register isn't vintage. It's just old.
[laughs] That's not old! That's medieval.
Well, it's younger than you. What does that make you? A dinosaur?
Oh!
[Suzanne laughs]
Hello.
Is that what you're wearing to the shopping center?
Uh, yeah. You?
Yeah, well, I mean, yes. We are going there to sell cookies.
Okay, Jet, what are you up to?
Nothing! [snorts]
I'm getting cookies, that's all. To sell them.
[gasps] That new scarf of yours. You have to wear it.
And th-th-that perfume you have.
The one with the flowers th-that smells so delicious.
Wear that.
[Grandma laughs]
Elly,
could you ask Debbie if she would pass me the cotton candy sticks, please?
Debbie, would you pass those cotton candy sticks, please?
There you go.
- [Elly] Here you go. - Thank you, Elly.
Oh, Elly, could you ask Debbie if she could add more color, please?
Debbie, could you add more colorant, please?
More color. Voilà.
- And, Elly, could you please ask Debbie... - [Elly] Listen up, you two.
We're not playing this game anymore.
What would your daughter think of all of this?
It's cotton candy, and it's sticky.
Huh? It's sticky and sweet.
Pink and romantic.
It's like pepper and salt, oil and vinegar,
whipped cream and strawberries.
- [chuckles] - [Elly] They are to be enjoyed together.
[Christmas orchestral music plays]
Is this good?
[Christmas music continues]
[Steven] Yeah, yeah. It's perfect.
- Yes, they're laughing! [chuckles] - Hmm.
I knew it.
Woo!
Merry Christmas!
[joyful music plays]
Ikka? Gunna?
[screaming]
- I've gotta go. - But our shift isn't over yet.
Yes, but this is important.
Yeah, it's always important.
- See, Elly? This is what I mean. - [Debbie sighs]
Mr. Jacobs, please report...
[Steven] Debbie, what's your problem?
- [Debbie] My problem? - [Steven] I just said I have to work.
- [Debbie] Work always comes first. - [Steven] Because it's important.
- [Debbie] It's always important. - [Elly] Come on.
[Steven] Don't bother, Elly.
We just don't see eye to eye anymore. We haven't for a long time.
Elly, it was very nice to meet you.
There! A rat!
[Gunna panting] Yeah. So now what?
I don't know!
[whimpering]
- Come on! [grunts] - [Gunna squeals]
[whimpering]
- Ikka, how are we gonna get out of here? - I don't know!
[panicked breathing]
[suspenseful music plays]
- [Ikka] Hold on tight. - [Gunna yells]
- [engine whirs] - The brakes! The brakes! Hit the brakes!
[both scream]
[brakes squeal]
[magical whooshing]
[Assa] Okay. Phew.
[suspenseful music continues]
[sighs]
[groans] I knew it, I knew it, I knew it, I knew it!
We're all right. Don't worry No one will see us here. [gasps]
[suspenseful music continues]
[both sigh and breathe heavily]
Oh boy.
- [Gunna screams] - That was a close one, ladies.
[sighs]
- [groans] - Oh.
[sighs] Reading all of those makes me thirsty.
What's my teapot doing there?
[suspenseful music crescendos]
[ominous music plays]
Hey, where's my snow globe?
[ominous music continues]
[Assa huffs] Come on, Jules.
Jules. Jules.
- [door opens] - [gasps]
[ominous music plays]
[Assa whimpers]
[magical whooshing]
[ominous music continues]
[tense music plays]
Assa?
[sad music plays]
We're too late.
Assa,
what's going on here, huh?
Hmm? What's my snow globe doing here?
And where is Jules?
Huh?
- Assa! - [Assa whimpers]
Oh, if Mr. Claus finds out we're not in the Hall of Presents, then...
- [Ikka] He'll send us to the South Pole. - [Gunna] Yes. [whimpers]
Does it hurt to be eaten by a polar bear?
- They don't live at the South Pole. - Oh, that's good.
They're here at the North Pole.
- No? - Yes.
- [Gunna squeals] - What are you talking about?
Mr. Claus is gonna kill us.
No way.
When he hears how well we did with Marie's parents, he'll be proud of us.
