1 00:00:08,340 --> 00:00:09,941 [tense music] 2 00:00:10,010 --> 00:00:12,210 - A young woman living her new york dream... 3 00:00:12,212 --> 00:00:15,514 - She was smart, she was dedicated, 4 00:00:15,582 --> 00:00:19,051 And she was an immigrant success story. 5 00:00:19,119 --> 00:00:21,620 - Suddenly vanishes without a trace. 6 00:00:21,688 --> 00:00:23,121 - Was she abducted? 7 00:00:23,190 --> 00:00:26,491 Was she kidnapped? Was she killed? 8 00:00:26,493 --> 00:00:27,659 - The trail leads police 9 00:00:27,728 --> 00:00:30,495 To a man with a checkered past. 10 00:00:30,564 --> 00:00:33,231 - He was in the garage 11 00:00:33,300 --> 00:00:35,099 Digging a hole. 12 00:00:35,101 --> 00:00:39,671 This is a major break in our investigation. 13 00:00:39,673 --> 00:00:41,306 - This is where it gets really weird. 14 00:00:41,374 --> 00:00:44,376 - And a wronged lover decides to get even. 15 00:00:44,378 --> 00:00:46,411 - He broke this thing wide open. 16 00:00:46,413 --> 00:00:47,679 - I wasn't gonna let him get away 17 00:00:47,748 --> 00:00:48,880 With what he did to me. 18 00:00:48,949 --> 00:00:50,348 - When he goes on the lam, 19 00:00:50,417 --> 00:00:54,019 He finds you can't hide from the nypd. 20 00:00:54,087 --> 00:00:55,620 - One day, I got a phone call. 21 00:00:55,689 --> 00:00:58,891 "lock your doors. He's coming back." 22 00:00:58,959 --> 00:01:00,792 ♪ ♪ 23 00:01:00,861 --> 00:01:03,728 [dramatic music] 24 00:01:03,797 --> 00:01:10,602 ♪ ♪ 25 00:01:15,943 --> 00:01:18,811 [suspenseful music] 26 00:01:18,879 --> 00:01:21,713 ♪ ♪ 27 00:01:21,782 --> 00:01:23,414 - Around the world, everyone knows 28 00:01:23,416 --> 00:01:25,717 That new york city is a beacon of variety, 29 00:01:25,786 --> 00:01:27,219 Wealth, and, more than anything, 30 00:01:27,287 --> 00:01:28,920 Possibility. 31 00:01:28,989 --> 00:01:32,624 That's what attracted filipino native maria cruz. 32 00:01:32,693 --> 00:01:34,359 But she could never have imagined 33 00:01:34,427 --> 00:01:36,761 How the glittering promise of new york could vanish 34 00:01:36,830 --> 00:01:39,531 In a single violent instant. 35 00:01:39,600 --> 00:01:44,736 ♪ ♪ 36 00:01:44,805 --> 00:01:48,707 [car horns honking] 37 00:01:48,709 --> 00:01:51,175 In the high-stakes world of international finance, 38 00:01:51,177 --> 00:01:53,879 Monday morning sets off at a blistering pace. 39 00:01:53,947 --> 00:01:55,947 ♪ ♪ 40 00:01:56,016 --> 00:01:57,382 [indistinct chatter] 41 00:01:57,450 --> 00:01:59,450 - At barclay's bank, 42 00:01:59,452 --> 00:02:01,620 People started noticing early on 43 00:02:01,688 --> 00:02:06,124 That a colleague, maria cruz, was not in the office. 44 00:02:06,193 --> 00:02:08,327 [phone ringing] 45 00:02:08,329 --> 00:02:10,995 - Maria cruz was a very consistent woman. 46 00:02:11,065 --> 00:02:16,401 She never missed work. She was a person of routine. 47 00:02:16,470 --> 00:02:19,003 - You have to be very aggressive here. 48 00:02:19,005 --> 00:02:20,873 You have to compete. 49 00:02:20,941 --> 00:02:24,276 Maria possessed those qualities. 50 00:02:24,344 --> 00:02:26,344 - She was a responsible individual, 51 00:02:26,413 --> 00:02:29,881 And very unusual that she never showed up to work that day. 52 00:02:29,883 --> 00:02:32,050 [phone ringing] 53 00:02:32,119 --> 00:02:35,019 - The bank alerts maria's family to her absence, 54 00:02:35,089 --> 00:02:36,688 And over the next four days, 55 00:02:36,690 --> 00:02:38,590 They comb the city looking for her. 56 00:02:38,659 --> 00:02:40,825 But maria doesn't return phone calls, 57 00:02:40,894 --> 00:02:43,395 And she never returns to work. 58 00:02:43,463 --> 00:02:46,498 ♪ ♪ 59 00:02:46,566 --> 00:02:47,766 - Coincidentally, 60 00:02:47,834 --> 00:02:51,703 She had her brother and another family member were 61 00:02:51,772 --> 00:02:54,906 Coming in to new york from the philippines 62 00:02:54,975 --> 00:02:56,775 To visit with her. 63 00:02:56,843 --> 00:02:58,443 [soft dramatic music] 64 00:02:58,445 --> 00:03:00,912 - Maria failed to meet her family at the airport 65 00:03:00,981 --> 00:03:04,849 As she promised and never contacted them. 66 00:03:04,918 --> 00:03:06,651 - It would've been highly unusual 67 00:03:06,653 --> 00:03:08,887 For her not to be available to meet with her family. 68 00:03:08,955 --> 00:03:11,856 ♪ ♪ 69 00:03:11,925 --> 00:03:14,693 Her uncle had come into the precinct 70 00:03:14,695 --> 00:03:16,761 To report her missing. 71 00:03:16,830 --> 00:03:21,065 This family is desperate to find maria. 72 00:03:21,135 --> 00:03:22,734 - Detectives in the crime scene team 73 00:03:22,803 --> 00:03:25,003 Go to maria's apartment in hell's kitchen 74 00:03:25,072 --> 00:03:26,205 In west midtown. 75 00:03:26,273 --> 00:03:28,206 [tense music] 76 00:03:28,275 --> 00:03:30,075 - They found "wall street journals" 77 00:03:30,143 --> 00:03:35,113 From Monday and Tuesday piled up in front of her door, 78 00:03:35,181 --> 00:03:37,415 And they knew that wasn't right. 79 00:03:37,484 --> 00:03:40,719 - With a key from the super, they unlocked the apartment. 80 00:03:41,989 --> 00:03:45,089 [latch clicks] [indistinct radio chatter] 81 00:03:45,091 --> 00:03:47,959 ♪ ♪ 82 00:03:48,028 --> 00:03:51,029 - The apartment was completely pristine. 83 00:03:51,097 --> 00:03:54,699 Beds were made, dishes in the dishwasher. 84 00:03:54,768 --> 00:03:57,435 There was no sign of forced entry. 85 00:03:57,504 --> 00:04:00,538 [indistinct radio chatter] 86 00:04:00,607 --> 00:04:04,676 ♪ ♪ 87 00:04:04,745 --> 00:04:06,911 We couldn't determine from what we saw in the apartment 88 00:04:06,980 --> 00:04:09,615 As to where she could've possibly have been. 89 00:04:11,051 --> 00:04:12,617 - In any missing person case, 90 00:04:12,686 --> 00:04:14,987 Our biggest ally is information. 91 00:04:15,055 --> 00:04:16,955 Detectives need to speak to her family 92 00:04:17,023 --> 00:04:18,990 And figure out exactly who maria is, 93 00:04:19,059 --> 00:04:20,592 If there's anything that might help us 94 00:04:20,660 --> 00:04:21,926 Locate where she's gone. 95 00:04:21,995 --> 00:04:24,062 [indistinct radio chatter] 96 00:04:24,130 --> 00:04:26,765 - Maria cruz was 35 years old. 97 00:04:26,833 --> 00:04:28,666 ♪ ♪ 98 00:04:28,735 --> 00:04:30,936 She grew up in the philippines. 99 00:04:31,004 --> 00:04:33,405 She was an excellent student. 100 00:04:33,473 --> 00:04:34,906 - She decided that, you know, 101 00:04:34,908 --> 00:04:38,410 "I have all the credentials to make it in america," 102 00:04:38,478 --> 00:04:42,013 So she came to pursue her american dream. 103 00:04:42,082 --> 00:04:43,048 [chuckles] 104 00:04:43,116 --> 00:04:44,683 [soft dramatic music] 105 00:04:44,751 --> 00:04:49,020 - She graduated from honors with fordham getting her mba 106 00:04:49,022 --> 00:04:54,258 And got a job working as the senior credit analyst. 107 00:04:54,328 --> 00:04:57,962 She was smart, she was dedicated, 108 00:04:58,031 --> 00:05:01,499 And she was very ambitious. 109 00:05:01,568 --> 00:05:04,402 She was an immigrant success story. 110 00:05:04,404 --> 00:05:08,372 ♪ ♪ 111 00:05:08,374 --> 00:05:10,174 - From what we gathered from her uncle, 112 00:05:10,244 --> 00:05:12,311 She was a very consistent woman. 113 00:05:12,379 --> 00:05:13,812 And this was highly unusual 114 00:05:13,880 --> 00:05:15,947 That friends and family hadn't heard from her 115 00:05:16,016 --> 00:05:17,449 Or they couldn't account for her. 116 00:05:19,019 --> 00:05:20,385 - There seems to be no reason 117 00:05:20,453 --> 00:05:23,755 For maria to have left her successful, happy life. 118 00:05:23,824 --> 00:05:25,757 And this is so out-of-character for maria 119 00:05:25,826 --> 00:05:29,393 That detectives are concerned for her welfare. 