1
00:00:06,003 --> 00:00:08,003
BORIS JOHNSON: 'First of all,
let's be in no doubt,

2
00:00:08,003 --> 00:00:13,003
'this has been a sad, sad day.
563 more cases, a record.'

3
00:00:14,003 --> 00:00:17,003
REPORTER: 'Doctors and healthcare
staff are saying that

4
00:00:17,003 --> 00:00:20,003
'a shortage of kit and a lack of
clarity over what should be worn,

5
00:00:20,003 --> 00:00:22,003
'when and where,

6
00:00:22,003 --> 00:00:25,003
'could potentially
cost them their lives.

7
00:00:25,003 --> 00:00:29,003
REPORTER: 'One trust said to me
today that they've only got

8
00:00:29,003 --> 00:00:31,043
'three swabs per day to test staff.'

9
00:00:31,043 --> 00:00:34,003
'There are stories
from the frontline of doctors

10
00:00:34,003 --> 00:00:36,843
'living in mobile homes
at the moment.

11
00:00:39,043 --> 00:00:42,003
'They don't want to infect
their families.'

12
00:00:45,003 --> 00:00:47,363
REPORTER: 'You've got deaths rising
in a straight line.

13
00:00:47,363 --> 00:00:50,003
'We've had a big leap in cases.'

14
00:00:52,003 --> 00:00:57,003
BORIS JOHNSON: Our thoughts go out
to the families of the victims,

15
00:00:57,003 --> 00:01:00,003
but let's be in no doubt that

16
00:01:00,003 --> 00:01:05,003
if we can follow the programme
that we're currently set upon,

17
00:01:05,003 --> 00:01:08,003
then I've absolutely no doubt
that we will begin to start to

18
00:01:08,003 --> 00:01:11,003
push those numbers down,

19
00:01:11,003 --> 00:01:13,003
and we'll
turn the tide of the coronavirus.

20
00:01:19,523 --> 00:01:22,003
ABBEY: OK, bank staff, agencies?

21
00:01:22,003 --> 00:01:23,003
No-one at all?

22
00:01:23,003 --> 00:01:25,523
ON SPEAKER-PHONE: 'I've tried them
all, and they're all full.

23
00:01:25,523 --> 00:01:27,003
What about DJC locums?

24
00:01:27,003 --> 00:01:29,003
REPORTER: 'The issue of
staff absence is huge.

25
00:01:29,003 --> 00:01:32,683
'You know, staff themselves really
want to get back to the frontline.'

26
00:01:32,683 --> 00:01:35,003
ABBEY: No. God, no, it's fine.
You just take it easy.

27
00:01:35,003 --> 00:01:37,003
That sounds really...

28
00:01:37,003 --> 00:01:39,003
ON SPEAKER-PHONE:
'Look, I'm really sorry, Abbey.

29
00:01:39,003 --> 00:01:41,003
'I still can't even get a test.'
Yeah.

30
00:01:41,003 --> 00:01:44,003
REPORTER: 'Lots of hospitals are
reporting unease

31
00:01:44,003 --> 00:01:48,003
'that they may run out of oxygen,
sedatives, anaesthetic.

32
00:01:48,003 --> 00:01:50,003
'What system do you have in place?'

33
00:01:50,003 --> 00:01:53,003
ABBEY: Yeah, but can Anj swing over
to cover for me?

34
00:01:53,003 --> 00:01:55,043
ON SPEAKER-PHONE: 'Anj is down too.
I only just heard myself.'

35
00:01:55,043 --> 00:01:56,363
Oh, shit.

36
00:01:56,363 --> 00:01:59,003
So we can't cover
the ward SHO bleep.

37
00:01:59,003 --> 00:02:01,003
Firm A is down.

38
00:02:01,003 --> 00:02:04,003
Half of Firm B is urology F1s.

39
00:02:06,003 --> 00:02:08,683
And Firm C is basically
just Sunil and Grace, so...

40
00:02:08,683 --> 00:02:14,003
Hi, it's Abbey. Yeah, so basically
just totally failed on that one.

41
00:02:14,003 --> 00:02:16,003
All the staffing banks are empty.

42
00:02:28,003 --> 00:02:29,843
Hi.
Morning.

43
00:02:32,003 --> 00:02:34,003
Hey.
Hiya.

44
00:02:34,003 --> 00:02:37,003
Thank God, you're back.
Are you OK?

45
00:02:38,003 --> 00:02:40,003
No, I'm shattered.
I mean, it's not nothing.

46
00:02:40,003 --> 00:02:42,003
No.

47
00:02:42,003 --> 00:02:44,003
Staffing told me about
the current shit-show.

48
00:02:44,003 --> 00:02:46,683
I know. Half of the hospital
is off sick or isolating.

49
00:02:46,683 --> 00:02:49,003
You'll be lucky if you get
an orthopod as an SHO today.

50
00:02:49,003 --> 00:02:50,683
Save us.

51
00:02:50,683 --> 00:02:52,003
Hi, Emma.
Hiya.

52
00:02:52,003 --> 00:02:54,003
Ant, how are you feeling?

53
00:02:54,003 --> 00:02:55,683
Yeah, not bad, thanks.

54
00:02:55,683 --> 00:02:57,523
So...

55
00:02:57,523 --> 00:03:00,003
we had three deaths overnight,

56
00:03:00,003 --> 00:03:01,203
bed four's in their last hours

57
00:03:01,203 --> 00:03:04,003
and ITU are on their way
to review 12 and 16,

58
00:03:04,003 --> 00:03:06,003
but the pit's rammed, so...

59
00:03:06,003 --> 00:03:07,523
Right.
Yeah.

60
00:03:09,003 --> 00:03:11,003
How's Divina?

61
00:03:11,003 --> 00:03:12,003
Not great.

62
00:03:15,843 --> 00:03:17,003
Emma, look, I...

63
00:03:17,003 --> 00:03:19,003
I don't know if anyone
is thanking you for volunteering,

64
00:03:19,003 --> 00:03:21,003
but it really is wonderful.

65
00:03:21,003 --> 00:03:24,003
Everyone in my year has.
BLEEPING

66
00:03:24,003 --> 00:03:26,003
I need some help in here,
she's unresponsive. Coming.

67
00:03:30,003 --> 00:03:33,003
Cardiac arrest, call, please.
Emma, could you get the PPE trolley?

68
00:03:33,003 --> 00:03:35,003
Get the defib, please.

69
00:03:35,003 --> 00:03:37,003
Danielle Evans, 43, COVID day ten,
Type 2 Diabetes.

70
00:03:37,003 --> 00:03:40,003
She was stable on six litres,
but in the past half an hour

71
00:03:40,003 --> 00:03:42,003
she's needed more
and now she's just crashed.

72
00:03:42,003 --> 00:03:44,003
She's arresting.
Compressions, please.

73
00:03:44,003 --> 00:03:45,003
No, no, no, we need Level 3 PPE.

74
00:03:45,003 --> 00:03:48,003
Why is there no supply by the beds?
We don't have enough kit.

75
00:03:48,003 --> 00:03:51,003
Where's that PPE, Emma?
PPE's here.

76
00:03:51,003 --> 00:03:53,003
Does this patient have
an active DNAR?

77
00:03:53,003 --> 00:03:54,043
No, she's for resus.