- You think so? - Yeah, for sure.
Oh. Hmm.
All right. So? [sighs]
Back to the shopping center. We can't get to the North Pole
and we can't go home 'cause Mom thinks I'm at Grandpa's.
- Mr. Claus is really gonna kill us now! - Yes.
No way. We're talking about Grandpa here.
Yeah, exactly.
Marie!
I want to catch those rats. Every last one of 'em.
- Come with me. - Why?
- Come on. Come with me. - No. Why?
[magical whooshing]
Get off me! I have to go back.
- Marie needs me! - Marie doesn't need you. I need you!
Christmas is your job now too. Your responsibility!
Yeah? If you're such a good Santa, why aren't you taking responsibility?
- That's what I'm doing! - Why didn't you answer all those letters?
- What letters? - The ones in your secret chamber!
They're about love and friendship. What's wrong with that?
Jules,
sometimes irreversible things can happen in life,
things that nobody can change.
Not even Santa Claus.
Santa Claus can. Santa can do anything if he tries. And I'm gonna prove it.
[melancholy music plays]
[melancholy music fades]
Well, look who's here. Oh!
- Hey! - [Jet] Isn't this a nice coincidence?
- [Suzanne chuckles] - What? I thought you asked me to come.
No, no. That wasn't about today.
Uh, but since you're here anyway, we're going to hand out flyers for Suzanne.
Wanna join us?
Uh, yeah, of course.
Okay. [chuckles]
Oh, Norah, Ella and I will hand out flyers over on that side.
And you two
can do this side.
Okay?
Jet, are you sure we can do this? We're their competition.
Oh, it's all right.
[chuckles]
[magical whooshing]
[indistinct chatter]
[tense music plays]
[indistinct chatter]
[tense music continues]
Whoa, whoa, whoa, whoa, whoa.
Where are you going?
To see Marie.
I have to see...
All you have to do is fill bags with presents
while I sit here and read the letters.
Then Holger will pass the orders on to you.
That is your job now, Jules.
[elf] Roller skates. Roller skates on Aisle 14.
[indistinct chatter]
[sighs]
[indistinct chatter]
[mutters]
- [elevator dings] - [gasps]
[panicked breathing]
Mr. Claus won't let him out of his sight for a second.
If he keeps this up, Jules is going to hate Christmas again.
[gasps] There's no way we can let that happen.
No, no, we've got to think of a way
that'll enable Jules to leave without Mr. Claus noticing.
- Okay. - Yeah.
[gasps] Oh!
Uh, no. Uh, oh yeah!
I think I have an idea.
For the best cookies in the world, Miss Cookie!
Here you go. They're the best cookies in the world.
Yeah. [laughs]
- [Suzanne] Here you go. - [Farid] Here you go.
It's going well, huh?
Yeah. Splendidly.
- Do you want a cookie? - And a flyer too?
Do they honestly think we can't see them?
[indistinct chatter]
[gasps]
[Suzanne chuckles]
[Farid] Why are they hiding behind there?
You don't think that...
[laughs] Is that why she wanted me to come to the shopping center right away?
Oh, that explains the scarf,
and why she wanted me to wear my "delicious" flower perfume.
[laughs]
Should I maybe call in the troops?
- All right. I'll do it. - Yeah. [chuckles]
[Norah] Here you go. They're the best cookies in the world.
Here, they're the best cookies in the world.
Would you like a flyer?
Thank you.
They're the best cookies!
Oh.
♪ A doll for Emelien ♪
♪ Rack seven, aisle ten ♪
Never thought I'd say this, but I miss Gunna.
Where is Gunna?
In the bathroom... In the bathroom.
♪ So I'm taking over ♪
Okay, Jules, aisle ten, rack seven. Go, go, go!
But a...
A-a doll for Emelien,
that hasn't come up yet, has it?
Uh...
Yes, it has. Uh...
Emelien, uh,
wants
a doll, yes.
With remote control.
Okay. I don't recall that one.
Who can?
[magical whooshing and indistinct chatter]
Jules! Jules, Jules!
Don't be scared.