120 00:05:29,395 --> 00:05:32,731 Then the superintendent gives them a possible lead. 121 00:05:32,799 --> 00:05:35,934 The building has surveillance video of the lobby. 122 00:05:36,002 --> 00:05:39,537 - We did locate maria cruz on the surveillance video. 123 00:05:39,606 --> 00:05:44,276 She was leaving her building on Sunday midmorning. 124 00:05:44,344 --> 00:05:46,945 [tense music] 125 00:05:47,013 --> 00:05:48,813 - As they run through the next few days 126 00:05:48,882 --> 00:05:50,348 Of the video, 127 00:05:50,417 --> 00:05:53,451 They realize something disturbing. 128 00:05:53,520 --> 00:05:55,820 Maria never appears again. 129 00:05:55,822 --> 00:05:58,422 ♪ ♪ 130 00:05:58,424 --> 00:06:00,292 - So we knew we had maria leaving the building, 131 00:06:00,360 --> 00:06:02,494 But we never had her returning to the building. 132 00:06:03,897 --> 00:06:06,498 - As the nypd continues their investigation, 133 00:06:06,566 --> 00:06:10,034 Maria's family searches the city for any sign of her. 134 00:06:10,103 --> 00:06:11,503 - The family took it upon themselves 135 00:06:11,571 --> 00:06:13,371 To canvass neighborhoods. 136 00:06:13,440 --> 00:06:15,740 And they put up missing persons posters 137 00:06:15,808 --> 00:06:17,876 In the vicinity of maria's apartment 138 00:06:17,944 --> 00:06:20,178 And her work. 139 00:06:20,247 --> 00:06:22,080 Detectives fan out, 140 00:06:22,082 --> 00:06:24,682 Knock on doors in the building 141 00:06:24,751 --> 00:06:27,385 Looking for some information 142 00:06:27,454 --> 00:06:31,823 That might help us find out where maria was. 143 00:06:33,393 --> 00:06:37,429 The doorman did say that she was a regular churchgoer. 144 00:06:37,497 --> 00:06:39,731 She went to st. Malachy's church 145 00:06:39,800 --> 00:06:42,300 Located down the block. 146 00:06:43,770 --> 00:06:47,071 - Maria cruz found spiritual comfort 147 00:06:47,140 --> 00:06:49,341 In a catholic church. 148 00:06:49,409 --> 00:06:50,809 ♪ ♪ 149 00:06:50,877 --> 00:06:54,679 Maria cruz had gone to church in st. Malachy's 150 00:06:54,681 --> 00:06:56,981 In the morning of Sunday. 151 00:06:57,050 --> 00:07:02,120 - No one had seen her since mass. 152 00:07:02,188 --> 00:07:03,654 - Was she abducted? 153 00:07:03,656 --> 00:07:06,491 Was she kidnapped? Was she killed? 154 00:07:11,932 --> 00:07:14,532 - If something did happen to maria, 155 00:07:14,534 --> 00:07:16,568 The first few days after her disappearance 156 00:07:16,636 --> 00:07:19,904 Are where the police know they'll find leads. 157 00:07:19,906 --> 00:07:23,407 Detectives turn to her phone and credit card records. 158 00:07:23,477 --> 00:07:25,509 - Once we receive her cell phone records, 159 00:07:25,511 --> 00:07:27,912 We determine that on the Sunday that she went missing, 160 00:07:27,981 --> 00:07:30,982 The phone did ping on a cell phone tower 161 00:07:31,051 --> 00:07:32,984 In lower manhattan on that Sunday. 162 00:07:33,053 --> 00:07:36,621 ♪ ♪ 163 00:07:36,690 --> 00:07:41,393 Maria's credit card records indicate that on that Sunday, 164 00:07:41,461 --> 00:07:42,593 She did make a purchase 165 00:07:42,663 --> 00:07:44,596 At a loehmann's department store, 166 00:07:44,664 --> 00:07:47,265 Which is in lower manhattan in the chelsea area. 167 00:07:47,333 --> 00:07:50,134 ♪ ♪ 168 00:07:50,136 --> 00:07:53,938 She also made a withdrawal at an atm in the area. 169 00:07:54,007 --> 00:07:56,541 She withdrew $400. 170 00:07:56,609 --> 00:07:59,944 We responded to the bank where the atm was located. 171 00:08:00,013 --> 00:08:01,246 We looked at video. 172 00:08:01,314 --> 00:08:03,848 We determined that she was by herself. 173 00:08:03,850 --> 00:08:06,418 And that was the last video evidence, 174 00:08:06,486 --> 00:08:08,452 At the time, we had. 175 00:08:08,454 --> 00:08:14,225 ♪ ♪ 176 00:08:14,294 --> 00:08:16,094 After that, we concluded that 177 00:08:16,162 --> 00:08:19,330 There were no other incoming or outgoing phone calls. 178 00:08:19,399 --> 00:08:21,666 Now we're gonna turn to any emails 179 00:08:21,735 --> 00:08:23,234 That would give us an indication 180 00:08:23,303 --> 00:08:25,970 What maria had planned for that day. 181 00:08:25,972 --> 00:08:29,241 That process to obtain any email records 182 00:08:29,309 --> 00:08:32,276 Took quite a long time for us to get. 183 00:08:32,278 --> 00:08:33,778 But at this point in the investigation, 184 00:08:33,847 --> 00:08:36,914 Things have slowed, which was frustrating. 185 00:08:36,983 --> 00:08:40,818 ♪ ♪ 186 00:08:40,887 --> 00:08:45,923 - Maria's family was really torn apart. 187 00:08:45,992 --> 00:08:48,460 The anguish of not knowing 188 00:08:48,528 --> 00:08:52,363 Is something that never heals. 189 00:08:52,432 --> 00:08:54,666 - They came to the church. 190 00:08:54,734 --> 00:08:58,636 I could see the look of anguish 191 00:08:58,705 --> 00:09:02,240 At what happened to their daughter. 192 00:09:02,308 --> 00:09:04,075 [somber music] 193 00:09:04,144 --> 00:09:05,677 - For the next two months, 194 00:09:05,745 --> 00:09:08,546 Detectives look for any leads in maria's disappearance. 195 00:09:08,548 --> 00:09:11,615 - We are looking into maria's personal life 196 00:09:11,617 --> 00:09:13,785 And the people she interacted with. 197 00:09:13,853 --> 00:09:18,156 Was maria experiencing any personal problems? 198 00:09:18,224 --> 00:09:20,158 - They find no useful leads. 199 00:09:20,226 --> 00:09:21,759 Maria hasn't returned 200 00:09:21,828 --> 00:09:25,429 And she hasn't used her credit cards or her phone. 201 00:09:25,431 --> 00:09:27,832 Her family has to return to the philippines 202 00:09:27,901 --> 00:09:30,434 Without any news. 203 00:09:30,504 --> 00:09:32,003 - At this point in the investigation, 204 00:09:32,072 --> 00:09:34,272 We still don't know what happened to maria. 205 00:09:34,341 --> 00:09:35,607 We're very concerned. 206 00:09:35,675 --> 00:09:38,710 [tense music] 207 00:09:38,778 --> 00:09:42,847 ♪ ♪ 208 00:09:42,849 --> 00:09:44,315 - After six months, 209 00:09:44,317 --> 00:09:47,252 Detectives finally receive maria's email records. 210 00:09:49,422 --> 00:09:50,822 The emails give us a fuller picture 211 00:09:50,890 --> 00:09:52,290 Of the missing banker's life 212 00:09:52,292 --> 00:09:55,026 Around the time she disappeared. 213 00:09:55,095 --> 00:09:58,396 - Maria was integrating into 214 00:09:58,464 --> 00:10:02,633 The frantic, always-on lifestyle of new york. 215 00:10:02,703 --> 00:10:08,206 She wanted to project an image of a professional woman, 216 00:10:08,274 --> 00:10:13,411 So she was getting a lot of cosmetic services. 217 00:10:13,479 --> 00:10:16,748 - We found that on the Sunday that maria went missing, 218 00:10:16,816 --> 00:10:20,785 She had a doctor's appointment with a dermatologist 219 00:10:20,854 --> 00:10:22,720 In lower manhattan. 220 00:10:22,789 --> 00:10:25,022 We learned that the name of that doctor 221 00:10:25,091 --> 00:10:27,591 Was dean faiello. 222 00:10:27,593 --> 00:10:29,027 - But there's one line 223 00:10:29,095 --> 00:10:31,495 In the dermatologist's email correspondence to maria 224 00:10:31,497 --> 00:10:33,965 That gives detectives pause. 225 00:10:34,033 --> 00:10:36,200 - The email exchanges indicating 226 00:10:36,202 --> 00:10:38,202 The doctor needed cash 227 00:10:38,271 --> 00:10:41,906 To purchase lidocaine and syringes. 