1
00:00:02,502 --> 00:00:10,944
♪

2
00:00:12,246 --> 00:00:16,350
>> Yes, I feel entitled
because I'm a passenger...

3
00:00:16,350 --> 00:00:18,018
and this is your job!

4
00:00:18,118 --> 00:00:19,987
It's your job!
>> It's my car.

5
00:00:19,987 --> 00:00:21,355
>> Be [bleep] professional!
>> I can kick you out

6
00:00:21,421 --> 00:00:22,723
of the car any time I want.

7
00:00:22,789 --> 00:00:29,830
♪

8
00:00:46,546 --> 00:00:49,249
>> So don't worry about it.
>> Don't follow me.

9
00:00:49,316 --> 00:00:50,684
No. Go away.

10
00:00:50,751 --> 00:00:52,786
[ Gasps ]

11
00:00:52,786 --> 00:00:54,855
Go away!
[ Laughs ]

12
00:00:57,624 --> 00:00:59,059
>> [ Bleep ]

13
00:00:59,159 --> 00:01:02,863
♪♪

14
00:01:02,863 --> 00:01:06,566
>> Customer complaints are
at an all time high...

15
00:01:06,633 --> 00:01:08,235
>> You [bleep] sons of bitches!

16
00:01:08,302 --> 00:01:11,038
>> ...putting workers
on the defensive.

17
00:01:11,104 --> 00:01:12,472
>> Oh!

18
00:01:12,539 --> 00:01:15,442
>> And with labor shortages,
supply chain woes,

19
00:01:15,509 --> 00:01:19,646
and a 40% rise
in violent retail crime,

20
00:01:19,713 --> 00:01:23,317
it's an all-out battle
at the checkout.

21
00:01:26,186 --> 00:01:28,755
The customer is always right...
>> Call the cops.

22
00:01:28,822 --> 00:01:31,625
>> ...Is just plain wrong.
>> I am a customer!

23
00:01:31,625 --> 00:01:33,627
>> I'm a customer, too, Becky.
>> [ Wails ]

24
00:01:33,627 --> 00:01:36,163
♪

25
00:01:36,229 --> 00:01:39,666
>> When it comes to traveling
by plane, train or bus,

26
00:01:39,733 --> 00:01:41,668
the amount of passengers packed

27
00:01:41,668 --> 00:01:44,504
into any given space means
customers may not have a choice

28
00:01:44,604 --> 00:01:46,506
of who they end up next to.

29
00:01:46,606 --> 00:01:48,308
Like this woman

30
00:01:48,375 --> 00:01:52,412
who sits down in one of
the only empty seats on a bus...

31
00:02:00,954 --> 00:02:03,156
...and lands
in an unexpected confrontation

32
00:02:03,223 --> 00:02:04,791
with her seatmate...

33
00:02:10,397 --> 00:02:15,636
...whose unusual hairdo becomes
the focus of the dispute.

34
00:02:24,511 --> 00:02:26,213
>> So don't worry about it.

35
00:02:26,279 --> 00:02:27,981
It looks good, and I know it do,

36
00:02:28,081 --> 00:02:29,950
because I get compliments
all the time.

37
00:02:30,017 --> 00:02:31,718
Can you say that? Nah.

38
00:02:32,919 --> 00:02:36,023
Bye, Felicia.
Bye, Felicia.

39
00:02:36,089 --> 00:02:39,960
>> So customers traveling long
distances in confined quarters

40
00:02:40,027 --> 00:02:43,230
may do best to keep
their comments to themselves.

41
00:02:45,198 --> 00:02:48,402
On a flight preparing
to depart from Tennessee...

42
00:02:48,468 --> 00:02:52,005
a man is assigned a middle seat,

43
00:02:52,072 --> 00:02:54,608
and the woman who is supposed
to be sitting next to him

44
00:02:54,674 --> 00:02:57,344
is apparently unhappy
about his size.

45
00:03:01,548 --> 00:03:03,550
According to the man filming,

46
00:03:03,617 --> 00:03:07,220
the passenger asked the flight
attendant about moving her seat,

47
00:03:07,320 --> 00:03:08,989
but none are available.

48
00:03:12,659 --> 00:03:13,860
>> Who cares?