78
00:03:54,043 --> 00:03:57,003
I've just had it.
I could get on with compressions.

79
00:03:57,003 --> 00:03:59,003
No, that's not allowed.
They're aerosol-generating.

80
00:03:59,003 --> 00:04:01,203
Get the pads on.
Thank you.

81
00:04:01,203 --> 00:04:03,003
We're running out of time.

82
00:04:03,003 --> 00:04:05,003
I'll help you with that.
Yep.

83
00:04:11,003 --> 00:04:12,363
MACHINE: Connecting electrodes.

84
00:04:12,363 --> 00:04:14,003
Ready?
Yep.

85
00:04:17,003 --> 00:04:18,363
Non-shockable rhythm.

86
00:04:18,363 --> 00:04:20,363
We need to start CPR.
We're wasting time here.

87
00:04:20,363 --> 00:04:22,003
Ant, stop it!

88
00:04:23,843 --> 00:04:25,003
Emma, curtain, please.

89
00:04:29,043 --> 00:04:31,523
Nearly there, Ant?
Yeah, seconds away.

90
00:04:31,523 --> 00:04:33,003
No, Emma, outside. Droplets.

91
00:04:36,003 --> 00:04:38,043
Get the EMI bag, please.
Yep. Get ready.

92
00:04:38,043 --> 00:04:40,003
OK, start compressions.

93
00:04:43,363 --> 00:04:45,523
We've wasted too much time.

94
00:04:45,523 --> 00:04:47,203
MACHINE BLEEPING

95
00:04:55,043 --> 00:04:57,003
Are you OK?

96
00:04:58,003 --> 00:05:00,003
Yeah.

97
00:05:00,003 --> 00:05:02,003
Right, are you OK
to call the next of kin.

98
00:05:02,003 --> 00:05:05,003
Just let me know if there's any
problems or if you need anything.

99
00:05:05,003 --> 00:05:06,043
Thanks, Maddie.

100
00:05:08,003 --> 00:05:11,003
Right... Shall we go round?

101
00:05:11,003 --> 00:05:12,363
Yeah.

102
00:05:22,003 --> 00:05:24,003
I think we should start with
Mr Williams.

103
00:05:24,003 --> 00:05:25,363
He had a bit of a rough night.

104
00:05:25,363 --> 00:05:29,003
He's on the high flow now,
but sats are still low.

105
00:05:31,003 --> 00:05:33,003
Thank you.

106
00:05:33,003 --> 00:05:35,003
Hello, Mr Williams.

107
00:05:35,003 --> 00:05:36,683
LABOURED BREATHING

108
00:05:36,683 --> 00:05:39,003
Emma's just going to quickly
present your story.

109
00:05:39,003 --> 00:05:41,003
She's keeping us all up to speed.

110
00:05:41,003 --> 00:05:45,363
OK, this is Mr Williams, 81.

111
00:05:45,363 --> 00:05:47,003
WHEEZING

112
00:05:47,003 --> 00:05:51,203
I met Mr... Archie in the cupboard
in EAU.

113
00:05:51,203 --> 00:05:53,003
That bloody cupboard.

114
00:05:53,003 --> 00:05:57,003
He had flash pulmonary oedema,
went to resus,

115
00:05:57,003 --> 00:06:00,523
and since then has been doing
amazingly well, really.

116
00:06:02,003 --> 00:06:06,003
But then seven days ago,
tested positive for COVID,

117
00:06:06,003 --> 00:06:08,003
and has sadly...

118
00:06:08,003 --> 00:06:11,003
deteriorated since then.

119
00:06:11,003 --> 00:06:13,003
He's got his wife Florence at home.

120
00:06:14,003 --> 00:06:16,003
She's not allowed here, obviously.

121
00:06:17,003 --> 00:06:18,683
Thanks, Emma.

122
00:06:18,683 --> 00:06:21,003
She did well, didn't she?

123
00:06:21,003 --> 00:06:23,003
Archie,

124
00:06:23,003 --> 00:06:27,003
I think we need to talk about
doing a bit more for your breathing.

125
00:06:27,003 --> 00:06:30,003
I'm afraid catching COVID's
really knocked you for six.

126
00:06:30,003 --> 00:06:34,203
Your lungs are struggling a bit
and you're getting tired,

127
00:06:34,203 --> 00:06:39,003
so I want to give you a form of
breathing support called CPAP.

128
00:06:40,003 --> 00:06:45,003
What we do is we put a mask on your
face that's strapped quite tightly.

129
00:06:45,003 --> 00:06:49,003
Then the CPAP machine pushes air
into your lungs for you.

130
00:06:49,003 --> 00:06:52,003
Will it hurt?

131
00:06:52,003 --> 00:06:55,003
I'm afraid it can feel
quite aggressive,

132
00:06:55,003 --> 00:06:58,003
quite claustrophobic, yes.

133
00:06:58,003 --> 00:07:01,003
BREATHLESSLY: And if I don't?

134
00:07:04,003 --> 00:07:06,523
Archie, I want to be
completely honest with you.

135
00:07:08,003 --> 00:07:09,003
Without CPAP...

136
00:07:11,003 --> 00:07:13,003
...I'm not sure you can survive this.

137
00:07:14,843 --> 00:07:17,003
COUGHING IN BACKGROUND

138
00:07:17,003 --> 00:07:19,003
I love my life...

139
00:07:21,003 --> 00:07:24,003
...but not at all costs.

140
00:07:27,003 --> 00:07:30,683
Emma, can you get my photos?

141
00:07:30,683 --> 00:07:33,683
OK. Of course.
The code is...

142
00:07:33,683 --> 00:07:35,363
It's 4th of April.

143
00:07:36,363 --> 00:07:38,003
Wedding day.

144
00:07:39,003 --> 00:07:43,003
I've had a blessed life

145
00:07:43,003 --> 00:07:45,003
with Florence.

146
00:07:46,003 --> 00:07:47,003
We met...

147
00:07:48,043 --> 00:07:51,003
...in an orchestra.

148
00:07:54,003 --> 00:07:58,683
I was a second violin.

149
00:08:01,003 --> 00:08:03,683
BREATHLESSLY: She was...

150
00:08:06,683 --> 00:08:08,203
...a cell... cellist.

151
00:08:15,363 --> 00:08:17,363
Archie?

152
00:08:17,363 --> 00:08:20,003
Shall we try this?

153
00:08:20,003 --> 00:08:24,003
And if it's too much, then we'll
talk about what we're going to do.

154
00:08:24,003 --> 00:08:25,683
Yeah?

155
00:08:25,683 --> 00:08:28,203
LABOURED BREATHING

156
00:08:55,003 --> 00:08:59,003
Emma, how do you feel about phoning
Mr Williams' wife?

157
00:08:59,003 --> 00:09:01,003
You know him.

158
00:09:01,003 --> 00:09:03,003
You could talk her through
what's going on.

159
00:09:03,003 --> 00:09:06,003
Er... yeah. Sure.

160
00:09:06,003 --> 00:09:08,003
OK?

161
00:09:08,003 --> 00:09:09,003
OK.

162
00:09:11,003 --> 00:09:12,003
Good.

163
00:09:23,003 --> 00:09:25,003
Moisturise you hand.

164
00:09:27,003 --> 00:09:28,003
There we go.

165
00:09:29,003 --> 00:09:31,003
All right, my darling.