228 00:10:41,975 --> 00:10:43,674 - Normally, a doctor wouldn't ask for cash. 229 00:10:43,744 --> 00:10:45,443 Normally, a doctor would ask for a health plan. 230 00:10:45,511 --> 00:10:47,712 ♪ ♪ 231 00:10:47,781 --> 00:10:49,113 - Now that's a huge red flag. 232 00:10:49,182 --> 00:10:51,583 ♪ ♪ 233 00:10:51,651 --> 00:10:54,151 - There are no more emails after that morning. 234 00:10:54,221 --> 00:10:55,519 - The request for cash 235 00:10:55,589 --> 00:10:58,055 Lines up with maria's last appearance on video 236 00:10:58,124 --> 00:11:00,524 Taking out money from an atm. 237 00:11:00,594 --> 00:11:02,126 It seems that she was intending 238 00:11:02,195 --> 00:11:04,796 To visit this doctor that afternoon. 239 00:11:04,864 --> 00:11:06,998 Could this dermatologist, dean faiello, 240 00:11:07,067 --> 00:11:09,400 Have been the last person to see maria? 241 00:11:09,469 --> 00:11:10,768 ♪ ♪ 242 00:11:10,837 --> 00:11:12,871 - Detectives wanted to know 243 00:11:12,873 --> 00:11:15,640 If she showed up for that appointment 244 00:11:15,708 --> 00:11:17,842 And if she shared 245 00:11:17,911 --> 00:11:20,544 Any of her plans for the rest of the day. 246 00:11:20,546 --> 00:11:22,980 They'd want to know if anyone was with her, 247 00:11:23,049 --> 00:11:27,052 What time she left his establishment. 248 00:11:28,121 --> 00:11:29,287 - We're desperate to find out 249 00:11:29,355 --> 00:11:31,823 If maria is possibly still alive 250 00:11:31,891 --> 00:11:35,293 Or if she's a victim of foul play. 251 00:11:35,361 --> 00:11:37,529 Detectives obviously are anxious 252 00:11:37,597 --> 00:11:39,563 To speak to this doctor 253 00:11:39,565 --> 00:11:42,166 To tell us what happened in that doctor's office. 254 00:11:42,168 --> 00:11:44,401 ♪ ♪ 255 00:11:44,471 --> 00:11:46,070 [laser wand buzzing] - coming up... 256 00:11:46,138 --> 00:11:50,541 - Having a laser wand is like having a gun in your hand. 257 00:11:50,543 --> 00:11:53,678 - There's an indication that there are human remains. 258 00:11:55,015 --> 00:11:57,615 - He was a narcissistic, pathological liar. 259 00:11:59,119 --> 00:12:00,919 [dramatic music] 260 00:12:01,253 --> 00:12:10,862 [dramatic music] 261 00:12:10,930 --> 00:12:12,764 [car honks honking] 262 00:12:12,832 --> 00:12:14,398 [tense music] 263 00:12:14,467 --> 00:12:18,402 - In October 2003, the nypd has a new lead 264 00:12:18,471 --> 00:12:20,104 That reignited the six-month-old case 265 00:12:20,173 --> 00:12:21,873 Of missing woman maria cruz. 266 00:12:21,941 --> 00:12:24,942 They've discovered that maria had visited the office 267 00:12:25,011 --> 00:12:27,611 Of a skin care professional named dean faiello 268 00:12:27,681 --> 00:12:29,948 On the day she vanished. 269 00:12:30,016 --> 00:12:33,617 And oddly, this doctor asked her to bring cash. 270 00:12:33,687 --> 00:12:35,553 ♪ ♪ 271 00:12:35,621 --> 00:12:37,489 - Legit doctors, in my experience, 272 00:12:37,557 --> 00:12:39,957 Never requests you to bring cash. 273 00:12:40,026 --> 00:12:41,325 So that's suspicious. 274 00:12:41,394 --> 00:12:42,893 [suspenseful music] 275 00:12:42,963 --> 00:12:45,062 - They put dean faiello's name into their system 276 00:12:45,131 --> 00:12:47,365 To track down his latest address 277 00:12:47,433 --> 00:12:49,968 And find out that this dermatologist 278 00:12:50,036 --> 00:12:52,603 Isn't exactly what he seems. 279 00:12:52,605 --> 00:12:56,407 He's got a rap sheet. A long one. 280 00:12:56,476 --> 00:12:58,676 - Dean faiello had been arrested previously 281 00:12:58,745 --> 00:13:02,146 For practicing medicine without a license. 282 00:13:02,215 --> 00:13:04,782 And now, this is a major red flag 283 00:13:04,851 --> 00:13:09,453 In our investigation into maria cruz's disappearance. 284 00:13:09,455 --> 00:13:11,122 So at this point, it was determined 285 00:13:11,191 --> 00:13:13,391 That we should pull back a little bit 286 00:13:13,459 --> 00:13:15,960 In order not to raise up dean faiello 287 00:13:16,029 --> 00:13:19,196 For fear that he might flee. 288 00:13:19,265 --> 00:13:21,065 ♪ ♪ 289 00:13:21,067 --> 00:13:23,267 - So detectives on maria cruz's case 290 00:13:23,269 --> 00:13:24,602 Decide to dig further 291 00:13:24,670 --> 00:13:28,005 Into dean faiello's criminal history. 292 00:13:28,074 --> 00:13:31,208 - In 2003, I was a senior investigator 293 00:13:31,277 --> 00:13:33,244 In the new york state attorney general's office. 294 00:13:33,313 --> 00:13:35,947 I get a call from detective moroney. 295 00:13:36,015 --> 00:13:38,149 ♪ ♪ 296 00:13:38,217 --> 00:13:41,552 And he said, dean faiello, do I know him to be violent? 297 00:13:41,621 --> 00:13:43,521 I said, "why do you ask?" 298 00:13:43,589 --> 00:13:44,788 "'cause we're trying to find 299 00:13:44,790 --> 00:13:47,058 "this missing person, maria cruz. 300 00:13:47,126 --> 00:13:50,929 And, you know, we saw that she was a patient of his." 301 00:13:50,931 --> 00:13:53,431 - Brian ford, along with joe buffalino, 302 00:13:53,433 --> 00:13:56,066 Who together had previously arrested dean faiello, 303 00:13:56,136 --> 00:13:57,468 Start from the beginning, 304 00:13:57,537 --> 00:14:00,371 Explaining faiello's past run-ins with the law. 305 00:14:00,440 --> 00:14:07,445 ♪ ♪ 306 00:14:13,519 --> 00:14:15,253 - I'm dr. Laurie polis. 307 00:14:15,321 --> 00:14:19,790 I'm a board-certified dermatologist here in new york. 308 00:14:19,859 --> 00:14:24,428 In the '90s, dean and I were renting in the same office. 309 00:14:24,497 --> 00:14:27,064 He was an independent practitioner 310 00:14:27,133 --> 00:14:30,300 With a completely separate practice. 311 00:14:30,302 --> 00:14:33,937 He was this young, good-looking, strapping, 312 00:14:33,939 --> 00:14:38,609 Well-spoken, affable young man. 313 00:14:38,678 --> 00:14:40,210 I knew that he had worked 314 00:14:40,212 --> 00:14:42,847 At this spa on christopher street 315 00:14:42,915 --> 00:14:44,348 And was gay. 316 00:14:44,417 --> 00:14:46,550 He was not a doctor. 317 00:14:46,619 --> 00:14:48,720 He was doing electrolysis. 318 00:14:48,788 --> 00:14:53,557 Single-hair obliteration for hair removal. 319 00:14:53,626 --> 00:14:55,159 [instrument buzzing] 320 00:14:55,228 --> 00:15:00,297 Electrolysis is a course that anyone can take 321 00:15:00,366 --> 00:15:02,099 And get a certificate. 322 00:15:02,168 --> 00:15:06,303 There's no medical training needed. 323 00:15:06,372 --> 00:15:07,939 - Dean soon took a keen interest 324 00:15:08,007 --> 00:15:10,975 In dr. Polis' more advanced medical procedures 325 00:15:11,043 --> 00:15:13,711 For laser hair removal. 326 00:15:13,779 --> 00:15:16,580 - At that time, hair removal by laser 327 00:15:16,649 --> 00:15:20,818 Was a burgeoning technology in dermatology. 328 00:15:20,886 --> 00:15:23,387 And so he was very interested to watch. 329 00:15:23,389 --> 00:15:26,257 ♪ ♪ 330 00:15:26,325 --> 00:15:28,526 - But dean didn't have the medical training necessary 331 00:15:28,594 --> 00:15:31,062 To legally operate the laser machine 332 00:15:31,130 --> 00:15:34,565 Or to do the more complicated and risky cosmetic surgeries 333 00:15:34,634 --> 00:15:37,068 He was watching dr. Polis perform. 334 00:15:37,136 --> 00:15:38,669 ♪ ♪ 335 00:15:38,738 --> 00:15:40,371 - In the state of new york, it is required 336 00:15:40,440 --> 00:15:42,406 That you have a license to perform 337 00:15:42,408 --> 00:15:44,842 Cosmetic surgery and laser surgery. 