I've come up with a plan. [squeals]
- Go on. - No, you go.
[Gunna sighs]
- Heads or tails? - Okay.
If it's heads, you go.
Oh, okay. [whimpers]
Yes! [laughs]
- Yes, yes, yes, yes, yes! [laughs] - [Ikka whimpers]
[Gunna clears throat]
It's been really nice
knowing you, Ikka.
[tense music plays]
- [Ikka screams] - [Noel gasps]
Oh, you are kidding!
Ikka?
I just finished doing the insurance forms.
[tense music continues]
- [Noel] Ikka! - Jules, go! Go, go, go!
[tense music continues]
Help! I'm trapped!
Oh, I'm stuck. Help!
[tense music continues]
[whimpers]
[squeaking]
[Ikka] Whoa!
[Ikka groans]
[Ikka laughs nervously]
Jules.
Hurry, hurry, hurry, hurry, hurry!
[elevator dings]
[tense music crescendos]
Oh.
Jules,
think carefully.
Either do what you're supposed to
or
never set foot in here again.
[gasps] Oh.
All right then.
- I'll do what I have to do. - Ah.
[gasps]
I'm helping Marie.
- [magical music plays] - Jules!
Would you like a flyer?
Here. For the best cookies in the world.
Yes, closer. Yes, come on.
- This is great. - Yeah, well, I kind of think so too.
[Suzanne laughs]
Yeah.
[gentle music plays]
[Suzanne laughs]
Hey.
- [Farid] Hey. - [Fred] Hey.
Uh...
I knew all about this and, well...
- I always have. - Oh yeah?
Yeah, I did. Well, yeah, but it's just...
Uh, th-th-that flyer, that was only meant to, uh, get you to, you know...
[Farid] Uh, yeah, sure. Of course.
Jet, this is Fred, my partner.
- Fred, this is Jet, the Cupcake Queen. - [Fred] Yeah.
[both laugh]
- Nice to meet you. - Same here.
[Jet] Hey. [chuckles]
[Caro clears throat]
[Jules] Marie, are you in here?
[quiet melancholy music plays]
It didn't work.
My mom and my dad are still fighting.
Maybe they'll make up.
My mom is going to start clearing out her bookshop.
[melancholy music continues]
It's not over yet, I'm telling you.
You saw how they smiled at each other.
They still love each other, I'm sure of it.
But if they're still in love, why do they keep fighting?
[melancholy music continues]
I don't know.
I fight with my little sister a lot,
but I still love her.
I promise, I'll find a way. I'll get your parents back together.
[melancholy music fades]
- What do you think you're doing? - [Jet] Hmm?
You can't just come in here and promote your own cookie store.
Oh, uh...
Without even asking for permission?
Get out of here before I call the police.
And take that junk with you.
What? Junk?
- Mom? - Jules?
[Suzanne] Jules, I'm gonna ask you one last time.
Why were you at the shopping center?
Why weren't you with Grandpa?
What's going on? What are you up to?
Oh, Jules, come on, just tell me. I don't like it when we keep secrets.
Oh, you don't? But you're allowed to have secrets?
- What are you saying? - Grandpa.
What happened to him? Why doesn't he believe in love anymore?
I'm sorry, Jules, but it's not up to me to tell you.
See that? I have to tell you stuff, but you won't tell me anything. Forget it.
[Suzanne sighs]
[door slams]
[sad music plays]
Excuse me. Mr. Claus?
Don't bother, Assa.
[sad music continues]
You've done enough already.
[sighs]
[sad music continues]
Well?
- I want you all to leave now. - Oh.
- [Holger hesitates] - Mr. Claus!
There's no point anymore.
All is lost now.
Jules obviously doesn't want to be Santa Claus.
He does. He does, he does. Of course he does, but in his own way.
He does. He does!
[Assa] That's... That's good, isn't it? He's still young.
After me...
- it's all over. - [gasping]
I'm not writing resignation letters for 500 people. Forget it!
Over my dead body. Come on, Ikka, let's get out of here.
Wait, Holger! Wait! Mr. Claus...
[magical whooshing]
All right, we're going to help you with Marie.