49
00:03:37,517 --> 00:03:38,618
>> The woman at this point

50
00:03:38,718 --> 00:03:41,221
demands to be
let off the plane...

51
00:03:43,890 --> 00:03:45,959
...despite it already
being disconnected

52
00:03:46,026 --> 00:03:48,762
from the jet bridge.

53
00:03:48,829 --> 00:03:50,497
Her request is granted...
[ Applause ]

54
00:03:50,597 --> 00:03:51,698
>> Yeah!

55
00:03:55,335 --> 00:03:58,605
>> ...and she exits the plane to
the delight of other passengers.

56
00:04:02,142 --> 00:04:04,244
It's unknown
if there are any repercussions

57
00:04:04,311 --> 00:04:06,680
for her deplaning the aircraft.

58
00:04:06,746 --> 00:04:09,516
The airline does not comment
on the incident,

59
00:04:09,583 --> 00:04:11,618
but it serves as a reminder

60
00:04:11,718 --> 00:04:14,621
that outspoken altercations
with fellow passengers...

61
00:04:18,158 --> 00:04:22,762
...can result in even bigger
inconveniences for all involved.

62
00:04:22,829 --> 00:04:23,964
>> Yeah!

63
00:04:26,299 --> 00:04:30,871
♪

64
00:04:30,871 --> 00:04:33,206
>> Entrance fees to beaches
provide communities

65
00:04:33,273 --> 00:04:37,110
with the revenue necessary
to maintain the sandy hotspots

66
00:04:37,177 --> 00:04:40,247
and provide services
like lifeguards, bathrooms,

67
00:04:40,313 --> 00:04:42,115
and trash removal.

68
00:04:42,182 --> 00:04:44,584
So some municipalities make
it their mission

69
00:04:44,584 --> 00:04:46,586
to ensure patrons follow
the rules

70
00:04:46,586 --> 00:04:51,024
and pay to play on the sand,
regardless of how you got there.

71
00:04:53,260 --> 00:04:55,595
Along the New Jersey shore,

72
00:04:55,662 --> 00:04:57,430
local police have stopped
a surfer

73
00:04:57,497 --> 00:05:00,300
who fails to present
a beach badge upon request.

74
00:05:02,435 --> 00:05:05,272
>> You're not --
You're not free to leave.

75
00:05:05,272 --> 00:05:07,407
You are. Take another step,
you'll be arrested.

76
00:05:07,474 --> 00:05:09,142
I promise you. I promise you.

77
00:05:10,844 --> 00:05:13,280
Yeah. Just come here.

78
00:05:14,948 --> 00:05:16,883
>> According
to the police report,

79
00:05:16,983 --> 00:05:20,387
the man tells the officer
he doesn't need a badge since,

80
00:05:20,387 --> 00:05:24,858
as he understands it, access to
the beach is free if you surf.

81
00:05:29,262 --> 00:05:30,664
>> Because I'm not on the beach.

82
00:05:30,664 --> 00:05:33,800
You're allowed to access
the water to surf or to fish.

83
00:05:42,075 --> 00:05:44,311
>> Despite the officer
trying to explain

84
00:05:44,311 --> 00:05:45,879
how the law actually works...

85
00:05:50,750 --> 00:05:52,319
>> Okay.
[Unintelligible]

86
00:05:52,385 --> 00:05:54,354
>> 726-252 --

87
00:05:58,258 --> 00:05:59,626
>> ...the man seemingly
continues

88
00:05:59,693 --> 00:06:02,429
to refuse to cooperate.

89
00:06:02,495 --> 00:06:04,598
The officer is joined
by other police

90
00:06:04,664 --> 00:06:08,068
as they follow the man
up the beach...

91
00:06:08,134 --> 00:06:10,403
and prepare to arrest him.

92
00:06:12,439 --> 00:06:15,075
>> Sir! Sir, sir, sir!
Do not -- Do not --

93
00:06:16,910 --> 00:06:19,079
You're illegally arresting me.

94
00:06:20,880 --> 00:06:22,949
>> As the officers try
to cuff the surfer...

95
00:06:23,016 --> 00:06:25,151
>> Whoa! Whoa!
What are you doing?