166
00:09:33,003 --> 00:09:35,003
Shall we get your cross out?

167
00:09:43,003 --> 00:09:45,003
Is that any better, Divina, my love?

168
00:09:50,203 --> 00:09:53,003
Hello, Mr Williams.
How are you doing?

169
00:09:53,003 --> 00:09:54,003
WHEEZING

170
00:09:54,003 --> 00:09:55,003
I've got something for you.

171
00:09:56,003 --> 00:09:59,003
We sent one of these to Florence
too.

172
00:09:59,003 --> 00:10:00,203
You have a matching one.

173
00:10:03,843 --> 00:10:05,363
You're all right.

174
00:10:07,003 --> 00:10:09,003
Hey, Mr Williams.

175
00:10:09,003 --> 00:10:11,003
I've got the mask here
that we spoke about earlier.

176
00:10:11,003 --> 00:10:13,003
I'm just gonna change that round
for you now.

177
00:10:13,003 --> 00:10:15,003
There we go.
Take this one off for you.

178
00:10:15,003 --> 00:10:19,003
Well done. There you go.
Straight on.

179
00:10:19,003 --> 00:10:22,003
You let me know if that's
too tight, OK?

180
00:10:22,003 --> 00:10:24,003
There we are. How does that feel?

181
00:10:24,003 --> 00:10:26,523
You're doing great, Mr Williams.

182
00:10:27,683 --> 00:10:29,003
You OK?

183
00:10:31,003 --> 00:10:33,043
Just hold your heart
and think of Florence.

184
00:10:36,003 --> 00:10:38,003
So, this might feel
a bit of a powerful blast,

185
00:10:38,003 --> 00:10:40,043
but it will stabilise, OK?

186
00:10:40,043 --> 00:10:42,003
You'll get used to it.

187
00:10:42,003 --> 00:10:46,003
A bit like having your head
out of a car window on the motorway.

188
00:10:46,003 --> 00:10:48,203
LABOURED BREATHING

189
00:10:50,003 --> 00:10:53,003
You're doing really well.
How does that feel?

190
00:10:53,003 --> 00:10:54,003
Good?

191
00:11:03,003 --> 00:11:06,003
Hi, Sally.
Did you want to have a chat?

192
00:11:09,003 --> 00:11:12,003
Is that gonna happen to me?

193
00:11:13,003 --> 00:11:14,523
No. No.

194
00:11:16,003 --> 00:11:18,003
You're doing well.

195
00:11:18,003 --> 00:11:20,003
Yes, you have COVID.

196
00:11:20,003 --> 00:11:22,003
But your sats are holding.

197
00:11:23,363 --> 00:11:25,003
Is that good?

198
00:11:25,003 --> 00:11:27,003
I'm confident.

199
00:11:27,003 --> 00:11:29,003
Well, I'm glad someone is.

200
00:11:31,003 --> 00:11:35,363
I thought it would be
breast cancer that killed me,

201
00:11:35,363 --> 00:11:37,003
not coming into hospital.

202
00:11:39,003 --> 00:11:40,843
You got in before we knew.

203
00:11:40,843 --> 00:11:44,003
I'm so sorry you caught it in here.

204
00:11:44,003 --> 00:11:47,003
But no-one is giving up on you,
Sally, I promise.

205
00:11:48,003 --> 00:11:51,043
Look, I know you've had
your restaging scan done,

206
00:11:51,043 --> 00:11:53,043
so I'll speak to the radiologists,

207
00:11:53,043 --> 00:11:56,683
see if they can hurry the report
along while you're in,

208
00:11:56,683 --> 00:12:01,003
and I'll come straight up to see you
as soon as it's on the system.

209
00:12:01,003 --> 00:12:03,003
Yeah?

210
00:12:03,003 --> 00:12:05,523
OK.
Great.

211
00:12:24,003 --> 00:12:25,003
Hi, there.
Hey.

212
00:12:25,003 --> 00:12:26,003
Just checking in.

213
00:12:26,003 --> 00:12:29,043
Yep, what's your name?
Dr Abbey Henderson.

214
00:12:29,043 --> 00:12:33,003
Yeah, got you right here.
Staying with us for nine days.

215
00:12:33,003 --> 00:12:35,003
ON VIDEO CALL:
'Mummy! Mummy, Mummy, Mummy!

216
00:12:35,003 --> 00:12:36,843
Hi.

217
00:12:36,843 --> 00:12:38,003
'Hey. Divina?'

218
00:12:40,003 --> 00:12:42,003
'Mummy, Mummy, Mummy.

219
00:12:42,003 --> 00:12:46,003
'Mummy, Daddy wouldn't let me watch
any screens after dinner

220
00:12:46,003 --> 00:12:48,003
'and he shouted at me for no reason.

221
00:12:48,003 --> 00:12:51,523
'You said I was allowed cartoons
when you were at work,

222
00:12:51,523 --> 00:12:53,363
'so I basically hate Daddy now.'

223
00:12:56,003 --> 00:12:57,003
'Can't win.

224
00:12:58,003 --> 00:13:01,003
'Tom, say hello to your mum.'

225
00:13:01,003 --> 00:13:04,003
Tom? Are you gonna say hello
from under there?

226
00:13:08,203 --> 00:13:10,003
Hey, love.

227
00:13:10,003 --> 00:13:11,683
I miss you.

228
00:13:12,683 --> 00:13:14,003
Are you OK?

229
00:13:14,003 --> 00:13:16,043
'Tom, come on.'

230
00:13:16,043 --> 00:13:18,003
What is it?

231
00:13:20,003 --> 00:13:22,003
Please tell me.

232
00:13:22,003 --> 00:13:25,003
'You shouldn't be there.
You should be here.

233
00:13:25,003 --> 00:13:27,523
'You've just left us to look after
all the patients at work,

234
00:13:27,523 --> 00:13:29,203
'everyone else's family.

235
00:13:29,203 --> 00:13:32,363
'So, what do you want me to say?'

236
00:13:33,523 --> 00:13:36,003
Look, I'm not gonna lie to you,
Tommy. I know this is really hard,

237
00:13:36,003 --> 00:13:38,003
but...
'If you catch it, you'll die.

238
00:13:38,003 --> 00:13:40,523
'So that basically means
you don't even care about us.'

239
00:13:40,523 --> 00:13:44,003
Oh, my God, Tom, I am so careful.
I promise you.

240
00:13:44,003 --> 00:13:46,003
'You can't promise us
you won't die.'

241
00:13:46,003 --> 00:13:48,003
Sweetheart...

242
00:13:54,003 --> 00:13:56,003
'I'm sorry, love.
I told him you're fit and well,

243
00:13:56,003 --> 00:13:58,003
'it would be like the flu.

244
00:13:58,003 --> 00:14:01,003
'He's obviously scared, you know?'
Have they eaten?

245
00:14:02,003 --> 00:14:04,003
'Yeah. Yeah.'

246
00:14:06,003 --> 00:14:08,003
I should eat, so...

247
00:14:09,003 --> 00:14:12,003
'We'll try again in the morning,
OK?'

248
00:14:20,003 --> 00:14:23,003
MACHINE BLEEPING

249
00:14:29,043 --> 00:14:31,683
Sats 60. Still falling.

250
00:14:31,683 --> 00:14:33,843
58.
Oxygen?

251
00:14:33,843 --> 00:14:35,003
100%.