So come back to the North Pole with us,
because I'm telling you, if you don't deliver presents on Christmas Eve,
Mr. Claus will close shop and that's way too much paperwork.
- I'm not doing that. - You mean now?
No, this summer. [grumbles]
Seriously. [grunts]
Everyone in position?
- Ikka? - Check.
CONTROL ROOM
[Jules] Holger, what about you?
HIGH VOLTAGE
[Jules] Holger, are you in position?
- [Holger] Check. - Okay.
Ma'am, quickly! It's about Marie!
How do you know Marie?
- That's not important. - But what's wrong with Marie?
She's in her room. Go up, quickly. Come on!
All right, Ikka, go.
- Did they find that rat yet? - No.
[Ikka panting]
[tense music plays]
[Ikka blows a raspberry]
There!
There it is. Catch it!
- [Ikka yelps] - [Steven] Stop it! Get it!
[tense music plays]
There! Come here! Come here, you filthy little rat!
Ha ha, I got you now! Come here!
- [Ikka grunts] - [Steven groans]
[tense music continues]
[tense music stops]
[both sigh]
Now.
[strains]
Hurry up, Holger!
Nah, I can't do it. The lever's too heavy.
You've got to.
All right.
Come on, Holger. It's now or never.
[suspenseful music plays]
[Holger] Stupid thing! [grunts]
[Holger yelps]
[clanking]
[groans]
[Holger] There, I did it. I hope you're happy now.
- [woman] Emergency dispatch. - Send someone as soon as possible.
We're stuck in the elevator and something's wrong with our daughter.
[woman] All right, madam. Just a second.
Hello?
- Can anyone hear us? - [Marie] Dad?
Is that you?
Jules, what did you do?
I made sure they're stuck together and can't get out.
- [both] What? - [Marie] In the elevator?
- [woman] A technician is on his way. - All right.
They're coming.
[Steven] I had no idea Marie could do something like this.
Maybe you should pay more attention to her when she's with you.
- [Steven] What exactly do you mean? - [Debbie] What do you think?
You promised me, Jules.
[Steven] Marie?
We need to talk about this. You're grounded!
I think we made it worse.
[sighs]
[Steven] Marie?
Did you hear me?
[melancholy music plays]
[electricity crackles]
[magical whooshing]
[melancholy music fades]
You were right, Grandpa.
I'm sorry.
[quiet melancholy music plays]
Santa can't do everything.
I told you never to set foot in here again.
- Grandpa, I... - Just get out.
Or go see Marie.
You made it clear she's more important to you than Christmas, right?
[melancholy music fades]
Hey, where are you coming from?
I thought you were upstairs.
[sighs] Jules, I've really had enough.
Walking out on Grandpa, lying. If we can't trust each other anymore, there's no hope.
[door opens]
[door closes]
Mr. Claus?
Mr. Claus.
Noel!
You're going to listen to me now, all right?
Are you just gonna mope around and pout like a little child?
Do you want to lose Jules as well? Is that what you want?
I'm begging you, please. Please, I don't want you to make the same mistake again.
[sighs]
[quiet gentle music plays]
[gentle music fades]
[magical whooshing]
Jules?
May I sit down?
I'd like to tell you something.
[sighs]
A very long time ago,
your grandmother and I had a big argument.
[sighs] And it got worse every day.
She accused me of being,
well,
never around.
Of being
too focused on my work.
As Santa Claus?
Well, that was the problem.
She didn't know that.
She had no idea that I was Santa Claus
and I couldn't possibly tell her because...
Well, because I was convinced she couldn't know.
But I was wrong.
And thanks to you, I finally opened my eyes.
And now I know that I should have kept trying.
I should have told her everything.
She would have laughed about it.
Maybe she would have even played along.
What happened to Grandma?
[sighs]
We grew further and further apart.
We never spoke about it, and rarely spoke to each other.
And in the end,
she died,
quietly and alone.
So you failed too.
Just like me.
But you are not a failure at all.
At least you tried.
[sighs] But I failed.
I failed Marie.
Now Mom's mad at me as well.
I really want to be a good Santa.
I really do.
And a good son.
I guess I'm not.