338 00:15:44,911 --> 00:15:47,478 ♪ ♪ 339 00:15:47,547 --> 00:15:51,883 - After several months, dean told us 340 00:15:51,951 --> 00:15:55,953 That he had aids and was dying 341 00:15:56,021 --> 00:15:57,721 And was going to florida 342 00:15:57,791 --> 00:16:01,025 To live out the rest of his life. 343 00:16:01,093 --> 00:16:03,293 We were very sad to hear it. 344 00:16:03,363 --> 00:16:05,829 We threw him a little goodbye party, 345 00:16:05,899 --> 00:16:07,231 Wished him well. 346 00:16:07,300 --> 00:16:12,503 Never did it occur to me that it wouldn't be true. 347 00:16:12,572 --> 00:16:15,839 ♪ ♪ 348 00:16:15,841 --> 00:16:19,410 [tense music] 349 00:16:19,479 --> 00:16:20,944 Two or three weeks later 350 00:16:20,946 --> 00:16:24,982 Was when I noticed this ad in "new york magazine." 351 00:16:25,051 --> 00:16:29,653 "certified laserist dean faiello." 352 00:16:29,722 --> 00:16:32,857 ♪ ♪ 353 00:16:32,925 --> 00:16:36,260 I don't even have words to express 354 00:16:36,262 --> 00:16:41,599 My bewilderment and shock. 355 00:16:41,667 --> 00:16:46,604 First of all, he had lied and hadn't gone to florida, 356 00:16:46,672 --> 00:16:49,873 And most alarming to me was, 357 00:16:49,943 --> 00:16:52,944 This non-qualified person was out there 358 00:16:53,012 --> 00:16:56,481 Basically practicing medicine without a license. 359 00:16:59,152 --> 00:17:00,851 My heart clenched. 360 00:17:00,853 --> 00:17:06,356 ♪ ♪ 361 00:17:06,426 --> 00:17:08,458 - After learning about dean faiello's past 362 00:17:08,460 --> 00:17:10,995 From dr. Polis, investigators are getting 363 00:17:11,063 --> 00:17:13,631 More and more indications that the phony doctor 364 00:17:13,699 --> 00:17:16,300 Maria cruz saw on the day she vanished 365 00:17:16,302 --> 00:17:17,935 Might be linked to her disappearance. 366 00:17:18,003 --> 00:17:19,570 ♪ ♪ 367 00:17:19,639 --> 00:17:22,873 - So these were all factors to make us very anxious 368 00:17:22,942 --> 00:17:27,344 That dean faiello was involved in maria cruz's disappearance. 369 00:17:27,413 --> 00:17:31,315 We really thought that something went very wrong 370 00:17:31,317 --> 00:17:32,517 At that doctor's visit. 371 00:17:34,220 --> 00:17:39,290 - It's dangerous to practice medicine without a license. 372 00:17:39,292 --> 00:17:41,859 If a patient had a cardiac arrest 373 00:17:41,927 --> 00:17:46,397 Or an event on his table, he didn't have the skills 374 00:17:46,466 --> 00:17:50,434 To deal with something if it went wrong. 375 00:17:50,503 --> 00:17:53,136 [tense music] 376 00:17:53,138 --> 00:17:54,772 ♪ ♪ 377 00:17:54,840 --> 00:17:58,609 Having a laser wand is like having a gun in your hand. 378 00:17:58,678 --> 00:18:01,945 ♪ ♪ 379 00:18:01,947 --> 00:18:04,849 [dramatic music] 380 00:18:07,052 --> 00:18:13,891 [dramatic music] 381 00:18:13,959 --> 00:18:15,759 ♪ ♪ 382 00:18:15,828 --> 00:18:18,896 [brakes creaking, horns honking] 383 00:18:18,964 --> 00:18:21,432 - Detectives looking for missing banker maria cruz 384 00:18:21,501 --> 00:18:23,166 Have learned that dean faiello, 385 00:18:23,168 --> 00:18:25,969 The supposed doctor she saw on the day she disappeared, 386 00:18:26,039 --> 00:18:28,772 Had several run-ins with the law. 387 00:18:28,841 --> 00:18:31,876 This raised major red flags for investigators. 388 00:18:33,512 --> 00:18:36,480 In 1999, dr. Laurie polis discovered 389 00:18:36,482 --> 00:18:38,816 That he'd been practicing medicine without a license 390 00:18:38,818 --> 00:18:40,984 And his criminal exploits didn't stop there. 391 00:18:41,054 --> 00:18:43,987 ♪ ♪ 392 00:18:43,989 --> 00:18:46,190 - I was contacted 393 00:18:46,258 --> 00:18:49,893 By a third-party health plan 394 00:18:49,895 --> 00:18:52,730 Asking me, "why, dr. Polis, 395 00:18:52,798 --> 00:18:55,833 "are you writing so many prescriptions 396 00:18:55,835 --> 00:18:59,870 For this medicine called stadol?" 397 00:18:59,939 --> 00:19:02,273 I had never heard of this medicine. 398 00:19:02,341 --> 00:19:06,209 So I immediately looked it up. It was an opiate. 399 00:19:06,211 --> 00:19:07,778 It was a nasal spray. 400 00:19:07,847 --> 00:19:10,881 Fast-acting painkiller narcotic. 401 00:19:10,950 --> 00:19:12,416 ♪ ♪ 402 00:19:12,485 --> 00:19:14,451 I immediately said, 403 00:19:14,520 --> 00:19:16,988 "have the pharmacy send me a photocopy." 404 00:19:17,056 --> 00:19:21,492 My signature had been forged. It wasn't my signature. 405 00:19:21,560 --> 00:19:23,360 And shockingly, 406 00:19:23,429 --> 00:19:26,998 The patient's name was dean faiello. 407 00:19:28,634 --> 00:19:32,403 So I thought he stole my prescription pads. 408 00:19:34,139 --> 00:19:36,740 - We're told dean would write out the prescription 409 00:19:36,809 --> 00:19:38,508 And then he would take it for his own use. 410 00:19:38,578 --> 00:19:44,582 ♪ ♪ 411 00:19:44,650 --> 00:19:46,484 - In January 1999, 412 00:19:46,552 --> 00:19:49,953 Dean was convicted of forging prescriptions 413 00:19:49,955 --> 00:19:51,889 And sentenced to three years' probation 414 00:19:51,958 --> 00:19:54,858 And mandatory drug rehabilitation. 415 00:19:54,927 --> 00:19:56,527 ♪ ♪ 416 00:19:56,595 --> 00:19:58,129 But we needed proof that he was 417 00:19:58,197 --> 00:20:00,898 Practicing medicine without a license, 418 00:20:00,966 --> 00:20:02,566 So the attorney general's office 419 00:20:02,635 --> 00:20:04,835 Launched an investigation. 420 00:20:04,904 --> 00:20:08,005 - They were sending in people to pose as patients. 421 00:20:11,977 --> 00:20:15,613 - And he was giving them advice about growths on their arms 422 00:20:15,681 --> 00:20:17,915 That he shouldn't have been giving. 423 00:20:17,983 --> 00:20:20,984 [tense music] 424 00:20:20,986 --> 00:20:24,788 ♪ ♪ 425 00:20:24,857 --> 00:20:27,891 - Our detectives learned that on October 8, 2002, 426 00:20:27,960 --> 00:20:30,161 Six months before maria cruz went missing, 427 00:20:30,229 --> 00:20:33,096 Dean faiello was arrested a second time. 428 00:20:33,166 --> 00:20:34,832 This time, the police had what they needed 429 00:20:34,900 --> 00:20:38,369 To charge him with practicing medicine without a license. 430 00:20:38,437 --> 00:20:41,004 ♪ ♪ 431 00:20:41,006 --> 00:20:46,644 - We were very glad and felt a sense of... 432 00:20:46,712 --> 00:20:48,345 Self-righteous "yes!" 433 00:20:48,414 --> 00:20:49,747 ♪ ♪ 434 00:20:49,815 --> 00:20:51,949 - That's when we went and we got the search warrant 435 00:20:52,017 --> 00:20:53,283 For dean's office, 436 00:20:53,353 --> 00:20:55,218 And we found the laser machine. 437 00:20:55,220 --> 00:20:57,054 ♪ ♪ 438 00:20:57,122 --> 00:20:58,789 - Now he could go to jail 439 00:20:58,858 --> 00:21:01,592 For quite a considerable amount of time. 440 00:21:01,660 --> 00:21:03,994 - But faiello's boyfriend posted his bail, 441 00:21:04,063 --> 00:21:06,497 So he was free while awaiting sentencing. 442 00:21:06,565 --> 00:21:08,732 ♪ ♪ 443 00:21:08,801 --> 00:21:09,967 - After his arrest, 444 00:21:10,036 --> 00:21:12,169 He was not supposed to see any patients at all. 445 00:21:12,237 --> 00:21:13,938 - He knew he wasn't supposed to be doing it, 446 00:21:14,006 --> 00:21:16,506 But we found out later he was still doing it 447 00:21:16,576 --> 00:21:19,977 At a friend's apartment down on 16th street. 448 00:21:20,045 --> 00:21:23,647 - And that's where maria cruz came in 449 00:21:23,716 --> 00:21:26,517 On April 13, 2003. 450 00:21:26,585 --> 00:21:29,686 ♪ ♪ 451 00:21:29,755 --> 00:21:32,123 - The timeline indicates that 452 00:21:32,191 --> 00:21:35,726 Maria attended that medical appointment 453 00:21:35,795 --> 00:21:38,929 And then went missing. 454 00:21:38,998 --> 00:21:42,299 We believe that whatever happened 455 00:21:42,368 --> 00:21:44,568 During that medical treatment 456 00:21:44,570 --> 00:21:46,737 Caused maria cruz's disappearance. 457 00:21:46,806 --> 00:21:53,076 ♪ ♪ 458 00:21:53,145 --> 00:21:55,446 - Fast-forward to October, 2003. 