252
00:14:35,003 --> 00:14:37,003
Let's prone her.

253
00:14:37,003 --> 00:14:40,003
Emergency prone, please, in here.
Quickly.

254
00:14:40,003 --> 00:14:41,003
PPE on everybody.

255
00:14:42,003 --> 00:14:44,003
Straighter, please.

256
00:14:44,003 --> 00:14:46,003
All right, Divina,
we're gonna pop you on your front.

257
00:14:46,003 --> 00:14:48,843
This should help
with your breathing, OK?

258
00:14:50,003 --> 00:14:52,203
Quick as you can everyone, please.

259
00:14:52,203 --> 00:14:55,003
She's a Ward ACA from Level 6,
thank you.

260
00:14:56,523 --> 00:14:58,203
Take that.
Thank you.

261
00:14:58,203 --> 00:15:01,003
That's it. One more.
OK, secured.

262
00:15:01,003 --> 00:15:04,003
On my pull we're gonna slide her
in this direction, all right?

263
00:15:04,003 --> 00:15:06,003
Happy everyone?
Yeah.

264
00:15:06,003 --> 00:15:09,003
Ready.
Ready, steady, slide.

265
00:15:09,003 --> 00:15:11,003
We're gonna put her on her side. Go.

266
00:15:13,003 --> 00:15:14,003
Right, nearly there. Change over.

267
00:15:14,003 --> 00:15:16,043
Nearly there, Divina,
nearly there, OK?

268
00:15:16,043 --> 00:15:19,003
You'll feel better on your front.

269
00:15:19,003 --> 00:15:20,003
Everyone happy?
Yeah.

270
00:15:20,003 --> 00:15:22,003
Gently now. Go.

271
00:15:22,003 --> 00:15:25,003
All right. Still ventilating.

272
00:15:25,003 --> 00:15:27,363
Back on, please.
Hold, please, everyone.

273
00:15:27,363 --> 00:15:29,003
Probe back on.

274
00:15:29,003 --> 00:15:31,003
45. Come on, Divina.

275
00:15:31,003 --> 00:15:33,003
We tried to get her on
the haemofilter

276
00:15:33,003 --> 00:15:34,003
but her BP's too unstable.

277
00:15:34,003 --> 00:15:35,003
43.

278
00:15:36,683 --> 00:15:38,003
Come on.

279
00:15:39,043 --> 00:15:41,683
43, come on, Divina.

280
00:15:41,683 --> 00:15:43,003
Her sats aren't improving at all.

281
00:15:44,203 --> 00:15:46,003
It's not working.

282
00:16:00,003 --> 00:16:01,043
Hey.

283
00:16:05,363 --> 00:16:09,003
Hi, Enrico,
it's Metin Ozkul here again.

284
00:16:09,003 --> 00:16:12,003
ON VIDEO CALL: 'Yeah, hi.'

285
00:16:12,003 --> 00:16:17,043
So, we hoped the proning might help
with Divina's breathing, but...

286
00:16:17,043 --> 00:16:20,003
I'm afraid it stopped working
for her.

287
00:16:20,003 --> 00:16:23,003
The CT scan we did of her lungs

288
00:16:23,003 --> 00:16:26,003
shows they really are
very badly damaged.

289
00:16:26,003 --> 00:16:29,003
We tried to put her on a machine
a bit like dialysis,

290
00:16:29,003 --> 00:16:32,003
but she was too unstable for that,
so...

291
00:16:33,843 --> 00:16:37,003
...I'm really very sorry, Enrico,
but...

292
00:16:37,003 --> 00:16:40,843
we've explored all the treatments
we have.

293
00:16:46,003 --> 00:16:48,003
Enrico,

294
00:16:48,003 --> 00:16:53,003
I think it's time we consider
stopping active treatments,

295
00:16:53,003 --> 00:16:55,003
and move towards palliative care.

296
00:16:58,843 --> 00:17:01,683
'What do you mean?
What does this mean?'

297
00:17:01,683 --> 00:17:04,003
Hi. Hi. Hello, Enrico.

298
00:17:04,003 --> 00:17:07,003
'Hi, yeah.'
It's Abbey Henderson.

299
00:17:07,003 --> 00:17:12,043
What Doctor Ozkul is saying is that
we've reached a point now

300
00:17:12,043 --> 00:17:16,003
where we need to focus on
Divina's end-of-life care.

301
00:17:16,003 --> 00:17:18,003
'Mm-hmm.'

302
00:17:18,003 --> 00:17:21,003
She's receiving a lot of
invasive treatments at the moment

303
00:17:21,003 --> 00:17:23,003
that aren't helping her

304
00:17:23,003 --> 00:17:25,003
and we can remove a lot of that

305
00:17:25,003 --> 00:17:27,003
which would make her
much more comfortable.

306
00:17:27,003 --> 00:17:28,203
SOBBING
'Yeah.'

307
00:17:30,003 --> 00:17:34,003
Enrico, I'm so sorry to say
you can't come and visit Divina.

308
00:17:35,003 --> 00:17:38,203
The rules prevent any visits to ITU.

309
00:17:42,203 --> 00:17:47,003
'She didn't have the right PPE
but she wanted to keep going.

310
00:17:49,003 --> 00:17:51,003
'She was so brave.'
She was.

311
00:17:51,003 --> 00:17:53,003
She was.

312
00:17:55,003 --> 00:17:57,843
'We'll be praying for her.'
Yeah.

313
00:18:01,003 --> 00:18:03,203
'She will be so alone.'

314
00:18:05,003 --> 00:18:06,363
Hi, Enrico.

315
00:18:06,363 --> 00:18:09,003
Hi, I'm Jules.
'Hi. Yeah.'

316
00:18:09,003 --> 00:18:12,003
I'm the nurse looking after Divina
here in ITU.

317
00:18:12,003 --> 00:18:14,043
We're gonna take
such good care of her, Enrico,

318
00:18:14,043 --> 00:18:16,003
that's my promise.

319
00:18:16,003 --> 00:18:18,003
I promise you that.

320
00:18:18,003 --> 00:18:20,003
I promise you she will not be alone.

321
00:18:22,003 --> 00:18:24,843
'I know. Thanks. I know.'

322
00:18:26,683 --> 00:18:28,003
I'm so sorry, my love.

323
00:18:28,003 --> 00:18:31,003
'I need to go now. I need to go.'
I'm so sorry.

324
00:18:31,003 --> 00:18:32,003
CALL END TONE

325
00:18:59,003 --> 00:19:01,363
...a 250ml bolus...

326
00:19:01,363 --> 00:19:04,003
Yeah.
...and monitor his BP.

327
00:19:04,003 --> 00:19:06,843
We've been told medically fit
patients with a care home bed

328
00:19:06,843 --> 00:19:09,003
have to be discharged straight away,
no delays.

329
00:19:09,003 --> 00:19:10,003
Is he unwell?

330
00:19:10,003 --> 00:19:13,683
Well, no, but he hasn't been
tested for COVID, though.

331
00:19:13,683 --> 00:19:16,003
They said it doesn't matter,
we're not allowed to wait for tests.

332
00:19:16,003 --> 00:19:19,003
But we've had two confirmed cases
in here today.

333
00:19:19,003 --> 00:19:21,003
Yeah, well,
just keep a close eye on him...