96
00:06:26,453 --> 00:06:29,422
>> ...an unidentified woman
joins the fray...

97
00:06:29,422 --> 00:06:31,625
>> What did I do wrong, bro?

98
00:06:31,691 --> 00:06:34,461
That's my [bleep] badge.
I walked up to the shower.

99
00:06:34,461 --> 00:06:35,795
Dude.
>> Why are you arresting him?

100
00:06:35,862 --> 00:06:37,464
>> Bro!
>> Shut up!

101
00:06:37,464 --> 00:06:39,065
Get the [bleep] out of my face,
dude.

102
00:06:39,065 --> 00:06:42,969
>> ...and the situation begins
to escalate very quickly.

103
00:06:53,980 --> 00:06:55,949
>> Stop resisting!
Put your hand behind your back!

104
00:06:56,016 --> 00:06:58,184
>> No!
>> What the [bleep]?!

105
00:06:58,251 --> 00:07:00,620
What the [bleep] is wrong
with you guys?!

106
00:07:00,720 --> 00:07:03,823
>> The officers finally manage
to handcuff the man.

107
00:07:03,890 --> 00:07:06,593
>> Dude, my hands are [bleep]
cutting off the circulation.

108
00:07:06,660 --> 00:07:07,928
>> Should've thought of that

109
00:07:07,994 --> 00:07:09,429
before you fought with us
for five minutes.

110
00:07:09,496 --> 00:07:11,898
>> You're being ridiculous.

111
00:07:11,998 --> 00:07:14,734
>> The surfer is arrested
for obstruction of justice,

112
00:07:14,801 --> 00:07:17,671
disorderly conduct,
and resisting arrest.

113
00:07:17,737 --> 00:07:20,173
He also receives
a borough ordinance for

114
00:07:20,240 --> 00:07:21,841
not having a beach badge.

115
00:07:21,908 --> 00:07:24,844
>> Bro, are you [bleep] serious?

116
00:07:26,146 --> 00:07:28,481
>> He pleads not guilty
to all charges.

117
00:07:28,548 --> 00:07:30,784
And while the outcome
of this case is pending,

118
00:07:30,784 --> 00:07:33,353
the lesson is crystal clear.

119
00:07:33,420 --> 00:07:36,456
Even if you think you know the
rules of a certain activity...

120
00:07:38,158 --> 00:07:40,427
>> Okay. Without a beach
badge, though.

121
00:07:40,493 --> 00:07:42,662
>> ...when an officer
informs you otherwise...

122
00:07:46,833 --> 00:07:49,169
...it's better to keep calm
and comply...

123
00:07:49,235 --> 00:07:50,904
>> You're not free to go.

124
00:07:51,004 --> 00:07:53,606
>> ...than risk losing out
on your day in the sun.

125
00:07:53,673 --> 00:07:55,241
>> Drop the surfboard.
Drop the surfboard.

126
00:07:55,308 --> 00:07:56,910
Drop the surfboard.
Drop the surfboard.

127
00:07:56,976 --> 00:07:58,645
>> You're illegally
arresting me.

128
00:07:58,712 --> 00:07:59,646
>> Drop the surfboard.

129
00:07:59,713 --> 00:08:03,550
♪

130
00:08:03,616 --> 00:08:05,485
>> According to one study,

131
00:08:05,552 --> 00:08:08,922
92% of employees in
North America rely on their cars

132
00:08:08,988 --> 00:08:12,926
to get to work,
and for a minimum wage worker,

133
00:08:12,992 --> 00:08:17,364
any car problems that might
lead to missed work...

134
00:08:17,430 --> 00:08:19,232
>> Only in Asheville.
[ Thud ]

135
00:08:19,299 --> 00:08:21,000
Oh.

136
00:08:21,067 --> 00:08:24,838
>> ...mean less pay and
fewer funds to fix the vehicle,

137
00:08:24,904 --> 00:08:27,507
potentially putting
their livelihood at stake.

138
00:08:33,313 --> 00:08:35,582
At a fast food restaurant
in Kansas...

139
00:08:38,451 --> 00:08:41,388
...this employee's
shift is about to take...

140
00:08:43,690 --> 00:08:45,258
>> Yeah?
>> Alright.