459 00:21:55,514 --> 00:21:58,015 As investigators are searching for maria cruz, 460 00:21:58,083 --> 00:22:00,818 Dean faiello is now their main suspect. 461 00:22:00,886 --> 00:22:02,586 The missing persons detectives 462 00:22:02,588 --> 00:22:04,321 Want to round him up immediately, 463 00:22:04,389 --> 00:22:06,323 But the detectives on faiello's case 464 00:22:06,391 --> 00:22:08,992 Tell them it won't be that easy. 465 00:22:09,061 --> 00:22:11,929 - So on the date that he was supposed to show up in court, 466 00:22:11,997 --> 00:22:14,464 June 2003, he never showed up. 467 00:22:14,466 --> 00:22:17,568 ♪ ♪ 468 00:22:17,636 --> 00:22:20,671 - He's gone--nobody's been able to account for him. 469 00:22:20,740 --> 00:22:23,407 - I had to call a friend of mine who worked in customs 470 00:22:23,476 --> 00:22:24,541 And I said, "do me a favor. 471 00:22:24,610 --> 00:22:26,110 I know you're not supposed to do this," 472 00:22:26,178 --> 00:22:28,278 I said, "but do me a favor. 473 00:22:28,280 --> 00:22:29,680 I'm looking or dean faiello." 474 00:22:29,749 --> 00:22:32,015 I gave him his passport number. 475 00:22:32,017 --> 00:22:34,885 So he goes in back, and about ten minutes later, 476 00:22:34,887 --> 00:22:36,954 He goes, "brian, he's in costa rica." 477 00:22:37,022 --> 00:22:40,657 I says, "costa rica?" I says, "son of a bitch." 478 00:22:40,726 --> 00:22:42,726 - We were itching to hop a plane to costa rica 479 00:22:42,728 --> 00:22:44,995 To round up main suspect dean faiello, 480 00:22:45,064 --> 00:22:47,898 But we didn't have enough to justify a full-out manhunt. 481 00:22:47,967 --> 00:22:49,766 We needed physical proof. 482 00:22:49,835 --> 00:22:51,869 ♪ ♪ 483 00:22:51,937 --> 00:22:55,505 And then out of nowhere, we get a lead. 484 00:22:55,507 --> 00:22:58,075 - And so this is kind of developing now kind of quick. 485 00:22:58,143 --> 00:23:00,511 Brian ford heard from a former boyfriend 486 00:23:00,579 --> 00:23:03,413 Of dean faiello, greg bach, 487 00:23:03,483 --> 00:23:05,282 Indicating that he'd like to speak to him 488 00:23:05,351 --> 00:23:08,285 And something is amiss. 489 00:23:08,354 --> 00:23:11,255 - Out of the clear blue, greg bach reached out to me. 490 00:23:11,257 --> 00:23:14,325 He knew a whole bunch of stuff about dean. 491 00:23:14,393 --> 00:23:16,660 - He says that he has some information 492 00:23:16,729 --> 00:23:18,896 That might help the investigation. 493 00:23:18,964 --> 00:23:22,065 - He was helpful. He was more than helpful. 494 00:23:22,134 --> 00:23:24,201 I mean, he broke this thing wide open. 495 00:23:24,269 --> 00:23:27,138 [heart pounding] 496 00:23:27,206 --> 00:23:29,239 - My name's greg bach. 497 00:23:29,308 --> 00:23:32,009 Dean and I were boyfriends. 498 00:23:32,077 --> 00:23:34,211 I loved him. He was my other half. 499 00:23:34,213 --> 00:23:35,646 I was invested in trying 500 00:23:35,714 --> 00:23:38,648 To keep him from ruining his life any more. 501 00:23:38,650 --> 00:23:40,517 But then what happened in exchange was, 502 00:23:40,586 --> 00:23:43,186 He ended up ruining mine. 503 00:23:43,255 --> 00:23:46,623 And I wasn't gonna let him get away with what he did. 504 00:23:46,692 --> 00:23:48,893 ♪ ♪ 505 00:23:48,895 --> 00:23:51,128 - Coming up... - They asked dean, 506 00:23:51,196 --> 00:23:54,197 "were you under the influence of drugs at the time?" 507 00:23:54,266 --> 00:23:55,432 And he said yes. 508 00:23:55,501 --> 00:23:56,766 - He was screaming and yelling at me. 509 00:23:56,836 --> 00:23:59,637 Like, "get out of the garage!" like, "get out of here!" 510 00:23:59,639 --> 00:24:01,505 - That is an "oh, (bleep)" moment. 511 00:24:01,573 --> 00:24:03,106 It's "oh, (bleep)" moment. 512 00:24:03,175 --> 00:24:04,942 ♪ ♪ 513 00:24:05,010 --> 00:24:07,912 [dramatic music] 514 00:24:10,114 --> 00:24:16,920 [dramatic music] 515 00:24:16,922 --> 00:24:18,221 [police siren wailing] 516 00:24:18,223 --> 00:24:20,323 - In October 2003, 517 00:24:20,325 --> 00:24:21,825 Police working the missing person case 518 00:24:21,894 --> 00:24:24,795 Of maria cruz have a possible suspect, 519 00:24:24,863 --> 00:24:28,198 A skin care specialist, dean faiello. 520 00:24:28,267 --> 00:24:30,333 Six months after maria went missing, 521 00:24:30,335 --> 00:24:32,135 As police are searching for faiello, 522 00:24:32,204 --> 00:24:34,205 A disgruntled ex-boyfriend of dean's, 523 00:24:34,273 --> 00:24:36,807 Greg bach, calls police. 524 00:24:36,875 --> 00:24:39,542 He says he may have information on the case. 525 00:24:39,544 --> 00:24:41,211 ♪ ♪ 526 00:24:41,280 --> 00:24:46,683 - We go up and talk to greg, and greg is forthcoming. 527 00:24:46,752 --> 00:24:49,686 [soft dramatic music] 528 00:24:49,755 --> 00:24:52,423 [birds singing] 529 00:24:52,491 --> 00:24:55,259 ♪ ♪ 530 00:24:55,327 --> 00:24:59,563 - I met dean--we were introduced by a mutual friend. 531 00:24:59,632 --> 00:25:02,199 He was really charismatic, really handsome. 532 00:25:02,268 --> 00:25:03,901 ♪ ♪ 533 00:25:03,969 --> 00:25:05,335 At the time that I met him, 534 00:25:05,337 --> 00:25:07,771 He was working on laser hair removal. 535 00:25:07,840 --> 00:25:11,308 He was successful in his sobriety. 536 00:25:11,376 --> 00:25:14,311 - In 1998, the couple began spending weekends 537 00:25:14,379 --> 00:25:17,047 At dean's house in newark, new jersey. 538 00:25:17,116 --> 00:25:19,650 But their moment of bliss didn't last long 539 00:25:19,718 --> 00:25:22,119 Before dean went back to using drugs again. 540 00:25:22,187 --> 00:25:24,521 [nasal spray bottle hisses] 541 00:25:24,589 --> 00:25:25,656 [tense music] 542 00:25:25,724 --> 00:25:27,057 - Dean's drug addiction 543 00:25:27,126 --> 00:25:29,292 Started getting worse and worse and worse. 544 00:25:29,362 --> 00:25:31,795 He wasn't taking care of things. 545 00:25:31,864 --> 00:25:34,097 He owed money in, like, every direction. 546 00:25:34,166 --> 00:25:36,433 Mortgage hadn't been paid in months. 547 00:25:36,501 --> 00:25:39,903 Credit card debts were through the roof. 548 00:25:39,972 --> 00:25:42,606 He had been borrowing money from me. 549 00:25:42,675 --> 00:25:46,910 And then I had to post bail, so that was 5,000. 550 00:25:46,979 --> 00:25:48,879 Now I'm getting up to my eyeballs. 551 00:25:48,947 --> 00:25:52,616 And it added up to, like, $82,000. 552 00:25:52,685 --> 00:25:55,085 I was having to take cash advances 553 00:25:55,154 --> 00:25:56,220 For my credit cards, 554 00:25:56,288 --> 00:25:58,822 And that's a financial tailspin. 555 00:25:58,891 --> 00:26:01,758 Why I was willing to go to such extremes 556 00:26:01,827 --> 00:26:04,495 To see him out of this calamity of his own design 557 00:26:04,563 --> 00:26:06,597 Was because I loved him. 558 00:26:06,665 --> 00:26:08,499 I almost felt it was my responsibility 559 00:26:08,567 --> 00:26:10,800 To see him to safety. 560 00:26:10,870 --> 00:26:13,136 - Greg tells investigators that he was trying to recoup 561 00:26:13,205 --> 00:26:16,039 The money he was owed when dean disappeared. 562 00:26:16,108 --> 00:26:18,175 He heard from a friend that dean may have 563 00:26:18,243 --> 00:26:20,711 Gone to costa rica to avoid jailtime. 564 00:26:20,779 --> 00:26:22,445 ♪ ♪ 565 00:26:22,447 --> 00:26:24,447 - And then when dean fled the country, 566 00:26:24,449 --> 00:26:25,715 It became clear that he was not 567 00:26:25,785 --> 00:26:28,651 Going to pay me back all of this money. 