334
00:19:21,003 --> 00:19:23,003
Don't you think we should be
just a little bit more...

335
00:19:23,003 --> 00:19:25,043
It's taking five days
to get test results back.

336
00:19:25,043 --> 00:19:27,003
He can't sit here until then.

337
00:19:27,003 --> 00:19:29,003
We need to be sure that
he's not positive.

338
00:19:29,003 --> 00:19:31,003
If he takes COVID
back to the care home,

339
00:19:31,003 --> 00:19:33,003
the other residents
are sitting ducks.

340
00:19:33,003 --> 00:19:35,003
If he sits here for five days

341
00:19:35,003 --> 00:19:38,003
he's probably going to get COVID,
isn't he? Can I help at all?

342
00:19:38,003 --> 00:19:39,003
Thanks, Abbey.

343
00:19:39,003 --> 00:19:42,003
Emma and I were just discussing
discharges to care homes.

344
00:19:42,003 --> 00:19:45,003
All the discharge planners have been
told not to wait for negative tests.

345
00:19:45,003 --> 00:19:47,003
There's ambulances queuing
to the roundabout.

346
00:19:47,003 --> 00:19:48,003
Which patient is this?

347
00:19:50,003 --> 00:19:52,843
OK, no COVID symptoms on admission.

348
00:19:52,843 --> 00:19:56,003
UTI, treated with antibiotics,
medically fit for discharge.

349
00:19:56,003 --> 00:19:58,003
Is there a new suspicion of COVID?

350
00:19:58,003 --> 00:20:01,363
No, it's just that we've had others
confirmed in here today.

351
00:20:03,003 --> 00:20:05,203
OK. The national guidances
don't wait for negative COVID tests.

352
00:20:05,203 --> 00:20:07,003
Yes, the patient's going home.

353
00:20:07,003 --> 00:20:09,003
His care home is his home.

354
00:20:09,003 --> 00:20:12,003
He doesn't have COVID, so...

355
00:20:12,003 --> 00:20:15,523
Well, to be fair to Emma,
we don't know that without testing.

356
00:20:17,003 --> 00:20:19,843
So, what shall we do?

357
00:20:23,003 --> 00:20:25,003
SIGHS

358
00:20:25,003 --> 00:20:27,003
I don't think we have a choice,
do we?

359
00:20:27,003 --> 00:20:29,003
There's no tests.

360
00:20:29,003 --> 00:20:32,003
He's going to have to go back to
his care home.

361
00:20:32,003 --> 00:20:36,003
BORIS JOHNSON: And we're also
massively increasing testing

362
00:20:36,003 --> 00:20:38,003
and I want to say a special word
about testing

363
00:20:38,003 --> 00:20:40,003
because it is so important,

364
00:20:40,003 --> 00:20:44,003
and as I've said for weeks and
weeks, this is the way through.

365
00:20:44,003 --> 00:20:47,003
This is how we will unlock
the coronavirus puzzle.

366
00:20:47,003 --> 00:20:50,003
This is how we will defeat it
in the end.

367
00:20:50,003 --> 00:20:53,003
And what we need to do is...

368
00:21:11,003 --> 00:21:12,203
Sally?

369
00:21:15,003 --> 00:21:17,003
Sorry to wake you.

370
00:21:17,003 --> 00:21:19,003
Oh, hi, Doctor.

371
00:21:21,003 --> 00:21:23,003
Oh, God, what's going on?

372
00:21:23,003 --> 00:21:25,003
Your scan is clear.

373
00:21:27,003 --> 00:21:30,003
What? Really?

374
00:21:30,003 --> 00:21:33,003
The scan report just came on
the system.

375
00:21:33,003 --> 00:21:35,003
There's no sign of cancer.

376
00:21:36,203 --> 00:21:40,003
I think we can
hope for the best now.

377
00:21:40,003 --> 00:21:42,003
Oh, my God.

378
00:21:42,003 --> 00:21:44,003
I'll go through it all with you
in the morning.

379
00:21:44,003 --> 00:21:45,003
I just wanted you to know.

380
00:21:46,003 --> 00:21:49,003
And we'll get you away
as soon as we can.

381
00:21:49,003 --> 00:21:51,203
Oh, God, thank you, Doctor.

382
00:21:52,203 --> 00:21:54,003
It's a team effort.

383
00:21:54,003 --> 00:21:58,203
Thank you, thank you.
Thank you so much.

384
00:22:01,003 --> 00:22:03,843
Could you pass me my phone?

385
00:22:11,003 --> 00:22:14,043
Are you heading home, then?
No.

386
00:22:14,043 --> 00:22:17,003
God, when do you all sleep?

387
00:22:17,003 --> 00:22:19,003
We don't, really.

388
00:22:19,003 --> 00:22:21,003
Hi. Hi.

389
00:22:21,003 --> 00:22:23,003
Yeah, no, I'm fine.

390
00:22:24,003 --> 00:22:27,003
Oh, my God, love. I'm clear.

391
00:22:50,683 --> 00:22:52,003
Side room seven.

392
00:22:58,003 --> 00:22:59,203
Thank you.
No problem.

393
00:23:01,003 --> 00:23:02,003
What's your name, Doctor?

394
00:23:03,203 --> 00:23:05,003
Abbey.
Abbey.

395
00:23:08,003 --> 00:23:09,003
E-Y.

396
00:23:20,363 --> 00:23:22,003
You're all done.

397
00:23:22,003 --> 00:23:24,003
Thank you.

398
00:24:04,003 --> 00:24:05,523
Let's talk later.

399
00:24:20,003 --> 00:24:23,003
OK, Divina, we're gonna turn off
some of these machines now.

400
00:24:53,043 --> 00:24:56,003
MACHINE BLEEPS

401
00:25:04,203 --> 00:25:06,203
BLEEPING STOPS
OK.

402
00:25:08,523 --> 00:25:10,003
There we go, Divina.

403
00:25:12,003 --> 00:25:14,003
That's it.

404
00:25:14,003 --> 00:25:15,003
You can rest now, my love.

405
00:25:17,003 --> 00:25:19,003
No more pain.

406
00:25:31,043 --> 00:25:34,003
"Divina, every day I came to work,

407
00:25:34,003 --> 00:25:38,003
"your smile told me
how to do my job.

408
00:25:38,003 --> 00:25:41,003
"I'll miss you.
We'll look after your family.

409
00:25:43,003 --> 00:25:44,003
"Love you, Alison."

410
00:25:51,363 --> 00:25:55,203
"I will love you forever,
my darling, my beloved, Divina."

411
00:25:57,003 --> 00:25:58,003
It's from Enrico.

412
00:25:59,043 --> 00:26:00,843
Beautiful, wasn't it?

413
00:26:02,003 --> 00:26:05,843
Now some from us too.
Everyone's written to you.

414
00:26:05,843 --> 00:26:07,003
This is from Lauren.

415
00:26:07,003 --> 00:26:09,003
HUSHED SOBBING

416
00:26:09,003 --> 00:26:13,003
"Dear Divina,
I was still a student when we met.

417
00:26:13,003 --> 00:26:15,003
"Your smile lit up the ward.

418
00:26:18,003 --> 00:26:21,003
"I will always remember
your love and kindness."

419
00:26:34,203 --> 00:26:39,003
INHALES,
EXHALES DEEPLY

420
00:27:09,003 --> 00:27:11,003
This one's from Vicky.