But you're already a great son.
And you're going to be an amazing Santa.
You can't know that.
But I can.
Every day, more and more,
I see your father in you.
And he was a great father.
And the best Santa ever.
Now you...
You need to change tactics.
What is Santa's strongest weapon?
Presents?
You always say that, but it's not the most
important, right?
Well,
it depends, of course,
on how you use the present.
[magical whooshing]
Jules.
This is Jack.
In his letter to us, he said that he doesn't have any friends.
[gentle music plays]
[walkie-talkie static]
[gentle music continues]
[walkie-talkie static]
[gentle music continues]
[walkie-talkie static]
[Noel] Dear Jack,
turn on channel three
and go on the balcony.
[walkie-talkie static]
[gentle music fades]
[uplifting music plays]
Hi, this is Jack. Can anyone hear me?
[Jules] Now what?
Quiet. Just wait.
[boy] Yes, I hear you.
I can see you now.
[magical music plays]
[Noel sighs happily]
What present do you think could help bring Marie's parents together?
- We have to go back. - Aha.
I'm so happy that I found you.
This is so much fun.
[magical music continues]
All right now,
one more time.
Trust me.
[magical music fades]
[suspenseful music plays]
- [doorbell rings] - [doorbell buzzes]
[suspenseful music continues]
[suspenseful music fades]
[tense music plays]
[sighs]
Seriously?
- Another prank by Marie? - Well, how should I know?
She's been with you for the past few days.
So I put her up to this? Is that what you're saying?
Clearly she gets all her sneakiness from her father.
And the lying, she must have gotten that from her mother.
Stop it! Just stop it! I get it. I know I'm a bad daughter!
- [Debbie] Marie? - Honey! Wait, angel!
[Debbie sighs]
[melancholy music plays]
Uh... [sighs]
How can you two fight so much?
[melancholy music fades]
Marie is your most precious gift.
[gentle music plays]
[sighs]
[gentle music continues]
Check around here. I'll look at the apartment.
Okay.
[gentle music continues]
- I was really hoping that they... - I know.
You did your best.
That's all you can do.
Sometimes...
You just can't change the way things are. I know.
That's true, but that's not what I was going to say.
Sometimes, all you have to do is plant a seed.
Patience, my boy.
Patience.
[Steven] Marie?
Angel?
[quiet suspenseful music plays]
Marie?
[quiet suspenseful music continues]
[sighs]
[electricity crackles]
[electricity bangs]
[electricity crackles]
[suspenseful music plays]
Ah, Caro, have you seen Marie?
Oh. No, sorry.
[suspenseful music continues]
- Miss de Jonghe, have you seen Marie? - Did she run off again? I'm sorry, no.
I can't find her.
Let's look together.
[alarm bell rings]
Now what?
[alarm bell continues]
And then there was the time when I quietly entered an apartment
where an old lady was waiting for me
with a cast-iron bedpan.
- [Jules laughs] - Well, she thought that I was a burglar.
[sirens wail]
Where are they going?
Hmm. To the shopping center maybe.
Jules! Jules!
[dramatic music plays]
[Debbie] Hey, you there! Hey! Do you know where Marie is?
- We can't find her. - [Noel] What happened?
- There's a fire. - If you know where she is, tell us.
[suspenseful music plays]
Hmm.
[dramatic music plays]
[Marie coughs]
[dramatic music continues]
I think I know where she is.
- [Noel] Jules! - [fireman] Hey, kid, get back here!
[dramatic music continues]
[Jules coughs]
[dramatic music continues]
[Jules coughs]
[Jules] Marie! Marie!
[Marie coughs]
[Jules] Marie!
Marie!
[man] Unit 53 on the scene, responding.
[Jules] Marie, where are you?
[coughing]
[dramatic music continues]
[coughing]
[fireman] There they are! Come on.
[dramatic music continues]
[coughing]
[Debbie gasps] Oh, Marie!
- Oh, sweetie. Marie. - [Noel] Jules!
[Debbie] Are you okay? Are you okay, honey? Are you hurt?
Well done, my boy.
[gentle music plays]
Go, go.
[gentle music fades]
I'm sorry, Marie.