568 00:26:28,653 --> 00:26:32,856 And that really pissed me off. Such a cruel thing to do to me. 569 00:26:32,858 --> 00:26:34,758 ♪ ♪ 570 00:26:34,827 --> 00:26:37,460 - Greg said that dean was a user. 571 00:26:37,462 --> 00:26:40,463 He was a narcissistic type of a guy. 572 00:26:40,465 --> 00:26:42,599 You know, obviously a pathological liar. 573 00:26:42,668 --> 00:26:46,937 ♪ ♪ 574 00:26:47,005 --> 00:26:50,140 - Unbeknownst to greg, at the same time, 575 00:26:50,209 --> 00:26:52,943 Dean's name was at the top of the suspect list 576 00:26:53,011 --> 00:26:55,678 For maria cruz's disappearance. 577 00:26:55,680 --> 00:26:58,415 - So in this process of trying to find out where he was, 578 00:26:58,483 --> 00:27:02,152 I started making phone calls to the prosecuting attorney 579 00:27:02,221 --> 00:27:04,187 On his case 580 00:27:04,256 --> 00:27:08,425 To see if anybody had any idea as to where he'd gone. 581 00:27:08,493 --> 00:27:10,427 - Greg calls us up. 582 00:27:10,495 --> 00:27:12,062 By this time, he's really pissed off 583 00:27:12,131 --> 00:27:14,231 Because dean owes him so much money. 584 00:27:14,299 --> 00:27:16,166 And I ask him, I said, about, you know, 585 00:27:16,235 --> 00:27:19,036 "you know anything about this missing woman, maria cruz?" 586 00:27:19,104 --> 00:27:21,104 ♪ ♪ 587 00:27:21,173 --> 00:27:22,439 - And I had said, "well, 588 00:27:22,507 --> 00:27:25,308 Was that missing woman a client of his?" 589 00:27:25,377 --> 00:27:27,978 And he said, "yes." 590 00:27:28,914 --> 00:27:30,647 This is where it gets really weird. 591 00:27:30,716 --> 00:27:32,916 ♪ ♪ 592 00:27:32,985 --> 00:27:34,918 The friend of ours told me he had got 593 00:27:34,920 --> 00:27:37,921 A frantic phone call from dean 594 00:27:37,990 --> 00:27:40,723 That he was treating a woman 595 00:27:40,725 --> 00:27:45,628 And she had gone into shock, and, like, what should he do? 596 00:27:45,698 --> 00:27:48,399 Would have been around April. 597 00:27:48,467 --> 00:27:49,933 - April 13th is when 598 00:27:49,935 --> 00:27:52,269 Maria cruz had gone to dean's office 599 00:27:52,337 --> 00:27:54,605 And then disappeared. 600 00:27:54,673 --> 00:27:58,208 - They advised him, "take her to st. Vincent's hospital 601 00:27:58,277 --> 00:28:01,478 Or call 911 and have an ambulance transport her to it." 602 00:28:01,546 --> 00:28:03,714 - Dean said that he'd successfully got her 603 00:28:03,782 --> 00:28:06,283 To st. Vincent's hospital and that she was fine. 604 00:28:06,351 --> 00:28:09,186 So I figured everything must be fine. 605 00:28:09,254 --> 00:28:10,787 But it occurred to me then 606 00:28:10,856 --> 00:28:13,757 That maybe she wasn't fine. 607 00:28:13,825 --> 00:28:16,026 - When greg tells us this information, 608 00:28:16,095 --> 00:28:21,164 We strongly believe that this may help us find maria cruz. 609 00:28:21,233 --> 00:28:22,433 ♪ ♪ 610 00:28:22,501 --> 00:28:24,034 We checked all the hospitals in the area 611 00:28:24,102 --> 00:28:26,469 That she might have been taken to. 612 00:28:26,539 --> 00:28:28,271 There was nothing. 613 00:28:28,340 --> 00:28:31,708 - We had evidence that she was a patient of dean faiello, 614 00:28:31,777 --> 00:28:33,610 We had evidence that she was missing, 615 00:28:33,678 --> 00:28:36,313 And we had the evidence from greg, what he had told us. 616 00:28:36,381 --> 00:28:39,582 ♪ ♪ 617 00:28:39,652 --> 00:28:41,184 - It seems to investigators 618 00:28:41,253 --> 00:28:43,253 That dean might've killed maria cruz, 619 00:28:43,322 --> 00:28:47,190 But what we needed was real physical evidence. 620 00:28:47,192 --> 00:28:49,526 - The idea that dean might've killed somebody 621 00:28:49,594 --> 00:28:50,927 Was really, really bothering me. 622 00:28:50,996 --> 00:28:53,463 I was thinking about it day and night. 623 00:28:53,532 --> 00:28:55,866 - Greg said that all of a sudden, 624 00:28:55,934 --> 00:28:58,134 All the light bulbs went off. 625 00:28:58,203 --> 00:28:59,470 - Greg now tells us something 626 00:28:59,538 --> 00:29:02,706 That completely stops us in our tracks. 627 00:29:02,774 --> 00:29:05,776 - I had completely forgotten about this cement project 628 00:29:05,844 --> 00:29:09,612 That dean was doing at the house in new jersey. 629 00:29:09,614 --> 00:29:10,813 ♪ ♪ 630 00:29:10,815 --> 00:29:13,083 - He says in April 2003, 631 00:29:13,151 --> 00:29:16,152 Just weeks after maria had gone missing, 632 00:29:16,221 --> 00:29:18,822 Greg was at dean's home in new jersey. 633 00:29:21,426 --> 00:29:26,296 - Greg told us that dean was in the garage of the property 634 00:29:26,365 --> 00:29:28,731 Digging a hole. 635 00:29:28,801 --> 00:29:31,434 He had dug a hole and filled it with cement. 636 00:29:31,503 --> 00:29:33,736 ♪ ♪ 637 00:29:33,738 --> 00:29:35,238 - He was screaming and yelling at me like, 638 00:29:35,240 --> 00:29:37,407 "get out of the garage!" like, "get out of here!" 639 00:29:37,476 --> 00:29:39,009 ♪ ♪ 640 00:29:39,077 --> 00:29:41,078 He said, "I'm trying to protect you." 641 00:29:43,482 --> 00:29:46,849 And I was just like, "what the hell does that mean?" 642 00:29:46,851 --> 00:29:48,251 - Greg told us 643 00:29:48,253 --> 00:29:52,723 There was a terrible odor coming from that site. 644 00:29:52,791 --> 00:29:54,657 ♪ ♪ 645 00:29:54,659 --> 00:29:56,993 - The cement project had now become 646 00:29:57,062 --> 00:29:58,661 Highly suspicious to me, 647 00:29:58,663 --> 00:30:02,599 But I thought he could have put her there. 648 00:30:02,667 --> 00:30:05,068 It was all making me sound like I was crazy. 649 00:30:06,871 --> 00:30:08,638 - But we didn't think this sounded crazy. 650 00:30:08,707 --> 00:30:11,341 This sounded like the case cracking wide open. 651 00:30:11,410 --> 00:30:12,876 ♪ ♪ 652 00:30:12,944 --> 00:30:14,511 - That is an "oh, (bleep)" moment. 653 00:30:14,579 --> 00:30:16,146 It's "oh, (bleep)" moment. 654 00:30:16,214 --> 00:30:18,182 ♪ ♪ 655 00:30:18,250 --> 00:30:22,018 So we're like, "wow, this is-- we got something good here." 656 00:30:22,087 --> 00:30:25,556 ♪ ♪ 657 00:30:25,624 --> 00:30:29,526 - And we got a search warrant for dean's house. 658 00:30:29,594 --> 00:30:34,497 - So at this point, we got out there to the garage. 659 00:30:34,499 --> 00:30:35,766 We open up the garage. 660 00:30:37,936 --> 00:30:40,437 Cadaver dogs immediately sit. 661 00:30:40,505 --> 00:30:42,305 When cadaver dogs sit, 662 00:30:42,307 --> 00:30:45,942 There's an indication that there are human remains. 663 00:30:46,011 --> 00:30:49,312 - The emergency service comes with picks and shovels. 664 00:30:49,381 --> 00:30:51,814 ♪ ♪ 665 00:30:51,884 --> 00:30:54,818 [dramatic music] 666 00:30:57,121 --> 00:31:03,960 [dramatic music] 667 00:31:03,962 --> 00:31:06,997 [tense music] 668 00:31:06,999 --> 00:31:09,966 - Acting on information from dean faiello's ex-boyfriend, 669 00:31:10,035 --> 00:31:12,502 Detectives are about to dig up a concrete block 670 00:31:12,571 --> 00:31:15,939 At faiello's house in new jersey. 671 00:31:15,941 --> 00:31:17,807 They believe faiello may have buried 672 00:31:17,876 --> 00:31:19,676 Maria cruz's body underneath. 673 00:31:19,678 --> 00:31:22,879 ♪ ♪ 674 00:31:22,881 --> 00:31:25,148 - Nypd emergency service responds 675 00:31:25,216 --> 00:31:28,218 With shovels and picks. 676 00:31:28,220 --> 00:31:31,655 - And did the--the dig job. 677 00:31:31,723 --> 00:31:34,391 Soon as it broke the concrete, we got the smell. 678 00:31:34,393 --> 00:31:37,594 You know, it's a smell that you just--you never forget. 679 00:31:37,662 --> 00:31:42,432 ♪ ♪ 680 00:31:42,500 --> 00:31:43,901 [indistinct chatter] 681 00:31:43,969 --> 00:31:46,937 - We found a small suitcase 682 00:31:47,005 --> 00:31:49,139 Wrapped in plastic. 