421
00:27:12,003 --> 00:27:14,003
She's just had her baby, by the way.

422
00:27:17,003 --> 00:27:21,003
"I can't believe you're gone.
We're gonna miss you so much."

423
00:27:21,003 --> 00:27:23,003
HUSHED SOBBING

424
00:27:36,003 --> 00:27:39,203
INTERVIEWER: 'Thank you, Mr Hancock.
Could I firstly ask,

425
00:27:39,203 --> 00:27:44,003
'how many frontline NHS workers
have died from COVID-19?

426
00:27:44,003 --> 00:27:49,003
'And secondly, could I ask when
a healthcare worker does pass away,

427
00:27:49,003 --> 00:27:52,043
'has there been some form of
investigatory process put in place?'

428
00:27:52,043 --> 00:27:56,843
Yes, I think this is a question
for you, Ruth.

429
00:27:56,843 --> 00:27:58,363
OK, thank you very much.

430
00:27:58,363 --> 00:28:03,003
We know that any death, if it were
due to coronavirus, is a tragic one.

431
00:28:06,043 --> 00:28:12,003
'We do have numbers
of people that have died,

432
00:28:12,003 --> 00:28:15,843
'whether they're nurses, midwives,
healthcare assistants, doctors.'

433
00:28:15,843 --> 00:28:18,523
It would be inappropriate for me
right now

434
00:28:18,523 --> 00:28:21,003
to go into listing them
and numbering them.

435
00:28:58,003 --> 00:29:02,003
I'm so sorry to have to share
this news with you all...

436
00:29:05,003 --> 00:29:07,003
...but I'm afraid Divina
passed away overnight.

437
00:29:13,683 --> 00:29:17,003
Enrico and the kids
send their thanks.

438
00:29:17,003 --> 00:29:18,843
HUSHED SOBBING

439
00:29:18,843 --> 00:29:22,003
There's some counselling
being arranged.

440
00:29:22,003 --> 00:29:24,003
I'll put the details on the board.

441
00:29:25,003 --> 00:29:26,843
Please use it.

442
00:29:30,003 --> 00:29:34,003
The trust is going to provide
some extra ward cover,

443
00:29:34,003 --> 00:29:38,003
so if anyone feels unable to work
you absolutely must go home.

444
00:29:38,003 --> 00:29:39,043
PAGER BLEEPING

445
00:29:39,043 --> 00:29:42,003
Oh, sorry, everyone.

446
00:29:42,003 --> 00:29:46,003
Abbey, can I just say something?

447
00:29:46,003 --> 00:29:48,523
Please.

448
00:29:48,523 --> 00:29:50,363
Look, I don't want to
speak for anyone.

449
00:29:50,363 --> 00:29:52,003
I don't know about you guys,
but I know that

450
00:29:52,003 --> 00:29:56,003
I know what Divina
would have been doing today.

451
00:29:56,003 --> 00:29:59,003
She would have carried on
caring for her patients.

452
00:30:00,003 --> 00:30:03,003
So I think I'm just gonna do that,
if that's OK.

453
00:30:04,003 --> 00:30:06,003
Thanks, Tracey.

454
00:30:30,003 --> 00:30:32,003
We've seen, very sadly,

455
00:30:32,003 --> 00:30:35,003
four doctors die so far
and some nurses.

456
00:30:35,003 --> 00:30:38,003
They've not even counted the nurses,
Matt. I've got to have a

457
00:30:38,003 --> 00:30:40,003
conversation with you.
OK, we'll talk about that.

458
00:30:40,003 --> 00:30:42,003
Sorry, Doreen, just say that again?

459
00:30:42,003 --> 00:30:44,003
We haven't even counted
the nurses yet

460
00:30:44,003 --> 00:30:47,003
cos I keep asking for the stats
on nurses that are ill and...

461
00:30:47,003 --> 00:30:50,003
I didn't know that,
we will sort that out. The... But...

462
00:30:50,003 --> 00:30:52,003
You've killed him.

463
00:30:55,043 --> 00:30:58,003
This place has killed him.
You've murdered my dad.

464
00:30:58,003 --> 00:31:00,203
Please keep the volume down.
There are other patients here.

465
00:31:00,203 --> 00:31:03,003
Hello, I'm Doctor Henderson,
I'm the consultant on the ward.

466
00:31:03,003 --> 00:31:06,003
My dad had COVID because of you.
You've killed him.

467
00:31:06,003 --> 00:31:08,843
OK, I just need to come up to speed.
So you tell me...

468
00:31:08,843 --> 00:31:11,003
You sent someone back to
his care home with COVID,

469
00:31:11,003 --> 00:31:12,003
now they've all got it.

470
00:31:12,003 --> 00:31:15,003
This lady's father was admitted
last night from Pennyfield.

471
00:31:15,003 --> 00:31:16,003
OK.
Dad, it's OK.

472
00:31:16,003 --> 00:31:19,003
We recently discharged a patient
from the cold zone back there.

473
00:31:19,003 --> 00:31:21,003
She doesn't have a fucking clue
what's going on.

474
00:31:21,003 --> 00:31:24,003
OK, I'd really appreciate it if...
Pennyfield House. ..you didn't use

475
00:31:24,003 --> 00:31:26,043
language like that...
Dad's the 11th resident...

476
00:31:26,043 --> 00:31:29,003
...and threaten staff.
...to get it, did you know that?

477
00:31:29,003 --> 00:31:31,003
I didn't know that, madam, no.
Seven people are dead

478
00:31:31,003 --> 00:31:34,003
because you didn't test them
before you sent them back there.

479
00:31:34,003 --> 00:31:37,003
And now you've got your beds
for the younger ones.

480
00:31:37,003 --> 00:31:38,203
Murderers!

481
00:31:43,003 --> 00:31:45,003
She's right.

482
00:31:45,003 --> 00:31:47,003
We're killing people
with these discharges.

483
00:31:47,003 --> 00:31:49,003
OK, I hear you...
No, Abbey, they're dying.

484
00:31:49,003 --> 00:31:51,003
...but can we not do this
in the middle of the ward.

485
00:31:51,003 --> 00:31:54,003
And it's literally us sending COVID
in to kill people. She's right.

486
00:31:54,003 --> 00:31:56,003
Ant, you need to calm down, now.

487
00:31:58,003 --> 00:32:00,203
I'm going to talk to the CEO
about this, OK?

488
00:32:00,203 --> 00:32:02,003
What, like you did about the PPE?

489
00:32:11,003 --> 00:32:13,843
We'll both go. Right now.

490
00:32:21,003 --> 00:32:23,003
Abbey?
Good to see you. Come on in.

491
00:32:23,003 --> 00:32:25,523
Thanks.

492
00:32:25,523 --> 00:32:28,003
So I'm just gonna jump straight in,
if that's OK.

493
00:32:28,003 --> 00:32:29,003
Suits me.

494
00:32:29,003 --> 00:32:32,003
We need to delay these discharges
to care homes

495
00:32:32,003 --> 00:32:35,003
until we can ensure that patients
have a negative COVID test.

496
00:32:35,003 --> 00:32:37,003
Without symptoms?

497
00:32:37,003 --> 00:32:39,003
Yes. They incubate the virus
asymptomatically

498
00:32:39,003 --> 00:32:41,843
and return to the nursing homes,
and we're seeing admissions from

499
00:32:41,843 --> 00:32:44,003
those same nursing homes
down the line.