141
00:08:45,358 --> 00:08:47,193
>> ...a very unexpected turn.

142
00:08:47,260 --> 00:08:50,163
>> Well, here's a title,
and here's a key.

143
00:08:50,230 --> 00:08:52,766
That black car is yours.

144
00:08:52,832 --> 00:08:54,234
Okay?
>> No way.

145
00:08:54,234 --> 00:08:57,504
>> It's way.
I'll give it to you. There.

146
00:08:57,604 --> 00:08:58,705
Alright?

147
00:08:58,805 --> 00:09:01,674
♪♪

148
00:09:01,674 --> 00:09:03,143
>> A few days ago,

149
00:09:03,243 --> 00:09:06,713
Vicky, whose car recently
broke down beyond repair,

150
00:09:06,780 --> 00:09:08,448
asked this regular customer

151
00:09:08,515 --> 00:09:10,984
if he knew of any cheap cars
for sale.

152
00:09:15,321 --> 00:09:16,423
>> Are you for real?
>> I never kid. I'm for real.

153
00:09:16,489 --> 00:09:17,791
That black car right
there is yours.

154
00:09:17,857 --> 00:09:19,259
>> To keep for real?
>> This is my son Josh.

155
00:09:19,359 --> 00:09:21,461
That's his old car,
so we made a deal,

156
00:09:21,561 --> 00:09:23,229
and we're giving it to you.

157
00:09:23,296 --> 00:09:26,066
Yep.
>> [ Crying ]

158
00:09:26,066 --> 00:09:27,901
Thank you.

159
00:09:29,636 --> 00:09:35,308
♪

160
00:09:35,408 --> 00:09:38,745
>> Go get in your new car.

161
00:09:38,845 --> 00:09:41,147
Come on.

162
00:09:41,247 --> 00:09:43,149
>> Oh, my God. For real?

163
00:09:43,149 --> 00:09:46,419
>> And the deal
comes at a very low cost.

164
00:09:48,455 --> 00:09:50,623
>> A smile and a hug. Alright?

165
00:09:50,623 --> 00:09:52,592
Okay?
[ Chuckles ]

166
00:09:52,659 --> 00:09:55,195
>> All thanks
to genuine customer service...

167
00:09:55,261 --> 00:09:57,063
>> You're a blessing to me.

168
00:09:57,130 --> 00:09:58,665
You make me smile every time
I come through here.

169
00:09:58,731 --> 00:10:00,266
And I don't forget stuff
like that.

170
00:10:00,266 --> 00:10:03,570
>> That's awesome.
>> ...repaid in kind.

171
00:10:03,636 --> 00:10:05,472
>> There's still
some good people out there.

172
00:10:05,472 --> 00:10:07,006
You're one of them.

173
00:10:07,073 --> 00:10:12,445
♪

174
00:10:12,512 --> 00:10:14,414
>> In the not-too-distant past,

175
00:10:14,481 --> 00:10:16,282
paying a stranger
from the internet

176
00:10:16,349 --> 00:10:19,719
for a ride in their car
was considered extremely risky.

177
00:10:19,786 --> 00:10:22,655
And while the rise in popularity
of ride-share services

178
00:10:22,755 --> 00:10:24,791
has made the practice
commonplace,

179
00:10:24,858 --> 00:10:26,659
getting into a stranger's car

180
00:10:26,759 --> 00:10:28,828
can still come with
its own set of problems --

181
00:10:28,895 --> 00:10:31,431
not only
for the person paying,

182
00:10:31,498 --> 00:10:34,033
but also
the one behind the wheel.

183
00:10:34,033 --> 00:10:35,468
>> What did you do?

184
00:10:36,870 --> 00:10:38,271
No, I heard something.
>> Let's go.

185
00:10:38,271 --> 00:10:40,306
>> Like in this case
in Mississippi,

186
00:10:40,406 --> 00:10:43,743
where a driver has picked up
a woman who, according to him,

187
00:10:43,843 --> 00:10:46,846
just had a heated confrontation
with her boyfriend.

188
00:10:52,852 --> 00:10:54,821
>> A window or something!
I don't know.

189
00:11:07,800 --> 00:11:10,170
>> It's not -- You're fine.