683 00:31:49,141 --> 00:31:51,541 ♪ ♪ 684 00:31:51,543 --> 00:31:53,010 - The suitcase was opened. 685 00:31:55,814 --> 00:31:58,849 And in fact, there were human remains. 686 00:31:58,917 --> 00:32:01,284 ♪ ♪ 687 00:32:01,353 --> 00:32:03,620 - The body was so badly decomposed, 688 00:32:03,688 --> 00:32:07,291 So what they did is, they used the dental records. 689 00:32:07,359 --> 00:32:10,393 - The remains were determined to be maria cruz 690 00:32:10,395 --> 00:32:11,862 In that travel suitcase. 691 00:32:11,930 --> 00:32:17,967 ♪ ♪ 692 00:32:17,969 --> 00:32:20,803 - After nearly 11 months of searching and waiting, 693 00:32:20,805 --> 00:32:23,072 The cruz family finally gets the answers 694 00:32:23,074 --> 00:32:26,076 They've so desperately been waiting for. 695 00:32:27,946 --> 00:32:29,980 - Maria cruz's family received the call 696 00:32:30,048 --> 00:32:32,615 That no parent wants to hear. 697 00:32:32,617 --> 00:32:33,983 [somber music] 698 00:32:34,053 --> 00:32:38,021 Words can't describe how they must've felt with this. 699 00:32:38,090 --> 00:32:40,857 And they were crushed as a result of what happened. 700 00:32:40,925 --> 00:32:44,928 ♪ ♪ 701 00:32:44,996 --> 00:32:46,863 It's a terrible crime. 702 00:32:46,931 --> 00:32:49,766 [siren wailing] 703 00:32:49,834 --> 00:32:52,469 - Now that maria's family finally has the answers, 704 00:32:52,537 --> 00:32:55,438 They can begin properly mourning their loved one. 705 00:32:55,507 --> 00:32:57,074 ♪ ♪ 706 00:32:57,142 --> 00:32:59,176 - In st. Malachy's we organized, like, 707 00:32:59,244 --> 00:33:01,845 A memorial service for her 708 00:33:01,913 --> 00:33:04,982 Just for the spiritual support for the parents 709 00:33:05,050 --> 00:33:08,451 And for their relatives and friends. 710 00:33:08,520 --> 00:33:10,787 There was a full church. 711 00:33:10,856 --> 00:33:14,691 The mother and the father, like, crying, 712 00:33:14,759 --> 00:33:19,862 Crying in pain, throughout the service. 713 00:33:19,932 --> 00:33:24,100 - The family were full of sorrow 714 00:33:24,169 --> 00:33:26,937 And torn apart by grief. 715 00:33:27,005 --> 00:33:29,239 And it was so horrible. 716 00:33:29,307 --> 00:33:33,009 All they wanted to do was get her remains 717 00:33:33,077 --> 00:33:37,147 And take them home to bury in the philippines. 718 00:33:38,683 --> 00:33:41,784 - Why does god allow these things to happen? 719 00:33:41,854 --> 00:33:46,589 That's a very common question that always confronts me. 720 00:33:46,591 --> 00:33:48,825 There's no good answer to these things. 721 00:33:54,432 --> 00:33:56,566 [tense music] 722 00:33:56,635 --> 00:33:58,368 - The discovery of maria's body 723 00:33:58,437 --> 00:34:01,304 Is a headline story in new york city. 724 00:34:01,372 --> 00:34:05,141 - It was in the news, television, radio 725 00:34:05,210 --> 00:34:09,779 That the body of maria cruz was finally found. 726 00:34:09,848 --> 00:34:13,916 - Every tv station, every newspaper. 727 00:34:13,918 --> 00:34:15,352 - That means the public pressure 728 00:34:15,420 --> 00:34:17,721 Is now on to arrest her killer. 729 00:34:17,789 --> 00:34:18,855 - At this point, 730 00:34:18,923 --> 00:34:21,691 Dean is indicted, the charge being murder. 731 00:34:21,760 --> 00:34:23,060 ♪ ♪ 732 00:34:23,128 --> 00:34:25,828 - The investigation was ramped up. 733 00:34:25,897 --> 00:34:29,332 Now we had to find him as soon as possible. 734 00:34:29,401 --> 00:34:30,901 ♪ ♪ 735 00:34:30,969 --> 00:34:32,535 - Now we had everything we needed 736 00:34:32,537 --> 00:34:35,605 To authorize an international manhunt for dean faiello. 737 00:34:35,674 --> 00:34:37,340 We knew he was in costa rica, 738 00:34:37,409 --> 00:34:39,609 But we didn't know exactly where. 739 00:34:39,678 --> 00:34:41,644 [birds singing] 740 00:34:41,713 --> 00:34:43,379 [tense music] 741 00:34:43,448 --> 00:34:46,416 - Dean thought, "I'm good-looking, 742 00:34:46,484 --> 00:34:48,284 "I can get away with things. 743 00:34:48,353 --> 00:34:51,488 "I don't have to follow the rules 744 00:34:51,556 --> 00:34:54,224 Quite as much as everyone else does." 745 00:34:54,292 --> 00:34:55,892 ♪ ♪ 746 00:34:55,961 --> 00:34:57,594 - We put the word out 747 00:34:57,662 --> 00:35:00,430 And the costa rican newspapers started running photos of dean 748 00:35:00,499 --> 00:35:03,733 Saying he was wanted for maria cruz's murder. 749 00:35:03,802 --> 00:35:06,837 Citizens start calling in faiello sightings. 750 00:35:08,773 --> 00:35:12,975 - The security guy at this nice resort 751 00:35:12,977 --> 00:35:14,644 Had seen his photo. 752 00:35:14,713 --> 00:35:17,780 He told the manager right away. 753 00:35:17,782 --> 00:35:21,217 "we've got a murderer at the hotel." 754 00:35:21,219 --> 00:35:24,921 ♪ ♪ 755 00:35:24,990 --> 00:35:30,093 The manager, he kind of liked dean. 756 00:35:30,095 --> 00:35:32,462 He couldn't just let dean get arrested 757 00:35:32,531 --> 00:35:35,499 Without getting him an attorney. 758 00:35:35,567 --> 00:35:38,468 Costa rican authorities went to that resort, 759 00:35:38,537 --> 00:35:41,771 And his lawyer was with him at the resort. 760 00:35:41,840 --> 00:35:44,340 He was sitting out, having a drink. 761 00:35:44,409 --> 00:35:46,843 ♪ ♪ 762 00:35:46,911 --> 00:35:49,279 - The detectives who had previously arrested faiello 763 00:35:49,347 --> 00:35:51,448 For practicing medicine without a license 764 00:35:51,516 --> 00:35:53,015 Have gone to costa rica 765 00:35:53,017 --> 00:35:56,153 To make sure faiello is properly brought into custody. 766 00:35:56,221 --> 00:35:57,787 ♪ ♪ 767 00:35:57,789 --> 00:36:02,291 - They brought him back to san josé, costa rica, to us. 768 00:36:02,361 --> 00:36:04,894 - So we go to the jail in costa rica. 769 00:36:04,896 --> 00:36:06,963 Dean comes out and he says, 770 00:36:07,032 --> 00:36:08,230 "hi, joe. Hi, brian. 771 00:36:08,232 --> 00:36:09,432 Nice to see your friendly face." 772 00:36:09,434 --> 00:36:10,867 - "hi, brian. Hi, joe. 773 00:36:10,935 --> 00:36:12,568 Isn't the weather beautiful here?" 774 00:36:12,637 --> 00:36:14,937 It appeared that he didn't have a care in the world. 775 00:36:15,007 --> 00:36:16,773 This incident didn't bother him 776 00:36:16,841 --> 00:36:20,943 And he was completely oblivious to what was going on. 777 00:36:21,012 --> 00:36:23,746 - Dean's legal team cooks up an outrageous plan 778 00:36:23,815 --> 00:36:26,048 To help him become a costa rican citizen 779 00:36:26,118 --> 00:36:29,752 And thereby avoid extradition. 780 00:36:29,754 --> 00:36:33,857 - One of the schemes that dean's lawyer came up with 781 00:36:33,925 --> 00:36:39,428 Was this plan to have this costa rican couple adopt dean. 782 00:36:39,430 --> 00:36:42,566 - They were younger than he was and they were gonna adopt him. 783 00:36:44,436 --> 00:36:45,669 - We thought that was wild. 784 00:36:47,505 --> 00:36:49,739 - But it kind of fell through when the judge said 785 00:36:49,808 --> 00:36:53,043 He's just too old to be adopted. 786 00:36:53,111 --> 00:36:55,378 - Finally, after a year of legal delays, 787 00:36:55,447 --> 00:37:00,182 Dean faiello has run out of tricks. 788 00:37:00,252 --> 00:37:02,152 - One day, I got a phone call. 789 00:37:02,220 --> 00:37:05,388 "lock your doors. He's coming back." 790 00:37:05,457 --> 00:37:06,889 ♪ ♪ 791 00:37:06,958 --> 00:37:09,459 - We were able to get him back to new york city 792 00:37:09,527 --> 00:37:11,594 To answer for maria cruz. 793 00:37:11,663 --> 00:37:14,264 He was escorted off the plane in handcuffs 794 00:37:14,332 --> 00:37:16,666 And remanded to rikers island. 