500
00:32:44,003 --> 00:32:45,003
Is that causal?
Sorry?

501
00:32:45,003 --> 00:32:48,003
Have you demonstrated
a causal link?

502
00:32:48,003 --> 00:32:52,003
Yeah. The index cases are the
patients coming in and out of here.

503
00:32:52,003 --> 00:32:53,003
Are you serious?

504
00:32:53,003 --> 00:32:55,203
I can't shut down
hospital discharges on that scale.

505
00:32:55,203 --> 00:32:57,003
You just need to authorise testing.

506
00:32:57,003 --> 00:33:01,003
It would be risking skyrocketing
hospital-acquired COVID infection

507
00:33:01,003 --> 00:33:03,003
because of anecdotal
community transmission.

508
00:33:03,003 --> 00:33:04,203
It's not anecdotal.

509
00:33:04,203 --> 00:33:06,003
This comes from
the Department of Health.

510
00:33:06,003 --> 00:33:08,363
Every single trust
has the same set of orders.

511
00:33:08,363 --> 00:33:11,003
Orders?
Yes, get 15,000 people

512
00:33:11,003 --> 00:33:13,003
out of hospital beds right now.

513
00:33:13,003 --> 00:33:15,003
Clear them out.
No need for negative tests.

514
00:33:16,003 --> 00:33:19,363
Even if there were enough tests
for clinically well people...

515
00:33:19,363 --> 00:33:23,003
They have coronavirus. ..it takes
five days to get results back.

516
00:33:23,003 --> 00:33:24,003
We can't wait that long.

517
00:33:24,003 --> 00:33:27,523
Then you need to come down
and write that in the notes.

518
00:33:27,523 --> 00:33:30,003
SCOFFS
I'm sorry?

519
00:33:30,003 --> 00:33:32,003
That you're taking over the care
of these patients

520
00:33:32,003 --> 00:33:33,843
from the clinical teams.

521
00:33:33,843 --> 00:33:36,003
Abbey, these are not my rules.

522
00:33:38,003 --> 00:33:39,683
This comes straight from the top.

523
00:33:41,003 --> 00:33:44,003
Look, residents can be isolated once
they're back in their care homes.

524
00:33:44,003 --> 00:33:45,043
How about patients with dementia?

525
00:33:45,043 --> 00:33:48,003
You're welcome onto the wards
to show us how that might work.

526
00:33:48,003 --> 00:33:50,003
Discharge them home
or to isolatable beds,

527
00:33:50,003 --> 00:33:52,043
but not to care homes or they're
gonna die in their hundreds.

528
00:33:52,043 --> 00:33:56,003
This isn't your decision.
Please just do your job.

529
00:33:56,003 --> 00:33:59,003
Doing your job down there
is a potential death sentence.

530
00:33:59,003 --> 00:34:02,003
Members of our team,
the most exposed members of staff,

531
00:34:02,003 --> 00:34:03,003
are wearing aprons and bin bags

532
00:34:03,003 --> 00:34:06,003
and going home wondering
if they're gonna die in the night.

533
00:34:06,003 --> 00:34:10,003
I truly am sorry
about your colleagues.

534
00:34:10,003 --> 00:34:11,523
As a hospital trust...

535
00:34:11,523 --> 00:34:14,003
Oh, it's just HCAs and staff grades
to you, isn't it,

536
00:34:14,003 --> 00:34:17,003
in the firing line?
Do you know who's dying down there?

537
00:34:17,003 --> 00:34:19,003
Certainly not the white people
up here.

538
00:34:40,003 --> 00:34:42,003
Sorry. I was out of line earlier.

539
00:34:44,003 --> 00:34:46,003
No, no, it's...

540
00:34:50,003 --> 00:34:51,363
Dad's got COVID.

541
00:34:53,003 --> 00:34:54,043
He got admitted last week.

542
00:34:54,043 --> 00:34:56,003
Oh, God.

543
00:34:58,003 --> 00:34:59,003
I'm so sorry.

544
00:35:01,003 --> 00:35:02,363
Yeah.

545
00:35:05,003 --> 00:35:08,003
There's no plan, is there?

546
00:35:09,003 --> 00:35:10,003
No.

547
00:35:12,003 --> 00:35:14,003
They're just making this up
as they go along.

548
00:35:15,003 --> 00:35:17,003
Those live, those don't.

549
00:35:18,203 --> 00:35:20,003
They're just numbers.

550
00:35:25,003 --> 00:35:27,003
Have you made a will?

551
00:35:31,003 --> 00:35:33,203
MACHINE AIR WHOOSHES

552
00:35:36,003 --> 00:35:39,003
LABOURED BREATHING

553
00:35:39,003 --> 00:35:41,003
GASPING

554
00:35:45,003 --> 00:35:47,003
WHEEZING

555
00:35:47,003 --> 00:35:48,683
Hey.

556
00:35:48,683 --> 00:35:51,003
ON VIDEO CALL: 'Hi, love, you OK?

557
00:35:51,003 --> 00:35:53,683
'Oh, is it three already?'
Er, yeah.

558
00:35:53,683 --> 00:35:55,003
'Yeah, we're just...'

559
00:35:57,003 --> 00:35:59,003
She's gonna break her neck
doing that.

560
00:35:59,003 --> 00:36:02,003
'Robby, Robby,
do a cartwheel for Mummy.

561
00:36:06,003 --> 00:36:07,003
'She's really good.

562
00:36:09,003 --> 00:36:12,003
'She's almost got it.'
You're a nightmare.

563
00:36:12,003 --> 00:36:14,003
'Talk to your mum.'

564
00:36:14,003 --> 00:36:16,003
Hi, darling.
'Hi.'

565
00:36:16,003 --> 00:36:18,363
KNOCK AT DOOR
Abbey?

566
00:36:18,363 --> 00:36:20,843
We're heading up now.
OK.

567
00:36:32,683 --> 00:36:37,043
VOICE ON TV: 'We are gathered here
today to remember Divina,

568
00:36:37,043 --> 00:36:41,003
'a loving wife and mother
to her family.

569
00:36:43,003 --> 00:36:46,003
'And I would now like to ask Enrico

570
00:36:46,003 --> 00:36:48,363
'to come forward
to say a few words.'

571
00:36:54,003 --> 00:36:56,043
ENRICO: 'She died
doing what she loved.

572
00:36:59,003 --> 00:37:04,003
'Even in the last few weeks
when she came home so tired,

573
00:37:04,003 --> 00:37:06,003
'she would say to me...

574
00:37:07,003 --> 00:37:08,683
'.."This is my work."

575
00:37:16,003 --> 00:37:18,003
'Me and the kids
are so proud of her.

576
00:37:22,003 --> 00:37:24,003
'I don't know what happens now.

577
00:37:25,203 --> 00:37:29,003
'It was Divina who knew
how to take us through

578
00:37:29,003 --> 00:37:32,003
'any dark times
that came to us as a family.

579
00:37:34,043 --> 00:37:38,003
'But I feel, I know...'

580
00:37:38,003 --> 00:37:39,203
PAGER BLEEPS

581
00:37:39,203 --> 00:37:41,003
'that we will find our way somehow.