I thought it would work, but I can't get your parents back together.
Sometimes you can't change the way things are.
You did your best. You tried.
Sure did.
Thank you, Jules.
That's what big brothers are for.
[Debbie] Hey.
Sorry, sweetie.
We were so busy fighting, we forgot what's most important.
And even though we don't have the same feelings for each other anymore...
We still love you very much. Both of us.
[Steven] Yeah.
And we promise we're going to make things better for you. Okay?
[Debbie] If we were able to make something as precious as you,
there's gotta be a lot of love there somewhere.
[Suzanne] Jules!
[Jules] Mom!
Mom!
[sighs] Jules.
[Suzanne sighs]
What's been going on?
Excuse me, ma'am.
Your son is very brave.
Obviously you're doing a great job.
Oh. Thank you.
[gentle music plays]
[man] Chief, have you got a minute?
[gentle music continues]
Excuse me.
Are you this boy's mother?
Yeah.
Wow.
Thank you.
[Marie giggles]
Your son just saved my daughter's life.
What can I do to thank you?
- You don't have to do anything. - Yes, I do.
No, really. We're just glad your daughter's okay.
- I can think of something. - Jules.
Here, take this.
[Noel] If it's true that with age comes wisdom,
then my young grandson
is actually a very, very old man on the inside.
I know that's impossible,
but clearly he's wise beyond his years.
[Holger sniffs]
Aw!
[gentle music plays]
Dust. [grumbles]
So much dust in here.
Here you go.
[Noel] And then there's that other saying that also rings true.
There you go. [chuckles]
[Noel] You're never too old to learn.
[Grandma] And this one's for you. Enjoy.
[both yelp and laugh]
Oh, I'm sorry I doubted you. You're doing great! [chuckles]
[Suzanne] Twenty euros and 30 cents. Thank you.
[magical tinkling]
[magical music plays]
[magical tinkling]
[all cheer]
Yeah, yeah, yeah, yeah, yeah, yeah! Yes!
[all cheer]
Ready?
- [Norah] Whoa! - [Noel] Wow!
Wait, we forgot something.
- The star! - [Suzanne laughs]
[uplifting music plays]
It's almost as beautiful as Daddy's tree.
[Jules chuckles]
[uplifting music continues]
[Noel] If you don't at least try,
if you don't even attempt to help others,
nothing would ever change in this world.
Life would be dull, uneventful, and boring.
[Debbie] Hi. Honey.
- Merry Christmas. - [Debbie] You too.
[laughter]
- Want another one? - Oh yeah.
[Noel] In the grand scheme of things,
the only thing that really matters
is love.
Hey.
- It looks great. - Hey.
Uh, here you go.
[Suzanne] Oh, thank you. They're beautiful. [giggles]
- Who's that up there? - An angel that's waiting for us.
Good choice. Truly.
My trusty old female intuition really hasn't failed me this time.
- I'm sure of it. - [Suzanne and Jet laugh]
[gentle music plays]
[uplifting music plays]
That's Christmas, you see?
Fortunately, my old brain remembered just in time.
Come here.
[uplifting music continues]
[laughter]
[Holger] Merry Christmas, everybody! [Gunna] Right back at ya!
[laughter]
[Gunna] Merry Christmas.
Oh!
[laughter]
Cheers!
[uplifting music crescendos]
[magical music plays]
♪ When the lights and candles are alight ♪
♪ And the world is dressed in white ♪
♪ 'Tis the season full of pure delight ♪
♪ It's a merry Christmas night ♪
♪ As the gingerbread and mistletoes ♪
♪ Lift the spirits of the world ♪
♪ It's a joyous, cheerful, precious time ♪
♪ It's a merry Christmas day ♪
♪ People coming home ♪
♪ No one is alone ♪
♪ Stars are shining bright ♪
♪ Oh, divine Christmas night ♪
♪ When the chimneys Start to warm your heart ♪
♪ And their scent is in the air ♪
♪ Feel the magic moment drawing near ♪
♪ Have a merry
Christmas time ♪
[melancholy music plays]
[melancholy music continues]
[melancholy music fades]