795 00:37:19,604 --> 00:37:21,771 - He was charged with second-degree murder. 796 00:37:21,840 --> 00:37:25,708 ♪ ♪ 797 00:37:25,710 --> 00:37:27,910 - On July 25, 2005, 798 00:37:27,912 --> 00:37:30,647 Dean pleads not guilty to murder charges. 799 00:37:30,715 --> 00:37:32,381 The case goes to trial. 800 00:37:32,451 --> 00:37:34,784 Now, it seems like we'd finally find out 801 00:37:34,853 --> 00:37:37,854 What happened to maria cruz. 802 00:37:37,922 --> 00:37:39,589 ♪ ♪ 803 00:37:39,658 --> 00:37:43,025 - What kind of person is this that could just kill a patient 804 00:37:43,095 --> 00:37:47,263 And put this poor woman in a small little suitcase 805 00:37:47,331 --> 00:37:49,332 And cement her in a wall? 806 00:37:49,401 --> 00:37:53,803 ♪ ♪ 807 00:37:53,805 --> 00:37:56,773 [dramatic music] 808 00:37:58,976 --> 00:38:05,782 [dramatic music] 809 00:38:05,850 --> 00:38:09,219 [tense music] 810 00:38:09,287 --> 00:38:10,553 ♪ ♪ 811 00:38:10,555 --> 00:38:12,222 - Dean faiello, he was charged 812 00:38:12,290 --> 00:38:14,156 With the manhattan district attorney's office 813 00:38:14,158 --> 00:38:17,927 Initially with second-degree murder of maria cruz. 814 00:38:17,996 --> 00:38:20,096 - Two years after maria cruz's death, 815 00:38:20,165 --> 00:38:23,466 Dean faiello appears in court to answer for her murder. 816 00:38:23,535 --> 00:38:25,635 He tells the judge exactly what happened 817 00:38:25,704 --> 00:38:28,971 The day maria cruz walked into his office for treatment. 818 00:38:29,040 --> 00:38:31,041 ♪ ♪ 819 00:38:31,109 --> 00:38:36,212 - Dean said maria was being treated by dean 820 00:38:36,280 --> 00:38:39,849 For a not-uncommon condition 821 00:38:39,917 --> 00:38:43,186 In which there's a pigmentation on the tongue. 822 00:38:44,856 --> 00:38:48,925 - When she found dean faiello online, 823 00:38:48,993 --> 00:38:51,594 He said, "oh, well, don't worry. 824 00:38:51,663 --> 00:38:55,532 "what I can do for you with the lasers 825 00:38:55,600 --> 00:39:00,336 Will not hurt because I will numb the area first." 826 00:39:00,404 --> 00:39:01,638 ♪ ♪ 827 00:39:01,706 --> 00:39:05,608 - Dean went to inject her tongue with lidocaine. 828 00:39:05,610 --> 00:39:07,643 ♪ ♪ 829 00:39:07,712 --> 00:39:11,347 Lidocaine has what we call cardiotoxicity. 830 00:39:11,416 --> 00:39:15,618 It's dangerous to the heart in certain doses. 831 00:39:15,687 --> 00:39:19,355 We have to be very careful how much lidocaine we use. 832 00:39:19,423 --> 00:39:24,694 But dean wouldn't know that. He was not a doctor. 833 00:39:24,762 --> 00:39:30,100 - Dean said maria had seizures. 834 00:39:30,168 --> 00:39:34,837 She was just convulsing on the treatment table. 835 00:39:34,906 --> 00:39:36,939 ♪ ♪ 836 00:39:37,008 --> 00:39:39,609 - Dead admits his addiction to an array of drugs 837 00:39:39,677 --> 00:39:41,844 May have clouded his judgment. 838 00:39:41,913 --> 00:39:43,579 - The judge asked, 839 00:39:43,648 --> 00:39:46,782 "were you under the influence of drugs at the time?" 840 00:39:46,851 --> 00:39:47,783 And he said yes. 841 00:39:47,785 --> 00:39:49,486 [nasal spray bottle hissing] 842 00:39:49,554 --> 00:39:52,589 - Dean began making a series 843 00:39:52,591 --> 00:39:56,659 Of spiraling, horrible decisions. 844 00:39:56,661 --> 00:39:58,661 ♪ ♪ 845 00:39:58,730 --> 00:40:01,264 - He did reach out to a couple doctors he knows, 846 00:40:01,332 --> 00:40:02,798 And they all told him, 847 00:40:02,867 --> 00:40:04,534 "take her to the emergency room right away. 848 00:40:04,602 --> 00:40:06,469 Call 911." and he didn't do any of that. 849 00:40:08,272 --> 00:40:11,040 - The hospital was several blocks from his residence 850 00:40:11,109 --> 00:40:12,608 Where she was. 851 00:40:12,677 --> 00:40:16,546 He could've easily brought her to the hospital 852 00:40:16,614 --> 00:40:19,682 And she probably would've survived. 853 00:40:19,751 --> 00:40:23,886 But he was too self-absorbed to do that, 854 00:40:23,955 --> 00:40:27,657 And she expired in front of him in his office. 855 00:40:27,725 --> 00:40:30,893 ♪ ♪ 856 00:40:30,962 --> 00:40:32,628 - The judge said that, "basically, 857 00:40:32,697 --> 00:40:34,830 You just let her die?" 858 00:40:34,899 --> 00:40:37,466 And he said, "yes, your honor." 859 00:40:37,536 --> 00:40:42,404 ♪ ♪ 860 00:40:42,406 --> 00:40:46,642 While dean was doing this q&a with the judge, 861 00:40:46,711 --> 00:40:49,845 Maria's mother was crying in the background and gasping. 862 00:40:49,914 --> 00:40:52,782 [somber music] 863 00:40:52,851 --> 00:40:55,585 - Must have been terrible for them, 864 00:40:55,653 --> 00:41:00,389 Just thinking about the pain, the pain, the pain. 865 00:41:00,391 --> 00:41:04,460 ♪ ♪ 866 00:41:04,529 --> 00:41:06,195 - If he brought her to the hospital 867 00:41:06,264 --> 00:41:07,597 And she survived 868 00:41:07,665 --> 00:41:10,300 And we found out about it, he would've been charged again 869 00:41:10,368 --> 00:41:12,234 And it would increase the sentence 870 00:41:12,304 --> 00:41:14,270 That the judge was gonna give him. 871 00:41:14,338 --> 00:41:15,405 [tense music] 872 00:41:15,473 --> 00:41:19,409 - And then began his cover-up. 873 00:41:19,477 --> 00:41:21,878 ♪ ♪ 874 00:41:21,946 --> 00:41:24,881 - Dean put maria cruz in a suitcase, 875 00:41:24,949 --> 00:41:28,184 Then transported maria in that suitcase 876 00:41:28,252 --> 00:41:31,287 Back to his home in new jersey 877 00:41:31,355 --> 00:41:33,823 And buried her in his garage. 878 00:41:33,891 --> 00:41:38,661 ♪ ♪ 879 00:41:44,002 --> 00:41:46,902 - It was a tough decision to make, 880 00:41:46,971 --> 00:41:51,140 But with legal counsel, dean agreed to a plea bargain. 881 00:41:52,576 --> 00:41:54,043 - He pled guilty 882 00:41:54,111 --> 00:41:57,046 To a first-degree assault charge. 883 00:41:57,115 --> 00:41:58,848 - So why couldn't you charge him with the homicide? 884 00:41:58,917 --> 00:42:01,183 Because they couldn't prove the cause of death. 885 00:42:01,252 --> 00:42:03,786 But we can say she was assaulted, 886 00:42:03,788 --> 00:42:06,889 So that's why they gave a first-degree assault. 887 00:42:06,891 --> 00:42:10,926 The judge at the time gave him the max. 888 00:42:10,995 --> 00:42:13,863 - Dean faiello was issued a 20-year sentence. 889 00:42:13,932 --> 00:42:19,936 ♪ ♪ 890 00:42:21,673 --> 00:42:24,540 - The satisfaction that detectives 891 00:42:24,608 --> 00:42:29,078 Could take out of this is that we located maria 892 00:42:29,147 --> 00:42:33,016 And that we gave her family a sense of closure. 893 00:42:33,084 --> 00:42:34,984 [somber music] 894 00:42:35,053 --> 00:42:38,821 - I don't think maria's death 895 00:42:38,823 --> 00:42:42,958 Is the only criminal transgression. 896 00:42:43,027 --> 00:42:47,763 Removing lesions without sending them to pathology-- 897 00:42:47,832 --> 00:42:52,768 He could've removed a cancer, not done the proper treatment, 898 00:42:52,837 --> 00:42:57,006 And this lesion can have been spreading 899 00:42:57,075 --> 00:42:59,475 Or metastasizing. 900 00:42:59,544 --> 00:43:03,445 That may show mortalities 901 00:43:03,515 --> 00:43:06,716 Later from patients of his. 902 00:43:06,784 --> 00:43:10,252 And so the effects were far-reaching. 903 00:43:10,254 --> 00:43:16,993 ♪ ♪ 904 00:43:17,061 --> 00:43:21,397 - The police put a closure to a grieving family, 905 00:43:21,465 --> 00:43:26,335 To a grieving parish, to a grieving city. 906 00:43:26,403 --> 00:43:28,604 I prayed for the soul of maria 907 00:43:28,673 --> 00:43:32,208 That she would rest in peace. 908 00:43:32,276 --> 00:43:34,610 I would just leave it to god. 909 00:43:34,679 --> 00:43:41,651 ♪ ♪