582
00:37:43,003 --> 00:37:47,003
'That with the help of God

583
00:37:47,003 --> 00:37:50,523
'and our friends,
we will continue in this world.

584
00:37:54,363 --> 00:37:56,043
'But I also know that...

585
00:37:58,003 --> 00:38:01,003
'..I will always be alone
without you, my darling.'

586
00:38:01,003 --> 00:38:05,683
BANGING,
COMMOTION

587
00:38:08,003 --> 00:38:11,003
CLAPPING,
CHEERING

588
00:38:11,003 --> 00:38:13,003
WHISTLING

589
00:38:13,003 --> 00:38:15,003
BANGING CONTINUES

590
00:38:44,003 --> 00:38:48,003
Oh, that looks so good on you.
Thank you.

591
00:38:48,003 --> 00:38:51,003
If in doubt, go all out.
I know.

592
00:38:52,363 --> 00:38:53,843
There.

593
00:38:53,843 --> 00:38:56,003
How's that?
There you go, you look gorgeous.

594
00:38:56,003 --> 00:38:58,683
And here she comes!

595
00:38:58,683 --> 00:39:03,003
CHEERING AND APPLAUSE

596
00:39:03,003 --> 00:39:06,003
Thank you all so much!

597
00:39:11,003 --> 00:39:14,523
I don't ever wanna see
any of you lot ever again!

598
00:39:27,003 --> 00:39:29,003
Florence.

599
00:39:29,003 --> 00:39:32,003
Archie's finding CPAP too hard.

600
00:39:32,003 --> 00:39:33,523
He's decided to stop.

601
00:39:35,003 --> 00:39:40,003
And I'm afraid without it,
his lungs can't keep going.

602
00:39:44,003 --> 00:39:46,003
But even with it, we don't...

603
00:39:46,003 --> 00:39:48,003
LINE BREAKING UP

604
00:39:48,003 --> 00:39:49,683
ON VIDEO CALL: '..what to do.'

605
00:39:49,683 --> 00:39:53,843
We just want to offer you the chance
to come in and visit the ward.

606
00:39:53,843 --> 00:39:56,003
You're allowed in now...

607
00:39:56,003 --> 00:39:58,003
now that it's
an end-of-life situation.

608
00:39:58,003 --> 00:40:01,003
'I want to.

609
00:40:01,003 --> 00:40:04,003
'But my arthritis,
my rheumatoid arthritis...'

610
00:40:04,003 --> 00:40:07,003
Right.
'I'm on immunosuppression.'

611
00:40:08,003 --> 00:40:11,003
That's a really
tricky situation, Florence.

612
00:40:11,003 --> 00:40:13,003
You need to be careful.

613
00:40:13,003 --> 00:40:14,003
'OK.

614
00:40:16,003 --> 00:40:18,003
'I don't want him to be alone.'

615
00:40:32,843 --> 00:40:35,003
COUGHING IN BACKGROUND

616
00:40:45,003 --> 00:40:49,003
Hi, Mr Williams. I hope you're
feeling a bit more comfortable now.

617
00:40:49,003 --> 00:40:52,003
WHEEZING

618
00:41:13,003 --> 00:41:16,003
LABOURED BREATHING

619
00:41:16,003 --> 00:41:17,003
STRIKES NOTE

620
00:41:17,003 --> 00:41:20,363
All right. All I'll say,
Mr Williams, is...

621
00:41:20,363 --> 00:41:23,003
keep your expectations low.

622
00:41:23,003 --> 00:41:26,003
WHEEZING

623
00:41:27,003 --> 00:41:29,843
PLAYS SHAKILY

624
00:42:21,003 --> 00:42:23,003
Hope that wasn't too painful.

625
00:42:56,003 --> 00:43:00,003
PAGER BLEEPING

626
00:43:00,003 --> 00:43:02,363
All right then, Mr Williams.

627
00:43:51,003 --> 00:43:53,003
Hey.
Hey.

628
00:43:53,003 --> 00:43:55,003
Heading in?
Yeah.

629
00:43:57,003 --> 00:43:58,043
I'll see you in there a bit later.

630
00:43:58,043 --> 00:44:00,043
I'm just popping back
for a quick shower.

631
00:44:00,043 --> 00:44:02,003
Are you on again?
Oh, yeah.

632
00:44:02,003 --> 00:44:04,003
SIGHS

633
00:44:06,003 --> 00:44:08,003
You're doing really well.

634
00:44:08,003 --> 00:44:10,003
Doesn't feel like it.

635
00:44:10,003 --> 00:44:11,523
No.

636
00:44:11,523 --> 00:44:14,003
Don't suppose it ever does,
but you are.

637
00:44:20,003 --> 00:44:22,003
You were right about that patient.

638
00:44:22,003 --> 00:44:25,003
The one we had to discharge
back to the care home.

639
00:44:29,523 --> 00:44:31,683
We shouldn't have sent him back.

640
00:44:34,683 --> 00:44:39,003
Just because it's harm we can't see,
doesn't mean we're not doing it.

641
00:44:39,003 --> 00:44:40,003
Yeah.

642
00:44:40,003 --> 00:44:43,003
And we're meant to do no harm.

643
00:44:49,003 --> 00:44:52,003
All right. See you in a bit.

644
00:44:52,003 --> 00:44:54,003
See you in a bit.

645
00:45:06,003 --> 00:45:09,003
SHALLOW BREATHING

646
00:45:14,003 --> 00:45:17,003
RASPY BREATHING

647
00:45:23,003 --> 00:45:25,003
CALL DIALLING OUT TONE

648
00:45:40,843 --> 00:45:45,003
I wake up and sometimes, honestly,
it's like I've wet the bed.

649
00:45:45,003 --> 00:45:46,003
Soaked.

650
00:45:51,003 --> 00:45:52,523
How does that feel?

651
00:45:52,523 --> 00:45:55,003
CALL DIALLING OUT TONE

652
00:45:57,363 --> 00:45:59,003
VOICEMAIL: 'Hi, this is
Nick Henderson.

653
00:45:59,003 --> 00:46:01,003
'Please leave a message
and I'll get back to you.'

654
00:46:04,003 --> 00:46:05,043
JULES: 'Can't breathe.'

655
00:46:07,003 --> 00:46:09,003
Sometimes screaming.

656
00:46:10,003 --> 00:46:11,843
I wake the kids, actually.

657
00:46:15,003 --> 00:46:19,003
COUNSELLOR: 'Can you say more
about the feeling of drowning?'

658
00:46:27,203 --> 00:46:31,003
SHALLOW BREATHING

659
00:46:32,003 --> 00:46:34,003
JULES: 'There are bodies everywhere.

660
00:46:37,003 --> 00:46:39,003
'They've all got masks on.

661
00:46:40,003 --> 00:46:42,003
'Their eyes are really wide.'

662
00:46:53,003 --> 00:46:56,003
'I'm scrabbling in the water
to reach the surface...'

663
00:46:59,683 --> 00:47:04,003
'..and I'm pushing away the bodies
that are blocking my way.'

664
00:47:06,003 --> 00:47:09,003
I promise you, I've never had
a thought like that in my life.

665
00:47:12,003 --> 00:47:14,043
Just terrified.

666
00:47:18,203 --> 00:47:20,043
What are you terrified of?

667
00:47:24,043 --> 00:47:26,003
Sleep.

668
00:47:45,003 --> 00:47:46,683
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