190
00:11:12,405 --> 00:11:13,573
>> Though a hasty exit

191
00:11:13,640 --> 00:11:15,842
might seem like
the best course of action...

192
00:11:17,677 --> 00:11:19,512
...her decision could
have placed the driver

193
00:11:19,579 --> 00:11:20,947
in a precarious spot.

194
00:11:21,047 --> 00:11:23,750
Though, luckily, according
to the driver,

195
00:11:23,816 --> 00:11:25,985
there is nothing more
to the incident.

196
00:11:27,654 --> 00:11:29,522
But in Washington, DC,

197
00:11:29,589 --> 00:11:31,524
it's both the driver
and the passenger

198
00:11:31,591 --> 00:11:34,160
who appear to feel put upon
and uncomfortable

199
00:11:34,227 --> 00:11:36,229
during their time in the car.

200
00:11:36,296 --> 00:11:37,664
>> Please keep it up.
>> I will.

201
00:11:37,730 --> 00:11:38,998
>> Good. Keep it up.

202
00:11:40,333 --> 00:11:42,302
>> Yeah, and you haven't
given none.

203
00:11:42,402 --> 00:11:44,204
>> According to the passenger,

204
00:11:44,270 --> 00:11:46,406
since the driver picked her
and her health aide

205
00:11:46,472 --> 00:11:48,107
up from the hospital,

206
00:11:48,208 --> 00:11:49,909
he has allegedly been driving
recklessly

207
00:11:49,976 --> 00:11:52,111
and refuses to turn down
his music

208
00:11:52,111 --> 00:11:54,314
despite her not feeling well.

209
00:11:55,248 --> 00:11:57,617
>> And when are you going to
give some, sir? When?

210
00:11:57,717 --> 00:12:00,987
I've been in this car
for 5 -- for 15 [bleep] minutes.

211
00:12:00,987 --> 00:12:04,123
When have you respected me as
a passenger? When?!

212
00:12:09,929 --> 00:12:12,098
>> And when the passenger
claims he misses a turn

213
00:12:12,198 --> 00:12:15,268
after ignoring her attempts
to give him directions,

214
00:12:15,368 --> 00:12:16,903
things come to a head.

215
00:12:22,041 --> 00:12:24,143
>> Yes, I feel entitled
because I'm a passenger...

216
00:12:24,244 --> 00:12:26,412
and this is your job!

217
00:12:26,479 --> 00:12:28,715
It's your job!

218
00:12:28,781 --> 00:12:31,918
>> ...while he in turn seems
irritated by what he perceives

219
00:12:31,985 --> 00:12:34,087
as demands.

220
00:12:34,153 --> 00:12:36,389
And when she claims
he misses a turn after ignoring

221
00:12:36,456 --> 00:12:38,858
her directions, things escalate.

222
00:12:42,195 --> 00:12:43,262
>> Guess what?

223
00:12:47,233 --> 00:12:49,402
>> You know, I can kick you out.
It's my car.

224
00:12:49,469 --> 00:12:50,903
>> Okay.

225
00:12:53,873 --> 00:12:55,775
>> The passenger's
health aide intervenes

226
00:12:55,842 --> 00:12:57,644
in an attempt to de-escalate.

227
00:13:00,179 --> 00:13:01,848
>> The next right.

228
00:13:01,914 --> 00:13:03,750
>> Ooh! Yes. Yep.

229
00:13:09,389 --> 00:13:11,991
>> But the driver makes
things very personal...

230
00:13:13,393 --> 00:13:14,627
>> Yep.

231
00:13:21,367 --> 00:13:25,204
>> ...and seems unwilling
to listen to their directions.

232
00:13:29,275 --> 00:13:31,010
>> And I asked you
while you were on the phone

233
00:13:31,077 --> 00:13:33,146
to make a left turn.
>> I am following the GPS.

234
00:13:33,246 --> 00:13:34,914
And I was right.
>> So what?

235
00:13:34,981 --> 00:13:36,949
The GPS is wrong sometimes.

236
00:13:37,016 --> 00:13:38,918
That's why I'm up
and paying attention

237
00:13:38,985 --> 00:13:40,820
so I can tell you which way
to go.

238
00:13:49,829 --> 00:13:51,964
>> After nearly an hour
in the car...

239
00:13:57,904 --> 00:14:00,239
...the ride finally comes
to an end.

240
00:14:02,041 --> 00:14:04,310
While the passenger claims
to have reported the driver

241
00:14:04,377 --> 00:14:06,112
to the ride-share company,

242
00:14:06,112 --> 00:14:09,248
it's unclear
if there are any repercussions.

243
00:14:09,315 --> 00:14:12,885
But the entire interaction goes
to show that common courtesy

244
00:14:12,952 --> 00:14:15,755
on behalf of drivers and
passengers...

245
00:14:17,023 --> 00:14:20,059
>> Yes, I feel entitled
because I'm a passenger!

246
00:14:20,159 --> 00:14:23,262
>> ...goes a long way in making
the trip to one's destination

247
00:14:23,362 --> 00:14:26,666
as stress-free as possible
for everyone in the vehicle.

248
00:14:29,836 --> 00:14:30,870
>> Guess what?

249
00:14:33,072 --> 00:14:38,211
♪

250
00:14:38,277 --> 00:14:39,412
>> According to

251
00:14:39,479 --> 00:14:41,514
the International
Labour Organization,

252
00:14:41,581 --> 00:14:44,984
an estimated 395 million
people sustained

253
00:14:45,051 --> 00:14:49,288
nonfatal work related injuries
in 2023.

254
00:14:49,355 --> 00:14:51,657
And while most businesses do
whatever they can

255
00:14:51,758 --> 00:14:55,161
to avoid the most obvious
threats to a worker's safety,

256
00:14:55,228 --> 00:14:58,631
there are some mishaps that are
nearly impossible to predict.

257
00:15:01,367 --> 00:15:03,503
As this delivery driver
discovers

258
00:15:03,603 --> 00:15:05,905
when he attempts
to wield several cases of beer

259
00:15:06,005 --> 00:15:07,573
down a snowy ramp.

260
00:15:07,640 --> 00:15:10,810
♪

261
00:15:10,877 --> 00:15:12,545
>> [ Bleep ]

262
00:15:12,645 --> 00:15:15,715
♪♪

263
00:15:15,782 --> 00:15:19,952
>> And while this incident
could perhaps have been avoided,

264
00:15:20,019 --> 00:15:22,355
others are much harder
to see coming.

265
00:15:25,391 --> 00:15:28,561
At a business in Wales...

266
00:15:28,628 --> 00:15:31,230
an employee leans
against the store's shutters,

267
00:15:31,297 --> 00:15:35,001
waiting for the owner
to open shop.

268
00:15:35,067 --> 00:15:36,769
And when he does...

269
00:15:38,905 --> 00:15:45,244
...the employee finds herself
on a sudden, terrifying track.

270
00:15:51,117 --> 00:15:52,385
♪

271
00:15:52,385 --> 00:15:53,753
Seconds later...

272
00:15:53,820 --> 00:15:57,523
♪

273
00:15:57,590 --> 00:15:59,992
...her employer rushes
to her aid,

274
00:16:00,059 --> 00:16:02,061
having heard
her calls for help...

275
00:16:02,161 --> 00:16:06,432
♪♪

276
00:16:06,499 --> 00:16:08,968
...and assists her back down
to safety.

277
00:16:09,035 --> 00:16:12,238
♪

278
00:16:12,305 --> 00:16:14,707
And this woman isn't
the only employee left

279
00:16:14,807 --> 00:16:16,042
hanging on the job.

280
00:16:18,344 --> 00:16:21,314
In the United States,
a worker at a car wash

281
00:16:21,314 --> 00:16:23,749
is spraying down a wall...

282
00:16:23,850 --> 00:16:25,952
when suddenly...

283
00:16:26,018 --> 00:16:32,592
♪

284
00:16:32,658 --> 00:16:39,232
♪

285
00:16:39,298 --> 00:16:44,237
...the man's hose is caught up
in an enormous spinning brush,

286
00:16:44,237 --> 00:16:46,873
wrapping it and him

287
00:16:46,939 --> 00:16:50,276
until both are tightly wound
to the piece of machinery.

288
00:16:50,276 --> 00:16:52,912
♪

289
00:16:52,912 --> 00:16:57,049
Fortunately, it appears that
someone notices his plight

290
00:16:57,116 --> 00:17:00,987
and stops
the rotating machine...

291
00:17:00,987 --> 00:17:02,388
but it just goes to show

292
00:17:02,388 --> 00:17:06,025
that whenever
heavy machinery is involved,

293
00:17:06,092 --> 00:17:10,596
unforeseen mishaps can
still catch employees off guard.

294
00:17:10,663 --> 00:17:18,671
♪

295
00:17:18,671 --> 00:17:20,439
For those who love camping,

296
00:17:20,506 --> 00:17:23,009
booking a traditional site
to pitch one's tent,

297
00:17:23,075 --> 00:17:26,746
while authentic and exciting,
can lead to some experiences

298
00:17:26,846 --> 00:17:29,448
that are a little too authentic
and exciting.

299
00:17:29,515 --> 00:17:31,317
>> Yo, yo, yo.
>> Hey.

300
00:17:31,384 --> 00:17:34,887
[ Laughter ]

301
00:17:34,954 --> 00:17:37,690
>> Go, bear, go.
>> Go, bear, go!

302
00:17:37,757 --> 00:17:39,191
>> Leave.

303
00:17:39,258 --> 00:17:41,027
[ Dog barking ]

304
00:17:41,027 --> 00:17:44,564
[ Car horn honking ]

305
00:17:44,630 --> 00:17:47,633
[ Air horn blowing ]

306
00:17:49,635 --> 00:17:52,104
>> So for those looking
to avoid such encounters...

307
00:17:52,204 --> 00:17:56,309
>> Go, kitty! Get back!
Go in the hills!

308
00:17:56,409 --> 00:17:58,911
Go in the mountain!

309
00:17:58,911 --> 00:18:02,114
>> ...there's the option
of glamping --

310
00:18:02,114 --> 00:18:04,584
a chance to spend time
in the great outdoors

311
00:18:04,650 --> 00:18:07,353
with perhaps just
a bit more of the great indoors

312
00:18:07,420 --> 00:18:10,489
to protect you from
any wild beasts.

313
00:18:10,556 --> 00:18:13,259
But remember,
it's not always the wild ones

314
00:18:13,359 --> 00:18:14,860
you have to watch out for.

315
00:18:19,432 --> 00:18:23,035
At a glamping site
in Australia,

316
00:18:23,035 --> 00:18:26,205
a customer trying to complete
her self check-in process

317
00:18:26,272 --> 00:18:30,042
is greeted by what appears to be
the site's hospitality mascot.

318
00:18:30,109 --> 00:18:31,844
>> Uh...

319
00:18:45,658 --> 00:18:47,860
>> While the horse is
certainly friendly...

320
00:18:50,296 --> 00:18:54,266
...its size and enthusiasm
is causing some alarm...

321
00:18:56,402 --> 00:18:58,771
...prompting the customer
to make a break for cover.

322
00:19:04,777 --> 00:19:07,446
...which for now is in
the glamping site's main office.

323
00:19:07,513 --> 00:19:09,448
[ Horse nickers ]

324
00:19:16,555 --> 00:19:18,257
But the horse's persistence...

325
00:19:21,394 --> 00:19:24,130
...and the woman's desire to get
to her actual glamping spot...

326
00:19:26,265 --> 00:19:28,834
>> Get out of my way.

327
00:19:28,834 --> 00:19:30,770
Like, I'm not scared of horses.

328
00:19:30,836 --> 00:19:33,639
♪

329
00:19:33,706 --> 00:19:36,275
>> ...eventually leads
to a very friendly truce.

330
00:19:36,342 --> 00:19:39,211
[ Horse nickers ]
>> [ Laughs ] Stop it.

331
00:19:39,278 --> 00:19:41,514
>> Here's hoping the process
of checking out...

332
00:19:41,514 --> 00:19:43,716
>> Site management here
are really nice.

333
00:19:43,716 --> 00:19:46,318
>> ...will have a bit more
human interaction.

334
00:19:46,385 --> 00:19:48,988
>> This is not the welcome
I expected.